Microsoft Gold-Certified Exchange Technical Support
MS Exchange 2000 Server:
Upgrades and Remote Technical Support
Additional Topics of Interest
SCCM 2012 Patch Management Remote Technical Support
Microsoft Experts SCCM 2012 Migration Online Support
Progent's Microsoft-certified consultants can help you to plan for, implement, and operate Microsoft System Center 2012 R2 Configuration Manager (SCCM 2012). Progent can assist you to upgrade smoothly to SCCM 2012 from an older change management solution or assist you to enhance your current SCCM 2012 environment to accommodate your evolving IT needs. Also, Progent can help you to build a software foundation that fully supports SCCM 2012 by delivering advanced consulting support for related Microsoft technologies including Active Directory Domain Services, Microsoft SQL Server and SQL Server Reporting Services, and IIS.
Firepower Management Center Integration
Cisco ASA Configuration Technical Support
Progent's certified Cisco network security consultants provide high-level PIX Firewall and ASA Firewall consulting services including infrastructure design, configuration, and management of Cisco firewall and Cisco security technology. The PIX and ASA Series of Cisco firewall products delivers strong user and software policy enforcement, mutlivector attack protection, and secure access services. Ranging from compact, plug-and-play desktop devices for small and home offices to modular gigabit products, Cisco PIX Firewall and ASA Firewalls provide advanced protection, high throughput, and excellent availability for network environments of all sizes. PIX and ASA Firewalls are based on a proven, specially designed platform, minimizing possible OS-specific security holes.
Postini Support and Setup
Antispam Support Services
E-Mail Guard is a complete solution for blocking spam and viruses. E-Mail Guard handles the protection and management of company email by offering constantly improved spam and virus filtering, policy management, content filtering, and protection against email-based directory harvesting and DDoS attacks. E-Mail Guard also features tracking, administration and reporting utilities plus outgoing email testing to help you troubleshoot your e-mail system and define and enforce corporate email policy.
Technology Consulting Services High Availability Networks
Fully Redundant Internet Network Configuration
Progent's fault tolerant network experts offer non-stop computing consulting, disaster recovery planning, network load balancing, 24x7 interoffice access, fault-tolerant Internet architecture design, high-availability data center services, and other high-availability operations consulting to show your company design a non-stop environment for strategic applications. Progent possesses the experience to design economical, fault-tolerant systems by deploying the evolving library of Windows Cluster servers such as Windows Cluster Server 2003, Microsoft SQL Cluster Server, and Microsoft Exchange Cluster. Progent's Microsoft and Cisco certified engineers can show you how to you design a high-availability mutli-location network with a fully mirrored Internet interface and intelligent network load balancing.
Duo Two-factor Authentication Specialists
Best Multi-factor Authentication On-site Support
Progent's Duo service plans incorporate Cisco's Duo cloud technology to protect against compromised passwords by using two-factor authentication. Duo enables single-tap identity verification on iOS, Android, and other out-of-band devices.
Consulting Network Infrastructure Asset Report
Professionals IT Infrastructure Asset Report
Progent's ProSight Network Audits offer a quick and low-cost alternative for small and mid-size organizations to get an unbiased assessment of the health of their IT system. Powered by some of the leading remote monitoring and management (RMM) platforms in the industry, and overseen by Progent's certified team of IT experts, ProSight Network Audits show you how closely the deployment of your core infrastructure devices conform to leading practices. The Basic and Advanced versions of ProSight Network Audit services are offered at a budget-friendly, one-time cost and provide immediate ROI such as a more manageable and more secure AD environment. Both versions also provide the long-term advantages of advanced remote network monitoring and management (RMM) technology. These advantages can include easier management, better compliance with government and industry security requirements, higher utilization of network assets, quicker troubleshooting, more reliable backup and restore, and less downtime.
