San Francisco East Bay
Oakland, Berkeley, Alameda:
Microsoft and Cisco Computer Services Consulting
FAQs
Onsite Service Available in Oakland, Alameda, Berkeley, Emeryville, Richmond, El Cerrito , Piedmont, Albany, San Pablo , Pinole, Crocket, Hercules, Rodeo
- Can Progent help me configure Database Availability Groups for Exchange 2013?
- What web development services are available from Progent?
- What pricing structure does Progent use for support services?
- How can Progent help me migrate from a POP3 email system to Microsoft Exchange Server 2016?
- We want to develop a long-term IT strategy but we don't have a Chief Information Officer. Can Progent help?
- Can Progent help our law firm with NetDocs document management system?
- Can Progent help integrate and support Cisco unified communications and collaboration solutions?
- How can Progent help us deploy and manage a collaboration solution based on Cisco Jabber?
- How can Progent help us deploy SQL Server 2019?
- Can Progent help us integrate SharePoint 2016 with SharePoint Online?
A Database Availability Group known as a DAG is the basic unit of high availability for Exchange Server 2013 Mailbox servers. Introduced in Exchange 2010, a DAG is a group of up to 16 MBX servers in which any DAG server can contain a replica of an Exchange mailbox database from any other server in the group. DAG servers work together to recover unassisted from failures that impact mailbox databases. Progent's Microsoft certified Exchange consultants can provide DAG consulting services to assist your organization to design, deploy and administer an HA environment for your Exchange 2013 mailbox servers. In addition, Progent's Exchange Server 2016 consultants can help you move your Microsoft Exchange Server 2013 DAG environment to Exchange 2016 Server.
What web development services are available from Progent?
If you need to revamp your organization’s web site, create in-house sites for purposes like as human resources or employee orientation, establish a compelling web presence for a new company, or put together enterprise-grade, data integrated web applications, Progent can provide capable and experienced web site development consultants. Web design and development consulting offered by Progent's Technology Experts Group include web site software development, web site project management, .ASP and Microsoft .NET programming, and graphics design. Progent's certified SQL Server developers, Oracle developers and database administrators, MySQL database consultants, and Microsoft Access consultants can assist your business to design, deploy, and support database-powered sites. Progent's consultants can also help you design and manage a secure, robust server and communications environment featuring remote and wireless connectivity, to support your web applications.
What pricing structure does Progent use for support services?
Progent's simple by-the-minute billing policy has no complicated contracts, retainers or hidden charges. Many other support companies have minimum charges or other extra fees that increase support costs. For remote support during regular working hours, you only get billed for the actual time spent working on your issue. If it only takes ten minutes to fix your problem, then you are only charged for ten minutes. For regularly scheduled on-site service work booked more than twenty-four hours in advance, you are charged only for the time when a Progent expert is actually on-site solving your issues. Just Progent's competitive by-the-minute rate. For emergency same-day onsite service calls, you might be billed for our engineer’s travel time, but never an increased emergency rate. Since Progent has a large pool of consultants located within the entire service territory, an available consultant is usually close by to assist. Progent can also dispatch onsite support to the majority of zip codes in the U.S. within 24 hours of answering a service call. Progent's online support group has provided assistance to small companies in every state (See Progent's customer testimonials.)
Can Progent help me integrate and manage iPhones connected to our network?
Progent's iPhone and iPad integration consultants offer cost-effective remote assistance to help your business to design, configure, and troubleshoot any aspect of your iPhone and Windows integration efforts and is available for quick tasks to help you get past occasional technical roadblocks or long-term engagements to help you finish business-critical projects on schedule and within budget. Progent has experience in local, cloud-centric, or hybrid environments and can help you create or maintain a highly available, secure and scalable infrastructure that is best suited to your mode of computing. Progent can also provide remote or onsite training to show you how to manage and use your iPhones and iPads in a safe, collaborative environment that optimizes the business value of your IT system.
We want to develop a long-term IT strategy but we don't have a Chief Information Officer. Can Progent help?
