Microsoft Exchange 2010 Support ServicesAt the Tech•Ed Europe 2009 show in Germany, Business Division President Stephen Elop introduced the worldwide availability of Microsoft Exchange 2010. Built with an innovative structure that increases uptime, bolsters security and compliance, reduces costs, and simplifies management, Microsoft Exchange 2010 joins Microsoft Windows 7 and Windows Server 2008 R2 as part of the next generation of IT platforms created to enhance business productivity and bottom-line profit.

Microsoft Exchange 2010’s enhancements in the field of fault tolerance include the use of database availability groups that automatically copy mailboxes and offer fast, unassisted recovery from disk or server breakdowns without complex clustering configurations. Features such as retention management policies, role-based connection control, and allow/block or quarantine lists for mobile handsets improve security. To improve return on investment, Exchange Server 2010 can conserve up to 20% on support costs, 50% on server fault tolerance, 40% on voice mail, and 70% on disk storage. To see Microsoft's news release, visit Microsoft Announces Release of Exchange 2010.

How Progent's Microsoft Gold Certified Consultants Can Assist You with Exchange Server 2010
Progent's Microsoft Gold certified engineers can provide a wide range of Microsoft Exchange 2010 consulting support services and can assist you to evaluate the advantages and costs of deploying Exchange Server 2010, conduct realistic testing to determine the functionality and throughput of Microsoft Exchange 2010 in your environment, design a Microsoft Exchange 2010 configuration that enhances the availability, protection, and capability of your email system, produce a practical upgrade strategy that avoids operational disruption and maximizes the utilization of current hardware, provide affordable online and onsite help to execute your move to Microsoft Exchange 2010, generate comprehensive documentation of your upgraded email system, educate your IT team and users to get them up to speed quickly on Microsoft Exchange Server 2010, and offer ongoing administrative and technical support.

Progent focuses in offering online engineering and technical support services, which can save your business significant time and expense in the course of your move to Microsoft Exchange Server 2010. By offering fast remote access to certified Exchange 2010 experts, Progent avoids the cost and delay attached to on-premises service. For situations that call for hands-on help, Progent can dispatch a support professional to every state and most zip codes in the United States.

Progent's network consultants offer a range of other affordable support services to improve the efficiency, availability, protection, performance, and manageability of messaging systems powered by Exchange Server 2010:

Network Design and Optimization from Cisco Certified CCIE Engineers
Progent can provide the assistance of Cisco CCIE engineers to help your business to enhance your connectivity infrastructure to benefit from the high-availability, protection, and mobile access technologies included with Exchange 2010. Progent can explain economical ways to deploy Cisco switches and routers to attain the top level of network fault tolerance, protection, and performance. Progent's CCIE engineers specialize in providing online consulting so that your organization can benefit from world-class network infrastructure consulting at a cost that small companies can afford.

Security Vulnerability Scanning and Assessment Packages
Progent's GIAC and CISSP certified security consultants can oversee a selection of cost-effective security vulnerability scanning service bundles that give companies of any size an opportunity to get an objective, expert assessment about the suitability of their security scheme for integration with Exchange Server 2010. These set-price assessment packages range from an inexpensive external security scan and assessment offering for small companies up to an advanced offering for businesses who have to meet security criteria required by government mandates or by clients. For every security evaluation package, consultants with high-level security credentials examine and document automatically collected information and offer suggestions for sensible enhancements.

Disaster Recovery and Backup
Progent's business continuity planning engineers can assist you to design a workplace recovery plan so your business can resume essential network operations in the event of an IT network breakdown brought about by natural disaster, cyber attack, equipment failure, operator mistakes, or other sources. Progent can help your organization to create a complete business continuity plan that incorporates periodic disaster recovery drills. Progent's Microsoft and Cisco-authorized IT experts can also help your business to design and build an affordable, high-uptime system architecture that takes into account reliability issues covering a wide array of network technologies and procedures such as server clustering, network load balancing, and virtual machines. Progent's engineers can also offer System Center Data Protection Manager integration services to assist you deploy DPM for continual remote network backup and rapid recovery.

Mobile Messaging Consulting for BlackBerry, Apple iPhone, and Windows Mobile Devices
Progent's mobile messaging experts can reduce hassle and costs by helping your company to identify, configure, administer, and troubleshoot wireless messaging technologies that align with your business goals. Progent's consultants can help your organization to carry out a Microsoft Exchange 2010 upgrade that significantly enhances support for on-the-go workers by providing seamless connectivity with major wireless handsets such as BlackBerry smartphones, Apple iPhones, and Microsoft Windows Mobile PDAs. Progent's RIM BlackBerry specialists can also help you to incorporate BlackBerry Enterprise Server into your Microsoft Exchange Server 2010 environment.

Virtualization and Server Management Consulting
Progent's network management professionals offer in-depth expertise in major virtualization platforms and can provide Microsoft Windows Server 2008 Hyper-V Virtual Server consulting, VMware virtual technologies engineering services, and Citrix XenServer consulting. Progent's certified professionals can show you how to incorporate Exchange Server 2010 into a virtualized machine environment that maximizes speed, improves availability, simplifies management, speeds up restoration time, and significantly lowers your investment in hardware and maintenance. As an example, Progent's engineers can help you to use Hyper-V's support for Microsoft's System Center Virtual Machine Manager to centralize the administration of your company's virtualized environment.

Windows Server 2008 R2 Support
Progent's Microsoft Gold-certified consultants can provide Microsoft Windows Server 2008 R2 engineering support to assist you to install, manage, and support Microsoft's most advanced server platform and ensure that Microsoft Exchange Server 2010 is seamlessly integrated into a powerful information network based on Windows Server 2008 R2. Progent's experts can assist your company to set up and evaluate pilot systems, develop and carry out an upgrade strategy that minimizes business interruptions, solidify your network architecture, bolster your security, and implement server and storage clustering and virtualization configurations that enhance the business value of your information system.

Windows 7 Upgrade and Desktop Support
Progent's Microsoft-certified engineers can assist your organization to install, manage, and support Windows 7 computers to make sure Microsoft’s most powerful client platform functions efficiently with Microsoft Exchange Server 2010. Progent’s Windows 7 upgrade services include cost and risk assessment, project management, test installations under authentic conditions, minimally disruptive deployment of Microsoft Windows 7 clients, comprehensive documentation, webinar classes for desktop users and system administrators, plus ongoing technical assistance via Progent's economical online help desk services.

For additional information concerning Progent's consulting services for Exchange 2010, phone 1-800-993-9400 or go to Contact Progent.