Dynamics GP/Great Plains 2010 software is a full-featured business management solution that unifies data and processes across your company, communicates seamlessly with other applications, and brings together workers, customers and suppliers regardless of time or location. Designed for small to mid-size businesses, Dynamics GP 2010 and Microsoft Dynamics GP Release 10.0 deliver capability for financials, management reporting, project management, inventory and order processing, e-commerce, human resource management, CRM, field service, manufacturing, retail, and online business services. Progent can help you install and manage a robust, secure server and communications infrastructure to support Microsoft Dynamics Great Plains, and can give you access to experienced Great Plains consultants to help your company benefit from the full power of Microsoft Dynamics GP 2010.
Cisco Nexus series switches are intended to provide the throughput, scale, dependability, virtualization support, density, security and manageability required to act as the foundation of an enterprise data center. Progent's CCIE-certified Nexus switch experts are available to provide online and on-premises consulting expertise to assist you to design an optimal network architecture, set up pilot systems to validate your network design, install and configure Nexus switches, define and implement effective policies, perform security vulnerability evaluations, configure proactive monitoring and alert systems, consolidate resources through virtualization technologies, analyze and repair switching and routing problems, maximize performance, perform capacity planning, and take advantage of the advanced high-availability (HA) capabilities incorporated into Nexus switches. Progent's consultants can also assist your business to upgrade efficiently from legacy Nexus switches or Cisco Catalyst switches to current Nexus platforms.
Progent's ransomware consultants can help you to assess your ransomware vulnerability, monitor and protect your IT environment, help with settlement negotiations with a threat actor, and restore an information system victimized by a ransomware cryptoworm such as Ryuk, Maze, Sodinokibi, Netwalker, Conti or Egregor.
This page includes the latest updates on security threats, fixes, and best practices. Contact Progent if your organization needs help protecting your system against the latest cybersecurity threats.
Progent's Cisco-certified wireless technology consultants can help organizations to configure, administer, and debug Cisco wireless products including Aironet and Meraki Wave 2 wireless access points as well as Cisco's Wireless Network Controllers.
Progent's productive atmosphere will make you a more capable consulting professional by improving your technical knowledge and boosting the loyalty of your clients. Progent makes good on this promise by attracting the top consulting experts for you to operate with, offering a state-of-the-art system infrastructure, running specialized software utilities to deliver the highest quality of support, and by optimizing proven operational structures for finding and maintaining customers.
Microsoft Small Business Server (SBS) is a low-cost collection of essential servers that provides the basis for a powerful but manageable IT network. The inter-connectivity requirements of the Microsoft .NET functions included with Small Business Server 2011 requires an IT consultant with hands-on background and extensive knowledge in planning and building effective end-to-end information technology systems. Progent's Microsoft-certified consultants have extensive backgrounds with the technologies incorporated in SBS 2011 and SBS 2008. This experience assures you success in installing, managing, and servicing network solutions powered by the Microsoft SBS line of servers and programs.
Progent's ProSight family of managed IT services are designed to provide businesses who have minimal internal network support teams with low-cost help from world-class management platforms and consulting experts. Advantages of the ProSight catalog of managed IT services include fixed network maintenance costs, smart automation of routine management tasks, ongoing absorption of new information technology, smooth migration from legacy systems to current solutions, improved alignment of computer technology with strategic objectives, access to veteran network experts, and allowing management to focus on business issues instead of ever-changing network technology.
Microsoft Windows Server 2008 is a major step forward in making IT systems more secure and available, simpler to virtualize and manage, higher performing, and able to offer a better environment for web hosting and development. Progent can assist your company benefit fully from the enhancements incorporated into Windows Server 2008 by providing Microsoft-certified consulting, troubleshooting, training, temporary staffing, network monitoring, and security services.
Progent is an authorized Hornetsecurity/Altaro partner and can design, install, and manage an implementation of 365 Total Backup to protect your Microsoft 365 user and group mailboxes, files residing on your company's OneDrive Accounts and SharePoint Document Libraries, user and group Teams Chats, plus files on Windows-powered laptops and desktops.
Progent's ransomware consultants can help you to evaluate your ransomware defenses, remotely monitor and protect your IT environment, assist with settlement negotiations with a threat actor, and reconstruct a network damaged by a ransomware variant like Ryuk, Maze, Sodinokibi, Netwalker, Conti or Egregor.
