Progent's CCIE-certified network infrastructure experts can help your organization to manage legacy PIX 500 or ASA 5500 firewalls or transition to Cisco ASA 5500-X security appliances. Progent can also assist you to set up, administer, upgrade and debug Cisco ASA 5500-X security appliances with Firepower Services.
Cisco Unified Communications Manager (CUCM or Unified CM), formerly named CallManager, acts as the core of Cisco's communications and collaboration portfolio. CUCM and Cisco Unified Communications Manager Express (CME) provide an advanced IP-PBX by integrating tightly with apps such as Cisco Unified Communications Manager IM and Presence Service with Jabber support, Unity Connection for voicemail management, Mobile Connect for Single Number Reach (SNR, and Unified Contact Center Enterprise (UCCE) for creating a highly automated customer contact solution. Progent's Cisco-certified consultants can deliver effective and budget-friendly remote and on-premises expertise to help organizations of all sizes to build and maintain CUCM ecosystems by providing Unified Communications Manager configuration and technical support services that add maximum business value. Progent's consultants can help with any facet of Unified Communications Manager configuration and troubleshooting in areas such as integrating Cisco VoIP phones and desktop Video phones, reviewing dial plans, configuring SIP connections and PSTN calling, deploying ISR routers with CUBE VoIP networking support, creating Cisco UCS server failover solutions for survivability, capacity planning, and integration with Microsoft Exchange and Skype for Business.
Progent offers the services of a CRISC-certified risk management expert to help your company to design and deploy an enterprise risk management solution following best practices identified by CRISC and crafted to align with your company's risk appetite, business objectives, and budgetary guidelines.
Progent's Juniper-certified network engineers can assist your organization to design and carry out the installation of Juniper J Series firewall/VPN routers, configure security policies and fault-tolerant redundancy, and provide ongoing technical consulting and troubleshooting services.
Progent is a Microsoft Certified Partner and has earned special competencies that include Advanced Infrastructure Solutions and Information Worker Solutions. Microsoft Certified Partners represent the most successful organizations who receive the top client endorsement and enjoy the closest operational relationship with Microsoft. The understanding, capabilities, and commitment needed to earn the level of Microsoft Certified Partner benefits Progent's customers by enabling Progent to provide your business better support for your information system.
Progent provides national online technical support and consulting services for businesses that run Apple Mac OS X networks or whose IT systems include a combination of macOS and Mac OS X with Microsoft products. Progent's engineers can provide Apple macOS and Mac OS X users a variety of IT services such as desktop assistance, migration to the most recent version of OS X from other earlier versions of Apple macOS and OS X, plus expertise with Apple macOS and OS X application software. Progent's specialists in Apple technology can also help you with Apple iPhone and Apple iPad support, or migrating to Apple's iCloud services. Online IT help provides optimum return for your IT dollar by preserving user productivity and limiting the hours charged for computer analysis and repair. Sophisticated remote support technology and skilled service specialists and engineers allow Progent to handle most IT issues without squandering time and expense by going to your site. In most of cases your IT issues can be dealt with over the phone or via a combination of phone help and remote network analysis. Progent can make available Cisco CCIE network experts and CISSP and ISSAP premier security specialists to help you with the most difficult network issues.
Progent's ProSight IT Asset Management is a cloud-based IT documentation management service that allows you to create, maintain, find and safeguard data related to your IT infrastructure, processes, applications, and services. You can quickly locate passwords or serial numbers and be warned about upcoming expirations of SSL certificates ,domains or warranties. By updating and organizing your IT documentation, you can save as much as 50% of the time thrown away looking for vital information about your network. ProSight IT Asset Management includes a centralized location for storing and collaborating on all documents required for managing your business network like standard operating procedures and How-To's. ProSight IT Asset Management also supports a high level of automation for collecting and relating IT information. Whether youíre planning enhancements, performing maintenance, or responding to a crisis, ProSight IT Asset Management delivers the information you need when you need it.
Progent offers onsite training designed for people who want to broaden their knowledge of the macOS and OS X operating system, Apple Mac computers, or Mac office software including Word, Excel, and Outlook for Mac. Progent also offers specialized group or individual online classes for Mac applications.
