Progent is committed to information transfer from Progent's support experts to customers. By educating customers to deal with problems that are within their scope, Progent can concentrate on delivering high-value services where Progent has little competition. Medium-size businesses who work with familiar independent service providers or who maintain in-house IT staffs benefit when Progent transfers information about critical technology and tested processes to make their IT environments more reliable, secure, and efficient.
Progent's Cisco-certified CCIE networking experts can assist organization to set up, manage, update, optimize and troubleshoot Catalyst switches. Progent can also help you to harden the security of Catalyst switches and move efficiently from outdated switches to modern models.
Progent's ProSight Virtual hosting services provide small businesses a variety of advantages such as lower capital expenditures, reductions in operational expense, improved management focus, enterprise-class protection, greater fault tolerance, and business continuity.
Progent's UNIX family support services offer small companies and developers assistance with administering and maintaining UNIX, Linux or Solaris environments that coexist with Microsoft-based networks. Progent can give your organization access to UNIX experts, support professionals certified by Microsoft and Cisco, and security experts with CISSP certification. This broad range of expertise offers you a convenient single source to help you build and maintain a secure and reliable mixed-platform network and communications infrastructure that supports UNIX and Microsoft coexistence by combining Windows with popular versions of UNIX such as macOS and OS X, Solaris, IBM AIX, HP-UX, BSD, SCO and SGI/Irix or major Linux platforms including RedHat, SuSE, Mandrake, Debian-GNU and Slackware.
Progent's Microsoft-certified consultants can assist you to plan for, implement, and operate Microsoft System Center 2012 R2 Configuration Manager. Progent can assist you to migrate smoothly to SCCM 2012 from a legacy change management platform or help you to enhance your existing SCCM 2012 environment to accommodate your evolving business requirements. Also, Progent can assist you to build a software foundation that extracts the most value from SCCM by providing expertise with related Microsoft technologies such as Active Directory Domain Services (ADDS), Microsoft SQL Server and SQL Server Reporting Services, and Internet Information Services.
VMware's NSX virtual network technology enables you to build entire networks in software. NSX permits virtual networks to be deployed instantly and managed with a high degree of automation independent of the hardware used by the basic IP network. VMware Site Recovery Manager (SRM) allows automated disaster recovery, application mobility, plus transparent site migration, failback and re-protect. Site Recovery Manager also enables transparent testing for site recovery, upgrades and patches and can generate audit reports to confirm complete service recovery, validate Service Level Agreements and demonstrate disaster recovery compliance. When integrated with VMware's NSX virtual network technology, VMware SRM can rapidly recover the complete virtualized network topology at the secondary site. Progent can provide the support of a VCDX certified VMware NSX consulting expert and VMware SRM integration specialist to help your organization to plan, configure, test and maintain a DR solution based on VMware SRM and VMware NSX.
Progent can assist your company to design and implement an efficient transition from a UNIX-powered information system to a network powered by MS Windows and capable of supporting Microsoft's familiar office productivity products, business applications, and developer platforms. Progent's UNIX, Windows and Cisco engineers and application experts can help you preserve your data and reduce business disruption by developing an effective transition plan that protects your current assets in UNIX software and infrastructure. UNIX-to-Windows transition consulting services offered by Progent include analysis of current environment, transition strategy and validation, MS Exchange migration support, data and application software migration, and processor and media transition and economization.
Progent can provide the expertise of a veteran consultant with years of experience installing, managing, and enhancing telepresence platforms from top-tier vendors including Cisco, TANDBERG, Polycom, LifeSize, and Radvision. Progent's consultants can coordinate with your in-house IT support team, your Internet Service Provider, and your video conferencing technology supplier to assist your organization increase the business value of your video conferencing ecosystem.
Progent offers enterprise clients the services of a NetApp-certified consultant for remote or onsite support for NetApp's entire family of SAN software and hardware products including Data ONTAP and Clustered Data ONTAP (CDOT) data management, MetroCluster array-based clustering, FlexPod cloud architecture, SnapMirror, SnapVauly continuous D2D backup, Virtual Storage Console for VMware vSphere, MultiStore for secure IP space separation, OnCommand Reporting and Insight analytics, and NetApp's All-Flash, Hybrid Flash, V-Series and N-Series hardware lines. Components of NetApp SAN storage solutions supported by Progent include system architecture, cloud deployment, virtualization, migrations, transparent patching, storage management, information assurance, disaster recovery, and remediation. Progent can provide Level 3 support to help you to take care of problems with NetApp SAN storage deployments quickly and affordably based on best practices.
Progent offers the services of a CRISC-certified risk management expert to help you to plan and deploy an enterprise risk management strategy based on leading practices identified by CRISC and crafted to match your company's risk appetite, business objectives, and IT budget.
