Microsoft Gold-Certified Consulting Services
Exchange 2019 Expertise:
Planning, Implementation, Support
Additional Topics of Interest
NetDocuments Search Consultants
Immediate Specialists NetDocs Migration
NetDocuments (NetDocs) is a cloud-based document management system (DMS) built specifically for law practices. Progent can provide online guidance from NetDocuments experts to help your law firm to design, configure, manage, optimize, or troubleshoot a document management system environment based on NetDocuments.
Nevada Small Office IT Consultant
North Carolina Computer Consultancy
Progent’s Technical Response Center offers national extended hours remote assistance for information systems powered by Windows and Cisco products and technologies. Progent's Microsoft and Cisco-Premier service engineers offer after-hours telephone support and remote secure computer connection to isolate and resolve technical problems quickly and affordably. The scope of IT expertise represented by Progent's staff of country-wide support engineers allows Progent to escalate even the most difficult network issues to appropriate experts as needed. For urgent issues, the Technical Response Center endeavors to answer your request for service in less than one hour.
Internet Connection Consultants
Specialists ISP Selection
Progent can provide the affordable support of online Internet connectivity experts to help your organization to evaluate or update your ISP services so your Internet connectivity solution meets your business needs. Support services provided by Progent's engineers include evaluation of your existing bandwidth use, carrier and service plan comparison and ordering, network provisioning, and overseeing a smooth switchover to a new carrier and/or service arrangement. Provisioning can include optimizing existing routers and switches and deploying additional ones, setting up firewalls, and upgrading dependable BGP configurations.
Anti-Virus Subscription
Technology Consulting Anti-Virus
Email Guard by Postini offers continually updated spam and virus filtering, data filtering, and protection from e-mail-borne DHA attacks and DSA attacks. Progent is a Postini aggregator and support firm. If your organization is too small to qualify for a standard Postini license, you can still have access to Postini’s Perimeter Manager technology via Progent’s E-Mail Guard anti-spam and virus defense service program. Progent’s certified email protection professionals can show you how to devise an email security strategy that incorporates spam filtering and virus protection products and policies.
IT Development Project Consulting Services
Project Design Engineers
For advanced project management support, Progent can provide the services of veteran information technology professionals with decades of experience in technology management, application development, and process design for organizations ranging from Big 4 companies to dot-com startups to government agencies. These high-level IT managers offer project management expertise to assist enterprise clients adhere to leading practices to ensure that strategic projects are successfully completed on schedule and on budget.
Altaro VM Backup Restore Computer Consulting
Altaro VM Backup and vSphere Consultants
Altaro VM Backup provides small organizations a reliable and affordable platform for backing up and recovering Hyper-V and VMware-powered virtual machines. Altaro VM Backup can be deployed in local, offsite, multi-site, and cloud-hosted environments and also supports cost-effective backup to Azure storage. Headline features include industry-leading Augmented Inline Deduplication to reduce backup storage needs, Continuous Data Protection (CDP) with backup spacing as little as five minutes for minimizing your exposure to data loss, military-grade encryption, granular restore capability for specific files and emails, support for Windows Server CSV and vCenter for handling large-scale deployments, and support for Microsoft Volume Shadow Copy Service to back up live VMs with zero downtime. Progent is a certified Altaro partner and can provide a wide range of services to assist you to plan, deploy, optimize and troubleshoot a backup/restore solution powered by Altaro VM Backup software.
SCCM 2012 Application Deployment Consultant
SCCM 2012 Troubleshooting Technical Support
Progent's Microsoft-certified consultants can assist your business to plan for, deploy, and operate System Center 2012 R2 Configuration Manager. Progent can help you to upgrade smoothly to SCCM 2012 from an older device and application management solution or help you to modify your existing SCCM 2012 environment to support your evolving IT needs. In addition, Progent can assist you to create a software foundation that takes full advantage of SCCM 2012 by providing expertise with related Microsoft technologies including Active Directory Domain Services, SQL Server and SQL Server Reporting Services, and IIS.
