Cisco offers an extensive product line of routers including appliances built to provide the protection, bandwidth, and reliability required by organizations ranging from small businesses to global enterprises and ISPs. Cisco routers include support for redundancy, transparent failthrough, and backup power for improved fault tolerance and system uptime. Progent can help you select and configure Cisco routers to build a reliable infrastructure for your network and to make it economical to grow as you support new users, start new offices, install new services, extend your network to customers and partners, and manage an increasingly mobile workforce. Progent can provide help with a range of routers powered by the Cisco IOS platform, including Cisco's 800 series of small office VPN routers, Cisco 1800 and 3800 Integrated Services Routers, Cisco 1900 and 4000 Generation 2 ISR routers, Cisco ASR 1000 and 9000 routers for wide area network edge applications, Cisco CRS Carrier Routing System for core Networks, plus legacy 1700 and 2600 Routers.
Progent can help you to plan for, deploy, and operate Microsoft System Center 2012 R2 Configuration Manager. Progent can assist you to migrate smoothly to Configuration Manager 2012 from an older device management solution or assist you to modify your current SCCM 2012 environment to support your changing business needs. Also, Progent can help you to build a software foundation that takes full advantage of SCCM by providing expertise with related Microsoft platforms including Active Directory Domain Services (ADDS), SQL SSRS, and Internet Information Services (IIS).
Progent's Cisco-certified Catalyst Wi-Fi 6 and Wi-Fi 6E WAP consultants can provide affordable remote and on-premises help for Catalyst Wi-Fi 6 and Wi-Fi 6E wireless APs.
If your company does not need urgent online support but expects to require technical services with your network soon, you can conserve time and money and guarantee that the right expertise will be ready when you require it by getting in touch with a Progent sales agent and registering as a client. For details, phone 800-993-9400 or email information@progent.com.
Progent's Co-managed Help Desk service makes it possible for your IT organization to split the load for Help Desk services seamlessly between your in-house IT team and Progent's roster of veteran technical support technicians and subject matter experts. Progent's Co-managed Help Desk service is a collaborative support solution based on ConnectWise Manage, the top shared PSA platform for managing end-user service requests, ticket lifecycle, ownership, status tracking, and reporting.
Progent's seasoned team of IT consultants and subject matter experts have extensive experience delivering remote and onsite support for businesses of all sizes who need to integrate Android phones and tablets into their information systems so that users can work together from virtually anywhere. Progent has the breadth of know-how to resolve technical issues that span multiple manufacturers and that entail a combination of legacy and up-to-date information technology. Progent offers budget-friendly online technical support to assist you with any facet of planning, implementing, managing and maintaining your BYOD solution. Progent can provide occasional support to assist you to handle particularly stubborn technical issues, or Progent can provide outsourced or co-sourced project management support to help you finish major network initiatives on time and on budget. Progent can help with on-premises, cloud-based, or hybrid networks and can provide expertise with operating systems, applications, management tools and network infrastructure. Progent also offers customized group or one-on-one classes to show you how to manage and use Android phones and tablets to maximize their business value.
Microsoft Lync Server 2013, renamed Skype for Business, allows organizations of all sizes to create a centrally managed and protected communications ecosystem that supports a BYOD computing style with IM, real-time presence, audio/video and web meetings with app sharing, as well as IP-based and PSTN calling enabled for a broad range of stationary PCs and mobile endpoints. Progent's Microsoft-certified Lync Server 2013 consultants and network architects can assist your company to assess the business benefits of Lync 2013, create an on-premises, cloud-based (via Microsoft Lync Online) or mixed model appropriate for your current and future plans, deploy Lync 2013 in a way that expedites your return on investment, and deliver custom webinar and on-premises training to your management team and users. Progent has expertise in key pieces of a Lync 2013 solution including Microsoft Windows Server, SQL Server Express and Exchange, and Progent can help your organization to combine Lync 2013 with key Office and Microsoft 365 applications such as Outlook and PowerPoint.
