Progent's Cisco-certified wireless integration experts can assist organizations to configure, administer, and troubleshoot Cisco Wi-Fi devices such as Cisco's Aironet and Meraki 802.11ac wireless access points plus Cisco's Wireless Network Controllers.
Progent can help your organization to design a migration to Teams from Skype for Business Online or Lync Server and install, manage, and debug a cloud-based or hybrid deployment of Microsoft Teams. Progent can assist you to connect Teams with Office and Microsoft 365 apps, Exchange, SharePoint Online, and your PBX.
Progent's Wireless Consulting Services provide a convenient, affordable way for companies of any size to configure, manage and repair the latest wireless network solutions. For 802.11n and the latest 802.11ac Wi-Fi environments, Progent can show you how to design and deploy hardware such as Cisco's Aironet and Meraki access points and wireless network controllers. For wireless messaging and online applications, Progent supports Apple iPhones, Apple iPads, Google Androids, and Windows smartphones and tablets.
Progent is a certified Hornetsecurity/Altaro partner and can design, install, and manage an implementation of 365 Total Backup to protect your Microsoft 365 mailboxes, files residing on your organization's OneDrive Accounts and SharePoint Document Libraries, Teams Chats, plus files on Windows-powered endpoints.
SQL Server 2014 incorporates significant enhancements in key areas including performance, availability, compliance, and cloud readiness. Microsoft SQL Server 2014 is the first version of SQL Server that includes in-memory technology that works transparently with all workloads including Online Transaction Processing (OLTP), data warehousing, and data analytics. Progent's Microsoft-certified SQL Server 2014 consultants can deliver cost-effective online and onsite consulting services that include planning, deployment, administration, troubleshooting, and application development services to help businesses of any size to achieve fast return from their SQL Server 2014 deployment.
Progent's short-term staff augmentation services enable organizations to respond to the need for network support personnel without dealing with the expense and hassle that come with vetting and recruiting experienced technical workers and without adding to your full-time head count.
Progent's Microsoft-certified consultants offer online or onsite expertise to assist organizations of any size to design, deploy, manage, and troubleshoot a backup/recovery solution built around System Center 2012 Data Protection Manager. Progent's consultants can assist you to upgrade from earlier versions of SCDPM or from another backup platform, and Progent can optimize your SCDPM 2012 implementation for onsite, cloud, or hybrid datacenters. Progent offers occasional help for fixing particularly challenging issues, or comprehensive project management support. Progent can also help your business to incorporate Data Protection Manager into a comprehensive disaster recovery strategy.
Progent's Microsoft-certified consultants can help you plan, document, carry out, manage, and troubleshoot a network-wide migration to 64-bit server and client OS software and applications. Progent can help you test your 64-bit environment to verify that it handles all of the important 32-bit applications which you want to keep plus the latest 64-bit editions of applications you wish to install.
Network monitoring commonly involves tracking a network's resource usage to help identify data traffic backups or fix hardware or program issues. Nagios and Multi Router Traffic Grapher (MRTG) are powerful, license-free network monitoring utilities that work under Linux or UNIX and can be deployed to observe multi-OS networks where UNIX and Windows operate together. Progent's system integration consultants can show you how to take advantage of both these tools to optimize and repair your network. Progent's Linux consulting professionals provide small businesses and developers assistance with managing and supporting UNIX/Linux and Solaris networks that coexist with Microsoft-based products.
Progent can provide the services of a CRISC-certified risk management expert to assist your company to design and deploy an enterprise risk management strategy based on best practices promoted by CRISC and geared to match your company's risk appetite, business objectives, and budgetary guidelines.
For small and midsize organizations, network security and information assurance and compliance is excessively complicated to master yet too dangerous to ignore. The world's largest enterprises have been hacked, and the top cloud services have occasionally been taken down. It seems as though there's nowhere to run. Progent has made it affordable for smaller businesses to carry out vital security projects effectively by providing the benefit of billed time to the closest minute without any minimum billing for online help. This means you can have the help of a world-class information expert to deliver precisely the help you need when you need it. Progent's CISA, CISM, GIAC, CISSP and ISSAP premier security experts can assist your business with any level of network security including security assessments, virus defense and recovery, spam and email content filtering, email data loss prevention, regulatory compliance reporting, and creating a comprehensive security plan.
