|2570 N. First Street, 2nd Floor
San Jose, CA 95131
||San Jose Network Support Services
||37053 Cherry Street
Newark, CA 94560
||Fremont Network Support Services
||26250 Industrial Blvd
Hayward, CA 94545
||Hayward Network Support Services
||1300 Clay Street
Oakland, CA 94612
||Oakland-Berkeley Network Support Services
||3790 El Camino Real
Palo Alto, CA 94306
||Palo Alto Network Support Services
||755 Baywood Drive, 2nd Floor
Petaluma, CA 94954
||Petaluma Network Support Services
||4695 Chabot Dr, Suite 200
Pleasanton, CA 94588
||Pleasanton Network Support Services
||6520 Lonetree Blvd
Rocklin, CA 95765
||Roseville Network Support Services
||1100 N Market Blvd
Sacramento, CA 95834
||Sacramento Network Support Services
||388 Market Street
San Francisco, CA 94111
||San Francisco Network Support Services
||2570 N. First Street, 2nd Floor
San Jose, CA 95131
||San Jose Network Support Services
||1900 S Norfolk, Suite 350
San Mateo, CA 94403
||San Mateo Network Support Services
||700 Larkspur Landing Cir
Larkspur, CA 94939
||San Rafael Network Support Services
||101 Cooper St, #4526
Santa Cruz, CA 95062
||Santa Cruz Network Support Services
||131 Stony Circle
Santa Rosa, CA 95401
||Santa Rosa Network Support Services
||3336 N Texas St
Fairfield, CA 94533
||Vacaville Network Support Services
||1261 Locust St
Walnut Creek, CA 94596
||Walnut Creek Network Support Services
More Questions and Answers
How can Progent help us monitor and manage our servers and desktops?
ProSight LAN Watch is Progentís server and desktop monitoring managed service that uses advanced remote monitoring and management techniques to keep your network operating at peak levels by tracking the health of vital computers that power your business network. When ProSight LAN Watch detects a problem, an alert is sent automatically to your specified IT staff and your Progent consultant so all looming problems can be addressed before they have a chance to impact your network. Find out about Progent's complete ProSight portfolio of value-priced network management outsourcing services for small and mid-size organizations.
Does Progent have expertise with firewalls from Palo Alto Networks?
Progent's Palo Alto Networks firewall experts can help you choose, configure, and manage Palo Alto Networks PA-Series firewalls to create a next-generation security solution that spans your data center and cloud assets and guards any user anywhere with any device. To learn more, visit Progent's Palo Alto Networks PA-Series firewall planning and integration consulting.
Does Progent offer an easy and affordable way for small businesses to evaluate their network security?
Progent has put together two low-cost service bundles intended to enable small companies to get an objective network security assessment from a certified security consultant. With Progent's External Security Inventory Checkup, a security engineer runs a comprehensive examination of your network from beyond your company firewall to determine possible weaknesses in the security posture you present to the public. With Progent's Internal Security Inventory Scan, a certified security professional runs a system scan from an authorized machine inside your firewall to determine the risk to internal threats. The two security inventory packages are configured and run from a secured remote location.
Why does Progent recommend upgrading from Exchange Server 2003 to Exchange Server 2016 or later?
Microsoft Exchange 2016 offers significant improvements over older releases of the Exchange platform through features such as native support for high-availability mailbox server clusters called Database Availability Groups support for low-cost disk drives to slash the expense of large inboxes, a more powerful OWA web client compatible with all popular web browsers, sophisticated voice mail handling including voice-to-text translation, and a variety of mechanisms for enhancing data protection and compliance. Microsoft calculates that if carefully deployed, current versions of Microsoft Exchange can cut messaging costs by 50-80%. Since Microsoft no longer supports Exchange 2003, organizations have another reason to ask Progent's Microsoft Exchange Server 2016 consultants about upgrading to the newest release of Exchange.
