Progent's certified consultants can help you to assess the advantages of Microsoft Windows Server 2012 R2 for your company, develop test systems and migration strategies, optimize your network infrastructure for on-premises, multi-location, cloud-based, and hybrid datacenters, educate your IT support, team, create a corporate-wide security strategy, streamline IT administration, help with application development, and generate and validate a DR/BC plan.
Progent can provide the expertise of CISM Certified security professionals. The Certified Information Security Manager (CISM) organization describes the core competencies and international standards of performance that IT security professionals are expected to master. It gives business management the confidence that consultants who have earned their CISM credential have the experience and knowledge to deliver effective security administration and consulting consulting.
Progent utilizes the Flexential Tampa data center primarily to provide private cloud hosting. Progent maintains a group of network consultants based in the vicinity of Tampa, and Progent can also provide online expertise from Progent's countrywide roster of Microsoft-certified experts, Cisco-certified CCIE network infrastructure engineers, CISM and CISSP-certified security consultants, Hyper-V and VMware specialists, and veteran DRBC planning experts. Progent can also help your business to plan and execute a move to the Flexential facility by providing services such as designing system architecture, recommending hardware components, system setup and validation, troubleshooting, setting up online management, and training your IT support team.
Progent's experienced ransomware recovery consultants can assist you to reconstruct a network damaged by a ransomware crypto-worm such as Ryuk, Maze, Sodinokibi, Netwalker, Snatch or Nephilim.
ProSight LAN Watch with NinjaOne RMM is Progent's network, server and endpoint monitoring service that uses advanced 24x7 remote monitoring and management techniques to keep your IT system operating efficiently by tracking the state of vital devices.
Progent's Duo services utilize Cisco's Duo technology to protect against password theft by using two-factor authentication (2FA). Duo enables single-tap identity confirmation on iOS, Android, and other out-of-band devices.
Progent's Ransomware Hot Line provides 24x7 access to a proven ransomware recovery expert who can help you to halt the progress of an active ransomware breach. Call 800-462-8800
Progent can help you to design and implement an efficient migration from a UNIX-based IT environment to a network based on Microsoft Windows and capable of supporting Microsoft's powerful office productivity suites, commercial applications, and software development platforms. Progent's UNIX, Windows and Cisco engineers and software development experts can show you how to guard your data and minimize business disruption by developing an effective transition strategy that preserves your existing investments in UNIX application and technology. UNIX-to-Windows migration consulting expertise available from Progent include evaluation of current environment, transition planning and testing, MS Exchange migration support, information and application porting, and processor and storage transition and consolidation.
Progent's Microsoft consultants provide small and medium size businesses enterprise-class consulting services for Microsoft Systems Management Server 2003 and System Center Configuration Manager, Microsoft's solutions for change and configuration automation. System Center Configuration Manager 2007 is Microsoft's new title for the update management platform previously called Systems Management Server. Configuration Manager provides a variety of new features to Systems Management Server 2003 including full automation, built-in Windows Vista Microsoft Windows Server 2008 support, quarantine support, and boot image management. Progent's certified consulting professionals can help you use SMS Server or System Center Configuration Manager economically for streamlined OS and application software deployment, security patch control, application metering, and software license reconciliation. Progent's engineers can also assist your company to move smoothly from SMS Server 2003 to Configuration Manager 2007.
Microsoft Exchange Server 2016 Migration Support and Integration
Progent's ProSight IT Asset Management is an IT infrastructure documentation management service that makes it easy to create, update, retrieve and safeguard information about your network infrastructure, procedures, applications, and services. You can instantly locate passwords or serial numbers and be warned about upcoming expirations of SSLs ,domains or warranties. By cleaning up and organizing your IT infrastructure documentation, you can eliminate as much as half of time wasted searching for vital information about your IT network. ProSight IT Asset Management includes a centralized location for holding and sharing all documents required for managing your network infrastructure such as recommended procedures and How-To's. ProSight IT Asset Management also offers advanced automation for collecting and relating IT information. Whether you're planning improvements, performing regular maintenance, or reacting to an emergency, ProSight IT Asset Management delivers the information you need as soon as you need it.
