Cisco's Catalyst family of Wi-Fi controllers simplify the management of wireless networks by unifying the provisioning and control of Wi-Fi access points, optimizing Wi-Fi performance by limiting the impact of radio frequency congestion, improving Wi-Fi uptime with rapid auto-failover, and hardening data security by detecting threats and analyzing network traffic based on user class and locale. Progent can help you to deploy Cisco wireless LAN controller appliances to manage and monitor Wi-Fi LANs of all sizes. Progent can help you to maintain and troubleshoot your existing Cisco Wi-Fi solution or carry out a smooth migration to Cisco's latest wireless controller solutions.
Progent's Microsoft certified support team can help you define and implement an efficient in-place Microsoft Exchange 2007 migration strategy that minimizes productivity downtime, reduces long-term support requirements, and makes your Microsoft Exchange Server 2007 easy to administer. For complex multi-server or multi-site upgrades, Progent has the experience to finish your project quickly and affordably. Progent's Microsoft Exchange 2007 help, repair, and design services include expertise with the integration of outside vendor enhancements of Microsoft Exchange 2007 Server that are best aligned to your business goals.
Progentís team of expert software programmers, relational database designers, and project management consultants can help large businesses to complete development programs for Microsoft Windows, Linux, or Web applications. Progent's co-sourcing services include fast access to seasoned project managers for advanced planning and project co-ordination or Progent can help customers plug expertise gaps by offering database designers and software programmers skilled in developing line-of-business applications powered by SQL Server, Oracle, or MySQL. Progent's SharePoint experts can assist businesses to integrate SharePoint with other applications such as Microsoft SQL and Office Excel to build data-intensive intranets and portal sites. Progent also offers expertise with multiple web development tools and can help businesses to build, enhance, repair, or port web-based applications to utilize the most current web technology.
Progent's pricing model is to charge for phone support and on-premises help per minute. As a result, you pay only for received services. Progent does not demand a higher rate for off-hours or urgent support, and inside California or in regions where Progent provides on-premises support, Progent does not charge for travel except for urgent calls where on-site time is less than 4 hours. Also, Progent imposes no minimum charge and asks no monthly commitment for support services provided during regular working hours. Many service firms impose large minimum fees or charge for every quarter hour or longer. Progent's small granularity does away with big bills for fast fixes so you won't be forced to allow simple problems to fester.
Progent uses an enterprise-class service reporting system that records and organizes detailed documentation for all delivered support activities. Unlike some independent consultants or local service firms who offer minimal documentation or details of tasks performed, each service delivered by Progent is tracked by full documentation. Each Progent consultant has access to the service documentation sent by each consultant to each client. The practice of detailing and organizing service records allows more effective service and eliminates a variety of common problems such as when a service client is virtually held captive to a consultant who wonít let go of the keys to the kingdom.
Server proliferation puts pressure on network budgets and management resources. Server consolidation through a virtual architecture offers lower TCO of servers and quicker ROI, more efficient utilization of physical computers, streamlined operations, increased system uptime, and easier management. Typical uses for virtual machines are hardware consolidation, economical hosts for mission-critical legacy software based on obsolete operating systems, and affordable quarantine of software development or pilot testing environments from on-line systems.
Progent practices knowledge transfer from Progent's support experts to customers. By educating clients to deal with technical issues that are within their comfort zone, Progent is able to focus on delivering high-value services where Progent has few competitors. Medium-size companies who utilize trusted freelance service providers or who employ internal support personnel benefit when Progent passes on knowledge about critical technology and proven processes to make their IT environments more reliable, protected, and productive.
Progent's Cisco-certified network professionals can show you how to build an economical, fault tolerant Internet connection solution that can achieve non-stop Internet connectivity via a broad array of high availability Internet access technologies including high availability BGP, transparent fail-over, and multiple ISPs. Progent can provide CCIE consultants to help you utilize the latest techniques for 24x7 Internet connections to build an economical, fully redundant Internet network with automatic failover and other capabilities to deliver zero-downtime Internet access.
