|2570 N. First Street, 2nd Floor
San Jose, CA 95131
||San Jose Network Support Services
||37053 Cherry Street
Newark, CA 94560
||Fremont Network Support Services
||26250 Industrial Blvd
Hayward, CA 94545
||Hayward Network Support Services
||1300 Clay Street
Oakland, CA 94612
||Oakland-Berkeley Network Support Services
||3790 El Camino Real
Palo Alto, CA 94306
||Palo Alto Network Support Services
||755 Baywood Drive, 2nd Floor
Petaluma, CA 94954
||Petaluma Network Support Services
||4695 Chabot Dr, Suite 200
Pleasanton, CA 94588
||Pleasanton Network Support Services
||6520 Lonetree Blvd
Rocklin, CA 95765
||Roseville Network Support Services
||1100 N Market Blvd
Sacramento, CA 95834
||Sacramento Network Support Services
||388 Market Street
San Francisco, CA 94111
||San Francisco Network Support Services
||2570 N. First Street, 2nd Floor
San Jose, CA 95131
||San Jose Network Support Services
||1900 S Norfolk, Suite 350
San Mateo, CA 94403
||San Mateo Network Support Services
||700 Larkspur Landing Cir
Larkspur, CA 94939
||San Rafael Network Support Services
||101 Cooper St, #4526
Santa Cruz, CA 95062
||Santa Cruz Network Support Services
||131 Stony Circle
Santa Rosa, CA 95401
||Santa Rosa Network Support Services
||3336 N Texas St
Fairfield, CA 94533
||Vacaville Network Support Services
||1261 Locust St
Walnut Creek, CA 94596
||Walnut Creek Network Support Services
More Questions and Answers
Can Progent help implement virtual desktops with Windows Server 2016?
Microsoft's desktop virtualization technologies lower the effort needed for IT managers to deploy software programs so they are standardized throughout a corporate user base, offer the ability to control access to business information, and allow fast installation of additional or updated workstations. With Windows Server 2016, the Terminal Services utility has been enhanced and named Remote Desktop Services (RDS). Microsoft's innovative VDI infrastructure behind RDS simplifies desktop access, improves responsiveness, strengthens data security, unifies management, and provides an almost seamless user environment. Progent's Windows Server 2016 engineers can help you to evaluate the business advantages of Microsoft's virtual desktop technologies, configure pilot and on-line deployments, improve your system architecture to support virtualized clients efficiently, evaluate and remediate security problems, and train your network managers to utilize best practices to gain maximum payback from client virtualization.
How can Progent help businesses create wireless solutions?
Progent's wireless integration consultants have wide-ranging backgrounds in the integration and support of wireless networking technology and can assist your IT team to design, configure, administer and troubleshoot wireless solutions that are secure, resilient, expandable, easy to manage and use, ready to handle your critical applications, and seamlessly incorporated into hybrid cloud environments. Online and onsite support provided by Progent cover a selection of wireless technologies and include smartphone integration, Wi-Fi network design and installation, Wi-Fi site surveys, Cisco wireless IP phone configuration and troubleshooting, and building-to-building wireless integration.
Does Progent offer ERP consulting services for SyteLine/Infor CloudSuite Industrial?
Infor CloudSuite Industrial, formerly branded SyteLine, is an ERP platform that incorporates over a quarter century of background assisting manufacturing and service companies to simplify complicated supply chains and improve the efficiency of critical business processes to get products to market fast and adhere to customer schedules consistently. Progent can provide the skills of an ERP specialist with over 20 years of experience working with the Infor CloudSuite Industrial/SyteLine platform. Progent offers online or on-premises services that spans from as-needed advice to solution design and project management. Sample consulting services available from Progent for CloudSuite Industrial/SyteLine include installation, migration, process improvement, application development, CPQ, web site integration, technical support, data conversion, Excel and SQL integration, disaster recovery planning, and database administration. To find out more, see SyteLine/Infor CloudSuite Industrial ERP Consulting Services.
