Progent's CISSP-premier cybersecurity experts can assist organizations of any size with any aspect of information system security. Progent can help create cost-effective cybersecurity solutions that protect a small office against modern malware attacks or Progent can plan, configure, and manage an end-to-end security environment for hybrid enterprise networks that support local, remote, and mobile users accessing IT resources distributed over a mix of physical datacenters and various clouds.
Progent provides expertise for security testing software such as Microsoft Baseline Security Analyzer for running a set of programmed network auditing scans to uncover possible security gaps. Progent has extensive knowledge of network auditing tools and can help you to understand testing reports and react appropriately. Progent can help you design security into your business processes, configure auditing applications, plan and implement a secure system architecture, and recommend procedures to maximize the safety of your network. Progent's security professionals are available to help you set up a firewall, implement safe remote access to email and business applications, and install VPN. Progent's accredited security experts can also test the protection of web-based software and can provide comprehensive information security evaluations of company-wide security to validate your organization's compliance with important international security standards such as HIPAA, NIST, and ISO 17799.
Progent's Cisco CCIE-certified network infrastructure consultants offer high-level support services for Cisco Unified Communications Manager (previously CallManager). Progent can help your organization to integrate VoIP phones, create dial plans, set up SIP trunking and PSTN support, deploy ISR G2 routers with CUBE support, and design UCS server failover solutions.
Progent's seasoned team of network consultants and application experts have years of background delivering remote and onsite assistance for businesses of all sizes who want to incorporate Android phones and tablets into their information networks so that mobile clients can communicate and collaborate from virtually anywhere. Progent has the range of know-how to resolve network issues that involve multiple manufacturers and that represent a mix of legacy and up-to-date technology. Progent offers affordable remote expertise to help you with any stage of planning, configuring, managing and maintaining your Bring-Your-Own-Device (BYOD) environment. Progent can deliver as-needed support to assist you to resolve especially stubborn technical problems, or Progent can provide comprehensive project management support to ensure that you finish major IT projects on schedule and on budget. Progent can help with local, cloud-based, or hybrid networks and offers support for all major operating systems, applications, management utilities and network infrastructure. Progent also can provide specialized group or one-on-one classes to show you how to manage and use Android phones securely and productively.
Progent's Microsoft-certified experts can help you evaluate the economic case for deploying SharePoint Server 2007, advise you on the appropriate edition of SharePoint for your application, provide setup and deployment expertise, help you to install Microsoft SQL Server as a back-end DBM, optimize your network integrity, integrate your off-the-shelf and custom application software to work with Microsoft SharePoint Server 2007, develop a comprehensive security strategy that includes portal solutions, and provide troubleshooting and Help Desk services.
ProSight LAN Watch is Progent’s server and desktop monitoring managed service that incorporates advanced remote monitoring and management technology to help keep your network operating at peak levels by tracking the health of critical devices that power your information system. When ProSight LAN Watch detects an issue, an alert is transmitted automatically to your designated IT staff and your assigned Progent engineering consultant so that any looming problems can be addressed before they can disrupt productivity.
Progent’s Wireless Consulting Services provide a convenient, economical way for companies of all sizes to integrate, manage, monitor and repair cutting edge wireless network solutions. For 802.11n and the latest 802.11ac wireless environments, Progent can help you plan and deploy hardware such as Cisco's Aironet and Meraki wireless access points and wireless controllers. For wireless email and web-based business applications, Progent can help with Apple IOS iPhones, Apple iPads, Google Android smartphones, and Windows phones and tablets.
Progent provides national remote help and consulting services for companies who operate UNIX, Linux, or Solaris environments or whose information systems include a mix of UNIX and Microsoft Windows technology. Online IT help provides maximum return for your information technology dollar by preserving client efficiency and limiting the hours charged for computer analysis and repair. Sophisticated remote access tools and experienced technicians and consultants allow Progent to solve most IT issues without squandering time and expense by going to your location. In most of cases your IT issues can be remediated by telephone or through a combination of phone support and online network analysis. Progent can make available Cisco CCIE infrastructure engineers and CISM and CISSP certified security professionals to help with the toughest network issues.
