Onsite Service Available in Oakland, Alameda, Berkeley, Emeryville, Richmond, El Cerrito, Piedmont, Albany, San Pablo, Pinole, Crocket, Hercules, Rodeo





More Questions and Answers

Where can I review testimonials from Progent's customers?
Progent has delivered online or onsite network consulting assistance to companies in each state in the country. Many of these clients have expressed their appreciation to Progent in the form of testimonials to the excellence of Progent's service staff. Take a look at Progent's customer testimonials to see what people have said about the quality of Progent's network support services.

How can Progent help our company to use System Center 2016 to manage our hybrid cloud environment?
Microsoft System Center 2016 provides major improvements in the management of hybrid cloud environments through advanced integration with Windows Server 2016 servers, Windows 10 clients; unified management of heterogeneous networks that incorporate various Linux distributions, Hyper-V and VMware vSphere; and better cloud support such as closer integration with Microsoft Intune for Apple iPhone and Android smartphone management plus native integration with Microsoft Operations Management Suite for cloud-based analytics and reporting. Progent's System Center 2016 consultants can provide advanced online and onsite expertise for all components of System Center 2016 including Operations Manager (SCOM), Configuration Manager (SCCM), Virtual Machine Manager, Data Protection Manager (SCDPM), Orchestrator, and Service Manager. Progent can assist organizations of any size to design and install a new implementation of System Center 2016, expand or tune your current one, migrate efficiently from an earlier version of System Center, or troubleshoot your System Center environment.

How Can Progent Help with Windows Server 2008 R2?
The complexity and versatility of Windows Server 2008 R2 calls for an IT expert with practical experience and broad knowledge in designing and building cohesive and comprehensive business technology environments. The professional experience of Progent's certified Windows 2008 engineers, with an average of over ten years of background integrating Microsoft-powered technology, assures your success in maintaining and troubleshooting your Windows Server 2008 environment. Progent's certified Windows Server 2019 support experts and Windows Server 2022 consulting experts can help you to evaluate the benefits of migrating to a current version of Windows Server. If you are planning on building a hybrid network model that integrates on-prem systems with cloud-based services like those offered by Microsoft Azure, Progent can assist your organization to create an efficient hybrid cloud environment for Windows Server.

Can Progent help our law firm with NetDocs document management system?
NetDocuments is a cloud-based document management system designed for the legal profession. Progent offers access to NetDocs specialists who can provide high-level advice to help your organization to plan, deploy, administer, optimize, or troubleshoot a document management system environment powered by NetDocs. For information about Progent's consulting services for NetDocs, visit NetDocs DMS expert support.

How can Progent help businesses create wireless solutions?
Progent's wireless solutions consultants offer wide-ranging backgrounds in the implementation and support of wireless information technology and can help you to plan, configure, manage and repair wireless ecosystems that are secure, resilient, expandable, easy to manage and use, ready to handle your vital applications, and transparently integrated into hybrid cloud environments. Remote and onsite Consulting services provided by Progent span a selection of wireless solutions and include smartphone and tablet integration, Wi-Fi network planning and deployment, wireless site surveys, Cisco wireless VoIP phone configuration and troubleshooting, and building-to-building wireless connections.

Can Progent help us plan a migration to Microsoft 365?
Progent offers the services of a Cloud Solutions Architect to assist your company to plan a smooth move to Microsoft 365 customized for your environment. Before presenting this migration project, Progent's cloud expert will conduct a set of information gathering exercises that include running tools like IdFix, the Exchange Best Practices Analyzer (ExBPA), and specialized scripts for viewing your Active Directory, messaging, and Mobile Device Management setup. Key information that cannot be found with these techniques will be found via interviews with your IT staff. Find out additional information about Progent's Microsoft 365 cloud migration expertise.

Does Progent offer support for Cisco's Firepower Series of NGFW Firewalls?
Cisco's Firepower Next Generation Firewalls provide a major performance improvement over Cisco's previous-generation ASA 5500-X firewalls and offer centralized control of advanced security capabilities like application visibility, next-generation intrusion protection with risk prioritization, advanced malware protection (AMP), DDoS mitigation, and multi-node sandboxing. Progent's Cisco-certified CCIE firewall consultants can assist your organization to plan and carry out a smooth upgrade to Cisco Firepower Series firewalls from legacy ASA 5500-X, ASA 5500, or PIX appliances and show you how to enhance Firepower appliances with Cisco's cloud-based services to build and centrally control IT environments that include local offices, data centers, and cloud resources. For details about Cisco's Firepower family of Next Generation Firewalls (NGFWs), refer to Firepower Series firewalls integration experts.

