Additional Topics of Interest

Microsoft, Cisco and Security Certified Experts Knowledge Transfer Network Engineer
IT Consultants Expert Training

Progent practices information transfer from Progent's consultants to clients. By teaching customers to deal with technical issues that are within their comfort zone, Progent can focus on providing high-value services where Progent has little competition. Small businesses who utilize trusted independent consultants or who maintain internal IT personnel benefit when Progent transfers knowledge about critical technology and proven methodologies to make their networks more robust, secure, and productive.

Two-factor Authentication Consulting
IT Consultants Duo Zero Trust Security

Progent's Duo service plans incorporate Cisco's Duo technology to defend against stolen passwords through the use of two-factor authentication (2FA). Duo enables one-tap identity verification with Apple iOS, Google Android, and other personal devices.

Network Intrusion Penetration Testing WatchGuard Firebox M470 Firewall
24/7/365 Secure WatchGuard Firebox

Progent offers consulting expertise for WatchGuard Firewall/VPN security gateways including the WatchGuard Firebox and XTM lines of Firewalls and the Firebox SSL VPN Gateway. Progent's WatchGuard professionals can show you how to select, deploy, and manage a WatchGuard Firewall/VPN appliance that aligns with your network security requirements and budget. Progent can assist you to maintain outdated WatchGuard firewall appliances or migrate smoothly to modern WatchGuard firewall solutions.

24-Hour Microsoft Certified Partner SCCM 2016 Boundary Groups Information Technology Consulting
SCCM 2016 Migration Computer Engineer

Configuration Manager 2016 automates software deployment and updating, centralizes security and compliance settings control, keeps track of network assets, guards against corporate data leakage, provides network health reporting, enables secure end-user self service, and offers a single control mechanism for managing mixed-operating system networks running on-premises, cloud-centric, or hybrid deployment models. Progent's Microsoft-certified SCCM 2016 consultants and Azure cloud experts can assist businesses of any size with any aspect of planning, installing, operating and troubleshooting a System Center 2016 Configuration Manager deployment for local, cloud, or hybrid environments.

24-7 Remote Support Multi-factor Authentication
Duo Zero Trust Cybersecurity Consultants

Progent's Duo services incorporate Cisco's Duo technology to defend against stolen passwords through the use of two-factor authentication (2FA). Duo supports single-tap identity confirmation with iOS, Android, and other personal devices.

Remote Consulting Windows 2000 Server
On-site Support Microsoft Windows 2000

Progent's certified Windows 2000 Server experts offer network help and information technology consulting services for the entire family of .NET Servers, Windows Server 2000, and Microsoft Windows Server 2003. Progent's Microsoft Windows Server 2000 configuration, update, and troubleshooting offerings include network design, deployment, project management, on-site and off-site support, Help Desk outsourcing, expert security consulting, full service outsourcing, and economical co-sourcing.

Largest SQL Server Replication Professional
SQL Outsourced Programming

Microsoft SQL Server 2005 delivers indispensable, standardized tools to IT experts as well as to network users, reducing the difficulty of creating, deploying, administering, and using enterprise information and database applications on platforms ranging from mobile devices to corporate information systems. The sophistication and integration demands of Microsoft SQL Server 2005 call for a network consultant with hands-on experience and broad knowledge in designing and deploying data-driven, comprehensive business IT solutions. The experience of Progent's Microsoft-certified engineering staff, with an average of over 10 years of professional work involving Microsoft technology, assures you success in designing, deploying and managing Microsoft SQL Server 2005 applications that are seamlessly integrated with the Microsoft .NET platform.

IT Consultants Service Database
Top Service Reporting Consultants

Progent uses a sophisticated service reporting system that stores and organizes detailed documentation for all billed services. Unlike some freelance consultants or local support firms who offer minimal documentation or details of services done, each service delivered by Progent is accompanied by full documentation. Each Progent staff member has access to the service documentation sent by each consultant to every client. The discipline of documenting and organizing support records results in more efficient service and eliminates a variety of typical problems such as when a support customer is virtually held captive to a consultant who refuses to let go of the keys to the kingdom.

Computer Support Help Desk Outsourcing Online Help
Urgent MS Certified Support Desk Outsourcing Services Computer Consultants

Progent's Computer Helpdesk Outsourcing Services for PC desktop technical support are intended specifically for small businesses who need fast availability of a Help Desk Call Center with professional phone support and effective escalation options but who must operate within a restricted IT budget. Key components of Progent's Help Desk Outsourcing Services are Helpdesk Support, Optional Remote Access Provisioning, System Evaluation, Problem Prioritization, Virtual Help Desk Services, Per Minute Billing, and Helpdesk Software Selection and Integration.

ProSight Reporting ConnectWise Automate Network Consultants
Consultant Services ProSight Reporting Network Infrastructure Management

ProSight Reporting is a growing suite of real-time reporting tools created to work with the industry's top ticketing and remote network monitoring programs such as ConnectWise Manage, ConnectWise Automate, Customer Thermometer, Auvik, and SentinelOne.

Firewall Configure Symantec Firewall
Security Team Symantec Firewall

Progent's Symantec experts can assist you to support legacy Symantec firewall and Symantec VPN appliances such as the Raptor and Symantec VelociRaptor line or show you how to upgrade to more recent firewall technology. Progent can also help you create and execute a complete security plan that can include firewall/VPN devices and software, managed security and network protection services, system monitoring software, and documented policies and processes. Progent has the skill to be your one-stop resource for continuing technical support, maintenance, training, and security expertise.

Exchange Server 2003 Support and Integration
Exchange Server 2003 Upgrade Support and Setup

Progent's Microsoft-certified professionals provide computer support and IT consulting services for Exchange 2003 Server, Microsoft Windows 2003 Server, and for the entire family of Microsoft server platforms. Progent's migration, configuration, administration, and troubleshooting services for Microsoft Exchange Server include system design, deployment, project management, local and off-site technical support, Help Desk outsourcing, expert security consulting, and comprehensive network management outsourcing.

Microsoft System Center Operations Manager Support and Setup
System Center MOM Consulting

Progent's Microsoft-certified consulting experts have over 10 years of background planning, deploying, enhancing and troubleshooting System Center Operations Manager solutions and can provide companies of all sizes expert online or on-premises consulting services for Microsoft SCOM 2012. Progent can assist your company to design a topology for SCOM 2012 servers that delivers the performance and resilience required to watch over your IT resources effectively, whether your infrastructure are on-premises, in the cloud, or a hybrid solution. Progent can also assist you to import and customize Microsoft SCOM 2012 management packs according to best practices for tracking network infrastructure as well as Microsoft and third-party apps and services. In addition, Progent can deliver fast online or on-premises troubleshooting to help you to fix serious issues detected by Microsoft SCOM 2012.