Cisco's Small Business family of wireless access points are Linux-based devices intended as value-priced wireless solutions for small offices. Progent's Cisco CCIE Wi-Fi infrastructure experts can provide remote or onsite configuration and troubleshooting services to help you to design, configure, update, tune, manage and troubleshoot Cisco Small Business wireless access point deployments of any size or topology.
Progent's Microsoft-certified consultants have more than a decade of background designing, implementing, enhancing and troubleshooting SCOM solutions and can provide organizations of all sizes expert online or onsite consulting support for Microsoft SCOM 2012. Progent can help your company to design a topology for System Center 2012 Operations Manager servers that provides the responsiveness and resilience needed to watch over your IT resources effectively, whether your infrastructure are on-premises, cloud-based, or a mixed environment. Progent's SCOM consultants can also help you to install and customize Microsoft SCOM 2012 management packs according to leading practices for monitoring network fabric and both Microsoft and third-party apps and services. Also, Progent can provide fast remote or onsite troubleshooting to help you to fix serious problems uncovered by System Center 2012 Operations Manager.
Progent's certified security experts can run NodeZero-based PEN tests to make sure your security defense systems and policies are properly configured and effective.
If your business has a UNIX or Linux network or a mixed-platform network, Progent's CISM and CISSP-certified security specialists can help your whole enterprise in a broad range of security areas including security management practices, security design and models, access management products and methodology, software development security, business processes security, physical security, telecommunications, infrastructure and web security, and disaster recovery preparedness. CISA and CISM define the fundamental competencies and worldwide standards of knowledge that network security professionals are expected to possess. These accreditations provide IT management the assurance that those who have earned their CISM or CISSP qualification have the background and theory to offer effective security management and engineering services.
Microsoft Windows Server 2008 is a major step forward in making information systems more protected and available, easier to virtualize and administer, faster, and able to provide an improved platform for web hosting and development. Progent can assist your company benefit fully from the enhancements incorporated into Microsoft Windows Server 2008 by delivering consulting, troubleshooting, education, temporary staffing, network monitoring, and security expertise.
Progent's Support for IT Service Organizations lets you use Progent's consulting engineers under your own service brand as a transparent arm of your IT services staff.
Progent's Cisco-Certified technology consultants offer professional PIX Firewall support services encompassing design, integration and support of Cisco firewall and Cisco security technology. The Cisco PIX 500 Security Appliance Series of Cisco firewalls delivers robust user and application policy enforcement, mutlivector threat protection, and safe connectivity services. Ranging from small, plug-and-play desktop appliances for small offices and home offices to modular gigabit appliances, Cisco PIX firewalls offer a sensible level of security, speed and reliability for information environments of all sizes. PIX firewalls are build around a proven, purpose-built platform, PIX OS, minimizing potential OS-specific security holes. The Cisco PIX Firewall has received ICSA Firewall and IPsec certification as well as Common Criteria EAL4 evaluation status. PIX firewalls provide multiple integrated protection and networking services, including advanced application-aware firewall services, Voice over IP and multimedia security, site-to-site and remote-access IPsec VPN connectivity, intelligent access services, and extensive management tools. Progent's network consultants can show you how to choose and deploy any Cisco PIX 500 Series firewalls including the Cisco PIX 501 Firewall, the Cisco PIX 506 Firewall, the Cisco PIX 506E, PIX 515 Firewalls, the PIX 515E Firewall, the Cisco PIX 520 Firewall, Cisco PIX 525 Firewalls and the Cisco PIX 535.
NetDocuments (NetDocs) is a leading cloud-based document management system (DMS) built for legal workflows. Progent can provide online guidance from NetDocuments consultants to assist legal departments and law firms to plan, deploy, administer, optimize, or debug a document management system environment powered by NetDocs.
Amazon Marketplace Web Service is an integrated library of APIs that enables Amazon sellers to streamline their operations by automating key sales functions such as listings, orders, payments, fulfillment, and reports. By tapping into Amazon's extensive online ecosystem and automating their sales processes, merchants can broaden their market, reduce their operating costs, improve response time to customers, and increase their profits. Progent's Amazon Marketplace Web Service developers can work with your development team and provide programming, workflow integration, project management support, and mentoring to help you cut development time and get to market quickly.
Forefront Threat Management Gateway 2010 is based on the proven security technologies of Internet Security and Acceleration Server and offers a centrally managed Internet gateway that acts as a single-server platform for a variety of security functions such as an multi-layer firewall, URL filtering, antimalware, IPS, reputation services, VPN control, and HTTP/HTTPS inspection. Forefront Threat Management Gateway 2010 includes comprehensive web security logging and reporting capabilities, permits customized reporting powered by Microsoft SQL Server, works with Active Directory to simplify authentication and policy enforcement, and can be deployed as a virtual server to cut expenses and improve availability. Progent's Microsoft engineers can help your company to plan and carry out pilot and production deployments; interface Microsoft Forefront TMG 2010 with Windows Server 2008, AD, SQL Server, Exchange Server 2010, and SharePoint; install Forefront Threat Management Gateway to run on a virtual machine with Microsoft Windows Hyper-V; and deliver ongoing support and repair services. Progent can also help your organization to migrate economically to Microsoft Forefront Threat Management Gateway from ISA Server 2006 or ISA Server 2004.
