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Can Progent help us with desktop and mobile device configuration management?
Progent offer System Center 2012 Configuration Manager planning and deployment, Microsoft System Center 2016 Configuration Manager (SCCM 2016) cloud integration, and Microsoft Intune integration help to consolidate and streamline the administration of your PCs and Cloud-connected tablets and smartphones. Progent can help you to upgrade efficiently to Configuration Manager 2012 from a legacy device and application management solution or help you to modify your current SCCM 2012 environment to accommodate your changing business needs.
Can Progent help integrate and support Cisco unified communications and collaboration solutions?
Progent can provide remote or on-premises help from a Cisco Certified Internetwork Expert (CCIE) consultant to assist your business to design, deploy, administer and troubleshoot unified communications networks that incorporate Cisco Unified Communication technology in a local, distributed, or hybrid cloud deployment. Progent's Cisco-certified Unified Communications consultants have extensive backgrounds assisting organizations of all sizes to build advanced collaboration solutions by providing expert services that include Unified Communications Manager and CallManager system design and deployment, IP voice and video phones configuration, and wireless IP phone deployment. Progent can assist you with Cisco's entire library of Unified Communications applications like Cisco Jabber, WebEx, Unity Express, Cisco Unified Contact Center Express (CCX), and Unified Mobility.
What are the most popular consulting services available from Progent for large enterprises?
Progent's popular enterprise IT support services include:
Who founded Progent?
- Planning, piloting, integrating and supporting Microsoft-based technologies by providing services including complicated Active Directory installations, MS Exchange 2016 planning and deployment, Microsoft Exchange 2013 integration, System Center 2016 Configuration Manager (SCCM 2016) hybrid cloud integration, Microsoft System Center 2012 Configuration Manager setup, and Microsoft SQL Server programming
- Configuring and managing network monitoring tools such as System Center Operations Manager
- For companies who need help with Windows Server 2016 hybrid cloud integration, migrating to Windows Server 2012 R2 or upgrading to Exchange Server 2016, Progent can help with project management and can also offer temporary personnel to assist with deployment at sites in and major cities throughout the U.S.
- Access to Cisco-premier CCIE network troubleshooting engineers to resolve tough network problems impacting the reliability or performance of multi-vendor networks
- Veteran enterprise project managers to help customers to follow leading practices to make sure development or deployment projects are successfully completed on time and within budget
- Business continuity planning experience to help prepare for a catastrophic event by dealing with not only information network recovery but also operational logistics such as emergency notification systems, temporary work space, alternative vehicles, and regulatory reporting
- Expertise in helping major companies establish a comprehensive security strategy that incorporates the latest technology from Microsoft and Cisco and adheres to industry best practices
- Security inventory packages to deliver an impartial and comprehensive security evaluation from a group of certified security consultants
Progent's founder and senior technology officer, Les Kent, was the architect for a multi-media networking solution that earned Microsoft's ďBest Application of the Year Award.Ē Mr. Kent is a 35-year network support veteran and has been responsible for the design and deployment of hundreds of innovative information technology solutions based on Microsoft technologies. Mr. Kent started Progent in order to address the needs of small organizations who can't justify the cost of maintaining a large IT organization but who still need information systems with world-class dependability, protection, and responsiveness.
Can Progent help my business build hybrid cloud solutions with Windows Server 2016 Hyper-V?
Hyper-V 2016 utilizes core technologies initially developed for and proven on Azure, among the world's biggest public clouds. This pedigree significantly improves the ability of Microsoft's Windows Server platform to run private cloud and hybrid cloud/on-premises deployment models by enhancing security, uptime, expandability, manageability, dependability and recoverability. Progentís Microsoft-certified Windows Server 2016 Hyper-V experts can assist you to evaluate the benefits of Hyper-V 2016 for your business, set up pilot environments to verify the ability of Hyper-V 2016 to run your vital workloads, plan an efficient network architecture for a cloud-based or hybrid deployment, develop and carry out a non-disruptive upgrade plan, train your IT administration and support personnel, and provide as-needed consulting and debugging services to ensure that your Hyper-V 2016 investment gives you maximum business benefit.
Can Progent help us automate network infrastructure mapping and management?
ProSight WAN Watch infrastructure monitoring and management service makes it simple and affordable for smaller organizations to map, track, optimize and troubleshoot their connectivity hardware like routers, firewalls, and access points plus servers, printers, endpoints and other networked devices. Incorporating state-of-the-art RMM technology, WAN Watch makes sure that network maps are always current, captures and displays the configuration information of almost all devices connected to your network, tracks performance, and generates notices when issues are discovered. By automating time-consuming management processes, WAN Watch can knock hours off ordinary chores such as network mapping, expanding your network, finding devices that need important updates, or isolating performance problems. Read about Progent's complete ProSight series of value-priced outsourced network management services for small and mid-size businesses.
Does Progent offer support for Microsoft Dynamics NAV ERP software?
