Progent can provide the expertise of Microsoft-certified engineers and experienced software developers, DBAs, project management experts, network infrastructure architects, disaster recovery planning specialists, and security professionals to assist your business to assess the likely benefits of Microsoft SQL Server 2012 for your organization, install pilot systems at your site or at Progent's lab, design and carry out a smooth migration to SQL Server 2012 from earlier releases of SQL Server or from legacy database solutions, and define an efficient and secure IT infrastructure that lets you maximize the strategic benefit of Microsoft SQL Server 2012.
The ProSight Ransomware Preparedness Report is a low-cost service built around a brief discussion with a Progent backup/recovery expert. The interview is intended to help assess your organization's preparedness to defend against ransomware or recover quickly from a ransomware incident. Progent will consult with you directly to collect information about your existing security profile and backup system, and Progent will then produce a written Basic Security and Best Practices Report describing how you can apply best practices to build a cost-effective security and backup/recovery environment that reduces your exposure to a ransomware attack and meets your company's needs.
Progent's Juniper Networks-certified NetScreen consultants can assist you to install and integrate NetScreen 5000 series routers, migrate from older NetScreen devices to more current Juniper technologies, and repair infrastructure problems in Juniper-only or mixed-technology systems.
Progent can assist your business to understand the many subscription plans available with Office 365 and integrate your network with Office 365 so you derive maximum business value. Progent supports multi-platform networks that include Windows, macOS, and Linux technology. Progent can also help you to build and maintain hybrid networks that seamlessly combine on-premises and cloud-based resources.
Progent can provide expert support for every phase of your Exchange Server 2010 migration with services that include end-to-end project management, site analysis, project design and documentation, cost estimates of new software and equipment needed, suggested sourcing, system verification at client location or at Progent's testing facility, managing transitional coexistence between Microsoft Exchange 2010 and Exchange Server 2003 or 2007, deployment of the production system, deactivating the old servers, and training for client's IT staff and end users.
Progent's Cisco CCIE-certified wireless network consultants offer remote or onsite integration and troubleshooting services to help your organization to design, configure, update, optimize, manage and debug Aironet wireless AP environments of any size or topology. Progent's Cisco Wi-Fi controller experts can also help you to integrate your wireless environment with your wired network and cloud-based resources to create a seamless enterprise connectivity solution that is easy to administer and expand. Progent also can provide affordable wireless site surveys to assist you to determine the most appropriate selection, placement and configuration of Aironet Wi-Fi access points to work with your unique workplace design, construction, and expected network traffic.
Progent's Network Helpdesk Outsourcing Support Services for PC desktop support are intended especially for small businesses who need fast availability of a Help Desk Call Center with expert telephone support and full escalation capability but who must work within a restricted IT budget. Key features of Progent's Help Desk Outsourcing Support Services are Helpdesk Support, Optional Remote Access Support, Initial System Assessment, Expert Prioritization, Virtual Help Desk Call Center Support, Per Minute Billing, and Help Desk Software Selection and Integration.
System Center 2016 Operations Manager (SCOM 2016) is designed to promote consistent performance and maximum availability for critical applications by offering centralized, mixed-platform tracking of physical and virtual infrastructure deployed throughout on-premises datacenters and cloud environments. Progent's consulting group can provide world-class online and onsite expertise to assist organizations of any size to plan, integrate, tune, update and repair Operations Manager 2016 solutions. Progent can assist your company to migrate to SCOM 2016 from older releases or from other IT infrastructure monitoring products, or combine a variety of monitoring tools into a unified IT management ecosystem. Progent can also show you how to expand your SCOM 2016 scope to incorporate resources hosted on public clouds such as Microsoft Azure and Amazon AWS.
Progent's consultants have delivered support for Microsoft Dynamics GP and Great Plains software for nearly 20 years and Progent has provided integration, software development, training, and debugging services since the product's debut. Progent offers advanced support for updating out of date Dynamics GP/Great Plains ERP systems. Progent can assist you to plan, validate, and carry out an efficient migration from a a legacy release to the newest release of Dynamics GP.