Years of background with Microsoft's Exchange technology has made Progent among the most qualified IT consulting firms in California for configuring email solutions powered by Microsoft Exchange 2000 Server. Progent is skilled in helping small companies get all the advantages of Microsoft Exchange Server under common situations including upgrading from Microsoft Exchange 5.5, moving from an ISP-based or POP3 mail environment, and outsourcing your Exchange Server administration.
Progentís high availability system consultants offer non-stop computing consulting, disaster recovery services, system load balancing, high-availability interoffice connectivity, 24x7 Internet architecture design, high-availability data center support, and other high-availability operations support to help your organization create a 24x7 environment for strategic applications. Progent has the experience to develop affordable, non-stop networks by deploying the evolving suite of Windows Cluster servers such as Windows Cluster Server 2003, SQL Cluster Server, and Microsoft Exchange Cluster Server. Progentís Microsoft and Cisco certified consultants can show you how to you build a fault tolerant mutli-site network with a completely mirrored Internet connection and efficient system load balancing.
Microsoft Virtual Server 2005, run on the Windows Server platform and powered by technology first produced by Connectix, delivers the performance necessary to accomplish hardware reduction, software migration, and server isolation projects through virtualization techniques in an enterprise-class IT network with advanced scalability, manageability, and reliability. Microsoft has targeted Virtual Server at businesses who want to enhance ROI in application development and piloting, migration from outdated line-of-business applications, and server consolidation. Progent's certified Virtual Server experts can assist your business to evaluate and integrate Microsoft Virtual Server.
Progent's Linux consulting experts offer small companies and software developers help with managing and supporting Linux systems that operate with Microsoft-based networks. Progent offers your organization access to Linux consultants, consulting professionals premier by Microsoft and Cisco, and security specialists with CISA credentials. This wide array of expertise provides you with a convenient one-stop consulting firm to show you how to create and maintain a secure and reliable mixed-platform connectivity and communications solution that allows Linux and Microsoft interoperability by integrating Windows with leading Linux variations such as RedHat, SUSE, CentOS, Ubuntu Linux, PCLOS, fedora Linux, Gentoo, Mandriva Linux, Debian GNU/Linux, and Slackware.
Server proliferation wreaks havoc on IT budgets and administrative resources. Server reduction via a virtual infrastructure offers lower TCO of hardware and quicker ROI, more leveraged utilization of physical computers, simplified operations, increased system uptime, and easier manageability. Common uses for virtual machines are hardware consolidation, economical platforms for mission-critical legacy applications based on outdated operating systems, and affordable isolation of program development or pilot testing systems from on-line systems.
Progent's CISSP-premier cybersecurity experts can help businesses of any size with any aspect of IT security. Progent can help implement efficient security solutions that guard a small business against advanced malware attacks or Progent can plan, deploy, and monitor an end-to-end security environment for hybrid networks that support onsite, remote, and mobile clients sharing network resources distributed across a mix of physical datacenters and public and private clouds.
Progent's Symantec consultants can help you support legacy Symantec firewall and Symantec VPN products including the Raptor and Symantec VelociRaptor line or help you migrate to current firewall solutions. Progent can also enable you to design and execute a complete security plan that can include firewall and VPN appliances and software, outsourced security and virus protection services, server and application monitoring software, and documented policies and enforcement procedures. Progent has the skill to be your one-stop resource for continuing technical help, administration, education, and security expertise.
Progent's Microsoft-certified consultants offer in-depth expertise in implementing, using and debugging any edition of Microsoft Project Server and can deliver a wide variety of affordable remote support services following industry best practices to help organizations of any size to receive all the advantages of this powerful platform. Services available from Progent include solution planning, software configuration and upgrades, setting up secure collaboration among local and offsite users, network optimization, and customized webinar training.
ProSight Active Security Monitoring is an endpoint protection (EPP) service that incorporates cutting edge behavior-based machine learning technology to guard endpoints as well as physical and virtual servers against modern malware attacks such as ransomware and email phishing, which easily get by legacy signature-based AV tools. ProSight ASM protects on-premises and cloud resources and offers a unified platform to automate the entire threat progression including blocking, infiltration detection, containment, cleanup, and forensics. Top capabilities include one-click rollback using Windows VSS and automatic network-wide immunization against new threats.
