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Can Progent help my business build hybrid cloud solutions with Windows Server 2016 Hyper-V?
Hyper-V 2016 incorporates core features first developed for and proven on Microsoft Azure, one of the world's biggest public clouds. This significantly enhances the ability of the Windows Server platform to support private cloud and hybrid cloud/on-premises deployment models by enhancing security, uptime, scale, manageability, reliability and disaster recovery. Progentís Microsoft-certified Windows Server 2016 Hyper-V experts can assist you to assess the benefits of Hyper-V 2016 for your organization, set up pilot environments to confirm the ability of Hyper-V 2016 to run your vital applications, plan a cost-effective network topology for a cloud-based or hybrid deployment, create and execute a smooth migration strategy, train your IT management and technical support staff, and deliver ongoing consulting and debugging services to ensure that your Hyper-V 2016 investment delivers maximum business value.
What VMware virtualization products are supported by Progent?
Progent offers the support of a certified VMware VCDX expert to help your organization plan, deploy, administer and troubleshoot VMware vSphere and vCloud-based virtualization solution for on-premises datacenters, cloud environments, or hybrid deployments. Progent's VMware vSphere consultants can provide world-class expertise for deploying and configuring VMware Site Recovery Manager and VMware's NSX virtual network platform for disaster recovery. Progent has extensive understanding of VMware vCloud Director (vCD), vRealize Automation, vRealize Orchestrator and vCloud used for administering private and hybrid cloud environments that provide high availability, fault tolerance, and application mobility.
Can Progent help my company migrate to Windows 10?
Progent's Windows 10 migration consultants can assist organizations of all sizes to assess Windows 10 or to migrate to Windows 10 from an earlier release of Windows. Remote and on-premises evaluation and migration services for Windows 10 available from Progent's consultants include ROI analysis, project management, application and driver compatibility testing, pilot systems, Hyper-V virtualization strategies, Cloud and hybrid solutions, mobile management, telecommuter access, data and identity security, streamlined deployment and administration, network infrastructure design, wired/wireless convergence, disaster recovery planning, webinar training for IT support staff and end users, and post-migration technical help.
How can Progent help our company to use System Center 2016 to manage our hybrid cloud environment?
Microsoft System Center 2016 delivers important improvements in the management of hybrid cloud environments through advanced support for Windows Server 2016, Windows 10 clients; seamless integration of multi-OS networks that incorporate Linux, Microsoft Hyper-V and VMware; and better cloud support such as tighter integration with Microsoft Intune for iPhone and Google Android smartphone administration plus built-in integration with Operations Management Suite for cloud-based analytics. Progent's System Center 2016 consulting experts offer world-class remote and on-premises expertise for all elements of System Center 2016 including Operations Manager (SCOM), Configuration Manager, Virtual Machine Manager (SCVMM), Data Protection Manager, Orchestrator, and Service Manager. Progent can help you to design and install a new implementation of System Center 2016, expand or tune an existing one, migrate efficiently from an earlier version of System Center, or troubleshoot your System Center environment.
What online services are available for maintaining Cisco routers?
Some of the typical online Cisco router support services available from Progent include setting up hostname, DHCP, routing maps, clock, security logon banner and user accounts; setting up iBGP, aggregate routing, BGP to EIGRP redistribution, and static route injection into OSPF; troubleshooting NAT configurations, routing tables, and line settings; updating router's IOS image; configuring and testing failover; troubleshooting VPN tunnel problems; producing a network diagram and documenting configuration; plus security and disaster recovery strategy.
Does Progent offer a secure data backup service for small businesses?
Progent's ProSight Data Protection Services cloud backup and disaster recovery provide small and mid-sized organizations a low cost end-to-end service for reliable backup/disaster recovery. For a low monthly price, ProSight Data Protection Services automates your backup processes and enables rapid restoration of critical data, applications and VMs that have become unavailable or corrupted due to hardware failures, software bugs, disasters, human mistakes, or malware attacks such as ransomware. ProSight DPS can help you back up, recover and restore files, folders, apps, system images/, as well as Microsoft Hyper-V and VMware virtual machine images/. Critical data can be backed up on the cloud, to a local device, or mirrored to both. Progent's BDR consultants can provide advanced expertise to set up ProSight DPS to be compliant with government and industry regulatory requirements like HIPPA, FINRA, PCI and Safe Harbor and, whenever necessary, can assist you to restore your business-critical data. Read about the complete ProSight series of value-priced network management outsourcing services for small businesses
Can Progent help me configure Database Availability Groups for Exchange 2013?