Progent is structured to provide comprehensive remote support for all technical areas associated with small business IT networks and allows you to outsource an array of strategic, on-demand support services including a temporary CIO to offer senior-level IT design and negotiating skills, a Technical Response Center for help desk services, proactive server monitoring, spam and email-borne virus protection as an outside-the-firewall service, project management for major projects such as site relocations oroperating system migrations, Cisco-certified experts for designing high-performance and reliable infrastructure, security engineers to ensure data protection and regulatory compliance, disaster recovery experts to create business continuity plans, and software developers to write, customize, or repair mission-critical application programs.
Progent can provide cost-effective online support to assist businesses of any size to access Amazon Web Services (AWS) cloud services including Elastic Compute Cloud (EC2) for virtual machine hosting, Amazon Simple Storage Service (Amazon S3), and Amazon Glacier. Progent can assist you with every phase of Amazon AWS migration and troubleshooting including needs analysis, readiness evaluation, architectural design and review, pilot testing, configuration, centralized administration, performance tuning, software license management, disaster recovery mechanisms, and security and compliance.
Forefront Threat Management Gateway builds on the proven security technologies of Microsoft ISA Server and provides a centrally managed Internet gateway that acts as a single-server platform for an array of security features such as an multi-layer firewall, URL filtering, malware inspection, intrusion protection, reputation services, Virtual Private Network management, plus HTTP and HTTPS inspection. Microsoft Forefront Threat Management Gateway includes comprehensive web security logging and reporting features, allows custom reporting powered by Microsoft SQL Server, works with Active Directory to simplify policy enforcement, and can be operated as a virtual machine to cut costs and improve recoverability. Progent's Microsoft-certified engineers can assist your company to design and execute pilot and production deployments; integrate Forefront TMG 2010 with Windows Server 2008 R2, AD, Microsoft SQL Server, Exchange Server, and SharePoint 2010; install Forefront Threat Management Gateway 2010 to run on a virtual machine with Windows Hyper-V; and provide continuing consulting and repair services. Progent's consultants can also help you to upgrade smoothly to Microsoft Forefront TMG 2010 from ISA Server 2006 or ISA Server 2004.
Progent’s Microsoft-certified experts can provide businesses of all sizes consulting, troubleshooting, and application development expertise for Microsoft SharePoint Server and SharePoint Online. SharePoint is an enterprise collaboration platform that utilizes web technology for efficiently connecting people, teams and information. SharePoint Server offers a common spot for your workers or clients to access, organize, share and interact with useful information, files, and software and to interact with other people. Microsoft SharePoint allows faster and better decisions, more efficient access across teams and more economical business processes. Windows SharePoint Services connect employees, clients, workgroups and projects with the information they’ve created in a way that makes data convenient to find, retrieve and apply. Progent's SharePoint consultants can assist you to maintain your existing SharePoint ecosystem or migrate to the current release of SharePoint Server or to SharePoint Online.
ProSight Data Protection Services from Progent offer small and medium-sized organizations an affordable and fully managed service for reliable backup/disaster recovery. For a low monthly price, ProSight Data Protection Services automates your backup activities and allows fast recovery of critical data, applications and VMs that have become lost or corrupted as a result of component failures, software bugs, natural disasters, human error, or malicious attacks like ransomware. ProSight Data Protection Services can help you protect, retrieve and restore files, folders, apps, system images, as well as Hyper-V and VMware images/. Critical data can be backed up on the cloud, to a local device, or mirrored to both. Progent's disaster recovery consultants can provide world-class support to set up ProSight DPS to be compliant with government and industry regulatory requirements like HIPPA, FINRA, and PCI and, whenever necessary, can help you to restore your critical data.
