Progent offers cost-effective online consulting to help businesses of any size to access Amazon AWS cloud services including Elastic Compute Cloud (EC2) for virtual machine hosting, Amazon S3, and Amazon Glacier. Progent can help your IT team with every aspect of Amazon AWS migration and troubleshooting including requirements analysis, readiness assessment, system design, pilot testing, configuration, administration, performance tuning, licensing management, disaster recovery mechanisms, and security strategies.
Progent can provide you with experts who can customize your Microsoft Dynamics ERP, MRP, and accounting system packages to suit your particular business requirements. Progent’s Microsoft support experts offer expertise in Microsoft Dynamics Microsoft Axapta, Microsoft NAV Business Management Software, Microsoft Solomon, and Microsoft Business Solutions Retail Management Software. Progent also provides expert e-Commerce consulting services for secure, company-wide information sharing as well as integration with Customer Relationship Management packages.
Progent's disaster recovery planning and business continuity professionals can show you how to design a disaster recovery plan in case of an IT network disaster. Progent can show you how to create a complete disaster recovery strategy that incorporates scheduled disaster recovery evaluations and drills. Progent's Microsoft and Cisco-certified professionals can also show you how to build an affordable, high-availability network solution that addresses availability issues covering a wide array of network technologies and procedures.
Forefront TMG 2010 builds on the proven security capabilities of Microsoft ISA Server 2006 and offers a centrally managed Internet gateway that delivers a single-server platform for an array of security functions including an multi-layer firewall, URL monitoring and filtering, antimalware, IPS, reputation services, Virtual Private Network management, and HTTP/HTTPS inspection. Microsoft Forefront Threat Management Gateway provides advanced web security reporting capabilities, allows customized reports powered by Microsoft SQL Server, works with Active Directory to simplify authentication, and can be deployed as a virtual server to cut expenses and enhance availability. Progent's Microsoft-certified engineers can help you to plan and execute test and production implementations; integrate Microsoft Forefront TMG 2010 with Windows Server 2008 R2, AD, Microsoft SQL Server, Microsoft Exchange Server, and SharePoint; set up Microsoft Forefront Threat Management Gateway to operate on a virtual server with Microsoft Windows Hyper-V; and provide ongoing consulting and repair services. Progent's consultants can also help your organization to upgrade economically to Microsoft Forefront Threat Management Gateway 2010 from any version of ISA Server.
E-Mail Guard from Postini provides constantly upgraded spam and virus blocking, content filtering, and security from e-mail-borne directory harvesting and DSA attacks. Progent is a Postini partner and support specialist. If your company is too small to purchase for a regular Postini license, you can still have access to Postini’s Perimeter Manager services through Progent’s E-Mail Guard spam filtering and virus defense service program. Progent’s certified e-mail protection professionals can show you how to create an email defense plan that incorporates spam filtering and antivirus technologies and policies.
System Center 2016 delivers major improvements in the management of hybrid cloud networks by offering advanced support for Windows Server 2016, Windows 10 clients; unified management of heterogeneous networks that incorporate various Linux distributions, Microsoft Hyper-V and VMware vSphere; and expanded public and private cloud support such as closer integration with Microsoft Intune for iPhone and Android smartphone management plus native integration with Microsoft Operations Management Suite for cloud-based analytics and reporting. Progent's Microsoft-certified consulting staff offers world-class online and onsite support for all components of System Center 2016 including Operations Manager, Configuration Manager (SCCM), Virtual Machine Manager (SCVMM), Data Protection Manager (SCDPM), Orchestrator, and Service Manager (SCSM). Progent can assist your business to design and install a new deployment of Microsoft System Center 2016, expand or tune an existing one, upgrade efficiently from an earlier release of System Center, or debug your System Center environment.
Progent offers economical online consulting services for all editions of Microsoft Access including desktop and browser-based versions and can provide expert help for Access application development, database migration, performance tuning, BI reporting, and troubleshooting. Progent also offers custom online training for Office Access programming and database management.
When performing IT projects for corporate clients, Progent follows a phased methodology driven by specified milestones in order to achieve financial, timing and technical goals while minimizing business disruption. Progent's Enterprise Services Methodology follows industry project management procedures based on the best practices described by the Microsoft Solutions Framework Project methodology which specifies requirements definition, architecture recommendations, pilots, design adjustments, and professional deployment. All facets are recorded to provide a detailed summary of technical services performed and to help in downstream system support.
