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More Questions and Answers

Can Progent help our law firm with NetDocs document management system?
NetDocuments is a leading cloud-based document management system designed for law practices. Progent offers the services of NetDocs consultants who can deliver high-level guidance to assist your organization to plan, deploy, administer, optimize, or troubleshoot a document management system solution powered by NetDocuments. For details about Progent's consulting support for NetDocuments, refer to NetDocs DMS expert support.

Can Progent help us integrate Cisco Catalyst 9100 Series Wi-Fi 6 APs?
Progent's Cisco Catalyst Wi-Fi 6 WAP consultants can provide economical online and on-premises support for Catalyst Wi-Fi 6 wireless access points. To find out more about Progent's support for Catalyst 9100 Family of 802.11ax APs, see Catalyst 9100 Wireless APs system planning, deployment, and management services.

Does Progent offer consulting support for Cisco's Meraki cloud-managed Wi-Fi access points?
Progent's Cisco Meraki Wi-Fi access point experts provide remote and on-premises support to assist organizations of any size to design, install, maintain, expand or troubleshoot Wi-Fi systems that utilize Cisco Meraki cloud-managed wireless access points. Progent can help you to configure and manage Meraki-based Wi-Fi networks for sites that can range from a teleworker's home or a branch office all the way to a large campus or a nationwide enterprise. Progent can also help you to integrate additional Cisco products such as switches, ASR routers and firewalls to create a seamless ecosystem that delivers identical connectivity, performance, security, manageability and uptime for wired and wireless clients irrespective of their location or computing device. (Check out Meraki switches integration.)

What web development services are available from Progent?
If you need to redo your company web site, create in-house webs for applications like as human resources or worker education, establish a compelling web presence for a new venture, or build enterprise-level, data-driven web applications, Progent can provide talented and experienced web developers. Web custom software development services available from Progent's Technology Specialists Group include web design and development, web site project management, .ASP and Microsoft .NET programming, and graphical content design and creation. Progent's certified Microsoft SQL Server programmers, Oracle programmers and database administrators, MySQL database consultants, and Office Access consultants can help your business to plan, build, and support database-powered sites. Progent's consultants can also help you construct and maintain a secure, robust server and communications infrastructure including remote and wireless connectivity, to support your web platforms.

Can Progent help integrate Linux/UNIX and Windows environments?
Progent can show you how to deploy Microsoft Windows Services for UNIX (SFU) to provide compatibility between Windows and UNIX networks. SFU offers interoperability between Windows Server 2003 and different implementations of UNIX including Solaris 7 and 8, HP-UX 11i, AIX 5L 5.2, and Red Hat Linux 8.0. Microsoft SFU allows you to share Windows folders over NFS and improved authentication in native Microsoft Windows Server Active Directory environments. SFU's Interix subsystem includes a complete library of UNIX utilities and shells, support for a single rooted file system, and a SDK for migrating applications.

Can Progent help us migrate efficiently to Exchange Server 2019?
Progent can help your organization in any phase of your upgrade to Exchange Server 2019 such as deploying Windows Server 2019 Core as a host for Exchange; planning HA system topology for an on-premises, cloud-based or hybrid deployment; moving mailboxes; designing and implementing Windows Hyper-V; setting up HLB; configuring DAG groups with MCDB solid-state caching; setting up Skype for Business 2019 for cloud voicemail; integration with SharePoint Server or SharePoint Online; preparing firewalls; integration with Microsoft Office 365; and configuring Outlook clients. For more information, see Progent's MS Exchange Server 2019 integration services.

Does Progent offer support for Cisco's Firepower Series of NGFW Firewalls?
Cisco's Firepower Next Generation Firewalls (NGFWs) provide a major performance boost compared to Cisco's previous-generation ASA 5500-X firewalls and include unified management of modern cybersecurity features such as application visibility and control (AVC), next-generation intrusion protection (NGIPS) with intelligent prioritization of risks, advanced malware protection (AMP), DDoS mitigation, and sandboxing. Progent's Cisco-certified CCIE firewall experts can help your organization to design and execute a smooth upgrade to Cisco Firepower firewalls from legacy ASA 5500-X, ASA 5500, or PIX appliances and help you integrate Firepower appliances with Cisco's subscription-based security services to build and centrally manage network environments that include branch offices, data centers, private clouds and public clouds. For more information about Cisco's Firepower line of Next Generation Firewalls, visit Cisco Firepower firewalls integration expertise.