Progent offers nationwide online phone support and consulting services for businesses that operate environments powered by variants of Linux or whose information systems include a combination of Linux platforms/Linux and Microsoft products. Online network consulting offers maximum return for your IT dollar by extending user efficiency and shortening the hours billed for network analysis and repair. Sophisticated online support tools and experienced service specialists and engineers combine to enable Progent to handle the majority of network problems without squandering time and expense by traveling to your location. In the vast majority of cases your network problems can be remediated over the phone or via a combination of telephone help and online access. Progent can put you in touch with Cisco CCIE network experts and CISA and CISM premier security specialists to assist with the most challenging network problems.
Progent's Cisco CCIE-certified VoIP phone and video IP phone consultants can assist you to integrate, maintain, and debug Cisco VoIP phones, desktop video IP phones and wireless IP handsets. Progent can provide expertise for all models of Cisco's IP phones from legacy Voice over IP products to the latest media phones. Progent's consultants can also help you to integrate your VoIP phones and video IP phones with Cisco Unified Communications Manager, previously branded CallManager, or with Cisco Unified CM Express to create a modern IP-PBX ecosystem for unified messaging and company-wide collaboration. Progent can also assist you to configure Cisco Unified CM applications that include Cisco Unified Communications Manager IM and Presence Jabber, Unity Express (CUE) for voicemail, Mobile Connect for Single Number Reach, and Unified Contact Center Enterprise (UCCE) for creating a highly automated customer contact center. Progent can provide expertise with any facet of Cisco VoIP Phone integration including reviewing dial plans, configuring SIP gateways, installing Cisco ISR routers with CUBE internetworking capability, and creating Cisco UCS server clustering and Cisco SRST systems for survivability.
E-Mail Guard is a comprehensive solution for defending against spam and viruses. E-Mail Guard addresses the protection and management of corporate email by providing continually updated spam and virus filtering, policy administration, content testing, and protection against email-based directory harvesting and Distributed Denial of Service attacks. E-Mail Guard also features tracking, administration and analysis tools plus outgoing email testing to help you fix your email environment and define and enforce corporate security policy.
Citrix offers a comprehensive family of products that deliver enterprise-level manageability, scalability, and performance for server virtualization and for centralized delivery of Windows desktops and Windows applications. For distributing virtualized Windows desktops and applications, Citrix offers XenDesktop and XenApp. For creating and administering virtual servers, Citrix offers XenServer and Citrix Essentials for Hyper-V. Progent's Citrix-certified engineers can assist you to assess the business advantages of Citrix technology and can help you plan, test, implement, optimize, and support Citrix virtualization platforms.
Progent provided a wireless networking environment that enabled a school to improve efficiency and avoid the ongoing expense of a dedicated data connection. Progent recommended a Proxim Tsunami high-speed wireless bridge. The economical building-to-building Proxim wireless bridge is designed for connecting remote sites up to 2.5 miles apart and can reach even longer distances. This wireless alternative offered improved bandwidth and reliability than recourse to amplifying the 802.11b wireless network, and because it utilizes the 5.8Ghz spectrum it provided immunity to local interference.
Progent's Microsoft-certified ISA Server consultants have extensive backgrounds developing corporate security designs for IT networks with multiple sites, mobile workers, and line-of-business web-based applications. A Progent ISA Server engineer is ready to help your small or mid-size company design and deploy an installation of Microsoft ISA Server 2004 that supports your IT protection requirements without limiting your productivity.
Progent provides nationwide remote help and troubleshooting services for businesses who run environments powered by variants of the Linux OS or whose IT systems include a mix of Linux platforms/Linux and Microsoft Windows products. Remote network consulting offers optimum return for your information technology dollar by preserving client efficiency and limiting the hours charged for computer repair services. Advanced online access tools and experienced technicians and engineers allow Progent to solve most IT issues without wasting time and expense by going to your site. In the vast majority of situations your IT issues can be remediated by telephone or through a mix of telephone help and remote access. Progent can put you in touch with Cisco certified CCIE infrastructure experts and CISSP premier security professionals to assist you with the toughest network issues.