A Database Availability Group known as a DAG is the basic unit of high availability for Exchange Server 2013 Mailbox (MBX) servers. Introduced in Microsoft Exchange Server 2010, a DAG is a collection of up to 16 Mailbox servers where any DAG server can contain a replica of a mailbox database from a different server in the group. DAG servers work together to recover automatically from breakdowns that affect mailbox databases. Progent's Microsoft certified Exchange consultants can provide DAG support services to help you plan, deploy and administer a high availability environment for your Exchange 2013 mailbox servers. In addition, Progent's Microsoft Exchange Server 2016 consultants can help you migrate your Microsoft Exchange 2013 DAG deployment to Exchange Server 2016.
Can Progent help us automate network infrastructure mapping and management?
Progentís ProSight WAN Watch infrastructure monitoring and management service makes it simple and affordable for smaller organizations to diagram, monitor, enhance and troubleshoot their connectivity appliances such as routers, firewalls, and load balancers plus servers, printers, client computers and other networked devices. Incorporating cutting-edge Remote Monitoring and Management (RMM) technology, ProSight WAN Watch makes sure that network maps are kept current, copies and displays the configuration of almost all devices on your network, monitors performance, and sends notices when potential issues are discovered. By automating time-consuming management and troubleshooting processes, WAN Watch can cut hours off ordinary tasks such as network mapping, reconfiguring your network, locating appliances that need critical updates, or identifying the cause of performance bottlenecks. Find out more about Progent's entire ProSight line of affordable managed services for small and medium-size organizations.
Can Progent transparently supplement and automate our Help Desk?
Progentís Help Desk Co-management services make it possible for your IT organization to split responsibilities for Help Desk support seamlessly between your IT team and Progent's nationwide pool of certified technical support engineers and subject matter experts. Progentís Help Desk Co-management service is an advanced service desk solution based on the leading professional services automation (PSA) tool for managing end-user service requests, ticketing, ownership, progress tracking, and metrics. For more information, visit Progentís Help Desk sharing services.
Does Progent offer consulting help for server clustering with Windows Server?
The failover server cluster feature set built into the most recent versions of Microsoft Windows Server has been dramatically redesigned to streamline the installation, setup, and maintenance of clusters and to provide improved levels of system availability, security, efficiency, and versatility. New or enhanced capabilities include cluster verification, easier setup and deployment, improved cluster administration, redesigned cluster architecture for increased uptime, better protection and quorum models, minimization of failure points, more storage and memory capacity, improvements for multi-site clusters, and live migration capability for Hyper-V virtual machines. Progent's Microsoft-certified cluster technology experts can help your company assess the business benefits of failover clusters, design and execute a deployment, educate your network support staff to administer your cluster environment, deliver continuing consulting and technical help services, and create and validate a disaster recovery procedure. Progent's Windows Server 2016 disaster recovery consultants can help you you to create a cost-effective disaster recovery/business continuity solution for multi-site or hybrid cloud environments using failover cluster technology proven in Microsoft's Azure cloud.
Can Progent help me maintain or upgrade my Exchange 2010 system?
Enhancements in Exchange 2010 for digital telephony include voice-to-text translation for quickly scanning your stored messages rather than playing back each call, automatic attendants to greet callers and assist them to navigate your voice messaging system, programmable answering procedures to forward or filter incoming calls depending on Caller ID or contact data, and text messaging alerts about missed calls or voice mail. While Exchange 2010 is still a poplar messaging platform, more powerful releases of Exchange Server have supplanted it. Progent's Microsoft Exchange 2010 consultants can assist your company to manage and troubleshoot your existing Exchange 2010 deployment. Progent's Microsoft Exchange 2016 consultants and Exchange Online cloud solutions consultants can also assist you to analyze the business advantages and technical risks of migrating to a current, release of Exchange.
How can Progent help us set up a private cloud?
Progent's ProSight Virtual Hosting and management outsourcing service provides comprehensive hosting of a small or mid-size organization's production servers in an environment that gives the highest level of dependability and expandability and is also easy to transfer to any data center. Progent's Private Cloud hosting options are built on proven virtualization platforms that allow small and midsize businesses with multi- platform IT systems to save significantly on the expense of capital investments, infrastructure support, and IT administration while achieving world-class fault tolerance and an unmatched level of vendor flexibility. Learn more about Progent's ProSight portfolio of managed services for small and mid-size businesses.
More Questions and Answers
If your small business is in the East Bay Oakland/Berkeley area
and you are in need of technical support, information technology outsourcing, or high-level services from a certified Progent engineer,
call 510-899-7400 or visit Contact Progent.