|2570 N. First Street, 2nd Floor
San Jose, CA 95131
||San Jose Network Support Services
||37053 Cherry Street
Newark, CA 94560
||Fremont Network Support Services
||26250 Industrial Blvd
Hayward, CA 94545
||Hayward Network Support Services
||1300 Clay Street
Oakland, CA 94612
||Oakland-Berkeley Network Support Services
||3790 El Camino Real
Palo Alto, CA 94306
||Palo Alto Network Support Services
||755 Baywood Drive, 2nd Floor
Petaluma, CA 94954
||Petaluma Network Support Services
||4695 Chabot Dr, Suite 200
Pleasanton, CA 94588
||Pleasanton Network Support Services
||6520 Lonetree Blvd
Rocklin, CA 95765
||Roseville Network Support Services
||1100 N Market Blvd
Sacramento, CA 95834
||Sacramento Network Support Services
||388 Market Street
San Francisco, CA 94111
||San Francisco Network Support Services
||2570 N. First Street, 2nd Floor
San Jose, CA 95131
||San Jose Network Support Services
||1900 S Norfolk, Suite 350
San Mateo, CA 94403
||San Mateo Network Support Services
||700 Larkspur Landing Cir
Larkspur, CA 94939
||San Rafael Network Support Services
||101 Cooper St, #4526
Santa Cruz, CA 95062
||Santa Cruz Network Support Services
||131 Stony Circle
Santa Rosa, CA 95401
||Santa Rosa Network Support Services
||3336 N Texas St
Fairfield, CA 94533
||Vacaville Network Support Services
||1261 Locust St
Walnut Creek, CA 94596
||Walnut Creek Network Support Services
More Questions and Answers
Can Progent help us migrate from our legacy Cisco UC500 VoIP system to a modern VoIP platform?
Progent's Cisco-certified IP Voice specialists offer Cisco UC540 consulting services to help you to maintain your legacy UC500 VoIP gateway or plan and carry out a smooth migration to a modern VoIP system.
How can Progent enhance my network security?
Progent's CISA and GIAC-certified network security engineers can assist you develop a company-wide network security strategy that includes technologies plus procedures to guard your IT assets. Progent's ISA Server experts and Microsoft Forefront TMG 2010 engineers can help you to support Microsoft's older firewall servers or migrate to current security solutions like Progent's ProSight suite of remote monitoring and management services. Progent's ASA 5500-X firewall with Firepower experts can help you to deploy Cisco ASA firewalls for maximum network security. Progent's security vulnerability testing service bundles provide affordable analyses of your current external and internal security environment. Progent's ProSight Email Guard spam and virus filtering service can block spam and email-borne viruses before they arrive at your firewall.
Does Progent offer fast and affordable network health audits?
Progent's ProSight Network Audits are a quick and affordable way for small and mid-size businesses to obtain an unbiased evaluation of the overall health of their network. Powered by a selection of the top remote monitoring and management (RMM) tools available, and supervised by Progent's world-class team of IT professionals, ProSight Network Audits show you how well the deployment of your core infrastructure assets adhere to best practices. The Basic and Advanced options for ProSight Network Audit services are offered at a low, one-time cost and provide instant benefits like a cleaner and more secure AD environment. Both versions also provide the ongoing benefits of advanced remote network monitoring and management (RMM) technology. These benefits can include simpler network management, improved compliance with government and industry security requirements, more efficient utilization of IT resources, faster problem resolution, more reliable backup and restore, and increased uptime. To learn more about ProSight Network Audits and to view sample reports, go to ProSight Network Audits.
Can Progent help us deploy System Center Data Protection Manager for automated backup?
Microsoft System Center 2016 Data Protection Manager (SCDPM 2016) offers small to medium-size businesses automatic backup and simplified recovery functions for Microsoft environment. Data Protection Manager 2016 delivers application-sensitive backup for critical workloads such as Microsoft SQL Server, Exchange and SharePoint, backs up Windows and Linux VMs, supports virtual machines running on Hyper-V as well as VMware, and integrates seamlessly with Microsoft Azure for convenient cloud-based backup and recovery. Progent's Microsoft-certified SCDPM 2016 consultants can assist you to design, implement, administer, and repair an enterprise-wide backup/recovery system built around SCDPM 2016. Progent can assist you to migrate from an older release of DPM or from a legacy solution, and Progent can optimize your SCDPM 2016 environment for on premises, hosted, cloud or hybrid deployments. Progent offers online or onsite support and can provide as-needed guidance to resolve technical bottlenecks or deliver end-to-end project management or co-management support to make sure you complete your Data Protection Manager 2016 initiative on time and on budget.
Does Progent support Lync Server 2013?
