Progent can assist your business to understand the many subscription options offered with Office 365 and configure your information network with Office 365 so you realize top business value. Progent supports multi-vendor environments that incorporate Windows, macOS, and Linux technology. Progent can also assist you to create and manage hybrid ecosystems that seamlessly integrate on-premises and cloud products and services.
Cisco Nexus switches are designed to deliver the performance, scale, uptime, cloud readiness, capacity, security and ease of management required to function as the heart of a world-class data center. Progent's Cisco-certified Nexus switch experts can provide online and on-premises support expertise to assist you to create an optimal network architecture, build pilot systems to validate your network design, deploy Nexus switches, create and enforce effective policies, perform security vulnerability assessments, configure advanced monitoring, fully utilize network resources through virtualization, analyze and repair switching and routing problems, maximize system performance, perform capacity planning, and set up the advanced high-availability (HA) capabilities available for Cisco's Nexus family of switches. Progent can also assist your business to upgrade efficiently from legacy Nexus models or Cisco Catalyst switches to up-to-date Nexus switches.
Progent’s Microsoft-certified consultants can provide organizations of any size consulting, technical support, and development services for SharePoint and SharePoint Online. SharePoint is an enterprise collaboration platform that utilizes web technology for efficiently connecting people, groups and information. Microsoft SharePoint provides a central location for your workers or customers to access, manage, distribute and interact with relevant information, files, and software and to communicate with one another. Microsoft SharePoint enables faster and better decisions, more effective access across groups and more streamlined business processes. Windows SharePoint Services connect employees, customers, workgroups and projects with the information they’ve developed in a way that makes data easy to find, download and re-use. Progent's SharePoint consultants can assist you to maintain your existing SharePoint ecosystem or migrate to the latest version of SharePoint Server or to SharePoint Online.
Progent can help you in any phase of your upgrade to Exchange Server 2019 including configuring Windows Server 2019 Core for hosting Exchange; planning HA system topology for an on-premises, cloud-based or hybrid deployment; migrating mailboxes; designing and configuring Hyper-V virtualization; configuring hardware load balancing (HLB); setting up Database Availability Groups (DAGs) with MCDB caching; setting up Skype for Business 2019 for cloud voicemail; setting up collaboration with SharePoint Server or SharePoint Online; updating firewalls; integration with O365; and configuring Outlook.
Progent's certified ISA Server consulting experts have extensive experience developing Microsoft-based security designs for IT networks with many locations, mobile users, and mission-critical eCommerce applications. A Progent ISA 2004 Firewall consultant is ready to help your small or mid-size company design and implement an installation of ISA Server 2004 that supports your information security requirements without limiting your network.
Progent's UNIX family consulting experts offer small and mid-size companies and developers help with administering and supporting UNIX, Linux or Solaris environments that run with Microsoft-powered networks. Progent can give your business contact with UNIX experts, support professionals certified by Microsoft and Cisco, and security specialists with CISSP certification. This wide array of experience offers you an easy one-stop consulting firm to show you how to create and manage a secure and reliable cross-platform network and communications environment that allows UNIX and Microsoft interoperability by combining Microsoft Windows with popular versions of UNIX such as Apple Mac OS X, Sun Solaris, IBM AIX Open UNIX, Hewlett Packard HP-UX, BSD, SCO, and SGI/Irix or major Linux derivatives including RedHat Linux, SUSE, CentOS Linux, Ubuntu, PCLinuxOS, fedora, Gentoo Linux, Mandriva Linux, Debian GNU/Linux, and Slackware Linux.
Progent's Linux consulting services provide small businesses and software developers assistance with managing and supporting Linux computers that run with Microsoft-based networks. Progent offers your business contact with Linux consultants, support professionals premier by Microsoft and Cisco, and security experts with CISSP credentials. This wide array of expertise provides you with a convenient one-stop consulting firm to help you build and manage a protected and reliable cross-platform connectivity and communications infrastructure that allows Linux and Microsoft coexistence by combining Microsoft Windows with leading Linux variations such as RedHat, SUSE Linux, CentOS, Ubuntu Linux, PCLinuxOS, fedora Linux, Gentoo Linux, Mandrake, Debian-GNU, and Slackware.
