Onsite Service Available in Concord, Walnut Creek, Danville, Pleasant Hill, Martinez, Lafayette, Pittsburg, Antioch, Orinda

Northern California Contact Information:
Progent offers consulting services and onsite technical support throughout the California Central Valley, and the Monterey Peninsula.

 Onsite IT Consulting
Progent locations in

City Address Phone Link
San Jose
Headquarters
2570 N. First Street, 2nd Floor
San Jose, CA 95131
408-240-9400 San Jose Network Support Services
Fremont 37053 Cherry Street
Newark, CA 94560
510-933-0400 Fremont Network Support Services
Hayward 26250 Industrial Blvd
Hayward, CA 94545
510-300-1400 Hayward Network Support Services
Oakland-Berkeley 1300 Clay Street
Oakland, CA 94612
510-899-7400 Oakland-Berkeley Network Support Services
Palo Alto 3790 El Camino Real
Palo Alto, CA 94306
650-543-0400 Palo Alto Network Support Services
Petaluma 755 Baywood Drive, 2nd Floor
Petaluma, CA 94954
707-772-1334 Petaluma Network Support Services
Pleasanton 4695 Chabot Dr, Suite 200
Pleasanton, CA 94588
925-621-2400 Pleasanton Network Support Services
Roseville-Citrus Heights 6520 Lonetree Blvd
Rocklin, CA 95765
916-910-1200 Roseville Network Support Services
Sacramento 1100 N Market Blvd
Sacramento, CA 95834
916-273-1400 Sacramento Network Support Services
San Francisco 388 Market Street
San Francisco, CA 94111
415-321-5400 San Francisco Network Support Services
San Jose 2570 N. First Street, 2nd Floor
San Jose, CA 95131
408-240-9400 San Jose Network Support Services
San Mateo 1900 S Norfolk, Suite 350
San Mateo, CA 94403
650-931-2400 San Mateo Network Support Services
San Rafael 700 Larkspur Landing Cir
Larkspur, CA 94939
415-526-1400 San Rafael Network Support Services
Santa Cruz 101 Cooper St, #4526
Santa Cruz, CA 95062
831-824-2134 Santa Cruz Network Support Services
Santa Rosa 131 Stony Circle
Santa Rosa, CA 95401
707-303-4400 Santa Rosa Network Support Services
Vacaville 3336 N Texas St
Fairfield, CA 94533
707-470-1313 Vacaville Network Support Services
Walnut Creek 1261 Locust St
Walnut Creek, CA 94596
925-362-2400 Walnut Creek Network Support Services





More Questions and Answers

Does Progent offer project management services?
For advanced project management support, Progent offers the services of veteran IT experts with years of experience as technology project managers for application development, business systems deployment, and business process re-engineering working with organizations ranging from Big 4 companies to dot-com startups to government agencies. These proven IT managers offer advanced management skills to help enterprise clients to follow best practices to ensure that development or deployment projects are successfully completed on schedule and on budget.

What are the advantages to my business of Progent's network monitoring services?
System Center Operations Manager improves the reliability of business-critical applications by proactively identifying and helping to resolve problems before they can bring down a network. Microsoft System Center Operations Manager can improve system performance by examining selected performance levels and use patterns on critical servers, allowing IT support staff to be more selective in adding performance-related products and to clean up trouble areas before they cause severe system bottlenecks. However, setting up Operations Manager to take complete advantage of this sophisticated monitoring solution can be a challenge. With over four years of experience with the NetIQ technology upon which MOM is based, Progent's network experts can help you choose appropriate Microsoft System Center Operations Manager features, deploy and configure Operations Manager, and write custom rules, scripts, reports and alerts for your network environment. Progent can also document Operation Manager's network monitoring policies and procedures for your IT staff.

Can Progent help integrate a business intelligence (BI) reporting solution that consolidates all our vital data?
Progentís business information reporting experts can provide remote and on premises expertise to help your organization with any aspect of BI reporting from troubleshooting or enhancing applications to planning and deploying an advanced BI environment. Progent's management reporting consultants can assist your company to support your current BI system, help you to upgrade reports and databases from an outdated reporting platform to a modern solution, and deliver as-needed remote training tailored to your individual needs. Progentís business reporting consultants can provide expertise in the leading business intelligence reporting and visualization platforms including the SQL Server business intelligence stack (SSIS, SSAS, and SSRS), Microsoft Management Reporter/FRx, Office Access, Crystal Reports, Microsoft Power BI, Excel business analytics add-ins including Power Pivot and Power View, and Report Designer.

Can Progent help my business develop custom eCommerce applications?
Progent's network experts can assist your business to create web sites that are driven by sales and inventory programs to minimize the cost and strengthen the reliability of on-line commerce. Progent can help you to implement a secure, highly available e-commerce infrastructure and create specialized web applications based on standard development tools and or customize available applications so that they work with your special business requirements. Progent offers affordable online access to experienced Microsoft SQL Server programmers and Oracle database developers and DBAs, and MySQL consultants to assist your company to complete line-of-business development projects.

What web development services are available from Progent?
If you need to redo your company web site, create in-house webs for purposes such as HR or worker training, create a successful web presence for a start-up venture, or build enterprise-grade, data integrated web solutions, Progent can provide capable and seasoned web site developers. Web development consulting offered by Progent's Applications Specialists Team include web site design, web project management, .ASP and .NET programming, and graphical content design. Progent's certified Microsoft SQL Server developers, Oracle programmers and database administrators, MySQL database application experts, and Microsoft Access developers can assist your business to plan, build, and maintain database-intensive sites. Progent's consultants can also help you design and manage a secure, dependable server and communications network including wireless connectivity, to host your web platforms.

Can Progent help us upgrade our legacy version of Dynamics GP to the current release?
Progent's consultants have supported Microsoft Dynamics GP and Great Plains ERP software for nearly 20 years and Progent has delivered integration, software development, education, and debugging since the product's debut. Progent can provide high-level support for updating out of date Dynamics GP deployments. Progent can help your business to plan, validate, and implement an efficient migration from a a legacy version to the current edition of Dynamics GP, Learn} about Progent's Dynamics GP migration and integration consulting.

