Progent's Microsoft-certified consultants offer online or onsite support to help companies of any size to design, deploy, administer, and troubleshoot a backup/recovery solution based on System Center 2012 Data Protection Manager. Progent's consultants can help you to upgrade from earlier versions of SCDPM or from another backup/recovery platform, and Progent can integrate your Data Protection Manager deployment for onsite, cloud, or hybrid datacenters. Progent offers occasional help for fixing particularly stubborn issues, or full project management services. Progent's consultants can also assist your business to incorporate SCDPM 2012 into a comprehensive disaster recovery strategy.
The clustering technology built into the Datacenter and Enterprise editions of Microsoft Windows Server 2008 has been dramatically redesigned to simplify the deployment, configuration, and management of clusters that provide greater levels of network availability, security, efficiency, and versatility. New or improved capabilities include cluster Validation, easier setup and deployment, improved cluster management, new cluster architecture for maximum availability, hardened protection and quorum structure, minimization of failure points, more storage and RAM capacity, and improvements for multi-site clusters. Progent's clustered server consultants can assist your company evaluate the business benefits of Windows clustering, plan and implement a deployment, train your network support personnel to manage your cluster environment, deliver continuing consulting and support services, and create and test a workplace recovery plan.
Progent's ransomware experts can help you to evaluate your ransomware defenses, monitor and protect your network, help with negotiating a settlement with a threat actor, and reconstruct an information system victimized by a ransomware variant such as Ryuk, Maze, Sodinokibi, Netwalker, LockBit or Egregor.
Progent can help small and medium-size companies to implement cybersecurity protection solutions and provide response expertise needed to support a remote workforce.
ISA 2006 is a comprehensive gateway that offers a powerful application layer firewall, virtual private network (VPN), and web caching solution for securing the Internet-facing networks of any organization against a broad range of attacks. Progent's certified ISA Server 2006 experts can help you plan, cost-justify, test, implement, customize and support the any edition of ISA Server on your network.
Microsoft Lync 2013, renamed Skype for Business, enables organizations of all sizes to build a manageable and secure communications environment that supports the modern BYOD computing model with instant messaging (IM), real-time presence, web meetings with app sharing, and both IP-based and PSTN calling across a wide range of stationary PCs and mobile endpoints. Progent's certified Lync Server 2013 experts and network integrators can assist your company to evaluate the business benefits of Lync 2013, design an in-house, cloud-resident (with Microsoft Lync Online) or mixed model suitable for your present and future plans, deploy Lync Server 2013 in a way that expedites your ROI, and provide custom webinar and on-premises training to your IT staff and users. Progent offers expertise in key components of a Lync Server 2013 deployment including Windows Server, SQL Server Express and Exchange, and Progent can assist you to integrate Lync Server 2013 with key Microsoft Office and Microsoft 365 applications such as Outlook clients and PowerPoint.
Progent's managed services for software/firmware update management offer organizations of all sizes a flexible and cost-effective alternative for evaluating, testing, scheduling, applying, and tracking software and firmware updates to your servers, endpoint devices scanners, infrastructure appliances such as switches and wireless access points, and Internet-of-Things devices like sensors and robotics.
Progent's Linux consulting services offer small businesses and developers support for managing and supporting Linux computers that coexist with Microsoft-powered technology. Progent offers your organization access to Linux experts, support professionals certified by Microsoft and Cisco, and security experts with CISSP credentials. This wide array of experience offers you a convenient one-stop consulting firm to show you how to build and manage a secure and robust cross-platform connectivity and communications environment that supports Linux and Microsoft coexistence by combining MS Windows with major Linux platforms such as RedHat, SUSE, CentOS, Ubuntu Linux, PCLinuxOS, fedora Linux, Gentoo, Mandrake, Debian-GNU, and Slackware Linux.
Progent can assist you in any and all facets of your upgrade to Exchange Server 2016 including designing high availability architecture for an on-premises, Microsoft cloud connected or hybrid deployment; CAL licensing compliance for Exchange 2016 and Windows Server 2012 R2; moving mailboxes; Hyper-V design; determining storage capacity required for your virtual machines, mailbox databases and log files; configuring HLB for high-availability CAS services; designing, configuring and testing Exchange and Windows Servers and Database Availability Groups (DAGs); integration with SharePoint Server or SharePoint Online; updating your firewall; resolving SSL issues; providing client remediation with Office desktop or Microsoft 365; and configuring Outlook on the web.
