Progent's IT outsourcing services provide budget-friendly computer consulting for small companies. Whether it involves designing system infrastructure, creating an internal Help Desk or outsourcing a one, deploying an updated e-mail system, monitoring your network, or building a web-based eCommerce solution, outsourcing your IT technical services can reduce costs and eliminate uncertainties, permitting network service budgets to increase in a more moderate and controlled fashion than is possible by assembling a large, knowledgeable internal IT staff. Progent's Outsourcing White Paper and datasheets explain how Progent can enable you to build a secure and highly available system foundation for your critical business software based on Microsoft Windows such as Microsoft Office XP, Office 2003, and Office 2000.
Progent's UNIX platform support experts offer small and mid-size businesses and software developers assistance with managing and maintaining UNIX, Linux or Solaris environments that operate with Microsoft-powered networks. Progent can give your business contact with UNIX consultants, consulting professionals premier by Microsoft and Cisco, and security specialists with CISA certification. This broad range of experience provides you with a convenient one-stop consulting firm to help you create and manage a secure and reliable mixed-platform network and communications infrastructure that allows UNIX and Microsoft coexistence by integrating Microsoft Windows with popular variants of UNIX such as Mac OS X, Solaris, IBM AIX Open UNIX, Hewlett Packard HP-UX, Berkeley UNIX (BSD), SCO, and Silicon Graphics IRIX or major Linux variations including RedHat, SUSE Linux, CentOS, Ubuntu Linux, PCLinuxOS, fedora, Gentoo Linux, Mandrake, Debian-GNU, and Slackware.
Progent's Microsoft-certified experts have two decades of experience providing electronic messaging and integrated email/telephony solutions for companies. Progent offers economical Exchange Server support services to strengthen email security and virus protection, achieve fault tolerant email, and facilitate remote and mobile email connectivity. Progent's Microsoft Exchange help and support offerings can assist you in planning and implementing a Microsoft Exchange update or a migration from a legacy SMPT server or older Microsoft Exchange product such as Exchange 5.5 to Exchange Server 2010.
Progent's certified Windows 2000 consulting staff can help you optimize the capability of your current Windows 2000 Servers and can streamline system management, provide technical support and troubleshooting, and strengthen security. Progent can also help you design, rationalize, and implement a plan to upgrade from Microsoft Windows Server 2000 to Windows 2003 Server. Progent is experienced in designing pilot programs to eliminate the obstacles associated with moving to Windows Server 2003 by identifying possible hardware and application compatibility issues.
When conducting IT tasks for enterprise clients, Progent uses a phased methodology driven by specified milestones in order to meet financial, timing and technical targets while reducing business disruption. Progent's Enterprise Services Project Methodology utilizes industry project management standards derived from the leading practices defined by the Microsoft Solutions Framework Project methodology which includes requirements definition, architecture proposals, test models, design tuning, and expert implementation. All phases are documented to make available a detailed summary of technical services performed and to assist in ongoing system support.
Progent's Microsoft-certified consultants can help your organization to plan for, implement, and operate System Center 2012 R2 Configuration Manager (SCCM 2012). Progent can assist you to upgrade efficiently to Configuration Manager 2012 from a legacy device management platform or assist you to enhance your current SCCM 2012 ecosystem to support your changing business needs. In addition, Progent can assist you to build a software foundation that takes full advantage of SCCM 2012 by providing advanced consulting support for related Microsoft technologies such as ADDS, SQL Server and SQL Server Reporting Services, and IIS.
ProSight Data Protection Services ECHO offer small and mid-sized businesses a low cost end-to-end solution for secure backup/disaster recovery. Available at a low monthly cost, ProSight DPS automates and monitors your backup processes and enables rapid restoration of vital files, apps and virtual machines that have become unavailable or damaged due to component breakdowns, software bugs, natural disasters, human mistakes, or malware attacks like ransomware. ProSight Data Protection Services can help you protect, retrieve and restore files, folders, applications, system images, as well as Hyper-V and VMware images/. Critical data can be backed up on the cloud, to a local device, or mirrored to both. Progent's BDR consultants can deliver world-class support to configure ProSight Data Protection Services to to comply with regulatory standards like HIPAA, FIRPA, PCI and Safe Harbor and, when necessary, can help you to recover your critical information.