Does Progent offer support for Microsoft SQL Server 2012?
Progent can provide the support of certified SQL Server 2012 engineers as well as experienced database application programmers, database administrators, project management experts, network infrastructure engineers, disaster recovery planning specialists, and certified security professionals to assist your business to maintain your SQL Server 2012 environment and configure a cost-effective and secure network infrastructure that helps you maximize the strategic benefit of Microsoft SQL Server 2012. Progent can also help your organization to upgrade to Microsoft SQL Server 2016 or transition to SQL Server 2014 from SQL Server 2012.

How can Progent help my business get the most benefit from Microsoft System Center Operations Manager?
Microsoft System Center 2016 Operations Manager (SCOM 2016) helps to ensure consistent performance and dependable uptime for critical workloads by providing unified, cross-platform monitoring of IT resources installed throughout local systems and cloud environments. Progent's SCOM consulting group offers advanced remote and onsite support to help organizations of any size to design, implement, optimize, update and troubleshoot SCOM 2016 solutions. Progent's SCOM 2016 consultants can assist your company to move to SCOM 2016 from older versions of Operations Manager or from different monitoring products, or combine a variety of monitoring systems into a unified IT management solution. Progent can also help you expand your Operations Manager 2016 environment to incorporate resources based in public clouds by providing Microsoft Azure integration consulting and Amazon AWS hybrid cloud expertise.

How can Progent help businesses create wireless solutions?
Progent's wireless technology consultants have wide-ranging expertise in the implementation and maintenance of wireless information technology and can help your IT team to design, install, manage and troubleshoot wireless ecosystems that are secure, resilient, scalable, simple to administer and use, ready to support your critical applications, and seamlessly incorporated into hybrid cloud networks. Online and on-premises Consulting services available from Progent cover a variety of wireless technologies and include smartphone and tablet management, Wi-Fi network design and deployment, Wi-Fi site surveys, Cisco wireless VoIP phone configuration and troubleshooting, and building-to-building wireless connections.

Can Progent provide a remote Help service for our small business?
Progent's Standard Help Desk Services offer an end-to-end solution that handles all aspects of online Level 1 desktop support from service requests through trouble ticket generation, managing accountability, screen sharing, progress tracking, problem solving, and and metrics. Designed for small organizations with few if any full-time service technicians for end users, Progent's Standard Help Desk Services offer online support at a significant savings from Progent's normal Level 1 desktop service rates. Progent can also provide fast as-needed escalation to subject matter consultants to resolve complex issues. To learn more, see Progentís online Help Desk services for small businesses.

Can Progent help us automate network infrastructure mapping and management?
Progentís ProSight WAN Watch infrastructure monitoring and management service makes it easy and inexpensive for small and mid-sized organizations to map, track, enhance and troubleshoot their networking appliances like switches, firewalls, and access points plus servers, printers, client computers and other devices. Incorporating cutting-edge Remote Monitoring and Management (RMM) technology, ProSight WAN Watch makes sure that infrastructure topology diagrams are always current, captures and displays the configuration of virtually all devices connected to your network, monitors performance, and generates notices when issues are detected. By automating time-consuming management processes, ProSight WAN Watch can knock hours off ordinary chores like making network diagrams, reconfiguring your network, finding appliances that need important updates, or isolating performance bottlenecks. Read about Progent's entire ProSight line of affordable network management outsourcing services for small and mid-size businesses.

How can Progent help us with SQL Server 2016?
SQL Server 2016 introduces significant improvements in speed, scale, security, high-availability, BOYD support, and integrated business intelligence. New features include PolyBase for processing structured and unstructured files simultaneously for data warehousing, R language support, Always Encrypted mode, Mobile Report Publisher, and centralized control over local and cloud-resident resources. Progent's Microsoft-certified SQL Server 2016 consultants offer remote and on-premises support to assist businesses of any size to plan, implement, administer or debug any edition of SQL Server 2016. Progent can also assist you to integrate SQL Server 2016 with all core Microsoft products including Windows Server, Exchange Server 2016, SharePoint Server, Microsoft Dynamics ERP, Skype for Business, and System Center Operations Manager.

How can Progent help improve the fault tolerance of my network?
Progent's consulting services for high availability networking offer access to Microsoft and Cisco-certified network professionals who will help you build a fault-tolerant computing environment that includes essential technologies and procedures for line-of-business applications. Progentís information technology experts can help your company to implement a system architecture with features such as fault tolerant Internet access, system load balancing, zero-downtime data centers, cloud backup, high-availability interoffice connectivity, and high-reliability multi-site systems. Progent can also provide disaster recovery preparedness consultants to help you design, validate, and document a disaster recovery process based on leading practices.

How can Progent help my business integrate Windows Hyper-V server virtualization software?
Progent's Microsoft-certified Windows Server 2016 Hyper-V experts and Windows Server 2012 R2 support experts can help you analyze the potential benefits of Hyper-V-based virtualization for your company, perform pilot implementations to verify Hyper-V's operation with your line-of-business applications, evaluate your network architecture for optimal performance with virtual server technology, help you in migrating to Windows Server 2016 or Windows Server 2012 R2 and configuring Hyper-V, train your network management staff to monitor and manage Hyper-V, offer expert consulting help for enhancing the protection of your virtual servers, establish and test disaster recovery procedures that maximize network uptime, and deliver continuing consulting and technical support including low-cost online troubleshooting and comprehensive Help Desk outsourcing.



More Questions and Answers

If your small business is in Contra Costa County and you need technical support, IT outsourcing, or high-level expertise from a Microsoft or Cisco certified consultant, call 925-362-2400 or visit Contact Progent.



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Progent's Microsoft-certified engineers offer advanced support in deploying, using and debugging all versions of Project Server and can deliver a broad variety of cost-effective remote support services based on industry best practices to assist businesses of any size to get all the benefits of this powerful platform. Support services available from Progent include system planning, installation and migration, strategies for secure collaboration among local and offsite users, network infrastructure optimization, and customized webinar training classes.

