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More Questions and Answers

Can Progent help our at-home workers integrate VoIP solutions?
Progent can help small and mid-size organizations to configure VoIP technology to provide their at-home workers the benefit of seamless extensions of the company phone network. To find out about ways Progent's experts can help your at-home workers to deploy and troubleshoot VoIP technology, see IP voice consulting expertise for teleworkers.

Does Progent Offer MySQL Application Programming and DBA Services?
Progent's MySQL application developers and database administrators offer affordable online DBA or software development services and can assist businesses of all sizes to configure and support MySQL within a dependable network infrastructure that offers high levels of speed, expandability, and security. Progent also has experience assisting companies port applications from an Oracle environment to MySQL.

How can Progent help us migrate to Skype for Business Server?
Progent's Microsoft-certified Skype for Business consultants offer remote and on-premises expertise for companies of any size to assess the benefits of migrating to Microsoft Skype for Business Server or Skype for Business Online from any version of Microsoft Lync Server or Microsoft Office Communications Server. Progent can help you to plan a local, cloud-based or mixed topology; integrate Skype for Business with Microsoft SQL Server, Exchange Server, SharePoint Server and Office or Office 365; set up HA solutions; connect Skype for Business with your PBX system and PSTN gateway; and integrate third-party collaboration platforms like Cisco UC. Progent's certified data security experts can assist you to create and verify a security environment for your Skype for Business deployment that is compliant with government and industry standards. Progent can also help you create a hybrid cloud network model that integrates on-premises Skype for Business Server with the cloud services Skype for Business Online or Teams.

Can Progent help integrate Linux/UNIX and Windows environments?
Progent can help you configure Microsoft Windows Services for UNIX (SFU) to achieve compatibility between Windows and UNIX environments. SFU provides interoperability between Windows Server 2003 and different versions of UNIX including Solaris 7 and 8, HP-UX 11i, AIX 5L 5.2, and Red Hat Linux 8.0. Windows Services for UNIX permits you to share Windows folders over NFS and the latest authentication in native Windows Server Active Directory environments. SFU's Interix subsystem features a complete set of UNIX tools and shells, support for a single rooted file system, and a software development kit for porting programs.

Can Progent help us configure and troubleshoot Cisco Unified Communications Manager (CUCM) or CallManager?
Cisco Unified Communications Manager (CUCM), originally branded CallManager, is the core of Cisco's communications and collaboration portfolio. Cisco Unified CM and Unified CM Express (CME) provide a location-independent IP-PBX by integrating tightly with unified messaging apps that include Cisco Unified CM IM and Presence Service, Unity Express (CUE) for voicemail management, Cisco Unified Mobility for Single Number Reach (SNR), and Cisco Unified Contact Center Enterprise for building an advanced customer contact solution. Progent's CCIE-certified CUCM and CallManager consultants can help with any aspect of Unified Communications Manager configuration and debugging in areas such as integrating VoIP phones and desktop video phones, reviewing dial plans, integrating SIP PSTN trunks and CUBE session border controllers, deploying ISR G2 routers with CUBE networking support, designing Cisco UCS server failover systems for high availability, and integration with Microsoft Exchange and Skype for Business.

Can Progent help us integrate teleconferencing services for our at-home workers?
Progent can help small and mid-size companies to implement and debug teleconferencing solutions to allow their at-home workers to interact safely and productively with colleagues and customers. To find out about ways Progent's consultants can assist you to integrate and manage video conferencing solutions for an at-home workforce, go to video conferencing expertise for at-home workers.

What Microsoft financial reporting applications can Progent help customize?
Progent's Experts Team provides in-depth consulting knowledge in crucial application areas, allowing you to tailor fast, low-cost and highly functional IT solutions that fit the unique needs of your business. Progent's line-of-business software developers can assist you to customize Microsoft's popular eCommerce-capable products including:

  • Microsoft Dynamics AX ERP Software (formerly Microsoft Axapta)
  • Microsoft Dynamics GP Business Accounting Software (formerly Great Plains)
  • Microsoft Dynamics NAV Software (formerly Microsoft Navision)
  • Microsoft Dynamics SL Business Accounting Software (formerly Solomon)
  • Microsoft Dynamics RMS

    Does Progent offer short-term IT staffing?
    Progent's short-term IT staffing services allow businesses to respond to the need for IT professionals without dealing with the expense and hassle associated with identifying and recruiting experienced technical help and without adding to your permanent workforce. For information about Progent's short-term IT staffing services, go to Progent's temporary staff augmentation services.

    Can Progent help with Citrix XenServer virtualization technology?
    Progent's Citrix XenServer engineers can help your company to understand the strategic benefits of XenServer and additional Citrix products, and can assist your IT organization to design, validate, implement, troubleshoot, and support a Citrix XenServer solution. Progent can also analyze your existing XenServer environment and show you how to optimize resource utilization, responsiveness, security and compliance, availability, and disaster recovery.



    More Questions and Answers

    If your small business is in Contra Costa County and you are in need of computer support, IT outsourcing, or top-level services from a Progent engineer, call 925-362-2400 or visit Contact Progent.



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