Configuration Manager Expert
On-site and Remote Support Endpoint Management
Progent's Microsoft-certified engineers can help your company to automate desktop PC update and patch management by delivering expertise with administration tools like System Center Configuration Manager 2007, Systems Management Server, and WSUS.
.NET Linux Programmer
Programming Firms ASP.NET
Progent's software developers have worked for 20 years with .NET tools and the Visual Studio development environment and can create or enhance .NET applications rapidly and at low cost.
Windows Desktop Simulation on Apple Mac Computer Consultants
Remote Support Services Windows PC Simulation on Apple macOS
For businesses that have a mix of Mac and Microsoft Windows desktops, there are two popular alternatives for using Microsoft Windows-dependent applications on macOS or OS X: an external connection to an actual Windows PC or local simulation of a Windows operating system on a computer. Microsoft's Remote Desktop Connection for Apple Mac enables you to connect an Apple Mac to a networked Windows-based computer to run Microsoft Windows programs and share system resources. Virtual PC for Mac simulates Windows on a Mac system so you are able to run Windows programs directly. Progent's macOS and Mac OS X technology consultants can assist your organization to maintain these products for running Microsoft Windows applications on your Macs and can in addition help your organization to evaluate and install third-party solutions for Microsoft Windows platform emulation.
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Meraki Outdoor Wi-Fi AP IT Consultants
Cisco Expert Meraki 802.11ax AP Network Consultant
Progent's Cisco Meraki wireless access point experts provide remote and onsite support to assist businesses of any size to design, deploy, manage, expand or debug Wi-Fi networks that utilize Cisco Meraki APs. Progent can help you to set up and support Meraki-based Wi-Fi networks for environments that range from a teleworker's home or a branch office to a campus or a nationwide enterprise. Progent can also assist you to integrate other Cisco products such as switches, routers and ASA firewalls to build a cohesive network infrastructure that provides the same connectivity, responsiveness, security, manageability and uptime for wired and Wi-Fi users regardless of their mobility or device.
24/7 WatchGuard Firebox T35 Firewall Security Tech Services
WatchGuard Firewall Network Consulting
Progent offers consulting expertise for WatchGuard Firewall security appliances such as the WatchGuard Firebox and XTM families of Firewalls and the Firebox SSL VPN Gateway. Progent's WatchGuard consultants can help you select, configure, and maintain a WatchGuard Firewall appliance that fits your network security needs and budget. Progent can assist you to manage legacy WatchGuard firewall appliances or upgrade efficiently to current WatchGuard firewall solutions.
Work at Home Teleconferencing Support
Remote Employees Video Conferencing Network Consultants
Progent can help small and mid-size organizations to implement and troubleshoot teleconferencing technology to enable their telecommuters to collaborate effectively with teammates and customers.
Computer Consultant Offsite Workforce Security
Teleworker Cybersecurity Engineer
Progent can assist small and mid-size organizations to configure network security defense systems and provide response expertise required for teleworkers.
Remote Support Microsoft CRM
Microsoft Project Remote Support
Progent's application experts can provide in-depth consulting, custom development, deployment assistance, and online training for popular business applications covering vital areas including ERP, general accounting, business reporting, web application design, and the MS Office suite of business productivity software. As a Microsoft Partner with decades of experience delivering high-level consulting and troubleshooting support remotely, Progent can help clients throughout the U.S. to eliminate the time and fees related to travel and on-site visits without sacrificing the effectiveness of consulting support.
Integration Firm Telecommuting
Service Remote PC and Smartphone
Progent's remote connectivity and wireless synchronization specialists can help you to plan and deploy secure access solutions for off-site desktops, notebooks, and wireless handhelds so they integrate seamlessly with your IT network, enabling your business to improve the efficiency of your off-site workers.
