Progent's Test and Training Lab located at the QTS Internet Data Center can be used for piloting mission-critical applications, creating cost-effective system upgrade procedures, evaluating and tuning performance, planning or verifying business continuity solutions, resolving compatibility issues, and building training systems for new products and technologies. For Progent customers without adequate in-house resources to assemble proper pilot systems, the lab reduces capital outlay and technical risk and helps keep vital network projects on schedule.
For enterprise project management support, Progent offers the services of veteran IT professionals with years of background in technology management, application development, and process design for organizations from Big 4 companies to dot-com startups to government agencies. These high-level IT managers can provide project management skills to assist enterprise customers adhere to leading practices to ensure that major projects are successfully completed on schedule and on budget.
Microsoft allows you to create transparent hybrid networks that integrate Office 365 and on-premises Exchange deployments. This permits you to have some Exchange mailboxes hosted at your physical datacenter and other mailboxes resident on Office 365. Progent's Microsoft-certified Exchange consulting team can assist your organization with any facet of planning, integrating and debugging your hybrid Office 365 network. Progent's Exchange specialists can provide as-needed expertise to help you through stubborn technical issues and also offer extensive project management outsourcing or co-sourcing to ensure your hybrid Office 365 solution is carried out on time and on budget.
NetApp MetroCluster is a high-availability and disaster recovery platform that uses array-based storage clustering along with replication to provide rapid, zero data loss disaster recovery between datacenters located as far as 300km away from one another. Progent's team of veteran network experts can assist you to plan, configure, manage, upgrade, test and repair a disaster recovery solution based on NetApp MetroCluster. Progent can assist you to select a topology for your MetroCluster deployment that meets your technical requirements and IT budget. Progent can ensure you adhere to best practices for installing your MetroCluster solution by delivering help with tasks like assigning disk pools and shelf IDs, arranging aggregate and plexes layout, setting up NetApp FlexVol volumes, setting up Data ONTAP configuration replication service, installing Cisco and Brocade switches, designing a tiebreaker, setting up a configuration replication network between your storage clusters, and testing your disaster recovery solution to verify compliance with industry standards and government mandates.
Configuration Manager 2016 automates software provisioning across multiple sites, centralizes compliance settings control, inventories network resources, protects against company data leakage, provides network health reporting, enables secure self service, and offers a common control mechanism for managing multi-operating system ecosystems based on on-prem, cloud, or hybrid deployment architectures. Progent's Microsoft-certified SCCM 2016 consulting team and Azure cloud integration experts can help you with any facet of designing, installing, using and troubleshooting a System Center 2016 Configuration Manager deployment for on-premises, cloud, or hybrid environments.
Progent's Microsoft engineers offer in-depth support in deploying, managing and debugging any edition of Microsoft Project Server and can deliver a broad variety of affordable remote consulting services based on proven best practices to help businesses of all sizes to receive all the advantages of this powerful platform. Services available from Progent include solution planning, software configuration and upgrades, strategies for safe file and status sharing among onsite and remote or mobile users, network optimization, and specialized webinar training classes.
The current Cisco ASA 5500-X Series of firewalls with Firepower Services deliver substantially more performance than Cisco's earlier firewalls and have replaced the ASA 5500 and PIX 500 security appliances for all new deployments. Progent's Cisco-certified CCIE network consultants can help your company to manage your existing PIX or Cisco ASA 5500 firewalls and migrate efficiently to ASA 5500-X firewalls with Firepower Services. Progent can also assist your organization to design, configure, optimize, administer and debug firewall environments built on Cisco ASA 5500-X firewalls with Firepower Services.
Progent's Microsoft-certified consulting experts have over 10 years of experience planning, implementing, enhancing and troubleshooting SCOM environments and offer organizations of any size advanced online or onsite consulting services for Microsoft SCOM 2012. Progent can assist you to design a topology for System Center 2012 Operations Manager servers that delivers the performance and resilience required to watch over your datacenter effectively, whether your infrastructure are on-premises, in the cloud, or a mixed environment. Progent can also assist you to install and customize System Center 2012 Operations Manager management packs based on industry best practices for monitoring network fabric and both Microsoft and 3rd-party applications and services. Also, Progent can deliver fast remote or on-premises technical support to assist you to fix critical issues detected by Microsoft SCOM 2012.
Progent can provide cost-effective remote consulting to help businesses to integrate Amazon AWS cloud services including Amazon EC2 for virtual machine hosting, Amazon Simple Storage Service (Amazon S3) for expandable high-performance storage, and Amazon Glacier for low-cost long-term archiving. Progent can help your IT team with every aspect of Amazon AWS migration and troubleshooting including requirements analysis, readiness evaluation, architectural design, pilot testing, configuration, centralized administration, performance optimization, software license management, backup/restore mechanisms, and security and compliance. Progent can provide advanced expertise with firewall configuration and VPN technology and can help you deploy cloud-based or hybrid cloud networking models that efficiently incorporate Amazon AWS cloud services. Progent can provide as-needed support to assist you to overcome complex technical issues or Progent can provide comprehensive project management outsourcing to help you move to the Amazon AWS cloud on schedule and within budget.