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For advanced project management support, Progent can provide the services of senior information technology professionals with years of experience in IT management, program development, and process engineering for organizations ranging from Big 4 firms to dot-com startups to state government agencies. These high-level IT managers can provide project management expertise to help enterprise customers follow best practices to ensure that major projects are completed on schedule and on budget.

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DoubleTake/Carbonite Software publishes a selection of tools intended to provide small companies a variety of affordable solutions for replicating and restoring vital applications such as Microsoft Exchange Server, Microsoft SQL Server, Blackberry, and Microsoft Office SharePoint. Progentís disaster recovery planning consultants have extensive experience incorporating DoubleTake/Carbonite products into small business information networks to create an advanced state of availability and business continuity readiness at a budget-friendly price.

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Progentís Microsoft-certified experts can provide small and midsize businesses IT consulting, maintenance, and repair services for Microsoft SharePoint Portal Server 2003. Microsoft Office SharePoint Portal Server is an enterprise portal solution for intelligently connecting people, groups and information. SharePoint Portal Server provides a common spot for your employees or clients to connect to, organize, distribute and manipulate useful data, files, and software and to communicate with other people. It allows faster and more intelligent decisions, more efficient sharing across teams and more economical business practices. The primary goal of SharePoint Server is to bring together, in a relevant way, all of the diverse sources of information available within and outside a business network. Windows SharePoint Services connect employees, customers, workgroups and projects with the information theyíve developed in a way that makes data easy to locate, download and re-use.

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Small to mid-sized businesses can now get all the advantages of Microsoft System Center Operations Manager and also have fast access to Progentís Microsoft Premier IT support professionals. With Progent's economically priced network service packages, small and midsize businesses can select a basic Microsoft System Center Operations Manager 2007-based co-sourcing service program with server monitoring, reporting, Help Desk and online service or a complete round-the-clock outsourcing solution. Progent supports Operations Manager 2007 to provide small business information systems enterprise-class reliability, protection, and productivity.

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Progent provides the services of Microsoft and Cisco-Premier network consulting experts to offer clients economical ways to help companies optimize the value of Microsoft and Cisco products. For networks that span from small offices to large corporations, Progent's expert engineers can assist you to enhance your information system's e-mail infrastructure, protection, availability, performance, and IT management.

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E-Mail Guard by Postini provides continually updated spam and virus blocking, content filtering, and protection from email-based DHA attacks and denial of service attacks. Progent is a Postini partner and support firm. If your business is too small to purchase for a standard Postini license, you can still have the use of Postiniís Perimeter Manager services through Progentís E-Mail Guard spam filtering and virus protection service program. Progentís expert email security consultants can help you devise an email security plan that incorporates antispam and virus protection technologies and policies.

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Progent's Cisco-certified wireless networking consultants offer remote and on-premises consulting and support services to assist your organization to plan, configure, manage, optimize, and repair Wi-Fi networks that utilize Cisco's Meraki access points. Progent's consultants can also assist your organization to design and implement hybrid environments that integrate on-premises and cloud-based services and that deliver seamless connectivity, advanced security, unified management, and dependable performance for all your mobile and desktop endpoints.

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Progent's pricing policy is to charge for remote support and on-site help per minute. As a result, you owe just for delivered support. Progent does not demand a more expensive rate for off-hours or emergency service, and inside California or in regions where Progent offers in-person service, Progent does not charge for travel time except for emergency calls where on-site time is less than four hours. In addition, Progent applies no initialization charge and asks no monthly commitment for support services delivered during regular business hours. Many service firms demand large minimum payments or charge for each fifteen minutes or longer. Progent's one-minute granularity avoids big bills for quick solutions so you won't be forced to allow simple problems to stay unaddressed.

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Progent's ProSight Email Guard uses the technology of leading information security companies to provide centralized management and world-class protection for all your email traffic. The hybrid architecture of Progent's Email Guard combines cloud-based filtering with a local security gateway device to offer advanced defense against spam, viruses, Denial of Service (DoS) Attacks, Directory Harvest Attacks (DHAs), and other email-borne threats. The cloud filter acts as a preliminary barricade and blocks most threats from making it to your network firewall. This decreases your vulnerability to inbound attacks and conserves network bandwidth and storage. ProSight Email Guard's on-premises security gateway appliance provides a further layer of inspection for inbound email. For outgoing email, the on-premises gateway provides AV and anti-spam filtering, protection against data leaks, and encryption. The onsite gateway can also help Microsoft Exchange Server to track and safeguard internal email traffic that stays inside your corporate firewall.

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Progent's Sun Solaris platform support services provide small and mid-size businesses and developers support for administering and supporting Solaris environments that coexist with Microsoft-powered networks. Progent can give your business access to Solaris consultants, consulting professionals certified by Microsoft and Cisco, and security specialists with CISSP credentials. This wide range of experience offers you an easy one-stop source to help you create and maintain a secure and reliable cross-platform network and communications infrastructure that allows Sun Solaris and Microsoft coexistence by combining Microsoft Windows with major variants of UNIX including Apple Mac OS X, Solaris, IBM AIX, Hewlett Packard HP-UX, Berkeley UNIX (BSD), SCO UNIX, and SGI/Irix or leading Linux platforms such as RedHat, SUSE, CentOS Linux, Ubuntu, PCLinuxOS, fedora Linux, Gentoo, Mandriva Linux, Debian GNU/Linux, and Slackware Linux.

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Microsoft Windows Server 2008 R2 features outstanding levels of performance, security, availability, scalability, and versatility that improve output of on-site, branch office, and mobile workers. Progent's Microsoft-certified experts can deliver affordable remote engineering, troubleshooting, and education services to help your company to design, implement, and manage Windows Server 2008 R2 in order to add significant strategic value to your network.

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Progent's team of application experts can provide in-depth consulting, software development, integration help, and webinar classes for popular applications covering key areas including ERP, general accounting, management reporting, web commerce application development, and the Microsoft Office family of business productivity solutions. As a Microsoft Partner with decades of experience providing high-level consulting and troubleshooting services remotely, Progent can help small businesses anywhere in the U.S. to avoid the time and fees associated with travel and on-site activity without sacrificing the high quality of technical support.

