Onsite Service Available in Concord, Walnut Creek, Danville, Pleasant Hill, Martinez, Lafayette, Pittsburg, Antioch, Orinda

Northern California Contact Information:
Progent offers consulting services and onsite technical support throughout the California Central Valley, and the Monterey Peninsula.

 Onsite IT Consulting
Progent locations in

City Address Phone Link
San Jose
2570 N. First Street, 2nd Floor
San Jose, CA 95131
408-240-9400 San Jose Network Support Services
Fremont 37053 Cherry Street
Newark, CA 94560
510-933-0400 Fremont Network Support Services
Hayward 26250 Industrial Blvd
Hayward, CA 94545
510-300-1400 Hayward Network Support Services
Oakland-Berkeley 1300 Clay Street
Oakland, CA 94612
510-899-7400 Oakland-Berkeley Network Support Services
Palo Alto 3790 El Camino Real
Palo Alto, CA 94306
650-543-0400 Palo Alto Network Support Services
Petaluma 755 Baywood Drive, 2nd Floor
Petaluma, CA 94954
707-772-1334 Petaluma Network Support Services
Pleasanton 4695 Chabot Dr, Suite 200
Pleasanton, CA 94588
925-621-2400 Pleasanton Network Support Services
Roseville-Citrus Heights 6520 Lonetree Blvd
Rocklin, CA 95765
916-910-1200 Roseville Network Support Services
Sacramento 1100 N Market Blvd
Sacramento, CA 95834
916-273-1400 Sacramento Network Support Services
San Francisco 388 Market Street
San Francisco, CA 94111
415-321-5400 San Francisco Network Support Services
San Jose 2570 N. First Street, 2nd Floor
San Jose, CA 95131
408-240-9400 San Jose Network Support Services
San Mateo 1900 S Norfolk, Suite 350
San Mateo, CA 94403
650-931-2400 San Mateo Network Support Services
San Rafael 700 Larkspur Landing Cir
Larkspur, CA 94939
415-526-1400 San Rafael Network Support Services
Santa Cruz 101 Cooper St, #4526
Santa Cruz, CA 95062
831-824-2134 Santa Cruz Network Support Services
Santa Rosa 131 Stony Circle
Santa Rosa, CA 95401
707-303-4400 Santa Rosa Network Support Services
Vacaville 3336 N Texas St
Fairfield, CA 94533
707-470-1313 Vacaville Network Support Services
Walnut Creek 1261 Locust St
Walnut Creek, CA 94596
925-362-2400 Walnut Creek Network Support Services

More Questions and Answers

Can Progent help our business relocate our IT infrastructure?
Progent can provide Microsoft and Cisco-premier IT consultants who can help you plan and manage a seamless IT infrastructure relocation to a new site, including data center design and setup, project management, creating a comprehensive security plan that covers physical site security, ISP and telecommunications carrier selection and coordination, and efficient software and hardware upgrades. Progent can also help your company to select a colo center to host your key servers, prepare your installation, and provide continuing remote data center IT services.

Can Progent help me with System Center 2012 R2 Virtual Machine Manager?
Progent's System Center 2012 Virtual Machine Manager consulting experts can assist businesses of all sizes to follow best practices to configure System Center 2012 Virtual Machine Manager hosts and host groups, networking, storage, and library resources; design, integrate, and manage private clouds, virtual machines, and services in SCVMM 2012; and combine SCVMM with SCOM 2012 for comprehensive monitoring. Progent can help your business to upgrade from a legacy version of System Center Virtual Machine Manager or from another management platform, and Progent can show you how you to optimize and troubleshoot your existing SCVMM ecosystem to make sure you realize maximum business value. Progent also offers Virtual Machine Manager 2016 migration expertise to assist you to plan and carry out an efficient upgrade from SCVMM 2012 to SCVMM 2016 in order to benefit from stronger assurance capabilities, high availability VMM storage options, and other enhancements.

Does Progent have a defined methodology for best practices in solving IT problems?
Progentís team of Microsoft and Cisco-certified engineers have extensive information technology industry experience, on the front lines of IT support, performing a multitude of technical tasks for a diverse selection of customers. Every Progent IT professional carries a proven set of personal methodologies from this broad industry experience, and these are further refined by the company-wide leading practices education that Progent teaches its consulting staff. For larger projects, Progent technical team members employ the Microsoft Solutions Framework model for service delivery which breaks projects down into discrete and manageable phases that reduce the risk of a project getting out of control.

Can Progent help us configure or troubleshoot Cisco Small Business 100/300/500 WiFi Access Points?
Cisco's Small Business family of wireless access points are Linux-powered units intended as value-priced wireless solutions for small offices. Progent's Cisco CCIE-certified Wi-Fi network infrastructure experts offer remote or onsite integration and troubleshooting services to help your organization to plan, implement, upgrade, tune, manage and debug Cisco Small Business Wi-Fi access point environments of any size or architecture. For details about Progent's support for both current and legacy Cisco Small Business 100, 300 and 500 series of wireless APs, refer to Cisco Small Business wireless APs planning and support.