What are the advantages of being a Microsoft-certified Partner?
Because Progent is a Microsoft-certified Partner, each Progent MCSE support expert and network consultant has access to the technical and educational resources necessary to offer the best computer help available. Progent has world-class expertise in the design, implementation and troubleshooting of Microsoft-based business solutions. Progent's Microsoft-certified consultants offer Active Directory consulting, Microsoft Exchange 2016 Server planning and deployment, Microsoft Exchange 2013 Server integration, Microsoft Exchange 2010 Server maintenance, Microsoft Exchange 2003 troubleshooting, Windows Server 2016 hybrid integration, Windows Server 2012 R2 integration, Windows Server 2008 R2 consulting and support, plus Windows 10 planning support, Microsoft Windows 8.1 integration expertise, Microsoft Windows 7 technical support, Microsoft Office 365 application development and training, and Microsoft Dynamics GP customization.

Can Progent help us design and integrate a Barracuda Backup solution?
Barracuda Backup is a low-cost, subscription-based backup and disaster recovery service for small and mid-size organizations. A Barracuda Backup deployment can incorporate a custom-designed physical appliance manufactured by Barracuda or a software-based appliance with similar functionality but which utilizes your own storage hardware. Barracuda Backup safeguards vital company data generated on-premises, at one or more remote sites, or in the cloud. For disaster recovery, you can replicate data to the Barracuda Cloud, to Amazon AWS, or to any location with a physical or virtual Barracuda appliance. Progent is a certified Barracuda partner and Progent's Barracuda Backup consultants can provide a broad range of consulting services to help your business to design, integrate, operate and troubleshoot a backup and disaster recovery system built on Barracuda Backup. For additional information, see Barracuda Backup and disaster recovery consultants.

Does Progent offer desktop support services?
Progent can deliver a broad range of affordable consulting and support services to help your business to install, configure, repair, and manage workstations and laptops based on Windows, macOS and OS X, or popular editions of Linux. Progent's desktop PC support services include Windows 10 planning and migration support, Windows 8.1 consulting support, Windows 7 maintenance, MS Office and Office 365 integration, and 64-bit processing expertise.

Does Progent offer support for video conferencing and immersive telepresence?
Progent offers the support of an accredited video conferencing and telepresence engineer with an extensive background integrating technology from the major video conferencing/telepresence providers such as Cisco/TANDBERG, Polycom, LifeSize and Radvision and can help your company to design, install, expand, or troubleshoot a telepresence environment that protects your investment and maximizes the business value of your IT network. Progent can also provide the services of network infrastructure consultants able to help companies of any size to build and troubleshoot a network that delivers the performance, reliability, security, and expandability you need to support your telepresence environment.

How Can Progent help our company support or upgrade Exchange 2013?
Microsoft Exchange 2013 incorporates major enhancements to the capabilities of its predecessor Microsoft Exchange Server 2010 and delivers important new features plus a redesigned architecture. These improvements affect key facets of IT like ease of administration, availability, compliance, cost of ownership, collaboration, expandability, throughput, compatibility, and the user experience. Progent's certified Exchange Server 2013 consultants can provide online or onsite expertise to assist your organization to manage, tune and debug your Exchange 2013 deployment. Progent also offers Exchange 2016 migration expertise and Office 365 Exchange Online consulting to help you move to a more current version of Exchange Server in a local, cloud-based, or hybrid deployment.

What is Managed Network Monitoring and how can it help my business?
Managed Network Monitoring is a form of co-sourcing that enables your in-house IT team to take advantage of the system monitoring activities of an outside IT support firm. If your business has a small internal information technology staff, Progent's Managed Network Monitoring outsourcing package is an affordable way to optimize network availability, throughput and security.