Progent offers consulting services for WatchGuard Firewall security gateways such as the WatchGuard Firebox and XTM series of Firewalls and the Firebox SSL Core VPN Gateway. Progent's WatchGuard professionals can help you choose, deploy, and maintain a WatchGuard Firewall product that fits your network security needs and budget. Progent can assist you to manage outdated WatchGuard firewalls or migrate efficiently to modern WatchGuard firewalls.
The CISA accreditation is a globally recognized achievement that indicates expertise in IS security audit and control. Certified by the American National Standards Institute, the CISA credential has candidates undergo a comprehensive test given by the ISACA professional group. Progent offers the expertise of a CISA-Certified Cybersecurity audit professional trained to help businesses in the areas of information systems audit services, IT administration, systems and architecture ROI, IT service delivery, protection of data assets, and business continuity preparedness.
Progent offers enterprise clients the services of a NetApp-certified consultant for remote or on-premises support for NetApp's complete portfolio of SAN storage software and hardware products including Data ONTAP data management, MetroCluster, FlexPod cloud architecture, SnapMirror, SnapVault and OSSV continuous D2D backup, Virtual Storage Console for VMware vSphere, MultiStore/vFiler for storage partitioning, OnCommand Reporting and Insight analytics, and NetApp's FAS, AFF, V-Series and N-Series storage lines. Areas of NetApp SAN technology supported by Progent include SAN dsign, cloud deployment, virtualization, migrations, transparent patching, system management, information assurance, high availability, and troubleshooting. Progent offers Level 3 support to assist you to resolve problems with NetApp SAN deployments quickly and affordably following leading practices.
Progent's expert solution designers and programmers can assist your business to create enhancements to Microsoft Dynamics GP that address the unique requirement of your business without losing the advantages of Windows integration. Progent can also provide expertise with a range of software development tools that can be utilized to create user-interface and data integrations with Microsoft GP/Great Plains. These tools include Microsoft Dexterity, Modifier, Visual Studio for Microsoft Dynamics GP, Extender, eConnect, Web Services for Microsoft Dynamics GP, Integration Manager and ODBC.
Emergency Microsoft Certified Partner Exchange 2000 Upgrade Migration Consulting
Microsoft allows you to create seamless hybrid ecosystems that combine Office 365 and on-premises Exchange deployments. This permits you to have specific Exchange mailboxes hosted at your on-premises datacenter and other mailboxes hosted by Office 365. Progent's Microsoft-certified Exchange consulting team can help your organization with any phase of planning, integrating and debugging your hybrid Office 365/Exchange solution. Progent's Exchange consultants can deliver as-needed expertise to help you resolve challenging technical bottlenecks and also offer comprehensive project management outsourcing or co-sourcing to ensure your hybrid Office 365 initiative is carried out on time and on budget.
Progent's Microsoft-certified engineers can help you design, document, implement, manage, and troubleshoot a network-wide migration to 64-bit server and desktop operating systems and applications. Progent can help you pilot your 64-bit infrastructure to make sure it supports all of the important 32-bit applications that you want to retain plus the latest 64-bit versions of applications you wish to install.
Progent's certified IT consultants offer Windows Server 2016 integration consulting to help organizations of all sizes to design and carry out an efficient upgrade to Windows Server 2016 and Windows Hyper-V 2016 based on an on-premises, cloud-centric, or hybrid deployment model. Progent can assist you to evaluate the business value of Windows Server 2016 for your enterprise and can help you with any aspect of designing, configuring, administering or troubleshooting your Windows Server 2016 and Hyper-V 2016 solution. Progent can assist you to take advantage of the many innovative high-availability and security features of Windows Server 2016 and Hyper-V 2016 like Windows Containers for isolating applications, Shielded Virtual Machines to protect against compromised administrators, Credential Guard, Just In Time (JIT) Privileged Access Management, VM software load, Storage Replica, plus multi-domain clusters.