Progent offers access to the cost-effective services of online Internet connectivity experts to assist your company to assess or enhance your Internet services so your Internet connectivity solution meets your business requirements. Support services available from Progent's engineers include assessment of your current bandwidth use, carrier and service plan comparison and selection, network provisioning, and overseeing a smooth switchover to a different carrier and/or service arrangement. Network provisioning can include optimizing existing routers and configuring additional ones, setting up firewalls, and designing dependable BGP configurations.
Progent's Cisco-certified Wi-Fi technology consulting experts can assist organizations to configure, manage, and troubleshoot Cisco wireless devices such as Aironet and Meraki Wave 2 Wi-Fi access points (APs) plus Cisco's Wireless Network Controllers.
Progent provides a selection of network service bundles for small businesses. These IT outsourcing and network monitoring services are built around the proactive problem solving abilities of System Center Operations Manager 2007, a state-of-the-art server and IT support software platform that tracks the availability, performance, and safety of your information system and isolates potential troubles before they can bring down your system. With Progent's affordably priced network service packages, small businesses can choose a simple co-sourcing service program built around Microsoft System Center Operations Manager 2007 with network monitoring, reporting, Help Desk and remote service or a comprehensive round-the-clock outsourcing solution.
Cisco Unified Communications Manager (Unified CM), previously named CallManager, functions as the core of Cisco's collaboration platform. CUCM and Unified Communications Manager Express (CME) provide an advanced IP-PBX by integrating with applications such as Unified CM IM and Presence Service, Cisco Unity Express (CUE) for voicemail, Mobile Connect for Single Number Reach (SNR, and Unified Contact Center Enterprise (UCCE) for creating a highly automated customer contact center. Progent's CCIE-certified network consultants can deliver effective and budget-friendly remote and on-premises support to help organizations of all sizes to build and administer CUCM deployments by providing Unified Communications Manager integration and technical support services that deliver optimum business value. Progent's consultants can assist with any facet of Unified CM setup and troubleshooting in areas that include integrating Voice over IP phones and Video phones, reviewing dial plans, setting up SIP trunking and PSTN calling, installing ISR G2 routers with CUBE support, creating UCS server failover solutions for high availability, capacity planning, and integration with Exchange and Skype for Business.
Progent's Symantec experts can assist you to support discontinued Symantec firewall and VPN products including the Symantec Raptor and Symantec VelociRaptor line or help you upgrade to current firewall/VPN technology. Progent can also enable you to design and execute a complete security plan that can incorporate firewall and VPN devices and software, managed security and virus defense services, server and application monitoring software, and documented policies and enforcement procedures. Progent has the expertise to be your single resource for continuing technical help, administration, training, and security consulting.
Progent can help small and mid-size companies to set up collaboration platforms to make it easy for their at-home employees to engage in productive interaction with fellow workers and clients.
Progent's Support for IT Service Organizations lets you use Progent's information technology engineers while retaining your own brand as a seamless arm of your IT services staff.
Microsoft Lync Server 2010 provides Instant Messaging, Real Presence, voice/video conferencing, desktop sharing, and both VoIP and traditional public switched telephone network telephony. Lync Server 2010 can enhance the functionality of Exchange Server, SharePoint Server and Office or Microsoft 365 and simplify administration through integration with Active Directory. Lync can also cut capital and operational costs by doing away with VoIP equipment and subscription services, PBX systems, or legacy teleconferencing solutions. Progent's Microsoft-certified unified communications consultants offer online and on-premises support to assist you to manage and troubleshoot your existing Lync Server 2010 environment or evaluate the benefits of migrating from Lync to Skype for Business, which is Microsoft's new release of the product family. Progent can also assist you to design and carry out an efficient Skype for Business upgrade or a migration to Microsoft Teams.
Progent offers expert help for every phase of your Exchange 2010 upgrade with services that include outsourced or co-sourced project management, site readiness preparation, project planning, cost estimates of new software licenses and equipment needed, recommended vendor sourcing, system verification at client location or at Progent's testing lab, managing transitional coexistence between Exchange 2010 and Exchange 2003 or 2007, implementation of the production system, deactivating the old system, and training for customer's IT group and users.
