Progent's Citrix experts can help your business to plan, deploy, administer, and troubleshoot a virtual Windows application delivery system built on XenApp. Progent's Cisco-certified CCIE network engineers can help you optimize your network infrastructure for delivering server and client-side applications, and Progent's remote datacenter management and support experts can assist your organization to administer and maintain an off-site datacenter that offers high uptime, enhanced protection, and fast disaster recovery.
Progent's Microsoft certified engineers offers remote and onsite support services to help your company to manage, maintain, and troubleshoot computers based on Windows 7 and also offers assistance with upgrading to Windows 8.1 or Windows 10 from Windows 7. Progent offers support for management automation, security and compliance, disaster recovery, remote access, mobile device integration, Wi-Fi network design, and 24x7 network monitoring.
Progent's network professionals can help you analyze the possible advantages of Hyper-V-based virtualization for your company, perform test installations to verify Hyper-V's compatibility with your production applications, assess your network and server infrastructure for smooth performance with virtualization solutions, help you in upgrading to Windows Server 2008 and setting up Hyper-V, train your network management staff to track and manage Hyper-V, provide expert consulting support for enhancing the protection of your virtual servers, design and test business continuity procedures that maximize system uptime, and provide continuing consulting and maintenance including low-cost online troubleshooting and comprehensive Help Desk services.
Cisco Unified Communications Manager (Unified CM), originally named CallManager, is the heart of Cisco's collaboration platform. CUCM and Unified CM Express offer a location-independent IP-PBX by integrating tightly with unified messaging applications like Cisco Unified CM IM and Presence Service, Cisco Unity Express (CUE) for voicemail, Mobile Connect for Single Number Reach, and Unified Contact Center Enterprise (Unified CCE) for creating a highly automated customer contact center. Progent's Cisco-certified network consultants offer efficient and budget-friendly remote and on-premises expertise to assist organizations of any size to build and administer Unified CM deployments by providing Unified Communications Manager configuration and troubleshooting consulting services that deliver maximum business value. Progent's consultants can assist with any facet of Unified Communications Manager setup and debugging in areas such as integrating Cisco VoIP phones and desktop Video phones, reviewing dial plans, setting up SIP connections and PSTN support, installing ISR routers with CUBE support, creating UCS server clustering solutions for survivability, capacity planning, and integration with Exchange Server.
Cisco's PIX firewalls have been discontinued and Cisco might not support these legacy devices. Progent continues to offer technical assistance for Cisco's PIX firewalls to help you with maintenance and Progent can also help you determine whether to adopt next generation firewall technology available from Cisco. Progent's Cisco-certified specialists can help your company design and carry out a smooth upgrade to Cisco ASA 5500-X Series firewalls based on leading practices.
Progent can provide the support of CISM Premier security professionals. The Certified Information Security Manager (CISM) committee describes the core competencies and international standards of performance that IT security professionals are required to learn. CISM gives business management the confidence that consultants who have qualified for their CISM certification possess the experience and knowledge to deliver effective security management and consulting consulting.
Progent's pricing model is to bill for phone service and on-premises help per minute. Consequently, you pay exclusively for received services. Progent does not impose a higher rate for off-hours or priority service, and within California or in areas where Progent offers on-site service, Progent does not charge for travel except for urgent calls where on-site time is less than 4 hours. In addition, Progent applies no service activation charge and requires no monthly commitment for services provided during normal working hours. Many service firms demand substantial minimum payments or charge for every fifteen minutes or longer. Progent's small granularity eliminates large bills for quick repairs so you won't be forced to allow minor problems to stay unaddressed.
Cisco's Meraki line of access and distribution switches are designed for environments ranging from small branches to campuses. Progent's Cisco-certified consultants offer cost-effective online expertise to assist your company to design and implement a productive network architecture that incorporates Meraki switches, simplify network monitoring and administration with Meraki's cloud-centric management architecture, configure policies to maintain security and compliance, create and validate a disaster preparedness plan, and resolve technical issues associated with any aspect of your Meraki deployment. Progent can also assist you to connect Meraki switches with Cisco's Nexus or Catalyst core switches and with Meraki wireless APs to create a cohesive networking infrastructure.
