|2570 N. First Street, 2nd Floor
San Jose, CA 95131
||San Jose Network Support Services
||37053 Cherry Street
Newark, CA 94560
||Fremont Network Support Services
||26250 Industrial Blvd
Hayward, CA 94545
||Hayward Network Support Services
||1300 Clay Street
Oakland, CA 94612
||Oakland-Berkeley Network Support Services
||3790 El Camino Real
Palo Alto, CA 94306
||Palo Alto Network Support Services
||755 Baywood Drive, 2nd Floor
Petaluma, CA 94954
||Petaluma Network Support Services
||4695 Chabot Dr, Suite 200
Pleasanton, CA 94588
||Pleasanton Network Support Services
||6520 Lonetree Blvd
Rocklin, CA 95765
||Roseville Network Support Services
||1100 N Market Blvd
Sacramento, CA 95834
||Sacramento Network Support Services
||388 Market Street
San Francisco, CA 94111
||San Francisco Network Support Services
||2570 N. First Street, 2nd Floor
San Jose, CA 95131
||San Jose Network Support Services
||1900 S Norfolk, Suite 350
San Mateo, CA 94403
||San Mateo Network Support Services
||700 Larkspur Landing Cir
Larkspur, CA 94939
||San Rafael Network Support Services
||101 Cooper St, #4526
Santa Cruz, CA 95062
||Santa Cruz Network Support Services
||131 Stony Circle
Santa Rosa, CA 95401
||Santa Rosa Network Support Services
||3336 N Texas St
Fairfield, CA 94533
||Vacaville Network Support Services
||1261 Locust St
Walnut Creek, CA 94596
||Walnut Creek Network Support Services
More Questions and Answers
Does Progent offer desktop support services?
Progent can deliver a broad array of affordable support services to assist you business to install, integrate, troubleshoot, and manage workstations and notebooks powered by Windows, macOS and OS X, or various editions of Linux. Progent's desktop support services include Windows 10 planning assistance, Microsoft Windows 8.1 consulting support, Windows 7 support, MS Office and Office 365 integration, and 64-bit processing expertise.
Can Progent help my business develop custom eCommerce applications?
Progent's network experts can help you to develop web applications that are driven by sales and inventory programs to lower the expense and increase the reliability of on-line commerce. Progent can help you to set up a secure, reliable e-commerce environment and create custom web applications based on standard tools and or customize available software so that they accommodate your specific business needs. Progent offers online access to certified Microsoft SQL Server programmers and Oracle programmers and database administrators, and MySQL consultants to assist you to complete line-of-business development projects.
Does Progent offer consulting help for server clustering with Windows Server?
The failover cluster feature set built into the latest releases of Windows Server has been dramatically redesigned to streamline the deployment, setup, and maintenance of clusters and to provide improved levels of system availability, protection, performance, and versatility. New or improved capabilities include cluster Validation, revamped setup and deployment, unified cluster management, new cluster architecture for maximum availability, better protection and quorum models, elimination of failure points, more disk and RAM capacity, improvements for geographically dispersed clusters, and live migration capability for Hyper-V virtual servers. Progent's Microsoft-certified failover cluster consultants can help your company assess the advantages of failover clusters, design and implement a deployment, train your IT staff to manage your cluster environment, provide ongoing consulting and support services, and produce and test a workplace recovery procedure. Progent's Windows Server 2016 disaster recovery consultants can show you how you to create a cost-effective disaster recovery solution for multi-site or hybrid cloud environments using failover cluster technology proven in Microsoft's massive Azure public cloud.
Who founded Progent?
Progent's founder and chief technologist, Les Kent, was the architect for a multi-media networking solution that won Microsoft's ďBest Application of the Year Award.Ē Mr. Kent is a 35-year network support veteran and has managed the design and deployment of hundreds of innovative information technology solutions based on Microsoft and Cisco technologies. Mr. Kent started Progent in order to meet the needs of small businesses who can't justify the high cost of maintaining a large IT team but who still need information networks with world-class dependability, security, and responsiveness.
How Can Progent help our company support or upgrade Exchange 2013?
Exchange Server 2013 includes major improvements to the capabilities of its predecessor Microsoft Exchange 2010 and introduces powerful innovations as well as a redesigned architecture. These improvements affect vital facets of IT including manageability, high availability (HA), security and compliance, cost of ownership, teamwork, scalability, throughput, compatibility, and productivity. Progent's Microsoft-certified Exchange 2013 consulting professionals can provide remote or onsite support to help you administer, optimize and debug your Exchange 2013 deployment. Progent also offers Exchange 2016 migration expertise and Exchange Online consulting to help you upgrade to a more up to date version of Exchange Server in a local, cloud-based, or hybrid deployment.
Can Progent help us deploy VMware Site Recovery Manager for disaster recovery preparedness?
VMware's Site Recovery Manager (SRM) is an extension to VMware vCenter that allows you to orchestrate, automate and test a repeatable process for restoring services rapidly after a breakdown. SRM provides centrally managed and automated recovery, application mobility, plus non-disruptive site relocation, failback and re-protect. SRM also enables non-disruptive testing for disaster recovery, upgrades and fixes and can generate audit reports to confirm complete service restoration, validate Service Level Agreements and demonstrate disaster recovery compliance. Progent can provide the skills of a VCDX certified VMware SRM and VMware NSX consultant to help you to plan, deploy, test and administer a disaster recovery system powered by VMware SRM.
Does Progent support Lync Server 2013?
Microsoft Lync 2013, rebranded Skype for Business, enables businesses of all sizes to create a centrally managed and protected communications environment that supports a Bring-Your-Own-Device computing style with instant messaging (IM), real-time presence, audio/video and web conferencing with app sharing and whiteboard, and both IP-based and PSTN telephony across a wide assortment of desktop and mobile endpoints. Progent's certified Lync Server 2013 experts can assist your company to assess the advantages of Lync Server 2013, create an in-house, cloud-based (via Microsoft Lync Online) or hybrid topology appropriate for your present and future goals, deploy Lync Server 2013 in a way that expedites your return on investment, and deliver live online and on-premises training to your IT team and end users. Progent has expertise in key components of a Lync 2013 deployment that include Microsoft Windows Server, SQL Server and Exchange Server, and Progent can assist your organization to combine Lync 2013 with key Microsoft Office and Office 365 applications such as Outlook clients, Excel and PowerPoint.
Does Progent offer special IT outsourcing packages for mid-sized businesses?Managed Network Monitoring Package
Comprehensive Network Monitoring Package
Progent offers mid-sized organizations in the and in major cities across the S. two basic
outsourcing service packages built on Operations Manager:
To view a single-page printer-friendly fact sheet describing Progent's Network Monitoring Service Packages for mid-sized companies, click:Network Monitoring Packages.
Can Progent help set up pilot systems to help our company test new technology?
The Progent Test and Training Lab at the QTS (formerly Herakles) Data Center in Sacramento can be used for testing mission-critical applications, creating cost-effective migration methodologies, assessing and tuning performance, designing or verifying disaster recovery solutions, resolving compatibility issues, and establishing training systems for new technologies. For Progent customers without adequate internal resources to configure effective test environments, Progent's Test and Training Lab reduces capital outlay and engineering risk and helps keep critical IT projects on schedule.
More Questions and Answers
If your small business is in the East Bay Oakland/Berkeley area
and you are in need of technical support, IT outsourcing, or top-level expertise from a certified Progent consultant,
call 510-899-7400 or visit Contact Progent.