Additional Topics of Interest

Citrix XenApp Application Virtualization Professionals
Open Now Citrix Virtual Application Delivery Specialists

Progent's Citrix experts can help your business to plan, deploy, administer, and troubleshoot a virtual Windows application delivery system built on XenApp. Progent's Cisco-certified CCIE network engineers can help you optimize your network infrastructure for delivering server and client-side applications, and Progent's remote datacenter management and support experts can assist your organization to administer and maintain an off-site datacenter that offers high uptime, enhanced protection, and fast disaster recovery.

Microsoft Windows 7 Professionals
Setup and Support Windows 7 Security

Progent's Microsoft certified engineers offers remote and onsite support services to help your company to manage, maintain, and troubleshoot computers based on Windows 7 and also offers assistance with upgrading to Windows 8.1 or Windows 10 from Windows 7. Progent offers support for management automation, security and compliance, disaster recovery, remote access, mobile device integration, Wi-Fi network design, and 24x7 network monitoring.

Remote Windows Server 2012 R2 Hyper-V 3.0 Specialists
Microsoft Certified Expert Computer Consultant Hyper-V 3.0 Virtual

Progent's network professionals can help you analyze the possible advantages of Hyper-V-based virtualization for your company, perform test installations to verify Hyper-V's compatibility with your production applications, assess your network and server infrastructure for smooth performance with virtualization solutions, help you in upgrading to Windows Server 2008 and setting up Hyper-V, train your network management staff to track and manage Hyper-V, provide expert consulting support for enhancing the protection of your virtual servers, design and test business continuity procedures that maximize system uptime, and provide continuing consulting and maintenance including low-cost online troubleshooting and comprehensive Help Desk services.

Cisco Certified Expert UCS server Technology Consulting Services
Expressway Remote Technical Support

Cisco Unified Communications Manager (Unified CM), originally named CallManager, is the heart of Cisco's collaboration platform. CUCM and Unified CM Express offer a location-independent IP-PBX by integrating tightly with unified messaging applications like Cisco Unified CM IM and Presence Service, Cisco Unity Express (CUE) for voicemail, Mobile Connect for Single Number Reach, and Unified Contact Center Enterprise (Unified CCE) for creating a highly automated customer contact center. Progent's Cisco-certified network consultants offer efficient and budget-friendly remote and on-premises expertise to assist organizations of any size to build and administer Unified CM deployments by providing Unified Communications Manager configuration and troubleshooting consulting services that deliver maximum business value. Progent's consultants can assist with any facet of Unified Communications Manager setup and debugging in areas such as integrating Cisco VoIP phones and desktop Video phones, reviewing dial plans, setting up SIP connections and PSTN support, installing ISR routers with CUBE support, creating UCS server clustering solutions for survivability, capacity planning, and integration with Exchange Server.

Professional Security
Online Support Cisco Security

Cisco's PIX firewalls have been discontinued and Cisco might not support these legacy devices. Progent continues to offer technical assistance for Cisco's PIX firewalls to help you with maintenance and Progent can also help you determine whether to adopt next generation firewall technology available from Cisco. Progent's Cisco-certified specialists can help your company design and carry out a smooth upgrade to Cisco ASA 5500-X Series firewalls based on leading practices.

Award Winning Consulting Security Management
CISM Security Management Professionals

Progent can provide the support of CISM Premier security professionals. The Certified Information Security Manager (CISM) committee describes the core competencies and international standards of performance that IT security professionals are required to learn. CISM gives business management the confidence that consultants who have qualified for their CISM certification possess the experience and knowledge to deliver effective security management and consulting consulting.

Microsoft Office 2000 System Consulting Services
Microsoft Office Integration Specialist

Progent's pricing model is to bill for phone service and on-premises help per minute. Consequently, you pay exclusively for received services. Progent does not impose a higher rate for off-hours or priority service, and within California or in areas where Progent offers on-site service, Progent does not charge for travel except for urgent calls where on-site time is less than 4 hours. In addition, Progent applies no service activation charge and requires no monthly commitment for services provided during normal working hours. Many service firms demand substantial minimum payments or charge for every fifteen minutes or longer. Progent's small granularity eliminates large bills for quick repairs so you won't be forced to allow minor problems to stay unaddressed.

Meraki Management Network Consulting
Meraki Switchies Online Technical Support

Cisco's Meraki line of access and distribution switches are designed for environments ranging from small branches to campuses. Progent's Cisco-certified consultants offer cost-effective online expertise to assist your company to design and implement a productive network architecture that incorporates Meraki switches, simplify network monitoring and administration with Meraki's cloud-centric management architecture, configure policies to maintain security and compliance, create and validate a disaster preparedness plan, and resolve technical issues associated with any aspect of your Meraki deployment. Progent can also assist you to connect Meraki switches with Cisco's Nexus or Catalyst core switches and with Meraki wireless APs to create a cohesive networking infrastructure.

Engineers infrastructure documentation management
ProSight client credential management Services

Progent's ProSight IT Asset Management is an IT infrastructure documentation management service that makes it easy to create, update, find and protect information related to your IT infrastructure, processes, business apps, and services. You can instantly locate passwords or IP addresses and be warned automatically about impending expirations of SSL certificates or domains. By updating and managing your IT documentation, you can save as much as 50% of the time wasted searching for critical information about your network. ProSight IT Asset Management features a centralized location for holding and sharing all documents related to managing your business network like recommended procedures and How-To's. ProSight IT Asset Management also supports advanced automation for collecting and associating IT data. Whether youíre making enhancements, performing maintenance, or reacting to an emergency, ProSight IT Asset Management gets you the data you need when you need it.

Case Studies Proxim Tsunami Wireless
Case Study School Wireless

Progent provided a wireless integration solution that enabled a school to improve efficiency and avoid the ongoing costs of a dedicated data connection. Progent recommended a Proxim Tsunami high-speed wireless bridge. The low-cost building-to-building Proxim wireless bridge is intended for connecting remote sites as far as 2.5 miles apart and can extend to even greater ranges. This wireless alternative offered improved performance and dependability than recourse to amplifying the 802.11b wireless connection, and because it uses the 5.8Ghz spectrum it offered immunity to outside interference.

Online Support Windows 2000 Server
Microsoft Windows 2000 Technology Consulting Services

Progent's certified Windows 2000 consulting staff can show you how to optimize the capability of your existing Windows 2000 Servers and can simplify system administration, provide tech support and repair, and strengthen security. Progent can also show you how to design, justify, and implement a plan to upgrade from Microsoft Windows Server 2000 to Windows 2003 Server. Progent is experienced in designing pilot installations to eliminate the technical risk involved with moving to Windows Server 2003 by uncovering possible hardware and application compatibility problems.

Installation support Anti-Virus
Postini Support

Email Guard by Postini offers continually upgraded spam and virus filtering, content filtering, and security from e-mail-borne directory harvesting and denial of service attacks. Progent is a Postini aggregator and support firm. If your organization is too small to purchase for a regular Postini license, you can still get the use of Postiniís Perimeter Management technology via Progentís E-Mail Guard anti-spam and anti-virus aggregation offering. Progentís certified e-mail security consultants can show you how to develop an email safety plan that incorporates anti-spam and anti-virus services and processes.