How can Progent help integrate Office 365 Exchange Online with on-premises Exchange?
Microsoft allows you to create seamless hybrid ecosystems that integrate Office 365 Exchange Online and local Exchange. This permits you to have certain Exchange mailboxes hosted at your corporate datacenter and other mailboxes hosted by Office 365. Progent's certified Exchange consulting team can help you with any phase of designing, integrating and debugging your hybrid Exchange network. Progent's Exchange consultants can provide occasional support to help you through stubborn technical issues and also can provide comprehensive project management outsourcing or co-sourcing to ensure your hybrid Office 365 solution is completed on schedule and within budget. For more information about Progent's consulting support for hybrid Office 365 and on-premises Exchange environments, see Office 365 integration solutions with on-premises Exchange.

Does Progent offer support for Check Point Next-Generation firewalls?
Progent's Check Point firewall consultants can show you how to plan, deploy, and manage firewall environments that rely on Check Point NGFW security gateways and Check Point's subscription-based security services. To learn more about Progent's consulting and support services for Check Point firewalls, visit Check Point Software next generation firewall configuration consulting.

Can Progent help my business build hybrid cloud solutions with Windows Server 2016 Hyper-V?
Hyper-V 2016 incorporates core features first developed for and refined on Microsoft Azure, one of the world's largest public clouds. This pedigree dramatically enhances the suitability of Microsoft's Windows Server platform to support private cloud and hybrid cloud/on-premises deployment models by enhancing data security, uptime, scale, manageability, reliability and disaster recovery. Progentís Microsoft-certified Windows Server 2016 Hyper-V consulting team can assist you to evaluate the advantages of Hyper-V 2016 for your business, set up pilot environments to verify the ability of Hyper-V 2016 to support your critical workloads, plan a cost-effective network topology for a cloud-based or hybrid deployment, develop and execute a non-disruptive upgrade plan, educate your IT management and technical support personnel, and deliver ongoing consulting and debugging support to ensure that your Hyper-V 2016 investment gives you the highest possible business benefit.

Can Progent help with Citrix XenServer virtualization technology?
Progent's Citrix certified XenServer virtualization consultants can assist your company to understand the strategic benefits of XenServer as well as additional Citrix products, and can help your IT organization to design, test, implement, troubleshoot, and maintain a Citrix XenServer solution. Progent can also analyze your existing XenServer deployment and help you to optimize resource utilization, performance, protection, availability, and disaster recovery.

What Microsoft financial reporting applications can Progent help customize?
Progent's Experts Team provides comprehensive consulting expertise in crucial application areas, allowing you to tailor responsive, economical and effective business solutions that address the unique needs of your company. Progent's line-of-business software developers can assist your business to customize Microsoft's major eCommerce-capable offerings including:

  • Microsoft Dynamics AX ERP Software (formerly Microsoft Axapta)
  • Microsoft Dynamics GP Accounting Software (formerly Great Plains)
  • Microsoft Dynamics NAV Software (formerly Navision)
  • Microsoft Dynamics SL Business Accounting Software (formerly Microsoft Solomon)
  • Microsoft Dynamics RMS (Retail Management System)

    Can Progent help us integrate and manage WatchGuard firewalls?
    Progent's WatchGuard experts can show you how to configure WatchGuard Firepower Firewall security gateways that fit your security requirements and budget. Progent can help you to maintain legacy WatchGuard firewalls or upgrade to modern WatchGuard Firebox firewalls. To find out about Progent's consulting services for WatchGuard security gateways, visit WatchGuard firewall integration consulting.

    How can Progent help us with SQL Server 2016?
    Microsoft SQL Server 2016 introduces significant enhancements in speed, scale, data security, high-availability, mobile computing integration, and built-in analytics and reporting. New features include PolyBase for processing relational and non-relational databases in one appliance for big data applications, R language support, Dynamic Data Masking, Mobile Reports, and centralized management of local and cloud operations and services. Progent's Microsoft-certified SQL Server 2016 consulting experts offer remote and onsite support to assist businesses of all sizes to plan, deploy, administer or debug any edition of SQL Server 2016. Progent can also help you to integrate SQL Server 2016 with all key Microsoft technologies including Windows Server, Exchange, SharePoint Server, Dynamics ERP, Skype for Business, and SCOM.

    Can Progent help us set up and maintain Cisco Unity Connection or Unity Express (CUE)?
    Cisco Unity Connection, a tightly integrated expansion of Unified Communications Manager (CUCM), is a unified voicemail solution that facilitates productive collaboration by offering a variety of options for retrieving calls and messages within an environment that is simple to implement and administer. Cisco Unity Connection lets you read and manage your voicemail from your Exchange inbox, browser, Cisco Jabber messaging integration platform, a Cisco Unified VoIP Phone, an iPhone or other smartphone, or an iPad or tablet. Cisco Unity Express (CUE), offered in select Cisco ISR routers, provides cost-effective voicemail, unified messaging, IVR, and greeting services for small to medium businesses and corporate branch offices with as many as 500 users. Progent's Cisco-premier CCIE network consulting experts offer Cisco Unity Connection and Unity Express (CUE) configuration and troubleshooting support to make sure your CUE deployment continues to deliver the highest possible business advantage.

