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What are the key features of Progent's IT outsourcing packages?
Features of Progent's IT outsourcing packages include system evaluation to ensure that your network satisfies appropriate standards of security and off-site connectivity, 24x7 network monitoring using Microsoft Operations Manager to anticipate issues before they impact your business, if required Help Desk Support from Progent's IT staff, security audit to help protect your network from hackers and virus attacks, application of Service Packs and security updates for servers and software, reduced rates on Progentís off-site and on-site network support services, and the expertise of Progentís staff of Microsoft-certified system engineers and support technicians.
Can Progent help implement virtual desktops with Windows Server 2016?
Microsoft's desktop virtualization solutions lower the work needed for network managers to install applications so they are standardized throughout a corporate user base, provide the ability to manage access to critical data, and enable fast installation of additional or updated workstations. In Microsoft Windows Server 2016, the Terminal Services utility has been enhanced and renamed Remote Desktop Services (RDS). Microsoft's new Virtual Desktop Infrastructure (VDI) behind RDS streamlines client connectivity, improves performance, tightens security, unifies administration, and offers an almost transparent user environment. Progent's desktop virtualization consultants can help your company to evaluate the business benefits of Microsoft's desktop virtualization solutions, set up pilot and on-line deployments, improve your network architecture to support virtual clients effectively, evaluate and resolve security problems, and train your IT managers to utilize industry best practices to achieve a fast ROI from client virtualization.
Can Progent help my business build hybrid cloud solutions with Windows Server 2016 Hyper-V?
Windows Hyper-V 2016 utilizes core features first designed for and refined on Azure, one of the world's largest public clouds. This pedigree significantly improves the ability of Microsoft's Windows Server platform to run private cloud as well as hybrid cloud/on-premises deployment models by improving data security, uptime, expandability, manageability, dependability and recoverability. Progentís Microsoft-certified Windows Server 2016 Hyper-V consulting team can help you to assess the benefits of Hyper-V 2016 for your organization, configure pilot environments to verify the ability of Hyper-V 2016 to support your critical applications, plan a cost-effective network topology for a cloud-centric or hybrid deployment, create and carry out a smooth upgrade strategy, educate your IT management and support personnel, and deliver ongoing consulting and debugging services to ensure that your Hyper-V 2016 solution delivers the highest possible business benefit.
Can Progent help us integrate our environment with Microsoft Azure Service?
Progent's Microsoft Azure integration consultants can help you with every phase of Azure cloud integration such as needs definition, prerequisites evaluation, solution architecture, pilot testing, deployment, automated management, performance optimization, license controls, disaster recovery strategies, security policy enforcement, and compliance assessment. Progent can help your IT staff to set up and troubleshoot firewalls and VPN connections so that your users can safely access to Azure-based services, and Progent's Microsoft-certified consultants can assist you set up key Microsoft technologies to work in Azure including Microsoft Windows Server, Exchange Server, SQL Server and Skype for Business. Progent can also assist you to set up a hybrid environment that seamlessly integrates physical datacenters with Azure-based resources.
Does Progent offer support for Microsoft SQL Server 2012?
Progent can provide the support of certified SQL Server 2012 engineers as well as experienced database application developers, DBAs, project management experts, Cisco-certified network engineers, disaster recovery/business continuity specialists, and certified data security professionals to assist your business to maintain your SQL Server 2012 environment and configure an efficient and safe network infrastructure that lets you maximize the strategic benefit of Microsoft SQL Server 2012. Progent can also assist you to migrate to Microsoft SQL Server 2016 or move to SQL Server 2014 from SQL Server 2012.
How can Progent help my company filter spam, email-borne viruses, and Directory Harvest Attacks?
ProSight Email Guard is Progent's spam and virus filtering and email encryption service that incorporates the infrastructure of top information security vendors to provide web-based control and world-class security for all your email traffic. The powerful architecture of Email Guard managed service integrates cloud-based filtering with a local security gateway appliance to provide advanced protection against spam, viruses, Dos Attacks, DHAs, and other email-borne threats. ProSight Email Guard's Cloud Protection Layer acts as a preliminary barricade and keeps most threats from reaching your network firewall. This decreases your exposure to external attacks and saves system bandwidth and storage space. ProSight Email Guard's onsite gateway appliance provides a further layer of inspection for incoming email. For outbound email, the local gateway provides AV and anti-spam filtering, DLP, and email encryption. The on-premises gateway can also assist Exchange Server to monitor and protect internal email that stays within your security perimeter.
Does Progent have expertise with firewalls from Palo Alto Networks?
Progent's Palo Alto Networks firewall consultants can show you how to choose, deploy, and manage Palo Alto Networks firewalls to create a next-generation cybersecurity solution that extends across your on-premises and cloud resources and protects all users at any location with any endpoint device. To learn more, visit Progent's Palo Alto Networks firewall integration services.
