NetApp MetroCluster is a high-availability and disaster recovery software suite that combines array-based storage clustering with continual replication to deliver rapid, zero data loss disaster recovery (DR) between datacenters located as far as 300km apart. Progent's roster of seasoned network experts can assist you to plan, deploy, manage, update, test and troubleshoot a disaster recovery system built around NetApp MetroCluster. Progent can assist you to select a topology for your MetroCluster deployment that aligns with your functional requirements and IT budget. Progent can make sure you follow best practices for installing your MetroCluster solution by delivering help with tasks such as assigning shelf IDs, determining aggregate and plexes layout, provisioning FlexVol volumes, setting up NetApp Snapshot, provisioning Cisco and Brocade switches, implementing a tiebreaker mechanism, designing a TCP/IP configuration replication network between your peered clusters, and testing your MetroCluster disaster recovery solution to show adherence with information assurance standards and regulatory requirements.
Cisco's security and offsite access products for small organizations provide a comprehensive range of easy-to-administer security products to help protect your local and remote information system. Cisco's VPN product family features routers, firewalls, intrusion detection devices and VPN concentrators. Progent's expert consulting staff includes field-proven specialists with Cisco's CCIE and Cisco Certified Network Professional certifications who can assist your company to evaluate Cisco VPN, Cisco RADIUS Security, Cisco Aironet and Meraki Wi-Fi APs, and additional Cisco security technologies that align best with your business goals.
Progent's Microsoft-certified Forefront Threat Management Server and Internet Security and Acceleration Server 2006 consultants can assist you to design, deploy, and support a configuration of Forefront Threat Management Server 2010 or ISA Server 2006 on your network that delivers the firewall protection, performance and ease-of-use that your company needs.
For enterprises with branches in California or any area served by Progent's engineers, Progent's Microsoft-Certified network support professionals and authorized Cisco system consultants can provide a range of network support services such as project management, Sarbanes Oxley compliance, office moves, corporate security, network design, local or remote emergency support, and troubleshooting for data center hosting facilities. A Progent network consultant can show you how to plan a multi-office information system that makes efficient use of co-location facilities and Internet data centers. Progentís Microsoft Certified consultants can help major corporations design, integrate and support major rollouts of updated versions of Microsoft technology such as Enterprise Active Directory, Microsoft Exchange Server, SharePoint, Microsoft SQL, and Enterprise editions of Windows. Progentís Cisco Certified Internetwork Expert and Cisco Certified Network Professional consultants can help you configure Cisco technology for connection solutions that incorporate simple, high-performance, integrated, and remote networking.
By using virtual servers, companies can operate many virtual servers on a single actual server. Virtualization technology enables businesses to enjoy all the advantages of server isolation, but without the costs associated with buying extra server equipment. Virtual servers are the critical technology for private clouds, which offer major benefits such as reducing the costs of hardware, datacenter facilities, and management while improving data security, network reliability, and recoverability. Other useful server management technologies are server monitoring software, Windows Server Update Services, and remote server management hardware. Progent's certified server management specialists can help you with all aspects of server consolidation and management to allow your business to cut costs and save time.
Progentís experienced Cisco IT security consultants provide expert PIX Firewall and ASA Firewall consulting services covering architecture, integration, and management of Cisco firewall and Cisco security technology. The PIX and ASA Series of Cisco firewalls delivers strong user and application policy enforcement, sophisticated attack protection, and secure access services. Ranging from compact, plug-and-play desktop appliances for small and home businesses to modular enterprise-class appliances, Cisco PIX and ASA Firewalls offer advanced security, performance, and high availability for network environments of all sizes. PIX and ASA Firewalls are based on a proven, specially designed operating system, minimizing possible OS-specific security gaps.