Progent’s Shared Call Center service makes it possible for your business to share responsibilities for Help Desk support transparently between your in-house IT staff and Progent's nationwide pool of seasoned desktop support technicians and matter experts (SMEs). Progent’s Co-managed Help Desk service is an advanced support solution built around the leading shared PSA tool for managing service requests, ticketing, responsibility, progress tracking, and reporting.
Progent offers small businesses two ultra-affordable security inventory scanning packages that include, at a set fee, remotely administered scans of your security profile which are analyzed by certified security specialists who assess the data collected by the scan, deliver unbiased summaries of your existing security vulnerability, and offer suggestions for remediation. Progent has developed two complementary security inventory packages for external and internal scanning that are priced to meet the budgets of small businesses while providing enterprise-quality evaluations of your network's exposure to attack.
Microsoft Small Business Server (SBS) is a low-cost collection of essential servers that provides the foundation for a feature-rich but manageable information. The technical sophistication of the Microsoft .NET components included with Microsoft Small Business Server calls for a computer consultant with hands-on experience planning and integrating seamless, end-to-end business technology solutions. Progent's SBS Server professionals have an average of more than 10 years of experience integrating computer systems built on Microsoft technology. This experience ensures you success in deploying, managing, and troubleshooting IT environments that include the SBS Server package of servers and productivity software.
Progent's Microsoft-certified consultants offer online and on-premises consulting services for organizations of all sizes to evaluate the costs/benefits of upgrading to Skype for Business from any version of Lync Server or Microsoft Office Communications Server. Progent can assist your business to design a local, cloud-based or hybrid deployment; integrate Skype for Business with Microsoft SQL Server,Exchange, SharePoint and Office; configure HA mechanisms; interface Skype for Business with your PSTN gateway; and interface with third-party communication systems such as Cisco Video Interop Server. Progent's certified network security experts can help you design and verify a security strategy for your Skype for Business deployment that is compliant with government and industry standards.
Progent's Cisco certified Wi-Fi consultants offer economical online and onsite help for legacy and modern 802.11ac Aironet Wi-Fi access points (APs) and Progent can help you to design and manage Wi-Fi environments that incorporate indoor and outdoor/ruggedized Aironet access points.
The Help Desk service delivery model adopted by Progent gives small and midsize businesses an affordable alternative to reliance on independent consultants by offering broad technical knowledge accessible to numerous engineering teams, optional round-the-clock availability of emergency assistance, fast escalation to world-class experts for solving even the most complex problems, service consistency and dependability, prompt follow through overseen by veteran service administrators, a selection of convenient mechanisms for initiating support tasks, and a high level of progress transparency enabled by ticket tracking and available through a web-based portal.
Microsoft Forefront Threat Management Gateway is based on the powerful security technologies of ISA Server and offers a centrally managed web gateway that acts as a one-server platform for an array of security features such as an multi-layer firewall, URL monitoring and filtering, antimalware, IPS, reputation services, Virtual Private Network management, and HTTP and HTTPS inspection. Forefront Threat Management Gateway provides comprehensive web security reporting capabilities, allows customized reporting generated by SQL Server, integrates with Active Directory to streamline authentication and policy enforcement, and can be operated as a virtual machine to lower expenses and improve availability. Progent's Microsoft engineers can help your company to plan and carry out test and production implementations; interface Forefront Threat Management Gateway with Windows Server 2008 R2, Active Directory, SQL Server, Exchange Server 2010, and Microsoft SharePoint 2010; install Microsoft Forefront Threat Management Gateway to operate on a virtual machine with Windows Hyper-V; and provide ongoing consulting and repair services. Progent's consultants can also assist your organization to migrate economically to Microsoft Forefront Threat Management Gateway from ISA Server.
Progent can deliver a wide array of affordable consulting and support services to help you to install, integrate, troubleshoot, and manage desktop PCs and notebooks powered by Microsoft Windows, Apple macOS and OS X, or various editions of Linux. Progent can offer onsite or online technical support for individual machines or laptops or work with your business to design and implement a large-scale migration to new or updated OS platforms and business applications. Progent can also provide consultants and technicians to help your company to prepare for and implement a site move or merger organized to produce minimal disruption of your productivity.
