Progent can provide the affordable support of online Internet connectivity experts to help your company to assess or update your ISP services so your Internet connectivity solution meets your business requirements. Services available from Progent include assessment of your existing bandwidth utilization, carrier and service plan analysis and ordering, network provisioning, and managing a seamless switchover to a new ISP and/or service arrangement. Provisioning can include enhancing existing routers and configuring new ones, implementing firewalls, and upgrading fault-tolerant Border Gateway Protocol architectures.
Microsoft Small Business Server (SBS) is a low-cost suite of essential servers that provides the basis for a feature-rich but easy-to-manage information. The inter-connectivity requirements of the Microsoft .NET components included with Small Business Server 2011 requires an IT expert with real-world background and broad knowledge in designing and implementing effective end-to-end information technology systems. Progent's Microsoft-certified consultants have extensive experience with the technologies built into SBS 2011 and SBS 2008. This experience ensures you success in installing, administering, and troubleshooting IT environments based on the SBS line of servers and programs.
Amazon Marketplace Web Service (Amazon MWS) is a library of APIs that allows Amazon sellers to streamline their operations by automating crucial sales activities such as listings, orders, payments, fulfillment, and reports. By leveraging Amazon's vast online selling environment and automating their sales, merchants can broaden their market, lower their operating costs, improve response time to customers, and increase their bottom line. Progent's Amazon Marketplace Web Service consultants can work with your development staff and provide application programming, workflow integration, project management support, and mentoring so you can shorten development time and costs and speed up your return on investment.
Progent's Private Cloud Hosting and Management service provides comprehensive hosting of a small company's production servers in a solution that gives the highest degree of dependability and expandability and is in addition easy to move to any data center. Progent's Private Cloud Hosting options are based on proven virtualization techniques that allow small companies with mixed- platform IT systems to save significantly on the costs of capital investments, system maintenance, and IT management while benefiting from enterprise-class reliability and an unprecedented degree of vendor independence.
Progent provides national remote help and troubleshooting services for companies that run macOS and OS X environments or whose information systems include a combination of Mac and Microsoft products. Progent's engineers offer macOS and OS X users a variety of IT services such as desktop support, upgrading to the current edition of macOS from earlier editions of Apple macOS or OS X, plus expertise with Mac applications. Progent's specialists in Apple technology can also assist you with Apple iPhone and Apple iPad synchronization and troubleshooting, or migrating to Apple's iCloud services. Online technical support provides optimum return for your IT dollar by protecting client productivity and limiting the time billed for network repair services. Sophisticated online access technology and experienced service specialists and engineers combine to enable Progent to handle most IT problems without squandering time and expense by going to your site. In the vast majority of cases your network problems can be dealt with by telephone or via a combination of telephone support and remote access. Progent can offer the services of Cisco certified CCIE infrastructure engineers and CISSP and ISSAP premier security specialists to help with the toughest system issues.
Progent is a leader in cost-effectively delivering enterprise-class IT help to small companies. Progent's success in handling the network support requirements of the historically underserviced small business sector is the cumulative outcome of key technical and process innovations that have eliminated much of the conventional expenses out of managing IT support, injected unprecedented technical skill into the support system, and dramatically streamlined the solution process.
Progent's Jabber consultants offer remote or onsite support to help businesses of any size to design, deploy, maintain, upgrade or troubleshoot Cisco Jabber solutions and Cisco Unified CM ecosystems. Progent offers in-depth support for all the technologies that go into building an end-to-end Jabber solution including Cisco network devices and management tools, Microsoft 365 apps, Windows and Mac desktops, Apple iOS and Google Android smartphones, SIP trunking, Wi-Fi systems, security and compliance, cloud computing, immersive telepresence systems, PBX systems, disaster recovery preparedness, and other pieces of a cohesive collaboration ecosystem.
Progent's Microsoft-certified Windows Server 2019 consultants can assist your company to design and carry out an efficient migration to Windows Server 2019 using your current deployment architecture or a cloud-based or hybrid model. Microsoft Windows Server 2019 offers significant improvements in scale, performance, ease of management, Hyper-V virtualization, security and compliance, hybrid on-prem plus cloud deployments, availability, and container support.
