Microsoft Exchange 2010 Support ServicesAt the Microsoft Tech•Ed 2009 conference in Germany, Microsoft's Stephen Elop announced the production release of Microsoft Exchange Server 2010. Built with a new structure that improves uptime, strengthens protection, reduces cost of ownership, and streamlines administration, Microsoft Exchange Server 2010 joins Microsoft Windows 7 and Microsoft Windows Server 2008 as a member of a new wave of information technology platforms created to enhance business efficiency and profits.

Exchange Server 2010's enhancements in the field of system uptime include the use of database availability groups that continuously copy mailboxes and provide rapid, unassisted restoration from disk or processor breakdowns without complex hardware clustering configurations. Innovations such as retention management policies, role-based access control, and block or quarantine lists for mobile handsets bolster security and compliance. To improve ROI, Exchange Server 2010 can save up to 20% on operational expenses, 50% on server redundancy, 40% on voice mail costs, and 70% on hard disk storage. To read Microsoft's press release, refer to Microsoft Ships Exchange Server 2010.

How Progent's Microsoft Certified Consultants Can Help Your Business with Microsoft Exchange Server 2010
Progent's Microsoft Gold certified consultants can provide a broad selection of Exchange 2010 consulting support services and can assist you to evaluate the benefits and risks of implementing Exchange Server 2010, manage realistic testing to determine the functionality and performance of Exchange Server 2010 in your network, plan an Exchange Server 2010 implementation that improves the availability, security, and productivity of your email system, create an efficient rollout plan that avoids business interruption and optimizes the utilization of current hardware, provide affordable remote and onsite support to carry out your move to Microsoft Exchange 2010, produce thorough documentation of your new messaging system, train your network support staff and users to get them ramped up quickly on Microsoft Exchange Server 2010, and provide ongoing management and engineering support.

Progent focuses in providing online consulting and technical support, which can save your business significant time and money during your migration to Exchange 2010. By delivering rapid remote contact with Microsoft-certified Exchange 2010 professionals, Progent eliminates the cost and delay attached to onsite support. For environments that require on-premises help, Progent can dispatch a support expert to every state and the majority of zip codes in the U.S.

Progent's IT professionals can provide a range of additional affordable support services to enhance the productivity, uptime, protection, performance, and manageability of messaging systems powered by Exchange Server 2010:

Network Design and Optimization from Cisco Certified CCIE Experts
Progent offers the expertise of Cisco Certified CCIE network engineers to assist your business to enhance your connectivity infrastructure to exploit the high-availability, protection, and mobile connectivity features included with Exchange 2010. Progent can show you cost-effective ways to deploy Cisco network appliances to achieve the highest level of network fault tolerance, protection, and capacity. Progent's Cisco CCIE professionals are experts in providing online support so that your company can get world-class network consulting at a price that small organizations can handle.

Security Vulnerability Evaluation Packages
Progent's CISA and GIAC certified network security consultants can oversee a variety of cost-effective security inventory evaluation service packages that give companies of any size a chance to get an objective, expert assessment about the suitability of their network security environment for supporting Exchange Server 2010. These set-price security scanning service bundles range from an inexpensive external security scan and assessment package for small companies up to an advanced package for businesses who need to comply with security standards required by government mandates or by business partners. For each security evaluation package, consultants with top security certifications examine and document scanned data and make recommendations for sensible improvements.

Business Continuity Planning and Backup
Progent's backup and recovery consultants can assist you to create a business continuity plan so your business can resume essential network operations in the event of an IT network collapse brought about by natural disaster, cyber attack, hardware problems, human error, or other sources. Progent can help your organization to develop a complete business continuity strategy that incorporates periodic emergency response testing. Progent's Microsoft and Cisco-certified engineers can also help your business to establish an economical, fault-tolerant network infrastructure that addresses reliability issues concerning a wide range of system technologies and processes such as clustering, load balancing, and virtualization. Progent can also offer Data Protection Manager support expertise to help you configure DPM for ongoing remote data backup and rapid recovery.

Wireless Messaging Expertise for RIM BlackBerry, Apple iPhone, and Microsoft Windows Mobile Handsets
Progent's mobile messaging engineers can minimize hassle and costs by helping you to identify, configure, manage, and troubleshoot mobile messaging solutions that make sense for your business. Progent can help you with an Exchange 2010 migration that dramatically improves the productivity of on-the-go workers by providing seamless integration with popular mobile handheld devices such as BlackBerry smartphones, iPhones, and Microsoft Windows Mobile PDAs. Progent's RIM BlackBerry consultants can also assist your company to incorporate BlackBerry BES Server into your Exchange 2010 environment.

Virtualization Expertise
Progent's system management consultants offer in-depth expertise in key virtualization technologies and can provide Windows Server 2008 Hyper-V Virtual Server consulting, VMware virtual server help, and Citrix XenServer expertise. Progent's certified professionals can show your company ways to integrate Microsoft Exchange Server 2010 into a virtual machine solution that maximizes performance, increases uptime, simplifies administration, reduces restoration time, and significantly lowers your investment in hardware and maintenance. As an example, Progent's engineers can help you to use Hyper-V's integration with System Center Virtual Machine Manager to centralize the management of your company's virtual network.

Windows Server 2008 R2 Support
Progent's Microsoft-certified engineers can provide Microsoft Windows Server 2008 R2 consulting services to help you to install, manage, and support Microsoft's latest server product and ensure that Microsoft Exchange 2010 is tightly incorporated into a powerful IT environment based on Microsoft Windows Server 2008 R2. Progent's experts can assist your company to install and analyze test simulations, create and execute an upgrade plan that minimizes operations disruption, strengthen your network infrastructure, bolster your security, and set up clustering and machine virtualization configurations that improve the business value of your IT system.

Windows 7 Upgrade and Client Support Services
Progent's Microsoft-certified consultants can help your organization to configure, manage, and support Windows 7 desktops to make sure Microsoft's most powerful client platform operates efficiently with Microsoft Exchange Server 2010. Progent's Microsoft Windows 7 migration and support services include cost and risk assessment, project management, test installations under realistic workloads, minimally disruptive rollout of Windows 7 clients, thorough project documentation, interactive webinar training for desktop workers and network managers, plus continuing IT assistance from Progent's low-cost remote help desk support services.

To find out more information about Progent's consulting services for Microsoft Exchange 2010, phone 1-800-993-9400 or visit Contact Progent.



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