Progent's Cisco Meraki Wi-Fi AP consultants provide online and onsite support to help organizations of any size to design, install, manage, expand or debug Wi-Fi systems that include Cisco Meraki APs. Progent can assist you to configure and support Meraki-based Wi-Fi networks for sites that range from a telecommuter's home or a branch office all the way to a campus or a nationwide enterprise. Progent can also assist you to configure additional Cisco products including switches, ASR routers and firewalls to build a seamless network infrastructure that provides identical access, responsiveness, security compliance, manageability and uptime for wired and Wi-Fi users irrespective of their location or device.
Microsoft Office for Mac allows Apple Macintosh users to run the industry's most familiar office productivity applications. Progent's Apple-certified Mac consultants can show you how to set up Mac Office on a mixed-platform network combining Apple OS X and Windows platforms so that Mac users can access the latest capabilities of Word, Excel, PowerPoint and Entourage for Mac in order to share data and system resources with colleagues who run Microsoft Windows. Progent's consultants have experience with both Mac and Windows platforms and can support environments that mix Apple Macintosh with Windows computers with complete resource sharing, or networks which intentionally restrict sharing between Apple Mac and Windows systems.
Progent's Microsoft certified consultants provide a variety of support services for Microsoft Dynamics GP. Microsoft Dynamics GP/Great Plains is an accounting and business analysis package built, like all Microsoft accounting solutions, on the expandable and familiar platform of Windows technology. Microsoft Dynamics GP offers an affordable tool for controlling and combining accounting, e-commerce, supply chain, manufacturing, project accounting, field service, and HR. Dynamics GP is easy to install and configure, and with its segmented design you can license only the functions you currently require, with the ability to add clients and increase capabilities in the future. Progent's Dynamics GP/Great Plains support experts can help you deploy, configure and manage the latest version of Dynamics GP or migrate efficiently from an older version.
System Center Configuration Manager automates software deployment across multiple sites, simplifies security and compliance settings control, keeps track of network resources, guards against corporate data leakage, provides network health monitoring, allows secure end-user self service, and offers a common point of control for managing mixed-operating system ecosystems running on-prem, cloud, or hybrid deployment architectures. Progent's Microsoft-certified Configuration Manager consulting team and Microsoft Azure cloud specialists can assist businesses of any size with any aspect of designing, installing, using and repairing a System Center Configuration Manager solution for local, cloud-based, or hybrid environments.
For custom application development, Progent can supply software design experts to write line-of-business software in areas such as eCommerce, web development, Microsoft Business Solutions packages including Microsoft Dynamics GP, and specialized management reports produced by Crystal Reports, Microsoft Access, or FRx Reports. Progent's experts can use Internet Information Services to create custom eCommerce applications powered by Microsoft ASP.NET. Also, Progent can provide experts in a broad array of custom program development environments including SQL Server and Delphi. For made-to-order e-Commerce programming, Progent also offers specialists in custom Microsoft Access, custom Microsoft Visual Basic, custom Excel, and any other specialized programming powered by any Microsoft development platform.
Progent's certified SQL Server programmers and database administrators offer online expertise to assist organizations of all sizes to build, manage, and maintain applications powered by Microsoft's SQL Server platform and Microsoft's .NET framework. Progent's SQL Server experts offer support for any element of the application life cycle in solutions that can include small office databases to VLDB applications and enterprise-class data warehousing.
Progent has over two decades of experience integrating, maintaining and troubleshooting the core platforms included with Microsoft System Center and can help your organization to design, install, support, and repair your Microsoft System Center solution to maximize the availability and performance of your critical IT resources across a mix of Windows and Linux/Unix OS environments and local and Cloud-based datacenters. Progent's consultants can help you to migrate to the latest edition of System Center from an earlier one or from another IT management solution to deliver the advantages of enterprise-class deployment, management automation, security and compliance, plus datacenter and critical application performance monitoring.
Cisco's Small Business 100, 300 and 500 family of wireless access points are Linux-powered devices intended as entry-level wireless solutions for small offices. Progent's Cisco CCIE-certified Wi-Fi infrastructure consultants offer online or onsite configuration and troubleshooting support to help your organization to plan, configure, update, tune, administer and debug Cisco Small Business Wi-Fi access point environments of any size or architecture.