New Mexico Repairing
Urgent Server Support Michigan
Progent’s Technical Response Center provides affordable national extended hours remote support for networks based on Windows and Cisco products and technologies. Progent's Microsoft and Cisco-Premier support professionals provide 24x7 phone support and online secure network connection to isolate and repair network problems quickly and economically.
VoIP phones patch management Consulting
iOS patch management Professional
Progent's support services for patch management provide businesses of all sizes a versatile and cost-effective solution for assessing, validating, scheduling, implementing, and tracking software and firmware updates to your servers, peripherals {like scanners, infrastructure appliances such as routers and wireless access points, and Internet-of-Things devices like sensors and health monitors.
Technology Professional Windows Server Essentials Migration
Windows Server Essentials Compliance Consultant Services
Microsoft Windows Server Essentials is an affordable, versatile operating system that enables small organizations to transition from the traditional stand-alone on-premises datacenter to the modern hybrid networking paradigm that combines local and cloud-based software and infrastructure. Progent's Microsoft-certified consultants can provide cost-effective online consulting and troubleshooting for Windows Server 2012 R2 Essentials. Progent can help you to evaluate the possible business benefits of migrating to WS 2012 R2 and implementing a hybrid on-premises/cloud-based design for your network environment. Progent offers full-service project management so you can plan and execute an efficient migration to Windows Server 2012 R2 Essentials, Microsoft Office 365, and other Microsoft Online applications and services. Progent can also provide ongoing consulting, troubleshooting, and customized training.
Open Now Consult ProSight Outbound Email Filtering
Email Intent Analysis Consultants
Progent's ProSight Email Guard solution uses the services and infrastructure of top information security vendors to deliver web-based control and world-class security for all your email traffic. The hybrid architecture of ProSight Email Guard managed service integrates cloud-based filtering with a local gateway appliance to offer complete defense against spam, viruses, Denial of Service (DoS) Attacks, Directory Harvest Attacks (DHAs), and other email-borne threats. The Cloud Protection Layer acts as a preliminary barricade and keeps the vast majority of threats from reaching your network firewall. This reduces your vulnerability to inbound threats and conserves system bandwidth and storage space. Email Guard's onsite security gateway appliance adds a further layer of inspection for incoming email. For outgoing email, the on-premises gateway provides anti-virus and anti-spam filtering, protection against data leaks, and encryption. The on-premises security gateway can also assist Exchange Server to monitor and protect internal email that stays within your security perimeter.
Consult NetApp SAN Fabric
Professional NetApp MetroCluster Design
NetApp MetroCluster is a high-availability and disaster recovery platform that combines array-based storage clustering along with synchronous replication to deliver rapid, zero RPO disaster recovery (DR) between datacenters located as far as 185 miles apart. Progent's team of seasoned network experts can help you to plan, configure, manage, upgrade, test and repair a disaster recovery system based on NetApp MetroCluster. Progent can help you to select an architecture for your MetroCluster environment that aligns with your technical needs and IT budget. Progent can make sure you adhere to leading practices for installing your MetroCluster environment by delivering help with tasks such as assigning shelf IDs, determining aggregate and plexes layout, provisioning volumes, setting up Data ONTAP configuration replication service, installing switches, implementing a tiebreaker, designing a configuration replication network between your storage clusters, and verifying your MetroCluster DR system to show adherence with information assurance standards and regulatory requirements.
Setup and Support Small Business WAP371
Small Business WAP121 Onsite Technical Support
Progent's Cisco-certified wireless integration experts can help organizations to configure, administer, and troubleshoot Cisco Small Business 100/300/500 Wi-Fi APs.
