Microsoft Windows Server 2008 represents an important advance in making information networks more secure and fault tolerant, simpler to virtualize and administer, higher performing, and able to offer an improved platform for web hosting and development. Progent can help your business benefit fully from the improvements built into Windows Server 2008 by providing certified consulting, support, education, temporary staffing, network monitoring, and security services.
Progent's certified professionals can help you to evaluate the benefits of Microsoft Windows Server 2012 R2 for your company, create test environments and rollout plans, optimize your network infrastructure for on-premises, multi-location, private or public cloud-based, and hybrid environments, educate your IT support team, develop a corporate-wide security plan, automate IT management, help with application development, and build and validate a DR/BC plan.
Progent believes that a carefully architected and implemented information system is a crucial piece for accelerating any company's growth, and Progent follows this philosophy in our corporate system infrastructure. Progent has created a non-stop virtual office infrastructure that enables Progent's in-house engineers and authorized contractors to deliver rapid and effective support, collaborate easily on sophisticated jobs, and experience career and personal maturity from being a member of a dynamic company ethos of personal drive and freedom.
Progent has more than two decades of background deploying, maintaining and troubleshooting the key components that make up System Center and can help your organization to design, configure, support, and repair your Microsoft System Center ecosystem to optimize the availability and responsiveness of your applications and infrastructure across multiple Windows and Linux/Unix OS environments and local and Cloud-connected datacenters. Progent can help your organization to upgrade to the latest version of Microsoft System Center from a previous release or from another IT management platform to provide the benefits of enterprise-class deployment, centralized management, security and compliance, plus infrastructure and application availability and performance monitoring.
Dynamics GP/Great Plains 2010 software is a full-featured business management solution that integrates data and processes across your business, interfaces seamlessly with other solutions, and brings together employees, clients and suppliers regardless of time or place. Created for small to mid-size companies, Microsoft Dynamics GP 2010 and MS Dynamics GP Release 10.0 deliver functionality for accounting, analytics and reporting, project management, inventory and order processing, eCommerce, human resource management, CRM, field force automation, manufacturing, retail, and web-based business services. Progent can help you install and manage a reliable, secure server and communications environment to support Microsoft Great Plains, and can give you access to expert Great Plains consultants to help your company benefit from the full potential of Microsoft Dynamics GP 2010.
Progent's consultants offer remote and on-premises expertise for organizations of all sizes to assess the costs/benefits of migrating to Skype for Business or Skype for Business Online from any version of Microsoft Lync Server or Microsoft Office Communications Server. Progent can assist you to design a local, cloud or hybrid deployment; integrate Skype for Business with Microsoft SQL Server,Exchange, SharePoint and Office or Microsoft 365; set up high-availability solutions; interface Skype for Business with your PSTN gateway; and integrate other collaboration platforms such as Cisco Video Interop Server. Progent's certified information security experts can help you create and validate a security strategy for your Skype for Business deployment that is compliant with government and industry requirements.
Progent is one of the most expert network consulting firms for integrating e-mail systems based on Exchange 2000 Server. Progent specializes in helping small and mid-size businesses derive all the advantages of Exchange 2000 under common situations such as upgrading from Exchange 5.5, moving from an ISP-based or POP3 e-mail environment, and using managed services for your Microsoft Exchange 2000 Server support.
Progent's ProSight Virtual Hosting outsourcing offers comprehensive hosting of a small or mid-size organization's production servers in a solution that gives the highest degree of dependability and scalability and is in addition simple to move to any data center. ProSight Virtual Hosting and management services are based upon mature virtualization platforms that enable small businesses with multi- platform IT systems to save significantly on the costs of capital equipment, infrastructure support, and IT administration while benefiting from world-class fault tolerance and an unprecedented degree of vendor independence.
Progent's Microsoft certified consultants provide a variety of support services for Dynamics GP. Microsoft Dynamics GP is a financial and ERP platform based, like all Microsoft financial tools, on the scalable and popular platform of Microsoft Windows technology. Microsoft Dynamics GP offers a cost-effective solution for managing and combining accounting, e-commerce, supply chain, manufacturing, project accounting, field service, and HR. Dynamics GP is easy to deploy and configure, and with its segmented approach you can purchase only the functions you currently need, with the ability to add users and enlarge functionality in the future. Progent's Microsoft Dynamics GP consulting engineers can show you how to deploy, customize and administer the current release of Dynamics GP or upgrade smoothly from an older version.