Dynamics GP 2015 R2 introduces a revamped architecture that improves cloud readiness, works with the most popular smart phones and tablets, permits single login with Microsoft Azure AD, and tightens security and compliance. Microsoft Dynamics 2015 R2 also streamlines reporting, includes new Workflows, extends the Web Client, and adds over 100 improvements to various applications. Progent's Microsoft-certified and Cisco-certified consultants offer the broad technical skills and experience to address the many IT and business challenges associated with deploying and managing Dynamics GP 2015 R2 and can assist you to carry out an efficient migration that will optimize the return on your investment in this mission-critical product.
If you are producing UNIX or Linux applications in an environment that has MS Windows-based servers, desktops, and office applications, Progent offers comprehensive information technology outsourcing that allows you to focus on your area of high-value expertise without the continual distraction of managing your company information system. Through the use of automated network monitoring and by providing remote and on-site support when your business needs it, Progent represents an affordable way for managing an IT system that features high dependability, security, and efficiency. Progent's developer assistance services include comprehensive it outsourcing, virtual infrastructure, remote and on-site support and troubleshooting, proactive network monitoring, and Help Desk support.
Progent's Juniper-certified network engineers can assist your organization to design and carry out the installation of Juniper J Series firewall/VPN routers, configure security policies and fault-tolerant redundancy, and provide ongoing technical consulting and troubleshooting services.
Progent's Shared Help Desk service makes it possible for your IT organization to split responsibilities for Help Desk services transparently between your in-house IT team and Progent's roster of seasoned technical support engineers and subject matter experts (SMEs). Progent's Co-managed Help Desk service is an advanced support solution built around ConnectWise Manage, the leading shared professional services automation (PSA) platform for managing end-user service requests, ticketing, responsibility, progress tracking, and metrics.
Progent's Cisco-certified Catalyst 9100 Series Wi-Fi 6 and Wi-Fi 6E AP consultants offer affordable remote and on-premises support for Catalyst next-generation Wi-Fi 6 and Wi-Fi 6E wireless access points (WAPs).
Onsite Technical Support Exchange 2016 Migration Planning
Microsoft Lync Server 2010 provides IM, Presence, audio and video conferencing, desktop collaboration, and both IP-based and traditional public switched telephone network (PSTN) telephony. Microsoft Lync Server 2010 can extend the functionality of Exchange, SharePoint and Office or cloud-based Microsoft 365 and streamlines administration through integration with Windows AD. Lync 2010 can also cut expenses by eliminating VoIP equipment and subscription fees, PBX systems, or conventional video conferencing technology. Progent's Microsoft-certified IM and Presence experts offer remote and on-premises support to assist your company to manage and troubleshoot your existing Lync Server 2010 deployment or evaluate the advantages of upgrading from Lync Server 2010 to Skype for Business, which is the renamed and revamped release of the product. Progent can also assist you to plan and carry out a smooth Skype for Business upgrade or a migration to Microsoft Teams.
Dynamics GP allows you to grow and control your company more efficiently by delivering deep availability of decision-driving data and a rapid ROI. Dynamics GP/Great Plains offers important business benefits including its ability to expand the reach of your company, handle your financials, computerize financial processes, unify processes across your company, improve inventory control, enhance order accuracy, expand revenue and minimize turnaround time, and maximize cash flow. Progent can help you set up and maintain a robust, safe server and communications infrastructure to support Great Plains, and can provide experienced Microsoft Dynamics GP/Great Plains support professionals to make sure you derive the full advantages of your Microsoft Dynamics GP/Great Plains software.
Progent is a reseller and consulting firm for SentinelOne's Singularity product family, a subscription-based, cloud-centric threat management solution that incorporates AI software and expert services to deliver cutting-edge endpoint detection and response.
Microsoft WSUS enables network managers to install and monitor the most recent Microsoft patches and security releases to Windows Server 2000, Windows Server 2003, and Windows XP operating systems. By using Microsoft WSUS, network support personnel can completely and effortlessly manage the installation of patches that are released through Microsoft Update to servers and desktops in a company. Progent can help you with complex details of the initial configuration of Microsoft SUS such as designing the Microsoft SUS deployment, setting up client's workstations, defining the Group Policy parameters, and ensuring your Microsoft Software Update Services GPO is linked to an Active Directory container appropriate for your system environment.
