Progent has more than 10 years of background configuring, maintaining and troubleshooting the core platforms that make up Microsoft System Center and can help your organization to design, install, support, and repair your System Center solution to maximize the uptime and performance of your critical IT resources across a mix of Windows and Linux/Unix operating systems and on-premises and Cloud-connected fabric. Progent can help your organization to upgrade to the current version of Microsoft System Center from an older release or from a third-party IT management solution to provide the benefits of enterprise-class deployment, automation, security, plus datacenter and critical application availability and performance monitoring.
System Center Configuration Manager automates application and device deployment across multiple sites, simplifies compliance settings management, keeps track of network assets, guards against company data leakage, performs network health reporting, enables secure end-user self service, and delivers a single point of control for managing multi-OS ecosystems running on-prem, cloud, or hybrid deployment topologies. Progent's Microsoft-certified SCCM consulting team and Azure cloud experts can assist your organization with any aspect of designing, implementing, using and troubleshooting a SCCM deployment for local, cloud, or hybrid networks.
Progent’s Co-managed Call Center service makes it possible for your business to share the load for Help Desk services transparently between your in-house IT team and Progent's roster of certified desktop support engineers and subject matter experts (SMEs). Progent’s Co-managed Help Desk service is a collaborative support solution built around the leading shared PSA tool for handling end-user service requests, ticketing, ownership, status tracking, and metrics.
Progent can provide affordable remote and onsite consulting to assist organizations to move all or part of their critical IT infrastructure to Google Cloud Platform (GCP). This can save management hassle and equipment expense and enable access to Google's state-of-the-art AI and machine learning technology. Progent can help you with every phase of Google Cloud Platform integration including requirements analysis, readiness assessment, architectural design and review, testing, configuration, administration, performance optimization, software license management, disaster recovery solutions, and security and compliance.
Progent's UNIX family support services provide small businesses and developers support for administering and maintaining UNIX, Linux or Solaris systems that operate with Microsoft-powered technology. Progent offers your organization access to UNIX consultants, consulting professionals certified by Microsoft and Cisco, and security experts with CISM certification. This wide array of expertise provides you with an easy one-stop source to help you build and manage a protected and robust cross-platform connectivity and communications solution that supports UNIX and Microsoft interoperability by integrating Windows with popular versions of UNIX including Apple Mac OS X, Sun Solaris, IBM AIX, Hewlett Packard HP-UX, BSD, SCO, and SGI/Irix or leading Linux platforms including RedHat Linux, SUSE, CentOS, Ubuntu Linux, PCLinuxOS, fedora, Gentoo Linux, Mandriva Linux, Debian-GNU, and Slackware.
Microsoft supports transparent hybrid environments that integrate Office 365 Exchange Online and on-premises Exchange deployments. This permits you to have specific mailboxes located at your on-premises datacenter or private cloud and other mailboxes hosted by Office 365. Progent's Microsoft-certified Exchange consultants can assist you with any facet of designing, implementing and troubleshooting your hybrid Office 365 Exchange Online solution. Progent's Exchange specialists can provide occasional support to help you resolve stubborn technical issues and also offer comprehensive project management outsourcing or co-sourcing to make sure your hybrid Office 365 initiative is successfully completed on schedule and within budget.
Progent offers consulting expertise for WatchGuard Firewall/VPN security appliances such as the WatchGuard Firebox and XTM lines of Firewalls and the Firebox SSL VPN Gateway. Progent's WatchGuard professionals can help you choose, deploy, and manage a WatchGuard Firewall appliance that fits your security needs and budget. Progent can help you to maintain legacy WatchGuard firewall appliances or upgrade efficiently to modern WatchGuard firewalls.
Progent's Citrix experts can help you to design, implement, manage, and support a virtual Windows application delivery and management system built on Citrix XenApp. Progent's Cisco CCIE network engineers can show you how to optimize your network infrastructure for delivering server-side and client-side applications, and Progent's remote datacenter support consultants can assist your organization to administer and support an off-site datacenter that features high availability, advanced protection, and rapid disaster recovery.