Progent wants to find full-time, solutions-oriented Microsoft certified engineers with MCSE certification; Cisco accredited system consultants who have Cisco CCNP or CCIE certification; security consultants who have CISSP or CISA or equivalent security credentials; and high-end network architecture experts with a background in mobile solutions, wireless networking, fault tolerance, business continuity, data protection, and virtual servers. Progent also is hiring employees who can join our staff of helpdesk service specialists and remote support professionals. In addition, Progent is hiring talented administrators who can operate productively in Progent's high-growth, virtual office environment.
Progent can provide the temporary services of a veteran CIO who can offer a broad perspective to assist you pick and maintain IT technology appropriate for your present situation and that can serve as a solid basis for your future growth. Progent's temporary CIO consulting services offer financial advantages to companies trying to maximize the impact of their network investment but who are unable or hesitant to add one more executive-level manager to their full-time staff. Since Progent is vendor-neutral, with a sizable staff of consultants certified to maintain all leading OS platforms and networking technologies plus a wide selection and application software, Progent is in an ideal situation to offer objective advice along with advanced technical support for building and maintaining IT solutions that match the particular requirements of your organization.
Progentís private cloud hosting enables small and midsize businesses to run mission-critical applications such as Microsoft SQL and Exchange Server from a secure Tier III data center facility on fully redundant equipment with geographically separate data backup. Progent utilizes Microsoft's Hyper-V technology for server virtualization and Microsoft Data Protection Manager (DPM) for automatic backup and restore. You can take advantage of Progentís private cloud hosting service to eliminate major capital costs for the purchase, maintenance, and operation of network equipment and data center facilities while benefiting world-class levels of network availability and physical security.
Progent's expertise delivering Microsoft .NET support and Microsoft SQL Server consulting, and Progent's programming experience with Microsoft VBasic, XML, and additional developer platforms make it possible to create specialized mission-critical programs and eCommerce environments that operate seamlessly with Dynamics GP Software. Progent's Dynamics GP reporting services can help you design reports that allow you to analyze your business more effectively, turning uncooked information into valuable understanding of your business.
Progent's ISSAP Premier security consultants, or Information Systems Security Architecture Professionals, are experts who have earned ISSAP Certification as a result of thorough testing and significant experience with network security design. ISSAP consultants have comprehensive understanding of access management mechanisms and methodologies, telecommunications and network security, cryptography, needs evaluation, BCP and disaster recovery planning (DRP), and physical security. Progent's ISSAP-certified security specialists can help your business with all aspects of secure network architecture.
Progent's Microsoft certified consultants can show you how to define and deploy an efficient in-place Exchange Server 2007 migration strategy that avoids network downtime, reduces long-term support requirements, and makes your Microsoft Exchange Server 2007 easy to manage. For complex multi-server or multi-site upgrades, Progent has the background to complete your project quickly and affordably. Progent's Microsoft Exchange Server 2007 help, repair, and consulting services include expertise with the configuration of third-party enhancements of Microsoft Exchange Server 2007 that are best aligned to your business goals.
Nexus switches are intended to deliver the performance, scale, resilience, cloud readiness, capacity, security and manageability required to function as the foundation of a world-class data center. Progent's Cisco-certified Nexus switch experts can provide online and onsite consulting expertise to assist your business to create an optimal network architecture, set up test environments to validate your switching solution, deploy Nexus switches, create and implement appropriate policies, run security and compliance assessments, set up advanced monitoring and alert systems, fully utilize resources by means of virtualization technologies, troubleshoot switching and routing problems, optimize performance, perform capacity planning, and take advantage of the powerful fault-tolerant capabilities incorporated into Cisco's Nexus family of switches. Progent can also assist your business to upgrade efficiently from legacy Nexus models or Catalyst switches to current Nexus switches.
Small to mid-sized businesses can now enjoy all the benefits of System Center Operations Manager and in addition have fast access to Progentís Microsoft and Cisco Certified network consulting experts. With Progent's affordably priced IT service programs, small and midsize organizations can choose a simple System Center Operations Manager 2007-based co-sourcing service program with network monitoring, reporting, Help Desk and online service or a comprehensive 24x7 outsourcing package. Progent offers expertise in System Center Operations Manager to offer small business networks enterprise-class availability, security, and productivity.
