Additional Topics of Interest

Virtual Helpdesk Information Technology Consulting
IT Consultants Extended Helpdesk

Progent's Microsoft authorized Consultants provide three ways to help mid-size and large organizations develop a cost-effective and successful internal Computer Support Help Desk. Progent's help desk consulting services include Return on Investment analysis, process study and improvement, management reporting, training of in-house personnel, and documentation of procedures. Progent's Software Evaluation and Deployment Support Services help companies analyze the various high-quality Help Desk software packages available and decide which packages might be excessively costly, lack key capabilities, or align badly with your company's business goals. Progent also offers short-term staffing for companies who want to reinforce their internal Help Desk staff for special projects or to fill in for vacationing or incapacitated workers.

Microsoft 365 Excel and SQL Server Consulting
Microsoft Office Excel 2013 Consult

Progent's certified Excel and Office 365 Excel application consultants can provide a broad variety of remote support services to help your organization to plan, develop, pilot test, deploy, manage, and debug applications based on any release of Microsoft Excel, including Excel 2016 and Office 365 Excel. Progent can help you to move your legacy Excel applications to the newest versions of Excel, integrate Excel with Apple iOS-powered iPhones and iPads and Android phones and tablets, and fix compatibility problems between different versions of Office Excel. Progent offers on-demand support to clients looking for a fast solution to a stubborn problem related to Excel and Progent also offers comprehensive project management services for upgrading or creating mission-critical applications based on Excel. Progent's cost-effective online training classes for Excel can be customized to address the special requirements of individual users or groups.

Emergency BSD IT Service Provider
Sun Solaris Professionals

Progent's UNIX family consulting services provide small businesses and developers help with administering and supporting UNIX, Linux or Solaris environments that coexist with Microsoft-powered networks. Progent offers your organization access to UNIX experts, consulting professionals certified by Microsoft and Cisco, and security specialists with CISSP certification. This wide range of experience offers you a convenient single source to help you build and manage a protected and reliable cross-platform network and communications infrastructure that allows UNIX and Microsoft coexistence by integrating Windows with popular variants of UNIX including Apple macOS and OS X, Solaris, IBM AIX, HP-UX (Hewlett Packard UNIX), Berkeley UNIX (BSD), SCO and Silicon Graphics IRIX (SGI/IRIX or major Linux platforms including RedHat Linux, SuSE Linux, Debian GNU/Linux and Mandrake.

MS CRM Specialists
IT Consultants Microsoft Dynamics CRM

Microsoft Dynamics Customer Relationship Management helps small businesses build profitable customer interactions. Integrated Sales and Customer Service components enable employees to share data to help promote sales success and offer consistent, effective customer service. Progent can configure the optimal server and communications infrastructure, including local and offsite wireless connectivity, to back Microsoft CRM, and Progent's Experts Team can provide your small business with a certified MS CRM consultant who can help you combine Microsoft CRM with your marketing or customer support databases.

Arizona Network Installation
Nationwide Remote Server Help

Progent’s Technical Response Center provides national remote troubleshooting for Windows and Cisco-based small business computer networks. Progent's Microsoft and Cisco-Premier support engineers offer phone help and remote secure computer connection to troubleshoot and resolve network problems rapidly and economically. The breadth of IT experience represented by Progent's team of nationwide service professionals allows Progent to escalate even the toughest problems to appropriate experts as required.

Windows 11 Management Remote Support Services
Microsoft Windows 11 Teams Specialists

Progent's Microsoft-certified Windows 11 consultants can provide a variety of services for Windows 11 including cloud solutions, mobile device management and synchronization, at-home workforce access, security and compliance, centralized provisioning, and Call Center services.

PowerPoint 2016 Network Support Group
24 Hour Outlook 2019 Online Troubleshooting

Progent's Office and Microsoft 365 experts can help companies of any size to incorporate Microsoft Office desktop and Microsoft 365 apps including Office Excel, Office Word, PowerPoint, Microsoft Outlook, Microsoft Access, Project and Publisher into a cohesive solution that provides quick return on investment and enables better business results. Progent can assist your company to integrate Office or Microsoft 365 applications with each other and with additional key Microsoft platforms such as SharePoint Server, Exchange Server and Microsoft SQL Server running on-premises or hosted in the cloud. Progent can also help you to resolve compatibility issues between various releases of Office and offers customized online instruction to individual users or teams.

Video Conferencing Consulting Services
Top Rated Radvision XT5000 Consulting Services

Progent can provide the support of an accredited consultant with expertise integrating technology from the leading video conferencing/telepresence vendors including Cisco, Polycom, and LifeSize and can assist you to design, install, upgrade, or maintain a telepresence environment that preserves your current investment and maximizes the strategic value of your information network. Progent also offers the services of infrastructure engineers who can help businesses of any size to create and maintain a communications network that delivers the performance, dependability, security, and scalability required to accommodate your video conferencing/telepresence solution.

After Hours Microsoft MOM 2007 Technical Support Services
MOM 2007 Technology Consulting Services

Progent's Microsoft-certified consulting experts have over a decade of background designing, implementing, optimizing and troubleshooting SCOM solutions and can provide organizations of all sizes advanced online or onsite consulting services for SCOM 2012. Progent can help your company to design a topology for SCOM 2012 servers that delivers the performance and resilience needed to monitor your IT resources efficiently, whether your infrastructure are on-premises, cloud-based, or a mixed environment. Progent can also help you to install and set up SCOM 2012 management packs according to best practices for tracking network infrastructure and Microsoft and 3rd-party applications and services. In addition, Progent can deliver responsive remote or on-premises troubleshooting to help you to fix serious issues detected by Microsoft SCOM 2012.