Progent offers technical support for mid-size businesses with 100 to 250 system clients. The medium size business or work group has typically been an underserved segment of the market for network consulting services. The cost structures and support access models of major third-party support firms make them too expensive for the ordinary mid-size company or small medium business (SMB), which usually relies on a minimal IT budget with which to support an IT system whose complexity and sophistication are frequently similar to the information systems of far bigger enterprises. Progent's support delivery model, which takes great advantage of online support, virtual office infrastructure and 24x7 server monitoring, dramatically reduces the IT support costs of an SMB while offering the small organization with enterprise-level service from certified, IT consultants with background in a wide array of small business technologies. If your mid-sized organization or small business is searching for levels of network help appropriate for a mid-size office without paying enterprise prices, you need Progent.
Progent's ProSight Email Guard uses the services and infrastructure of top information security companies to deliver centralized management and world-class protection for your inbound and outbound email. The powerful architecture of Email Guard managed service combines cloud-based filtering with an on-premises security gateway device to offer advanced defense against spam, viruses, Denial of Service (DoS) Attacks, Directory Harvest Attacks, and other email-borne threats. ProSight Email Guard's cloud filter serves as a first line of defense and keeps most unwanted email from reaching your network firewall. This reduces your vulnerability to external threats and conserves network bandwidth and storage. ProSight Email Guard's on-premises gateway appliance provides a further layer of analysis for inbound email. For outgoing email, the local gateway offers anti-virus and anti-spam filtering, protection against data leaks, and encryption. The local gateway can also help Microsoft Exchange Server to track and protect internal email that originates and ends inside your security perimeter.
Progent’s Microsoft-certified experts offer companies of any size consulting, troubleshooting, and application development expertise for SharePoint and SharePoint Online. SharePoint is an advanced platform that utilizes web technology for efficiently connecting people, groups and data. Microsoft SharePoint offers a common spot for your employees or clients to connect to, organize, distribute and interact with useful data, files, and applications and to interact with one another. Microsoft SharePoint enables faster and more intelligent decisions, more efficient sharing across teams and more streamlined business processes. Windows SharePoint Services join workers, clients, workgroups and projects with the knowledge they’ve developed in a manner that makes data convenient to find, download and re-use. Progent's SharePoint experts can assist you to manage your current SharePoint environment or upgrade to the latest release of SharePoint Server or to SharePoint Online.
Systems Management Server provides added functionality for change and configuration management of Windows-powered systems through SMS Feature Packs. Feature Packs reduce the net administrative costs of managing and deploying software products by making it simpler to install system images, manage mobile computers, and run management utilities. In addition to alerting you about ways to save management expenses by deploying Microsoft SMS 2003 Feature Packs, Progent's consulting experts can help you plan and implement IT projects that cover processes that Feature Packs are designed to streamline. Progent's migration and update services can minimize spending and eliminate business disruption as you move to the latest operating systems and programs. Progent's wireless consulting experts can show you how to develop efficient processes and standards to manage PDAs and smart mobile phones so your mobile workforce stays productive and secure. Progent's CISSP-certified consultants and CISM-certified consulting professionals can show you how to develop a security plan that includes policies, procedures and IT products to keep your IT network protected.
Mid-sized companies can derive all the advantages of Microsoft System Center Operations Manager and have quick availability of Progent’s Microsoft and Cisco Premier network consulting experts. Thanks to Progent's economically priced IT support packages, mid-size organizations can choose a basic co-sourcing service program built around Microsoft Operations Manager with server monitoring, automated warnings, comprehensive system analysis, Help Desk support, and online troubleshooting. For companies with line-of-business applications who need zero-downtime networking, Progent can provide a complete 24x7 outsourcing solution. Progent offers expertise in Operations Manager 2007 to provide mid-size business networks enterprise-class availability, security and performance.
Progent's Cisco-certified Wi-Fi integration consultants can assist you to deploy, administer, and debug Cisco Wi-Fi products including Cisco's Aironet and Meraki 802.11ac wireless access points (APs) as well as Cisco's Wireless Network Controllers.
Exchange 2013 incorporates significant enhancements to the capabilities of its predecessor Microsoft Exchange 2010 and introduces important innovations plus a revamped structure. These enhancements affect key areas such as manageability, availability, compliance, cost of ownership, collaboration, expandability, performance, compatibility, and productivity. Progent's Microsoft-certified Exchange Server 2013 consulting professionals can help you understand the potential advantages of upgrading to Microsoft Exchange Server 2013, design an efficient test and rollout strategy, and educate your IT staff to maintain your Microsoft Exchange Server 2013 solution. Progent can also provide ongoing remote consulting and management for Exchange 2013.