Progent's Cisco-certified IP phone and video IP phone consultants can assist you to configure, maintain, and debug Cisco VoIP phones, video IP phones and wireless IP phones. Progent offers expertise for all versions of Cisco's IP phones from discontinued VoIP devices to the latest HD media phones. Progent's IP telephony experts can also assist you to integrate your IP phones with Unified CM, originally known as CallManager, or with Unified Communications Manager Express (CME) to build a modern IP-PBX ecosystem for unified messaging and company-wide collaboration. Progent can also assist you to configure Cisco Unified Communications Manager apps such as Cisco Unified Communications Manager IM and Presence Service with Jabber support, Unity Connection for voicemail, Cisco Unified Mobility for Single Number Reach, and Cisco Unified Contact Center Enterprise for building an advanced customer contact center. Progent's consultants can deliver support with all aspects of Cisco IP Phone integration including reviewing dial plans, configuring SIP gateways, installing ISR routers with CUBE VoIP networking capability, and designing Cisco UCS server failover and Cisco Survivable Remote Site Telephony systems for high availability.
Progent provides live remote training for popular desktop applications and environments including Microsoft Office Excel, Word, PowerPoint and Visio plus Adobe Acrobat, Photoshop, Crystal Reports, and Microsoft Windows 10 and 8.1. Online instruction offers the advantages of traditional physical classroom seminars, such as instant interaction between clients and trainers, but eliminates the expenses of transportation and the challenge of attempting to synchronize the availability of multiple students. Available to single students or classes of any size, Progent's live online instruction allows the teacher to conduct the seminar from a remote office and the clients can be spread across an office or all over the country. Virtual learning supports powerful learning mechanisms such as broadcast white boards, electronic hand-raising, and collaborative desktops. Sessions can be short and targeted to specialized topics or extended in time and wider in coverage.
Progent offers enterprise clients the services of a NetApp-certified consultant to deliver remote or onsite support for NetApp's entire portfolio of SAN software and hardware products including Data ONTAP data management, MetroCluster array-based clustering, FlexPod cloud architecture, SnapMirror data replication, SnapVauly continuous backup, Virtual Storage Console (VSC) for VMware, MultiStore/vFiler for storage partitioning, OnCommand Unified Manager Core, plus NetApp's FAS, AFF, V-Series and N-Series hardware products. Areas of NetApp SAN storage solutions supported by Progent include system dsign, hybrid-cloud deployment, virtualization, migrations, transparent patching, storage management, information assurance, high availability, and remediation. Progent can provide Tier 3 support to assist you to take care of problems with NetApp SAN deployments quickly and affordably following leading practices.
Progent's Juniper-certified consultants can help your business plan the deployment of Juniper SSG integrated firewall/VPN products, configure security policies to match your operational requirements, set up network OS software to streamline management processes, migrate from legacy Juniper products, and troubleshoot infrastructure issues.
Cisco's PIX 500 firewalls have been discontinued and Cisco may no longer offer support these devices. Progent still offers consulting support for Cisco's PIX 500 Series firewalls to help you with management and troubleshooting and Progent can in addition help you determine if you should adopt the latest firewall products available from Cisco. Progent's Cisco technology experts can help your company design and carry out a cost-effective upgrade to Cisco ASA 5500-X firewalls based on industry best practices.
Progent's Microsoft-certified ISA Server consultants have extensive experience developing Microsoft-based security designs for IT networks with multiple sites, remote users, and line-of-business web-based applications. A Progent ISA 2004 Firewall engineer is ready to help your small or mid-size business design and implement an installation of ISA Server 2004 that supports your IT protection needs without restricting your productivity.
Cisco's Catalyst wireless controllers simplify the administration of wireless networks by unifying the configuration and control of wireless APs, tuning Wi-Fi throughput by reducing the effect of radio frequency congestion, improving Wi-Fi availability with fast failover, and hardening security by detecting cyber threats and analyzing network traffic based on user class and locale. Progent can assist your business to deploy Cisco Wi-Fi controller appliances to manage Wi-Fi networks of all sizes. Progent can assist you to administer and troubleshoot your current Cisco-based Wi-Fi solution or carry out a smooth upgrade to Cisco's modern wireless controller solutions.
