Progent's Microsoft-certified consultants can provide remote or in-person expertise to assist businesses of all sizes to design, deploy, manage, and repair a backup-and-restore solution based on System Center 2012 Data Protection Manager. Progent's consultants can help you to upgrade from older versions of Data Protection Manager or from a different backup system, and Progent can integrate your SCDPM 2012 deployment for on premises, cloud-based, or hybrid datacenters. Progent offers as-needed help for fixing particularly stubborn problems, or comprehensive project management support. Progent's consultants can also assist your business to incorporate SCDPM 2012 into an enterprise-class disaster recovery plan.
Server proliferation puts pressure on network budgets and administrative resources. Server consolidation through a virtual architecture promises lower TCO of hardware and faster ROI, more leveraged use of physical computers, simplified operations, increased network uptime, and easier manageability. Common usage scenarios for virtual machines are hardware consolidation, low-cost platforms for line-of-business legacy software running on obsolete operating systems, and affordable isolation of program development or evaluation environments from production systems.
For smaller organizations, network security and regulatory compliance can be too complex to stay ahead of but too risky to ignore. The world's biggest enterprises have been breached, and the top cloud services have on occasion been knocked out. It seems as though there's no place to run. Progent has made it economical for smaller organizations to implement critical security projects effectively by offering the benefit of billable time to the nearest minute with no minimum billing for remote support. This means you have the help of a seasoned computer consultant to provide just the knowledge you need whenever you require it. Progentís CISA, CISM, GIAC, CISSP and ISSAP premier security experts can help you with any aspect of system security including vulnerability assessments, malware screening and recovery, spam and email content filtering, email data loss and data leak prevention, compliance reporting, and creating a comprehensive security strategy.
Progentís Microsoft certified consultants provide small and mid-size companies enterprise-grade consulting services for Microsoft Systems Management Server 2003. SMS 2003 is Microsoft's standard tool for change and configuration management. SMS 2003, a component of Microsoft System Center 200, enables companies to install important applications quickly and automatically to appropriate workers, lower product costs and stay compliant by determining patterns of usage, enhance Windows security by increasing your knowledge of vulnerability and by delivering critical updates, manage your mobile workforce through industry standards independent of connection or location, and reduce operational expenses by efficiently exploiting the management capabilities incorporated into Windows. Progentís SMS engineers can show you how to use SMS economically for automated software and application deployment, security patch control, and resource monitoring management including program and hardware inventory.
Progent's Citrix-certified consultants can help your business to plan, implement, manage, and support a virtualized application delivery and management system based on XenApp. Progent's Cisco CCIE network consultants can show you how to optimize your network for distributing server-side and client-side applications, and Progent's datacenter management and support consultants can help your organization to administer and maintain a remote datacenter that offers high availability, advanced protection, and rapid recovery.
Progent can provide the expertise of CISM Premier security professionals. The Certified Information Security Manager (CISM) organization describes the core capabilities and worldwide standards of performance that IT security managers are required to master. It gives executive management the assurance that those who have earned their CISM certification have the background and capability to deliver efficient security management and consulting consulting.
Progent provides a selection of IT service packages for small companies. These IT outsourcing and server monitoring services are based on the anticipatory problem solving abilities of Microsoft Operations Manager, a next-generation network and IT management product that tracks the reliability, performance, and safety of your information system and isolates incipient problems before they can bring down your network. With Progent's economically priced network service packages, small organizations can select a simple co-sourcing service program built around Microsoft System Center Operations Manager with network monitoring, reporting, Help Desk and remote troubleshooting or a complete 24x7 outsourcing solution.
Progent can help you to plan for, implement, and administer System Center 2012 R2 Configuration Manager (SCCM 2012). Progent can help you to upgrade efficiently to Configuration Manager 2012 from a legacy device and application management platform or assist you to enhance your current SCCM 2012 ecosystem to accommodate your changing IT needs. Also, Progent can assist you to create an infrastructure that extracts the most value from SCCM by providing advanced consulting support for related Microsoft platforms including Active Directory Domain Services (ADDS), SQL SSRS, and IIS.
Progent's Microsoft Certified professionals offer world-class support for major implementations of Microsoft Exchange 2007. Progent's experts can help you prepare for multi-site Exchange Server rollouts or upgrades and can provide onsite technicians to help large companies with installations of Microsoft Exchange in the or any area covered by Progent's consultants.