What are the most popular consulting services available from Progent for large enterprises?
Progent's popular enterprise IT support services include:
Does Progent offer the services of a GIAC-certified information assurance expert?
- Designing, testing, configuring and managing Microsoft-based IT solutions by providing services including complicated Active Directory installations, Microsoft Exchange 2016 upgrade support, Microsoft Exchange 2013 Server consulting, Microsoft System Center 2016 Configuration Manager hybrid cloud integration, Microsoft System Center 2012 Configuration Manager (SCCM 2012) deployment, and Microsoft SQL Server integration
- Setting up and managing network and server monitoring software including System Center Operations Manager
- For businesses looking for help with Windows Server 2016 hybrid cloud integration, migrating to Windows Server 2012 R2 or migrating to Microsoft Exchange Server 2016, Progent can assist with project management and can also offer short-term technicians to assist with roll-outs at locations throughout and major cities across the U.S.
- Online access to Cisco-certified CCIE network diagnostics engineers to repair challenging connectivity problems affecting the reliability or performance of complex environments
- Veteran enterprise project managers to help customers to follow best practices to ensure that strategic projects are successfully completed on time and on budget
- Business continuity planning experience to help prepare for a catastrophic event by addressing not only IT issues but also operational logistics including notification systems, temporary office space, alternative vehicles, and mandated reporting
- Experience in helping large organizations create a comprehensive security strategy that includes cutting-edge technology from Microsoft and Cisco and conforms to industry best practices
- Network security inventory packages to provide a professional and comprehensive network security evaluation from a group of premier security consultants
Global Information Assurance Certification (GIAC) was founded in 1999 to certify the knowledge of computer security experts. GIAC accreditations are acknowledged by businesses and institutions around the world including and the U.S. NSA. Progent's GIAC-certified information assurance consultants can provide expertise with any of the security services covered within GIAC accreditation such as evaluating network security mechanisms, incident handling, intrusion detection, web-based application security and security information and event management (SIEM) solutions.
Can Progent help us with SonicWall firewalls?
Progent's SonicWall firewall consultants can show you how to integrate, manage, and troubleshoot SonicWall firewall/VPN appliances including the current SonicWall TZ, NSa and NSsp families of appliances and the legacy SonicWall PRO 2040 devices. Progent's CISSP and GIAC-certified network security experts can help you incorporate SonicWall security gateways into an end-to-end network protection solution and design protection into your business practices. To learn more, refer to SonicWall firewall consulting services.
Does Progent support Cisco's legacy firewalls as well as next-generation ASA firewalls with Firepower Services?
The latest generation of Cisco ASA 5500-X Family Next-Generation Firewalls with Firepower Services offer substantially more value than Cisco's legacy PIX and ASA 5500 firewalls and have replaced the ASA 5500 and PIX security appliances for new deployments. Progent's Cisco-premier CCIE network experts can help you to maintain your existing PIX or Cisco ASA 5500 firewalls or upgrade to ASA 5500-X firewalls with Firepower Services. Progent's consultants can provide remote and onsite help with ASA 5500-X firewalls with Firepower Services and can help your business to plan, configure, tune, manage and troubleshoot firewall solutions built around Cisco ASA 5500-X firewalls with Firepower Services.
Can Progent help us integrate Office 365 applications and cloud hosting services?
Office 365 is Microsoft's extensive family of client productivity programs and cloud-hosted services offered on a monthly or annual subscription basis. Office 365 programs and cloud-based services are offered in an array of product bundles targeted at customers ranging from students and home offices to enterprises. Progent can provide quick and affordable remote access to specialists with expertise in Microsoft, macOS, Apple iOS, and Android technology. Progent can help your business to evaluate the wealth of subscription plans offered with Office 365 and configure your network with Office 365 so you realize maximum business value. Progent's Office 365 integration consultants support multi-vendor networks that include Windows, macOS, and Linux operating systems. Progent can also help you to build and maintain hybrid solutions that seamlessly integrate on-premises and cloud-based products and services.
