Onsite Service Available in Concord, Walnut Creek, Danville, Pleasant Hill, Martinez, Lafayette, Pittsburg, Antioch, Orinda

More Questions and Answers

Can Progent help integrate a business intelligence (BI) reporting solution that consolidates all our vital data?
Progentís business information reporting experts can provide online and on premises consulting to assist your organization with any aspect of business intelligence (BI) reporting ranging from debugging or enhancing applications to planning and implementing an advanced business intelligence environment. Progent's BI experts can help you to support your current reporting environment, help you to migrate reports from a legacy reporting platform to a current one, and deliver custom remote mentoring tailored to your specific needs. Progentís management reporting consultants offer expertise in the leading business intelligence reporting and visualization platforms including Microsoft's SQL Server BI suite (SSIS, SSAS, and SSRS), Microsoft Management Reporter/FRx, Microsoft Access, Crystal Reports, Microsoft Power BI, Excel business analytics add-ins including Power Pivot and Power View, and Report Designer.

What VMware virtualization products are supported by Progent?
Progent offers the support of a certified VMware VCDX consultant to help you design, configure, manage and repair VMware vSphere-based virtualization ecosystem for on-premises datacenters, cloud environments, or hybrid cloud deployments. Progent's VMware vSphere and NSX consulting team can provide advanced expertise for installing and configuring VMware Site Recovery Manager (SRM) and VMware's NSX network virtualization system for disaster recovery and business continuity. Progent offers in-depth understanding of VMware vCloud Director (vCD), VMware vRealize Automation (vRA), vRO and vCloud Suite used for managing private and hybrid cloud solutions that provide maximum uptime, data security, and application mobility.

How can Progent help businesses create wireless solutions?
Progent's wireless solutions consultants offer wide-ranging backgrounds in the integration and support of wireless information technology and can assist you to design, configure, administer and repair wireless ecosystems that are secure, resilient, expandable, easy to manage and operate, ready to support your vital applications, and transparently incorporated into hybrid cloud environments. Online and onsite Consulting services available from Progent span a selection of wireless solutions such as smartphone integration and management, Wi-Fi network infrastructure design and installation, wireless site surveys, wireless IP phone configuration, and building-to-building wireless integration.

Does Progent provide consulting services for Microsoft Small Business Server?
Although the Small Business Server family has been terminated, this powerful package is still in wide use. Progent offers extensive Microsoft Small Business Server consulting services for all releases of the product. In addition, Progent's Windows Server 2012 R2 Essentials consultants can assist your organization to assess the possible benefits of moving from a locally hosted datacenter based on SBS version 2011 or earlier to a more cloud-centric network by carrying out a migration to Windows Server Essentials and to Microsoft's cloud-based application software. Whether your servers and applications reside on a local datacenter, in the Microsoft Cloud, or across a mix of of environments, Progent offers comprehensive consulting, technical support, and software development services for Microsoft's strategic business products including Windows Server, Exchange, SharePoint, and SQL Server.

Does Progent offer network monitoring support?
Progent provides a variety of Network Support Bundles based on the proactive problem solving abilities of System Center Operations Manager, a next-generation network management software solution that tracks the availability, performance and security of your information network and identifies problems before they can disrupt your network. To provide more understanding concerning the performance and robustness of your network environment, Progent can help you integrate and operate leading network monitoring tools powered by the Linux operating system.

What services are available from Progent to support Windows Server 2003?
Progent can help your company with administering, maintaining and repairing business network solutions built around Windows Server 2003, and can help with your move to Windows Server 2012 R2 or later from Windows Server 2003. Progent's upgrade services cover needs assessment, installation, configuration, testing, training, and online technical support. If you are planning on creating a hybrid network model that combines on-premises systems with cloud-based services like those available on Microsoft Azure, Progent offers Windows Server 2016 hybrid solutions.

Where can I review testimonials from Progent's customers?
Progent has delivered online or on-premises network support service to companies in each state in the U.S. Many of these customers have indicated their appreciation to Progent through testimonials to the high quality of Progent's support staff. Take a look at Progent's client testimonials to see what people have said concerning the high level of Progent's IT services.

