Progent's Citrix-certified experts can assist you to evaluate the strategic benefits of the available versions of Essentials for Hyper-V, help you to integrate Citrix administration tools with your Hyper-V environment, and show you how to use Citrix Essentials for Hyper-V to improve the performance, uptime, consistency, and recoverability of your virtual environment while reducing the cost of resources and support and simplifying administrative tasks.
The new ASA 5500-X Family of firewalls with Firepower Services offer substantially more bang for the buck than Cisco's earlier firewalls and have superseded the ASA 5500 and PIX 500 security appliances for all new installations. Progent's Cisco-certified CCIE network experts can assist you to maintain your legacy PIX or Cisco ASA 5500 security appliances and migrate to Cisco ASA 5500-X firewalls with Firepower Services. Progent can also help your business to plan, configure, tune, manage and troubleshoot firewall environments built around ASA 5500-X firewalls with Firepower Services.
Progent's Power BI experts can assist you to plan, install, maintain, update or debug your Power BI business analytics solution. Progent can also assist you to prep your target data for Power BI reports and dashboards. Progent can help you build and manage an on-premises, cloud based, or hybrid architecture for Power BI.
The Progent Test and Training Lab at the QTS Internet Data Center can be used for testing line-of-business applications, creating efficient system upgrade procedures, evaluating and tuning performance, planning or verifying disaster recovery solutions, mitigating compatibility issues, and establishing training environments for the latest technologies. For Progent clients who lack adequate in-house resources to assemble proper pilot systems, the lab reduces capital outlay and technical risk and helps keep vital network initiatives on schedule.
Progent can provide cost-effective remote and onsite consulting to assist organizations of any size to move any portion of their core network resources to Google Cloud Platform services. This can save management hassle and equipment costs and enable access to Google's state-of-the-art AI and machine learning tools. Progent can assist your IT team with every phase of Google Cloud Platform integration including requirements analysis, readiness assessment, system design and review, pilot testing, deployment, centralized administration, performance tuning, software license management, backup/restore solutions, and security strategies.
Progent's seasoned ransomware recovery consultants can help you to restore an IT network breached by a ransomware attack like Ryuk, Maze, Sodinokibi, DopplePaymer, Conti or Egregor.
Cisco Unified Communications Manager (CUCM or Unified CM), formerly branded CallManager, is the heart of Cisco's communications and collaboration portfolio. Cisco Unified Communications Manager and Cisco Unified Communications Manager Express (CME) provide a borderless IP-PBX by integrating closely with unified messaging applications such as Unified Communications Manager IM and Presence Service, Cisco Unity Express (CUE) for voicemail management, Mobile Connect for Single Number Reach, and Unified Contact Center Enterprise (Unified CCE) for building an advanced customer contact center. Progent's CCIE-certified consultants can deliver effective and affordable online and on-premises expertise to help businesses of any size to build and administer Unified CM deployments by providing Cisco Unified Communications Manager configuration and troubleshooting services that add maximum productivity. Progent can assist with any facet of Unified Communications Manager setup and debugging in areas that include integrating Voice over IP phones and Video phones, reviewing dial plans, configuring SIP connections and PSTN support, installing ISR G2 routers with CUBE VoIP networking support, creating UCS server failover solutions for high availability, performance tuning, and integration with Exchange Server.
Nagios and MRTG are useful, license-free monitoring tools that operate on Linux and can be deployed to analyze UNIX/Linux networks, MS Windows networks, or multi-OS environments in which the Linux OS and Windows run side by side. The Nagios monitor allows network managers to monitor network services including POP3, HTTP, SSH, and PING. MRTG allows you to track the bandwidth through SNMP-enabled network devices including processors, routers, and switches. Progent's network monitoring engineers can show you how to use both these programs to streamline and repair your system.