Progent's ProSight IT Asset Management is an IT infrastructure documentation management service that makes it easy to create, update, find and protect information related to your IT infrastructure, processes, business apps, and services. You can instantly locate passwords or IP addresses and be warned automatically about impending expirations of SSL certificates or domains. By updating and managing your IT documentation, you can save as much as 50% of the time wasted searching for critical information about your network. ProSight IT Asset Management features a centralized location for holding and sharing all documents related to managing your business network like recommended procedures and How-To's. ProSight IT Asset Management also supports advanced automation for collecting and associating IT data. Whether you’re making enhancements, performing maintenance, or reacting to an emergency, ProSight IT Asset Management gets you the data you need when you need it.
Progent provided a wireless integration solution that enabled a school to improve efficiency and avoid the ongoing costs of a dedicated data connection. Progent recommended a Proxim Tsunami high-speed wireless bridge. The low-cost building-to-building Proxim wireless bridge is intended for connecting remote sites as far as 2.5 miles apart and can extend to even greater ranges. This wireless alternative offered improved performance and dependability than recourse to amplifying the 802.11b wireless connection, and because it uses the 5.8Ghz spectrum it offered immunity to outside interference.
Progent's certified Windows 2000 consulting staff can show you how to optimize the capability of your existing Windows 2000 Servers and can simplify system administration, provide tech support and repair, and strengthen security. Progent can also show you how to design, justify, and implement a plan to upgrade from Microsoft Windows Server 2000 to Windows 2003 Server. Progent is experienced in designing pilot installations to eliminate the technical risk involved with moving to Windows Server 2003 by uncovering possible hardware and application compatibility problems.
Email Guard by Postini offers continually upgraded spam and virus filtering, content filtering, and security from e-mail-borne directory harvesting and denial of service attacks. Progent is a Postini aggregator and support firm. If your organization is too small to purchase for a regular Postini license, you can still get the use of Postini’s Perimeter Management technology via Progent’s E-Mail Guard anti-spam and anti-virus aggregation offering. Progent’s certified e-mail security consultants can show you how to develop an email safety plan that incorporates anti-spam and anti-virus services and processes.
Microsoft Virtual Server, run on the Windows Server operating system and based on technology first developed by Connectix, provides the power necessary to accomplish hardware reduction, application upgrade, and server isolation tasks via virtualization technology in an enterprise-class computing environment with high expandability, manageability, and availability. Microsoft has aimed Virtual Server 2005 at companies wishing to improve ROI in application development and testing, upgrading from outdated line-of-business applications, and server consolidation. Progent's certified Virtual Server consultants can assist your business to assess and deploy Microsoft Virtual Server 2005.
Progent's pricing policy is to bill for online service and on-site help per minute. Consequently, you are billed only for received services. Progent does not demand a higher rate for off-hours or urgent support, and within California or in regions where Progent offers in-person support, Progent does not bill for travel except for emergency support where on-site work is less than 4 hours. In addition, Progent applies no minimum fee and asks no monthly commitment for support services provided during normal working hours. Many support organizations impose substantial minimum fees or charge for each fifteen minutes or longer. Progent's small granularity avoids large invoices for quick repairs so you will not be forced to allow less critical problems to stay unaddressed.
If your business network mixes UNIX, Linux or Sun Solaris technology with Microsoft Windows, Progent can assist you to incorporate your servers into a cohesive environment that permits all your operating systems to coexist for easy management, transparent information exchange, high availability, enhanced throughput, and tight protection. Progent's UNIX/Linux/Solaris and Microsoft Windows integration assistance services include IT infrastructure integration and support, support for Microsoft Windows services for UNIX (SFU), online server monitoring and management, online technical support and troubleshooting, on-site technical support, and Contact Center services.
Before Progent’s Microsoft Operations Manager solution, system issues were approached reactively, once users were impacted by them. With the benefit of proactive, computer generated alerts and trend analyses sent by Microsoft Operations Manager, Progent can now ward off system issues before they grow to be critical enough to disrupt network availability. Because of Microsoft Operations Manager, Progent can resolve looming problems before customers suspect that the problems exist. Progent has background with MOM 2005 and MOM 2000 to deliver small company IT systems enterprise-class availability, security and productivity.
