Exchange 2010 Support ServicesAt the Tech•Ed 2009 conference in Germany, Business Division President Stephen Elop introduced the production release of Exchange 2010. Equipped with an innovative architecture that increases uptime, bolsters protection, lowers deployment costs, and streamlines administration, Exchange 2010 joins Microsoft Windows 7 and Windows Server 2008 as a member of a new wave of information technology solutions created to increase business efficiency and profitability.

Microsoft Exchange Server 2010’s enhancements in the field of system uptime include the introduction of database availability groups that automatically copy mailboxes and provide fast, unassisted recovery from hard disk or server failures without complex clustering schemes. Features such as retention control policies, role-based connection management, and block or quarantine control for wireless devices bolster protection. To accelerate ROI, Exchange 2010 can conserve up to 20% on support costs, 50% on server fault tolerance, 40% on voice mail costs, and 70% on hard disk storage. To read Microsoft's news release, refer to Microsoft Ships Exchange Server 2010.

How Progent's Microsoft Certified Consultants Can Assist You with Microsoft Exchange Server 2010
Progent's Microsoft Gold certified engineers can provide a wide range of Exchange 2010 integration services and can assist you to assess the advantages and costs of deploying Microsoft Exchange 2010, manage pilot testing to verify the functionality and throughput of Microsoft Exchange 2010 in your network, design an Exchange Server 2010 configuration that enhances the uptime, security, and productivity of your messaging system, produce a practical rollout plan that minimizes operational interruption and optimizes the use of current equipment, deliver affordable online and on-premises support to execute your move to Exchange Server 2010, produce thorough documentation of your upgraded email system, educate your IT team and users to get them ramped up rapidly on Exchange 2010, and provide ongoing management and technical help.

Progent specializes in offering remote engineering and technical support, which can save you significant time and money during your upgrade to Exchange 2010. By offering fast online access to Microsoft-certified Exchange 2010 professionals, Progent avoids the cost and delay associated with on-premises service. For situations that require on-premises assistance, Progent can send a consulting professional to any state and the majority of zip codes in the United States.

Progent's IT professionals offer a range of other low-cost support services to enhance the productivity, uptime, protection, performance, and ease of administration of email systems powered by Exchange 2010:

Infrastructure Architecture and Optimization from Cisco CCIE Network Engineers
Progent can provide the knowledge of Cisco CCIE network engineers to help you to optimize your network architecture to exploit the high-availability, protection, and mobile connectivity technologies incorporated in Microsoft Exchange Server 2010. Progent can demonstrate cost-effective ways to deploy Cisco switches and routers to attain the highest level of system uptime, protection, and performance. Progent's CCIE professionals specialize in providing online consulting so that your organization can benefit from world-class network expertise at a price that small companies can afford.

Security Inventory Evaluation Packages
Progent's CISSP and CISM certified network security engineers can provide a selection of affordable security inventory scanning service packages that offer organization of any size an opportunity to have an objective, expert opinion about the strength of their network security environment for supporting Microsoft Exchange 2010. These set-price security scanning packages range from an inexpensive external security scan and assessment package for small organizations up to an advanced offering for institutions who have to comply with security standards required by government regulations or by clients. For every security assessment package, engineers with top security credentials analyze and document automatically collected data and make suggestions for sensible enhancements.

Disaster Recovery and Backup
Progent's backup and recovery consultants can assist your company to create a disaster recovery strategy so your business can resume essential network operations in the event of an information system breakdown brought about by natural events, malicious attack, hardware failure, operator mistakes, or other causes. Progent's consultants can help your company to create a comprehensive business continuity strategy that incorporates periodic disaster response testing. Progent's Microsoft and Cisco-certified consultants can also assist you to design and build an affordable, fault-tolerant network infrastructure that addresses reliability issues covering a wide range of network technologies and processes such as clustering, load balancing, and virtual machines. Progent's engineers can also offer Microsoft System Center Data Protection Manager integration services to assist you configure DPM for ongoing remote system backup and fast recovery.

Mobile Email Consulting for BlackBerry, iPhone, and Microsoft Windows Mobile Handsets
Progent's mobile messaging experts can minimize hassle and expenses by assisting you to select, set up, manage, and support wireless productivity solutions that make sense for your business goals. Progent's consultants can assist your organization to carry out an Exchange 2010 migration that significantly enhances the productivity of on-the-go workers by offering seamless connectivity with major mobile handheld devices such as BlackBerry smartphones, iPhones, and Windows Mobile PDAs. Progent's RIM BlackBerry specialists can also help your company to incorporate BlackBerry Enterprise Server into your Microsoft Exchange 2010 environment.

Virtualization Help
Progent's system management professionals offer in-depth expertise in key virtualization platforms and can provide Microsoft Windows Server 2008 Hyper-V Virtual Server support, VMware virtual server help, and Citrix XenServer consulting. Progent's consultants can show you how to incorporate Microsoft Exchange 2010 into a virtualized server solution that optimizes speed, increases availability, simplifies administration, reduces data recovery time, and significantly lowers your costs for hardware and maintenance. As an example, Progent can show you how to utilize Windows Hyper-V's support for Microsoft's System Center Virtual Machine Manager to unify the management of your company's virtualized environment.

Windows Server 2008 Support
Progent's Microsoft Gold-certified consultants offer Windows Server 2008 R2 engineering support services to help you to configure, administer, and troubleshoot Microsoft's most advanced server platform and make sure that Exchange 2010 is seamlessly incorporated into a powerful information environment powered by Windows Server 2008 R2. Progent can assist you to set up and analyze pilot systems, develop and carry out an upgrade plan that reduces business disruption, strengthen your network architecture, bolster your protection, and set up server and storage clustering and machine virtualization configurations that enhance the strategic value of your IT network.

Windows 7 Upgrade and Desktop Support Services
Progent's Microsoft-certified engineers can assist you to install, manage, and troubleshoot Microsoft Windows 7 desktops to make sure Microsoft’s latest client platform operates productively with Microsoft Exchange Server 2010. Progent’s Windows 7 upgrade services include cost and risk assessment, project management, test installations under realistic conditions, minimally disruptive deployment of Microsoft Windows 7 clients, extensive project documentation, webinar training for desktop users and system administrators, plus continuing IT help from Progent's low-cost online help desk support services.

To find out more details about Progent's consulting and support services for Microsoft Exchange Server 2010, phone 1-800-993-9400 or see Contact Progent.



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