Progent offers expert support for each step of your Microsoft Exchange 2010 upgrade with services that include outsourced or co-sourced project management, site readiness preparation, project design and documentation, specification of new software and equipment needed, suggested sourcing, system verification at client site or at Progent's testing lab, setting up temporary coexistence between Microsoft Exchange 2010 and Exchange 2003 or 2007, implementation of the production system, decommissioning the old servers, and webinar training for customer's IT group and end users.
Progent provides nationwide urgent phone support and troubleshooting services for businesses who run environments based on variants of Linux or whose IT systems include a combination of Linux platforms/Linux and Microsoft Windows technology. Remote IT help provides optimum return for your information technology dollar by protecting user efficiency and limiting the time billed for network analysis and repair. Advanced online access technology and experienced technicians and engineers combine to enable Progent to solve most network problems without squandering time and expense by traveling to your site. In most of cases your IT issues can be remediated over the phone or via a combination of phone help and remote access. Progent can offer the services of Cisco CCIE network engineers and CISA certified security specialists to assist with the most difficult network issues.
Progent's ProSight Email Guard uses the technology of top data security companies to deliver centralized management and world-class protection for all your email traffic. The powerful architecture of ProSight Email Guard managed service combines cloud-based filtering with an on-premises security gateway appliance to offer complete protection against spam, viruses, Dos Attacks, Directory Harvest Attacks (DHAs), and other email-based malware. Email Guard's cloud filter acts as a first line of defense and keeps most unwanted email from making it to your network firewall. This decreases your exposure to inbound threats and conserves system bandwidth and storage space. Email Guard's onsite security gateway device provides a further level of inspection for incoming email. For outgoing email, the on-premises security gateway offers anti-virus and anti-spam protection, DLP, and encryption. The local gateway can also assist Microsoft Exchange Server to track and protect internal email traffic that stays inside your corporate firewall.
Progent’s IT outsourcing services for small businesses feature planning 2003 Server, .NET Server, and BackOffice environments, managing upgrades to Windows XP, Windows 2003 Server, Active Directory, and Microsoft Exchange Server 2003, Help Desk Call Center, online and in-person repair, fixing chronic integration problems, and creating a company-wide security strategy. Progent can show you how to maximize system availability and throughput with non-stop technologies, resilient network architecture, and proactive server monitoring. Progent also offers special project assistance for major upgrades and can help with needs assessment, resource inventory, BOM production, sourcing selection, purchasing coordination, and professional documentation. Progent’s computer outsourcing help also features training for office productivity software such as Microsoft Office.
Microsoft Small Business Server (SBS) is a low-cost suite of server products that provides the foundation for a feature-rich but manageable IT network. The inter-connectivity requirements of the Microsoft .NET components included with Small Business Server calls for an IT consultant with real-world background and broad experience in designing and building effective end-to-end business technology solutions. Progent's Microsoft-certified consultants have broad backgrounds with the technologies built into Microsoft SBS 2011 and Microsoft SBS 2008. This experience ensures you success in installing, managing, and troubleshooting IT environments based on the Microsoft SBS suite of servers and applications.
Microsoft System Center 2016 Virtual Machine Manager is part of Microsoft's System Center 2016 suite of IT infrastructure monitoring and management products and is intended to offer a unified solution for deploying and managing virtualized fabric and services across hybrid environments that can include private clouds and Azure publics cloud services. Progent's Virtual Machine Manager 2016 consultants can assist organizations of any size with all facets of building, implementing, and managing a SCVMM 2016 solution. Progent can assess your virtualization topology, show you how to upgrade smoothly from older versions of Virtual Machine Manager, develop workflows for building and installing virtual machines and VM hosts, design fault-tolerant compute and storage clusters, integrate your datacenter resources with public clouds, set up virtual switches and load balancers, write and refine PowerShell scripts, and help you evaluate the strategic business benefits of the latest capabilities such as Storage Spaces Direct and Host Guardian Service. Progent's certified virtualization experts can provide world-class Hyper-V consulting and VMware ESXi support.