The latest generation of ASA 5500-X Series of firewalls with Firepower Services provide substantially more value than Cisco's previous PIX and ASA 5500 firewalls and have superseded the ASA 5500 and PIX security appliances for all new installations. Progent's Cisco-premier CCIE network experts can help your company to manage your legacy PIX or Cisco ASA 5500 firewalls or upgrade efficiently to ASA 5500-X firewalls with Firepower Services. Progent can also assist your business to design, deploy, tune, manage and troubleshoot firewall solutions based around Cisco ASA 5500-X firewalls with Firepower Services.
Progent's veteran team of IT consultants and application experts have years of experience delivering remote and onsite assistance for businesses of all sizes who want to incorporate Android phones into their information networks so that users can work together while on the go. Progent has the range of know-how to resolve network problems that involve multiple vendors and that entail a combination of legacy and current technology. Progent offers affordable online technical support to assist you with any stage of planning, implementing, managing and maintaining your Bring-Your-Own-Device (BYOD) environment. Progent can deliver as-needed support to help you to handle especially stubborn IT issues, or Progent can provide outsourced or co-sourced project management services to help you finish strategic IT initiatives on schedule and on budget. Progent can assist with on-premises, cloud-centric, or hybrid networks and offers support for operating systems, apps, management tools and hardware infrastructure. Progent also can provide specialized group or individual training to show you how to manage and operate Android phones and tablets efficiently.
Exchange Server 2016 Upgrade Planning Network Engineer
Progent offers the services of a CRISC-certified risk management expert to assist your company to plan and implement an enterprise risk management (ERM) solution following best practices promoted by CRISC and crafted to align with your organization's risk appetite, business goals, and budgetary guidelines.
Progent offers the expertise of a senior specialist with extensive hands-on experience configuring, maintaining, and enhancing video conferencing systems from leading suppliers including Cisco/TANDBERG, Polycom, and LifeSize. Progent's consultants can work with your internal network management group, your Internet Service Provider, and your telepresence technology vendor to assist your company maximize the business value of your telepresence ecosystem.
Microsoft Lync Server 2010 supports Instant Messaging, Presence, voice/video conferencing, desktop collaboration, as well as VoIP and PSTN voice communication. Lync Server 2010 can extend the functionality of Exchange, SharePoint Server and Office or Office 365 and streamlines management via integration with Active Directory. Lync 2010 can also reduce capital and operational costs by eliminating VoIP equipment and subscription services, PBX systems, or legacy video conferencing solutions. Progent's certified unified communications experts offer remote and onsite support to help you to manage and troubleshoot your existing Lync Server 2010 deployment or evaluate the benefits of migrating from Lync to Skype for Business, which is Microsoft's new release of the product family. Progent can also help you to design and execute a smooth Skype for Business upgrade.
Microsoft SQL Server 2005 delivers powerful, standardized tools to IT professionals as well as to network users, reducing the difficulty of designing, integrating, managing, and using company information and analytical programs in environments ranging from handheld devices to corporate data systems. The sophistication and interconnectivity demands of Microsoft SQL Server 2005 require an IT consulting firm with real-world expertise and wide knowledge in planning and deploying information-based, end-to-end business technology applications. The knowledge and experience of Progent's Microsoft-certified technical team, with an average of more than 10 years of background involving Microsoft integration, ensures you success in designing, configuring and managing Microsoft SQL Server 2005 applications that are seamlessly integrated with the Microsoft .NET environment.
Progent's Microsoft certified support team can help you design and deploy an efficient in-place Exchange Server 2003 upgrade plan that minimizes productivity downtime, reduces ongoing service requirements, and makes your Microsoft Exchange 2003 Server easy to manage. For complex multi-server or multi-location upgrades, Progent has the experience to complete your move quickly and economically. Progent's Microsoft Exchange 2003 help, troubleshooting, and consulting services include assistance with the integration of outside vendor add-ons to Microsoft Exchange Server 2003 that are best aligned to your business needs.
Progent's Microsoft certified engineers can provide remote and onsite support services to assist you to administer, maintain, and troubleshoot computers based on Windows 7 and also offers help with migrating to Windows 8.1 or Windows 10 from Windows 7. Progent can provide support for management automation, data and identity protection, disaster recovery, remote access, mobile device management, wireless configuration, and remote system monitoring and alerts.