Progent’s Disaster Recovery/Business Continuity consultants offer in-depth backgrounds assisting small organizations to reduce system downtime by providing cost-effective online consulting support for disaster recovery/business continuity planning, high-availability network infrastructure, data backup and restore solutions, and transparent system maintenance. Progent’s business continuity consultants can assist you to develop and test an efficient business continuity strategy that matches your business needs and budget. Progent’s disaster recovery engineers can help you to design, deploy, and manage resilient technologies such as redundant Internet connectivity, virtualized servers, clustering, network load balancing, transparent off-site backup, and multi-location hot backup centers.
Progent can help your organization to plan for, deploy, and operate Microsoft System Center 2012 R2 Configuration Manager. Progent can assist you to upgrade smoothly to Configuration Manager 2012 from an older device and application management solution or assist you to modify your current SCCM 2012 environment to support your changing business needs. Also, Progent can assist you to create a software foundation that takes full advantage of SCCM by delivering advanced consulting support for associated Microsoft technologies such as ADDS, SQL Server and SQL Server Reporting Services, and IIS.
Progent's Windows Server 2019 disaster recovery preparedness consultants can assist you to plan and deploy a disaster recovery system built around Microsoft's cloud-tested Failover Clustering technologies such as Cluster Sets, Storage Replica, Storage Spaces Direct, Virtual Machine Load Balancing, and Cloud Witness.
Progent offers businesses of all sizes enterprise-class IT online or in-person consulting for networks powered by Microsoft Windows technology and Microsoft's .NET platform including Microsoft Exchange Server 2013 and MS SQL Server 2012. Progent's Microsoft and Cisco Certified IT consulting experts also can provide security consulting for businesses varying in size from the small office to the worldwide enterprise.
Progent's Cisco CCIE-certified network infrastructure consultants offer advanced support for Cisco Unified Communications Manager (CUCM) (previously CallManager). Progent can help you to integrate VoIP phones, create dial plans, set up SIP trunking and PSTN connections, deploy ISR G2 routers with CUBE support, and design UCS server high availability systems.
Cisco's PIX 500 firewalls have been discontinued and Cisco may no longer offer support these legacy devices. Progent still provides technical assistance for Cisco's PIX firewalls to help you with maintenance and Progent can also help you determine whether to move up to more current firewall technology available from Cisco. Progent's Cisco technology specialists can help your company design and implement a cost-effective migration to Cisco ASA 5500-X Series firewalls following leading practices.
The CISA accreditation is a recognized achievement that signifies mastery in IS security audit and control. Accredited by ANSI, the CISA accreditation requires that consultants pass an extensive test given by the ISACA professional group. Progent offers the services of a CISA-Premier Cybersecurity audit consultant trained to assist companies in the areas of information systems audit process, IT administration, systems and infrastructure ROI, IT support, safeguarding of data resources, and business continuity preparedness.
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Progent's expert application designers and software developers can help your business to create enhancements to Microsoft Dynamics GP that support the unique requirement of your business without losing the benefits of seamless Windows integration. Progent can also offer expertise with a range of development tools that can be utilized to build user-interface and data integrations with Microsoft Dynamics GP. These tools include Dexterity, Modifier, Visual Studio Tools for Microsoft Dynamics GP, Continuum, eConnect, Web Services for Dynamics GP, and Integration Manager.
Progent provides high availability load balancing support covering system load balancing, load balanced applications, LAN/WAN backbone routing, and content dispatching products including Cisco Content Engine. fault tolerant load balancing vendors for which Progent can provide consulting services include Windows 2003 Server Network Load Balancing Manager, Citrix Access Suite and Access Gateway, Cisco CSS, Cisco Content Distribution Manager and ACNS, and F5 Networks 3-DNS.
Progent has created special security packages intended to provide larger institutions a professional and thorough network security evaluation from a team of premier security engineers. All Progent's security evaluation bundles incorporate a collection of procedures including automated scans from inside and from outside the corporate firewall, expert analysis of scanned data by certified security engineers, creation of a report documenting the findings, plus an interactive high-level executive summary and a detailed interactive review for internal IT managers.
Progent's certified Windows Server 2019 consultants can assist your company to plan and carry out a cost-effective migration to Windows Server 2019 using your current deployment architecture or a cloud-hosted or hybrid deployment model. Microsoft Windows Server 2019 delivers major enhancements in capacity, performance, ease of management, virtualization, cybersecurity, hybrid on-prem plus cloud integration, resilience, and container support.
