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More Questions and Answers

Can Progent help us integrate Fortinet FortiGate firewalls?
Fortinet FortiGate next-generation firewalls (NGFWs) are industry leaders in offering top performance for SSL/TLS inspection. Progent's Fortinet firewall consultants can help your business to integrate your Fortinet FortiGate security appliances to safeguard your IT assets at the enterprise edge, within the data center core, at branch locations, and in the cloud. To find out more, see Fortinet FortiGate firewall experts.

What are the most popular consulting services available from Progent for large enterprises?
Progent's popular enterprise IT support services include:

How can Progent help us protect ourselves against Ransomware?
The ProSight Ransomware Preparedness Report service is an affordable service centered on a phone interview with a Progent backup/recovery consultant. The interview is intended to evaluate your company's ability either to stop or recover rapidly from a ransomware incident. Progent will work with you personally to gather information concerning your current AV defense and backup platform, and Progent will then produce a custom Basic Security and Best Practices Report describing how you can apply best practices to build an efficient security and backup system that aligns with your business needs. For details, refer to Progent's ProSight Ransomware Preparedness Report.

Does Progent offer a secure data backup service for small businesses?
ProSight Data Protection Services cloud backup and disaster recovery offer small and mid-sized organizations a low cost and fully managed solution for reliable backup/disaster recovery. Available at a fixed monthly rate, ProSight Data Protection Services automates your backup processes and enables rapid recovery of critical data, applications and VMs that have become lost or damaged as a result of component breakdowns, software glitches, natural disasters, human error, or malware attacks such as ransomware. ProSight DPS can help you protect, retrieve and restore files, folders, applications, system images/, plus Microsoft Hyper-V and VMware images/. Important data can be protected on the cloud, to an on-promises device, or mirrored to both. Progent's BDR specialists can provide world-class support to set up ProSight Data Protection Services to be compliant with government and industry regulatory standards such as HIPPA, FIRPA, PCI and Safe Harbor and, when necessary, can assist you to restore your critical information. Find out about Progent's entire ProSight line of value-priced network monitoring and management services for small organizations

What web development services are available from Progent?
If you need to revamp your company web site, build in-house webs for applications such as human resources or worker education, create a powerful web presence for a new venture, or build enterprise-level, data-driven e-commerce solutions, Progent can provide talented and experienced web design consultants. Web site design and development consulting offered by Progent's Applications Specialists Team include web site design and development, web project management, ASP and .NET programming, and graphics design and creation. Progent's SQL Server programmers, Oracle developers and database administrators, MySQL database application consultants, and Microsoft Access developers can assist you to plan, deploy, and manage database-intensive sites. Progent's consulting experts can also help you build and maintain a protected, dependable server and communications environment incorporating remote and wireless connectivity, to support your web solutions.

Can Progent help us create a hybrid cloud solution based on Windows Server 2016
Progent's Microsoft-certified information technology consultants can provide Windows Server 2016 integration consulting to assist organizations of all sizes to plan and carry out a smooth move to Windows Server 2016 and Hyper-V 2016 based on a local, cloud, or hybrid architecture. Progent can help your company to assess the value of Windows Server 2016 for your enterprise and can help you with any facet of designing, configuring, administering or troubleshooting your Windows Server 2016 and Windows Hyper-V 2016 ecosystem. Progent can assist your organization to benefit from the many innovative disaster recovery and information assurance features of Windows Server 2016 and Hyper-V 2016 such as Windows Containers for isolating applications, Shielded Virtual Machines to protect against compromised administrators, Credential Guard, JIT Privileged Access Management, Virtual Machine software load, Storage Replica for zero-data-loss disaster recovery, plus multi-domain clusters.

Does Progent support Juniper and NetScreen Products?
Progent's Juniper Networks-authorized network engineers can help your company to design and implement Juniper Firewall/VPN platforms, optimize and troubleshoot your network infrastructure, and upgrade efficiently from discontinued equipment to the latest versions. Progent's Junos OS consultants offer support for Juniper's flagship network control software to enable you to streamline the administration and improve the security of your Juniper VPN devices and firewalls. Progent also has extensive background maintaining Juniper's NetScreen OS and ScreenOS operating system platformS and can help organizations maintain environments that include a combination of Juniper's OS platforms.

Can Progent help me integrate my Mac workstations with Exchange-based email?
Progent's Microsoft-certified consultants and consultants for Virtual PC for Mac technology can help your company to integrate your Apple macOS and OS X workstations and laptops with your Microsoft Exchange server through comprehensive Office 365 Outlook for Mac support. Progent will ensure that your Exchange Server is optimally setup and that WebDAV, LDAP and Outlook Web App or Web Access are correctly enabled and tested. Progent can also provide a broad range of Exchange support services such as integration, troubleshooting, security management, mobile support, system tuning, plus spam protection and email encryption. Progent also offers tailored one-on-one macOS webinars.

Can Progent help our business relocate our IT infrastructure?
Progent can supply Microsoft and Cisco-certified IT experts who can show you how to perform a seamless IT infrastructure relocation to a new site, including data center selection and deployment, project management, defining a complete security plan that covers physical security, ISP and telecommunications carrier selection and coordination, and efficient software and hardware updates. Progent can also help your company to select a colocation site to host your critical servers, prepare your environment, and deliver continuing colocation site support.

Does Progent offer support for Exchange Server 2016 Database Availability Groups (DAGs)?
Microsoft Exchange 2016 enhances the performance and streamlines the implementation of Database Availability Groups, which provide automatic failover for high availability. DAGs in Microsoft Exchange 2016 Server reduce failover delay by an estimated one third relative to Exchange 2013. Other enhancements cover setup defaults that adhere to industry best practices for fault tolerance. Progent's Microsoft certified Exchange experts can provide Database Availability Group expertise to assist your business to plan, deploy and manage a DAG environment the provides advanced protection for your Exchange 2016 mailboxes.

More Questions and Answers

If your small business is in Contra Costa County and you require computer assistance, information technology outsourcing, or advanced expertise from a Microsoft or Cisco certified engineer, call 925-362-2400 or visit Contact Progent.

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    If your organization does not require immediate online support but you think you will require assistance with your information system in the near future, you can conserve time and money and guarantee that the appropriate expertise will be available when you need it by contacting a Progent sales specialist and signing up as a client. For more information, phone 800-993-9400 or send email to information@progent.com.

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  • Assessment Small Business
    Small Business Technical Consultants

    Progent is a leader in affordably providing world-class IT help to small companies. Progent's success in addressing the network support needs of the historically underserved small company sector is the cumulative outcome of key technical and process breakthroughs that have eliminated much of the conventional costs out of administering network service, added unmatched professional skill into the IT service system, and significantly streamlined the repair cycle.

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