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More Questions and Answers

Can Progent help us migrate from our legacy Cisco UC500 VoIP system to a modern VoIP platform?
Progent's seasoned IP Voice experts offer Cisco UC560 consulting services to assist you to manage your legacy UC500 VoIP gateway or plan and carry out a smooth migration to a current IP telephony and voicemail system.

How can Progent help our business evaluate and install Windows Server 2012 R2?
Progent's Microsoft-certified Windows Server 2012 consultants can help you to assess the business value of Windows Server 2012 R2 for your company, develop pilot environments and rollout plans, optimize your infrastructure for local, multi-location, private or public cloud-based, and hybrid datacenters, train your IT management, team, create a corporate-wide security strategy, automate IT management, assist with application development, and generate and test a disaster recovery/business continuity plan. If your organization is considering upgrading from Microsoft Windows Server 2012 R2 to Windows Server 2016, Progent's Windows Server 2016 hybrid cloud solutions consultants can assist you to evaluate the value of Windows Server 2016 for your environment and plan and implement a smooth upgrade to Windows Server 2016 and Windows Hyper-V 2016 based on a local, cloud, or hybrid architecture.

Can Progent help integrate a business intelligence (BI) reporting solution that consolidates all our vital data?
Progentís business information reporting consultants can provide remote and on premises expertise to help you with any aspect of business intelligence reporting ranging from troubleshooting or enhancing applications to designing and implementing an advanced BI solution. Progent's management reporting consultants can assist your company to support your existing reporting system, assist you to migrate reports and databases from an outdated reporting platform to a modern one, and provide custom remote training tailored to your individual requirements. Progentís business reporting and analytics consultants can provide experience in all popular business analytics reporting tools such as Microsoft's SQL Server business intelligence suite (Integration Services, Analysis Services, and Reporting Services), Management Reporter/FRx, Microsoft Access, Crystal Reports, Power BI, Excel BI add-ins such as Power Pivot and Power View, and Report Builder.

Can Progent help implement virtual desktops with Windows Server 2016?
Microsoft's virtual desktop solutions lower the work needed for network administrators to deploy software programs so they are consistent across a corporate user base, provide the power to manage access to critical data, and allow fast installation of new or upgraded workstations. In Windows Server 2016, the Terminal Services utility has been revamped and renamed Remote Desktop Services. Microsoft's new Virtual Desktop Infrastructure behind Remote Desktop Services streamlines client access, improves responsiveness, strengthens security, centralizes management, and offers an almost transparent client environment. Progent's desktop virtualization consultants can assist your company to assess the business advantages of Microsoft's desktop virtualization solutions, set up pilot and production environments, improve your network infrastructure to accommodate virtualized clients efficiently, evaluate and remediate security issues, and train your IT managers to utilize best practices to gain maximum payback from desktop virtualization.

Can Progent help us deploy System Center Data Protection Manager for automated backup?
System Center 2016 Data Protection Manager offers small to mid-size businesses near-continuous backup and simplified restore functions for Microsoft environment. Data Protection Manager 2016 delivers application-sensitive backup for critical workloads like Microsoft SQL, Exchange and SharePoint Server, backs up Windows and Linux VMs, supports VMs running on Hyper-V and VMware, and can use Azure for convenient cloud-based backup and recovery. Progent's Microsoft-certified System Center 2016 Data Protection Manager consultants can help you to plan, deploy, manage, and repair a multi-site backup/recovery system powered by DPM 2016. Progent can assist you to migrate from an older release of DPM or from an outdated system, and Progent can tune your DPM 2016 ecosystem for on local, hosted, cloud or hybrid deployments. Progent offers remote or onsite support and can deliver as-needed guidance to resolve technical bottlenecks or provide end-to-end project management services to make sure you complete your Data Protection Manager 2016 initiative on schedule and within your budget.

Can Progent help us set up and manage collaboration platforms like SharePoint and Teams for our at-home workers?
Progent can assist small and mid-size businesses to configure collaboration applications like SharePoint and Teams to enable their at-home employees to engage in positive interaction with colleagues and other stakeholders. For details about ways Progent's consultants can help businesses to integrate and manage collaboration technology for remote workers, see collaboration solutions expertise for remote workers.