Even if your company has a minimal network support staff and a modest IT budget, your information network can still have the same high availability and performance that once needed a substantial internal support group. Progent's 24x7 Network Support Services for small businesses combine the experience of skilled Microsoft-certified and Cisco-certified IT professionals, the most recent network management software for 24x7 monitoring and threshold alarms, and economical support packages such as a help desk call center to keep your vital network applications and hardware up and running.
Progent offers several basic kinds of Help Desk support : Microsoft Helpdesk Outsourcing Services, Virtual Helpdesk Support, and Help Desk Consulting and Staffing. Progent is a Microsoft-certified Partner and Progent's Help Desk staff of authorized Microsoft and Cisco professionals offers your clients convenient access to a reliable support resource with extensive experience delivering phone support and remote access repair for networks based on Microsoft products. Progent's focus is on earning the support Helpdesk a respected image as a key contributor to company performance. Progent's goal is to resolve rather than simply record problems.
Progent is a dealer and integrator for SentinelOne's Singularity product line, a subscription-based, cloud-first threat management solution that incorporates AI software and advanced services to provide comprehensive endpoint detection and response (EDR).
Exchange Servers and Macintosh workstations can work together efficiently. Progent's Mac and Microsoft certified consultants can show you how to set up Microsoft Entourage and Exchange so your Mac users can work closely with colleagues who use Microsoft Outlook. With Exchange and Entourage for Mac, Exchange and Mac systems can collaborate, enabling Mac users to receive and transmit messages, search the GAL, copy addresses, synchronize appointments, and alert fellow workers to conferences via your Microsoft Exchange account. Progent will verify that your Exchange Server is properly configured and that WebDAV and Outlook Web Access are enabled. Progent also can provide customized one-on-one Entourage education.
ProSight LAN Watch is Progent's server and desktop remote monitoring managed service that uses state-of-the-art remote monitoring and management (RMM) technology to help keep your IT system operating at peak levels by tracking the state of critical devices that power your network environment. When ProSight LAN Watch uncovers a problem, an alarm is sent automatically to your specified IT management personnel and your assigned Progent engineering consultant so any looming issues can be addressed before they can disrupt productivity.
Dynamics GP/Great Plains accounting includes analysis and reporting features that let you track all business processes, revenues and expenses, and market patterns with integrated drill-down, inquiry, and reporting capabilities. Progent's Microsoft Dynamics GP/Great Plains reporting consulting services can enable you to design reports that allow you to analyze your business more thoroughly, turning uncooked data into valuable business information. Progent can enhance your reporting and analytics by offering Crystal Reports expertise, FRx support, and Microsoft Excel programming. In addition to offering reporting consulting, Progent can provide Microsoft .NET support, Microsoft SQL Server expertise, and application design with VBasic, XML and other tools in order to deliver specialized line-of-business application development and eCommerce solutions that integrate seamlessly with Dynamics GP/Great Plains.
Small to mid-sized businesses can now get all the advantages of Microsoft Operations Manager and also have fast access to Progent's Microsoft and Cisco certified IT support experts. With Progent's affordably priced IT service programs, mid-size organizations can choose a basic co-sourcing package built around Microsoft System Center Operations Manager 2007 with network monitoring, reporting, Help Desk and online troubleshooting or a comprehensive round-the-clock outsourcing package. Progent supports Microsoft Operations Manager 2007 to offer small company information systems enterprise-class availability, security and performance.