Key features of Progent's Managed Network Monitoring Package include:

  • Progent does a needs evaluation and installs Operations Manager
  • Progent sets up a remote Microsoft Operations Manager server to monitor your IT system
  • Progent provides Helpdesk support, coordinated with System Center Operations Manager
  • Progent remotely monitors, diagnoses, and/or fixes network trouble spots
  • Progent performs ongoing network maintenance including installation of service packs and security updates
  • Hardware must be covered by manufacturer's on-site warranty service

    Can Progent help us automate network infrastructure mapping and management?
    ProSight WAN Watch infrastructure management service makes it easy and inexpensive for smaller organizations to diagram, track, enhance and debug their connectivity appliances like routers, firewalls, and load balancers as well as servers, printers, endpoints and other devices. Incorporating state-of-the-art RMM technology, ProSight WAN Watch ensures that network maps are always current, captures and manages the configuration information of virtually all devices connected to your network, monitors performance, and sends notices when issues are detected. By automating time-consuming network management activities, ProSight WAN Watch can cut hours off ordinary tasks like making network diagrams, expanding your network, locating devices that require important updates, or isolating performance problems. Read about the complete ProSight suite of affordable network management outsourcing services for small and mid-size organizations.

    More Questions and Answers

    If your small business is in Contra Costa County and you need computer support, IT outsourcing, or high-level expertise from a certified Progent professional, call 925-362-2400 or visit Contact Progent.

    An index of content::

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    Progent's Microsoft-Certified SQL Server consultants can provide an array of support services to assist small and midsize companies to design, implement, administer, and troubleshoot SQL 2008 solutions in order to gain the maximum competitive advantage from Microsoft's state-of-the-art information management technology. Also, Progent offers assistance with system architecture, company-wide security, and custom software development to increase the strategic advantage of your SQL Server investment.

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  • Windows Server 2012 R2 upgrade Consulting Services
    Professional Windows Server 2012 R2 Active Directory

    Progent's certified consultants can assist you to evaluate the advantages of Microsoft Windows Server 2012 R2 for your company, develop test environments and rollout plans, optimize your infrastructure for on-premises, multi-location, cloud-based, and hybrid datacenters, educate your IT support team, create a corporate-wide security plan, streamline IT administration, help with creating applications, and generate and validate a disaster recovery/business continuity plan.

  • SCDPM 2016 Consultant System Center 2016 Hybrid Cloud Integration Setup and Support
  • SQL Server 2012 AlwaysOn Integration MCSE Expert Certified SQL Server 2012 xVelocity Configuration
  • Server Virtualization Consulting Consult Virtualization
  • Service Providers Cisco Network Management Small Business IT Outsourcing Services Cisco Network Management
  • Services Documentation Online Support 24x7 Service Database Computer Engineer

  • Consultants SentinelOne Ransomware Protection
    SentinelOne Ransomware Protection Consulting

    Progent's ProSight Network Audits are a fast and low-cost alternative for small and medium-size businesses to obtain an unbiased evaluation of the overall health of their IT system. Powered by some of the top remote monitoring and management (RMM) platforms in the industry, and supervised by Progent's world-class group of IT experts, ProSight Network Audits help you see how well the deployment of your essential network devices conform to industry best practices. The Basic and Advanced versions of ProSight Network Audit services are offered at a low, one-time cost and provide instant ROI such as a more manageable and safer Active Directory implementation. Both options also offer the ongoing benefits of state-of-the-art remote network monitoring and management technology. These benefits can include simpler management, improved compliance with government and industry security standards, more efficient utilization of IT assets, quicker problem resolution, more reliable backup and restore, and higher availability.