Can Progent Help with Oracle Database Administration and Application Development?
Progent can provide online access to an Oracle certified expert for Oracle database administration services or an Oracle software developer. Progent can help you to create efficient solutions for critical Oracle database administration tasks including performance tuning, backup/recovery strategies, and information security, or mentor your IT personnel to use industry leading practices for simplifying various management procedures. Progent can in addition offer the services of a PL/SQL developer to help your company to build, test, troubleshoot, or port Oracle programs that can vary from business reports to data-driven web sites. Progent offers skill with Oracle SQL Developer, SQL *Plus, and JDeveloper and can assist you to optimize existing SQL code by utilizing Oracle's SQL Access Advisor.

How can Progent help us defend against or recover from ransomware attacks?
Progent's ransomware defense services are built to stop ransomware attacks before they damage your company, and to return victimized networks to ongoing operation without delay. Progent's crypto-ransomware protection services are delivered remotely to save time and control expenses, and Progent has experience working with top cyber insurance companies like Chubb to offer vulnerability assessments, remote monitoring, fast cleanup, ransom settlement negotiation, and post-attack forensics.

Does Progent support all major data backup/recovery products and services?
Progent's backup and restore consultants can provide support for a wide range of products and technologies that deliver solutions for backing up Windows, Apple Mac, and Linux servers and desktops plus laptops and smartphones. Progent can help you with all major data protection platforms by providing services that include Altaro VM Backup consulting, Barracuda Backup and disaster recovery planning expertise, and DoubleTake/Carbonite solutions. Progent can also provide help with Acronis, Mozy, Retrospect for Macintosh, Apple Time Machine, Backup Exec, BackupAssist, CrashPlan PRO, and Solaris FLARs. For enterprises, Progent offers VMware Site Recovery Manager and NSX expertise. In addition, Progent's ProSight Data Protection Services are available to small and mid-sized organizations as an affordable and fully managed solution for secure backup and disaster recovery (BDR).

Can Progent help us with SonicWall firewalls?
Progent's SonicWall firewall consultants can help you configure, maintain, and update SonicWall firewall/VPN products including the current SonicWall TZ, NSa and NSsp Series of firewalls and the legacy SonicWall PRO 2040 products. Progent's CISM and GIAC-certified network security consultants can show you how to incorporate SonicWall security gateways into an end-to-end network protection solution and design protection into your business practices. For more information, visit SonicWall-certified firewall consultants.



More Questions and Answers

If your small business is in the East Bay Oakland/Berkeley area area and you are looking for computer support, IT outsourcing, or advanced expertise from a certified Progent professional, call 510-899-7400 or visit Contact Progent.



An index of content::

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    Small Business Wireless Technology Consulting Services

    Progent's wireless consultants can help small companies design, select, evaluate, deploy and support secure building-to-building wireless bridging products that integrate transparently into your existing network while offering a level of protection that matches or excels wireline connections. Progent provides expertise in wireless LAN/WAN products from Cisco Aironet and Meraki, Proxim, and other small business wireless vendors and can show you how to select and deploy the wireless link solutions that align best your company needs.

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  • Top Ryuk ransomware recovery Consultant
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    Progent's Ransomware Hot Line provides 24x7 access to a experienced ransomware recovery expert who can help you to contain the progress of an active ransomware attack. Call 800-462-8800

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    Progent's Juniper-certified consultants can help your business plan the deployment of Juniper SSG integrated firewall/VPN products, configure security policies to match your operational requirements, set up network OS software to streamline management processes, migrate from legacy Juniper products, and troubleshoot infrastructure issues.

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  • 24-7 CCDP Expert Certified PIX Firewall Upgrade Remote Technical Support
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    Cisco's PIX 500 firewalls have reached end of life and Cisco might not support these legacy devices. Progent still offers consulting support for Cisco's PIX Series firewalls to help you with maintenance and Progent can also help you assess whether to move up to next generation firewall products from Cisco. Progent's Cisco-certified specialists can help your company design and implement a cost-effective upgrade to Cisco ASA 5500-X Series firewalls following industry best practices.

