More Questions and Answers
Can Progent help our law firm with NetDocs document management system?
NetDocuments is a leading cloud-based document management system designed for law practices. Progent offers the services of NetDocs consultants who can deliver high-level guidance to assist your organization to plan, deploy, administer, optimize, or troubleshoot a document management system solution powered by NetDocuments. For details about Progent's consulting support for NetDocuments, refer to NetDocs DMS expert support.
Can Progent help us integrate Cisco Catalyst 9100 Series Wi-Fi 6 APs?
Progent's Cisco Catalyst Wi-Fi 6 WAP consultants can provide economical online and on-premises support for Catalyst Wi-Fi 6 wireless access points. To find out more about Progent's support for Catalyst 9100 Family of 802.11ax APs, see Catalyst 9100 Wireless APs system planning, deployment, and management services.
Does Progent offer consulting support for Cisco's Meraki cloud-managed Wi-Fi access points?
Progent's Cisco Meraki Wi-Fi access point experts provide remote and on-premises support to assist organizations of any size to design, install, maintain, expand or troubleshoot Wi-Fi systems that utilize Cisco Meraki cloud-managed wireless access points. Progent can help you to configure and manage Meraki-based Wi-Fi networks for sites that can range from a teleworker's home or a branch office all the way to a large campus or a nationwide enterprise. Progent can also help you to integrate additional Cisco products such as switches, ASR routers and firewalls to create a seamless ecosystem that delivers identical connectivity, performance, security, manageability and uptime for wired and wireless clients irrespective of their location or computing device. (Check out Meraki switches integration.)
What web development services are available from Progent?
If you need to redo your company web site, create in-house webs for applications like as human resources or worker education, establish a compelling web presence for a new venture, or build enterprise-level, data-driven web applications, Progent can provide talented and experienced web developers. Web custom software development services available from Progent's Technology Specialists Group include web design and development, web site project management, .ASP and Microsoft .NET programming, and graphical content design and creation. Progent's certified Microsoft SQL Server programmers, Oracle programmers and database administrators, MySQL database consultants, and Office Access consultants can help your business to plan, build, and support database-powered sites. Progent's consultants can also help you construct and maintain a secure, robust server and communications infrastructure including remote and wireless connectivity, to support your web platforms.
Can Progent help integrate Linux/UNIX and Windows environments?
Progent can show you how to deploy Microsoft Windows Services for UNIX (SFU) to provide compatibility between Windows and UNIX networks. SFU offers interoperability between Windows Server 2003 and different implementations of UNIX including Solaris 7 and 8, HP-UX 11i, AIX 5L 5.2, and Red Hat Linux 8.0. Microsoft SFU allows you to share Windows folders over NFS and improved authentication in native Microsoft Windows Server Active Directory environments. SFU's Interix subsystem includes a complete library of UNIX utilities and shells, support for a single rooted file system, and a SDK for migrating applications.
Can Progent help us migrate efficiently to Exchange Server 2019?
Progent can help your organization in any phase of your upgrade to Exchange Server 2019 such as deploying Windows Server 2019 Core as a host for Exchange; planning HA system topology for an on-premises, cloud-based or hybrid deployment; moving mailboxes; designing and implementing Windows Hyper-V; setting up HLB; configuring DAG groups with MCDB solid-state caching; setting up Skype for Business 2019 for cloud voicemail; integration with SharePoint Server or SharePoint Online; preparing firewalls; integration with Microsoft Office 365; and configuring Outlook clients. For more information, see Progent's MS Exchange Server 2019 integration services.
Does Progent offer support for Cisco's Firepower Series of NGFW Firewalls?
Cisco's Firepower Next Generation Firewalls (NGFWs) provide a major performance boost compared to Cisco's previous-generation ASA 5500-X firewalls and include unified management of modern cybersecurity features such as application visibility and control (AVC), next-generation intrusion protection (NGIPS) with intelligent prioritization of risks, advanced malware protection (AMP), DDoS mitigation, and sandboxing. Progent's Cisco-certified CCIE firewall experts can help your organization to design and execute a smooth upgrade to Cisco Firepower firewalls from legacy ASA 5500-X, ASA 5500, or PIX appliances and help you integrate Firepower appliances with Cisco's subscription-based security services to build and centrally manage network environments that include branch offices, data centers, private clouds and public clouds. For more information about Cisco's Firepower line of Next Generation Firewalls, visit Cisco Firepower firewalls integration expertise.
What are the advantages of being a Microsoft-certified Partner?