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Consultant Rates Information Systems Firms
Consultant Rates System Consultant

Progent's pricing model is to bill for phone support and on-premises help by the minute. As a result, you are charged only for received services. Progent does not impose a more expensive rate for off-hours or emergency service, and within California or in regions where Progent provides in-person service, Progent does not bill for travel time except for emergency support where on-site work is less than four hours. In addition, Progent imposes no initialization fee and requires no monthly commitment for support services provided during normal business hours. Many service firms demand large minimum fees or charge for each quarter hour or longer. Progent's small granularity avoids big invoices for fast solutions so you will not be tempted to permit simple problems to fester.

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CISM Certified Cybersecurity Management Consultants
CISM Certified Security Management Consultants

Progent can provide the support of CISM Certified security professionals. The Certified Information Security Manager (CISM) organization defines the core competencies and international standards of performance that information security professionals are expected to learn. CISM gives executive management the confidence that those who have qualified for their CISM credential possess the background and capability to provide effective security management and consulting services.

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SQL Server 2019 Always On Availability Groups Outsourcing
Information Technology Consulting SQL Server 2019 Machine Learning Server

Progent's Microsoft-certified SQL Server 2019 consultants can assist your organization to evaluate the business case for migrating to SQL Server 2019 and can provide fast remote or onsite access to consulting experts in system planning and deployment, application programming, database administration, and cybersecurity.

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wireless IP phone integration Remote Support
Meraki IT Consultants

Progent's Cisco-certified Wi-Fi integration consultants can help you to deploy, administer, and debug Cisco wireless products such as Aironet and Meraki Wave 2 Wi-Fi access points plus Cisco's Wireless Network Controllers.

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Professionals Windows Server Essentials Remote Web Access
Windows Server Essentials Launchpad Consult

Microsoft Windows Server 2012 R2 Essentials is a value-priced, entry-level platform that allows small businesses to make the move from the older physical in-house datacenter to the new hybrid networking model that combines both local and cloud-hosted software and infrastructure. Progent's consultants offer cost-effective remote consulting and technical support for Windows Server Essentials. Progent can help you to assess the possible business benefits of moving to WS 2012 R2 and implementing a hybrid on-premises/cloud-based model for your computing ecosystem. Progent can provide comprehensive project management support to help you design and execute a smooth migration to Microsoft Windows Server 2012 R2 Essentials, Office 365, and other Microsoft Cloud platforms and services. Progent also offers continuing consulting help, troubleshooting, and training.

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Technology Consulting Knowledge Transfer
Microsoft and Cisco Authorized Expert IT Training Computer Consultant

Progent is committed to knowledge transfer from Progent's consultants to clients. By teaching clients to deal with technical issues that are within their scope, Progent is able to concentrate on offering hard-to-find skills where Progent has little competition. Small businesses who work with trusted independent service providers or who employ internal support staffs benefit when Progent transfers information about critical technology and proven processes to make their IT environments more robust, secure, and efficient.

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24 Hour Exchange 2013 SharePoint integration Technical Support Services
Top Quality Exchange 2013 Compliance Technical Consultant

Microsoft Exchange Server 2013 includes significant improvements to the functionality of Microsoft Exchange 2010 and introduces powerful new features plus a redesigned architecture. These enhancements affect vital areas such as ease of administration, availability, security and compliance, operational costs, teamwork, expandability, performance, cross-version interoperability, and the user experience. Progent's certified Exchange Server 2013 consulting experts can help you evaluate the potential advantages of migrating to Exchange Server 2013, create a cost-effective validation and deployment strategy, and train your IT team to manage your Exchange 2013 environment. Progent also offers ongoing remote consulting and support and management for Exchange 2013.

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Microsoft Windows 2003 Support and Help
Windows Server 2003 Consultants

Progent's Microsoft-certified Windows Server 2003 engineers offer computer help and expert consulting services for the complete family of Microsoft .NET Enterprise Servers, Windows Server 2003, and Windows Server 2000. Progent's Microsoft Windows 2003 upgrade, configuration, administration, and support offerings include network planning, installation, project management, on-site and off-site network support and repair, Call Center services, expert security consulting, comprehensive outsourcing, and expert co-sourcing.

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Professionals 802.11
iPhone Integration Technical Support

Progent's Wireless Consulting Services provide a fast, economical option for businesses of all sizes to configure, manage and troubleshoot advanced wireless network technology. For 802.11n and the latest 802.11ac Wi-Fi environments, Progent can show you how to plan and deploy appliances such as Cisco's Aironet and Meraki wireless access points and wireless network controllers. For wireless email and web-based applications, Progent supports Apple IOS iPhones, Apple iPads, Google Androids, and Windows phones and tablets.

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Aironet 3600 Access Point IT Consultants
Aironet 2700 Access Point Computer Consulting

Progent's Cisco CCIE Wi-Fi network infrastructure consultants offer remote or onsite integration and troubleshooting support to assist your organization to plan, implement, upgrade, tune, administer and debug Aironet Wi-Fi access point environments of any size or architecture. Progent's Cisco Wi-Fi controller experts can also help you to combine your wireless ecosystem with your wired network and cloud-based resources to build a seamless enterprise connectivity solution that is easy to administer and expand. Progent also offers affordable Wi-Fi site surveys to help you to decide the most appropriate selection, location and setup of Aironet Wi-Fi access points to work with your unique workplace design, construction, and expected workloads.

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Support and Integration SCVMM 2012 Reporting
SCVMM 2012 Live Migration Online Technical Support

Progent can assist businesses of all sizes to adhere to best practices to configure System Center 2012 Virtual Machine Manager hosts, fabric, storage, and library resources; plan, integrate, and manage private clouds, virtual machines, and VMM services in SCVMM 2012; and integrate SCVMM with SCOM 2012 for enterprise-class monitoring. Progent can help you to move from a legacy release of SCVMM or from another virtualization management platform, and Progent can help you to enhance and troubleshoot your current SCVMM ecosystem to make sure you get maximum business value.