Progent's expertise providing Microsoft .NET support and SQL Server help, and Progent's application development experience with VBasic, XML, and other developer platforms enable Progent to design custom line-of-business programs and eCommerce environments that operate transparently with Dynamics GP/Great Plains Software. Progent's Microsoft Dynamics GP/Great Plains reporting consultants can help you create reports that let you analyze your business more effectively, transforming uncooked information into valuable understanding of your company and customers.
Progent’s Microsoft-premier consultants can help you to update your application servers or workstations from 32 to 64 bits. Progent can assist you to calculate the costs and benefits of upgrading to 64-bit computing, plan an efficient upgrade process that minimizes operational interruptions, and provide inexpensive, professional online support to aid your company to configure 64-bit software and applications on your current computers.
Progent's Cisco-Certified network management consultants can show you how to use Cisco's management utilities alongside a selection of powerful third-party applications to build a complete network management solution in order to keep your environment operating smoothly, conserve limited resources, guard your data, recover rapidly from hardware breakdown or malicious assaults, and enable you to add or repurpose network resources intelligently and economically as your company evolves.
Progent provides fault tolerant load balancing support that addresses network load balancing, load balanced applications, LAN/WAN infrastructure routing, and content delivery technology such as F5 Networks 3DNS. non-stop load balancing technologies for which Progent offers consulting services include Microsoft Windows Server 2003 Network Load Balancing Manager, Citrix Access Suite and Presentation Server, Cisco CSS, Cisco Content Engine and LocalDirector 400 series, and F5 Networks BIG-IP.
Progent's Apple Mac consultants can support the creative facets of Mac environments by offering consulting services and education in graphics, sound, and video. Progent's consultants offer help in a range of Mac programs such as Adobe Photoshop, Adobe Illustrator, Adobe InDesign, QuarkXPress, Apple Logic, MOTU Digital Performer, Digidesign Pro Tools, Apple Final Cut Pro, Apple Motion, and After Effects. Progent can also assist you with specific jobs such as capturing or digitizing audio or video or setting up an audio/video post production facility.
Progent offers small organizations a pair of specially designed network security inventory packages that provide, for a preset fee, remotely administered scans of your security profile which are evaluated by certified security specialists who assess the results of the remote scan, deliver unbiased evaluations of your existing network security, and offer recommendations for remediation. Progent offers two complementary network security inventory packages for external and internal scanning that are priced to fit the budgetary realities of small businesses while delivering enterprise-quality evaluations of your network's vulnerability to attack.
Progent's ProSight portfolio of managed IT services are designed to offer organizations who have minimal internal network administration and support staffs with affordable access to world-class management tools and consulting experts. Benefits of Progent's ProSight catalog of managed services include flat-rate network management costs, automation of common administrative processes, continual absorption of the latest information technology, graceful migration from older technology to current solutions, improved alignment of computer technology with business objectives, guidance from veteran network experts, and freeing up management to concentrate on business issues rather than ever-changing network technology.
Progent can help companies of all sizes to migrate all or part of their computing infrastructure to Microsoft Azure. This can simplify network management and reduce equipment investments. Microsoft Azure offers a wealth of public cloud services and Progent can help you to understand the benefits and restrictions of different cloud computing architectures supported by Azure. Progent can show you how to administer cloud-resident or hybrid cloud and local applications and network infrastructure and ensure that you sidestep the common mistakes small companies make when migrating to a public cloud. Progent can help you to configure cloud servers on Azure Virtual Machines, utilize VHD storage with Azure Storage, manage user identity with Azure Active Directory, and build backup-and-recovery services with Azure Backup. Progent can also help you to prepare firewalls and VPN connections and to manage iPhones and iPads and Google Android handhelds.
Progent offers affordable online assistance to assist your business to design, deploy, and troubleshoot any facet of your iPhone and Windows integration efforts and is available for quick jobs to help you get past occasional technical bottlenecks or major engagements to help you finish business-critical initiatives on time and within budget. Progent has experience in local, cloud-based, or hybrid networks and can help you create or support a resilient, protected and scalable infrastructure that aligns with your mode of computing. Progent also offers remote and onsite training for individuals or groups to show you how to manage and use your iPhones and iPads in a secure, team-oriented environment that maximizes the business value of your information system.