Progent's seasoned ransomware recovery experts can assist you to rebuild an IT network victimized by a ransomware crypto-worm like Ryuk, Maze, Sodinokibi, DopplePaymer, LockBit or Egregor.
Progent can assist your business to prepare for, implement, and administer System Center 2012 R2 Configuration Manager (SCCM 2012). Progent can assist you to upgrade smoothly to SCCM 2012 from a legacy device management solution or assist you to modify your current SCCM 2012 ecosystem to support your changing business requirements. In addition, Progent can help you to create a software foundation that takes full advantage of SCCM 2012 by delivering expertise with associated Microsoft platforms including Active Directory Domain Services, Microsoft SQL Server and SQL Server Reporting Services, and Internet Information Services.
ProSight Data Protection Services ECHO provide small and mid-sized organizations a low cost and fully managed solution for reliable backup/disaster recovery (BDR). For a low monthly rate, ProSight Data Protection Services automates your backup activities and enables rapid recovery of critical files, apps and VMs that have become lost or damaged due to hardware failures, software bugs, natural disasters, human error, or malware attacks such as ransomware. ProSight Data Protection Services can help you protect, recover and restore files, folders, applications, system images, plus Microsoft Hyper-V and VMware images/. Critical data can be backed up on the cloud, to an on-promises device, or mirrored to both. Progent's disaster recovery consultants can provide advanced expertise to configure ProSight Data Protection Services to be compliant with regulatory standards like HIPAA, FINRA, PCI and Safe Harbor and, whenever needed, can assist you to recover your business-critical data.
Infor CloudSuite Industrial, previously called SyteLine, is an ERP platform that incorporates over 25 years of experience assisting manufacturing, distribution and service companies to manage complicated supply chains and improve the efficiency of key processes in order to get products to market fast and adhere to customer commitments dependably. Progent can provide the skills of an ERP specialist with over two decades of experience working with the Infor CloudSuite Industrial/SyteLine product family. Progent can provide remote or on-premises consulting that can range from occasional guidance to comprehensive solution design and project management outsourcing or co-sourcing. Sample consulting services offered by Progent for Infor CloudSuite Industrial include implementation, migration, business analysis, customization, CPQ, web site integration, technical support, data conversion, Amazon AWS integration, training, and DBA services.
Progent's Technical Response Center (TRC) provides national extended hours remote help for information systems based on Windows and Cisco technology. Progent's Microsoft and Cisco-Certified service professionals offer after-hours telephone help and remote secure computer access to isolate and repair technical problems rapidly and economically. The scope of IT expertise represented by Progent's team of country-wide service engineers allows Progent to escalate even the most difficult problems to appropriate experts as required. For urgent issues, the Technical Response Center endeavors to answer your request for support within one hour.
Barracuda Backup is an affordable, subscription backup/restore platform for small and medium-size businesses. A Barracuda Backup deployment can include a purpose-built physical storage device built by Barracuda or a virtual appliance with comparable functionality but which uses your existing storage hardware. Barracuda Backup safeguards critical company data produced locally, at one or more remote sites, or in the cloud. For disaster recovery, you can replicate data to the Barracuda Cloud, to Amazon AWS, or to any location with a Barracuda appliance. Progent is a Barracuda partner and Progent's Barracuda Backup consultants can provide a broad range of consulting services to assist your business to plan, integrate, manage and troubleshoot a BDR system based on Barracuda technology.
Progent can assist your company to create, deploy and troubleshoot a backup plan built around MSP360 technology. MSP360 offers file/folder or image-based backup/restore for VMs and physical computers, works with all popular public clouds, and allows businesses to build a backup solution with a minimum RTO and a granular Recovery Point Objective (RPO). With ProSight Data Protection Services 360 Backup, Progent can provide comprehensive monitoring and management of your backup environment to prevent data loss resulting from user mistakes, system glitches, ill-intentioned insiders, and external attacks like ransomware. For details, visit ProSight Data Protection Services 360 Backup services.
Immediate Hosting for Exchange Consultant Services
ProSight LAN Watch with NinjaOne RMM is Progent's network, server and endpoint monitoring service that uses advanced 24x7 remote monitoring and management (RMM) technology to keep your network running at peak levels by tracking the health of vital devices.