Progent's Microsoft-certified consulting experts have over a decade of experience designing, implementing, enhancing and fixing Microsoft SCOM solutions and can provide companies of any size advanced remote or on-premises consulting services for Microsoft SCOM 2012. Progent can help your company to design an architecture for Microsoft SCOM 2012 servers that delivers the performance and availability required to monitor your IT resources effectively, whether your datacenters are onsite, in the cloud, or a mixed environment. Progent's SCOM consultants can also help you to install and customize Microsoft SCOM 2012 management packs according to best practices for tracking network infrastructure and Microsoft and 3rd-party apps and services. Also, Progent can provide responsive online or on-premises technical support to help you to fix critical problems uncovered by Microsoft SCOM 2012.
Top Quality Exchange 2019 Security On-site Technical Support
Configuration Manager 2016 automates application and device provisioning across multiple sites, streamlines compliance settings control, keeps track of network assets, guards against corporate data leakage, performs health monitoring, enables secure self service, and offers a common point of control for administering multi-OS networks running on-prem, cloud, or hybrid deployment topologies. Progent's Microsoft-certified Configuration Manager 2016 consultants and Microsoft Azure cloud integration specialists can help businesses of any size with any aspect of planning, installing, operating and troubleshooting a SCCM 2016 deployment for local, cloud-based, or hybrid environments.
Progent's Wireless Consulting Services provide a convenient, economical way for businesses of any size to deploy, manage and troubleshoot the latest wireless network solutions. For 802.11n and the latest 802.11ac Wi-Fi environments, Progent can show you how to plan and deploy hardware like Cisco's Aironet and Meraki wireless access points and wireless controllers. For mobile email and online business applications, Progent can help with Apple iPhones, Apple iPads, Google Android smartphones, and Windows phones and tablets.
Progent’s team of expert software programmers, database designers, and program managers can assist large businesses to complete development projects for Windows, Linux, or Web applications. Progent's co-sourcing services include access to veteran project managers for high-level planning and project co-ordination or Progent can assist customers plug expertise gaps by offering relational database designers and programmers skilled in building line-of-business applications based on Microsoft SQL Server, Oracle, or MySQL. Progent's SharePoint Server experts can help businesses to incorporate SharePoint with other data sources like SQL Server and Office Excel to create data-intensive intranets and web portals. Progent also offers expertise with web development technologies and can help clients to build, enhance, troubleshoot, or migrate web applications to take advantage of the most current web technology.
Progent's Test and Training Lab at the QTS Internet Data Center is available for piloting line-of-business applications, developing efficient system upgrade procedures, assessing and optimizing performance, designing or validating business continuity solutions, mitigating compatibility problems, and building training environments for new products and technologies. For Progent customers who lack sufficient in-house resources to assemble proper test systems, the lab reduces capital costs and technical risk while keeping vital network projects on schedule.
The CISA credential is a recognized achievement that represents mastery in IS security audit and control. Accredited by the American National Standards Institute (ANSI), the CISA credential has candidates undergo an extensive examination administered by the ISACA international professional association. Progent can provide the services of a CISA-Premier Cybersecurity audit professional able to help businesses in the areas of information systems audit process, information technology governance, systems and infrastructure ROI, information technology service delivery, protection of information resources, and business continuity preparedness.
ProSight IT Asset Management is a cloud-based IT documentation management service that makes it easy to create, update, retrieve and safeguard data related to your IT infrastructure, processes, applications, and services. You can quickly find passwords or IP addresses and be warned about impending expirations of SSLs or domains. By updating and organizing your IT infrastructure documentation, you can save as much as 50% of the time spent searching for vital information about your IT network. ProSight IT Asset Management features a common location for holding and sharing all documents related to managing your business network like standard operating procedures (SOPs) and self-service instructions. ProSight IT Asset Management also offers a high level of automation for gathering and associating IT information. Whether you’re planning enhancements, performing maintenance, or responding to a crisis, ProSight IT Asset Management delivers the knowledge you require when you need it.
ProSight Data Protection Services from Progent provide small and medium-sized businesses a low cost and fully managed solution for secure backup/disaster recovery (BDR). For a low monthly cost, ProSight DPS automates and monitors your backup processes and enables fast recovery of critical files, apps and VMs that have become unavailable or corrupted as a result of hardware breakdowns, software bugs, disasters, human error, or malware attacks like ransomware. ProSight DPS can help you protect, retrieve and restore files, folders, applications, system images, plus Microsoft Hyper-V and VMware virtual machine images. Critical data can be protected on the cloud, to an on-promises device, or mirrored to both. Progent's BDR specialists can provide world-class expertise to set up ProSight Data Protection Services to to comply with regulatory requirements such as HIPAA, FINRA, and PCI and, whenever necessary, can assist you to restore your critical information.
