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More Questions and Answers

Can Progent help with Citrix XenServer virtualization technology?
Progent's Citrix XenServer virtualization consultants can help your company to understand the business benefits of XenServer as well as additional Citrix products, and can help your IT organization to design, validate, implement, troubleshoot, and support a XenServer installation. Progent can in addition assess your current Citrix technology deployment and show you how to optimize resource utilization, responsiveness, protection, uptime, and recoverability.

Where can I review testimonials from Progent's customers?
Progent has provided remote or on-premises IT support help to organizations in each state in the United States. Many of these clients have expressed their appreciation to Progent via testimonials to the quality of Progent's service personnel. Take a look at Progent's client testimonials to see what people have said concerning the quality of Progent's consulting services.

Can Progent help integrate a business intelligence (BI) reporting solution that consolidates all our vital data?
Progentís BI reporting experts can provide remote and on premises expertise to help you with any facet of BI reporting ranging from troubleshooting or enhancing reports to planning and implementing a comprehensive business intelligence environment. Progent's BI consultants can help your company to support your existing BI system, assist you to upgrade databases and applications from an outdated reporting product to a modern one, and provide as-needed online training tailored to your individual requirements. Progentís management reporting and analytics professionals can provide experience in the leading business intelligence reporting and visualization tools such as the SQL Server BI suite (SSIS, SSAS, and SSRS), Microsoft Management Reporter/FRx, Microsoft Access, Crystal Reports, Power BI, Excel business analytics tools including Power Pivot, Power Query and Power View, Report Designer and Report Builder.

Does Progent offer expertise with SharePoint Server 2019?
SharePoint Server 2019 delivers the modern experience drawn from SharePoint Online, serving as a transitional release that bridges the traditional experience of SharePoint 2016 and the modern SharePoint experience. Progent's certified SharePoint Server 2019 and SharePoint Online consultants can provide affordable remote and onsite consulting, software development, and technical support services for organizations of all sizes who intend to upgrade to SharePoint Server 2019 or SharePoint Online from prior versions of SharePoint. Progent can assist customers design and execute a cost-effective migration to SharePoint 2019 on prem, SharePoint Online, or a hybrid environment that incorporates local and cloud-based infrastructure into a seamless intranet system. To find out more, visit SharePoint 2019 and SharePoint Online expertise.

Can Progent transparently supplement and automate our Help Desk?
Progentís Help Desk sharing services allow your business to split the load for Help Desk services seamlessly between your in-house IT staff and Progent's roster of seasoned technical support engineers and subject matter experts. Progentís Co-managed Help Desk service is a collaborative support solution based on the leading PSA platform for handling end-user service requests, ticket lifecycle, responsibility, progress tracking, and reporting. To learn more, refer to Progentís Co-managed Help Desk services.

Can Progent help my business migrate from Windows Server 2000 or Windows Server 2003?
Progent can show you how to create, justify and implement a project to transition to Windows Server 2012 R2 or later from a Windows Server 2003 or Windows 2000 Server environment. Progent's Microsoft-certified Server Platform consultants can also provide affordable and effective remote consulting services and engineering help so your company can manage 2012 deployments. Progent can assist you to assess the strategic advantage of migrating from earlier releases of Windows Server and can adhere to industry best practices to support a smooth move to Windows Server 2012 R2 or later. In case you are considering building a hybrid network model that integrates on-premises systems with public cloud services like those offered by Microsoft Azure, Progent can provide Windows Server 2016 hybrid integration

What are the most popular consulting services available from Progent for large enterprises?
Progent's popular enterprise consulting services include:

Can Progent help us provide endpoint security for our at-home workers?
Progent can help small and medium-size organizations to implement endpoint security protection systems and provide cleanup expertise to support at-home workers. For information about Progent's cybersecurity protection consulting services for at-home workers, go to cybersecurity defense services for teleworkers.

Does Progent offer desktop support services?
Progent can deliver a wide array of affordable support services to assist you company to deploy, integrate, repair, and administer desktop PCs and laptops powered by Microsoft Windows, macOS and OS X, or various editions of Linux. Progent's desktop support services include Windows 10 migration assistance, Windows 8.1 integration expertise, Microsoft Windows 7 technical support, Microsoft Office and Office 365 integration, and 64-bit processing expertise.

Does Progent offer an affordable security solution that can protect all my physical and virtual endpoints?
Progent's ProSight Enhanced Security Protection managed services offer ultra-affordable multi-layer protection for physical and virtual servers, desktops, smartphones, and Exchange email. ProSight ESP utilizes adaptive security and advanced machine learning for continuously monitoring and reacting to cyber assaults from all vectors. ProSight ESP offers firewall protection, intrusion alarms, endpoint control, and web filtering via cutting-edge tools incorporated within one agent managed from a single console. Progent's data protection and virtualization experts can assist you to plan and implement a ProSight ESP environment that meets your organization's unique requirements and that helps you prove compliance with legal and industry data security standards. Progent will help you specify and configure policies that ProSight ESP will manage, and Progent will monitor your IT environment and respond to alerts that call for urgent action. Progent's consultants can also help you to set up and test a backup and restore solution like ProSight Data Protection Services so you can recover quickly from a destructive security attack such as ransomware. Find out more about Progent's ProSight Enhanced Security Protection unified endpoint protection and Exchange email filtering.

How can Progent help us deploy SQL Server 2019?
Progent's Microsoft-certified SQL Server 2019 consultants can assist you to assess the advantages for upgrading to SQL Server 2019 and can deliver fast remote or onsite access to consulting experts in system planning and deployment, software development, database administration, and cybersecurity. For more information, refer to SQL Server 2019 integration consulting.

More Questions and Answers

If your small business is in Contra Costa County and you require technical support, information technology outsourcing, or high-level services from a Microsoft or Cisco certified professional, call 925-362-2400 or visit Contact Progent.

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