If you have a company IT system with 10 to 50 desktop clients, Progent's IT outsourcing services free your company from dependence on single independent consultant while giving you affordable and dependable access to high-quality technical support. By delivering IT consulting help when you require it, offering advanced expertise for key technologies, offering value-added support such as automated network monitoring, and charging only for support you use, Progent offers you an affordable way for maximizing the business value of your small business information system. Progent is the smart way for small organizations to create and maintain a reliable and safe IT network and to have fast access to the experienced consulting ordinarily available only to businesses who are able to afford a sizeable internal IT group.
E-Mail Guard by Postini provides constantly updated spam and virus blocking, content filtering, and security from e-mail-borne directory harvesting and denial of service attacks. Progent is a Postini partner and service specialist. If your business is too small to qualify for a standard Postini license, you can still get the use of Postini’s Perimeter Manager technology via Progent’s E-Mail Guard antispam and antivirus service program. Progent’s certified email protection consultants can show you how to create an email defense plan that includes anti-spam and virus defense services and processes.
ISA 2006 is a comprehensive gateway that provides a powerful application layer firewall, VPN, and web caching platform for safeguarding the Internet-facing networks of any sized business against a broad variety of attacks. Progent's Microsoft-certified Internet Security and Acceleration Server consultants can help you plan, cost-justify, test, install, configure and support the Standard or Enterprise version of ISA Server on your network.
Progent's expert consultants can help you design and deploy a smooth in-place Exchange Server 2003 upgrade plan that minimizes productivity downtime, reduces long-term support requirements, and makes your Microsoft Exchange 2003 Server easy to administer. For complicated multiple server or multi-location migrations, Progent has the knowledge and experience to complete your move quickly and affordably. Progent's Microsoft Exchange 2003 support, repair, and consulting services include assistance with the integration of third-party add-ons to Microsoft Exchange 2003 Server that are in keeping with your business goals.
Progent’s Disaster Recovery/Business Continuity consultants have in-depth backgrounds assisting small organizations to minimize network downtime by offering affordable online consulting for disaster recovery/business continuity (DR/BC) planning, high-availability network infrastructure, backup/restore systems, and non-disruptive maintenance. Progent’s business continuity experts can assist you to develop and test an efficient business continuity plan that aligns with your business needs and budget. Progent’s disaster recovery specialists can help you to architect, deploy, and support fault-tolerant technologies including redundant Internet access, virtualization, fail-over clustering, network load balancing, transparent online backup, and multi-location data centers.
Progent's Juniper Networks-certified NetScreen consultants can help your company to configure and optimize NetScreen 5000 series routers, migrate from previous NetScreen products to the latest Juniper products, and repair infrastructure problems in Juniper-only or mixed-vendor systems.
Progent's Microsoft-certified SQL Server 2019 consultants can help your organization to evaluate the business case for upgrading to SQL Server 2019 and can deliver rapid online or onsite access to experts in solution design and deployment, application programming, database administration, and cybersecurity.
Progent's remote connectivity and smartphone synchronization experts can assist your business to plan and configure secure access solutions for off-site desktops, laptops, and wireless handhelds so they work seamlessly with your IT network, allowing you to optimize the productivity of your remote workforce.
Progent offers affordable remote access to consultants with expertise in a wide array of utilities and technologies that provide solutions for backing up Windows, Apple Mac, and Linux servers and desktops plus notebooks and handhelds. Progent offers expertise for leading data protection platforms including Acronis, Barracuda Backup, Altaro VM Backup, Symantec Backup Exec, BackupAssist Software, CrashPlan, Double-Take Software, MozyPro, Retrospect for Macintosh, Time Machine, VMware Data Recovery, and Solaris FLARs. Progent's consultants can help you to design, enhance, or maintain backup systems for a range of architectures such as local, edge to datacenter, cloud, or a mix.
Progent offers affordable remote support to help companies of any size to integrate Amazon AWS cloud services including Elastic Compute Cloud (EC2) for virtual machine hosting, Amazon Simple Storage Service (Amazon S3), and Amazon Glacier. Progent can help your IT team with every aspect of Amazon AWS integration including needs analysis, preparedness assessment, architectural design, testing, configuration, centralized administration, performance tuning, software license management, disaster recovery mechanisms, and security and compliance.
