Small to middle size companies can now get all the advantages of System Center Operations Manager and in addition have quick access to Progentís Microsoft Certified network support experts. With Progent's affordably priced IT support packages, small and midsize businesses can choose a simple Microsoft System Center Operations Manager-based co-sourcing package with network monitoring, reporting, Help Desk and remote troubleshooting or a comprehensive 24x7 outsourcing solution. Progent offers expertise in System Center Operations Manager to offer small company networks enterprise-class reliability, protection, and productivity.
Progent's Cisco Meraki wireless AP experts provide remote and onsite support to assist organizations of any size to design, install, manage, upgrade or troubleshoot Wi-Fi systems that utilize Cisco Meraki APs. Progent can assist your business to configure and manage Meraki-based wireless networks for sites that can range from a teleworker's home or a remote office all the way to a large campus or a nationwide enterprise. Progent can also help you to configure additional Cisco products including switches, ASR routers and ASA firewalls to build a seamless network infrastructure that provides the same access, responsiveness, security compliance, manageability and availability for wired and Wi-Fi users irrespective of their location or computing device.
Progent offers support services for WatchGuard Firewall/VPN security appliances such as the WatchGuard Firebox and XTM families of Firewalls and the Firebox SSL VPN Gateway. Progent's WatchGuard consultants can show you how to choose, deploy, and manage a WatchGuard Firewall/VPN appliance that aligns with your security needs and budget. Progent can help you to manage outdated WatchGuard firewalls or migrate smoothly to modern WatchGuard firewalls.
Progentís wireless consultants can help small businesses design, choose, test, install and support protected building-to-building wireless bridges that integrate seamlessly into your IT network while providing a level of security that equals or exceeds wired connections. Progent offers experience in wireless LAN technology from Cisco Aironet and Meraki, Proxim, and other small business wireless vendors and can help you identify and install the wireless link solutions that align best your company needs.
Progent's Microsoft-certified Windows 2000 Server consultants offer computer help and information technology consulting services for the complete family of Microsoft .NET Enterprise Servers, Windows Server 2000, and Windows 2003 Server. Progent's Microsoft Windows 2000 Server integration, update, and troubleshooting offerings include network design, installation, project management, local and off-site technical support, Call Center outsourcing, professional security consulting, turn-key outsourcing, and cost-effective co-sourcing.
Before Progentís MOM-based solution, system problems were handled reactively, after users were impacted by them. With the help of proactive, automated alerts and trend reports sent by Microsoft Operations Manager, Progent is now able to anticipate system troubles before they becomes serious enough to disrupt network uptime. Because of MOM, Progent can resolve looming problems before customers are aware that the problems exist. Progent has expertise with Microsoft Operations Manager 2005 and MOM 2000 to provide small company IT systems enterprise-class service continuity, security and performance.
Progent's ProSight Network Audits offer a quick and affordable way for small and mid-size organizations to obtain an unbiased evaluation of the health of their network. Powered by a selection of the top remote monitoring and management (RMM) platforms available, and overseen by Progent's certified group of IT professionals, ProSight Network Audits show you how well the deployment of your essential infrastructure assets adhere to industry leading practices. Both the Basic and Advanced versions of ProSight Network Audit services are offered at a budget-friendly, one-time cost and provide immediate ROI such as a more manageable and safer Active Directory implementation. Both versions also provide the ongoing advantages of cutting-edge remote network monitoring and management technology. These benefits can include lower-cost management, improved compliance with data security regulations, more efficient utilization of network assets, faster problem resolution, more reliable backup and restore, and less downtime.
The cluster feature set built into the high-end editions of Microsoft Windows Server 2008 is radically re-engineered to streamline the installation, configuration, and administration of clusters that provide greater levels of network dependability, security, performance, and flexibility. New or enhanced capabilities include automated cluster Validation, easier configuration and deployment, improved cluster administration, new cluster architecture for increased availability, hardened security and quorum structure, minimization of failure points, more storage and RAM capacity, and improvements for geographically dispersed clusters. Progent's consultants can assist your company evaluate the advantages of failover clusters, plan and implement a deployment, train your network support staff to administer your cluster environment, deliver ongoing consulting and support services, and create and validate a disaster recovery procedure.
