Onsite Service Available in Citrus Heights, Roseville, Folsom, Rocklin, Auburn, Fair Oaks

Northern California Contact Information:
Progent offers consulting services and onsite technical support throughout the California Central Valley, and the Monterey Peninsula.

 Onsite IT Consulting
Progent locations in

City Address Phone Link
San Jose
2570 N. First Street, 2nd Floor
San Jose, CA 95131
408-240-9400 San Jose Network Support Services
Fremont 37053 Cherry Street
Newark, CA 94560
510-933-0400 Fremont Network Support Services
Hayward 26250 Industrial Blvd
Hayward, CA 94545
510-300-1400 Hayward Network Support Services
Oakland-Berkeley 1300 Clay Street
Oakland, CA 94612
510-899-7400 Oakland-Berkeley Network Support Services
Palo Alto 3790 El Camino Real
Palo Alto, CA 94306
650-543-0400 Palo Alto Network Support Services
Petaluma 755 Baywood Drive, 2nd Floor
Petaluma, CA 94954
707-772-1334 Petaluma Network Support Services
Pleasanton 4695 Chabot Dr, Suite 200
Pleasanton, CA 94588
925-621-2400 Pleasanton Network Support Services
Roseville-Citrus Heights 6520 Lonetree Blvd
Rocklin, CA 95765
916-910-1200 Roseville Network Support Services
Sacramento 1100 N Market Blvd
Sacramento, CA 95834
916-273-1400 Sacramento Network Support Services
San Francisco 388 Market Street
San Francisco, CA 94111
415-321-5400 San Francisco Network Support Services
San Jose 2570 N. First Street, 2nd Floor
San Jose, CA 95131
408-240-9400 San Jose Network Support Services
San Mateo 1900 S Norfolk, Suite 350
San Mateo, CA 94403
650-931-2400 San Mateo Network Support Services
San Rafael 700 Larkspur Landing Cir
Larkspur, CA 94939
415-526-1400 San Rafael Network Support Services
Santa Cruz 101 Cooper St, #4526
Santa Cruz, CA 95062
831-824-2134 Santa Cruz Network Support Services
Santa Rosa 131 Stony Circle
Santa Rosa, CA 95401
707-303-4400 Santa Rosa Network Support Services
Vacaville 3336 N Texas St
Fairfield, CA 94533
707-470-1313 Vacaville Network Support Services
Walnut Creek 1261 Locust St
Walnut Creek, CA 94596
925-362-2400 Walnut Creek Network Support Services

More Questions and Answers

Does Progent offer consulting services for Windows Server Essentials?
Windows Server 2012 R2 Essentials is a value-priced, versatile OS that allows small businesses to make the move from the older physical in-house datacenter to the new hybrid computing paradigm that includes local and cloud-hosted software and infrastructure. Progent's certified Windows Server Essentials consultants offer cost-effective online consulting and troubleshooting for Windows Server 2012 R2 Essentials. Progent can help you to determine the potential productivity and cost benefits of migrating to Windows Server Essentials and adopting a hybrid on-premises/cloud-based design for your computing ecosystem. Progent can provide full-service project management to help you plan and carry out a smooth migration to Microsoft Windows Server 2012 R2 Essentials, Office 365, and other Microsoft Cloud applications and services. Progent can also provide as-needed consulting, technical support, and training.

How Can Progent help us to use Microsoft Power BI for business analytics?
Progent's Power BI consultants can help you to plan, install, manage, enhance or troubleshoot your Power BI environment. Progent's database experts can assist you to prepare your target data for Microsoft Power BI reports and dashboards. Progent can assist you build and manage an onsite, cloud, or hybrid network model for Power BI. For details, visit Progent's Power BI consulting services.

Can Progent help me upgrade my Wi-Fi network with Cisco's Aironet 802.11ac access points?
Progent's Cisco-certified Wi-Fi experts offer Cisco Aironet Wi-Fi AP configuration support and Cisco wireless controller integration so you can benefit from the IEEE 802.11ac Wave 2 WiFi specification to get three times the performance for your wireless network while extending the coverage.

Does Progent offer network monitoring support?
Progent provides a variety of Network Support Packages based on the advanced problem solving abilities of Microsoft System Center Operations Manager, a cutting-edge server management software platform that monitors the availability, speed and protection of your information system and detects anomalies before they can bring down your network. To give you more understanding about the performance and robustness of your system environment, Progent can help you install and operate leading network monitoring software powered by Linux.

Can Progent help our business relocate our IT infrastructure?
Progent can supply Microsoft and Cisco-premier IT consultants who can help you plan and manage a seamless IT infrastructure relocation to a new site, including data center selection and deployment, project management, creating a comprehensive security plan that includes physical site security, ISP selection and coordination, and efficient software and hardware updates. Progent can in addition assist your company to select a remote data center to host your critical applications, prepare your installation, and provide ongoing colocation site support.

