Enterprise Support Services
Exchange Help:
Design, Installation, Support
Progent's team of Microsoft-certified IT consulting experts and support technicians, Progent can provide enterprises with world-class and Microsoft Exchange 2019 planning and integration services and Microsoft Exchange 2016 migration support services. Progent's consultants can help plan, deploy, manage or troubleshoot on-premises or cloud-based Exchange Server 2016 or Exchange 2013 environments and can provide supplemental technical personnel to help large companies with migrations to Exchange 2016 Server in major cities throughout the United States.
- Progent's extensive field experience and technical depth make it possible to provide expert assistance for large and complex Microsoft Exchange email migration projects.
- Because email is a mission critical application, Progent's customers demand zero downtime and seamless migrations. Progent delivers on this requirement through proven project methodologies based on industry best practices.
- By selecting Progent as your expert consultant, your business leverages the experience of hundreds of successful Exchange projects that Progent has implemented over the past ten years.
- Progent specializes in performing seamless Exchange migration projects, where all server, communications infrastructure, system upgrades, and migration steps are transparent to users. By avoiding disruptions of user activity, your business stays productive.
- Since Microsoft Exchange server's first release in 1994, Progent's Microsoft-certified engineers have performed thousands of successful Exchange migration projects. Progent's experts have helped some of the 's largest corporations with architecture, deployment, and troubleshooting Exchange environments. Progent regularly handles migrations of Exchange environments with thousands of users and dozens of servers.
- Progent is experienced working with complex Exchange environments including enterprises with multiple sites, servers and data centers. Progent can also manage challenging projects such as Exchange upgrades in branch offices with no remote resources, multi-language environments, consolidation of multiple Exchange organizations into a single unified Exchange 2019 system, complete re-implementation, migration/integration of legacy email systems into Exchange, server consolidation, and seamless server rebuilds and migrations that do not disrupt user productivity.
- Extensive experience with setting up and troubleshooting the deployment of the Exchange Active Directory connector allows Progent to perform seamless, phased email migrations that progress user-by-user, office-by-office, or server-by-server.
- Progent can handle difficult migration scenarios such as when a fresh Active Directory or Azure AD structure is created to resolve problems with legacy naming, organization consolidations, or changes in organizational structure. Progent's engineers have experience in using Exchange and Active Directory migration tools from the Microsoft System Center suite in order to accelerate complex migrations into a seamless and manageable process.
- Progent's Active Directory and Azure AD expertise provides clients with an efficient solution for troubleshooting and resolving complex issues with Active Directory that impede successful Exchange deployment and/or migrations. For example, Progent's experts can identify and fix problems caused by Exchange beta software being installed into a production Exchange Active Directory environment or a failed Exchange installation.
- Progent offers expert and deep knowledge with core aspects of many areas of IT technology, including enterprise security, firewalls, Internet connectivity, fault tolerant network architecture, and VPN connections.
- Progent offers Microsoft Teams integration and Skype for Business support. Microsoft Teams, the successor to Skype for Business and Lync Server, helps enterprises take control of IM, Real Presence, and video/voice conferencing with a scalable solution that includes world-class security, seamless compatibility with Microsoft Exchange Server and the Microsoft Office suite, a powerful development platform, and compliance with regulatory standards including SOX, HIPAA, and GLB.
- Progent can help design and implement enterprise-class data protection and disaster recovery strategies, including the installation and support of tools from recognized leaders such as Veritas and Trend Micro.
- Progent can help with tricky recovery procedures, such as corrupted Exchange databases, loss of Active Directory environment, recovery of mailboxes to an alternate server, bringing an off-site disaster recovery site on-line, troubleshooting problems with restoration from backups, or diagnosing and recovering from damage created by worms and viruses.