    Can Progent help us integrate and manage Android smartphones?
    Progent's Android smartphone integration consulting services have extensive background providing online and onsite support for organizations of any size who need to incorporate Android phones into their information networks so that users can communicate and collaborate while on the go. Progent has the breadth of skills to solve network issues that involve multiple vendors and that entail a combination of legacy and current technology. Progent provides cost-effective remote consulting to help you with any stage of designing, implementing, managing and troubleshooting your BYOD environment. Progent can provide occasional support to help you to resolve especially challenging IT issues, or Progent can provide comprehensive project management support to help you complete strategic network projects on time and on budget. Progent can assist with local, cloud-based, or hybrid network environments and offers expertise with all major operating systems, applications, management tools and hardware infrastructure. Progent also offers specialized group or one-on-one training sessions to show you how to manage and use Android phones efficiently.

    Can Progent help us recover from a ransomware attack?
    Progent offers the services of proven ransomware recovery experts with the skills to restore an environment that has suffered an attack by a ransomware cryptoworm such as Ryuk, WannaCry, NotPetya, or MongoLock. To learn more, visit ransomware cleanup and restoration services.

    More Questions and Answers

    If your small business is in Contra Costa County and you are in need of computer help, information technology outsourcing, or top-level expertise from a Microsoft or Cisco certified engineer, call 925-362-2400 or visit Contact Progent.

    An index of content::

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    Our compensation structure is based on contribution, so just like working as a freelance contractor, your income is entirely tied to your work effort. Some Progent support staff focus on lifestyle issues and choose to work at an easy pace, utilizing our flexible schedule to pursue personal pursuits such as mountain biking, car racing, skiing, surfing, travel, or sharing free time with relatives and acquaintances. Others use the chance to earn major dollars through hard effort and long days. Progent completely encourages either end of the spectrum and any point in between.

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    Progent provided a wireless integration environment that enabled a school to improve productivity and avoid the recurring expense of a dedicated wireline connection. Progent recommended a Proxim Tsunami wireless 60Mbps bridge. The economical building-to-building Proxim wireless bridge is designed for connecting remote sites up to 2.5 miles apart and can extend to even greater ranges. This wireless solution offered better performance and reliability than simply amplifying the 802.11b wireless network, and because it utilizes the 5.8Ghz band it offered immunity to local interference.

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    Cisco offers an extensive array of routers including appliances designed to provide the protection, bandwidth, and availability demanded by organizations from small offices to global enterprises and ISPs. Cisco routers feature support for redundancy, automatic failover, and redundant power for improved reliability and network availability. Progent can help you select and configure Cisco routers to build a solid infrastructure for your IT system and to make it easy to grow as you add new users, start new offices, deploy new services, extend your network to customers and partners, and manage a more mobile workforce. Progent offers expertise in a range of routers based on the Cisco IOS operating system, including Cisco's 800 series of small business VPN routers, Cisco 1800 and 2800 Integrated Services Routers, Cisco 1900 and 2900 Generation 2 ISR routers, Cisco ASR 1000 and 9000 routers for WAN edge environments, Cisco CRS Carrier Routing System for core Networks, as well as older 2500 and 2700 Series Routers.

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    SCCM 2012 Patch Management IT Consultant
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    Progent's Microsoft-certified consultants can help your business to prepare for, implement, and administer Microsoft System Center 2012 R2 Configuration Manager. Progent can assist you to upgrade efficiently to Configuration Manager 2012 from a legacy device and application management solution or help you to modify your existing SCCM 2012 ecosystem to accommodate your evolving business requirements. In addition, Progent can assist you to create a software foundation that extracts the most value from SCCM by providing advanced consulting support for related Microsoft platforms such as Active Directory Domain Services, Microsoft SQL SSRS, and Internet Information Services (IIS).

    24-7 Microsoft SBS 2011 Remote Technical Support Technology Consulting Microsoft SBS 2011

    24-Hour Cisco CUBE and SIP Onsite Technical Support
    Cisco CUBE and ASR Routers Support Outsourcing

    Progent's Cisco CCIE-certified SIP infrastructure experts can assist your business to design, integrate, manage, troubleshoot and enhance Cisco's SIP (Session Initiation Protocol) connectivity technology and Cisco's CUBE-based SIP trunks and can provide cost-effective online or onsite support to help companies to migrate efficiently to an advanced unified communications network that delivers accelerated ROI. Progent's certified Microsoft collaboration experts can help you to configure interfaces between Cisco's CUBE Session Border Controller and Microsoft's rich media applications like Skype for Business Server or Lync for connectivity to a SIP PSTN trunk.

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    24-Hour ProSight Email Data Leakage Prevention Consultant ProSight Email Guard Spam Filtering Services
    24-Hour wireless IP phones and CUCM Technology Consulting Services Cisco Certified Expert wireless IP phones and Aironet APs On-site Support
    24/7 Consultancy Services Group BlackBerry Email Midland Odessa Integration Companies BlackBerry Smartphone in Midland Odessa

    Windows 2000 Server Troubleshooting
    Windows Server 2000 Upgrade Consulting

    Progent's certified Windows Server 2000 experts offer network help and information technology consulting services for the complete line of .NET Enterprise Servers, Windows 2000 Server, and Windows Server 2003. Progent's Windows Server 2000 configuration, update, and support offerings include system design, deployment, project management, local and remote technical support, Call Center outsourcing, professional security consulting, turn-key outsourcing, and economical co-sourcing.

