Progent practices information transfer from Progent's consultants to customers. By teaching clients to deal with technical issues that are within their comfort zone, Progent is able to focus on delivering hard-to-find services where Progent faces few competitors. Mid-size businesses who utilize trusted independent service providers or who maintain internal support staffs benefit when Progent passes on information about new technology and tested methodologies to make their networks more robust, secure, and productive.
Progent's consultants have delivered support for Microsoft Dynamics GP and Great Plains software for almost two decades and Progent has provided integration, software development, training, and troubleshooting since the platform's original release. Progent offers top-tier expertise for updating legacy Dynamics GP deployments. Progent can help you to plan, validate, and implement an efficient migration from a an outdated version to the current version of Dynamics GP.
Progent's pricing model is to bill for phone service and on-premises help per minute. Consequently, you are charged only for received services. Progent does not impose a higher rate for off-hours or emergency support, and within California or in areas where Progent provides in-person support, Progent does not charge for travel time except for urgent support where on-site time is less than four hours. Also, Progent applies no initialization charge and requires no retainer for services provided during normal business hours. Many support organizations impose large minimum fees or charge for every quarter hour or longer. Progent's one-minute granularity does away with large bills for fast solutions so you will not be forced to permit minor problems to fester.
Progent can show you how to plan, deploy, manage, and troubleshoot an efficient Wi-Fi network architecture, select sensible technology, and integrate access points, wireless bridges, radio antennas, wireless controllers, and various wireless products. Progent can also show you how to create a complete 802.11x network security strategy that is well aligned with the security strategy for your overall business network.
ProSight LAN Watch is Progent's server and desktop monitoring service that uses state-of-the-art remote monitoring and management techniques to keep your network operating at peak levels by tracking the health of critical assets that power your IT network. When ProSight LAN Watch detects an issue, an alarm is sent automatically to your specified IT personnel and your assigned Progent engineering consultant so that all looming issues can be addressed before they can disrupt productivity.
Progent's experts can provide Apple macOS and Mac OS X users a variety of services such as desktop support, Apple macOS and OS X expertise, Apple Mac integration with Windows networks, Entourage and email help, network protection services, and custom education. Progent can help clients to upgrade to macOS from OS X or other earlier editions of OS X and Progent can offer help with Apple macOS and Mac OS X applications. Progent's specialists in Apple technology can also help you with iPhone integration and iPad synchronization, or moving to Apple's iCloud services. For computer environments built solely on macOS or OS X or for systems with a combination of Mac, Linux and Windows powered servers and desktops, Progent's Apple, Cisco, and Microsoft professionals have the background and depth to handle the complexity of planning, configuring and maintaining a network environment that is reliable, secure, efficient and aligned with your company's objectives.
Progent's Windows Server 2016 disaster recovery/business continuity experts can assist your organization to plan and deploy a disaster recovery solution built around Microsoft's cloud-tested Failover Clustering tools such as Cluster Operating System Rolling Upgrade for non-disruptive migration to Windows Server 2016, Storage Replica for crash-consistent Recovery Point Objective (RPO), Storage Spaces Direct for high-performance network-attached storage using low-cost hardware, VM Load Balancing for improving the performance and fault-tolerance of Failover Clusters while reducing capital investment and operational expenses, and Cloud Witness for easy, affordable deployment of a failover cluster quorum arbitration point.
The Helpdesk service delivery model adopted by Progent gives small companies an effective alternative to dependence on freelance service individuals by offering broad technical knowledge accessible to multiple engineering teams, optional round-the-clock availability of emergency help, escalation capability to world-class engineers for solving the most complex issues, support consistency and reliability, prompt follow-up overseen by veteran service managers, a variety of convenient mechanisms for requesting service jobs, and excellent process visibility made possible by trouble ticket updates and accessible through a web portal.
Progent's Windows 11 consulting experts offer an array of services for Windows 11 including cloud integration, mobile management, telecommuter access, data and identity security, automated provisioning, and Help Desk Call Center support services.
Remote 24x7 network monitoring, proactive alarms, and periodic reports are crucial to preserving the health of your network and avoiding unnecessary and costly disruptions. Remote Monitoring and Management solutions have progressed so far that businesses of all sizes can get a level of network stability that was once limited to large enterprises. Progent offers a variety Remote Monitoring and Management (RMM) options available as low-cost service packages created to assist you to detect and resolve a an array of IT network problems before they can disrupt productivity.