Does Progent offer ERP consulting services for SyteLine/Infor CloudSuite Industrial?
Infor CloudSuite Industrial, previously branded SyteLine, is an ERP platform that embodies more than a quarter century of experience assisting manufacturing and distribution organizations to simplify complex supply chains and improve the efficiency of key processes to get products to market fast and meet customer commitments dependably. Progent offers the expertise of an ERP consultant with more than 20 years of experience working with the SyteLine/CloudSuite Industrial platform. Progent offers online or onsite services that spans from as-needed guidance to comprehensive solution design and project management. Sample services available from Progent for Infor CloudSuite Industrial include installation, migration, process improvement, customization, Configure/Price/ Quote, web site integration, technical support, ETL, Office 365 integration, training, and database administration. For more information, refer to SyteLine/Infor CloudSuite Industrial ERP Expertise.

Can Progent provide email content filtering and data leakage protection?
Progent's data loss prevention (DLP) consultants and data leakage protection consultants can help organizations to configure Progent's ProSight Email Guard Security Gateway to use specified content policies for monitoring the content of outbound email messages and attachments and blocking users from sending sensitive or inappropriate data or spam-like messages. ProSight Email Guard's email content filtering solutions can also help organizations avoid reputation loss and keep compliant with industry security standards and government requirements such as HIPPA, Sarbanes-Oxley and PCI DSS. Read about the complete ProSight family of low-cost network management outsourcing services for small organizations.

Can Progent help our business relocate our IT infrastructure?
Progent offers Microsoft and Cisco-premier IT consultants who can help you plan and manage a seamless IT infrastructure relocation to a new site, including data center design and setup, project management, creating a comprehensive security strategy that includes physical site security, ISP selection and coordination, and efficient software and hardware updates. Progent can also assist your company to select a colocation site to support your key applications, prepare your environment, and provide continuing remote data center IT services.

Does Progent offer an easy and affordable way for small businesses to evaluate their network security?
Progent has put together two low-cost service bundles designed to allow small companies to get a professional security assessment from a certified security engineer. With Progent's External Network Security Inventory Scan, a security expert runs a comprehensive test of your network from beyond your firewalled perimeter to determine potential weaknesses in the security posture you expose to the public. With Progent's Internal Network Security Inventory Scan, a security engineer runs a system scan from a secure computer within your firewall to uncover vulnerabilities to internal assaults. The two security inventory services are set up and run from a secured external site.

Does Progent offer support for Microsoft SQL Server 2012?
Progent offers the support of certified SQL Server 2012 engineers and experienced database application developers, DBAs, project management experts, Cisco-certified network engineers, business continuity specialists, and certified security consultants to assist your business to maintain your SQL Server 2012 solution and configure an efficient and safe IT infrastructure that lets you maximize the strategic benefit of Microsoft SQL Server 2012. Progent can also help your organization to upgrade to Microsoft SQL Server 2016 or transition to Microsoft SQL Server 2014 from SQL Server 2012.

Can Progent help my business customize applications based on Microsoft Dynamics GP (Great Plains)?
The open architecture of Microsoft Dynamics GP makes it affordable to create custom Great Plains programs that provide all of the core functionality of proven Microsoft Dynamics GP applications but also handle the particular needs of your company. With the use of the Modifier with MS Visual Basic, application programmers can work with the most widely used programming environment in the software industry to adapt Microsoft Great Plains data views, supplement or modify business logic, customize forms and reports, or extend connectivity with Microsoft Office programs. Progent's experience with Microsoft .NET programming, Microsoft SQL Server 2016 integration and development, Microsoft SQL Server 2014 programming and troubleshooting, and programming background with VBasic, XML, and other developer environments makes it possible to tailor custom line-of-business programs and eCommerce solutions that work seamlessly with Great Plains.

More Questions and Answers

If your small business is in the East Bay Oakland/Berkeley area area and you require computer help, information technology outsourcing, or advanced services from a certified Progent consultant, call 510-899-7400 or visit Contact Progent.

