ProSight LAN Watch is Progent's server and desktop remote monitoring managed service that incorporates advanced remote monitoring and management (RMM) techniques to keep your IT system operating efficiently by checking the state of critical devices that power your IT network. When ProSight LAN Watch detects an issue, an alarm is transmitted automatically to your specified IT personnel and your assigned Progent engineering consultant so that any potential issues can be resolved before they have a chance to disrupt your business.
Progent's Microsoft-certified SQL Server 2017 consultants can assist your business to evaluate the business benefits of upgrading to SQL Server 2017 and can assist your organization to design and implement an efficient migration of your databases and applications to any deployment model including onsite, cloud-hosted, or hybrid. Progent's consultants can provide remote or onsite support ranging from as-needed architecture assessment or troubleshooting to comprehensive project management and co-management to make sure your SQL Server 2017 initiative is carried out on time and on budget.
Progent's National Support Center provides national remote help for Windows and Cisco-based small office IT networks. Progent's Microsoft and Cisco-Certified service professionals provide phone support and remote secure computer access to troubleshoot and resolve technical problems quickly and affordably. The breadth of technical experience represented by Progent's team of country-wide support engineers allows Progent to escalate even the most difficult problems to competent specialists as needed.
Progent offers support services for WatchGuard Firewall/VPN security appliances including the WatchGuard Firebox and XTM series of Firewalls and the Firebox SSL VPN Gateway. Progent's WatchGuard professionals can show you how to choose, configure, and manage a WatchGuard Firewall appliance that aligns with your security requirements and budget. Progent can assist you to manage outdated WatchGuard firewall appliances or upgrade efficiently to current WatchGuard firewalls.
Progent's Citrix experts can assist your organization to assess the potential strategic value of the available editions of Essentials for Hyper-V, help you to use Citrix administration tools with your Hyper-V network, and demonstrate to you how you can deploy Citrix Essentials to enhance the performance, availability, flexibility, and fault tolerance of your virtualized environment while reducing the cost of equipment and support and simplifying administrative processes.
Progent can provide affordable remote and on-premises support to assist companies of any size to move all or part of their critical network resources to Google Cloud Platform (GCP). This can save management hassle and equipment costs and enable the use of Google's cutting edge machine learning technology. Progent can help you with every phase of Google Cloud Platform integration including requirements analysis, preparedness assessment, architectural design and review, testing, configuration, administration, performance optimization, software license management, backup/restore solutions, and security.
Progent's managed services for software/firmware update management provide organizations of all sizes a flexible and cost-effective alternative for evaluating, validating, scheduling, applying, and tracking updates to your servers, endpoint devices scanners, network appliances like routers and Wi-Fi APs, and Internet-of-Things devices such as sensors and robotics.
Progent's Cisco wireless VoIP phone configuration and troubleshooting experts can provide remote and on-premises support to help your organization create and manage a Cisco Wi-Fi IP phone solution by providing integration services that can range from debugging the set up of an IP phone or AP to providing comprehensive project management outsourcing or co-sourcing services for modernizing the Wi-Fi infrastructure of an entire campus.
Progent's Microsoft and Cisco-certified consulting engineers can help your organization to assess the value of Exchange Server 2010 for your company and can help you to design and implement an efficient migration to Microsoft Exchange Server 2010 from Exchange 2003 or Microsoft Exchange 2007 that will offer fast return on investment by improving your workers' efficiency, cutting the expense of equipment and service, streamlining management, and integrating your vital communications technologies.
Cisco's Firepower Next Generation Firewalls (NGFWs) provide a major performance boost over Cisco's popular ASA 5500-X firewalls and offer centralized management and automation of advanced cybersecurity capabilities like application visibility and control (AVC), next-generation intrusion protection (NGIPS) with risk prioritization, advanced malware protection, URL filtering, and multi-node sandboxing. Progent's Cisco CCIE-certified firewall consultants can help you to design and carry out a smooth migration to Firepower Series firewalls from Cisco's legacy ASA 5500-X, ASA 5500, or PIX appliances and help you integrate Firepower firewalls with Cisco's subscription-based security services to build and centrally control network environments that include local offices, data centers, private clouds and public clouds.