Progent's Wi-Fi consultants can help your business to deploy Cisco Wi-Fi controllers to manage and monitor Wi-Fi LANs of all sizes. Progent can assist you to administer and debug your existing Cisco Wi-Fi solution or carry out an efficient migration to Cisco's modern wireless controller technology.
Progent's ProSight Active Security Monitoring (ASM) is an endpoint protection service that utilizes cutting edge behavior analysis tools to guard endpoints and servers and VMs against new malware assaults like ransomware and file-less exploits, which easily escape legacy signature-based anti-virus tools. ProSight Active Security Monitoring protects on-premises and cloud-based resources and offers a unified platform to manage the complete malware attack lifecycle including blocking, identification, containment, cleanup, and post-attack forensics. Key features include single-click rollback using Windows Volume Shadow Copy Service and automatic network-wide immunization against newly discovered threats.
Progent's Check Point consultants can help you choose and configure Check Point Firewall software and appliances based on Check Point Software's technology to provide an affordable and effective security solution for your IT network. Progent can also show you how to configure other Check Point technologies including Check Point ZoneAlarm and Check Point UTM-1 appliances with security solutions from other suppliers and offer a central stop for on-going network support, administration, training, and consulting expertise.
In performing consulting tasks for enterprise customers, Progent follows a phased approach driven by specified milestones in order to meet budgetary, timing and technical goals while minimizing business disruption. Progent's Enterprise Services Methodology utilizes accepted project management standards derived from the leading practices defined by the Microsoft Solutions Framework Project methodology which includes requirements definition, design proposals, test models, design tuning, and expert implementation. All facets are recorded to make available a detailed summary of IT services delivered and to help in ongoing system maintenance.
Progent's Juniper-certified network engineers can help you evaluate the business case for adopting Juniper's SRX Series gateways, plan and execute cost-effective deployments, configure equipment to reflect your security strategy, and provide ongoing consulting services to help you monitor, manage, update, and troubleshoot your environment in order to maximize the business value of your SRX gateway solution.
Progent's Microsoft certified consultants can show you how to design and deploy an efficient in-place Exchange Server 2003 upgrade strategy that minimizes network disruption, reduces long-term support demands, and makes your Exchange Server 2003 easy to administer. For complicated multi-server or multi-site migrations, Progent offers the background to complete your move quickly and economically. Progent's Microsoft Exchange 2003 help, repair, and consulting services include expertise with the integration of outside vendor enhancements of Microsoft Exchange Server 2003 that are best aligned to your business needs.
Progent offers national online technical support and consulting services for businesses that run Sun Solaris environments or whose IT systems feature a combination of Sun Solaris and Microsoft Windows technology. Remote network consulting provides maximum return for your information technology budget by preserving user productivity and limiting the time charged for network analysis and repair. Sophisticated online support tools and skilled service specialists and engineers allow Progent to handle the majority of IT issues without squandering time and money by going to your location. In the vast majority of situations your network issues can be dealt with over the phone or via a mix of phone support and remote access. Progent can offer the services of Cisco certified CCIE network experts and CISSP and ISSAP certified security specialists to assist you with the toughest network problems.
Barracuda Backup is a low-cost, subscription backup and disaster recovery platform for small and medium-size businesses. A Barracuda Backup solution can include a purpose-built hardware appliance built by Barracuda or a software-based appliance with similar functionality but which utilizes your existing storage hardware. Barracuda Backup safeguards vital company data generated on-premises, at one or more remote locations, or in the cloud. For disaster protection, you can replicate data to the Barracuda Cloud, to Amazon AWS, or to any site with a physical or virtual Barracuda appliance. Progent is a Barracuda partner and Progent's Barracuda Backup consulting experts can provide a broad array of consulting services to assist your business to design, integrate, manage and troubleshoot a BDR system built on Barracuda Backup.
SQL Server 2005 offers powerful, familiar tools to computer experts and information workers, reducing the complexity of creating, deploying, administering, and accessing company information and analytical applications on platforms ranging from mobile devices to enterprise information networks. The sophistication and integration demands of Microsoft SQL Server 2005 require an IT consulting firm with real-world expertise and broad knowledge in designing and building data-driven, comprehensive business technology solutions. The experience of Progent's Microsoft-certified engineering staff, with an average of over 10 years of background involving Microsoft integration, assures you success in planning, configuring and managing Microsoft SQL Server 2005 solutions that are seamlessly integrated with the Microsoft .NET environment.