Progent’s IT outsourcing support offerings for small businesses include planning Windows XP, .NET Server, and BackOffice systems, managing migrations Microsoft Windows XP, Windows Server 2003, Active Directory, and Microsoft Exchange Server 2003, Help Desk Call Center, online and in-person repair, fixing chronic IT problems, and producing a company-wide security strategy. Progent can show you how to maximize system reliability and performance via fault-tolerant technologies, resilient network topology, and proactive network monitoring. Progent also provides special project assistance for major migrations and can assist with requirements assessment, resource inventory, bill of materials production, vendor qualification, procurement logistics, and complete documentation. Progent’s IT outsourcing service also features education for office productivity programs such as Microsoft Office.
Progent's Microsoft-certified consultants can help businesses of any size to follow best practices to configure SCVMM 2012 hosts and host groups, networking, storage systems, and libraries; plan, integrate, and manage private clouds, VMs, and services in SCVMM 2012; and integrate SCVMM with SCOM 2012 for comprehensive reporting. Progent can assist your company to move from a legacy version of SCVMM or from a third-party management platform, and Progent can show you how you to enhance and troubleshoot your existing SCVMM 2012 ecosystem so you realize the highest possible business value.
Progent's CCIE-certified network infrastructure consultants offer advanced support for Cisco Unified Communications Manager (CUCM) (formerly CallManager). Progent can help you to integrate VoIP phones, create dial plans, set up SIP trunking and PSTN support, deploy ISR G2 routers with CUBE support, and design UCS server high availability systems.
Progent's Microsoft-certified consulting experts have over a decade of background designing, implementing, enhancing and fixing Microsoft SCOM environments and offer organizations of any size expert remote or on-premises consulting services for SCOM 2012. Progent can help your company to design an architecture for Microsoft SCOM 2012 servers that provides the responsiveness and availability needed to monitor your IT resources effectively, whether your datacenters are onsite, cloud-based, or a hybrid environment. Progent's SCOM consultants can also help you to import and customize SCOM 2012 management packs based on leading practices for monitoring network infrastructure as well as Microsoft and third-party applications and services. In addition, Progent can deliver fast online or onsite troubleshooting to assist you to remediate serious problems uncovered by Microsoft SCOM 2012.
For desktop and application virtualization, Progent offers the support of a Citrix-certified XenDesktop expert who can assist you to design a XenDesktop environment that improves the business impact of your information network; configure XenDesktop software with your physical and virtual servers, end-user computers, and peripherals; upgrade your older virtual desktop software to the latest releases of XenDesktop; and provide advanced remote troubleshooting. Progent can also instruct your network managers to adhere to industry leading practices to maintain XenDesktop efficiently.
Microsoft Windows Server Essentials is an affordable, entry-level operating system that allows small organizations to transition from the traditional stand-alone on-premises datacenter to the new hybrid networking paradigm that includes local and cloud-based resources. Progent's consultants can provide cost-effective online consulting and technical support for Windows Server Essentials. Progent can assist you to evaluate the possible productivity and cost benefits of moving to Windows Server Essentials and adopting a hybrid on-premises/cloud-based design for your network environment. Progent offers comprehensive project management support so you can plan and carry out a smooth migration to Microsoft Windows Server Essentials, Microsoft Office 365, and other Azure Cloud platforms and services. Progent can also provide ongoing consulting help, technical support, and training.
Progent's application experts offer advanced consulting, custom development, integration help, and online training for popular business applications that address vital areas including ERP, general accounting, business reporting, web application development, and the MS Office suite of business productivity software. As a Microsoft Partner with years of background providing advanced consulting services remotely, Progent can assist clients anywhere in the U.S. to eliminate the time and fees associated with travel and on-site visits without compromising the high quality of technical services.
Progent can provide onsite education designed for individuals who wish to broaden their understanding of the macOS and OS X platform, Mac computers, or Mac office productivity software including Word, Excel, and Outlook for Mac. Progent also offers specialized group or one-on-one webinar training for Mac application software.
Progent's Linux support services provide small and mid-size businesses and software developers support for managing and maintaining Linux computers that operate with Microsoft-powered technology. Progent can give your business contact with Linux consultants, consulting professionals premier by Microsoft and Cisco, and security specialists with CISSP certification. This wide array of expertise offers you a convenient single consulting firm to help you build and manage a protected and reliable mixed-platform connectivity and communications environment that allows Linux and Microsoft interoperability by combining Microsoft Windows with major Linux platforms including RedHat Linux, SUSE, CentOS Linux, Ubuntu Linux, PCLinuxOS, fedora Linux, Gentoo, Mandriva Linux, Debian GNU/Linux, and Slackware Linux.