Progent can help your company to plan and implement a smooth transition from a Sun Solaris-based information environment to a network powered by Microsoft Windows and suited for supporting Microsoft's popular office productivity software, commercial applications, and software development tools. Progent's Sun Solaris, Windows and Cisco consultants and software development specialists can assist you to preserve your information and reduce productivity disruption by developing an efficient transition plan that preserves your existing assets in Solaris application and infrastructure. UNIX-to-Windows migration consulting services available from Progent include analysis of current infrastructure, transition planning and testing, Exchange migration expertise, data and application migration, and processor and storage system transition and consolidation.
Cisco's Meraki MS family of switches are intended for environments ranging from small branches to large campuses. Progent's Cisco-certified CCIE consultants can provide affordable online consulting to assist your company to design and deploy a productive network solution that incorporates Meraki switches, simplify network administration with Meraki's cloud-based management architecture, configure policies to maintain compliance, create and test a disaster recovery strategy, and troubleshoot issues associated with any aspect of your Meraki deployment. Progent can also help your company to integrate Meraki switches with Cisco's Nexus or Catalyst core switches and with Meraki Wi-Fi access points to create a unified networking solution.
Progent can provide the services of a CRISC-certified risk management expert to help you to design and implement an enterprise risk management (ERM) solution based on best practices identified by CRISC and crafted to align with your organization's risk tolerance, business goals, and IT budget.
Progentís IT outsourcing packages offer economical computer support for small companies. Whether it involves planning system architecture, creating an internal Help Desk or using an outside one, deploying a new email system, monitoring your network, or building an on-line eCommerce solution, outsourcing your IT engineering services can contain expenses and minimize uncertainties, allowing network service budgets to grow in a more linear and manageable manner than is feasible by building up a large, all-purpose in-house network support staff. Progentís Outsourcing White Paper and datasheets explain how Progent can help you create a secure and robust system foundation for your critical applications powered by Microsoft Windows such as Microsoft Office XP, Microsoft Office 2003, and Office 2000.
Progent's short-term staff augmentation services allow organizations to meet sudden increases in demand for network professionals without dealing with the costs and hassle associated with vetting and hiring experienced technical help and without adding to your full-time head count.
Progent's ProSight Email Guard uses the technology of top data security vendors to provide centralized management and world-class security for your inbound and outbound email. The hybrid architecture of Progent's ProSight Email Guard managed service integrates cloud-based filtering with a local security gateway device to offer complete protection against spam, viruses, Denial of Service (DoS) Attacks, Directory Harvest Attacks (DHAs), and other email-borne malware. The cloud filter serves as a preliminary barricade and blocks the vast majority of unwanted email from making it to your security perimeter. This reduces your exposure to inbound attacks and saves network bandwidth and storage. Email Guard's onsite gateway device adds a further layer of inspection for incoming email. For outbound email, the onsite security gateway offers anti-virus and anti-spam protection, DLP, and encryption. The local gateway can also help Microsoft Exchange Server to track and protect internal email traffic that originates and ends within your corporate firewall.
For smaller organizations, computer security and information assurance and compliance is excessively complicated to stay ahead of yet too dangerous to overlook. The largest biggest enterprises have been breached, and the top cloud services have on occasion been taken down. It looks as though there's nowhere to hide. Progent has made it economical for small and midsize companies to carry out vital IT security tasks successfully by offering the benefit of billed time to the nearest minute without any minimum charge for online support. This means you can have access to a seasoned information expert to provide just the knowledge you need when you require it. Progentís CISA, CISM, GIAC, CISSP and ISSAP certified security experts can help you with any level of system security including security assessments, virus screening and recovery, spam and email content filtering, email data loss prevention, compliance reporting, and creating a complete security plan.
Progent's Citrix-accredited consultants can assist you to evaluate the strategic benefits of XenServer as well as additional Citrix platforms, and can assist your IT organization to plan, test, execute, troubleshoot, and maintain a Citrix XenServer solution. Progent can in addition analyze your existing XenServer environment and help you to enhance resource utilization, performance, protection, uptime, and disaster recovery.
