Onsite Service Available in Concord, Walnut Creek, Danville, Pleasant Hill, Martinez, Lafayette, Pittsburg, Antioch, Orinda

Northern California Contact Information:
Progent offers consulting services and onsite technical support throughout the California Central Valley, and the Monterey Peninsula.

 Onsite IT Consulting
Progent locations in

City Address Phone Link
San Jose
Headquarters
2570 N. First Street, 2nd Floor
San Jose, CA 95131
408-240-9400 San Jose Network Support Services
Fremont 37053 Cherry Street
Newark, CA 94560
510-933-0400 Fremont Network Support Services
Hayward 26250 Industrial Blvd
Hayward, CA 94545
510-300-1400 Hayward Network Support Services
Oakland-Berkeley 1300 Clay Street
Oakland, CA 94612
510-899-7400 Oakland-Berkeley Network Support Services
Palo Alto 3790 El Camino Real
Palo Alto, CA 94306
650-543-0400 Palo Alto Network Support Services
Petaluma 755 Baywood Drive, 2nd Floor
Petaluma, CA 94954
707-772-1334 Petaluma Network Support Services
Pleasanton 4695 Chabot Dr, Suite 200
Pleasanton, CA 94588
925-621-2400 Pleasanton Network Support Services
Roseville-Citrus Heights 6520 Lonetree Blvd
Rocklin, CA 95765
916-910-1200 Roseville Network Support Services
Sacramento 1100 N Market Blvd
Sacramento, CA 95834
916-273-1400 Sacramento Network Support Services
San Francisco 388 Market Street
San Francisco, CA 94111
415-321-5400 San Francisco Network Support Services
San Jose 2570 N. First Street, 2nd Floor
San Jose, CA 95131
408-240-9400 San Jose Network Support Services
San Mateo 1900 S Norfolk, Suite 350
San Mateo, CA 94403
650-931-2400 San Mateo Network Support Services
San Rafael 700 Larkspur Landing Cir
Larkspur, CA 94939
415-526-1400 San Rafael Network Support Services
Santa Cruz 101 Cooper St, #4526
Santa Cruz, CA 95062
831-824-2134 Santa Cruz Network Support Services
Santa Rosa 131 Stony Circle
Santa Rosa, CA 95401
707-303-4400 Santa Rosa Network Support Services
Vacaville 3336 N Texas St
Fairfield, CA 94533
707-470-1313 Vacaville Network Support Services
Walnut Creek 1261 Locust St
Walnut Creek, CA 94596
925-362-2400 Walnut Creek Network Support Services





More Questions and Answers

Can Progent help my business migrate from Windows Server 2000 or Windows Server 2003?
Progent can help you create, justify and carry out a plan to transition to Windows Server 2012 R2 or later from a Microsoft Windows Server 2003 or Windows 2000 Server environment. Progent's Microsoft-certified consultants can also deliver affordable and effective online consulting and technical help so your company can maintain 2012 deployments. Progent can help you to determine the strategic advantage of upgrading from earlier releases of Windows Server and can adhere to industry best practices to ensure an efficient transition to Windows Server 2012 R2 or later. If you are planning on creating a hybrid network model that integrates local resources with public cloud services like those available on Microsoft Azure, Progent offers Windows Server 2016 hybrid integration

Does Progent offer an affordable security solution that can protect all my physical and virtual endpoints?
ProSight Enhanced Security Protection services offer affordable in-depth security for physical servers and VMs, workstations, smartphones, and Exchange Server. ProSight ESP uses adaptive security and advanced heuristics for round-the-clock monitoring and reacting to security threats from all attack vectors. ProSight ESP delivers two-way firewall protection, penetration alerts, device management, and web filtering through leading-edge technologies incorporated within a single agent accessible from a single console. Progent's security and virtualization consultants can help your business to design and implement a ProSight ESP deployment that addresses your company's specific needs and that helps you achieve and demonstrate compliance with legal and industry data protection standards. Progent will help you specify and configure policies that ProSight ESP will enforce, and Progent will monitor your network and react to alarms that call for urgent attention. Progent's consultants can also help your company to set up and verify a backup and disaster recovery system like ProSight Data Protection Services (DPS) so you can recover rapidly from a destructive security attack like ransomware. Learn more about Progent's ProSight Enhanced Security Protection (ESP) unified physical and virtual endpoint security and Exchange filtering.

Does Progent offer support for Microsoft Dynamics NAV ERP software?
The latest version of Microsoft Dynamics NAV ERP offers powerful new features such as specialized Role Centers, improved management information and reporting capabilities, and advanced workflow management. Progent's Microsoft Dynamics NAV software consultants offer programming, configuration and debugging support to help you to benefit from MS Dynamics NAV. Progentís consultants can help you to connect Microsoft Dynamics NAV ERP software to other systems and applications. In addition, Progent can assist you to create and utilize data warehouses so you can enhance your understanding of your business, attract more customers, refine your sales strategies, and build productive partnerships.

