Widows Server 2012 R2 Hyper-V enhances virtualization in critical areas such as secure multitenancy, agile network infrastructure, cloud readiness, expandability and throughput, and fault tolerance. Progent's Microsoft-certified consulting experts can help your company to benefit from Windows Server 2012 R2 Hyper-V to install and maintain virtual servers to reduce network costs and enhance availability.
Progent's Juniper-certified consultants can help your business plan the deployment of Juniper SSG integrated firewall/VPN products, configure security policies to match your operational requirements, set up network OS software to streamline management processes, migrate from legacy Juniper products, and troubleshoot infrastructure issues.
Progent offers a wide range of cost-effective support services to assist your business to install, integrate, troubleshoot, and manage desktop PCs and laptops powered by Microsoft Windows, macOS and OS X, or popular editions of Linux. Progent can provide onsite or online help for individual machines or laptops or work with you to plan and implement a company-wide rollout of new or revised OS platforms and business applications. Progent can also provide engineers and technical workers to help you to prepare for and complete a company relocation or merger designed to cause the least possible interruption to your business.
Fortinet next-generation firewalls are industry leaders in offering best-in-class performance for encrypted data inspection. Progent's Fortinet firewall consultants can assist you to deploy your Fortinet security appliances to protect your digital assets at the enterprise perimeter, within the data center core, at branch locations, and in the cloud.
Progent uses a sophisticated support reporting system that records and organizes detailed documentation for all delivered services. Unlike many freelance consultants or small service organizations who provide minimal documentation or details of services performed, each service provided by Progent is tracked by full documentation. Every Progent staff member has use of the support reports sent by every staff member to each client. The practice of documenting and organizing service records allows more effective service and avoids a slew of typical problems such as when a service client is effectively held captive to a consultant who refuses to release vital service information.
For enterprise project management support, Progent can provide access to veteran information technology professionals with decades of background in IT management, program development, and process engineering for organizations ranging from Big 4 firms to dot-com startups to government agencies. These high-level IT managers can provide project management skills to assist enterprise clients adhere to leading practices to ensure that strategic projects are successfully completed on time and within budget.
Cisco's Catalyst family of Wi-Fi controllers streamline the administration of Wi-Fi networks by unifying the provisioning and control of wireless access points, optimizing wireless performance by limiting the impact of radio frequency congestion, improving Wi-Fi availability with rapid auto-failover, and hardening data security by detecting cyber threats and analyzing traffic content based on user type and location. Progent's Wi-Fi consultants can help you to deploy Cisco Wi-Fi controllers to manage Wi-Fi networks of any size. Progent can help you to maintain and debug your existing Cisco Wi-Fi environment or implement an efficient migration to Cisco's modern Wi-Fi controller solutions.
Progent's certified cybersecurity consultants can run NodeZero-powered threat assessments to make sure your security defense tools and policies are correctly set up and effective.
SQL Server 2005 offers indispensable, standardized tools to computer experts and network users, reducing the difficulty of designing, deploying, administering, and using enterprise information and analytical programs in environments ranging from handheld devices to corporate data systems. The sophistication and integration demands of Microsoft SQL Server 2005 call for an IT consulting firm with real-world experience and wide knowledge in designing and deploying information-based, comprehensive business IT solutions. The experience of Progent's Microsoft-certified engineering staff, with an average of more than 10 years of background supporting Microsoft technology, assures you success in designing, configuring and managing Microsoft SQL Server 2005 applications that are seamlessly integrated with the Microsoft .NET platform.
Progent's virtual classroom webinars provide small companies the cost savings, ease, and versatility of online seminars and the effective training methods of seasoned instructors who utilize advanced technology to simulate real-time, participatory classrooms. Progent offers webinar education for popular desktop applications including components of Microsoft Office such as Excel, Word, Publisher, and Visio: Microsoft Dynamics accounting and reporting solutions such as MS Dynamics GP; as well as additional popular desktop applications like Adobe Photoshop, Acrobat Writer, and Crystal Reports.
Support and Integration Exchange Server 2016 Upgrade Planning
The Contact Center service delivery model adopted by Progent's Technical Response Center offers small and midsize companies an effective alternative to dependence on independent consultants by offering broad technical knowledge accessible to numerous engineering teams, optional 24x7 availability of urgent assistance, fast escalation to top-level experts for handling even the most complex issues, service consistency and reliability, prompt follow-up overseen by seasoned support administrators, a selection of convenient ways for requesting support jobs, plus a high level of progress transparency made possible by trouble ticket tracking and available via a web-based portal.