Progent’s Microsoft-certified consultants can assist your organization to enhance your application servers or workstations from 32 bits to 64 bits. Progent can assist you to calculate the costs and benefits of upgrading to 64-bit processing, design an affordable upgrade process that reduces operational interruptions, and deliver economical, expert remote support to assist your organization to configure 64-bit software and application programs on your current hardware.
Progent's Cisco certified wireless networking consultants can provide economical remote and onsite support for end-of-life and modern Wave 2 Aironet Wi-Fi access points (APs) and Progent can help you to design and manage Wi-Fi environments that incorporate indoor and outside/ruggedized Aironet APs.
Progent’s Microsoft experts provide small and mid-size businesses world-class consulting support for SMS Server and Configuration Manager 2007, Microsoft's standard tools for change and configuration management. System Center Configuration Manager is Microsoft's new name for the change management solution formerly known as Systems Management Server. Configuration Manager 2007 offers a range of enhancements to Systems Management Server 2003 including comprehensive automation, built-in Vista Windows Server 2008 awareness, quarantine support, and device driver management. Progent’s certified engineers can help you use SMS Server or Configuration Manager effectively for streamlined OS and application installation, security patch administration, software metering, and software license reconciliation. Progent's consultants can also help you to migrate efficiently from Microsoft Systems Management Server 2003 to Configuration Manager 2007.
Microsoft Windows Server 2008 is a major advance in making IT networks more protected and fault tolerant, simpler to virtualize and administer, higher performing, and able to provide a better environment for web hosting and development. Progent can help your business get the most from the enhancements built into Microsoft Windows Server 2008 by delivering consulting, tech support, training, staffing, network monitoring, and security engineering expertise.
Microsoft SQL Server 2016 introduces major improvements in performance, scale, security and compliance, availability, mobile computing support, and integrated BI. New features include PolyBase for processing relational and non-relational files in one appliance for data warehousing, Hadoop support, Dynamic Data Masking, Mobile Report Publisher, and centralized control over local and cloud-based operations and services. Progent's Microsoft-certified consultants can deliver remote and onsite expertise to assist businesses of all sizes to implement, administer or debug any version of SQL Server 2016. Progent can also help you to integrate SQL Server 2016 with other key Microsoft platforms such as Windows Server, Exchange Server 2016, SharePoint, Dynamics CRM, Skype for Business, and System Center Operations Manager.
Progent uses an enterprise-class support reporting system that records and organizes complete documentation for all billed support activities. Unlike some freelance consultants or small support firms who provide minimal documentation or details of tasks performed, each service delivered by Progent is accompanied by comprehensive documentation. Every Progent staff member has use of the support reports transmitted by each staff member to each client. The practice of documenting and organizing support activity allows more effective service and avoids a variety of common misfortunes such as when a service client is effectively held hostage to a consultant who won’t release vital service information.
Progent's Juniper Networks-certified network consultants can assist your company to plan and deploy Juniper Firewall and VPN technology, enhance and support your infrastructure, and migrate efficiently from outdated products to the latest versions. Progent's Junos OS engineers can also provide expertise with Juniper's flagship network operating system to enable your business to simplify the administration and strengthen the security of your Juniper VPN devices and firewalls. Progent also has extensive background supporting Juniper's NetScreen OS and ScreenOS software platforms and can help organizations maintain environments that include a mix of Juniper's OS platforms.
Progent's Microsoft-certified Windows Server 2003 consultants offer network help and expert consulting for the entire family of Microsoft .NET Enterprise Servers, Windows Server 2003, and Microsoft Windows Server 2000. Progent's Windows 2003 migration, integration, administration, and maintenance services include network planning, installation, project management, in-person and remote network support and repair, Help Desk outsourcing, CISM-certified security consulting, turn-key outsourcing, and expert co-sourcing.