Progent's Cisco-authorized IT experts can show you how to build an affordable, fault tolerant Internet configuration architecture that can deliver non-stop Internet connectivity through a wide range of high availability Internet network technologies including high availability BGP, automatic fail-over, and multiple Internet Service Providers. Progent can provide Cisco Certified Internetwork Expert professionals to help you apply the latest techniques for high availability Internet access to implement an economical, completely redundant Internet network with automatic failover and other capabilities to deliver non-stop Internet access.
Progent offers fast and affordable online access to an authorized Oracle database administration consultant or an Oracle software developer. Progent offers advanced DBA services for all versions of Oracle including 10g and 11g and can also assist you to plan, create, enhance, or troubleshoot Oracle database applications written with SQL and PL/SQL. Progent also provides consulting for Data Guard and Streams replication tools and Oracle Database Resource Manage.
Progent's Microsoft-certified ISA Server consultants have extensive backgrounds developing ISA Server-based security installations for IT networks with multiple sites, remote users, and mission-critical eCommerce applications. Progent's Microsoft Firewall experts are available to help your company in planning and implementing an installation of ISA Server 2000 or ISA Server 2004 that supports your network security requirements without overly restricting your IT system accessibility. Progent's consulting professionals can help you upgrade from Microsoft Proxy Server from ISA 2000 Server to Microsoft ISA 2006 Enterprise Edition Server or Microsoft ISA 2006 Standard Edition Server.
Microsoft Mac Office allows Apple Macintosh users to run the world's most familiar office productivity programs. Progent's Apple-certified Mac experts can help you set up Microsoft Office for Macintosh on a mixed-platform network that incorporates Apple OS X and Windows-powered computers so that Mac users can take advantage of the latest features in Word, Excel, PowerPoint and Entourage for Mac in order to share data and network resources with colleagues who use Windows. Progent's engineers have experience with both Apple Macintosh and Windows technology and can provide service for networks that combine Apple Macintosh with Windows computers with complete resource sharing, or environments which carefully restrict sharing between Apple Mac and Windows users.
Progent's Microsoft-certified consultants can provide remote or in-person support to assist companies of any size to plan, implement, administer, and repair a backup system built around System Center 2012 Data Protection Manager (SCDPM 2012). Progent's consultants can help you to migrate from earlier versions of Data Protection Manager or from a different backup/recovery platform, and Progent can optimize your Data Protection Manager implementation for on premises, cloud-based, or hybrid environments. Progent can provide occasional support for fixing especially stubborn issues, or full project management support. Progent can also help your business to incorporate SCDPM 2012 into a comprehensive disaster recovery plan.
VMware's NSX virtual network platform allows you to build entire networks in software. NSX allows virtual networks to be deployed instantly and administered with a high level of automation independent of the hardware making up the basic IP network. VMware Site Recovery Manager (SRM) supports programmatic disaster recovery, application mobility, plus non-disruptive site relocation, failback and re-protect. Site Recovery Manager also permits non-intrusive testing for site recovery, upgrades and fixes and can produce reports to verify complete service restoration, validate SLAs and demonstrate disaster recovery compliance. When integrated with VMware's NSX network virtualization platform, VMware Site Recovery Manager can rapidly recover the entire virtualized network topology at the recovery site. Progent can provide the support of a VCDX certified VMware NSX consulting expert and VMware Site Recovery Manager integration specialist to assist you to plan, deploy, test and maintain a DR system based on VMware Site Recovery Manager and VMware NSX.
Progent's Microsoft-certified consultants can help your business to maintain System Center 2007 Configuration Manager to simplify operations, improve security, and boost worker output by making sure that operating systems and applications are always current, tracking product licenses, and reporting resource usage profiles so you can make informed purchasing decisions. When you are ready to upgrade your SCCM 2007 configuration management ecosystem, Progent can assist you to plan and carry out a smooth migration to System Center 2012 Configuration Manager.