Progent can help small companies to move all or part of their network infrastructure to the Microsoft Azure cloud. This can simplify IT administration and reduce hardware expense. Microsoft Azure offers a comprehensive library of public cloud services and Progent can assist you to understand the benefits and limitations of different cloud computing architectures you can use with Azure. Progent can show you how to administer cloud-resident or hybrid cloud and on-premises apps and resources and ensure you sidestep the common errors small organizations make when migrating to the cloud. Progent can help you to configure cloud servers on Azure Virtual Machines, utilize VHD storage with Azure Storage, handle authentication with Azure Active Directory, and create transparent backup services with Azure Backup. Progent can also assist you to configure perimeter firewalls and IPsec VPN tunnels and to integrate Apple iOS devices and Android handhelds.
Progent's Microsoft-certified SQL Server programmers and DBAs can provide online consulting to help businesses of any size to create, manage, and troubleshoot applications powered by Microsoft's SQL Server platform and .NET framework. Progent's SQL Server consultants can provide help with any facet of the application life cycle in solutions that can include small office databases to N-tier VLDB applications and data warehousing.
Progent's ProSight Virtual Hosting service combines proven virtualization technology, a world-class data center facility, and the support services of Progent's Microsoft-certified engineering team to provide small companies with a comprehensive IT outsourcing alternative that improves network availability and security, eliminates management distraction, and cuts costs. With Private Cloud Hosting, a small or midsize company can have all of its software platforms and key application servers supported within a safe and reliable data center on a fast, non-stop virtual machine set up and maintained by Progent's network support professionals.
Progent can provide fast online access to Cisco CCIE networking experts. Progent's CCIE engineers can connect to your environment via advanced remote diagnostic utilities to deliver fast and affordable troubleshooting and remediation of urgent network issues.
The knowledge and experience of Progent's certified Microsoft Windows Server 2003 consulting team, with an average of over 10 years of support in Microsoft integration, assures you success in selecting the version and set up of Windows 2003 Server that aligns best with your business strategy. Progent can also assist you with planning, deploying, managing and troubleshooting powerful information technology solutions powered by Microsoft Windows Server 2003, and can assist your upgrade from Windows 2000 Server or Windows NT.
Progent's ISSAP Certified security experts, or Information Systems Security Architecture Professionals, are experts who have been awarded ISSAP status as a result of thorough examination and extensive experience with network security design. ISSAP security experts possess in-depth knowledge of access control mechanisms and methodologies, telecommunications and network infrastructure protection, cryptography, needs evaluation, BCP and disaster recovery planning (DRP), and physical security integration. Progent's ISSAP-certified security consultants can assist your company with all aspects of secure network architecture.
The cluster feature set built into the high-end versions of MS Windows Server 2008 is radically redesigned to streamline the installation, setup, and management of clusters that offer improved levels of system dependability, protection, efficiency, and versatility. New or improved features include automated cluster verification, easier setup and deployment, improved cluster administration, redesigned cluster architecture for increased availability, hardened security and quorum models, elimination of failure points, more storage and RAM capacity, and enhancements for multi-site clusters. Progent's Microsoft-certified consultants can assist your company assess the business benefits of Windows clustering, plan and execute a deployment, train your network support staff to administer your cluster environment, deliver ongoing consulting and technical help services, and create and validate a business continuity procedure.
Progent's expert software programmers, database architects, and program managers can assist enterprise clients to complete development projects for Microsoft Windows, Linux, or Web applications. Progent's co-sourcing services include fast access to seasoned project managers for advanced planning and program co-ordination or Progent can help clients fill in expertise gaps by offering relational database designers and software programmers skilled in developing RDBMS applications powered by SQL Server, Oracle, or MySQL. Progent's SharePoint Server experts can assist businesses to integrate SharePoint with additional applications like Microsoft SQL and Excel to create data-intensive intranets and portal sites. Progent also can provide expertise with multiple web development technologies and can assist clients to build, expand, repair, or port web applications to take advantage of the most current web technology.
Progent's Cisco Meraki Wi-Fi access point experts offer remote and on-premises support services to assist businesses of any size to design, deploy, maintain, upgrade or repair Wi-Fi networks that include Cisco Meraki wireless access points. Progent can assist you to configure and manage Meraki-based wireless networks for environments that can range from a teleworker's home or a remote office to a campus or a multi-site enterprise. Progent can also assist you to integrate other Cisco technology such as Catalyst and Nexus switches, ASR routers and firewalls to build a cohesive ecosystem that provides the same connectivity, responsiveness, security compliance, ease of management and availability for wired and Wi-Fi clients regardless of their mobility or computing device.