Progent can provide the part-time or temporary services of a veteran Chief Information Officer who can offer strategic direction to help you pick and support network technology to match your present needs and that can serve as a solid foundation for your future growth. Progent's part-time or temporary CIO services provide economic leverage to companies trying to optimize the impact of their network investment but who are unable or unwilling to take on another executive-level manager to their head count. Because Progent is vendor-agnostic, with a sizable staff of consultants certified to support all major OS platforms and connectivity technologies plus a broad selection and business applications, Progent is in a unique situation to provide objective recommendations along with expert technical help for developing information systems that match the particular needs of your business.
Progent can provide fast remote support from Cisco-certified CCIE network infrastructure consultants. Progent's CCIE experts can link to your environment via advanced remote support utilities to deliver fast and affordable analysis and remediation of critical network issues.
Progent's Mac experts can promote the creative facets of Macintosh computing by offering help services and education in graphics, audio, and video. Progent's consultants offer expertise in a range of Apple Mac programs such as Photoshop, Adobe Illustrator, InDesign, QuarkXPress, Apple Logic, MOTU Digital Performer, Digidesign Pro Tools, Final Cut Pro, Apple Motion, and After Effects. Progent can also assist you with specific jobs such as capturing or digitizing audio or video or setting up an audio/video production studio.
Progent's Microsoft-authorized experts can help you rationalize the business justification for implementing SharePoint 2007, consult with you on the appropriate edition of Microsoft SharePoint Server for your circumstances, provide configuration and deployment expertise, help you to install Microsoft SQL Server as a back-end DBM, optimize your network infrastructure, integrate your off-the-shelf and customized application software to operate with SharePoint Portal Server 2007, develop a company-wide security strategy that incorporates portal solutions, and deliver troubleshooting and Help Desk services.
Cisco has developed an extensive product line of routers that includes appliances built to provide the security, bandwidth, and availability demanded by customers from branch offices to worldwide enterprises and service providers. Cisco routers include support for redundancy, transparent failthrough, and backup power for improved reliability and system uptime. Progent can help you select and integrate Cisco routers to build a solid foundation for your IT system and to make it easy to expand as you support new users, open new offices, deploy new services, open your network to customers and partners, and support a more mobile workforce. Progent offers expertise in a range of routers based on the Cisco IOS platform, including Cisco's 800 family of small business VPN routers, Cisco 1800 and 3800 Integrated Services Routers, Cisco 1900 and 2900 G2 ISR routers, Cisco ASR 1000 and 9000 Aggregation Services Routers for wide area network edge applications, CRS Carrier Routing System for the network core, as well as legacy 3600 and 3700 Routers.
Progent’s National Support Center offers nationwide remote troubleshooting for Windows and Cisco-based small office computer networks. Progent's Microsoft and Cisco-Premier service experts provide phone support and online direct network connection to isolate and resolve technical problems quickly and affordably. The scope of IT experience available from Progent's staff of nationwide service professionals makes it possible to escalate even the most difficult network issues to appropriate specialists as required.
Progent can help your business to understand the many subscription options available with Office 365 and integrate your network with Office 365 so you derive maximum business value. Progent offers expertise with cross-vendor networks that incorporate Windows, macOS, and Linux technology. Progent can also assist you to build and maintain hybrid ecosystems that transparently integrate local and cloud resources.
Progent's Windows Server 2016 disaster recovery/business continuity experts can help you to plan and deploy a disaster recovery solution built around Microsoft's cloud-tested Failover Clustering technologies including Cluster OS Rolling Upgrade for non-intrusive migration to Windows Server 2016, Storage Replica for crash-consistent Recovery Point Objective (RPO), Storage Spaces Direct for enterprise-class network-attached storage using industry-standard hardware, VM Load Balancing for improving the speed and resilience of Failover Clusters while reducing TCO and operational expenses, and Cloud Witness for easy, affordable deployment of a failover cluster quorum arbitration point.
Progent's Mac networking consultants can help you with a wide range of network foundation areas such as network architecture, remote and mobile access, internetwork compatibility, protection, and emerging technologies including VoIP and high-speed wireless connectivity. For business networks built exclusively on Apple Mac OS X or for environments incorporating a mix of Mac, Linux and Windows powered servers and desktops, Progent has the knowledge and size to handle the challenge of designing, integrating, and maintaining a network infrastructure that is reliable, secure, efficient and aligned with your business goals. Progent can show you how to configure Apple’s Xserve enterprise servers, Xserve RAID fault-tolerant storage products, and Apple's Xsan SAN systems. Progent can also provide certified experts to help you with Cisco routers and switches.