Progent's Microsoft-certified consulting experts have over a decade of background planning, implementing, optimizing and repairing Microsoft SCOM environments and can provide companies of all sizes advanced remote or on-premises consulting support for SCOM 2012. Progent can assist your company to design a topology for SCOM 2012 servers that delivers the performance and availability needed to monitor your datacenter efficiently, whether your infrastructure are onsite, in the cloud, or a hybrid solution. Progent can also assist you to install and set up System Center 2012 Operations Manager management packs based on industry best practices for monitoring network infrastructure and both Microsoft and third-party apps and services. Also, Progent can deliver responsive remote or onsite technical support to assist you to remediate critical problems uncovered by SCOM 2012.
Progent's Microsoft-certified consultants can assist you you to evaluate the benefits of Windows Server 2008 for your business, create pilot systems and migration plans, install Windows Server 2008 with your IT environment and workload, educate your IT staff how to run new administration utilities, and deliver ongoing consulting and troubleshooting via budget-friendly alternatives such as Help Desk support and remote technical support.
Windows Server 2012 R2 Essentials is a value-priced, versatile OS that allows small businesses to make the move from the older physical on-premises datacenter to the contemporary hybrid networking paradigm that includes both local and cloud-based resources. Progent's Microsoft-certified consultants can provide budget-friendly online consulting and technical support for Windows Server Essentials. Progent can help you to evaluate the possible business advantages of moving to Windows Server Essentials and implementing a hybrid local/cloud design for your network ecosystem. Progent can provide comprehensive project management support so you can design and carry out an efficient migration to Windows Server 2012 R2 Essentials, Office 365, and other Azure Cloud platforms and services. Progent can also provide as-needed consulting help, troubleshooting, and training.
Progent's Cisco-Meraki Wi-Fi access point consultants can help your organization to design, set up, administer and troubleshoot Cisco's Meraki-based Wi-Fi networks for environments from a branch office to a campus or a nationwide enterprise. Progent can also help clients to integrate other Cisco appliances for centralized management.
Progent practices information transfer from Progent's support experts to customers. By educating customers to resolve problems that are within their comfort zone, Progent can concentrate on delivering hard-to-find skills where Progent faces few competitors. Medium-size businesses who utilize trusted freelance consultants or who maintain internal IT personnel benefit when Progent transfers information about new technology and proven methodologies to make their IT environments more robust, protected, and productive.
Microsoft SQL Server 2016 offers major improvements in speed, scale, security, availability, BOYD integration, plus integrated business intelligence. New features include PolyBase for processing structured and unstructured databases in one appliance for big data applications, Hadoop support, Always Encrypted mode, Mobile Reports, and centralized management of on-premises and cloud resources. Progent's Microsoft-certified consultants can provide remote and onsite expertise to assist organizations of any size to deploy, administer or troubleshoot any version of SQL Server 2016. Progent can also assist you to integrate SQL Server 2016 with other key Microsoft technologies including Windows Server and Hyper-V, Exchange Server 2016, SharePoint Server, Dynamics GP, Lync or Skype for Business, and System Center Operations Manager.
Progent provides national urgent help and troubleshooting services for companies that run UNIX or Linux networks or whose IT systems feature a mix of UNIX and Microsoft technology. Remote technical support offers optimum return for your IT budget by protecting user productivity and shortening the time charged for computer analysis and repair. Sophisticated remote access technology and experienced service specialists and engineers allow Progent to handle most IT issues without squandering time and money by going to your location. In the vast majority of situations your IT issues can be dealt with over the phone or via a combination of phone support and online access. Progent can put you in touch with Cisco CCIE infrastructure experts and CISM certified security professionals to help you with the toughest system problems.