Microsoft Lync 2013, now called Skype for Business, enables organizations of all sizes to create a centrally managed and protected communications environment that permits a Bring-Your-Own-Device computing style with IM, presence, audio/video and web meetings with app sharing and whiteboard, and both IP-based and PSTN telephony enabled for a broad range of desktop and mobile endpoints. Progent's Microsoft-certified Lync 2013 consultants can assist you to assess the business benefits of Lync 2013, design an in-house, cloud-based (with Lync Online) or hybrid model suitable for your current and long-term plans, deploy Lync Server 2013 so as to speed up your ROI, and provide custom online and on-premises training to your management staff and users. Progent offers expertise in key pieces of a Lync 2013 solution including Microsoft Windows Server, SQL Server Express and Exchange, and Progent can assist your organization to combine Lync Server 2013 with key Office and Office 365 applications including Outlook, Excel and PowerPoint.
Does Progent offer an easy and affordable way for small businesses to evaluate their network security?
Progent has put together two ultra-affordable service bundles designed to allow small companies to receive a professional security assessment from a premier security engineer. With Progent's External Security Inventory Scan, an engineer administers an extensive test of your IT infrastructure from outside your company firewall to uncover possible weaknesses in the security posture you present to the public. With Progent's Internal Network Security Inventory Checkup, an engineer executes a network scan from an authorized machine inside your firewall to determine the risk to inside threats. Both security inventory packages are configured and run from a protected remote site.
How can Progent help my business with a complex Active Directory deployment?
Progent's Microsoft-certified Active Directory consultants have broad knowledge troubleshooting complex Active Directory problems such as replication problems, multi-domain partition configurations, lost Active Directory objects, removal of evaluation software configuration objects in on-line AD systems, and fixing of failed installations of AD and AD-dependent applications. Progent is also experienced in working with ďexpert onlyĒ AD tools such as ADSIEDIT, DCDIAG and NETDIAG. Progent can also suggest deployment techniques that address important issues including Active Directory naming conventions, hierarchical model, IT management structure, utilization and design of group policy objects, as well as security and monitoring specifications. Progent can also analyze the implications of alternate server and service configurations on functionality and speed. Progent can assist businesses to plan and install configurations of AD Domain Services by providing Windows Server 2012 R2 support services and Windows Server 2016 hybrid cloud integration.
Can Progent help us manage our passwords, IP addresses, SSL expirations and other network assets?
ProSight IT Asset Management service is an IT infrastructure documentation management service that allows you to capture, update, find and safeguard data about your network infrastructure, procedures, business apps, and services. You can instantly locate passwords or serial numbers and be alerted automatically about upcoming expirations of SSLs or domains. By cleaning up and organizing your network documentation, you can eliminate up to 50% of time wasted looking for vital information about your IT network. ProSight IT Asset Management features a common location for storing and sharing all documents required for managing your business network such as standard operating procedures and How-To's. ProSight IT Asset Management also offers a high level of automation for collecting and relating IT information. Whether youíre planning enhancements, performing maintenance, or responding to a crisis, ProSight IT Asset Management delivers the data you require when you need it. Learn more about Progent's ProSight suite of managed IT services for small and mid-size businesses.
What is Progent's response time for providing online technical support?
Progent's Technical Response Center (TRC) is committed to providing the best quality of remote IT support services possible for both urgent as well as non-critical problems. For emergency issues that affect multiple users, crucial individuals, or a mission-critical application, the Technical Response Center is set up to engage in one hour or less. For non-critical issues, the TRC will in two hours or less. Regardless of criticality, your trouble ticket will be created promptly and accurately, You will be sent a confirmation from the ticketing system, and the TRC will get in touch with you on every resolved issue to make sure you are comfortable with the results and ready to close the ticket. Find out more about Progent's Technical Response Center Customer Commitment.
How can Progent help us design and manage a virtualization solution?
Virtual compute, storage and networking technologies enable businesses to optimize resource utilization, simplify network management, and enhance workload availability and security. run several virtual machines on one actual processor. Common usage scenarios for virtual servers are hardware efficiency, inexpensive platforms for applications that require outdated OS software, and affordable quarantining of software programming or testing environments from production ones. Progent's virtualization technology engineers offer Microsoft Windows Server 2016 Hyper-V hybrid cloud solutions, Windows Server 2012 R2 virtualization consulting services, Microsoft Windows Hyper-V Virtualization help, VMware vSphere planning and deployment, VMware NSX network virtualization design and management, and Citrix XenServer virtual server assistance. Progent can install virtual machines to maximize performance, reliability and ease of administration while simultaneously lowering expenses; suggest and test disaster recovery strategies that minimize downtown in the event of a catastrophic failure; and deliver continuing maintenance, troubleshooting, and consulting services as virtualization technology advances.
More Questions and Answers
If your small business is in Citrus Heights, Roseville, Folsom, Rocklin, Auburn, Fair Oaks or
anywhere in the Sacramento area
and you are looking for computer assistance, IT outsourcing, or high-level expertise from a Progent engineer,
call 916-910-1200 or visit Contact Progent.