Progent's Microsoft-certified consultants can help you to assess the value of Microsoft Lync Server for your business and can help you to design and carry out a deployment of Lync Server 2010 that unifies the administration of Instant Messaging and Presence and increases the productivity of your in-house staff, at-home workers, and smartphone users. Progent can in addition help your company to perform an efficient migration to Lync Server 2010 from Microsoft Office Communications Server or Live Communications Server, integrate Lync Server 2010 with Microsoft Exchange, Microsoft SharePoint, and SQL Server, show you how you can run Microsoft Lync Server to improve the collaborative functions of MS Office programs, and provide online seminars and ongoing technical support for Microsoft Lync Server 2010 and other Microsoft technologies.
Progent is committed to knowledge transfer from Progent's consultants to customers. By teaching clients to handle technical issues that are within their scope, Progent can focus on delivering high-value skills where Progent faces few competitors. Small companies who utilize familiar freelance consultants or who employ in-house support staffs benefit when Progent transfers knowledge about critical technology and tested methodologies to make their networks more reliable, secure, and efficient.
Progent offers two low-cost service packages designed to allow small companies to receive an independent security assessment from a certified security engineer. With Progent's External Security Inventory Checkup, a security engineer administers a comprehensive examination of your network from beyond your firewalled perimeter to determine possible weaknesses in the security posture you present to the outside world. With Progent's Internal Network Security Inventory Scan, a security expert runs a system scan from a secure machine within your company firewall to determine vulnerabilities to internal attacks. The two security inventory packages are configured and run from a secured remote site.
Progent offers access to the affordable support of remote Internet connectivity experts to assist your company to assess or enhance your Internet services so your Internet access solution aligns with your business requirements. Services provided by Progent's engineers include assessment of your existing bandwidth use, carrier and service plan comparison and selection, network provisioning, and managing a seamless move to a different ISP and/or service arrangement. Network provisioning can include enhancing existing routers and switches and configuring new ones, setting up firewalls, and designing dependable Border Gateway Protocol configurations.
Progent's Microsoft-certified network engineers can help your organization to determine the benefits of Microsoft Exchange Server 2010 for your business and can assist you to plan and carry out an efficient upgrade to Exchange Server 2010 from Microsoft Exchange 2003 or Microsoft Exchange 2007 Server that will provide fast payback by improving your workers' efficiency, cutting the expense of equipment and support, streamlining administration, and integrating your vital communications platforms.
Cisco's Catalyst family of wireless controllers streamline the administration of Wi-Fi LANs by unifying the configuration and management of Wi-Fi APs, tuning Wi-Fi performance by limiting the effect of radio frequency congestion, enhancing wireless availability with fast auto-failover, and strengthening security by detecting threats and analyzing network traffic based on user type and locale. Progent can help your business to configure Cisco wireless LAN controller appliances to manage Wi-Fi LANs of all sizes. Progent can assist you to maintain and troubleshoot your existing Cisco-based Wi-Fi environment or carry out an efficient transition to Cisco's modern Wi-Fi controller solutions.
Progent's certified Windows Server 2019 experts can assist your organization to plan and carry out an efficient migration to Windows Server 2019 using existing deployment architecture or a new cloud-based or hybrid model. Windows Server 2019 delivers major enhancements in scale, speed, ease of management, Hyper-V virtualization, security and compliance, hybrid on-prem plus cloud deployments, resilience, and Linux support.
Progent's ProSight family of managed services are geared to provide organizations who have small internal network support teams with affordable help from world-class management platforms and consulting expertise. Advantages of Progent's ProSight line of managed IT services include fixed IT maintenance expenses, automation of common management tasks, continual absorption of the latest information technology, smooth migration from older systems to current solutions, improved alignment of information technology with business objectives, guidance from seasoned IT experts, and allowing management to concentrate on business instead of ever-changing computer technology.