Progent's computer outsourcing services for small businesses include planning 2003 Server, .NET Server, and Microsoft BackOffice environments, coordinating upgrades to Windows XP, Windows Server 2003, Active Directory, and Exchange Server 2003, Help Desk Call Center, online and on-premises troubleshooting, resolving stubborn IT problems, and producing a company-wide security strategy. Progent can help you enhance system reliability and performance via fault-tolerant technologies, redundant network topology, and proactive network monitoring. Progent also provides project management help for major migrations and can help with needs definition, resource inventory, BOM development, vendor qualification, procurement coordination, and professional documentation. Progent's IT outsourcing service also includes training for office productivity software such as Microsoft Office.
ProSight Reporting is an expanding family of in-depth reporting utilities designed to integrate with the leading ticketing and remote network monitoring platforms such as ConnectWise Manage, ConnectWise Automate, Customer Thermometer, Auvik, and SentinelOne.
Progent's Cisco-certified CCIE network experts can help your company to maintain your current PIX 500 or Cisco ASA 5500 security appliances and upgrade to Cisco ASA 5500-X firewalls with Firepower Services. Progent can also help your company to design, deploy, optimize, manage and debug firewall environments built around Cisco ASA 5500-X firewalls with Firepower Services
Progent's Wireless Consulting Services offer a convenient, economical way for companies of all sizes to configure, manage, monitor and repair advanced wireless connectivity solutions. For 802.11n and the latest 802.11ac Wi-Fi environments, Progent can show you how to plan and deploy appliances like Cisco's Aironet and Meraki access points and wireless controllers. For mobile email and online business applications, Progent can help with Apple iPhones, Apple iPads, Google Androids, and Windows smartphones and tablets.
Small to middle size businesses can now get all the advantages of Operations Manager and also have quick access to Progent's Microsoft and Cisco certified network consulting experts. With Progent's affordably priced network support programs, mid-size organizations can choose a basic co-sourcing package based on System Center Operations Manager 2007 with server monitoring, reporting, Help Desk and remote troubleshooting or a complete 24x7 outsourcing solution. Progent supports Operations Manager to provide small company information systems world-class availability, protection and productivity.
Besides providing access to Microsoft Dynamics GP (Great Plains) consultants, Progent has consultants experienced in Dynamics AX (Axapta), Dynamics NAV, Dynamics SL, Microsoft Dynamics Retail Management System, Macola ERP, MAS 90 by Sage Software, and QuickBooks Pro. Progent can provide software development, troubleshooting, management help, upgrade assistance, and 1-on-1 or group webinar training classes tailored to meet your specific needs. Progent's consultants also can show you how to build and support a secure, robust network infrastructure to run your ERP, MRP and accounting solutions.
Dynamics GP 2015 R2 introduces a new architecture that enhances cloud readiness, supports popular smart phones and tablets, permits one-time login with Microsoft Azure Active Directory, and tightens security. Dynamics 2015 R2 also simplifies reporting, includes nine new Workflows, expands the Web Client, and delivers more than 100 enhancements to its library of applications. Progent's Microsoft-certified consultants offer the depth and breadth of technical skills and hands-on experience to address the many IT and business challenges involved with upgrading to Microsoft Dynamics GP 2015 R2 and can help your organization to carry out a smooth migration that will optimize the business value of your investment in this powerful platform.
Progent has more than 20 years of background deploying, maintaining and troubleshooting the key platforms included with System Center and can assist you to design, install, manage, and fix your Microsoft System Center 2012 R2 solution to maximize the uptime and responsiveness of your applications and infrastructure across a mix of Windows and Linux/Unix operating systems and local and Cloud-connected fabric. Progent's consultants can assist your organization to migrate to the latest edition of Microsoft System Center from an earlier release or from a third-party datacenter management platform to provide the advantages of best-in-class provisioning, centralized management, security, plus infrastructure and critical application availability and performance monitoring.
Progent's Disaster Recovery/Business Continuity consultants have extensive experience helping small and mid-size organizations to minimize system downtime by offering affordable remote consulting services for disaster recovery/business continuity planning, fault-tolerant IT design, backup/restore solutions, and transparent maintenance. Progent's business continuity experts can assist your company to plan and test an efficient business continuity plan that matches your business needs and budget. Progent's disaster recovery engineers can assist you to design, implement, and manage fault-tolerant technologies such as redundant Internet connectivity, virtualized servers, clustering, network load balancing, transparent online backup, and geographically dispersed hot backup centers.
