Can Progent help us plan a migration to Microsoft 365?
Progent can provide the services of a Cloud Solutions Architect to assist you to plan a smooth move to Microsoft 365 customized for your environment. Prior to proposing this migration project, Progent's cloud consultant will carry out a series of information gathering tasks that include running utilities like IdFix, the Exchange Best Practices Analyzer (ExBPA), and custom scripts for reviewing your AD, messaging, and Mobile Device Management (MDM) environment. Key information that cannot be discovered using these techniques will be found via discussions with your IT staff. Find out additional information about Progent's Microsoft 365 cloud migration expertise.
How can Progent help integrate Microsoft 365 Exchange Online with on-premises Exchange?
Microsoft allows you to create seamless hybrid environments that integrate Office 365 Exchange Online and on-premises Exchange deployments. This permits you to have some Exchange mailboxes located at your corporate datacenter and other mailboxes hosted by Office 365. Progent's certified Exchange consultants can help your organization with any phase of planning, implementing and debugging your hybrid Exchange network. Progent's Exchange specialists can provide as-needed expertise to help you through challenging technical bottlenecks and also offer comprehensive project management outsourcing or co-sourcing to ensure your hybrid Office 365/Exchange initiative is successfully completed on schedule and within budget. For details about Progent's consulting expertise for hybrid Office 365 and on-premises Exchange environments, see Office 365 integration solutions with on-premises Exchange.
Can Progent help us configure and manage MSP360 Backup software?
Progent can help you to design, deploy and troubleshoot a backup/restore plan built around MSP360 software. MSP360 enables file or image-based backup/recovery for virtual machines and physical computers, supports all popular public clouds, and allows businesses to create a data protection solution with a minimum Recovery Time Objective and a defined Recovery Point Objective. With ProSight DPS 360 Backup, Progent offers comprehensive monitoring and remote management of your backup environment to protect against data loss resulting from user miscues, system glitches, malicious users, and external assaults like ransomware. To learn more, go to ProSight Data Protection Services 360 Backup solutions.
Can Progent help us manage our passwords, IP addresses, SSL expirations and other network assets?
ProSight IT Asset Management service is an IT infrastructure documentation management service that allows you to create, update, find and safeguard data about your network infrastructure, procedures, business apps, and services. You can quickly find passwords or serial numbers and be alerted automatically about upcoming expirations of SSLs ,domains or warranties. By cleaning up and organizing your IT infrastructure documentation, you can eliminate as much as 50% of time spent trying to find vital information about your network. ProSight IT Asset Management features a common repository for holding and collaborating on all documents related to managing your business network like recommended procedures and How-To's. ProSight IT Asset Management also supports advanced automation for collecting and relating IT data. Whether you’re making improvements, doing maintenance, or reacting to a crisis, ProSight IT Asset Management delivers the knowledge you need when you need it. Learn about Progent's ProSight portfolio of managed IT services for small organizations.
Can Progent help me strengthen security for Apple macOS and OS X devices?
Progent's CISSP certified security professionals and CISM certified security professionals can help you to protect your Apple macOS and OS X network through professional services which include performing complete security assessments, recovery from work assaults, configuring firewalls, deploying safe remote connectivity, deploying advanced applications for protection against viruses, spam, and harvesting attacks, and designing a comprehensive security strategy tailored for your business and network system.
Can Progent help us configure and troubleshoot Cisco Unified Communications Manager (CUCM) or CallManager?
Cisco Unified Communications Manager (CUCM or Unified CM), originally branded CallManager, acts as the heart of Cisco's collaboration platform. CUCM and Unified Communications Manager Express (CME) offer a borderless IP-PBX solution by integrating with apps such as Unified Communications Manager IM and Presence Service with Jabber support, Unity Express for voicemail, Cisco Unified Mobility for Single Number Reach, and Unified Contact Center Enterprise (UCCE) for building a highly automated customer contact center. Progent's Cisco-certified Cisco Unified CM experts can assist with any facet of CUCM setup and debugging in areas such as integrating Cisco Voice over IP phones and desktop video IP phones, reviewing dial plans, setting up SIP trunks and CUBE internetworking, installing ISR G2 routers with CUBE networking support, designing UCS server clustering solutions for high availability, and integration with Exchange and Skype for Business.
How can Progent help us set up a private cloud?
Progent's ProSight Virtual Hosting and management outsourcing service provides complete hosting of a small company's servers in a solution that gives the maximum degree of dependability and scalability and is in addition easy to transfer to another host. Progent's Private Cloud hosting options are built upon mature virtualization techniques that enable small businesses with multi- platform IT systems to save significantly on the costs of capital investments, system support, and IT management while achieving enterprise-class fault tolerance and an unmatched degree of vendor flexibility. Learn more about Progent's ProSight portfolio of managed IT services for small organizations.
Can Progent help us migrate to System Center 2016 Configuration Manager?
System Center Configuration Manager 2016 automates application and device deployment and updating, centralizes security and compliance settings control, keeps track of network assets, protects against corporate data leakage, provides network health reporting, enables secure self service, and offers a single point of control for administering mixed-operating system networks based on on-prem, cloud-centric, or hybrid deployment architectures. Progent's Microsoft-certified SCCM 2016 consultants and Microsoft Azure cloud specialists can help businesses of any size with any facet of planning, implementing, operating and repairing a System Center 2016 Configuration Manager deployment for local, cloud, or hybrid environments.