VMware's NSX virtual network technology allows you to create complete logical networks in software. NSX permits virtual networks to be deployed in minutes and managed with a high level of automation independent of the physical components used by the underlying IP network. VMware Site Recovery Manager (SRM) allows automated disaster recovery, application mobility, plus non-intrusive site relocation, failback and re-protect. SRM also permits non-intrusive testing for disaster recovery, updates and patches and can produce audit reports to verify complete service restoration, validate SLAs and demonstrate DR compliance. When used with VMware's NSX virtual network technology, VMware Site Recovery Manager can quickly recover the complete logical network topology at the secondary site. Progent can provide the skills of a VCDX certified VMware NSX consulting expert and VMware SRM system architect to help your organization to plan, deploy, test and administer a disaster recovery system based on VMware SRM and VMware NSX.
SQL Server 2014 incorporates significant improvements in critical areas such as performance, uptime, compliance, and cloud readiness. SQL Server 2014 is the first release of SQL Server that includes in-memory technology that works seamlessly across all types of applications including OLTP, data warehousing, and business analytics (BI). Progent's Microsoft-certified SQL Server 2014 consultants can deliver efficient remote and onsite services such as planning, deployment, administration, remediation, and software development services to enable businesses of all sizes to realize fast return from their SQL Server 2014 investment.
Progent's veteran team of IT consultants and subject matter experts have extensive background delivering online and onsite support for businesses of all sizes who want to incorporate Android phones into their information networks so that mobile clients can work together from virtually anywhere. Progent has the range of skills to resolve technical problems that involve numerous manufacturers and that entail a combination of legacy and current information technology. Progent provides budget-friendly remote technical support to assist you with any facet of planning, implementing, managing and maintaining your Bring-Your-Own-Device (BYOD) solution. Progent can provide occasional support to assist you to handle especially challenging technical issues, or Progent can provide comprehensive project management support to help you finish major IT projects on schedule and on budget. Progent can help with on-premises, cloud-centric, or hybrid networks and offers support for all major operating systems, apps, management tools and hardware infrastructure. Progent also offers specialized group or one-on-one training sessions to help you manage and use Android phones and tablets efficiently.
Progent's certified Office Excel and Office 365 Excel consultants offer a wide range of remote support services to assist your organization to design, program, test, deploy, administer, and troubleshoot business applications based on any release of Microsoft Excel, including Excel 2016 and Microsoft Office 365 Excel. Progent can assist you to move your current Excel applications to the newest versions of Excel, integrate Excel with iOS-powered iPhones and iPads and Android phones and tablets, and identify and fix compatibility problems between different versions of Excel. Progent offers on-demand help to organizations looking for a fast solution to a stubborn issue related to Excel and Progent also offers full project management services for upgrading or creating mission-critical applications built on Office Excel. Progent's affordable online training for Office Excel can be custom tailored to meet the needs of individual users or groups.
Nagios and MRTG are powerful, free monitoring utilities that operate on the Linux OS and can be deployed to monitor UNIX/Linux networks, Microsoft Windows systems, or multi-platform environments in which the Linux OS and Windows run side by side. Nagios allows network managers to track network services including SMTP, HTTP, FTP, and PING. MRTG permits you to graph the bandwidth through SNMP-enabled network appliances such as servers, routers, and switches. Progent's system integration engineers can help you use both these programs to tune and repair your system.
SQL Server 2008 delivers indispensable, familiar tools to computer professionals and information workers, lessening the difficulty of creating, deploying, administering, and using enterprise data and analytical applications on platforms ranging from handheld devices to enterprise data systems. The sophistication and integration demands of Microsoft SQL Server 2008 call for an IT consulting firm with hands-on expertise and broad knowledge in planning and building information-based, end-to-end business IT solutions. The knowledge and experience of Progent's Microsoft-certified technical team, with an average of more than 10 years of background supporting Microsoft integration, assures you success in designing, configuring and managing Microsoft SQL Server 2008 solutions that are well integrated with the Microsoft .NET platform.
Progent offers access to the cost-effective support of remote Internet connectivity experts to help your organization to evaluate or enhance your Internet services so your Internet connectivity solution matches your business requirements. Support services available from Progent include evaluation of your current bandwidth use, carrier and service plan comparison and selection, network provisioning, and managing a seamless move to a different ISP and/or service arrangement. Network provisioning can include enhancing current routers and deploying additional ones, implementing firewalls, and upgrading fault-tolerant BGP architectures.