Progent can help businesses of any size to migrate all or part of their computing infrastructure to the Microsoft Azure cloud. This can simplify network administration and reduce hardware investments. Azure offers a comprehensive library of public cloud services and Progent can help you to evaluate the advantages and restrictions of different cloud networking models you can use with Azure. Progent can help you administer cloud-resident or hybrid cloud and on-premises apps and network infrastructure and make sure that you sidestep the common errors small companies make when moving to the cloud. Progent can help you to configure cloud servers on Azure Virtual Machines, utilize cloud storage with Azure Storage, manage user identity with Azure Active Directory, and create transparent backup services with Azure Backup. Progent can also help you to prepare firewalls and IPsec VPN connections and also to integrate iPhones and iPads and Google Android handhelds.
Global Information Assurance Certification was established in 1999 to validate the knowledge of IT security professionals. GIAC accreditations are acknowledged by businesses and institutions around the world including and the United States National Security Agency. Progent's GIAC-certified information assurance specialists can provide help with all of the network security disciplines addressed within GIAC accreditation including auditing network security mechanisms, incident handling, intrusion detection, web services security and security information and event management (SIEM) solutions.
Progent's certified wireless experts can assist your organization to evaluate the benefits of adopting Catalyst Wi-Fi controllers to manage wireless deployments of any size. Progent can assist you to support and debug your current Wi-Fi network or help you design and implement a smooth migration from outdated wireless controllers to current solutions.
Progent's Microsoft-certified professionals have over 10 years of experience delivering messaging support for customers that range from small offices to large corporations. Progent provides economical support for all editions of Microsoft Exchange Server to enhance email and virus security, configure high availability email environments, and implement remote and mobile email connectivity. Progentís Exchange consulting services can help you in designing and implementing a migration from an outdated SMPT server or unsupported Microsoft Email software such as Exchange 2003 to Microsoft Exchange Server 2016. Progent also offers support for Windows 8, Windows 7, and Windows XP desktops running Outlook and can show you how to integrate Microsoft Outlook Web App for popular web browsers. For e-mail virus defense, spam filtering and data data leak protection, Progent offers Email Guard email filtering and encryption.
Progent's Cisco certified networking experts can provide advanced support services for Cisco Unified Communications Manager (formerly CallManager). Progent can help your organization to integrate VoIP phones, create dial plans, configure SIP trunking and PSTN connections, deploy ISR G2 routers with CUBE support, and deploy UCS server high availability solutions.
Progent can help you plan, deploy, manage, and repair a viable Wi-Fi LAN architecture, select sensible technology, and integrate wireless access points, bridges, antennas, wireless controllers, and various wireless products. Progent can also help you create a complete 802.11ac wireless system security plan that is well aligned with the security plan for your entire corporate network.
Microsoft Systems Management Server 2003 provides extra functionality for change and configuration management of Windows-powered networks via SMS Feature Packs. Feature Packs reduce the net administrative costs of managing and configuring software products by making it easier to install system images, manage mobile computers, and operate management utilities. In addition to alerting you about ways to cut management costs by installing SMS 2003 Feature Packs, Progent's consulting experts can show you how to plan and implement IT tasks that cover areas that Feature Packs are designed to streamline. Progent's adoption and update services can minimize cost and reduce business disruption as you transition to the latest operating systems and applications. Progent's wireless engineers can show you how to develop sensible procedures and policies to manage handheld computers and intelligent portable phones so your mobile workforce remains productive and secure. Progent's CISSP-certified consultants and CISM-certified consulting professionals can show you how to design a security plan that incorporates policies, procedures and technologies to keep your IT computer system protected.
Progent's expert support team can show you how to define and deploy a smooth in-place Exchange Server 2007 migration strategy that minimizes productivity downtime, simplifies ongoing support demands, and makes your Exchange 2007 Server easy to manage. For complicated multiple server or multi-location upgrades, Progent has the background to complete your project rapidly and economically. Progent's Exchange 2007 help, repair, and design offerings include expertise with the integration of outside vendor add-ons to Microsoft Exchange Server 2007 that are best aligned to your business needs.