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SQL Server 2017 Automatic Database Tuning Consultant
SQL Server 2017 Automatic Database Tuning Online Troubleshooting

Progent's Microsoft-certified SQL Server 2017 consultants can help your business to assess the business benefits of upgrading to SQL Server 2017 and can help your organization to plan and implement a smooth migration of your databases and applications to any network model including on-premises, cloud-based, or hybrid. Progent's SQL Server experts offer remote or on-premises support services ranging from as-needed design assessment or troubleshooting to comprehensive project management to make sure your SQL Server 2017 project is successfully completed on time and within budget.

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Office 365 and Apple iOS Consulting
Remote Troubleshooting Office 365 Gmail migration

Office 365 Exchange Online allows you to utilize cloud-resident virtual machines, mailboxes and associated Exchange components to reduce capital costs and administrative overhead. You can deploy Office 365 Exchange Online to host all your Exchange mailboxes, or you can run a hybrid solution that incorporates on-premises and cloud-resident mailboxes. Progent's Microsoft-certified consulting experts can provide budget-friendly online technical support to help your organizations to assess the benefits of Exchange Online, plan a network topology that fits your business needs and budget, carry out an efficient migration from your existing Exchange organization to one that incorporates Exchange Online, train your management team and users, and deliver as-needed consulting and troubleshooting.

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Remote Support Online Support
24x7 Support Support and Integration

For mid-size companies who need network consulting services, Progent offers a variety of options including on-site service, remote support, off-site Call Center, round-the-clock support with automatic system monitoring, emergency staffing, business relocation services, software development, and professional consultation. For midsize businesses in California or other areas serviced by Progent's onsite consultants, Progent provides expert onsite support for solving network issues quickly and economically.

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UNIX, Windows Consulting Services
Solaris with Windows Consultancy

If your company network mixes UNIX, Linux or Sun Solaris technology with Windows, Progent can help you to incorporate your computers into a cohesive network that allows all your OS platforms to coexist for simple administration, seamless dataflow, high availability, superior performance, and tight security. Progent's UNIX/Linux/Solaris and Windows integration support offerings feature network infrastructure integration and support, consulting for Windows services for UNIX, online server monitoring and administration, remote technical help and repair, on-site technical support, and Contact Center support.

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Windows 7 Backup and Restore Remote Support
Microsoft Windows 7 Migration Support Services

Progent's certified engineers can assist your company to test Microsoft Windows 7 to confirm application compatibility and to determine its performance and reliability operating in your environment. Progent's consultants can also help you to evaluate the potential business advantages of moving to Microsoft Windows 7. If you decide that Windows 7 fits your business, Progent can help you to design and implement a smooth migration to Microsoft Windows 7 from a your current release of Microsoft Windows.

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On-site Technical Support SCCM Peer Cache
Technical Support Services SCCM Cloud Management Gateway

System Center Configuration Manager automates application and device provisioning across multiple sites, simplifies security and compliance settings control, keeps track of network resources, guards against company data leakage, provides health reporting, enables safe self service, and delivers a single control mechanism for managing mixed-operating system networks running on-premises, cloud, or hybrid deployment architectures. Progent's Microsoft-certified Configuration Manager consulting team and Microsoft Azure cloud integration specialists can help your organization with any aspect of designing, implementing, operating and troubleshooting a SCCM solution for on-premises, cloud, or hybrid environments.

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SharePoint 2013 Newsfeeds Configuration
SharePoint Business Connectivity Services Support and Integration

Progent has been delivering SharePoint consulting services since the initial SharePoint product was published over a decade ago, and Progent has the breadth and depth of technical knowledge to help businesses of any size to plan and carry out a SharePoint Server 2013 deployment and develop SharePoint Server 2013 applications that bring substantial business value to your IT investment. Progent's Microsoft-certified consultants can help you to evaluate the risks and benefits of upgrading to SharePoint Server or SharePoint Online from older releases of SharePoint or from a different collaboration solution; determine whether an on-premises, online or hybrid configuration is best suited for your organization; and select the right version of SharePoint 2013 for your purposes. Progent can provide comprehensive project management support or can assist in individual jobs associated with your SharePoint 2013 migration.

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Aironet Ruggedized APs On-site Technical Support
Aironet Ruggedized APs Integration Services

Progent's Cisco CCIE-certified Wi-Fi infrastructure consultants offer online or onsite integration and debugging support to help your organization to plan, configure, upgrade, tune, manage and debug Aironet wireless access point deployments of any scale or architecture. Progent's Cisco wireless controller experts can also assist you to combine your wireless ecosystem with your wired network infrastructure and cloud-based resources to create a seamless enterprise-wide connectivity foundation that is easy to administer and scale. Progent also offers affordable Wi-Fi site surveys to help you to determine the most appropriate selection, location and setup of Aironet Wi-Fi access points to accommodate your specific office design, construction, and anticipated workloads.

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Microsoft Windows 7 Migration Computer Consulting Microsoft and Cisco Certified Consultant Services Microsoft Windows 7
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Urgent Project Server 2010 Technology Consulting Services
Microsoft Project Server 2010 Applications Consulting

Progent's Microsoft-certified consultants can provide in-depth support in deploying, operating and troubleshooting any edition of Project Server and can provide a broad variety of affordable remote support services following industry best practices to help businesses of any size to receive all the advantages of this leading project management solution. Support services available from Progent include system design, software configuration and migration, strategies for secure collaboration among local and remote or mobile users, network optimization, and specialized webinar training.

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UNIX with Windows Support and Integration
UNIX with Windows On-site Support

Progent's UNIX family support services offer small businesses and developers assistance with administering and supporting UNIX, Linux or Solaris systems that coexist with Microsoft-powered technology. Progent offers your business access to UNIX consultants, consulting professionals certified by Microsoft and Cisco, and security specialists with CISM certification. This broad range of expertise provides you with a convenient single consulting firm to help you create and maintain a secure and robust mixed-platform network and communications environment that supports UNIX and Microsoft coexistence by integrating Windows with popular versions of UNIX such as Apple macOS and OS X, Solaris, IBM AIX, HP-UX, BSD, SCO and SGI/Irix or major Linux platforms such as RedHat, SuSE, Mandrake, Debian-GNU and Slackware.