Progent's Test and Training Lab at the QTS Data Center can be used for piloting line-of-business applications, developing efficient system upgrade procedures, evaluating and tuning performance, planning or validating disaster recovery strategies, resolving compatibility issues, and building training environments for new products and technologies. For Progent clients who lack sufficient in-house resources to configure proper pilot systems, Progent's Test and Training Lab reduces capital costs and engineering risk while keeping vital IT projects on schedule.
Progent's Mac networking engineers can assist you with a broad range of system infrastructure issues including network architecture, remote and mobile access, internetwork compatibility, security, and emerging technologies including Voice over IP and fast wireless networking. For company networks based exclusively on Mac OS X or for environments that use a combination of Mac, Linux and Windows powered servers and workstations, Progent has the experience and depth to deal with the complexity of planning, integrating, and supporting a network architecture that is robust, secure, productive and aligned with your business objectives. Progent can help you configure Appleís Xserve enterprise servers, Xserve RAID non-stop storage products, and Xsan storage area network solution. Progent can also give you access to skilled professionals to support Cisco routers and switches.
Progent's ProSight Virtual Hosting and Management service provides comprehensive hosting of a small organization's servers in an environment that gives the maximum level of dependability and scalability and is also simple to move to another host. ProSight Virtual Hosting and management options are based upon mature virtualization technologies that enable small companies with multi- platform IT systems to save significantly on the expense of capital investments, infrastructure maintenance, and IT administration while benefiting from enterprise-class fault tolerance and an unmatched level of vendor flexibility.
E-Mail Guard represents a comprehensive service for blocking spam and virus attacks. E-Mail Guard addresses the protection and management of company email by providing continually improved spam and virus filtering, policy management, content testing, and protection against email-based directory harvesting and Distributed Denial of Service attacks. E-Mail Guard also features monitoring, administration and reporting tools as well as outbound email testing to help you troubleshoot your e-mail system and specify and regulate corporate security policy.
Server growth puts pressure on network budgets and management resources. Server reduction through a virtual infrastructure promises lower TCO of hardware and quicker ROI, more leveraged use of physical computers, simplified operations, increased network uptime, and easier manageability. Common usage scenarios for virtual machines are resource consolidation, economical hosts for mission-critical legacy software running on obsolete operating systems, and inexpensive quarantine of program development or evaluation environments from production systems.
Progent offers cost-effective online support to help businesses of any size to access Amazon Web Services (AWS) cloud services such as Amazon EC2 for virtual machine hosting, Amazon Simple Storage Service (Amazon S3), and Glacier. Progent can help your IT team with every aspect of Amazon AWS integration including requirements analysis, readiness evaluation, architectural design, testing, configuration, administration, performance optimization, software license management, backup/restore solutions, and security and compliance.
Progent can help you in all phases of your upgrade to Microsoft Exchange Server 2016 including designing high availability (HA) infrastructure for a local, cloud-based or hybrid deployment; licensing requirements for Exchange Server and Windows Server 2012 R2 or later; migrating mailboxes; Windows Hyper-V strategy; specifying storage requirements for your VMs, mailbox databases and log files; setting up HLB for fault-tolerant client access services; designing, setting up and validating Exchange Servers and Windows Servers and Database Availability Groups (DAGs); integration with SharePoint Server or SharePoint Online; preparing the firewall; creating SSL certs; performing client integration with Office 2010 or greater or Microsoft Office 365; and configuring Outlook on the web (formerly Outlook Web App).
Progent offers consulting for security analysis utilities including LANguard from GFI for performing a variety of automatic system auditing scans to identify possible security gaps. Progent has extensive experience with network auditing tools and can help you to make sense of audit reports and react appropriately. Progent can show you how to design protection into your business processes, install scanning applications, plan and deploy a protected network architecture, and suggest policies to optimize the safety of your IT system. Progent's security professionals are available to show you how to configure a firewall, implement secure remote connectivity to email and business applications, and integrate VPN. Progent's qualified security consultants can validate the security of web applications and can conduct comprehensive information security evaluations of enterprise-wide security to determine your company's compliance with important international security standards such as HIPAA, PCI, and ISO.