If your company network combines UNIX, Linux or Solaris platforms with Windows, Progent can show you how to integrate your computers into a unified environment that permits all your OS platforms to run side by side for simple management, transparent dataflow, high reliability, enhanced throughput, and strong protection. Progent's UNIX/Linux/Solaris and MS Windows coexistence assistance offerings include IT architecture configuration and service, support for Microsoft Windows services for UNIX (SFU), online server monitoring and administration, online technical help and troubleshooting, in-person technical support, and Contact Center services.
Progent's Cisco certified networking consultants can help your organization to maintain older PIX 500 or ASA 5500 firewalls or migrate to Cisco ASA 5500-X security appliances. Progent can also assist you to set up, administer, update and debug Cisco ASA 5500-X security appliances with Firepower Services.
Progent's expert application designers and software developers can assist your company to create customizations to Microsoft Dynamics GP/Great Plains that address the unique needs of your organization while retaining the advantages of seamless Windows integration and connectivity. Progent can also offer expertise with a range of software development tools that can be used to create user-interface and data integrations with Microsoft Dynamics GP. These tools include Microsoft Dexterity, Modifier with VBA, Visual Studio Tools for Microsoft Dynamics GP, Extender, eConnect, Web Services for Dynamics GP, and Integration Manager.
For desktop and application virtualization, Progent can provide the support of a Citrix XenDesktop expert who can assist your company to plan a XenDesktop solution that maximizes the strategic value of your information network; configure XenDesktop technology with your servers, end-user devices, and peripherals; migrate your existing desktop virtualization software to the latest releases of XenDesktop; and deliver comprehensive remote technical support. Progent can also instruct your network managers to follow industry leading practices to manage XenDesktop effectively.
Progent can help small businesses to migrate any part of their network infrastructure to the Microsoft Azure cloud. This can streamline IT management and reduce hardware investments. Microsoft Azure offers a wealth of cloud services and Progent can assist you to understand the benefits and restrictions of various cloud computing architectures you can use with Azure. Progent can show you how to manage cloud-resident or hybrid cloud and local apps and network infrastructure and ensure that you avoid the common mistakes small companies make when migrating to the cloud. Progent can show you how to configure VMs on Azure Virtual Machines, utilize VHD storage with Azure Storage, manage authentication with Azure Active Directory, and build transparent backup services with Azure Backup. Progent can also assist you to configure perimeter firewalls and VPN connections and also to integrate Apple iOS devices and Android smartphones and tablets.
Fortinet FortiGate next-generation firewalls (NGFWs) are industry leaders in delivering top performance for SSL inspection. Progent's Fortinet firewall experts can assist you to integrate your Fortinet firewalls to protect your digital assets at the enterprise perimeter, within the data center core, at branches, and at the cloud edge.
Progent's Juniper-certified network engineers can help you utilize Junos OS and the Junos platform of network management applications to configure, administer, and monitor Junos-powered devices; migrate to the Junos OS operating system from other Juniper software platforms such as ScreenOS; and upgrade your Juniper routers, switches, and gateways to the latest version of Junos OS.
Microsoft Windows 8.1 is designed to run on computers from smartphones and tablets to engineering workstations. An abundance of innovative features, including its touchscreen support and signature tile user interface, provide a wide range of benefits for organizations who understand how to put them to work. Progent's Microsoft-certified experts can help bring your organization up to speed with Windows 8.1 and show you how to gain significant business value from the product's various technical enhancements.
Microsoft Dynamics 365 Business Central (previously, formerly} branded Microsoft Dynamics NAV and Navision) offers SMBs a single platform for financials, inventory, operations control, project management, procurement, sales and marketing, demand forecasting, and business analytics. Progent's Dynamics Business Central experts can assist company to manage your legacy Dynamics NAV system or migrate smoothly to a cloud-based, local, or hybrid deployment model.
