Additional Topics of Interest

LockBit ransomware recovery Technology Professional
Ryuk ransomware cleanup Consultant Services

Progent's proven ransomware recovery experts can assist you to restore a network victimized by a ransomware crypto-worm like Ryuk, Maze, Sodinokibi, Netwalker, LockBit or Nephilim.

Cloud Protection for Email Engineers
Email Block Lists Consultants

Progent's ProSight Email Guard solution uses the technology of top information security companies to deliver web-based control and world-class protection for all your inbound and outbound email. The hybrid structure of Progent's ProSight Email Guard combines cloud-based filtering with a local gateway appliance to provide advanced defense against spam, viruses, Denial of Service Attacks, DHAs, and other email-borne malware. Email Guard's Cloud Protection Layer serves as a preliminary barricade and blocks most threats from reaching your network firewall. This decreases your vulnerability to inbound attacks and saves system bandwidth and storage space. Email Guard's on-premises security gateway device provides a further layer of analysis for incoming email. For outgoing email, the onsite security gateway provides AV and anti-spam protection, policy-based Data Loss Prevention, and email encryption. The onsite security gateway can also help Microsoft Exchange Server to monitor and safeguard internal email traffic that stays within your security perimeter.

Top Remote Consulting SCCM 2007 Policy Settings
Microsoft Certified Expert On-site Support SCCM 2007 Windows Server Deployment

Progent can help your organization to maintain Microsoft System Center 2007 Configuration Manager to streamline operations, improve security, and increase worker output by making sure that critical applications stay up to date, tracking licensing, and reporting usage patterns so you can make smart purchasing choices. Once you are ready to upgrade your SCCM 2007 device management solution, Progent can help you to plan and implement an efficient move to System Center 2012 Configuration Manager.

MCSE Expert Certified Co-managed Call Center Technical Consultant
Top Co-managed Heldesk Information Technology Consulting

Progent's Standard Help Desk Services provide a comprehensive service desk solution that handles all facets of remote Level 1 desktop support from service requests through ticketing, screen sharing, status tracking, problem solving, and reporting. Support services are provided at a substantial discount off Progent's regular Level 1 desktop support rates, and Progent can provide the option of rapid on-demand escalation to Level 2 and Level 3 experts to resolve the most issues.

ProSight Reporting Infrastructure Monitoring Support and Integration
ProSight Reporting Remote Infrastructure Management IT Consultants

ProSight Reporting is an expanding family of real-time reporting tools designed to integrate with the top ticketing and network monitoring programs including ConnectWise Manage, ConnectWise Automate, Customer Thermometer, Auvik, and SentinelOne.

Immediate Windows 8.1 DirectAccess Computer Companies
Windows 8.1 Migration Service

Windows 8.1 is engineered to run on devices from smartphones and tablets to engineering workstations. A wealth of innovative capabilities, including touch screen interface and iconic tile user interface, provide a broad selection of advantages for organizations who understand how to exploit them. Progent's Windows experts can assist get your business up the learning curve with Windows 8.1 and make sure you derive significant competitive value from the operating system's many new and enhanced technologies.

Shared Computer Support Help Desk Remote Support
Co-managed Help Desk Consultants

Progent's Shared Call Center service makes it possible for your IT organization to share the load for Help Desk support transparently between your IT staff and Progent's large roster of veteran desktop support engineers and matter experts (SMEs). Progent's Co-managed Help Desk service is an advanced support solution based on ConnectWise Manage, the leading shared professional services automation platform for managing service requests, ticket lifecycle, ownership, progress tracking, and metrics.

Service Database Professionals
Technology Consulting Services Services Documentation

Progent uses a sophisticated support reporting system that records and organizes complete documentation for all delivered services. Unlike some freelance consultants or local service organizations who provide scant documentation or specifics of tasks done, each service delivered by Progent is accompanied by full documentation. Each Progent consultant has use of the support reports sent by each consultant to each client. The discipline of documenting and organizing service activity allows more effective service and eliminates a variety of typical misfortunes such as when a support client is virtually held hostage to a consultant who refuses to let go of the keys to the kingdom.

Juniper J Series Gateway Security Contractors
Emergency Security Tech Services Juniper J Series Router

Progent's Juniper-certified network engineers can assist your organization to design and carry out the installation of Juniper J Series firewall/VPN routers, configure security policies and fault-tolerant redundancy, and provide ongoing technical consulting and troubleshooting services.

Project 2010 Design Firms
Urgent Project Reports Outsourced Programming

Progent's Microsoft engineers can provide advanced expertise in deploying, managing and debugging all versions of Microsoft Project, Project Server, and Project Online and can deliver a broad range of cost-effective online support services following proven best practices to help businesses of all sizes to get all the advantages of this leading project management solution. Support services available from Progent include system planning, installation and upgrades, setting up safe file and status sharing among onsite and remote or mobile users, network infrastructure optimization, and specialized online training classes.