Progent's Linux consulting experts offer small companies and software developers assistance with managing and maintaining Linux systems that run with Microsoft-powered technology. Progent can give your organization contact with Linux consultants, support professionals certified by Microsoft and Cisco, and security experts with CISM and CISA certification. This broad range of experience offers you an easy single source to show you how to create and maintain a secure and reliable cross-platform connectivity and communications environment that allows Linux and Microsoft interoperability by integrating Microsoft Windows with leading Linux variations such as RedHat Linux, SUSE Linux, CentOS Linux, Ubuntu, PCLinuxOS, fedora, Gentoo Linux, Mandrake, Debian-GNU, and Slackware.
Progentís wireless professionals can help small businesses design, select, evaluate, install and maintain secure building-to-building wireless bridges that integrate seamlessly into your existing network while offering a degree of protection that matches or exceeds wired connections. Progent offers experience in wireless network products from Cisco Aironet and Meraki, Proxim, and additional office wireless vendors and can show you how to select and install the wireless link solutions that align best your business requirements.
Exchange 2003 to Exchange 2010 Upgrade Specialists
Progent is among the most qualified network support firms for designing email solutions based on Exchange 2000. Progent is skilled in helping small and mid-size companies get all the benefits of Exchange 2000 for typical scenarios such as upgrading from Microsoft Exchange 5.5, moving from an ISP-managed or POP3 e-mail environment, and outsourcing your Exchange 2000 management.
Progent is one of the most qualified network consulting companies for creating e-mail systems based on Microsoft Exchange 2000 Server. Progent is skilled in helping small businesses get all the benefits of Exchange 2000 under common situations including updating from Microsoft Exchange 5.5, moving from an ISP-managed or POP3 e-mail system, and using managed services for your Exchange 2000 support.
Progent's Microsoft-certified consultants offer online or in-person support to help businesses of any size to plan, deploy, manage, and repair a backup-and-restore solution built around System Center 2012 Data Protection Manager. Progent can assist you to migrate from older releases of SCDPM or from a different backup/recovery platform, and Progent can integrate your SCDPM 2012 deployment for on premises, cloud-based, or hybrid environments. Progent can provide occasional help for fixing particularly challenging problems, or full project management services. Progent can also help you to design SCDPM 2012 into a comprehensive disaster recovery plan.
If you have a company IT system with 10 to 50 network clients, Progent's IT outsourcing services save your business from dependence on single independent service provider while giving you affordable and reliable access to high-quality network support. By delivering network support service when you require it, offering specialized knowledge for critical technologies, delivering value-added support such as automated server monitoring, and charging only for services you receive, Progent gives you an economical way for maximizing the profitability of your small business information system. Progent is the intelligent way for small organizations to create and maintain a reliable and secure information network and to benefit from quick access to the experienced consulting ordinarily restricted to businesses who can afford a sizeable internal IT group.
Progent's UNIX family support services offer small companies and developers assistance with managing and maintaining UNIX, Linux or Solaris environments that coexist with Microsoft-powered networks. Progent offers your business contact with UNIX experts, consulting professionals certified by Microsoft and Cisco, and security specialists with CISM and CISA certification. This broad array of experience offers you a convenient one-stop source to help you build and manage a protected and robust cross-platform connectivity and communications environment that supports UNIX and Microsoft coexistence by integrating Microsoft Windows with major versions of UNIX such as Mac OS X, Sun Solaris, IBM AIX, Hewlett Packard HP-UX, Berkeley UNIX (BSD), SCO, and Silicon Graphics IRIX or major Linux derivatives such as RedHat, SUSE Linux, CentOS Linux, Ubuntu Linux, PCLinuxOS, fedora Linux, Gentoo, Mandrake/Mandriva, Debian GNU/Linux, and Slackware Linux.