Progent's Windows 11 experts offer a range of services for Windows 11 including cloud and hybrid integration, mobile management and synchronization, at-home workforce access, security and compliance, streamlined deployment, and Help Desk Call Center support.
Progent's Windows 11 consulting experts offer a variety of services to support Windows 11 including cloud and hybrid solutions, mobile device management and synchronization, teleworker connectivity, data and identity security, streamlined provisioning, and Help Desk support services.
NetDocuments (NetDocs) is a cloud-based document management system designed specifically for law practices. Progent can provide online access to NetDocuments consultants who can help your law firm to design, configure, administer, optimize, or troubleshoot a document management system solution based on NetDocuments.
Progent can assist your business to plan and execute a smooth migration from a Sun Solaris-based IT system to a network powered by MS Windows and capable of supporting Microsoft's familiar office productivity software, business applications, and developer tools. Progent's Sun Solaris, Windows and Cisco engineers and software development experts can help you preserve your information and reduce business discontinuity by designing an effective transition strategy that protects your current assets in Sun Solaris application and infrastructure. UNIX-to-Windows transition support services offered by Progent include evaluation of current infrastructure, migration planning and validation, MS Exchange migration support, information and application migration, and server and storage migration and consolidation.
Progent's background providing Microsoft .NET support and Microsoft SQL Server consulting, and Progent's programming experience with Microsoft VBasic, XML, and other developer platforms enable Progent to design specialized line-of-business programs and eCommerce environments that operate transparently with Dynamics GP/Great Plains Software. Progent's Dynamics GP/Great Plains management reporting services can show you how to create reports that let you analyze your business more effectively, turning uncooked data into useful insights into your business.
Progent's Microsoft-certified engineers can deliver affordable online and onsite help to implement your upgrade to Exchange Server 2010, generate extensive documentation of your upgraded messaging environment, train your network support staff and end users to get them up to speed quickly on Microsoft Exchange Server 2010, and provide continuing management consulting and technical support. Progent can also assist you to migrate from Exchange 2010 to Exchange Server 2013 or Exchange 2016.
Progent's Microsoft-certified ISA Server consulting experts have broad backgrounds developing corporate security designs for IT networks with many sites, remote users, and mission-critical eCommerce applications. A Progent ISA 2004 Firewall consultant can help your small or mid-size company plan and implement a configuration of Microsoft ISA Server 2004 that supports your IT security requirements without restricting your network.
Progent can assist small and medium-size businesses to implement collaborative solutions to make it easy for their at-home workforce to benefit from positive interaction with fellow workers and customers.
For desktop virtualization, Progent can provide the support of a Citrix XenDesktop expert who can help your company to plan a XenDesktop solution that improves the business impact of your IT network; integrate XenDesktop software with your physical and virtual servers, end-user devices, and printers; upgrade your older virtual desktop software to the latest releases of XenDesktop; and provide advanced online troubleshooting. Progent can also instruct your network managers to adhere to industry leading practices to maintain your XenDesktop solution efficiently.
Progent's certified information technology consultants can provide Windows Server 2016 migration consulting services to help businesses of any size to plan and implement a smooth upgrade to Windows Server 2016 and Hyper-V 2016 using a local, cloud, or hybrid deployment model. Progent can assist you to evaluate the value of Windows Server 2016 for your enterprise and can help you with any aspect of planning, deploying, managing or debugging your Windows Server 2016 and Windows Hyper-V 2016 ecosystem. Progent can assist you to benefit from the many new disaster recovery and information assurance features of Windows Server 2016 and Hyper-V 2016 such as Windows Containers for isolating applications, Shielded Virtual Machines to protect against compromised administrators, Credential Guard and Remote Credential Guard, JIT Privileged Access Management, Virtual Machine software load, Storage Replica, plus multi-domain failover clusters.
