Microsoft Exchange Server 2010 Support ServicesAt the Tech•Ed Europe 2009 show in Berlin, Microsoft Business Division President Stephen Elop introduced the release of Exchange Server 2010. Built with a new architecture that improves uptime, strengthens protection, reduces costs, and simplifies management, Exchange Server 2010 joins Microsoft Windows 7 and Windows Server 2008 as a member of a new wave of IT solutions designed to increase business productivity and profitability.

Exchange Server 2010’s enhancements in the area of system uptime include the introduction of database availability groups that automatically copy mailboxes and provide rapid, automatic recovery from hard disk or server failures without complicated clustering schemes. Features like retention control policies, role-based connection control, and allow/block or quarantine lists for wireless devices bolster security and compliance. To accelerate ROI, Exchange 2010 can save as much as 20% on operational costs, 50% on server redundancy, 40% on voice mail costs, and 70% on disk systems. To see Microsoft's press release, refer to Microsoft Releases Exchange Server 2010.

How Progent's Microsoft Certified Engineers Can Assist You with Microsoft Exchange Server 2010
Progent's Microsoft certified consultants offer a broad range of Microsoft Exchange 2010 consulting services and can assist you to assess the benefits and costs of deploying Microsoft Exchange Server 2010, manage pilot testing to verify the operation and performance of Exchange 2010 in your network, design an Exchange 2010 implementation that improves the availability, security, and productivity of your email system, produce a practical rollout plan that avoids business disruption and optimizes the use of existing equipment, deliver affordable remote and on-premises help to execute your move to Microsoft Exchange Server 2010, generate thorough documentation of your upgraded email environment, train your network support staff and users to get them ramped up rapidly on Microsoft Exchange Server 2010, and provide continuing administrative and engineering support.

Progent specializes in offering remote consulting and technical support, which can save your business both time and money during your migration to Exchange Server 2010. By delivering fast online contact with Microsoft-certified Exchange professionals, Progent avoids the cost and business interruption attached to on-premises service. For situations that require hands-on help, Progent can send a support professional to any state and most zip codes in the United States.

Progent's IT professionals offer a variety of other affordable support services to improve the productivity, fault tolerance, security, speed, and manageability of email environments based on Exchange Server 2010:

Network Infrastructure Architecture and Troubleshooting Help from Cisco CCIE Experts
Progent can provide the expertise of Cisco CCIE network engineers to help your business to optimize your network infrastructure to benefit from the fault-tolerance, security and compliance, and mobile connectivity technologies included with Exchange 2010. Progent can demonstrate economical ways to configure Cisco network appliances to attain the highest degree of system fault tolerance, protection, and performance. Progent's Cisco CCIE professionals specialize in delivering online consulting so that you can get enterprise-class network infrastructure expertise at a cost that small organizations can handle.

Security Vulnerability Scanning and Assessment Packages
Progent's CISA and GIAC certified security engineers can oversee a variety of cost-effective security inventory evaluation service bundles that offer organization of any size a chance to receive an unbiased, expert opinion about the suitability of their network security environment for integration with Microsoft Exchange 2010. These fixed-price security scanning service bundles vary from a low-cost external security evaluation offering for small companies up to a high-level offering for institutions who have to comply with security standards required by state regulations or by customers. For each security assessment bundle, engineers with top security credentials analyze and report on automatically collected information and make suggestions for efficient improvements.

Disaster Recovery and Archiving
Progent's disaster recovery experts can help your company to create a disaster recovery strategy so you can restore essential network operations in the event of an IT network breakdown due to natural disaster, malicious attack, equipment problems, human mistakes, or other causes. Progent can assist your company to develop a comprehensive disaster recovery strategy that includes periodic disaster response testing. Progent's Microsoft and Cisco-authorized engineers can also help your business to build an affordable, high-availability network infrastructure that addresses reliability issues concerning a broad range of system technologies and procedures including server and storage clustering, network load balancing, and virtualization. Progent can also provide System Center Data Protection Manager support services to assist you configure DPM for ongoing remote system backup and rapid recovery.

Mobile Email Consulting for RIM BlackBerry, Apple iPhone, and Microsoft Windows Mobile Devices
Progent's mobile email engineers can reduce hassle and costs by assisting your company to select, configure, manage, and troubleshoot mobile messaging solutions that make sense for your business goals. Progent can assist your organization to carry out a Microsoft Exchange Server 2010 migration that significantly improves support for on-the-go employees by providing seamless integration with popular wireless handheld devices including BlackBerry smartphones, Apple iPhones, and Windows Mobile handsets. Progent's BlackBerry consultants can also help you to integrate BlackBerry Enterprise Server into your Microsoft Exchange 2010 environment.

Virtualization Support
Progent's seasoned network management engineers offer in-depth experience with major virtual server platforms and can provide Microsoft Windows Server 2008 Hyper-V Virtual Server support, VMware virtualization engineering services, and Citrix XenServer expertise. Progent's consultants can show you ways to incorporate Microsoft Exchange 2010 into a virtualized server environment that optimizes performance, improves uptime, streamlines management, reduces data recovery time, and lowers your investment in hardware and support. For example, Progent's engineers can assist you to use Windows Hyper-V's support for System Center Virtual Machine Manager to centralize the management of your virtual network.

Windows Server 2008 Integration Help
Progent's Microsoft Gold-certified consultants can provide Windows Server 2008 engineering support services to assist your company to configure, administer, and support Microsoft's latest server technology and make sure that Exchange 2010 is seamlessly incorporated into a state-of-the-art information environment based on Microsoft Windows Server 2008. Progent can help you to set up and analyze pilot systems, create and carry out a migration plan that minimizes operations disruption, strengthen your network architecture, bolster your protection, and implement server and storage clustering and machine virtualization options that improve the strategic value of your information system.

Microsoft Windows 7 Upgrade and Desktop Support
Progent's Microsoft-certified consultants can help you to configure, manage, and troubleshoot Microsoft Windows 7 computers to ensure that Microsoft’s most powerful client technology functions productively with Microsoft Exchange 2010. Progent’s Windows 7 migration services include cost and risk analysis, project management, pilot evaluations under authentic workloads, minimally intrusive deployment of Microsoft Windows 7 clients, comprehensive documentation, webinar classes for desktop users and network administrators, plus continuing IT help via Progent's low-cost remote help desk services.

To find out additional details about Progent's consulting and support for Exchange 2010, phone 1-800-993-9400 or see Contact Progent.



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