Additional Topics of Interest

Firesight Support and Integration
Cisco PIX to ASA upgrade Online Support Services

Progent's Cisco-certified CCIE network experts can assist your company to manage your current PIX or Cisco ASA 5500 security appliances and migrate to ASA 5500-X firewalls with Firepower Services. Progent can also help your company to design, integrate, tune, administer and debug firewall solutions built around Cisco ASA 5500-X firewalls with Firepower Services

Top Quality Remote Support Services Live Communications Server
Microsoft LCS Server IM Remote Troubleshooting

Microsoft Communications Server provides IM and Real Presence in a scalable, world-class package offering enhanced protection, transparent integration with other Microsoft products, an expandable, industry-standard development environment, and compliance with regulatory requirements such as HIPAA, SOX, and Gramm-Leach-Bliley. Communications Server offers lower costs and improved business efficiencies, enhanced worker output, and stronger IP security. MS Office Communications Server 2007 has been replaced by Lync Server, which itself has been replaced by Skype for Business. Progent's Microsoft-certified unified communications experts offer online and on-premises configuration support and troubleshooting services for your Office Communications Server 2007 environment and can help you to evaluate the advantages of migrating to Skype for Business. Progent can also help you to design and carry out an efficient upgrade that will add business value to your information network

Colocation Consultant Services
Integration Services Internet Data Center

Progent's data center support services are designed for businesses with hardware housed at Internet Data Centers or data center co-location hosting facilities and in need of on-demand on-site service at the colocation facility as well as remote support from Microsoft and Cisco Premier Certified professionals. Progent provides a complete array of data center and IDC and colo support services such as network topology evaluation, Windows and Linux server integration and support, troubleshooting for server and telecommunications networking, development and installation of zero-downtime systems, architecting and deploying layered security defenses, firewall integration and support, designing load balancing solutions, and planning fault tolerant server cluster configurations.

External Cybersecurity Inventory Engineer
Professional Wireless Security Inventory

Progent has put together two low-cost service bundles designed to allow small companies to receive an impartial network security evaluation from a certified security engineer. With Progent's External Network Security Inventory Checkup, an engineer runs a comprehensive test of your IT infrastructure from beyond your company firewall to uncover potential risks in the security profile you expose to the outside world. With Progent's Internal Network Security Inventory Checkup, a security engineer runs a system scan from a secure computer within your company firewall to assess the risk to inside threats. The two security inventory packages are configured and executed from a secured external location.

ransomware virus recovery Consultant
Immediate Consultancy Ryuk ransomware recovery

Progent's ransomware consultants can help you to assess your ransomware vulnerability, monitor and protect your network, help with settlement negotiations with a threat actor, and rebuild a network damaged by a ransomware cryptoworm like Ryuk, Maze, Sodinokibi, DopplePaymer, Conti or Egregor.

Urgent Integration Support On-site Support
Remote Support Consultant

For mid-size businesses looking for network consulting services, Progent offers an array of options including local help, remote support, phone-based Call Center, 24x7 support with automatic network monitoring, emergency staffing, business relocation services, software development, and professional consultation. For midsize businesses in California or other regions serviced by Progent's field engineers, Progent offers professional in-person help for fixing technical issues quickly and affordably.

Horizon3.ai NodeZero Certified PEN Testing Protection
Immediate Horizon3.ai NodeZero Cybersecurity Pen Testing Security Consultants

Progent's certified cybersecurity consultants can perform NodeZero-powered penetration tests to make sure your security monitoring and protection systems and policies are correctly configured and effective.

CISA Cybersecurity Audit Consult
CISA Cybersecurity Audit Specialist

The CISA credential is a globally recognized achievement that represents mastery in IS security auditing. Accredited by the American National Standards Institute (ANSI), the CISA accreditation has consultants undergo an extensive examination administered by the ISACA professional group. Progent can provide the services of a CISA-Certified Cybersecurity audit consultant trained to help businesses in the fields of IS audit process, IT governance, network assets and infrastructure ROI, information technology support, protection of data resources, and business continuity preparedness.

Top Virtual Service Desk Integration Services
On-site Technical Support Helpdesk Sharing

Progent's Shared Call Center service allows your business to share responsibilities for Help Desk support transparently between your IT staff and Progent's roster of veteran technical support engineers and subject matter experts. Progent's Help Desk Co-management service is a collaborative service desk solution based on ConnectWise Manage, the top shared PSA tool for handling end-user service requests, ticketing, responsibility, status tracking, and metrics.

DopplePaymer ransomware recovery Specialist
Avaddon ransomware recovery Consultant

Progent's ransomware consultants can assist your business to assess your ransomware defenses, remotely monitor and guard your network, help with settlement negotiations with a threat actor, and restore an information system victimized by a ransomware variant like Ryuk, Maze, Sodinokibi, DopplePaymer, Snatch or Egregor.

Network Security Evaluation Professionals
Technology Professional Security Vulnerability Assessment

Progent offers special network security service bundles designed to provide larger institutions an independent and thorough security evaluation from a group of certified security engineers. All Progent's security assessment packages incorporate a suite of services like automated scans from within and from beyond your company firewall, expert analysis of scan results by accredited security engineers, creation of a paper explaining the results, plus an interactive high-level executive summary and a detailed interactive outbrief for internal network managers.