Additional Topics of Interest

Microsoft Certified Online Troubleshooting System Center 2016 Disaster Recovery
24-Hour System Center 2016 and VMware Integration IT Consultants

Progent has more than 10 years of background configuring, maintaining and troubleshooting the core platforms that make up Microsoft System Center and can help your organization to design, install, support, and repair your System Center solution to maximize the uptime and performance of your critical IT resources across a mix of Windows and Linux/Unix operating systems and on-premises and Cloud-connected fabric. Progent can help your organization to upgrade to the current version of Microsoft System Center from an older release or from a third-party IT management solution to provide the benefits of enterprise-class deployment, automation, security, plus datacenter and critical application availability and performance monitoring.

SCCM MDM Online Consulting
Consultants SCCM Policy Settings

System Center Configuration Manager automates application and device deployment across multiple sites, simplifies compliance settings management, keeps track of network assets, guards against company data leakage, performs network health reporting, enables secure end-user self service, and delivers a single point of control for managing multi-OS ecosystems running on-prem, cloud, or hybrid deployment topologies. Progent's Microsoft-certified SCCM consulting team and Azure cloud experts can assist your organization with any aspect of designing, implementing, using and troubleshooting a SCCM deployment for local, cloud, or hybrid networks.

Extended Support Desk Consulting
Integration Support Supplemental Service Desk

Progent’s Co-managed Call Center service makes it possible for your business to share the load for Help Desk services transparently between your in-house IT team and Progent's roster of certified desktop support engineers and subject matter experts (SMEs). Progent’s Co-managed Help Desk service is a collaborative support solution built around the leading shared PSA tool for handling end-user service requests, ticketing, ownership, status tracking, and metrics.

Engineers Google Cloud IAM
Google Cloud hybrid cloud solutions Consultant Services

Progent can provide affordable remote and onsite consulting to assist organizations to move all or part of their critical IT infrastructure to Google Cloud Platform (GCP). This can save management hassle and equipment expense and enable access to Google's state-of-the-art AI and machine learning technology. Progent can help you with every phase of Google Cloud Platform integration including requirements analysis, readiness assessment, architectural design and review, testing, configuration, administration, performance optimization, software license management, disaster recovery solutions, and security and compliance.

Microsoft Certified Expert Windows and UNIX Consult
Information Technology Consulting Windows, UNIX, Solaris

Progent's UNIX family support services provide small businesses and developers support for administering and maintaining UNIX, Linux or Solaris systems that operate with Microsoft-powered technology. Progent offers your organization access to UNIX consultants, consulting professionals certified by Microsoft and Cisco, and security experts with CISM certification. This wide array of expertise provides you with an easy one-stop source to help you build and manage a protected and robust cross-platform connectivity and communications solution that supports UNIX and Microsoft interoperability by integrating Windows with popular versions of UNIX including Apple Mac OS X, Sun Solaris, IBM AIX, Hewlett Packard HP-UX, BSD, SCO, and SGI/Irix or leading Linux platforms including RedHat Linux, SUSE, CentOS, Ubuntu Linux, PCLinuxOS, fedora, Gentoo Linux, Mandriva Linux, Debian-GNU, and Slackware.

Support Outsourcing Exchange Online Archiving
Top Rated Exchange Online and on-premises Exchange Specialists

Microsoft supports transparent hybrid environments that integrate Office 365 Exchange Online and on-premises Exchange deployments. This permits you to have specific mailboxes located at your on-premises datacenter or private cloud and other mailboxes hosted by Office 365. Progent's Microsoft-certified Exchange consultants can assist you with any facet of designing, implementing and troubleshooting your hybrid Office 365 Exchange Online solution. Progent's Exchange specialists can provide occasional support to help you resolve stubborn technical issues and also offer comprehensive project management outsourcing or co-sourcing to make sure your hybrid Office 365 initiative is successfully completed on schedule and within budget.

WatchGuard Firewall Cybersecurity Team
Firewall Network Install WatchGuard Firewall

Progent offers consulting expertise for WatchGuard Firewall/VPN security appliances such as the WatchGuard Firebox and XTM lines of Firewalls and the Firebox SSL VPN Gateway. Progent's WatchGuard professionals can help you choose, deploy, and manage a WatchGuard Firewall appliance that fits your security needs and budget. Progent can help you to maintain legacy WatchGuard firewall appliances or upgrade efficiently to modern WatchGuard firewalls.