Progent's Juniper-certified consultants can help your business plan the deployment of Juniper SSG integrated firewall/VPN products, configure security policies to match your operational requirements, set up network OS software to streamline management processes, migrate from legacy Juniper products, and troubleshoot infrastructure issues.
Progent's Duo services incorporate Cisco's Duo cloud technology to protect against password theft through the use of two-factor authentication. Duo enables one-tap identity verification on iOS, Android, and other out-of-band devices.
Progent's Cisco-Meraki Wi-Fi access point consultants can assist your organization to design, set up, manage and troubleshoot Cisco's Meraki-based Wi-Fi networks for environments ranging from a small office to a large campus or a nationwide enterprise. Progent can also help you to incorporate other Cisco devices for streamlined management.
Microsoft SQL Server 2014 incorporates major enhancements in key areas including performance, availability, security, and cloud integration. Microsoft SQL Server 2014 is the first version of Microsoft SQL Server that incorporates in-memory technology that works transparently across all workloads including Online Transaction Processing (OLTP), data warehousing (DWH), and business analytics (BI). Progent's Microsoft-certified SQL Server 2014 consultants can deliver efficient remote and on-premises consulting services including planning, configuration, management, troubleshooting, and software development expertise to enable organizations of all sizes to achieve maximum business value from their SQL Server 2014 investment.
Microsoft Exchange Server 2016 Migration Online Support Services
Progent's Cisco-certified CCIE network experts can help you to maintain your existing PIX or ASA 5500 firewalls or migrate to ASA 5500-X firewalls with Firepower Services. Progent can also assist you to design, integrate, optimize, manage and debug firewall solutions built on Cisco ASA 5500-X firewalls with Firepower Services
Progent's experienced ransomware recovery consultants can help you to restore a network damaged by a ransomware attack such as Ryuk, Maze, Sodinokibi, DopplePaymer, Snatch or Nephilim.
Microsoft Exchange and Macintosh workstations can work together efficiently. Progent's Apple and Microsoft certified consultants can show you how to set up Microsoft Entourage and Microsoft Exchange Server so your Mac users can work closely with teammates who use Microsoft Outlook. With Microsoft Exchange and Entourage 2008 or 2004 for Mac, Exchange and Mac software can coexist, enabling Mac users to receive and transmit messages, search the GAL, import addresses, sync up calendars, and invite people to meetings via your Exchange account. Progent will make sure that your Microsoft Server is appropriately configured and that LDAP and Outlook Web connectivity are enabled. Progent also can provide customized one-on-one Entourage education.
Online Support Services Microsoft Exchange Server 2016 Migration Planning
Progent's CCIE-certified networking consultants offer advanced support for Cisco Unified Communications Manager (formerly CallManager). Progent can help your organization to integrate VoIP phones, design dial plans, set up SIP trunking and PSTN support, deploy Cisco ISR G2 routers with CUBE support, and deploy UCS server high availability systems.
Microsoft Exchange Server 2016 Upgrade Planning Network Consultant
Microsoft Small Business Server (SBS) is an affordable suite of server products that provides the foundation for a feature-rich but manageable IT network. The inter-connectivity demands of the Microsoft .NET components included with Small Business Server 2011 requires an IT consultant with hands-on expertise and extensive knowledge in designing and implementing cohesive and comprehensive information technology systems. Progent's Microsoft-certified consultants have broad experience with the technologies incorporated in Microsoft SBS 2011 and SBS 2008. This expertise assures you success in deploying, managing, and troubleshooting IT solutions powered by the SBS suite of servers and programs.
If your company operates a UNIX, Linux, or Solaris network or a multi-OS IT environment, Progent's CISM, CISSP and ISSAP-certified consultants can help your whole organization in a wide range of security topics including security administration procedures, security architecture and models, access control products and methodology, applications development security, operations security, hardware security, telecommunications, network and Internet security, and workplace recovery preparedness. CISM and ISSAP define the basic competencies and international standards of performance that network security professionals are expected to master. These certification give IT management the assurance that consultants who have achieved their CISM or ISSAP certification have the background and knowledge to offer world-class security management and consulting services.
