Onsite Service Available in Yolo County, Davis, Woodland





More Questions and Answers

Can Progent help configure and integrate Cisco wireless VoIP phones?
Creating solutions with Cisco's wireless IP phones typically requires that you set up and optimize many key pieces of your Wi-Fi environment such as APs, routers, Cisco wireless LAN controllers, and call management tools. Progent's wireless VoIP phone configuration and troubleshooting experts offer remote and on-premises assistance to help your organization build and administer a Cisco wireless VoIP phone deployment by providing integration services that range from debugging the configuration of a wireless VoIP phone or AP to offering comprehensive project management outsourcing or co-sourcing services for updating the wireless architecture of a campus.

Can Progent provide advanced consulting support for Cisco Catalyst, Nexus and Meraki switches?
Progent's Cisco-certified CCIE network technology consultants can provide world-class remote and on-premises consulting and technical support for Cisco's Catalyst, Nexus and Meraki series of fixed and modular switches for applications that range from small or midsize companies and campus LANs to giant data centers and service providers. Progent can assist you to deploy Cisco's continually evolving switch solutions to achieve the performance, scale, availability, virtualization, security and manageability needed by your business. To learn about Progent's consulting services for Cisco's market-leading portfolio of Catalyst switches, refer to Cisco Catalyst switch consulting and support services. To learn about Progent's consulting services for Cisco's Nexus Series of switches, see Cisco Nexus switch consulting services. To learn about Progent's support for Cisco Meraki switches, refer to Meraki switches configuration and management.

How can Progent help us protect our network from ransomware and other modern threats?
The ProSight Active Security Monitoring endpoint protection service incorporates next generation behavior analysis tools to defend endpoints as well as physical and virtual servers against modern malware assaults like ransomware and file-less exploits, which routinely evade traditional signature-based anti-virus products. ProSight Active Security Monitoring safeguards local and cloud resources and provides a single platform to manage the entire threat progression including blocking, identification, containment, cleanup, and post-attack forensics. Key features include single-click rollback using Windows VSS and automatic network-wide immunization against newly discovered threats. Find out about Progent's entire ProSight portfolio of value-priced managed services for small businesses.

Can Progent help us integrate and manage Android smartphones?
Progent's Android phone integration consultants have years of background providing remote and onsite assistance for businesses of all sizes who want to incorporate Android phones into their information networks so that users can communicate and collaborate from anywhere. Progent offers the range of skills to solve network issues that involve numerous manufacturers and that represent a combination of older and up-to-date information technology. Progent offers affordable online expertise to help you with any aspect of designing, implementing, managing and maintaining your BYOD environment. Progent can deliver occasional technical support to assist you to resolve especially challenging IT issues, or Progent can provide comprehensive project management services to help you finish strategic IT initiatives on schedule and on budget. Progent can assist with on-premises, cloud-based, or hybrid network environments and can provide expertise with operating systems, applications, management tools and hardware infrastructure. Progent also can provide customized group or one-on-one training sessions to help you manage and use Android phones and tablets efficiently.

Can Progent help integrate a business intelligence (BI) reporting solution that consolidates all our vital data?
Progentís BI reporting experts offer remote and onsite expertise to help you with any facet of business intelligence reporting from troubleshooting or enhancing reports to planning and deploying a comprehensive business intelligence environment. Progent's management reporting consultants can help you to support your current BI system, assist you to upgrade reports from a legacy reporting platform to a modern one, and provide as-needed online training to meet your individual needs. Progentís management reporting professionals can provide expertise in all popular business intelligence reporting and visualization tools including Microsoft's SQL Server business intelligence suite (SSIS, SSAS, and SSRS), Management Reporter/FRx, Office Access, Crystal Reports, Microsoft Power BI, Excel business analytics tools including Power Pivot and Power View, Report Designer and Report Builder.