Progent's certified experts provide small and mid-size businesses enterprise-class consulting support for SMS Server 2003 and Configuration Manager 2007, Microsoft's solutions for change and deployment automation. System Center Configuration Manager is Microsoft's new title for the change management platform formerly known as Systems Management Server. System Center Configuration Manager offers a variety of enhancements to Microsoft Systems Management Server 2003 such as full automation, integrated Windows Vista Windows Server 2008 support, quarantine support, and device driver management. Progent's Microsoft certified consulting professionals can show you how to use SMS or Configuration Manager economically for streamlined operating system and application software deployment, security patch administration, software tracking, and software license compliance. Progent's consultants can also assist your company to move smoothly from SMS Server 2003 to System Center Configuration Manager 2007.
Progent's Microsoft-certified consultants have more than a decade of experience planning, deploying, enhancing and repairing Microsoft SCOM solutions and offer companies of all sizes advanced remote or onsite consulting services for SCOM 2012. Progent can assist you to design a topology for System Center 2012 Operations Manager servers that provides the responsiveness and availability required to watch over your datacenter efficiently, whether your infrastructure are onsite, cloud-based, or a mixed environment. Progent's SCOM consultants can also assist you to import and set up Microsoft SCOM 2012 management packs according to best practices for tracking network infrastructure as well as both Microsoft and 3rd-party apps and services. In addition, Progent can provide responsive online or on-premises technical support to help you to remediate critical issues detected by Microsoft SCOM 2012.
Progent's compensation model is built on contribution, so similar to being an independent contractor, your income is directly driven by your generated revenue. Certain Progent support staff stress lifestyle issues and choose to work at an easy pace, utilizing our self-determined schedule to follow personal pursuits like hiking, car racing, snow boarding, fishing, vacations, or spending free time with family and acquaintances. Other consultants take advantage of the chance to earn big bucks via lots of work and long hours. Progent completely supports either side of the spectrum plus everything in the middle.
Progent's ProSight Email Guard solution uses the technology of top information security vendors to provide centralized control and comprehensive security for your email traffic. The hybrid structure of Progent's ProSight Email Guard integrates a Cloud Protection Layer with an on-premises security gateway appliance to provide complete protection against spam, viruses, Denial of Service Attacks, DHAs, and other email-borne threats. Email Guard's Cloud Protection Layer serves as a preliminary barricade and blocks the vast majority of unwanted email from making it to your security perimeter. This decreases your vulnerability to external attacks and conserves system bandwidth and storage space. Email Guard's onsite gateway device provides a further layer of inspection for inbound email. For outbound email, the onsite security gateway offers AV and anti-spam protection, protection against data leaks, and email encryption. The local gateway can also help Exchange Server to track and safeguard internal email that originates and ends within your corporate firewall.
Progent's ProSight portfolio of managed IT services are geared to offer organizations who maintain minimal in-house network administration and support teams with affordable help from enterprise-class management platforms and consulting experts. Advantages of the ProSight catalog of managed IT services include predictable IT maintenance expenses, automation of common management processes, continual absorption of the latest technology, graceful migration from legacy technology to up-to-date solutions, close fit between computer technology with strategic objectives, guidance from veteran network experts, and freeing up management to concentrate on business issues rather than fast-evolving computer technology.
Microsoft Office Communications Server provides Instant Messaging and presence in an extensible, enterprise-grade package featuring enhanced security, seamless compatibility with popular Microsoft products, an expandable, standards-based development environment, and support for regulatory requirements such as HIPAA, SOX, and GLB. The product allows cost savings and elevated operational efficiencies, enhanced individual productivity, and stronger IP security. Microsoft Office Communications Server 2007 has been replaced by Lync, which itself has been replaced by Skype for Business. Progent's Microsoft-certified unified communications consultants offer online and onsite configuration support and mediation help for your Office Communications Server deployment and can assist your organization to evaluate the costs and benefits of migrating to Microsoft's Skype for Business. Progent can also assist you to plan and implement a smooth migration that will add significant strategic value to your information network
Progent's SonicWall firewall experts can show you how to deploy, maintain, and update SonicWall firewall appliances including the newer SonicWall TZ, NSa and NSsp Series of appliances and the older SonicWall PRO 2040 devices. Progent's CISSP and GIAC-certified cybersecurity consultants can help you incorporate SonicWall security gateways into a complete security plan and design security into your corporate processes.