Can Progent help us move our data center to a colocation facility?
There are several hundred world-class Internet Data Centers in the and major metropolitan areas throughout the U.S., and Progent's colocation support team can improve your systemís reliability and performance by helping you select a remote data center site that meets the individual requirements of your business including geographic location, space, connectivity, affordability, and extra additional features and services. Progentís colocation center IT services are designed for businesses with hardware housed at collocation hosting facilities and requiring timely on-site service at the co-location site plus remote support from Microsoft and Cisco Premier Certified experts. Progent provides a selection of collocation center consulting services including network architecture evaluation, Windows and UNIX server integration and maintenance, tech support for server and communications networking, design and deployment of high availability systems, defining and deploying layered security defenses, firewall configuration and support, designing load balancing environments, and planning fault tolerant server clustering configurations.

Does Progent offer consulting help for server clustering with Windows Server?
The failover cluster technology built into the most recent releases of Windows Server has been radically re-engineered to streamline the installation, setup, and administration of clusters and to provide improved levels of system availability, security, efficiency, and versatility. New or improved features include cluster verification, revamped setup and deployment, improved cluster administration, new cluster architecture for increased availability, hardened security and quorum structure, elimination of failure points, greater disk and memory capacity, improvements for multi-site clusters, and live migration support for Windows Hyper-V virtual servers. Progent's certified failover cluster consultants can assist your company assess the advantages of Windows clustering, plan and execute a deployment, educate your IT personnel to administer your cluster environment, provide ongoing consulting and support services, and create and test a workplace recovery plan. Progent's Windows Server 2016 disaster recovery/business continuity consultants can assist you you to design and build an affordable disaster recovery/business continuity solution for hybrid cloud deployments utilizing failover cluster technology field-tested in Microsoft's Azure public cloud.

How can Progent help our business evaluate and install Windows Server 2012 R2?
Progent's certified Windows Server 2012 consultants can assist you to evaluate the advantages of Windows Server 2012 R2 for your company, create test environments and migration plans, tune your network infrastructure for local, multi-site, cloud-based, and hybrid datacenters, educate your IT management, staff, create a corporate-wide security plan, automate network management, assist with creating applications, and generate and validate a disaster recovery/business continuity plan. If your organization is thinking about migrating from Microsoft Windows Server 2012 R2 to Microsoft Windows Server 2016, Progent's Windows Server 2016 hybrid integration experts can help you to evaluate the value of Windows Server 2016 for your business and plan and carry out a smooth upgrade to Windows Server 2016 and Hyper-V 2016 based on a local, cloud-centric, or hybrid architecture.

What security support does Progent offer for Linux/UNIX environments?
If you run a mixed-platform business network with Linux/UNIX and Microsoft technology, Progent offers Linux and Windows security expertise by providing a CISSP-certified network expert to help your whole business in a extensive range of security areas. CISSP Certification denotes mastery of an international standard for information security. ANSI (American National Standards Institute) has granted the CISSP credential accreditation in the field of data security under ISO/IEC 17024. Progent can give you access to a CISSP-certified consultant to help your company in a variety security areas such as:

  • Security Administration Practices
  • Security Architecture and Models
  • Access Control Solutions and Processes
  • Applications Development Security
  • Process Security
  • Physical Security
  • Cryptography
  • Telecommunications, LAN and WAN Security
  • Business Continuity Planning
  • Law, Investigation, and Ethics

    Does Progent support Citrix desktop virtualization software?
    Progent's Citrix desktop virtualization experts can assist your business to design, deploy, manage, and support a virtualized Windows desktop and application delivery and management system by offering XenDesktop consulting and XenApp support services. Progent's Cisco-certified CCIE network engineers can show you how to enhance your network for delivering server and client-side applications, and Progent's datacenter support experts can help your organization to manage and maintain an off-site datacenter that features high availability, enhanced protection, and fast recovery. Progent can also help you with other virtualization solutions from Citrix by offering XenServer expertise and Citrix Essentials for Hyper-V integration.

    Does Progent support Lync Server 2013?
    Lync Server 2013, now called Skype for Business, allows organizations of all sizes to create a centrally managed and protected communications ecosystem that supports the modern BYOD computing model with IM, presence, audio/video and web conferencing with application sharing, as well as IP-based and PSTN calling across a wide assortment of desktop and handheld devices. Progent's Microsoft-certified Lync Server 2013 consultants can assist your company to assess the business benefits of Lync Server 2013, create an on-premises, cloud-resident (via Microsoft Lync Online) or hybrid topology appropriate for your present and future goals, deploy Lync 2013 so as to speed up your ROI, and provide live webinar and onsite training to your IT team and users. Progent has in-depth expertise in critical components of a Lync 2013 deployment that include Microsoft Windows Server, SQL Server and Exchange, and Progent can assist your organization to integrate Lync 2013 with popular Office and Office 365 applications such as Outlook clients, Excel and PowerPoint.

    How can Progent help businesses create wireless solutions?
    Progent's wireless integration consultants have broad expertise in the implementation and maintenance of wireless information technology and can help your IT team to design, configure, administer and troubleshoot wireless solutions that are compliant, robust, scalable, easy to manage and use, able to handle your critical applications, and seamlessly integrated into hybrid cloud networks. Online and on-premises Consulting services available from Progent cover a variety of wireless solutions and include smartphone and tablet management, Wi-Fi infrastructure planning and installation, wireless site surveys, Cisco wireless VoIP phone configuration, and building-to-building wireless connections.