Progent provides nationwide remote phone support and troubleshooting services for businesses that operate Apple Mac OS X environments or whose IT systems feature a combination of Apple macOS and Mac OS X with Microsoft products. Progent's consultants can provide Apple macOS and OS X users a range of IT services such as desktop support, upgrading to the most recent version of OS X from earlier editions of macOS and Mac OS X, plus help with Apple macOS and OS X application software. Progent's specialists in Apple technology can also help your business with Apple iPhone and iPad integration and management, or migrating to Apple's iCloud services. Remote IT help offers optimum leverage for your information technology budget by protecting user productivity and limiting the time billed for computer analysis and repair. Advanced online support technology and skilled service specialists and engineers combine to enable Progent to handle the majority of IT problems without wasting time and money by traveling to your site. In most of cases your network issues can be dealt with over the phone or through a combination of telephone help and online connectivity. Progent can make available Cisco CCIE infrastructure experts and CISSP certified security specialists to assist with the most difficult system problems.
If your business does not require emergency remote help but you think you will require technical services with your information system in the near future, you can conserve time and money and ensure that the right expertise will be available when you want it by contacting a Progent sales specialist and signing up as a customer. For details, phone 800-993-9400 or send email to email@example.com.
Progent can provide small companies with an information management professional who can act as a part-time CIO. This part-time CIO can provide long-term direction to help you integrate sensible IT products to enhance business processes so they match more closely with your corporate objectives. Your company can develop and install a well thought out information technology plan without incurring the cost of a full-time senior IT executive.
Progent’s Microsoft certified professionals can provide small and mid-sized businesses advanced Microsoft SQL Server help. Microsoft SQL Server is a complete, web-ready database and data analysis package that enables the rapid development of enterprise-class business applications that can give your company a competitive advantage. SQL Server provides core support for XML and the ability to query across the Internet and outside the firewall. In addition to providing expertise, maintenance and troubleshooting services, Progent’s SQL experts can help you use Microsoft SQL Server Reporting Services and Microsoft SQL Server Business Intelligence to enhance the productivity and profitability of your information system. Progent can also help you migrate from older versions of SQL Server to Microsoft SQL Server 2005.
Progent’s Co-managed Help Desk service makes it possible for your IT organization to split the load for Help Desk services transparently between your IT staff and Progent's nationwide pool of seasoned desktop support technicians and subject matter experts. Progent’s Co-managed Help Desk service is a collaborative service desk solution based on the top shared PSA tool for managing end-user service requests, ticketing, responsibility, status tracking, and metrics.
Network monitoring typically involves observing a system's resource utilization to help uncover throughput backups or fix hardware or program problems. Nagios and Multi Router Traffic Grapher (MRTG) are useful, license-free network monitoring utilities that work under Linux and can be used to monitor multi-OS environments where Linux and Windows operate together. Progent's system support engineers can help you take advantage of both these programs to optimize and troubleshoot your network. Progent's Linux support professionals provide small businesses and developers help with administering and servicing UNIX/Linux and Solaris systems that coexist with Microsoft-based products.
Progent can help small businesses to migrate any part of their computing infrastructure to Microsoft Azure. This can streamline IT administration and lower equipment expense. Azure offers a wealth of public cloud services and Progent can assist you to evaluate the benefits and limitations of various cloud computing models supported by Azure. Progent can help you administer cloud-based or hybrid cloud and local apps and resources and make sure you sidestep the common errors small organizations make when moving to a public cloud. Progent can show you how to set up VMs on Azure Virtual Machines, utilize VHD storage with Azure Storage, handle user identity with Azure Active Directory, and create backup-and-recovery services with Azure Backup. Progent can also help you to configure firewalls and VPN tunnels and to integrate iPhones and iPads and Google Android smartphones and tablets.
Progent can help your company to plan and implement a smooth transition from a UNIX-based information environment to a network based on MS Windows and suited for running Microsoft's popular office productivity software, business applications, and developer platforms. Progent's UNIX, Windows and Cisco consultants and application experts can help you preserve your data and reduce productivity discontinuity by designing an effective transition strategy that protects your existing assets in UNIX application and infrastructure. UNIX-to-Windows migration support services offered by Progent include evaluation of existing infrastructure, transition planning and validation, Microsoft Exchange migration support, information and application transition, and processor and mass storage transition and economization.