Progent's certified consultants can help you to assess the benefits of Windows Server 2012 R2 for your organization, create test environments and rollout plans, tune your network infrastructure for on-premises, multi-location, private or public cloud-based, and partial-cloud environments, educate your IT support, staff, create a corporate-wide security plan, streamline network administration, assist with application development, and build and validate a DR/BC plan.
Progent's Microsoft experts offer small and medium size businesses world-class consulting services for Systems Management Server 2003 and Configuration Manager, Microsoft's solutions for update and deployment management. System Center Configuration Manager is the new name for the change management solution previously called Systems Management Server. System Center Configuration Manager provides a range of enhancements to Systems Management Server 2003 including full automation, built-in Windows Vista Microsoft Windows Server 2008 support, NAP security support, and device driver management. Progent's Microsoft certified consulting professionals can show you how to use SMS Server or Configuration Manager 2007 effectively for streamlined operating system and application installation, security patch control, application metering, and software license reconciliation. Progent's consultants can also assist your company to migrate efficiently from SMS Server 2003 to System Center Configuration Manager 2007.
Progent's IT outsourcing packages provide budget-friendly network support for small organizations. Whether it involves planning network infrastructure, setting up an in-house Help Desk or using an outside one, rolling out a new email system, monitoring your network, or developing an on-line eCommerce application, outsourcing your IT engineering services can reduce costs and minimize uncertainties, allowing network service budgets to grow in a more moderate and manageable fashion than is possible by building up a large, all-purpose internal network support staff. Progent's Outsourcing White Paper and flyers tell you how Progent can help you build a protected and highly available system architecture for your vital business software based on Microsoft Windows such as Office XP, Microsoft Office 2003, and Office 2000.
Progent wants to hire full-time, results-driven Microsoft accredited consultants with MCSE credentials; Cisco accredited system consultants who have Cisco CCDP or CCIE credentials; security consultants with CISSP or CISA or equivalent security credentials; and high-end network design experts with experience in mobile solutions, wireless networking, high uptime, workplace recovery, data preservation, and VMware. Progent also is hiring professionals who can work on our staff of help desk support specialists and remote troubleshooting professionals. In addition, Progent is hiring talented managers able to perform productively in our fast-paced, virtual office environment.
Progent's CCIE-certified networking consultants offer high-level support for Cisco Unified Communications Manager (CUCM) (previously CallManager). Progent can assist you to integrate VoIP phones, create dial plans, configure SIP trunking and PSTN support, deploy Cisco ISR G2 routers with CUBE support, and deploy UCS server failover solutions.
Progent's Cisco IP phone and video IP phone experts can assist your business to configure, maintain, and troubleshoot Cisco VoIP phones, video IP phones and wireless IP phones. Progent can provide expertise for all versions of Cisco's IP phones from legacy VoIP devices to the latest media phones. Progent's consultants can also assist your organization to integrate your IP phones with Unified CM, originally branded CallManager, or with Cisco Unified Communications Manager Express to create a state-of-the-art IP-PBX ecosystem for unified messaging and company-wide collaboration. Progent can also assist you to configure Unified CM applications like Cisco Unified CM IM and Presence Service with Jabber support, Unity Connection for voicemail management, Mobile Connect for Single Number Reach (SNR, and Unified Contact Center Enterprise (Unified CCE) for creating an advanced customer contact solution. Progent can deliver expertise with any facet of Cisco VoIP Phone integration including designing dial plans, setting up SIP gateways, installing ISR routers with CUBE VoIP networking capability, and creating UCS server failover and Cisco Survivable Remote Site Telephony systems for high availability.
Progent offers the services of a certified consultant with expertise deploying technology from the major telepresence providers such as Cisco, Polycom, LifeSize and Radvision and can assist you to design, install, expand, or maintain a telepresence solution that preserves your investment and optimizes the strategic value of your IT system. Progent can also provide the expertise of infrastructure consultants who can assist businesses of all sizes to create and maintain a network that delivers the performance, reliability, security, and expandability you need to support your telepresence solution.