For large businesses, Progent can supplement in-house network support groups by offering world-class experience in deploying critical Microsoft and Cisco products. Progent's certified experts can provide Enterprise Active Directory consulting, Exchange Server 2010 support, SharePoint Server expertise, and Microsoft SQL Server help. For the national or worldwide enterprise with branch offices, Progent can act as a seamless local supplement of enterprise IT management. Progentís enterprise support services include company-wide security, remote branch office support, network architecture, Sarbanes Oxley compliance, project management, and top-level support for multiple location office environments based on Enterprise Windows. Progent can offer on-site engineers and specialists to assist with a campus move or branch move, or a network designer to help with setting up or using an Internet Data Center or co-location site.
Progent's ProSight Email Guard uses the services and infrastructure of leading information security companies to provide centralized management and comprehensive protection for your inbound and outbound email. The hybrid structure of Progent's ProSight Email Guard integrates cloud-based filtering with an on-premises gateway device to provide advanced protection against spam, viruses, Dos Attacks, Directory Harvest Attacks (DHAs), and other email-based malware. Email Guard's cloud filter acts as a preliminary barricade and keeps most unwanted email from reaching your network firewall. This decreases your exposure to inbound attacks and saves system bandwidth and storage space. Email Guard's onsite security gateway device adds a further level of analysis for inbound email. For outgoing email, the onsite gateway offers anti-virus and anti-spam protection, protection against data leaks, and email encryption. The local gateway can also assist Microsoft Exchange Server to monitor and protect internal email that originates and ends inside your corporate firewall.
For businesses with a mix of Apple Mac and Windows computers, there are two popular alternatives for using Windows-only software on macOS or OS X: an external connection to a physical Windows PC or local simulation of a Windows operating system on a computer. Microsoft's Remote Desktop Connection Client for Mac enables you to attach a Mac to a remote Microsoft Windows-powered PC to run Windows applications and share system resources. Virtual PC for Mac simulates Windows on an Apple Mac computer so that you are able to run Windows software directly. Progent's Mac technology support experts can help you to maintain these products for running Microsoft Windows software on your Macs and can in addition assist you to assess and install other products for Microsoft Windows platform simulation.
Progent can provide the support of a veteran consultant with years of hands-on experience installing, maintaining, and upgrading telepresence systems from top-tier suppliers including Cisco/TANDBERG, Polycom, LifeSize, and Radvision. Progent can work with your in-house network support group, your ISP, and your telepresence platform supplier to assist your company maximize the strategic value of your video conferencing ecosystem.
Progentís ProSight WAN Watch is a network infrastructure monitoring and management service that makes it easy and affordable for smaller businesses to diagram, monitor, reconfigure and debug their networking appliances such as routers and switches, firewalls, and load balancers plus servers, client computers and other networked devices. Incorporating state-of-the-art Remote Monitoring and Management (RMM) technology, ProSight WAN Watch ensures that infrastructure topology maps are kept current, copies and displays the configuration information of virtually all devices connected to your network, tracks performance, and generates alerts when issues are discovered. By automating time-consuming network management processes, WAN Watch can knock hours off common tasks such as making network diagrams, expanding your network, locating devices that need important updates, or resolving performance bottlenecks.
System Center 2016 Operations Manager is designed to ensure consistent performance and maximum availability for critical applications by offering unified, mixed-platform monitoring of physical and virtual resources deployed throughout local systems and cloud environments. Progent's consulting group can provide advanced online and onsite support to help businesses of any size to design, implement, tune, enhance and repair SCOM 2016 solutions. Progent can help your company to migrate to SCOM 2016 from older releases or from different monitoring products, or integrate multiple monitoring tools into a unified IT management ecosystem. Progent can also show you how to expand your SCOM 2016 scope to include infrastructure hosted on public clouds including Microsoft Azure and Amazon AWS.
Progent offers enterprise clients the help of a NetApp-certified consultant to deliver online or on-premises expertise for NetApp's entire family of SAN products including ONTAP and Clustered Data ONTAP (CDOT) data management, MetroCluster array-based clustering, FlexPod private cloud infrastructure, SnapMirror data replication, SnapVauly incremental backup, Virtual Storage Console (VSC) for VMware vSphere, MultiStore/vFiler for secure IP space separation, OnCommand Unified Manager Core, plus NetApp's FAS, AFF, V-Series and N-Series hardware products. Components of NetApp SAN storage solutions supported by Progent include system architecture, cloud deployment, virtualization, migrations, transparent patching, system management, information assurance, high availability, and troubleshooting. Progent can provide Level 3 support to help you to take care of issues with NetApp SAN deployments efficiently following best practices.