    Does Progent offer desktop support services?
    Progent offers a broad range of cost-effective support services to help your business to deploy, configure, repair, and administer workstations and laptops powered by Microsoft Windows, Apple macOS and OS X, or popular versions of Linux. Progent's desktop PC consulting services include Windows 10 migration assistance, Microsoft Windows 8.1 configuration and support, Windows 7 maintenance, MS Office and Office 365 integration and training, and 64-bit processing upgrades.

    More Questions and Answers

    If your small business is in Citrus Heights, Roseville, Folsom, Rocklin, Auburn, Fair Oaks or anywhere in the Sacramento area and you are in need of computer support, information technology outsourcing, or advanced services from a Progent engineer, call 916-910-1200 or visit Contact Progent.

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    System Center 2016 Operations Manager (SCOM 2016) is designed to ensure consistent performance and dependable uptime for critical workloads by offering centralized, mixed-platform tracking of physical and virtual infrastructure installed throughout local systems and private and public clouds. Progent's SCOM consulting team can provide advanced online and onsite expertise to assist organizations of all sizes to plan, implement, tune, enhance and troubleshoot SCOM 2016 deployments. Progent can assist your company to migrate to Operations Manager 2016 from earlier releases or from different IT infrastructure monitoring products, or combine a variety of monitoring tools into a cohesive IT management ecosystem. Progent can also show you how to extend your SCOM 2016 environment to incorporate resources based in public clouds including Microsoft Azure and Amazon AWS.

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    Progentís Technical Response Center provides national remote assistance for Windows and Cisco-based small office IT networks. Progent's Microsoft and Cisco-Premier support engineers provide phone help and remote secure network connection to isolate and repair network problems quickly and economically. The scope of technical expertise available from Progent's staff of nationwide service engineers makes it possible to escalate even the toughest network issues to competent specialists as needed.

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    Infor CloudSuite Industrial, formerly called SyteLine, is an ERP platform that embodies more than a quarter century of background helping manufacturing and service companies to simplify complex supply chains and streamline critical business processes to bring products to market fast and adhere to customer commitments consistently. Progent can provide the expertise of an ERP consultant with more than 20 years of background with the SyteLine/CloudSuite Industrial platform. Progent can provide remote or on-premises consulting that spans from as-needed advice to end-to-end solution design and project management. Sample consulting services offered by Progent for Infor CloudSuite Industrial include implementation, migration, process improvement, application development, Configure/Price/ Quote, web site integration, debugging, ETL, Amazon AWS integration, disaster recovery planning, and DBA services.

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    Progent's Microsoft certified consultants can show you how to design and deploy a smooth in-place Microsoft Exchange 2003 upgrade strategy that avoids network downtime, simplifies long-term service demands, and makes your Exchange 2003 Server easy to administer. For complicated multi-server or multi-location upgrades, Progent has the knowledge and experience to finish your project quickly and affordably. Progent's Exchange 2003 support, troubleshooting, and design offerings include expertise with the configuration of outside vendor add-ons to Microsoft Exchange 2003 Server that are best aligned to your business goals.

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    Progent's certified TMG 2010 and Internet Security and Acceleration Server 2006 experts can help you to plan, install, and support a configuration of Forefront Threat Management Server 2010 or Internet Security and Acceleration Server 2006 on your information system that delivers the firewall security, speed and manageability that your company requires.

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    Progent's Microsoft-certified consulting experts have more than 10 years of experience planning, deploying, enhancing and repairing Microsoft SCOM environments and can provide companies of any size advanced online or on-premises consulting services for System Center 2012 Operations Manager. Progent can help you to plan a topology for Microsoft SCOM 2012 servers that delivers the performance and resilience required to monitor your datacenter efficiently, whether your infrastructure are onsite, in the cloud, or a hybrid solution. Progent can also help you to install and set up Microsoft SCOM 2012 management packs based on industry best practices for tracking network fabric as well as Microsoft and 3rd-party applications and services. In addition, Progent can provide fast online or on-premises technical support to help you to remediate critical problems detected by System Center 2012 Operations Manager.

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    Progent's Intune consultants can help your company to assess the strategic case for utilizing Intune for administering your mobile devices including notebooks, phones, and tablets based on Windows, Apple iOS, and Android. Progent's Intune consultants can assist your company to define security and compliance policies, set up pilot systems to evaluate the benefits of Intune for your network, deploy Intune throughout your enterprise, combine Intune with System Center Configuration Manager for unified change management, and maintain your Intune solution.

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    Progent's Microsoft-certified experts can provide computer support and IT consulting services for Microsoft .NET Servers and programs and for Microsoft Windows Server 2012 R2, Windows Server 2008 R2 and Windows Server 2003. Progentís support professionals can help you plan, integrate, maintain and manage the entire family of Windows .NET Servers including Microsoft SQL Server 2012, ISA Server, Small Business Server, Exchange Server, SharePoint Server, Windows Hyper-V, Lync Server, Microsoft Project Server, and Microsoft System Center Operations Manager.