Progent's ProSight Virtual Hosting and Management service provides complete hosting of a small or mid-size organization's production servers in an environment that gives the highest level of availability and expandability and is also easy to migrate to another host. ProSight Virtual Hosting and management options are built upon mature virtualization architectures that enable small and midsize companies with multi- platform IT systems to economize dramatically on the costs of capital investments, system support, and IT administration while achieving enterprise-class reliability and an unmatched level of vendor independence.
Microsoft Exchange 2013 includes significant enhancements to the capabilities of Microsoft Exchange Server 2010 and introduces important innovations plus a redesigned structure. These enhancements affect vital areas such as ease of administration, availability, security and compliance, operational costs, collaboration, scalability, throughput, cross-version interoperability, and productivity. Progent's Microsoft-certified Exchange Server 2013 consultants can assist your organization to understand the possible business benefits of migrating to Microsoft Exchange 2013, design a cost-effective test and deployment plan, and train your IT staff to manage your Exchange Server 2013 environment. Progent also offers ongoing remote consulting and support and management for Exchange Server 2013.
System Center Configuration Manager automates software provisioning and updating, simplifies compliance settings management, inventories network assets, guards against company data leakage, provides health monitoring, enables safe self service, and offers a single point of control for administering mixed-OS networks based on on-premises, cloud-centric, or hybrid deployment models. Progent's Microsoft-certified Configuration Manager consulting team and Microsoft Azure cloud integration specialists can help businesses of any size with any facet of planning, installing, operating and troubleshooting a System Center Configuration Manager deployment for on-premises, cloud, or hybrid networks.
Progent can assist small and medium-size businesses to configure collaboration applications to make it easy for their at-home workforce to benefit from positive interaction with colleagues and clients.
For desktop and application virtualization, Progent offers the expertise of a Citrix-certified XenDesktop consultant who can assist your company to design a XenDesktop environment that improves the business value of your information network; configure XenDesktop software with your physical and virtual servers, user computers, and printers; upgrade your older desktop virtualization software to the latest releases of XenDesktop; and provide comprehensive remote technical support. Progent can also instruct your IT staff to follow best practices to maintain XenDesktop effectively.
Progent is hiring a variety of full-time employees including solutions-driven Microsoft Certified Systems Engineers; connectivity experts who have Cisco CCDP or CCIE credentials; and specialists in fault-tolerant system design with experience in mobile connectivity, wireless integration, non-stop systems, business continuity solutions, data preservation, and VMware technology. We are also looking for desktop support experts, off-site service specialists, and CISSP or CISM accredited security professionals. Progent is also looking for experienced managers and administrators who can operate efficiently in our dynamic, virtual office environment. Progent works with freelance professionals who have proven expertise and hands-on background in high-demand IT areas beyond Progent's primary service focus. Progent's Experts Team hires independent consultants who offer consulting and development services for mission-critical solutions such as Manufacturing Resource Planning, Enterprise Resource Planning, or Customer Relationship Management; have specialized expertise with non-Microsoft platforms such as Linux derivatives, Macintosh, or Solaris, or offer world-class help in areas like telecommunications, web site design, Electronic Data Interchange, web commerce, or dbm programming. Independent consultants premier by Progent coordinate with our full-time professionals to deliver end-to-end IT services for small company networks.
Progent's high availability system experts offer reliability support, disaster recovery services, network load balancing, non-stop interoffice connectivity, non-stop Internet architecture design, high-availability data center services, and other non-stop operations consulting to help your company configure a 24x7 network for mission-critical applications. Progent possesses the knowledge and experience to develop economical, non-stop systems by deploying the evolving suite of Microsoft Windows Cluster servers such as Microsoft Windows Cluster Server 2003, SQL Server Cluster, and Microsoft Exchange Cluster Server. Progent's Microsoft and Cisco certified engineers can help you build a fault tolerant mutli-location network with a fully redundant Internet interface and intelligent system load balancing.