The updated version of Microsoft Dynamics NAV includes powerful innovations such as Personalized Role Centers, improved management information and reporting capabilities, and advanced workflow management. Progent's Microsoft Dynamics NAV software consultants can provide programming, configuration and debugging services to enable you to take advantage of Microsoft Dynamics NAV. Progentís engineers can help you to connect Microsoft Dynamics NAV to additional systems and programs. In addition, Progent can assist your organization to design and analyze databases so you can improve your knowledge of your business, attract more clients, expand your sales campaigns, and build successful alliances.
Can Progent help me manage and troubleshoot BlackBerry smartphones and BlackBerry Enterprise Server?
Progent offers the support of RIM BlackBerry-certified professionals who can help small companies to design, administer, and troubleshoot BlackBerry Enterprise Server and BlackBerry smartphones affordably and effectively, eliminating the requirement for an in-house BlackBerry expert and reducing the cost and hassle of maintaining a mobile workgroup. Progent's BlackBerry specialists offer extensive experience cooperating with Progent's Microsoft-expert experts, Cisco CCIE engineers, and CISA and GIAC-certified security engineers. This breadth of expertise, combined with Progent's proven online support model, offers small businesses a cost-effective solution for incorporating BlackBerry devices and software seamlessly into their IT system.
How can Progent help businesses create wireless solutions?
Progent's wireless integration consultants offer broad backgrounds in the implementation and support of wireless information technology and can help you to plan, install, administer and troubleshoot wireless ecosystems that are secure, resilient, expandable, easy to manage and use, able to handle your critical applications, and seamlessly incorporated into hybrid cloud environments. Online and onsite Consulting services provided by Progent cover a variety of wireless solutions and include smartphone and tablet integration, Wi-Fi infrastructure planning and deployment, wireless site surveys, wireless VoIP phone configuration, and building-to-building wireless integration.
How Can Progent Help with Windows Server 2008 R2?
The complexity and versatility of Windows Server 2008 requires an information technology expert with hands-on experience and diverse knowledge in designing and building cohesive and comprehensive business technology networks. The professional experience of Progent's seasoned Windows Server experts, averaging over 10 years of background integrating Microsoft-powered technology, assures your success in maintaining and managing your Windows Server 2008 environment. Progent's certified Windows Server 2012 R2 support experts can also assist you to evaluate the advantages of upgrading from Microsoft Windows 2008 to Microsoft Windows Server 2012 R2 or later. If you are planning on creating a hybrid architecture that combines on-premises systems with public cloud services like those offered by Microsoft Azure, Progent can provide Windows Server 2016 hybrid cloud integration.
What are the advantages to my business of Progent's network monitoring services?
Microsoft System Center Operations Manager improves the availability of business-critical programs by proactively identifying and helping to resolve problems before they are able to crash a network. System Center Operations Manager can optimize network throughput by checking selected performance thresholds and use profiles on key servers, allowing IT managers to be more selective in integrating performance-related products and to clean up trouble areas before they cause serious system traffic jams. However, setting up Microsoft Operations Manager to take complete advantage of this sophisticated monitoring software can be tricky. With more five years of background with the NetIQ technology upon which MOM is derived, Progent's consulting staff can help you pick appropriate Operations Manager components, deploy and configure Operations Manager, and generate specialized rules, scripts, reports and alarms for your IT system. Progent can also document Operation Manager's server monitoring rules and procedures for your IT organization.
Can Progent help us migrate to System Center 2016 Configuration Manager?
Configuration Manager 2016 automates software provisioning at scale, simplifies security and compliance settings control, inventories network resources, protects against corporate data leakage, performs network health monitoring, allows safe end-user self service, and offers a single point of control for managing mixed-operating system ecosystems based on on-prem, cloud-centric, or hybrid deployment topologies. Progent's Microsoft-certified SCCM 2016 consultants and Microsoft Azure cloud integration experts can assist businesses of any size with any facet of designing, implementing, operating and repairing a SCCM 2016 deployment for on-premises, cloud, or hybrid environments.
Can Progent help us manage the personally owned endpoint devices of our at-home workers?
Progent can help small and medium-size businesses to configure efficient endpoint management systems for maintaining devices operated by teleworkers. To learn about how Progent can assist you to manage the remote endpoints of your teleworkers, see solutions for managing and monitoring the remote endpoints of your teleworkers.
Does Progent offer expertise with SharePoint Server 2019?
SharePoint Server 2019 offers the modern experience drawn from SharePoint Online, serving as a transitional platform between the classic UI of SharePoint 2016 and the new SharePoint environment. Progent's Microsoft-certified SharePoint Server 2019 and SharePoint Online experts can provide economical online and onsite consulting expertise, application development, and troubleshooting services for businesses of any size who intend to migrate to SharePoint Server 2019 or SharePoint Online from older releases of SharePoint. Progent can assist you design and execute a cost-effective migration to SharePoint 2019 on prem, SharePoint Online, or a hybrid environment that combines local and cloud-based infrastructure into a seamless information management system. To learn more, see SharePoint 2019 planning and deployment expertise.
More Questions and Answers
If your small business is in the East Bay Oakland/Berkeley area
and you are looking for technical assistance, information technology outsourcing, or advanced services from a Microsoft or Cisco certified engineer,
call 510-899-7400 or visit Contact Progent.