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    wireless VoIP phone integration Technical Support
    Consultant Services Wi-Fi IP phone integration

    Cisco's wireless VoIP phones are industrial-grade wireless handsets designed for professionals who are mobile within campus, warehouse, health-care or other venues where management wants portable phones that offer more administrative control, data security and durability than is possible with the Bring-Your-Own-Device mode of mobile communications. Successful integration of Cisco's wireless IP phones typically requires that IT teams configure and optimize numerous components of your Wi-Fi infrastructure including wireless access points, routers, wireless LAN controllers, and management software. Progent's certified consultants offer remote and on-premises assistance to help you build and maintain a Cisco wireless VoIP phone solution by providing integration services that range from troubleshooting the set up of a wireless IP phone or access point to offering comprehensive project management outsourcing or co-sourcing services for updating the wireless infrastructure of a campus.

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    24x7x365 SQL Server 2012 Technical Support Montgomery Huntsville Top SQL Server 2019 Small Business IT Consulting Group Montgomery County, Alabama
    2900 Router Computer Consulting VPN Routers Online Troubleshooting
    802.11ac Wireless Access Point Support and Setup 8500 Wireless Controller Technical Consultant

    Android and Power BI integration Setup and Support
    24 Hour Outsourcing Android and Outlook integration

    Progent's seasoned group of IT consultants and subject matter specialists have years of background providing remote and on-premises support for businesses of all sizes who need to integrate Android phones into their information networks so that users can work together from virtually anywhere. Progent has the range of know-how to resolve network problems that involve numerous vendors and that represent a combination of older and current information technology. Progent provides cost-effective online consulting to assist you with any aspect of designing, configuring, managing and troubleshooting your BYOD solution. Progent can provide occasional support to help you to resolve particularly stubborn IT issues, or Progent can provide comprehensive project management services to help you complete major IT projects on time and within budget. Progent can help with on-premises, cloud-centric, or hybrid network environments and can provide expertise with all major operating systems, apps, management tools and hardware infrastructure. Progent also can provide specialized group or one-on-one classes to show you how to manage and use Android phones securely and productively.

    After Hours Firewall Security Team Firewall Evaluation Santa Ana-Fountain Valley
    After Hours Fremont Network Specialist Fremont Computer Outsourcing Consultant
    Aironet 4800 Access Point Network Consulting Aironet Outdoor APs Computer Consultant

    Training Photoshop
    Digidesign Pro Tools Class

    Progent's Apple Mac experts can support the creative facets of Mac environments by providing consulting services and training in graphics, sound, and motion video. Progent's consultants can provide help in a range of Apple Mac applications such as Photoshop, Illustrator, InDesign, QuarkXPress, Apple Logic, MOTU Digital Performer, Digidesign Pro Tools, Final Cut Pro, Apple Motion, and Adobe After Effects. Progent can also assist you with specific projects such as scanning or digitizing audio or video or configuring an audio/video post production facility.

    Alameda Remote Support Services East Bay IT Service

    Microsoft Dynamics GP System Upgrade Planning Services
    Microsoft Dynamics GP Migration Engineers

    Progent's consultants have supported Microsoft Dynamics GP and Great Plains ERP software for almost 20 years and Progent has delivered system integration, customization, training, and debugging services since the product's original release. Progent offers in-depth expertise for updating legacy Dynamics GP/Great Plains ERP systems. Progent can help your business to design, pilot, and implement a cost-effective upgrade from a an outdated version of GP to the latest release of Dynamics GP.

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    Apple Mac and Windows Computer Consulting macOS and Windows integration Support
    Aurora, Arapahoe County Microsoft SQL Server 2016 Network Consulting Experts Aurora Colorado 24/7/365 Microsoft SQL 2008 Technical Services

    24-7 5500 Wireless Controller Help and Support
    Cisco wireless controller Network Consultants

    Progent can help you to configure Cisco Wi-Fi controller appliances to manage wireless LANs of any size. Progent can assist you to maintain and debug your existing Cisco Wi-Fi solution or carry out an efficient upgrade to Cisco's latest Wi-Fi controller technology.

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    Award Winning Microsoft SQL Server 2012 Consulting Services After Hours Consulting Services SQL Server Management Studio

    Proxim Tsunami Wireless Example Application
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    Progent delivered a wireless integration solution that enabled a school to increase productivity and eliminate the recurring expense of a dedicated link. Progent proposed a Proxim Tsunami high-speed wireless bridge. The low-cost building-to-building Proxim wireless bridge is intended for connecting remote locations as far as 2.5 miles apart and can reach even longer ranges. This wireless alternative offered better bandwidth and reliability than simply amplifying the 802.11b wireless connection, and since it uses the 5.8Ghz band it provided protection against outside interference.

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    Progent's Citrix-certified consultants can assist your business to design, deploy, administer, and troubleshoot a virtualized Windows application delivery solution built on Citrix XenApp. Progent's Cisco CCIE network consultants can help you optimize your network infrastructure for delivering server and client-side applications, and Progent's datacenter support experts can assist you to manage and maintain an off-site datacenter that offers high uptime, advanced protection, and fast recovery.

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    Progent's Microsoft-certified experts can show you how to rationalize the economic justification for deploying SharePoint Portal Server 2007, advise you on the appropriate edition of SharePoint Portal Server for your circumstances, offer configuration and deployment expertise, help you to set up Microsoft SQL Server as a back-end database, improve your network infrastructure, integrate your off-the-shelf and customized application programs to operate with SharePoint Server 2007, develop a company-wide security strategy that encompasses portal solutions, and deliver maintenance and Help Desk services.

