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Does Progent offer project management services?
For advanced project management support, Progent offers the services of veteran IT experts with years of experience as technology project managers for application development, business systems deployment, and business process re-engineering working with organizations ranging from Big 4 companies to dot-com startups to government agencies. These proven IT managers offer advanced management skills to help enterprise clients to follow best practices to ensure that development or deployment projects are successfully completed on schedule and on budget.
What are the advantages to my business of Progent's network monitoring services?
System Center Operations Manager improves the reliability of business-critical applications by proactively identifying and helping to resolve problems before they can bring down a network. Microsoft System Center Operations Manager can improve system performance by examining selected performance levels and use patterns on critical servers, allowing IT support staff to be more selective in adding performance-related products and to clean up trouble areas before they cause severe system bottlenecks. However, setting up Operations Manager to take complete advantage of this sophisticated monitoring solution can be a challenge. With over four years of experience with the NetIQ technology upon which MOM is based, Progent's network experts can help you choose appropriate Microsoft System Center Operations Manager features, deploy and configure Operations Manager, and write custom rules, scripts, reports and alerts for your network environment. Progent can also document Operation Manager's network monitoring policies and procedures for your IT staff.
Can Progent help integrate a business intelligence (BI) reporting solution that consolidates all our vital data?
Progentís business information reporting experts can provide remote and on premises expertise to help your organization with any aspect of BI reporting from troubleshooting or enhancing applications to planning and deploying an advanced BI environment. Progent's management reporting consultants can assist your company to support your current BI system, help you to upgrade reports and databases from an outdated reporting platform to a modern solution, and deliver as-needed remote training tailored to your individual needs. Progentís business reporting consultants can provide expertise in the leading business intelligence reporting and visualization platforms including the SQL Server business intelligence stack (SSIS, SSAS, and SSRS), Microsoft Management Reporter/FRx, Office Access, Crystal Reports, Microsoft Power BI, Excel business analytics add-ins including Power Pivot and Power View, and Report Designer.
Can Progent help my business develop custom eCommerce applications?
Progent's network experts can assist your business to create web sites that are driven by sales and inventory programs to minimize the cost and strengthen the reliability of on-line commerce. Progent can help you to implement a secure, highly available e-commerce infrastructure and create specialized web applications based on standard development tools and or customize available applications so that they work with your special business requirements. Progent offers affordable online access to experienced Microsoft SQL Server programmers and Oracle database developers and DBAs, and MySQL consultants to assist your company to complete line-of-business development projects.
What web development services are available from Progent?
If you need to redo your company web site, create in-house webs for purposes such as HR or worker training, create a successful web presence for a start-up venture, or build enterprise-grade, data integrated web solutions, Progent can provide capable and seasoned web site developers. Web development consulting offered by Progent's Applications Specialists Team include web site design, web project management, .ASP and .NET programming, and graphical content design. Progent's certified Microsoft SQL Server developers, Oracle programmers and database administrators, MySQL database application experts, and Microsoft Access developers can assist your business to plan, build, and maintain database-intensive sites. Progent's consultants can also help you design and manage a secure, dependable server and communications network including wireless connectivity, to host your web platforms.
Can Progent help us upgrade our legacy version of Dynamics GP to the current release?
Progent's consultants have supported Microsoft Dynamics GP and Great Plains ERP software for nearly 20 years and Progent has delivered integration, software development, education, and debugging since the product's debut. Progent can provide high-level support for updating out of date Dynamics GP deployments. Progent can help your business to plan, validate, and implement an efficient migration from a a legacy version to the current edition of Dynamics GP, Learn} about Progent's Dynamics GP migration and integration consulting.
Does Progent offer support for Microsoft SQL Server 2012?
Progent can provide the support of certified SQL Server 2012 engineers as well as experienced database application programmers, database administrators, project management experts, network infrastructure engineers, disaster recovery planning specialists, and certified security professionals to assist your business to maintain your SQL Server 2012 environment and configure a cost-effective and secure network infrastructure that helps you maximize the strategic benefit of Microsoft SQL Server 2012. Progent can also help your organization to upgrade to Microsoft SQL Server 2016 or transition to SQL Server 2014 from SQL Server 2012.
How can Progent help my business get the most benefit from Microsoft System Center Operations Manager?
Microsoft System Center 2016 Operations Manager (SCOM 2016) helps to ensure consistent performance and dependable uptime for critical workloads by providing unified, cross-platform monitoring of IT resources installed throughout local systems and cloud environments. Progent's SCOM consulting group offers advanced remote and onsite support to help organizations of any size to design, implement, optimize, update and troubleshoot SCOM 2016 solutions. Progent's SCOM 2016 consultants can assist your company to move to SCOM 2016 from older versions of Operations Manager or from different monitoring products, or combine a variety of monitoring systems into a unified IT management solution. Progent can also help you expand your Operations Manager 2016 environment to incorporate resources based in public clouds by providing Microsoft Azure integration consulting and Amazon AWS hybrid cloud expertise.