Progent's certified security experts can run NodeZero-powered threat assessments to verify your security defense systems and policies are correctly configured and effective.
If your company is developing UNIX or Linux software on a network that has MS Windows-based servers, PCs, and office applications, Progent can provide comprehensive IT outsourcing that frees you to concentrate on your area of high-value know-how without the continual hassle of managing your company information system. By using automated server monitoring and by providing remote and in-person assistance as your company needs it, Progent represents an affordable solution for maintaining an IT network that provides high reliability, protection, and performance. Progent's developer assistance offerings feature comprehensive network support outsourcing, virtual infrastructure, remote and on-premises service and troubleshooting, 24x7 monitoring services, and Helpdesk services.
Progent can provide onsite education designed for people who want to expand their knowledge of the Apple macOS and OS X operating system, Mac hardware, or Mac office applications including Microsoft Word, Excel, and Outlook for Mac. Progent also can provide customized group or one-on-one webinar training for macOS and Mac OS X applications.
Progent's Cisco-certified CCIE network infrastructure consultants can help your business to set up, manage, upgrade and troubleshoot Cisco network products. Progent offers Cisco, Meraki and Nexus switch consulting, ASA firewall support, Meraki and Aironet Wi-Fi access point support, Cisco IP phone expertise, and CUCM/CallManager software consulting.
Progent's ProSight Email Guard solution uses the services and infrastructure of top data security vendors to deliver web-based management and world-class protection for your email traffic. The powerful architecture of Email Guard managed service integrates a Cloud Protection Layer with an on-premises gateway appliance to offer complete protection against spam, viruses, Denial of Service Attacks, Directory Harvest Attacks, and other email-borne malware. ProSight Email Guard's Cloud Protection Layer acts as a preliminary barricade and blocks most unwanted email from reaching your network firewall. This reduces your exposure to inbound attacks and conserves network bandwidth and storage space. ProSight Email Guard's on-premises security gateway appliance provides a deeper level of analysis for incoming email. For outbound email, the local gateway offers AV and anti-spam filtering, protection against data leaks, and encryption. The local security gateway can also assist Microsoft Exchange Server to track and protect internal email that stays inside your security perimeter.
Progent is a certified Hornetsecurity/Altaro partner and can design, install, and manage an implementation of 365 Total Backup to protect your Microsoft 365 user and group mailboxes, files residing on your company's OneDrive Accounts and SharePoint Document Libraries, Teams Chats, plus files on Windows endpoints.
Microsoft Exchange Server 2016 Upgrade Online Support Services
Progent's Cisco-certified Wi-Fi networking consultants offer remote and on-premises consulting and troubleshooting services to help you to plan, configure, manage, optimize, and repair Wi-Fi networks that incorporate Cisco's Meraki APs. Progent's consultants can also help your organization to plan and deploy hybrid environments that combine local and cloud-hosted resources and that provide seamless connectivity, advanced security, streamlined management, and consistent performance for all your wired and wireless endpoints.
Progent's Microsoft-certified experts can provide a range of IT outsourcing and co-sourcing services to help companies of all sizes to install, administer, and troubleshoot environments that include desktops, notebooks, tablets, or Windows phones powered by Windows 8.1. For enterprise customers, Progent's senior project management consultants can help design and configure test labs to evaluate Microsoft Windows 8.1 and develop and implement Windows 8.1 migration plans based on proven methodologies.
System Center Configuration Manager automates application and device provisioning across multiple sites, centralizes compliance settings management, inventories network assets, guards against corporate data leakage, provides health monitoring, enables safe end-user self service, and offers a single control mechanism for administering mixed-operating system networks running on-premises, cloud-centric, or hybrid deployment architectures. Progent's Microsoft-certified Configuration Manager consulting team and Microsoft Azure cloud integration specialists can help you with any facet of planning, installing, operating and repairing a SCCM deployment for on-premises, cloud-based, or hybrid environments.