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    Progent is a pioneer in affordably providing world-class network support to small businesses. Progent's success in handling the network service needs of the chronically underserviced small business sector is the cumulative result of key technical and operational innovations that have eliminated much of the conventional costs out of managing IT service, injected unmatched professional skill into the IT service mechanism, and dramatically streamlined the repair process.

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    If you are an information technology engineer with technical support experience, teaming with Progent and working for Progent's clients will expand your abilities via interaction with our staff of motivated, high-output consultants. Progent's commitment to providing IT consulting and computer help to small and midsize businesses will give you the chance to consult closely with decision makers and add significantly to the success of dynamic companies. Also, Our virtual office network offers state-of-the-art technology for remote service and wireless connectivity to help you to come up with fast solutions when you troubleshoot mission-critical problems.

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    Progent offers cost-effective remote consulting to help companies of any size to access Amazon Web Services (AWS) cloud services including Amazon EC2 for virtual machine hosting, Amazon S3 for scalable high-performance storage, and Amazon Glacier for value-priced long-term archiving. Progent can assist you with every aspect of Amazon AWS integration including requirements analysis, preparedness evaluation, architectural design and review, testing, deployment, centralized administration, performance tuning, licensing management, backup/restore solutions, and security and compliance. Progent offers advanced expertise with firewall configuration and VPN technology and can help you create cloud-centric or hybrid cloud environments that seamlessly incorporate Amazon AWS cloud services. Progent offers occasional support to assist you to resolve complex technical issues or Progent can provide comprehensive project management outsourcing or co-sourcing to help you migrate to the Amazon AWS platform on time and on budget.

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    Progent's ProSight portfolio of managed IT services are geared to provide organizations who have small internal IT administration and support staffs with affordable access to world-class management tools and consulting experts. Benefits of the ProSight catalog of managed IT services include flat-rate IT maintenance costs, automation of routine administrative tasks, continual absorption of new information technology, smooth transition from older technology to modern solutions, close alignment of computer technology with business goals, guidance from veteran network consultants, and allowing management to concentrate on business instead of ever-changing network technology.

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    Progent's Microsoft-certified ISA Server consultants have long experience configuring ISA Server-based security installations for information systems with multiple offices, mobile users, and mission-critical eCommerce applications. Progent's ISA Firewall experts are available to assist your company in designing and implementing an installation of ISA Server 2000 or ISA Server 2004 that supports your network protection needs without adversely restricting your network productivity. Progent's consultants can help you upgrade from Microsoft Proxy Server from ISA 2000 Server to Microsoft ISA 2006 Enterprise Edition Server or Microsoft ISA 2006 Standard Edition Server.

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    Progent provides small businesses a pair of low-cost network security inventory scanning packages that include, at a set price, remotely managed inventory scans of your network security profile which are analyzed by expert security specialists who interpret the data collected by the remote scan, present objective evaluations of your current security vulnerability, and offer recommendations for remediation. Progent has developed two non-overlapping network security evaluation packages for external and internal security testing that are priced to meet the restricted budgets of small businesses while providing enterprise-class assessments of your IT network's vulnerability to assault.

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    Progent offers affordable online access to an Oracle-certified MySQL RDBMS administrator or application developer and can help businesses of any size to integrate and manage MySQL within a robust IT infrastructure that offers high levels of performance, scalability, and security. Progent also has experience helping companies port applications from an Oracle environment to MySQL.

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    Progent's Private Cloud Hosting service offers complete hosting of a small or mid-size company's servers in an environment that gives the highest degree of availability and scalability and is in addition simple to migrate to another host. Progent's Private Cloud Hosting and Management options are built on proven virtualization technologies that allow small businesses with multi- platform IT systems to economize significantly on the costs of capital equipment, system maintenance, and network management while achieving world-class reliability and an unmatched degree of vendor independence.

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    Microsoft Dynamics GP software offers analytics and reporting features that let you track all operations, sales and expenses, and market trends with integrated drill-down, inquiry, and reporting capabilities. Progent's Microsoft Dynamics GP/Great Plains reporting support expertise can enable you to design reports that let you analyze your business more completely, turning raw data into useful management information. Progent is able to improve your reporting and business analysis by providing Crystal Reports expertise, FRx help, and Microsoft Excel programming. In addition to delivering reporting consulting, Progent can provide Microsoft .NET support, Microsoft SQL Server help, and application design with VBasic, XML and other development environments in order to deliver custom line-of-business application development and web commerce applications that work seamlessly with Microsoft Dynamics GP/Great Plains.

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    Progent provides the help of Microsoft and Cisco-Certified IT support professionals to show customers affordable alternatives to help companies optimize the benefits of Microsoft and Cisco technology. For environments that span from remote offices to large corporations, Progent's expert consultants can assist you to enhance your network's e-mail architecture, protection, availability, throughput, and network management.

