|2570 N. First Street, 2nd Floor
San Jose, CA 95131
||San Jose Network Support Services
||37053 Cherry Street
Newark, CA 94560
||Fremont Network Support Services
||26250 Industrial Blvd
Hayward, CA 94545
||Hayward Network Support Services
||1300 Clay Street
Oakland, CA 94612
||Oakland-Berkeley Network Support Services
||3790 El Camino Real
Palo Alto, CA 94306
||Palo Alto Network Support Services
||755 Baywood Drive, 2nd Floor
Petaluma, CA 94954
||Petaluma Network Support Services
||4695 Chabot Dr, Suite 200
Pleasanton, CA 94588
||Pleasanton Network Support Services
||6520 Lonetree Blvd
Rocklin, CA 95765
||Roseville Network Support Services
||1100 N Market Blvd
Sacramento, CA 95834
||Sacramento Network Support Services
||388 Market Street
San Francisco, CA 94111
||San Francisco Network Support Services
||2570 N. First Street, 2nd Floor
San Jose, CA 95131
||San Jose Network Support Services
||1900 S Norfolk, Suite 350
San Mateo, CA 94403
||San Mateo Network Support Services
||700 Larkspur Landing Cir
Larkspur, CA 94939
||San Rafael Network Support Services
||101 Cooper St, #4526
Santa Cruz, CA 95062
||Santa Cruz Network Support Services
||131 Stony Circle
Santa Rosa, CA 95401
||Santa Rosa Network Support Services
||3336 N Texas St
Fairfield, CA 94533
||Vacaville Network Support Services
||1261 Locust St
Walnut Creek, CA 94596
||Walnut Creek Network Support Services
More Questions and Answers
How Can Progent help us with SQL Server 2014?
Microsoft SQL Server 2014 includes major enhancements in critical areas including speed, uptime, security, and cloud integration. SQL Server 2014 is the first release of SQL Server that includes in-memory capability that works seamlessly with all workloads including Online Transaction Processing (OLTP), data warehousing, and data analytics. Progent's Microsoft-certified SQL Server 2014 consultants can deliver cost-effective remote and on-premises services including system design, configuration, management, troubleshooting, and application development expertise to enable businesses of any size to achieve maximum business value from their SQL Server 2014 deployment. If your organization is currently using SQL Server 2014, Progent can assist your company to perform an efficient transition to Microsoft SQL Server 2016.
Can Progent help us manage our passwords, IP addresses, SSL expirations and other network assets?
Progent's ProSight IT Asset Management service is a cloud-based IT documentation management service that makes it easy to create, update, retrieve and protect data about your network infrastructure, processes, business apps, and services. You can instantly locate passwords or serial numbers and be warned automatically about impending expirations of SSLs or warranties. By updating and organizing your IT documentation, you can eliminate up to half of time wasted trying to find critical information about your network. ProSight IT Asset Management features a centralized location for holding and collaborating on all documents related to managing your business network like recommended procedures and self-service instructions. ProSight IT Asset Management also supports advanced automation for collecting and relating IT data. Whether youíre planning improvements, performing maintenance, or responding to an emergency, ProSight IT Asset Management gets you the information you need when you need it. Learn about Progent's ProSight suite of managed IT services for small organizations.
Does Progent have a defined methodology for best practices in solving IT problems?
Progentís staff of Microsoft and Cisco-premier consultants have in-depth real-world industry experience, in the trenches of business network support, performing a multitude of networking tasks for a broad selection of customers. Each Progent IT professional brings a proven set of personal methodologies from this extensive industry experience, and these are further refined by the company-wide best practices training that Progent teaches its consulting group. For larger projects, Progent technical team members use the Microsoft Solutions Framework (MSF) structure for task management which breaks projects down into discrete and manageable components that reduce the chances of a project spinning out of control.
Can Progent help us upgrade our legacy version of Dynamics GP to the current release?
Progent's consultants have supported Microsoft Dynamics GP and Great Plains software for almost 20 years and Progent has provided system integration, customization, education, and troubleshooting services since the product's debut. Progent offers high-level support for updating legacy Dynamics GP deployments. Progent can assist you to plan, test, and carry out a cost-effective upgrade from a a legacy version to the latest version of Microsoft Dynamics GP, Learn} about Progent's Dynamics GP upgrade and integration consulting services.
What types of organizations can Progent help?