Barracuda Backup is an affordable, subscription-based backup/restore platform for small and medium-size organizations. A Barracuda Backup deployment can include a custom-designed physical storage device built by Barracuda or a software-based appliance with comparable functionality but which uses your existing storage hardware. Barracuda Backup safeguards vital business data generated on-premises, at one or multiple remote locations, or in the cloud. For disaster recovery, you can replicate data to the Barracuda Cloud, to Amazon AWS, or to any site with a physical or virtual Barracuda appliance. Progent is a Barracuda partner and Progent's Barracuda Backup consultants can provide a broad range of consulting support services to assist your business to plan, integrate, manage and troubleshoot a BDR solution built on Barracuda Backup.
Progent uses a sophisticated service reporting system that records and formats complete documentation for all delivered services. Unlike some independent consultants or small support firms who offer minimal documentation or details of tasks done, each service provided by Progent is accompanied by comprehensive documentation. Each Progent consultant has use of the support documentation transmitted by every staff member to each client. The discipline of documenting and archiving support activity allows more effective support and avoids a variety of common misfortunes such as when a service client is virtually held hostage to a consultant who won't let go of the keys to the kingdom.
Progent offers high availability load balancing support that addresses system load balancing, load balanced applications, network backbone routing, and content dispatching technology such as Cisco Content Engine. non-stop load balancing technologies for which Progent can provide consulting services include Microsoft Windows Server 2003 Network Load Balancing Manager, Citrix Access Suite and Presentation Server, Cisco Content Services Switch, Cisco Content Distribution Manager and ACNS, and F5 Networks BIG-IP.
Progent's Duo service plans incorporate Cisco's Duo technology to defend against compromised passwords through the use of two-factor authentication. Duo enables one-tap identity verification with Apple iOS, Google Android, and other out-of-band devices.
Progent's ProSight Virtual Hosting service offers advanced virtualization architecture, a state-of-the-art data center facility, and the technical services of Progent's Microsoft-certified consulting group to provide small companies with a complete IT outsourcing alternative that enhances network dependability and protection, reduces management distraction, and cuts costs. With Private Cloud Hosting, a small or midsize business can have each of its operating system platforms and critical application servers supported within a safe and reliable data center on a high-performance, high-availability virtual machine configured and maintained by Progent's computer service professionals.
important features of Dynamics GP accounting include a modular structure that allows you to buy only the components you require, a standardized architecture built on Microsoft technologies to safeguard your investment and provide a highly integrated environment, advanced reporting capabilities that allow you to monitor all activities, income and expenses and sales patterns, integration with Microsoft Office to enable access to corporate information, the ability to integrate information from virtually any db software or desktop software into Microsoft GP, and an open architecture that makes it easy to create specialized programs. Progent can help you set up and maintain a reliable, protected server and communications network to support Dynamics GP/Great Plains, and can provide experienced GP support professionals to show you how to convert the powerful features of Dynamics GP/Great Plains accounting into a productive business solution.
Progent can provide you with application developers who can customize your Microsoft Dynamics ERP, MRP, and accounting system programs to match your particular company requirements. Progent's Microsoft-certified consultants provide experience in Microsoft Dynamics AX ERP Software, Microsoft Dynamics Microsoft Navision, Microsoft Dynamics SL 6.5 Accounting Software, and Microsoft Retail Management Software. Progent also offers custom e-Commerce consulting services for safe, corporate-wide information sharing as well as interfacing with Customer Relationship Management products.
Progent's Microsoft-certified consultants can provide remote and on-premises consulting services for organizations of any size to assess the benefits of upgrading to Skype for Business from any version of Lync Server or Office Communications Server. Progent can assist your business to design a local, cloud-based or hybrid topology; interface Skype for Business with SQL Server,Exchange, SharePoint Server and Office or Microsoft 365; set up HA solutions; connect Skype for Business with your PSTN gateway; and interface with third-party communication systems such as Cisco UC. Progent's certified data security consultants can assist you create and verify a security strategy for your Skype for Business deployment that meets government and industry requirements.