Progent can provide affordable online consulting to assist businesses of any size to access Amazon Web Services (AWS) cloud services such as Elastic Compute Cloud (EC2) for virtual machine hosting, Amazon Simple Storage Service (Amazon S3), and Glacier. Progent can help your IT team with every aspect of Amazon AWS integration including requirements analysis, readiness evaluation, architectural design, testing, configuration, administration, performance tuning, licensing management, disaster recovery mechanisms, and security.
Progent offers affordable remote and onsite consulting to help businesses to migrate all or part of their core IT infrastructure to Google Cloud Platform services. This can save time and equipment costs and allow access to Google's cutting edge machine learning technology. Progent can help your IT team with every phase of Google Cloud Platform integration including requirements analysis, preparedness evaluation, system design and review, testing, configuration, centralized administration, performance optimization, software license management, backup/restore mechanisms, and security strategies.
Progent's Windows consulting experts can assist organizations of any size to evaluate Windows 10 or to upgrade to Windows 10 from any older version of Microsoft Windows. Online and onsite evaluation and migration support for Windows 10 available from Progent's consultants include Return on Investment estimates, project management, compatibility testing, test lab systems, virtualization strategies, Cloud integration, mobile device management and synchronization, teleworker access, data and identity security, automated deployment and management, network optimization, wired/wireless convergence, business continuity planning, custom training for network management personnel and end users, and ongoing Call Center support services.
Office 365 is Microsoft's expanding family of client productivity apps and cloud services offered on a monthly or annual subscription basis. Office 365 applications and cloud services are available in an array of subscription plans targeted at customers ranging from individuals and home offices to global enterprises. Progent can provide quick and affordable online access to consultants with in-depth knowledge of Microsoft, macOS, Apple iOS, and Android platforms. Progent can assist you to evaluate the wealth of subscription plans offered with Office 365 and configure your information network with Office 365 so you derive maximum business value. Progent supports multi-platform environments that include Windows, macOS or OS X, and Linux technology. Progent can also assist you to build and maintain hybrid networks that seamlessly combine local and cloud-based products and services.
Progent is seeking a variety of full-time employees such as solutions-driven MCSEs; network experts who have Cisco CCNP or CCIE certification; and specialists in fault-tolerant system architecture with experience in mobile connectivity, wireless integration, high-availability systems, disaster recovery solutions, data preservation, and server virtualization. Progent is also hiring workstation support experts, remote troubleshooting specialists, and CISSP or CISA certified security consultants. Progent is also looking for experienced managers who can operate effectively in Progent's dynamic, virtual office model. Progent contracts independent professionals with proven expertise and working background in crucial information technology topics outside Progent's main technical focus. Progent's Experts Group hires independent consultants who offer advice and programming support for strategic applications such as Manufacturing Resource Planning, Enterprise Resource Planning, or Customer Relationship Management; possess deep expertise with non-Microsoft operating systems such as Linux, Macintosh, or Sun, or offer expert help in areas such as telecom, web site design, EDI, web commerce, or dbm programming. Independent contractors certified by Progent cooperate with Progent's full-time consultants to deliver end-to-end solutions for small business networks.
E-Mail Guard is Progent's affordable antispam and virus protection service that offers small companies world-class defense from spam, viruses, DHA attacks, and other forms of email-borne attacks on computer networks. E-Mail Guard is based on Postini's Perimeter Manager, a full suite of web-managed anti-spam and virus defense services that defuse email assaults before they can penetrate the company firewall. Perimeter Manager also lets administrators monitor and manage their e-mail systems, irrespective of server vendor, hardware technology, or data center location.
Cisco has designed a full product line of routers including appliances designed to provide the security, bandwidth, and reliability demanded by customers ranging from branch offices to worldwide enterprises and ISPs. Cisco routers include support for redundancy, automatic failover, and redundant power for improved fault tolerance and system availability. Progent can help you select and configure Cisco routers to establish a reliable foundation for your network and to make it easy to grow as you support new users, open new offices, deploy new services, extend your network to customers and partners, and manage an increasingly mobile workforce. Progent offers expertise in a range of routers powered by Cisco's IOS platform, such as Cisco's 800 family of small office VPN routers, Cisco 2800 and 3800 Integrated Services Routers, Cisco 3900 and 4000 G2 ISR routers, Cisco ASR 1000 and 9000 Aggregation Services Routers for WAN edge environments, Cisco CRS Carrier Routing System for the network core, plus older 3600 and 3700 Routers.