ProSight Active Security Monitoring (ASM) is an endpoint protection (EPP) service that incorporates next generation behavior analysis technology by SentinelOne to defend endpoint devices as well as physical and virtual servers against modern malware attacks like ransomware and email phishing, which easily evade traditional signature-based AV tools. ProSight ASM safeguards local and cloud-based resources and offers a single platform to automate the complete threat lifecycle including filtering, infiltration detection, mitigation, remediation, and post-attack forensics. Key capabilities include single-click rollback using Windows VSS and automatic network-wide immunization against newly discovered attacks.
Progent's Microsoft-certified consultants can provide online or in-person support to help organizations of all sizes to plan, deploy, manage, and repair a backup/recovery solution built around System Center 2012 Data Protection Manager (SCDPM 2012). Progent's consultants can help you to upgrade from older versions of Data Protection Manager or from another backup/recovery system, and Progent can integrate your Data Protection Manager deployment for on premises, cloud, or hybrid environments. Progent offers occasional support for fixing particularly challenging issues, or full project management support. Progent can also help your business to design SCDPM 2012 into a comprehensive disaster recovery strategy.
If your business computer system mixes Solaris platforms with Microsoft Windows, Progent can assist you to incorporate your computers into a unified environment that permits all your OS platforms to coexist for simple administration, transparent information exchange, high reliability, enhanced throughput, and strong protection. Progent's Sun Solaris and Microsoft Windows integration support services feature network architecture integration and service, support for Windows services for UNIX, remote network monitoring and management, online technical help and troubleshooting, on-site technical support, and Contact Center outsourcing.
E-Mail Guard is a complete service for blocking spam and virus attacks. E-Mail Guard addresses the protection and administration of company email by offering constantly improved spam and virus filtering, policy administration, content testing, and protection against email-based directory harvesting and DDoS attacks. E-Mail Guard also features monitoring, management and analysis tools as well as outgoing email testing to help you fix your email system and define and enforce company email policy.
Microsoft Lync Server 2010 provides IM, Presence, voice/video conferencing, desktop sharing, as well as VoIP and public switched telephone network (PSTN) voice communication. Lync Server 2010 can extend the capability of Exchange Server, SharePoint and Office or Microsoft 365 and simplify management through integration with Active Directory. Lync 2010 can also reduce expenses by doing away with VoIP hardware and subscription fees, PBX gear, or legacy video conferencing solutions. Progent's certified unified communications experts can provide remote and on-premises support services to help you to maintain and repair your current Lync 2010 deployment or evaluate the advantages of migrating from Lync to Skype for Business, which is Microsoft's renamed and revamped version of the product family. Progent can also help you to plan and carry out an efficient Skype for Business upgrade or a migration to Microsoft Teams.
Progent has two decades of background assisting small and mid-size businesses to plan, implement, optimize, manage, and debug IT networks that support at-home workers.
Progent's ProSight IT Asset Management is an IT infrastructure documentation management service that makes it easy to capture, update, retrieve and safeguard information about your IT infrastructure, processes, business apps, and services. You can quickly locate passwords or serial numbers and be warned about upcoming expirations of SSLs ,domains or warranties. By updating and managing your network documentation, you can eliminate as much as half of the time spent looking for critical information about your IT network. ProSight IT Asset Management features a common repository for holding and sharing all documents required for managing your network infrastructure like standard operating procedures (SOPs) and How-To's. ProSight IT Asset Management also supports advanced automation for collecting and relating IT information. Whether you're planning improvements, performing maintenance, or responding to a crisis, ProSight IT Asset Management delivers the information you require the instant you need it.
Progent's Microsoft-certified failover clustering consultants can help you to evaluate the benefits of adopting Windows Server 2012 failover clustering to build a powerful fault-tolerant/disaster recovery strategy, assist you to plan and install a Windows Server 2012 system, provide online and on-premises consulting services and technical support for failover clusters composed of physical servers or virtual machines, and help you to automate the administration of failover clusters.
Progent can help small and medium-size organizations to configure collaboration technology to permit their telecommuters to benefit from productive interaction with fellow workers and clients.