ProSight Active Security Monitoring is an endpoint protection service that incorporates cutting edge behavior analysis tools to guard endpoints as well as servers and VMs against new malware assaults such as ransomware and file-less exploits, which routinely get by legacy signature-matching AV tools. ProSight Active Security Monitoring protects local and cloud-based resources and provides a single platform to manage the entire malware attack progression including blocking, infiltration detection, mitigation, cleanup, and forensics. Top capabilities include single-click rollback using Windows Volume Shadow Copy Service and real-time system-wide immunization against newly discovered attacks.
Progent's certified Microsoft Windows 2000 consulting staff can help you optimize the capability of your current Windows 2K Servers and can streamline network management, provide tech support and troubleshooting, and enhance security. Progent can also help you create, rationalize, and implement a plan to migrate from Microsoft Windows Server 2K to Microsoft Windows 2003 Server. Progent is expert in designing test installations to reduce the obstacles associated with migrating to Windows 2003 Server by identifying potential hardware and application compatibility problems.
Progent's Microsoft-certified Forefront Threat Management Server and ISA Server 2006 consultants can help you to design, install, and manage an implementation of Forefront Threat Management Server 2010 or ISA Server 2006 on your information system that delivers the firewall security, speed and ease-of-use that your company requires.
ProSight Data Protection Services from Progent provide small and medium-sized organizations an affordable and fully managed service for reliable backup/disaster recovery (BDR). Available at a fixed monthly cost, ProSight Data Protection Services automates and monitors your backup activities and enables rapid restoration of critical files, applications and virtual machines that have become lost or corrupted as a result of hardware breakdowns, software glitches, natural disasters, human error, or malware attacks like ransomware. ProSight DPS can help you protect, retrieve and restore files, folders, applications, system images, as well as Microsoft Hyper-V and VMware images/. Important data can be backed up on the cloud, to a local device, or mirrored to both. Progent's BDR specialists can provide advanced support to configure ProSight Data Protection Services to to comply with government and industry regulatory requirements such as HIPPA, FINRA, and PCI and, when needed, can assist you to recover your critical information.
Progent's Microsoft-certified ISA Server 2004 consultants have long experience with Internet Security and Acceleration Server configuring Microsoft ISA Server-based security installations for IT networks with many sites, mobile workers, and mission-critical eCommerce applications. Progent's ISA Firewall experts can assist your small business in designing and deploying an installation of ISA 2000 Server or ISA 2004 Server that supports your network security needs without adversely restricting your IT system productivity. Progent's consulting professionals can help you upgrade from Microsoft Proxy Server from ISA 2000 Server to ISA 2004 Enterprise Edition Server, Microsoft ISA 2004 Standard Edition Server, or any up-to-date versions of ISA Server.
Progentís fault tolerant network experts provide non-stop computing consulting, disaster recovery planning, network load balancing, high-availability interoffice connectivity, non-stop Internet connection design, fault-tolerant data center consulting, and other high-availability networking services to show your organization integrate a non-stop network for strategic applications. Progent has the experience to develop affordable, high-availability systems by utilizing the evolving suite of Microsoft Windows Cluster servers including Windows Cluster Server 2003, SQL Cluster Server, and Microsoft Exchange Cluster Server. Progentís Microsoft and Cisco certified engineers can help you design a high-availability mutli-site network with a completely redundant Internet connection and efficient system load balancing.
Microsoft Windows Active Directory demands significant field experience to integrate optimally across a large corporation. Progentís Microsoft Premier engineers are skilled in designing, deploying, and maintaining complex Enterprise Active Directory projects. Progentís areas of expertise with Windows Server Active Directory include replication problems, multi-domain partition configurations, repair of corrupted Active Directory objects, cleaning up legacy beta version configuration objects in production Active Directory environments, and repair of failed configurations of AD and Active Directory-associated applications.
The Certified Information Systems Auditor accreditation is an important achievement that represents mastery in IS security auditing. Accredited by the American National Standards Institute, the CISA credential requires that consultants undergo a comprehensive test given by the ISACA international professional association. Progent can provide the expertise of a CISA-Certified Cybersecurity audit professional able to help companies in the fields of IS audit services, IT enforcement, systems and architecture lifecycle, information technology support, safeguarding of information assets, and business continuity preparedness.