Progent's Microsoft-certified consultants can provide low-cost online and onsite support to carry out your migration to Exchange 2010, produce extensive documentation of your upgraded email system, educate your IT staff and users to get them ramped up rapidly on Microsoft Exchange Server 2010, and provide continuing administrative consulting and engineering help. Progent can also help you upgrade from Exchange 2010 to Exchange 2013 or Exchange Server 2016.
Cisco's Small Business 100, 300 and 500 family of wireless access points are Linux-based devices intended as value-priced wireless solutions for light workloads. Progent's Cisco CCIE-certified Wi-Fi infrastructure experts offer remote or onsite configuration and debugging services to help you to design, configure, upgrade, optimize, administer and troubleshoot Cisco Small Business wireless access point deployments of any size or topology.
Progent's Cisco-certified wireless networking experts can assist businesses of all sizes to design, deploy, administer and repair Cisco Aironet Wi-Fi AP solutions to achieve the throughput, range, capacity, expandability, security compliance and manageability needed for transparent connectivity between wireless and wired networks. Progent offers efficient online and on-premises consulting services for both legacy and new-generation 802.11ac Aironet APs and Progent can help your business plan and maintain deployments of indoor and outdoor/industrial Aironet access points.
Progent offers affordable online consulting to assist businesses of any size to access Amazon AWS cloud services such as Elastic Compute Cloud (EC2) for virtual server hosting, Amazon S3, and Amazon Glacier. Progent can assist you with every phase of Amazon AWS integration including requirements analysis, preparedness assessment, architectural design and review, testing, deployment, centralized administration, performance optimization, software license management, backup/restore solutions, and security strategies.
Widows Server 2012 R2 Hyper-V advances the power of server virtualization in important areas including multitenancy, agile network infrastructure, cloud readiness, scalability and performance, and high availability. Progent's Microsoft-certified consulting experts can assist your company to benefit from Hyper-V to deploy and manage virtual servers to reduce IT costs and enhance productivity.
Microsoft Exchange 2013 includes significant improvements to the capabilities of its predecessor Exchange 2010 and delivers powerful innovations plus a redesigned architecture. These enhancements affect key IT areas including ease of administration, high availability (HA), compliance, operational costs, collaboration, extensibility, throughput, compatibility, and the user experience. Progent's Microsoft-certified Exchange Server 2013 consultants can help you understand the possible business benefits of migrating to Microsoft Exchange 2013, design an efficient test and deployment plan, and train your IT staff to maintain your Microsoft Exchange Server 2013 environment. Progent also offers affordable online support and management for Microsoft Exchange Server 2013.
Progent's CISSP-certified network security consultants can help businesses of all sizes with any aspect of information system security. Progent can help implement cost-effective security solutions that protect a small office from advanced threats or Progent can plan, deploy, and monitor a comprehensive security strategy for hybrid networks that accommodate local, remote, and mobile clients sharing network resources distributed across a mix of physical datacenters and various clouds.
Progent delivers the help of Microsoft and Cisco-Premier IT consulting experts to offer customers economical alternatives to help organizations optimize the value of Microsoft and Cisco technology. For environments that range from small offices to nationwide corporations, Progent's network consultants can help you enhance your information system's e-mail infrastructure, security, availability, performance, and network administration.
Progent’s team of Microsoft and Cisco Certified consultants average more than ten years of hands-on industry experience, at the front lines of network service, executing a wide range of IT projects for an extensive mix of customers. Each Progent consultant shares a proven collection of personal best practices which are incorporated into company-wide best practices training that Progent teaches its support team. This guarantees that you get not just world-class technical skills, but also a support engineer with proven methods for applying computer knowledge to fix actual network problems efficiently.
Progent offers cost-effective remote support to assist companies of any size to access Amazon AWS cloud services including Amazon EC2 for virtual server hosting, Amazon S3 for expandable low-latency storage, and Glacier for low-cost long-term archiving. Progent can help you with every phase of Amazon AWS integration including requirements analysis, readiness evaluation, system design and review, pilot testing, deployment, administration, performance optimization, software license management, backup/restore solutions, and security. Progent offers advanced expertise with firewalls and VPN technology and can show you how to deploy cloud-centric or hybrid cloud environments that seamlessly incorporate Amazon AWS resources. Progent can provide as-needed consulting to help you to overcome complex technical issues or Progent can deliver comprehensive project management outsourcing services to help you move to the Amazon AWS cloud on schedule and on budget.