MS Communications Server delivers IM and presence as part of a scalable, world-class package offering enhanced security, seamless compatibility with additional Microsoft software, an expandable, standards-based development environment, and compliance with regulatory requirements such as HIPAA, Sarbanes-Oxley, and GLB. Communications Server allows lower costs and elevated operational efficiencies, enhanced worker productivity, and better intellectual property security. Microsoft Communications Server has been replaced by Lync Server, which in turn has been revamped and renamed Skype for Business. Progent's certified unified communications consultants offer remote and onsite support and mediation help for your Office Communications Server 2007 deployment and can assist your organization to assess the advantages of migrating to Microsoft's Skype for Business. Progent can also help you to plan and carry out an efficient migration that will add business value to your information network
Progent offers companies of any size professional support for Intrusion Protection products and IPsec VPN technology from major firewall and VPN security vendors such as Palo Alto Networks, WatchGuard, Juniper Networks, Fortinet, and Symantec. Progent can help you create a comprehensive security plan and select the right technologies from multiple vendors to achieve your security goals while staying within your spending limits.
Progent's Cisco-certified Catalyst 802.11ax AP experts can provide affordable online and onsite help for Catalyst next-generation Wi-Fi 6 wireless APs.
Progent's data center IT services are intended for businesses with hardware housed at IDCs or data center co-location hosting facilities and requiring on-demand in-person help at the colocation site plus remote support from Microsoft and Cisco Certified professionals. Progent provides a complete array of Internet Data Centers and IDC and colocation consulting services including network architecture analysis, Windows and UNIX server integration and support, troubleshooting for server and communications networking, development and installation of non-stop configurations, architecting and deploying layered security structures, firewall integration and support, configuring load balancing environments, and planning fault tolerant server and storage clustering systems.
Progent can assist you in any and all facets of your migration to Microsoft Exchange Server 2016 such as designing high availability (HA) architecture for a local, Microsoft cloud connected or hybrid environment; server and CAL licensing requirements for Exchange 2016 and Windows Server 2012 R2 or later; migrating mailboxes; Hyper-V strategy; specifying storage capacity required for your virtual machines (VMs), databases and log files; configuring hardware load balancing (HLB) for high-availability client access services; planning, building and validating Exchange Servers and Windows Servers and DAG groups; setting up collaboration with SharePoint; preparing your firewall; resolving SSL issues; providing client remediation with Office desktop or Microsoft 365; and setting up Outlook on the web.
Progent is structured to provide comprehensive online support for all technologies common to today's small company information systems and allows you to outsource a variety of strategic, as-needed services such as a temporary CIO to offer advanced planning and negotiating skills, a Technical Response Center for help desk services, proactive remote monitoring, spam and email-borne virus protection as a managed service, best-practices project management help for critical projects such as site moves orOS migrations, Cisco-certified consultants for building and maintaining high-performance and robust network infrastructure, certified security specialists to ensure information protection and regulatory compliance, disaster recovery experts to create business continuity strategies, and software programmers to create, enhance, or repair business application programs.
With Cisco Catalyst switches for small and mid-size businesses, Cisco enables organizations to realize all the advantages of bringing intelligent services to their networks. Cisco's Catalyst switch technology allows you to enable features that make your network infrastructure sufficiently robust to handle time-critical needs, scalable to facilitate growth, secure enough to protect confidential information, and capable of prioritizing and controlling traffic flows to streamline system operations. Progent's CCIE certified consultants can show you how to pick out and integrate Cisco Catalyst switches that make sense for your business. In addition, Progent's CISM certified security specialists can show you how to create a strategic protection policy and configure Cisco Catalyst switches so they powerfully support your security strategy. Cisco Catalyst switching products that Progent provides expertise for include Cisco's Catalyst 2950 switches, Cisco Catalyst 3750 switches, Cisco Catalyst 4500 switches, and Cisco Catalyst 6500 Series Switches.