Amazon Marketplace Web Service is an integrated collection of APIs that enables Amazon sellers to streamline their business processes by automating key sales activities including listings, orders, payments, inbound and outbound fulfillment, and reports. By leveraging Amazon's extensive online selling environment and automating their sales processes, merchants can broaden their market, lower their cost of sales, improve response time to customers, and increase their bottom line. Progent's Amazon Marketplace Web Service developers can collaborate with your development staff and provide application programming, workflow integration, project management support, and training so you can shorten development time and costs and get to market quickly.
Progent can provide you with programmers who can modify your Microsoft Business Solutions ERP, MRP, and financial system packages to meet your specific business requirements. Progent’s Microsoft-certified support experts offer experience in Microsoft Dynamics Microsoft Axapta, Microsoft Dynamics Microsoft Navision, Microsoft Solomon, and Microsoft Retail Management System. Progent also offers custom e-Commerce consulting support for safe, corporate-wide resource sharing as well as interfacing with Customer Relationship Management applications.
Progent's ProSight Virtual Hosting service provides comprehensive hosting of a small or mid-size company's production servers in an environment that delivers the maximum degree of availability and scalability and is also easy to transfer to any data center. ProSight Virtual Hosting and management services are based on proven virtualization technologies that allow small and midsize companies with mixed- platform IT systems to save significantly on the costs of capital investments, system support, and IT management while achieving enterprise-class reliability and an unprecedented degree of vendor flexibility.
Microsoft Certified Exchange Server Setup and Support
Nexus switches are engineered to deliver the throughput, expandability, dependability, virtualization support, capacity, data protection and ease of management needed to act as the foundation of a world-class data center. Progent's Cisco-certified Nexus switch consultants are available to provide remote and onsite consulting expertise to help your business to design an optimal network architecture, set up pilot environments to confirm your switching solution, deploy Nexus switches, create and implement effective policies, run security vulnerability assessments, set up proactive monitoring and alert systems, fully utilize network resources through virtualization technologies, troubleshoot switching and routing problems, optimize performance, plan for expected growth, and take advantage of the advanced high-availability (HA) features incorporated into Cisco's Nexus family of switches. Progent's consultants can also assist you to migrate non-disruptively from outdated Nexus models or Catalyst switches to up-to-date Nexus platforms.
Progent's Microsoft certified consultants can help you design and deploy an efficient in-place Exchange Server 2007 upgrade plan that minimizes productivity disruption, reduces ongoing support requirements, and makes your Exchange 2007 Server easy to administer. For complex multiple server or multi-site upgrades, Progent has the background to finish your project rapidly and affordably. Progent's Microsoft Exchange Server 2007 help, troubleshooting, and design offerings include expertise with the configuration of third-party add-ons to Exchange 2007 Server and the creation of unified messaging solutions based on Exchange 2007 Server.
Progent can assist your company to create, implement and troubleshoot a backup solution built around MSP360 technology. MSP360 enables file/folder or image-based backup/restore for VMs and physical computers, supports all leading public clouds, and permits businesses to create a data protection ecosystem with a minimum Recovery Time Objective (RTO) and a defined Recovery Point Objective. With ProSight Data Protection Services 360 Backup, Progent can provide end-to-end monitoring and remote management of your backup environment to prevent data loss resulting from human mistakes, system glitches, malicious users, and malware assaults such as ransomware.
Progent offers cost-effective remote and on-premises consulting to help businesses of any size to move all or part of their critical network resources to Google Cloud Platform (GCP). This can save time and hardware expense and allow access to Google's state-of-the-art AI and machine learning technology. Progent can assist you with every phase of Google Cloud Platform integration including requirements analysis, readiness assessment, architectural design, pilot testing, configuration, administration, performance tuning, licensing management, disaster recovery solutions, and security and compliance.
Progent's Computer Call Center Outsourcing Services for desktop support are intended especially for small organizations who need immediate availability of a Help Desk Service Center with professional telephone support and full escalation options but who have to work within a limited network support budget. Important features of Progent's Help Desk Outsourcing Support Services are Help Desk Phone Support, Optional Remote Access Provisioning, Initial System Assessment, Problem Prioritization, Virtual Help Desk Call Center Services, By-the-Minute Billing, and Helpdesk Software Recommendation and Integration.