Progent's ProSight Active Security Monitoring (ASM) is an endpoint protection (EPP) service that incorporates cutting edge behavior machine learning technology from SentinelOne to guard endpoints as well as servers and VMs against modern malware attacks like ransomware and file-less exploits, which routinely get by traditional signature-based anti-virus tools. ProSight Active Security Monitoring safeguards local and cloud resources and offers a single platform to automate the entire threat progression including protection, identification, mitigation, remediation, and post-attack forensics. Key capabilities include one-click rollback using Windows VSS and automatic system-wide immunization against newly discovered attacks.
Progent's Microsoft-Certified SQL Server engineers can provide an array of services to assist small companies to design, install, manage, and troubleshoot Microsoft SQL 2008 solutions in order to realize the optimum competitive benefit from Microsoft's state-of-the-art information management platform. In addition, Progent offers help with network infrastructure, enterprise-wide protection, and custom software programming to optimize the business benefit of your IT network.
Progent's Apple Mac experts can support the creative aspect of Mac computing by offering help services and training in graphics, audio, and motion video. Progent's consultants offer help in a variety of Mac applications including Photoshop, Illustrator, Adobe InDesign, QuarkXPress, Apple Logic, MOTU Digital Performer, Digidesign Pro Tools, Apple Final Cut Pro, Apple Motion, and Adobe After Effects. Progent can also help you with special projects such as capturing or digitizing audio or video or setting up an audio/video production studio.
Before Progent’s MOM-based solution, network problems were handled reactively, once workers complained about them. With the help of proactive, computer generated warnings and trend reports sent by Microsoft Operations Manager, Progent is now able to address network troubles before they grow to be critical enough to disrupt network uptime. Thanks to MOM, Progent can resolve potential problems before customers know that the problems are there. Progent has expertise with MOM 2005 and Microsoft Operations Manager 2000 to provide small company IT systems enterprise-class service continuity, security and performance.
If your organization does not require urgent remote support but expects to need technical services with your network soon, you can save time and money and ensure that the appropriate expertise will be ready when you require it by getting in touch with a Progent sales specialist and registering as a client. For details, phone 800-993-9400 or send email to information@progent.com.
Microsoft Forefront Threat Management Gateway builds on the proven security technologies of Microsoft Internet Security and Acceleration Server and provides a easily administered web gateway that delivers a single-server solution for a variety of security functions including an application layer and network layer firewall, URL monitoring and filtering, antimalware, IPS, reputation services, VPN control, plus HTTP/HTTPS inspection. Microsoft Forefront Threat Management Gateway includes advanced web security logging and reporting capabilities, allows custom reporting powered by Microsoft SQL Server, works with Active Directory to simplify authentication and policy enforcement, and can be installed as a virtual server to cut expenses and improve availability. Progent's Microsoft consultants can help you to plan and execute pilot and production implementations; integrate Microsoft Forefront Threat Management Gateway 2010 with Windows Server 2008 R2, AD, SQL Server, Exchange Server 2010, and Microsoft SharePoint 2010; set up Microsoft Forefront Threat Management Gateway 2010 to operate on a virtual machine with Windows Hyper-V; and provide ongoing consulting and troubleshooting. Progent's consultants can also help your organization to upgrade economically to Microsoft Forefront TMG 2010 from ISA Server.
Progent’s Technical Response Center provides low-cost national after-hours remote troubleshooting for computer systems based on Windows and Cisco products and technologies. Progent's Microsoft and Cisco-Premier support experts offer extended hours phone support and remote direct network connection to troubleshoot and resolve network problems quickly and affordably.
Progent's certified Windows Server 2000 experts offer network help and IT consulting services for the complete family of .NET Servers, Windows 2000 Server, and Windows Server 2003. Progent's Microsoft Windows Server 2000 integration, optimization, and troubleshooting offerings include system planning, installation, documentation, local and off-site support, Help Desk outsourcing, professional security consulting, turn-key outsourcing, and cost-effective co-sourcing.
Progent's Microsoft-certified consultants offer economical online and onsite consulting expertise, software development, and technical support services for businesses of any size who intend to upgrade to SharePoint Server 2016 or SharePoint Online from earlier versions of SharePoint.