Exchange 2019 SharePoint Integration Technical Support
Progent can provide cost-effective online access to an Oracle-certified MySQL RDBMS administrator or application developer and can assist businesses of any size to integrate and manage MySQL within a robust IT environment that provides high levels of performance, expandability, and security. Progent also has experience assisting companies port applications from Oracle to MySQL.
Progent is convinced that a carefully designed and executed information system is a crucial piece for accelerating a company's success, and we apply this credo in our corporate system infrastructure. Progent has created a non-stop virtual office network that enables our in-house consultants and certified contractors to offer rapid and efficient service, cooperate easily on challenging jobs, and experience professional and private maturity from being a member of an exciting company culture of personal drive and freedom.
Microsoft System Center 2016 Virtual Machine Manager (SCVMM 2016) is a component of Microsoft's System Center 2016 suite of IT infrastructure management tools and is designed to provide a centralized mechanism for deploying and managing virtualized datacenters across hybrid networks that can include on-premises and hosted datacenters and Azure publics cloud resources. Progent's Virtual Machine Manager 2016 consulting experts can help businesses of all sizes with all facets of designing, implementing, and managing a SCVMM 2016 solution. Progent can assess your virtualization topology, help you upgrade smoothly from legacy versions of Virtual Machine Manager, design workflows for building and deploying virtual machines and hosts, implement fault-tolerant compute and storage clusters, integrate your private cloud resources with public cloud services, configure virtual switches, write and debug PowerShell scripts, and assist you to assess the potential business benefits of new technologies such as Storage Spaces Direct and Host Guardian Service. Progent's certified hypervisor professionals can provide world-class Windows Hyper-V consulting and VMware ESXi expertise.
SQL Server 2000 is a rich, Web-enabled database and data analysis solution that opens the door to the rapid creation of cutting-edge enterprise-class applications that can provide your company a critical competitive edge. SQL Server provides built-in support for XML and the ability to query across the Internet and outside the firewall. The expertise of Progent's certified SQL Server 2000 consultants, with an average of more than over 10 years of work supporting Microsoft technology, ensures you success in designing, installing and managing Microsoft SQL Server solutions that are seamlessly integrated with other applications based on Microsoft's .NET environment.
Progent's Microsoft-certified consultants have 20 years of experience providing e-mail and unified email/telephony solutions for businesses. Progent offers economical Exchange Server consulting services to strengthen email security and virus defense, achieve high availability email, and implement remote and wireless email connectivity. Progentís Microsoft Exchange help and support offerings can aid you in planning and implementing a Microsoft Exchange update or a migration from a legacy SMPT system or older Microsoft Exchange software such as Microsoft Exchange 5.5 to Microsoft Exchange Server 2010.
For custom application development, Progent can supply programming experts to write line-of-business applications in areas such as eCommerce, web development, Microsoft Business Solutions products such as Microsoft Dynamics GP, and specialized management reports based on Crystal Reports, Microsoft Access, or FRx Reports. Progentís consultants can use Microsoft IIS to create custom eCommerce applications based on Microsoft ASP.NET. In addition, Progent offers experts in a broad range of custom program development platforms including SQL Server and Delphi. For custom e-Commerce programming, Progent also offers expertise in custom Access, custom Visual Basic, custom Excel, and any other specialized programming powered by any Microsoft development platform.
Progent can assist businesses of all sizes to move all or part of their network infrastructure to the Microsoft Azure cloud. This can simplify network management and reduce hardware expense. Azure offers a wealth of cloud services and Progent can help you to understand the advantages and restrictions of various cloud computing models you can use with Azure. Progent can help you administer cloud-based or hybrid cloud and on-premises applications and network infrastructure and make sure that you sidestep the common mistakes small organizations make when moving to a public cloud. Progent can show you how to set up VMs on Azure Virtual Machines, utilize cloud storage with Azure Storage, handle user identity with Azure Active Directory, and automate backup-and-recovery services with Azure Backup. Progent can also help you to configure perimeter firewalls and VPN tunnels and also to manage iPhones and iPads and Google Android handhelds.