Progent's pricing policy is to bill for online service and on-site visits per minute. Consequently, you are invoiced only for received services. Progent does not demand a more expensive rate for off-hours or priority support, and inside California or in regions where Progent offers on-premises support, Progent does not bill for travel except for urgent calls where on-site time is less than four hours. In addition, Progent applies no startup fee and requires no monthly commitment for services delivered during regular working hours. Many service firms impose substantial minimum fees or charge for every quarter hour or longer. Progent's one-minute granularity avoids big invoices for quick solutions so you will not be forced to permit simple problems to fester.
Progent's Microsoft-certified Intune consultants can help your company to assess the business case for utilizing Intune for configuring and managing your mobile devices including notebooks, smartphones, and tablets based on Windows, Apple iOS, and Android. Progent's Intune consultants can assist you to configure policies, set up pilot environments to evaluate the appropriateness of Microsoft Intune for your network, deploy Intune throughout your IT ecosystem, combine Intune with System Center Configuration Manager for single-console change management, and troubleshoot your Intune solution.
Lync 2010 supports IM, Presence, voice/video conferencing, desktop sharing, as well as VoIP and traditional public switched telephone network voice communication. Lync Server 2010 can extend the capability of Microsoft Exchange Server, SharePoint Server and Office desktop or cloud-based Office 365 and simplify management through integration with Windows AD. Lync can also cut capital and operational costs by doing away with Voice-over-IP hardware and subscription services, PBX systems, or conventional video conferencing solutions. Progent's Microsoft-certified IM and Presence consultants offer remote and onsite support services to help your company to manage and troubleshoot your current Lync 2010 deployment or evaluate the advantages of upgrading from Lync to Skype for Business, which is Microsoft's new release of the product family. Progent can also help your organization to plan and execute an efficient Skype for Business upgrade.
Progentís Help Desk Co-management service allows your IT organization to share responsibilities for Help Desk services seamlessly between your IT team and Progent's large roster of certified desktop support engineers and subject matter experts. Progentís Co-managed Help Desk service is a collaborative support solution based on the top shared professional services automation (PSA) platform for managing end-user service requests, ticket lifecycle, responsibility, status tracking, and metrics.
Progent's MS Exchange Hosting and Management Services provide an enterprise-class data center that features redundant power and cooling systems, 24x7 staffed security and operations center, plus fault-tolerant access to Internet backbone service companies. Hosted Microsoft Exchange servers are configured as virtual machines for high availability, smooth scalability, and fast recovery. Services feature integration with your network, access to mobile computing products, continual tracking of efficiency and network security, spam protection, security update and revision management, Help Desk Call Center support, per-day data backup, and comprehensive messaging management services.
Progent's Wi-Fi consultants can assist you to configure Cisco Wi-Fi controller appliances to manage Wi-Fi networks of all sizes. Progent can assist you to administer and troubleshoot your current Cisco Wi-Fi solution or implement an efficient transition to Cisco's latest wireless controller technology.
Progent's Private Cloud Hosting outsourcing offers complete hosting of a small or mid-size organization's servers in an environment that gives the maximum degree of availability and scalability and is also simple to migrate to any data center. Progent's Private Cloud Hosting services are based upon mature virtualization technologies that allow small and midsize companies with multi- platform IT systems to economize dramatically on the expense of capital investments, infrastructure maintenance, and network management while achieving enterprise-class fault tolerance and an unprecedented level of vendor independence.
Progent's Microsoft consultants can provide advanced expertise in deploying, operating and troubleshooting all versions of Microsoft Project Server and can deliver a wide variety of affordable online consulting services based on industry best practices to help organizations of all sizes to receive all the advantages of this powerful platform. Support services available from Progent include solution design, installation and upgrades, strategies for secure collaboration among onsite and remote or mobile users, network optimization, and customized webinar training.
Microsoft Windows Server 2012 R2 Essentials is an affordable, versatile platform that enables small businesses to make the move from the traditional physical on-premises datacenter to the new hybrid networking paradigm that includes on-premises and virtualized cloud-based resources. Progent's consultants offer cost-effective remote consulting and troubleshooting for Microsoft Windows Server Essentials. Progent can assist you to evaluate the potential productivity and cost advantages of migrating to Essentials and implementing a hybrid on-premises/cloud-based model for your computing environment. Progent can provide comprehensive project management support so you can plan and execute a smooth migration to Microsoft Windows Server 2012 R2 Essentials, Office 365, and other Microsoft Cloud platforms and services. Progent can also provide as-needed consulting, technical support, and customized training.