An index of content::

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  • System Center 2016 Business Continuity Online Support
    System Center 2016 and Operations Management Suite Technology Consulting

    Small to mid-sized companies can now get all the benefits of System Center Operations Manager 2007 and in addition have fast access to Progentís Microsoft and Cisco Premier network support professionals. With Progent's economically priced network service programs, small organizations can select a simple Operations Manager 2007-based co-sourcing service program with server monitoring, reporting, Help Desk and online service or a comprehensive round-the-clock outsourcing solution. Progent offers expertise in System Center Operations Manager to provide small company networks enterprise-class availability, protection, and productivity.

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    Urgent Online Technical Support SQL Server 2019 Enterprise

    Progent's certified SQL Server 2019 experts can assist your organization to assess the business case for upgrading to SQL Server 2019 and can deliver fast online or on-premises access to experts in system design and integration, application programming, database administration, and cybersecurity.

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  • MySQL DBA Consultancy Microsoft Certified Expert Consultancy MySQL Standard Edition
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  • Network Consulting Office 365 migration PowerShell Office 365 Exchange Online and on-premises Exchange Onsite Technical Support
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  • Oakland Computer Services East Bay Server Consulting

  • ProSight Email Content Filtering Engineers
    ProSight Email Guard Spam and Virus Filtering Service Services

    Progent's ProSight Email Guard solution uses the services and infrastructure of top information security companies to deliver web-based control and comprehensive protection for your inbound and outbound email. The hybrid architecture of Email Guard combines cloud-based filtering with a local gateway device to offer complete protection against spam, viruses, Dos Attacks, DHAs, and other email-borne malware. The Cloud Protection Layer serves as a first line of defense and keeps the vast majority of unwanted email from reaching your network firewall. This decreases your exposure to inbound threats and saves system bandwidth and storage space. Email Guard's on-premises gateway appliance adds a further layer of analysis for inbound email. For outgoing email, the onsite gateway offers AV and anti-spam protection, policy-based Data Loss Prevention, and email encryption. The on-premises gateway can also assist Microsoft Exchange Server to monitor and safeguard internal email traffic that stays inside your corporate firewall.

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  • Office 365 Exchange Online and on-premises Exchange IT Consulting Office 365 IDFix IT Consultant

  • Online Help Fault Tolerant Internet Connections
    Non-stop Internet Access Specialist

    Progent's Cisco-certified network professionals can help you design an economical, high availability Internet configuration architecture that can achieve non-stop Internet connectivity via a wide range of fault tolerant Internet access technologies including high availability BGP, automatic fail-over, and redundant Internet Service Providers. Progent can provide CCIE consultants to help you utilize the most current technology for 24x7 Internet connectivity to implement a cost-effective, fully redundant Internet network with automatic failover and other features to deliver fault tolerant Internet access.

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  • Office 365 and iPhones Troubleshooting Hybrid Office 365 integration Configuration
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    Progent offers the guidance of a CRISC-certified risk management expert to help your company to plan and deploy an enterprise risk management strategy based on leading practices promoted by CRISC and crafted to align with your organization's risk tolerance, business objectives, and budgetary guidelines.

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  • Microsoft Exchange 2010 Support Organization
    Microsoft Exchange 2007 Networking Services

    Progent's Microsoft-certified consultants have more than a decade of background providing messaging support for companies ranging from small offices to large enterprises. Progent provides affordable support for all editions of Microsoft Exchange Server to enhance email and virus security, design fault tolerant email environments, and implement off-site and mobile email connectivity. Progentís Microsoft Exchange consulting services can help you in designing and implementing a migration from a legacy SMPT server or unsupported Microsoft Email software such as Microsoft Exchange 2003 to Exchange 2016 Server. Progent also provides integration help for Windows 8, Windows 7, and Windows XP clients running Office Outlook and can show you how to configure Outlook Web App for all major browsers. For e-mail virus protection, spam blocking and data data leak prevention, Progent offers Email Guard email filtering and encryption.

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    Microsoft Certified Expert SharePoint Online Configuration

    Progent's certified SharePoint Server 2019 and SharePoint Online consultants offer affordable remote and on-premises expertise, software development, and technical support services for organizations of all sizes who want to migrate to SharePoint 2019 or SharePoint Online from earlier releases of SharePoint. Progent can assist customers plan and execute a cost-effective migration to SharePoint 2019 on prem, SharePoint Online, or a hybrid environment that combines onsite and cloud infrastructure into a seamless intranet solution.

