|2570 N. First Street, 2nd Floor
San Jose, CA 95131
||San Jose Network Support Services
||37053 Cherry Street
Newark, CA 94560
||Fremont Network Support Services
||26250 Industrial Blvd
Hayward, CA 94545
||Hayward Network Support Services
||1300 Clay Street
Oakland, CA 94612
||Oakland-Berkeley Network Support Services
||3790 El Camino Real
Palo Alto, CA 94306
||Palo Alto Network Support Services
||755 Baywood Drive, 2nd Floor
Petaluma, CA 94954
||Petaluma Network Support Services
||4695 Chabot Dr, Suite 200
Pleasanton, CA 94588
||Pleasanton Network Support Services
||6520 Lonetree Blvd
Rocklin, CA 95765
||Roseville Network Support Services
||1100 N Market Blvd
Sacramento, CA 95834
||Sacramento Network Support Services
||388 Market Street
San Francisco, CA 94111
||San Francisco Network Support Services
||2570 N. First Street, 2nd Floor
San Jose, CA 95131
||San Jose Network Support Services
||1900 S Norfolk, Suite 350
San Mateo, CA 94403
||San Mateo Network Support Services
||700 Larkspur Landing Cir
Larkspur, CA 94939
||San Rafael Network Support Services
||101 Cooper St, #4526
Santa Cruz, CA 95062
||Santa Cruz Network Support Services
||131 Stony Circle
Santa Rosa, CA 95401
||Santa Rosa Network Support Services
||3336 N Texas St
Fairfield, CA 94533
||Vacaville Network Support Services
||1261 Locust St
Walnut Creek, CA 94596
||Walnut Creek Network Support Services
More Questions and Answers
How can Progent help my company filter spam, email-borne viruses, and Directory Harvest Attacks?
ProSight Email Guard is Progent's spam filtering service that incorporates the technology of leading information security companies to deliver web-based management and world-class protection for all your inbound and outbound email. The powerful architecture of Email Guard combines a Cloud Protection Layer with an on-premises gateway device to provide advanced protection against spam, viruses, Denial of Service Attacks, DHAs, and other email-borne malware. The Cloud Protection Layer serves as a first line of defense and blocks most threats from reaching your network firewall. This decreases your vulnerability to inbound threats and saves network bandwidth and storage space. ProSight Email Guard's on-premises gateway device provides a deeper layer of analysis for inbound email. For outbound email, the onsite security gateway offers AV and anti-spam protection, DLP, and email encryption. The on-premises gateway can also assist Exchange Server to track and protect internal email that originates and ends within your security perimeter.
How can Progent help us protect our network from ransomware and other modern threats?
The ProSight Active Security Monitoring endpoint protection service incorporates cutting edge behavior-based machine learning technology to guard endpoints and servers and VMs against new malware assaults such as ransomware and file-less exploits, which easily escape traditional signature-based AV products. ProSight Active Security Monitoring safeguards on-premises and cloud resources and provides a single platform to manage the entire threat lifecycle including filtering, infiltration detection, containment, remediation, and post-attack forensics. Top capabilities include single-click rollback using Windows VSS and real-time network-wide immunization against new attacks. Find out about the complete ProSight line of low-cost outsourced network management services for small and mid-size businesses.
How can Progent help us deploy and manage a collaboration solution based on Cisco Jabber?
Progent's Cisco Jabber consultants offer online or onsite support to help businesses of all sizes to design, deploy, manage, upgrade or debug Cisco Jabber solutions and Cisco Unified CM infrastructure. Progent offers advanced support for the technologies that make up building an end-to-end Cisco Jabber collaboration solution including Cisco network devicesand management software, Microsoft Office apps, Windows and Mac desktops, Apple iOS and Android smartphones, SIP trunking, WiFi systems, cyber security, cloud integration, immersive telepresence systems, PBX products, disaster recovery preparedness, and other pieces of a modern collaboration ecosystem.
How can Progent help my business integrate Windows Hyper-V server virtualization software?