Progent's Microsoft-certified consultants can help your business to plan for, implement, and operate System Center 2012 R2 Configuration Manager. Progent can help you to migrate smoothly to Configuration Manager 2012 from an older change management platform or help you to enhance your existing SCCM 2012 environment to support your evolving business requirements. In addition, Progent can help you to create a software foundation that extracts the most value from SCCM by providing expertise with related Microsoft technologies such as Active Directory Domain Services, SQL Server and SQL Server Reporting Services (SSRS), and Internet Information Services (IIS).
Progent can help you plan and implement a smooth migration to Dynamics GP so that you retain your information, improve your security, modernize your management reporting, take full advantage of Microsoft Office integration, and reduce business interruption by designing and following a sensible migration strategy. Progent can also help train new Dynamics GP/Great Plains users so you don't lose productivity. Progent can enhance your company reports and management analytics by providing Crystal Reports help, FRx assistance, and Excel support. Progent's experience with Microsoft .NET development, Microsoft SQL Server solutions, and designing with VBasic, XML and other platforms make it possible to create custom business software and eCommerce solutions that integrate transparently with Dynamics GP 2010/Great Plains 2010.
Progent offers national remote technical support and troubleshooting services for companies who operate Apple Mac OS X environments or whose information systems include a combination of Apple macOS and Mac OS X with Microsoft products. Progent's engineers offer Apple macOS and OS X clients a variety of services including desktop support, migration to the latest edition of OS X from earlier editions of Apple macOS and Mac OS X, plus help with Apple macOS and OS X application software. Progent's specialists in Apple technology can also help your business with iPhone and iPad support, or migrating to Apple's iCloud. Remote IT help provides maximum return for your information technology budget by protecting client efficiency and shortening the time billed for network analysis and repair. Advanced online support utilities and skilled service specialists and consultants allow Progent to handle the majority of network problems without wasting time and money by going to your location. In the vast majority of cases your network issues can be dealt with over the phone or via a mix of phone help and online network analysis. Progent can offer the services of Cisco certified CCIE infrastructure engineers and CISSP and ISSAP premier security professionals to help with the most difficult system issues.
Cisco Unified Communications Manager (CUCM or Unified CM), originally known as CallManager, functions as the center of Cisco's collaboration solution. Unified CM and Cisco Unified CM Express offer a modern IP-PBX by integrating closely with apps that include Unified Communications Manager IM and Presence Service, Cisco Unity Express (CUE) for voicemail management, Cisco Unified Mobility for Single Number Reach (SNR, and Unified Contact Center Enterprise (UCCE) for building an advanced customer contact center. Progent's CCIE-certified network consultants offer efficient and affordable online and on-premises expertise to assist businesses of any size to build and maintain Unified CM environments by providing Cisco Unified Communications Manager integration and troubleshooting services that add optimum productivity. Progent's consultants can assist with any facet of Unified Communications Manager support and troubleshooting in areas that include integrating Voice over IP phones and desktop Video phones, designing dial plans, setting up SIP trunking and PSTN support, deploying ISR G2 routers with CUBE VoIP networking support, creating Cisco UCS server clustering systems for high availability, capacity planning, and integration with Exchange Server and Skype for Business.
Progent is structured to provide in-depth online consulting for all technologies associated with small business information systems and allows you to outsource a variety of vital, as-needed support services such as a part-time Chief Information Officer to offer advanced planning and budgeting skills, a Technical Response Center for help desk services, proactive remote monitoring, spam/virus protection as an outside-the-firewall service, project management for major initiatives like site moves orOS migrations, Cisco-certified experts for building and maintaining high-performance and reliable network infrastructure, certified security engineers to verify information safety and regulatory compliance, disaster recovery specialists to help design business continuity plans, and software developers to write, customize, or repair mission-critical applications.
Microsoft Exchange and Macintosh computers can co-exist efficiently. Progent's Apple and Microsoft certified consultants can show you how to install Microsoft Entourage and Exchange so your Mac users can collaborate with colleagues who run Microsoft Outlook. With Exchange and Entourage for Mac, Exchange and Mac software can coexist, allowing Mac users to receive and send email, examine the GAL, copy addresses, synchronize appointments, and invite people to conferences via your Exchange account. Progent will make sure that your Exchange Server is appropriately configured and that WebDAV and Outlook Web Access are enabled. Progent also offers customized one-on-one Entourage education.
