|2570 N. First Street, 2nd Floor
San Jose, CA 95131
||San Jose Network Support Services
||37053 Cherry Street
Newark, CA 94560
||Fremont Network Support Services
||26250 Industrial Blvd
Hayward, CA 94545
||Hayward Network Support Services
||1300 Clay Street
Oakland, CA 94612
||Oakland-Berkeley Network Support Services
||3790 El Camino Real
Palo Alto, CA 94306
||Palo Alto Network Support Services
||755 Baywood Drive, 2nd Floor
Petaluma, CA 94954
||Petaluma Network Support Services
||4695 Chabot Dr, Suite 200
Pleasanton, CA 94588
||Pleasanton Network Support Services
||6520 Lonetree Blvd
Rocklin, CA 95765
||Roseville Network Support Services
||1100 N Market Blvd
Sacramento, CA 95834
||Sacramento Network Support Services
||388 Market Street
San Francisco, CA 94111
||San Francisco Network Support Services
||2570 N. First Street, 2nd Floor
San Jose, CA 95131
||San Jose Network Support Services
||1900 S Norfolk, Suite 350
San Mateo, CA 94403
||San Mateo Network Support Services
||700 Larkspur Landing Cir
Larkspur, CA 94939
||San Rafael Network Support Services
||101 Cooper St, #4526
Santa Cruz, CA 95062
||Santa Cruz Network Support Services
||131 Stony Circle
Santa Rosa, CA 95401
||Santa Rosa Network Support Services
||3336 N Texas St
Fairfield, CA 94533
||Vacaville Network Support Services
||1261 Locust St
Walnut Creek, CA 94596
||Walnut Creek Network Support Services
More Questions and Answers
How can Progent help us deploy and manage a collaboration solution based on Cisco Jabber?
Progent's Jabber consultants offer online or on-premises support to assist organizations of all sizes to plan, implement, maintain, update or debug Cisco Jabber environments and Cisco Unified CM ecosystems. Progent offers in-depth support for the technologies that go into creating a cohesive Jabber collaboration solution such as Cisco network devicesand management tools, Microsoft Office 365 applications, Windows and Mac computers, Apple iOS and Google Android smartphones, SIP interfaces, WiFi systems, cyber security, cloud computing, telepresence systems, PBX systems, disaster recovery preparedness, and the many other pieces of a cohesive collaboration solution.
Can Progent help set up secure and fault-tolerant email?
Progent offers small businesses access to a consultant with expertise in Microsoft Exchange 2016 upgrade support, Exchange Server 2013 Database Availability Group configuration, Exchange Server 2010 design, Windows Server 2016 Credential Guard and Storage Replica integration, Windows Server 2012 R2 Live Migration support services, Windows 2008 failover clustering integration, and System Center Data Protection Manager configuration to help you build a high-availability messaging environment that supports local users, branch offices, telecommuters, and mobile workers. Progent's ProSight Email Guard is a spam filtering service that intercepts both spam and email-based viruses and includes cloud-based disaster recovery via email spooling. Progent's CISSP and GIAC-certified security professionals can assist your enterprise to create architectures, security policies, and operational processes that maximize Exchange security.
Does Progent offer consulting support for Altaro VM Backup software?
Altaro VM Backup software provides small and mid-size organizations a reliable and budget-friendly platform for backing up and recovering Hyper-V and VMware-based VMs. Altaro VM Backup can be deployed in local, remote, multi-site, and cloud-hosted environments and also enables low-cost backup to Azure Block Blob storage. Headline features include industry-leading inline deduplication to reduce backup storage needs, Continuous Data Protection with backup spacing as short as five minutes for minimizing your Recovery Point Objective (RPO), advanced encryption, item-level restore capability for specific files and emails, support for Windows Cluster Shared Volumes (CSV) and VMware vCenter for handling larger environments, and the ability to leverage Volume Shadow Copy Service (VSS) to back up online virtual machines with zero downtime. Progent is a certified Altaro partner and can provide a wide array of consulting services to assist you to plan, install, optimize and troubleshoot a backup and disaster recovery solution based on Altaro VM Backup. For details, visit Altaro VM Backup Certified Consultants.
Can Progent help us deploy System Center Data Protection Manager for automated backup?
System Center 2016 Data Protection Manager (SCDPM 2016) offers small and mid-size organizations near-continuous backup and easy recovery functions for Microsoft networks. Data Protection Manager 2016 offers application-aware protection for critical platforms such as Microsoft SQL, Exchange Server and SharePoint Server, protects Windows and Linux VMs, works with virtual machines running on Windows Hyper-V and VMware, and integrates seamlessly with Microsoft Azure for convenient cloud-based backup and recovery. Progent's Microsoft-certified SCDPM 2016 consulting experts can help you to plan, implement, manage, and troubleshoot an enterprise-wide backup/recovery system built around Data Protection Manager 2016. Progent can help you to upgrade from a previous version of DPM or from a legacy system, and Progent can optimize your SCDPM 2016 environment for on premises, hosted, cloud or hybrid deployment models. Progent offers remote or onsite consulting expertise and can deliver occasional expertise to help you through technical bottlenecks or provide end-to-end project management support to help you complete your SCDPM 2016 deployment on schedule and on budget.