Progent can provide you with application developers who can customize your Microsoft Dynamics ERP, MRP, and financial system packages to suit your specific company requirements. Progent's Microsoft consultants offer expertise in Microsoft AX ERP Software, Microsoft NAV Business Management Software, Microsoft Dynamics SL 6.5 Accounting Software, and Microsoft Retail Management System. Progent also provides custom e-Commerce integration support for secure, corporate-wide information sharing plus integration with Customer Relationship Management packages.
ProSight Data Protection Services ECHO from Progent offer small and mid-sized organizations a low cost end-to-end solution for reliable backup/disaster recovery (BDR). For a fixed monthly price, ProSight Data Protection Services automates your backup activities and allows fast recovery of critical files, applications and virtual machines that have become lost or corrupted due to component breakdowns, software bugs, natural disasters, human mistakes, or malware attacks like ransomware. ProSight DPS can help you protect, retrieve and restore files, folders, apps, system images, plus Microsoft Hyper-V and VMware virtual machine images. Critical data can be protected on the cloud, to a local device, or mirrored to both. Progent's BDR consultants can provide advanced expertise to configure ProSight Data Protection Services to be compliant with government and industry regulatory requirements like HIPAA, FIRPA, PCI and Safe Harbor and, when needed, can assist you to restore your critical data.
Progent offers a wide array of cost-effective consulting and support services to help your business to deploy, configure, troubleshoot, and administer desktop PCs and notebooks powered by Windows, macOS and OS X, or various versions of Linux. Progent can provide onsite or online assistance for individual machines or laptops or work with you to plan and carry out a company-wide rollout of new or revised operating system software and business applications. Progent can also provide engineers and technical workers to assist your company to prepare for and complete an office move or consolidation organized to cause the least possible interruption to your business.
Progent's Microsoft-certified ISA Server consulting experts have broad experience creating corporate security designs for information systems with many sites, mobile workers, and line-of-business web-based applications. A Progent ISA 2004 Firewall consultant is ready to help your small or mid-size company design and implement a configuration of ISA Server 2004 that supports your information security needs without restricting your productivity.
Microsoft Windows Server Update Services allows IT managers to install and monitor the most recent Microsoft patches and security updates to Windows Server 2000, Microsoft Windows Server 2003, and Windows XP platforms. By using Microsoft Windows Server Update Services, IT staff can completely and easily manage the installation of patches that are released via Microsoft Update to servers and desktops in a company. Progent can help you with technical details of the initial configuration of Microsoft SUS such as planning the Microsoft WSUS deployment, configuring client's workstations, establishing the Group Policy settings, and ensuring your Microsoft WSUS GPO is linked to an Active Directory container that makes sense for your system environment.
Progent's Citrix-certified consultants can help you to assess the potential strategic benefits of the various editions of Citrix Essentials for Hyper-V, assist you to integrate Citrix administration utilities with your Hyper-V environment, and show you how to deploy Citrix Essentials for Hyper-V to improve the performance, uptime, consistency, and fault tolerance of your virtualized network while lowering the cost of resources and support and streamlining administrative tasks.
Progent can provide affordable online and on-premises support to assist businesses of any size to migrate any portion of their critical IT resources to Google Cloud Platform (GCP). This can save time and equipment costs and allow access to Google's state-of-the-art machine learning tools. Progent can assist your IT team with every phase of Google Cloud Platform integration including requirements analysis, readiness assessment, architectural design and review, testing, configuration, centralized administration, performance tuning, licensing management, disaster recovery solutions, and security strategies.
Microsoft Exchange 2013 incorporates significant enhancements to the functionality of Microsoft Exchange 2010 and delivers important new features as well as a revamped structure. These improvements favorably impact key IT areas such as ease of administration, availability, compliance, operational costs, teamwork, extensibility, throughput, cross-version interoperability, and the user experience. Progent's Microsoft-certified Exchange Server 2013 consulting experts can assist your organization to understand the potential advantages of upgrading to Microsoft Exchange Server 2013, create an efficient validation and deployment strategy, and train your IT staff to maintain your Exchange Server 2013 environment. Progent can also provide ongoing online consulting and management for Exchange 2013.
ProSight Active Security Monitoring incorporates cutting edge behavior-based analysis technology from SentinelOne to guard endpoint devices as well as physical and virtual servers against known and new ransomware crypto-worms such as Ryuk, Maze, Sodinokibi, DopplePaymer, Snatch or Nephilim.