Progent's Windows consulting experts can help businesses of any size to evaluate Windows 10 or to migrate to Windows 10 from any earlier release of Windows. Remote and on-premises evaluation and migration services for Windows 10 provided by Progent's experts include Return on Investment analysis, project coordination, compatibility testing, pilot systems, Hyper-V virtualization architecture, Cloud integration, mobile management and synchronization, telecommuter access, data and identity security, automated deployment and management, infrastructure design, wired/wireless convergence, business continuity planning, webinar training for IT support staff and users, and post-migration consulting support.
Progent's Juniper-authorized network consultants can assist you to plan and implement Juniper Firewall and VPN technology, enhance and support your network infrastructure, and migrate efficiently from outdated products to current versions. Progent's Junos OS engineers can provide support for Juniper's flagship network control software to help your business to simplify the management and improve the protection of your Juniper VPN devices and firewalls. Progent also has broad background maintaining Juniper's NetScreen OS and ScreenOS software productss and can help organizations maintain networks that include a combination of Juniper's software platforms.
Progent’s Technical Response Center offers national remote help for Windows and Cisco-based small business IT networks. Progent's Microsoft and Cisco-Certified service engineers provide phone support and remote direct computer connection to isolate and resolve technical problems rapidly and affordably. The breadth of technical expertise represented by Progent's team of country-wide service engineers allows Progent to escalate even the toughest problems to competent specialists as needed.
Progent's pricing policy is to charge for phone service and in-person visits per minute. As a result, you are charged just for received support. Progent does not demand a more expensive rate for off-hours or priority support, and within California or in areas where Progent offers on-premises support, Progent does not bill for travel time except for urgent calls where on-site time is less than four hours. In addition, Progent applies no initialization charge and asks no monthly commitment for support services provided during normal working hours. Many service organizations demand substantial minimum payments or charge for every fifteen minutes or longer. Progent's small granularity eliminates large invoices for quick solutions so you will not be tempted to permit simple problems to stay unaddressed.
Progent's certified ISA Server 2004 consultants have extensive backgrounds with Internet Security and Acceleration Server configuring ISA Server-based security solutions for information systems with multiple offices, remote workers, and line-of-business eCommerce applications. Progent's ISA Firewall consultants can assist your small business in designing and implementing a configuration of ISA Server 2000 or ISA Server 2004 that supports your network security needs without overly restricting your network productivity. Progent's consulting professionals can help you upgrade from Microsoft Proxy Server from ISA 2000 Server to ISA 2004 Enterprise Edition Server, ISA 2004 Standard Edition Server, or other up-to-date versions of ISA Server.
Progent's CISSP-premier cybersecurity consultants can assist businesses of all sizes with any facet of information system security. Progent can help implement cost-effective cybersecurity systems that protect a small business against advanced threats or Progent can design, configure, and monitor a comprehensive security strategy for hybrid networks that support onsite, remote, and mobile clients sharing IT resources distributed across multiple physical datacenters and various clouds.
Progent's Microsoft-certified consultants can provide online and onsite expertise for companies of all sizes to evaluate the costs/benefits of migrating to Skype for Business or Skype for Business Online from any release of Lync Server or Office Communications Server. Progent can assist your business to design an on-premises, cloud-based or mixed deployment; interface Skype for Business with Microsoft SQL Server,Exchange, SharePoint Server and Office or Office 365; set up HA mechanisms; connect Skype for Business with your PSTN gateway; and integrate third-party communication systems such as Cisco UC and Cisco Video Interop Server (VIS). Progent's certified network security experts can assist you create and verify a security environment for your Skype for Business solution that is compliant with regulatory standards.
Office 365 is Microsoft's growing family of productivity programs and cloud services offered on a subscription basis. Office 365 applications and cloud-based services are available in a variety of product bundles targeted at markets ranging from students and home offices to global enterprises. Progent can provide fast and affordable remote access to specialists with in-depth knowledge of Microsoft, macOS, iOS, and Android platforms. Progent can help you to evaluate the many subscription options available with Office 365 and integrate your network with Office 365 so you derive maximum business value. Progent offers expertise with cross-platform environments that incorporate Windows, macOS or OS X, and Linux software. Progent can also help you to build and maintain hybrid solutions that transparently integrate local and cloud-based products and services.
Progent uses an enterprise-class service reporting system that records and formats detailed documentation for all delivered services. Unlike many independent consultants or small service organizations who offer scant documentation or specifics of services performed, every service delivered by Progent is accompanied by full documentation. Every Progent consultant has access to the service documentation sent by each consultant to every client. The practice of detailing and archiving support activity results in more efficient service and eliminates a variety of common problems such as when a support client is effectively held captive to a consultant who won’t let go of vital service information.