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    Consultant Services Cisco VoIP Phones and Jabber
    24 Hour 8800 Series IP Phone Computer Consulting

    Progent's Cisco-certified VoIP phone and video IP phone experts can assist you to integrate, manage, and troubleshoot Cisco VoIP phones, video IP phones and wireless IP handsets. Progent can provide expertise for all versions of Cisco's IP phones from discontinued Voice over IP devices to the latest media phones. Progent's consultants can also help your organization to integrate your IP phones with Unified CM, previously named CallManager, or with Cisco Unified CM Express to create a modern IP-PBX ecosystem for unified messaging and collaboration. Progent can also assist you to configure Unified CM apps such as Cisco Unified Communications Manager IM and Presence Service with Jabber support, Cisco Unity Express for voicemail management, Cisco Unified Mobility for Single Number Reach, and Cisco Contact Center Express (Unified CCX or CCX) for creating a highly automated customer contact center. Progent's consultants can deliver support with all aspects of Cisco IP Phone integration including reviewing dial plans, configuring SIP trunking, installing ISR G2 routers with CUBE VoIP networking capability, and designing Cisco UCS server failover and Cisco Survivable Remote Site Telephony solutions for high availability.

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    Progent's background providing Microsoft .NET support and SQL Server consulting, and Progent's programming experience with Microsoft VBasic, XML, and other developer platforms enable Progent to design custom mission-critical programs and eCommerce environments that operate transparently with Dynamics GP/Great Plains Software. Progent's Microsoft Dynamics GP management reporting services can help you design reports that allow you to track your business more thoroughly, transforming raw information into valuable insights into your company and customers.

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    For small organizations considering Progent's IT outsourcing, consulting, or technical support offerings, call 800-993-9400 or send email to information@progent.com.

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    Progent's certified information technology consultants can provide Windows Server 2016 integration consulting to assist businesses of all sizes to plan and implement an efficient move to Windows Server 2016 and Hyper-V 2016 using a local, cloud, or hybrid deployment model. Progent can help your company to evaluate the value of Windows Server 2016 for your environment and can help you with any facet of designing, configuring, managing or troubleshooting your Windows Server 2016 and Windows Hyper-V 2016 ecosystem. Progent can help you to benefit from the many new high-availability and security capabilities of Windows Server 2016 and Hyper-V 2016 like Windows Containers for isolating applications, Shielded Virtual Machines to protect against compromised administrators, Credential Guard and Remote Credential Guard, Just In Time Privileged Access Management, VM load balancing, Storage Replica, plus multi-domain failover clusters.

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    Progent's Citrix-certified consultants can help you to plan, implement, administer, and troubleshoot a virtual Windows application delivery and management solution built on XenApp. Progent's Cisco-certified CCIE network consultants can help you enhance your network infrastructure for distributing server and client-side applications, and Progent's remote datacenter management and support consultants can help your organization to administer and maintain a remote datacenter that features high availability, enhanced security, and fast disaster recovery.

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    If your business computer system combines Linux technology platforms with Microsoft Windows, Progent can show you how to incorporate your IT resources into a unified network that allows all your OS platforms to run side by side for easy management, transparent information exchange, high dependability, superior performance, and strong security. Progent's UNIX/Linux and MS Windows integration support offerings include IT architecture configuration and support, consulting for Windows services for UNIX, remote server monitoring and administration, online network support and repair, on-site technical support, and Helpdesk outsourcing.

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    Progentís private cloud hosting service enables small and midsize organizations to run mission-critical applications such as Microsoft SQL and Exchange Server from a hardened Tier III data center facility on fault-tolerant hardware with offsite data backup. Progent utilizes Microsoft's Hyper-V technology for server virtualization and Data Protection Manager for backup and restoration. Smaller organizations can use Progentís private cloud to avoid large capital costs for the acquisition, upkeep, and management of network hardware and facilities while benefiting world-class levels of network reliability and physical security.

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    Progent's UNIX family consulting services provide small businesses and developers help with managing and supporting UNIX, Linux or Solaris systems that coexist with Microsoft-based networks. Progent can give your business access to UNIX experts, support professionals certified by Microsoft and Cisco, and security specialists with CISSP certification. This broad array of expertise offers you a convenient single source to show you how to create and manage a secure and robust cross-platform network and communications environment that supports UNIX and Microsoft coexistence by integrating Windows with popular variants of UNIX such as Apple macOS and OS X, Solaris, IBM AIX, HP-UX, BSD, SCO and SGI/Irix or major Linux platforms including RedHat, SuSE, Mandrake, Debian-GNU and Slackware.

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    Microsoft Virtual Server 2005, hosted on the Windows Server 2003 operating system and based on software originally produced by Connectix, delivers the performance necessary to carry out server consolidation, software upgrade, and server quarantine projects through virtualization technology in an enterprise-ready IT network with advanced expandability, manageability, and availability. Microsoft has targeted Virtual Server at companies wishing to improve operational efficiency in software programming and testing, upgrading from outdated mission-critical applications, and server consolidation. Progent's skilled Virtual Server experts can help your IT staff to assess and integrate MS Virtual Server 2005.

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    Progent's team of application experts can provide in-depth consulting, custom development, deployment assistance, and webinar classes for leading applications covering key areas including ERP and MRP, general accounting, business analytics, web application development, and the Microsoft Office suite of business productivity solutions. As a Microsoft Partner with decades of experience delivering advanced consulting and troubleshooting support online, Progent can help clients throughout the U.S. to save the lost productivity and expense related to travel and on-site activity without sacrificing the effectiveness of technical support.

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    Progent's Microsoft Premier professionals offer expert support for corporate-wide deployments of Microsoft Exchange 2007. Progent's experts can help you prepare for multi-site Exchange rollouts or updates and can supply local technicians to help enterprises with installations of Exchange Server 2007 in the or any area served by Progent's consultants.