Can Progent help us deploy System Center Data Protection Manager for automated backup?
System Center 2016 Data Protection Manager provides small to mid-size organizations automatic backup and easy recovery functions for Microsoft-based networks. SCDPM 2016 delivers application-aware backup for critical platforms such as SQL Server, Exchange and SharePoint, backs up Windows and Linux virtual machines, supports virtual machines running on Windows Hyper-V as well as VMware, and integrates seamlessly with Azure for cloud backup and recovery. Progent's Microsoft-certified SCDPM 2016 consulting experts can assist you to plan, implement, manage, and repair an enterprise-wide backup/restore system built around System Center 2016 Data Protection Manager. Progent can help you to upgrade from an older version of Data Protection Manager or from a legacy system, and Progent can optimize your DPM 2016 ecosystem for on premises, colocated, cloud-based or hybrid deployments. Progent can provide remote or onsite consulting expertise and can deliver occasional expertise to resolve technical bottlenecks or provide end-to-end project management or co-management support to make sure you finish your Data Protection Manager 2016 initiative on schedule and within your budget.

How do Progent's consultants implement knowledge transfer to my in-house IT staff?
Progent's knowledge transfer services include one-on-one training designed for individuals who need to increase their knowledge of critical office productivity software and network infrastructure. Read more about Progent's Microsoft Office Word and Office 365 Word custom training, MS Office Excel and Microsoft Office 365 Excel training and programming help, MS Project expertise, and seminars on macOS and OS X application software. Progent also provides live remote webinar training seminars. Virtual online webinars offer a versatile and affordable solution for training your IT staff to operate a wide range of key software products.

Progent also provides detailed documentation for all delivered services. These in-depth service reports provide your in-house IT staff a concise and useful chronicle of key technical issues surrounding your network and can provide insight on how to anticipate and solve problems to come.

Can Progent help configure and integrate Cisco wireless VoIP phones?
Integration of Cisco's wireless IP phones typically requires that you configure and fine tune many components of your Wi-Fi infrastructure including access points, switches, wireless LAN controllers, and management software. Progent's wireless IP phone configuration experts offer remote and on-premises support to help your organization build and administer a Cisco wireless VoIP phone deployment by delivering integration services that range from troubleshooting the configuration of a wireless IP phone or AP to offering project management outsourcing or co-sourcing services for modernizing the Wi-Fi infrastructure of an entire campus.

Does Progent offer the expertise of a CISM-certified cybersecurity management consultant?
Progent offers the expertise of CISM Certified network security management consultants. The Certified Information Security Manager (CISM) organization describes the core capabilities and worldwide standards of performance that information security professionals are required to learn. CISM gives executive management the assurance that those who have earned their CISM credential possess the experience and capability to provide effective cybersecurity management and consulting consulting.

Can Progent Help with Oracle Database Administration and Application Development?
Progent can provide online access to an Oracle certified expert for Oracle DBA support or an Oracle software programmer. Progent can help your business to develop efficient mechanisms for key Oracle DBA activities such as performance tuning, backup and restore strategies, and database security, or train your IT personnel how to follow industry best practices for simplifying major administration procedures. Progent can in addition offer the support of a PL/SQL programmer to help you to design, test, enhance, or port Oracle-based programs that can range from business reports to data-driven web sites. Progent has skill using SQL Developer, SQL *Plus, and JDeveloper and can also help you to tune existing SQL code using Oracle's SQL Tuning Advisor and SQL Access Advisor.

Does Progent offer project management services?
For advanced project management support, Progent can provide the services of veteran IT experts with decades of background as IT project managers for application development, information technology deployment, and process engineering working with organizations ranging from Big 4 firms to dot-com startups to state government agencies. These proven IT managers offer world-class management skills to assist enterprise customers to adhere to best practices to ensure that strategic projects are completed on time and within budget.

How Can Progent help with Microsoft SharePoint?
Progent has been delivering SharePoint consulting services since the first SharePoint product was published more than a a dozen years, and Progent has the breadth and depth of IT know-how to assist organizations of all sizes to plan and implement a SharePoint Server 2013 deployment and develop SharePoint 2013 apps that add substantial business benefit to your information network. Progent's Microsoft-certified consultants can assist you to evaluate the business advantages of migrating to SharePoint 2013 or SharePoint Online from earlier versions of SharePoint or from a different collaboration solution; decide whether an on-premises, online or hybrid deployment is most sensible for your organization; and select the right edition of SharePoint 2013 for your applications. Progent can provide full project management services or can help in specific jobs related to your SharePoint 2013 deployment.