If your office network combines Sun Solaris platforms with Microsoft Windows, Progent can assist you to incorporate your computers into a unified environment that allows all your operating systems to run side by side for simple management, seamless information exchange, high reliability, superior performance, and strong protection. Progent's Sun Solaris and MS Windows coexistence assistance offerings include IT infrastructure configuration and support, support for Microsoft Windows services for UNIX (SFU), remote server monitoring and management, remote technical help and repair, on-site technical support, and Contact Center outsourcing.
For medium-size companies looking for IT consulting services, Progent offers an array of alternatives including local service, remote assistance, phone-based Help Desk, 24x7 support with automatic system monitoring, temporary staff augmentation, site relocation services, software programming, and professional consulting. For medium-size companies in California or other areas covered by Progent's field engineers, Progent provides expert onsite support for fixing technical problems quickly and economically.
For help creating, improving, or repairing applications for Windows, any version of Linux, or the Web, Progent's expert team of program developers, relational database designers, and project managers can help ensure you get the project completed on schedule and within your budget. Progent's seasoned software programmers offer affordable and expert online help for projects as simple as writing VBA macros for Excel or as challenging as developing mission-critical RDBMS applications based on SQL Server or Oracle.
Progent can help small companies to migrate any part of their computing infrastructure to the Microsoft Azure cloud. This can simplify IT management and reduce hardware investments. Azure includes a wealth of cloud services and Progent can help you to understand the benefits and limitations of different cloud networking architectures supported by Azure. Progent can help you manage cloud-resident or hybrid cloud and local applications and resources and ensure you avoid the typical mistakes small companies make when moving to a public cloud. Progent can help you to set up cloud servers on Azure Virtual Machines, utilize cloud storage with Azure Storage, manage authentication with Azure Active Directory, and build backup-and-recovery mechanisms with Azure Backup. Progent can also assist you to configure perimeter firewalls and VPN tunnels and to manage Apple iOS devices and Android handhelds.
Progent's Microsoft-certified Windows Server 2019 consultants can assist your organization to design and implement an efficient migration to Windows Server 2019 using existing deployment architecture or a new cloud-based or hybrid deployment model. Windows Server 2019 delivers major enhancements in scale, performance, manageability, Hyper-V virtualization, security and compliance, hybrid on-prem plus cloud integration, availability, and container support.
For businesses that have a mix of Apple Mac and Microsoft Windows desktops, there are two popular solutions for using Windows-dependent software on a Mac: an external connection to an actual Windows computer or local simulation of a Microsoft Windows environment on a macOS or Mac OS X desktop. Microsoft's Remote Desktop Connection Client for Apple Mac allows you to connect a Mac to a networked Windows-powered computer to use Windows applications and share system resources. Virtual PC for Apple Mac simulates Microsoft Windows on a Mac system so you can run Windows programs directly. Progent's macOS and Mac OS X technology consultants can help your company to maintain these products for running Windows applications on your Apple Macs and can also assist you to evaluate and configure other products for Windows platform emulation.
Progent is one of the most qualified IT consulting firms for integrating email systems powered by Exchange 2000 Server. Progent is skilled in helping small and mid-size businesses receive all the advantages of Exchange Server 2000 under common situations such as upgrading from Microsoft Exchange 5.5 Server, moving from an ISP-based or POP3 e-mail system, and jobbing out your Microsoft Exchange 2000 Server support.
Cisco's Catalyst family of Wi-Fi controllers simplify the management of wireless LANs by unifying the provisioning and control of wireless access points, optimizing wireless performance by limiting the impact of radio frequency congestion, improving Wi-Fi availability with fast failover, and hardening security by identifying threats and filtering traffic content based on user type and location. Progent's Wi-Fi consultants can assist you to configure Cisco Wi-Fi controller appliances to manage and monitor Wi-Fi LANs of any size. Progent can help you to maintain and troubleshoot your current Cisco-based Wi-Fi environment or carry out a smooth transition to Cisco's latest Wi-Fi controller solutions.