Cisco's wireless IP phones are hardened wireless handsets intended for workers who are on the move within campus, warehouse, retail or other environments where IT management requires user endpoints that provide more administrative control, data security and ruggedness than is possible with the Bring-Your-Own-Device style of workplace communications. Integration of Cisco's wireless VoIP phones typically requires that IT teams configure and fine tune numerous components of your wireless infrastructure including APs, routers, wireless LAN controllers, and management software. Progent's Cisco-certified consultants offer online and onsite support to help your organization create and maintain a Cisco wireless IP phone solution by delivering services that range from debugging the configuration of a wireless IP phone or access point to offering comprehensive project management outsourcing or co-sourcing services for updating the wireless architecture of an entire campus.
Progent can give you access to experts who can modify your Microsoft Dynamics ERP, MRP, and accounting system programs to meet your specific business requirements. Progent's Microsoft consultants offer experience in Microsoft AX ERP Software, Microsoft NAV Business Management Software, Microsoft Dynamics SL 6.5 Accounting Software, and Microsoft Retail Management System. Progent also offers custom e-Commerce consulting support for safe, corporate-wide information sharing plus integration with CRM packages.
Progent can help you plan and implement an efficient move to Dynamics GP so that you preserve your data, improve your security, modernize your analytics, take full advantage of Microsoft Office integration, and minimize productivity interruption by designing and executing a smart migration plan. Progent can also help educate new Dynamics GP 2010 users so you don't lose productivity. Progent can enhance your financial reports and management analytics by offering Crystal Reports help, FRx assistance, and Excel support. Progent's background with Microsoft .NET technology, Microsoft SQL Server solutions, and programming with VBasic, XML and other tools make it possible to produce specialized line-of-business applications and eCommerce solutions that integrate transparently with Microsoft Dynamics GP.
Progent's Duo managed services incorporate Cisco's Duo cloud technology to defend against stolen passwords by using two-factor authentication. Duo supports single-tap identity verification on iOS, Google Android, and other out-of-band devices.
Progent's Microsoft-certified consulting experts have over a decade of background designing, deploying, enhancing and troubleshooting Microsoft SCOM solutions and offer companies of any size expert online or onsite consulting support for SCOM 2012. Progent can help you to design a topology for Microsoft SCOM 2012 servers that provides the responsiveness and availability required to watch over your IT resources efficiently, whether your infrastructure are onsite, in the cloud, or a hybrid solution. Progent's SCOM consultants can also help you to install and customize Microsoft SCOM 2012 management packs according to industry best practices for tracking network infrastructure as well as both Microsoft and third-party apps and services. In addition, Progent can provide fast remote or onsite troubleshooting to help you to remediate critical problems uncovered by System Center 2012 Operations Manager.
Small to middle size businesses can now enjoy all the advantages of Operations Manager 2007 and in addition have quick access to Progent's Microsoft Premier network consulting professionals. With Progent's affordably priced network service packages, small businesses can choose a simple System Center Operations Manager-based co-sourcing service program with network monitoring, reporting, Help Desk and online troubleshooting or a comprehensive 24x7 outsourcing solution. Progent offers expertise in Microsoft System Center Operations Manager 2007 to offer small company information systems enterprise-class reliability, security, and performance.
Progent can assist you to design a migration to Microsoft Teams from Skype for Business and configure, manage, and debug a cloud or hybrid implementation of Teams. Progent can assist you to integrate Teams with Microsoft Office and Microsoft 365 apps, Exchange, SharePoint, and your PSTN gateway.
Progent uses an enterprise-class support reporting system that records and formats detailed documentation for all billed support activities. Unlike some independent consultants or small support firms who offer scant documentation or specifics of services done, every service provided by Progent is accompanied by full documentation. Each Progent staff member has access to the service documentation sent by every consultant to every client. The practice of documenting and organizing service activity results in more efficient support and eliminates a variety of common problems such as when a service customer is effectively held captive to a consultant who refuses to release vital service information.
System Center 2016 Operations Manager helps to promote top performance and dependable availability for critical applications by providing unified, cross-platform monitoring of IT infrastructure deployed throughout local datacenters and cloud environments. Progent's consulting team offers advanced remote and onsite support to assist organizations of all sizes to plan, integrate, optimize, enhance and repair SCOM 2016 solutions. Progent can help you to migrate to Operations Manager 2016 from older releases of Operations Manager or from other monitoring platforms, or combine a variety of monitoring tools into a unified IT management ecosystem. Progent can also help you extend your Operations Manager 2016 environment to include resources based in public clouds including Microsoft Azure and Amazon AWS.