Progent can provide the guidance of a CRISC-certified risk management expert to assist you to design and implement an enterprise risk management (ERM) solution based on best practices identified by CRISC and geared to align with your company's risk appetite, business objectives, and IT budget.
Progent's Solaris family support experts provide small and mid-size companies and developers support for administering and maintaining Sun Solaris systems that coexist with Microsoft-powered technology. Progent can give your organization access to Sun Solaris experts, support professionals premier by Microsoft and Cisco, and security specialists with CISM and CISA credentials. This wide range of experience provides you with a convenient one-stop source to show you how to build and manage a secure and reliable cross-platform connectivity and communications environment that supports Solaris and Microsoft interoperability by combining Windows with major versions of UNIX including Apple Mac OS X, Sun Solaris, IBM AIX Open UNIX, Hewlett Packard HP-UX, Berkeley UNIX (BSD), SCO UNIX, and Silicon Graphics IRIX (SGI/IRIX or major Linux variations including RedHat Linux, SUSE Linux, CentOS, Ubuntu Linux, PCLOS, fedora Linux, Gentoo, Mandrake, Debian-GNU, and Slackware.
Progent is a pioneer in affordably providing enterprise-class IT help to small companies. Progent's success in addressing the IT service requirements of the chronically underserviced small business market is the combined result of key technical and process innovations that have removed much of the conventional expenses out of managing network support, injected unprecedented professional expertise into the IT service mechanism, and significantly streamlined the repair process.
Progent's team of Microsoft and Cisco Premier Certified experts average more than ten years of hands-on professional background, in the trenches of network support, performing a broad range of technical tasks for a large array of businesses. Each Progent consultant shares a proven collection of personal best practices which are incorporated into shared best practices training that Progent teaches its support team. This ensures that you get not only expert IT capability, but also a consultant with proven methods for using technical knowledge to resolve real-world network problems quickly.
Progent's Microsoft-certified consultants have over 10 years of background planning, deploying, optimizing and troubleshooting System Center Operations Manager environments and can provide companies of all sizes expert online or on-premises consulting services for Microsoft SCOM 2012. Progent can assist you to plan a topology for System Center 2012 Operations Manager servers that delivers the responsiveness and resilience needed to monitor your IT resources efficiently, whether your infrastructure are onsite, cloud-based, or a hybrid solution. Progent can also help you to import and customize System Center 2012 Operations Manager management packs based on leading practices for monitoring network infrastructure and Microsoft and 3rd-party apps and services. Also, Progent can deliver fast online or on-premises troubleshooting to assist you to remediate critical issues uncovered by SCOM 2012.
ProSight ECHO Data Protection Services from Progent offer small and mid-sized organizations a low-cost and fully managed solution for cloud backup/disaster recovery (BDR). ProSight Data Protection Services automates your backup processes and allows rapid restoration of critical files, applications and VMs that have become unavailable or corrupted as a result of hardware breakdowns, software bugs, disasters, human mistakes, or malicious attacks such as ransomware. ProSight Data Protection Services can help you back up, recover and restore files, folders, apps, system images, plus Hyper-V and VMware virtual machine images. Important data can be backed up on the cloud, to an on-premises device, or to both. Progent's disaster recovery specialists can provide advanced expertise to configure ProSight Data Protection Services to to comply with government and industry regulatory requirements such as HIPAA, FIRPA, PCI and Safe Harbor and, when necessary, can help you to recover your business-critical data.
Progent's team of expert programmers, database designers, and project management consultants can assist enterprise clients to carry out development programs for Windows, Linux/UNIX, or Web applications. Progent's enterprise co-sourcing services include fast access to seasoned program managers for advanced planning and program co-ordination or Progent can assist clients plug expertise gaps by offering relational database architects and software programmers skilled in building line-of-business applications powered by Microsoft SQL Server, Oracle, or MySQL. Progent's SharePoint Server consultants can help businesses to integrate SharePoint with additional data sources like Microsoft SQL and Office Excel to build data-intensive intranets and portal sites. Progent also offers experience with multiple web development tools and can assist businesses to create, expand, troubleshoot, or port web-based applications to take advantage of the latest advances in web technology.