Progent offers high availability load balancing support that addresses system load balancing, load balanced program, network infrastructure routing, and content dispatching technology including Cisco Content Engine. fault tolerant load balancing providers for which Progent offers consulting services include Microsoft Windows Server 2003 Network Load Balancing Manager, Citrix Access Suite and Access Gateway, Cisco CSS, Cisco Content Distribution Manager and ACNS, and F5 Networks 3-DNS.
Microsoft Exchange Server 2016 Upgrade Planning Computer Consultants
Progent provides the services of Microsoft and Cisco-Premier network consulting experts to offer customers affordable alternatives to help companies maximize the benefits of Microsoft and Cisco products. For environments that range from small offices to large corporations, Progent's network engineers can assist you to enhance your network's e-mail architecture, security, availability, performance, and network management.
Progent's pricing policy is to charge for remote support and on-site help per minute. Consequently, you are billed just for received support. Progent does not impose a higher rate for after-hours or urgent service, and inside California or in regions where Progent provides on-premises support, Progent does not bill for travel except for emergency support where on-site time is less than four hours. In addition, Progent imposes no minimum fee and requires no monthly commitment for support services provided during regular business hours. Many service firms impose large minimum payments or charge for each quarter hour or longer. Progent's one-minute granularity avoids big invoices for quick repairs so you won't be forced to permit less critical problems to fester.
Progent can help your organization to plan for, implement, and operate Microsoft System Center 2012 R2 Configuration Manager. Progent can help you to upgrade smoothly to SCCM 2012 from a legacy change management platform or assist you to modify your existing SCCM 2012 environment to support your evolving business requirements. Also, Progent can assist you to build a software foundation that extracts the most value from SCCM 2012 by delivering advanced consulting support for associated Microsoft technologies including Active Directory Domain Services, Microsoft SQL SSRS, and Internet Information Services.
Progent's Duo managed services utilize Cisco's Duo cloud technology to protect against stolen passwords by using two-factor authentication. Duo enables single-tap identity confirmation with Apple iOS, Android, and other personal devices.
Progent is one of the most experienced IT support firms for integrating email and messaging solutions powered by Exchange 2000. Progent specializes in helping small and mid-size businesses get the full advantages of Exchange Server 2000 under common situations including upgrading from Microsoft Exchange 5.5, moving from an ISP-managed or POP3 e-mail environment, and jobbing out your Microsoft Exchange 2000 Server support.
Microsoft SQL Server 2016 offers major improvements in speed, capacity, data security, high-availability, BOYD support, and integrated analytics and reporting. Innovations include PolyBase for handling structured and unstructured databases simultaneously for big data applications, Hadoop integration, Row-level Security, Mobile Report Publisher, and seamless management of local and cloud-based resources. Progent's Microsoft-certified consulting team can deliver remote and on-premises expertise to help businesses of any size to configure, administer or debug any edition of SQL Server 2016. Progent can also help you to integrate SQL Server 2016 with other key Microsoft platforms including Windows Server, Exchange Server 2016, SharePoint, Dynamics CRM, Skype for Business, and System Center Operations Manager (SCOM).
If you want to revamp your production web site, build internal webs for applications such as HR or worker education, establish a high-impact web presence for a new venture, or write enterprise-class, data-driven custom web applications, Progent can provide talented and experienced web developers. Progent's experts can also show you how to build and maintain a secure, robust server and communications infrastructure, including off-site and wireless connectivity, to support your web solutions.
Progent's Microsoft-certified Windows 11 consultants offer a variety of services to support Windows 11 including Microsoft 365 solutions, mobile management, teleworker connectivity, security and compliance, automated provisioning, and Call Center services.