Microsoft SQL Server 2014 incorporates major improvements in key areas including performance, availability, compliance, and cloud integration. Microsoft SQL Server 2014 is the first release of SQL Server that incorporates in-memory capability that works seamlessly with all workloads including Online Transaction Processing, data warehousing, and business analytics. Progent's Microsoft-certified SQL Server 2014 consulting team can deliver efficient online and on-premises consulting services such as planning, configuration, administration, remediation, and application development expertise to enable businesses of any size to achieve fast return from their SQL Server 2014 investment.
If you are developing UNIX-based software on a network that has MS Windows-based processors, PCs, and office applications, Progent offers full-service IT outsourcing that frees you to concentrate on your area of strategic expertise without the constant hassle of managing your company information system. By using automated server monitoring and by delivering remote and on-site support when your company needs it, Progent represents an economical solution for supporting an IT network that provides excellent dependability, security, and efficiency. Progent's developer assistance offerings feature full-service it outsourcing, virtual infrastructure, remote and on-premises support and repair, proactive network monitoring, and Help Desk support.
Progent’s private cloud hosting service enables small and midsize organizations to run mission-critical applications like SQL and Exchange Server from a secure Tier III data center on fully redundant equipment with offsite data backup. Progent uses Microsoft's Hyper-V platform for server virtualization and Data Protection Manager for automatic backup replication and restore. You can use Progent’s private cloud hosting service to avoid large capital costs for the acquisition, maintenance, and operation of network hardware and data center facilities while benefiting the highest levels of network availability and security.
Progent can provide cost-effective remote and onsite support to help organizations of any size to migrate all or part of their core IT infrastructure to Google Cloud Platform (GCP). This can save time and hardware costs and allow access to Google's cutting edge machine learning technology. Progent can help your IT team with every aspect of Google Cloud Platform migration and troubleshooting including requirements analysis, preparedness assessment, system design, pilot testing, configuration, administration, performance optimization, software license management, backup/restore solutions, and security strategies.
Progent's Wi-Fi consultants can assist you to configure Cisco Wi-Fi controllers to manage and monitor Wi-Fi LANs of any size. Progent can assist you to administer and debug your current Cisco Wi-Fi environment or implement an efficient upgrade to Cisco's latest wireless controller solutions.
Progent’s Disaster Recovery/Business Continuity consultants offer extensive backgrounds helping small and mid-size organizations to reduce system downtime by providing affordable remote consulting for disaster recovery/business continuity planning, high-availability network design, backup/restore solutions, and non-disruptive maintenance. Progent’s business continuity consultants can help your company to develop and test an efficient business continuity plan that aligns with your business goals and budget. Progent’s disaster recovery specialists can assist you to architect, implement, and maintain resilient technologies such as non-stop Internet connectivity, virtualized servers, fail-over clustering, network load balancing, continual off-site backup, and geographically dispersed hot backup centers.
Progent can provide the expertise of a senior specialist with extensive experience configuring, maintaining, and enhancing immersive telepresence platforms from leading vendors such as Cisco, TANDBERG, Polycom, LifeSize, and Radvision. Progent's consultants can work with your in-house IT management team, your ISP, and your video conferencing technology vendor to help your company increase the business value of your telepresence ecosystem.
If you have a small business IT system with 10 to 50 desktop users, Progent's network outsourcing services save your company from dependence on single independent consultant while giving you cost-effective and dependable access to high-quality network support. By providing network consulting service when you require it, offering advanced expertise for key technologies, delivering unique support such as automated server monitoring, and charging only for services you use, Progent offers you an affordable solution for optimizing the productivity and profitability of your small office information system. Progent is the intelligent way for small organizations to build and support a reliable and secure IT network and to benefit from fast access to the experienced consulting typically restricted to enterprises who are able to afford a large internal IT organization.
Progent's Microsoft-authorized experts can help you evaluate the business justification for deploying SharePoint 2007, consult with you on the appropriate version of SharePoint Portal Server for your application, provide configuration and integration services, assist you to install Microsoft SQL Server as a back-end database, improve your network integrity, integrate your off-the-shelf and customized application software to work with Microsoft SharePoint Server 2007, develop a comprehensive security strategy that incorporates portal solutions, and provide maintenance and Help Desk services.