Progent's high availability network experts provide reliability support, disaster recovery services, system load balancing, fault-tolerant interoffice access, 24x7 Internet connection design, fault-tolerant data center support, and other fault-tolerant networking consulting to show your organization configure a non-stop environment for mission-critical applications. Progent possesses the background to develop economical, high-availability systems by utilizing the evolving library of Windows Cluster servers including Microsoft Windows Cluster Server 2003, Microsoft SQL Server Cluster, and Exchange Cluster Server. Progent's Microsoft and Cisco authorized engineers can show you how to you design a fault tolerant mutli-location network with a fully redundant Internet interface and efficient network load balancing.
Progent's certified SonicWall firewall consultants can show you how to deploy, manage, and update SonicWall firewall/VPN devices including the current SonicWall TZ, NSa and NSsp families of appliances and the older SonicWall PRO 1260 Secure Switch devices. Progent's CISM and GIAC-certified network security consultants can show you how to incorporate SonicWall firewalls into an end-to-end network protection plan and design protection into your business processes.
Cisco's Firepower Next Generation Firewalls deliver a major performance boost compared to Cisco's previous-generation ASA 5500-X firewalls and include unified management and automation of modern security features like application visibility and control, next-generation intrusion protection with intelligent prioritization of risks, advanced malware protection, URL filtering, and multi-node sandboxing. Progent's Cisco CCIE-certified firewall experts can assist your organization to design and execute an efficient upgrade to Cisco Firepower Series firewalls from Cisco's from ASA 5500-X, ASA 5500, or PIX appliances and show you how to integrate Firepower firewalls with Cisco's cloud-based services to build and centrally manage network environments that span branch offices, data centers, private clouds and public clouds.
Progent's Microsoft-certified consulting experts have over a decade of background planning, deploying, optimizing and fixing SCOM solutions and offer organizations of all sizes advanced remote or onsite consulting support for Microsoft SCOM 2012. Progent can assist your company to plan a topology for SCOM 2012 servers that provides the performance and availability required to monitor your datacenter effectively, whether your datacenters are on-premises, in the cloud, or a mixed environment. Progent's SCOM consultants can also help you to import and customize SCOM 2012 management packs based on best practices for tracking network infrastructure and Microsoft and 3rd-party apps and services. In addition, Progent can provide responsive online or onsite technical support to help you to remediate critical problems detected by Microsoft SCOM 2012.
Progent's expertise providing Microsoft .NET support and SQL Server help, and Progent's programming experience with VBasic, XML, and other developer platforms enable Progent to design custom line-of-business programs and eCommerce solutions that operate seamlessly with Microsoft Dynamics GP/Great Plains Software. Progent's Microsoft Dynamics GP/Great Plains reporting services can show you how to design reports that allow you to analyze your business more thoroughly, transforming uncooked data into useful insights into your company and customers.
If you are producing UNIX-based software on a network that includes Microsoft Windows-based processors, desktops, and office productivity products, Progent can provide full-service IT outsourcing that frees you to concentrate on your field of strategic know-how while avoiding the constant hassle of managing your business network. Through the use of smart server monitoring and by delivering remote and in-person assistance as your company needs it, Progent represents an economical alternative for managing an IT network that provides high availability, protection, and efficiency. Progent's developer support offerings include full-service it outsourcing, virtual server infrastructure, remote and on-site service and repair, 24x7 monitoring, and Help Desk outsourcing.
Microsoft Small Business Server is a low-cost suite of essential servers that offers the basis for a powerful but easy-to-manage IT network. The technical sophistication of the Microsoft .NET products included with Microsoft Small Business Server 2011 requires a computer support expert with real-world background planning and integrating seamless, end-to-end business network solutions. Progent's Small Business Server consultants have an average of more than 10 years of background integrating computer networks founded on Microsoft products. This expertise ensures you results in deploying, administering, and troubleshooting IT environments that incorporate the SBS Server package of servers and productivity software.