Progent's certified engineers offers remote and onsite support expertise to help you to manage, support, and troubleshoot PCs powered by Windows 7 and can also provide assistance with migrating to Windows 8.1 or Windows 10 from Windows 7. Progent can provide expertise with management automation, security and compliance, disaster recovery, online connectivity, mobile device management, wireless network design, and 24x7 network monitoring and alerts.
Progent utilizes the Flexential Tampa data center mainly to provide private cloud hosting. Progent maintains a group of IT experts based in the vicinity of Tampa, and Progent can also provide online expertise from Progent's countrywide team of Microsoft-certified experts, Cisco-certified CCIE network engineers, ISSIP-CISSP-certified security experts, Hyper-V and VMware specialists, and senior disaster recover planning consultants. Progent can also help you to design and implement a migration to the Flexential data center by providing services like planning system configuration, recommending hardware components, system configuration and validation, debugging, streamling remote management, and educating your IT support team.
Progent can provide rapid remote access to Cisco CCIE network infrastructure consultants. Progent's CCIE engineers can link to your network via powerful remote diagnostic tools to provide quick and economical analysis and remediation of urgent network issues.
Progent's Windows Server 2019 disaster recovery planning consultants can assist your organization to plan and deploy a disaster recovery system based on Microsoft's cloud-tested Failover Clustering tools such as Cluster Sets, Storage Replica, Storage Spaces Direct, Virtual Machine Load Balancing, and Cloud Witness.
Progent's Technical Response Center provides affordable nationwide extended hours remote support for IT networks based on Windows and Cisco technology. Progent's Microsoft and Cisco-Premier service experts offer extended hours phone support and remote secure network connection to troubleshoot and resolve technical problems rapidly and economically.
Microsoft Exchange Server 2013 includes significant improvements to the capabilities of Exchange Server 2010 and delivers powerful innovations as well as a revamped structure. These improvements affect key IT areas including manageability, availability, compliance, operational costs, collaboration, scalability, throughput, compatibility, and the user experience. Progent's certified Exchange Server 2013 consulting professionals can assist your organization to understand the potential advantages of migrating to Exchange Server 2013, create a cost-effective test and deployment strategy, and train your IT staff to maintain your Microsoft Exchange Server 2013 environment. Progent can also provide ongoing remote consulting and management for Exchange Server 2013.
Cisco Nexus switches are designed to provide the throughput, scale, resilience, virtualization support, density, data protection and manageability required to function as the heart of an enterprise data center. Progent's Cisco-certified Nexus switch experts can provide remote and onsite support services to assist you to design an optimal network topology, build pilot systems to confirm your network design, deploy Nexus switches, define and implement appropriate policies, perform security vulnerability evaluations, set up advanced monitoring, consolidate resources through virtualization, analyze and repair switching and routing problems, optimize system performance, plan for expected growth, and take advantage of the advanced fault-tolerant capabilities available for Cisco's Nexus switches. Progent's consultants can also assist your business to migrate efficiently from legacy Nexus switches or Cisco Catalyst switches to current Nexus switches.
Microsoft Office for Mac allows Apple Macintosh users to run the world's most familiar business applications. Progent's Apple-certified Macintosh experts can show you how to set up Microsoft Office for Macintosh on a multi-vendor network combining Apple OS X and Windows-powered platforms so that Mac users can access the latest features in Word, Excel, PowerPoint and Entourage for Mac in order to share data and system resources with co-workers who use Windows. Progent's engineers have experience with both Mac and Windows platforms and can support environments that mix Apple Macintosh with Windows systems with complete resource sharing, or environments which intentionally limit collaboration between Mac and Windows systems.
Infor CloudSuite Industrial, previously called SyteLine, is an ERP solution that embodies more than a quarter century of background helping manufacturing, distribution and service organizations to simplify complicated supply chains and improve the efficiency of critical processes to bring products to market quickly and adhere to customer commitments consistently. Progent can provide the skills of an ERP consultant with more than two decades of experience with the SyteLine/CloudSuite Industrial product family. Progent offers remote or onsite consulting that can range from occasional advice to solution planning and project management. Sample consulting services offered by Progent for CloudSuite Industrial/SyteLine include installation, migration, business analysis, application development, Configure/Price/ Quote, web site integration, technical support, data conversion, Microsoft 365 integration, training, and DBA services.