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    Microsoft SQL Server 2008 delivers indispensable, familiar tools to IT professionals as well as to network users, lessening the complexity of creating, integrating, administering, and accessing company data and analytical programs on platforms ranging from handheld devices to corporate information systems. The complexity and interconnectivity requirements of Microsoft SQL Server 2008 call for a network consultant with hands-on experience and wide knowledge in designing and building data-driven, comprehensive business IT solutions. The knowledge and experience of Progent's Microsoft-certified technical team, with an average of more than 10 years of background supporting Microsoft technology, assures you success in designing, configuring and managing Microsoft SQL Server 2008 solutions that are seamlessly integrated with the Microsoft .NET platform.

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    Progentís ProSight WAN Watch is an infrastructure monitoring and management service that makes it easy and inexpensive for small and mid-sized businesses to map out, track, reconfigure and troubleshoot their networking hardware like routers and switches, firewalls, and wireless controllers as well as servers, client computers and other networked devices. Using cutting-edge Remote Monitoring and Management (RMM) technology, ProSight WAN Watch ensures that network maps are kept updated, copies and displays the configuration of almost all devices connected to your network, monitors performance, and sends notices when problems are discovered. By automating time-consuming management and troubleshooting activities, WAN Watch can cut hours off ordinary chores like network mapping, expanding your network, locating appliances that need important software patches, or resolving performance issues.

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    Cisco Expert Flex Series Wireless Controller Integration Services

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    Network Health Audit Consultancy

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    Technology Consulting Services for Fault Tolerant BGP

    Progent's Cisco-authorized network experts can help you create an economical, fault tolerant Internet configuration solution that can achieve 24x7 Internet connectivity through a broad range of high availability Internet network products and services including high availability BGP, automatic fail-over, and multiple Internet Service Providers. Progent can provide CCIE engineers to show you how to apply the most current techniques for 24x7 Internet access to implement an affordable, completely redundant Internet network with automatic failover and other capabilities to create non-stop Internet connections.

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    Cloud-managed Email Security Consultant

    Progent's ProSight Email Guard uses the services and infrastructure of leading data security companies to provide web-based management and world-class protection for all your inbound and outbound email. The hybrid structure of Progent's ProSight Email Guard managed service integrates cloud-based filtering with a local gateway appliance to offer advanced protection against spam, viruses, Dos Attacks, DHAs, and other email-based malware. Email Guard's cloud filter serves as a preliminary barricade and keeps most unwanted email from making it to your security perimeter. This reduces your exposure to inbound attacks and saves system bandwidth and storage space. Email Guard's on-premises gateway device provides a further layer of analysis for inbound email. For outgoing email, the on-premises gateway offers AV and anti-spam protection, policy-based Data Loss Prevention, and encryption. The onsite security gateway can also assist Microsoft Exchange Server to monitor and protect internal email that originates and ends within your corporate firewall.

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    Manager Chatham County Georgia Award Winning Microsoft Windows Design Company Savannah, Chatham County
    Dynamics GP/Great Plains Online Help
    Microsoft Expert Dynamics GP Software Integration

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    Skype for Business and iPhone Consultants

    Lync 2010 supports Instant Messaging, Presence, audio and video conferencing, desktop collaboration, as well as VoIP and traditional PSTN calling. Lync 2010 can enhance the functionality of Exchange Server, SharePoint and Office or Office 365 and simplify administration through integration with Active Directory. Lync 2010 can also cut expenses by eliminating VoIP hardware and subscription services, PBX systems, or conventional video conferencing solutions. Progent's Microsoft-certified unified communications consultants offer online and on-premises support to help you to manage and troubleshoot your current Lync 2010 deployment or assess the benefits of migrating from Lync Server 2010 to Skype for Business, which is Microsoft's renamed and revamped release of the product family. Progent can also help you to plan and carry out an efficient Skype for Business upgrade.

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    CISSP Certified Expert Developer Firm for Azure migration
    Microsoft Azure AD configuration Programming Companies

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    Les Kent has a 35-year track record of successful technology integration, corporate administration, marketing, and operations. He has shown a talent for developing sophisticated IT solutions while working as a network designer, software developer, project manager, deployment expert, and troubleshooter for small companies, new ventures, and major enterprises.

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    Cisco VoIP Phones and Jabber Setup and Support
    IP-PBX Computer Consulting

    Progent's Cisco CCIE-certified network infrastructure experts offer high-level support for Cisco Unified Communications Manager (CUCM) (formerly CallManager). Progent can help your organization to integrate VoIP phones, design dial plans, configure SIP trunking and PSTN connections, deploy ISR G2 routers with CUBE support, and design UCS server high availability solutions.

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    Cybersecurity Audit Consultants

    The Certified Information Systems Auditor (CISA) accreditation is an important qualification that signifies mastery in IS security auditing. Certified by the American National Standards Institute, the CISA credential has candidates pass a comprehensive test given by the ISACA international professional group. Progent offers the expertise of a CISA-Certified network security audit professional trained to help businesses in the fields of information systems audit process, IT administration, systems and architecture lifecycle, information technology service delivery, protection of data assets, and business continuity preparedness.

