Exchange 2010 HelpAt the Tech•Ed 2009 show in Germany, Business Division President Stephen Elop introduced the release of Exchange 2010. Equipped with an innovative structure that increases availability, strengthens security and compliance, lowers deployment costs, and streamlines management, Microsoft Exchange Server 2010 teams with Windows 7 and Microsoft Windows Server 2008 R2 as a member of the next generation of IT solutions designed to enhance business efficiency and bottom-line profit.

Microsoft Exchange Server 2010’s improvements in the area of system uptime include the introduction of database availability groups that continuously replicate mailboxes and provide fast, unassisted restoration from disk or processor failures without complex hardware clustering configurations. Innovations like retention control policies, role-based access management, and block or quarantine control for mobile devices improve protection. To accelerate ROI, Microsoft Exchange Server 2010 can conserve as much as 20% on support costs, 50% on server redundancy, 40% on voice mail costs, and 70% on hard disk storage. To see Microsoft's press release, refer to Microsoft Delivers Exchange 2010.

How Progent's Microsoft Gold Certified Consultants Can Assist You with Microsoft Exchange 2010
Progent's Microsoft Gold certified engineers can provide a broad range of Exchange 2010 consulting skills and can assist you to evaluate the benefits and costs of implementing Microsoft Exchange Server 2010, conduct pilot testing to determine the functionality and throughput of Exchange Server 2010 in your network, design an Exchange 2010 implementation that improves the availability, security, and capability of your email system, create an efficient migration strategy that minimizes business disruption and optimizes the use of existing hardware, provide affordable remote and onsite help to carry out your move to Exchange 2010, generate thorough documentation of your upgraded email system, train your IT team and end users to get them up to speed rapidly on Microsoft Exchange Server 2010, and provide continuing management and technical support.

Progent focuses in offering online engineering and technical support services, which can save you both time and money during your migration to Microsoft Exchange 2010. By offering fast online access to Microsoft-certified Exchange 2010 experts, Progent eliminates the expense and business interruption attached to onsite support. For environments that require on-premises assistance, Progent can send a support expert to every state and the majority of zip codes in the U.S.

Progent's IT consultants can provide a selection of other low-cost support services to enhance the productivity, availability, protection, speed, and ease of administration of email environments powered by Exchange 2010:

Network Design and Optimization from Cisco Certified CCIE Experts
Progent can provide the assistance of Cisco CCIE network engineers to assist you to enhance your connectivity architecture to exploit the high-availability, security, and wireless connectivity features built into Exchange Server 2010. Progent can explain economical ways to deploy Cisco switches and routers to attain the top degree of system fault tolerance, security, and capacity. Progent's Cisco CCIE professionals specialize in delivering remote consulting so that you can get enterprise-class network expertise at a cost that small organizations can afford.

Security Vulnerability Scanning and Assessment Packages
Progent's CISM and CISA certified network security consultants can provide a selection of cost-effective security vulnerability evaluation service packages that offer companies of any size a chance to get an unbiased, expert opinion about the strength of their network security environment for supporting Exchange 2010. These fixed-price assessment service bundles vary from a low-cost external security scan and assessment package for small organizations up to an advanced package for businesses who have to meet security standards required by state regulations or by clients. For each security evaluation package, engineers with high-level security credentials examine and report on automatically collected information and offer recommendations for efficient improvements.

Disaster Recovery and Archiving
Progent's business continuity planning experts can help your company to create a business continuity plan so you can resume essential business functions in the event of an IT system collapse brought about by natural disaster, malicious attack, equipment failure, human error, or other causes. Progent can help your company to create a comprehensive workplace recovery strategy that includes scheduled disaster recovery testing. Progent's Microsoft and Cisco-certified engineers can also help your business to build an economical, fault-tolerant network infrastructure that takes into account reliability issues covering a wide range of network technologies and procedures including server and storage clustering, load balancing, and virtual machines. Progent can also offer System Center Data Protection Manager integration services to assist you configure DPM for continual online system backup and fast recovery.

Mobile Messaging Expertise for RIM BlackBerry, Apple iPhone, and Microsoft Windows Mobile Devices
Progent's mobile messaging experts can reduce management stress and expenses by assisting your company to identify, set up, manage, and troubleshoot mobile messaging solutions that align with your business goals. Progent can help you to carry out an Exchange Server 2010 migration that dramatically improves the productivity of on-the-go employees by offering tight connectivity with major mobile handsets including BlackBerry smartphones, iPhones, and Windows Mobile PDAs. Progent's BlackBerry specialists can also help your company to incorporate BlackBerry BES Server into your Microsoft Exchange Server 2010 solution.

Virtualization Expertise
Progent's seasoned network management professionals have in-depth expertise in major virtualization platforms and can provide Microsoft Windows Server 2008 Hyper-V Virtual support, VMware virtual technologies engineering services, and Citrix XenServer consulting. Progent's engineers can show you ways to integrate Exchange 2010 into a virtual server solution that maximizes performance, increases uptime, simplifies management, speeds up data recovery time, and significantly lowers your investment in hardware and support. As an example, Progent can show you how to use Windows Hyper-V's integration with System Center Virtual Machine Manager to centralize the management of your virtualized network.

Windows Server 2008 Consulting
Progent's Microsoft Gold-certified consultants offer Windows Server 2008 consulting services to help your company to configure, manage, and troubleshoot Microsoft's latest server platform and make sure that Microsoft Exchange 2010 is tightly integrated into a powerful IT network based on Microsoft Windows Server 2008. Progent can help your company to install and evaluate pilot simulations, develop and execute an upgrade plan that reduces business interruptions, solidify your network infrastructure, fortify your security, and set up server and storage clustering and virtualization configurations that improve the business value of your information environment.

Microsoft Windows 7 Upgrade and Client Support
Progent's Microsoft-certified consultants can help your organization to install, manage, and support Microsoft Windows 7 computers to ensure that Microsoft’s most powerful client platform functions efficiently with Microsoft Exchange Server 2010. Progent’s Microsoft Windows 7 upgrade services include cost and risk assessment, project management, test evaluations under authentic conditions, minimally disruptive rollout of Microsoft Windows 7 clients, comprehensive documentation, interactive webinar training for desktop users and network administrators, plus ongoing IT help via Progent's low-cost remote help desk support services.

To find out more information about Progent's support services for Exchange 2010, phone 1-800-993-9400 or refer to Contact Progent.



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