Progent uses an enterprise-class support reporting system that stores and formats complete documentation for all delivered support activities. Unlike many independent consultants or local support organizations who provide scant documentation or details of tasks done, each service provided by Progent is tracked by comprehensive documentation. Every Progent staff member has access to the service documentation transmitted by every staff member to each customer. The discipline of documenting and archiving support activity results in more efficient service and eliminates a variety of common problems such as when a service customer is effectively held captive to a consultant who refuses to release the keys to the kingdom.
Progent's UNIX family support services provide small businesses and developers assistance with administering and maintaining UNIX, Linux or Solaris environments that coexist with Microsoft-powered networks. Progent can give your organization access to UNIX consultants, support professionals certified by Microsoft and Cisco, and security experts with CISM certification. This broad range of expertise offers you a convenient single consulting firm to help you create and maintain a protected and reliable mixed-platform network and communications infrastructure that supports UNIX and Microsoft coexistence by combining Windows with major variants of UNIX including macOS and OS X, Solaris, IBM AIX, HP-UX, BSD, SCO and SGI/Irix or major Linux platforms including RedHat, SuSE, Mandrake, Debian-GNU and Slackware.
Nagios and MRTG are useful, license-free monitoring tools that operate on the Linux OS and can be deployed to monitor UNIX/Linux networks, Windows networks, or mixed-platform situations in which the Linux OS and Windows coexist. Nagios allows network managers to track system services such as POP3, HTTP, FTP, and NNTP. Multi Router Traffic Grapher permits you to graph the traffic through SNMP network devices including servers, routers, and switches. Progent's system monitoring engineers can assist you to utilize both these programs to streamline and troubleshoot your network.
Cisco has developed a full product line of routers including appliances built to provide the protection, performance, and availability demanded by customers ranging from branch offices to worldwide enterprises. Cisco routers feature support for redundancy, automatic failover, and redundant power for improved reliability and network availability. Progent can show you how to choose and configure Cisco routers to build a solid infrastructure for your IT system and to make it economical to grow as you support new users, open new offices, install new services, extend your network to clients and partners, and support a more mobile workforce. Progent offers help with a range of routers based on Cisco's IOS platform, such as the Cisco 800 family of small business VPN routers, Cisco 1800 and 3800 Integrated Services Routers, Cisco 2900 and 3900 Generation 2 Integrated Services Routers, Cisco ASR 1000 and 9000 Aggregation Services Routers for wide area network edge applications, Cisco CRS Carrier Routing System for the network core, plus older 2500 and 2700 Series Routers.
Progent's UNIX platform consulting experts provide small and mid-size companies and developers support for administering and supporting UNIX, Linux or Solaris systems that coexist with Microsoft-powered networks. Progent can give your organization contact with UNIX experts, support professionals certified by Microsoft and Cisco, and security specialists with CISA credentials. This wide array of expertise offers you a convenient single consulting firm to help you build and maintain a protected and reliable cross-platform connectivity and communications infrastructure that supports UNIX and Microsoft coexistence by combining MS Windows with popular variants of UNIX including Mac OS X, Sun Solaris, AIX UNIX from IBM, Hewlett Packard HP-UX, Berkeley UNIX (BSD), SCO, and SGI/Irix or major Linux platforms including RedHat Linux, SUSE, CentOS Linux, Ubuntu Linux, PCLOS, fedora Linux, Gentoo, Mandrake, Debian GNU/Linux, and Slackware.
24x7x365 Exchange Server Hosting Consultant Services
Progent can help your organization to plan for, implement, and administer Microsoft System Center 2012 R2 Configuration Manager (SCCM 2012). Progent can assist you to migrate smoothly to SCCM 2012 from an older device and application management solution or help you to modify your current SCCM 2012 environment to support your evolving business requirements. In addition, Progent can assist you to create a software foundation that takes full advantage of SCCM 2012 by delivering advanced consulting support for associated Microsoft platforms including Active Directory Domain Services, SQL Server and SQL Server Reporting Services, and IIS.