Microsoft Exchange 2016 Upgrade Technology Consulting
Progent's expert programmers, database architects, and project managers can assist large businesses to carry out development projects for Microsoft Windows, Linux, or Web applications. Progent's co-sourcing services include access to seasoned program managers for advanced planning and program co-ordination or Progent can help customers fill in expertise gaps by offering database architects and software programmers skilled in building line-of-business applications based on SQL Server, Oracle, or MySQL. Progent's SharePoint Server experts can assist clients to integrate SharePoint with additional applications like Microsoft SQL and Office Excel to build data-driven intranets and portal sites. Progent also can provide experience with web development tools and can assist clients to build, enhance, repair, or port web applications to utilize the most current web technology.
Progent's Standard Help Desk Services provide an end-to-end service desk solution that handles all aspects of remote Level 1 desktop support from service requests through trouble ticket generation, remote desktop control, progress tracking, problem solving, and management reports. Support services are offered at a substantial discount from Progent's regular Level 1 desktop support rates, and Progent offers the option of fast as-needed escalation to subject matter experts to handle challenging issues.
Progent's certified consultants can help you to assess the business value of Windows Server 2012 R2 for your company, create test environments and rollout plans, optimize your network for on-premises, multi-site, cloud-based, and partial-cloud environments, educate your IT management staff, create a corporate-wide security plan, streamline IT administration, help with application development, and build and test a DR/BC plan.
Widows Server 2012 R2 Hyper-V advances the power of virtualization in key areas such as secure multitenancy, flexible network infrastructure, cloud readiness, expandability and throughput, and fault tolerance. Progent's Microsoft-certified consulting experts can assist your company to benefit from Windows Server 2012 R2 Hyper-V to install and manage virtual servers to cut network expenses and enhance productivity.
ProSight Reporting is an expanding suite of in-depth reporting plug-ins designed to work with the top ticketing and remote network monitoring applications including ConnectWise Manage, ConnectWise Automate, Customer Thermometer, Auvik, and SentinelOne.
Progent's seasoned ransomware recovery experts can help your business to reconstruct a network damaged by a ransomware attack such as Ryuk, Maze, Sodinokibi, DopplePaymer, Snatch or Nephilim.
System Center 2016 and Office 365 Integration Remote Support Services SCOM 2016 Consulting
System Center 2016 provides important improvements in the management of hybrid cloud networks through advanced support for Windows Server 2016 servers, Windows 10 clients; unified management of heterogeneous environments that include Linux, Microsoft Hyper-V and VMware; and better cloud support such as tighter integration with Microsoft Intune for Apple iPhone and Google Android smartphone administration plus native integration with Operations Management Suite (OSM) for cloud-based analytics and reporting. Progent's Microsoft-certified consulting staff offers world-class online and on-premises expertise for all components of System Center 2016 including Operations Manager, Configuration Manager (SCCM), Virtual Machine Manager, Data Protection Manager (SCDPM), Orchestrator, and Service Manager. Progent can assist organizations of any size to plan and install a new implementation of Microsoft System Center 2016, expand or optimize your current one, migrate efficiently from a prior release of System Center, or troubleshoot your System Center environment.
The clustering feature set incorporated into the Datacenter and Enterprise editions of MS Windows Server 2008 has been radically re-engineered to streamline the deployment, setup, and administration of clusters that offer greater levels of network dependability, protection, performance, and versatility. New or improved capabilities include automated cluster Validation, easier configuration and installation, improved cluster management, redesigned cluster architecture for increased uptime, better protection and quorum structure, minimization of failure points, more storage and RAM capacity, and enhancements for geographically dispersed clusters. Progent's Microsoft-certified consultants can help your company evaluate the business benefits of failover clusters, plan and implement an installation, train your IT staff to administer your failover clusters, provide ongoing consulting and support services, and produce and test a disaster recovery procedure.
Microsoft allows you to create seamless hybrid environments that combine Microsoft 365 Exchange Online and local Exchange deployments. This allows you to have specific Exchange mailboxes hosted at your physical datacenter and other mailboxes hosted by Microsoft 365. Progent's Microsoft-certified Exchange consulting team can help you with any facet of planning, integrating and troubleshooting your hybrid Microsoft 365 Exchange solution. Progent's Exchange consultants can provide as-needed support to help you through stubborn technical issues and also can provide extensive project management outsourcing to ensure your hybrid Microsoft 365 Exchange solution is carried out on schedule and within budget.