If you are looking for expert help in designing, deploying or troubleshooting complex Exchange environments, call Progent at
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Urgent Microsoft and Cisco Certified CIO Support and Setup
CIO Remote Support Services
Progent can supply small companies with an IT management expert who can function as a part-time CIO. This part-time Chief Information Officer can offer strategic direction to help you deploy sensible IT products to enhance business operations so they match more closely with your business objectives. Your company can develop and install a well conceived information technology strategy without incurring the expense of a full-time senior IT executive.
After Hours Computer Networking NNCSE
Award Winning CNA Information Technology Outsourcing Firm
Progent offers clients access to consultants who have been awarded some of the IT industry's most prized credentials. Progent thinks that clients deserve to be sure that their computer service providers have formal training as well as broad real-world field experience so that Progent's customers can engage Progent's support with trust. In many cases, vendor certifications such as the Cisco Certified Internetwork Experts brings privileges for substantially better vendor help than is offered to uncertified service providers, allowing Progent to offer clients a higher class of IT service. In addition, recognized certifications such as CISM or CISSP for IT security can help corporate clients to show compliance with regulatory requirements by engaging the assistance of recognized industry professionals.
Citrix for Hyper-V Consultant Services
Citrix Lab Manager Engineer
Progent's Citrix consultants can help your organization to assess the strategic benefits of the available versions of Citrix Essentials for Hyper-V, assist you to integrate Citrix management utilities in your Microsoft Hyper-V network, and demonstrate to you how you can use Citrix Essentials to improve the responsiveness, availability, flexibility, and fault tolerance of your virtual environment while reducing the cost of resources and support and streamlining management tasks.
Service Desk Sharing Remote Consulting
Shared Helpdesk IT Consulting
Progent's Standard Help Desk Services offer a complete service desk solution that manages all aspects of online desktop technical support from service requests through ticketing, remote desktop control, progress tracking, problem solving, and management reports. Help Desk services are provided at a significant discount off Progent's regular Level 1 desktop support rates, and Progent offers the option of rapid as-needed escalation to subject matter experts to handle challenging issues.
Tandberg Telepresence Consult
Polycom Telepresence Consultancy
Progent can provide the support of a certified consultant with an extensive background integrating products from the major video conferencing/telepresence vendors such as Cisco, Polycom, and LifeSize and can assist you to plan, configure, expand, or maintain a video conferencing environment that preserves your current investment and maximizes the strategic value of your IT system. Progent can also provide the services of infrastructure consultants able to help companies of all sizes to build and maintain a network that delivers the performance, reliability, security, and scalability you need to support your telepresence solution.
Internet Security and Acceleration Server 2006 Online Help
ISA Server 2006 IT Consulting
Application Publishing with Internet Security and Acceleration Server 2006 provides greater control over intranet applications while enabling increased productivity by making these applications available to legitimate remote or mobile users. ISA Server helps guard business applications, services, and data across all network components with application-layer filtering and powerful publishing tools. Progent's Microsoft-expert ISA Server 2006 consultants can show you how to plan, deploy, configure, and support Internet Security and Acceleration Server 2006 on your system so your business achieves a smart and affordable combination of security, productivity, and speed.
Microsoft Certified Expert System Center 2016 Cloud Integration Support and Setup
System Center 2016 and Exchange Online Integration Onsite Technical Support
Small to middle size businesses can now enjoy all the benefits of Operations Manager 2007 and also have fast access to Progent's Microsoft and Cisco Certified network consulting professionals. With Progent's affordably priced network service programs, small and midsize organizations can choose a basic Operations Manager-based co-sourcing service program with server monitoring, reporting, Help Desk and remote troubleshooting or a complete round-the-clock outsourcing package. Progent offers expertise in Microsoft System Center Operations Manager to provide small business networks enterprise-class reliability, security, and performance.
Microsoft SBS Server Consult
Microsoft SBS 2011 Remote Support
Microsoft Small Business Server (SBS) is a low-cost suite of server products that offers the basis for a powerful but easy-to-manage information. The IT sophistication of the Microsoft .NET components included with Small Business Server 2011 calls for a network consultant with hands-on background designing and building cohesive, comprehensive business network solutions. Progent's Small Business Server professionals have an average of more than a decade of background supporting business systems based on Microsoft products. This experience ensures you results in installing, administering, and maintaining IT environments that incorporate the Small Business Server suite of servers and productivity software.