Progent's Standard Help Desk Services provide a comprehensive solution that manages all facets of online Level 1 desktop technical support from service requests through ticketing, screen sharing, progress tracking, problem resolution, and management reports. Support services are provided at a significant discount off Progent's regular desktop service rates, and Progent can provide the option of fast as-needed escalation to subject matter experts to resolve complex issues.
Progent can assist your business to design an upgrade to Teams from Skype for Business Online and configure, administer, and debug a cloud or mixed implementation of Teams. Progent can help you to connect Teams with Microsoft Office and Microsoft 365 apps, Exchange Online, SharePoint, and your phone infrastructure.
Progent's Technical Response Center provides national extended hours remote support for computer systems powered by Windows and Cisco products and technologies. Progent's Microsoft and Cisco-Premier service professionals offer after-hours telephone help and online direct network connection to troubleshoot and repair network problems rapidly and economically. The scope of IT experience available from Progent's team of country-wide support engineers makes it possible to escalate even the most difficult network issues to competent experts as required. For critical issues, the TRC endeavors to answer your request for service within one hour.
Progent can assist you to design a migration to Teams from Skype for Business Online and install, administer, and debug a cloud-based or hybrid deployment of Teams. Progent can assist you to integrate Teams with Office and Microsoft 365 apps, Exchange, SharePoint, and your phone infrastructure.
Progent's IT outsourcing packages offer economical network consulting for small companies. Whether it includes designing system infrastructure, creating an internal Help Desk or using an outside one, deploying a new email system, monitoring your system, or building a web-based business application, outsourcing your IT engineering services can reduce expenses and eliminate risks, allowing IT support expenses to increase in a more moderate and manageable manner than is feasible by assembling a large, knowledgeable internal IT staff. Progent's Outsourcing White Paper and flyers tell you how Progent can help you create a protected and robust system foundation for your vital applications powered by Microsoft Windows including Microsoft Office XP, Microsoft Office 2003, and Microsoft Office 2000.
Progent's Duo services utilize Cisco's Duo technology to defend against password theft by using two-factor authentication. Duo supports single-tap identity confirmation with Apple iOS, Android, and other personal devices.
Progent's Microsoft-certified consulting experts have more than a decade of experience designing, deploying, optimizing and troubleshooting SCOM environments and offer organizations of any size advanced online or onsite consulting support for SCOM 2012. Progent can assist you to plan a topology for SCOM 2012 servers that provides the responsiveness and availability required to monitor your IT resources efficiently, whether your infrastructure are onsite, cloud-based, or a mixed environment. Progent's SCOM consultants can also help you to install and customize SCOM 2012 management packs according to leading practices for monitoring network fabric and Microsoft and third-party apps and services. In addition, Progent can provide responsive online or onsite troubleshooting to help you to remediate serious issues detected by Microsoft SCOM 2012.
Progent's certified consultants provide computer help and network consulting expertise for Exchange Server 2003, Windows Server 2003, and for the entire family of Microsoft Servers. Progent's upgrade, integration, management, and troubleshooting services for Exchange 2003 Server include planning, deployment, project management, local and off-site troubleshooting, Help Desk Call Center support, certified security consulting, and full-service IT outsourcing.
Progent's consultants have supported Dynamics GP and Great Plains ERP software for over 20 years and Progent has provided system integration, customization, education, and debugging services since the platform's original release. Progent offers top-tier support for upgrading legacy Dynamics GP/Great Plains ERP systems. Progent can help you to design, validate, and implement a cost-effective upgrade from a a legacy release to the latest release of Dynamics GP.
If you are an information technology consultant with technical support experience, teaming with Progent and working for Progent's customers will expand your skills via collaboration with Progent's staff of motivated, high-output consultants. Progent's concentration on offering network expertise and computer help to small companies will offer you the opportunity to work closely with decision makers and contribute significantly to the growth of exciting organizations. In addition, Our virtual office network provides the most advanced technology for off-site service and wireless connectivity to allow you to deliver fast fixes when you troubleshoot mission-critical issues.
Progent's CCIE-certified network infrastructure experts can assist your organization to maintain legacy PIX 500 or ASA 5500 firewalls or migrate to Cisco ASA 5500-X firewalls. Progent can also assist you to set up, manage, upgrade and troubleshoot Cisco ASA 5500-X security appliances with Firepower Services.