How can Progent help us configure and manage Wi-Fi networks based on Ubiquiti UniFi Wi-Fi access points?
Ubiquiti's UniFi line of Wi-Fi network devices includes a wide selection of Wave 2 802.11ax Wi-Fi APs, security gateways, and managed switches. Ubiquiti UniFi devices installed across multiple venues with thousands of access points can be remotely configured and administered with free UniFi Controller software, which centralizes and simplifies deployment, discovery, management, optimization, debugging, monitoring, and analytics. Progent offers the expertise of veteran wireless consultants who can assist your organization to determine the benefits of Ubiquitiís UniFi products for your environment and assist you to design, install, manage, and troubleshoot your UniFi solution. For details, visit Ubiquiti UniFi Wi-Fi access points consulting and wireless LAN integration.

Does Progent offer consulting services for Microsoft Office and Office 365?
Progent's Microsoft Office and Office 365 experts can help companies to integrate Microsoft Office desktop and Office 365 applications such as Office Excel, Office Word, PowerPoint, Microsoft Outlook, Access, Visio and Publisher into a cohesive productivity solution that provides fast ROI and promotes better business results. Progent can help your company to interface Microsoft Office or Office 365 applications with each other and with other core Microsoft platforms including SharePoint, Microsoft Exchange Server and SQL Server deployed on-premises or hosted in the cloud. Progent's consultants can also help you to fix compatibility issues between various releases of Microsoft Office and offers customized online Office and Office 365 training to individual users or groups.



More Questions and Answers

If your small business is in Contra Costa County and you are in need of computer assistance, information technology outsourcing, or top-level expertise from a Progent engineer, call 925-362-2400 or visit Contact Progent.



An index of content::

64-bit Server IT Consultants Consulting
Microsoft Windows Server 2012 Clusters Online Help
Windows Server 2012 R2 Failover Cluster Support and Setup

Progent's certified failover clustering consultants can help businesses to evaluate the benefits of utilizing Microsoft Windows Server 2012 clustering to build an advanced high-availability/disaster recovery solution, help your organization to design and install a Windows Server 2012 system, provide online and on-premises consulting expertise and technical support for clusters that include physical servers or virtual ones, and show you how to automate the management of clustered servers.

Advantages of IT Outsourcing Article Whitepapers for IT Outsourcing Advantages
Router One-On-One Training
Operating System Education

Progent is committed to information transfer from Progent's consultants to customers. By teaching customers to resolve problems that are within their scope, Progent can concentrate on offering hard-to-find services where Progent has little competition. Mid-size businesses who work with familiar independent consultants or who maintain internal support personnel benefit when Progent passes on knowledge about critical technology and tested processes to make their networks more reliable, secure, and efficient.

Altaro VM Backup with Exchange Troubleshooting Altaro VM Backup Boot from Backup Support and Help
Onsite Technical Support for Dynamics GP Custom Software
Dynamics GP eConnect Technology Professional

Progent's expert application designers and software developers can help your business to create enhancements to Microsoft Dynamics GP that support the special needs of your business while retaining the advantages of Windows integration and connectivity. Progent can also provide help with a variety of development tools that can be used to create user-interface and data integrations with Microsoft GP. These integration tools include Microsoft Dexterity, Modifier, Visual Studio for Dynamics, Extender, eConnect, Web Services for Microsoft Dynamics GP, and Integration Manager.

Android Security Support Services Modern Network Security Remote Consulting
Amazon SQS Programming Companies
Amazon AWS hybrid cloud integration Contract Programming Firm

Progent offers affordable remote support to help businesses to access Amazon Web Services (AWS) cloud services such as Elastic Compute Cloud (EC2) for virtual machine hosting, Amazon S3, and Glacier. Progent can help you with every aspect of Amazon AWS integration including needs analysis, preparedness evaluation, architectural design and review, testing, configuration, centralized administration, performance tuning, licensing management, backup/restore solutions, and security strategies.

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Cisco ASA Firepower On-site Technical Support
ASA 5500-X Firewall with Firepower IT Consultants

The current Cisco ASA 5500-X Family of firewalls with Firepower Services provide significantly more value than Cisco's earlier firewalls and have replaced the ASA 5500 and PIX 500 firewalls for new deployments. Progent's Cisco-certified CCIE network consultants can assist you to manage your legacy PIX or Cisco ASA 5500 security appliances and migrate to Cisco ASA 5500-X firewalls with Firepower Services. Progent can also assist your business to design, integrate, tune, manage and debug firewall solutions based around ASA firewalls with Firepower Services.

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Augusta-Richmond County, GA Solution Providers Top Rated Augusta-Richmond County, Georgia Troubleshoot
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Skype for Business security Services
Skype for Business Back End Server Professional

Progent's Microsoft-certified consultants can provide online and on-premises consulting services for companies of all sizes to evaluate the costs/benefits of upgrading to Skype for Business from any version of Lync Server or Office Communications Server. Progent can help your business to plan a local, cloud or hybrid deployment; integrate Skype for Business with Microsoft SQL Server,Exchange Server, SharePoint and Office or Office 365; set up HA solutions; connect Skype for Business with your PBX system and PSTN gateway; and interface with third-party collaboration platforms like Cisco Video Interop Server. Progent's certified information security experts can assist you create and verify a security strategy for your Skype for Business solution that is compliant with government and industry standards.