Progent’s Cisco Security/VPN consultants and CCIE and CCNP certified support staff can help your small or medium sized company integrate and maintain Cisco’s security and VPN technology including routers, switches, firewalls, intrusion detection systems and VPN access concentrators. Cisco Virtual Private Network products include both off-site access and site-to-site VPNs with Cisco IOS Software and Advanced Integrated Module hardware encryption cards, and hardware appliances, such as a VPN concentrator, router, Cisco PIX Firewall, or dedicated VPN server for dial-up services. Cisco VPN solutions are simple to administer and offer the versatility to evolve with your growing business requirements. Progent’s Cisco-Premier network consultants are familiar with Cisco’s complete line of products aimed at eliminating data pilfering, virus and worm outbreaks, DDoS attacks, and other threats to your information system. Progent can help you deploy Cisco technology to achieve safe connectivity, intrusion protection, and comprehensive Identity services based on Cisco ACS using RADIUS security and TACACS to establish a central client access control foundation for user authentication, permissions, and accounting from an easy-to-use Web interface.
ProSight LAN Watch is Progent’s server and desktop monitoring service that uses advanced remote monitoring and management (RMM) techniques to keep your IT system operating efficiently by checking the health of vital assets that drive your information system. When ProSight LAN Watch uncovers a problem, an alarm is transmitted automatically to your specified IT personnel and your assigned Progent consultant so any potential issues can be resolved before they have a chance to disrupt your business.
Progent's ProSight Virtual Hosting and Management service offers comprehensive hosting of a small company's production servers in an environment that gives the highest level of dependability and expandability and is also easy to move to another host. ProSight Virtual Hosting and management services are based upon proven virtualization techniques that enable small and midsize companies with mixed- platform environments to save dramatically on the costs of capital equipment, infrastructure maintenance, and IT management while achieving enterprise-class reliability and an unprecedented degree of vendor independence.
Progent's Microsoft-certified consultants can help you plan, document, implement, manage, and repair a network-wide move to 64-bit server and client operating systems and business applications. Progent can help you pilot your 64-bit environment to verify that it handles all of the important 32-bit applications that you intend to retain plus the new 64-bit editions of software you plan to install.
Progent's ProSight Virtual Hosting service offers complete hosting of a small organization's production servers in a solution that delivers the highest level of dependability and scalability and is in addition simple to transfer to another host. ProSight Virtual Hosting options are built upon mature virtualization platforms that enable small companies with mixed- platform IT systems to economize dramatically on the expense of capital investments, system maintenance, and network management while achieving world-class fault tolerance and an unmatched level of vendor independence.
Progent's Juniper-certified network engineers can help you utilize Junos OS and the Junos platform of network management applications to configure, administer, and monitor Junos-powered devices; migrate to the Junos OS operating system from other Juniper software platforms such as ScreenOS; and upgrade your Juniper routers, switches, and gateways to the latest version of Junos OS.
Microsoft Forefront TMG 2010 builds on the proven security capabilities of ISA Server 2006 and offers a centrally managed Internet gateway that delivers a single-server solution for an array of security functions including an application and network layer firewall, URL filtering, malware inspection, intrusion protection, reputation services, VPN management, plus HTTP/HTTPS inspection. Forefront TMG 2010 includes comprehensive web security logging and reporting features, permits custom reports powered by Microsoft SQL Server, works with Active Directory to streamline policy enforcement, and can be operated as a virtual server to cut expenses and improve recoverability. Progent's Microsoft consultants can help you to design and carry out pilot and production deployments; integrate Forefront Threat Management Gateway with Windows 2008 R2, AD, SQL Server, Microsoft Exchange Server, and SharePoint 2010; install Forefront Threat Management Gateway 2010 to operate on a virtual machine with Windows Hyper-V; and provide ongoing consulting and repair services. Progent's consultants can also assist you to upgrade smoothly to Microsoft Forefront Threat Management Gateway from ISA Server 2006 or ISA Server 2004.
Progent’s staff of Microsoft and Cisco Certified experts average longer than a decade of hands-on professional background, at the front lines of IT support, performing a wide variety of IT tasks for an extensive array of customers. Each Progent support professional shares a refined set of personal best practices which are combined into company-wide best practices standards that Progent instills in its consulting staff. This ensures that you get not only world-class IT capability, but also a support engineer with proven approaches for applying technical knowledge to resolve actual network problems quickly.
