San Francisco East Bay
Walnut Creek, Pittsburg, Antioch, Orinda
Microsoft and Cisco Network Services Professionals
Frequently Asked Questions
Onsite Service Available in Concord, Walnut Creek, Danville, Pleasant Hill, Martinez, Lafayette, Pittsburg, Antioch, Orinda
- Can Progent help us upgrade our legacy version of Dynamics GP to the current release?
- How can Progent help us create a disaster recovery solution for Windows Server?
- Why does Progent recommend upgrading from legacy versions of Exchange Server to Exchange Server 2016 or later?
- What are the advantages of being a Microsoft-Certified Partner?
- Does Progent offer support for Check Point Next-Generation firewalls?
- Can Progent help us set up and maintain Cisco Unity Connection or Unity Express (CUE)?
- How Can Progent help our company support or upgrade Exchange 2013?
- Can Progent help us integrate and manage Barracuda CloudGen firewalls?
- What Microsoft Dynamics and Dynamics 365 business platforms can Progent help integrate and customize?
Progent's consultants have supported Microsoft Dynamics GP and Great Plains ERP software for almost 20 years and Progent has provided system integration, software development, training, and troubleshooting since the product's debut. Progent can provide high-level support for upgrading out of date Dynamics GP/Great Plains deployments. Progent can help you to design, pilot, and carry out a cost-effective migration from a an outdated release of GP to the latest edition of Microsoft Dynamics GP. Learn about Progent's Dynamics GP upgrade and system integration consulting.
How can Progent help us create a disaster recovery solution for Windows Server?
Progent's Windows Server 2022 disaster recovery experts, Windows Server 2019 high availability (HA) cluster experts and Windows Server 2016 disaster recovery/business continuity consultants can assist you to plan and deploy a DR system built around Microsoft's cloud-tested failover clustering tools such as Cluster OS Rolling Upgrade, Cluster Sets for deploying and managing large non-stop scale-out clusters, Storage Replica for zero-data-loss Recovery Point Objective (RPO), Storage Spaces Direct for high-performance network-attached storage using commodity equipment, Virtual Machine Load Balancing for enhancing the speed and fault-tolerance of Failover Clusters while minimizing TCO and operational expenses, and Cloud Witness for easy, economical creation of a stretch cluster quorum arbitration point hosted on Microsoft Azure.
Why does Progent recommend upgrading from legacy versions of Exchange Server to Exchange Server 2016 or later?
Microsoft Exchange 2016 offers important enhancements over previous releases of Exchange through innovations including built-in capability for fault-tolerant mailbox server clusters known as Database Availability Groups or DAGs support for low-cost disk storage to cut the expense of large e-mail inboxes, a feature-rich OWA web client compatible with more web browsers, sophisticated voice mail capability featuring voice-to-text translation, and a variety of utilities for improving security and regulatory compliance. Microsoft estimates that if carefully deployed, up-to-date releases of Microsoft Exchange can reduce email expenses by as much as 80%. Because Microsoft no longer supports legacy Exchange Server, businesses have another incentive to ask Progent's Microsoft Exchange 2016 Server engineers about upgrading to the newest version of Microsoft Exchange.
What are the advantages of being a Microsoft-certified Partner?
Because Progent is a Microsoft-certified Partner, each Progent MCSE support engineer and IT consultant has access to the technical and educational resources necessary to offer the best computer help available. Progent delivers world-class expertise in the design, deployment and maintenance of Microsoft-based business solutions. Progent's Microsoft-certified experts offer Active Directory and Azure AD expertise, Exchange Server 2019 migration support, MS Exchange 2016 Server planning and deployment, Exchange Server 2013 consulting, Windows Server 2022 solution design and migration support, Microsoft Windows Server 2019 upgrade consulting, Windows Server 2016 hybrid cloud solutions, Windows Server 2012 R2 planning and deployment, Windows 2008 Server migration help, plus Windows 10 planning assistance, Microsoft Windows 8.1 configuration and support, Microsoft Microsoft 365 technical support and training, and Microsoft Dynamics GP development.