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BlackBerry Smartphone Network Consulting Services in Montgomery, AL Software Consulting Services for BlackBerry Exchange in Montgomery County, Alabama
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Microsoft Windows 2008 R2 Online Support Services
Windows Server 2008 R2 Integration Support

Windows Server 2008 R2 features high levels of speed, security, fault tolerance, expandability, and versatility that accelerate output of local, branch office, and mobile workers. Progent's Microsoft-certified professionals can provide cost-effective online engineering, technical support, and education services to assist you to plan, execute, and maintain Microsoft Windows Server 2008 R2 to add significant business value to your information system.

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Catalyst 3560 Switch Support Outsourcing Catalyst Switch VLAN Online Troubleshooting
Catalyst Switch IOS Network Engineer CCIE Certified Catalyst 3650 Switch Onsite Technical Support
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Microsoft Windows 7 Consultant
Migration Firm for Windows 7 64-bit Upgrade

Progent's Microsoft certified engineers can provide remote and on-premises consulting services to help you to administer, maintain, and troubleshoot computers based on Microsoft Windows 7 and also offers help with migrating to Windows 8.1 or Windows 10 from Windows 7. Progent can provide expertise with management automation, network security, backup and restore, remote connectivity, mobile device management, wireless network design, and remote network monitoring and alerts.

Cisco Computer Systems Consulting Cisco Network Security Consultants
Cisco Consulting Service in Louisville Kentucky Small Office IT Consultant Jefferson County Kentucky
Data Center Colocation Integration Services
Data Center Support Services

Progentís colocation center IT services are intended for businesses with equipment located at IDCs or data center colo hosting sites and in need of on-demand on-site assistance at the colo site plus remote help from Microsoft and Cisco Premier professionals. Progent offers a complete array of data center and data center and collocation consulting services including system architecture analysis, Windows and UNIX server installation and support, troubleshooting for server and communications networking, design and deployment of fault tolerant configurations, defining and deploying layered security defenses, firewall integration and support, configuring load balancing solutions, and creating fault tolerant server clustering systems.

Cisco Martinez Design California Firewall Security Firms in Spokane County Washington
Exchange 2016 Disk Availability Group Specialist
Exchange 2016 Compliance Support Outsourcing

Progent can help your business in all facets of your migration to Exchange Server 2016 such as designing high availability architecture for a local, cloud-based or hybrid deployment; server and CAL licensing requirements for Exchange and Windows Server 2012 R2 or later; migrating mailboxes; Hyper-V virtualization strategy; determining mass storage capacity required for your virtual machines, mailbox databases and log files; configuring hardware load balancing for high-availability CAS services; designing, building and validating Exchange and Windows Servers and DAG groups; integration with SharePoint Server or SharePoint Online; preparing your firewall; creating SSL certs; performing client remediation with Office 2010 or greater or Microsoft Office 365; and setting up Outlook on the web.

Cisco Network Administration Buffalo New York Remote Integration Firm for Cisco Erie County New York
Cisco Network Management Consultancies Technology Providers
VMware Security Network Consultants
ProSight ESP Behavior-based Security Specialists

Progent's ProSight Enhanced Security Protection (ESP) managed services deliver affordable multi-layer security for physical servers and VMs, desktops, smartphones, and Microsoft Exchange. ProSight ESP utilizes adaptive security and modern behavior analysis for round-the-clock monitoring and responding to cyber assaults from all vectors. ProSight ESP offers firewall protection, penetration alerts, device management, and web filtering through cutting-edge technologies incorporated within a single agent accessible from a single console. Progent's data protection and virtualization experts can assist you to design and implement a ProSight ESP deployment that addresses your organization's unique requirements and that helps you achieve and demonstrate compliance with government and industry data protection regulations. Progent will help you define and implement policies that ProSight ESP will enforce, and Progent will monitor your network and react to alerts that require immediate attention. Progent can also assist your company to set up and verify a backup and restore solution such as ProSight Data Protection Services so you can recover quickly from a destructive security attack like ransomware.

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Cisco Small Business IT Support in Atlanta, Fulton & Dekalb County, Georgia Technical Firms for Cisco
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Security Incident Response Consulting Services
GIAC Certified Information Assurance Security Group

Global Information Assurance Certification was established in 1999 to validate the knowledge of computer security experts. GIAC accreditations are acknowledged by companies and government organizations around the world including and the U.S. NSA. Progent's GIAC-certified information assurance consultants can provide support for any of the security services covered under GIAC accreditation including evaluating network vulnerability, event management and response, traffic analysis, web-based services security and security information and event management (SIEM) solutions.

Cisco Troubleshooters Cisco Small Business Outsourcing Atlanta Georgia
Cisco VoIP Phones and Unified Communications Network Consultants SIP Infrastructure Technology Consulting Services
Cisco and Microsoft Certified 64-bit Computing Services 64-bit Processing Consultancy
Progent Startup Businesses Problem Resolution
Progent Small Business Computer Network Support Company

Les Kent has a 35-year track record of successful technology integration, corporate administration, sales, and operations. He has demonstrated a knack for developing sophisticated IT solutions while working as a network designer, programmer, project manager, implementation expert, and problem solver for small companies, new ventures, and global corporations.