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    Onsite Technical Support for Online Help Desk

    The Help Desk Call Center service delivery model adopted by Progent's Technical Response Center offers small and midsize businesses an affordable alternative to reliance on independent service individuals by offering extensive technical knowledge accessible to multiple support teams, optional round-the-clock availability of emergency assistance, fast escalation to appropriate experts for handling even the most intractable issues, service consistency and dependability, prompt follow-up enforced by seasoned service managers, a variety of easy-to-use ways for initiating service jobs, and a high level of progress visibility made possible by trouble ticket updates and accessible through a web-based portal.

    Microsoft Virtual Machine Manager Online Consulting Engineer for SCVMM 2012 NVGRE Gateway
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    Cisco CCIE Remote Small Business Server Support
    Cisco CCIE Remote Computer Consulting Companies

    Progent's Cisco-certified CCIE network infrastructure experts can assist your business to set up, manage, upgrade and troubleshoot Cisco products. Progent offers Cisco, Meraki and Nexus switch consulting, ASA firewall support, Meraki and Aironet Wi-Fi access point support, Cisco VoIP phone support, and CUCM/CallManager software consulting.

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    Microsoft ISA 2004 Server Remote Technical Support
    ISA 2004 Standard Edition Server Remote Troubleshooting

    Progent's certified Internet Security and Acceleration Server consultants have long backgrounds developing Microsoft ISA Server-based security solutions for information systems with multiple sites, remote workers, and line-of-business web applications. Progent's Microsoft Firewall experts can assist your small business in planning and implementing an installation of ISA 2000 Server or ISA 2004 Server that meets your network protection needs without adversely limiting your IT system productivity. Progent's consulting professionals can help you upgrade from Microsoft Proxy Server from ISA 2000 Server to Microsoft ISA 2006 Enterprise Edition Server or ISA 2006 Standard Edition Server.

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    Online Help for Dynamics GP/Great Plains
    Dynamics GP Software IT Services

    Progentís Microsoft certified consultants provide a range of consulting services for Microsoft Dynamics GP. Microsoft Dynamics GP is a financial and ERP tool based, like all Microsoft accounting solutions, on the expandable and popular platform of Windows technology. Dynamics GP offers an affordable tool for controlling and integrating accounting, e-commerce, supply chain, manufacturing, project accounting, on-site support, and human resources. Dynamics GP is easy to install and integrate, and with its segmented approach you are able to purchase only the functions you currently require, with the option to expand clients and increase functionality in the future. Progentís Dynamics GP/Great Plains consulting experts can show you how to install, customize and manage the current version of Microsoft Dynamics GP or migrate smoothly from an older edition.

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    Virtual Machine Hosting Consultancy
    Private Cloud Solutions Specialist

    Progent's ProSight Virtual hosting services provide small businesses a variety of benefits such as reduced capital expenditures, reductions in operational expense, improved management focus, enterprise-class security, enhanced fault tolerance, and business continuity.

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    Monitoring and Reporting Integration Services

    Progent's Microsoft-certified consultants have over 10 years of experience planning, implementing, optimizing and troubleshooting SCOM environments and can provide companies of any size advanced online or onsite consulting support for SCOM 2012. Progent can help you to plan an architecture for Microsoft SCOM 2012 servers that provides the responsiveness and resilience required to monitor your datacenter efficiently, whether your datacenters are on-premises, in the cloud, or a hybrid solution. Progent can also help you to import and set up SCOM 2012 management packs based on leading practices for monitoring network fabric as well as both Microsoft and 3rd-party applications and services. Also, Progent can provide responsive remote or on-premises troubleshooting to assist you to fix serious problems detected by Microsoft SCOM 2012.

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    Onsite Technical Support for Microsoft Windows 2003
    Microsoft Windows 2003 Consultants

    The experience of Progent's certified Microsoft Windows Server 2003 consulting team, with an average of over 11 years of work in Microsoft technology, ensures you success in identifying the version and set up of Windows 2003 Server that matches best with your company's strategy. Progent can also assist you with planning, installing, managing and supporting powerful IT solutions powered by Windows Server, and can streamline your migration from Windows 2000 or Windows NT.

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    Microsoft Windows 10 Engineer
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    Progent's Microsoft-certified consultants can help organizations of all sizes to evaluate Windows 10 or to migrate to Windows 10 from an earlier version of Microsoft Windows. Online and onsite assessment and upgrade services for Microsoft Windows 10 offered by Progent's experts include Return on Investment estimates, project management, application and driver compatibility testing, test lab systems, Hyper-V virtualization strategies, Cloud integration, mobile management, telecommuter access, data and identity security, streamlined deployment and management, network infrastructure design, wired/wireless convergence, business continuity planning, group and personal training for IT support staff and users, and post-migration consulting support.

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    Progent's Cisco certified wireless networking experts can provide affordable remote and onsite help for legacy and current Wave 2 Aironet wireless access points (APs) and Progent can help your business to plan and manage Wi-Fi environments that incorporate indoor and outdoor/ruggedized Aironet APs.

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    Microsoft Windows Enterprise Directory demands extensive field experience to configure optimally across an enterprise. Progentís Microsoft Certified engineers are experienced in designing, deploying, and supporting sophisticated Enterprise Active Directory installations. Progentís areas of proven competence with Microsoft Windows Active Directory include replication problems, multi-domain partition configurations, repair of corrupted Active Directory objects, cleaning up residual beta version configuration objects in online AD environments, and fixing failed configurations of AD and AD-integrated programs.