The Help Desk service model adopted by Progent's Technical Response Center offers small organizations an affordable alternative to dependence on independent service individuals by offering extensive technical knowledge accessible to numerous engineering groups, optional round-the-clock access to emergency assistance, fast escalation to appropriate engineers for solving even the most difficult problems, support consistency and dependability, quick follow-up enforced by seasoned support administrators, a selection of convenient techniques for requesting support jobs, plus a high level of process transparency enabled by trouble ticket updates and available via a web-based portal.
Progent's Juniper-certified network engineers can help you utilize Junos OS and the Junos platform of network management applications to configure, administer, and monitor Junos-powered devices; migrate to the Junos OS operating system from other Juniper software platforms such as ScreenOS; and upgrade your Juniper routers, switches, and gateways to the latest version of Junos OS.
Progent's Microsoft-certified experts can provide network support and IT consulting services for Microsoft .NET Servers and applications and for Windows Server 2012, 2008 and 2003. Progent’s consulting professionals can show you how to design, integrate, maintain and administer the entire suite of Windows .NET Servers including Microsoft SQL Server 2012, Microsoft ISA Server, Small Business Server, Microsoft Exchange Server 2013 and Exchange Server 2010, Microsoft SharePoint Server, Windows Hyper-V, Microsoft Lync Server, Project Server, and System Center Operations Manager (SCOM).
Progent's seasoned team of network consultants and subject matter specialists have years of experience delivering online and onsite assistance for businesses of all sizes who need to integrate Android phones and tablets into their information systems so that users can be productive from anywhere. Progent has the range of know-how to solve technical problems that span numerous manufacturers and that represent a combination of legacy and up-to-date technology. Progent offers affordable online expertise to assist you with any facet of planning, deploying, managing and maintaining your BYOD solution. Progent can deliver occasional technical support to assist you to resolve particularly challenging technical problems, or Progent can provide comprehensive project management support to ensure that you finish major network projects on time and on budget. Progent can assist with local, cloud-centric, or hybrid network environments and can provide expertise with all major operating systems, applications, management tools and network infrastructure. Progent also offers customized group or one-on-one classes to help you manage and operate Android phones and tablets securely and productively.
Ubiquiti's UniFi line of Wi-Fi infrastructure devices includes indoor and outdoor Wave 2 Wi-Fi access points (APs), security gateways, and managed switches. UniFi appliances running on multiple sites with any number of access points can be remotely configured and administered using Ubiquiti's free UniFi Controller software, which centralizes and simplifies deployment, discovery, management, optimization, debugging, monitoring, and analytics. Progent offers the expertise of veteran wireless professionals who can help you to assess the value of Ubiquiti’s UniFi products for your environment and assist you to design, deploy, manage, and maintain your UniFi solution.
Even if your business has a minimal computer services group and a modest technology budget, your information network can still feature the same high availability and performance that once needed a large in-house service group. Progent's 24x7 Network Support Services for small businesses combine the expertise of skilled Microsoft-certified and Cisco-premier IT consultants, the latest network management software for proactive monitoring and threshold alarms, and cost-effective support programs such as a help desk service to keep your vital network applications and servers up and running.
Progent's background providing Microsoft .NET services and SQL Server help, and Progent's programming experience with VBasic, XML, and additional developer platforms enable Progent to design specialized line-of-business programs and eCommerce environments that integrate seamlessly with Microsoft Dynamics GP/Great Plains Software. Progent's Microsoft Dynamics GP reporting consultants can show you how to create reports that allow you to analyze your business more thoroughly, turning uncooked data into valuable insights into your company and customers.
Lync 2010 supports IM, Real Presence, voice/video conferencing, desktop collaboration, and both IP-based and public switched telephone network (PSTN) calling. Microsoft Lync 2010 can extend the functionality of Exchange, SharePoint and Office or cloud-based Office 365 and streamlines management through integration with Windows AD. Lync can also reduce expenses by eliminating VoIP equipment and subscription fees, PBX gear, or legacy video conferencing solutions. Progent's Microsoft-certified unified communications consultants offer remote and on-premises support to help your company to maintain and repair your current Lync Server 2010 deployment or assess the advantages of migrating from Lync to Skype for Business, which is the renamed and revamped release of the product family. Progent can also assist your organization to plan and execute a smooth Skype for Business upgrade.