Progent's Cisco CCIE-certified SIP integration experts can assist organizations of any size to design, integrate, manage, troubleshoot and upgrade Cisco's SIP (Session Initiation Protocol) infrastructure solutions and Cisco's CUBE (Cisco Unified Border Element)-based IP PSTN trunks and offer cost-effective online or onsite expertise to assist companies to migrate efficiently to an advanced communications network that delivers accelerated return on investment. Progent's certified Microsoft collaboration consultants can assist you to configure connections between Cisco's CUBE Session Border Controller and Microsoft's rich media applications like Skype for Business and Lync for access to a SIP-based IP PSTN trunk.
Progent has put together two ultra-affordable service bundles designed to enable small businesses to receive an impartial network security assessment from a premier security engineer. With Progent's External Network Security Inventory Scan, a security expert administers an extensive examination of your IT infrastructure from beyond your firewalled perimeter to uncover possible risks in the security profile you expose to the public. With Progent's Internal Network Security Inventory Checkup, a security expert executes a network scan from a secure computer inside your firewall to assess the risk to inside assaults. The two security inventory packages are configured and run from a protected external site.
Microsoft Experts Exchange Hosting Consulting Services
Progent's Microsoft-certified Windows 11 consulting experts can provide a variety of services to support Windows 11 such as cloud and hybrid integration, mobile management, at-home workforce connectivity, data and identity security, centralized provisioning, and Help Desk Call Center support services.
Progent's support services for software and firmware patch management offer organizations of all sizes a flexible and affordable alternative for assessing, testing, scheduling, applying, and documenting software and firmware updates to your servers, endpoints scanners, network appliances such as switches and Wi-Fi access points, and IoT devices such as alarms and health monitors.
Progent's certified information technology consultants offer Windows Server 2016 migration consulting services to help businesses of all sizes to design and carry out an efficient upgrade to Windows Server 2016 and Windows Hyper-V 2016 based on an on-premises, cloud-centric, or hybrid architecture. Progent can help your company to evaluate the benefits of Windows Server 2016 for your environment and can help you with any facet of designing, configuring, administering or debugging your Windows Server 2016 and Hyper-V 2016 solution. Progent can help you to take advantage of the many new disaster recovery and security capabilities of Windows Server 2016 and Hyper-V 2016 like Windows Containers for isolating applications, Shielded Virtual Machines, Credential Guard, Just In Time Privileged Access Management, VM software load, Storage Replica, plus multi-domain failover clusters.
Progent offers support expertise for WatchGuard Firewall/VPN security appliances including the WatchGuard Firebox and XTM series of Firewalls and the Firebox SSL Core VPN Gateway. Progent's WatchGuard professionals can help you choose, configure, and maintain a WatchGuard Firewall product that fits your network security requirements and budget. Progent can assist you to manage legacy WatchGuard firewall appliances or upgrade smoothly to modern WatchGuard firewall solutions.
Progent's Citrix experts can assist your business to plan, deploy, manage, and support a virtual Windows application delivery and management system based on Citrix XenApp. Progent's Cisco CCIE network consultants can help you enhance your network infrastructure for delivering server-side and client-side applications, and Progent's datacenter management and support experts can help your organization to administer and maintain a remote datacenter that features high uptime, enhanced protection, and fast disaster recovery.
ProSight Reporting is an expanding suite of in-depth reporting tools created to integrate with the top ticketing and network monitoring programs including ConnectWise Manage, ConnectWise Automate, Customer Thermometer, Auvik, and SentinelOne.
Infor CloudSuite Industrial, previously called SyteLine, is an ERP platform that embodies more than 25 years of background helping manufacturing and distribution companies to simplify complex supply chains and improve the efficiency of key processes to bring products to market quickly and meet customer commitments consistently. Progent can provide the expertise of an ERP specialist with over two decades of experience working with the SyteLine/CloudSuite Industrial product family. Progent can provide remote or on-premises services that can range from occasional advice to comprehensive solution planning and project management. Sample consulting services available from Progent for Infor CloudSuite Industrial include implementation, upgrades, business analysis, customization, CPQ, web site integration, debugging, data conversion, Amazon AWS integration, training, and DBA services.
