|2570 N. First Street, 2nd Floor
San Jose, CA 95131
||San Jose Network Support Services
||37053 Cherry Street
Newark, CA 94560
||Fremont Network Support Services
||26250 Industrial Blvd
Hayward, CA 94545
||Hayward Network Support Services
||1300 Clay Street
Oakland, CA 94612
||Oakland-Berkeley Network Support Services
||3790 El Camino Real
Palo Alto, CA 94306
||Palo Alto Network Support Services
||755 Baywood Drive, 2nd Floor
Petaluma, CA 94954
||Petaluma Network Support Services
||4695 Chabot Dr, Suite 200
Pleasanton, CA 94588
||Pleasanton Network Support Services
||6520 Lonetree Blvd
Rocklin, CA 95765
||Roseville Network Support Services
||1100 N Market Blvd
Sacramento, CA 95834
||Sacramento Network Support Services
||388 Market Street
San Francisco, CA 94111
||San Francisco Network Support Services
||2570 N. First Street, 2nd Floor
San Jose, CA 95131
||San Jose Network Support Services
||1900 S Norfolk, Suite 350
San Mateo, CA 94403
||San Mateo Network Support Services
||700 Larkspur Landing Cir
Larkspur, CA 94939
||San Rafael Network Support Services
||101 Cooper St, #4526
Santa Cruz, CA 95062
||Santa Cruz Network Support Services
||131 Stony Circle
Santa Rosa, CA 95401
||Santa Rosa Network Support Services
||3336 N Texas St
Fairfield, CA 94533
||Vacaville Network Support Services
||1261 Locust St
Walnut Creek, CA 94596
||Walnut Creek Network Support Services
More Questions and Answers
How can Progent help my business get the most benefit from Microsoft System Center Operations Manager?
System Center 2016 Operations Manager (SCOM 2016) helps to ensure top performance and dependable availability for key workloads by offering centralized, cross-platform monitoring of IT resources deployed across on-premises datacenters and cloud environments. Progent's SCOM consulting group can provide world-class remote and onsite support to help organizations of all sizes to design, implement, tune, enhance and troubleshoot Operations Manager 2016 deployments. Progent's SCOM 2016 consultants can assist your company to migrate to Operations Manager 2016 from earlier releases or from different IT infrastructure monitoring platforms, or combine a variety of monitoring tools into a cohesive IT management solution. Progent can also show you how to extend your Operations Manager 2016 environment to incorporate infrastructure based in public clouds by providing Azure integration consulting and Amazon AWS hybrid cloud solutions.
What Microsoft financial reporting applications can Progent help customize?Microsoft Dynamics AX Enterprise Resource Planning Software (formerly Axapta)
Microsoft Dynamics GP Business Accounting Software (formerly Microsoft Great Plains)
Microsoft Dynamics NAV Business Management Software (formerly Navision)
Microsoft Dynamics SL Accounting Software (formerly Solomon)
Microsoft Dynamics RMS (Retail Management System)
Progent's Experts Team offers comprehensive consulting knowledge in specific application areas, allowing you to tailor fast, low-cost and effective IT solutions that meet the unique needs of your company. Progent's line-of-business software developers can help you to customize Microsoft's major eCommerce-capable offerings such as:
Does Progent offer consulting services for Microsoft Office and Office 365?
Progent's Microsoft Office and Office 365 consultants can help businesses of any size to incorporate Office desktop and Microsoft Office 365 apps such as Office Excel, Word, PowerPoint, Outlook, Microsoft Access, Visio and OneNote into a seamless productivity solution that provides quick ROI and enables better business outcomes. Progent can help you to integrate Microsoft Office or Office 365 applications with one another and with additional key Microsoft technologies including SharePoint, Microsoft Exchange Server and Microsoft SQL Server running locally or hosted in the cloud. Progent's consultants can also assist you to resolve compatibility issues between various versions of Office desktop and can provide live online Office and Office 365 training to individuals or teams.