Progent's Cisco-certified CCIE experts can help you to set up, manage, update, optimize and debug Catalyst switches. Progent can also assist your business to enhance the security and compliance of Catalyst switches and migrate efficiently from legacy switches to modern devices.
SQL Server 2008 offers powerful, familiar tools to computer professionals and network users, reducing the difficulty of designing, integrating, administering, and accessing company information and analytical programs in environments ranging from mobile devices to corporate information networks. The sophistication and interconnectivity requirements of Microsoft SQL Server 2008 require a network consultant with real-world expertise and wide knowledge in designing and deploying data-driven, comprehensive business IT applications. The knowledge and experience of Progent's Microsoft-certified technical team, with an average of over 10 years of background supporting Microsoft technology, assures you success in designing, deploying and managing Microsoft SQL Server 2008 solutions that are seamlessly integrated with the Microsoft .NET platform.
Progent's Microsoft-certified consultants can help you to streamline desktop PC software update deployment by providing support for administration solutions like Microsoft System Center Configuration Manager 2007, Systems Management Server, and Windows Server Update Services (WSUS).
Progent's Microsoft-certified engineers provide technical support and IT consulting expertise for Exchange Server 2003, Microsoft Windows Server 2003, and for the entire family of Microsoft server platforms. Progent's upgrade, configuration, management, and support expertise for Microsoft Exchange Server include planning, installation, project management, local and off-site troubleshooting, Help Desk Call Center support, expert security consulting, and comprehensive network management outsourcing.
Progent's Sun Solaris family support experts offer small and mid-size businesses and software developers assistance with managing and maintaining Sun Solaris systems that coexist with Microsoft-powered technology. Progent offers your business access to Solaris experts, consulting professionals premier by Microsoft and Cisco, and security specialists with CISSP certification. This wide array of experience offers you an easy single source to help you build and maintain a protected and reliable cross-platform connectivity and communications environment that allows Sun Solaris and Microsoft interoperability by integrating MS Windows with popular versions of UNIX including Apple Mac OS X, Sun Solaris, AIX UNIX from IBM, HP-UX, Berkeley UNIX (BSD), SCO UNIX, and Silicon Graphics IRIX or leading Linux derivatives such as RedHat, SUSE, CentOS Linux, Ubuntu, PCLinuxOS, fedora Linux, Gentoo, Mandrake/Mandriva, Debian GNU/Linux, and Slackware.
Cisco's Meraki family of access and aggregation switches are intended for sites ranging from branch offices to campuses. Progent's Cisco-certified consultants offer affordable online consulting expertise to help your company to design and implement a productive network solution based on Meraki MS switches, simplify network monitoring and administration with Meraki's cloud-based management tools, configure policies to maintain security, create and test a disaster preparedness strategy, and resolve technical issues associated with any facet of your Meraki ecosystem. Progent can also assist you to integrate Meraki switches with Cisco's Nexus or Catalyst data center switches and with Meraki Wi-Fi APs to create a unified networking infrastructure.
Progent's UNIX platform consulting services provide small businesses and developers assistance with managing and supporting UNIX, Linux or Solaris environments that run with Microsoft-based technology. Progent offers your business access to UNIX experts, support professionals certified by Microsoft and Cisco, and security specialists with CISA and CISSP credentials. This broad array of experience offers you a convenient single source to show you how to build and manage a secure and robust mixed-platform network and communications solution that allows UNIX and Microsoft coexistence by combining Microsoft Windows with major versions of UNIX such as Apple Mac OS X, Solaris, IBM AIX, Hewlett Packard HP-UX, Berkeley UNIX (BSD), SCO, and SGI/Irix or leading Linux variations such as RedHat Linux, SUSE Linux, CentOS, Ubuntu, PCLOS, fedora, Gentoo Linux, Mandrake, Debian-GNU, and Slackware Linux.