Progent's Juniper Networks-certified NetScreen consultants can assist your company to install and optimize NetScreen 5000 series routers, upgrade from previous NetScreen devices to more current Juniper products, and repair infrastructure issues in all-Juniper or mixed-technology environments.
Les Kent has a 35-year history of successful network integration, business management, marketing, and operations. He has shown a knack for creating elegant information technology solutions during his time as as a network designer, software developer, project manager, deployment consultant, and troubleshooter for small companies, new ventures, and major corporations.
Progent's Technical Response Center (TRC) provides low-cost national after-hours remote help for computer systems powered by Windows and Cisco technology. Progent's Microsoft and Cisco-Premier support engineers offer extended hours phone support and remote secure network access to isolate and repair network problems rapidly and affordably.
Progent's Microsoft-certified consultants can help your business to plan for, deploy, and administer Microsoft System Center 2012 R2 Configuration Manager. Progent can assist you to upgrade efficiently to SCCM 2012 from an older device and application management solution or assist you to modify your existing SCCM 2012 ecosystem to accommodate your evolving business needs. In addition, Progent can help you to build an infrastructure that takes full advantage of SCCM by delivering advanced consulting support for related Microsoft technologies such as Active Directory Domain Services (ADDS), SQL SSRS, and Internet Information Services (IIS).
Exchange Server 2010 Technology Consulting Services
Progent's Microsoft-certified consulting experts have more than a decade of background designing, implementing, enhancing and fixing SCOM environments and can provide organizations of all sizes expert online or on-premises consulting services for SCOM 2012. Progent can assist you to design an architecture for SCOM 2012 servers that provides the performance and availability needed to monitor your IT resources efficiently, whether your datacenters are onsite, in the cloud, or a hybrid environment. Progent's SCOM consultants can also help you to install and set up System Center 2012 Operations Manager management packs based on best practices for tracking network infrastructure and Microsoft and third-party applications and services. In addition, Progent can deliver fast online or on-premises technical support to help you to remediate serious problems detected by Microsoft SCOM 2012.
ProSight LAN Watch is Progent's server and endpoint remote monitoring service that incorporates state-of-the-art remote monitoring and management techniques to keep your network operating at peak levels by tracking the health of critical assets that power your information system. When ProSight LAN Watch detects an issue, an alert is transmitted immediately to your specified IT management personnel and your assigned Progent engineering consultant so any looming issues can be addressed before they have a chance to impact your business.
ProSight LAN Watch is Progent's server and endpoint monitoring service that uses advanced remote monitoring and management technology to keep your IT system running efficiently by tracking the health of critical assets that drive your IT network. When ProSight LAN Watch detects an issue, an alarm is transmitted immediately to your designated IT personnel and your assigned Progent consultant so that all looming issues can be addressed before they can disrupt your business.
Progent's Data Center engineers can show you how to identify fault-tolerant data centers that meet the specific requirements of your company. High availability off-site data centers are particularly attractive to small companies because of their low cost and simplified logistics in comparison to pursuing a do-it-yourself strategy. Trying to create an in-house data center with even a basic degree of fault tolerance is too expensive for typical small organizations. Progent is ready to help you get all the advantages of non-stop data centers and 24x7 colo sites by providing a full range of consulting and maintenance services.
ProSight LAN Watch is Progent's server and desktop remote monitoring service that uses advanced remote monitoring and management (RMM) technology to help keep your network running at peak levels by checking the health of critical devices that drive your IT network. When ProSight LAN Watch detects a problem, an alert is transmitted automatically to your designated IT personnel and your assigned Progent engineering consultant so that all potential issues can be addressed before they can impact your business.
Progent's ProSight Virtual Hosting service offers advanced virtualization architecture, a world-class data center facility, and the support expertise of Progent's Microsoft-certified engineering group to provide small and midsize companies with a comprehensive information technology outsourcing solution that improves network availability and security, eliminates management hassle, and lowers expenses. With Private Cloud Hosting, a small or midsize company can have all of its software platforms and critical business application servers supported within a safe and fault tolerant facility on a high-performance, high-availability virtual machine set up and supported by Progent's network support experts.
