How can Progent help us protect our network from ransomware and other modern threats?
Progent's ProSight Active Security Monitoring (ASM) service is an endpoint protection (EPP) service that utilizes cutting edge behavior-based analysis technology from SentinelOne to guard endpoints and servers and VMs against modern malware attacks such as ransomware and file-less exploits, which easily evade traditional signature-matching anti-virus products. ProSight ASM safeguards on-premises and cloud resources and provides a single platform to automate the entire threat progression including protection, infiltration detection, mitigation, cleanup, and forensics. Key features include one-click rollback with Windows Volume Shadow Copy Service (VSS) and automatic system-wide immunization against newly discovered threats. Find out about the complete ProSight series of affordable network monitoring and management services for desktop and mobile endpoints.
How can Progent help my company filter spam, email-borne viruses, and Directory Harvest Attacks?
ProSight Email Guard is Progent's spam filtering and email encryption service that incorporates the technology of top data security vendors to provide web-based management and comprehensive security for all your email traffic. The hybrid architecture of Email Guard combines cloud-based filtering with a local gateway appliance to provide advanced protection against spam, viruses, Denial of Service (DoS) Attacks, DHAs, and other email-borne malware. Email Guard's Cloud Protection Layer acts as a first line of defense and keeps most threats from making it to your network firewall. This decreases your vulnerability to inbound threats and conserves system bandwidth and storage space. ProSight Email Guard's on-premises security gateway appliance adds a further layer of inspection for incoming email. For outgoing email, the local gateway offers AV and anti-spam filtering, policy-based Data Loss Prevention, and email encryption. The onsite security gateway can also help Exchange Server to track and protect internal email traffic that originates and ends inside your security perimeter. Read about Progent's entire ProSight portfolio of affordable managed services for small organizations.
How can Progent help my company manage our Windows 8.1 devices?
Progent's Microsoft-certified Windows 8.1 consulting experts can provide a variety of consulting services to help organizations of all sizes to support, manage, and troubleshoot environments that include desktops, laptops, tablets, or Windows phones based on Microsoft Windows 8.1. Progent's consultants also offer Windows 10 planning and migration assistance and Windows 11 deployment support.
Can Progent help me with System Center 2012 R2 Virtual Machine Manager?
Progent's System Center 2012 Virtual Machine Manager consultants can assist organizations of all sizes to manage, enhance and troubleshoot your current SCVMM 2012 deployment. Progent can also provide SCVMM 2016 migration consulting to assist your organization to design and execute an efficient migration from SCVMM 2012 to SCVMM 2016 in order to take advantage of stronger assurance features, more affordable VMM storage options, and other enhancements. In addition, Progent can assist you to migrate to more modern releases of SCVMM such as System Center 2019 Virtual Machine Manager and System Center 2022 VMM.
Does Progent offer support for Exchange Server 2016 Database Availability Groups (DAGs)?
Microsoft Exchange Server 2016 improves the speed and simplifies the deployment of Database Availability Groups, which provide automatic failover for maximum uptime. Database Availability Groups in MS Exchange Server 2016 lower failover times by an estimated 33% relative to Exchange 2013. Other improvements cover setup defaults that follow leading practices for fault tolerance. Progent's Microsoft certified Exchange consultants can provide Database Availability Group expertise to assist you to create, implement and maintain a DAG solution the provides world-class protection for your Exchange mailboxes.
Can Progent help us manage our passwords, IP addresses, SSL expirations and other network assets?
Progent's ProSight IT Asset Management service is a cloud-based IT documentation management service that allows you to create, maintain, retrieve and safeguard information related to your network infrastructure, procedures, applications, and services. You can instantly find passwords or serial numbers and be alerted automatically about upcoming expirations of SSLs ,domains or warranties. By updating and managing your IT infrastructure documentation, you can eliminate up to half of time spent trying to find critical information about your network. ProSight IT Asset Management features a common repository for holding and sharing all documents required for managing your network infrastructure like recommended procedures and self-service instructions. ProSight IT Asset Management also offers a high level of automation for collecting and associating IT information. Whether you’re making improvements, performing regular maintenance, or reacting to a crisis, ProSight IT Asset Management delivers the information you require as soon as you need it. Learn more about Progent's ProSight suite of managed services for small organizations.
What are the advantages of being a Microsoft-certified Partner?