Can Progent help my business build hybrid cloud solutions with Windows Server 2016 Hyper-V?
Windows Hyper-V 2016 incorporates core technologies initially designed for and proven on Azure, among the world's biggest public clouds. This dramatically improves the suitability of the Windows Server platform to support private cloud as well as hybrid cloud/on-premises deployment models by enhancing security, uptime, expandability, manageability, reliability and recoverability. Progentís Microsoft-certified Windows Server 2016 Hyper-V consultants can assist you to evaluate the benefits of Hyper-V 2016 for your organization, configure pilot systems to verify the ability of Hyper-V 2016 to run your vital workloads, plan an efficient network architecture for a cloud-based or hybrid deployment, create and execute a smooth upgrade strategy, educate your IT management and technical support staff, and provide as-needed consulting and troubleshooting support to make sure that your Hyper-V 2016 investment delivers the highest possible business benefit.
Which ERP and MRP programs are supported by Progent?Microsoft Dynamics AX Enterprise Resource Planning Software (formerly Microsoft Axapta)
Microsoft Dynamics GP Business Accounting Software (formerly Microsoft Great Plains)
Microsoft Dynamics NAV Business Management Software (formerly Microsoft Navision)
Microsoft Dynamics SL 6.5 Business Accounting Software (formerly Solomon)
Microsoft Dynamics RMS)
Macola ERP by Exact Software
MAS 90 ERP by Best Software
QuickBooks Accounting Software by Intuit
Infor CloudSuite Industrial (SyteLine) ERP (formerly SyteLine)
Progent offers ERP and MRP consulting for a variety of application software that include:
Can Progent help me manage and troubleshoot BlackBerry smartphones and BlackBerry Enterprise Server?
Progent offers the support of RIM BlackBerry-certified experts who can help small businesses to design, manage, and support BlackBerry Enterprise Server and BlackBerry smartphones affordably and successfully, doing away with the requirement for an internal BlackBerry specialist and reducing the expense and distraction of maintaining a mobile workgroup. Progent's BlackBerry engineers have in-depth experience cooperating with Progent's Microsoft-expert experts, Cisco CCIE-certified network engineers, and CISSP and GIAC-certified security engineers. This breadth of knowledge, combined with Progent's proven remote support model, provides small and mid-size companies a cost-effective option for incorporating BlackBerry devices and software seamlessly into their IT network.
Can Progent help us design and integrate a Barracuda Backup solution?
Barracuda Backup is a low-cost, subscription backup/restore platform for small and mid-size organizations. A Barracuda Backup deployment can incorporate a purpose-built hardware storage device manufactured by Barracuda or a software-based appliance with comparable functionality but which uses your own storage hardware. Barracuda Backup protects critical company data produced on-premises, at one or more remote locations, or in the cloud. For disaster recovery, you can replicate data to the Barracuda Cloud, to Amazon AWS, or to any site with a Barracuda appliance. Progent is a certified Barracuda partner and Progent's Barracuda Backup consultants can provide a broad range of consulting support services to assist your business to design, configure, operate and repair a BDR system built on Barracuda technology. For additional information, see Barracuda Backup and disaster recovery consultants.
Does Progent offer special IT outsourcing packages for mid-sized businesses?Managed Network Monitoring Package
Comprehensive Network Monitoring Package
Progent offers medium size organizations in the and in larger cities throughout the United States two cost-effective
outsourcing service packages built on Operations Manager:
To view a single-page printable spec sheet summarizing Progent's two Network Monitoring Service Packages for medium size companies, click:Network Monitoring Packages.
More Questions and Answers
If your small business is in the East Bay Oakland/Berkeley area
and you are looking for computer support, IT outsourcing, or top-level services from a Microsoft or Cisco certified consultant,
call 510-899-7400 or visit Contact Progent.