Progent's Microsoft-certified consulting experts have more than a decade of experience designing, deploying, enhancing and fixing SCOM solutions and can provide companies of all sizes advanced online or on-premises consulting support for System Center 2012 Operations Manager. Progent can assist your company to design a topology for Microsoft SCOM 2012 servers that provides the performance and availability needed to monitor your IT resources effectively, whether your infrastructure are onsite, in the cloud, or a hybrid environment. Progent's SCOM consultants can also assist you to install and set up SCOM 2012 management packs according to leading practices for tracking network infrastructure and Microsoft and 3rd-party applications and services. In addition, Progent can provide responsive remote or on-premises troubleshooting to assist you to remediate critical problems uncovered by Microsoft SCOM 2012.
Progent's Jabber consultants can provide remote or on-premises support to assist organizations of any size to plan, deploy, manage, update or troubleshoot Cisco Jabber environments and Cisco Unified CM infrastructure. Progent offers in-depth expertise for the products, technologies and services that make up creating an end-to-end Jabber solution including Cisco network appliances and management tools, Microsoft Office 365 apps, Windows and Mac desktops, Apple iOS and Google Android smartphones, SIP trunking, WiFi systems, cyber security, cloud integration, immersive telepresence systems, PBX systems, business continuity, and the many other components of a modern collaboration ecosystem.
Progent's Data Center professionals can show you how to find fault-tolerant data centers that meet the specific requirements of your company. High availability collocation sites are particularly attractive to small companies due to of their affordability and simplified logistics in comparison to taking a do-it-yourself approach. Trying to design an on-site data center that offers even a minimum level of fault tolerance is financially prohibitive for most small organizations. Progent is ready to help you get all the advantages of non-stop data centers and fault tolerant colo sites by offering a complete range of engineering and support services.
Progent's Experts Team provides support in important technologies such as Apple OS integration and programs; Consulting for Linux-powered, UNIX-based, and Sun systems; MRP, Enterprise Resource Planning, or Customer Relationship Management customization; Strategic and vertical program help; Chief Information Officer, management information analyst, and project management services; Special applications design and deployment; Web, electronic business, EDI, and client portal development and deployment; SQL support and efficiency consulting; Management intelligence consulting; and Telecommunications architecture consulting.
Progent has delivered support for Microsoft Dynamics GP and Great Plains ERP software for nearly 20 years and Progent has provided system integration, software development, education, and troubleshooting since the product's original release. Progent offers high-level support for upgrading legacy Dynamics GP deployments. Progent can assist you to design, validate, and carry out an efficient upgrade from a a legacy release of GP to the current edition of Microsoft Dynamics GP.
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Progent can help your business to evaluate the wealth of subscription plans offered with Office 365 and configure your information network with Office 365 in a way that delivers top business value. Progent offers expertise with multi-vendor networks that incorporate Windows, macOS or OS X, and Linux software. Progent can also assist your business to create and manage hybrid ecosystems that transparently combine on-premises and cloud resources.
Cisco's Meraki MS line of access and distribution switches are intended for environments ranging from small branches to large campuses. Progent's Cisco-certified CCIE consultants can provide affordable remote consulting expertise to help your company to design and implement an efficient network architecture that incorporates Meraki MS switches, streamline network monitoring and administration with Meraki's cloud-centric management tools, configure policies to maintain security and compliance, create and validate a disaster preparedness plan, and resolve technical issues related to any aspect of your Meraki deployment. Progent can also assist your company to integrate Meraki switches with Cisco's Nexus or Catalyst core switches and with Meraki wireless access points to build a unified networking infrastructure.
Progent's consultants offer Mac users a range of services such as desktop support, Apple macOS and OS X consulting, Mac integration with Windows environments, Entourage and Exchange Server expertise, network protection services, and one-on-one education. Progent can help clients to migrate to macOS from Mac OS X or earlier versions of OS X and Progent can provide help with Apple Mac application software. Progent can also assist your business with Apple iPhone integration and iPad management, or moving to Apple's iCloud. For business networks built solely on macOS or OS X or for systems with a combination of Mac, Linux and Windows powered servers and desktops, Progent's Apple, Cisco, and Microsoft professionals have the background and depth to handle the complexity of designing, configuring and maintaining a network environment that is available, secure, fast and able to achieve your organization's objectives.