Progent offers national urgent phone support and consulting services for companies that run networks powered by versions of Linux or whose IT systems feature a mix of Linux platforms/Linux and Microsoft Windows products. Remote IT help offers optimum leverage for your information technology dollar by protecting user productivity and limiting the hours charged for computer repair services. Sophisticated remote support tools and skilled service specialists and consultants combine to enable Progent to solve most network problems without wasting time and money by traveling to your site. In most of cases your IT issues can be dealt with over the phone or via a combination of telephone help and remote access. Progent can offer the services of Cisco CCIE network experts and CISSP certified security professionals to help you with the toughest network issues.
Progent can provide the part-time or temporary services of a veteran CIO who can provide strategic direction to assist your company select and support IT technology appropriate for your current needs and that can be a solid basis for your future growth. Progent's part-time Chief Information Officer services provide financial advantages to organizations who want to optimize the impact of their network investment but who are without the budget or hesitant to take on another executive-level position to their head count. Since Progent is vendor-agnostic, with a sizable team of engineers certified to support all major operating systems and networking technologies plus a broad range and business software, Progent is in an ideal position to offer unbiased advice as well as expert technical support for developing IT systems that match the particular needs of your organization.
Progent's Ekahau-certified Wi-Fi network design experts can assist you to plan, deploy, enhance, manage and debug a Wi-Fi solution customized for your venue. Progent offers remote or onsite support for Ekahau Pro for predictive Wi-Fi planning, Ekahau Sidekick for onsite RF signal analysis, Ekahau Analyzer for resolving RF problems, and Ekahau Insights for tracking the health of multiple Wi-Fi networks.
Progent can help you to design and administer hybrid environments that can include Windows and Linux operating systems and applications in either cloud-based solutions or in hybrid architectures that utilize local IT assets along with cloud services. To assist you to incorporate cloud services with networks, Progent can provide a range of public cloud integration support services such as Microsoft Azure hybrid cloud design and integration services, Amazon Web Services (AWS) cloud integration, and Amazon Web Marketing Service development and debugging. Progent has 20 years of background providing high-level consulting support remotely, and Progent can help you successfully carry out your cloud integration initiatives quickly and affordably.
Progent's Microsoft-certified experts can provide businesses of all sizes consulting, troubleshooting, and application development services for Microsoft SharePoint and SharePoint Online. Microsoft SharePoint is an enterprise solution that utilizes web-based technology for efficiently connecting people, groups and information. Microsoft SharePoint Server provides a common spot for your employees or customers to access, manage, share and interact with useful data, files, and software and to communicate with one another. Microsoft SharePoint allows faster and better decisions, more effective sharing across groups and more economical business processes. Windows SharePoint Services connect workers, customers, workgroups and major tasks with the data they've developed in a way that makes data convenient to locate, retrieve and re-use. Progent's certified SharePoint experts can assist your organization to maintain your current SharePoint ecosystem or upgrade to the current version of SharePoint Server or to SharePoint Online.
Progent's Mac networking engineers can assist you with a broad array of system infrastructure issues including system architecture, off-site and mobile access, internetwork compatibility, protection, and new technologies such as VoIP and high-speed wireless connectivity. For business networks built solely on Mac OS X or for environments incorporating a combination of Mac, Linux/UNIX and Windows powered servers and workstations, Progent has the knowledge and depth to handle the complexity of planning, integrating, and supporting a network architecture that is robust, safe, efficient and aligned with your business goals. Progent can help you configure Apple's Xserve enterprise servers, Apple's Xserve RAID non-stop storage systems, and Apple's Xsan storage area network systems. Progent can also provide certified professionals to help you with Cisco routers and switches.
The current Cisco ASA 5500-X Family Next-Generation Firewalls with Firepower Services offer substantially more performance than Cisco's earlier firewalls and have replaced the ASA 5500 and PIX security appliances for new installations. Progent's Cisco-premier CCIE network consultants can help your company to maintain your legacy PIX or Cisco ASA 5500 firewalls and migrate to Cisco ASA 5500-X firewalls with Firepower Services. Progent can also assist your organization to plan, integrate, optimize, manage and troubleshoot firewall environments built on Cisco ASA 5500-X firewalls with Firepower Services.
ProSight LAN Watch is Progent's server and desktop remote monitoring service that uses advanced remote monitoring and management (RMM) technology to keep your IT system operating at peak levels by checking the state of vital devices that drive your network environment. When ProSight LAN Watch uncovers an issue, an alert is sent automatically to your specified IT management personnel and your assigned Progent engineering consultant so all potential issues can be addressed before they have a chance to disrupt productivity.