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    Progent uses an enterprise-class support reporting system that stores and organizes complete documentation for all delivered services. Unlike some freelance consultants or local service organizations who provide scant documentation or details of services done, each service delivered by Progent is accompanied by comprehensive documentation. Each Progent staff member has use of the service documentation transmitted by every staff member to each customer. The discipline of detailing and archiving service records allows more effective service and eliminates a variety of typical misfortunes such as when a service client is virtually held captive to a consultant who refuses to release the keys to the kingdom.

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  • Remote System Center Configuration Manager Networking Firm Microsoft Intune Network Recovery
  • Remote Troubleshooting Windows 2003 Cluster Microsoft Exchange Cluster Consulting
  • SCCM 2007 Migration Remote Troubleshooting Online Support SCCM 2007 Mobile Device Management
  • SCCM 2012 Online Technical Support SCCM 2012 Windows 2010 Provisioning Integration
  • SMS Server Upgrade Specialist Systems Management Server 2003 Consultant
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  • Security Consulting Companies Microsoft SQL Server Consultancy Microsoft SQL
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  • Setup and Support SCOM 2012 R2 SCOM Management Packs Remote Support
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  • SharePoint 2013 Workflow Manager Integration Support SharePoint Foundation Network Consulting
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  • Small Business 100 Access Point Integration Support Small Business 300 Access Point Support Outsourcing

  • 24x7x365 Aironet 2800 Access Point Network Consultants
    Aironet Outdoor Wi-Fi Access Point IT Consultants

    Progent's Cisco CCIE Wi-Fi infrastructure consultants offer remote or onsite configuration and troubleshooting support to assist you to plan, configure, update, optimize, administer and troubleshoot Aironet wireless access point environments of any scale or topology. Progent's Cisco wireless controller consultants can also assist you to integrate your Wi-Fi ecosystem with your wired network and cloud-hosted resources to build an enterprise-wide connectivity foundation that is easy to administer and scale. Progent also offers affordable wireless site surveys to help you to determine the most efficient selection, placement and setup of Aironet Wi-Fi access points to accommodate your specific office design, building structure, and anticipated network traffic.

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  • Specialist Fault Tolerant Internet Connections Fault Tolerant BGP Professional

  • Forefront TMG Firewall Onsite Technical Support
    Professional Forefront TMG

    Microsoft Forefront TMG 2010 is based on the powerful security capabilities of ISA Server 2006 and provides a easily administered Internet gateway that delivers a one-server platform for a variety of security features such as an application and network layer firewall, URL filtering, malware inspection, intrusion protection, application proxy, Virtual Private Network control, plus HTTP/HTTPS inspection. Microsoft Forefront TMG 2010 provides advanced web security reporting features, permits customized reports powered by Microsoft SQL Server, works with Active Directory to streamline authentication and policy enforcement, and can be operated as a virtual machine to cut expenses and enhance availability. Progent's Microsoft engineers can assist your company to plan and carry out test and production implementations; integrate Microsoft Forefront Threat Management Gateway 2010 with Windows Server 2008 R2, Active Directory, Microsoft SQL Server, Microsoft Exchange Server 2010, and Microsoft SharePoint 2010; set up Forefront Threat Management Gateway to operate on a virtual machine with Microsoft Windows Hyper-V; and provide continuing support and repair services. Progent can also assist you to upgrade smoothly to Forefront TMG 2010 from ISA Server.

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  • Specialists SQL Server 2017 Monitoring SQL Server 2017 and Excel Support and Setup

  • ProSight Email Security Consultant
    Email Reputation Analysis Consultant

    Progent's ProSight Email Guard uses the services and infrastructure of leading data security vendors to deliver centralized management and comprehensive protection for your inbound and outbound email. The hybrid structure of Email Guard integrates cloud-based filtering with an on-premises security gateway appliance to offer complete defense against spam, viruses, Dos Attacks, DHAs, and other email-borne threats. The cloud filter acts as a preliminary barricade and keeps the vast majority of unwanted email from making it to your security perimeter. This decreases your exposure to inbound attacks and conserves network bandwidth and storage. Email Guard's onsite security gateway appliance adds a further layer of inspection for incoming email. For outgoing email, the onsite security gateway provides anti-virus and anti-spam protection, DLP, and email encryption. The onsite gateway can also help Exchange Server to monitor and safeguard internal email that stays inside your corporate firewall.