Progent's certified Forefront Threat Management Server and ISA Server 2006 consultants can assist you to plan, deploy, and support an implementation of Forefront Threat Management Server 2010 or Internet Security and Acceleration Server 2006 on your information system that delivers the firewall protection, speed and manageability that your company needs.
Progent’s Technical Response Center offers nationwide extended hours remote support for IT networks powered by Windows and Cisco technology. Progent's Microsoft and Cisco-Certified support engineers provide after-hours telephone support and remote direct network connection to isolate and resolve technical problems quickly and affordably. The breadth of technical experience available from Progent's team of nationwide service engineers makes it possible to escalate even the toughest problems to competent specialists as needed. For urgent problems, the TRC tries to answer your call for service in less than one hour.
Progent's temporary staff augmentation services allow businesses to meet sudden increases in demand for IT professionals without dealing with the costs and delays associated with vetting and recruiting experienced technical workers and without increasing your permanent head count.
Altaro VM Backup offers small businesses a dependable and affordable platform for backing up and restoring Hyper-V and VMware-based VMs. Altaro VM Backup can be deployed in on-premises, offsite, multi-site, and cloud-hosted environments and also supports cost-effective cloud backup to Microsoft Azure Block Blob storage. Top capabilities include industry-leading Augmented Inline Deduplication to reduce backup storage requirements, Continuous Data Protection with backup spacing as short as five minutes for minimizing your Recovery Point Objective (RPO), military-grade encryption, granular restore capability for individual files and emails, extensive support for Windows Cluster Shared Volumes (CSV) and vCenter for managing large-scale deployments, and the ability to leverage Microsoft Volume Shadow Copy Service to back up live virtual machines with zero downtime. Progent is a certified Altaro partner and can provide a broad array of services to help you to plan, install, optimize and troubleshoot a backup and disaster recovery solution powered by Altaro VM Backup.
Progent provides consulting expertise for WatchGuard Firewall/VPN security gateways such as the WatchGuard Firebox and XTM series of Firewalls and the Firebox SSL VPN Gateway. Progent's WatchGuard professionals can show you how to select, configure, and manage a WatchGuard Firewall/VPN product that fits your network security requirements and budget. Progent can assist you to manage legacy WatchGuard firewall appliances or migrate smoothly to current WatchGuard firewalls.
For custom program development, Progent can provide programming consultants to write line-of-business software in areas such as commercial transaction webs, web site design, Microsoft Dynamics products including Great Plains Software accounting system, and specialized management reports produced by Crystal Reports, Microsoft Access, or FRx Reports. Progent’s experts can use Microsoft IIS to build custom eCommerce solutions powered by Microsoft ASP.NET. In addition, Progent can provide experts in a wide range of custom program development platforms including SQL Server and Delphi. For custom e-Commerce software, Progent also can provide specialists in custom Access, custom Visual Basic, custom Excel, and any other specialized development based on any Microsoft development platform.
Progent's Microsoft-certified SharePoint 2019 and SharePoint Online consultants can provide economical remote and on-premises consulting, software development, and technical support services for organizations of any size who want to migrate to SharePoint 2019 or SharePoint Online from legacy versions of SharePoint. Progent can help customers plan and execute a cost-effective upgrade to SharePoint 2019 on prem, SharePoint Online, or a hybrid environment that incorporates onsite and cloud resources into a cohesive information management system.
Progent offers small and mid-size organizations expert consulting for Intrusion Protection products and IPsec VPN technology from leading firewall and Virtual Private Network security vendors such as Check Point Software, Juniper Networks, and Symantec. Progent can help you create a detailed security plan and select the right products from a variety of vendors to achieve your security objectives while staying within your budget limits.