Office 365 Publisher Integration Remote Consulting
24x7x365 Microsoft 365 Hybrid Solutions Computer Consultants
Microsoft 365, formerly called Office 365, is Microsoft's expanding suite of client productivity apps and cloud services available on a subscription basis. Microsoft 365 apps and cloud-based services are available in a variety of subscription plans targeted at markets from individuals and home offices to enterprises. Progent can provide fast and affordable online access to specialists with in-depth knowledge of Microsoft, Mac, Apple iOS, and Google Android platforms. Progent can help you to evaluate the many subscription plans available with Microsoft 365 and integrate your network with Microsoft 365 in a way that delivers maximum business value. Progent supports multi-vendor environments that include Windows, macOS, and Linux software. Progent can also help you to build and manage hybrid solutions that seamlessly combine on-premises and cloud resources.
Open Now Power BI and Oracle Outsourced Programming
24x7 Design Power BI Security
Progent's Power BI consultants can assist you to plan, deploy, manage, update or debug your Power BI business analytics solution. Progent can also assist you to prep your source data for Power BI visualizations. Progent can help you implement and administer an on-premises, cloud, or hybrid environment to run Power BI.
Top Quality Professional Hermes ransomware recovery
ransomware cleanup and file restore Professionals
Progent's Ransomware Hot Line provides 24x7 access to a proven ransomware recovery expert who can assist you to halt the spread of an ongoing ransomware breach. Call 800-462-8800
Urgent Microsoft Office XP Information Technology Management
Microsoft Office Onsite Computer Services
Progent's computer outsourcing support offerings for small companies feature planning Windows XP, Microsoft .NET Server, and BackOffice systems, coordinating migrations XP, Windows Server 2003, Active Directory, and Exchange 2003 Server, Help Desk services, remote and on-site troubleshooting, fixing stubborn integration issues, and producing a comprehensive security strategy. Progent can show you how to enhance system reliability and throughput via non-stop configuration, resilient network architecture, and proactive network monitoring. Progent also offers project management assistance for large-scale migrations and can assist with needs definition, product identification, BOM production, sourcing qualification, purchasing coordination, and complete documentation. Progent's IT outsourcing help also includes education for office productivity products such as Microsoft Office.
OS X Infrastructure Specialist
Network Consulting Mac Lion Networking
Progent's Mac networking consultants can help you with a wide range of network infrastructure areas such as network architecture, remote and mobile connectivity, internetwork compatibility, security, and new technologies including VoIP and high-speed wireless networking. For business networks based exclusively on Apple Mac OS X or for environments incorporating a mix of Mac, Linux and Windows powered servers and desktops, Progent has the experience and depth to handle the complexity of planning, configuring, and maintaining a network architecture that is reliable, secure, efficient and aligned with your business goals. Progent can show you how to configure Apple's Xserve enterprise servers, Apple's Xserve RAID fault-tolerant storage systems, and Xsan SAN systems. Progent can also give you access to certified professionals to help you with Cisco routers and switches.
SQL Server 2016 PolyBase Remote Support
SQL Server 2016 Migration On-site Technical Support
SQL Server 2016 introduces significant improvements in performance, capacity, security, availability, BOYD integration, and built-in BI. Innovations include PolyBase for handling relational and non-relational databases simultaneously for data warehousing, Hadoop support, Dynamic Data Masking, Mobile Reports, and centralized management of local and cloud resources. Progent's Microsoft-certified consulting team can provide remote and on-premises support to assist organizations of any size to configure, administer or troubleshoot any edition of SQL Server 2016. Progent can also assist you to interface SQL Server 2016 with other core Microsoft products such as Windows Server and Hyper-V, Exchange, SharePoint, Microsoft Dynamics CRM, Skype for Business, and System Center Operations Manager (SCOM).
Wi-Fi 6 wireless controller Integration
wireless LAN controller Support Outsourcing
Cisco's Catalyst line of wireless controllers simplify the administration of Wi-Fi networks by unifying the configuration and management of Wi-Fi access points, tuning wireless performance by limiting the effect of radio frequency congestion, improving wireless uptime with rapid auto-failover, and hardening data security by detecting cyber threats and analyzing network traffic based on user class and locale. Progent can help you to configure Cisco wireless LAN controller appliances to manage and monitor Wi-Fi networks of all sizes. Progent can assist you to maintain and debug your existing Cisco Wi-Fi environment or implement an efficient migration to Cisco's modern wireless controller solutions.
