|2570 N. First Street, 2nd Floor
San Jose, CA 95131
||San Jose Network Support Services
||37053 Cherry Street
Newark, CA 94560
||Fremont Network Support Services
||26250 Industrial Blvd
Hayward, CA 94545
||Hayward Network Support Services
||1300 Clay Street
Oakland, CA 94612
||Oakland-Berkeley Network Support Services
||3790 El Camino Real
Palo Alto, CA 94306
||Palo Alto Network Support Services
||755 Baywood Drive, 2nd Floor
Petaluma, CA 94954
||Petaluma Network Support Services
||4695 Chabot Dr, Suite 200
Pleasanton, CA 94588
||Pleasanton Network Support Services
||6520 Lonetree Blvd
Rocklin, CA 95765
||Roseville Network Support Services
||1100 N Market Blvd
Sacramento, CA 95834
||Sacramento Network Support Services
||388 Market Street
San Francisco, CA 94111
||San Francisco Network Support Services
||2570 N. First Street, 2nd Floor
San Jose, CA 95131
||San Jose Network Support Services
||1900 S Norfolk, Suite 350
San Mateo, CA 94403
||San Mateo Network Support Services
||700 Larkspur Landing Cir
Larkspur, CA 94939
||San Rafael Network Support Services
||101 Cooper St, #4526
Santa Cruz, CA 95062
||Santa Cruz Network Support Services
||131 Stony Circle
Santa Rosa, CA 95401
||Santa Rosa Network Support Services
||3336 N Texas St
Fairfield, CA 94533
||Vacaville Network Support Services
||1261 Locust St
Walnut Creek, CA 94596
||Walnut Creek Network Support Services
More Questions and Answers
Can Progent provide certified expertise for information assurance and SIEM solutions?
GIAC (Global Information Assurance Certification) was founded in 1999 to validate the skill of IT security experts. GIAC certifications are recognized by businesses and government organizations all over the world including and the United States National Security Agency. Progent's GIAC-certified information assurance specialists can provide expertise with any of the security capabilities covered under GIAC certification such as auditing infrastructure security mechanisms, incident management and response, intrusion detection, web-based services security and SIEM solutions for compliance with regulatory mandates for promptly reporting security events.
How can Progent help us with SQL Server 2016?
SQL Server 2016 introduces major improvements in performance, scale, security, availability, mobile computing integration, plus integrated business intelligence. New features include PolyBase for processing SQL and NoSQ databases in one appliance for big data applications, Hadoop integration, Dynamic Data Masking, Mobile Reports, and centralized management of on-premises and cloud resources. Progent's Microsoft-certified SQL Server 2016 consultants can provide remote and onsite expertise to help organizations of any size to plan, implement, manage or debug any version of SQL Server 2016. Progent can also assist you to integrate SQL Server 2016 with all core Microsoft technologies including Windows Server, Exchange Server 2016, SharePoint, Dynamics GP, Lync or Skype for Business, and SCOM.
What pricing structure does Progent use for support services?
Progent's simplified by-the-minute billing policy requires no complicated contracts, retainers or hidden charges. Many competitors have minimum billable time or other additional fees that increase support costs. For remote support from Progent during regular working hours, you only get charged for the actual time spent resolving your issue. If it only requires ten minutes to fix your problem, then you are only billed for ten minutes. For regularly scheduled on-site service work booked more than twenty-four hours in advance, you are charged only for the time when a Progent expert is actually on-site working on your problems. Just Progent's value priced by-the-minute rate. For urgent same-day onsite service calls, you might be charged for our expertís travel time, but not a higher emergency rate. Since Progent has a large pool of engineers located within the entire service territory, an available expert is usually near to assist. Progent can in addition provide on-premises support to the majority of zip codes in the United States within 24 hours of receiving a support call. Progent's remote technical support team has delivered help to small businesses in every state (Refer to Progent's nationwide testimonials.)
What security support does Progent offer for Linux/UNIX environments?Security Management Procedures
Security Architecture and Models
Access Control Systems and Processes
Software Development Security
Telecom, LAN and Internet Security
Disaster Recovery Planning
Law and Ethics
If you operate a mixed-platform IT network that combines Linux/UNIX and Microsoft servers, Progent offers Linux and Windows security expertise by giving you access to a CISSP-certified IT consultant to help your whole enterprise in a broad range of security areas. CISSP Certification recognizes expertise with an international standard for information security. ANSI (American National Standards Institute) has awarded the CISSP credential accreditation in the field of data security under ISO/IEC 17024. Progent can provide a CISSP-certified expert to help your organization in a variety security areas such as:
How can Progent enhance my network security?
Progent's CISA and CISM-certified network security professionals can help you create a comprehensive IT security plan that includes hardware and software plus policies to guard your IT assets. Progent's Microsoft Internet Security and Acceleration (ISA) Server consultants and Microsoft Forefront Threat Management Gateway engineers can assist you to maintain Microsoft's older firewall servers or migrate to current security solutions like Progent's ProSight suite of remote monitoring and management (RMM) services. Progent's ASA 5500-X firewall with Firepower Services engineers can help you to configure Cisco ASA firewalls for maximum network security. Progent's security vulnerability scanning services offer economical and objective evaluations of your existing external and internal security profile. Progent's ProSight Email Guard spam filtering service can block spam and email-borne viruses before they can reach your firewall.
How Can Progent help our company support or upgrade Exchange 2013?