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    Altaro VM Backup offers small and mid-size businesses a reliable and budget-friendly platform for backing up and restoring Hyper-V and VMware-powered virtual machines (VMs). Altaro VM Backup can be used for local, offsite, distributed, and cloud-hosted architectures and also supports low-cost cloud backup to Microsoft Azure storage. Top features include industry-leading Augmented Inline Deduplication to cut backup storage needs, Continuous Data Protection with backup spacing as little as five minutes for minimizing your Recovery Point Objective (RPO), advanced encryption, item-level recovery capability for specific files and emails, support for Windows Cluster Shared Volumes and vCenter for managing large-scale environments, and support for Microsoft Volume Shadow Copy Service to back up live virtual machines without downtime. Progent is a certified Altaro partner and offers a broad range of consulting services to assist you to plan, deploy, manage and troubleshoot a backup/restore system based on Altaro VM Backup.

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    Microsoft Lync 2013, rebranded Skype for Business, enables businesses of any size to create a centrally managed and secure communications ecosystem that permits the modern Bring-Your-Own-Device computing model with instant messaging (IM), presence, audio/video and web conferencing with app sharing and whiteboard, and both IP-based and PSTN calling across a broad assortment of desktop and handheld endpoints. Progent's Microsoft-certified Lync Server 2013 consultants and network architects can help your company to evaluate the advantages of Lync Server 2013, design an on-premises, cloud-based (with Lync Online) or hybrid topology appropriate for your current and long-term goals, deploy Lync 2013 so as to speed up your ROI, and deliver custom online and onsite training to your IT team and end users. Progent has in-depth expertise in critical components of a Lync Server 2013 solution that include Microsoft Windows Server, SQL Server and Exchange Server, and Progent can help your organization to integrate Lync 2013 with key Office and Office 365 applications including Outlook clients and PowerPoint.

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    Progent's Cisco IP phone and video IP phone experts can help you to integrate, maintain, and troubleshoot Cisco IP phones, video IP phones and wireless IP phones. Progent offers expertise for all models of Cisco's IP phones from discontinued VoIP products to the latest HD media phones. Progent's IP telephony experts can also assist you to integrate your VoIP phones and video IP phones with Cisco Unified CM, originally known as CallManager, or with Cisco Unified Communications Manager Express to create a modern IP-PBX ecosystem for unified messaging and collaboration. Progent can also assist you to install Cisco Unified Communications Manager apps such as Cisco Unified CM IM and Presence Jabber, Cisco Unity Connection for voicemail management, Cisco Unified Mobility for Single Number Reach (SNR, and Cisco Contact Center Express (Unified CCX or CCX) for building an advanced customer contact center. Progent's consultants can deliver expertise with any facet of Cisco VoIP Phone integration including designing dial plans, configuring SIP gateways, installing Cisco ISR routers with CUBE internetworking capability, and designing UCS server clustering and Cisco SRST solutions for high availability.

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    Progent provides small and medium size organizations expert consulting for Intrusion Protection Systems and IPsec VPN products from major firewall and Virtual Private Network security companies including WatchGuard, Juniper, and SonicWALL. Progent can help you design a comprehensive security plan and choose the right technologies from multiple vendors to achieve your security goals while sticking within your budget limits.

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    Small to mid-sized businesses can now enjoy all the benefits of Microsoft System Center Operations Manager and in addition have quick access to Progentís Microsoft Premier IT consulting experts. With Progent's economically priced IT service packages, small and midsize businesses can choose a simple Microsoft System Center Operations Manager 2007-based co-sourcing service program with network monitoring, reporting, Help Desk and remote troubleshooting or a comprehensive 24x7 outsourcing package. Progent supports System Center Operations Manager to provide small company networks enterprise-class availability, security, and performance.

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    Adaptive Security Appliances Network Consultant

    Progent's CCIE-certified network infrastructure experts can help you to manage older PIX 500 or ASA 5500 firewalls or migrate to Cisco ASA 5500-X security appliances. Progent can also help you to configure, administer, upgrade and troubleshoot Cisco ASA 5500-X security appliances with Firepower Services.

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    Progent's ProSight family of managed IT services are designed to provide organizations who maintain minimal internal IT administration and support teams with affordable help from enterprise-class management platforms and technical expertise. Advantages of Progent's ProSight catalog of managed IT services include predictable IT maintenance expenses, automation of common administrative tasks, continual adoption of new information technology, smooth migration from legacy systems to up-to-date solutions, close alignment of information technology with strategic objectives, guidance from veteran network experts, and allowing management to concentrate on business instead of fast-evolving computer technology.

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    Solaris to Windows Migration Consulting
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    Progent can help you to design and implement an efficient transition from a Solaris-based information system to a network based on MS Windows and suited for running Microsoft's popular office productivity products, business applications, and software development tools. Progent's Solaris, Windows and Cisco engineers and software development specialists can assist you to preserve your information and minimize productivity disruption by designing an efficient migration strategy that protects your current assets in Solaris software and infrastructure. UNIX-to-Windows migration consulting services available from Progent include analysis of existing infrastructure, transition strategy and testing, MS Exchange migration expertise, data and application software porting, and server and storage migration and consolidation.