  • Setup and Support Offsite DPM Data Backup Service Offsite Managed Data Backup Service Network Consultants
  • Setup and Support SQL Server 2012 Monitoring SQL Server 2012 AlwaysOn Consulting

  • Microsoft Exchange 2013 Information Technology Consulting
    Exchange 2013 Disaster Recovery Computer Engineer

    Exchange 2013 incorporates major improvements to the capabilities of its predecessor Exchange 2010 and introduces important innovations as well as a revamped architecture. These enhancements affect vital IT areas such as ease of administration, high availability (HA), security and compliance, operational costs, teamwork, expandability, performance, compatibility, and the user experience. Progent's Microsoft-certified Exchange 2013 consulting professionals can assist your organization to understand the potential advantages of migrating to Microsoft Exchange 2013, create an efficient test and deployment plan, and train your IT team to manage your Exchange 2013 solution. Progent also offers ongoing remote consulting and management for Exchange Server 2013.

  • Small Business WAPs Computer Consultants Small Business WAP131 Professional
  • Small Office Network Consulting Organization Small Office Recovery Services
  • Small Office Professionals Small Business Outsourcing Technology
  • Top Rated Pleasant Hill System Recovery Northern California
  • Sodinokibi ransomware protection and recovery Consult Snatch ransomware protection and recovery Consult

  • Telecommuting Job FAQ about Microsoft MCSA
    Contractor Q&A about Recruiter Microsoft Consultant

    To see answers to common enquiries concerning becoming a consultant at Progent, go to Consulting at Progent Questions and Answers.

  • Specialist CRISC Certified Risk and Information Systems Control Systems Engineer Consultant Services CRISC Certified Risk and Information Systems Control
  • Specialists Enterprise hybrid cloud integration Top Ranked Services Microsoft Azure hybrid cloud solutions
  • Support Firms Lafayette Concord Computer Consultancy Companies
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  • Technical Consultant CRISC Certified CRISC Certified Cybersecurity Consultant
  • Technical Support Organizations Contra Costa County 24/7 Network Support Consulting Lafayette

  • Database Application Development Consulting
    Database Programming Integration Services

    Progent's certified database developers offer businesses of any size online DBA and programming services for popular RDBMS platforms such as MS SQL Server, Oracle, MySQL, and Microsoft Office Access. Consulting services offered by Progent include installation and configuration, application architecture and programming, management support, synchronization strategies, storage management, performance optimization, data migration, information security, backup and recovery options, problem solving, and training.

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  • Top Contract Programming Firm Amazon SQS Amazon enterprise hybrid cloud solutions Coder
  • Top Network Management Services Microsoft Consulting Best Practices Best Practices Software Consulting Firm
  • Top Quality Ubiquiti UniFi Mobile App Technology Professional Ubiquiti's UniFi XG AP WiFi access points Specialist

  • Engineers NetApp MetroCluster Switchover
    NetApp SnapMirror Professionals

    NetApp MetroCluster is a high-availability and disaster recovery software suite that uses array-based storage clustering with continual replication to provide rapid, zero RPO disaster recovery (DR) between sites that are up to 185 miles away from one another. Progent's team of veteran network experts can help you to design, deploy, administer, update, test and troubleshoot a disaster recovery system based on NetApp MetroCluster. Progent can assist you to select an architecture for your MetroCluster deployment that meets your functional requirements and IT budget. Progent can make sure you follow leading practices for configuring your MetroCluster environment by providing help with procedures such as assigning disk pools and shelf IDs, determining aggregate layout, setting up volumes, setting up Data ONTAP configuration replication service, provisioning Cisco and Brocade switches, implementing a tiebreaker, designing a configuration replication network between your storage clusters, and testing your MetroCluster disaster recovery system to show adherence with industry standards and government mandates.

  • Top Rated Cisco and Microsoft Certified Moraga Design Company Walnut Creek Small Business IT Outsourcing Group

  • Top Rated domain expiration management Specialist
    24/7 ProSight domain expiration management Consultancy

    Progent's ProSight IT Asset Management is a cloud-based IT documentation management service that allows you to capture, update, retrieve and safeguard information about your network infrastructure, processes, business apps, and services. You can instantly locate passwords or serial numbers and be warned automatically about upcoming expirations of SSL certificates or warranties. By cleaning up and organizing your IT documentation, you can save as much as 50% of time thrown away trying to find critical information about your IT network. ProSight IT Asset Management features a common repository for storing and collaborating on all documents required for managing your business network like recommended procedures and How-To's. ProSight IT Asset Management also offers a high level of automation for collecting and relating IT information. Whether youíre planning enhancements, performing maintenance, or reacting to a crisis, ProSight IT Asset Management delivers the data you require when you need it.