Does Progent offer support for Microsoft SQL Server 2012?
Progent offers the expertise of Microsoft-certified SQL Server 2012 consultants as well as experienced database application programmers, database administrators, project managers, network infrastructure architects, business continuity specialists, and data security professionals to assist you to manage your Microsoft SQL Server 2012 solution and configure a cost-effective and secure network infrastructure that helps you realize the full business benefit of SQL Server 2012. Progent can also help your organization to migrate to Microsoft SQL Server 2016 or move to Microsoft SQL Server 2014 from SQL Server 2012.
Does Progent offer consulting support for Cisco's Meraki cloud-managed Wi-Fi access points?
Progent's Cisco Meraki Wi-Fi AP experts provide remote and onsite support services to assist organizations of any size to plan, deploy, maintain, upgrade or debug Wi-Fi systems that include Cisco Meraki cloud-managed APs. Progent can help your business to set up and manage Cisco's Meraki-based wireless infrastructure for environments that range from a telecommuter's home or a branch office to a large campus or a multi-site enterprise. Progent can also help you to integrate additional Cisco technology such as Catalyst, Nexus and Meraki switches, routers and ASA firewalls to build a seamless network infrastructure that provides the same access, responsiveness, security, ease of management and availability for wired and wireless clients irrespective of their location or device. (See Cisco Meraki switches consulting and troubleshooting services.)
Can Progent help us integrate and troubleshoot our Cisco VoIP phones and IP video phones?
Progent's Cisco IP phone and video IP phone consultants can assist you to integrate, maintain, and debug Cisco VoIP phones, video IP phones and wireless IP handsets. Progent offers support for all versions of Cisco's IP phones from discontinued Voice over IP devices to the newest HD media phones. Progent's IP telephony experts can also help your organization to integrate your IP phones with Cisco Unified Communications Manager, originally known as CallManager, or with Cisco Unified Communications Manager Express to build a an advanced IP-PBX ecosystem for unified messaging and collaboration. Progent can also assist you to configure Cisco Unified CM apps that include Cisco Unified Communications Manager IM and Presence Service with Jabber support, Unity Connection for voicemail management, Cisco Unified Mobility for Single Number Reach, and Cisco Contact Center Express (Unified CCX or CCX) for building a highly automated customer contact center. Progent can deliver support with any facet of Cisco VoIP Phone integration including designing dial plans, resolving IP phone registration issues, configuring SIP trunks and CUBE internetworking, deploying ISR G2 routers with CUBE internetworking support, and designing Cisco UCS server clustering and Cisco Survivable Remote Site Telephony systems for high availability.
What security support does Progent offer for Linux/UNIX environments?Security Management Procedures
Security Architecture and Paradigms
Access Control Systems and Processes
Software Development Security
Telecommunications, LAN and WAN Security
Disaster Recovery Planning
Law and Ethics
If you run a mixed-platform business network that combines Linux/UNIX and Windows technology, Progent can offer Linux and Windows security consulting by providing a CISSP-certified network consultant to help your entire enterprise in a broad selection of security areas. CISSP Certification recognizes expertise with a global standard for data security. ANSI (American National Standards Institute) has awarded the CISSP credential accreditation in the area of information security under ISO/IEC 17024. Progent can give you access to a CISSP-certified professional to help your enterprise in a broad range of security fields such as:
Does Progent offer a secure data backup service for small businesses?
ProSight Data Protection Services cloud backup and disaster recovery offer small and medium-sized organizations a low cost and fully managed solution for reliable backup/disaster recovery (BDR). For a low monthly cost, ProSight DPS automates and monitors your backup processes and enables fast restoration of vital data, applications and VMs that have become lost or damaged as a result of component failures, software glitches, natural disasters, human mistakes, or malware attacks like ransomware. ProSight Data Protection Services can help you protect, retrieve and restore files, folders, apps, system images/, plus Microsoft Hyper-V and VMware images/. Important data can be protected on the cloud, to an on-promises device, or to both. Progent's cloud backup specialists can deliver advanced expertise to set up ProSight DPS to to comply with government and industry regulatory standards like HIPPA, FINRA, and PCI and, whenever needed, can help you to restore your business-critical information. Learn about Progent's entire ProSight portfolio of value-priced network management outsourcing services for small and mid-size businesses
How Can Progent help us with SQL Server 2014?