Infor CloudSuite Industrial, formerly branded SyteLine, is an ERP platform that incorporates over 25 years of experience helping manufacturing, distribution and service organizations to simplify complicated supply chains and streamline key business processes in order to bring products to market fast and meet customer commitments consistently. Progent can provide the skills of an ERP consultant with over two decades of experience with the SyteLine/CloudSuite Industrial product family. Progent offers online or onsite consulting that spans from as-needed guidance to end-to-end solution planning and project management outsourcing or co-sourcing. Sample services available from Progent for CloudSuite Industrial/SyteLine include implementation, upgrades, business analysis, customization, CPQ, web site integration, troubleshooting, ETL, Amazon AWS integration, disaster recovery planning, and database administration.
Exchange Server 2013 incorporates significant enhancements to the capabilities of Exchange Server 2010 and delivers important new features as well as a revamped architecture. These improvements favorably impact key facets of IT including manageability, availability, security, cost of ownership, teamwork, scalability, performance, cross-version interoperability, and productivity. Progent's Microsoft-certified Exchange 2013 consulting experts can assist your organization to evaluate the possible business benefits of migrating to Exchange 2013, design an efficient test and rollout plan, and educate your IT staff to manage your Exchange Server 2013 solution. Progent can also provide affordable online support and management for Exchange 2013.
Progent's Microsoft-certified engineers can provide in-depth expertise in implementing, operating and troubleshooting any edition of Project Server and can provide a broad variety of cost-effective remote consulting services following proven best practices to assist organizations of all sizes to receive all the benefits of this powerful platform. Support services available from Progent include solution design, installation and migration, setting up secure collaboration among onsite and offsite users, network optimization, and specialized online training.
Server growth puts pressure on network budgets and administrative resources. Server consolidation through a virtual infrastructure promises lower TCO of servers and quicker return on investment, more leveraged use of physical computers, simplified operations, increased network availability, and easier management. Typical uses for virtual machines are hardware consolidation, low-cost platforms for mission-critical legacy software running on obsolete operating systems, and affordable isolation of program development or evaluation environments from production systems.
Progent's certified Internet Security and Acceleration Server consultants have broad experience creating Microsoft-based security designs for IT networks with many locations, remote workers, and mission-critical web-based applications. A Progent ISA 2004 Firewall engineer can help your small or mid-size business design and deploy an installation of ISA Server 2004 that supports your IT security needs without limiting your productivity.
Progent's Microsoft-certified consultants can provide online and onsite expertise for companies of all sizes to assess the benefits of migrating to Skype for Business from any release of Microsoft Lync Server or Office Communications Server. Progent can assist your business to design an on-premises, cloud or mixed deployment; interface Skype for Business with Microsoft SQL Server,Exchange Server, SharePoint and Office or Office 365; set up HA mechanisms; connect Skype for Business with your PBX system and PSTN gateway; and integrate other collaboration systems like Cisco UC and Cisco Video Interop Server (VIS). Progent's certified information security consultants can help you design and validate a security environment for your Skype for Business deployment that is compliant with regulatory requirements.
Progent’s Microsoft-certified consultants can provide businesses of any size consulting, technical support, and development services for SharePoint and SharePoint Online. SharePoint is an advanced solution that uses web-based technology for intelligently connecting people, teams and data. Microsoft SharePoint Server provides a central spot for your employees or customers to access, manage, share and manipulate relevant information, documents, and applications and to interact with other people. Microsoft SharePoint allows quicker and more intelligent decisions, more effective access across teams and more streamlined business processes. Windows SharePoint Services join workers, clients, workgroups and major tasks with the data they’ve created in a manner that makes data convenient to locate, download and re-use. Progent's certified SharePoint experts can assist you to manage your existing SharePoint environment or upgrade to the latest release of SharePoint.
The clustering feature set incorporated into the Datacenter and Enterprise versions of MS Windows Server 2008 is radically redesigned to streamline the installation, setup, and maintenance of clusters that provide improved levels of network availability, security, efficiency, and flexibility. New or enhanced capabilities include automated cluster verification, revamped setup and installation, unified cluster management, redesigned cluster architecture for maximum availability, better protection and quorum models, minimization of failure points, more storage and RAM capacity, and improvements for multi-site clusters. Progent's Microsoft-certified consultants can help you assess the advantages of failover clusters, design and execute a deployment, train your IT staff to administer your cluster environment, deliver continuing consulting and technical help services, and create and validate a business continuity plan.
Progent's Microsoft-certified ISA Server consulting experts have broad backgrounds developing Microsoft-based security solutions for information systems with many sites, mobile users, and mission-critical eCommerce applications. A Progent ISA Server engineer can help your small or mid-size company plan and implement a configuration of ISA Server 2004 that supports your IT security requirements without restricting your network.