What is Progent's response time for providing online technical support?
Progent's Technical Response Center (TRC) is dedicated to providing the best quality of remote computer support services offered anywhere for both urgent and non-critical issues. For urgent problems that affect many users, key individuals, or a mission-critical program, the Technical Response Center is set up to respond within an hour. For non-critical issues, the TRC will within two hours. In all cases, your ticket will be created promptly and correctly, You will receive a confirmation from the trouble ticket system, and the TRC will get in touch with you on every corrected issue to make sure you are comfortable with the resolution and willing to close the trouble ticket. Find out more details concerning Progent's TRC Customer Commitment.
Which ERP and MRP programs are supported by Progent?Microsoft Dynamics AX ERP Software (formerly Microsoft Axapta)
Microsoft Dynamics GP Business Accounting Software (formerly Microsoft Great Plains)
Microsoft Dynamics NAV Business Management Software (formerly Navision)
Microsoft Dynamics SL 6.5 Business Accounting Software (formerly Solomon)
Microsoft Dynamics RMS)
Macola ES by Exact Software
MAS 90 ERP by Best Software
QuickBooks Pro by Intuit
Infor CloudSuite Industrial (SyteLine) ERP (formerly SyteLine)
Progent provides ERP and MRP support for a range of platforms including:
Can Progent help us manage our passwords, IP addresses, SSL expirations and other network assets?
ProSight IT Asset Management service is an IT infrastructure documentation management service that allows you to create, update, find and protect information related to your IT infrastructure, procedures, applications, and services. You can quickly find passwords or serial numbers and be warned automatically about impending expirations of SSL certificates ,domains or warranties. By cleaning up and managing your network documentation, you can save as much as 50% of time spent looking for critical information about your network. ProSight IT Asset Management features a common repository for storing and collaborating on all documents related to managing your business network like standard operating procedures and How-To's. ProSight IT Asset Management also offers advanced automation for gathering and relating IT information. Whether youíre making enhancements, doing regular maintenance, or reacting to a crisis, ProSight IT Asset Management delivers the information you require when you need it. Learn more about Progent's ProSight family of managed IT services for small businesses.
Does Progent support all major data backup/recovery products and services?
Progent's backup and restore consultants offer consulting support for a wide array of utilities and technologies that provide solutions for protecting Microsoft Windows, Apple Mac, and Linux/UNIX servers and desktops plus laptops and smartphones. Progent supports all major backup products by delivering services that include Altaro VM Backup consulting, Barracuda Backup and disaster recovery preparedness expertise, and DoubleTake Availability integration. Progent can also provide help with Acronis Backup and Recovery, Mozy, Retrospect for Macintosh, Apple Time Machine, Symantec Backup Exec, BackupAssist Software, CrashPlan, and Oracle Solaris FLARs. For large organizations, Progent offers VMware Site Recovery Manager and NSX expertise. In addition, Progent's ProSight Data Protection Services are offered to small and mid-sized businesses as a low cost end-to-end solution for reliable backup/disaster recovery.
Can Progent help design a fault-tolerant load balancing solution?
Load balancing of multiple servers enhances performance and provides redundancy by working around failed servers in a load-balanced farm. Progent's load balancing services cover a broad range of high-availability load balancing technologies including system load balancing, load balanced applications, LAN/WAN backbone routing, and content delivery technology such as F5 Networks 3DNS. Non-stop load balancing providers for which Progent offers consulting expertise include Microsoft Windows 2008 Server R2 Network Load Balancing Manager, the Network Load Balancing mechanism of Windows Server 2012, VM Load Balancing in Windows Server 2016, Citrix Metaframe and Presentation Server, Cisco CSS, Cisco Content Engine and LocalDirector 400 series, and F5 Networks BIG-IP Global Traffic Manager.
Can Progent help my business customize applications based on Microsoft Dynamics GP (Great Plains)?