Progent offers nationwide urgent help and consulting services for companies who run UNIX, Linux, or Solaris networks or whose IT systems feature a combination of UNIX and Microsoft Windows products. Online network consulting provides maximum leverage for your IT dollar by protecting user efficiency and limiting the hours charged for computer analysis and repair. Advanced online support tools and experienced technicians and consultants allow Progent to solve most IT problems without squandering time and money by traveling to your location. In the vast majority of situations your network problems can be remediated over the phone or via a mix of phone support and online connectivity. Progent can offer the services of Cisco certified CCIE network engineers and CISSP certified security specialists to help you with the most difficult system problems.
The experience of Progent's certified Windows Server consulting team, with an average of over 10 years of work in Microsoft integration, assures you success in identifying the edition and set up of Windows 2003 Server that aligns best with your business goals. Progent can also help you with designing, deploying, administering and troubleshooting sophisticated information technology applications based on Microsoft Windows Server 2003, and can assist your migration from Windows 2000 or Microsoft Windows NT.
ProSight LAN Watch with NinjaOne RMM is Progent's network, server and endpoint monitoring service that uses advanced 24x7 remote monitoring and management (RMM) techniques to help keep your IT system operating at peak levels by checking the state of vital devices.
Progent's private cloud hosting service enables small and midsize businesses to run mission-critical applications like SQL and Exchange from a secure Tier III data center on fault-tolerant hardware with offsite backup. Progent uses Microsoft's Hyper-V platform for server virtualization and Data Protection Manager for automatic backup and restore. Smaller organizations can take advantage of Progent's private cloud to eliminate large investments in the acquisition, maintenance, and management of network equipment and data center facilities while benefiting world-class levels of network reliability and security.
Progent's ProSight Email Guard solution uses the technology of leading information security vendors to deliver centralized control and comprehensive security for your inbound and outbound email. The hybrid architecture of Progent's Email Guard managed service integrates a Cloud Protection Layer with a local security gateway appliance to provide complete protection against spam, viruses, Dos Attacks, Directory Harvest Attacks, and other email-based threats. ProSight Email Guard's cloud filter serves as a first line of defense and blocks most threats from reaching your network firewall. This reduces your exposure to external attacks and conserves network bandwidth and storage space. ProSight Email Guard's onsite gateway device provides a further layer of inspection for incoming email. For outbound email, the onsite security gateway provides anti-virus and anti-spam filtering, DLP, and encryption. The on-premises gateway can also assist Microsoft Exchange Server to track and protect internal email traffic that originates and ends inside your security perimeter.
System Center 2016 Operations Manager is designed to promote top performance and maximum uptime for key applications by providing centralized, mixed-platform monitoring of IT resources deployed across local datacenters and private and public clouds. Progent's consulting group offers advanced online and onsite expertise to assist businesses of any size to design, implement, optimize, update and repair SCOM 2016 deployments. Progent can assist your company to migrate to Operations Manager 2016 from earlier releases of Operations Manager or from other IT infrastructure monitoring platforms, or combine a variety of monitoring systems into a cohesive IT management solution. Progent can also help you extend your SCOM 2016 scope to include infrastructure based in public clouds including Microsoft Azure and Amazon AWS.
Small to middle size businesses can now enjoy all the advantages of Operations Manager and also have quick access to Progent's Microsoft Certified IT support experts. With Progent's affordably priced network service programs, small and midsize organizations can choose a basic System Center Operations Manager-based co-sourcing package with network monitoring, reporting, Help Desk and online troubleshooting or a complete round-the-clock outsourcing package. Progent offers expertise in Operations Manager 2007 to provide small company networks world-class availability, protection, and productivity.
Progent's Reseller Program for IT Service Organizations lets you take advantage of Progent's information technology experts under your own service brand as a transparent arm of your IT services team.