Progent's Cisco-certified CCIE network experts can assist your company to maintain your current PIX 500 or Cisco ASA 5500 firewalls and migrate to ASA 5500-X firewalls with Firepower Services. Progent can also assist your organization to plan, configure, tune, manage and debug firewall environments based around Cisco ASA 5500-X firewalls with Firepower Services
Progent's expert software programmers, database designers, and program managers can help large businesses to carry out development projects for Windows, Linux, or Web applications. Progent's enterprise co-sourcing services include fast access to seasoned program managers for high-level planning and project co-ordination or Progent can help customers plug expertise gaps by providing database architects and software programmers skilled in building RDBMS applications powered by Microsoft SQL Server, Oracle, or MySQL. Progent's SharePoint consultants can assist clients to incorporate SharePoint with additional data sources such as Microsoft SQL and Office Excel to create data-intensive intranets and web portals. Progent also offers experience with multiple web development tools and can assist clients to create, enhance, troubleshoot, or migrate web-based applications to take advantage of the most current web technology.
Progent's ProSight family of managed services are geared to provide organizations who maintain small in-house IT support staffs with affordable help from world-class management platforms and technical experts. Benefits of the ProSight catalog of managed IT services include fixed network management costs, automation of routine administrative tasks, continual absorption of the latest technology, smooth migration from legacy systems to current solutions, improved fit between information technology with business objectives, access to veteran IT consultants, and allowing management to focus on business instead of ever-changing information technology.
Progent's Microsoft-certified experts have two decades of experience providing electronic messaging and integrated email/telephony solutions for businesses. Progent offers affordable Exchange Server support services to strengthen email security and virus protection, achieve high availability email, and implement remote and mobile email connectivity. Progent's Microsoft Exchange consulting and support services can aid you in planning and deploying a Microsoft Exchange update or a move from a legacy SMPT system or outdated Microsoft Email product such as Microsoft Exchange 5.5 to Exchange Server 2010.
Microsoft Exchange 2013 includes major enhancements to the capabilities of its predecessor Exchange Server 2010 and delivers powerful innovations plus a redesigned structure. These enhancements favorably impact vital IT areas such as ease of administration, high availability (HA), security and compliance, cost of ownership, teamwork, scalability, throughput, compatibility, and productivity. Progent's certified Exchange 2013 consulting professionals can assist your organization to evaluate the potential advantages of migrating to Microsoft Exchange 2013, create a cost-effective validation and deployment plan, and train your IT team to manage your Microsoft Exchange 2013 environment. Progent also offers ongoing online consulting and support and management for Exchange 2013.
Progent is a dealer and integrator for SentinelOne's Singularity product family, a subscription-based, cloud-centric threat management platform that includes machine learning technology and advanced services to deliver cutting-edge endpoint detection and response.
Progent's Microsoft-certified consultants can provide online and on-premises consulting services for organizations of any size to assess the benefits of upgrading to Microsoft Skype for Business from any release of Lync Server or Microsoft Office Communications Server. Progent can assist your business to plan an on-premises, cloud-based or mixed deployment; integrate Skype for Business with Microsoft SQL Server,Exchange, SharePoint and Office or Microsoft 365; set up high-availability solutions; connect Skype for Business with your PBX system and PSTN gateway; and integrate third-party communication platforms such as Cisco Video Interop Server. Progent's certified network security consultants can help you design and validate a security environment for your Skype for Business solution that meets regulatory requirements.
Progent provides Microsoft Windows Cluster Server assistance to help your organization utilize non-stop clustered servers designed to deliver 100% operation. Windows cluster servers for high-availability networks include Windows Cluster Server, Microsoft SQL Cluster Server, and Exchange Cluster Server. By assisting you t design fault-tolerant server clustering solutions around Microsoft Windows Server Cluster 2003, Progent's Premier Windows consultants ensure that your high availability server clusters are configured to optimize the competitive value of your computer network.
Infor CloudSuite Industrial, formerly known as SyteLine, is an ERP solution that incorporates over a quarter century of experience assisting manufacturing, distribution and service organizations to manage supply chains and streamline key business processes in order to bring products to market quickly and meet customer commitments consistently. Progent offers the expertise of an ERP specialist with over 20 years of experience working with the Infor CloudSuite Industrial/SyteLine platform. Progent can provide remote or on-premises consulting that can range from occasional advice to comprehensive solution design and project management outsourcing or co-sourcing. Sample consulting services offered by Progent for CloudSuite Industrial/SyteLine include installation, migration, process improvement, customization, Configure/Price/ Quote, web site integration, technical support, data conversion, Microsoft 365 integration, training, and DBA services.