Information Systems Firms Microsoft Office 2000
Microsoft Office XP Network Support Company
Progent’s computer outsourcing support offerings for small companies feature designing Server 2003, .NET Server, and BackOffice environments, managing migrations Microsoft Windows XP, Windows 2003 Server, Active Directory, and Exchange Server 2003, Help Desk services, remote and in-person troubleshooting, fixing chronic integration issues, and creating a company-wide security plan. Progent can help you maximize system availability and throughput with fault-tolerant configuration, redundant network architecture, and proactive network monitoring. Progent also provides project management help for large-scale migrations and can help with requirements definition, resource inventory, BOM production, sourcing selection, purchasing logistics, and full documentation. Progent’s IT outsourcing help also features education for office productivity software such as Microsoft Office.
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MCSE Expert Certified Dynamics GP/Great Plains Features Consultant
Great Plains Computer Consultants
Dynamics GP/Great Plains allows you to grow and control your business better by delivering deep availability of strategic information and a rapid return on investment. Microsoft Dynamics GP offers major business benefits such as its ability to expand the reach of your organization, manage your financials, computerize financial processes, unify processes throughout your company, improve inventory control, enhance order accuracy, expand sales and minimize turnaround time, and maximize free cash flow. Progent can show you how to configure and maintain a reliable, secure server and network foundation to support Great Plains, and can offer expert Microsoft Dynamics GP/Great Plains support professionals to help you reap the full benefits of your Dynamics GP business management system.
Cisco CCNA Position
Microsoft Certified Open Positions
If you are an information technology engineer with system support expertise, teaming with Progent and assisting our clients will enhance your skills through interaction with our team of motivated, high-output consulting experts. Progent's focus on offering IT expertise and computer support to small companies will give you the opportunity to work in depth with decision makers and add tangibly to the success of dynamic companies. Also, Our virtual office environment provides the most advanced tools for off-site service and wireless connectivity to allow you to come up with fast solutions when you troubleshoot business-critical issues.
Largest Online Cisco Certified CCIE Computer Network Support Companies
Cisco Certified CCIE Computer Service Providers
Progent offers rapid online access to Cisco CCIE network infrastructure experts. Progent's CCIE consultants can connect to your network via advanced remote diagnostic utilities to deliver fast and economical troubleshooting and repair of critical network issues.
Florida Computer System Consultant
24-7 Texas Network Consulting Services
Progent’s Technical Response Center (TRC) provides affordable nationwide extended hours online troubleshooting for computer systems based on Windows and Cisco products and technologies. Progent's Microsoft and Cisco-Certified support professionals provide 24x7 telephone help and online direct network connection to isolate and resolve network problems rapidly and affordably.
Support Outsourcing Meraki Outdoor Wi-Fi AP
Meraki Dashboard Online Technical Support
Progent's Cisco-certified Wi-Fi networking consultants can provide remote and on-premises consulting and troubleshooting services to assist your organization to design, configure, manage, tune, and repair Wi-Fi networks that incorporate Cisco's Meraki APs. Progent's consultants can also help you to plan and implement hybrid networks that integrate on-premises and cloud-based services and that provide easy access, enhanced security, unified management, and consistent operation for all your wired and wireless endpoints.
Windows Server 2012 R2 Multitenancy Remote Troubleshooting
Windows Server 2012R2 Security Remote Consulting
Progent's Microsoft-certified professionals can assist you to evaluate the benefits of Microsoft Windows Server 2012 R2 for your organization, create pilot systems and migration plans, optimize your network for local, multi-site, cloud-based, and partial-cloud datacenters, educate your IT support, staff, develop a corporate-wide security strategy, streamline network management, help with application development, and build and test a disaster recovery/business continuity plan.
24/7/365 Professional Security Audit
24/7 Wireless Security Services
Progent provides consulting for security testing software including Microsoft Baseline Security Analyzer for performing a set of programmed system auditing scans to identify potential security gaps. Progent has broad knowledge of network auditing tools and can help you to understand testing reports and react effectively. Progent can show you how to build security into your company operations, configure scanning applications, define and deploy a secure network environment, and recommend procedures to maximize the safety of your IT system. Progent's security consultants are available to assist you to configure a firewall, implement secure remote connectivity to email and data, and integrate VPN. Progent's accredited security engineers can also validate the protection of web-based applications and can conduct comprehensive security evaluations of company-wide security to validate your company's compliance with key industry security standards such as HIPAA, NIST, and ISO 17799.
