|2570 N. First Street, 2nd Floor
San Jose, CA 95131
||San Jose Network Support Services
||37053 Cherry Street
Newark, CA 94560
||Fremont Network Support Services
||26250 Industrial Blvd
Hayward, CA 94545
||Hayward Network Support Services
||1300 Clay Street
Oakland, CA 94612
||Oakland-Berkeley Network Support Services
||3790 El Camino Real
Palo Alto, CA 94306
||Palo Alto Network Support Services
||755 Baywood Drive, 2nd Floor
Petaluma, CA 94954
||Petaluma Network Support Services
||4695 Chabot Dr, Suite 200
Pleasanton, CA 94588
||Pleasanton Network Support Services
||6520 Lonetree Blvd
Rocklin, CA 95765
||Roseville Network Support Services
||1100 N Market Blvd
Sacramento, CA 95834
||Sacramento Network Support Services
||388 Market Street
San Francisco, CA 94111
||San Francisco Network Support Services
||2570 N. First Street, 2nd Floor
San Jose, CA 95131
||San Jose Network Support Services
||1900 S Norfolk, Suite 350
San Mateo, CA 94403
||San Mateo Network Support Services
||700 Larkspur Landing Cir
Larkspur, CA 94939
||San Rafael Network Support Services
||101 Cooper St, #4526
Santa Cruz, CA 95062
||Santa Cruz Network Support Services
||131 Stony Circle
Santa Rosa, CA 95401
||Santa Rosa Network Support Services
||3336 N Texas St
Fairfield, CA 94533
||Vacaville Network Support Services
||1261 Locust St
Walnut Creek, CA 94596
||Walnut Creek Network Support Services
More Questions and Answers
Does Progent Offer MySQL Application Programming and DBA Services?
Progent's MySQL software developers, database architects, and DBAs offer cost-effective online database administration or application programming support and can help businesses of all sizes to integrate and maintain MySQL in a robust network environment that provides high levels of performance, expandability, and protection. Progent also has proven skill helping businesses port applications from Oracle to MySQL.
What services are available from Progent for Microsoft Office Word and Office 365 Word?
Progent's Microsoft Office Word and Office 365 Word consultants offer a wide selection of economical remote support services to assist you to maintain your legacy Microsoft Office Word solution or help you to migrate to a newer release of Microsoft Office Word. Services available from Progent's Word experts include VBA programming, isolating and resolving compatibility issues between various releases of Word, integrating Office Word with other Microsoft Office apps like Office Excel and Outlook or with third-party data sources and add-ons,network optimization for dependable. reliable cloud connectivity, security and compliance consulting, and smart phone and tablet synchronization, and remote Microsoft Office Word training sessions customized for individuals or groups.
Does Progent support all major data backup/recovery products and services?
Progent's data backup consultants can provide consulting support for a broad range of utilities and services that deliver solutions for backing up Windows, Apple Mac, and Linux/UNIX physical and virtual servers and workstations plus laptops and smartphones. Progent supports all major data protection products by delivering services that include Altaro VM Backup consulting, Barracuda Backup and disaster recovery planning expertise, and DoubleTake/Carbonite integration. Progent also offers help with Acronis, MozyPro, Retrospect for Macintosh, Apple Time Machine, Symantec Backup Exec, BackupAssist, CrashPlan PRO, and Oracle Solaris FLARs. For large organizations, Progent can provide VMware Site Recovery Manager (SRM) expertise. In addition, Progent's ProSight Data Protection Services are offered to small and mid-sized organizations as a low cost and fully managed service for secure backup/disaster recovery (BDR).
Which ERP and MRP programs are supported by Progent?Microsoft Dynamics AX Enterprise Resource Planning Software (formerly Axapta)
Microsoft Dynamics GP Accounting Software (formerly Microsoft Great Plains)
Microsoft Dynamics NAV Software (formerly Navision)
Microsoft Dynamics SL Accounting Software (formerly Solomon)
Microsoft Dynamics RMS)
Macola ERP by Exact Software
MAS 90 ERP by Sage Software
QuickBooks Accounting Software by Intuit
Infor CloudSuite Industrial (SyteLine) ERP (formerly SyteLine)
Progent provides Enterprise Resource Planning and Manufacturing Resource Planning help for a selection of application software including:
Does Progent offer expertise with VMware NSX network virtualization?