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Network Consulting Catalyst Switch IPv6 Professional Catalyst Switch VSS

Technical Support Services Cisco VoIP Phones and CUBE
Cisco IP phones Network Engineer

Progent's Cisco IP phone and video IP phone consultants can help you to integrate, manage, and troubleshoot Cisco VoIP phones, video IP phones and wireless IP phones. Progent can provide expertise for all versions of Cisco's IP phones from discontinued VoIP devices to the newest media phones. Progent's IP telephony experts can also assist you to integrate your VoIP phones and video IP phones with Cisco Unified Communications Manager, originally branded CallManager, or with Unified CM Express to build a an advanced IP-PBX environment for unified messaging and collaboration. Progent can also help you to configure Cisco Unified Communications Manager applications that include Cisco Unified CM IM and Presence Service with Jabber support, Unity Connection for voicemail management, Mobile Connect for Single Number Reach, and Unified Contact Center Enterprise (UCCE) for creating an advanced customer contact solution. Progent can deliver expertise with all aspects of Cisco IP Phone integration including designing dial plans, configuring SIP gateways, deploying ISR G2 routers with CUBE internetworking capability, and designing Cisco UCS server failover and Cisco Survivable Remote Site Telephony systems for survivability.

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Professionals Microsoft Dynamics GP System Update Planning
Remote Technology Professional Dynamics GP Migration

Progent's consultants have delivered support for Dynamics GP and Great Plains ERP software for almost 20 years and Progent has provided integration, software development, training, and troubleshooting services since the platform's debut. Progent can provide advanced expertise for upgrading legacy Dynamics GP ERP systems. Progent can assist you to design, validate, and implement a cost-effective upgrade from a a legacy release of GP to the latest release of Dynamics GP.

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CCDP Certified Consultants ASA Firewalls
Cisco Expert Firepower Specialists

Progentís Cisco-Premier network experts offer professional PIX Firewall support services covering architecture, integration and maintenance of Cisco firewall and Cisco security products. The Cisco PIX 500 Security Appliance Series of Cisco firewalls delivers robust user and application policy enforcement, mutlivector threat protection, and secure connectivity services. Extending from small, plug-and-play desktop devices for small businesses and home offices to modular gigabit appliances, Cisco PIX firewalls offer a healthy level of security, speed and availability for business environments of all sizes. PIX firewalls are build around a hardened, specially designed platform, PIX OS, minimizing potential OS-specific security vulnerabilities. The Cisco PIX Firewall has received ICSA Firewall and IPsec certification plus Common Criteria EAL4 evaluation status. PIX firewalls provide multiple integrated security and networking services, including advanced application-aware firewall services, Voice over IP and multimedia security, site-to-site and remote-access IPsec VPN networking, intelligent access services, and extensive management tools. Progentís network consultants can show you how to select and deploy any Cisco PIX 500 Series firewalls including the Cisco PIX 501 Firewall, the Cisco PIX 506 Firewall, the Cisco PIX 506E, PIX 515 Firewalls, the PIX 515E Firewall, the Cisco PIX 520 Firewall, Cisco PIX 525 Firewalls and the Cisco PIX 535.

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Wireless Outsourcing
Cisco Aironet Computer Consultants

Progentís wireless consultants can help small companies design, select, test, configure and support secure building-to-building wireless bridging products that integrate transparently into your IT network while providing a degree of security that matches or exceeds wired connections. Progent provides expertise in wireless LAN/WAN technology from Cisco Aironet and Meraki, Proxim, and other small business wireless vendors and can help you identify and install the wireless connectivity solutions that fit best with your company requirements.

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Consult CISSP-ISSAP Security
CISSP Certified Cybersecurity Analyst Consult

Progent's CISSP-certified network security experts can assist businesses of any size with any facet of IT security. Progent can help create cost-effective cybersecurity solutions that guard a small office against advanced threats or Progent can design, configure, and monitor an end-to-end security environment for hybrid networks that support onsite, online, and mobile clients sharing IT resources spread across multiple physical datacenters and various clouds.

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Windows Server 2012 R2 Private Cloud Computer Consultants
24 Hour Windows Server 2012R2 Configuration Manager Computer Consultant

Progent's Microsoft-certified professionals can assist you to assess the advantages of Windows Server 2012 R2 for your organization, create test environments and migration strategies, optimize your infrastructure for on-premises, multi-location, cloud-based, and hybrid environments, educate your IT support team, create an enterprise-wide security strategy, automate IT administration, help with application development, and build and test a DR/BC plan.

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After Hours QTS/Herakles Data Center Consulting
QTS Data Center Sacramento Consultant Services

The QTS Internet Data Center facility is located in the seismically-stable Natomas neighborhood of Sacramento, CA. If you are currently utilizing the QTS data center as a colocation site or if your business is planning on moving your primary or offsite backup equipment to Herakles/QTS, Progent offers a range of affordable consulting services that include colocation relocation, equipment installation and upgrades, network improvements, project management services, virtual server configuration, remote monitoring, centralized network management, application development, disaster recovery planning and testing, data security evaluation, and the support of Progent's Test Lab.

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Microsoft Forefront TMG Integration Services
24 Hour Forefront Network Inspection System Remote Troubleshooting

Forefront Threat Management Gateway 2010 builds on the proven security capabilities of ISA Server and provides a easily administered Internet gateway that delivers a single-server platform for a variety of security functions such as an application and network layer firewall, URL monitoring and filtering, antimalware, intrusion protection, application proxy, VPN management, and HTTP/HTTPS inspection. Microsoft Forefront Threat Management Gateway 2010 includes advanced web security logging and reporting features, permits customized reports generated by Microsoft SQL Server, works with Active Directory to streamline authentication and policy enforcement, and can be operated as a virtual machine to cut costs and enhance availability. Progent's Microsoft engineers can help your company to plan and execute test and production implementations; interface Forefront Threat Management Gateway 2010 with Windows Server 2008 R2, AD, SQL Server, Microsoft Exchange Server, and SharePoint 2010; install Microsoft Forefront Threat Management Gateway to run on a virtual server with Microsoft Windows Hyper-V; and deliver ongoing consulting and troubleshooting. Progent's consultants can also assist your organization to migrate smoothly to Microsoft Forefront Threat Management Gateway from any version of ISA Server.