Progent can assist you to design and implement a smooth move from on-premises Active Directory to cloud-hosted Microsoft Entra ID (formerly called Azure Actve Directory) or to a hybrid solution that deploys Microsoft Entra Domain Services and Microsoft Entra Connect to unify identity services for both on-premises and cloud assets.
Progent is a pioneer in affordably providing enterprise-class IT help to small companies. Progent's success in addressing the network service requirements of the chronically underserviced small business market is the cumulative outcome of key technical and operational breakthroughs that have eliminated a great deal of the conventional expenses out of managing network service, added unmatched professional expertise into the IT service mechanism, and significantly accelerated the solution process.
Progent's Private Cloud Hosting and Management outsourcing offers comprehensive hosting of a small company's servers in a solution that gives the highest degree of availability and scalability and is also easy to migrate to any data center. Progent's Private Cloud Hosting options are based on proven virtualization technologies that allow small businesses with multi- platform environments to save significantly on the costs of capital equipment, infrastructure maintenance, and network administration while achieving enterprise-class reliability and an unprecedented level of vendor independence.
Progent can provide affordable online access to a certified Oracle database administration expert or an Oracle software developer. Progent offers advanced DBA services for any version of Oracle's RDBMS platform and can also help plan, build, update, or fix Oracle database applications based on SQL and PL/SQL stored procedure programming language. Progent also offers consulting for Data Guard replication tools and Oracle Database Resource Manage.
Altaro VM Backup software from Hornetsecurity provides small and mid-size businesses a dependable and budget-friendly solution for backing up and recovering Microsoft Hyper-V and VMware-based virtual machines. Altaro VM Backup can be used for local, remote, multi-site, and cloud-hosted architectures and also supports low-cost backup to Azure Block Blob storage. Altaro VM Backup defends against ransomware by leveraging Immutable Cloud Storage. This creates tamper-proof data that cannot be modified by anyone including administrators or root users. Progent is a certified Hornetsecurity/Altaro partner and can provide a broad range of remote or on-premises services to help you to design, deploy, optimize and troubleshoot a comprehensive backup/restore system powered by Altaro VM Backup software. With ProSight DPS Altaro VM Backup, Progent offers a managed backup/recovery service powered by on Altaro VM Backup.
Progent's non-stop interoffice connectivity and fault tolerant system infrastructure engineers can help small companies achieve non-stop Interoffice connectivity through redundant system architectures featuring transparent failover. Progent's Cisco Certified Internetwork Experts can design and deploy high-availability Inter-office networks supported by fault tolerant EIGRP routers or fault tolerant OSPF deployment of Cisco routers. Progent can show you how redundant connectivity and transparent fail-over can provide affordable non-stop interoffice connectivity.
important characteristics of Microsoft Dynamics GP software include a modular structure that lets you license just the components you require, a standards-based foundation built on Microsoft technologies to protect your investment and provide a highly interconnected environment, enhanced reporting capabilities that allow you to track all activities, income and spending and sales patterns, integration with Microsoft Office to enable access to corporate data, the ability to integrate data from almost any database or desktop application into Microsoft GP/Great Plains, plus an open architecture that makes it possible to create custom programs. Progent can help you configure and support a reliable, secure server and communications infrastructure to support Dynamics GP/Great Plains, and can offer experienced GP support professionals to help you turn the powerful features of Microsoft Dynamics GP accounting into a high-value business solution.
Progent's Duo services utilize Cisco's Duo technology to defend against stolen passwords by using two-factor authentication. Duo enables single-tap identity confirmation on iOS, Google Android, and other personal devices.
Cisco has developed a full product line of routers that includes routers designed to deliver the protection, bandwidth, and reliability demanded by customers from small businesses to global enterprises and ISPs. Cisco routers feature support for redundancy, automatic failthrough, and backup power for improved fault tolerance and system availability. Progent can help you choose and integrate Cisco routers to establish a solid foundation for your IT system and to make it economical to expand as you support new users, open new offices, install new services, open your network to clients and partners, and manage an increasingly mobile workforce. Progent offers expertise in a range of routers powered by the Cisco IOS platform, including Cisco's 800 series of small business routers, Cisco 1800 and 3800 Integrated Services Routers, Cisco 2900 and 3900 G2 ISR routers, Cisco ASR 1000 and 9000 routers for WAN edge environments, CRS Carrier Routing System for the network core, as well as older 2500 and 2700 Series Routers.