Can Progent help me build a secure Wi-Fi network that covers all my facilities?
Progentís Wireless Site Survey helps you to plan and install a WiFi network customized for your environment, providing you a wireless solution that delivers the coverage, performance, capacity, QoS, data protection, and hand-off ability your business needs. Progent's Wireless Site Survey services are offered either as an affordable remote service or as a more comprehensive on-premises service. Progentís on-premises wireless survey includes onsite walkthroughs, RF and data protection audits of your current WLAN, analysis of your buildingís layout, measuring for radio frequency interference, signal propagation modeling, selection of the best locations for client-specified WAPs such as Aironet indoor and outdoor APs, Cisco Meraki access points and Apple AirPort devices, and a detailed document describing the new wireless network.

Does Progent offer consulting services for Windows Server Essentials?
Windows Server 2012 R2 Essentials is an affordable, entry-level operating system that enables small organizations to make the move from the traditional physical in-house datacenter to the new hybrid networking paradigm that combines on-premises and cloud-based software and infrastructure. Progent's certified Windows Server Essentials consultants can provide budget-friendly remote consulting and technical support services for Microsoft Windows Server Essentials. Progent can assist you to determine the potential business advantages of moving to Essentials and adopting a hybrid local/cloud design for your network ecosystem. Progent offers full-service project management to help you plan and carry out a smooth move to Microsoft Windows Server Essentials, Office 365, and other Microsoft Cloud applications and services. Progent can also provide continuing consulting, troubleshooting, and training.

My business application needs 24x7 support. Can Progent help?
Progent's economical extended hours remote technical support program offers clients 24x7 access to remote technical support from Progent's TRC. Support services offered beyond regular business hours include fixing issues with Microsoft-based servers, MS Windows desktop support, help with MS Office programs, system backup and recovery, and fundamental routing and switching support for Cisco technology.

What is Progent's response time for providing online technical support?
Progent's Technical Response Center (TRC) is dedicated to delivering the highest level of online IT support services offered anywhere for emergency as well as non-critical problems. For urgent issues that impact multiple users, vital personnel, or a line-of-business program, the TRC is set up to respond within an hour. For standard problems, the TRC will within two hours. In all cases, your trouble ticket will be generated promptly and accurately, You will receive an acknowledgement from the trouble ticket system, and the TRC will get in touch with you on each resolved problem to confirm you are comfortable with the results and ready to close out the trouble ticket. Find out more details concerning Progent's Technical Response Center Customer Commitment.

Does Progent support Lync Server 2013?
Lync Server 2013, renamed Skype for Business, allows businesses of any size to create a centrally managed and protected communications ecosystem that supports the modern BYOD computing model with instant messaging, presence, audio/video and web conferencing with application sharing and whiteboard, and both IP and PSTN telephony across a wide range of desktop and handheld endpoints. Progent's Microsoft-certified Lync 2013 experts can assist your company to assess the advantages of Lync 2013, create an on-premises, cloud-resident (with Lync Online) or mixed topology appropriate for your current and future plans, deploy Lync 2013 in a way that expedites your return on investment, and deliver live webinar and on-premises training to your IT team and users. Progent has in-depth expertise in key components of a Lync Server 2013 deployment including Microsoft Windows Server, SQL Server Express and Exchange, and Progent can assist you to combine Lync Server 2013 with key Microsoft Office and Office 365 apps including Outlook, Excel and PowerPoint.

How do Progent's consultants implement knowledge transfer to my in-house IT staff?
Progent's knowledge transfer services include one-on-one training created for clients who desire to increase their understanding of critical office productivity applications and network hardware. Learn more about Progent's Office Word and Office 365 Word custom training, MS Office Excel and Microsoft Office 365 Excel classes and programming help, MS Project training, and seminars on macOS and OS X applications. Progent also offers interactive online webinar education classes. Virtual interactive webinars provide a flexible and low-cost way for training your IT staff to use a broad range of important software products.

Progent also provides itemized documentation for all delivered services. These comprehensive service reports provide your internal IT staff a concise and useful history of key technical issues concerning your IT system and can shed light on how to anticipate and resolve problems in the future.