Cleveland Ohio Cisco Small Business Network Support Cisco Network Assessment in Cleveland Ohio
Small Office Small Business IT Consulting Firm
Small Business Network Installation

Progent provide organizations of all sizes enterprise-class network remote or onsite consulting services for networks based on Microsoft Windows technology and Microsoft's .NET servers including MS Exchange Server 2013 and MS SQL Server 2012. Progent's Microsoft and Cisco Premier network consulting experts also can provide security consulting for businesses varying in size from the small office to the global enterprise.

Co-Location Professional Colo Consultants
SQL Server 2008 Consultant
Microsoft SQL 2008 Remote Consulting

Progent's Microsoft-Certified SQL engineers can provide a range of services to help small and midsize companies to design, deploy, administer, and repair Microsoft SQL Server 2008 systems in order to get the optimum business advantage from this advanced RDBM platform. Also, Progent offers assistance with system architecture, enterprise-wide protection, and software programming to optimize the business benefit of your SQL Server 2008 network.

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MS SQL Server Professionals
MSSQL Network Engineer

Microsoft SQL Server 2005 delivers powerful, familiar tools to computer experts and network users, lessening the complexity of designing, integrating, administering, and using company information and analytical programs on platforms ranging from mobile devices to corporate information networks. The sophistication and interconnectivity demands of Microsoft SQL Server 2005 require an IT consultant with hands-on expertise and wide knowledge in planning and deploying data-driven, comprehensive business IT applications. The expertise of Progent's Microsoft-certified engineering staff, with an average of over 10 years of professional work involving Microsoft technology, assures you success in designing, configuring and managing Microsoft SQL Server 2005 applications that are seamlessly integrated with the Microsoft .NET environment.

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Consultancy for Exchange Server Hosting Consultants for Exchange Email Hosting
Engineer for Call Center Services
Service Desk Management Support Information Technology Consulting

Progent's Standard Help Desk Services provide a comprehensive service desk solution that manages all aspects of online Level 1 desktop technical support from service requests through ticketing, remote desktop control, progress tracking, problem resolution, and management reports. Help Desk services are provided at a significant discount off Progent's normal desktop service rates, and Progent can provide the option of rapid on-demand escalation to Level 2 and Level 3 experts to resolve challenging problems.

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client credential management Consulting Services
infrastructure documentation management Technology Professional

ProSight IT Asset Management is a cloud-based IT documentation management service that allows you to capture, maintain, retrieve and protect information related to your IT infrastructure, procedures, applications, and services. You can quickly locate passwords or IP addresses and be warned about impending expirations of SSLs or domains. By cleaning up and managing your network documentation, you can eliminate up to 50% of time wasted searching for critical information about your network. ProSight IT Asset Management includes a common location for storing and sharing all documents related to managing your business network like standard operating procedures (SOPs) and How-To's. ProSight IT Asset Management also supports a high level of automation for gathering and associating IT information. Whether youíre making improvements, doing maintenance, or responding to a crisis, ProSight IT Asset Management gets you the data you need when you need it.

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Microsoft Windows 2003 Computer Consulting
Online Technical Support for Windows 2003 Server

Progent's certified Windows Server 2003 engineers can provide network help and IT consulting services for the complete family of Microsoft .NET Enterprise Servers, Windows 2003 Server, and Microsoft Windows 2000 Server. Progent's Microsoft Windows 2003 migration, integration, administration, and support services include network planning, deployment, project management, on-premises and off-site technical support and repair, Help Desk services, expert security consulting, turn-key outsourcing, and expert co-sourcing.

Desktop Monitoring and Reporting Outsourcing Server Monitoring Professionals
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Remote Management Consultant Services
Services for HP Lights-Out 100c Remote Management Card

Remote server management cards offer IT administrators full control of a server without the need for a personal presence. Using these server management cards, all console screen information plus keyboard and mouse operations are exported to a remote session to a support professional who can be situated anywhere in the world. Progent's Microsoft and Cisco certified engineers can help you to design, implement, and manage a fault-tolerant business network that includes remote management cards and Progent can use these remote server management cards to deliver low-cost off-site technical support. Progent is familiar with a variety of remote management cards including Aten remote server management cards, American Megatrends remote management cards, Dell DRAC cards, HP Lights-Out 100c remote management cards, and Peppercon eRIC remote server management cards.