How can Progent help businesses create wireless solutions?
Progent's wireless technology consultants have wide-ranging expertise in the implementation and maintenance of wireless information technology and can help your IT team to design, install, manage and troubleshoot wireless ecosystems that are secure, resilient, scalable, simple to administer and use, ready to support your critical applications, and seamlessly incorporated into hybrid cloud networks. Online and on-premises Consulting services available from Progent cover a variety of wireless technologies and include smartphone and tablet management, Wi-Fi network design and deployment, Wi-Fi site surveys, Cisco wireless VoIP phone configuration and troubleshooting, and building-to-building wireless connections.
Can Progent provide a remote Help service for our small business?
Progent's Standard Help Desk Services offer an end-to-end solution that handles all aspects of online Level 1 desktop support from service requests through trouble ticket generation, managing accountability, screen sharing, progress tracking, problem solving, and and metrics. Designed for small organizations with few if any full-time service technicians for end users, Progent's Standard Help Desk Services offer online support at a significant savings from Progent's normal Level 1 desktop service rates. Progent can also provide fast as-needed escalation to subject matter consultants to resolve complex issues. To learn more, see Progentís online Help Desk services for small businesses.
Can Progent help us automate network infrastructure mapping and management?
Progentís ProSight WAN Watch infrastructure monitoring and management service makes it easy and inexpensive for small and mid-sized organizations to map, track, enhance and troubleshoot their networking appliances like switches, firewalls, and access points plus servers, printers, client computers and other devices. Incorporating cutting-edge Remote Monitoring and Management (RMM) technology, ProSight WAN Watch makes sure that infrastructure topology diagrams are always current, captures and displays the configuration of virtually all devices connected to your network, monitors performance, and generates notices when issues are detected. By automating time-consuming management processes, ProSight WAN Watch can knock hours off ordinary chores like making network diagrams, reconfiguring your network, finding appliances that need important updates, or isolating performance bottlenecks. Read about Progent's entire ProSight line of affordable network management outsourcing services for small and mid-size businesses.
How can Progent help us with SQL Server 2016?
SQL Server 2016 introduces significant improvements in speed, scale, security, high-availability, BOYD support, and integrated business intelligence. New features include PolyBase for processing structured and unstructured files simultaneously for data warehousing, R language support, Always Encrypted mode, Mobile Report Publisher, and centralized control over local and cloud-resident resources. Progent's Microsoft-certified SQL Server 2016 consultants offer remote and on-premises support to assist businesses of any size to plan, implement, administer or debug any edition of SQL Server 2016. Progent can also assist you to integrate SQL Server 2016 with all core Microsoft products including Windows Server, Exchange Server 2016, SharePoint Server, Microsoft Dynamics ERP, Skype for Business, and System Center Operations Manager.
How can Progent help improve the fault tolerance of my network?
Progent's consulting services for high availability networking offer access to Microsoft and Cisco-certified network professionals who will help you build a fault-tolerant computing environment that includes essential technologies and procedures for line-of-business applications. Progentís information technology experts can help your company to implement a system architecture with features such as fault tolerant Internet access, system load balancing, zero-downtime data centers, cloud backup, high-availability interoffice connectivity, and high-reliability multi-site systems. Progent can also provide disaster recovery preparedness consultants to help you design, validate, and document a disaster recovery process based on leading practices.
How can Progent help my business integrate Windows Hyper-V server virtualization software?
Progent's Microsoft-certified Windows Server 2016 Hyper-V experts and Windows Server 2012 R2 support experts can help you analyze the potential benefits of Hyper-V-based virtualization for your company, perform pilot implementations to verify Hyper-V's operation with your line-of-business applications, evaluate your network architecture for optimal performance with virtual server technology, help you in migrating to Windows Server 2016 or Windows Server 2012 R2 and configuring Hyper-V, train your network management staff to monitor and manage Hyper-V, offer expert consulting help for enhancing the protection of your virtual servers, establish and test disaster recovery procedures that maximize network uptime, and deliver continuing consulting and technical support including low-cost online troubleshooting and comprehensive Help Desk outsourcing.
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If your small business is in Contra Costa County
and you need technical support, IT outsourcing, or high-level expertise from a Microsoft or Cisco certified consultant,
call 925-362-2400 or visit Contact Progent.