Does Progent offer support for Check Point Next-Generation firewalls?
Progent's Check Point Software firewall experts can help you plan, configure, and administer firewall solutions built around Check Point NGFW security gateways and Check Point's cloud-based SandBlast security services. To learn more about Progent's consulting and support services for Check Point security gateways, refer to Check Point Software firewall integration consulting.
Can Progent help us set up and maintain Cisco Unity Connection or Unity Express (CUE)?
Cisco Unity Connection, an integrated expansion of Cisco Unified Communications Manager, is a unified voicemail platform that facilitates collaboration by offering flexible set of alternatives for retrieving calls and messages within an environment that is easy to implement and manage. Unity Connection allows you to access and manage your voicemail messages from your Exchange inbox, browser, Jabber, a Cisco Unified VoIP Phone, an iPhone or other smartphone, or a tablet. Unity Express (CUE), available in certain Cisco ISR routers, offers affordable voicemail, unified messaging, IVR, and automated-attendant services for small to mid-size businesses (SMBs) and enterprise satellite locations with as many as 500 workers. Progent's Cisco-certified CCIE network consulting experts can provide Unity Connection and Unity Express (CUE) integration and troubleshooting services to make sure your voice messaging solution delivers maximum business advantage.
How Can Progent help our company support or upgrade Exchange 2013?
Microsoft Exchange Server 2013 includes major enhancements to the capabilities of its predecessor Exchange Server 2010 and delivers important innovations as well as a redesigned structure. These enhancements favorably impact key facets of IT like manageability, availability, security and compliance, cost of ownership, teamwork, extensibility, throughput, cross-version interoperability, and productivity. Progent's Microsoft-certified Exchange Server 2013 consulting professionals can deliver remote or on-premises expertise to help you manage, tune and debug your Exchange 2013 environment. Progent can also provide Exchange 2016 migration expertise, Exchange 2019 upgrade assistance, and Exchange Online integration to help you upgrade to a more current version of Exchange Server in a local, cloud-based, or hybrid deployment model.
Can Progent help us integrate and manage Barracuda CloudGen firewalls?
Barracuda's economical CloudGen Firewall devices offer web filtering, remote connectivity, SSL tunnel VPN, secure SD-WAN, and Zero-Trust protection with centralized management throughout your whole enterprise including on-premises, cloud, and hybrid network architectures. Public clouds supported include Azure, AWS, and Google Cloud Platform. Progent has the skill to serve as your single resource for technical support, administration, training, and security consulting. To learn more about Progent's consulting and support services for Barracuda security gateways, refer to Barracuda firewall configuration expertise.
What Microsoft Dynamics and Dynamics 365 business platforms can Progent help integrate and customize?
Progent's Experts Team provides mentoring in Microsoft financial and ERP/MRP software, enabling you to create cost effective and complete network solutions that address the individual requirements of your business. Progent's application development consultants can deliver a variety of services such as
Microsoft Dynamics 365 Finance and Supply Chain (formerly Dynamics AX and Axapta) enterprise resource planning consulting services,
Microsoft Dynamics GP Accounting Software training and programming,
Microsoft Dynamics 365 Business Central/NAV business management software integration,
Microsoft Dynamics Solomon accounting software migration and support,
and MS Commerce configuration.
An index of content::
Network Engineer WLAN
Cisco wireless Onsite Technical Support
Progent's Wireless Consulting Services provide a fast, affordable option for businesses of all sizes to integrate, manage, monitor and troubleshoot the latest wireless connectivity technology. For 802.11n and the latest 802.11ac Wi-Fi environments, Progent can help you plan and deploy appliances like Cisco's Aironet and Meraki wireless access points and wireless controllers. For wireless email and web-based applications, Progent supports Apple IOS iPhones, Apple iPads, Google Androids, and Windows phones and tablets.