Microsoft Exchange Server 2013 incorporates significant improvements to the capabilities of Exchange 2010 and delivers powerful innovations plus a redesigned structure. These enhancements favorably impact vital areas such as ease of administration, availability, security, cost of ownership, collaboration, extensibility, performance, cross-version interoperability, and the user experience. Progent's certified Exchange 2013 consulting experts can provide online or onsite support to assist your organization to manage, tune and debug your Exchange 2013 deployment. Progent also offers Exchange 2016 migration expertise and Office 365 Exchange Online consulting to help you upgrade to a more up to date version of Exchange Server in an on-premises, cloud-based, or hybrid deployment model.
How can Progent help us monitor and manage our servers and desktops?
ProSight LAN Watch is Progentís server and desktop remote monitoring service that uses advanced remote monitoring and management (RMM) technology to help keep your network operating at peak levels by checking the health of vital computers that drive your business network. When ProSight LAN Watch detects a problem, an alert is transmitted automatically to your designated IT personnel and your assigned Progent engineering consultant so all looming problems can be addressed before they have a chance to impact your network. Learn about Progent's complete ProSight line of affordable network management outsourcing services for small businesses.
Can Progent provide the expertise of a CRISC-certified risk management consultant?
The CRISC program was initiated by ISACA to verify an IT professional's ability to design, deploy, and maintain information system control mechanisms to mitigate risk. Progent offers the services of a CRISC-certified risk management consultant to help your company to create and carry out a risk management plan based on industry best practices identified by CRISC and crafted to align with your organization's risk tolerance, business goals, and IT budget.
How can Progent help us deploy and manage a collaboration solution based on Cisco Jabber?
Progent's Cisco Jabber consultants offer remote or on-premises expertise to assist businesses of all sizes to design, deploy, maintain, update or troubleshoot Cisco Jabber environments and Cisco Unified Communications Manager ecosystems. Progent can provide advanced expertise for the technologies that make up building an end-to-end Jabber solution including Cisco network appliances and management tools, Microsoft Office 365 apps, Windows and Mac desktops, iOS and Google Android smartphones and tablets, SIP interfaces, Wi-Fi systems, cyber security, cloud computing, telepresence systems, PBX products, business continuity, and the many other components of a modern collaboration solution.
Does Progent offer consulting support for Altaro VM Backup software?
Altaro VM Backup provides small businesses a reliable and budget-friendly platform for backing up and restoring Hyper-V and VMware-based virtual machines. Altaro VM Backup can be used for local, offsite, multi-site, and cloud-hosted architectures and also supports cost-effective backup to Microsoft Azure Block Blob storage. Headline capabilities include industry-leading Augmented Inline Deduplication to cut backup storage requirements, Continuous Data Protection (CDP) with backup spacing as low as five minutes for reducing your exposure to data loss, military-grade encryption, item-level recovery capability for individual files and emails, support for Windows Cluster Shared Volumes and VMware vCenter for managing larger environments, and support for Volume Shadow Copy Service (VSS) to back up online VMs with zero downtime. Progent is an Altaro partner and offers a broad range of consulting services to assist you to plan, install, manage and troubleshoot a backup and disaster recovery system powered by Altaro VM Backup software. For details, visit Altaro VM Backup Certified Consultants.
What are the key features of Progent's IT outsourcing packages?
Features of Progent's IT outsourcing packages include network assessment to make sure that your computer system satisfies required levels of security and remote connectivity, 24x7 server monitoring using Microsoft Operations Manager to anticipate issues before they impact your business, optional Help Desk Services from Progent's technical experts, security audit to help protect your network from hackers and virus attacks, application of Service Packs and security updates for servers and software, reduced rates on Progentís off-site and on-premises troubleshooting services, and the expertise of Progentís team of Microsoft-certified IT consultants and support personnel.
Can Progent help us integrate our network with Amazon AWS cloud services?
Progent's Amazon Web Services (AWS) integration experts offer affordable online support to assist companies of any size to access Amazon Web Services (AWS) cloud services such as Amazon EC2 for virtual machine hosting, Amazon S3 for expandable cloud storage, and Amazon Glacier for value-priced long-term archiving. Progent can help your IT team with every aspect of Amazon AWS migration and troubleshooting including needs analysis, readiness evaluation, system design, testing, configuration, centralized administration, performance tuning, licensing management, disaster recovery solutions, and security strategies. Progent can provide advanced expertise with firewalls and VPN access and can show you how to create all-cloud or hybrid environments that efficiently integrate Amazon AWS services. Progent offers occasional expertise or Progent can provide project management outsourcing or co-sourcing services to help you move efficiently to the Amazon AWS cloud platform.
Can Progent Help Develop Database Applications for Microsoft SQL Server?
Progent's SQL Server application programmers can assist you to build and maintain applications that utilize the SQL Server RDBMS. Progent adheres to industry best lifecycle management practices to build scalable, manageable SQL Server database applications and is able to work with a client's IT staff to complete projects in a cost effective and cost-effective way. Progent for can help you to create SQL Server solutions by providing a broad array of professional services such as requirements analysis, logical and physical modeling, ETL development, T-SQL programming, software configuration, storage management, performance tuning, backup/recovery, clustering and virtualization, consolidation of stored procedures, synchronization mechanisms, security, and disaster recovery/business continuity planning.
More Questions and Answers
If your small business is in Citrus Heights, Roseville, Folsom, Rocklin, Auburn, Fair Oaks or
anywhere in the Sacramento area
and you need technical assistance, information technology outsourcing, or advanced services from a Progent consultant,
call 916-910-1200 or visit Contact Progent.