Progent's Windows consulting experts can help organizations of any size to assess Windows 10 or to migrate to Windows 10 from an older version of Microsoft Windows. Remote and on-premises evaluation and upgrade support for Microsoft Windows 10 offered by Progent's experts include ROI estimates, project management, application and driver compatibility testing, test lab systems, Hyper-V virtualization strategies, Cloud integration, mobile management and synchronization, teleworker connectivity, data and identity security, streamlined provisioning and management, network infrastructure optimization, Wi-Fi support, disaster recovery planning, custom training for IT support staff and users, and ongoing Call Center support services.
Hyper-V 2016 utilizes key features initially developed for and refined on Microsoft Azure, among the world's largest public clouds. This significantly enhances the ability of Microsoft's Windows Server platform to support private cloud as well as hybrid cloud/on-premises environments by enhancing data security, uptime, expandability, manageability, dependability and disaster recovery. Progent's Microsoft-certified consulting team can help you to assess the benefits of Hyper-V 2016 for your organization, configure pilot environments to confirm the ability of Hyper-V 2016 to run your vital applications, plan a cost-effective network topology for a cloud-based or hybrid deployment, develop and execute a smooth upgrade plan, educate your IT administration and support personnel, and deliver as-needed consulting and debugging services to ensure that your Hyper-V 2016 investment delivers maximum business benefit.
Progent's Microsoft-certified consultants can help organizations of any size to follow best practices to set up System Center 2012 Virtual Machine Manager hosts, fabric, storage systems, and library resources; plan, deploy, and manage private clouds, virtual machines, and services in SCVMM 2012; and integrate SCVMM 2012 with SCOM 2012 for enterprise-class reporting. Progent can assist your business to migrate from an older release of SCVMM or from another management platform, and Progent can show you how you to enhance and repair your current SCVMM 2012 ecosystem so you get the highest possible business value.
Progent's Microsoft certified consultants offer a range of support services for Microsoft Dynamics GP/Great Plains. Dynamics GP/Great Plains is a Microsoft financial platform and business management solution built, like all Microsoft accounting tools, on the expandable and popular platform of Windows technology. Dynamics GP/Great Plains 2010, the most recent edition of Microsoft accounting products in the Microsoft Dynamics GP family, provides an affordable solution for managing and integrating accounting, e-commerce, supply chain, manufacturing, project accounting, field service, CRM, and human resources. Microsoft Dynamics GP is simple to install and configure, and with its modular approach you can purchase only the capability you currently need, with the ability to expand users and increase capabilities in the future. Progent's Microsoft Dynamics GP Software consulting experts can show you how to install, configure and manage Dynamics GP 2010 and also older editions of Microsoft Dynamics GP.
Progent's expert support team can show you how to define and implement an efficient in-place Exchange Server 2007 migration strategy that minimizes productivity downtime, simplifies long-term service requirements, and makes your Exchange Server 2007 easy to manage. For complex multi-server or multi-location upgrades, Progent has the knowledge and experience to finish your move quickly and economically. Progent's Microsoft Exchange 2007 support, troubleshooting, and design offerings include assistance with the configuration of third-party enhancements of Microsoft Exchange 2007 Server that are in keeping with your business needs.
Progent can provide enterprise customers the services of a NetApp-certified consultant to deliver online or on-premises expertise for NetApp's entire family of SAN products including ONTAP data management, MetroCluster array-based clustering, FlexPod private cloud infrastructure, SnapMirror, SnapVauly continuous backup, Virtual Storage Console (VSC) for VMware vSphere, MultiStore for storage partitioning, OnCommand Unified Manager Core, plus NetApp's All-Flash, Hybrid Flash, V-Series and N-Series storage lines. Components of NetApp SAN solutions supported by Progent include system architecture, cloud deployment, virtualization, migrations, non-disruptive patching, storage management, security and compliance, disaster recovery, and remediation. Progent offers Level 3 support to help you to resolve problems with NetApp SAN storage environments efficiently following leading practices.