Progent's Sun Solaris platform support services offer small businesses and software developers support for administering and supporting Sun Solaris environments that coexist with Microsoft-powered technology. Progent offers your business access to Sun Solaris consultants, support professionals certified by Microsoft and Cisco, and security specialists with CISM and CISA credentials. This wide range of experience provides you with a convenient single consulting firm to show you how to create and manage a protected and reliable cross-platform network and communications environment that allows Solaris and Microsoft coexistence by combining Microsoft Windows with popular variants of UNIX such as Apple Mac OS X, Solaris, IBM AIX, Hewlett Packard HP-UX, Berkeley UNIX (BSD), SCO UNIX, and Silicon Graphics IRIX (SGI/IRIX or leading Linux derivatives including RedHat, SUSE Linux, CentOS, Ubuntu Linux, PCLOS, fedora, Gentoo, Mandrake, Debian GNU/Linux, and Slackware Linux.
Progent's service experts in Mac and Windows technology can help you integrate Apple Macintosh and Windows computers into seamless environments with resource sharing and collaboration support. Enabling efficient co-existence among a variety of servers and desktops powered by Mac OS and Microsoft Windows calls for extensive knowledge of and background with Mac and Windows technology. Progent's background in Windows and Macintosh service makes it possible to provide world class support to companies that rely on these technologies to keep their strategic edge. Progent can also help you to integrate Apple's iPhones and iPads to operate with smoothly with your Windows environment.
Microsoft Expert Exchange Server Hosting Technology Professional
For mid-size businesses who need network support, Progent offers an array of alternatives including on-site service, remote assistance, phone-based Call Center, round-the-clock support with automatic network monitoring, emergency staff augmentation, business relocation support, application development, and expert consultation. For medium-size companies in California or other regions covered by Progent's field engineers, Progent offers expert on-premises help for solving technical issues quickly and affordably.
After Hours Consultant Services Hosting for Exchange
Progent's Ransomware Hot Line provides 24x7 access to a seasoned ransomware recovery consultant who can help your business to contain the progress of an ongoing ransomware attack. Call 800-462-8800
Cisco's Meraki MS line of access and aggregation switches are designed for environments ranging from small branches to campuses. Progent's Cisco-certified consultants can provide cost-effective online consulting to help you to design and implement a productive network architecture that incorporates Meraki MS switches, simplify network administration with Meraki's cloud-based management architecture, configure policies to ensure security, create and test a disaster recovery plan, and resolve issues related to any aspect of your Meraki ecosystem. Progent can also help your company to connect Meraki switches with Cisco's Nexus or Catalyst core switches and with Meraki wireless APs to build a unified networking solution.
Progent's Microsoft-certified SharePoint consultants offer affordable online and on-premises consulting expertise, software development, and debugging support for businesses of any size who want to migrate to SharePoint Server 2016 or SharePoint Online from earlier versions of SharePoint.
Progent can assist your organization to design a migration to Teams from Skype for Business and configure, administer, and troubleshoot a cloud or mixed implementation of Teams. Progent can help you to integrate Teams with Microsoft 365 apps, Exchange Online, SharePoint Online, and your phone infrastructure.
ProSight LAN Watch with NinjaOne RMM is Progent's network, server and endpoint monitoring service that incorporates advanced 24x7 remote monitoring and management techniques to keep your network operating efficiently by checking the state of vital assets.
Progent can provide the support of CISM Premier security consultants. The Certified Information Security Manager (CISM) organization describes the basic capabilities and worldwide standards of performance that information security professionals are expected to master. CISM gives business management the assurance that consultants who have earned their CISM certification have the experience and knowledge to deliver efficient security administration and support consulting.
ProSight Data Protection Services ECHO provide small and mid-sized businesses an affordable and fully managed solution for secure backup/disaster recovery (BDR). Available at a fixed monthly cost, ProSight DPS automates and monitors your backup activities and allows rapid restoration of critical files, apps and VMs that have become unavailable or damaged due to component failures, software glitches, disasters, human error, or malware attacks such as ransomware. ProSight Data Protection Services can help you protect, retrieve and restore files, folders, applications, system images, as well as Microsoft Hyper-V and VMware virtual machine images. Critical data can be backed up on the cloud, to an on-promises storage device, or mirrored to both. Progent's disaster recovery consultants can deliver world-class expertise to set up ProSight DPS to to comply with government and industry regulatory requirements like HIPAA, FIRPA, PCI and Safe Harbor and, when necessary, can help you to restore your critical data.