Progent's background delivering Microsoft .NET services and SQL Server consulting, and Progent's programming experience with Microsoft VBasic, XML, and additional developer tools make it possible to design custom mission-critical programs and eCommerce environments that integrate seamlessly with Dynamics GP/Great Plains Software. Progent's Dynamics GP/Great Plains management reporting consultants can show you how to design reports that let you analyze your business more effectively, turning raw information into valuable insights into your company and customers.
Remote Technical Support Exchange Server 2016 Migration Planning
Microsoft Dynamics GP 2010 accounting is a comprehensive business management solution that integrates data and operations across your business, communicates seamlessly with other solutions, and connects employees, customers and suppliers regardless of time or location. Created for small to mid-size businesses, Dynamics GP 2010 and Dynamics GP Version 10.0 provide functionality for accounting, analytics and reporting, project management, inventory and order processing, eCommerce, human resource management, CRM, field force automation, manufacturing, retail, and web-based business services. Progent can help you install and maintain a robust, secure server and communications environment to support Microsoft Great Plains, and can give you access to expert Great Plains professionals to help your business exploit the full power of Dynamics GP/Great Plains 2010.
The experience of Progent's certified Microsoft Windows Server 2003 consulting team, with an average of over 11 years of support in Microsoft technology, ensures you success in identifying the version and set up of Windows 2003 Server that matches best with your company's goals. Progent can also help you with planning, installing, managing and troubleshooting powerful information technology applications powered by Windows Server, and can streamline your upgrade from Windows 2000 Server or Microsoft Windows NT.
Progent's Cisco-Certified network consultants can help you to use Cisco's management utilities along with a selection of specialized third-party applications to create a complete network management strategy in order to keep your network running smoothly, conserve limited resources, protect your data, revive rapidly from hardware breakdown or malicious assaults, and allow you to add or reassign network resources intelligently and affordably as your business evolves.
Progent's Windows 11 consulting experts offer an array of services to support Windows 11 such as cloud integration, mobile device management and synchronization, teleworker connectivity, security and compliance, streamlined deployment, and Help Desk Call Center services.
Progent provides Microsoft Windows 2003 Cluster Server assistance to help your business implement fault-tolerant clustered servers that can provide 24x7 operation. Windows cluster servers for high-availability systems include Microsoft Windows Cluster Server, Microsoft SQL Cluster Server, and Microsoft Exchange Cluster Server. By assisting you t plan zero-downtime clustered server environments based on Microsoft Windows Server Cluster 2003, Progent's Certified Windows experts make sure that your fault-tolerant clustered servers are configured to maximize the business advantage of your IT network.
Progent's data protection experts can help you to design, implement and manage a backup solution built around MSP360 Backup software to protect your IT assets residing on any leading public cloud. Progent can provide end-to-end monitoring and management to protect against data loss resulting from human miscues, system glitches, ill-intentioned insiders, and external assaults such as ransomware.
Windows Server 2008 R2 offers outstanding levels of speed, security, availability, scalability, and versatility that improve productivity of local, remote, and mobile users. Progent's network professionals can provide cost-effective remote consulting, technical support, and training services to help you to design, execute, and maintain Microsoft Windows Server 2008 R2 in order to add significant strategic value to your information system.
Progent's Computer Help Desk Outsourcing Services for desktop support are intended specifically for small businesses who need immediate availability of a Help Desk Call Center with professional phone support and full escalation options but who have to work within a restricted network support budget. Key components of Progent's Help Desk Outsourcing Services include: Helpdesk Support, Optional Remote Access Support, Initial System Evaluation, Problem Escalation, Virtual Help Desk Call Center Services, Per Minute Billing, and Helpdesk Software Recommendation and Integration.
Progent uses a sophisticated support reporting system that stores and formats complete documentation for all delivered support activities. Unlike many freelance consultants or local support firms who offer scant documentation or details of tasks performed, each service provided by Progent is accompanied by full documentation. Each Progent staff member has use of the service reports transmitted by every consultant to every client. The practice of documenting and organizing service activity results in more effective service and eliminates a variety of common problems such as when a support client is effectively held hostage to a consultant who won't let go of vital service information.
