Additional Topics of Interest

Emergency Adaptive Security Appliances Online Troubleshooting
Firewall Computer Consulting

Progent's CCIE-certified network infrastructure experts can help your organization to manage legacy PIX 500 or ASA 5500 firewalls or transition to Cisco ASA 5500-X security appliances. Progent can also assist you to set up, administer, upgrade and debug Cisco ASA 5500-X security appliances with Firepower Services.

Professional Unified Single Number Reach
Expressway Engineer

Cisco Unified Communications Manager (CUCM or Unified CM), formerly named CallManager, acts as the core of Cisco's communications and collaboration portfolio. CUCM and Cisco Unified Communications Manager Express (CME) provide an advanced IP-PBX by integrating tightly with apps such as Cisco Unified Communications Manager IM and Presence Service with Jabber support, Unity Connection for voicemail management, Mobile Connect for Single Number Reach (SNR, and Unified Contact Center Enterprise (UCCE) for creating a highly automated customer contact solution. Progent's Cisco-certified consultants can deliver effective and budget-friendly remote and on-premises expertise to help organizations of all sizes to build and maintain CUCM ecosystems by providing Unified Communications Manager configuration and technical support services that add maximum business value. Progent's consultants can help with any facet of Unified Communications Manager configuration and troubleshooting in areas such as integrating Cisco VoIP phones and desktop Video phones, reviewing dial plans, configuring SIP connections and PSTN calling, deploying ISR routers with CUBE VoIP networking support, creating Cisco UCS server failover solutions for survivability, capacity planning, and integration with Microsoft Exchange and Skype for Business.

CRISC Certified Risk and Information Systems Control Manager Technology Professional
CRISC Certified Risk and Information Systems Control Auditor Professional

Progent offers the services of a CRISC-certified risk management expert to help your company to design and deploy an enterprise risk management solution following best practices identified by CRISC and crafted to align with your company's risk appetite, business objectives, and budgetary guidelines.

Cybersecurity Contractors Juniper J Series Firewall
Security Companies Juniper J2320 Router

Progent's Juniper-certified network engineers can assist your organization to design and carry out the installation of Juniper J Series firewall/VPN routers, configure security policies and fault-tolerant redundancy, and provide ongoing technical consulting and troubleshooting services.

Microsoft Certified Partner Online Help
24 Hour Small Business Network Consulting Services Microsoft Certified

Progent is a Microsoft Certified Partner and has earned special competencies that include Advanced Infrastructure Solutions and Information Worker Solutions. Microsoft Certified Partners represent the most successful organizations who receive the top client endorsement and enjoy the closest operational relationship with Microsoft. The understanding, capabilities, and commitment needed to earn the level of Microsoft Certified Partner benefits Progent's customers by enabling Progent to provide your business better support for your information system.

24 Hour OS X Troubleshooting Engineers
macOS Configuration Consult

Progent provides national online technical support and consulting services for businesses that run Apple Mac OS X networks or whose IT systems include a combination of macOS and Mac OS X with Microsoft products. Progent's engineers can provide Apple macOS and Mac OS X users a variety of IT services such as desktop assistance, migration to the most recent version of OS X from other earlier versions of Apple macOS and OS X, plus expertise with Apple macOS and OS X application software. Progent's specialists in Apple technology can also help you with Apple iPhone and Apple iPad support, or migrating to Apple's iCloud services. Online IT help provides optimum return for your IT dollar by preserving user productivity and limiting the hours charged for computer analysis and repair. Sophisticated remote support technology and skilled service specialists and engineers allow Progent to handle most IT issues without squandering time and expense by going to your site. In most of cases your IT issues can be dealt with over the phone or via a combination of phone help and remote network analysis. Progent can make available Cisco CCIE network experts and CISSP and ISSAP premier security specialists to help you with the most difficult network issues.

24x7 certificate expiration management Engineers
ProSight IT asset documentation management Professionals

Progent's ProSight IT Asset Management is a cloud-based IT documentation management service that allows you to create, maintain, find and safeguard data related to your IT infrastructure, processes, applications, and services. You can quickly locate passwords or serial numbers and be warned about upcoming expirations of SSL certificates ,domains or warranties. By updating and organizing your IT documentation, you can save as much as 50% of the time thrown away looking for vital information about your network. ProSight IT Asset Management includes a centralized location for storing and collaborating on all documents required for managing your business network like standard operating procedures and How-To's. ProSight IT Asset Management also supports a high level of automation for collecting and relating IT information. Whether youíre planning enhancements, performing maintenance, or responding to a crisis, ProSight IT Asset Management delivers the information you need when you need it.

Mac Office Outlook Classes
Top Quality Classes Mac Office PowerPoint

Progent offers onsite training designed for people who want to broaden their knowledge of the macOS and OS X operating system, Apple Mac computers, or Mac office software including Word, Excel, and Outlook for Mac. Progent also offers specialized group or individual online classes for Mac applications.

Exchange Server 2000 Upgrade On-site Support
Exchange 2000 Upgrade Consulting

Years of background with Microsoft's Exchange technology has made Progent among the most qualified IT consulting firms in California for configuring email solutions powered by Microsoft Exchange 2000 Server. Progent is skilled in helping small companies get all the advantages of Microsoft Exchange Server under common situations including upgrading from Microsoft Exchange 5.5, moving from an ISP-based or POP3 mail environment, and outsourcing your Exchange Server administration.

Biggest Fault Tolerant Data Center Onsite Technical Support
Professional Fault Tolerant Interoffice Connectivity

Progentís high availability system consultants offer non-stop computing consulting, disaster recovery services, system load balancing, high-availability interoffice connectivity, 24x7 Internet architecture design, high-availability data center support, and other high-availability operations support to help your organization create a 24x7 environment for strategic applications. Progent has the experience to develop affordable, non-stop networks by deploying the evolving suite of Windows Cluster servers such as Windows Cluster Server 2003, SQL Cluster Server, and Microsoft Exchange Cluster Server. Progentís Microsoft and Cisco certified consultants can show you how to you build a fault tolerant mutli-site network with a completely mirrored Internet connection and efficient system load balancing.