Microsoft Lync Server 2013, renamed Skype for Business, enables businesses of any size to build a centrally managed and protected communications ecosystem that supports a BYOD computing model with IM, presence, web meetings with application sharing and whiteboard, as well as IP and PSTN telephony enabled for a broad assortment of stationary PCs and handheld endpoints. Progent's Microsoft-certified Lync 2013 consultants and network architects can help your company to evaluate the business benefits of Lync Server 2013, design an in-house, cloud-based (with Microsoft Lync Online) or hybrid topology appropriate for your current and long-term plans, deploy Lync 2013 so as to speed up your return on investment, and provide custom webinar and onsite training to your IT staff and end users. Progent has in-depth expertise in critical pieces of a Lync 2013 solution including Windows Server, SQL Server Express and Exchange, and Progent can assist you to combine Lync Server 2013 with key Office and Office 365 applications including Outlook and PowerPoint.
Microsoft Lync 2013, renamed Skype for Business, allows organizations of all sizes to create a manageable and secure communications ecosystem that permits a Bring-Your-Own-Device computing model with instant messaging, presence, web conferencing with app sharing and whiteboard, and both IP-based and PSTN telephony across a wide range of desktop and mobile devices. Progent's certified Lync 2013 consultants and system integrators can assist you to assess the advantages of Lync 2013, design an on-premises, cloud-based (via Microsoft Lync Online) or mixed model suitable for your present and long-term plans, implement Lync Server 2013 so as to speed up your ROI, and deliver custom webinar and onsite training to your management team and end users. Progent has expertise in key pieces of a Lync 2013 deployment including Windows Server, SQL Server Express and Exchange Server, and Progent can assist you to combine Lync 2013 with popular Office and Office 365 apps including Outlook and PowerPoint.
Progent's application experts can provide in-depth consulting, software development, deployment assistance, and webinar training for popular business applications covering vital areas including ERP and MRP, general accounting, business analytics, web application development, and the Microsoft Office suite of business productivity solutions. As a Microsoft Partner with years of background providing high-level consulting services remotely, Progent can help clients throughout the United States to eliminate the time and fees associated with travel and on-site visits without sacrificing the high quality of technical services.
Progent's managed services for patch management provide organizations of all sizes a flexible and cost-effective solution for assessing, testing, scheduling, applying, and documenting software and firmware updates to your servers, such as printers and scanners, network appliances like switches and wireless APs, and Internet-of-Things devices like alarms and health monitors.
Progentís consultants can help you to plan and implement an efficient move from onsite Active Directory to cloud-hosted Azure AD or to a hybrid system that deploys Azure AD DS and Azure AD Connect to centralize identity and access services for both on-premises and Azure assets.
If you are an information technology engineer with technical support expertise, teaming with Progent and assisting our clients will expand your skills through collaboration with Progent's team of motivated, world-class consulting experts. Progent's concentration on offering network consulting and computer support to small businesses will offer you the chance to work closely with business leaders and add significantly to the success of exciting organizations. In addition, Our virtual office network provides the most advanced tools for off-site support and wireless access to help you to deliver speedy solutions when you take on mission-critical issues.
Progentís Technical Response Center (TRC) provides low-cost national extended hours online help for networks based on Windows and Cisco technology. Progent's Microsoft and Cisco-Certified support engineers offer extended hours phone help and online secure network access to isolate and repair network problems rapidly and affordably.
Microsoft Exchange Server Upgrade Consultant Services
Progentís wireless professionals can help small businesses design, select, evaluate, configure and maintain secure building-to-building wireless bridging products that integrate seamlessly into your existing network while providing a level of protection that matches or excels wired interfaces. Progent provides expertise in wireless LAN technology from Cisco Aironet and Meraki, Proxim, and additional office wireless providers and can show you how to identify and deploy the wireless connectivity technology that fit best with your business needs.