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Top Juniper J Series Gateway Cybersecurity Tech Services
Auditing Juniper J Series Firewall

Progent's Juniper-certified network engineers can assist your organization to design and carry out the installation of Juniper J Series firewall/VPN routers, configure security policies and fault-tolerant redundancy, and provide ongoing technical consulting and troubleshooting services.

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macOS Remote Consultants
OS X Online Consultant

Progent provides nationwide online technical support and troubleshooting services for businesses that run Apple Mac OS X networks or whose IT systems include a combination of Mac with Microsoft technology. Progent's consultants can provide Apple macOS and OS X clients a variety of IT services such as desktop support, upgrading to the latest edition of Mac OS X from other earlier versions of Apple macOS and Mac OS X, plus expertise with Apple macOS and Mac OS X applications. Progent's specialists in Apple technology can also help you with iPhone and iPad synchronization and troubleshooting, or moving to iCloud. Online IT help provides maximum leverage for your information technology budget by protecting user productivity and shortening the time billed for network repair services. Sophisticated online support utilities and skilled technicians and engineers combine to enable Progent to handle the majority of network issues without wasting time and money by going to your site. In the vast majority of situations your IT issues can be dealt with over the phone or through a mix of phone support and online network analysis. Progent can offer the services of Cisco certified CCIE infrastructure engineers and CISSP premier security specialists to assist with the toughest system problems.

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Consulting Services Systems Management Server
SMS Migration IT Services

Systems Management Server offers extra functionality for change and configuration management of Windows-powered systems through SMS Feature Packs. Feature Packs lower the net operational expense of managing and deploying software by making it simpler to install system images, control mobile devices, and operate management utilities. In addition to alerting you about ways to save management expenses by deploying SMS 2003 Feature Packs, Progent's consultants can help you plan and perform IT projects that cover processes that Feature Packs are intended to streamline. Progent's migration and update services can minimize cost and reduce business disruption as you move to new operating systems and programs. Progent's wireless consulting experts can show you how to define efficient processes and policies to manage handheld computers and intelligent portable phones so your field force stays efficient and secure. Progent's CISSP-certified consultants and CISM-certified security experts can show you how to design a security strategy that includes standards, processes and IT products to keep your IT network safe.

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Remote Support Services Dynamics GP Power BI
Microsoft Financial Software Network Consulting

Progentís Microsoft certified experts offer a range of consulting services for Microsoft Dynamics GP. Microsoft Dynamics GP/Great Plains is an accounting and business analysis package based, like all Microsoft financial tools, on the expandable and popular platform of Windows technology. Microsoft Dynamics GP provides a cost-effective solution for controlling and integrating accounting, e-commerce, supply chain, manufacturing, project accounting, field service, and HR. Dynamics GP is easy to deploy and configure, and with its modular design you are able to license only the functions you currently require, with the option to expand clients and increase capabilities in the future. Progentís Dynamics GP/Great Plains consulting experts can help you deploy, customize and manage the current version of Dynamics GP or migrate smoothly from an older version.

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Telecommuting Cisco Consulting Jobs
Employment Virtual Office Certified

Progent believes that a well architected and executed network can be a crucial factor for accelerating any firm's success, and Progent follows this philosophy in our own network infrastructure. We have created a non-stop virtual office infrastructure that allows our staff engineers and authorized contractors to offer fast and efficient service, collaborate closely on sophisticated jobs, and gain from career and private growth from being part of an exciting company ethos of self motivation and freedom.

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Online Technical Support Windows and Solaris
24/7 Windows and UNIX Consultancy

Progent's UNIX family consulting experts offer small companies and software developers help with managing and supporting UNIX, Linux or Solaris environments that operate with Microsoft-powered technology. Progent can give your organization access to UNIX experts, support professionals premier by Microsoft and Cisco, and security specialists with CISM credentials. This wide range of expertise provides you with an easy one-stop source to help you create and maintain a secure and robust cross-platform connectivity and communications infrastructure that allows UNIX and Microsoft coexistence by integrating MS Windows with major variants of UNIX such as Apple Mac OS X, Solaris, IBM AIX, HP-UX, BSD, SCO UNIX, and SGI/Irix or major Linux variations such as RedHat, SUSE Linux, CentOS, Ubuntu, PCLOS, fedora Linux, Gentoo Linux, Mandrake, Debian GNU/Linux, and Slackware Linux.

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Largest Google Cloud hybrid solutions Specialists
Consultants Enterprise hybrid cloud integration

Progent offers advanced online consulting services to help companies integrate their networks with popular public clouds such as Azure and Amazon Web Services (AWS). Progent can assist your it team to design and administer hybrid environments that can include Windows and Linux operating systems and apps in both cloud-centric systems or in hybrid network models that seamlessly combine local resources as well as cloud services. To assist you to incorporate public clouds with networks, Progent offers a variety of cloud migration support services that include Azure hybrid cloud design and deployment consulting, Amazon Web Services (AWS) cloud migration, and Amazon Web Marketing Service (WMS) development and troubleshooting. Progent has more than 15 years of experience providing advanced consulting services online, and Progent can help you complete your cloud integration projects on schedule and within your budget.

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Microsoft Exchange Server 2010 Migration Engineers
Exchange Migration Services

Progent's Microsoft-certified consultants can provide low-cost online and on-premises support to carry out your migration to Exchange 2010, produce thorough documentation of your upgraded email system, train your IT team and end users to get them up to speed rapidly on Exchange 2010, and offer ongoing management consulting and engineering help. Progent's consultants can also help you migrate from Exchange Server 2010 to Exchange Server 2013 or Exchange 2016.

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System Center 2016 and SSRS Reporting Specialist 24-7 Support and Integration System Center 2016 and SSRS Reporting

SharePoint 2016 DLP Support and Integration
24/7 Microsoft Certified SharePoint Server farm Design Network Consultant

Progent's Microsoft-certified consultants offer economical online and on-premises consulting expertise, software development, and debugging support for organizations of any size who intend to upgrade to SharePoint Server 2016 or SharePoint Online from earlier releases of SharePoint.