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  • Crystal Reports Programming Company
    Crystal Reports Reports

    Progent can provide online and onsite expertise to assist you with any facet of business intelligence (BI) reporting from troubleshooting or enhancing reports to planning and implementing a comprehensive business intelligence solution. Progent's management reporting experts can assist your company to maintain your existing reporting environment, help you to upgrade reports and databases from a discontinued reporting platform to a current solution, and deliver custom online training tailored to your individual needs. Progent's business reporting and analytics consultants can provide expertise in all popular business analytics reporting platforms including the SQL Server BI stack (SSIS, SSAS, and SSRS), Management Reporter/FRx, Office Access, Crystal Reports, Microsoft Power BI, Excel business analytics add-ins including Power Pivot and Power View, Report Designer and Report Builder.

  • Tandberg T3 Telepresence Engineers Services Codian

  • Meraki Outdoor Wi-Fi AP Troubleshooting
    CCNP Expert Certified Meraki MR62 Access Point Outsourcing

    Progent's Cisco-certified Wi-Fi networking experts can provide online and onsite consulting and troubleshooting services to help you to design, configure, manage, optimize, and debug Wi-Fi deployments that incorporate Cisco's Meraki APs. Progent's consultants can also help you to design and implement hybrid environments that combine local and cloud-based resources and that provide easy access, enhanced security and compliance, streamlined management, and consistent operation for all your wired and wireless endpoints.

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  • 24-7 Microsoft Exchange IT Consulting
    Microsoft Exchange 2003 Remote Consulting

    Progent's expert support team can help you design and deploy a smooth in-place Exchange Server 2003 migration plan that minimizes network downtime, simplifies long-term support requirements, and makes your Microsoft Exchange Server 2003 easy to administer. For complex multiple server or multi-site upgrades, Progent offers the experience to finish your move quickly and affordably. Progent's Exchange 2003 help, troubleshooting, and design services include assistance with the configuration of third-party add-ons to Exchange Server 2003 that are in keeping with your business goals.

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  • SCCM 2007 Asset Management Configuration
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    Progent's Microsoft-certified consultants can help you to support Microsoft System Center 2007 Configuration Manager to streamline operations, enhance security, and boost worker output by ensuring that critical applications are always up to date, tracking licensing, and reporting usage profiles to help you make smart buying choices. Once you are set to update your SCCM 2007 change management solution, Progent can help you to prepare for and carry out a smooth move to SCCM 2012.

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    In addition to providing access to Microsoft Dynamics GP (Great Plains) consultants, Progent can provide experts in Microsoft Dynamics AX ERP Software, Microsoft Dynamics NAV Business Management Software, Microsoft Dynamics SL, Dynamics RMS, Macola ERP, MAS 90 ERP, and QuickBooks Pro. Progent offers software development, troubleshooting, management help, migration assistance, and 1-on-1 or group online training customized to address your specific needs. Progent's consultants also can show you how to build and support a protected, reliable network infrastructure to run your ERP, MRP and accounting solutions.

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  • Hornetsecurity Altaro M365 Teams Chat Backup On-site Support
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    Progent is a certified Hornetsecurity/Altaro partner and can plan, install, and manage an implementation of 365 Total Backup to protect your Microsoft 365 user and group mailboxes, files residing within your organization's OneDrive Accounts and SharePoint sites, Teams Chats, plus files on Windows laptops and desktops.

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  • Windows 8.1 Migration System Support Top Rated Computer Network Firms Microsoft Windows 8.1 Upgrade
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  • Microsoft Certified Expert System Center 2016 Data Protection Manager Computer Engineer
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    Progent's Microsoft-certified consultants have more than a decade of background planning, implementing, enhancing and troubleshooting Microsoft SCOM environments and can provide organizations of any size advanced remote or onsite consulting services for SCOM 2012. Progent can assist your company to design an architecture for SCOM 2012 servers that delivers the performance and resilience required to watch over your datacenter effectively, whether your datacenters are on-premises, cloud-based, or a mixed solution. Progent can also assist you to install and set up Microsoft SCOM 2012 management packs based on best practices for monitoring network fabric and both Microsoft and third-party apps and services. Also, Progent can deliver responsive remote or on-premises troubleshooting to help you to remediate critical problems uncovered by Microsoft SCOM 2012.

  • Windows Server 2022 Storage Replica Onsite Technical Support 24/7/365 Windows Server 2022 Windows Defender ATP Support

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    Progent can show you how to design, deploy, manage, and repair an efficient Wi-Fi LAN infrastructure, recommend sensible products, and configure access points, wireless bridges, antennas, wireless controllers, and various wireless products. Progent can also show you how to put together a complete 802.11x network security strategy that is well integrated with the security plan for your entire business network.

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