For custom application creation, Progent can provide programming consultants to write line-of-business applications in areas such as commercial transaction webs, web site design, Microsoft Business Solutions products including Great Plains Software accounting system, and specialized management reports produced by Crystal Reports, Access Report, or FRx Reports. Progent's experts can use Microsoft IIS to create company-specific eCommerce solutions powered by Microsoft ASP.NET. Also, Progent offers expertise in a broad range of custom program development platforms including SQL Server and Delphi. For made-to-order e-Commerce software, Progent also can provide specialists in custom Microsoft Access, custom Visual Basic, custom Excel, and any other specialized development powered by any Microsoft development platform.
For Windows desktop and application virtualization, Progent offers the support of a Citrix XenDesktop expert who can help your company to plan a XenDesktop solution that improves the strategic value of your information system; integrate XenDesktop technology with your servers, user devices, and printers; upgrade your older virtual desktop software to current versions of XenDesktop; and provide advanced remote technical support. Progent can also train your network managers to follow industry leading practices to maintain your XenDesktop solution efficiently.
Progent's engineers can provide a variety of consulting services to assist organizations of all sizes to install, manage, and troubleshoot IT systems that incorporate desktops, laptops, tablets, or Windows phones based on Windows 8.1. For enterprises, Progent's senior project managers can assist to design and configure test environments to evaluate Microsoft Windows 8.1 and develop and implement Windows 8.1 deployment projects based on proven methodologies.
Progent's expertise providing Microsoft .NET services and Microsoft SQL Server consulting, and Progent's programming experience with Microsoft VBasic, XML, and other developer tools enable Progent to create custom mission-critical applications and eCommerce solutions that operate transparently with Dynamics GP Software. Progent's Dynamics GP/Great Plains management reporting services can show you how to create reports that allow you to analyze your business more effectively, turning raw information into useful understanding of your business.
Progent's Microsoft-certified consultants can assist your organization to enhance your desktops from 32 to 64 bits. Progent can assist you to understand the risks and benefits of migrating to 64-bit desktop processing, design an affordable migration strategy that reduces business disruptions, and offer inexpensive, professional remote help to aid you to install 64-bit desktop operating systems and applications on your current computers.
Windows Server 2008 is an important advance in making information systems more protected and available, easier to virtualize and manage, faster, and able to provide a better environment for web publishing. Progent can help your business get the most from the enhancements built into Windows Server 2008 by delivering certified consulting, troubleshooting, training, temporary staffing, network monitoring, and security engineering services.
Progent's certified Windows Server 2000 experts offer network support and information technology consulting services for the complete family of .NET Enterprise Servers, Windows 2000 Server, and Microsoft Windows Server 2003. Progent's Windows 2000 Server integration, update, and support services include network planning, deployment, documentation, on-site and off-site support, Call Center outsourcing, professional security consulting, turn-key outsourcing, and cost-effective co-sourcing.
Progent is a leading innovator in economically providing enterprise-class network support to small businesses. Progent's achievement in addressing the network support needs of the chronically underserved small business sector is the cumulative result of major technical and process innovations that have eliminated a great deal of the traditional expenses out of managing IT service, injected unmatched technical skill into the IT service mechanism, and dramatically streamlined the repair process.
Progent can provide affordable remote access to a certified Oracle database administration expert or an Oracle application developer. Progent can provide advanced DBA services for any version of Oracle's RDBMS platform and can also help design, build, update, or fix Oracle applications based on SQL and PL/SQL stored procedure programming language. Progent also can provide consulting for Streams replication tools and Oracle Recovery Manager.
Progent's certified SQL Server developers and database administrators offer remote expertise to assist organizations of all sizes to create, administer, and maintain applications based on the Microsoft SQL Server RDBMS and Microsoft's .NET architecture. Progent's SQL Server consultants can provide help with any element of the application life cycle in environments that can include small office databases to VLDB applications and data warehousing.