Progent's Juniper-certified network engineers can help you evaluate the business case for adopting Juniper's SRX Series gateways, plan and execute cost-effective deployments, configure equipment to reflect your security strategy, and provide ongoing consulting services to help you monitor, manage, update, and troubleshoot your environment in order to maximize the business value of your SRX gateway solution.
Microsoft Forefront Threat Management Gateway builds on the proven security capabilities of ISA Server 2006 and offers a easily administered Internet gateway that acts as a one-server platform for a variety of security functions including an application and network layer firewall, URL filtering, antimalware, IPS, application proxy, Virtual Private Network management, and HTTP and HTTPS inspection. Forefront Threat Management Gateway provides advanced web security logging and reporting features, permits custom reports powered by Microsoft SQL Server, works with Active Directory to simplify policy enforcement, and can be deployed as a virtual server to cut costs and improve availability. Progent's Microsoft-certified engineers can assist your company to design and execute pilot and production deployments; integrate Microsoft Forefront Threat Management Gateway with Windows 2008, AD, SQL Server, Exchange Server 2010, and SharePoint 2010; set up Microsoft Forefront Threat Management Gateway to operate on a virtual machine with Microsoft Windows Hyper-V; and provide continuing support and troubleshooting. Progent can also assist your organization to upgrade smoothly to Microsoft Forefront Threat Management Gateway from Microsoft ISA Server 2006 or 2004.
For corporations with branch offices in or any area served by Progent's engineers, Progent's Microsoft-Certified IT consulting professionals and certified Cisco system consultants offer a variety of IT support services such as project planning, SOX compliance, office moves, enterprise security, network architecture, on-site or phone-based emergency support, and troubleshooting for co-location hosting environments. A Progent network architect can help you plan a multi-site information system that makes smart use of co-location facilities and Internet data centers. Progent's Microsoft Premier consultants can help major corporations plan, deploy and maintain major rollouts of the latest releases of Microsoft technology such as Enterprise Active Directory, Exchange Server, SharePoint, Microsoft SQL, and Enterprise Windows. Progent's CCIE and Cisco Certified Network Professional experts can help you deploy Cisco products for connection solutions that combine simple, high-performance, integrated, and wireless networking.
Progent's experienced ransomware recovery experts can assist you to restore a network victimized by a ransomware cryptoworm such as Ryuk, Dharma, NotPetya, or Locky.
Progent's ProSight family of managed services are intended to provide businesses who have minimal internal network support teams with low-cost access to world-class management tools and technical expertise. Advantages of the ProSight line of managed services include predictable network maintenance costs, automation of routine management processes, ongoing adoption of the latest technology, smooth migration from older technology to modern solutions, improved alignment of computer technology with strategic objectives, guidance from seasoned network consultants, and allowing management to concentrate on business issues instead of fast-evolving information technology.
Progent can provide access to a veteran consultant with extensive hands-on experience configuring, maintaining, and enhancing telepresence systems from top-tier vendors such as Cisco, TANDBERG, Polycom, LifeSize, and Radvision. Progent can coordinate with your in-house IT support team, your Internet Service Provider, and your video conferencing platform vendor to assist your company increase the business value of your video conferencing ecosystem.
Configuration Manager 2016 automates software deployment and updating, simplifies security and compliance settings management, keeps track of network resources, guards against company data leakage, performs network health monitoring, allows safe end-user self service, and offers a common control mechanism for managing multi-operating system ecosystems based on on-prem, cloud, or hybrid deployment architectures. Progent's Microsoft-certified SCCM 2016 consulting team and Microsoft Azure cloud integration experts can help you with any aspect of planning, installing, operating and repairing a SCCM 2016 solution for on-premises, cloud-based, or hybrid networks.