Progent's support services for software/firmware update management provide businesses of any size a versatile and affordable solution for evaluating, testing, scheduling, applying, and tracking software and firmware updates to your virtual and physical; servers, such as printers and scanners, network infrastructure appliances like routers and Wi-Fi APs, and IoT devices such as alarms and robotics.
Progent offers national remote help and consulting services for companies who run Apple Mac networks or whose IT systems feature a mix of Mac with Microsoft Windows technology. Progent's experts offer Apple macOS and Mac OS X users a range of services including desktop support, migration to the current edition of Mac OS X from earlier editions of Mac, plus expertise with Mac applications. Progent can also help you with Apple iPhone and Apple iPad synchronization and troubleshooting, or migrating to iCloud. Online IT help provides optimum return for your information technology dollar by protecting client productivity and limiting the time billed for computer analysis and repair. Advanced online support utilities and skilled service specialists and engineers combine to enable Progent to solve the majority of IT problems without wasting time and money by traveling to your site. In most of cases your IT issues can be remediated by telephone or through a mix of telephone support and online network analysis. Progent can offer the services of Cisco certified CCIE network experts and CISM certified security professionals to assist you with the toughest system issues.
Progent uses a sophisticated support reporting system that records and organizes detailed documentation for all delivered services. Unlike many freelance consultants or local service organizations who provide minimal documentation or details of services done, each service provided by Progent is tracked by full documentation. Each Progent staff member has use of the service documentation transmitted by every consultant to every client. The practice of detailing and organizing support records allows more efficient service and eliminates a variety of typical problems such as when a service customer is effectively held hostage to a consultant who refuses to release vital service information.
Progent's consultants can provide online and on-premises expertise for organizations of any size to assess the costs/benefits of upgrading to Microsoft Skype for Business from any version of Lync Server or Office Communications Server. Progent can assist your business to plan a local, cloud or hybrid deployment; integrate Skype for Business with Microsoft SQL Server,Exchange, SharePoint Server and Office; configure high-availability solutions; interface Skype for Business with your PBX system and PSTN gateway; and integrate third-party communication systems such as Cisco Video Interop Server. Progent's certified network security consultants can help you design and validate a security environment for your Skype for Business solution that meets government and industry standards.
Microsoft has made a strong effort to enable transparent hybrid ecosystems that integrate Office 365 Exchange Online and local Exchange deployments. This permits you to have some Exchange mailboxes located on your physical datacenter or private cloud and other mailboxes hosted by Office 365. Progent's certified Exchange consultants can assist you with any phase of planning, implementing and troubleshooting your hybrid Office 365 network. Progent's Exchange consultants can deliver as-needed expertise to help you through stubborn technical bottlenecks and also offer extensive project management outsourcing to ensure your hybrid Office 365/Exchange initiative is completed on schedule and within budget.
Progent's Cisco-certified wireless technology consulting experts can help you to configure, manage, and troubleshoot Cisco wireless products including Aironet and Meraki Wave 2 wireless access points (APs) as well as Cisco's Wireless Network Controllers.
Progentís private cloud hosting allows small and midsize organizations to run mission-critical applications such as SQL and Exchange Server from a secure Tier III data center on fully redundant hardware with offsite backup. Progent uses Microsoft's Hyper-V technology for server virtualization and Data Protection Manager for automatic backup replication and restore. Smaller organizations can use Progentís private cloud to eliminate major investments in the acquisition, maintenance, and operation of network equipment and data center facilities while achieving world-class levels of system availability and security.
Progent's short-term staff augmentation services enable businesses to respond to the need for network professionals without incurring the expense and delays that come with vetting and recruiting experienced technical help and without adding to your permanent workforce.