Progent can provide cost-effective online support to assist companies to access Amazon AWS cloud services including Amazon EC2 for virtual machine hosting, Amazon S3, and Amazon Glacier. Progent can help you with every phase of Amazon AWS migration and troubleshooting including requirements analysis, readiness evaluation, architectural design and review, testing, deployment, centralized administration, performance tuning, licensing management, backup/restore mechanisms, and security.
Progent's Cisco CCIE-certified wireless network experts can provide online or onsite configuration and debugging services to assist you to plan, configure, upgrade, tune, administer and troubleshoot Aironet Wi-Fi AP deployments of any scale or topology. Progent's Cisco Wi-Fi controller consultants can also help you to integrate your wireless environment with your wired network infrastructure and cloud-based resources to create a seamless enterprise-wide connectivity foundation that is easy to manage and scale. Progent also can provide affordable wireless site surveys to assist you to decide the most appropriate selection, placement and configuration of Aironet wireless access points to accommodate your specific office layout, construction, and expected workloads.
Progent offers a variety of IT support packages for small businesses. These information technology outsourcing and network monitoring services are based on the anticipatory problem handling capabilities of System Center Operations Manager, a state-of-the-art server and IT management product that tracks the reliability, performance, and safety of your information system and identifies incipient problems before they can bring down your network. With Progent's economically priced IT service programs, small companies can select a basic co-sourcing service program based on Microsoft Operations Manager with network monitoring, reporting, Help Desk and remote troubleshooting or a complete round-the-clock outsourcing solution.
Progent's Exchange Server Hosting Services provide a world-class data center with redundant power and cooling systems, round-the-clock site security and IT support center, and fault-tolerant connections to tier-1 Internet service providers. Hosted Microsoft Exchange servers are set up as virtual machines for high uptime, easy expandability, and rapid restoration. Progent's services feature integration with your network, connectivity with handheld communication devices, continual tracking of efficiency and security, spam protection, patch and revision control, Helpdesk services, daily data backup, and comprehensive messaging management services.
If your company is producing UNIX or Linux applications in an environment that includes MS Windows-based servers, PCs, and office productivity products, Progent can provide full-service information technology outsourcing that frees you to concentrate on your area of strategic expertise without the constant distraction of maintaining your business network. Through the use of automated network monitoring and by delivering online and on-site support as your business needs it, Progent offers an affordable alternative for managing an information system that features excellent availability, security, and performance. Progent's Linux developer assistance services include full-service information technology outsourcing, virtual infrastructure, remote and on-site support and troubleshooting, network monitoring services, and Help Desk Call Center support.
Progent's Solaris family consulting services offer small and mid-size companies and software developers assistance with administering and supporting Solaris environments that run with Microsoft-powered networks. Progent can give your organization access to Solaris experts, consulting professionals certified by Microsoft and Cisco, and security experts with CISM and CISA certification. This wide range of expertise offers you an easy one-stop consulting firm to help you build and manage a protected and robust mixed-platform connectivity and communications solution that supports Solaris and Microsoft coexistence by integrating Microsoft Windows with popular versions of UNIX including Mac OS X, Solaris, AIX UNIX from IBM, HP-UX, BSD, SCO UNIX, and SGI/Irix or leading Linux derivatives such as RedHat, SUSE, CentOS Linux, Ubuntu Linux, PCLinuxOS, fedora, Gentoo Linux, Mandriva Linux, Debian GNU/Linux, and Slackware Linux.
Progent offers the support of a certified VMware VCDX expert to help you design, deploy, administer and repair VMware vSphere and vCloud-powered virtualization solution for local networks, private and public clouds, or hybrid cloud systems. Progent can provide advanced knowledge for installing and configuring VMware Site Recovery Manager and VMware's NSX network virtualization platform for disaster recovery. Progent has extensive understanding of VMware vCloud Director (vCD), vRealize Automation, vRealize Orchestrator and vCloud used for administering private and hybrid cloud solutions that deliver high uptime, data security, and application mobility.