XenApp Remote Consulting
XenApp Application Delivery Consultant Services

Progent's Citrix experts can help you to design, implement, manage, and support a virtual Windows application delivery and management system built on Citrix XenApp. Progent's Cisco CCIE network engineers can show you how to optimize your network infrastructure for delivering server-side and client-side applications, and Progent's remote datacenter support consultants can assist your organization to administer and support an off-site datacenter that features high availability, advanced protection, and rapid disaster recovery.

Small Business Network Consultants Microsoft Office XP
Microsoft Office XP IT Service Provider

Progent’s IT outsourcing support offerings for small businesses include planning Windows XP, .NET Server, and BackOffice systems, managing migrations Microsoft Windows XP, Windows Server 2003, Active Directory, and Microsoft Exchange Server 2003, Help Desk Call Center, online and in-person repair, fixing chronic IT problems, and producing a company-wide security strategy. Progent can show you how to maximize system reliability and performance via fault-tolerant technologies, resilient network topology, and proactive network monitoring. Progent also provides special project assistance for major migrations and can assist with requirements assessment, resource inventory, bill of materials production, vendor qualification, procurement logistics, and complete documentation. Progent’s IT outsourcing service also features education for office productivity programs such as Microsoft Office.

24x7 VMM Management Server Online Technical Support
Network Consulting SCVMM 2012 Reporting

Progent's Microsoft-certified consultants can help businesses of any size to follow best practices to configure SCVMM 2012 hosts and host groups, networking, storage systems, and libraries; plan, integrate, and manage private clouds, VMs, and services in SCVMM 2012; and integrate SCVMM with SCOM 2012 for comprehensive reporting. Progent can assist your company to move from a legacy version of SCVMM or from a third-party management platform, and Progent can show you how you to enhance and troubleshoot your existing SCVMM 2012 ecosystem so you realize the highest possible business value.

Telepresence Support Outsourcing
Cisco VoIP Phones and IM Computer Consultants

Progent's CCIE-certified network infrastructure consultants offer advanced support for Cisco Unified Communications Manager (CUCM) (formerly CallManager). Progent can help you to integrate VoIP phones, create dial plans, set up SIP trunking and PSTN support, deploy ISR G2 routers with CUBE support, and design UCS server high availability systems.

Specialists Microsoft Operations Manager
Remote Monitoring and Reporting Information Technology Consulting

Progent's Microsoft-certified consulting experts have over a decade of background designing, implementing, enhancing and fixing Microsoft SCOM environments and offer organizations of any size expert remote or on-premises consulting services for SCOM 2012. Progent can help your company to design an architecture for Microsoft SCOM 2012 servers that provides the responsiveness and availability needed to monitor your IT resources effectively, whether your datacenters are onsite, cloud-based, or a hybrid environment. Progent's SCOM consultants can also help you to import and customize SCOM 2012 management packs based on leading practices for monitoring network infrastructure as well as Microsoft and third-party applications and services. In addition, Progent can deliver fast online or onsite troubleshooting to assist you to remediate serious problems uncovered by Microsoft SCOM 2012.

24/7 virtual desktop delivery Consulting Services
Windows desktop virtualization Professionals

For desktop and application virtualization, Progent offers the support of a Citrix-certified XenDesktop expert who can assist you to design a XenDesktop environment that improves the business impact of your information network; configure XenDesktop software with your physical and virtual servers, end-user computers, and peripherals; upgrade your older virtual desktop software to the latest releases of XenDesktop; and provide advanced remote troubleshooting. Progent can also instruct your network managers to adhere to industry leading practices to maintain XenDesktop efficiently.

Windows Server 2012 Essentials Consultants
Services Windows Server Essentials Security

Microsoft Windows Server Essentials is an affordable, entry-level operating system that allows small organizations to transition from the traditional stand-alone on-premises datacenter to the new hybrid networking paradigm that includes local and cloud-based resources. Progent's consultants can provide cost-effective online consulting and technical support for Windows Server Essentials. Progent can assist you to evaluate the possible productivity and cost benefits of moving to Windows Server Essentials and adopting a hybrid on-premises/cloud-based design for your network environment. Progent offers comprehensive project management support so you can plan and carry out a smooth migration to Microsoft Windows Server Essentials, Microsoft Office 365, and other Azure Cloud platforms and services. Progent can also provide ongoing consulting help, technical support, and training.