More Questions and Answers

If your small business is in Davis, Woodland or anywhere in Yolo County and you are in need of computer assistance, information technology outsourcing, or advanced expertise from a Microsoft or Cisco certified consultant, call 916-609-1222 or visit Contact Progent.



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  • Microsoft Certified Dynamics GP/Great Plains Network Consultants Dynamics GP/Great Plains IT Services
  • Microsoft Certified Partner MOM 2007 Computer Consulting System Center Operations Manager Remote Technical Support
  • Microsoft Certified Partner Office Word 2013 Engineers Office Word compatibility Consultants
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  • Consultant Data center Monitoring
    Specialists Data center Monitoring

    Progent's Microsoft-certified consultants have over 10 years of background designing, deploying, enhancing and repairing Microsoft SCOM solutions and can provide companies of any size expert online or onsite consulting services for SCOM 2012. Progent can assist your company to design a topology for Microsoft SCOM 2012 servers that provides the responsiveness and resilience required to monitor your datacenter effectively, whether your datacenters are on-premises, cloud-based, or a hybrid solution. Progent can also help you to import and set up SCOM 2012 management packs based on best practices for monitoring network infrastructure as well as Microsoft and third-party apps and services. Also, Progent can deliver responsive online or onsite troubleshooting to help you to fix critical issues uncovered by System Center 2012 Operations Manager.

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  • Linux Backup Technology Professional
    VMware VDR Backup Consulting

    Progent offers affordable online access to engineers skilled in a broad range of products and services that provide solutions for protecting Windows, Mac, and Linux/UNIX physical and virtual servers and desktops as well as laptops and handhelds. Progent offers expertise for all major backup platforms including Acronis Backup and Recovery, Barracuda Backup, Altaro VM Backup, Backup Exec, BackupAssist Software, CrashPlan PRO, Double-Take Software, Mozy, Retrospect, Apple Time Machine, VMware vSphere Data Protection (VDP), and Solaris FLARs. Progent can assist you to design, upgrade, or troubleshoot backup/restore solutions for a range of architectures including local, remote, cloud, or a mix.

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    Juniper J Series Router Security Contractors

    Progent's Juniper-certified network engineers can assist your organization to design and carry out the installation of Juniper J Series firewall/VPN routers, configure security policies and fault-tolerant redundancy, and provide ongoing technical consulting and troubleshooting services.

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    WatchGuard Firebox M570 Firewall Cybersecurity Company

    Progent provides support services for WatchGuard Firewall security gateways including the WatchGuard Firebox and XTM families of Firewalls and the Firebox SSL Core VPN Gateway. Progent's WatchGuard professionals can help you select, deploy, and manage a WatchGuard Firewall appliance that fits your security needs and budget. Progent can help you to manage legacy WatchGuard firewall appliances or migrate efficiently to modern WatchGuard firewalls.

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    Small Business Wireless Online Support Services

    Progentís wireless engineers can help small businesses plan, select, test, configure and support protected building-to-building wireless bridges that integrate transparently into your existing network while providing a level of protection that matches or excels wireline interfaces. Progent offers expertise in wireless LAN/WAN technology from Cisco Aironet and Meraki, Proxim, and other office wireless vendors and can help you identify and install the wireless link technology that fit best with your company needs.

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  • Progent Small Companies Outsourced IT Management Services Progent Startup Company Network Management Services
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  • Windows PC Simulation on Apple macOS Professional
    Open Now Remote Troubleshooting Microsoft Virtual PC for Mac

    For companies with a mix of Mac and Microsoft Windows desktops, there are two basic alternatives for using Microsoft Windows-only applications on a Mac: remote access to an actual Windows PC or local emulation of a Windows environment on a computer. Microsoft's Remote Desktop Connection for Mac enables you to attach an Apple Mac to a networked Microsoft Windows-based PC to use Microsoft Windows applications and access system resources. Microsoft's Virtual PC for Apple Mac simulates Windows on a Mac system so that you can use Windows applications locally. Progent's Mac technology consultants can assist your company to manage these solutions for running Windows programs on your Apple Macs and can in addition help your company to evaluate and install third-party products for Microsoft Windows platform simulation.