Progent's pricing policy is to bill for online service and on-site help by the minute. Consequently, you pay exclusively for received support. Progent does not demand a more expensive rate for off-hours or emergency support, and within California or in areas where Progent offers on-site support, Progent does not bill for travel except for emergency support where on-site work is less than 4 hours. In addition, Progent imposes no service activation charge and asks no monthly commitment for support services delivered during normal business hours. Many service organizations impose large minimum fees or charge for every fifteen minutes or longer. Progent's one-minute granularity avoids big bills for fast solutions so you won't be forced to permit less critical problems to fester.
Dynamics GP 2015 R2 (formerly Great Plains) introduces a revamped architecture that improves cloud integration, supports the most popular handheld devices, allows single login with Microsoft Azure AD, and tightens security and compliance. Microsoft Dynamics 2015 R2 also streamlines reporting, includes new Workflows, extends the Web Client, and delivers over 100 enhancements to various applications. Progent's team of Microsoft-certified and Cisco-certified consultants have the broad technical skills and experience to resolve the many technical and business issues involved with deploying and managing Dynamics GP 2015 R2 and can help you to carry out an efficient migration that will optimize the return on your investment in this mission-critical product.
Progent's Linux support experts offer small and mid-size businesses and software developers support for administering and supporting Linux systems that operate with Microsoft-based networks. Progent offers your organization contact with Linux experts, consulting professionals certified by Microsoft and Cisco, and security specialists with CISA and CISSP credentials. This wide array of expertise offers you a convenient single source to help you build and maintain a protected and robust cross-platform connectivity and communications solution that supports Linux and Microsoft interoperability by integrating Microsoft Windows with leading Linux variations including RedHat, SUSE Linux, CentOS Linux, Ubuntu, PCLOS, fedora Linux, Gentoo, Mandrake/Mandriva, Debian GNU/Linux, and Slackware Linux.
With virtual servers, businesses are able to operate many virtual machines on a single physical server. Virtual server technology enables businesses to gain all the advantages of server segmentation, while avoiding the costs that goes with buying extra server equipment. Virtualization is also the critical technology behind private clouds, which offer important benefits including lowering the costs of hardware, datacenter facilities, and administration while enhancing data security, system availability, and disaster recovery. Other key server management options are network monitoring software, Microsoft WSUS, and remote system management hardware. Progent's professional server management specialists can help you with all areas of server consolidation and administration to allow your business to contain expenses and conserve time.
Progent's consultants have supported Dynamics GP and Great Plains ERP software for almost 20 years and Progent has provided system integration, software development, training, and debugging services since the product's original release. Progent offers high-level support for updating legacy Dynamics GP/Great Plains deployments. Progent can assist you to design, pilot, and carry out a cost-effective migration from a an outdated release to the latest release of Dynamics GP.
Cisco's PIX Series firewalls have been discontinued and Cisco may no longer offer support these devices. Progent still provides consulting support for Cisco's PIX firewalls to help you with maintenance and management and Progent can also help you assess if you should migrate to more current firewall technology from Cisco. Progent's Cisco-certified specialists can help your company design and carry out a cost-effective migration to Cisco ASA 5500-X firewalls based on leading practices.
Progent's UNIX family consulting experts offer small and mid-size businesses and software developers assistance with managing and supporting UNIX, Linux or Solaris environments that coexist with Microsoft-powered networks. Progent can give your business contact with UNIX experts, consulting professionals premier by Microsoft and Cisco, and security specialists with CISA credentials. This wide array of experience offers you a convenient single consulting firm to show you how to build and manage a protected and reliable cross-platform network and communications solution that allows UNIX and Microsoft interoperability by integrating MS Windows with major variants of UNIX including Apple Mac OS X, Solaris, IBM AIX Open UNIX, Hewlett Packard HP-UX, BSD, SCO UNIX, and Silicon Graphics IRIX or major Linux platforms including RedHat Linux, SUSE Linux, CentOS Linux, Ubuntu, PCLOS, fedora Linux, Gentoo Linux, Mandrake/Mandriva, Debian GNU/Linux, and Slackware Linux.