Can Progent help us design data protection backup/restore solutions for our at-home workers?
Progent can assist small and mid-size companies to design, install, verify and troubleshoot backup/recovery systems required for telecommuters. To find out about Progent's backup/restore solutions for a remote workforce, refer to backup expertise for telecommuters.

Can Progent help us design and integrate a Barracuda Backup solution?
Barracuda Backup is an affordable, subscription-based backup/restore platform for small and medium-size businesses. A Barracuda Backup deployment can include a custom-designed physical appliance built by Barracuda or a virtual appliance with similar features but which uses your existing storage infrastructure. Barracuda Backup safeguards critical business data produced locally, at one or more remote locations, or in the cloud. For disaster recovery, you can replicate data to the Barracuda Cloud, to Amazon Web Services (AWS), or to any location with a Barracuda appliance. Progent is a certified Barracuda partner and Progent's Barracuda Backup consultants can provide a wide range of consulting support services to help you to plan, configure, operate and troubleshoot a BDR solution built on Barracuda technology. For more information, go to Barracuda Backup and disaster recovery consultants.

More Questions and Answers

If your small business is in Contra Costa County and you are in need of computer support, information technology outsourcing, or top-level expertise from a Microsoft or Cisco certified consultant, call 925-362-2400 or visit Contact Progent.

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    Progentís private cloud hosting allows small and midsize businesses to run key applications like SQL and Exchange Server from a secure Tier III data center facility on fault-tolerant hardware with offsite backup. Progent uses Microsoft's Hyper-V technology for server virtualization and Data Protection Manager (DPM) for backup and restoration. Smaller organizations can use Progentís private cloud to avoid large capital costs for the acquisition, upkeep, and operation of network equipment and data center facilities while achieving world-class levels of network availability and security.

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  • Immediate Support and Setup Virtual Machine Manager 2016
    SCVMM 2016 Engineer

    System Center 2016 Virtual Machine Manager is part of Microsoft's System Center 2016 suite of IT infrastructure monitoring and management tools and is designed to offer a centralized solution for deploying and administering virtualized fabric and services across hybrid networks that can include private clouds and Microsoft Azure services. Progent's Virtual Machine Manager 2016 consultants can assist organizations of any size with any aspect of building, implementing, and maintaining a SCVMM 2016 solution. Progent can assess your virtualization architecture, help you upgrade smoothly from older releases of VMM, design processes for creating and installing VMs and VM hosts, design fault-tolerant compute and storage clusters, integrate your datacenter resources with public cloud services, configure virtual switches and load balancers, develop and debug PowerShell scripts, and help you evaluate the strategic advantages of the latest capabilities such as Storage Replica and Shielded VMs. Progent's hypervisor professionals offer world-class Windows Hyper-V consulting and VMware ESXi expertise.

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  • CCIE Expert Certified Onsite Technical Support Cisco RADIUS Security
    Cisco RADIUS Security Consultant

    Cisco's security and offsite connectivity technology for small to medium sized companies represent a full array of easy-to-administer protection products to help protect your wired and wireless network infrastructure. Cisco's VPN product family includes routers, firewalls, intrusion detection systems, and VPN solutions. Progent's expert staff of consultants includes field-proven engineers with Cisco Certified Internetwork Expert (CCIE) and CCNP certifications who can help your organization to evaluate Cisco Virtual Private Network, Cisco RADIUS Security, and other Cisco protection technologies that fit most closely with your corporate objectives.

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  • MCSE Expert Certified SCCM 2012 Application Deployment Technology Consulting Services
    Information Technology Consulting Configuration Manager 2012

    Progent can help your business to plan for, deploy, and administer System Center 2012 R2 Configuration Manager (SCCM 2012). Progent can assist you to upgrade smoothly to SCCM 2012 from a legacy device management platform or assist you to enhance your current SCCM 2012 ecosystem to support your evolving business needs. In addition, Progent can help you to build an infrastructure that extracts the most value from SCCM by providing advanced consulting support for associated Microsoft technologies such as ADDS, SQL SSRS, and IIS.

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