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  • Top Infor SyteLine CloudSuite Conversion from SyteLine 6 to CloudSuite 9 Professional
    24/7/365 Consultancy Infor SyteLine CloudSuite Customer Portal

    Infor CloudSuite Industrial, formerly branded SyteLine, is an ERP platform that incorporates over a quarter century of experience assisting manufacturing and service companies to manage complicated supply chains and streamline key processes to get products to market fast and adhere to customer commitments consistently. Progent offers the skills of an ERP specialist with over two decades of background with the SyteLine/CloudSuite Industrial platform. Progent can provide online or on-premises consulting that spans from as-needed guidance to end-to-end solution planning and project management. Sample services available from Progent for CloudSuite Industrial/SyteLine include installation, migration, process improvement, application development, CPQ, web site integration, debugging, data conversion, Excel and SQL integration, training, and DBA services.

  • SQL Server 2008 Upgrade Consultant MS SQL information Systems Audit
  • SQL Server 2014 Backup Engineer Microsoft SQL Server 2014 and Windows Server 2012 R2 Network Engineer
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  • ProSight Email Virus Filtering Specialists
    ProSight Email Guard Content Filtering Service Engineers

    Progent's ProSight Email Guard solution uses the technology of leading data security companies to deliver centralized control and comprehensive security for all your email traffic. The hybrid structure of Email Guard integrates cloud-based filtering with a local gateway appliance to offer complete defense against spam, viruses, Dos Attacks, DHAs, and other email-based malware. The Cloud Protection Layer serves as a first line of defense and keeps most threats from reaching your network firewall. This reduces your exposure to external threats and conserves system bandwidth and storage space. ProSight Email Guard's on-premises security gateway device provides a further layer of analysis for incoming email. For outbound email, the onsite security gateway offers AV and anti-spam filtering, policy-based Data Loss Prevention, and encryption. The onsite security gateway can also assist Microsoft Exchange Server to monitor and protect internal email that stays inside your security perimeter.

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    ProSight Virtual Server Private Cloud Hosting Engineer

    Progent's ProSight Virtual Hosting service offers proven virtual server architecture, a state-of-the-art data center facility, and the technical services of Progent's Microsoft-certified engineering group to provide small and midsize businesses with a comprehensive IT outsourcing alternative that improves network dependability and protection, reduces management distraction, and lowers expenses. With Private Cloud Hosting, a smaller company can have all of its operating system platforms and key business application servers hosted in a safe and fault tolerant facility on a fast, high-availability virtual machine configured and maintained by Progent's computer service professionals.

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  • Specialist Microsoft LCS Server Specialist Microsoft Live Communications Server
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  • Immediate Ubiquiti UniFi XG Security Gateway Engineers
    Ubiquiti UniFi wireless LAN Specialist

    Progent can provide fast access to the expertise of seasoned wireless consultants who can help you to determine the benefits of Ubiquiti UniFi wireless access points for your business and help you to design, install, maintain, and debug your UniFi wireless network. Progent can also carry out a wireless site survey to help you to select, configure, and position UniFi Wi-Fi APs for optimal coverage and throughput.

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    Online Troubleshooting Hybrid Office 365 and Exchange

    Office 365 is Microsoft's growing family of productivity apps and cloud-hosted services offered on a subscription basis. Office 365 applications and cloud services are available in an array of product bundles targeted at markets ranging from students and home offices to enterprises. Progent offers fast and easy remote access to consultants with in-depth knowledge of Microsoft, macOS, iOS, and Android technology. Progent can assist your business to understand the wealth of subscription options offered with Office 365 and integrate your information network with Office 365 in a way that delivers maximum business value. Progent supports cross-vendor networks that include Windows, macOS or OS X, and Linux software. Progent can also assist you to build and manage hybrid networks that transparently combine local and cloud products and services.