Progent provides IT outsourcing, Azure and Amazon AWS cloud integration and PC and mobile help for small and midsize businesses, economical online IT consulting for local governments and schools, plus remote office support and disaster recovery solution design for large corporations. Progent's small business clients typically cannot afford the distraction and expense needed to maintain a full-fledged IT management team and depend on Progent for as-needed advice, system integration and remediation. SMBs find it cost effective to utilize Progent's online expertise on an occasional basis for tasks such as Windows Server deployment, Exchange Server migration, network appliance patching, datacenter relocation, cloud integration, or Call Center outsourcing. For advanced disaster recovery solutions, Progent can provide fast remote or onsite access to a Cisco-certified CCIE network engineer, a VMware VCDX-certified Site Recovery Manager consultant expert, or a NetApp MetroCluster and FlexPod consultant. Progent's CISA and CISM-certified information assurance consultants can provide a range of security evaluation packages tailored for organizations of all sizes.
Can Progent help my company migrate to Windows 10?
Progent's Windows 10 migration consultants can help organizations of any size to assess Windows 10 or to upgrade to Windows 10 from an older release of Microsoft Windows. Online and onsite assessment and migration services for Windows 10 provided by Progent's experts include Return on Investment estimates, project supervision, application compatibility testing, pilot systems, Hyper-V virtualization architecture, Cloud solutions, mobile management, telecommuter connectivity, security and compliance, streamlined provisioning and management, network infrastructure optimization, Wi-Fi support, disaster recovery planning, group and personal training for IT support personnel and end users, and ongoing Call Center support services.
Can Progent help my business migrate from Windows Server 2000 or Windows Server 2003?
Progent can show you how to create, rationalize and carry out a plan to move to Windows Server 2012 R2 or later from a Windows Server 2003 or Windows 2000 Server environment. Progent's Microsoft-certified Server Platform consultants can also provide economical online consulting and engineering help so you can maintain Windows Server 2012 deployments. Progent can help you to determine the strategic value of upgrading from previous releases of Windows Server and can adhere to best practices to ensure a smooth transition to 2012 R2 or later. If you are planning on creating a hybrid architecture that combines on-premises resources with public cloud services like those available on Microsoft Azure, Progent offers Windows Server 2016 hybrid solutions
Does Progent support Microsoft Internet Information Services (IIS) for web hosting and development?
Internet Information Services, included with Windows Server and Windows desktop, is an advanced server role for web hosting and application programming. The new releases provide improved protection, reliability, expandability, and debugging while also delivering significant improvements in remote administration. A variety of familiar extensions to Internet Information Services have been built into newer releases such as the rules-based Request Filter Module (previously called URL Scan), which is able to prevent potentially harmful HTTP requests from being run by hosted web applications. Progent's Internet Information Services experts can assist you to deploy IIS and the latest extensions to IIS Manager such as the GUI for managing FastCGI programs.
Does Progent support Lync Server 2013?
Lync 2013, rebranded Skype for Business, allows organizations of all sizes to build a manageable and secure communications environment that supports the modern Bring-Your-Own-Device computing model with instant messaging, presence, audio/video and web conferencing with application sharing and whiteboard, and both IP and PSTN telephony across a broad assortment of stationary PCs and mobile clients. Progent's certified Lync Server 2013 consultants can assist your company to assess the business benefits of Lync Server 2013, create an on-premises, cloud-resident (with Microsoft Lync Online) or mixed model suitable for your present and future plans, deploy Lync Server 2013 in a way that expedites your ROI, and deliver live webinar and on-premises training to your management staff and end users. Progent offers in-depth expertise in critical components of a Lync Server 2013 solution that include Microsoft Windows Server, SQL Server Express and Exchange, and Progent can assist you to combine Lync 2013 with key Microsoft Office and Office 365 applications such as Outlook clients, Word and PowerPoint.
Does Progent offer help with specific Apple Mac applications?
Progent's consultants for Mac technology can support the creative aspect of macOS and OS X environments by providing support services and training in images/, audio, and motion. Progent's consultants can offer expertise in a variety of macOS and OS X applications including Photoshop, Illustrator, Logic Pro, MOTU Digital Performer, Apple Final Cut Pro, and Adobe After Effects. Progent can also assist you with discrete areas like scanning or digitizing audio or video or building an audio post production facility.
More Questions and Answers
If your small business is in the East Bay Oakland/Berkeley area
and you need computer assistance, IT outsourcing, or top-level expertise from a Progent professional,
call 510-899-7400 or visit Contact Progent.