Comprehensive Network Monitoring Package
To see a single-page printer-friendly fact sheet describing Progent's two Network Monitoring Service Packages for mid-sized organizations, click:Network Monitoring Packages.
Can Progent provide the expertise of a CRISC-certified risk management consultant?
The Certified in Risk and Information Systems Control (CRISC) certification program was initiated by ISACA to validate an IT professional's skills to design, implement, and support IS controls to mitigate network risk. Progent can provide the expertise of a CRISC-certified risk management expert to assist you to create and carry out a risk management strategy that follows industry best practices identified by CRISC and geared to align with your company's risk tolerance, business goals, and IT budget.
Does Progent offer consulting help for server clustering with Windows Server?
The failover cluster feature set incorporated into the most recent versions of Microsoft Windows Server is dramatically re-engineered to simplify the installation, setup, and maintenance of clusters and to offer greater levels of network availability, security, performance, and flexibility. New or improved capabilities include cluster verification, revamped setup and deployment, improved cluster management, redesigned cluster infrastructure for maximum uptime, better security and quorum structure, fewer failure points, more storage and RAM capacity, enhancements for geographically dispersed clusters, and live migration support for Windows Hyper-V virtual machines. Progent's certified cluster technology experts can help you assess the advantages of failover clusters, plan and implement an installation, educate your IT personnel to administer your cluster environment, provide continuing consulting and support services, and produce and test a business continuity procedure. Progent's Windows Server 2016 disaster recovery experts can help you you to create a cost-effective disaster recovery solution for multi-site or hybrid cloud deployments using failover cluster technology field-tested in Microsoft's massive Azure public cloud.
Does Progent offer support for Microsoft SQL Server 2012?
Progent can provide the expertise of certified SQL Server 2012 consultants and experienced database application developers, database administrators, project managers, network infrastructure architects, disaster recovery specialists, and data security professionals to help you to manage your SQL Server 2012 environment and define a cost-effective and secure network infrastructure that helps you maximize the business benefit of SQL Server 2012. Progent can also help your organization to upgrade to Microsoft SQL Server 2016 or transition to Microsoft SQL Server 2014 from SQL Server 2012.
Does Progent offer consulting services for Microsoft Office 365 Excel?
Progent's Microsoft-certified Office 365 Excel development experts offer cost-effective online programming services for applications that use Microsoft Office Excel or Microsoft Office 365 Excel as a tool for custom software. Progent can assist your company to plan, code, test, deploy, and administer custom applications; support and troubleshoot current ones; and upgrade programs built with older versions of Microsoft Excel to current editions. Progent provides expertise with Microsoft Excel VBA and Microsoft Access program development and can help you to connect Excel-based programs to SQL Server or other external databases that can accommodate real-time information. Progent's consultants can also help you to set up solutions that integrate Office Excel with additional Microsoft product families including Word, PowerPoint, Project Server, and SharePoint. Progent can also help you to upgrade to newer Excel releases, including the latest 64-bit release, and offers cost-effective remote webinar training in Excel that can be customized for individuals or large groups.
Can Progent help us integrate and troubleshoot our Cisco VoIP phones and IP video phones?
Progent's Cisco IP phone and video IP phone consultants can help your business to integrate, maintain, and troubleshoot Cisco IP phones, video IP phones and wireless IP handsets. Progent offers expertise for all models of Cisco's IP phones from legacy Voice over IP devices to the latest media phones. Progent's consultants can also assist your organization to integrate your IP phones with Cisco Unified CM, originally named CallManager, or with Cisco Unified CM Express (CME) to build a an advanced IP-PBX environment for unified messaging and collaboration. Progent can also help you to configure Unified CM applications like Cisco Unified CM IM and Presence Jabber, Unity Express for voicemail, Cisco Unified Mobility for Single Number Reach, and Cisco Contact Center Express (Unified CCX or CCX) for creating an advanced customer contact center. Progent's consultants can deliver expertise with any facet of Cisco VoIP Phone integration including reviewing dial plans, resolving IP phone registration issues, configuring SIP trunks and CUBE internetworking, installing ISR G2 routers with CUBE VoIP networking capability, and designing UCS server failover and Cisco SRST solutions for high availability.
Does Progent support Lync Server 2013?
Lync Server 2013, now called Skype for Business, allows businesses of all sizes to create a centrally managed and protected communications ecosystem that permits a BYOD computing style with IM, presence, audio/video and web meetings with app sharing, and both IP and PSTN telephony across a wide range of desktop and mobile clients. Progent's Microsoft-certified Lync Server 2013 experts can assist you to assess the advantages of Lync 2013, create an in-house, cloud-based (with Microsoft Lync Online) or mixed topology suitable for your present and long-term goals, implement Lync 2013 in a way that expedites your ROI, and provide live online and on-premises training to your IT team and users. Progent offers expertise in key components of a Lync Server 2013 solution that include Microsoft Windows Server, SQL Server Express and Exchange Server, and Progent can help your organization to integrate Lync 2013 with key Office and Office 365 applications such as Outlook clients, Excel and PowerPoint.
Can Progent help set up pilot systems to help our company test new technology?
Progent's Test and Training Lab at the QTS Data Center in Sacramento can be used for testing line-of-business applications, creating efficient system upgrade procedures, assessing and tuning performance, planning or verifying disaster recovery solutions, mitigating compatibility issues, and building training environments for the latest technologies. For Progent customers who lack sufficient in-house resources to assemble effective pilot environments, the lab reduces capital costs and technical risk and helps keep vital IT initiatives on schedule.
More Questions and Answers
If your small business is in the East Bay Oakland/Berkeley area
and you require computer assistance, IT outsourcing, or top-level services from a Progent professional,
call 510-899-7400 or visit Contact Progent.