Progent's Microsoft-certified engineers offer in-depth expertise in deploying, using and troubleshooting any edition of Microsoft Project Server and can deliver a broad range of cost-effective online consulting services based on proven best practices to help businesses of all sizes to receive all the advantages of this powerful platform. Consulting support available from Progent include solution planning, software configuration and upgrades, setting up secure collaboration among onsite and remote or mobile users, network infrastructure optimization, and customized online training.
Progent's ProSight family of managed services are geared to provide organizations who maintain small in-house network support staffs with affordable help from world-class management platforms and technical expertise. Advantages of the ProSight catalog of managed services include predictable IT management costs, smart automation of routine administrative processes, continual absorption of new information technology, smooth transition from older technology to current solutions, improved alignment of information technology with business objectives, guidance from veteran IT consultants, and freeing up management to focus on business rather than ever-changing network technology.
Progent's ProSight WAN Watch is a network infrastructure monitoring and management service that makes it easy and inexpensive for small and mid-sized organizations to map out, track, enhance and debug their connectivity appliances such as routers and switches, firewalls, and load balancers as well as servers, printers, client computers and other devices. Using state-of-the-art Remote Monitoring and Management technology, ProSight WAN Watch makes sure that infrastructure topology diagrams are always current, captures and displays the configuration information of almost all devices connected to your network, tracks performance, and generates alerts when issues are discovered. By automating time-consuming network management processes, ProSight WAN Watch can knock hours off common chores like network mapping, expanding your network, finding appliances that require important updates, or isolating performance bottlenecks.
If your office computer system combines Sun Solaris platforms with Microsoft Windows, Progent can help you to integrate your IT resources into a unified network that permits all your OS platforms to coexist for easy management, seamless dataflow, high dependability, enhanced throughput, and strong protection. Progent's Sun Solaris and MS Windows coexistence support offerings include IT infrastructure integration and service, consulting for Microsoft Windows services for UNIX (SFU), remote server monitoring and administration, remote network support and troubleshooting, in-person technical support, and Contact Center services.
Progent provides network services for medium size businesses who have 100 to 250 system users. The medium size company or office has typically been an overlooked segment of the market for network consulting services. The cost structures and service access practices of major outside support firms make them excessively expensive for the typical small company or small medium business (SMB), which usually has a minimal IT budget with which to support an information system whose complexity and sophistication are frequently comparable to the information systems of far larger enterprises. Progent's service delivery model, which takes great advantage of online support, virtual network technology and proactive server monitoring, significantly lowers the IT maintenance costs of a small-medium business while providing the mid-size company with enterprise-level service from professional, world-class experts with background in a broad range of small business technologies. If your mid-sized organization or small business is searching for the quality of IT help appropriate by a mid-size organization without budgeting big-company prices, you need Progent.
Progent's Ransomware Hot Line provides 24x7 access to a seasoned ransomware recovery expert who can help you to halt the spread of an ongoing ransomware breach. Call 800-462-8800
Progent's Microsoft certified consultants offer small and midsize companies expertise for Microsoft Forefront TMG and ISA Servers. Microsoft's Forefront TMG and Internet Security and Acceleration Servers include an advanced application-layer aware firewall that can protect your IT network from attack by external and internal threats. Forefront TMG and ISA Server perform deep examination of Internet protocols such as HTTP, which allows these products to uncover many threats that can get by ordinary firewalls. The integrated firewall and VPN structure of Forefront TMG and ISA Server support stateful filtering and monitoring of all VPN streams. ISA Servers are the centerpiece of Microsoft's network security strategy, and Progent's Microsoft-certified experts and CISSP, CISA and CISM certified security consultants can help you enhance your IT security through expert design and deployment of Forefront TMG and ISA Servers. Progent's Microsoft consultants can help your company to install Microsoft Forefront TMG 2010, manage and troubleshoot all versions of ISA Server, or migrate from ISA Server to Microsoft Forefront TMG.
Progent's CISSP-certified cybersecurity experts can help businesses of any size with any facet of information system security. Progent can implement cost-effective security systems that guard a small business from modern malware attacks or Progent can plan, deploy, and monitor an end-to-end security environment for hybrid networks that accommodate onsite, online, and mobile users sharing IT resources distributed over multiple physical datacenters and public and private clouds.