Progent offers economical online access to IT engineers skilled in a broad array of utilities and services that provide solutions for backing up Windows, Mac, and Linux/UNIX servers and workstations as well as laptops and handhelds. Progent can provide expertise for leading backup platforms such as Acronis Backup and Recovery, Barracuda Backup, Altaro VM Backup, Backup Exec, BackupAssist Software, CrashPlan PRO, Double-Take Software, Mozy, Retrospect, Apple Time Machine, vSphere Data Protection, and Oracle Solaris FLARs. Progent can assist you to deploy, enhance, or troubleshoot backup/restore solutions for a range of environments such as on-premises, edge to datacenter, cloud-based, or hybrid.
Progent's ProSight IT Asset Management is an IT infrastructure documentation management service that allows you to capture, maintain, find and protect information about your network infrastructure, procedures, applications, and services. You can quickly find passwords or IP addresses and be warned automatically about impending expirations of SSL certificates or warranties. By updating and managing your IT infrastructure documentation, you can eliminate up to half of the time thrown away searching for critical information about your IT network. ProSight IT Asset Management includes a common repository for holding and collaborating on all documents related to managing your network infrastructure such as standard operating procedures (SOPs) and self-service instructions. ProSight IT Asset Management also offers a high level of automation for gathering and relating IT data. Whether you're planning enhancements, performing maintenance, or responding to a crisis, ProSight IT Asset Management delivers the information you need when you need it.
Progent's Cisco-certified wireless networking experts can provide online and on-premises consulting and troubleshooting services to assist you to design, install, administer, optimize, and repair wireless networks that utilize Cisco's Meraki APs. Progent's experts can also help your organization to design and implement hybrid networks that combine local and cloud-hosted resources and that provide seamless connectivity, enhanced protection, streamlined management, and consistent operation for all your mobile and desktop devices.
Progent's Cisco-Premier network engineers can assist you to run Cisco's network management tools alongside a selection of powerful third-party applications to create a complete network management solution to keep your environment running reliably, fully utilize expensive resources, guard your data, revive rapidly from device breakdown or deliberate assaults, and allow you to add or repurpose valuable resources intelligently and affordably as your company grows.
NetDocuments (NetDocs) is a cloud-based document management system (DMS) designed for legal workflows. Progent offers online guidance from NetDocuments consultants who can help your law firm to plan, deploy, manage, tune, or debug a document management system environment powered by NetDocuments.
DoubleTake/Carbonite Software publishes a family of products designed to provide small businesses a variety of cost-effective solutions for replicating and recovering vital workloads including Exchange, SQL, Blackberry, and Microsoft SharePoint. Progent's disaster recovery planning experts have extensive experience integrating DoubleTake/Carbonite products into small company IT systems to achieve a high state of availability and business continuity readiness at an affordable price.
Progent's Ransomware Hot Line provides 24x7 access to a seasoned ransomware recovery consultant who can assist your business to contain the progress of an ongoing ransomware breach. Call 800-462-8800
Lync Server 2010 provides Instant Messaging, Real Presence, audio and video conferencing, desktop collaboration, as well as VoIP and traditional PSTN calling. Lync Server 2010 can enhance the capability of Microsoft Exchange, SharePoint Server and Office or cloud-based Microsoft 365 and streamlines management through integration with Active Directory. Lync can also cut capital and operational costs by doing away with Voice-over-IP hardware and subscription services, PBX gear, or conventional teleconferencing solutions. Progent's Microsoft-certified IM and Presence experts offer online and on-premises support to assist your company to manage and troubleshoot your current Lync Server 2010 environment or evaluate the benefits of migrating from Lync to Skype for Business, which is Microsoft's new release of the product family. Progent can also assist your organization to design and carry out an efficient Skype for Business upgrade.
Progent can provide economical online support from engineers skilled in a broad range of products and technologies that deliver solutions for protecting Microsoft Windows, Mac, and Linux physical and virtual servers and desktops as well as laptops and smartphones. Progent can provide help for leading data protection products including Acronis Backup and Recovery, Barracuda Backup, Altaro VM Backup, Backup Exec, BackupAssist, HP Data Protector, Double-Take Backup, Mozy, Retrospect, Time Machine, vSphere Data Protection, and Solaris FLARs. Progent can assist you to design, upgrade, or troubleshoot data backup systems for a range of topologies including local, remote, cloud-based, or hybrid.