Catalyst 3850 Switch On-site Support
Biggest Catalyst 4500 Switch Online Consulting
Progent's Cisco-certified CCIE experts can help your business to configure, manage, update, tune and troubleshoot Cisco Catalyst switches. Progent can also assist you to harden the security of Catalyst switches and move smoothly from outdated appliances to modern devices.
Infor SyteLine CloudSuite Business Analyst Consultancy
Infor SyteLine CloudSuite CPQ Consultant
Infor CloudSuite Industrial, previously branded SyteLine, is an ERP platform that embodies more than a quarter century of background assisting manufacturing, distribution and service organizations to manage supply chains and streamline critical processes to get products to market fast and meet customer commitments consistently. Progent offers the skills of an ERP consultant with more than two decades of experience working with the Infor CloudSuite Industrial/SyteLine product family. Progent can provide online or on-premises consulting that spans from occasional advice to end-to-end solution planning and project management outsourcing or co-sourcing. Sample consulting services offered by Progent for Infor CloudSuite Industrial include implementation, migration, business analysis, application development, Configure/Price/ Quote, web site integration, technical support, data conversion, Amazon AWS integration, training, and database administration.
ransomware removal and data recovery Specialist
Conti ransomware hot line Technology Professional
Progent's Ransomware Hot Line provides 24x7 access to a proven ransomware recovery expert who can assist you to contain the spread of an active ransomware attack. Call 800-462-8800
wireless LAN controller IT Consultant
Technology Consulting 802.11ax wireless controller
Cisco's Catalyst family of Wi-Fi controllers simplify the management of Wi-Fi networks by unifying the provisioning and management of Wi-Fi access points, optimizing wireless throughput by reducing the impact of RF congestion, enhancing wireless uptime with rapid auto-failover, and hardening data security by detecting threats and filtering traffic content according to user type and location. Progent can help your business to deploy Cisco wireless LAN controller appliances to manage and monitor Wi-Fi LANs of any size. Progent can assist you to administer and debug your existing Cisco Wi-Fi solution or carry out an efficient migration to Cisco's modern Wi-Fi controller solutions.
Remote Branch Office System Consultant
After Hours Project Management IT Services
For corporations with branch offices in or any area served by Progent's consultants, Progent's Microsoft-Premier IT consulting experts and authorized Cisco system specialists can provide a variety of network support services such as project management, SOX compliance, site moves, enterprise security, network design, on-site or phone-based branch office support, and technical support for colocation hosting facilities. A Progent IT consultant can show you how to design a multi-office network that makes smart use of colocation services and Internet data centers. Progent's Microsoft Premier engineers can help major enterprises design, integrate and support major rollouts of the latest releases of Microsoft products such as Enterprise Active Directory, Microsoft Exchange Server, SharePoint Server, Microsoft SQL, and Enterprise Windows. Progent's CCIE and CCNP experts can help you deploy Cisco technology for connection solutions that combine simple, high-speed, integrated, and wireless networking.
Award Winning Exchange Server 2007 Specialist
Consulting Services Microsoft Exchange 2007
Progent's Microsoft certified consultants can help you define and implement an efficient in-place Exchange Server 2007 migration plan that minimizes productivity disruption, simplifies ongoing support requirements, and makes your Exchange Server 2007 easy to manage. For complicated multi-server or multi-site migrations, Progent has the knowledge and experience to finish your project quickly and economically. Progent's Exchange Server 2007 help, repair, and design services include assistance with the configuration of outside vendor enhancements of Exchange 2007 Server and the creation of unified messaging implementations powered by Microsoft Exchange 2007 Server.