Progent's remote access and smartphone synchronization specialists can assist your business to design and configure secure access solutions for remote desktops, notebooks, and smartphones so they integrate tightly with your information network, enabling your business to optimize the productivity of your remote workforce.
Progent offers affordable remote access to consultants skilled in a wide array of products and technologies that provide solutions for protecting Windows, Mac, and Linux/UNIX physical and virtual servers and desktops as well as laptops and handhelds. Progent can provide consulting support for leading data protection products such as Acronis, Barracuda Backup, Altaro VM Backup, Backup Exec, BackupAssist, CrashPlan PRO, Double-Take Backup, MozyPro, Retrospect, Apple Time Machine, vSphere Data Protection, and Solaris FLARs. Progent's consultants can help your company to design, enhance, or maintain data backup systems for a range of architectures including on-premises, edge to datacenter, cloud-based, or a mix.
Cisco's Catalyst family of wireless controllers simplify the administration of wireless networks by unifying the configuration and control of wireless APs, tuning Wi-Fi throughput by reducing the impact of RF congestion, improving Wi-Fi uptime with fast auto-failover, and hardening security by identifying threats and filtering traffic content based on user type and locale. Progent's Wi-Fi consultants can assist you to deploy Cisco Wi-Fi controllers to manage wireless LANs of any size. Progent can assist you to maintain and debug your current Cisco-based Wi-Fi solution or implement a smooth upgrade to Cisco's latest wireless controller technology.
Microsoft Virtual Server, hosted on the Windows Server 2003 operating system and based on software first developed by Connectix, provides the power needed to accomplish hardware reduction, application upgrade, and server isolation tasks through virtualization techniques in an enterprise-class IT environment with advanced expandability, manageability, and availability. Microsoft has aimed Virtual Server 2005 at companies wishing to enhance operational efficiency in application development and testing, migration from legacy line-of-business software, and server consolidation. Progent's professional Virtual Server experts can assist your business to evaluate and deploy Microsoft Virtual Server 2005.
Progent can provide one-on-one training customized for people who wish to expand their knowledge of the macOS and OS X operating system, Apple Mac hardware, or Mac office software including Word, Excel, and Outlook for Mac. Progent also offers customized group or individual online classes for Mac application software.
Progent's Microsoft Premier engineers offer world-class consulting for enterprise-wide implementations of Microsoft Exchange. Progent's experts can show you how to prepare for multi-location Exchange Server rollouts or upgrades and can supply local personnel to help large companies with installations of Microsoft Exchange in the or any area covered by Progent's consultants.
ProSight Reporting is a growing suite of real-time reporting utilities designed to work with the industry's leading ticketing and remote network monitoring programs such as ConnectWise Manage, ConnectWise Automate, Customer Thermometer, Auvik, and SentinelOne.
Progent's service specialists in Apple OS X and Windows technology can help you integrate Mac and Windows systems into seamless networks with resource sharing and workgroup support. Enabling productive cooperation among a variety of servers and workstations powered by Apple Mac OS and Microsoft Windows calls for extensive knowledge of and background with Apple Macintosh and Windows technology. Progent's experience in Microsoft and Macintosh consulting makes it possible to provide world class support to companies that rely on these technologies to maintain their competitive advantage. Progent's consultants can also help your business to integrate Apple's iPhones and iPads to operate with smoothly with your Windows network.
Progent's Microsoft-certified consulting experts can assist organizations of any size to evaluate Windows 10 or to migrate to Windows 10 from any older version of Microsoft Windows. Remote and on-premises evaluation and migration services for Windows 10 available from Progent's experts include Return on Investment estimates, project coordination, application and driver compatibility testing, test lab systems, Hyper-V virtualization strategies, Cloud solutions, mobile device management and synchronization, teleworker connectivity, security and compliance, automated deployment and management, infrastructure optimization, Wi-Fi support, business continuity planning, custom training for network management personnel and end users, and post-migration technical help.
Progent's staff of Microsoft and Cisco Premier experts average longer than ten years of real-world professional experience, at the front lines of IT service, executing a broad variety of technical tasks for an extensive mix of clients. Every Progent support professional shares a refined collection of personal best practices which are incorporated into shared best practices training that Progent teaches its support team. This guarantees that you get not just world-class technical capability, but also a consultant with proven approaches for using computer knowledge to resolve real-world network problems quickly.