For enterprise project management assistance, Progent can provide access to veteran information technology experts with decades of background in technology management, application development, and business process design for organizations ranging from Big 4 companies to dot-com startups to state government agencies. These high-level IT managers can provide project management expertise to assist enterprise customers adhere to best practices to make sure strategic projects are completed on schedule and within budget.
Progentís Cisco-Certified network experts offer professional PIX Firewall consulting services encompassing design, implementation and support of Cisco firewall and Cisco security technology. The Cisco PIX 500 Security Appliance Series of Cisco firewalls delivers robust user and application policy enforcement, mutlivector attack protection, and secure connectivity services. Extending from small, easy-to-install desktop appliances for small offices and home offices to modular gigabit appliances, Cisco PIX firewalls offer a healthy level of protection, speed and availability for information environments of all sizes. PIX firewalls are build around a hardened, specially designed platform, PIX OS, avoiding possible OS-specific security holes. The Cisco PIX Firewall has been awarded ICSA Firewall and IPsec certification plus Common Criteria EAL4 evaluation status. PIX firewalls provide an array of integrated protection and connectivity services, including advanced application-aware firewall services, VoIP and digital media security, site-to-site and remote-access IPsec VPN networking, intelligent access services, and extensive management solutions. Progentís network consultants can help you select and deploy any Cisco PIX 500 Series firewalls including the Cisco PIX 501 Firewall, the Cisco PIX 506 Firewall, the Cisco PIX 506E, PIX 515 Firewalls, the PIX 515E Firewall, the Cisco PIX 520 Firewall, Cisco PIX 525 Firewalls and the Cisco PIX 535.
Progent's Microsoft-certified consultants offer remote or onsite support to help businesses of any size to design, implement, administer, and troubleshoot a backup/restore system based on System Center 2012 Data Protection Manager. Progent can help you to migrate from older releases of Data Protection Manager or from a different backup/recovery platform, and Progent can integrate your SCDPM 2012 deployment for onsite, cloud, or hybrid datacenters. Progent can provide occasional help for fixing particularly stubborn problems, or comprehensive project management services. Progent can also assist your business to design Data Protection Manager into an enterprise-class disaster recovery plan.
Progentís Technical Response Center provides affordable nationwide after-hours online assistance for computer systems powered by Windows and Cisco products and technologies. Progent's Microsoft and Cisco-Certified service experts provide extended hours telephone help and online direct network access to isolate and repair technical problems rapidly and economically.
Progent's Microsoft-certified experts have 20 years of experience providing e-mail and unified email/telephony solutions for companies. Progent provides economical Exchange Server consulting services to strengthen email security and virus defense, achieve high availability email, and facilitate remote and wireless email connectivity. Progentís Microsoft Exchange help and support offerings can aid you in designing and deploying a Microsoft Exchange upgrade or a migration from a legacy SMPT system or outdated Microsoft Exchange product such as Microsoft Exchange 5.5 to Exchange Server 2010.
Progent's Microsoft-certified consulting experts have more than a decade of background designing, deploying, enhancing and fixing System Center Operations Manager solutions and offer organizations of all sizes advanced online or onsite consulting support for System Center 2012 Operations Manager. Progent can help you to plan an architecture for SCOM 2012 servers that delivers the responsiveness and resilience required to watch over your datacenter effectively, whether your datacenters are on-premises, cloud-based, or a mixed environment. Progent's SCOM consultants can also help you to import and customize Microsoft SCOM 2012 management packs according to leading practices for monitoring network infrastructure as well as Microsoft and third-party applications and services. Also, Progent can deliver fast online or onsite technical support to assist you to remediate serious problems uncovered by System Center 2012 Operations Manager.
Progent's Microsoft-certified IT experts can provide Windows Server 2016 migration consulting to help organizations of all sizes to design and implement a smooth upgrade to Windows Server 2016 and Hyper-V 2016 based on an on-premises, cloud, or hybrid architecture. Progent can help your company to assess the business benefits of Windows Server 2016 for your enterprise and can help you with any facet of designing, deploying, managing or debugging your Windows Server 2016 and Windows Hyper-V 2016 solution. Progent can help you to take advantage of the many new disaster recovery and security capabilities of Windows Server 2016 and Hyper-V 2016 like Windows Containers, Shielded Virtual Machines, Credential Guard, Just In Time (JIT) Privileged Access Management, VM load balancing, Storage Replica, plus workgroup and multi-domain clusters.