Progent offers support services for WatchGuard Firewall security appliances such as the WatchGuard Firebox and XTM series of Firewalls and the Firebox SSL VPN Gateway. Progent's WatchGuard professionals can show you how to select, configure, and maintain a WatchGuard Firewall/VPN appliance that fits your network security needs and budget. Progent can assist you to manage outdated WatchGuard firewalls or migrate efficiently to current WatchGuard firewall solutions.
Progent's Microsoft-certified TMG 2010 and Internet Security and Acceleration Server 2006 consultants can help you to design, install, and manage a configuration of Forefront Threat Management Server or ISA Server 2006 on your network that delivers the firewall security, speed and ease-of-use that your business requires.
Progent's Cisco CCIE-certified SIP infrastructure experts can assist your business to design, integrate, manage, troubleshoot and upgrade Cisco's SIP infrastructure solutions and Cisco's CUBE-connected IP PSTN trunks and offer cost-effective remote or on-premises support to assist you to migrate efficiently to a productive communications environment that delivers fast ROI. Progent's certified Microsoft collaboration experts can assist you to configure interfaces between Cisco's CUBE Session Border Controller and Microsoft's rich media applications like Skype for Business Server or Lync for access to a SIP PSTN trunk.
Progent's Citrix-certified experts can assist you to design, install, manage, and support a virtualized Windows application delivery solution based on XenApp. Progent's Cisco-certified CCIE network engineers can help you optimize your network infrastructure for delivering server and client-side applications, and Progent's remote datacenter management and support experts can assist your organization to administer and support an off-site datacenter that offers high availability, enhanced security, and fast disaster recovery.
Progent offers several basic kinds of Contact Center services : Microsoft and Cisco Help Desk Outsourcing Services, Virtual Help Desk Services, and Help Desk Process Consulting and Staffing. Progent is a Microsoft-certified Partner and Progent's Help Desk team of certified Microsoft experts gives your clients instant access to a reliable support resource with extensive experience providing phone support and remote access troubleshooting for IT systems powered by Microsoft technology. Progent's focus is on earning the support Helpdesk a respected image as a key contributor to company performance. Progent's target is to resolve and not simply record problems.
Progent's Microsoft-certified experts offer computer help and technology consulting services for Microsoft .NET Servers and programs and for Microsoft Windows Server 2012 R2, Windows Server 2008 R2 and Windows Server 2003. Progentís consulting team can help you design, integrate, maintain and manage the entire family of Windows .NET Servers including Microsoft SQL Server 2012, Microsoft ISA Server, Small Business Server, Microsoft Exchange Server 2013 and Exchange Server 2010, SharePoint Server, Hyper-V, Lync Server, Microsoft Project Server, and System Center Operations Manager.
Amazon Marketplace Web Service is a library of APIs that enables Amazon sellers to streamline their operations by automating key sales activities such as listings, orders, shipments, fulfillment, and finances. By leveraging Amazon's vast online ecosystem and automating their sales, vendors can expand their reach, reduce their operating costs, accelerate response time to customers, and add to their profits. Progent's Amazon Marketplace Web Service consultants can work with your development team and provide programming, workflow integration, project management support, and training to help you shorten development time and costs and speed up your return on investment.
Progent can help you in any and all facets of your migration to Microsoft Exchange Server 2016 including planning HA architecture for an on-premises, Microsoft cloud connected or hybrid environment; server and CAL licensing compliance for Exchange Server and Windows Server 2012 R2 or later; moving mailboxes; Windows Hyper-V strategy; determining storage requirements for your virtual machines (VMs), databases and log files; configuring hardware load balancing for high-availability CAS services; planning, setting up and validating Exchange Servers and Windows Servers and DAG groups; setting up collaboration with SharePoint Server or SharePoint Online; updating your firewall; resolving SSL issues; performing client integration with Office desktop or Office 365; and configuring Outlook on the web.
Progent's Microsoft certified consultants offers remote and onsite consulting services to assist you to administer, maintain, and troubleshoot PCs based on Windows 7 and can also provide assistance with upgrading to Windows 8.1 or Windows 10 from Windows 7. Progent offers support for change management, network security, disaster recovery, online connectivity, smartphone and tablet integration, wireless configuration, and remote system monitoring and alerts.