Progent's expert software programmers, database architects, and project managers can assist enterprise clients to complete development programs for Windows, Linux/UNIX, or Web applications. Progent's enterprise co-sourcing services include fast access to seasoned project managers for high-level planning and project co-ordination or Progent can assist clients plug expertise gaps by offering relational database architects and software programmers skilled in building RDBMS applications powered by SQL Server, Oracle, or MySQL. Progent's SharePoint Server consultants can assist businesses to incorporate SharePoint with other data sources like Microsoft SQL and Office Excel to build data-driven intranets and web portals. Progent also offers expertise with multiple web development tools and can assist businesses to create, expand, repair, or port web-based applications to utilize the most current web technology.
Windows Server 2008 is an important advance in making IT systems more protected and available, easier to virtualize and administer, higher performing, and able to offer a better platform for web hosting and development. Progent can assist your business benefit fully from the improvements incorporated into Microsoft Windows Server 2008 by providing consulting, tech support, education, temporary staffing, monitoring, and security services.
Progent uses a sophisticated service reporting system that stores and formats complete documentation for all billed support activities. Unlike some freelance consultants or local service organizations who provide scant documentation or details of services done, every service provided by Progent is tracked by full documentation. Each Progent staff member has use of the support documentation transmitted by each consultant to each client. The practice of detailing and organizing support records allows more efficient support and eliminates a slew of typical problems such as when a support customer is effectively held captive to a consultant who won't release vital service information.
Progent's certified ISA Server 2004 consulting experts have long backgrounds with Internet Security and Acceleration Server developing ISA Server-based security solutions for information systems with many offices, remote workers, and mission-critical web applications. Progent's Microsoft Firewall consultants are available to help your small business in planning and deploying an installation of ISA 2000 Server or ISA Server 2004 that meets your network protection needs without adversely restricting your IT system accessibility. Progent's consulting professionals can help you upgrade from Microsoft Proxy Server from ISA 2000 Server to Microsoft ISA 2004 Enterprise Edition Server, ISA 2004 Standard Edition Server, or other up-to-date editions of ISA Server.
Progent's Microsoft-certified engineers can help you plan, document, implement, administer, and repair a system-wide move to 64-bit server and desktop operating systems and applications. Progent can help you test your 64-bit environment to make sure it handles all of the important 32-bit applications that you intend to keep plus the new 64-bit versions of applications you wish to run.
Cisco's Small Business family of access points are Linux-powered units engineered as value-priced wireless APs for small offices. Progent's Cisco CCIE Wi-Fi network experts offer remote or onsite integration and debugging support to assist your organization to design, configure, update, optimize, manage and debug Cisco Small Business wireless access point environments of any size or architecture.
Progent's Microsoft certified consultants can help you define and deploy an efficient in-place Microsoft Exchange 2003 migration plan that avoids productivity downtime, simplifies long-term support demands, and makes your Microsoft Exchange 2003 Server easy to manage. For complicated multi-server or multi-location migrations, Progent has the knowledge and experience to finish your move quickly and economically. Progent's Microsoft Exchange Server 2003 support, repair, and design services include expertise with the integration of outside vendor add-ons to Microsoft Exchange Server 2003 that are best aligned to your business needs.
Microsoft Exchange 2010 Technology Consulting Services
Progent offers technical services for mid-size businesses with 100 to 250 network clients. The medium size business or work group has typically been an underserved segment of the market for IT consulting services. The cost structures and support delivery practices of major outside support firms make them too expensive for the ordinary mid-size business or small medium business (SMB), which commonly has a minimal information technology budget with which to maintain an information system whose advanced technology and capability are often similar to the information systems of much larger enterprises. Progent's support delivery model, which takes full advantage of online support, virtual office infrastructure and 24x7 network monitoring, significantly lowers the network support expenses of a small-medium business while offering the small company with enterprise-level service from professional, IT experts with background in a broad range of small business network solutions. If your medium size company or small business is looking for levels of IT help needed by a mid-size organization without budgeting enterprise costs, contact Progent.