Windows Hyper-V 2016 incorporates core technologies first developed for and refined on Microsoft Azure, among the world's biggest public clouds. This significantly improves the ability of Microsoft's Windows Server platform to support private cloud as well as hybrid cloud/on-premises environments by enhancing data security, uptime, scale, manageability, reliability and recoverability. Progentís Microsoft-certified consultants can assist you to evaluate the advantages of Hyper-V 2016 for your organization, set up test environments to verify the ability of Hyper-V 2016 to support your critical workloads, plan an efficient network architecture for a cloud-centric or hybrid deployment, create and execute a smooth upgrade strategy, train your IT management and technical support personnel, and provide ongoing consulting and debugging services to ensure that your Hyper-V 2016 solution delivers the highest possible business value.
Progentís Technical Response Center provides national extended hours remote troubleshooting for computer systems based on Windows and Cisco technology. Progent's Microsoft and Cisco-Certified support engineers provide after-hours phone help and remote secure computer access to troubleshoot and resolve network problems rapidly and economically. The breadth of technical experience available from Progent's team of nationwide support professionals allows Progent to escalate even the toughest network issues to appropriate experts as needed. For urgent issues, the Technical Response Center endeavors to respond to your request for support within one hour.
Progent's compensation model is based on contribution, so just like working as an independent consultant, your income is entirely tied to your work effort. Certain Progent support staff stress quality of life and choose to consult at an easy pace, utilizing our self-determined schedule to follow individual pursuits such as mountain biking, motorcycle racing, skiing, fishing, travel, or spending free time with family and friends. Others use the opportunity to make big bucks through hard work and extended days. Progent completely supports both ends of the spectrum plus any point in between.
Microsoft Windows Server Update Services enables IT administrators to deploy and monitor the most recent Microsoft patches and security updates to Microsoft Windows Server 2000, Microsoft Windows Server 2003, and Microsoft Windows XP operating systems. By using Microsoft SUS, network support staff can fully and easily manage the installation of updates that are published via Microsoft Update to servers and workstations in a company. Progent can assist you with technical details of the initial configuration of Microsoft Windows Server Update Services such as designing the Microsoft Software Update Services deployment, setting up user's workstations, defining the Group Policy settings, and ensuring your Microsoft Software Update Services Group Policy Object is associated with an Active Directory container that makes sense for your network environment.
Progent can provide the temporary assistance of a seasoned Chief Information Officer to offer a broad perspective to help you select and support network technology to match your current needs and that can serve as a firm foundation for your growth. Progent's temporary CIO consulting services offer economic leverage to companies trying to maximize the benefits from their network expenditures but who are unable or unwilling to add another high-level position to their head count. Since Progent is vendor-neutral, with a large team of consultants certified to support all major OS platforms and networking technologies plus a wide selection and business applications, Progent is in a unique situation to provide objective recommendations along with expert technical support for creating IT systems that fit the particular needs of your business.
Progent can assist your business to understand the wealth of subscription options offered with Office 365 and integrate your network with Office 365 so you derive top business value. Progent offers expertise with multi-platform networks that incorporate Windows, macOS or OS X, and Linux operating systems. Progent can also help you to create and manage hybrid ecosystems that transparently combine local and cloud-based resources.
Progent's Sun Solaris family consulting services offer small and mid-size companies and software developers support for administering and maintaining Solaris systems that run with Microsoft-powered technology. Progent can give your business contact with Solaris consultants, consulting professionals premier by Microsoft and Cisco, and security experts with CISM and CISA credentials. This broad array of experience provides you with a convenient single consulting firm to help you build and manage a protected and robust mixed-platform connectivity and communications solution that allows Solaris and Microsoft coexistence by combining Microsoft Windows with popular variants of UNIX such as Apple Mac OS X, Solaris, AIX UNIX from IBM, HP-UX, Berkeley UNIX (BSD), SCO UNIX, and SGI/Irix or leading Linux platforms such as RedHat, SUSE, CentOS, Ubuntu Linux, PCLOS, fedora, Gentoo, Mandrake, Debian-GNU, and Slackware Linux.
Progent can assist you to understand the wealth of subscription plans offered with Office 365 and integrate your information network with Office 365 so you realize maximum business value. Progent offers expertise with cross-vendor networks that include Windows, macOS, and Linux software. Progent can also assist you to build and maintain hybrid networks that transparently combine on-premises and cloud resources.