Microsoft Windows Server 2012 R2 Essentials is an affordable, versatile platform that allows small organizations to transition from the older physical in-house datacenter to the modern hybrid networking paradigm that combines on-premises and virtualized cloud-based software and infrastructure. Progent's Microsoft-certified consultants offer budget-friendly remote consulting and troubleshooting services for Windows Server 2012 R2 Essentials. Progent can assist you to assess the potential business advantages of moving to WS 2012 R2 and implementing a hybrid local/cloud-based design for your network ecosystem. Progent can provide comprehensive project management support so you can design and execute a smooth migration to Microsoft Windows Server Essentials, Office 365, and other Microsoft Online applications and services. Progent also offers ongoing consulting help, technical support, and customized training.
Microsoft has made a strong effort to enable seamless hybrid networks that combine Office 365 Exchange Online and local Exchange systems. This allows you to have specific Exchange mailboxes hosted on your physical datacenter or private cloud and other mailboxes resident on Office 365. Progent's Microsoft-certified consulting team can assist you with any phase of planning, implementing and troubleshooting your hybrid Office 365/Exchange network. Progent's Exchange consultants can deliver as-needed expertise to help you through stubborn technical bottlenecks and also offer comprehensive project management outsourcing to make sure your hybrid Office 365/Exchange initiative is completed on schedule and within budget.
For advanced project management assistance, Progent can provide the services of senior IT experts with decades of experience in IT management, program development, and process engineering for organizations from Big 4 companies to dot-com startups to state government agencies. These proven IT managers offer project management expertise to assist enterprise customers follow best practices to make sure strategic projects are completed on schedule and within budget.
Progent provides technical support for medium size companies with 100 to 250 network clients. The medium size business or office has traditionally been an overlooked segment of the market for IT consulting services. The overhead and service delivery models of large outside support firms make them too costly for the typical small business or small medium business (SMB), which usually has a minimal IT budget with which to maintain an information network whose complexity and sophistication are frequently comparable to the information systems of much bigger enterprises. Progent's support delivery model, which takes great advantage of remote support, virtual office infrastructure and 24x7 server monitoring, significantly lowers the IT maintenance costs of a small-medium business while providing the small company with enterprise-level support from certified, world-class consultants with background in a broad range of midsized business technologies. If your medium size organization or small business is searching for the quality of network support needed by a mid-size office without paying enterprise prices, you need Progent.
Progent offers the expertise of RIM BlackBerry-premier consultants who can assist small businesses to design, manage, and repair BlackBerry solutions affordably and successfully, doing away with the requirement for an in-house BlackBerry expert and reducing the cost and hassle of maintaining a mobile wireless workgroup. Progent's BlackBerry engineers offer extensive experience cooperating with Progent's Microsoft-expert consultants, Cisco CCIE network engineers, and CISA and GIAC-certified security professionals. This wide range of knowledge, combined with Progent's efficient online service delivery model, provides small and mid-size businesses an efficient solution for integrating BlackBerry devices and software seamlessly into their information system.
Progent provides small businesses a pair of low-cost network security inventory scanning packages that include, at a preset price, remotely administered inventory scans of your network security profile which are analyzed by professional security engineers who interpret the data collected by the remote scan, present unbiased evaluations of your existing network security, and make suggestions for remediation. Progent offers two complementary network security evaluation scanning packages for external and internal security scanning that are priced to meet the budgets of small businesses while delivering enterprise-class evaluations of your network's exposure to attack.
Progent's certified Windows Server 2019 experts can help your company to design and implement an efficient migration to Windows Server 2019 using your current deployment architecture or a cloud-hosted or hybrid model. Windows Server 2019 offers significant improvements in scale, speed, ease of management, virtualization, security and compliance, hybrid on-prem plus cloud deployments, resilience, and container support.
Progent's expert application designers and programmers can assist your company to create enhancements to Microsoft GP/Great Plains that support the special needs of your business while retaining the benefits of Windows integration and connectivity. Progent can also offer help with a selection of software development tools that can be used to build integrations with Microsoft GP/Great Plains. These tools include Microsoft Dexterity, Modifier with VBA, Visual Studio for Microsoft Dynamics GP, Continuum, eConnect, Web Services for Microsoft Dynamics GP, Integration Manager and ODBC.