Progent offers cost-effective remote consulting to assist your business to design, deploy, and troubleshoot any facet of your iPhone and iPad and Windows integration efforts and is available for short-term jobs to help you through specific technical roadblocks or major engagements to help you finish business-critical projects on schedule and within budget. Progent has expertise in on-premises, cloud-centric, or hybrid networks and can help you build or support a resilient, secure and scalable network infrastructure that is best suited to your computing model. Progent also offers online or onsite training for individuals or groups to show you how to manage and use your iOS devices in a safe, team-oriented environment that maximizes the business value of your information network.
If your company runs a Sun Solaris environment or a multi-OS computer system, Progent's CISM and ISSAP-certified security specialists can help your entire organization in a broad array of security areas including security administration procedures, security architecture and models, access management systems and methodology, software development security, operations security, hardware security, telecommunications, network and web security, and disaster recovery preparedness. CISM, CISSP and ISSAP stipulate the basic skills and international standards of performance that information security managers are required to possess. These accreditations offer IT management the assurance that those who have achieved their CISM or CISSP qualification have demonstrated the experience and theory to deliver world-class security support and consulting help.
With virtual server technology, companies can operate many virtual servers on one physical server. Virtual server technology enables businesses to gain all the benefits of server segmentation, while avoiding the costs that goes with purchasing additional server hardware. Virtual servers are the enabling technology for building private clouds, which offer major benefits including reducing the costs of capital equipment, datacenter facilities, and management while improving information protection, network availability, and recoverability. Other useful server management technologies include network monitoring software, Microsoft WSUS, and remote system management hardware. Progent's certified server management consultants can assist you in all aspects of server virtualization and management to allow your business to contain expenses and conserve time.
Progent's Citrix-certified experts can assist you to assess the potential strategic value of the various editions of Essentials for Hyper-V, assist you to use Citrix administration utilities in your Microsoft Hyper-V network, and show you how to deploy Citrix Essentials to enhance the performance, uptime, flexibility, and recoverability of your virtual network while lowering the cost of resources and operations and streamlining management processes.
Barracuda's affordable CloudGen Firewall appliances offer web filtering, remote connectivity, SSL VPN, secure SD-WAN, and modern Zero-Trust protection along with centrally managed and monitored services throughout your whole enterprise including on-premises, public cloud, and hybrid network architectures. Public clouds supported include Azure, Amazon Web Services, and Google Cloud Platform (GCP). Progent has the depth of skill to serve as your one-stop source for network guidance, maintenance, education, and security expertise.
Progent's consultants offer Apple macOS and OS X users a variety of services including desktop support, Apple macOS and OS X consulting, Mac integration with Windows networks, Microsoft Entourage and email expertise, security services, and one-on-one training. Progent can help clients to migrate to macOS from OS X or earlier versions of OS X and Progent can offer expertise with Apple Mac applications. Progent's specialists in Apple technology can also assist you with Apple iPhone support and iPad synchronization, or moving to iCloud services. For business environments based solely on Mac OS X or for networks with a mix of Mac, Linux and Windows powered servers and desktops, Progent's Apple, Cisco, and Microsoft consultants have the experience and depth to deal with the difficulty of planning, configuring and maintaining a network environment that is available, secure, efficient and aligned with your organization's objectives.
Windows Server 2008 is a major step forward in making information systems more secure and available, simpler to virtualize and manage, faster, and able to offer an improved platform for web hosting and development. Progent can help your business benefit fully from the improvements built into Microsoft Windows Server 2008 by providing Microsoft-certified consulting, technical support, training, staffing, monitoring, and security engineering services.
Progent offers enterprise customers the services of a certified NetApp consultant for remote or onsite expertise for NetApp's complete portfolio of SAN storage products including Data ONTAP and Clustered Data ONTAP (CDOT) data management, MetroCluster, FlexPod private cloud architecture, SnapMirror data replication, SnapVauly continuous D2D backup, Virtual Storage Console (VSC) for VMware vSphere, MultiStore for storage partitioning, OnCommand Reporting and Insight analytics, and NetApp's FAS, AFF, V-Series and N-Series storage products. Areas of NetApp SAN solutions supported by Progent include system dsign, hybrid-cloud deployment, virtualization, migrations, non-disruptive patching, storage management, information assurance, disaster recovery, and remediation. Progent offers Level 3 support to help you to take care of problems with NetApp SAN storage environments quickly and affordably following leading practices.