Progent's expert software programmers, database architects, and project management consultants can assist large businesses to carry out development projects for Microsoft Windows, Linux, or Web applications. Progent's enterprise co-sourcing services include access to seasoned program managers for high-level planning and program co-ordination or Progent can help clients fill in expertise gaps by providing database architects and programmers experienced in building RDBMS applications powered by SQL Server, Oracle, or MySQL. Progent's SharePoint Server consultants can assist clients to incorporate SharePoint with additional data sources such as Microsoft SQL and Office Excel to create data-intensive intranets and portal sites. Progent also offers expertise with web development tools and can help clients to build, expand, repair, or port web-based applications to utilize the most current web technology.
Progent's computer outsourcing support offerings for small companies include planning 2003 Server, .NET Server, and Microsoft BackOffice environments, coordinating upgrades to Microsoft Windows XP, Windows 2003 Server, Active Directory, and Exchange 2003 Server, Help Desk services, remote and on-site repair, resolving chronic integration issues, and creating a company-wide security strategy. Progent can show you how to maximize network availability and performance via non-stop technologies, resilient network architecture, and proactive network monitoring. Progent also offers special project help for large-scale migrations and can assist with requirements definition, product inventory, bill of materials production, sourcing qualification, procurement logistics, and complete documentation. Progent's computer outsourcing service also includes education for office productivity programs such as Microsoft Office.
Progent can provide cost-effective remote consulting to help you to plan, configure, and fix any facet of your iPhone and Windows integration efforts and is available for quick jobs to help you through specific technical bottlenecks or long-term engagements to help you complete business-critical initiatives on time and within budget. Progent has expertise in on-premises, cloud-centric, or hybrid networks and can help you create or support a highly available, protected and efficient network infrastructure that aligns with your computing model. Progent also offers online and on-premises training to help manage and use your iOS devices in a secure, team-oriented environment that optimizes the business value of your IT network.
Small to middle size companies can now enjoy all the advantages of System Center Operations Manager 2007 and also have quick access to Progent's Microsoft certified network consulting experts. With Progent's economically priced IT support programs, mid-size organizations can choose a simple co-sourcing service program based on Operations Manager with server monitoring, reporting, Help Desk and online troubleshooting or a complete 24x7 outsourcing solution. Progent offers expertise in Microsoft Operations Manager 2007 to offer small company information systems enterprise-class reliability, protection and productivity.
Progent's Meraki Wi-Fi AP experts provide remote and on-premises support to help organizations of all sizes to design, install, maintain, expand or troubleshoot Wi-Fi systems that include Cisco Meraki APs. Progent can help your business to configure and manage Cisco's Meraki-based wireless networks for environments that range from a teleworker's home or a remote office all the way to a campus or a multi-site enterprise. Progent can also help you to integrate other Cisco products including Catalyst and Nexus switches, routers and firewalls to build a cohesive network infrastructure that delivers identical connectivity, performance, security, manageability and uptime for wired and Wi-Fi clients irrespective of their location or device.
Progent can help your business to plan and implement an efficient transition from a Solaris-powered information environment to a network powered by Microsoft Windows and capable of supporting Microsoft's powerful office productivity suites, business applications, and developer tools. Progent's Sun Solaris, Windows and Cisco consultants and software development specialists can show you how to guard your data and reduce business disruption by developing an effective migration plan that preserves your current assets in Sun Solaris application and technology. UNIX-to-Windows migration support expertise offered by Progent include evaluation of existing infrastructure, transition strategy and validation, MS Exchange migration expertise, data and application software transition, and processor and media transition and economization.