VMware's NSX network virtualization technology allows you to create entire networks in software. NSX allows virtual networks to be provisioned in minutes and managed with a high level of automation regardless of the hardware used by the basic network infrastructure. VMware Site Recovery Manager (SRM) allows automated recovery, application mobility, and non-intrusive site migration, failback and site re-protect. Site Recovery Manager also permits non-disruptive testing for disaster recovery, upgrades and patches and can produce audit reports to confirm complete service restoration, validate Service Level Agreements and prove compliance. When integrated with VMware's NSX network virtualization platform, VMware SRM can rapidly recover the complete logical network topology at the secondary datacenter. Progent can provide the skills of a VCDX certified VMware NSX consultant and VMware SRM system architect to assist your organization to design, configure, test and maintain a disaster recovery solution based on VMware SRM and VMware NSX.
Does Progent support Microsoft and Cisco technology exclusively?
Progent's concentration is Microsoft software and Cisco network technology, but
Progent has broad experience in the design, installation, and integration of heterogeneous networks
that incorporate products from various top vendors. Support services available from Progent include Mac and iPad help, Linux integration, Sun Solaris coexistence with Windows, iPhone integration, Android phone integration and management, BlackBerry management and integration, Citrix Virtualization support, plus consulting for Computer Associates, HP/Compaq,
Dell Computers, IBM, Symantec, Trend Micro, VERITAS, and WatchGuard.
What are the advantages of Progent's model for remote support?
The majority of network problems can be resolved quickly by Progent's team of remote support experts. This eliminates lost network availability which can be caused by waiting for an on-site consultant to show up at your office. Furthermore, many independent engineers and network service firms demand minimum service charges that can turn a 10-minute visit into a 2-hour invoice. Progentís model of billing per minute and charging exclusively for service that is performed allows Progentís remote service engineers to solve hundreds of small issues every day at the least feasible cost. In addition, the security of having reliable access to Progent's large group of technical professionals opens the gates to a new realm of powerful IT technologies that many small companies might otherwise rule out because of the risk of having insufficient expertise.
What is Progent's response time for providing online technical support?
Progent's Technical Response Center is committed to providing the best level of online computer support offered anywhere for urgent and standard issues. For emergency issues that affect many users, vital personnel, or a line-of-business program, the Technical Response Center can respond within an hour. For standard issues, the TRC is committed to respond within two hours. In all cases, your trouble ticket will be generated promptly and correctly, You will be sent an acknowledgement from the ticketing system, and the TRC will check with you on every corrected problem to confirm you are comfortable with the outcome and willing to close the trouble ticket. Learn more details about Progent's Technical Response Center Customer Commitment.
How can Progent help us protect ourselves against Ransomware?
The ProSight Ransomware Preparedness Report service is a low-cost service based on a brief interview with a Progent information assurance consultant. The fact-finding interview is intended to evaluate your organization's ability either to block or recover quickly after a ransomware incident. Progent will consult with you personally to gather information concerning your current antivirus tools and backup system, and Progent will then deliver a written Basic Security and Best Practices Report document describing how you can apply best practices to deploy a cost-effective security and backup/recovery environment that meets your business needs. For more information, refer to Progent's ProSight Ransomware Preparedness Report.
Can Progent help us create a hybrid cloud solution based on Windows Server 2016
Progent's Microsoft-certified IT consultants offer Windows Server 2016 integration consulting to help businesses of all sizes to design and carry out an efficient move to Windows Server 2016 and Hyper-V 2016 using an on-premises, cloud-centric, or hybrid deployment model. Progent can help you to evaluate the benefits of Windows Server 2016 for your enterprise and can help you with any aspect of designing, deploying, administering or debugging your Windows Server 2016 and Hyper-V 2016 solution. Progent can assist you to benefit from the many new disaster recovery and security features of Windows Server 2016 and Hyper-V 2016 such as Windows Containers, Shielded Virtual Machines to protect against compromised administrators, Credential Guard and Remote Credential Guard, Just In Time (JIT) Privileged Access Management, Virtual Machine load balancing, Storage Replica for zero-data-loss disaster recovery, plus multi-domain failover clusters.
More Questions and Answers
If your small business is in Contra Costa County
and you are in need of computer assistance, IT outsourcing, or high-level expertise from a certified Progent professional,
call 925-362-2400 or visit Contact Progent.