Progent's Microsoft-certified consultants can help you to calculate the advantages of Windows Server 2008 for your business, develop test systems and rollout plans, install Windows Server 2008 with your network environment and applications, educate your support staff how to use enhanced management utilities, and deliver continuing consulting and technical support via low-cost options such as Contact Center support and online technical assistance.
Progent's Microsoft-certified consultants have more than 10 years of experience designing, implementing, enhancing and repairing Microsoft SCOM environments and can provide companies of all sizes expert online or onsite consulting support for SCOM 2012. Progent can assist your company to plan an architecture for System Center 2012 Operations Manager servers that delivers the responsiveness and availability needed to monitor your datacenter effectively, whether your infrastructure are onsite, in the cloud, or a hybrid solution. Progent's SCOM consultants can also help you to import and customize Microsoft SCOM 2012 management packs based on best practices for monitoring network fabric as well as both Microsoft and 3rd-party apps and services. Also, Progent can deliver responsive online or onsite troubleshooting to assist you to remediate critical issues detected by SCOM 2012.
Lync Server 2010 provides IM, Real Presence, audio and video conferencing, desktop sharing, as well as IP-based and public switched telephone network (PSTN) calling. Microsoft Lync 2010 can enhance the capability of Exchange Server, SharePoint and Office desktop or Microsoft 365 and simplify management through integration with Active Directory. Lync 2010 can also cut capital and operational costs by eliminating Voice-over-IP hardware and subscription fees, PBX systems, or legacy teleconferencing technology. Progent's Microsoft-certified unified communications consultants offer online and onsite support to assist you to manage and repair your existing Lync 2010 deployment or evaluate the advantages of migrating from Lync Server 2010 to Skype for Business, which is Microsoft's new version of the product. Progent can also assist you to design and carry out a smooth Skype for Business migration or a migration to Microsoft Teams.
Progent can provide quick access to the skills of seasoned wireless consultants who can help organizations to assess the benefits of Ubiquiti UniFi Wi-Fi APs for your company and help you to plan, install, maintain, and troubleshoot your UniFi network. Progent can also carry out a wireless site survey to assist you to select, provision, and position UniFi Wi-Fi access points for optimal signal coverage and performance.
Progent offers expertise for security testing utilities such as LANguard from GFI for performing a set of programmed network testing scans to uncover potential security problems. Progent has extensive experience with security analysis tools and can show you how to understand testing reports and react effectively. Progent can show you how to design security into your company operations, install scanning tools, define and implement a secure system architecture, and recommend procedures to optimize the safety of your IT system. Progent's security engineers are available to show you how to configure a firewall, design secure remote connectivity to email and data, and integrate virtual private network. Progent's certified security engineers can test the protection of web software and can run extensive security assessments of company-wide security to validate your company's compliance with key international security standards such as HIPAA, PCI, and ISO 17799.
Progent is seeking to find fulltime, results-driven Microsoft accredited consultants with MCSE credentials; Cisco certified network engineers who have Cisco CCDP or CCIE certification; security consultants who have CISSP or CISM or equivalent security certification; and advanced system design experts with a background in mobile solutions, wireless networking, service continuity, business continuity, information protection, and server virtualization. Progent also is hiring professionals to work on our team of desktop support specialists and remote troubleshooting experts. In addition, We are hiring talented administrators who can operate productively in our fast-paced, virtual office environment.
24/7 Microsoft Exchange Migration Server Troubleshoot Expert
Progent's Microsoft-certified consultants can help your company to evaluate the value of Microsoft Lync Server for your business and can assist you to design and carry out a rollout of Lync Server that consolidates the administration of Instant Messaging and Presence and increases the productivity of your office employees, telecommuters, and mobile workforce. Progent can also help your company to perform a smooth migration to Lync Server from Office Communications Server or from Live Communications Server, integrate Lync Server 2010 with Exchange, Microsoft SharePoint, and SQL Server, show you how to run Lync Server 2010 to improve the team-computing capabilities of MS Office applications, and provide online seminars and ongoing technical support for Microsoft Lync Server and other Microsoft products.