Because Progent is a Microsoft-certified Partner, each Progent MCSE support expert and network consultant has access to the technical and educational resources necessary to offer the best computer help available. Progent has world-class expertise in the design, implementation and troubleshooting of Microsoft-based business solutions. Progent's Microsoft-certified consultants offer Active Directory consulting, Microsoft Exchange 2016 Server planning and deployment, Microsoft Exchange 2013 Server integration, Microsoft Exchange 2010 Server maintenance, Microsoft Exchange 2003 troubleshooting, Windows Server 2016 hybrid integration, Windows Server 2012 R2 integration, Windows Server 2008 R2 consulting and support, plus Windows 10 planning support, Microsoft Windows 8.1 integration expertise, Microsoft Windows 7 technical support, Microsoft Office 365 application development and training, and Microsoft Dynamics GP customization.
Can Progent help us design and integrate a Barracuda Backup solution?
Barracuda Backup is a low-cost, subscription-based backup and disaster recovery service for small and mid-size organizations. A Barracuda Backup deployment can incorporate a custom-designed physical appliance manufactured by Barracuda or a software-based appliance with similar functionality but which utilizes your own storage hardware. Barracuda Backup safeguards vital company data generated on-premises, at one or more remote sites, or in the cloud. For disaster recovery, you can replicate data to the Barracuda Cloud, to Amazon AWS, or to any location with a physical or virtual Barracuda appliance. Progent is a certified Barracuda partner and Progent's Barracuda Backup consultants can provide a broad range of consulting services to help your business to design, integrate, operate and troubleshoot a backup and disaster recovery system built on Barracuda Backup. For additional information, see Barracuda Backup and disaster recovery consultants.
Does Progent offer desktop support services?
Progent can deliver a broad range of affordable consulting and support services to help your business to install, configure, repair, and manage workstations and laptops based on Windows, macOS and OS X, or popular editions of Linux. Progent's desktop PC support services include Windows 10 planning and migration support, Windows 8.1 consulting support, Windows 7 maintenance, MS Office and Office 365 integration, and 64-bit processing expertise.
Does Progent offer support for video conferencing and immersive telepresence?
Progent offers the support of an accredited video conferencing and telepresence engineer with an extensive background integrating technology from the major video conferencing/telepresence providers such as Cisco/TANDBERG, Polycom, LifeSize and Radvision and can help your company to design, install, expand, or troubleshoot a telepresence environment that protects your investment and maximizes the business value of your IT network. Progent can also provide the services of network infrastructure consultants able to help companies of any size to build and troubleshoot a network that delivers the performance, reliability, security, and expandability you need to support your telepresence environment.
How Can Progent help our company support or upgrade Exchange 2013?
Microsoft Exchange 2013 incorporates major enhancements to the capabilities of its predecessor Microsoft Exchange Server 2010 and delivers important new features plus a redesigned architecture. These improvements affect key facets of IT like ease of administration, availability, compliance, cost of ownership, collaboration, expandability, throughput, compatibility, and the user experience. Progent's certified Exchange Server 2013 consultants can provide online or onsite expertise to assist your organization to manage, tune and debug your Exchange 2013 deployment. Progent also offers Exchange 2016 migration expertise and Office 365 Exchange Online consulting to help you move to a more current version of Exchange Server in a local, cloud-based, or hybrid deployment.
What is Managed Network Monitoring and how can it help my business?
Managed Network Monitoring is a form of co-sourcing that enables your in-house IT team to take advantage of the system monitoring activities of an outside IT support firm. If your business has a small internal information technology staff, Progent's Managed Network Monitoring outsourcing package is an affordable way to optimize network availability, throughput and security.
Key features of Progent's Managed Network Monitoring Package include:
Progent does a needs evaluation and installs Operations Manager
Progent sets up a remote Microsoft Operations Manager server to monitor your IT system
Progent provides Helpdesk support, coordinated with System Center Operations Manager
Progent remotely monitors, diagnoses, and/or fixes network trouble spots
Progent performs ongoing network maintenance including installation of service packs and security updates
Hardware must be covered by manufacturer's on-site warranty service
Can Progent help us automate network infrastructure mapping and management?
ProSight WAN Watch infrastructure management service makes it easy and inexpensive for smaller organizations to diagram, track, enhance and debug their connectivity appliances like routers, firewalls, and load balancers as well as servers, printers, endpoints and other devices. Incorporating state-of-the-art RMM technology, ProSight WAN Watch ensures that network maps are always current, captures and manages the configuration information of virtually all devices connected to your network, monitors performance, and sends notices when issues are detected. By automating time-consuming network management activities, ProSight WAN Watch can cut hours off ordinary tasks like making network diagrams, expanding your network, locating devices that require important updates, or isolating performance problems. Read about the complete ProSight suite of affordable network management outsourcing services for small and mid-size organizations.
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If your small business is in Contra Costa County
and you need computer support, IT outsourcing, or high-level expertise from a certified Progent professional,
call 925-362-2400 or visit Contact Progent.