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Does Progent offer support for Microsoft Dynamics NAV ERP software?
The latest edition of Microsoft Dynamics NAV ERP includes powerful new features such as tailored Role Centers, enhanced business analytics and reporting options, and advanced workflow support. Progent's Dynamics NAV ERP consultants can provide software development, configuration and debugging services to enable your company to take advantage of MS Dynamics NAV. Progentís engineers can show you how to integrate MS Dynamics NAV ERP software to additional systems and applications. Also, Progent can help your organization to create and analyze databases so you can enhance your understanding of your business, acquire additional customers, expand your sales campaigns, and build successful alliances.
What are the benefits of Progent's documentation of support services?
Progent produces full and detailed reports of all support work to ensure clients donít ever feel like a hostage to their IT service provider. Progent sends e-mail accounts of support activity immediately after finishing each service task, and also provides a hard copy along with monthly billings. Comprehensive IT service documentation makes it less disruptive for clients to move to a new service organization or assume more service duties internally. Complete support documentation also give IT managers the visibility needed to assess the quality of support services and develop better informed IT expense projections.
Does Progent offer network monitoring support?
Progent provides a variety of Network Support Bundles based on the advanced problem solving abilities of Operations Manager, a cutting-edge server management software solution that monitors the reliability, speed and protection of your information system and identifies problems before they can bring down your system. To give you additional insight about the performance and robustness of your system infrastructure, Progent can help you install and manage popular network monitoring tools based on Linux.
How can Progent help my business with a complex Active Directory deployment?
Progent's Microsoft-certified Active Directory consultants have deep knowledge troubleshooting complex Active Directory problems such as directory replication problems, multi-domain partition configurations, corrupted Active Directory objects, cleanup of test software configuration objects in production AD environment, and repair of failed installations of Active Directory and AD-dependent software. Progent is also skilled in using advanced AD tools like ADSIEDIT, NTDSUTIL, DCDIAG and NETDIAG. Progent can also recommend deployment strategies that address key issues including AD naming conventions, hierarchical model, IT management model, utilization and structure of group policy objects, as well as protection and auditing specifications. Progent can also analyze the implications of alternate server and service configurations on capability and speed. Progent can assist companies to design and install deployments of AD Domain Services by providing Windows Server 2012 R2 support services and Windows Server 2016 hybrid cloud solutions.
How Can Progent help us to use Microsoft Power BI for business analytics?
Progent's Power BI consultants can help your business to plan, deploy, maintain, enhance or troubleshoot your Power BI environment. Progent can also help you to organize your source data for Microsoft Power BI visualizations. Progent can help you build and administer an on-premises, cloud, or hybrid network model for Power BI. To learn more, see Progent's Power BI consulting services.
Does Progent support Firewall and VPN technology from vendors other than Microsoft and Cisco?
In addition to supporting a diverse range of security solutions from Microsoft and Cisco, Progent offers organizations expert support for solutions from other major Firewall manufacturers including Check Point Software, WatchGuard, Netscreen, SonicWALL, and Symantec-Raptor. Progent can help you create a detailed security strategy and choose appropriate technologies from multiple vendors to support your security objectives while staying within your spending limits.
Can Progent help my company migrate to Windows 10?
Progent's Windows 10 planning experts can assist businesses of any size to assess Windows 10 or to migrate to Windows 10 from an earlier release of Microsoft Windows. Online and on-premises assessment and upgrade services for Microsoft Windows 10 provided by Progent include ROI estimates, project supervision, application compatibility testing, pilot systems, Hyper-V virtualization architecture, Cloud integration, mobile device management, telecommuter connectivity, security and compliance, automated deployment and management, network design, Wi-Fi support, disaster recovery planning, custom training for network management staff and end users, and ongoing technical help.
Does Progent support all major data backup/recovery products and services?
Progent's data backup consultants offer help for a wide range of products and technologies that provide solutions for backing up Windows, Apple Mac, and Linux/UNIX servers and desktops plus laptops and handhelds. Progent supports leading backup products by delivering services such as Altaro VM Backup consulting, Barracuda Backup and disaster recovery planning expertise, and DoubleTake/Carbonite integration. Progent also offers support for Acronis, MozyPro, Retrospect, Apple Time Machine, Backup Exec, BackupAssist Software, CrashPlan, and Oracle Solaris FLARs. For enterprises, Progent offers VMware Site Recovery Manager (SRM) expertise. In addition, Progent's ProSight Data Protection Services (DPS) are offered to small and medium-sized businesses as a low cost end-to-end solution for reliable backup/disaster recovery.
How can Progent help my business integrate Windows Hyper-V server virtualization software?
Progent's Microsoft-certified Windows Server 2016 consultants and Windows Server 2012 R2 support experts can help you analyze the possible benefits of Hyper-V-based virtualization for your company, perform test installations to verify Hyper-V's operation with your line-of-business software, assess your network architecture for optimal operation with virtual server solutions, assist you in moving to Windows Server 2016 or Windows Server 2012 R2 and configuring Windows Hyper-V, train your IT staff to track and manage Hyper-V, provide expert consulting help for enhancing the security of your virtual servers, establish and validate business continuity processes that maximize network uptime, and provide continuing consulting and maintenance including affordable remote repair and comprehensive Help Desk services.
Can Progent help us keep our Cisco IOS software up to date?
If your network incorporates Cisco routers, you could be using an outdated release of IOS, the operating system powering almost all Cisco router as well as current Cisco switches. Cisco often offers updates to IOS to fix bugs, plug security gaps, or improve features. Unfortunately, upgrading IOS or other Cisco control software can be a challenge, depending upon your Cisco appliance and your system infrastructure. As an example, there may be limitations of local Flash storage that could cause a new software release to execute incorrectly. Progent's Cisco CCIE consultants can provide a wide variety of support services associated with updating Cisco IOS or other Cisco OS such as IOS EX, CallManager or Unified Communications Manager (CUCM). Progent can run audits of your Cisco software, recommend sensible upgrades, prepare Cisco appliances, copy software images/, configure and verify your update, optimize performance, troubleshoot issues, and train your network support staff how to utilize any important new functions.
Can Progent help set up pilot systems to help our company test new technology?
Progent's Test and Training Lab located at the QTS Data Center in Sacramento is available for piloting line-of-business applications, creating efficient system upgrade methodologies, evaluating and optimizing performance, planning or verifying business continuity strategies, mitigating compatibility issues, and building training environments for the latest products and technologies. For Progent clients without sufficient internal resources to assemble effective test environments, Progent's Test and Training Lab cuts capital costs and technical risk while keeping critical network initiatives on schedule.
Can Progent help integrate Linux/UNIX and Windows environments?
Progent can help you configure Microsoft Windows Services for UNIX (SFU) to achieve coexistence between Windows and UNIX environments. Windows Services for UNIX offers interoperability between Microsoft Windows Server and different types of UNIX including Solaris 7 and 8, HP-UX 11i, AIX 5L 5.2, and Red Hat Linux 8.0. Windows Services for UNIX allows you to share Windows folders over NFS and improved authentication in native Windows Server Active Directory environments. SFU's Interix component includes a comprehensive set of UNIX tools and shells, support for a single rooted file system, and a SDK for migrating programs.
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If your small business is in the East Bay Oakland/Berkeley area
and you are looking for computer help, information technology outsourcing, or high-level services from a Microsoft or Cisco certified professional,
call 510-899-7400 or visit Contact Progent.