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  • Microsoft Experts Exchange Server 2003 Remote Troubleshooting
    Exchange 2003 On-site Technical Support

    Progent's certified professionals provide technical support and IT consulting expertise for Microsoft Exchange Server 2003, Microsoft Windows Server 2003, and for the complete family of Microsoft Servers. Progent's migration, integration, management, and support expertise for Exchange 2003 Server include system design, deployment, project management, onsite and remote troubleshooting, Help Desk outsourcing, certified security consulting, and comprehensive network management outsourcing.

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  • Exchange 2019 Server On-site Support
    Exchange 2019 Migration Online Help

    Progent can help your organization in any facet of your upgrade to Exchange 2019 such as configuring Windows Server 2019 for hosting Exchange; planning HA system topology for an on-premises, cloud-based or hybrid deployment; moving mailboxes; designing and implementing Hyper-V virtualization; configuring hardware load balancing; building Database Availability Groups (DAGs) with MCDB caching; integrating with Skype for Business 2019 for cloud voicemail; integration with SharePoint Server or SharePoint Online; updating firewalls; integration with O365; and setting up Outlook clients.

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    Progent's Cisco-Meraki Wi-Fi access point consultants can help your organization to plan, set up, administer and debug Cisco's Meraki-based Wi-Fi networks for deployments ranging from a branch office to a campus or a multi-site enterprise. Progent can also assist clients to integrate other Cisco appliances for unified management.

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    Progent's Microsoft-certified consultants offer economical online and onsite expertise, software development, and troubleshooting services for businesses of any size who want to upgrade to SharePoint Server 2016 or SharePoint Online from prior releases of SharePoint.

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    Experts Microsoft Office XP

    To deliver economical network support for small companies, Progent offers comprehensive IT outsourcing plans that offer small companies quick access to network help without requiring you to hire, train, and manage an expensive in-house IT team. Progentís IT outsourcing services give you an economical way for creating a protected and robust environment for your favorite Microsoft Windows office productivity applications including Office XP and Microsoft Office 2003.

  • Windows Server 2019 Windows Defender ATP Support and Setup Windows Server 2019 Hybrid Integration Setup and Support

  • Google Cloud hybrid cloud solutions Engineers
    Immediate Google Cloud hybrid cloud integration Services

    Progent can provide affordable online and onsite consulting to assist organizations to migrate all or part of their critical IT infrastructure to Google Cloud Platform (GCP). This can save time and hardware expense and enable access to Google's state-of-the-art machine learning technology. Progent can help your IT team with every phase of Google Cloud Platform integration including needs analysis, readiness assessment, architectural design, pilot testing, deployment, administration, performance tuning, software license management, backup/restore solutions, and security and compliance.

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  • MCSE Expert Certified ERP Development Group
    Solomon Technology Consulting

    Besides providing the expertise of Microsoft Dynamics GP (Great Plains) specialists, Progent can provide experts in Dynamics AX (Axapta), Dynamics NAV, Dynamics SL (Solomon), Microsoft Dynamics Retail Management System, Macola ERP by Exact, MAS 90 by Sage Software, and QuickBooks Pro by Intuit. Progent can provide programming, troubleshooting, administration help, migration support, and 1-on-1 or group webinar training classes tailored to meet your specific requirements. Progent's consultants also can help you integrate and support a protected, robust server and communications foundation to run your ERP, MRP and accounting solutions.

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  • System Center MOM Consulting
    24 Hour 24x7 Network Network Consultant

    Remote 24x7 monitoring, proactive alarms, and actionable analytical reporting are vital to preserving the health of your network and avoiding preventable and costly downtime. Remote Monitoring and Management (RMM) solutions have advanced so far that companies of all sizes can get a level of network stability that was previously reserved for large enterprises. Progent offers several Remote Monitoring and Management options available as low-cost services designed to help you to detect and fix a an array of IT network issues before they get big enough to disrupt your business.

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