Online Support Services Microsoft LCS Server Instant Messaging
Microsoft Certified Expert Live Communications Server Support
MS Communications Server provides Instant Messaging and Real Presence as part of an extensible, world-class solution featuring enhanced protection, transparent compatibility with other Microsoft products, an extendable, standards-based development environment, and support for regulatory requirements such as HIPAA, SOX, and Gramm-Leach-Bliley. Communications Server allows cost savings and improved business efficiencies, increased individual output, and stronger intellectual property protection. MS Office Communications Server has been replaced by Lync Server, which in turn has been replaced by Skype for Business. Progent's Microsoft-certified IM and Presence experts can provide online and on-premises support and troubleshooting help for your Office Communications Server 2007 environment and can assist you to evaluate the advantages of upgrading to Skype for Business. Progent can also assist you to plan and execute an efficient upgrade that will add business value to your IT system
IT Outsourcing Computer Tech
Help Desk Outsourcing Information Technology Consulting Firms
Progent's IT outsourcing services for small companies feature planning Windows XP, .NET, and BackOffice environments, coordinating upgrades to XP, Windows 2003 Server, Active Directory, and Microsoft Exchange Server 2003, Help Desk Call Center, online and on-premises repair, resolving stubborn IT issues, and producing a comprehensive security strategy. Progent can show you how to enhance system availability and throughput via zero-downtime technologies, redundant network architecture, and proactive network monitoring. Progent also offers project management assistance for large-scale migrations and can assist with needs assessment, resource identification, bill of materials development, sourcing selection, procurement logistics, and full documentation. Progent's computer outsourcing help also features education for office productivity programs such as Microsoft Office.
NLB Testing Specialist
After Hours network evaluation Lab Specialist
The Progent Test and Training Lab at the QTS (formerly Herakles) Data Center is available for piloting mission-critical applications, developing cost-effective system upgrade procedures, assessing and tuning performance, planning or verifying disaster recovery solutions, mitigating compatibility issues, and establishing training environments for the latest technologies. For Progent customers who lack sufficient in-house resources to assemble proper test systems, the lab reduces capital costs and engineering risk and helps keep vital network projects on schedule.
Windows 2019 IT Consultants
Computer Engineer Windows Server 2019 System Insights
Progent's certified Windows Server 2019 experts can help your organization to plan and carry out an efficient migration to Windows Server 2019 using existing deployment architecture or a new cloud-based or hybrid deployment model. Microsoft Windows Server 2019 offers significant enhancements in scale, performance, manageability, virtualization, security and compliance, hybrid local/cloud deployments, availability, and Linux support.
Windows 2008 Failover Cluster Server On-site Technical Support
Top Rated Non-stop Network Consulting Services
Progent's Disaster Recovery/Business Continuity specialists have in-depth experience helping small and mid-size businesses to minimize system downtime by providing affordable online consulting services for disaster recovery/business continuity (DR/BC) planning, fault-tolerant IT architecture, data backup and restore solutions, and non-disruptive system maintenance. Progent's business continuity consultants can help you to develop and test a sensible business continuity strategy that matches your business goals and budget. Progent's disaster recovery specialists can help you to design, deploy, and support fault-tolerant technologies such as non-stop Internet connectivity, virtualization, fail-over clustering, load balancing, continual online backup, and geographically dispersed hot backup centers.
IT Consultant System Center 2016 and Intune
Emergency System Center 2016 and Operations Management Suite Consultant
Microsoft System Center 2016 delivers major improvements for managing hybrid cloud networks by offering advanced integration with Windows Server 2016, Windows 10 clients; unified management of multi-OS environments that incorporate Linux, Microsoft Hyper-V and VMware vSphere; and better public and private cloud support including closer integration with Intune for Apple iPhone and Android smartphone management plus built-in integration with Operations Management Suite for cloud-enhanced analytics. Progent's Microsoft-certified consulting staff can provide advanced online and onsite expertise for all elements of System Center 2016 including Operations Manager, Configuration Manager (SCCM), Virtual Machine Manager (SCVMM), Data Protection Manager, Orchestrator, and Service Manager. Progent can assist your business to plan and configure a new implementation of Microsoft System Center 2016, extend or optimize an existing one, migrate efficiently from a previous version of System Center, or debug your System Center solution.