VMware's popular Site Recovery Manager is a component of VMware vCenter that lets you define, automate and test a consistent workflow for restoring services rapidly following a breakdown. SRM provides centrally managed and automated disaster recovery, application mobility, plus non-intrusive site migration, failback and site re-protect. SRM also allows transparent testing for disaster recovery, upgrades and fixes and can produce audit reports to confirm complete service recovery, validate SLAs and demonstrate disaster recovery compliance. Progent can provide the support of a VCDX certified VMware Site Recovery Manager consultant to assist your organization to design, configure, test and maintain a DR system based on VMware SRM.
Progentís Cisco Security/VPN consultants and CCIE and CCNP certified support staff can help your small or medium sized company integrate and maintain Ciscoís security and VPN products such as routers, switches, firewalls, intrusion detection systems and VPN access concentrators. Cisco VPN products include both remote connectivity and site-to-site VPNs with Cisco IOS Software and AIM hardware encryption cards, and hardware appliances, such as a VPN concentrator, router, Cisco PIX Firewall, or task-specific VPN server for dial-up services. Cisco VPN products are simple to administer and offer the flexibility to expand with your changing business requirements. Progentís Cisco-Certified network consultants support Ciscoís comprehensive family of products aimed at eliminating data theft, virus and worm outbreaks, Denial of Service attacks, and other threats to your information system. Progent can show you how to integrate Cisco products to get safe access, intrusion protection, and comprehensive Identity services based on Cisco ACS using RADIUS security and TACACS to establish a centralized client access control foundation for user certification, permissions, and tracking from a graphical Web interface.
Progent's ProSight Email Guard uses the services and infrastructure of top data security companies to provide centralized management and comprehensive protection for all your email traffic. The powerful structure of Email Guard managed service integrates cloud-based filtering with an on-premises gateway device to provide advanced protection against spam, viruses, Denial of Service (DoS) Attacks, DHAs, and other email-based threats. The Cloud Protection Layer acts as a preliminary barricade and keeps the vast majority of threats from making it to your security perimeter. This reduces your vulnerability to external attacks and saves system bandwidth and storage space. ProSight Email Guard's onsite security gateway appliance adds a deeper layer of inspection for incoming email. For outbound email, the onsite gateway provides anti-virus and anti-spam protection, DLP, and encryption. The local security gateway can also help Exchange Server to monitor and safeguard internal email that originates and ends inside your security perimeter.
Microsoft Windows 8.1 is engineered to power devices ranging from smart phones and tablets to engineering workstations. A wealth of new and improved capabilities, such as touch screen interface and signature tile user interface, offer a wide range of benefits for organizations who understand how to put them to work. Progent's Windows consultants can assist bring your organization up to speed with Microsoft Windows 8.1 and make sure you derive maximum business advantage from the operating system's various technical enhancements.
Progent's Microsoft-certified SQL Server developers and database administrators offer online consulting to help organizations of all sizes to build, manage, and maintain applications powered by the Microsoft SQL Server RDBMS and .NET framework. Progent's SQL Server experts offer support for any facet of the application life cycle in solutions that can include small office databases to VLDB applications and enterprise-class data warehousing.
Progentís IT outsourcing packages provide affordable computer consulting for mid-size corporations. Whether it includes designing system architecture, creating an in-house Help Desk or outsourcing a one, deploying a new email system, monitoring your network, or developing a web-based eCommerce solution, outsourcing your IT engineering services can smooth out expenses and eliminate risks, allowing IT support budgets to grow in a more moderate and controlled manner than is feasible by amassing a large, all-purpose internal IT organization. Progentís Outsourcing White Paper and datasheets explain how Progent can help you build a protected and robust system foundation for your critical Windows-based business software such as Windows Server 2008, Exchange Server 2007, and SQL Server.
Progent's Power BI experts can help your business to design, install, maintain, enhance or troubleshoot your Power BI business analytics solution. Progent's database experts can help you to prepare your target data for Power BI visualizations. Progent can assist you build and administer a local, cloud, or hybrid environment for Power BI.
Progent's ISSAP Premier security consultants, or Information Systems Security Architecture Professionals, are consultants who have been awarded ISSAP status as a result of rigorous testing and significant work with information security design. ISSAP security experts have comprehensive knowledge of access management systems and techniques, phone system and network infrastructure security, cryptography, needs evaluation, BCP and DRP, and physical security. Progent's ISSAP-premier security experts can help your company with all phases of architecture security.