Progent's UNIX platform consulting services provide small companies and developers assistance with administering and maintaining UNIX, Linux or Solaris environments that coexist with Microsoft-based networks. Progent offers your business access to UNIX experts, support professionals certified by Microsoft and Cisco, and security experts with CISSP certification. This broad range of experience provides you with a convenient single source to show you how to create and maintain a protected and robust cross-platform network and communications environment that supports UNIX and Microsoft coexistence by combining Windows with popular variants of UNIX such as macOS and OS X, Solaris, IBM AIX, HP-UX, BSD, SCO and SGI/Irix or major Linux platforms including RedHat, SuSE, Mandrake, Debian-GNU and Slackware.
Microsoft Lync 2010 provides Instant Messaging, Real Presence, audio and video conferencing, desktop collaboration, as well as IP-based and public switched telephone network (PSTN) telephony. Microsoft Lync Server 2010 can extend the functionality of Microsoft Exchange, SharePoint Server and Office desktop or Microsoft 365 and simplify administration via integration with Active Directory. Lync can also reduce expenses by doing away with VoIP hardware and subscription fees, PBX gear, or conventional teleconferencing technology. Progent's certified IM and Presence consultants can provide online and on-premises support services to assist your company to maintain and troubleshoot your existing Lync Server 2010 environment or evaluate the advantages of upgrading from Lync Server 2010 to Skype for Business, which is Microsoft's new release of the product family. Progent can also assist you to design and carry out an efficient Skype for Business migration.
Microsoft Forefront TMG 2010 builds on the proven security technologies of Microsoft ISA Server 2006 and offers a centrally administered Internet gateway that delivers a one-server platform for a variety of security features such as an multi-layer firewall, URL filtering, antimalware, IPS, reputation services, Virtual Private Network control, and HTTP/HTTPS inspection. Forefront Threat Management Gateway includes comprehensive web security reporting features, allows custom reporting powered by Microsoft SQL Server, works with Active Directory to simplify policy enforcement, and can be deployed as a virtual server to lower costs and improve recoverability. Progent's Microsoft engineers can help you to design and carry out test and production deployments; interface Forefront TMG 2010 with Windows 2008 R2, AD, SQL Server, Microsoft Exchange Server 2010, and SharePoint 2010; set up Forefront Threat Management Gateway 2010 to operate on a virtual server with Microsoft Windows Hyper-V; and provide ongoing consulting and troubleshooting. Progent's consultants can also assist your organization to migrate economically to Microsoft Forefront Threat Management Gateway from any version of ISA Server.
Progent offers affordable online access to an Oracle MySQL administrator or software developer and can assist organizations of all sizes to integrate and manage MySQL within a dependable network environment that provides high levels of speed, scalability, and protection. Progent also has proven skill helping companies migrate databases from an Oracle environment to MySQL.
Progent's certified Office and Microsoft 365 consultants can assist businesses of any size to incorporate Microsoft Office desktop and Microsoft 365 applications including Excel, Word, PowerPoint, Outlook, Microsoft Access, Visio and Publisher into a cohesive solution that provides fast return on investment and enables better business outcomes. Progent can help you to interface Office or Microsoft 365 apps with one another and with other core Microsoft platforms including SharePoint Server, Exchange Server and SQL Server deployed locally or in the cloud. Progent can also help you to fix compatibility issues between different versions of Microsoft Office desktop and can provide customized online training to individual users and groups.
Small to mid-sized companies can now get all the advantages of System Center Operations Manager and also have quick access to Progent’s Microsoft Premier IT consulting professionals. With Progent's economically priced IT support programs, small businesses can select a simple System Center Operations Manager 2007-based co-sourcing service program with network monitoring, reporting, Help Desk and online troubleshooting or a complete round-the-clock outsourcing solution. Progent offers expertise in Operations Manager 2007 to provide small business networks world-class reliability, security, and productivity.
Progent's ProSight Virtual Hosting service offers comprehensive hosting of a small company's production servers in a solution that gives the highest degree of availability and scalability and is also simple to move to any data center. ProSight Virtual Hosting services are based on mature virtualization technologies that enable small businesses with mixed- platform IT systems to economize significantly on the expense of capital equipment, system maintenance, and IT management while benefiting from world-class reliability and an unprecedented degree of vendor independence.
Progent's engineers can provide a variety of technical services to help organizations of any size to install, manage, and support IT systems that include desktops, laptops, tablets, or Windows phones based on Windows 8.1. For enterprise customers, Progent's senior project managers can help create testing environments to evaluate Windows 8.1 and plan and manage Windows 8.1 migration projects following proven methodologies.