Ransomware Hotline Server Install
24x7x365 IT Outsourcing Outsourced IT Support
Progent applies no startup fee and asks no monthly commitment for services provided during normal working hours. Progent's small granularity does away with large invoices for fast fixes so you won't be tempted to permit simple problems to fester. .
Cisco IP phones Support and Setup
Cisco VoIP Phones and Unified Communications Network Consulting
Progent's Cisco certified networking consultants offer high-level support for Cisco Unified Communications Manager (CUCM) (previously CallManager). Progent can help you to integrate VoIP phones, design dial plans, set up SIP trunking and PSTN support, deploy ISR G2 routers with CUBE support, and deploy UCS server high availability solutions.
Security Audits NodeZero Cybersecurity Pen Testing
After Hours Security Consultancies NodeZero Certified Security Penetration Testing
Progent's certified security consultants can run NodeZero-based threat assessments to make sure your security monitoring and protection systems and policies are properly set up and effective.
Computer Consultant Identity Verification
Duo MFA and Single Sign-on (SSO) Network Consultants
Progent's Duo services utilize Cisco's Duo technology to defend against stolen passwords through the use of two-factor authentication. Duo enables single-tap identity verification on iOS, Android, and other personal devices.
Microsoft 365 and iPhones Remote Support Services
Microsoft 365 Exchange migration Help and Support
Microsoft allows you to create seamless hybrid ecosystems that combine Microsoft 365 Exchange Online and on-premises Exchange systems. This allows you to have specific Exchange mailboxes located on your corporate datacenter and other mailboxes resident on Microsoft 365. Progent's certified Exchange consultants can help your organization with any phase of planning, integrating and troubleshooting your hybrid Microsoft 365 Exchange Online solution. Progent's Exchange specialists can deliver as-needed support to help you resolve stubborn technical issues and also can provide extensive project management outsourcing to ensure your hybrid Microsoft 365 Exchange initiative is carried out on schedule and within budget.
Technology Professional ransomware rebuild
Hermes ransomware recovery Consulting Services
Progent's experienced ransomware recovery consultants can help your business to reconstruct an IT network damaged by a ransomware cryptoworm such as Ryuk, Dharma, NotPetya, or Locky.
SharePoint Server 2007 Network Consultants
SharePoint Server 2007 Technology Consulting
Progent's Microsoft-certified consultants can show you how to rationalize the economic justification for implementing SharePoint Server 2007, advise you on the most sensible version of SharePoint Server for your circumstances, offer configuration and deployment expertise, assist you to set up MS SQL Server as a supporting DBM, improve your network integrity, integrate your off-the-shelf and custom application software to operate with SharePoint Server 2007, develop a comprehensive security strategy that encompasses portal solutions, and provide maintenance and Help Desk support.
Microsoft BI Stack Contract Programming
SQL Server Reporting Services Developer Firms
Progent offers remote and on premises consulting to help your organization with any facet of BI reporting from troubleshooting or enhancing applications to planning and implementing a comprehensive business intelligence environment. Progent's BI consultants can assist you to support your current BI system, help you to upgrade reports from a legacy reporting platform to a current solution, and deliver custom remote mentoring tailored to your individual requirements. Progent's business reporting and analytics professionals offer expertise in all popular business intelligence reporting tools such as Microsoft's SQL Server business intelligence suite (SSIS, SSAS, and SSRS), Management Reporter/FRx, Microsoft Access, Crystal Reports, Power BI, Excel business analytics add-ins such as Power Pivot and Power View, and Report Designer.