Progent can provide the guidance of a CRISC-certified risk management consultant to help your company to plan and deploy an enterprise risk management (ERM) solution following leading practices identified by CRISC and crafted to align with your company's risk appetite, business goals, and IT budget.
Progent can deliver comprehensive remote consulting for all technologies common to today's small company information systems and offers a variety of vital, as-needed support services such as a part-time Chief Information Officer to provide senior-level planning and negotiating skills, a Call Center for help desk services, 24x7 remote monitoring, spam and email-borne virus protection as an outside-the-firewall service, project management for major initiatives like site moves oroperating system migrations, Cisco-certified consultants for building and maintaining fast and reliable infrastructure, certified security engineers to ensure data safety and compliance, disaster recovery specialists to create business continuity plans, and software developers to create, enhance, or troubleshoot mission-critical application programs.
Progent's certified cybersecurity experts can oversee security tests of enterprise-wide security to validate your company's cybersecurity profile compliance with important international security standards. Progent can provide subscription-based managed services for security monitoring and response, on-demand network-wide security reviews, and targeted security assessments for specific areas of cybersecurity such as endpoints or ransomware-safe backups. Progent's certified security experts can also carry out comprehensive information security audits to validate your company's compliance with important industry security standards including FISMA, PCI, and ISO.
Progent can provide in-depth remote support for all technical areas associated with today's small company information networks and allows you to outsource a variety of strategic, on-demand support services such as a part-time Chief Information Officer to offer advanced planning and budgeting skills, a Call Center for help desk support, 24x7 remote monitoring, spam/virus filtering as an outside-the-firewall service, project management help for major initiatives such as site relocations orOS upgrades, Cisco-certified consultants for building and maintaining fast and reliable infrastructure, certified security specialists to ensure information protection and regulatory compliance, disaster recovery experts to create business continuity strategies, and software developers to write, customize, or repair mission-critical application programs.
Progent's software developers have worked for two decades with .NET tools and the Visual Studio development environment and can create or update .NET apps rapidly and affordably.
ProSight Data Protection Services ECHO from Progent offer small and mid-sized businesses an affordable end-to-end service for secure backup/disaster recovery (BDR). For a low monthly price, ProSight Data Protection Services automates and monitors your backup processes and enables fast recovery of vital files, apps and VMs that have become unavailable or corrupted due to component failures, software glitches, natural disasters, human mistakes, or malicious attacks such as ransomware. ProSight Data Protection Services can help you back up, retrieve and restore files, folders, apps, system images, plus Microsoft Hyper-V and VMware virtual machine images. Important data can be backed up on the cloud, to an on-promises storage device, or to both. Progent's disaster recovery specialists can deliver world-class support to configure ProSight DPS to to comply with regulatory standards like HIPAA, FINRA, PCI and Safe Harbor and, whenever needed, can help you to recover your business-critical information.
Microsoft Small Business Server is an affordable collection of essential servers that provides the basis for a feature-rich but easy-to-manage IT network. The integration requirements of the Microsoft .NET components bundled with Small Business Server calls for a network consultant with hands-on expertise and extensive knowledge in designing and implementing cohesive and comprehensive information technology systems. Progent's Microsoft-certified experts have broad experience with the technologies incorporated in SBS 2011 and SBS 2008. This expertise ensures you success in installing, administering, and troubleshooting IT environments based on the SBS line of servers and programs.
Progent's Ransomware Hot Line provides 24x7 access to a proven ransomware recovery consultant who can assist your business to halt the spread of an active ransomware attack. Call 800-462-8800
Progent's certified Internet Security and Acceleration Server consultants have extensive backgrounds developing corporate security designs for IT networks with multiple sites, remote workers, and line-of-business web-based applications. A Progent ISA 2004 Firewall engineer is ready to help your small company plan and implement a configuration of Microsoft ISA Server 2004 that supports your information security requirements without limiting your network.
