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More Questions and Answers

Can Progent help set up pilot systems to help our company test new technology?
Progent's Test and Training Lab at the QTS (formerly Herakles) Colocation Center in Sacramento is available for testing mission-critical applications, creating cost-effective migration procedures, assessing and tuning performance, planning or validating business continuity solutions, resolving compatibility issues, and establishing training environments for new technologies. For Progent clients without sufficient internal resources to configure proper test systems, Progent's Test and Training Lab reduces capital costs and engineering risk while keeping critical network projects on schedule.

How can Progent help us with our hybrid cloud solution?
Progent's hybrid cloud solutions consultants offer expert online consulting services to assist companies of all sizes to integrate their networks with leading public cloud platforms such as Microsoft Azure and Amazon Web Services. Progent can help your it team to plan and administer cost-effective hybrid environments that can include Windows and Linux systems and apps in hybrid architectures that utilize physical IT assets along with public cloud services. To help you to integrate public clouds with networks, Progent can provide a range of cloud migration support services that include Office 365 Exchange Online integration solutions with on-premises Exchange deployments, Microsoft Azure enterprise hybrid cloud design and integration consulting, Amazon Web Services cloud migration, and Amazon Web Marketing Service (WMS) programming and troubleshooting.

How can Progent help businesses create wireless solutions?
Progent's wireless integration consultants have broad expertise in the implementation and maintenance of wireless networking technology and can help your IT team to plan, configure, administer and troubleshoot wireless solutions that are compliant, robust, scalable, simple to manage and use, ready to support your vital workloads, and seamlessly incorporated into hybrid cloud environments. Online and onsite expertise available from Progent cover a variety of wireless technologies such as smartphone and tablet integration, Wi-Fi infrastructure design and deployment, Wi-Fi site surveys, wireless VoIP phone configuration, and building-to-building wireless integration.

Can Progent help us integrate our network with Google Cloud Platform?
Progent's Google Cloud Platform integration experts offer cost-effective remote and onsite support to help companies to move any part of their core IT infrastructure to Google Cloud Platform services. This can reduce time and hardware expense and allow the use of Google's state-of-the-art AI and machine learning technology. Progent can help your IT team with every phase of Google Cloud Platform migration and troubleshooting including requirements analysis, readiness assessment, architectural design and review, pilot testing, configuration, centralized administration, performance optimization, licensing management, disaster recovery mechanisms, and security.

Can Progent help us configure or troubleshoot Cisco Small Business 100/300/500 WiFi Access Points?
Cisco's Small Business family of APs are Linux-powered devices designed as value-priced wireless solutions for light workloads. Progent's Cisco CCIE-certified Wi-Fi network consultants offer online or on-premises integration and debugging services to assist your organization to design, implement, update, optimize, manage and debug Cisco Small Business wireless AP environments of any scale or topology. To find out more about Progent's consulting services for both current and older Cisco Small Business 100, 300 and 500 family of WiFi access points, see Cisco Small Business wireless APs planning and support.

Can Progent help integrate a business intelligence (BI) reporting solution that consolidates all our vital data?
Progentís business information reporting experts offer online and on premises consulting to help your organization with any phase of business intelligence (BI) reporting ranging from troubleshooting or enhancing reports to designing and implementing a comprehensive BI environment. Progent's BI consultants can help your company to support your current BI environment, help you to migrate databases and applications from a discontinued reporting platform to a current one, and provide custom online mentoring to meet your specific needs. Progentís management reporting consultants offer experience in all popular BI reporting and visualization platforms including Microsoft's SQL Server business intelligence stack (Integration Services, Analysis Services, and Reporting Services), Management Reporter/FRx, Office Access, Crystal Reports, Power BI, Excel business analytics tools such as Power Pivot and Power View, and Report Designer.

What services are offered by Progent for migrating to Exchange 2016?
Progent's Microsoft Exchange Server 2016 consultants can assist you in any and all facets of your migration to Exchange Server 2016 including designing HA system topology for a local, cloud-based or hybrid environment; licensing compliance for Exchange 2016 and Windows Server 2012 R2 or later; migrating mailboxes; Hyper-V virtualization strategy; determining mass storage requirements for your virtual machines, databases and log files; setting up HLB for fault-tolerant client access services; designing, configuring and validating Exchange Servers and Windows Servers and DAG groups; setting up collaboration with SharePoint Server or SharePoint Online; preparing your firewall; creating SSL certs; providing client integration with Office desktop or Microsoft Office 365; and setting up Outlook on the web (formerly Outlook Web App).