Exchange Server 2013 incorporates significant improvements to the capabilities of Exchange Server 2010 and introduces powerful innovations as well as a redesigned architecture. These enhancements favorably impact vital areas like ease of administration, high availability (HA), security and compliance, operational costs, teamwork, scalability, performance, cross-version interoperability, and the user experience. Progent's Microsoft-certified Exchange Server 2013 consulting professionals can assist your organization to evaluate the possible business benefits of upgrading to Exchange 2013, design a cost-effective test and deployment strategy, and train your IT staff to manage your Microsoft Exchange 2013 solution. Progent can also provide affordable remote consulting and support and management for Microsoft Exchange 2013.
With Catalyst switches for small and mid-size businesses, Cisco enables companies to realize all the advantages of adding smart traffic control into their networks. Cisco's Catalyst switch technology allows you to deploy capabilities to make your IT network highly available to accommodate real-time needs, scalable to support growth, safe enough to guard confidential data, and designed for differentiating and managing all traffic to streamline system operations. Progent's CCIE and CCNP certified consultants can show you how to select and deploy Cisco switches that make sense for your business. Also, Progent's certified security specialists can help you create a comprehensive security policy and set up Catalyst switches so they powerfully support your security strategy. Cisco Catalyst switching products that Progent provides expertise for include the Cisco Catalyst 2950 switches, Cisco Catalyst 3560 switches, Catalyst 4948 switches, and Catalyst 6500 switches.
Progent's Ransomware Hot Line provides 24x7 access to a proven ransomware recovery expert who can help your business to halt the progress of an active ransomware breach. Call 800-462-8800
Progent's certified IT consultants offer Windows Server 2016 migration consulting services to help businesses of all sizes to plan and implement a smooth move to Windows Server 2016 and Windows Hyper-V 2016 based on an on-premises, cloud-centric, or hybrid deployment model. Progent can assist your company to evaluate the business benefits of Windows Server 2016 for your environment and can help you with any facet of designing, configuring, administering or troubleshooting your Windows Server 2016 and Hyper-V 2016 ecosystem. Progent can assist you to take advantage of the many new high-availability and information assurance capabilities of Windows Server 2016 and Hyper-V 2016 like Windows Containers, Shielded Virtual Machines to protect against compromised administrators, Credential Guard and Remote Credential Guard, JIT Privileged Access Management, Virtual Machine load balancing, Storage Replica, plus workgroup and multi-domain failover clusters.
Progent provides support services for WatchGuard Firewall/VPN security gateways including the WatchGuard Firebox and XTM families of Firewalls and the Firebox SSL VPN Gateway. Progent's WatchGuard consultants can help you select, deploy, and maintain a WatchGuard Firewall appliance that fits your network security needs and budget. Progent can assist you to manage legacy WatchGuard firewall appliances or migrate smoothly to modern WatchGuard firewalls.
Progent's Juniper-certified consultants can help your business plan the deployment of Juniper SSG integrated firewall/VPN products, configure security policies to match your operational requirements, set up network OS software to streamline management processes, migrate from legacy Juniper products, and troubleshoot infrastructure issues.
For large businesses, Progent can supplement internal network support staffs by providing world-class experience in supporting key Microsoft and Cisco products. Progent's certified professionals can provide Enterprise Active Directory consulting, Exchange Server 2010 integration, SharePoint experience, and Microsoft SQL Server help. For the national or worldwide enterprise with branch offices, Progent can perform as a seamless local extension of enterprise network management. Progent's enterprise support services include corporate-wide security, remote branch office support, system design, Sarbox conformance, project management, and top-level support for multiple location office environments based on Enterprise Windows 2003. Progent can provide field consultants and specialists to assist with a campus relocation or office move, or a network architect to assist with setting up or using an Internet Data Center or co-location site.
Progent is an authorized Hornetsecurity/Altaro partner and can plan, configure, and manage an implementation of 365 Total Backup to preserve your Microsoft 365 mailboxes, files residing on your company's OneDrive Accounts and SharePoint Document Libraries, Teams Chats, plus files on Windows laptops and desktops.