Does Progent support Lync Server 2013?
Lync Server 2013, renamed Skype for Business, allows businesses of any size to create a manageable and protected communications environment that supports the modern Bring-Your-Own-Device computing model with IM, real-time presence, web conferencing with application sharing, and both IP-based and PSTN calling enabled for a wide assortment of desktop and handheld endpoints. Progent's Microsoft-certified Lync 2013 experts can help you to assess the advantages of Lync Server 2013, design an on-premises, cloud-based (via Microsoft Lync Online) or hybrid model appropriate for your current and long-term plans, implement Lync Server 2013 so as to speed up your return on investment, and deliver live webinar and on-premises training to your management team and users. Progent offers expertise in critical components of a Lync Server 2013 deployment including Windows Server, SQL Server Express and Exchange Server, and Progent can assist your organization to combine Lync 2013 with popular Office and Office 365 applications including Outlook clients, Word and PowerPoint.
How can I find out more about the benefits of Progent's IT outsourcing and co-sourcing services?
Progent has published an IT outsourcing white paper that describes the benefits companies organizations of any size can derive from outsourcing or co-sourcing IT support and other information technology services. Progent has also created IT Outsourcing fact sheets for several service packages designed for small and medium sized organizations.
How can Progent enhance my network security?
Progent's CISSP and GIAC-certified network security professionals can assist you develop a comprehensive network security strategy that includes technologies as well as processes to guard your information resources. Progent's Microsoft Internet Security and Acceleration (ISA) Server consultants and Microsoft Forefront TMG 2010 specialists can help you to maintain Microsoft's older firewall platforms or migrate to current security solutions like Progent's ProSight suite of remote monitoring and management (RMM) services. Progent's ASA 5500-X firewall with Firepower engineers can help you to deploy Cisco network appliances for optimum network security. Progent's security assessment scanning service bundles offer low-cost analyses of your current external and internal security profile. Progent's ProSight Email Guard spam filtering service can block spam and email-based malware before they can reach your firewall.
Does Progent offer fast and affordable network health audits?
Prosight Network Audits offer a fast and low-cost way for small and mid-size organizations to get an objective evaluation of the health of their network. Based on a selection of the leading remote monitoring and management (RMM) platforms available, and overseen by Progent's certified team of information technology experts, ProSight Network Audits help you see how closely the configuration of your core network assets adhere to industry leading practices. Both the Basic and Advanced versions of ProSight Network Audit services are available at a budget-friendly, one-time cost and deliver immediate ROI like a cleaner and safer Active Directory implementation. Both versions also offer the ongoing benefits of advanced remote network monitoring and management (RMM) technology. These advantages can include easier management, improved compliance with government and industry security requirements, higher utilization of network resources, quicker problem resolution, more reliable backup and recovery, and less downtime. For more information about ProSight Network Audits and to view sample reports, go to ProSight Network Audits.
What is Progent's response time for providing online technical support?
Progent's Technical Response Center is committed to delivering the best level of remote IT support offered anywhere for urgent and non-critical problems. For urgent issues that affect many workers, crucial personnel, or a line-of-business program, the TRC is set up to engage within an hour. For standard issues, the TRC will in less than two hours. Under any circumstance, your ticket will be created quickly and correctly, You will be sent an acknowledgement from the ticketing system, and the TRC will contact you regarding every corrected problem to confirm you are satisfied with the results and willing to close out the ticket. Learn more about Progent's Technical Response Center Customer Commitment.
How can Progent help us design and manage a virtualization solution?
Virtualization technologies allow IT organizations to maximize utilization, simplify network operations, and improve workload uptime and data protection. operate multiple virtual machines on a single physical computer. Typical applications for virtualization are resource consolidation, inexpensive platforms for programs that require older operating systems, and economical segregation of software development or pilot environments from production ones. Progent's virtualization technology engineers can provide Windows Server 2016 Hyper-V hybrid cloud solutions, Windows Server 2012 R2 virtual networking consulting, Windows Server Hyper-V Virtual Server consulting, VMware vSphere and vCloud deployment, VMware NSX network virtualization architecture and integration, and Citrix XenServer virtual server support. Progent can install virtual servers to optimize performance, reliability and manageability while simultaneously cutting expenses; propose and validate business recovery strategies that reduce downtown in the event of a major failure; and deliver ongoing maintenance, repair, and engineering assistance as virtualization technology advances.
More Questions and Answers
If your small business is in Citrus Heights, Roseville, Folsom, Rocklin, Auburn, Fair Oaks or
anywhere in the Sacramento area
and you require computer assistance, IT outsourcing, or top-level expertise from a Progent engineer,
call 916-910-1200 or visit Contact Progent.