Progent’s Cisco-Premier technology experts provide experienced PIX Firewall consulting services covering architecture, integration and support of Cisco firewall and Cisco security technology. The Cisco PIX 500 Security Appliance Series of Cisco firewalls offers strong user and software policy enforcement, mutlivector attack security, and secure access services. Ranging from small, plug-and-play desktop devices for small businesses and home offices to scalable gigabit appliances, Cisco PIX firewalls offer a sensible level of security, performance and availability for information networks of all sizes. PIX firewalls are build around a hardened, specially designed operating system, PIX OS, minimizing potential OS-specific security holes. The Cisco PIX Firewall has been awarded ICSA Firewall and IPsec certification as well as Common Criteria EAL4 evaluation status. PIX firewalls provide an array of integrated security and networking services, including advanced application-aware firewall services, Voice over IP and multimedia security, site-to-site and remote-access IPsec VPN networking, intelligent networking services, and extensive administrative tools. Progent’s Cisco consultants can show you how to select and integrate any Cisco PIX 500 Series firewalls such as the Cisco PIX 501 Firewall, the Cisco PIX 506 Firewall, the Cisco PIX 506E, PIX 515 Firewalls, the PIX 515E Firewall, the Cisco PIX 520 Firewall, Cisco PIX 525 Firewalls and the Cisco PIX 535.
Progent's ProSight Virtual Hosting service offers advanced virtualization technology, a world-class data center, and the technical expertise of Progent's Microsoft-certified engineering team to provide small and midsize businesses with a complete information technology outsourcing solution that enhances network availability and protection, eliminates management distraction, and lowers expenses. With Private Cloud Hosting, a small or midsize business can have all of its operating system platforms and critical application servers hosted in a safe and fault tolerant facility on a fast, non-stop virtual server configured and supported by Progent's network support professionals.
Windows Server 2008 represents an important advance in making IT networks more secure and available, easier to virtualize and administer, faster, and able to provide an improved platform for web publishing. Progent can assist your business benefit fully from the enhancements built into Microsoft Windows Server 2008 by delivering certified consulting, support, training, temporary staffing, monitoring, and security services.
Progent's Microsoft-certified consulting experts have over 10 years of background designing, implementing, enhancing and troubleshooting SCOM environments and offer companies of all sizes expert remote or on-premises consulting services for System Center 2012 Operations Manager. Progent can help your company to design a topology for System Center 2012 Operations Manager servers that provides the responsiveness and resilience needed to monitor your IT resources efficiently, whether your infrastructure are onsite, cloud-based, or a hybrid environment. Progent's SCOM consultants can also help you to install and customize System Center 2012 Operations Manager management packs according to best practices for tracking network fabric as well as both Microsoft and 3rd-party apps and services. In addition, Progent can provide fast online or onsite technical support to assist you to fix critical issues detected by SCOM 2012.
Progent’s Cisco-Certified technology consultants offer professional PIX Firewall support services encompassing design, integration and maintenance of Cisco firewall and Cisco security products. The Cisco PIX 500 Security Appliance Series of Cisco firewalls delivers strong user and software policy enforcement, mutlivector attack security, and secure connectivity services. Ranging from small, easy-to-install desktop appliances for small offices and home offices to scalable gigabit appliances, Cisco PIX firewalls offer a sensible level of protection, performance and reliability for information networks of all sizes. PIX firewalls are based on a hardened, purpose-built operating system, PIX OS, avoiding possible OS-specific security vulnerabilities. The Cisco PIX Firewall has been awarded ICSA Firewall and IPsec certification plus Common Criteria EAL4 evaluation status. PIX firewalls deliver an array of integrated protection and networking services, including powerful application-aware firewall services, VoIP and multimedia security, multi-site and remote-access IPsec VPN connectivity, intelligent access services, and extensive administrative tools. Progent’s network consultants can show you how to select and integrate any Cisco PIX 500 Series firewalls including the Cisco PIX 501 Firewall, the Cisco PIX 506 Firewall, the Cisco PIX 506E, PIX 515 Firewalls, the PIX 515E Firewall, the Cisco PIX 520 Firewall, Cisco PIX 525 Firewalls and the Cisco PIX 535.