Progent can provide businesses with an IT management expert who can serve as a temporary or part-time CIO. This experienced technology executive can offer long-term direction to assist your company to deploy sensible IT products to enhance business operations so they match more closely with your business objectives. Your company can create and implement a well conceived IT plan without incurring the cost of a full-time Chief Information Officer. Key tasks Progent's part-time CIO can perform include growth strategies, planning IT budgets, creating models for Return on Investment, reengineering business processes, negotiating with suppliers, establishing security policies, business impact analysis, automating network management, software revision control, network asset documentation management, and disaster recovery/business continuity planning.
Can Progent help our law firm with NetDocs document management system?
NetDocuments is a leading cloud-based document management system designed for the legal profession. Progent can provide access to NetDocuments specialists who can deliver high-level advice to help you to plan, deploy, administer, tune, or troubleshoot a DMS solution powered by NetDocs. To find out about Progent's expert support for NetDocuments, refer to NetDocs DMS expert support.
Can Progent help integrate and support Cisco unified communications and collaboration solutions?
Progent can provide remote or onsite access to a Cisco Certified Internetwork Expert (CCIE) engineer to help your business to plan, install, manage and repair converged communications networks built on Cisco Unified Communication technology in a local, cloud-based, or hybrid cloud deployment. Progent's Cisco Unified Communications consultants have extensive backgrounds assisting organizations of all sizes to create advanced collaboration solutions by providing services such as Unified Communications Manager and Cisco CallManager planning and deployment, VoIP phones setup, and Cisco wireless IP phone deployment. Progent's consultants can assist you with Cisco's entire portfolio of Unified Communications applications like Cisco Jabber, WebEx, Cisco Unity Express (CUE), Unified Contact Center, and Unified Mobility.
How can Progent help us deploy and manage a collaboration solution based on Cisco Jabber?
Progent's Jabber consultants offer online or on-premises expertise to help organizations of all sizes to design, deploy, manage, upgrade or debug Cisco Jabber environments and Cisco Unified CM ecosystems. Progent offers advanced support for all the technologies that go into building a cohesive Jabber solution including Cisco network devicesand management software, Microsoft Office apps, Windows and Mac desktops, iOS and Google Android smartphones and tablets, SIP interfaces, Wi-Fi systems, security and compliance, cloud computing, immersive telepresence systems, PBX systems, business continuity, and the many other components of a cohesive collaboration solution.
How can Progent help us deploy SQL Server 2019?
Progent's certified SQL Server 2019 consultants can help your organization to assess the business case for migrating to SQL Server 2019 and can deliver rapid remote or on-premises contact with consulting experts in solution planning and deployment, application programming, database administration, and cybersecurity. To learn more, visit SQL Server 2019 migration consulting expertise.
Can Progent help us integrate SharePoint 2016 with SharePoint Online?
SharePoint Server 2016, designed for local implementations of SharePoint, offers deep integration with SharePoint Online and Office 365 to enable hybrid network models that transparently combine on-premises and cloud infrastructure and services. Additional improvements include fast provisioning with the new MinRole role-based topology installation feature, larger scale, higher performance, stronger cybersecurity, advanced analytics via Power BI support, and a modernized client interface for collaboration. Progent's Microsoft-certified consultants offer economical online and on-premises expertise, software development, and troubleshooting services for organizations of all sizes who want to migrate to SharePoint 2016 or SharePoint Online from earlier releases of SharePoint. To find out more, see SharePoint 2016 migration and hybrid integration consulting services.
An index of content::
Exchange 2019 Server Computer Consultants
Exchange 2019 Compliance Consultant
Progent can assist your organization in any phase of your migration to Microsoft Exchange Server 2019 including deploying Windows Server 2019 as a host for Exchange; designing high availability (HA) system topology for a local, cloud-based or hybrid environment; moving mailboxes; designing and implementing Windows Hyper-V; setting up HLB; setting up DAG groups with MCDB solid-state caching; integrating with Skype for Business 2019 for cloud voicemail; setting up collaboration with SharePoint; updating firewalls; integration with O365; and setting up Outlook clients.
