|2570 N. First Street, 2nd Floor
San Jose, CA 95131
||San Jose Network Support Services
||37053 Cherry Street
Newark, CA 94560
||Fremont Network Support Services
||26250 Industrial Blvd
Hayward, CA 94545
||Hayward Network Support Services
||1300 Clay Street
Oakland, CA 94612
||Oakland-Berkeley Network Support Services
||3790 El Camino Real
Palo Alto, CA 94306
||Palo Alto Network Support Services
||755 Baywood Drive, 2nd Floor
Petaluma, CA 94954
||Petaluma Network Support Services
||4695 Chabot Dr, Suite 200
Pleasanton, CA 94588
||Pleasanton Network Support Services
||6520 Lonetree Blvd
Rocklin, CA 95765
||Roseville Network Support Services
||1100 N Market Blvd
Sacramento, CA 95834
||Sacramento Network Support Services
||388 Market Street
San Francisco, CA 94111
||San Francisco Network Support Services
||2570 N. First Street, 2nd Floor
San Jose, CA 95131
||San Jose Network Support Services
||1900 S Norfolk, Suite 350
San Mateo, CA 94403
||San Mateo Network Support Services
||700 Larkspur Landing Cir
Larkspur, CA 94939
||San Rafael Network Support Services
||101 Cooper St, #4526
Santa Cruz, CA 95062
||Santa Cruz Network Support Services
||131 Stony Circle
Santa Rosa, CA 95401
||Santa Rosa Network Support Services
||3336 N Texas St
Fairfield, CA 94533
||Vacaville Network Support Services
||1261 Locust St
Walnut Creek, CA 94596
||Walnut Creek Network Support Services
More Questions and Answers
Can Progent help us with desktop and mobile device configuration management?
Progent's Microsoft-certified consultants offer System Center 2012 Configuration Manager (SCCM 2012) design and deployment, Microsoft System Center 2016 Configuration Manager hybrid cloud integration, and Microsoft Intune expertise to centralize and streamline the administration of your PCs along with your Cloud-connected mobile devices. Progent can help you to upgrade smoothly to Configuration Manager 2012 from an older device and application management solution or assist you to modify your current SCCM 2012 environment to support your evolving IT requirements.
Can Progent help me manage and troubleshoot BlackBerry smartphones and BlackBerry Enterprise Server?
Progent can provide the support of BlackBerry-premier experts who can help small businesses to plan, administer, and support BlackBerry Enterprise Server and BlackBerry mobile devices affordably and effectively, doing away with the requirement for an in-house BlackBerry expert and minimizing the expense and distraction of supporting a mobile workforce. Progent's BlackBerry specialists have extensive backgrounds cooperating with Progent's Microsoft-premier consultants, Cisco CCIE engineers, and CISSP and GIAC-certified security engineers. This breadth of expertise, in conjunction with Progent's proven remote service delivery model, provides small and mid-size businesses an efficient solution for incorporating BlackBerry technology productively into their information system.
How can Progent help my business integrate Windows Hyper-V server virtualization software?
Progent's certified Windows Server 2016 Hyper-V experts and Windows Server 2012 R2 support experts can assist you to analyze the possible advantages of Hyper-V-powered server virtualization for your business, conduct pilot installations to verify Hyper-V's compatibility with your line-of-business applications, evaluate your network architecture for smooth operation with virtualization solutions, help you in moving to Microsoft Windows Server 2016 or Windows Server 2012 R2 and configuring Windows Hyper-V, train your IT personnel to track and manage Hyper-V, provide expert consulting help for enhancing the security of your virtual servers, establish and validate disaster recovery procedures that maximize network uptime, and provide continuing consulting and maintenance including low-cost online troubleshooting and comprehensive Help Desk outsourcing.
How can Progent help us set up a private cloud?
Progent's ProSight Virtual Hosting service provides complete hosting of a small company's servers in an environment that delivers the maximum level of dependability and expandability and is in addition simple to migrate to another host. Progent's Private Cloud hosting and management services are based on proven virtualization technologies that enable small businesses with multi- platform IT systems to save significantly on the expense of capital equipment, infrastructure maintenance, and network administration while achieving world-class reliability and an unmatched level of vendor independence. Learn about Progent's ProSight portfolio of managed IT services for small organizations.
Does Progent support Citrix desktop virtualization software?
Progent's Citrix-certified desktop virtualization experts can assist you to plan, install, administer, and support a virtualized Windows application delivery and management solution by providing XenDesktop expertise and XenApp support services. Progent's Cisco CCIE network consultants can show you how to optimize your infrastructure for delivering server-side and client-side applications, and Progent's datacenter support consultants can assist you to administer and maintain an off-site datacenter that offers high uptime, enhanced security, and rapid recovery. Progent's Citrix technology experts can also help you with other virtualization platforms from Citrix by offering XenServer expertise and Citrix Essentials for Hyper-V integration.
How can Progent help my Linux developers?