Microsoft Windows Server 2008 is an important advance in making IT networks more protected and available, simpler to virtualize and manage, faster, and able to offer a better platform for web hosting and development. Progent can assist your business benefit fully from the improvements built into Microsoft Windows Server 2008 by providing certified consulting, tech support, training, temporary staffing, network monitoring, and security engineering expertise.
If you have a company IT system with 10 to 50 network clients, Progent's computer outsourcing services free your business from dependence on an individual independent service provider while giving you cost-effective and dependable access to high-quality network support. By providing IT consulting service when you need it, providing specialized expertise for critical technologies, delivering value-added support such as 24x7 network monitoring, and billing only for support you receive, Progent gives you an affordable solution for optimizing the productivity and profitability of your small business information system. Progent is the smart way for small organizations to build and support a reliable and safe IT network and to benefit from quick access to the experienced help ordinarily restricted to businesses who can support a sizeable internal IT group.
Progent's certified security consultants can run NodeZero-powered penetration tests to verify your security monitoring and protection systems and policies are correctly set up and effective.
Configuration Manager 2016 automates application and device deployment across multiple sites, simplifies security and compliance settings management, keeps track of network resources, guards against corporate data leakage, provides network health reporting, enables safe self service, and delivers a single control mechanism for managing multi-OS ecosystems running on-premises, cloud, or hybrid deployment models. Progent's Microsoft-certified SCCM 2016 consultants and Azure cloud integration specialists can assist your organization with any aspect of planning, implementing, using and repairing a SCCM 2016 deployment for local, cloud, or hybrid networks.
Cisco has developed an extensive product line of routers that includes routers designed to deliver the protection, bandwidth, and reliability required by organizations from small offices to worldwide enterprises. Cisco routers feature support for redundancy, transparent failthrough, and backup power for improved reliability and network availability. Progent can show you how to select and configure Cisco routers to build a solid infrastructure for your network and to make it easy to grow as you add new users, start new offices, install new services, extend your network to clients and partners, and support an increasingly mobile workforce. Progent offers expertise in a range of routers powered by Cisco's IOS platform, such as the Cisco 800 series of small office routers, Cisco 1800 and 2800 ISR routers, Cisco 1900 and 2900 G2 ISR routers, Cisco ASR 1000 and 9000 routers for WAN edge environments, Cisco CRS Carrier Routing System for the network core, as well as older 2500 and 2700 Routers.
Progent's certified Microsoft Office Word and Microsoft 365 Word experts offer a broad range of affordable online consulting services to assist you to manage your legacy Microsoft Office Word environment or assist you to move to a current release of Microsoft Office Word. Support offered by Progent's Word experts include VBA programming, identifying and resolving compatibility issues between different releases of Office Word, interfacing Word with other Office applications like Office Excel and Microsoft Outlook or with third-party data sources and plug-ins,infrastructure optimization for dependable. reliable cloud connectivity, security support, smart phone and tablet synchronization, and remote training classes tailored for individuals or groups.
Progent's Microsoft-certified consultants offer online or in-person support to help companies of any size to plan, deploy, manage, and troubleshoot a backup solution built around System Center 2012 Data Protection Manager. Progent can assist you to migrate from older releases of SCDPM or from another backup/recovery platform, and Progent can integrate your Data Protection Manager implementation for on premises, cloud-based, or hybrid environments. Progent can provide as-needed support for resolving particularly challenging issues, or full project management services. Progent's consultants can also assist you to design SCDPM 2012 into an enterprise-class disaster recovery plan.
Progent's Juniper Networks-authorized network consultants can assist your company to plan and implement Juniper Firewall/VPN technology, enhance and troubleshoot your network infrastructure, and upgrade efficiently from outdated devices to the latest versions. Progent's Junos OS engineers can offer expertise with Juniper's flagship network control software to help you to streamline the administration and improve the security of your Juniper VPN devices and routers. Progent also has broad background maintaining Juniper's NetScreen OS and ScreenOS operating system productss and can assist you manage environments that include a combination of Juniper's OS platforms.