Can Progent help me upgrade my Wi-Fi network with Cisco's Aironet 802.11ac access points?
Progent's Cisco-certified wireless consultants can provide Aironet wireless AP configuration support and Cisco Wi-Fi controller expertise to help you benefit from the IEEE 802.11ac Wave 2 WiFi standard to triple the performance for your Wi-Fi network while increasing the coverage area.
Does Progent offer consulting support for Cisco's Meraki cloud-managed Wi-Fi access points?
Progent's Meraki wireless access point experts provide remote and onsite support services to assist organizations of all sizes to plan, deploy, manage, expand or debug Wi-Fi systems that include Cisco Meraki cloud-managed wireless access points. Progent can help you to set up and support Meraki-based wireless networks for environments that range from a teleworker's home or a branch office to a campus or a nationwide enterprise. Progent can also assist you to configure additional Cisco technology such as Catalyst, Nexus and Meraki switches, routers and firewalls to build a seamless ecosystem that delivers the same access, responsiveness, security, ease of management and uptime for wired and Wi-Fi clients irrespective of their mobility or device. (Refer to Meraki switches integration.)
Can Progent help us deploy System Center Data Protection Manager for automated backup?
Microsoft System Center 2016 Data Protection Manager provides small and medium-size organizations automatic backup and simplified recovery capabilities for Microsoft networks. Data Protection Manager 2016 delivers application-sensitive backup for critical workloads such as Microsoft SQL, Exchange Server and SharePoint, protects Windows and Linux VMs, works with VMs hosted by Windows Hyper-V and VMware, and can use Microsoft Azure for easy-to-manage cloud backup and recovery. Progent's Microsoft-certified System Center 2016 Data Protection Manager consultants can help you to design, deploy, manage, and troubleshoot an enterprise-wide backup/restore solution built around SCDPM 2016. Progent can help you to migrate from a previous version of DPM or from a legacy system, and Progent can tune your DPM 2016 environment for on local, hosted, cloud-based or hybrid deployments. Progent offers remote or onsite support and can provide occasional expertise to resolve challenging issues or provide end-to-end project management or co-management services to make sure you complete your Data Protection Manager 2016 deployment on time and within your budget.
How can Progent help us migrate to Skype for Business Server?
Progent's Microsoft Skype for Business consultants can provide remote and onsite expertise for organizations of all sizes to assess the costs/benefits of migrating to Microsoft Skype for Business from any release of Lync Server or Microsoft Office Communications Server. Progent can assist your business to plan an on-premises, cloud or mixed topology; interface Skype for Business with Microsoft SQL Server,Exchange Server, SharePoint and Office or Office 365; configure high-availability solutions; connect Skype for Business with your PBX system and PSTN gateway; and integrate other communication systems like Cisco UC. Progent's certified information security consultants can help you design and validate a security environment for your Skype for Business solution that is compliant with government and industry requirements.
Can Progent help me with System Center 2012 R2 Virtual Machine Manager?
Progent's SCVMM 2012 consulting experts can assist organizations of all sizes to adhere to best practices to configure System Center 2012 Virtual Machine Manager hosts, fabric, storage, and library resources; plan, integrate, and manage private clouds, VMs, and services in SCVMM 2012; and combine SCVMM 2012 with System Center 2012 Operations Manager for enterprise-class monitoring. Progent can assist your business to upgrade from an older version of SCVMM or from another management system, and Progent can help you to optimize and troubleshoot your current SCVMM 2012 ecosystem so you realize maximum return on investment. Progent also offers SCVMM 2016 migration consulting to help your organization to design and implement an efficient migration from SCVMM 2012 to SCVMM 2016 so you can benefit from new assurance features, high availability VMM storage fabric, and other enhancements.
Can Progent help me maintain or upgrade my Exchange 2010 system?
Improvements in Exchange 2010 for software-driven telephony include speech-to-character translation for quickly scanning your stored messages instead of playing back every call, automatic attendants to greet callers and assist them to work through your voice messaging system, rules-based answering processes to forward or scan calls depending on Caller ID or contact information, and text messaging notifications concerning unanswered calls or messages. While Exchange 2010 remains a reliable unified messaging solution, more powerful versions of Exchange Server have replaced it. Progent's Exchange 2010 experts can help your company to manage and troubleshoot your existing Exchange 2010 environment. Progent's Microsoft Exchange 2016 consultants and Office 365 Exchange Online cloud integration consultants can also assist you to analyze the strategic advantages and technical challenges of upgrading to a current, release of Exchange.
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If your small business is in Contra Costa County
and you require technical assistance, information technology outsourcing, or top-level services from a certified Progent engineer,
call 925-362-2400 or visit Contact Progent.