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    Amazon enterprise hybrid cloud solutions Designer
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    Progent offers cost-effective online support to assist businesses of any size to integrate Amazon AWS cloud services such as Elastic Compute Cloud (EC2) for virtual machine hosting, Amazon Simple Storage Service (Amazon S3), and Amazon Glacier. Progent can assist you with every aspect of Amazon AWS migration and troubleshooting including needs analysis, preparedness evaluation, system design, testing, configuration, centralized administration, performance optimization, software license management, backup/restore solutions, and security strategies.

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    Microsoft allows you to create transparent hybrid networks that combine Office 365 and on-premises Exchange deployments. This allows you to have certain mailboxes located on your on-premises datacenter and other mailboxes hosted by Office 365. Progent's Microsoft-certified Exchange consultants can assist your organization with any phase of designing, integrating and debugging your hybrid Office 365 Exchange Online deployment. Progent's Exchange consultants can provide as-needed expertise to help you through stubborn technical bottlenecks and also offer extensive project management outsourcing to make sure your hybrid Office 365/Exchange initiative is carried out on schedule and within budget.

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    Network Consultants for Video Conferencing
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    Progent offers the support of a senior consultant with years of hands-on experience installing, managing, and upgrading video conferencing platforms from top-tier vendors such as Cisco, TANDBERG, Polycom, LifeSize, and Radvision. Progent can coordinate with your internal IT support group, your Internet Service Provider, and your video conferencing technology supplier to help your company increase the business value of your video conferencing solution.

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    Progent can help your business to design and implement a smooth migration from a Solaris-powered information environment to a network based on Microsoft Windows and capable of supporting Microsoft's powerful office productivity products, commercial applications, and developer tools. Progent's Sun Solaris, Windows and Cisco consultants and software development specialists can assist you to preserve your information and reduce productivity discontinuity by designing an efficient transition strategy that preserves your current investments in Solaris software and infrastructure. UNIX-to-Windows transition consulting expertise available from Progent include analysis of current infrastructure, transition strategy and testing, Exchange migration services, information and application migration, and server and storage system transition and consolidation.

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    Operating System Skills Transfer
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    Progent practices knowledge transfer from Progent's support experts to clients. By teaching customers to handle problems that are within their comfort zone, Progent is able to concentrate on providing high-value skills where Progent faces little competition. Medium-size businesses who utilize familiar independent consultants or who maintain internal support staffs benefit when Progent transfers information about critical technology and proven processes to make their IT environments more reliable, protected, and efficient.

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    Progent is a Microsoft Certified Partner and has earned accredited competencies such as Advanced Infrastructure Solutions and Information Worker Solutions. Microsoft Certified Partners are the elite organizations who receive the highest customer satisfaction and enjoy the closest working relationship with Microsoft. The knowledge, skills, and dedication required to earn the status of Microsoft Certified Partner pays dividends to Progent's clients by enabling Progent to provide your company more complete support for your IT network.

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    Progentís staff of Microsoft and Cisco Certified consultants average longer than ten years of hands-on professional experience, at the front lines of IT support, executing a wide variety of technical projects for a large array of businesses. Every Progent consultant shares a refined collection of personal best practices which are incorporated into company-wide leading practices training that Progent instills in its support personnel. This means that you get not only world-class technical help, but also a support engineer with proven approaches for applying computer knowledge to fix real-world network problems rapidly.

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    Microsoft System Center 2016 Virtual Machine Manager is a component of Microsoft's System Center 2016 family of network monitoring and management products and is designed to offer a centralized mechanism for configuring and administering virtualized fabric and services across hybrid environments that can incorporate on-premises and hosted datacenters and Microsoft Azure services. Progent's SCVMM 2016 consulting experts can assist organizations of all sizes with any aspect of building, implementing, and managing a SCVMM 2016 ecosystem. Progent can review your virtualization topology, help you migrate smoothly from older versions of Virtual Machine Manager, design processes for creating and deploying VMs and hosts, design fault-tolerant scale-out clusters, connect your private cloud infrastructure with public cloud services, configure virtual switches and load balancers, write and refine PowerShell scripts, and help you evaluate the potential advantages of the latest capabilities like Storage Spaces Direct and Host Guardian Service. Progent's certified virtualization professionals offer world-class Windows Hyper-V consulting and VMware ESXi expertise.

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    Progentís certified Cisco network security consulting professionals provide expert PIX Firewall and ASA Firewall consulting services including architecture, configuration, and management of Cisco firewall and Cisco security solutions. The PIX and ASA Series of Cisco firewalls delivers robust user and application policy enforcement, sophisticated attack defense, and secure access services. Ranging from compact, plug-and-play desktop appliances for small and home offices to scalable gigabit appliances, Cisco PIX Firewall and ASA Firewalls offer a high level of protection, performance, and excellent availability for network environments of any size. PIX and ASA Firewalls are based on a hardened, specially designed operating system, minimizing common OS-specific security gaps.