If you are creating UNIX or Linux applications on a network that includes Windows-based servers, desktops and applications, Progent offers IT outsourcing and consulting services that keep your system up and running while reliving you to focus on your area of highest value expertise. By using advanced server monitoring and providing online and optional on-site help as needed, Progent provides UNIX developer support that offers a cost effective way to maintain an IT network that features reliability, security and high performance.
What types of organizations can Progent help?
Progent offers IT outsourcing, Azure and Amazon AWS cloud integration plus PC and mobile device support for small and midsize businesses, economical remote IT consulting for local governments and school districts, plus remote office support and disaster recovery solution design for enterprises. Progent's small business clients typically cannot afford the hassle and expense required to maintain a full-time IT management team and rely on Progent for occasional guidance, integration and troubleshooting. Small and midsize businesses find it cost effective to use Progent's online expertise on an occasional basis for tasks such as Windows Server deployment, Exchange Server migration, network appliance patching, datacenter moves, cloud integration, or Help Desk support. For advanced disaster recovery solutions, Progent can provide immediate remote or onsite access to a Cisco-certified CCIE network infrastructure consulting specialist, a VMware VCDX-certified Site Recovery Manager consultant expert, or a NetApp MetroCluster consultant. Progent's CISA and CISM-certified information assurance consultants can provide a range of security and compliance evaluation packages designed for networks of all types and sizes.
Can Progent help me integrate my Mac workstations with Exchange-based email?
Progent's Microsoft-certified staff and consultants for Virtual PC for Mac technology can assist your company to integrate your macOS and OS X workstations and laptops with your Exchange server through comprehensive Office 365 Outlook for Mac support. Progent will make sure that your Exchange Server is optimally setup and that WebDAV, LDAP and Outlook Web App or Web Access are correctly installed and tested. Progent can also provide a broad range of Exchange support including systems integration, diagnostics, security, mobile support, system tuning, plus spam and virus filtering and email encryption. Progent also offers customized in person or remote macOS training.
What Microsoft financial reporting applications can Progent help customize?Microsoft Dynamics AX Enterprise Resource Planning Software (formerly Axapta)
Microsoft Dynamics GP Business Accounting Software (formerly Great Plains)
Microsoft Dynamics NAV Software (formerly Microsoft Navision)
Microsoft Dynamics SL Business Accounting Software (formerly Solomon)
Microsoft Dynamics RMS
Progent's Experts Team delivers in-depth consulting know-how in crucial application areas, allowing you to develop fast, affordable and effective business solutions that align with the unique needs of your company. Progent's software application developers can help your company to customize Microsoft's popular eCommerce-capable applications such as:
We want to develop a long-term IT strategy but we don't have a Chief Information Officer. Can Progent help?
Progent can supply businesses with an information management expert who can serve as a temporary or part-time CIO. This veteran technology executive can provide long-term direction to assist your company to integrate appropriate technology to enhance business processes so they align better with your corporate goals. Your company can develop and install a well thought out information technology plan without absorbing the cost of a full-time senior IT executive. Key services Progent's temporary CIO can carry out include growth strategies, planning IT budgets, building models for Return on Investment, analyzing business processes, negotiating with vendors, defining security and compliance standards, monitoring service level agreements, streamlining data center administration, software revision management, network asset documentation management, and disaster recovery planning.
Can Progent help us integrate and troubleshoot our Cisco VoIP phones and IP video phones?
Progent's Cisco IP phone and video IP phone consultants can assist you to integrate, manage, and debug Cisco VoIP phones, desktop video IP phones and wireless IP phones. Progent offers support for all versions of Cisco's IP phones from legacy VoIP devices to the latest media phones. Progent's consultants can also assist you to integrate your VoIP phones and video IP phones with Unified CM, formerly known as CallManager, or with Unified Communications Manager Express to build a an advanced IP-PBX environment for unified messaging and company-wide collaboration. Progent can also help you to configure Unified CM applications such as Unified CM IM and Presence Jabber, Cisco Unity Connection for voicemail, Cisco Unified Mobility for Single Number Reach, and Cisco Contact Center Express (Unified CCX or CCX) for building an advanced customer contact solution. Progent can deliver support with any facet of Cisco VoIP Phone integration including reviewing dial plans, solving QoS, integrating SIP PSTN trunks and CUBE internetworking, deploying ISR routers with CUBE internetworking capability, and designing Cisco UCS server failover and Cisco SRST systems for high availability.
How can Progent help us monitor and manage our servers and desktops?
ProSight LAN Watch is Progentís server and desktop remote monitoring service that uses advanced remote monitoring and management (RMM) techniques to help keep your network running efficiently by tracking the state of vital assets that power your business network. When ProSight LAN Watch detects an issue, an alert is transmitted automatically to your specified IT management personnel and your assigned Progent engineering consultant so that all looming problems can be resolved before they can impact your network. Find out about Progent's complete ProSight family of affordable managed services for small and mid-size businesses.
More Questions and Answers
If your small business is in Citrus Heights, Roseville, Folsom, Rocklin, Auburn, Fair Oaks or
anywhere in the Sacramento area
and you are in need of computer help, information technology outsourcing, or high-level services from a certified Progent professional,
call 916-910-1200 or visit Contact Progent.