Support and Integration Exchange Server 2016 Migration
Progent's Microsoft certified consultants can provide remote and on-premises support expertise to help you to administer, maintain, and troubleshoot computers powered by Windows 7 and also offers help with upgrading to Windows 8.1 or Windows 10 from Windows 7. Progent offers support for management automation, security and compliance, disaster recovery, online access, smartphone and tablet integration, Wi-Fi network design, and 24x7 system monitoring and alerts.
Progent offers consulting services for WatchGuard Firewall security gateways such as the WatchGuard Firebox and XTM series of Firewalls and the Firebox SSL Core VPN Gateway. Progent's WatchGuard professionals can show you how to choose, deploy, and manage a WatchGuard Firewall product that aligns with your network security needs and budget. Progent can help you to manage legacy WatchGuard firewalls or migrate efficiently to current WatchGuard firewalls.
Microsoft Exchange Server 2016 Upgrade Planning Onsite Technical Support
Progent has put together two low-cost service bundles intended to allow small businesses to receive an impartial network security evaluation from a certified security consultant. With Progent's External Network Security Inventory Checkup, a security expert administers a comprehensive examination of your IT infrastructure from outside your firewall to uncover possible weaknesses in the security profile you expose to the public. With Progent's Internal Security Inventory Scan, a certified security professional executes a network scan from a secure computer inside your firewall to determine vulnerabilities to inside attacks. Both security inventory services are configured and executed from a protected remote location.
Progent's certified TMG 2010 and Internet Security and Acceleration Server 2006 consultants can help you to design, install, and support an implementation of TMG 2010 or ISA Server 2006 on your information system that delivers the firewall security, performance and ease-of-use that your company requires.
Before Progentís Microsoft Operations Manager solution, system problems were approached reactively, after users complained about them. With the benefit of proactive, automated warnings and trend analyses sent by MOM, Progent is now able to ward off server issues before they becomes critical enough to disrupt network availability. Because of MOM, Progent can resolve incipient problems before clients know that the problems exist. Progent has background with MOM 2005 and Microsoft Operations Manager 2000 to offer small business networks enterprise-class reliability, security and performance.
Cisco's wireless VoIP phones are hardened wireless devices designed for workers who are on the move within office, hospitality, health-care or other venues where management requires portable phones that provide more administrative control, security and durability than is possible with the BYOD (Bring-Your-Own-Device) style of mobile collaboration. Successful integration of Cisco's wireless IP phones typically requires that IT teams configure and fine tune many key pieces of your wireless infrastructure including wireless access points, routers and switches, Cisco wireless LAN controllers, and management tools. Progent's Cisco-certified consultants offer online and on-premises assistance to help your organization create and maintain a Cisco wireless VoIP phone solution by delivering integration services that can range from debugging the configuration of a wireless IP phone or access point to offering project management outsourcing or co-sourcing services for updating the Wi-Fi architecture of a campus.
Microsoft SQL Server 2014 incorporates major improvements in key areas including speed, uptime, security, and cloud integration. SQL Server 2014 is the first release of Microsoft SQL Server that incorporates in-memory capability that operates transparently across all workloads including Online Transaction Processing, enterprise data warehousing, and business analytics. Progent's Microsoft-certified SQL Server 2014 consultants can deliver cost-effective online and onsite services such as system design, deployment, management, troubleshooting, and software development services to help organizations of any size to achieve maximum business value from their SQL Server 2014 investment.
ProSight IT Asset Management is a cloud-based IT documentation management service that allows you to create, maintain, retrieve and protect information related to your network infrastructure, procedures, business apps, and services. You can instantly find passwords or IP addresses and be alerted about upcoming expirations of SSLs or domains. By cleaning up and managing your network documentation, you can eliminate up to 50% of time wasted trying to find critical information about your network. ProSight IT Asset Management includes a centralized location for storing and collaborating on all documents required for managing your network infrastructure like standard operating procedures and self-service instructions. ProSight IT Asset Management also offers a high level of automation for gathering and associating IT information. Whether youíre planning improvements, performing maintenance, or reacting to an emergency, ProSight IT Asset Management delivers the data you need when you need it.