Expert Setup Service
Expert Microsoft Certified Clustered Server Support and Help SQL Server Cluster Support
Expert Microsoft Certified SCCM 2012 Planning Remote Support Services On-site Technical Support
Failover Clustered Servers IT Consulting Windows 2008 Cluster Server Remote Consulting
Knowledge Transfer for Windows
Network Skills Transfer

Progent practices knowledge transfer from Progent's consultants to clients. By teaching clients to deal with technical issues that are within their comfort zone, Progent is able to concentrate on providing hard-to-find services where Progent faces little competition. Mid-size companies who work with trusted independent service providers or who maintain in-house support personnel benefit when Progent passes on information about critical technology and tested processes to make their IT environments more reliable, secure, and efficient.

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microsoft scom 2016 Outsourcing
Microsoft Certified Partner scom 2016 management servers Technical Support Services

System Center 2016 Operations Manager (SCOM 2016) helps to ensure consistent performance and dependable availability for key workloads by providing unified, mixed-platform tracking of physical and virtual infrastructure installed across on-premises datacenters and private and public clouds. Progent's SCOM consulting group can provide advanced remote and onsite expertise to assist businesses of any size to design, implement, tune, enhance and troubleshoot Operations Manager 2016 deployments. Progent can assist you to migrate to SCOM 2016 from older releases of Operations Manager or from different monitoring products, or combine a variety of monitoring systems into a unified infrastructure management solution. Progent can also show you how to expand your Operations Manager 2016 environment to include infrastructure hosted on public clouds such as Microsoft Azure and Amazon AWS.

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IT Consultants for Data Center Colo
Setup and Support for Data Center Colocation

Colocation sites make it possible for businesses to share world-class facilities for housing computer equipment that supports mission-critical applications. Progent's Microsoft and Cisco certified IT experts can assist your business with all aspects of your colocation program including choosing and migrating to a colocation site, designing network topology, defining hardware, on-site and remote troubleshooting, establishing online system administration, and training your IT staff.

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IT Training Specialist Award Winning Knowledge Transfer Technology Consulting
Cisco Certified Experts Redundant Internet Support and Help
Redundant Internet Network Engineer

Progentís Disaster Recovery/Business Continuity specialists offer in-depth experience assisting small organizations to reduce system downtime by providing affordable remote consulting services for disaster recovery/business continuity planning, fault-tolerant IT infrastructure, backup/restore solutions, and transparent system maintenance. Progentís business continuity experts can assist your company to plan and validate an efficient business continuity strategy that matches your business needs and budget. Progentís disaster recovery engineers can assist you to architect, deploy, and support resilient technologies such as redundant Internet connectivity, virtualization, fail-over clustering, network load balancing, transparent off-site backup, and geographically dispersed data centers.

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Intune and Windows 10 Onsite Technical Support

Progent's Microsoft-certified Intune consultants can assist you to assess the strategic case for adopting Intune for configuring and managing your web-facing mobile computers including laptops, phones, and tablets powered by Windows, iOS, and Android. Progent can help your company to define security and compliance policies, plan and deploy pilot environments to evaluate the benefits of Intune for your network, deploy Intune throughout your IT ecosystem, integrate Intune with SCCM for single-console change management, and troubleshoot your Intune solution.

Microsoft Data Protection Manager Online Help Backup and Restore Information Technology Consulting
Microsoft LCS Server IM Remote Support
Professional for Live Communications Server 2007

Microsoft Communications Server delivers IM and presence in an extensible, enterprise-grade package offering enhanced protection, seamless integration with other Microsoft software, an expandable, standards-based development environment, and support for regulatory mandates such as HIPAA, SOX, and Gramm-Leach-Bliley. Communications Server offers lower costs and elevated operational efficiencies, enhanced individual output, and stronger IP security. Microsoft Office Communications Server has been superseded by Lync, which in turn has been replaced by Skype for Business. Progent's Microsoft-certified unified communications experts can provide remote and on-premises support and mediation help for your Office Communications Server deployment and can assist your organization to evaluate the advantages of migrating to Microsoft's Skype for Business. Progent can also help you to plan and execute an efficient upgrade that will add significant strategic value to your information network

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Consultant Services for Citrix Disaster Recovery

Progent's Citrix consultants can assist your organization to evaluate the potential business value of the various versions of Essentials for Hyper-V, help you to use Citrix management tools in your Hyper-V environment, and show you how you can deploy Citrix Essentials for Hyper-V to enhance the performance, uptime, consistency, and fault tolerance of your virtual network while reducing the cost of resources and operations and streamlining administrative tasks.

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Progent's Microsoft-certified SharePoint consultants offer economical online and on-premises consulting expertise, software development, and technical support services for organizations of any size who want to migrate to SharePoint 2016 or SharePoint Online from prior releases of SharePoint.

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Progent's Microsoft-certified consultants can deliver low-cost online and onsite support to carry out your migration to Exchange Server 2010, generate extensive documentation of your new email system, educate your IT team and users to get them ramped up quickly on Exchange 2010, and offer ongoing administrative consulting and engineering help. Progent can also assist you to migrate from Exchange 2010 to Exchange Server 2013 or Exchange 2016.