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    Progent offers expertise for security testing packages such as Microsoft Baseline Security Analyzer for running a variety of programmed network testing scans to uncover possible security problems. Progent has broad experience with network analysis tools and can show you how to make sense of audit reports and react appropriately. Progent can show you how to design protection into your company processes, install scanning software, plan and implement a protected system environment, and recommend procedures to maximize the safety of your IT system. Progent's security consultants are able to assist you to set up a firewall, design secure remote access to email and data, and integrate virtual private network. Progent's certified security experts can also test the security of web software and can conduct extensive security evaluations of company-wide security to determine your organization's compliance with recognized industry security standards such as FISMA, PCI, and ISO 17799.

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    Microsoft Dynamics GP 2015 R2 features a revamped architecture that enhances cloud integration, works with the most popular smart phones and tablets, permits one-time login with Azure Active Directory, and strengthens security. Dynamics 2015 R2 also simplifies reporting, includes new Workflows, expands the Web Client, and delivers over 100 improvements to its library of applications. Progent's team of Microsoft-certified consultants offer the depth and breadth of knowledge and experience to resolve the critical IT and business challenges associated with upgrading to Microsoft Dynamics GP 2015 R2 and can help your organization to perform an efficient migration that will maximize the return on your investment in this mission-critical product.

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    Progent's Microsoft certified engineers offers remote and onsite consulting services to assist you to manage, maintain, and troubleshoot PCs based on Windows 7 and also offers help with upgrading to Windows 8.1 or Windows 10 from Windows 7. Progent offers expertise with change management, security and compliance, backup and restore, online connectivity, smartphone and tablet integration, Wi-Fi configuration, and remote system monitoring and alerts.

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    Progent's Microsoft-certified engineers can help you to automate desktop PC software update deployment by providing expertise with administration solutions such as Microsoft System Center Configuration Manager 2007, Systems Management Server 2003, and Windows Server Update Services (WSUS).

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    Progent's SonicWALL experts can show you how to configure, manage, and update SonicWALL firewall products inculding the newer SonicWALL NSA Series of appliances and the legacy SonicWALL PRO 1260 Secure Switch products. Progent's CISSP Premier consultants, CISM Certified security professionals, and CISA Certified IS security audit specialists can show you how to create a complete security plan, including documented policies, and build protection into your business practices.

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    Progent's Sun Solaris platform support experts offer small and mid-size companies and software developers assistance with managing and maintaining Sun Solaris environments that coexist with Microsoft-based technology. Progent offers your organization access to Sun Solaris experts, consulting professionals certified by Microsoft and Cisco, and security experts with CISSP certification. This wide range of expertise offers you an easy one-stop consulting firm to show you how to create and maintain a secure and reliable cross-platform connectivity and communications solution that allows Sun Solaris and Microsoft coexistence by integrating Windows with major versions of UNIX such as Mac OS X, Sun Solaris, IBM AIX, Hewlett Packard HP-UX, BSD, SCO UNIX, and Silicon Graphics IRIX (SGI/IRIX or leading Linux variations including RedHat Linux, SUSE Linux, CentOS Linux, Ubuntu, PCLinuxOS, fedora, Gentoo, Mandrake, Debian-GNU, and Slackware Linux.

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    Microsoft Forefront Threat Management Gateway is based on the powerful security capabilities of Internet Security and Acceleration Server and offers a easily managed web gateway that delivers a single-server platform for a variety of security features including an application and network layer firewall, URL filtering, antimalware, intrusion protection, reputation services, Virtual Private Network control, and HTTP and HTTPS inspection. Microsoft Forefront TMG 2010 provides comprehensive web security logging and reporting features, allows customized reports generated by SQL Server, integrates with Active Directory to streamline authentication and policy enforcement, and can be operated as a virtual server to lower expenses and improve availability. Progent's Microsoft consultants can help you to design and execute pilot and production implementations; integrate Microsoft Forefront Threat Management Gateway 2010 with Windows Server 2008 R2, Active Directory, Microsoft SQL Server, Exchange Server 2010, and Microsoft SharePoint 2010; set up Forefront TMG 2010 to operate on a virtual server with Microsoft Windows Hyper-V; and provide continuing consulting and troubleshooting. Progent's consultants can also assist your organization to upgrade smoothly to Forefront TMG 2010 from ISA Server.

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    Microsoft Forefront Threat Management Gateway 2010 builds on the proven security capabilities of Microsoft Internet Security and Acceleration Server and offers a easily administered Internet gateway that acts as a single-server platform for an array of security functions including an multi-layer firewall, URL filtering, malware inspection, IPS, reputation services, VPN control, and HTTP/HTTPS inspection. Forefront Threat Management Gateway provides comprehensive web security reporting features, permits custom reporting generated by SQL Server, works with Active Directory to simplify policy enforcement, and can be deployed as a virtual server to lower expenses and improve recoverability. Progent's Microsoft consultants can help your company to plan and carry out pilot and production deployments; integrate Forefront Threat Management Gateway 2010 with Windows 2008 R2, AD, SQL Server, Exchange Server 2010, and Microsoft SharePoint 2010; install Forefront Threat Management Gateway 2010 to run on a virtual server with Windows Hyper-V; and deliver ongoing consulting and troubleshooting. Progent can also assist your organization to migrate smoothly to Microsoft Forefront TMG 2010 from any version of ISA Server.

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