Progent's ProSight Email Guard solution uses the services and infrastructure of leading data security vendors to provide web-based management and world-class security for all your email traffic. The hybrid structure of Progent's Email Guard integrates a Cloud Protection Layer with an on-premises security gateway appliance to offer complete protection against spam, viruses, Dos Attacks, DHAs, and other email-based threats. The cloud filter serves as a preliminary barricade and keeps most unwanted email from making it to your network firewall. This decreases your vulnerability to external threats and conserves system bandwidth and storage. Email Guard's onsite gateway device adds a deeper layer of analysis for inbound email. For outgoing email, the on-premises security gateway provides anti-virus and anti-spam protection, policy-based Data Loss Prevention, and encryption. The local gateway can also help Microsoft Exchange Server to track and protect internal email that stays inside your corporate firewall.
Progent can provide expert remote consulting support to help companies connect their IT infrastructure with popular public cloud platforms including Microsoft Azure and Amazon AWS. Progent can assist you to design and manage hybrid environments that support Windows and Linux systems and applications in either cloud-based systems or in hybrid topologies that combine physical resources along with public cloud services. To assist you to incorporate public cloud services with physical datacenters, Progent offers a variety of cloud integration services such as Microsoft Azure hybrid cloud planning and deployment consulting, Amazon AWS cloud integration support, and Amazon Web Marketing Service development and debugging. Progent has over 15 years of background delivering advanced consulting services online, and Progent can help you successfully carry out your cloud migration initiatives on schedule and affordably.
Progentís Technical Response Center (TRC) provides nationwide extended hours remote help for computer systems powered by Windows and Cisco products and technologies. Progent's Microsoft and Cisco-Certified service engineers provide after-hours phone support and remote direct network access to isolate and resolve technical problems rapidly and economically. The breadth of IT experience available from Progent's staff of country-wide service engineers allows Progent to escalate even the most difficult network issues to qualified specialists as required. For urgent problems, the TRC endeavors to respond to your request for support in less than one hour.
Progent's Duo services utilize Cisco's Duo technology to defend against password theft through the use of two-factor authentication. Duo supports single-tap identity verification on Apple iOS, Google Android, and other personal devices.
Progent's Microsoft-certified consulting engineers can assist your organization to assess the benefits of Exchange 2010 for your business and can help your IT staff to plan and implement a smooth migration to Microsoft Exchange 2010 from Exchange 2003 or Exchange Server 2007 that will offer quick return on investment by increasing your workers' efficiency, cutting the cost of hardware and service, streamlining management, and consolidating your vital communications platforms.
System Center Configuration Manager automates application and device provisioning at scale, simplifies security and compliance settings management, keeps track of network assets, guards against corporate data leakage, performs health monitoring, allows safe self service, and delivers a single point of control for managing multi-operating system networks running on-premises, cloud, or hybrid deployment topologies. Progent's Microsoft-certified SCCM consultants and Azure cloud integration experts can assist businesses of any size with any aspect of planning, installing, using and repairing a SCCM deployment for on-premises, cloud-based, or hybrid environments.
Microsoft supports transparent hybrid networks that integrate Office 365 Exchange Online and on-premises Exchange systems. This allows you to have specific mailboxes located at your on-premises datacenter and other mailboxes hosted by Office 365. Progent's certified Exchange consulting team can assist your organization with any facet of planning, integrating and debugging your hybrid Office 365 Exchange Online solution. Progent's Exchange specialists can deliver occasional expertise to help you through challenging technical bottlenecks and also can provide comprehensive project management outsourcing or co-sourcing to make sure your hybrid Office 365/Exchange initiative is completed on time and on budget.
Progent's Microsoft-certified consulting experts have over 10 years of experience designing, deploying, enhancing and repairing Microsoft SCOM environments and can provide companies of all sizes expert remote or onsite consulting support for SCOM 2012. Progent can help your company to plan a topology for System Center 2012 Operations Manager servers that delivers the responsiveness and availability needed to monitor your datacenter effectively, whether your datacenters are on-premises, cloud-based, or a hybrid environment. Progent can also help you to install and set up System Center 2012 Operations Manager management packs based on best practices for tracking network fabric as well as both Microsoft and 3rd-party applications and services. In addition, Progent can deliver fast remote or onsite technical support to help you to remediate critical issues uncovered by System Center 2012 Operations Manager.