Chief Information Officer IT Consultant
Microsoft and Cisco Certified Expert CIO Technology Consulting Services
Progent can provide the part-time assistance of a veteran Chief Information Officer to provide a broad perspective to help your company select and maintain IT technology appropriate for your present needs and that can be a firm foundation for your future growth. Progent's temporary CIO services provide economic advantages to organizations who want to optimize the benefits from their network expenditures but who are without the budget or unwilling to take on another executive-level manager to their head count. Because Progent is vendor-agnostic, with a sizable staff of consultants certified to support all major operating systems and connectivity technologies plus a wide range and application software, Progent is in a unique position to offer unbiased advice as well as advanced technical support for building and maintaining information systems that match the particular requirements of your organization.
CRISC Risk and Information Systems Control Engineers
CRISC Certified Risk and Information Systems Control Engineers
Progent offers the guidance of a CRISC-certified risk management expert to assist you to plan and implement an enterprise risk management strategy based on leading practices promoted by CRISC and crafted to align with your company's risk tolerance, business goals, and budgetary guidelines.
Project Design Professional
Project Pilots Consultant
For advanced project management support, Progent offers access to senior information technology experts with years of background in IT management, program development, and process engineering for organizations ranging from Big 4 firms to dot-com startups to government agencies. These proven IT managers offer project management skills to assist enterprise clients follow best practices to make sure strategic projects are completed on schedule and on budget.
SharePoint Server 2019 Remote Troubleshooting
Engineer SharePoint Server 2007
Progent’s Microsoft-certified experts offer small and medium sized businesses computer consulting, support, and troubleshooting services for Microsoft SPS 2003. Microsoft Office SharePoint Portal Server is an enterprise portal platform for efficiently connecting people, groups and information. SharePoint Portal Server provides a common location for your workers or clients to access, organize, distribute and manipulate relevant data, files, and software and to interact with other people. It allows quicker and more intelligent decisions, more effective sharing across groups and more streamlined business practices. The main goal of SharePoint Server is to gather together, in a productive way, all of the many sources of information available inside and outside an organization. Windows SharePoint Services join employees, clients, teams and projects with the information they’ve developed in a way that makes data convenient to find, download and apply.
Juniper Junos CLI Security Companies
Juniper Junos Network and Security Manager Security Contractor
Progent's Juniper Networks-certified network engineer can help your company to plan and implement Juniper Firewall/VPN technology, enhance and troubleshoot your network infrastructure, and upgrade efficiently from outdated devices to the latest versions. Progent's Junos OS consultants can offer expertise with Juniper's premier network operating system to help your business to simplify the administration and strengthen the protection of your Juniper VPN appliances firewalls, and routers. Progent also has broad experience maintaining Juniper's NetScreen OS and ScreenOS operating system platforms and can help organizations maintain networks that include a mix of Juniper's OS platforms.
Expert Microsoft Certified Consulting Exchange 2013 Performance Tuning
Exchange 2013 Availability Engineers
Microsoft Exchange 2013 incorporates major enhancements to the capabilities of its predecessor Exchange Server 2010 and introduces important innovations as well as a redesigned structure. These enhancements favorably impact key facets of IT including ease of administration, high availability (HA), compliance, operational costs, teamwork, scalability, throughput, compatibility, and productivity. Progent's certified Exchange Server 2013 consulting professionals can help you evaluate the possible advantages of upgrading to Microsoft Exchange Server 2013, design an efficient test and deployment strategy, and educate your IT staff to maintain your Microsoft Exchange 2013 solution. Progent also offers affordable remote support and management services for Exchange Server 2013.
Check Point 6000 Firewalls Cybersecurity Group
Check Point UTM-1 Firewall Security Consultancy
Progent's Check Point experts can show you how to select and configure Check Point Software Firewall software and hardware powered by Check Point's technology to offer an affordable and efficient security defense for your information network. Progent can also show you how to configure other Check Point products including ZoneAlarm and Check Point Power-1 appliances with security products from other suppliers and offer a central source for on-going network support, administration, education, and design services.