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ProSight Active Security Monitoring (ASM) is an endpoint protection solution that incorporates cutting edge behavior-based machine learning technology to defend endpoints as well as servers and VMs against modern malware attacks such as ransomware and email phishing, which routinely evade legacy signature-based AV products. ProSight ASM protects local and cloud-based resources and offers a single platform to automate the entire threat lifecycle including protection, detection, containment, cleanup, and post-attack forensics. Key capabilities include single-click rollback using Windows Volume Shadow Copy Service and automatic system-wide immunization against new threats.

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For mid-size businesses who need network support, Progent can deliver a variety of options including local help, remote assistance, off-site Help Desk, 24x7 support with remote system monitoring, temporary staff augmentation, business relocation support, application programming, and professional consultation. For medium-size companies in California or other regions covered by Progent's field engineers, Progent offers expert in-person help for solving technical problems rapidly and economically.

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Progent offers cost-effective online consulting to help you to design, deploy, and fix any aspect of your iPhone and iPad and Windows integration efforts and is available for short-term tasks to help you get past occasional technical bottlenecks or long-term engagements to help you finish large-scale initiatives on schedule and within budget. Progent has expertise in on-premises, cloud-based, or hybrid environments and can help you create or support a highly available, protected and scalable infrastructure that is best suited to your mode of computing. Progent also offers online and onsite training to help manage and use your iOS devices in a safe, team-oriented environment that maximizes the strategic value of your IT system.

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ProSight Data Protection Services offer small and medium-sized organizations an affordable end-to-end solution for reliable backup/disaster recovery (BDR). Available at a fixed monthly price, ProSight DPS automates and monitors your backup activities and enables rapid recovery of vital files, apps and virtual machines that have become unavailable or damaged due to component failures, software bugs, disasters, human mistakes, or malware attacks like ransomware. ProSight Data Protection Services can help you back up, recover and restore files, folders, apps, system images, as well as Hyper-V and VMware virtual machine images. Critical data can be protected on the cloud, to an on-promises device, or mirrored to both. Progent's disaster recovery consultants can deliver advanced expertise to set up ProSight DPS to to comply with government and industry regulatory standards like HIPPA, FINRA, PCI and Safe Harbor and, whenever necessary, can help you to restore your business-critical data.

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Progent's expertise delivering Microsoft .NET services and SQL Server consulting, and Progent's application development experience with VBasic, XML, and additional developer platforms enable Progent to design custom mission-critical applications and eCommerce solutions that integrate seamlessly with Microsoft Dynamics GP/Great Plains Software. Progent's Microsoft Dynamics GP reporting services can show you how to create reports that let you analyze your business more effectively, turning raw data into valuable understanding of your company and customers.

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E-Mail Guard by Postini provides constantly updated spam and virus blocking, content filtering, and security from email-based directory harvesting and denial of service attacks. Progent is a Postini partner and support firm. If your organization is too small to qualify for a standard Postini license, you can still have the use of Postiniís Perimeter Management technology through Progentís E-Mail Guard spam filtering and virus defense aggregation program. Progentís certified email protection consultants can show you how to create an email security strategy that includes antispam and anti-virus products and processes.

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Remote continuous network monitoring, proactive alerts, and actionable reports are vital to preserving the proper operation of your IT system and eliminating preventable and costly disruptions. Remote Monitoring and Management technology has advanced so far that businesses of all sizes can get a level of protection that was once limited to large enterprises. Progent offers a variety RMM options delivered as low-cost services designed to assist your company to detect and fix a most network issues before they get big enough to impact your business.

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Progent offers the support of certified consultants as well as experienced database application programmers, DBAs, project management experts, network infrastructure architects, disaster recovery/business continuity planning specialists, and security professionals to assist your business to assess the likely benefits of SQL Server 2012 for your organization, set up pilot environments at your datacenter or at Progent's lab, plan and execute out a smooth migration to SQL Server 2012 from earlier releases of SQL Server or from other RDBMS platforms, and define an efficient and safe IT infrastructure that lets you maximize the strategic benefit of SQL Server 2012.

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Progent's Microsoft-certified consultants offer online and on-premises expertise for organizations of all sizes to evaluate the costs/benefits of upgrading to Skype for Business or Skype for Business Online from any release of Lync Server or Microsoft Office Communications Server. Progent can help you to design a local, cloud-based or mixed deployment; interface Skype for Business with SQL Server,Exchange Server, SharePoint and Office or Office 365; set up HA solutions; connect Skype for Business with your PBX system and PSTN gateway; and interface with third-party communication platforms like Cisco UC and Cisco Video Interop Server (VIS). Progent's certified information security consultants can help you create and verify a security environment for your Skype for Business solution that meets regulatory standards.

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Progent provides national remote help and consulting services for businesses who run Solaris networks or whose information systems include a combination of Solaris and Microsoft Windows products. Remote IT help offers optimum leverage for your information technology dollar by extending client productivity and shortening the time charged for computer analysis and repair. Sophisticated remote support tools and experienced technicians and consultants allow Progent to handle the majority of network issues without wasting time and money by going to your site. In the vast majority of situations your network issues can be dealt with over the phone or via a combination of phone help and online access. Progent can make available Cisco CCIE network engineers and CISSP certified security specialists to help you with the most difficult system problems.