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  • Online Support Services Windows 2008 Server
    Windows Server 2003 Help and Support

    The complexity and integration demands of Microsoft Windows Servers requires an IT consulting team with practical expertise and broad knowledge in planning and building cohesive, comprehensive business technology solutions. The background of Progent's Microsoft-certified consultants, which averages over 10 years working with Microsoft integration, ensures you success configuring Windows Server 2008 and Windows Server 2003 to match optimally with your strategic objectives. Progentís consulting services can help you with designing, deploying, administering, and supporting Windows Server systems that increase the productivity of your computer network. Progentís consultants can assist you with Microsoft Windows 2008 Server, Microsoft Windows 2003 Server, Windows 2000 Server, or Microsoft Windows NT Server plus Windows 8, Windows 7, Windows XP, Vista and other desktop clients.

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    Microsoft Dynamics GP Crystal Reports Technology Consulting Services

    Microsoft Dynamics GP accounting includes analysis and reporting capabilities that allow you to track all business processes, revenues and expenses, and sales trends with built-in drill-down, inquiry, and reporting capabilities. Progent's Dynamics GP reporting consulting services can enable you to create reports that let you understand your business more completely, turning uncooked data into useful management information. Progent can improve your reporting and business analysis by offering Crystal Reports expertise, FRx help, and Microsoft Excel programming. In addition to delivering reporting help, Progent can provide Microsoft .NET consulting, Microsoft SQL Server help, and programming design with VBasic, XML and other tools in order to offer specialized business software development and eCommerce solutions that work seamlessly with Microsoft Dynamics GP/Great Plains.

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    Technical Support Services SMS Migration

    Progentís Microsoft consultants offer small and mid-size companies enterprise-class consulting support for SMS Server and System Center Configuration Manager, Microsoft's solutions for update and deployment management. Configuration Manager 2007 is Microsoft's new title for the change management platform formerly known as Systems Management Server. Configuration Manager offers a range of enhancements to SMS Server including full automation, integrated Windows Vista Microsoft Windows Server 2008 awareness, quarantine support, and device driver management. Progentís certified consulting professionals can help you use Systems Management Server or Configuration Manager 2007 effectively for automated OS and application software deployment, security patch control, software metering, and licensing reconciliation. Progent's consultants can also help you to migrate efficiently from Systems Management Server to Configuration Manager 2007.

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  • Top Ranked Juniper J6350 Router Technology Consulting Security Consultancies Juniper J Series Gateway
  • Top Ranked Microsoft Windows 2000 Information Technology Consulting Windows Server 2000 Upgrading
  • Top Ranked Small Business Network Consulting Group Progent Management Team Small Business IT Consulting Companies Progent Management Team
  • Top Rated Services ProSight ESP Behavior-based Antivirus ProSight ESP Ransomware Protection Consultancy

  • Microsoft Office 2000 Network Consult
    Biggest Microsoft Office 2000 Technology Consulting Company

    To provide cost-effective network support for small companies, Progent has developed full-service IT outsourcing packages that offer small businesses quick access to network expertise without requiring you to hire, train, and manage an expensive in-house computer support staff. Progentís IT outsourcing services give you an affordable way for creating a secure and reliable environment for your favorite Microsoft Windows business productivity applications such as Office XP and Microsoft Office 2003.

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  • Top Rated Infor SyteLine CloudSuite Development Engineers
    Infor SyteLine CloudSuite Industrial Consultant

    Infor CloudSuite Industrial, formerly known as SyteLine, is an ERP solution that embodies more than 25 years of background helping manufacturing, distribution and service organizations to simplify complicated supply chains and improve the efficiency of critical processes to bring products to market quickly and adhere to customer commitments dependably. Progent can provide the skills of an ERP consultant with over two decades of background with the Infor CloudSuite Industrial/SyteLine platform. Progent offers online or onsite services that can range from as-needed advice to solution planning and project management. Sample services offered by Progent for Infor CloudSuite Industrial include installation, migration, business analysis, customization, CPQ, web site integration, troubleshooting, ETL, Excel and SQL integration, disaster recovery planning, and DBA services.