  • Top Rated Lync Server 2013 Web Apps Server Specialist Technology Professional Lync Server 2013 and Android
  • UNIX Support Outsourcing FreeBSD Integration Specialists
  • Urgent Consulting Lync Server 2013 Front End Pool Lync Server 2013 dial plans Consultants
  • VMware Workspace ONE IT Consulting Group After Hours Computer Network Service Company VMware Workspace ONE
  • VPN IT Services Cisco Virtual Private Network Online Troubleshooting

  • Windows and Solaris Specialist
    Urgent UNIX, Windows Consultant Services

    Progent's UNIX family consulting services offer small companies and developers help with administering and maintaining UNIX, Linux or Solaris environments that coexist with Microsoft-powered networks. Progent can give your organization access to UNIX consultants, support professionals certified by Microsoft and Cisco, and security experts with CISSP certification. This broad array of expertise offers you a convenient single source to help you create and manage a protected and robust cross-platform network and communications infrastructure that allows UNIX and Microsoft coexistence by combining Windows with major variants of UNIX such as Apple macOS and OS X, Solaris, IBM AIX, HP-UX, BSD, SCO and SGI/Irix or major Linux platforms including RedHat, SuSE, Mandrake, Debian-GNU and Slackware.

  • WatchGuard XTM Firewall Security Services Consulting Services WatchGuard Firebox M570 Firewall
  • Walnut Creek Small Business IT Consultants Northern California, United States
  • Windows 10 Compatibility Testing Solution Provider Windows 10 Installation Engineer
  • Windows 2003 Online Technical Support Microsoft Windows 2003 Support and Integration
  • Windows 2008 R2 Remote Support Windows Server 2008 Hyper-VI Network Consultant

  • Data warehouse Expert Development
    Development Net Framework

    If you want to update your production web site, create internal webs for applications such as HR or worker training, design a powerful web presence for a new venture, or generate line-of-business, data-driven custom web applications, Progent can supply skilled and proven web designers. Progent's consultants can also show you how to build and maintain a secure, robust server and communications network, including off-site and wireless access, to run your web solutions.

  • Windows 7 Professionals 24-7 Windows 7 Upgrade Support and Setup
  • Windows Server 2008 R2 Configuration MCSE Expert Certified Computer Consultants Windows 2008 R2
  • Migrations Lafayette California
  • Windows Server 2012 Cluster Management IT Services Emergency Windows 2012 Cluster Server Computer Consultant
  • Windows Server 2016 Stretch Clusters Support and Setup Windows Server 2016 Business Continuity Technical Consultant

  • Urgent Check Point Newxt Ceneration Firewalls Technology Consulting Services
    Check Point 23000 Firewalls Security Auditing

    Progent's Check Point firewall consultants can help you design, configure, and administer firewall solutions that rely on Check Point NGFW firewall appliances and Check Point's subscription-based SandBlast security services. Progent's consultants can also assist you maintain legacy Check Point firewall models or upgrade efficiently to Check Point's modern security gateways.

  • Windows Server 2019 with Linux IT Services Windows Server 2019 integration Support Services
  • Windows, UNIX, Solaris Computer Consultant Windows and UNIX Services

  • Home Based Microsoft Consultant Openings
    Home Based Network Consultants From Home Job

    Progent is convinced that a well architected and implemented information system can be a pivotal piece for accelerating any company's success, and Progent applies this philosophy in our own network infrastructure. We have built a non-stop virtual office infrastructure that allows Progent's in-house consultants and certified contractors to offer fast and efficient service, collaborate closely on complex jobs, and experience career and personal maturity from being part of an exciting business ethos of self motivation and independence.

  • Windows, UNIX, Solaris Remote Consulting UNIX, Windows Professional
  • Concord Software Security Consultant Northern California