Microsoft ISA 2006 is a multi-functional gateway that offers a powerful application layer firewall, virtual private network, and web caching solution for safeguarding the Internet-facing networks of any organization against a wide range of attacks. Progent's Microsoft Internet Security and Acceleration Server 2006 engineers can help you design, cost-justify, test, implement, customize and manage the Standard or Enterprise version of ISA Server on your information system.
Progent's consultants offer remote and on-premises expertise for organizations of any size to assess the benefits of upgrading to Skype for Business or Skype for Business Online from any version of Lync Server or Office Communications Server. Progent can assist your business to plan an on-premises, cloud-based or hybrid deployment; integrate Skype for Business with SQL Server,Exchange, SharePoint Server and Office or Office 365; configure HA mechanisms; connect Skype for Business with your PBX system and PSTN gateway; and interface with third-party collaboration systems like Cisco UC and Cisco Video Interop Server (VIS). Progent's certified information security consultants can assist you create and verify a security environment for your Skype for Business deployment that meets regulatory standards.
Progent's Experts Group offers support in important areas that include Macintosh networking and programs; Expertise for Linux, UNIX-based, and Sun Solaris environments; Manufacturing Resource Planning, Enterprise Resource Planning, or CRM customization; Strategic and specialized application support; Chief Information Officer, business analyst, and project logistics outsourcing; Special applications development and integration; Web, eCommerce, Electronic Data Interchange, and customer information portal development and integration; SQL support and efficiency consulting; Business information expertise; and Telecom systems consulting.
Progent's Microsoft-certified consultants can assist your business to plan for, implement, and operate Microsoft System Center 2012 R2 Configuration Manager. Progent can assist you to migrate smoothly to Configuration Manager 2012 from an older device and application management platform or help you to modify your existing SCCM 2012 environment to support your changing IT requirements. In addition, Progent can help you to build an infrastructure that fully supports SCCM by delivering expertise with associated Microsoft platforms including ADDS, SQL Server and SQL Server Reporting Services, and IIS.
Progent can provide fast access to the skills of seasoned wireless consultants who can assist you to determine the advantages of Ubiquiti UniFi wireless APs for your company and help you to plan, install, maintain, and debug your UniFi wireless network. Progent can also conduct a Wi-Fi site survey to assist you to select, provision, and place UniFi wireless access points for your required coverage and performance.
Progent is one of the most qualified IT support companies for integrating email systems powered by Exchange 2000. Progent specializes in helping small and mid-size companies get all the advantages of Microsoft Exchange 2000 under common situations including upgrading from Microsoft Exchange 5.5, moving from an ISP-based or POP3 e-mail system, and jobbing out your Microsoft Exchange 2000 Server support.
MS Office Communications Server delivers Instant Messaging and Real Presence in an extensible, enterprise-grade solution featuring advanced protection, transparent integration with additional Microsoft software, an expandable, industry-standard development environment, and compliance with regulatory mandates such as HIPAA, Sarbanes-Oxley, and Gramm-Leach-Bliley. Communications Server allows lower costs and improved business efficiencies, enhanced individual output, and better intellectual property protection. MS Communications Server has been superseded by Lync Server, which in turn has been replaced by Skype for Business. Progent's certified unified communications experts can provide remote and onsite support and mediation services for your Office Communications Server 2007 deployment and can help your organization to assess the advantages of upgrading to Skype for Business. Progent can also help you to design and carry out an efficient migration that will add business value to your information network
Progent is hiring a range of full-time workers including solutions-driven MCSEs; system consultants with Cisco CCNP or CCIE credentials; and consultants for fault-tolerant system architecture with experience in mobile connectivity, wireless integration, high-availability environments, disaster recovery solutions, data protection, and virtual servers. Progent is also looking for desktop support experts, off-site service specialists, and CISSP or CISM accredited security consultants. We are also hiring experienced managers who can operate efficiently in Progent's dynamic, virtual office model. Progent works with freelance professionals with proven knowledge and working background in important information technology topics beyond our main service concentration. Progent's Experts Group hires freelance consultants who can provide advice and programming services for line-of-business solutions such as Manufacturing Resource Planning, Enterprise Resource Planning, or CRM; possess in-depth knowledge of non-Microsoft operating systems such as Linux, Macintosh, or Solaris, or offer world-class skills in areas such as telecom, web site design, Electronic Data Interchange, web commerce, or dbm programming. Independent consultants premier by us cooperate with our staff professionals to deliver comprehensive solutions for small company networks.