Exchange Server 2013 includes major improvements to the functionality of its predecessor Exchange 2010 and delivers important new features plus a revamped architecture. These improvements affect key facets of IT like ease of administration, high availability (HA), security and compliance, operational costs, collaboration, extensibility, throughput, compatibility, and productivity. Progent's certified Exchange 2013 consulting experts can assist your organization to evaluate the possible business benefits of upgrading to Exchange Server 2013, create a cost-effective validation and deployment plan, and educate your IT staff to manage your Microsoft Exchange Server 2013 solution. Progent also offers ongoing online consulting and management services for Microsoft Exchange 2013.
Progent's Microsoft-certified Windows 11 consulting experts can provide a variety of services to support Windows 11 including cloud and hybrid integration, mobile device management, telecommuter access, security and compliance, centralized provisioning, and Help Desk services.
Progent's Cisco-Meraki Wi-Fi access point consultants can help your organization to plan, configure, manage and troubleshoot Cisco's Meraki-based Wi-Fi networks for environments ranging from a small office to a large campus or a nationwide enterprise. Progent can also assist you to integrate other Cisco devices for unified management.
Progent's Computer Contact Center Outsourcing Services for desktop support are intended specifically for small businesses who need immediate availability of a Help Desk Service Center with expert phone support and effective escalation capability but who have to operate within a restricted network support budget. Key components of Progent's Help Desk Outsourcing Support Services include: Help Desk Support, Secure Remote Access Support, System Assessment, Expert Prioritization, Virtual Helpdesk Support, Per Minute Billing, and Help Desk Applications Recommendation and Deployment.
Progent's ransomware experts can help you to evaluate your ransomware defenses, monitor and guard your network, assist with settlement negotiations with a hacker, and reconstruct a network victimized by a ransomware cryptoworm like Ryuk, Maze, Sodinokibi, Netwalker, LockBit or Nephilim.
Progent's Juniper-certified network engineers can help you evaluate the business case for adopting Juniper's SRX Series gateways, plan and execute cost-effective deployments, configure equipment to reflect your security strategy, and provide ongoing consulting services to help you monitor, manage, update, and troubleshoot your environment in order to maximize the business value of your SRX gateway solution.
Progent's Microsoft-certified consultants offer small and midsize businesses computer consulting, support, and troubleshooting services for Microsoft SPS 2003. Microsoft Office SharePoint Portal Server is an advanced portal platform for intelligently connecting people, groups and data. SharePoint Portal Server provides a common location for your workers or clients to access, manage, share and manipulate useful information, documents, and software and to communicate with other people. It allows faster and more intelligent decisions, more effective sharing across groups and more economical business processes. The main goal of SharePoint Server is to gather together, in a productive way, all of the many sources of knowledge accessible inside and outside an organization. Windows SharePoint Services join employees, clients, workgroups and projects with the information they've created in a manner that makes data easy to find, retrieve and re-use.
System Center Configuration Manager 2016 automates application and device deployment and updating, centralizes security and compliance settings management, inventories network resources, guards against corporate data leakage, provides network health reporting, enables safe self service, and delivers a single control mechanism for managing multi-OS networks based on on-prem, cloud, or hybrid deployment topologies. Progent's Microsoft-certified Configuration Manager 2016 consultants and Azure cloud integration specialists can assist businesses of any size with any aspect of planning, installing, operating and repairing a System Center 2016 Configuration Manager deployment for on-premises, cloud, or hybrid environments.
Progent's Cisco CCIE-certified IP phone and video IP phone consultants can assist your business to configure, maintain, and troubleshoot Cisco IP phones, desktop video IP phones and wireless IP handsets. Progent can provide support for all models of Cisco's IP phones from legacy Voice over IP products to the newest media phones. Progent's consultants can also help your organization to integrate your IP phones with Cisco Unified Communications Manager, formerly branded CallManager, or with Cisco Unified CM Express (CME) to build a state-of-the-art IP-PBX environment for unified messaging and collaboration. Progent can also assist you to configure Cisco Unified CM apps like Cisco Unified Communications Manager IM and Presence Jabber, Cisco Unity Express (CUE) for voicemail management, Cisco Unified Mobility for Single Number Reach, and Unified Contact Center Enterprise (Unified CCE) for building a highly automated customer contact solution. Progent's consultants can provide expertise with any facet of Cisco VoIP Phone integration including designing dial plans, setting up SIP trunking, deploying ISR G2 routers with CUBE internetworking support, and designing UCS server clustering and Cisco SRST systems for survivability.