ProSight domain expiration management Consulting
24 Hour Professionals ProSight SSL certificate management
ProSight IT Asset Management is an IT infrastructure documentation management service that allows you to create, maintain, retrieve and safeguard data related to your IT infrastructure, processes, business apps, and services. You can quickly locate passwords or IP addresses and be warned about upcoming expirations of SSLs or warranties. By cleaning up and organizing your IT infrastructure documentation, you can save as much as half of the time spent looking for critical information about your IT network. ProSight IT Asset Management includes a centralized repository for storing and collaborating on all documents required for managing your network infrastructure such as standard operating procedures and How-To's. ProSight IT Asset Management also offers a high level of automation for gathering and associating IT information. Whether you’re making improvements, doing regular maintenance, or reacting to a crisis, ProSight IT Asset Management gets you the data you require as soon as you need it.
24-Hour Google GCP hybrid cloud integration Engineers
Microsoft, Cisco and Security Certified Experts Google Cloud VPN Consultant Services
Progent offers cost-effective remote and on-premises support to assist organizations to migrate all or part of their critical IT resources to Google Cloud Platform services. This can save management hassle and equipment costs and enable access to Google's cutting edge machine learning tools. Progent can help you with every phase of Google Cloud Platform migration and troubleshooting including requirements analysis, preparedness assessment, system design and review, pilot testing, deployment, administration, performance tuning, software license management, disaster recovery mechanisms, and security.
On-site Support CIO
Remote Support CIO
Progent can provide the temporary services of a seasoned Chief Information Officer to provide strategic direction to help you select and support IT solutions to match your current situation and that can be a firm basis for your growth. Progent's part-time or temporary CIO services offer financial advantages to organizations who want to maximize the benefits from their IT expenditures but who are unable or unwilling to add one more executive-level position to their head count. Because Progent is vendor-agnostic, with a sizable team of consultants certified to maintain all major OS platforms and networking technologies plus a broad range and application software, Progent is in a unique position to offer unbiased advice along with expert technical help for developing IT systems that match the special needs of your organization.
System Center 2016 and Linux Integration Technical Support
SCCMM 2016 Computer Engineer
Progent has more than a decade of experience integrating, maintaining and troubleshooting the core components included with System Center and can help your organization to plan, configure, manage, and repair your Microsoft System Center 2012 R2 ecosystem to optimize the uptime and performance of your critical IT resources across multiple Windows and Linux/Unix OS environments and on-premises and Cloud-connected datacenters. Progent can help you to migrate to the latest edition of System Center from an older one or from a third-party IT management solution to deliver the advantages of enterprise-class provisioning, centralized management, security, plus infrastructure and application availability and performance monitoring.
Microsoft SMS Technology Consulting
Top IT Consulting Systems Management Server
Systems Management Server 2003 provides extra functionality for change and configuration management of Windows-based systems via SMS Feature Packs. Feature Packs lower the overall administrative costs of managing and configuring software by making it easier to install system images, control mobile computers, and run management utilities. In addition to alerting you about techniques to cut management expenses by installing Microsoft SMS 2003 Feature Packs, Progent's consulting experts can help you plan and perform IT projects that cover areas that Feature Packs are intended to make more efficient. Progent's migration and upgrade services can lower spending and eliminate business disruption as you transition to the latest operating systems and programs. Progent's wireless consulting experts can help you develop sensible processes and policies to manage PDAs and smart portable phones so your field force stays efficient and secure. Progent's CISSP-certified engineers and CISM-certified security experts can help you design a security plan that incorporates policies, procedures and technologies to keep your IT computer system protected.
Skype for Business Instant Messaging Consultancy
Skype for Business VoIP Consultants
Lync 2010 provides IM, Presence, voice/video conferencing, desktop sharing, as well as VoIP and PSTN voice communication. Microsoft Lync Server 2010 can extend the capability of Microsoft Exchange, SharePoint and Office desktop or cloud-based Office 365 and simplify management through integration with Windows AD. Lync 2010 can also cut capital and operational costs by eliminating VoIP equipment and subscription services, PBX systems, or legacy video conferencing solutions. Progent's Microsoft-certified unified communications consultants offer online and on-premises support to help your company to manage and repair your current Lync Server 2010 deployment or evaluate the benefits of upgrading from Lync Server 2010 to Skype for Business, which is Microsoft's new version of the product. Progent can also assist your organization to design and carry out an efficient Skype for Business migration.