Microsoft CRM helps mid-market businesses nurture profitable client interactions. Built-in Sales and Customer Service components enable employees to share information to help promote sales success and deliver consistent, efficient customer service. Progent can configure the optimal network environment, including local and offsite wireless access, to back Microsoft CRM, and Progent's Experts Team can supply your company with a certified MSCRM professional who can show you how to combine Microsoft CRM with your marketing or customer support databases.
Progent can help you plan, configure, manage, monitor, and troubleshoot a viable Wireless LAN infrastructure, select appropriate components, and configure access points, bridges, radio antennas, wireless controllers, and various wireless products. Progent can also show you how to build a thorough 802.11ac wireless network security plan that is well aligned with the security plan for your entire corporate network.
Progent's certified Excel and Office 365 Excel consultants offer a wide variety of online support services to assist your organization to design, develop, pilot test, install, administer, and troubleshoot business applications powered by any version of Excel, including Excel 2016 and Office 365 Excel. Progent can assist your business to upgrade your current Excel applications to the newest releases of Excel, support Excel on Apple iOS-based iPhones and iPads and Google Android smartphones and tablets, and identify and fix compatibility problems between various versions of Excel. Progent offers on-demand help to organizations looking for a quick fix to a stubborn issue associated with Office Excel and Progent can also provide comprehensive project management services for migrating or creating line-of-business applications based on Excel. Progent's affordable online training classes for Office Excel can be custom tailored to address the needs of individuals or groups.
Microsoft SQL Server 2008 delivers indispensable, standardized tools to IT professionals and information workers, lessening the difficulty of creating, deploying, managing, and using company information and database applications on platforms ranging from mobile devices to corporate information systems. The complexity and integration demands of Microsoft SQL Server 2008 require an IT consulting firm with hands-on experience and broad knowledge in designing and building information-based, comprehensive business technology applications. The knowledge and experience of Progent's Microsoft-certified engineering staff, with an average of over 10 years of background involving Microsoft integration, assures you success in planning, configuring and managing Microsoft SQL Server 2008 applications that are well integrated with the Microsoft .NET environment.
Progent’s IT outsourcing packages offer affordable network consulting for small companies. Whether it includes planning network architecture, setting up an in-house Help Desk or using an outside one, deploying a new e-mail system, monitoring your system, or creating an on-line business solution, outsourcing your network technical services can contain costs and minimize uncertainties, allowing IT service budgets to grow in a more moderate and manageable fashion than is feasible by building up a bulky, all-purpose internal network support staff. Progent’s Outsourcing White Paper and datasheets explain how Progent can help you create a secure and robust system foundation for your vital applications powered by Microsoft Windows including Office XP, Office 2003, and Microsoft Office 2000.
If your business has a Sun Solaris environment or a mixed-platform network, Progent's CISM and CISSP-premier security specialists can help your whole organization in a wide array of security topics such as security management practices, security design and strategies, connection management products and methodology, applications development security, business processes security, hardware security, communications, infrastructure and web security, and business continuity planning. CISM, CISSP and ISSAP stipulate the basic skills and worldwide standards of performance that information security managers are expected to master. These accreditations offer executive management the assurance that those who have earned their CISM, CISSP or ISSAP certification have demonstrated the experience and theory to deliver world-class security support and engineering services.
Server growth puts pressure on network budgets and management resources. Server reduction through a virtual architecture promises lower total cost of ownership of hardware and quicker return on investment, more leveraged utilization of servers, simplified operations, increased system uptime, and easier manageability. Common usage scenarios for virtual machines include hardware consolidation, low-cost platforms for mission-critical legacy software based on obsolete operating systems, and affordable isolation of software development or pilot testing environments from on-line systems.
Microsoft Lync Server 2010 supports IM, Real Presence, voice/video conferencing, desktop sharing, and both IP-based and PSTN calling. Microsoft Lync Server 2010 can enhance the capability of Exchange Server, SharePoint and Office or Office 365 and simplify administration via integration with Active Directory. Lync 2010 can also cut expenses by eliminating Voice-over-IP hardware and subscription fees, PBX gear, or legacy teleconferencing solutions. Progent's Microsoft-certified IM and Presence consultants can provide remote and on-premises support services to help you to maintain and repair your current Lync Server 2010 deployment or assess the benefits of upgrading from Lync to Skype for Business, which is Microsoft's new release of the product family. Progent can also assist you to plan and execute an efficient Skype for Business upgrade.
Progent's Microsoft-certified professionals can assist you to assess the business value of Microsoft Windows Server 2012 R2 for your company, develop test systems and migration plans, optimize your network for on-premises, multi-location, private or public cloud-based, and hybrid datacenters, train your IT management, staff, create a corporate-wide security strategy, streamline IT management, help with creating applications, and build and validate a DR/BC plan.