Progent's certified Windows Server 2019 consultants can help your company to design and carry out a cost-effective migration to Windows Server 2019 using your current deployment architecture or a new cloud-hosted or hybrid model. Windows Server 2019 offers significant enhancements in capacity, speed, manageability, Hyper-V virtualization, security and compliance, hybrid on-prem plus cloud integration, resilience, and Linux support.
Progent's Symantec consultants can help you maintain discontinued Symantec firewall and Symantec VPN products including the Symantec Raptor and Symantec VelociRaptor family or show you how to upgrade to more recent firewall/VPN solutions. Progent can also enable you to create and execute a comprehensive security strategy that can include firewall and VPN appliances and utilities, managed security and network defense services, server and application monitoring products, and formal policies and processes. Progent has the skill to be your one-stop resource for continuing technical support, maintenance, training, and security consulting.
Progent's Microsoft-certified Windows 11 consultants offer an array of services to support Windows 11 such as cloud and hybrid integration, mobile management, telecommuter access, security and compliance, centralized provisioning, and Help Desk Call Center support.
Cisco's Firepower Next Generation Firewalls provide a significant performance improvement over Cisco's previous-generation ASA 5500-X security appliances and offer centralized management of advanced security features such as application visibility and control, next-generation intrusion protection with intelligent prioritization of risks, advanced malware protection (AMP), DDoS mitigation, and multi-node sandboxing. Progent's Cisco CCIE firewall consultants can assist you to design and carry out an efficient migration to Firepower firewalls from Cisco's from ASA 5500-X, ASA 5500, or PIX firewalls and show you how to integrate Firepower appliances with Cisco's security services to create and centrally manage IT ecosystems that span local offices, data centers, private clouds and public clouds.
Progent's management team includes seasoned veterans with decades of experience delivering computer consulting, troubleshooting, and long-term IT planning to organizations ranging in size from startups to Fortune 500 companies. Great service requires great people, and Progent is proud to have put together a management staff that can provide businesses with the best service value in the industry.
Network monitoring commonly entails observing a system's resource utilization in order to identify throughput bottlenecks or troubleshoot hardware or software issues. Nagios and Multi Router Traffic Grapher (MRTG) are powerful, license-free network monitoring utilities that run under Linux and can be used to observe mixed-platform networks where Linux and Windows operate together. Progent's system support consultants can help you take advantage of both these programs to optimize and troubleshoot your network. Progent's Linux consulting professionals offer small businesses and developers assistance with managing and servicing UNIX and Linux networks that work with Microsoft-based technology.
Progent's Microsoft-certified Windows Server 2000 experts offer computer support and information technology consulting services for the complete family of Microsoft .NET Servers, Windows Server 2000, and Windows Server 2003. Progent's Microsoft Windows Server 2000 configuration, update, and troubleshooting offerings include network design, deployment, project management, on-site and remote technical support, Help Desk outsourcing, expert security analysis, full service outsourcing, and economical co-sourcing.
For small organizations interested in Progent's network support outsourcing, consulting, or troubleshooting services, phone 800-993-9400 or send email to information@progent.com.
Progent offers the services of RIM BlackBerry-premier consultants who can help small businesses to plan, administer, and troubleshoot BlackBerry technology affordably and successfully, doing away with the requirement for an in-house BlackBerry specialist and minimizing the cost and hassle of maintaining a mobile wireless workgroup. Progent's BlackBerry engineers have in-depth experience working with Progent's Microsoft-expert consultants, Cisco CCIE engineers, and CISA and CISM-certified security professionals. This wide range of knowledge, combined with Progent's efficient remote service delivery model, provides small and mid-size businesses an efficient solution for integrating BlackBerry technology seamlessly into their IT network.
Progent's high availability interoffice connectivity and 24x7 system infrastructure professionals can help small organizations create fault tolerant Interoffice connectivity through fully redundant system architectures with transparent failover. Progent's Cisco Certified Internetwork Experts can design and deploy fault tolerant Inter-office connections based on fault tolerant EIGRP routers or fault tolerant OSPF deployment of Cisco routers. Progent can demonstrate how redundant connections and transparent fail-over can provide economical 24x7 interoffice networking.