Progent's CCIE-certified network infrastructure consultants offer advanced support services for Cisco Unified Communications Manager (formerly CallManager). Progent can assist you to integrate VoIP phones, create dial plans, set up SIP trunking and PSTN connections, deploy ISR G2 routers with CUBE support, and deploy UCS server high availability solutions.
Progent can provide the support of a veteran specialist with years of hands-on experience installing, maintaining, and upgrading telepresence systems from top-tier suppliers such as Cisco, TANDBERG, Polycom, LifeSize, and Radvision. Progent's consultants can coordinate with your in-house IT support group, your Internet Service Provider, and your telepresence technology vendor to help your company maximize the business value of your telepresence ecosystem.
Progent offers consulting expertise for WatchGuard Firewall/VPN security appliances including the WatchGuard Firebox and XTM families of Firewalls and the Firebox SSL VPN Gateway. Progent's WatchGuard professionals can show you how to choose, deploy, and manage a WatchGuard Firewall product that aligns with your security requirements and budget. Progent can help you to manage legacy WatchGuard firewall appliances or migrate smoothly to modern WatchGuard firewall solutions.
Progent offers affordable online support to help companies of any size to access Amazon Web Services (AWS) cloud services such as Amazon EC2 for virtual server hosting, Amazon S3, and Glacier. Progent can assist you with every phase of Amazon AWS migration and troubleshooting including requirements analysis, readiness assessment, architectural design and review, pilot testing, configuration, centralized administration, performance tuning, software license management, disaster recovery solutions, and security and compliance.
Progent's Standard Help Desk Services provide an end-to-end solution that handles all aspects of online Level 1 desktop support from service requests through trouble ticket generation, screen sharing, progress tracking, problem solving, and management reports. Support services are provided at a significant discount off Progent's normal desktop service rates, and Progent can provide the option of rapid as-needed escalation to Level 2 and Level 3 experts to handle the most problems.
The QTS Data Center facility is situated in the seismically-stable Natomas neighborhood of Sacramento, CA. If your business is now utilizing the QTS data center as a colocation site or if your company is planning on migrating your primary or offsite backup equipment to Herakles/QTS, Progent offers a range of budget-friendly consulting services such as colocation relocation, system deployment and updates, network improvements, project management services, virtual server configuration, offsite monitoring, automated network administration, software programming, disaster recovery planning and testing, security assessment, and the use of Progent's Test Lab.
Progent's Cisco-Premier network management consultants can show you how to use Cisco's network management utilities alongside a variety of specialized third-party products to create a complete network management strategy in order to keep your network operating smoothly, fully utilize limited resources, guard your data, recover quickly from hardware breakdown or malicious assaults, and enable you to expand or reassign valuable resources sensibly and affordably as your company grows.
Progent is among the most qualified IT consulting companies for integrating email systems powered by Microsoft Exchange 2000. Progent is skilled in helping small businesses receive the full advantages of Exchange Server 2000 under common scenarios such as upgrading from Microsoft Exchange 5.5, migration from an ISP-managed or POP3 e-mail system, and outsourcing your Microsoft Exchange 2000 management.
SQL Server 2016 offers major enhancements in performance, capacity, security and compliance, high-availability, mobile computing integration, and integrated BI. Innovations include PolyBase for processing SQL and NoSQ files in one appliance for data warehousing, Hadoop integration, Row-level Security, Mobile Report Publisher, and centralized management of on-premises and cloud resources. Progent's Microsoft-certified consulting team can provide remote and onsite support to help organizations of any size to deploy, manage or troubleshoot any edition of SQL Server 2016. Progent can also assist you to integrate SQL Server 2016 with all core Microsoft products such as Windows Server and Hyper-V, Exchange Server 2016, SharePoint Server, Microsoft Dynamics GP, Skype for Business, and System Center Operations Manager.
ProSight Active Security Monitoring is an endpoint protection solution that utilizes next generation behavior machine learning technology by SentinelOne to defend endpoint devices as well as physical and virtual servers against new malware assaults such as ransomware and email phishing, which routinely get by traditional signature-based anti-virus tools. ProSight ASM protects on-premises and cloud resources and provides a single platform to manage the entire threat progression including blocking, detection, mitigation, remediation, and post-attack forensics. Key capabilities include one-click rollback using Windows Volume Shadow Copy Service and real-time network-wide immunization against newly discovered attacks.