Meraki Wave 2 AP Specialist
CCDP Certified Meraki 802.11ac Access Point Upgrade Troubleshooting
Progent's Cisco-Meraki Wi-Fi access point experts can assist you to design, set up, manage and debug Cisco's Meraki-based Wi-Fi networks for environments ranging from a branch office to a large campus or a nationwide enterprise. Progent can also help clients to incorporate other Cisco devices for centralized management.
QuickBooks Pro Technology Consulting Services
Microsoft Experts MRP Programmer
Progent can provide you with experts who can modify your Microsoft Business Solutions ERP, MRP, and financial system programs to meet your particular company needs. Progent’s Microsoft-certified support experts provide experience in Microsoft AX ERP Software, Microsoft NAV Business Management Software, Microsoft Solomon, and Microsoft Retail Management System. Progent also provides custom e-Commerce integration support for safe, company-wide information sharing as well as interfacing with Customer Relationship Management programs.
Phone Support Online Support Services
On-site Support Computer Consulting
For medium-size businesses looking for network consulting services, Progent can deliver an array of alternatives such as local service, remote support, phone-based Call Center, 24x7 support with automatic system monitoring, temporary staff augmentation, site relocation support, software programming, and professional consulting. For midsize companies in California or other regions serviced by Progent's onsite consultants, Progent offers expert onsite support for fixing network problems rapidly and economically.
At Home Workforce Security Setup and Support
At Home Employees Endpoint Security On-site Technical Support
Progent can assist small and mid-size organizations to configure security defense solutions and provide mitigation services for a remote workforce.
Technical Support Microsoft Dynamics Business Central
Dynamics 365 Business Central Help and Support
Progent can provide remote and onsite deployment, upgrade, customization, training for Microsoft Dynamics 365 Business Central (formerly Dynamivs NAV).
SQL Server 2014 and Hyper-V Online Troubleshooting
SQL Server 2014 Cardinality Estimation Consulting
Microsoft SQL Server 2014 includes major improvements in critical areas such as speed, availability, security, and cloud integration. SQL Server 2014 is the first version of SQL Server that includes in-memory capability that operates transparently with all types of applications including OLTP, enterprise data warehousing, and data analytics. Progent's Microsoft-certified SQL Server 2014 consultants can deliver efficient remote and on-premises consulting services such as planning, configuration, management, troubleshooting, and software development services to enable businesses of any size to achieve maximum business value from their SQL Server 2014 investment.
Cisco Prime Infrastructure Specialist
Remote Support Aironet 3700 Access Point
Progent's Cisco CCIE Wi-Fi network experts can provide remote or onsite configuration and debugging services to assist your organization to plan, configure, upgrade, tune, manage and debug Aironet Wi-Fi AP environments of any scale or topology. Progent's Cisco wireless controller experts can also help you to combine your Wi-Fi ecosystem with your wired network infrastructure and cloud-hosted resources to create an enterprise-wide connectivity foundation that is easy to administer and expand. Progent also offers affordable wireless site surveys to assist you to decide the most efficient selection, location and setup of Aironet Wi-Fi access points to accommodate your unique workplace layout, construction, and anticipated network traffic.
Windows Server 2012R2 Cloud Consultant Services
Support Outsourcing Windows Server 2012 R2 Live Migration
Progent's certified consultants can assist you to assess the advantages of Windows Server 2012 R2 for your organization, create test environments and rollout strategies, optimize your network for on-premises, multi-location, private or public cloud-based, and hybrid datacenters, train your IT support staff, create an enterprise-wide security strategy, automate network administration, help with application development, and build and test a DR/BC plan.