Lync Server 2010 supports IM, Presence, voice/video conferencing, desktop collaboration, as well as VoIP and traditional public switched telephone network (PSTN) calling. Microsoft Lync Server 2010 can extend the functionality of Exchange Server, SharePoint Server and Office desktop or cloud-based Office 365 and simplify administration through integration with Windows AD. Lync 2010 can also cut capital and operational costs by doing away with Voice-over-IP equipment and subscription services, PBX systems, or conventional video conferencing solutions. Progent's certified unified communications consultants offer remote and onsite support services to assist you to maintain and troubleshoot your current Lync Server 2010 environment or evaluate the advantages of upgrading from Lync Server 2010 to Skype for Business, which is Microsoft's renamed and revamped version of the product family. Progent can also assist your organization to design and carry out a smooth Skype for Business migration.
Microsoft Certified Expert Customer Relationship Management Engineer MSCRM Outsourcing
Microsoft CRM helps small businesses build profitable customer relationships. Built-in Sales and Customer Service components enable employees to share data to help promote sales success and offer consistent, effective customer service. Progent can set up the most sensible network environment, including mobile wireless connectivity, to support Microsoft CRM, and Progent's Experts Team can supply your company with a certified MS CRM consultant who can help you combine Microsoft CRM with your sales or customer service databases.
Progentís computer outsourcing services for small companies include designing Server 2003, .NET, and BackOffice environments, managing migrations Windows XP, Windows 2003 Server, Active Directory, and Exchange 2003 Server, Help Desk services, online and in-person repair, fixing chronic IT problems, and producing a company-wide security strategy. Progent can help you maximize network reliability and performance with fault-tolerant technologies, resilient network topology, and proactive server monitoring. Progent also provides project management help for large-scale migrations and can help with requirements definition, resource inventory, bill of materials development, sourcing qualification, procurement coordination, and complete documentation. Progentís computer outsourcing help also features education for office productivity packages such as Microsoft Office XP.
Small to mid-sized businesses can now get all the advantages of Microsoft Operations Manager and also have quick access to Progentís Microsoft and Cisco certified network consulting professionals. With Progent's affordably priced network support packages, mid-size businesses can choose a basic co-sourcing service program built around Microsoft System Center Operations Manager 2007 with server monitoring, reporting, Help Desk and online service or a comprehensive 24x7 outsourcing package. Progent offers expertise in System Center Operations Manager to offer small company information systems enterprise-class availability, security and performance.
Progent's Cisco-certified Wi-Fi networking consultants offer remote and onsite consulting and support services to help your organization to plan, install, administer, tune, and debug wireless deployments that incorporate Cisco's Meraki APs. Progent's consultants can also help your organization to plan and deploy hybrid networks that combine on-premises and cloud-hosted services and that deliver easy access, advanced protection, unified management, and dependable operation for all your mobile and desktop endpoints.
Progent's pricing policy is to charge for online support and on-site help by the minute. As a result, you are charged exclusively for delivered support. Progent does not demand a higher rate for off-hours or priority service, and within California or in areas where Progent offers on-site support, Progent does not charge for travel time except for urgent support where on-site time is less than four hours. Also, Progent applies no service activation fee and requires no monthly commitment for services provided during normal working hours. Many service organizations impose large minimum fees or charge for every quarter hour or longer. Progent's small granularity eliminates large bills for quick fixes so you will not be tempted to permit less critical problems to stay unaddressed.
Network monitoring typically entails tracking a networkís resource usage to help identify throughput bottlenecks or fix hardware or program problems. Nagios and Multi Router Traffic Grapher (MRTG) are useful, free monitoring utilities that work under Linux and can be deployed to monitor mixed-platform environments where Linux and Windows operate together. Progent's system support consultants can show you how to take advantage of both these tools to tune and troubleshoot your network. Progent's UNIX support professionals offer small companies and programmers help with managing and supporting UNIX and Linux networks that coexist with Windows-based technology.