Because Progent is a Microsoft-certified Partner, each Progent MCSE support expert and network consultant can utilize the technical and educational tools needed to deliver the best network support available. Progent delivers world-class expertise in the design, deployment and troubleshooting of Microsoft-based information technology. Progent's Microsoft-certified consultants offer Active Directory and Azure AD consulting, Exchange Server 2019 migration support, Microsoft Exchange Server 2016 migration, Exchange Server 2013 consulting, Windows Server 2022 solution design and migration support, Microsoft Windows Server 2019 migration services, Windows Server 2016 hybrid solutions, Windows Server 2012 R2 integration, Windows 2008 Server consulting and support, plus Windows 10 planning support, Windows 8.1 integration expertise, Microsoft Office and Microsoft 365 application development and training, and Microsoft Dynamics GP customization.
Can Progent help us deploy System Center Data Protection Manager for automated backup?
System Center 2016 Data Protection Manager offers small and mid-size businesses near-continuous backup and easy restore capabilities for Microsoft-based networks. Data Protection Manager 2016 offers application-sensitive protection for key platforms such as Microsoft SQL Server, Exchange Server and SharePoint Server, protects Windows and Linux VMs, supports virtual machines running on Windows Hyper-V and VMware, and integrates seamlessly with Microsoft Azure for cloud backup and recovery. Progent's Microsoft-certified System Center 2016 Data Protection Manager consulting experts can help you to design, deploy, administer, and troubleshoot a multi-site backup/recovery system built around System Center 2016 Data Protection Manager. Progent can help you to upgrade from an older release of Data Protection Manager or from a legacy system, and Progent can tune your SCDPM 2016 environment for on premises, hosted, cloud or hybrid deployments. Progent offers online or onsite support and can deliver occasional expertise to resolve challenging issues or deliver end-to-end project management support to make sure you complete your SCDPM 2016 initiative on time and on budget.
What are the benefits of Progent's documentation of support services?
Progent provides complete and detailed reports of all service work to ensure clients do not feel like a hostage to their support company. Progent sends e-mail accounts of support activity shortly after completion of each service task, and also provides a printed copy along with monthly invoices. Comprehensive IT support reporting makes it less risky for clients to transfer to a different service provider or assume increased service responsibilities internally. Good support reporting also give IT managers the information required to evaluate support services and develop more realistic network expense projections.
Can Progent help me manage and troubleshoot BlackBerry smartphones and BlackBerry Enterprise Server?
Progent can provide the expertise of BlackBerry-premier professionals who can help small organizations to plan, manage, and troubleshoot BlackBerry Enterprise Server and BlackBerry smartphones economically and successfully, doing away with the requirement for an internal BlackBerry specialist and reducing the expense and hassle of supporting a mobile workforce. Progent's BlackBerry specialists have extensive backgrounds cooperating with Progent's Microsoft-certified consultants, Cisco CCIE network engineers, and CISSP and CISM-certified security engineers. This wide range of expertise, combined with Progent's proven online service delivery model, offers small companies an efficient solution for integrating BlackBerry technology productively into their IT network.
How can Progent's consultants help with Microsoft SQL Server?
Progent's Microsoft-certified SQL Server consultants, database software programmers, database administrators, project management consultants, Cisco network infrastructure architects, disaster recovery/business continuity planning specialists, and certified IT security professionals can help your business to support and enhance your SQL Server solution, build or troubleshoot database business applications, assess the potential advantages of upgrading Microsoft SQL Server 2016 or migrating to SQL Server 2019 from an earlier version of SQL Server or from a different database system, install pilot systems at your site or at Progent's lab, design and carry out a smooth migration to SQL Server, and define an efficient and safe network infrastructure that lets you realize the full business benefit of SQL Server.
Can Progent help us integrate Microsoft 365 applications and cloud hosting services?
Microsoft 365, previously called Office 365, is Microsoft's extensive family of productivity applications and cloud services available on a subscription basis. Microsoft 365 apps and cloud services are offered in a variety of product bundles targeted at customers from individuals and households to global enterprises. Progent offers quick and affordable online access to specialists with expertise in Microsoft, Mac, Apple iOS, and Google Android platforms. Progent can help your business to understand the many subscription options offered with Microsoft 365 and integrate your network with Microsoft 365 so you realize maximum business value. Progent's Microsoft 365 integration consultants offer expertise with multi-platform networks that incorporate Windows, macOS, and Linux software. Progent can also assist you to build and maintain hybrid networks that seamlessly integrate on-premises and cloud products and services.