Office 365 is Microsoft's expanding suite of productivity programs and cloud-hosted services available on a monthly or annual subscription basis. Office 365 apps and cloud services are available in an array of product bundles targeted at markets ranging from students and households to enterprises. Progent can provide fast and easy online access to consultants with in-depth knowledge of Microsoft, macOS, iOS, and Android technology. Progent can help you to understand the many subscription plans offered with Office 365 and configure your information network with Office 365 so you derive top business value. Progent offers expertise with cross-platform environments that include Windows, macOS or OS X, and Linux software. Progent can also help your business to build and manage hybrid networks that transparently integrate local and cloud-based resources.
Progent offers small organizations two ultra-affordable network security inventory packages that include, at a preset price, remotely managed scans of your network security profile which are evaluated by certified information security engineers who interpret the results of the scan, deliver unbiased evaluations of your current security vulnerability, and offer suggestions for remediation. Progent has developed two complementary network security inventory scanning packages for external and internal security testing that are priced to meet the restricted budgets of small businesses while providing enterprise-class assessments of your network's vulnerability to assault.
Progent's Microsoft-certified consulting experts have over 10 years of background designing, deploying, enhancing and repairing Microsoft SCOM solutions and offer organizations of any size expert remote or onsite consulting services for SCOM 2012. Progent can assist you to design a topology for Microsoft SCOM 2012 servers that delivers the performance and availability required to watch over your IT resources effectively, whether your datacenters are on-premises, in the cloud, or a hybrid environment. Progent can also assist you to install and customize SCOM 2012 management packs based on industry best practices for tracking network fabric and both Microsoft and 3rd-party applications and services. In addition, Progent can deliver responsive online or on-premises troubleshooting to assist you to remediate critical issues detected by SCOM 2012.
Progentís IT outsourcing services provide budget-friendly network consulting for mid-size corporations. Whether it includes designing system architecture, setting up an in-house Help Desk or outsourcing a one, rolling out an updated email system, monitoring your network, or developing an on-line business solution, outsourcing your IT technical services can reduce costs and minimize risks, allowing IT service budgets to increase in a more linear and controlled manner than is possible by amassing a bulky, knowledgeable internal network support organization. Progentís Outsourcing White Paper and datasheets show how Progent can enable you to build a secure and robust network foundation for your critical Windows-powered business software such as Windows Server 2008, Exchange Server 2007, and Microsoft SQL Server.
Progent can give you access to programmers who can customize your Microsoft Business Solutions ERP, MRP, and accounting system programs to match your specific company requirements. Progentís Microsoft-certified support experts offer experience in Microsoft Dynamics AX ERP Software, Microsoft Microsoft Navision, Microsoft Dynamics SL 6.5 Accounting Software, and Microsoft Retail Management System. Progent also provides custom e-Commerce integration services for safe, corporate-wide resource sharing as well as integration with Customer Relationship Management programs.
Progent's background providing Microsoft .NET services and SQL Server help, and Progent's programming experience with Microsoft VBasic, XML, and additional developer tools enable Progent to design specialized line-of-business programs and eCommerce solutions that operate seamlessly with Microsoft Dynamics GP/Great Plains Software. Progent's Microsoft Dynamics GP/Great Plains reporting consultants can help you create reports that allow you to analyze your business more effectively, transforming uncooked information into useful understanding of your company and customers.
Progent uses an enterprise-class service reporting system that records and formats detailed documentation for all delivered services. Unlike some independent consultants or local service firms who offer scant documentation or details of tasks performed, each service delivered by Progent is tracked by full documentation. Each Progent consultant has use of the support reports transmitted by every consultant to every client. The discipline of detailing and organizing service records allows more efficient support and avoids a variety of typical misfortunes such as when a support client is virtually held hostage to a consultant who wonít release vital service information.
Progent's Wireless Consulting Services offer a convenient, economical option for companies of any size to integrate, manage, monitor and troubleshoot the latest wireless connectivity solutions. For 802.11n and the latest 802.11ac Wi-Fi networks, Progent can show you how to design and install appliances such as Cisco's Aironet and Meraki wireless access points and wireless controllers. For mobile messaging and web-based applications, Progent supports Apple IOS iPhones, Apple iPads, Google Android smartphones, and Windows smartphones and tablets.
Progent's Microsoft-certified consultants offer online or in-person expertise to assist companies of all sizes to plan, deploy, manage, and repair a backup/recovery system built around System Center 2012 Data Protection Manager. Progent can help you to migrate from older releases of SCDPM or from another backup platform, and Progent can integrate your SCDPM 2012 implementation for onsite, cloud, or hybrid environments. Progent can provide occasional help for resolving especially stubborn problems, or comprehensive project management support. Progent's consultants can also help you to design SCDPM 2012 into a comprehensive disaster recovery plan.