Progent's UNIX platform support services provide small businesses and developers help with managing and supporting UNIX, Linux or Solaris systems that coexist with Microsoft-based technology. Progent can give your organization access to UNIX consultants, support professionals certified by Microsoft and Cisco, and security experts with CISM certification. This broad array of experience offers you a convenient single consulting firm to show you how to build and manage a protected and reliable mixed-platform network and communications environment that supports UNIX and Microsoft coexistence by integrating Windows with popular versions of UNIX such as Apple macOS and OS X, Solaris, AIX, HP-UX (Hewlett Packard UNIX), Berkeley UNIX (BSD), SCO and SGI/Irix or major Linux platforms such as RedHat Linux, SuSE Linux, Debian-GNU and Slackware.
Progent's ProSight Virtual Hosting outsourcing offers complete hosting of a small organization's production servers in an environment that delivers the maximum degree of dependability and expandability and is also simple to transfer to another host. ProSight Virtual Hosting services are based on proven virtualization techniques that enable small companies with multi- platform IT systems to save significantly on the costs of capital equipment, infrastructure support, and IT management while benefiting from world-class fault tolerance and an unprecedented level of vendor independence.
Progent offers small organizations a pair of specially designed network security inventory scanning packages that include, at a set price, remotely administered inventory scans of your security profile which are analyzed by expert information security specialists who assess the results of the scan, deliver objective summaries of your current network security, and make suggestions for improvements. Progent offers two complementary security evaluation packages for external and internal security scanning that are priced to meet the restricted budgets of small companies while offering enterprise-class evaluations of your IT network's exposure to attack.
Progent's Shared Help Desk service allows your IT organization to split responsibilities for Help Desk support seamlessly between your in-house IT staff and Progent's nationwide pool of certified desktop support technicians and subject matter experts. Progent's Help Desk Co-management service is an advanced service desk solution based on ConnectWise Manage, the top shared PSA platform for managing service requests, ticket lifecycle, responsibility, status tracking, and reporting.
Progent's experienced ransomware recovery consultants can assist your business to restore an IT network damaged by a ransomware crypto-worm such as Ryuk, Maze, Sodinokibi, DopplePaymer, Conti or Nephilim.
Progent's Microsoft-certified consulting experts have more than a decade of background designing, implementing, optimizing and fixing System Center Operations Manager solutions and offer companies of all sizes advanced online or on-premises consulting services for SCOM 2012. Progent can help you to plan a topology for System Center 2012 Operations Manager servers that delivers the responsiveness and resilience needed to monitor your IT resources effectively, whether your datacenters are on-premises, cloud-based, or a hybrid solution. Progent can also assist you to install and customize SCOM 2012 management packs according to leading practices for tracking network fabric and Microsoft and 3rd-party apps and services. In addition, Progent can provide responsive online or on-premises technical support to assist you to remediate serious problems detected by Microsoft SCOM 2012.
Progent's Cisco Meraki Wi-Fi access point consultants provide online and onsite support to assist organizations of any size to design, deploy, maintain, expand or repair Wi-Fi systems that utilize Cisco Meraki APs. Progent can help you to configure and manage Cisco's Meraki-based Wi-Fi infrastructure for environments that can range from a teleworker's home or a remote office all the way to a large campus or a nationwide enterprise. Progent can also help you to configure other Cisco products such as Catalyst and Nexus switches, routers and firewalls to create a seamless network infrastructure that provides identical connectivity, performance, security compliance, ease of management and availability for wired and wireless clients regardless of their location or device.
Progent's seasoned team of IT consultants and application specialists have years of experience providing online and on-premises support for businesses of any size who need to integrate Android phones into their information networks so that mobile clients can be productive from anywhere. Progent has the range of know-how to resolve technical issues that span numerous manufacturers and that represent a mix of older and current technology. Progent provides affordable remote technical support to assist you with any facet of planning, implementing, managing and maintaining your Bring-Your-Own-Device (BYOD) solution. Progent can deliver occasional support to help you to resolve particularly stubborn technical problems, or Progent can provide comprehensive project management support to help you complete major IT projects on schedule and within budget. Progent can assist with local, cloud-based, or hybrid networks and offers support for all major operating systems, applications, management tools and hardware infrastructure. Progent also offers specialized group or individual training to help you manage and use Android phones efficiently.
Progent's Windows 11 consulting experts can provide a variety of services for Windows 11 such as Microsoft 365 integration, mobile device management, teleworker connectivity, data and identity security, automated provisioning, and Call Center support services.