Progent's Cisco-certified wireless networking consultants offer remote and on-premises consulting and troubleshooting services to assist your organization to design, install, administer, tune, and debug Wi-Fi deployments that incorporate Cisco's Meraki APs. Progent's experts can also help your organization to plan and implement hybrid environments that integrate on-premises and cloud-hosted services and that deliver seamless connectivity, enhanced security, unified management, and dependable performance for all your mobile and desktop endpoints.
Progent offers the support of a certified VMware VCDX consultant to help your organization plan, deploy, manage and repair VMware vSphere and vCloud-based virtualization solution for on-premises networks, private and public clouds, or hybrid cloud systems. Progent offers world-class expertise for deploying and integrating VMware Site Recovery Manager (SRM) and VMware's NSX virtual network platform for disaster recovery. Progent has in-depth understanding of VMware vCloud Director, vRealize Automation (vRA), vRealize Orchestrator (vRO) and vCloud Suite tools for administering private and public cloud and hybrid cloud solutions that deliver high uptime, fault tolerance, and disaster recovery.
Progent can help your organization to deploy Cisco's networking technology to build a robust basis for your onsite, private cloud, or hybrid-cloud data center and improve operations in vital areas including compute and storage utilization, security and compliance, versatility, availability, and disaster recovery.
Fortinet FortiGate next-generation firewalls are industry leaders in offering best-in-class throughput for encrypted data inspection. Progent's Fortinet firewall consultants can assist your business to configure your Fortinet FortiGate firewalls to safeguard all your IT resources at the enterprise perimeter, within the data center core, at branch locations, and at the cloud edge.
Microsoft Windows Server Update Services enables network managers to deploy and monitor the latest Microsoft patches and security updates to Windows Server 2000, Windows Server 2003, and Microsoft Windows XP operating systems. By using Microsoft WSUS, network support staff can fully and easily manage the installation of updates that are released via Microsoft Update to servers and desktops in a company. Progent can assist you with technical details of the initial setup of Microsoft Windows Server Update Services such as planning the Microsoft Windows Server Update Services deployment, configuring client's workstations, defining the Group Policy settings, and making sure your Microsoft Windows Server Update Services GPO is associated with an Active Directory container that makes sense for your network environment.
Progent's SonicWall firewall experts can show you how to configure, maintain, and troubleshoot SonicWall firewall devices including the newer SonicWall TZ and NSa Series of firewalls and the legacy SonicWall PRO 2040 products. Progent's CISSP and CISA-certified network security consultants can show you how to incorporate SonicWall security gateways into a complete network protection plan and build protection into your business processes.
If you have a company information system with 10 to 50 network clients, Progent's network outsourcing services save your business from over-reliance on single independent service provider while giving you cost-effective and dependable access to enterprise-class technical support. By delivering IT consulting service when you need it, offering specialized knowledge for key technologies, offering unique services such as 24x7 network monitoring, and billing only for support you receive, Progent gives you an economical way for maximizing the profitability of your small office network. Progent is the smart way for small organizations to build and maintain a robust and secure information system and to have fast access to the experienced support ordinarily available only to businesses who are able to afford a sizeable internal IT group.
Altaro VM Backup from Hornetsecurity offers small and mid-size businesses a reliable and budget-friendly solution for backing up and recovering Microsoft Hyper-V and VMware-powered VMs. Altaro VM Backup can be used for local, remote, distributed, and cloud environments and also supports cost-effective backup to Azure Block Blob storage. Altaro VM Backup protects against ransomware attacks by leveraging Immutable Cloud Storage. This produces tamper-proof backup data that cannot be modified by any user including root users. Progent is a certified Hornetsecurity/Altaro partner and offers a broad array of online or on-premises services to help you to plan, install, optimize and troubleshoot a comprehensive backup and disaster recovery solution based on Altaro VM Backup software. With ProSight Data Protection Services Altaro VM Backup, Progent delivers a managed backup/restore service powered by on Altaro VM Backup software.