Progent's consultants have delivered support for Dynamics GP and Great Plains ERP software for more than 20 years and Progent has delivered system integration, software development, training, and debugging services since the product's original release. Progent can provide advanced support for updating out of date Dynamics GP deployments. Progent can assist your business to design, test, and carry out an efficient migration from a an outdated version of GP to the current edition of Dynamics GP.
Progent can assist you in any phase of your upgrade to Microsoft Exchange Server 2019 such as configuring Windows Server 2019 as a host for Exchange; designing high availability (HA) infrastructure for an on-premises, Microsoft cloud connected or hybrid environment; migrating mailboxes; planning and configuring Hyper-V virtualization; configuring HLB; setting up DAG groups with MCDB solid-state caching; integrating with Skype for Business 2019 for cloud voicemail; setting up collaboration with SharePoint; preparing firewalls; integration with Microsoft 365 and setting up Outlook.
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Progent's software developers have worked for two decades with .NET technologies and the Visual Studio development system and are able to build or enhance .NET apps quickly and at low cost.
Progent provides Windows 2003 Cluster Server expertise to help your organization deploy fault-tolerant server clusters designed to deliver 100% uptime. Windows cluster servers for non-stop networks include Microsoft Windows 2003 Cluster Server, SQL Server Cluster, and Exchange Server Cluster. By showing you how too plan zero-downtime server clustering environments powered by Microsoft Windows Clustered Server 2003, Progent's Premier Windows experts make sure that your non-stop server clusters are configured to maximize the competitive advantage of your computer network.
Microsoft Exchange Server 2013 incorporates major improvements to the functionality of its predecessor Exchange Server 2010 and introduces powerful innovations plus a redesigned architecture. These enhancements affect vital IT areas such as manageability, availability, security, operational costs, teamwork, expandability, throughput, cross-version interoperability, and the user experience. Progent's certified Exchange 2013 consultants can assist your organization to evaluate the potential business benefits of upgrading to Exchange Server 2013, create a cost-effective validation and rollout plan, and train your IT staff to maintain your Exchange 2013 solution. Progent also offers affordable online consulting and management services for Exchange Server 2013.
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Progent's Shared Call Center service makes it possible for your business to share the load for Help Desk support seamlessly between your IT staff and Progent's nationwide pool of seasoned desktop support engineers and subject matter experts (SMEs). Progent's Co-managed Help Desk service is an advanced support solution based on ConnectWise Manage, the top shared PSA tool for handling end-user service requests, ticketing, responsibility, status tracking, and reporting.
ProSight Data Protection Services ECHO provide small and medium-sized organizations an affordable and fully managed service for secure backup/disaster recovery (BDR). Available at a fixed monthly cost, ProSight DPS automates and monitors your backup processes and enables fast recovery of critical files, applications and VMs that have become lost or corrupted as a result of hardware breakdowns, software bugs, natural disasters, human mistakes, or malware attacks like ransomware. ProSight DPS can help you protect, retrieve and restore files, folders, apps, system images, plus Microsoft Hyper-V and VMware images/. Important data can be protected on the cloud, to a local device, or to both. Progent's BDR consultants can provide advanced support to configure ProSight Data Protection Services to be compliant with regulatory requirements like HIPAA, FIRPA, and PCI and, when needed, can help you to recover your critical data.
Progent applies no service activation charge and asks no monthly commitment for services provided during normal business hours. Progent's small granularity avoids big bills for quick fixes so you won't be forced to allow less critical problems to stay unaddressed.
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Progent's ProSight Network Audits offer a quick and affordable way for small and mid-size businesses to obtain an unbiased assessment of the overall health of their network. Powered by a selection of the leading remote monitoring and management platforms available, and supervised by Progent's world-class team of IT professionals, ProSight Network Audits help you see how well the configuration of your core infrastructure assets conform to leading practices. Both the Basic and Advanced versions of ProSight Network Audit services are available at a low, one-time cost and provide immediate ROI like a cleaner and more secure Active Directory implementation. Both options also provide the long-term advantages of advanced remote network monitoring and management (RMM) technology. These benefits can include simpler network management, improved compliance with information security regulations, more efficient utilization of network resources, faster problem resolution, more reliable backup and restore, and higher availability.
For small businesses considering Progent's IT outsourcing, consulting, or technical support offerings, phone 800-993-9400 or send email to information@progent.com.
Progent's Ransomware Hot Line provides 24x7 access to a seasoned ransomware recovery consultant who can help your business to contain the progress of an ongoing ransomware attack. Call 800-462-8800
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Progent's National Support Center provides nationwide remote support for Windows and Cisco-based small office IT networks. Progent's Microsoft and Cisco-Premier support engineers offer telephone support and online direct network access to isolate and repair technical problems quickly and affordably. The breadth of IT experience available from Progent's team of nationwide service engineers allows Progent to escalate even the most difficult network issues to appropriate specialists as needed.