Progent's certified IT experts offer Windows Server 2016 integration consulting to help businesses of any size to design and implement an efficient upgrade to Windows Server 2016 and Hyper-V 2016 based on an on-premises, cloud, or hybrid architecture. Progent can assist you to evaluate the benefits of Windows Server 2016 for your enterprise and can help you with any facet of planning, deploying, managing or troubleshooting your Windows Server 2016 and Hyper-V 2016 solution. Progent can help your organization to benefit from the many new disaster recovery and security features of Windows Server 2016 and Hyper-V 2016 like Windows Containers, Shielded Virtual Machines to protect against compromised administrators, Credential Guard and Remote Credential Guard, JIT Privileged Access Management, Virtual Machine load balancing, Storage Replica, plus multi-domain clusters.
Progent's Microsoft-certified consultants provide computer support and IT consulting services for Exchange Server 2003, Microsoft Windows 2003 Server, and for the complete family of Microsoft Servers. Progent's migration, integration, management, and support services for Microsoft Exchange 2003 Server include planning, deployment, project management, local and remote troubleshooting, Help Desk Call Center support, certified security consulting, and full-service network management outsourcing.
If you are an information technology engineer with technical support expertise, joining Progent and helping our clients will expand your skills through collaboration with our team of motivated, high-output consultants. Progent's commitment to providing IT consulting and computer help to small and midsize businesses will offer you the opportunity to consult closely with decision makers and contribute significantly to the growth of exciting companies. In addition, Our virtual office environment offers the most advanced technology for remote service and wireless connectivity to allow you to deliver speedy solutions when you take on business-critical issues.
Progent's Cisco CCIE wireless network experts can provide remote or onsite configuration and troubleshooting services to assist your organization to plan, implement, update, optimize, administer and troubleshoot Aironet Wi-Fi access point deployments of any scale or architecture. Progent's Cisco Wi-Fi controller consultants can also assist you to combine your wireless ecosystem with your wired network infrastructure and cloud-based resources to create a seamless enterprise connectivity solution that is easy to manage and expand. Progent also can provide affordable wireless site surveys to assist you to determine the most efficient selection, location and setup of Aironet wireless access points to work with your specific workplace layout, building structure, and anticipated workloads.
If your company operates a UNIX, Linux, or Solaris environment or a multi-OS network, Progent's CISM and CISSP-premier security specialists can help your whole organization in a wide range of security areas such as security management procedures, security architecture and strategies, access control products and methodology, software development security, business processes security, physical security, telecommunications, network and web security, and workplace recovery planning. CISM, CISSP and ISSAP define the core competencies and international standards of performance that information security managers are expected to possess. These certification offer executive management the assurance that consultants who have achieved their CISM or ISSAP qualification have the experience and theory to offer world-class security management and engineering help.
Cisco's Firepower NGFWs Firewalls provide a significant performance improvement over Cisco's previous-generation ASA 5500-X firewalls and include centralized control of modern security capabilities such as application visibility, next-generation intrusion protection (NGIPS) with intelligent prioritization of risks, advanced malware protection (AMP), DDoS mitigation, and sandboxing. Progent's Cisco CCIE firewall consultants can help you to plan and carry out an efficient upgrade to Firepower Series firewalls from Cisco's from ASA 5500-X, ASA 5500, or PIX firewalls and help you integrate Firepower firewalls with Cisco's subscription-based security services to create and centrally control IT environments that include branch offices, data centers, and cloud resources.
Progent's Microsoft-certified consultants offer computer help and technology consulting services for Microsoft .NET Servers and programs and for Windows Server 2012, 2008 and 2003. Progent's consulting professionals can help you design, deploy, troubleshoot and manage the entire family of Windows .NET Servers including SQL Server, Microsoft ISA Server, Microsoft Small Business Server, Microsoft Exchange Server 2013 and Exchange Server 2010, SharePoint, Windows Hyper-V, Microsoft Lync Server, Project Server, and System Center Operations Manager (SCOM).
Progent's ProSight Ransomware Preparedness Report service is an affordable service centered on a brief phone interview with a Progent backup/recovery consultant. The fact-finding interview is intended to help evaluate your organization's preparedness either to block ransomware or recover quickly from a ransomware incident. Progent will work with you personally to collect information about your existing AV defense and backup procedures, and Progent will then deliver a custom Basic Security and Best Practices Report describing how you can apply best practices to create a cost-effective AV and backup system that minimizes your exposure to a ransomware attack and meets your business needs.