Shared Help Desk Ticketing IT Consulting
Integration Support Shared Helpdesk
Progent’s Co-managed Help Desk service allows your IT organization to split the load for Help Desk support seamlessly between your in-house IT staff and Progent's nationwide pool of seasoned technical support engineers and matter experts (SMEs). Progent’s Help Desk Co-management service is a collaborative service desk solution based on the top shared professional services automation (PSA) platform for managing service requests, ticketing, ownership, progress tracking, and reporting.
Consultants ProSight Virtual Machine Hosting
Private Cloud Solutions Technology Professional
Progent's ProSight Virtual Hosting and Management service offers comprehensive hosting of a small or mid-size company's servers in a solution that gives the maximum level of dependability and scalability and is in addition easy to transfer to another host. ProSight Virtual Hosting and management services are built on proven virtualization platforms that enable small businesses with multi- platform environments to save dramatically on the expense of capital investments, infrastructure maintenance, and IT administration while benefiting from enterprise-class reliability and an unprecedented level of vendor independence.
Network Consulting Windows 2008 R2
Windows Server 2008 Hyper-VI Consultants
Microsoft Windows Server 2008 R2 offers high levels of speed, security, fault tolerance, expandability, and flexibility that accelerate productivity of on-site, remote, and mobile users. Progent's Microsoft-certified professionals can deliver cost-effective online engineering, troubleshooting, and education services to assist your company to plan, execute, and maintain Microsoft Windows Server 2008 R2 to add substantial business value to your information system.
iPhone and Office integration Professional
Immediate iPhone backup Technical Support Services
Progent can provide affordable online consulting to help you to plan, deploy, and troubleshoot any facet of your iPhone and Windows integration efforts and is available for quick jobs to help you through specific technical bottlenecks or major engagements to help you finish business-critical projects on time and within budget. Progent has experience in on-premises, cloud-centric, or hybrid networks and can help you build or maintain a highly available, protected and scalable infrastructure that aligns with your mode of computing. Progent also offers remote or onsite training to show you how to manage and use your iPhones and iPads in a secure, collaborative ecosystem that maximizes the business value of your information system.
Microsoft Exchange Server 2016 Upgrade Planning Support Services
Microsoft Exchange Server 2016 Upgrade Planning Integration
Progent can assist you in all phases of your upgrade to Microsoft Exchange 2016 including designing high availability (HA) system topology for a local, cloud-based or hybrid environment; CAL licensing compliance for Exchange 2016 and Windows Server 2012 R2 or later; migrating mailboxes; Windows Hyper-V design; determining storage requirements for your VMs, databases and log files; configuring HLB for high-availability CAS services; planning, configuring and validating Exchange Servers and Windows Servers and Database Availability Groups (DAGs); setting up collaboration with SharePoint Server or SharePoint Online; updating the firewall; creating SSL certs; performing client integration with Office 2010 or greater or Office 365; and setting up Outlook on the web.
24x7 macOS Configuration Consulting Services
OS X Network Design and Consulting
Progent provides nationwide online phone support and troubleshooting services for companies that run Apple macOS and OS X environments or whose IT systems include a mix of Apple Mac and Microsoft Windows technology. Progent's consultants can provide Apple macOS and OS X clients a variety of IT services including desktop support, migration to the current version of macOS from earlier editions of Apple macOS or OS X, plus help with Mac application software. Progent's specialists in Apple technology can also help your business with iPhone and iPad integration and management, or migrating to Apple's iCloud services. Online IT help provides maximum leverage for your IT dollar by protecting client productivity and limiting the hours charged for computer analysis and repair. Sophisticated remote support utilities and experienced service specialists and engineers allow Progent to solve the majority of IT issues without squandering time and expense by going to your location. In the vast majority of cases your network problems can be remediated by telephone or via a mix of telephone help and remote network analysis. Progent can make available Cisco CCIE infrastructure experts and CISSP certified security professionals to assist you with the most challenging network problems.
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