Consultant System Center 2016 and SQL Server
SCSM 2016 Technology Consulting
Small to mid-sized companies can now enjoy all the advantages of Operations Manager and also have quick access to Progent’s Microsoft and Cisco Premier network consulting experts. With Progent's economically priced network support packages, small businesses can select a simple System Center Operations Manager-based co-sourcing service program with server monitoring, reporting, Help Desk and online service or a comprehensive round-the-clock outsourcing solution. Progent offers expertise in Microsoft System Center Operations Manager to provide small company networks enterprise-class reliability, security, and performance.
Emergency Wireless Case Study
Proxim Tsunami Wireless Case Study
Progent provided a wireless integration environment that allowed a school to improve efficiency and avoid the recurring costs of a dedicated link. Progent proposed a Proxim Tsunami wireless 60Mbps bridge. The economical building-to-building Proxim bridge is designed for interfacing remote locations as far as 2.5 miles apart and can extend to even greater distances. This wireless solution provided improved bandwidth and reliability than simply amplifying the 802.11b wireless network, and since it uses the 5.8Ghz band it offered immunity to outside interference.
Office Word and PDF Professionals
Office Word 2003 Specialist
Progent's certified Microsoft Office Word and Office 365 Word consultants offer a broad selection of economical online consulting services to assist your organization to manage and troubleshoot your existing Microsoft Office Word solution or help you to migrate to a newer release of Microsoft Office Word. Services offered by Progent's experts include VBA software development, identifying and fixing compatibility problems between various releases of Office Word, integrating Office Word with different Microsoft Office apps like Office Excel and Outlook or with third-party data sources and plug-ins,network optimization for dependable. reliable cloud connectivity, security and compliance support, smart phone and tablet integration, and online training tailored for individuals or groups.
SonicWall VPN Network Security Auditing
Firewall Configure SonicWall TZ600 Firewall
Progent's SonicWall firewall experts can show you how to configure, manage, and troubleshoot SonicWall firewall/VPN devices including the current SonicWall TZ, NSa and NSsp families of appliances and the legacy SonicWall PRO 2040 products. Progent's CISM and GIAC-certified network security consultants can show you how to incorporate SonicWall security gateways into an end-to-end security solution and build protection into your business practices.
Project Server Security Consultants
24x7 Microsoft Project Server Tech
Progent's Microsoft-certified consultants offer network help and technology consulting services for Microsoft .NET Servers and programs and for Microsoft Windows Server 2012 R2, Windows Server 2008 R2 and Windows Server 2003. Progent’s consulting team can help you plan, integrate, maintain and administer the entire suite of Windows .NET Servers including SQL Server, ISA Server, Microsoft Small Business Server, Exchange Server, SharePoint, Hyper-V, Microsoft Lync Server, Microsoft Project Server, and System Center Operations Manager.
Dynamics GP 10.0 Support and Help
Specialist Microsoft Dynamics GP ERP
important characteristics of Dynamics GP accounting include a modular design that lets you buy just the functionality you need, a standardized foundation built on Microsoft technologies to secure your investment and provide a tightly integrated environment, advanced reporting capabilities that allow you to monitor all operations, income and spending and sales patterns, compatibility with Microsoft Office to speed access to business information, the ability to integrate data from almost any database or desktop software into Microsoft GP/Great Plains, plus an open design that makes it easy to develop custom programs. Progent can show you how to configure and support a reliable, secure server and communications infrastructure to support Microsoft Dynamics GP, and can offer expert GP/Great Plains consultants to show you how to convert the advanced features of Dynamics GP accounting into a high-value business management solution.
