Additional Topics of Interest

24-Hour Instruction Office Excel for Mac
Class Mac Office Outlook

Progent offers onsite education customized for people who wish to broaden their knowledge of the Apple macOS and OS X platform, Mac hardware, or Mac office software including Microsoft Word, Excel, and Outlook for Mac. Progent also can provide customized group or individual online training for Mac application software.

24 Hour Microsoft Experts Dynamics GP/Great Plains Information Technology Consulting
Great Plains Migration Consultant

Progent’s Microsoft certified experts provide a variety of support services for Microsoft Dynamics GP. Dynamics GP is a financial and ERP tool based, like all Microsoft financial tools, on the scalable and popular platform of Microsoft Windows technology. Dynamics GP provides an affordable solution for managing and integrating accounting, e-commerce, supply chain, manufacturing, project accounting, field service, and human resources. Dynamics GP is simple to deploy and integrate, and with its modular approach you are able to license only the capability you currently require, with the option to add users and increase functionality in the future. Progent’s Microsoft Dynamics GP consulting engineers can show you how to install, configure and manage the latest release of Microsoft Dynamics GP or migrate efficiently from an earlier version.

Microsoft Exchange Server Upgrade Consultant
Exchange 2003 to Exchange 2010 Upgrade Consulting

Progent's Microsoft-certified engineers can deliver low-cost remote and on-premises support to carry out your upgrade to Exchange Server 2010, produce thorough documentation of your new messaging system, educate your network support staff and users to get them up to speed quickly on Exchange 2010, and offer continuing management services and engineering support. Progent can also assist you to upgrade from Microsoft Exchange 2010 to Exchange 2013 or Exchange Server 2016.

System Center 2016 Security and Compliance Consulting
System Center 2016 and Hyper-V Integration Remote Technical Support

Progent's Microsoft-certified consultants have over 10 years of experience designing, deploying, enhancing and repairing SCOM solutions and offer organizations of all sizes advanced remote or onsite consulting support for System Center 2012 Operations Manager. Progent can help you to design an architecture for Microsoft SCOM 2012 servers that provides the performance and resilience required to watch over your IT resources efficiently, whether your datacenters are on-premises, cloud-based, or a hybrid environment. Progent can also help you to install and set up System Center 2012 Operations Manager management packs according to industry best practices for tracking network infrastructure and both Microsoft and 3rd-party apps and services. In addition, Progent can provide fast online or on-premises troubleshooting to assist you to fix critical problems uncovered by System Center 2012 Operations Manager.

MS Certified Service Reporting Specialist
Service Reports Consulting Services

Progent uses an enterprise-class support reporting system that stores and formats detailed documentation for all billed services. Unlike some independent consultants or local service organizations who offer scant documentation or details of tasks performed, each service provided by Progent is accompanied by comprehensive documentation. Each Progent consultant has use of the service documentation transmitted by each staff member to each customer. The discipline of documenting and organizing support records results in more efficient support and avoids a slew of common misfortunes such as when a support customer is effectively held hostage to a consultant who won’t release the keys to the kingdom.

Microsoft Office 2003 Small Business IT Outsourcing
Microsoft Server Consultants

Progent’s IT outsourcing services offer budget-friendly network consulting for small businesses. Whether it involves designing system infrastructure, setting up an internal Help Desk or using an outside one, rolling out an updated e-mail platform, monitoring your system, or creating a web-based eCommerce application, outsourcing your network engineering services can reduce costs and eliminate risks, allowing IT service expenses to grow in a more linear and manageable manner than is feasible by assembling a large, all-purpose in-house network support organization. Progent’s Outsourcing White Paper and flyers tell you how Progent can help you create a protected and highly available system foundation for your critical business software powered by Microsoft Windows including Microsoft Office XP, Microsoft Office 2003, and Microsoft Office 2000.

On-site Support Windows 10 Provisioning
Windows 10 Business Store Portal Configuration

Progent's Windows consultants can help organizations of any size to assess Windows 10 or to upgrade to Windows 10 from any earlier version of Windows. Online and onsite assessment and upgrade support for Microsoft Windows 10 provided by Progent's experts include Return on Investment analysis, project coordination, application and driver compatibility testing, test lab systems, virtualization strategies, Cloud and hybrid integration, mobile device management and synchronization, teleworker connectivity, security and compliance, streamlined deployment and administration, network infrastructure optimization, wired/wireless convergence, disaster recovery planning, webinar training for network management personnel and end users, and post-migration consulting support.

Dynamics GP Technology Consulting
Remote Support Services Great Plains

Dynamics GP 2010 accounting software is a full-featured business management platform that integrates data and processes across your business, communicates easily with other solutions, and connects workers, customers and suppliers unrestricted by time or location. Designed for small to mid-size companies, Microsoft Dynamics GP 2010 and Microsoft Dynamics GP Version 10.0 deliver functionality for financials, management reporting, project management, inventory and order control, e-commerce, human resource management, CRM, field force automation, manufacturing, retail, and web-based business services. Progent can show you how to install and maintain a reliable, protected computer and communications infrastructure to support Microsoft Great Plains, and can give you access to experienced Great Plains professionals to help your business benefit from the full power of Dynamics GP 2010.

Windows 8.1 Migration Help Center
Computer Consulting Windows 8.1 Help Desk

Microsoft Windows 8.1 is designed to run on devices from smartphones and tablets to engineering workstations. A wealth of innovative capabilities, such as touch screen support and iconic tile GUI, offer a wide range of advantages for companies who understand how to put them to work. Progent's Windows consultants can assist get your organization up to speed with Microsoft Windows 8.1 and show you how to derive significant competitive value from the product's many technical enhancements.