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    For answers to common questions about becoming a consultant at Progent, see Employment at Progent Questions and Answers.

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    Before Progentís Microsoft Operations Manager solution, network issues were handled reactively, after workers complained about them. With the help of proactive, computer generated alerts and trend reports sent by Microsoft Operations Manager, Progent is now able to ward off network issues before they becomes serious enough to disrupt network uptime. Because of MOM, Progent can deal with looming problems before clients know that the problems are there. Progent supports MOM 2005 and Microsoft Operations Manager 2000 to provide small company networks enterprise-class availability, security and performance.

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    Progent's Microsoft-certified consulting experts can help businesses of any size to assess Windows 10 or to migrate to Windows 10 from an older release of Windows. Online and on-premises assessment and migration services for Microsoft Windows 10 provided by Progent's experts include ROI estimates, project supervision, application and driver compatibility testing, pilot systems, Hyper-V virtualization strategies, Cloud and hybrid solutions, mobile device management, telecommuter connectivity, data and identity security, streamlined deployment and management, network optimization, wired/wireless convergence, business continuity planning, group and personal training for IT support personnel and end users, and ongoing consulting support.

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    Cisco's Firepower Next Generation Firewalls (NGFWs) deliver a major performance boost over Cisco's previous-generation ASA 5500-X security appliances and include unified management and automation of modern security capabilities like application visibility and control (AVC), next-generation intrusion protection (NGIPS) with intelligent prioritization of risks, advanced malware protection (AMP), DDoS mitigation, and sandboxing. Progent's Cisco CCIE firewall consultants can assist you to plan and carry out a smooth upgrade to Cisco Firepower Series firewalls from Cisco's from ASA 5500-X, ASA 5500, or PIX appliances and show you how to integrate Firepower appliances with Cisco's subscription-based security services to build and centrally manage network environments that span branch offices, data centers, and cloud resources.

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    Progentís certified Cisco IT security consulting professionals offer high-level PIX Firewall and ASA Firewall consulting services covering architecture, integration, and support of Cisco firewall and Cisco security solutions. The PIX and ASA Series of Cisco firewalls delivers strong user and software policy enforcement, mutlivector attack protection, and secure access services. Ranging from economical, plug-and-play desktop devices for small and home businesses to scalable enterprise-level appliances, Cisco PIX and ASA Firewalls offer a high level of security, high throughput, and excellent availability for IT systems of all sizes. PIX Firewalls and ASA Firewalls are based on a proven, specially designed operating system, eliminating possible OS-specific security holes.

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    Progent's UNIX family support experts offer small and mid-size businesses and developers assistance with administering and maintaining UNIX, Linux or Solaris environments that coexist with Microsoft-based technology. Progent offers your organization access to UNIX consultants, support professionals premier by Microsoft and Cisco, and security specialists with CISA certification. This wide range of expertise provides you with an easy one-stop source to help you build and manage a protected and reliable mixed-platform network and communications environment that supports UNIX and Microsoft coexistence by combining MS Windows with popular variants of UNIX such as Mac OS X, Solaris, AIX UNIX from IBM, Hewlett Packard HP-UX, Berkeley UNIX (BSD), SCO UNIX, and Silicon Graphics IRIX (SGI/IRIX or major Linux derivatives including RedHat, SUSE Linux, CentOS, Ubuntu Linux, PCLinuxOS, fedora, Gentoo, Mandrake/Mandriva, Debian-GNU, and Slackware Linux.

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    For desktop and application virtualization, Progent can provide the support of a Citrix-certified XenDesktop consultant who can help your company to design a XenDesktop solution that improves the strategic impact of your IT system; configure XenDesktop software with your physical and virtual servers, end-user computers, and peripherals; upgrade your existing desktop virtualization software to current releases of XenDesktop; and deliver comprehensive online technical support. Progent can also train your network managers to follow industry leading practices to maintain your XenDesktop solution efficiently.

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    Progent's certified Forefront Threat Management Server and ISA Server 2006 consultants can help you to design, install, and manage an implementation of Forefront Threat Management Server or Internet Security and Acceleration Server 2006 on your information system that delivers the firewall security, performance and ease-of-use that your business requires.

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    If your company operates a UNIX, Linux, or Sun Solaris environment or a mixed-platform computer system, Progent's CISM and ISSAP-certified consultants can help your whole enterprise in a broad array of security topics such as security management practices, security design and strategies, access control products and techniques, applications development security, business processes security, hardware security, telecommunications, network and Internet security, and workplace recovery preparedness. CISA and CISM stipulate the basic competencies and international standards of performance that network security managers are expected to possess. These certification provide IT management the assurance that consultants who have earned their CISM or ISSAP certification have demonstrated the background and theory to deliver world-class security management and consulting services.

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    Progent's business climate will allow you to become a better consulting professional by improving your technical knowledge and increasing the satisfaction of your clients. Progent delivers this promise by attracting the top consulting talent for you to operate with, providing an advanced system architecture, using custom software utilities to enable the maximum level of service, and by optimizing our operational structures for finding and retaining customers.