For medium-size companies who need IT support, Progent can deliver an array of alternatives such as local help, remote assistance, off-site Call Center, round-the-clock support with automatic system monitoring, emergency staff augmentation, business relocation support, application development, and expert consulting. For medium-size businesses in California or other areas serviced by Progent's onsite consultants, Progent provides expert in-person help for solving technical problems quickly and economically.
Progent's expert support team can show you how to design and implement a smooth in-place Exchange Server 2003 migration strategy that avoids productivity downtime, reduces long-term support requirements, and makes your Microsoft Exchange Server 2003 easy to administer. For complex multi-server or multi-site upgrades, Progent offers the knowledge and experience to finish your move quickly and economically. Progent's Exchange 2003 support, repair, and consulting offerings include assistance with the integration of third-party add-ons to Microsoft Exchange Server 2003 that are in keeping with your business needs.
Amazon Marketplace Web Service (Amazon MWS) is a library of APIs that enables Amazon sellers to improve the efficiency of their business processes by automating crucial sales functions including listings, orders, payments, fulfillment, and reports. By leveraging Amazon's vast online ecosystem and automating their sales processes, vendors can expand their market, lower their cost of sales, accelerate response time to customers, and increase their bottom line. Progent's Amazon Marketplace Web Service (Amazon MWS) consultants can work with your development staff and provide programming, workflow integration, project management support, and training to help you cut development time and get to market quickly.
Fortinet FortiGate next-generation firewalls (NGFWs) are leaders in offering top throughput for encrypted data inspection. Progent's Fortinet firewall consultants can help your business to configure your Fortinet FortiGate security appliances to safeguard all your IT resources at the network edge, within the data center, at branch locations, and in the cloud.
Progent's Cisco-certified wireless networking consulting experts can help businesses of all sizes to plan, implement, administer and repair Cisco Aironet Wi-Fi AP solutions to achieve the performance, coverage, density, scale, security compliance and manageability required for seamless access between Wi-Fi and wired networks. Progent can provide affordable online and on-premises support for legacy and new-generation 802.11ac Aironet wireless access points and Progent can assist you design and maintain wireless solutions that include indoor and outdoor Aironet Wi-Fi APs.
ProSight IT Asset Management is a cloud-based IT documentation management service that makes it easy to capture, maintain, retrieve and protect data about your network infrastructure, procedures, business apps, and services. You can instantly find passwords or IP addresses and be warned about impending expirations of SSL certificates or domains. By cleaning up and managing your IT infrastructure documentation, you can eliminate as much as 50% of the time spent looking for vital information about your network. ProSight IT Asset Management features a common repository for storing and collaborating on all documents related to managing your network infrastructure such as recommended procedures and self-service instructions. ProSight IT Asset Management also supports advanced automation for collecting and associating IT data. Whether you're making improvements, performing maintenance, or responding to an emergency, ProSight IT Asset Management gets you the information you require when you need it.
Progent is structured to provide comprehensive remote support for all technologies common to today's small company information systems and offers a variety of strategic, on-demand services such as a temporary CIO to provide advanced planning and negotiating capability, a Call Center for help desk support, 24x7 server monitoring, spam and email-borne virus filtering as a managed service, best-practices project management for critical projects such as office relocations orOS migrations, Cisco-certified experts for designing fast and robust infrastructure, certified security specialists to verify data safety and compliance, disaster recovery specialists to help design business continuity plans, and software developers to write, customize, or repair business application programs.
Progent's Microsoft-authorized experts can show you how to evaluate the business case for deploying Microsoft SharePoint 2007, advise you on the most appropriate version of SharePoint for your circumstances, provide configuration and deployment services, help you to set up Microsoft SQL Server as a supporting database, optimize your network integrity, integrate your standard and custom application programs to work with SharePoint Server 2007, develop a company-wide security strategy that includes portal technology, and provide troubleshooting and Help Desk support.
The QTS Internet Data Center facility is located in the seismically-stable Natomas neighborhood of Sacramento, CA. If your company is now utilizing the QTS data center as a colocation site or if your company is planning on migrating your main or offsite backup system to the Herakles data center, Progent offers a range of cost-effective services such as colocation migration, system installation and upgrades, network optimization, project management, virtualization expertise, offsite network monitoring, streamlined system administration, software development, disaster recovery planning, security evaluation, and the support of Progent's Test Lab.