Progent's pricing policy is to bill for online support and in-person visits by the minute. Consequently, you are billed just for received support. Progent does not impose a higher rate for off-hours or urgent service, and inside California or in regions where Progent offers in-person service, Progent does not bill for travel time except for emergency support where on-site work is less than four hours. Also, Progent applies no initialization charge and asks no retainer for support services delivered during normal business hours. Many support organizations demand substantial minimum fees or charge for every fifteen minutes or longer. Progent's one-minute granularity eliminates large invoices for fast solutions so you will not be forced to permit less critical problems to fester.
Before Progentís MOM-based solution, network problems were handled reactively, once workers were impacted by them. With the benefit of proactive, automated warnings and trend analyses created by Microsoft Operations Manager, Progent is now able to ward off server issues before they becomes serious enough to impact network availability. Thanks to MOM, Progent can resolve looming problems before customers know that the problems exist. Progent supports MOM 2005 and MOM 2000 to offer small business networks enterprise-class service continuity, security and performance.
Progent's ProSight Email Guard uses the technology of top information security vendors to deliver web-based management and comprehensive security for your inbound and outbound email. The powerful architecture of Progent's Email Guard managed service integrates cloud-based filtering with an on-premises security gateway device to provide complete protection against spam, viruses, Denial of Service Attacks, Directory Harvest Attacks (DHAs), and other email-borne malware. ProSight Email Guard's cloud filter serves as a preliminary barricade and blocks the vast majority of unwanted email from making it to your security perimeter. This decreases your exposure to inbound threats and conserves network bandwidth and storage. ProSight Email Guard's onsite gateway appliance adds a further layer of inspection for inbound email. For outbound email, the onsite security gateway offers AV and anti-spam filtering, protection against data leaks, and email encryption. The onsite gateway can also assist Microsoft Exchange Server to track and protect internal email traffic that originates and ends within your corporate firewall.
Progent can help your business to configure Cisco wireless LAN controllers to manage and monitor wireless networks of any size. Progent can help you to maintain and troubleshoot your existing Cisco Wi-Fi environment or implement a smooth migration to Cisco's latest wireless controller technology.
Progent can provide comprehensive support for each phase of your Exchange 2010 upgrade with services that include end-to-end project management services, site prep, project design and documentation, cost estimates of new software licenses and hardware required, recommended vendor sourcing, system verification at customer site or at Progent's testing facility, setting up transitional coexistence of Microsoft Exchange Server 2010 and Exchange Server 2003 or 2007, deployment of the solution, deactivating the previous servers, and webinar training for customer's IT staff and users.
Progent's Microsoft certified consultants can help you design and implement an efficient in-place Exchange Server 2007 migration plan that avoids network downtime, simplifies long-term service demands, and makes your Exchange 2007 Server easy to manage. For complex multi-server or multi-site migrations, Progent has the knowledge and experience to finish your move rapidly and affordably. Progent's Exchange Server 2007 help, troubleshooting, and consulting services include expertise with the integration of outside vendor enhancements of Microsoft Exchange Server 2007 and the creation of unified messaging implementations based on Microsoft Exchange Server 2007.
Microsoft supports seamless hybrid ecosystems that combine Office 365 and on-premises Exchange systems. This allows you to have some Exchange mailboxes located at your on-premises datacenter or private cloud and other mailboxes resident on Office 365. Progent's certified Exchange consultants can help your organization with any phase of planning, integrating and troubleshooting your hybrid Exchange network. Progent's Exchange specialists can provide occasional expertise to help you through stubborn technical issues and also offer comprehensive project management outsourcing to make sure your hybrid Office 365 solution is completed on schedule and within budget.
Progent can assist your it team to plan and manage cost-effective environments that can include Windows and Linux operating systems and applications in both cloud-only solutions or in hybrid topologies that seamlessly combine local IT assets along with public clouds. To help you to incorporate public clouds with networks, Progent can provide a range of public cloud migration support services such as Azure hybrid cloud design and deployment consulting, Amazon Web Services cloud migration, and Amazon Web Marketing Service (WMS) development and debugging. Progent has 20 years of experience delivering advanced consulting support online, and Progent can make sure you successfully carry out your cloud integration projects on schedule and affordably.
Progent's Microsoft-authorized consultants can show you how to evaluate the business justification for implementing Microsoft SharePoint Server 2007, consult with you on the most appropriate version of SharePoint Server for your application, provide setup and deployment expertise, help you to install MS SQL Server as a back-end DBM, optimize your network infrastructure, integrate your off-the-shelf and custom application software to work with SharePoint Portal Server 2007, develop a company-wide security plan that includes portal technology, and deliver maintenance and Help Desk support.