Linux Network Consulting New Mexico - Albuquerque, NM, Las Cruces, NM, Santa Fe, NM, Rio Rancho, NM Linux Consultant
ProSight ECHO Data Protection Services from Progent provide small and mid-sized businesses a low-cost end-to-end solution for cloud backup/disaster recovery. ProSight Data Protection Services automates your backup activities and enables rapid restoration of critical data, apps and virtual machines that have become unavailable or corrupted due to hardware failures, software glitches, natural disasters, human mistakes, or malware attacks like ransomware. ProSight DPS can help you back up, recover and restore files, folders, apps, system images, as well as Microsoft Hyper-V and VMware virtual machine images. Critical data can be protected on the cloud, to a local storage device, or to both. Progent's BDR consultants can provide world-class support to set up ProSight Data Protection Services to to comply with regulatory standards like HIPAA, FINRA, PCI and Safe Harbor and, whenever needed, can help you to recover your business-critical data.
Progent's Microsoft consultants can help you to evaluate the benefits of Lync Server 2010 for your environment and can assist you to design and carry out a rollout of Microsoft Lync Server that consolidates the administration of Instant Messaging and Presence and increases the productivity of your in-house employees, at-home workers, and smartphone users. Progent's consultant's can also assist your company to carry out a smooth upgrade to Lync Server from Microsoft Office Communications Server or from Microsoft Live Communications Server, interface Microsoft Lync Server with Exchange Server, SharePoint Server, and SQL Server, show you how to run Lync Server to enhance the collaborative capabilities of Microsoft Office programs, and offer training and ongoing support for Lync and other Microsoft products.
Altaro VM Backup software from Hornetsecurity provides small and mid-size businesses a dependable and budget-friendly platform for backing up and restoring Microsoft Hyper-V and VMware-based virtual machines. Altaro VM Backup can be deployed in on-premises, offsite, multi-site, and cloud architectures and also supports low-cost cloud backup to Microsoft Azure storage. Altaro VM Backup defends against ransomware by leveraging Immutable Cloud Storage. This produces tamper-proof backup data that cannot be modified by anyone including administrators. Progent is a certified Hornetsecurity/Altaro partner and can provide a wide range of online or onsite consulting services to help you to design, install, manage and troubleshoot a modern backup and disaster recovery system based on Altaro VM Backup. With ProSight DPS Altaro VM Backup, Progent offers a managed backup/restore service powered by on Altaro VM Backup software.
Progent can deliver a wide array of low-cost remote and onsite consulting services to assist you to install, administer, and debug desktops and mobile devices based on Microsoft Windows, macOS/OS X, iOS, Android, or Linux.
Progent's Mac experts can support the creative aspect of Mac computing by providing help services and education in graphics, sound, and motion video. Progent's support professionals can provide expertise in a variety of Apple Mac programs including Adobe Photoshop, Illustrator, Adobe InDesign, QuarkXPress, Apple Logic, MOTU Digital Performer, Digidesign Pro Tools, Apple Final Cut Pro, Apple Motion, and After Effects. Progent can also assist you with special projects such as scanning or digitizing audio or video or configuring an audio/video post production studio.
ProSight Reporting is a growing line of real-time reporting tools designed to work with the leading ticketing and network monitoring applications such as ConnectWise Manage, ConnectWise Automate, Customer Thermometer, Auvik, and SentinelOne.
Progent provides small organizations a pair of specially designed security inventory scanning packages that provide, for a preset fee, remotely managed scans of your network security profile which are evaluated by expert information security engineers who assess the data collected by the scan, deliver unbiased evaluations of your current security vulnerability, and make recommendations for enhancements. Progent has developed two complementary network security evaluation scanning packages for external and internal scanning that are priced to fit the budgetary realities of small businesses while providing enterprise-quality assessments of your network's exposure to attack.
