Additional Topics of Interest
IT Services for Services Documentation
Progent uses an enterprise-class support reporting system that stores and organizes complete documentation for all billed support activities. Unlike some freelance consultants or small service firms who offer scant documentation or specifics of tasks performed, every service provided by Progent is tracked by comprehensive documentation. Every Progent staff member has access to the service reports transmitted by every staff member to each client. The discipline of documenting and archiving service activity allows more effective support and avoids a variety of typical misfortunes such as when a service customer is effectively held captive to a consultant who refuses to let go of vital service information.
ProSight Endpoint Protection Services Computer Consultants
ProSight Active Security Monitoring is an endpoint protection service that incorporates next generation behavior-based machine learning tools to guard endpoint devices and servers and VMs against new malware attacks such as ransomware and file-less exploits, which easily get by legacy signature-matching anti-virus tools. ProSight Active Security Monitoring protects local and cloud resources and offers a single platform to manage the complete malware attack progression including filtering, detection, mitigation, cleanup, and post-attack forensics. Top capabilities include single-click rollback with Windows Volume Shadow Copy Service and automatic system-wide immunization against newly discovered threats.
City Government Consulting
Progent has extensive experience delivering a full-spectrum of online network support and urgent troubleshooting services to local governments and school districts across the U.S. Progent is one of the industryís pioneers in delivering expert remote network consulting and has provided IT solutions to organizations in every state. Online support saves travel costs and solves problems faster than onsite support.
Fault Tolerant Interoffice Connectivity Integration Services
Progentís Disaster Recovery/Business Continuity (DR/BC) specialists offer extensive backgrounds helping small businesses to reduce system downtime by offering affordable remote consulting support for disaster recovery/business continuity planning, fault-tolerant IT design, data backup and restore systems, and non-disruptive system maintenance. Progentís business continuity experts can help you to develop and test an efficient business continuity strategy that matches your business goals and budget. Progentís disaster recovery specialists can help you to design, implement, and manage fault-tolerant technologies such as non-stop Internet access, virtualization, clustering, load balancing, continual online backup, and geographically dispersed hot backup centers.
Firepower Services On-site Technical Support
The new Cisco ASA 5500-X Family Next-Generation Firewalls with Firepower Services deliver significantly more bang for the buck than Cisco's previous firewalls and have replaced the ASA 5500 and PIX 500 firewalls for all new installations. Progent's Cisco-premier CCIE network experts can assist your company to manage your legacy PIX or Cisco ASA 5500 firewalls and upgrade to Cisco ASA 5500-X firewalls with Firepower Services. Progent can also help your business to design, integrate, optimize, manage and debug firewall solutions based around Cisco ASA 5500-X firewalls with Firepower Services.
Microsoft Expert Exchange 2003 Upgrade Network Consultant
Progent's expert consultants can show you how to design and deploy a smooth in-place Microsoft Exchange 2003 migration plan that avoids productivity downtime, reduces ongoing service demands, and makes your Exchange 2003 Server easy to administer. For complicated multiple server or multi-site migrations, Progent offers the experience to finish your move quickly and economically. Progent's Exchange Server 2003 support, troubleshooting, and design services include expertise with the integration of outside vendor add-ons to Exchange Server 2003 that are best aligned to your business goals.
Juniper J Series Firewall Security Firm
Progent's Juniper-certified network engineers can assist your organization to design and carry out the installation of Juniper J Series firewall/VPN routers, configure security policies and fault-tolerant redundancy, and provide ongoing technical consulting and troubleshooting services.
Small Office Computer Consultants for Microsoft
Progentís IT outsourcing support offerings for small companies feature designing 2003 Server, .NET, and BackOffice systems, coordinating migrations Microsoft Windows XP, Windows 2003 Server, Active Directory, and Exchange Server 2003, Help Desk Call Center, online and in-person troubleshooting, fixing chronic integration problems, and creating a company-wide security plan. Progent can show you how to enhance network reliability and performance with zero-downtime configuration, redundant network architecture, and proactive network monitoring. Progent also offers project management help for major migrations and can assist with needs definition, product identification, bill of materials development, sourcing selection, purchasing coordination, and complete documentation. Progentís IT outsourcing service also includes training for office productivity programs such as Office XP.
SQL Server 2000 Information Technology Consulting
Progentís Microsoft certified professionals can offer small and medium size companies expert Microsoft SQL Server help. Microsoft SQL Server is a comprehensive, web-ready database and data analysis package that opens the door to the speedy creation of advanced business programs that offer your company a competitive edge. SQL Server provides core support for XML and the ability to query over the Internet and beyond the corporate firewall. In addition to providing consulting, support and troubleshooting services, Progentís SQL experts can help you get the most out of Microsoft SQL Server Reporting Services and Microsoft SQL Server Business Intelligence to enhance the productivity and profitability of your IT network. Progent can also help you upgrade from earlier versions of SQL Server to SQL Server 2005.