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    Progent can provide cost-effective online consulting to help businesses of any size to integrate Amazon AWS cloud services including Elastic Compute Cloud (EC2) for virtual server hosting, Amazon S3 for expandable cloud storage, and Glacier for low-cost long-term archiving. Progent can help you with every aspect of Amazon AWS integration including needs analysis, readiness evaluation, system design and review, testing, configuration, administration, performance tuning, software license management, backup/restore solutions, and security. Progent can provide advanced expertise with firewall configuration and VPN connections and can show you how to create cloud-based or hybrid cloud environments that seamlessly incorporate Amazon AWS services. Progent offers occasional expertise to assist you to overcome complex technical issues or Progent can deliver comprehensive project management outsourcing or co-sourcing services to help you move to the Amazon AWS platform on schedule and within budget.

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    The new ASA 5500-X Family of firewalls with Firepower Services offer substantially more performance than Cisco's previous firewalls and have superseded the ASA 5500 and PIX security appliances for new deployments. Progent's Cisco-certified CCIE network experts can help you to maintain your current PIX or Cisco ASA 5500 security appliances or upgrade efficiently to Cisco ASA 5500-X firewalls with Firepower Services. Progent can also assist your organization to design, integrate, optimize, administer and debug firewall environments based around ASA firewalls with Firepower Services.

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    Progent's Cisco CCIE-certified wireless network infrastructure experts can provide remote or onsite configuration and troubleshooting support to help you to plan, implement, update, tune, administer and troubleshoot Aironet wireless access point environments of any size or topology. Progent's Cisco wireless controller consultants can also assist you to integrate your Wi-Fi environment with your wired network infrastructure and cloud-hosted resources to build a seamless enterprise-wide connectivity solution that is simple to manage and scale. Progent also offers affordable Wi-Fi site surveys to assist you to determine the most appropriate selection, location and setup of Aironet Wi-Fi access points to work with your unique office design, building structure, and expected network traffic.

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    If you are an information technology consultant with system support expertise, teaming with Progent and helping Progent's customers will expand your skills through collaboration with Progent's staff of mutually supportive, high-output consultants. Progent's focus on offering IT consulting and technical support to small and midsize businesses will offer you the chance to consult in depth with business leaders and contribute significantly to the success of exciting organizations. Also, Progent's virtual office environment provides state-of-the-art technology for remote support and wireless access to help you to come up with fast solutions when you troubleshoot business-critical problems.

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    Progent's Test and Training Lab located at the QTS (formerly Herakles) Colocation Center is available for piloting mission-critical applications, developing efficient system upgrade methodologies, evaluating and optimizing performance, designing or validating business continuity solutions, resolving compatibility problems, and establishing training environments for the latest technologies. For Progent clients who lack adequate in-house resources to assemble proper test systems, the lab reduces capital costs and technical risk and helps keep critical IT initiatives on schedule.

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    Progent can provide the services of a CRISC-certified risk management expert to help you to plan and deploy an enterprise risk management solution based on leading practices identified by CRISC and geared to align with your company's risk appetite, business goals, and budgetary guidelines.

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    Progentís data center IT services are intended for companies with equipment housed at IDCs or data center colo hosting sites and in need of on-demand on-site help at the collocation facility plus remote help from Microsoft and Cisco Premier Certified experts. Progent provides a full array of data center and IDC and colocation support services including network architecture evaluation, Windows and UNIX server integration and maintenance, tech support for server and telecommunications infrastructure, design and deployment of zero-downtime configurations, architecting and deploying layered security structures, firewall configuration and troubleshooting, configuring load balancing environments, and creating high-availability server cluster systems.

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    Progent offers three essential types of Contact Center services : Microsoft Help Desk Outsourcing Services, Virtual Helpdesk Services, and Helpdesk Consulting and Staffing. Progent is a Microsoft-certified Partner and Progent's Help Desk team of certified Microsoft and Cisco experts offers your customers easy access to a reliable technical resource with years of experience delivering phone support and remote access repair for networks based on Microsoft technology. Progent's concentration is on earning the support Help Desk a respected image as a key contributor to business productivity. Progent's goal is to fix and not merely record problems.

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    Progent can provide a variety of low-cost remote and onsite consulting services to help you to configure, manage, and troubleshoot workstations and handhelds based on Windows, macOS/OS X, Apple iOS, Android, or Linux.

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    Progent can provide you with application developers who can modify your Microsoft Business Solutions ERP, MRP, and accounting system packages to match your particular business requirements. Progentís Microsoft-certified consultants offer experience in Microsoft Dynamics Microsoft Axapta, Microsoft Microsoft Navision, Microsoft Solomon, and Microsoft Retail Management System. Progent also provides custom e-Commerce integration services for safe, corporate-wide information sharing as well as interfacing with CRM products.

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    Microsoft allows you to create seamless hybrid networks that integrate Office 365 Exchange Online and on-premises Exchange systems. This allows you to have some mailboxes located at your on-premises datacenter and other mailboxes resident on Office 365. Progent's certified Exchange consulting team can assist you with any facet of planning, implementing and debugging your hybrid Office 365/Exchange solution. Progent's Exchange specialists can provide occasional expertise to help you through challenging technical issues and also offer extensive project management outsourcing or co-sourcing to ensure your hybrid Office 365/Exchange initiative is completed on schedule and on budget.

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    Progent offers the services of a CRISC-certified risk management expert to assist you to design and deploy an enterprise risk management (ERM) solution based on best practices promoted by CRISC and crafted to align with your company's risk tolerance, business objectives, and budgetary guidelines.

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