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Microsoft Small Office IT Consulting
Microsoft Windows Consulting

Progent's pricing policy is to charge for remote support and in-person help by the minute. As a result, you are billed just for delivered support. Progent does not impose a higher rate for off-hours or urgent support, and within California or in areas where Progent offers on-premises support, Progent does not charge for travel time except for urgent calls where on-site time is less than four hours. Also, Progent applies no initialization charge and asks no retainer for services delivered during regular business hours. Many service organizations demand substantial minimum fees or charge for every quarter hour or longer. Progent's one-minute granularity does away with large invoices for fast repairs so you won't be forced to permit less critical problems to stay unaddressed.

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Integration Support Aironet
Aironet 3700 Access Point Online Support Services

Progent's Cisco-certified Wi-Fi integration experts can assist you to configure, manage, and debug Cisco Wi-Fi devices including Cisco's Aironet and Meraki 802.11ac wireless access points plus Cisco's Wireless Network Controllers.

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Case Studies Proxim Tsunami Wireless
Wireless Example Application

Progent provided a wireless integration environment that allowed a school to increase productivity and eliminate the ongoing expense of a dedicated data connection. Progent recommended a Proxim Tsunami high-speed wireless bridge. The economical building-to-building Proxim bridge is designed for interfacing separate sites as far as 2.5 miles apart and can extend to even longer ranges. This wireless alternative offered better performance and dependability than recourse to amplifying the 802.11b network, and because it utilizes the 5.8Ghz spectrum it provided protection against local interference.

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Tucson Network Specialist Information Technology Management Tucson, Arizona
UNIX Remote Support in Arkansas Redhat Specialists in Little Rock, AR, Fort Smith, AR, Fayetteville, AR, Jonesboro, AR

Cybersecurity Companies Juniper SSG Firewall
Juniper SSG550M Router Cybersecurity Team

Progent's Juniper-certified consultants can help your business plan the deployment of Juniper SSG integrated firewall/VPN products, configure security policies to match your operational requirements, set up network OS software to streamline management processes, migrate from legacy Juniper products, and troubleshoot infrastructure issues.

UNIX Security Consultancy Security Consultancy Solaris
Ubuntu Linux, Sun Solaris, UNIX Online Support in Washoe County Nevada 24 Hour Mandrake Linux, Sun Solaris, UNIX Integration Support in Reno Nevada
Urgent Integration Services SharePoint Server 2010 Albany-Schenectady, NY Immediate Microsoft SharePoint Support and Integration

NetScreen Compliance Auditor
Juniper NetScreen 5200 Firewall Protecting

Progent's Juniper Networks-certified NetScreen consultants can assist your company to configure and optimize NetScreen 5000 series routers, migrate from older NetScreen products to the latest Juniper products, and troubleshoot network infrastructure issues in Juniper-only or mixed-vendor environments.

Urgent SQL Server 2019 Network Consultation Nashville Tennessee Nashville 24x7x365 Information Technology Consulting Companies Microsoft SQL 2008

SQL Server Analysis Services Integration Services
SQL Server 2016 and Power BI Support Outsourcing

Microsoft SQL Server 2016 introduces significant improvements in performance, scale, security and compliance, high-availability, mobile computing support, plus built-in analytics and reporting. Innovations include PolyBase for handling relational and non-relational databases in one appliance for big data applications, Hadoop support, Dynamic Data Masking, Mobile Reports, and centralized management of local and cloud-resident operations and services. Progent's Microsoft-certified consultants can deliver online and onsite support to assist organizations of all sizes to implement, administer or debug any version of SQL Server 2016. Progent can also assist you to interface SQL Server 2016 with other key Microsoft platforms including Windows Server, Exchange, SharePoint, Microsoft Dynamics CRM, Lync or Skype for Business, and System Center Operations Manager.

VPN Consultants Cisco RADIUS Security Online Help

Microsoft Consult Windows Server Essentials Launchpad
Windows Server Essentials Specialist

Windows Server Essentials is a value-priced, versatile platform that enables small businesses to make the move from the traditional physical in-house datacenter to the new hybrid networking model that combines local and virtualized cloud-based software and infrastructure. Progent's consultants offer budget-friendly online consulting and technical support services for Microsoft Windows Server 2012 R2 Essentials. Progent can help you to evaluate the possible productivity and cost benefits of moving to Essentials and adopting a hybrid on-premises/cloud model for your computing environment. Progent offers comprehensive project management support so you can design and execute a smooth move to Windows Server Essentials, Microsoft Office 365, and other Microsoft Cloud applications and services. Progent can also provide continuing consulting help, technical support, and training.

VPN Technology Consulting Services Cisco RADIUS Security Computer Consultant
Wi-Fi RF Spectrum Analysis for Wi-Fi IT Consultants Wireless Site Survey Consultant Services
Wichita, KS BlackBerry Enterprise Server Small Business Network Consulting Firm Emergency BlackBerry Smartphone Network System Support Consultant in Wichita
Windows 10 OneDrive Integration 24x7x365 Windows 10 Training Support
Windows 2008 R2 Technical Support Support and Setup Windows Server 2008 Active Directory
Windows 7 Consultant Services Top Ranked Microsoft Windows 7 Consulting

Engineers Private Cloud Hosting
Private Cloud Solutions Consultant

Progent's Private Cloud Hosting and Management outsourcing provides complete hosting of a small organization's production servers in a solution that delivers the highest degree of dependability and scalability and is also easy to move to another host. Progent's Private Cloud Hosting and Management services are based on mature virtualization architectures that enable small and midsize companies with mixed- platform IT systems to economize significantly on the expense of capital equipment, infrastructure maintenance, and IT administration while benefiting from world-class reliability and an unprecedented degree of vendor flexibility.

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Exchange 2000 Upgrade Migration Consultant
Microsoft Exchange Specialists

Progent is among the most experienced network consulting companies for designing email solutions powered by Microsoft Exchange 2000. Progent is skilled in helping small businesses receive all the benefits of Microsoft Exchange 2000 for typical scenarios including updating from Exchange 5.5, moving from an ISP-managed or POP3 e-mail system, and jobbing out your Exchange 2000 support.

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