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Who founded Progent?
Progent's founder and senior technology officer, Les Kent, was the architect for a Windows network application that won Microsoft's ďBest Application of the Year Award.Ē Mr. Kent is a 35-year network support veteran and has managed the creation and deployment of hundreds of innovative information technology solutions using Microsoft and Cisco technologies. Mr. Kent established Progent in order to address the needs of small businesses who can't justify the burden of supporting a large IT group but who still need information systems with world-class reliability, protection, and responsiveness.
Can Progent help design a fault-tolerant load balancing solution?
Load balancing of multiple servers increases throughput and offers fault tolerance by working around failed servers in a load-balanced array. Progent's load balancing services address a wide selection of high-availability load balancing technologies such as network load balancing, load balanced application software, LAN/WAN backbone routing, and content dispatching products including F5 Networks 3DNS. Fault tolerant load balancing providers for which Progent offers consulting services include Microsoft Windows Server 2008 R2 Network Load Balancing Manager, the Network Load Balancing (NLB) feature of Microsoft Windows Server 2012, Virtual Machine Load Balancing in Windows Server 2016, Citrix Metaframe and Presentation Server, Cisco Content Services Switch, Cisco Distributed Director and Cisco CDN Software, and F5 BIG-IP Global Traffic Manager.
How can Progent help my business integrate Windows Hyper-V server virtualization software?
Progent's Microsoft-certified Windows Server 2016 experts and Windows Server 2012 R2 consultants can assist you to evaluate the potential advantages of Hyper-V-based server virtualization for your company, conduct test implementations to verify Hyper-V's operation with your production applications, evaluate your network and server architecture for optimal operation with virtual server solutions, help you in upgrading to Windows Server 2016 or Windows Server 2012 R2 and setting up Windows Hyper-V, train your IT staff to track and manage Hyper-V, provide world-class consulting support for enhancing the protection of your virtual machines, establish and validate disaster recovery procedures that optimize network uptime, and provide ongoing consulting and technical support including affordable remote repair and turn-key Help Desk services.
We need fault-tolerant interoffice connectivity. Can Progent help?
Progent can provide interoffice access support to help you design and deploy fault-tolerant infrastructure for WAN connectivity. Progentís Cisco-certified Cisco Certified Internetwork Experts can plan and deploy fault tolerant Inter-office connections based on fault tolerant EIGRP routers or zero-downtime OSPF configurations of Cisco routers. Progent can show you how multi-path connections and transparent fail-over can provide affordable 24x7 interoffice connectivity.
How Can Progent help our company support or upgrade Exchange 2013?
Microsoft Exchange Server 2013 includes significant enhancements to the functionality of its predecessor Exchange Server 2010 and introduces important new features plus a redesigned structure. These enhancements favorably impact key facets of IT such as ease of administration, availability, compliance, cost of ownership, teamwork, scalability, performance, cross-version interoperability, and the user experience. Progent's Microsoft-certified Exchange 2013 consulting experts can provide online or onsite expertise to assist your organization to administer, optimize and troubleshoot your Exchange 2013 environment. Progent also offers Exchange 2016 migration expertise and Exchange Online consulting to help you upgrade to a more current release of Exchange Server in an on-premises, cloud-based, or hybrid deployment model.
Does Progent offer support for Cisco's Firepower Series of NGFW Firewalls?
Cisco's Firepower NGFWs Firewalls deliver a significant performance improvement over Cisco's previous-generation ASA 5500-X security appliances and offer unified management and automation of advanced security capabilities such as application visibility and control (AVC), next-generation intrusion protection (NGIPS) with risk prioritization, advanced malware protection, DDoS mitigation, and multi-node sandboxing. Progent's Cisco-certified CCIE-certified firewall consultants can help you to plan and carry out an efficient migration to Cisco Firepower firewalls from legacy ASA 5500-X, ASA 5500, or PIX firewalls and help you enhance Firepower firewalls with Cisco's subscription-based security services to build and centrally manage network environments that include branch offices, data centers, private clouds and public clouds. For more information about Cisco's Firepower line of NGFWs Firewalls, see Cisco Firepower Series firewalls consulting experts.
Can Progent provide a remote Help service for our small business?
Progent's Standard Help Desk Services offer a comprehensive service desk solution that handles all aspects of online desktop support from service requests through ticketing, managing accountability, screen sharing, status tracking, problem resolution, and and metrics. Intended for small companies with few in-house service personnel for end users, Progent's Standard Help Desk Services offer online support at a significant savings from Progent's regular Level 1 desktop support rates. Progent can also provide fast as-needed escalation to Level 2 and Level 3 experts to resolve challenging issues. For more information, visit Progentís remote Call Center services for small businesses.
What services are offered by Progent for migrating to Exchange 2016?
Progent's MS Exchange 2016 Server consultants can assist your business in all phases of your upgrade to Exchange Server 2016 such as planning HA infrastructure for an on-premises, cloud-based or hybrid deployment; licensing requirements for Exchange 2016 Server and Windows Server 2012 R2 or later; moving mailboxes; Hyper-V virtualization strategy; determining storage capacity required for your virtual machines, mailbox databases and log files; setting up hardware load balancing for high-availability CAS services; designing, building and validating Exchange Servers and Windows Servers and Database Availability Groups (DAGs); setting up collaboration with SharePoint Server or SharePoint Online; updating the firewall; creating SSL certs; performing client integration with Office 2010 or greater or Office 365; and configuring Outlook on the web.
More Questions and Answers
If your small business is in Citrus Heights, Roseville, Folsom, Rocklin, Auburn, Fair Oaks or
anywhere in the Sacramento area
and you need computer assistance, information technology outsourcing, or top-level services from a Progent consultant,
call 916-910-1200 or visit Contact Progent.