Specialists CRISC Certified Network Risk and Information Systems Control Architect
CRISC Certified Risk and Information Systems Control Manager Consultants
Progent can provide the services of a CRISC-certified risk management consultant to assist you to design and implement an enterprise risk management strategy based on leading practices identified by CRISC and crafted to match your organization's risk tolerance, business goals, and IT budget.
Symantec Raptor Security Consultancies
Symantec VPN Cybersecurity Firm
Progent's Symantec consultants can help you support discontinued Symantec firewall and Symantec VPN products such as the Symantec Raptor and VelociRaptor line or show you how to migrate to newer firewall solutions. Progent can also help you create and execute a complete security plan that can include firewall and VPN devices and utilities, managed security and virus protection services, server and application monitoring products, and documented policies and processes. Progent has the skill to be your single source for continuing network help, administration, training, and security consulting.
24x7 Consultants SharePoint Portal Server
SharePoint Server 2003 Computer Consulting
Progent's Microsoft-certified consultants offer businesses of all sizes consulting, technical support, and development expertise for SharePoint and SharePoint Online. SharePoint is an advanced collaboration platform that utilizes web-based technology for efficiently coordinating people, teams and information. Microsoft SharePoint Server offers a common location for your employees or clients to access, manage, distribute and interact with relevant data, files, and software and to interact with one another. Microsoft SharePoint enables quicker and better decisions, more efficient sharing across teams and more economical business processes. Windows SharePoint Services connect workers, clients, workgroups and projects with the information they've created in a way that makes data convenient to find, retrieve and apply. Progent's certified SharePoint experts can assist your organization to support your current SharePoint ecosystem or upgrade to the latest version of SharePoint Server or to SharePoint Online.
Windows and Solaris IT Services
Windows, UNIX, Solaris Onsite Technical Support
Progent's UNIX platform support services offer small companies and developers help with administering and supporting UNIX, Linux or Solaris environments that coexist with Microsoft-based networks. Progent offers your organization access to UNIX consultants, support professionals certified by Microsoft and Cisco, and security specialists with CISSP certification. This broad array of expertise provides you with a convenient single source to help you build and manage a protected and robust mixed-platform network and communications environment that supports UNIX and Microsoft coexistence by integrating Windows with popular variants of UNIX including Apple macOS and OS X, Solaris, IBM AIX, HP-UX, BSD, SCO and SGI/Irix or major Linux platforms such as RedHat, SuSE, Mandrake, Debian-GNU and Slackware.
Windows 10 Consultant
Configuration Windows 10 Configuration
Progent's Microsoft-certified consulting experts can assist businesses of any size to assess Windows 10 or to upgrade to Windows 10 from any earlier release of Windows. Online and onsite evaluation and upgrade support for Windows 10 provided by Progent include Return on Investment analysis, project coordination, compatibility testing, pilot systems, Hyper-V virtualization architecture, Cloud solutions, mobile management and synchronization, telecommuter connectivity, data and identity security, automated deployment and management, infrastructure design, Wi-Fi support, disaster recovery planning, webinar training for network management personnel and end users, and ongoing technical help.
wireless controller Onsite Technical Support
wireless LAN controller Online Support
Cisco's Catalyst Wi-Fi controllers streamline the administration of wireless LANs by unifying the configuration and control of Wi-Fi access points, tuning wireless performance by reducing the effect of radio frequency congestion, improving wireless availability with rapid failover, and hardening data security by identifying threats and analyzing traffic content according to user class and location. Progent can assist you to deploy Cisco wireless LAN controller appliances to manage Wi-Fi networks of all sizes. Progent can help you to maintain and troubleshoot your existing Cisco-based Wi-Fi solution or implement an efficient upgrade to Cisco's modern Wi-Fi controller solutions.
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