Progent's consultants offer Mac users a variety of services including desktop support, Apple macOS and OS X expertise, Apple Mac integration with Windows networks, Microsoft Entourage and email expertise, security services, and one-on-one training. Progent can help clients to upgrade to macOS from Mac OS X or earlier versions of Apple Mac OS X and Progent can offer help with Apple Mac application software. Progent's specialists in Apple technology can also assist you with Apple iPhone integration and iPad synchronization, or migrating to iCloud. For computer environments built exclusively on macOS or OS X or for networks with a mix of Mac, Linux and Windows powered servers and workstations, Progent's Apple, Cisco, and Microsoft consultants have the experience and depth to handle the difficulty of designing, integrating and supporting a network infrastructure that is reliable, secure, fast and aligned with your organization's business goals.
Progent offers IT services for medium size companies with 100 to 250 network clients. The mid-size company or office has traditionally been an overlooked part of the market for network consulting expertise. The overhead and support access practices of large outside support firms make them too costly for the typical small business or small medium business (SMB), which commonly relies on a minimal information technology budget with which to maintain an information system whose advanced technology and sophistication are often comparable to the information systems of much bigger companies. Progent's service delivery model, which takes full advantage of remote support, virtual network technology and 24x7 server monitoring, significantly reduces the network support expenses of a small-medium business while providing the mid-size organization with enterprise-level support from professional, IT experts knowledgeable in a wide array of small business technologies. If your medium size organization or small business is looking for levels of network help needed by a medium size office without paying enterprise prices, contact Progent.
VMware's market leading Site Recovery Manager is a component of VMware vCenter that allows you to specify, automate and verify a repeatable workflow for restoring applications and services quickly after an outage. Site Recovery Manager provides centrally managed and automated recovery, application mobility, and transparent site relocation, failback and re-protect. Site Recovery Manager also supports non-disruptive testing for disaster recovery, updates and fixes and can generate audit reports to verify full service restoration, validate SLAs and prove DR compliance. Progent can provide the skills of a VCDX certified VMware Site Recovery Manager consultant to help you to plan, deploy, test and administer a DR system powered by VMware SRM.
Progent's certified Excel and Office 365 Excel application consultants can provide a wide variety of remote support services to help you to design, develop, pilot test, install, manage, and debug business applications powered by any version of Microsoft Excel, including Excel 2016 and Office 365 Excel. Progent can assist you to move your existing Excel applications to the latest releases of Excel, support Excel on Apple iOS-powered iPhones and iPads and Android phones and tablets, and identify and fix compatibility issues between various releases of Excel. Progent offers as-needed help to organizations looking for a quick fix to a stubborn problem associated with Office Excel and Progent can also provide full project management support for upgrading or creating mission-critical application software built on Office Excel. Progent's affordable online training classes for Excel can be custom tailored to meet the needs of individuals or teams.
Small to mid-sized businesses can now enjoy all the benefits of System Center Operations Manager 2007 and also have quick access to Progent's Microsoft and Cisco Premier IT consulting experts. With Progent's affordably priced IT support packages, small and midsize organizations can select a simple Microsoft System Center Operations Manager 2007-based co-sourcing service program with network monitoring, reporting, Help Desk and remote service or a complete 24x7 outsourcing package. Progent offers expertise in Operations Manager to offer small company networks enterprise-class availability, protection, and performance.
Progent's Microsoft-certified Internet Security and Acceleration Server consulting experts have long backgrounds developing ISA Server-based security solutions for information systems with multiple sites, remote workers, and line-of-business web applications. Progent's Microsoft Firewall experts can help your company in designing and deploying a configuration of ISA Server 2000 or ISA 2004 Server that supports your information protection needs without adversely restricting your network accessibility. Progent's consulting professionals can help you upgrade from Microsoft Proxy Server from ISA 2000 Server to ISA 2006 Enterprise Edition Server or ISA 2006 Standard Edition Server.
Progent is one of the most expert network support companies for creating e-mail systems based on Exchange 2000. Progent specializes in helping small businesses get all the benefits of Exchange 2000 for common situations including updating from Exchange 5.5, moving from an ISP-based or POP3 e-mail system, and jobbing out your Microsoft Exchange 2000 Server administration.