ProSight Data Protection Services from Progent provide small and mid-sized businesses an affordable end-to-end solution for secure backup/disaster recovery (BDR). For a low monthly price, ProSight Data Protection Services automates your backup activities and enables fast recovery of critical data, apps and virtual machines that have become unavailable or corrupted due to hardware breakdowns, software glitches, natural disasters, human error, or malicious attacks like ransomware. ProSight Data Protection Services can help you back up, retrieve and restore files, folders, apps, system images, plus Microsoft Hyper-V and VMware images/. Critical data can be backed up on the cloud, to a local device, or mirrored to both. Progent's disaster recovery consultants can deliver advanced expertise to set up ProSight Data Protection Services to be compliant with regulatory standards like HIPPA, FIRPA, PCI and Safe Harbor and, whenever needed, can help you to recover your business-critical data.
Progent's Microsoft-certified consultants offer computer support and network consulting expertise for Microsoft Exchange Server 2003, Windows Server 2003, and for the complete line of Microsoft Servers. Progent's migration, configuration, administration, and troubleshooting expertise for Exchange Server include system design, installation, documentation, onsite and remote technical support, Help Desk outsourcing, certified security evaluation, and full-service network management outsourcing.
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Cisco's Firepower Next Generation Firewalls (NGFWs) deliver a major performance boost compared to Cisco's popular ASA 5500-X security appliances and include centralized control of modern security capabilities like application visibility, next-generation intrusion protection with intelligent prioritization of risks, advanced malware protection (AMP), URL filtering, and sandboxing. Progent's Cisco CCIE-certified firewall experts can help your organization to plan and execute an efficient upgrade to Firepower firewalls from Cisco's from ASA 5500-X, ASA 5500, or PIX appliances and help you integrate Firepower appliances with Cisco's subscription-based security services to build and centrally control network ecosystems that span local offices, data centers, and cloud resources.
Progent's Symantec experts can assist you to maintain legacy Symantec firewall and VPN products such as the Symantec Raptor and Symantec VelociRaptor line or help you migrate to more recent firewall/VPN solutions. Progent can also enable you to design and execute a comprehensive security plan that can incorporate firewall/VPN devices and utilities, managed security and virus defense services, server and application monitoring software, and documented policies and processes. Progent has the expertise to be your single resource for on-going technical support, maintenance, training, and security consulting.
Progent can provide the support of RIM BlackBerry-premier professionals who can assist small companies to design, administer, and repair BlackBerry technology affordably and successfully, doing away with the requirement for an internal BlackBerry expert and minimizing the expense and hassle of maintaining a mobile wireless workforce. Progent's BlackBerry engineers offer in-depth experience working with Progent's Microsoft-premier experts, Cisco CCIE network engineers, and CISA and GIAC-certified security professionals. This wide range of knowledge, combined with Progent's efficient online service delivery model, provides small businesses a cost-effective solution for incorporating BlackBerry devices and software productively into their information system.
Progent provides small businesses a pair of ultra-affordable network security evaluation packages that include, for a preset fee, remotely managed inventory scans of your security profile which are analyzed by expert information security specialists who assess the results of the remote scan, deliver unbiased summaries of your existing security vulnerability, and make suggestions for enhancements. Progent offers two complementary security inventory packages for external and internal scanning that are priced to meet the restricted budgets of small businesses while offering enterprise-quality evaluations of your network's exposure to assault.
Progent has more than 10 years of background deploying, and supporting the key components that make up Microsoft System Center and can help your organization to plan, deploy, maintain, and fix your System Center 2012 R2 ecosystem to optimize the uptime and performance of your applications and infrastructure across multiple Windows and Linux/Unix operating systems and local and Cloud-connected fabric. Progent can help you to upgrade to the latest version of Microsoft System Center from an older release or from a third-party datacenter management solution to provide the advantages of best-in-class provisioning, centralized management, security, plus datacenter and critical application availability and performance monitoring.
Progentís National Support Center provides national remote support for Windows and Cisco-based small business information networks. Progent's Microsoft and Cisco-Premier service experts offer telephone help and remote direct computer connection to troubleshoot and repair network problems rapidly and affordably. The scope of technical expertise represented by Progent's team of country-wide service engineers makes it possible to escalate even the toughest network issues to competent specialists as needed.
Progent's Cisco-certified SIP infrastructure consultants can help organizations of any size to design, deploy, maintain, troubleshoot and enhance Cisco's SIP (Session Initiation Protocol) infrastructure solutions and Cisco's CUBE (Cisco Unified Border Element)-connected SIP trunks and can provide affordable remote or on-premises support to help businesses to migrate efficiently to an advanced communications environment that offers fast return on investment. Progent's certified Microsoft collaboration consultants can assist you to set up connections between Cisco's CUBE SBC and Microsoft's rich media platforms like Skype for Business and Lync Server for connectivity to a SIP-based IP PSTN trunk.