Progent offers several basic kinds of Help Desk services : Microsoft and Cisco Help Desk Outsourcing Services, Virtual Helpdesk Services, and Help Desk Consulting and Staffing. Progent is a Microsoft-certified Partner and Progent's Help Desk staff of authorized Microsoft experts offers your customers instant access to a reliable technical group with years of experience delivering phone support and remote access troubleshooting for networks based on Microsoft products. Progent's focus is on earning the support Helpdesk a respected image as a solid contributor to company productivity. Progent's target is to fix rather than merely report problems.
Progent is a dealer and consulting firm for SentinelOne's Singularity product line, a subscription-based, cloud-first cyberthreat management platform that includes machine learning technology and advanced services to provide comprehensive endpoint detection and response (EDR).
Microsoft Dynamics Business Central (previously, formerly} called Microsoft Dynamics NAV and Navision) provides SMBs a unified soultions for financial management, inventory control, operations control, capacity planning, procurement, sales and marketing, demand forecasting, and advanced reporting. Progent's Dynamics 365 Business Central experts can help your organization to maintain your older Dynamics NAV system or upgrade efficiently to a cloud-based, local, or hybrid deployment.
Progent's ProSight Email Guard solution uses the services and infrastructure of leading data security vendors to provide web-based management and comprehensive security for all your inbound and outbound email. The hybrid structure of ProSight Email Guard combines cloud-based filtering with an on-premises security gateway appliance to offer advanced defense against spam, viruses, Dos Attacks, DHAs, and other email-borne threats. Email Guard's Cloud Protection Layer acts as a first line of defense and keeps most unwanted email from reaching your network firewall. This decreases your exposure to inbound threats and conserves network bandwidth and storage space. Email Guard's onsite gateway appliance provides a deeper level of analysis for incoming email. For outbound email, the local gateway offers anti-virus and anti-spam filtering, DLP, and encryption. The local gateway can also assist Exchange Server to monitor and protect internal email that stays within your security perimeter.
Progent's managed services for patch management provide businesses of all sizes a versatile and cost-effective alternative for evaluating, validating, scheduling, implementing, and tracking updates to your virtual and physical; servers, peripherals {like scanners, infrastructure appliances like switches and wireless access points, and IoT devices like alarms and health monitors.
Progent's Technical Response Center (TRC) offers affordable national extended hours remote troubleshooting for computer systems based on Windows and Cisco technology. Progent's Microsoft and Cisco-Premier support professionals offer 24x7 telephone support and remote secure computer connection to isolate and repair technical problems quickly and affordably.
Progent's Linux support services offer small companies and developers assistance with managing and maintaining Linux systems that coexist with Microsoft-based networks. Progent can give your organization access to Linux consultants, consulting professionals certified by Microsoft and Cisco, and security experts with CISA credentials. This wide array of expertise offers you an easy single consulting firm to help you build and maintain a protected and robust mixed-platform connectivity and communications infrastructure that allows Linux and Microsoft coexistence by combining MS Windows with leading Linux derivatives including RedHat, SUSE, CentOS Linux, Ubuntu, PCLOS, fedora, Gentoo Linux, Mandrake, Debian-GNU, and Slackware Linux.
Progent is a leader in economically delivering world-class IT help to small businesses. Progent's achievement in handling the network support needs of the historically underserved small company market is the cumulative result of major technical and operational breakthroughs that have eliminated much of the traditional costs out of administering IT support, injected unmatched technical expertise into the support system, and significantly streamlined the solution cycle.
Progent delivered a wireless networking environment that allowed a school to increase efficiency and eliminate the recurring costs of a dedicated link. Progent proposed a Proxim Tsunami wireless 60Mbps bridge. The economical building-to-building Proxim bridge is designed for connecting separate sites as far as 2.5 miles apart and can reach even longer ranges. This wireless alternative provided better performance and dependability than recourse to amplifying the 802.11b wireless network, and since it uses the 5.8Ghz spectrum it provided protection against outside interference.