  • Urgent Microsoft Certified Expert Exchange 2016 Upgrade Planning Network Consulting Setup and Support Microsoft Exchange 2016 Upgrade Planning

  • Microsoft SQL Server 2005 IT Consultants
    SQL Server Business Intelligence Outsourcing

    Progentís Microsoft certified professionals can provide small and medium size businesses advanced Microsoft SQL Server help. Microsoft SQL Server is a complete, Web-enabled database and data analysis platform that enables the rapid creation of advanced business applications that offer your company a competitive advantage. SQL Server provides core support for XML and can query across the Internet and beyond the firewall. In addition to providing expertise, maintenance and problem solving services, Progentís SQL experts can help you use Microsoft SQL Server Reporting Services and Microsoft SQL Server Business Intelligence to increase the productivity of your IT system. Progent can also help you migrate from earlier editions of SQL Server to Microsoft SQL Server 2005.

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  • Windows Hyper-V 2016 Security and Compliance Technical Support Windows Server Hyper-V 2016 Linux Support and Setup
  • Windows Server 2012R2 Multitenancy Network Engineer Windows Server 2012R2 Configuration Manager Specialist
  • Windows Server 2012R2 Server Manager Consulting Top Ranked Windows Server 2012 R2 Data Deduplication Professional
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  • XTML Integration 24-7 Data warehouse Coder
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  • Windows Server 2016 Storage Spaces Direct IT Consulting
    Technical Consultant Windows Server 2016 Hybrid

    Progent's certified IT experts offer Windows Server 2016 migration consulting to help organizations of all sizes to design and implement a smooth move to Windows Server 2016 and Windows Hyper-V 2016 based on a local, cloud, or hybrid deployment model. Progent can help you to evaluate the business benefits of Windows Server 2016 for your environment and can help you with any facet of designing, configuring, administering or debugging your Windows Server 2016 and Hyper-V 2016 solution. Progent can help you to take advantage of the many new disaster recovery and security features of Windows Server 2016 and Hyper-V 2016 such as Windows Containers, Shielded Virtual Machines, Credential Guard and Remote Credential Guard, JIT Privileged Access Management, VM load balancing, Storage Replica for zero-data-loss disaster recovery, plus multi-domain failover clusters.

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  • 24/7 Consult Google Cloud App Migration
    Google Cloud hybrid cloud solutions Specialists

    Progent offers cost-effective online and on-premises support to help organizations of any size to migrate any portion of their core IT infrastructure to Google Cloud Platform services. This can save management hassle and equipment expense and enable access to Google's state-of-the-art AI and machine learning technology. Progent can assist your IT team with every phase of Google Cloud Platform integration including requirements analysis, preparedness evaluation, architectural design, testing, configuration, administration, performance optimization, software license management, disaster recovery mechanisms, and security strategies.

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  • Remote Technical Support Live Communications Server
    Microsoft LCS Server Instant Messaging Technical Support

    MS Communications Server delivers Instant Messaging and presence in an extensible, enterprise-grade package featuring enhanced security, transparent integration with other Microsoft software, an extendable, standards-based development platform, and support for regulatory requirements such as HIPAA, SOX, and Gramm-Leach-Bliley. Your organization can benefit from lower costs and improved operational efficiencies, enhanced worker productivity, and better intellectual property protection with this simple-to-administer, highly available solution. Effective implementations of Office Communications Server call for extensive planning and thought before roll out. Progent's Microsoft-authorized professionals can provide the expertise necessary to deliver all the benefits of Office Communications Server across your whole organization.


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