If your company is producing UNIX or Linux software on a network that includes Microsoft Windows-based servers, desktops, and office productivity products, Progent offers comprehensive network support outsourcing that frees you to concentrate on your field of high-value know-how while avoiding the continual distraction of maintaining your business network. Through the use of smart network monitoring and by delivering remote and on-site support as your business needs it, Progent represents an affordable solution for supporting an information network that features high reliability, security, and performance. Progent's developer support offerings include comprehensive information technology outsourcing, virtual infrastructure, remote and in-person service and repair, proactive network monitoring, and Contact Center outsourcing.
Progent provides nationwide remote phone support and consulting services for businesses who run UNIX or Linux environments or whose IT systems feature a combination of UNIX/Linux and Microsoft Windows products. Online IT help offers maximum return for your information technology budget by preserving user efficiency and shortening the time charged for computer repair services. Advanced online access tools and skilled technicians and engineers allow Progent to solve the majority of IT issues without wasting time and money by traveling to your location. In the vast majority of cases your IT issues can be remediated over the phone or through a mix of telephone help and remote access. Progent can put you in touch with Cisco CCIE infrastructure experts and CISSP premier security specialists to help you with the toughest system problems.
Progent's Office and Office 365 consultants can assist companies of any size to incorporate Microsoft Office desktop and Office 365 applications including Office Excel, Word, PowerPoint, Microsoft Outlook, Microsoft Access, Project and OneNote into a cohesive productivity solution that offers fast ROI and enables improved business outcomes. Progent can assist your company to interface Office or Office 365 apps with each other and with other core Microsoft platforms such as SharePoint Server, Exchange Server and Microsoft SQL Server running on-premises or hosted in the cloud. Progent can also assist you to fix compatibility problems between different versions of Microsoft Office desktop and can provide live online training to individual users or groups.
Progent's ProSight Active Security Monitoring is an endpoint protection solution that incorporates next generation behavior-based analysis tools to guard endpoint devices as well as servers and VMs against new malware assaults like ransomware and file-less exploits, which routinely escape traditional signature-based anti-virus tools. ProSight Active Security Monitoring protects local and cloud resources and provides a single platform to automate the entire malware attack lifecycle including protection, identification, mitigation, remediation, and post-attack forensics. Top features include single-click rollback using Windows Volume Shadow Copy Service and automatic system-wide immunization against new threats.
Progent's Microsoft-certified consulting experts have over 10 years of background planning, deploying, enhancing and repairing SCOM environments and can provide organizations of all sizes expert online or on-premises consulting services for SCOM 2012. Progent can assist you to plan a topology for Microsoft SCOM 2012 servers that delivers the performance and availability needed to watch over your IT resources efficiently, whether your datacenters are onsite, in the cloud, or a hybrid environment. Progent's SCOM consultants can also assist you to import and customize System Center 2012 Operations Manager management packs based on best practices for monitoring network fabric as well as both Microsoft and 3rd-party apps and services. Also, Progent can provide fast online or onsite troubleshooting to help you to remediate serious issues uncovered by System Center 2012 Operations Manager.
Progent's Microsoft-certified SQL Server 2017 consultants can help your business to assess the business advantages of upgrading to SQL Server 2017 and can help you to design and implement a cost-effective migration of your current SQL Server environment to any network architecture including on-premises, cloud-based, or hybrid. Progent's consultants offer online or onsite support ranging from as-needed design assessment or debugging to end-to-end project management and co-management to make sure your SQL Server 2017 initiative is carried out on schedule and within budget.
Cisco offers a full product line of routers including appliances designed to provide the protection, bandwidth, and availability required by organizations ranging from small businesses to worldwide enterprises. Cisco routers include support for redundancy, automatic failthrough, and redundant power for improved fault tolerance and system availability. Progent can help you choose and integrate Cisco routers to establish a solid infrastructure for your IT system and to make it easy to grow as you support new users, open new offices, deploy new services, extend your network to clients and partners, and support a more mobile workforce. Progent can provide expertise in a variety of routers based on Cisco's IOS operating system, such as Cisco's 800 series of small office VPN routers, Cisco 1800 and 3800 ISR routers, Cisco 1900 and 3900 G2 ISR routers, Cisco ASR 1000 and 9000 routers for wide area network edge environments, Cisco CRS Carrier Routing System for core Networks, as well as legacy 1700 and 2600 Series Routers.