Exchange 2013 includes major improvements to the functionality of Exchange Server 2010 and delivers powerful new features plus a revamped architecture. These improvements favorably impact key IT areas like ease of administration, availability, security, cost of ownership, teamwork, expandability, throughput, cross-version interoperability, and the user experience. Progent's certified Exchange Server 2013 consultants can help you understand the potential advantages of migrating to Exchange 2013, create a cost-effective validation and deployment strategy, and educate your IT team to manage your Exchange Server 2013 environment. Progent can also provide affordable online consulting and support and management services for Microsoft Exchange 2013.
Progent's Microsoft certified experts provide a range of support services for Dynamics GP (formerly Great Plains). Microsoft Dynamics GP/Great Plains is a financial and ERP platform based, like all Microsoft financial tools, on the expandable and familiar foundation of Microsoft Windows technology. Microsoft Dynamics GP offers a cost-effective solution for managing and integrating finances, e-commerce, supply chain, manufacturing, project accounting, field service, and HR. Dynamics GP is easy to install and configure, and with its segmented design you are able to license only the capability you currently need, with the option to expand users and increase functionality in the future. Progent's Dynamics GP/Great Plains consulting experts can help you deploy, customize and administer the current version of Microsoft Dynamics GP or upgrade efficiently from an older edition.
Progent's certified Windows Server 2022 experts can help your company to plan and carry out a cost-effective migration to Windows Server 2022 that features high availability and that is based on an on-premises network architecture or a hybrid model that integrates cloud-hosted Windows Server Online with a self-hosted installation of Windows Server 2022.
Cisco's security and remote access technology for small to mid-size companies offer a full range of manageable security hardware and software to help safeguard your wired and wireless network infrastructure. Cisco's Virtual Private Network line includes routers, firewalls, intrusion detection systems, and VPN access concentrators. Progent's professional consulting staff includes field-proven specialists with Cisco's Certified Internetwork Expert and CCNP certifications who can help your organization to evaluate Cisco Virtual Private Network, Cisco RADIUS Security, and additional Cisco security technologies that align most closely with your business goals.
ProSight Data Protection Services ECHO from Progent offer small and medium-sized businesses an affordable end-to-end solution for reliable backup/disaster recovery (BDR). Available at a low monthly cost, ProSight Data Protection Services automates your backup processes and allows rapid restoration of vital data, apps and virtual machines that have become unavailable or damaged due to hardware failures, software glitches, natural disasters, human error, or malware attacks like ransomware. ProSight DPS can help you back up, retrieve and restore files, folders, applications, system images, plus Hyper-V and VMware virtual machine images. Important data can be protected on the cloud, to an on-promises storage device, or mirrored to both. Progent's disaster recovery specialists can deliver world-class expertise to set up ProSight Data Protection Services to to comply with regulatory requirements like HIPAA, FINRA, PCI and Safe Harbor and, when necessary, can help you to restore your critical information.
Progent believes that a well designed and implemented information system can be a pivotal factor for accelerating any company's growth, and Progent follows this philosophy in our own system environment. Progent has created a zero-downtime virtual office infrastructure that allows our in-house consultants and authorized contractors to offer fast and effective support, cooperate closely on challenging projects, and gain from career and private growth by being a member of a dynamic business ethos of self motivation and freedom.
Progent offers the guidance of a CRISC-certified risk management consultant to assist you to design and deploy an enterprise risk management strategy following leading practices identified by CRISC and geared to match your organization's risk tolerance, business objectives, and budgetary guidelines.
Progent's Cisco-certified Wi-Fi technology experts can assist you to deploy, administer, and troubleshoot Cisco wireless products including Aironet and Meraki Wave 2 wireless access points as well as Cisco's Wireless Network Controllers.
Catalyst line of wireless controllers simplify the administration of Wi-Fi networks by unifying the provisioning and management of wireless access points, tuning Wi-Fi throughput by reducing the impact of RF congestion, improving wireless availability with rapid failover, and hardening data security by identifying cyber threats and filtering network traffic according to user type and location. Progent can assist your business to configure Cisco Wi-Fi controller appliances to manage and monitor Wi-Fi networks of any size. Progent can help you to administer and troubleshoot your existing Cisco-based Wi-Fi solution or implement an efficient transition to Cisco's modern wireless controller solutions.
Progent's Duo services utilize Cisco's Duo technology to defend against password theft through the use of two-factor authentication (2FA). Duo supports one-tap identity confirmation with iOS, Android, and other out-of-band devices.