Progent's ProSight Email Guard solution uses the technology of top information security companies to deliver web-based management and world-class security for all your email traffic. The hybrid architecture of Email Guard combines a Cloud Protection Layer with an on-premises gateway appliance to provide complete protection against spam, viruses, Dos Attacks, DHAs, and other email-based threats. Email Guard's cloud filter acts as a preliminary barricade and keeps the vast majority of threats from making it to your security perimeter. This decreases your vulnerability to external threats and conserves network bandwidth and storage space. Email Guard's on-premises security gateway appliance adds a further layer of inspection for inbound email. For outgoing email, the on-premises gateway provides anti-virus and anti-spam protection, protection against data leaks, and email encryption. The on-premises gateway can also help Microsoft Exchange Server to track and safeguard internal email traffic that originates and ends within your security perimeter.
Progent's Juniper-certified network engineers can help you utilize Junos OS and the Junos platform of network management applications to configure, administer, and monitor Junos-powered devices; migrate to the Junos OS operating system from other Juniper software platforms such as ScreenOS; and upgrade your Juniper routers, switches, and gateways to the latest version of Junos OS.
Progent's Palo Alto Networks firewall experts can help you choose, configure, and manage Palo Alto Networks firewalls to provide a next-generation security environment that extends across your on-premises and cloud-based assets and guards any user anywhere with any endpoint device.
SQL Server 2005 offers indispensable, standardized tools to computer experts and network users, reducing the complexity of creating, deploying, managing, and using company information and database programs on platforms ranging from handheld devices to corporate data networks. The complexity and interconnectivity demands of Microsoft SQL Server 2005 call for a network consulting firm with hands-on experience and broad knowledge in designing and deploying data-driven, end-to-end business IT solutions. The experience of Progent's Microsoft-certified technical team, with an average of more than 10 years of professional work supporting Microsoft integration, assures you success in planning, configuring and supporting Microsoft SQL Server 2005 applications that are seamlessly integrated with the Microsoft .NET platform.
Progent's Microsoft-certified Windows 2003 Server consultants offer network support and expert consulting for the entire family of Microsoft .NET Servers, Windows Server 2003, and Microsoft Windows 2000 Server. Progent's Microsoft Windows Server 2003 upgrade, configuration, administration, and support offerings include system planning, installation, project management, on-premises and off-site technical support and troubleshooting, Help Desk services, expert security consulting, turn-key outsourcing, and expert co-sourcing.
Progent can help small and mid-size companies to implement centralized endpoint management and monitoring systems for administering endpoint devices used by work-from-home employees.
Progent's Juniper-certified network engineers can assist your organization to design and carry out the installation of Juniper J Series firewall/VPN routers, configure security policies and fault-tolerant redundancy, and provide ongoing technical consulting and troubleshooting services.
Progent's Reseller Program for IT Service Firms lets you take advantage of Progent's information technology experts under your own service brand as a transparent extension of your network services staff.
Progent's Private Cloud Hosting and Management service offers comprehensive hosting of a small organization's production servers in a solution that delivers the maximum level of dependability and scalability and is in addition simple to move to any data center. Progent's Private Cloud Hosting services are based on proven virtualization techniques that enable small and midsize companies with mixed- platform IT systems to economize significantly on the costs of capital equipment, infrastructure support, and IT management while benefiting from world-class reliability and an unprecedented level of vendor flexibility.
Progent's team of application experts can provide advanced support, software development, integration assistance, and webinar classes for popular applications that address key areas including ERP, general accounting, management analytics, web commerce application design, and the MS Office suite of business productivity software. As a Microsoft Partner with years of background delivering advanced consulting and troubleshooting support remotely, Progent can help small businesses throughout the United States to avoid the lost productivity and expense associated with travel and on-premises activity without sacrificing the high quality of technical services.