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Progentís Microsoft-certified consultants can provide small and medium sized businesses IT consulting, support, and troubleshooting services for Microsoft SharePoint Portal Server 2003. Microsoft Office SharePoint Portal Server is an enterprise portal platform for intelligently connecting people, groups and information. SharePoint Portal Server provides a central spot for your workers or clients to access, organize, share and manipulate relevant data, documents, and applications and to communicate with one another. It enables quicker and better decisions, more effective access across groups and more economical business processes. The main goal of SharePoint Server is to gather together, in a relevant way, all of the many sources of information available inside and without an organization. Windows SharePoint Services connect employees, customers, teams and major tasks with the knowledge theyíve developed in a way that makes data convenient to find, download and apply.

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Progent's Microsoft certified engineers can provide remote and onsite support services to assist your company to administer, support, and repair PCs powered by Windows 7 and also offers help with migrating to Windows 8.1 or Windows 10 from Windows 7. Progent offers support for management automation, security and compliance, disaster recovery, remote connectivity, smartphone and tablet integration, wireless configuration, and 24x7 network monitoring and alerts.

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Windows Hyper-V 2016 utilizes key features first designed for and refined on Microsoft Azure, one of the world's largest public clouds. This significantly enhances the suitability of Microsoft's Windows Server platform to support private cloud as well as hybrid cloud/on-premises deployment models by enhancing security, availability, expandability, manageability, reliability and recoverability. Progentís Microsoft-certified consulting team can help you to assess the advantages of Hyper-V 2016 for your organization, set up pilot systems to confirm the ability of Hyper-V 2016 to run your critical applications, design an efficient network architecture for a cloud-based or hybrid deployment, create and execute a non-disruptive upgrade plan, educate your IT administration and support staff, and provide as-needed consulting and debugging support to make sure that your Hyper-V 2016 solution delivers the highest possible business value.

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Progent's certified wireless consultants can help you to evaluate the advantages of using Catalyst Wi-Fi controllers to manage wireless networks of any scale. Progent can assist you to support and debug your existing wireless environment or help you plan and carry out a smooth migration from outdated Wi-Fi controllers to modern solutions.

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Microsoft Exchange Server 2013 includes major improvements to the capabilities of Exchange 2010 and introduces powerful new features as well as a revamped structure. These enhancements favorably impact vital IT areas like manageability, availability, compliance, operational costs, collaboration, expandability, performance, compatibility, and the user experience. Progent's certified Exchange Server 2013 consulting experts can help you understand the possible business benefits of upgrading to Exchange Server 2013, design an efficient test and rollout strategy, and train your IT staff to manage your Exchange 2013 environment. Progent can also provide ongoing remote support and management services for Exchange 2013.

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Office 365 Exchange Online allows you to use cloud-resident virtual machines, mailboxes and associated Exchange infrastructure to lower capital expense and administrative overhead. You can deploy Exchange Online to host all your mailboxes, or you can set up a hybrid solution that incorporates both local as well as cloud-resident mailboxes. Progent's Microsoft-certified consultants can provide affordable online technical support to assist your organizations to assess the benefits of Office 365 Exchange Online, plan a solution that makes sense for your functional requirements and budget, implement a non-disruptive move from your current Exchange organization to one that incorporates Exchange Online, train your IT team and end users, and provide ongoing consulting and technical support.

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Microsoft Windows Server Essentials is an affordable, versatile OS that enables small businesses to make the move from the older stand-alone on-premises datacenter to the contemporary hybrid computing paradigm that combines local and cloud-hosted resources. Progent's consultants offer budget-friendly online consulting and troubleshooting for Windows Server Essentials. Progent can assist you to determine the possible productivity and cost benefits of moving to WS 2012 R2 and implementing a hybrid local/cloud-based design for your computing environment. Progent can provide comprehensive project management so you can design and execute a smooth move to Microsoft Windows Server 2012 R2 Essentials, Office 365, and other Azure Cloud platforms and services. Progent can also provide as-needed consulting help, troubleshooting, and customized training.

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Progent's Juniper-certified NetScreen engineer can assist you to configure and optimize NetScreen 5200 and 5400 routers, migrate from previous NetScreen products to the latest Juniper products, and troubleshoot network infrastructure problems in all-Juniper or mixed-vendor systems.

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Progent's expert support team can help you design and deploy a smooth in-place Microsoft Exchange 2003 upgrade strategy that minimizes productivity downtime, reduces long-term service demands, and makes your Microsoft Exchange 2003 Server easy to manage. For complicated multi-server or multi-location migrations, Progent has the background to complete your move quickly and economically. Progent's Exchange 2003 support, repair, and design services include expertise with the configuration of third-party enhancements of Exchange 2003 Server that are in keeping with your business goals.

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