24/7 SQL Server 2008 Migration Consultant
Microsoft Certified Expert Support and Integration SQL Server
SQL Server 2000 is a rich, Web-enabled database and data analysis package that enables the rapid creation of cutting-edge enterprise-class programs that can give your company a critical competitive advantage. SQL Server provides built-in support for XML and the capability to query across the Internet and beyond the firewall. The expertise of Progent's certified SQL Server 2000 consultants, averaging more than over 10 years of background supporting Microsoft integration, ensures you success in planning, deploying and supporting Microsoft SQL Server applications that are well connected with other applications powered Microsoft's .NET environment.
Database Administration Consultancy
Database DBA Online Support Services
Progent's Microsoft-certified database application consultants can provide businesses of any size online DBA and programming services for popular database products including MS SQL Server, Oracle, MySQL, and Microsoft Office Access. Support services offered by Progent include installation and integration, database design and programming, management services, replication and synchronization solutions, storage management, performance optimization, data migration, information security, backup/restore options, problem solving, and training.
South Carolina Systems Engineer
Nebraska Phone Support
If your company does not require emergency online support but you think you will need technical services with your network in the near future, you can conserve time and money and ensure that the right expertise will be ready when you need it by getting in touch with a Progent sales specialist and signing up as a client. For more information, phone 800-993-9400 or send email to information@progent.com.
24x7 Small Business Technology Consulting
Small Business Remote Technical Support
If you have a company IT system with 10 to 50 desktop users, Progent's computer outsourcing services save your organization from dependence on single freelance consultant while giving you cost-effective and dependable access to enterprise-class network support. By delivering IT consulting help when you need it, providing specialized expertise for key applications, offering value-added services such as automated network monitoring, and charging only for support you use, Progent gives you an affordable way for optimizing the business value of your small office network. Progent is the smart way for small organizations to create and maintain a reliable and safe information system and to benefit from quick access to the skilled consulting ordinarily available only to enterprises who are able to afford a large in-house IT group.
Services Private Clouds for Small Businesses
Small Business Private Clouds Consulting
Progent's private cloud hosting allows small and midsize organizations to run mission-critical applications such as SQL and Exchange Server from a hardened Tier III data center facility on fully redundant equipment with geographically separate backup. Progent uses Microsoft's Hyper-V platform for server virtualization and Microsoft Data Protection Manager for automatic backup and restoration. Smaller organizations can take advantage of Progent's private cloud hosting service to avoid major capital costs for the purchase, upkeep, and operation of network equipment and facilities while benefiting the highest levels of system reliability and physical security.
SQL Server 2017 and Windows Server 2012 R2 Computer Consultants
Microsoft Experts SQL Server 2017 SSRS Remote Consulting
Progent's certified SQL Server 2017 consultants can assist you to design and carry out a cost-effective migration from your existing SQL Server deployment to SQL Server 2017.
Wireless Site Survey Network Consulting
Wi-Fi Site Survey Setup and Support
Progent's wireless site survey services help you to design, install and troubleshoot a Wi-Fi LAN optimized for your facilities, providing you a WLAN that delivers the reception, performance, capacity, Quality of Service, security, and hand-off capability your company needs. Wireless survey services from Progent include online predictive modeling for planning a Wi-Fi LAN and onsite survey services for confirming, tuning, and debugging a functioning Wi-Fi network.
MSP360 Server Backup Network Consultants
MSP360 Backup Professional
Progent can assist you to design, implement and debug a backup/restore solution based on MSP360 technology. MSP360 enables file or image-based backup/recovery for virtual machines and physical computers, supports all leading public clouds, and permits you to build a data protection solution with a low Recovery Time Objective (RTO) and a granular RPO. With ProSight DPS 360 Backup, Progent can provide comprehensive monitoring and management of your backup system to protect against data loss caused by human miscues, system glitches, ill-intentioned users, and malware attacks such as ransomware.