Progent's Microsoft-certified consultants offer economical online and on-premises consulting expertise, software development, and troubleshooting services for businesses of all sizes who want to upgrade to SharePoint 2016 or SharePoint Online from prior releases of SharePoint.
Progent's Private Cloud Hosting and Management service provides comprehensive hosting of a small or mid-size company's production servers in a solution that gives the maximum degree of dependability and scalability and is in addition easy to migrate to another host. Progent's Private Cloud Hosting and Management options are built on proven virtualization platforms that enable small businesses with mixed- platform environments to save significantly on the costs of capital investments, infrastructure support, and network administration while benefiting from enterprise-class fault tolerance and an unprecedented degree of vendor independence.
Progent offers the expertise of certified engineers and experienced software programmers, DBAs, project management experts, network infrastructure engineers, disaster recovery specialists, and security consultants to help your business to assess the likely advantages of SQL Server 2012 for your organization, install test systems at your datacenter or at Progent's test lab, design and execute out an efficient transition to SQL Server 2012 from previous releases of SQL Server or from legacy RDBMS platforms, and define an efficient and safe network infrastructure that lets you maximize the strategic benefit of SQL Server 2012.
Widows Server 2012 R2 Hyper-V improves virtualization in key areas such as multitenancy, agile network infrastructure, cloud readiness, expandability and throughput, and fault tolerance. Progent's Microsoft-certified consulting experts can help your company to benefit from Hyper-V to install and maintain virtual servers to reduce network expenses and improve productivity.
Progent's Standard Help Desk Services provide an end-to-end service desk solution that manages all aspects of remote Level 1 desktop support from service requests through trouble ticket generation, screen sharing, status tracking, problem solving, and management reports. Help Desk services are provided at a significant discount from Progent's regular desktop service rates, and Progent can provide the option of fast as-needed escalation to subject matter experts to resolve the most problems.
Progent's Standard Help Desk Services provide a comprehensive solution that handles all aspects of online desktop support from service requests through ticketing, screen sharing, status tracking, problem solving, and management reports. Help Desk services are offered at a substantial discount off Progent's regular Level 1 desktop service rates, and Progent offers the option of fast on-demand escalation to subject matter experts to resolve complex issues.
Progent's Microsoft-certified consultants can provide economical online and on-premises consulting expertise, application development, and troubleshooting support for organizations of any size who want to upgrade to SharePoint 2016 or SharePoint Online from prior releases of SharePoint.
Ubiquiti's UniFi line of Wi-Fi products includes indoor and outdoor Wave 2 access points, WiFi 6/6E and WiFi 7 APs, security gateways, switches, VoIP phones, and cameras. Progent offers the skills of veteran Wi-Fi professionals who can assist your organization to determine the benefits of UniFi products for your business and assist you to plan, install, administer, and troubleshoot your UniFi solution.
If your business computer system mixes UNIX, Linux or Sun Solaris technology with MS Windows, Progent can assist you to incorporate your IT resources into a unified network that permits all your OS platforms to run side by side for easy administration, seamless information exchange, high reliability, superior performance, and tight protection. Progent's UNIX/Linux/Solaris and Microsoft Windows coexistence support offerings feature IT architecture configuration and support, support for Windows services for UNIX, online network monitoring and administration, remote network help and troubleshooting, on-site technical support, and Helpdesk support.
Ubiquiti's UniFi family of Wi-Fi infrastructure devices includes indoor and outdoor Wave 2 Wi-Fi access points, WiFi 6/6E and WiFi 7 APs, security gateway appliances, switches, VoIP phones, and security cameras. Progent offers the expertise of seasoned Wi-Fi professionals who can help your organization to assess the value of Ubiquiti's UniFi technology for your business and help you to design, install, manage, and troubleshoot your UniFi ecosystem.
System Center 2016 provides major enhancements in the management of hybrid cloud networks by offering comprehensive support for Windows Server 2016 servers, Windows 10 clients; seamless integration of mixed-OS environments that include Linux, Microsoft Hyper-V and VMware; and better public and private cloud support including tighter integration with Intune for Apple iPhone and Google Android smartphone management plus native integration with Operations Management Suite for cloud-based analytics. Progent's Microsoft-certified consulting team can provide world-class online and on-premises support for all components of System Center 2016 including Operations Manager (SCOM), Configuration Manager (SCCM), Virtual Machine Manager (SCVMM), Data Protection Manager (SCDPM), Orchestrator, and Service Manager (SCSM). Progent can help you to design and install a new deployment of System Center 2016, extend or tune an existing one, migrate smoothly from an earlier release of System Center, or debug your System Center environment.