Progent's certified Windows Server 2016 Hyper-V consultants and Windows Server 2012 R2 consultants can assist you to analyze the potential benefits of Hyper-V-based virtualization for your business, conduct pilot implementations to verify Hyper-V's operation with your production applications, assess your network and server architecture for smooth operation with virtualization solutions, help you in upgrading to Microsoft Windows Server 2016 or Windows Server 2012 R2 and configuring Windows Hyper-V, train your network management staff to monitor and administer Hyper-V, provide expert consulting support for improving the protection of your virtual servers, establish and validate disaster recovery processes that optimize system uptime, and deliver ongoing consulting and maintenance including affordable remote troubleshooting and turn-key Help Desk services.
Can Progent help my business develop custom eCommerce applications?
Progent's network experts can help your business to develop web sites that are driven by sales and inventory applications to minimize the cost and increase the dependability of on-line business. Progent can help you to set up a secure, highly available e-commerce environment and create custom web applications using standard development tools and or customize off-the-shelf applications so that they support your special business requirements. Progent can provide affordable online services from experienced Microsoft SQL Server developers and Oracle database developers and database administrators, and MySQL consultants to help your company to complete mission-critical application development.
How can Progent enhance my network security?
Progent's CISSP and GIAC-certified network security professionals can help you develop a comprehensive IT security strategy that includes hardware and software as well as processes to protect your IT assets. Progent's Microsoft Internet Security and Acceleration (ISA) Server experts and Forefront Threat Management Gateway specialists can assist you to support Microsoft's discontinued firewall platforms or transition to modern security solutions like Progent's ProSight suite of remote monitoring and management services. Progent's ASA firewall with Firepower engineers can assist you to configure Cisco ASA firewalls for optimum network security. Progent's security vulnerability scanning service bundles provide affordable evaluations of your existing network security environment. Progent's ProSight Email Guard spam and virus filtering service can stop spam and email-borne viruses before they make it to your security perimeter.
Does Progent support Microsoft Internet Information Services (IIS) for web hosting and development?
Internet Information Services (IIS), provided with Windows Server and Windows desktop, is a powerful server role for web hosting and web application programming. The latest releases provide enhanced security, dependability, scalability, and troubleshooting while also delivering significant enhancements in automated administration. A variety of familiar extensions to IIS have been built into newer releases including the Request Filter Module (previously known as URL Scan), which can prevent potentially harmful HTTP requests from being run by web applications. Progent's Internet Information Services (IIS) consultants can assist you to deploy IIS and the latest extensions to IIS Manager like the GUI interface for managing FastCGI programs.
Can Progent help us migrate from our legacy Cisco UC500 VoIP system to a modern VoIP platform?
Progent's seasoned VoIP specialists can provide Cisco UC560 consulting support to help you to maintain your legacy UC500 VoIP gateway or plan and implement a smooth migration to a modern VoIP system.
Does Progent have a defined methodology for best practices in solving IT problems?
Progentís staff of Microsoft and Cisco-premier IT experts have extensive IT industry experience, on the front lines of business network support, performing a multitude of IT projects for a diverse assortment of customers. Every Progent consultant brings a set of personal methodologies from this extensive industry experience, and these are further enhanced by the company-wide best practices training that Progent teaches its engineering team. For larger projects, Progent experts employ the Microsoft Solutions Framework (MSF) model for task management which breaks projects down into discrete and manageable components that decrease the risk of a project getting out of control.
How can Progent help us monitor and manage our servers and desktops?
ProSight LAN Watch is Progentís server and desktop monitoring managed service that incorporates advanced remote monitoring and management techniques to keep your IT system running at peak levels by tracking the state of vital computers that power your information system. When ProSight LAN Watch detects an issue, an alarm is sent immediately to your designated IT staff and your assigned Progent consultant so that any potential problems can be resolved before they have a chance to impact productivity. Find out about Progent's entire ProSight portfolio of low-cost network monitoring and management services for small and medium-size businesses.
More Questions and Answers
If your small business is in the East Bay Oakland/Berkeley area
and you are looking for computer support, information technology outsourcing, or high-level services from a Progent engineer,
call 510-899-7400 or visit Contact Progent.