Microsoft SQL Server 2014 incorporates significant enhancements in critical areas including performance, uptime, compliance, and cloud readiness. SQL Server 2014 is the first version of SQL Server that includes in-memory technology that works transparently with all types of applications including Online Transaction Processing, data warehousing (DWH), and data analytics. Progent's Microsoft-certified SQL Server 2014 consulting team can deliver cost-effective online and onsite services that include system design, configuration, administration, remediation, and application development expertise to help businesses of any size to achieve maximum business value from their SQL Server 2014 investment. If your organization is already using Microsoft SQL Server 2014, Progent can help your company to perform an efficient transition to Microsoft SQL Server 2016.
What is Managed Network Monitoring and how can it help my business?
Managed Network Monitoring is a class of co-sourcing that allows your internal IT team to take advantage of the network monitoring activities of an outside IT support firm. If your operation has a small internal information technology staff, Progent's Managed Network Monitoring outsourcing offering is an economical way to increase network uptime, throughput and security.
Key components of Progent's Managed Network Monitoring Package include:
Progent performs a requirements assessment and configures Operations Manager
Progent deploys an off-site Microsoft Operations Manager server to track your network
Progent provides Help Desk support, coordinated with Operations Manager
Progent remotely monitors, diagnoses, and/or resolves network trouble spots
Progent performs regular network maintenance including installation of service packs and security updates
Network Appliances must be covered by manufacturer's on-site warranty program
Can Progent help us migrate to System Center 2016 Configuration Manager?
Configuration Manager 2016 automates application and device deployment across multiple sites, centralizes compliance settings control, inventories network assets, guards against company data leakage, performs network health reporting, allows safe self service, and delivers a common control mechanism for administering mixed-OS ecosystems based on on-premises, cloud-centric, or hybrid deployment architectures. Progent's Microsoft-certified SCCM 2016 consulting team and Microsoft Azure cloud experts can help businesses of any size with any aspect of planning, implementing, using and repairing a System Center 2016 Configuration Manager solution for on-premises, cloud, or hybrid networks.
How can Progent help my company filter spam, email-borne viruses, and Directory Harvest Attacks?
ProSight Email Guard is Progent's spam and virus filtering and email encryption service that uses the technology of leading data security vendors to provide web-based management and comprehensive security for your email traffic. The powerful structure of Email Guard integrates a Cloud Protection Layer with a local gateway appliance to provide advanced protection against spam, viruses, Denial of Service Attacks, DHAs, and other email-borne threats. The cloud filter acts as a preliminary barricade and blocks most unwanted email from making it to your security perimeter. This decreases your vulnerability to inbound threats and saves system bandwidth and storage space. ProSight Email Guard's on-premises gateway appliance provides a further layer of analysis for inbound email. For outgoing email, the onsite security gateway offers anti-virus and anti-spam filtering, DLP, and email encryption. The local gateway can also help Exchange Server to track and protect internal email that stays inside your security perimeter.
Can Progent provide the support of a CISSP-certified cybersecurity consultant?
Progent's CISSP-premier network security experts can help businesses of all sizes with any facet of information system security. Progent can implement cost-effective security solutions that protect a small business from modern threats or Progent can plan, configure, and monitor a comprehensive security strategy for hybrid enterprise networks that accommodate onsite, online, and mobile users accessing IT resources spread across a mix of physical datacenters and public and private clouds.
More Questions and Answers
If your small business is in Contra Costa County
and you are in need of technical help, information technology outsourcing, or advanced expertise from a Microsoft or Cisco certified professional,
call 925-362-2400 or visit Contact Progent.