Progent's ProSight WAN Watch is a network infrastructure monitoring and management service that makes it easy and affordable for smaller businesses to diagram, track, enhance and troubleshoot their networking appliances such as routers and switches, firewalls, and load balancers plus servers, printers, endpoints and other networked devices. Using state-of-the-art Remote Monitoring and Management technology, ProSight WAN Watch makes sure that network diagrams are always updated, captures and displays the configuration information of virtually all devices on your network, monitors performance, and sends notices when potential issues are detected. By automating time-consuming management processes, ProSight WAN Watch can cut hours off ordinary tasks like making network diagrams, expanding your network, finding appliances that require important software patches, or identifying the cause of performance bottlenecks.
Cisco's Small Business family of wireless access points are Linux-powered units engineered as entry-level Wi-Fi solutions for light workloads. Progent's Cisco CCIE-certified Wi-Fi infrastructure consultants can provide remote or onsite configuration and troubleshooting support to assist your organization to design, configure, update, tune, manage and troubleshoot Cisco Small Business wireless AP deployments of any scale or architecture.
Progent offers cost-effective remote support to assist businesses to integrate Amazon AWS cloud services such as Elastic Compute Cloud (EC2) for virtual machine hosting, Amazon S3, and Amazon Glacier. Progent can assist you with every aspect of Amazon AWS integration including requirements analysis, readiness assessment, architectural design, testing, deployment, centralized administration, performance optimization, software license management, backup/restore solutions, and security and compliance.
For custom program development, Progent can provide programming experts to produce business applications in areas such as commercial transaction webs, web development, Microsoft Dynamics packages including Great Plains Software accounting system, and specialized management reports produced by Crystal Reports, Microsoft Access, or FRx Reports. Progent's consultants can use Internet Information Services to create company-specific eCommerce applications powered by Microsoft ASP.NET. Also, Progent offers expertise in a wide array of custom program development platforms including SQL Server and Delphi. For custom e-Commerce software, Progent also offers expertise in custom Microsoft Access, custom Visual Basic, custom Excel, and any other specialized programming powered by any Microsoft development platform.
ProSight IT Asset Management is an IT infrastructure documentation management service that allows you to capture, maintain, find and safeguard data about your network infrastructure, processes, business apps, and services. You can quickly find passwords or serial numbers and be warned automatically about impending expirations of SSL certificates or domains. By updating and organizing your IT documentation, you can save up to half of time thrown away trying to find vital information about your IT network. ProSight IT Asset Management includes a common repository for storing and sharing all documents required for managing your business network like standard operating procedures and How-To's. ProSight IT Asset Management also offers advanced automation for gathering and associating IT data. Whether you're making enhancements, doing maintenance, or reacting to an emergency, ProSight IT Asset Management gets you the knowledge you require when you need it.
Progent is a reseller and consulting firm for SentinelOne's Singularity product line, a subscription-based, cloud-centric cyberthreat management solution that incorporates AI software and advanced services to deliver comprehensive endpoint detection and response.
Exchange 2016 Upgrade Planning Remote Support Services
Progent's Microsoft-certified SQL Server 2017 experts can assist you to evaluate the business advantages of upgrading to SQL Server 2017 and can help your organization to plan and carry out a cost-effective migration of your current SQL Server environment to any deployment model including onsite, cloud-hosted, or hybrid. Progent's SQL Server experts can provide remote or on-premises support ranging from on-demand design review or troubleshooting to comprehensive project management to make sure your SQL Server 2017 initiative is carried out on schedule and on budget.
Progent is committed to knowledge transfer from Progent's support experts to customers. By teaching customers to handle technical issues that are within their comfort zone, Progent is able to focus on providing hard-to-find skills where Progent faces little competition. Mid-size businesses who work with trusted independent consultants or who maintain internal IT personnel benefit when Progent passes on information about critical technology and proven processes to make their networks more robust, secure, and productive.