Progent’s IT outsourcing packages offer budget-friendly computer support for small organizations. Whether it involves designing system architecture, setting up an in-house Help Desk or outsourcing a one, deploying an updated email system, monitoring your system, or developing an on-line business solution, outsourcing your network technical services can reduce costs and eliminate risks, allowing IT support budgets to increase in a more moderate and controlled fashion than is feasible by assembling a bulky, knowledgeable in-house IT organization. Progent’s Outsourcing White Paper and flyers tell you how Progent can help you build a protected and robust system foundation for your vital business software based on Windows such as Office XP, Office 2003, and Microsoft Office 2000.
Progent offers two low-cost service packages intended to allow small businesses to get an impartial network security evaluation from a premier security engineer. With Progent's External Network Security Inventory Checkup, a security engineer administers an extensive test of your IT infrastructure from outside your firewall to uncover potential risks in the security profile you present to the outside world. With Progent's Internal Security Inventory Checkup, an engineer runs a network scan from a secure computer within your firewall to determine vulnerabilities to inside assaults. The two security inventory packages are configured and run from a secured external site.
Progent's Cisco-certified CCIE network consultants can help you to set up, manage, upgrade and debug Cisco products. Progent offers Cisco, Meraki and Nexus switch support, ASA firewall support, Meraki and Aironet Wi-Fi access point consulting, Cisco VoIP phone expertise, and CUCM/CallManager software expertise.
Progent's Microsoft-certified consultants can help you to assess the benefits of Microsoft Windows Server 2012 R2 for your company, develop test systems and rollout plans, optimize your network infrastructure for local, multi-site, private or public cloud-based, and partial-cloud datacenters, educate your IT management, team, develop an enterprise-wide security plan, streamline network management, assist with application development, and generate and test a DR/BC plan.
MS Office Communications Server provides Instant Messaging and presence in an extensible, enterprise-grade solution offering enhanced protection, seamless compatibility with additional Microsoft products, an expandable, industry-standard development environment, and compliance with regulatory requirements such as HIPAA, SOX, and GLB. Your enterprise can realize cost savings and elevated business efficiencies, increased individual productivity, and stronger intellectual property protection with this simple-to-administer, highly available IM platform. Successful deployments of Microsoft Office Communications Server require extensive planning and thought prior to roll out. Progent's Microsoft-authorized professionals can deliver the expertise needed to realize all the advantages of Microsoft Office Communications Server throughout your whole organization.
Progent's expertise providing Microsoft .NET services and Microsoft SQL Server consulting, and Progent's application development experience with Microsoft VBasic, XML, and additional developer tools enable Progent to create custom line-of-business programs and eCommerce solutions that operate transparently with Microsoft Dynamics GP Software. Progent's Microsoft Dynamics GP/Great Plains management reporting consultants can show you how to design reports that allow you to track your business more thoroughly, turning raw information into useful understanding of your business.
Progent's disaster recovery support and business continuity consultants can show you how to design a disaster recovery strategy to prepare for an IT network catastrophe. Progent can show you how to develop a comprehensive disaster recovery strategy that includes scheduled disaster recovery evaluations and drills. Progent's Microsoft and Cisco-certified professionals can also help you build an affordable, zero-downtime system architecture that addresses reliability issues involving a wide range of network technologies and processes.
System Center 2016 delivers important enhancements for managing hybrid cloud networks by offering comprehensive integration with Windows Server 2016 servers, Windows 10; seamless integration of mixed-OS environments that incorporate Linux, Microsoft Hyper-V and VMware; and better public and private cloud support including closer integration with Microsoft Intune for iPhone and Android smartphone administration plus native integration with Operations Management Suite for cloud-based analytics. Progent's Microsoft-certified consulting staff can provide advanced remote and on-premises expertise for all elements of System Center 2016 including Operations Manager (SCOM), Configuration Manager (SCCM), Virtual Machine Manager, Data Protection Manager, Orchestrator, and Service Manager (SCSM). Progent can help you to plan and install a new deployment of Microsoft System Center 2016, expand or optimize your current one, upgrade smoothly from a prior version of System Center, or troubleshoot your System Center solution.