Progent offers technical support for mid-size companies with 100 to 250 system users. The mid-size business or office has typically been an overlooked part of the market for network consulting services. The cost structures and service access models of major outside service firms make them too expensive for the ordinary mid-size business or small medium business (SMB), which commonly has a minimal information technology budget with which to support an information system whose complexity and sophistication are often comparable to the information systems of far larger companies. Progent's support delivery model, which takes full advantage of online support, virtual office technology and 24x7 network monitoring, significantly lowers the IT maintenance costs of an SMB while offering the small organization with big-company service from certified, IT consultants with background in a broad array of small business technologies. If your mid-sized company or small business is looking for levels of IT help needed by a medium size organization without budgeting enterprise costs, call Progent.
Progent's virtual classroom webinars provide small businesses the affordability, simplicity, and versatility of virtual seminars plus the effective pedagogic methods of seasoned instructors who employ advanced collaboration software to reproduce real-time, interactive learning environments. Progent offers online education for key desktop software including components of Microsoft Office such as Office Excel, Word, Publisher, and Project: MS Dynamics accounting and management reporting solutions including Microsoft Dynamics GP; as well as other popular desktop applications such as Photoshop, Acrobat Writer, and Crystal Reports.
Microsoft Dynamics GP 2010 software is a full-featured business management platform that integrates information and processes across your company, communicates easily with other applications, and connects employees, clients and suppliers regardless of time or location. Designed for small to mid-size businesses, Microsoft Dynamics GP 2010 and Microsoft Dynamics GP Release 10.0 provide capability for financials, management reporting, project management, inventory and order control, eCommerce, HRM, CRM, field service, manufacturing, retail management, and web-based business services. Progent can show you how to install and manage a robust, secure computer and communications environment to support Microsoft Great Plains, and can provide experienced Great Plains consultants to help your business exploit the full power of Dynamics GP 2010.
Progent offers three basic types of Helpdesk services : Microsoft and Cisco Help Desk Outsourcing Support Services, Virtual Help Desk Services, and Call Center Process Consulting and Staffing Services. Progent is a Microsoft-certified Partner and Progent's Help Desk team of authorized Microsoft and Cisco professionals offers your customers instant access to a dependable support resource with years of experience delivering phone support and online repair for IT systems powered by Microsoft technology. Progent's concentration is on giving the support Call Center a positive reputation as a key contributor to company performance. Progent's target is to fix and not simply record problems.
Progent's Microsoft certified engineers can provide remote and on-premises consulting services to help your company to administer, maintain, and troubleshoot computers powered by Microsoft Windows 7 and also offers help with upgrading to Windows 8.1 or Windows 10 from Windows 7. Progent can provide expertise with change management, data and identity protection, backup and restore, remote access, mobile device integration, wireless configuration, and 24x7 network monitoring.
For companies with a mix of Mac and Windows desktops, there exist two basic solutions for running Windows-dependent software on a Mac: an external connection to a physical Windows PC or local simulation of a Windows environment on a computer. Microsoft's Remote Desktop Connection for Apple Mac allows you to attach a Mac to a remote Microsoft Windows-powered computer to run Windows software and share system resources. Virtual PC for Mac emulates Windows on a Mac system so you are able to use Windows software directly. Progent's Mac technology support experts can assist you to maintain these solutions for using Microsoft Windows applications on your Apple Macs and can in addition assist your company to evaluate and install other solutions for Windows PC emulation.
Microsoft Windows Server Update Services allows information technology administrators to install and monitor the latest Microsoft patches and security releases to Windows Server 2000, Windows Server 2003, and Microsoft Windows XP platforms. By using Microsoft Software Update Services, IT staff can completely and easily manage the installation of updates that are published via Microsoft Update to servers and desktops in an organization. Progent can help you with technical details of the initial configuration of Microsoft WSUS such as designing the Microsoft SUS deployment, setting up user's workstations, defining the Group Policy parameters, and making sure your Microsoft SUS GPO is linked to an Active Directory container appropriate for your system environment.