Progent's consultants offer Apple macOS and Mac OS X users a range of services such as desktop support, Apple macOS and OS X consulting, Apple Mac co-existence with Windows networks, Entourage and Exchange Server help, network protection services, and one-on-one training. Progent can assist clients to upgrade to macOS from Mac OS X or other earlier editions of Apple Mac OS X and Progent can offer expertise with Apple macOS and Mac OS X application software. Progent's specialists in Apple technology can also assist your business with Apple iPhone integration and Apple iPad synchronization, or migrating to Apple's iCloud services. For computer networks based solely on Mac OS X or for systems incorporating a mix of Mac, Linux and Windows powered servers and workstations, Progent's Apple, Cisco, and Microsoft professionals have the experience and depth to handle the difficulty of designing, integrating and supporting a network environment that is available, safe, fast and able to achieve your organization's business goals.
Progent's certified cybersecurity experts can run NodeZero-based penetration tests to verify your security monitoring and protection tools and policies are properly set up and effective.
Microsoft Lync 2013, now called Skype for Business, allows businesses of all sizes to build a centrally managed and protected communications ecosystem that supports the modern BYOD computing style with instant messaging (IM), presence, audio/video and web meetings with app sharing, and both IP and PSTN calling across a broad range of stationary PCs and mobile clients. Progent's certified Lync 2013 experts and system integrators can assist you to evaluate the business benefits of Lync 2013, design an in-house, cloud-based (via Lync Online) or mixed model suitable for your current and future goals, deploy Lync 2013 so as to speed up your return on investment, and provide live webinar and onsite training to your management staff and users. Progent offers expertise in key pieces of a Lync 2013 deployment that include Windows Server, SQL Server and Exchange Server, and Progent can assist your organization to integrate Lync Server 2013 with popular Microsoft Office and Microsoft 365 applications including Outlook and PowerPoint.
The new ASA 5500-X Family of firewalls with Firepower Services deliver substantially more performance than Cisco's previous firewalls and have replaced the ASA 5500 and PIX 500 security appliances for all new installations. Progent's Cisco-certified CCIE network consultants can help your company to manage your legacy PIX or Cisco ASA 5500 security appliances or upgrade efficiently to ASA 5500-X firewalls with Firepower Services. Progent can also help your business to design, deploy, tune, manage and troubleshoot firewall solutions based on Cisco ASA 5500-X firewalls with Firepower Services.
Progent is a leader in economically providing world-class IT support to small companies. Progent's success in addressing the network support needs of the historically underserved small company sector is the cumulative outcome of major technical and operational breakthroughs that have removed much of the conventional expenses out of administering IT support, injected unprecedented professional expertise into the support mechanism, and significantly accelerated the repair cycle.
Progent can help you to plan and execute an efficient migration from a UNIX-powered information environment to a network powered by MS Windows and capable of running Microsoft's familiar office productivity products, commercial applications, and developer tools. Progent's UNIX, Windows and Cisco consultants and application experts can help you guard your data and reduce business disruption by designing an effective transition plan that preserves your existing investments in UNIX software and infrastructure. UNIX-to-Windows migration support expertise offered by Progent include analysis of existing infrastructure, transition strategy and validation, Microsoft Exchange migration expertise, information and application software porting, and server and storage transition and consolidation.
Barracuda Backup is an affordable, subscription backup and disaster recovery platform for small and medium-size organizations. A Barracuda Backup solution can include a purpose-built physical storage device manufactured by Barracuda or a software-based appliance with comparable features but which uses your own storage hardware. Barracuda Backup safeguards critical business data generated locally, at one or multiple remote sites, or in the cloud. For disaster preparedness, you can replicate data to the Barracuda Cloud, to Amazon AWS, or to any location with a Barracuda Backup appliance. Progent is a Barracuda partner and Progent's Barracuda Backup consulting experts can provide a wide array of consulting support services to help you to plan, integrate, operate and troubleshoot a BDR solution based on Barracuda technology.