The open design of Microsoft Dynamics GP (Great Plains) makes it affordable to create customized Great Plains applications that offer all of the basic capability of proven Microsoft Dynamics GP solutions but also meet the specialized requirements of your business. With access to the Modifier with MS Visual Basic, developers can work with the most popular programming environment in the software industry to adapt Microsoft Dynamics GP data views, add or change business logic, produce custom forms and reports, or expand connectivity with Microsoft Office applications. Progent's expertise with Microsoft .NET support, SQL Server 2016 integration and development, Microsoft SQL Server 2014 support, and programming background with VBasic, XML, and other developer environments allows clients to design specialized mission-critical applications and eCommerce solutions that integrate transparently with Great Plains.
Can Progent help us integrate and troubleshoot our Cisco VoIP phones and IP video phones?
Progent's Cisco VoIP phone and video IP phone consultants can help you to configure, maintain, and troubleshoot Cisco IP phones, video IP phones and wireless IP phones. Progent offers support for all versions of Cisco's IP phones from discontinued VoIP devices to the newest media phones. Progent's consultants can also assist you to integrate your VoIP phones and video IP phones with Cisco Unified CM, originally named CallManager, or with Cisco Unified CM Express (CME) to create a state-of-the-art IP-PBX ecosystem for unified messaging and company-wide collaboration. Progent can also help you to configure Cisco Unified CM applications like Cisco Unified Communications Manager IM and Presence Jabber, Cisco Unity Express for voicemail, Cisco Unified Mobility for Single Number Reach (SNR, and Cisco Unified Contact Center Enterprise for building an advanced customer contact center. Progent's consultants can deliver expertise with all aspects of Cisco IP Phone integration including designing dial plans, solving IP phone registration issues, setting up SIP PSTN trunks and CUBE session border controllers, deploying ISR routers with CUBE internetworking support, and creating Cisco UCS server clustering and Cisco Survivable Remote Site Telephony systems for high availability.
Does Progent support Microsoft Internet Information Services (IIS) for web hosting and development?
Internet Information Services (IIS), Which is included with Windows Server and Windows desktop, is a sophisticated role for web hosting and application programming. The latest releases offer improved protection, reliability, scalability, and debugging while also incorporating major enhancements in automated administration. A variety of popular extensions to Internet Information Services have been built into newer releases including the rules-based Request Filter Module (previously known as URL Scan), which is able to prevent potentially harmful HTTP requests from being executed by web applications. Progent's Internet Information Services experts can assist your company to configure IIS as well as the latest extensions to IIS Manager such as the GUI for managing FastCGI applications.
Can Progent help us integrate Fortinet FortiGate firewalls?
Fortinet next-generation firewalls are leaders in delivering top throughput for SSL inspection. Progent's Fortinet FortiGate firewall experts can assist your business to deploy your Fortinet firewalls to protect all your digital assets at the enterprise edge, within the data center core, at branch locations, and in the cloud. To learn more, refer to Fortinet firewall experts.
How Can Progent help with Microsoft SharePoint?
Progent has been providing SharePoint consulting services since the first product was published more than a a dozen years, and Progent has the breadth and depth of IT knowledge to assist businesses of any size to plan and carry out a SharePoint Server 2013 installation and develop SharePoint Server 2013 apps that bring significant business benefit to your information network. Progent's Microsoft-certified consultants can assist you to assess the business advantages of migrating to SharePoint Server or SharePoint Online from older versions of SharePoint or from another collaboration solution; determine if an in-house, online or hybrid configuration is most sensible for your organization; and pick the right version of SharePoint 2013 for your purposes. Progent can provide comprehensive project management services or can assist in specific jobs associated with your SharePoint 2013 migration.
More Questions and Answers
If your small business is in Davis, Woodland or
anywhere in Yolo County
and you require technical assistance, information technology outsourcing, or top-level expertise from a Progent consultant,
call 916-609-1222 or visit Contact Progent.