Microsoft Experts Skype for Business Mirrored Back End Servers Consultant Services
Engineer Skype for Business and Active Directory
Lync 2010 supports IM, Presence, voice/video conferencing, desktop collaboration, and both VoIP and traditional PSTN calling. Microsoft Lync Server 2010 can enhance the capability of Microsoft Exchange, SharePoint Server and Office or cloud-based Office 365 and streamlines management through integration with Active Directory. Lync can also reduce capital and operational costs by eliminating VoIP hardware and subscription fees, PBX gear, or conventional video conferencing technology. Progent's certified unified communications experts can provide remote and onsite support services to assist your company to maintain and troubleshoot your current Lync 2010 environment or evaluate the advantages of upgrading from Lync to Skype for Business, which is Microsoft's new release of the product. Progent can also assist you to design and execute an efficient Skype for Business migration.
ACDT Small Business Network Consulting Group
NNCSE Design Company
Progent offers customers the services of engineers who have been awarded some of the IT industry's most prized certifications. Progent believes that clients have the right to know that their IT support professionals have accredited training plus broad practical field experience so that Progent's clients can use Progent's service with confidence. Often, vendor certifications like the Cisco Certified Internetwork Experts (CCIE) brings priority for substantially superior vendor assistance than is offered to uncertified service providers, enabling Progent to deliver customers a better level of computer support. In other cases, major certifications such as CISSP or ISSEP for IT security can aid enterprise clients to show compliance with regulatory requirements by engaging the assistance of accredited industry professionals.
Online Office Word Training Consulting Services Company
Microsoft Online Office 365 Excel Training Manage
Progent provides customized remote instruction for an array of desktop applications and operating systems such as Office and Office 365 Excel, Word, PowerPoint and Outlook plus Adobe Acrobat Writer, Photoshop, Crystal Reports, and Microsoft Windows 10. Online training provides the advantages of traditional physical classroom instruction, such as immediate communication between clients and trainers, but avoids the costs of travel and the hassle of trying to synchronize the availability of multiple workers. Offered to individuals or classes of any size, Progent's live online instruction allows the teacher to conduct the seminar from an online office while the clients can be spread across a campus or across the country. Virtual instruction supports powerful teaching aids such as virtual white boards, electronic hand-raising, and shared applications. Sessions can be short and targeted to specific subjects or longer in duration and broader in scope.
Cisco and Microsoft Certified Branch Offices On-site Technical Support
Branch Office Specialists
Years of experience delivering Microsoft support and Cisco technology consulting has enabled Progent to develop a unique capability for supporting branch offices that need network help with the flexibility common to with small firms but which offers professional communications, thorough documentation, and compliance with corporate IT protocols. If your corporation has a remote office located anywhere in or any region covered by Progent's engineers, Progent can offer a wide array of onsite and on-line network support services and system design expertise.
Cisco Certified Expert High-Availability Data Centers Specialist
Microsoft and Cisco Fault Tolerant Colo Engineer
Progent's Data Center professionals can help you select fault-tolerant data centers that meet the specific needs of your business. High availability Internet Data Centers are especially appealing to small businesses because of their low cost and simplified logistics in comparison to taking a do-it-yourself approach. Trying to design an in-house data center with even a minimum degree of fault tolerance is financially prohibitive for the majority of small businesses. Progent is ready to help you get all the benefits of high availability data centers and 24x7 colo sites by providing a full range of engineering and support services.
Support Outsourcing Cisco VoIP Phones and Presence
Support and Integration Telepresence
Progent's Cisco certified network infrastructure experts offer advanced support for Cisco Unified Communications Manager (CUCM) (formerly CallManager). Progent can help your organization to integrate VoIP phones, create dial plans, set up SIP trunking and PSTN connections, deploy ISR G2 routers with CUBE support, and deploy UCS server high availability solutions.
Top Windows Server 2000 Migration
Windows 2000 Server Professionals
Progent's certified Microsoft Windows 2000 consulting staff can show you how to optimize the capability of your existing Windows 2K Servers and can streamline network management, offer tech support and troubleshooting, and enhance security. Progent can also help you design, rationalize, and implement a strategy to upgrade from Windows Server 2K to Microsoft Windows 2003 Server. Progent is experienced in setting up test programs to reduce the technical risk involved with moving to Windows 2003 Server by identifying possible hardware and application compatibility issues.
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