ProSight Data Protection Services ECHO from Progent provide small and mid-sized businesses an affordable end-to-end service for reliable backup/disaster recovery (BDR). For a fixed monthly price, ProSight DPS automates your backup processes and allows rapid restoration of vital data, apps and VMs that have become unavailable or corrupted due to hardware failures, software bugs, natural disasters, human error, or malicious attacks like ransomware. ProSight DPS can help you protect, retrieve and restore files, folders, apps, system images, plus Hyper-V and VMware virtual machine images. Important data can be protected on the cloud, to a local storage device, or to both. Progent's BDR specialists can provide advanced support to configure ProSight Data Protection Services to to comply with regulatory standards such as HIPAA, FINRA, PCI and Safe Harbor and, when needed, can help you to restore your critical information.
Progent's Microsoft-certified consultants offer budget-friendly remote consulting and technical support for Windows Server Essentials. Progent offers full-service project management support so you can design and execute a smooth move from Windows Server Essentials to Microsoft 365 and other Microsoft Cloud applications and services.
Progent's Technical Response Center offers national extended hours remote troubleshooting for computer systems powered by Windows and Cisco products and technologies. Progent's Microsoft and Cisco-Premier support professionals offer after-hours telephone help and online direct network access to isolate and resolve technical problems rapidly and affordably. The breadth of technical expertise represented by Progent's staff of country-wide support engineers allows Progent to escalate even the toughest network issues to qualified experts as required. For critical issues, the Technical Response Center endeavors to answer your request for support within one hour.
ProSight Reporting is an expanding family of in-depth reporting plug-ins designed to work with the industry's top ticketing and network monitoring applications such as ConnectWise Manage, ConnectWise Automate, Customer Thermometer, Auvik, and SentinelOne.
Progent's Microsoft-certified SQL Server 2019 consultants can help you to evaluate the business case for upgrading to SQL Server 2019 and can provide fast remote or on-premises contact with experts in system planning and deployment, software development, database administration, and cybersecurity.
Progent's Citrix-authorized consultants can help your company to evaluate the business advantages of XenServer as well as other Citrix products, and can assist your IT organization to design, validate, implement, troubleshoot, and support a Citrix XenServer solution. Progent can also analyze your current XenServer environment and help you to enhance consolidation, performance, protection, availability, and recoverability.
Progent can provide the cost-effective support of remote Internet connectivity consultants to help your organization to evaluate or update your ISP services so your Internet connectivity solution meets your business needs. Support services available from Progent's engineers include evaluation of your existing bandwidth utilization, vendor and service plan comparison and selection, network provisioning, and overseeing a seamless move to a different carrier and/or service plan. Provisioning can include optimizing current routers and switches and configuring additional ones, setting up firewalls, and upgrading fault-tolerant BGP architectures.
Progent has been providing SharePoint support since the first SharePoint product was published more than a a dozen years, and Progent has the scope of technical know-how to assist organizations of all sizes to design and carry out a SharePoint Server 2013 installation and develop SharePoint 2013 apps that add substantial business value to your IT investment. Progent's Microsoft-certified consultants can help your company to evaluate the risks and benefits of upgrading to SharePoint 2013 or SharePoint Online from legacy versions of SharePoint or from another collaboration environment; decide if an in-house, online or hybrid deployment is most sensible for your organization; and pick the right version of SharePoint 2013 for your applications. Progent can provide full project management outsourcing or can help in individual tasks related to your SharePoint 2013 migration.
Progent is a Microsoft Certified Partner and has earned accredited competencies such as Advanced Infrastructure Solutions. Microsoft Certified Partners represent the elite organizations who receive the top customer satisfaction and are afforded the closest operational relationship with Microsoft. The knowledge, capabilities, and dedication required to earn the level of Microsoft Certified Partner benefits Progent's clients by allowing Progent to offer your company better support for your information network.
Progent's Wireless Consulting Services provide a convenient, affordable option for businesses of any size to integrate, manage and repair cutting edge wireless network solutions. For 802.11n and the latest 802.11ac Wi-Fi environments, Progent can help you plan and deploy hardware like Cisco's Aironet and Meraki access points and wireless network controllers. For mobile email and online applications, Progent supports Apple IOS iPhones, Apple iPads, Google Androids, and Windows smartphones and tablets.