Network Consultation Cisco
Computer Systems Consulting Cisco Access Point
Progent can help you to deploy Cisco's networking products to create a solid basis for your local, cloud-centric, or hybrid-cloud data center and streamline operations in key areas including hardware utilization, security and compliance, manageability, uptime, and recoverability.
Emergency At Home Workers IP Voice Troubleshooting
24x7 Support Offsite Workforce VoIP
Progent can assist small and mid-size businesses to configure IP voice solutions to provide their telecommuters the advantage of virtual extensions of the company phone infrastructure.
Microsoft Exchange 2007 Consult
Exchange 2007 Edge Server Consultants
Progent's expert support team can help you define and deploy an efficient in-place Microsoft Exchange 2007 migration plan that avoids productivity disruption, simplifies long-term service requirements, and makes your Exchange 2007 Server easy to manage. For complex multiple server or multi-site upgrades, Progent has the background to finish your project rapidly and affordably. Progent's Microsoft Exchange Server 2007 support, repair, and design services include expertise with the integration of outside vendor enhancements of Exchange 2007 Server that are best aligned to your business needs.
Extended Call Desk Remote Support Services
Extended Support Desk Online Support Services
Progent's Co-managed Call Center service allows your business to share responsibilities for Help Desk services transparently between your in-house IT staff and Progent's pool of certified desktop support technicians and subject matter experts (SMEs). Progent's Co-managed Help Desk service is an advanced support solution based on ConnectWise Manage, the leading shared professional services automation (PSA) tool for managing service requests, ticketing, responsibility, status tracking, and reporting.
Windows and UNIX Consultant
Windows, UNIX, Solaris On-site Technical Support
If your office computer system combines UNIX, Linux or Solaris technology with Microsoft Windows, Progent can show you how to integrate your IT resources into a unified environment that permits all your operating systems to coexist for easy administration, seamless information exchange, high dependability, enhanced throughput, and strong security. Progent's UNIX/Linux/Solaris and MS Windows coexistence assistance offerings include network architecture configuration and service, support for Microsoft Windows services for UNIX (SFU), online network monitoring and administration, remote technical help and repair, on-site technical support, and Help Desk support.
Consultancy ransomware system rebuild
ransomware data restore Specialist
Progent's Ransomware Hot Line provides 24x7 access to a seasoned ransomware recovery consultant who can assist your business to halt the spread of an ongoing ransomware attack. Call 800-462-8800
Branch Offices Online Support
Remote Office Technology Consulting Services
Years of experience delivering Microsoft support and Cisco technology consulting has allowed Progent to develop a unique ability for serving branch offices that need network service with the flexibility common to with small firms but which offers professional client interaction, thorough documentation, and adherence to enterprise IT standards. If your enterprise has a sales office situated anywhere in or any region covered by Progent's engineers, Progent can provide a broad array of in-person and off-site IT support services and system design assistance.
24x7 Technical Support Services Windows Server 2012R2 Virtual Fibre Channel
Windows Server 2012R2 Multitenancy Remote Troubleshooting
Progent's certified consultants can assist you to evaluate the business value of Microsoft Windows Server 2012 R2 for your organization, create pilot systems and migration strategies, tune your infrastructure for local, multi-site, private or public cloud-based, and hybrid datacenters, educate your IT management team, create a corporate-wide security strategy, automate IT management, assist with application development, and build and validate a DR/BC plan.
Windows and Solaris Integration Support
UNIX, Windows Technology Professional
Progent can help you to plan and execute a smooth migration from a UNIX-based information system to a network based on Microsoft Windows and capable of supporting Microsoft's powerful office productivity products, commercial applications, and developer tools. Progent's UNIX, Windows and Cisco engineers and application specialists can assist you to preserve your information and reduce business disruption by designing an efficient transition strategy that preserves your existing assets in UNIX application and infrastructure. UNIX-to-Windows transition support services offered by Progent include analysis of current infrastructure, transition strategy and testing, MS Exchange migration expertise, data and application software transition, and server and storage system transition and consolidation.
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