This page includes current updates on security threats, patches, and best practices. Call or email Progent if your organization needs help protecting your system against the latest cybersecurity threats.
ProSight LAN Watch with NinjaOne RMM is Progent's network, server and endpoint monitoring managed service that uses advanced 24x7 remote monitoring and management (RMM) technology to keep your network running at peak levels by tracking the health of critical assets.
Barracuda's value-priced CloudGen Firewall appliances offer web filtering, safe remote access, SSL VPN, high-security SD-WAN, and Zero-Trust protection along with centrally managed and monitored services encompassing your complete enterprise including on-premises, cloud, and hybrid network models. Public clouds supported include Microsoft Azure, AWS, and Google Cloud Platform (GCP). Progent can deliver the depth of expertise to be your single source for network guidance, administration, training, and cybersecurity expertise.
Progent is among the most qualified network support companies for creating email and messaging solutions based on Exchange 2000. Progent specializes in helping small businesses derive the full benefits of Exchange 2000 for common scenarios including upgrading from Exchange 5.5 Server, migration from an ISP-managed or POP3 e-mail environment, and using managed services for your Microsoft Exchange 2000 support.
Progent's Microsoft-certified consultants offer online or in-person expertise to help organizations of any size to design, implement, administer, and repair a backup solution built around System Center 2012 Data Protection Manager. Progent can help you to migrate from older releases of SCDPM or from another backup/recovery system, and Progent can integrate your Data Protection Manager implementation for onsite, cloud-based, or hybrid datacenters. Progent offers as-needed help for fixing particularly challenging issues, or full project management services. Progent's consultants can also assist you to design SCDPM 2012 into an enterprise-class disaster recovery plan.
Progent is a certified Hornetsecurity/Altaro partner and can plan, install, and manage a deployment of 365 Total Backup to protect your Microsoft 365 user and group mailboxes, files residing on your company's OneDrive Accounts and SharePoint Document Libraries, user and group Teams Chats, plus files on Windows laptops and desktops.
Progent has two decades of background helping small and medium-size businesses to plan, deploy, optimize, manage, and troubleshoot computer networks that support at-home workers.
Progent's Microsoft-certified consultants can assist your company to streamline desktop software update management by delivering expertise with management solutions that include Microsoft System Center Configuration Manager, Systems Management Server 2003, and Windows Server Update Services.
Altaro VM Backup software from Hornetsecurity offers small and mid-size organizations a dependable and budget-friendly solution for backing up and recovering Hyper-V and VMware-based virtual machines. Altaro VM Backup can be deployed in local, remote, multi-site, and cloud-hosted environments and also enables cost-effective backup to Azure Block Blob storage. Altaro VM Backup defends against ransomware attacks via Immutable Cloud Storage. This produces tamper-proof backup data that cannot be modified by any user including administrators or root users. Progent is a certified Hornetsecurity/Altaro partner and offers a broad range of online or onsite consulting services to help you to plan, deploy, optimize and debug a comprehensive backup/restore solution based on Altaro VM Backup software. With ProSight DPS Altaro VM Backup, Progent delivers a managed backup/restore service powered by on Altaro VM Backup software.
Progent's ProSight IT Asset Management is a cloud-based IT documentation management service that makes it easy to capture, update, find and protect data related to your network infrastructure, procedures, business apps, and services. You can instantly find passwords or serial numbers and be alerted automatically about upcoming expirations of SSL certificates ,domains or warranties. By cleaning up and managing your IT infrastructure documentation, you can eliminate up to 50% of time thrown away trying to find critical information about your IT network. ProSight IT Asset Management features a centralized repository for holding and collaborating on all documents required for managing your business network such as standard operating procedures and How-To's. ProSight IT Asset Management also offers a high level of automation for gathering and associating IT data. Whether you're planning improvements, performing maintenance, or reacting to an emergency, ProSight IT Asset Management delivers the knowledge you require when you need it.