Does Progent offer the services of a GIAC-certified information assurance expert?
GIAC (Global Information Assurance Certification) was established in 1999 to certify the knowledge of network security professionals. GIAC accreditations are acknowledged by businesses and government organizations throughout the world including and the United States National Security Agency (NSA). Progent's GIAC-certified information assurance specialists offer support for any of the security capabilities covered under GIAC certification such as evaluating network security mechanisms, security incident management and response, intrusion detection, web application security and security information and event management (SIEM) solutions.

Does Progent offer an easy and affordable way for small businesses to evaluate their network security?
Progent has put together two ultra-affordable service bundles designed to enable small businesses to get an objective security evaluation from a certified security engineer. With Progent's External Security Inventory Scan, a security expert runs a comprehensive test of your IT infrastructure from beyond your company firewall to determine potential risks in the security profile you expose to the public. With Progent's Internal Security Inventory Checkup, an engineer executes a system scan from an authorized machine within your firewall to determine the risk to inside assaults. Both security inventory services are configured and run from a secured remote location.

Does Progent support Firewall and VPN technology from vendors other than Microsoft and Cisco?
In addition to supporting a broad range of security solutions from Microsoft and Cisco, Progent offers enterprises expert support for products from other major Firewall manufacturers including Checkpoint Software, WatchGuard, Juniper/Netscreen, SonicWALL, and Symantec. Progent can show you how to design a detailed security strategy and choose appropriate technologies from multiple vendors to achieve your security goals while staying within your budget limits.

How can Progent help us set up a private cloud?
Progent's ProSight Virtual Hosting service offers comprehensive hosting of a small or mid-size company's production servers in a solution that gives the highest level of dependability and expandability and is also simple to migrate to any data center. Progent's Private Cloud hosting and management services are built on proven virtualization architectures that allow small companies with multi- platform environments to save significantly on the costs of capital investments, system support, and network management while benefiting from enterprise-class reliability and an unprecedented degree of vendor flexibility. Learn about Progent's ProSight family of managed IT services for small and mid-size businesses.

Can Progent help me build a secure Wi-Fi network that covers all my facilities?
Progentís Wireless Site Survey assists you to design and implement a WiFi network optimized for your facilities, offering your business a wireless solution that has the coverage, speed, load-handling capability, Quality of Service, security, and roaming capability your company needs. Progent's Wireless Site Survey services are offered either as an affordable remote service or as a more detailed on-premises service. Progentís on-premises wireless survey includes onsite inspection, spectrum and data protection assessment of your current wireless network, evaluation of your buildingís floor plans, testing for RF contention, signal propagation modeling, identification of optimum placement for customer-requested Wireless Access Points such as Cisco Aironet access points, Cisco Meraki access points and Apple AirPort devices, and a detailed document defining the new WLAN.

Can Progent help us deploy VMware Site Recovery Manager for disaster recovery preparedness?
VMware's Site Recovery Manager is a component of VMware vCenter that lets you specify, automate and verify a repeatable workflow for restoring applications and services quickly following an outage. Site Recovery Manager supports centrally controlled and automated disaster recovery, application mobility, plus transparent site relocation, failback and re-protect. SRM also allows non-disruptive testing for site recovery, updates and patches and can produce reports to confirm complete service restoration, validate Service Level Agreements and demonstrate disaster recovery compliance. Progent offers the skills of a VCDX certified VMware Site Recovery Manager and VMware NSX consulting expert to assist your organization to design, deploy, test and administer a disaster recovery system powered by VMware Site Recovery Manager.

Does Progent offer an affordable security solution that can protect all my physical and virtual endpoints?
Progent's ProSight Enhanced Security Protection (ESP) services deliver ultra-affordable in-depth security for physical and virtual servers, workstations, mobile devices, and Microsoft Exchange. ProSight ESP utilizes adaptive security and advanced heuristics for round-the-clock monitoring and reacting to security assaults from all attack vectors. ProSight ESP delivers two-way firewall protection, penetration alerts, device control, and web filtering through leading-edge technologies incorporated within one agent managed from a single control. Progent's security and virtualization experts can help you to design and implement a ProSight ESP deployment that addresses your organization's specific needs and that allows you prove compliance with legal and industry information protection regulations. Progent will assist you specify and configure security policies that ProSight ESP will enforce, and Progent will monitor your network and respond to alarms that call for urgent attention. Progent can also assist your company to install and verify a backup and disaster recovery system like ProSight Data Protection Services (DPS) so you can get back in business rapidly from a destructive cyber attack such as ransomware. Find out more about Progent's ProSight Enhanced Security Protection (ESP) unified endpoint protection and Exchange email filtering.

More Questions and Answers

If your small business is in Contra Costa County and you are looking for computer help, IT outsourcing, or top-level services from a Progent professional, call 925-362-2400 or visit Contact Progent.

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