Even if your company has a small network support group and a modest technology budget, your information network can still feature the same high reliability and responsiveness that once required a substantial in-house service group. Progent's 24x7 Network Support Services for small businesses combine the experience of world-class Microsoft-expert and Cisco-certified network professionals, the most recent system management software for 24x7 monitoring and alerts, and economical support packages such as a help desk call center to keep your mission-critical business applications and hardware up and running.
Progent's Cisco-certified IP phone and video IP phone consultants can assist you to configure, maintain, and troubleshoot Cisco VoIP phones, desktop video IP phones and wireless IP phones. Progent can provide expertise for all models of Cisco's IP phones from legacy VoIP products to the latest media phones. Progent's consultants can also assist your organization to integrate your IP phones with Cisco Unified Communications Manager, formerly branded CallManager, or with Cisco Unified Communications Manager Express to build a modern IP-PBX environment for unified messaging and company-wide collaboration. Progent can also help you to configure Unified CM applications like Unified CM IM and Presence Jabber, Unity Connection for voicemail, Cisco Unified Mobility for Single Number Reach (SNR, and Cisco Unified Contact Center Enterprise for building a highly automated customer contact center. Progent can provide expertise with all aspects of Cisco VoIP Phone integration including reviewing dial plans, configuring SIP gateways, deploying Cisco ISR routers with CUBE VoIP networking capability, and designing UCS server clustering and Cisco Survivable Remote Site Telephony solutions for survivability.
For large businesses, Progent can supplement internal IT staffs by providing world-class experience in deploying critical Microsoft and Cisco products. Progent's certified experts can provide Enterprise Active Directory consulting, Exchange Server 2010 integration, SharePoint expertise, and Microsoft SQL Server help. For the nationwide or worldwide enterprise with branches, Progent can act as a seamless local extension of corporate network management. Progent’s enterprise consulting services include corporate-wide security, online branch office support, system architecture, Sarbox conformance, project planning, and top-level support for multi-site office environments powered by Enterprise Windows 2003. Progent can offer field consultants and technicians to assist with a site move or office move, or a network architect to assist with setting up or using an Internet Data Center or Hosting Facility.
Progent's Microsoft-certified consultants have 20 years of experience planning, integrating, and maintaining messaging solutions for companies in the and throughout the U.S. Progent offers affordable Microsoft Exchange Servers consulting services to ensure that your email environment offers compliance, service continuity, easy connectivity for remote and mobile users, efficient administrative utilities, and productive integration with telephony. Progent offers consulting and support services for Microsoft Exchange 2016 Server, Exchange 2013, Microsoft Exchange 2010, Microsoft Exchange 2007, Microsoft Exchange 2003, and MS Exchange 2K Server. Progent can also assist small or medium businesses to migrate to MS Exchange 2016 or Exchange 2013.
Progent offers the expertise of RIM BlackBerry-premier consultants who can assist small organizations to plan, administer, and troubleshoot BlackBerry technology affordably and effectively, doing away with the need for an in-house BlackBerry specialist and minimizing the cost and hassle of supporting a mobile wireless workgroup. Progent's BlackBerry engineers have extensive backgrounds cooperating with Progent's Microsoft-certified experts, Cisco CCIE network engineers, and CISSP and GIAC-certified security engineers. This breadth of expertise, combined with Progent's proven remote support model, provides small businesses a cost-effective solution for incorporating BlackBerry devices and software seamlessly into their IT system.
Progent's certified SonicWall firewall experts can show you how to deploy, manage, and troubleshoot SonicWall firewall/VPN products including the current SonicWall TZ, NSa and NSsp Series of firewalls and the legacy SonicWall PRO 2040 products. Progent's CISM and GIAC-certified cybersecurity experts can help you incorporate SonicWall security gateways into a complete security solution and design protection into your corporate operations.
Amazon Marketplace Web Service is a collection of APIs that enables Amazon sellers to streamline their business processes by automating crucial sales functions such as listings, orders, shipments, fulfillment, and reports. By leveraging Amazon's vast online ecosystem and automating their sales, merchants can expand their market, reduce their operating costs, accelerate reaction time to customers, and increase their profits. Progent's Amazon Marketplace Web Service consultants can work with your development staff and provide application programming, workflow integration, project management support, and mentoring to help you cut development time and costs and get to market quickly.