Progent's Cisco-certified IT professionals can show you how to build an affordable, high availability Internet configuration solution that can achieve non-stop Internet access via a broad array of fault tolerant Internet access products and services including fault tolerant BGP, transparent fail-over, and multiple ISPs. Progent can provide Cisco Certified Internetwork Expert consultants to help you apply the latest technology for fault tolerant Internet access to implement an economical, fully redundant Internet interface with automatic failover and other capabilities to create non-stop Internet access.
Microsoft Exchange 2019 Server Small Business IT Support Firm
Small to mid-sized businesses can now enjoy all the advantages of Operations Manager and also have fast access to Progent's Microsoft certified network support experts. With Progent's affordably priced network support programs, mid-size organizations can select a basic co-sourcing service program built around Microsoft Operations Manager 2007 with network monitoring, reporting, Help Desk and online troubleshooting or a comprehensive 24x7 outsourcing package. Progent offers expertise in Microsoft Operations Manager 2007 to offer small and midsize business networks world-class reliability, protection and performance.
Progent is a dealer and consulting firm for SentinelOne's Singularity product family, a subscription-based, cloud-first cyberthreat management platform that incorporates AI software and expert services to provide cutting-edge endpoint detection and response (EDR).
Ubiquiti's UniFi family of Wi-Fi network devices includes indoor and outdoor Wave 2 802.11ax Wi-Fi APs, security gateways, and managed switches. UniFi devices installed across multiple sites with thousands of access points can be remotely provisioned and administered using free UniFi Controller software, which centralizes and simplifies setup, discovery, management, optimization, troubleshooting, monitoring, and reporting. Progent can provide the expertise of veteran Wi-Fi consultants who can help you to determine the value of UniFi products for your business and help you to design, install, administer, and troubleshoot your UniFi solution.
Progent can provide comprehensive support for each phase of your Exchange Server 2010 upgrade including outsourced or co-sourced project management services, site analysis, project planning, specification of new software and equipment required, suggested vendor sourcing, pilot testing at customer site or at Progent's testing facility, setting up transitional coexistence of Microsoft Exchange Server 2010 and Exchange Server 2003 or 2007, implementation of the solution, decommissioning the previous system, and training for client's support group and end users.
Microsoft Forefront Threat Management Gateway is based on the proven security technologies of Microsoft Internet Security and Acceleration Server and provides a easily administered Internet gateway that acts as a single-server platform for a variety of security functions including an application and network layer firewall, URL monitoring and filtering, antimalware, IPS, application proxy, Virtual Private Network management, plus HTTP/HTTPS inspection. Forefront Threat Management Gateway 2010 includes comprehensive web security logging and reporting capabilities, permits customized reporting powered by SQL Server, integrates with Active Directory to simplify policy enforcement, and can be installed as a virtual machine to cut costs and enhance recoverability. Progent's Microsoft-certified consultants can help you to plan and carry out pilot and production implementations; interface Forefront Threat Management Gateway 2010 with Windows 2008, AD, SQL Server, Microsoft Exchange Server 2010, and Microsoft SharePoint; install Forefront Threat Management Gateway 2010 to run on a virtual machine with Windows Hyper-V; and deliver continuing support and repair services. Progent's consultants can also help your organization to upgrade economically to Microsoft Forefront Threat Management Gateway from ISA Server.
Progent's ProSight portfolio of managed IT services are designed to offer organizations who have small in-house IT administration and support teams with affordable access to world-class management platforms and consulting experts. Advantages of the ProSight catalog of managed services include flat-rate network maintenance expenses, automation of routine management tasks, ongoing adoption of the latest information technology, graceful migration from legacy systems to modern solutions, improved fit between information technology with business goals, guidance from seasoned IT consultants, and allowing management to focus on business issues instead of ever-changing network technology.