ProSight Infrastructure Management On-site Technical Support
Network Troubleshooting Engineer
Progent's ProSight WAN Watch is a network infrastructure management service that makes it simple and inexpensive for smaller businesses to diagram, track, reconfigure and debug their connectivity appliances such as routers and switches, firewalls, and load balancers plus servers, client computers and other networked devices. Incorporating state-of-the-art Remote Monitoring and Management technology, ProSight WAN Watch ensures that network diagrams are kept updated, captures and displays the configuration information of virtually all devices on your network, tracks performance, and generates alerts when problems are discovered. By automating complex management and troubleshooting activities, ProSight WAN Watch can cut hours off ordinary tasks such as network mapping, reconfiguring your network, locating devices that need critical updates, or identifying the cause of performance bottlenecks.
Freelance Web Consultants Part Time Job
Contractor Jobs Independent MRP Contractor
Our Experts Team provides consulting in important areas that include Macintosh integration and programs; Expertise for Linux-powered, UNIX-based, and Sun environments; Manufacturing Resource Planning, Enterprise Resource Planning, or Customer Relationship Management consulting; Mission-critical and specialized application help; CIO, business analyst, and project management outsourcing; Special program design and integration; Web, eCommerce, EDI, and customer portal development and integration; Database management and efficiency consulting; Business information expertise; and Telecom architecture support.
Remote Consulting Virtual Call Desk
Call Desk Sharing Network Engineer
Progent's Standard Help Desk Services provide a comprehensive service desk solution that handles all aspects of online desktop technical support from service requests through ticketing, remote desktop control, status tracking, problem solving, and management reports. Help Desk services are offered at a substantial discount from Progent's normal desktop service rates, and Progent offers the option of rapid on-demand escalation to Level 2 and Level 3 experts to resolve the most issues.
Computer Consultants Cisco Firepower 4100 Series Firewalls
On-site Technical Support Cisco Secure Firewall 3100 Series
Cisco's Firepower NGFWs Firewalls deliver a significant performance boost over Cisco's popular ASA 5500-X firewalls and include unified management and automation of modern cybersecurity features like application visibility and control (AVC), next-generation intrusion protection with risk prioritization, advanced malware protection, URL filtering, and sandboxing. Progent's Cisco CCIE firewall consultants can assist you to design and carry out an efficient migration to Cisco Firepower firewalls from Cisco's legacy ASA 5500-X, ASA 5500, or PIX firewalls and help you integrate Firepower appliances with Cisco's subscription-based security services to create and centrally manage network environments that include branch offices, data centers, and cloud resources.
SMS Migration Consultant Services
SMS Server Migration Setup and Support
Systems Management Server 2003 offers added functionality for change and configuration management of Windows-powered systems through SMS Feature Packs. Feature Packs lower the net administrative costs of managing and configuring software by making it easier to copy system images, control mobile devices, and run management tools. In addition to advising you about techniques to save management expenses by installing SMS 2003 Feature Packs, Progent's consultants can help you plan and implement IT projects that cover areas that Feature Packs are designed to streamline. Progent's migration and upgrade services can lower cost and reduce business disruption as you move to the latest operating systems and applications. Progent's wireless engineers can help you define efficient procedures and policies to manage handheld computers and smart mobile communication devices so your field force stays productive and secure. Progent's CISSP-certified consultants and CISM-certified security experts can show you how to develop a security strategy that incorporates policies, processes and IT products to keep your IT computer system safe.
Juniper Junos Management Firewall Support
Juniper Junos CLI Security Evaluation
Progent's Juniper-certified network engineers can help you utilize Junos OS and the Junos platform of network management applications to configure, administer, and monitor Junos-powered devices; migrate to the Junos OS operating system from other Juniper software platforms such as ScreenOS; and upgrade your Juniper routers, switches, and gateways to the latest version of Junos OS.
Barracuda Networks Consulting
Barracuda Networks F600D Series Firewalls Protection
Barracuda's value-priced CloudGen Firewall devices offer web filtering, safe remote connectivity, SSL tunnel VPN, secure SD-WAN, and modern Zero-Trust support with centrally managed and monitored services encompassing your whole enterprise including on-premises, public cloud, and hybrid network architectures. Public clouds supported include Microsoft Azure, AWS, and Google Cloud Platform (GCP). Progent has the expertise to serve as your go-to source for network support, maintenance, education, and security expertise.
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