Progent's Experts Group provides support in key areas such as Apple OS networking and programs; Support for Linux-powered, UNIX, and Sun Solaris systems; Manufacturing Resource Planning, Enterprise Resource Planning, or CRM expertise; Strategic and vertical program support; Chief Information Officer, business analyst, and project management outsourcing; Custom program development and integration; Web, eCommerce, Electronic Data Interchange, and client portal design and deployment; Database management and performance consulting; Management information expertise; and Telecommunications systems consulting.
Progent's Juniper-certified network engineers can help you utilize Junos OS and the Junos platform of network management applications to configure, administer, and monitor Junos-powered devices; migrate to the Junos OS operating system from other Juniper software platforms such as ScreenOS; and upgrade your Juniper routers, switches, and gateways to the latest version of Junos OS.
Microsoft Exchange 2016 Upgrade Planning Online Support
Progent's expertise delivering Microsoft .NET services and SQL Server consulting, and Progent's application development experience with VBasic, XML, and other developer platforms make it possible to design custom line-of-business applications and eCommerce solutions that operate transparently with Dynamics GP/Great Plains Software. Progent's Dynamics GP/Great Plains reporting consultants can show you how to design reports that let you analyze your business more effectively, transforming raw data into valuable understanding of your business.
Progent's MS Exchange Server Hosting and Management Services offer an enterprise-class data center with redundant electrical and cooling systems, 24x7 site security and operations center, plus failover connections to tier-1 Internet service companies. Hosted Exchange servers are set up as virtual servers for high availability, smooth expandability, and rapid recovery. Services include integration with your business network, access to handheld computing devices, continual monitoring of performance and network security, spam filtering, patch and revision management, Help Desk Call Center support, daily backup, and full email management support.
For smaller businesses, network security and compliance can be excessively complex to stay ahead of yet too risky to overlook. The world's biggest institutions have been hacked, and the leading cloud service providers have on occasion been knocked out. It looks as though there's nowhere to run. Progent has made it affordable for smaller businesses to carry out critical IT security projects effectively by offering the advantage of billable time to the closest minute without any minimum charge for remote help. You can have access to a seasoned computer consultant to deliver precisely the help you need when you need it. Progentís CISA, CISM, GIAC, CISSP and ISSAP premier security experts can assist your business with any level of system security including vulnerability assessments, virus screening and recovery, spam and email content filtering, email data loss and data leak protection, compliance reporting, and designing a comprehensive security plan.
Progent's Cisco certified networking consultants offer advanced support services for Cisco Unified Communications Manager (CUCM) (formerly CallManager). Progent can assist you to integrate VoIP phones, create dial plans, configure SIP trunking and PSTN support, deploy Cisco ISR G2 routers with CUBE support, and design UCS server failover systems.
Microsoft Windows Server Update Services enables IT managers to install and monitor the most recent Microsoft patches and security releases to Microsoft Windows Server 2000, Microsoft Windows Server 2003, and Windows XP operating systems. By using Microsoft Windows Server Update Services, IT personnel can fully and effortlessly manage the installation of patches that are published via Microsoft Update to servers and desktops in a company. Progent can help you with technical details of the initial configuration of Microsoft Windows Server Update Services such as planning the Microsoft Software Update Services deployment, configuring user's computers, defining the Group Policy settings, and ensuring your Microsoft Windows Server Update Services Group Policy Object is linked to an Active Directory container appropriate for your system environment.
Progent can provide remote and on premises expertise to help you with any facet of BI reporting from troubleshooting or enhancing applications to planning and implementing an advanced BI solution. Progent's BI consultants can assist your company to maintain your existing BI system, assist you to upgrade reports and databases from an outdated reporting product to a current one, and deliver custom online training to meet your individual needs. Progentís business reporting consultants can provide experience in all popular business intelligence reporting and visualization tools including Microsoft's SQL Server business intelligence stack (SSIS, SSAS, and SSRS), Management Reporter/FRx, Microsoft Access, Crystal Reports, Microsoft Power BI, Excel BI tools including Power Pivot and Power View, and Report Builder.