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More Questions and Answers

Does Progent offer consulting services for Microsoft 365 Excel?
Progent's certified Microsoft 365 Excel consultants can assist your company to create advanced Excel-based programs or provide one-on-one education in the powerful capabilities of Office Excel desktop and Microsoft 365 Excel. Progent's experts can also assist you to build and manage a safe, dependable network and communications architecture to support your Microsoft Excel applications. Progent's SharePoint Server experts can show you ways utilize Excel Services to extend the capabilities of Excel by integrating interactive spreadsheets into management information dashboards and scorecards. Progent's Microsoft Dynamics 365 consultants can demonstrate how to share information between Microsoft 365 Excel and other platforms by delivering services like Microsoft Dynamics GP/Great Plains custom programming and MS Dynamics 365 Business Central business management software integration.

Can Progent help us create a hybrid cloud solution based on Windows Server 2016
Progent's Microsoft-certified IT consultants offer Windows Server 2016 integration consulting to help organizations of all sizes to plan and carry out a smooth deployment of Windows Server 2016 and Hyper-V 2016 based on a local, cloud-centric, or hybrid model. Progent can assist you to evaluate the benefits of Windows Server 2016 for your environment and can help you with any facet of designing, configuring, administering or troubleshooting your Windows Server 2016 and Windows Hyper-V 2016 solution. Progent can assist your organization to take advantage of the many innovative disaster recovery and information assurance capabilities of Windows Server 2016 and Hyper-V 2016 like Windows Containers for isolating applications, Shielded Virtual Machines to protect against compromised administrators, Credential Guard, JIT Privileged Access Management, Virtual Machine load balancing, Storage Replica for zero-data-loss disaster recovery, plus workgroup and multi-domain clusters. In addition, Progent's Windows Server 2022 migration experts and Microsoft Windows Server 2019 migration experts can assist you to plan and implement a cost-effective migration from Windows Server 2016 to a current edition of Microsoft Windows Server.

Can Progent help us move our data center to a colocation facility?
There are hundreds of enterprise-class data center colocation sites in major metropolitan areas across the United States. Progent's colocation center support team can enhance your systemís fault tolerance and performance by helping you select a colocation site that meets the particular requirements of your organization including geographic proximity, space, communications, affordability, and extra additional features and services. Progentís data center IT services are designed for businesses with equipment housed at co-location hosting sites and requiring on-demand on-premises service at the colo facility plus remote help from Microsoft and Cisco Premier Certified experts. Progent offers a variety of colo center consulting services including system architecture analysis, Windows and UNIX server installation and support, tech support for server and communications networking, development and deployment of high availability systems, defining and deploying layered security defenses, firewall configuration and troubleshooting, configuring load balancing environments, and planning fault tolerant server and storage cluster systems.

Does Progent have expertise with firewalls from Palo Alto Networks?
Progent's Palo Alto Networks firewall experts can show you how to select, configure, and manage Palo Alto Networks firewall appliances to provide a next-generation security solution that extends across your data center and cloud assets and guards all users anywhere with any device. To learn more, visit Progent's Palo Alto Networks PA-Series firewall integration services.

Can Progent help us migrate efficiently to Exchange Server 2019?
Progent can help you in any phase of your upgrade to Microsoft Exchange Server 2019 such as configuring Windows Server 2019 Core for hosting Exchange; designing high availability architecture for a local, cloud-based or hybrid environment; migrating mailboxes; designing and configuring Hyper-V virtualization; setting up hardware load balancing; configuring Database Availability Groups (DAGs) with MCDB solid-state caching; integrating with Skype for Business 2019 for voicemail services; setting up collaboration with SharePoint; preparing firewalls; integration with Microsoft Office 365; and configuring Outlook. For more information, see Progent's Microsoft Exchange 2019 planning and configuration services.

How does Progent support the Microsoft Solutions Framework (MSF) process model?
While managing information technology projects for major businesses, Progent uses a phased approach based on agreed upon milestones in order to achieve economic, timing, and technical targets while avoiding business disruption. Progent's methodology follows industry project management standards derived from the best practices defined by the Microsoft Solutions Framework (MSF) and includes requirements definition, planning and architecture proposals, testing, design tuning, and expert integration. All phases are documented to provide a comprehensive description of technical services delivered and to assist in ongoing system support.

How can we save money with Progent's Help Desk Outsourcing Services?
Progent's Help Desk Call Center management and co-management services allow companies to reduce costs, increase productivity, and adapt rapidly to fast-changing economic circumstances. Progent's Outsourced Help Desk services offer substantial cost and operational benefits when compared to a Help Desk staffed by an internal technical service team. The cost for Level 1 IT support for Progent's Co-managed Help Desk service averages less than $18/user/month. For details about the benefits of Progent's Outsourced Help Desk Call Center services, see Progent's outsourced and co-sourced IT Call Desk advantages.

How do we get in touch with Progent's media contact?
To view news articles in which Progent's IT experts are interviewed, visit Progent in the media. In case you are a journalist and want to speak with Progent's media manager about cybersecurity or other IT topics, please contact Darrin Johnson: Teams: darrin.johnson@progent.com. If you are facing a tight deadline and are unable to reach Darrin quickly, please contact Progent's Technical Response Center (TRC) at 866-735-8318.

Can Progent help us deploy System Center Data Protection Manager for automated backup?
Microsoft System Center 2016 Data Protection Manager provides small to mid-size organizations near-continuous backup and easy recovery capabilities for Microsoft environment. SCDPM 2016 offers application-sensitive backup for critical platforms like Microsoft SQL Server, Exchange and SharePoint Server, backs up Windows and Linux virtual machines, works with VMs hosted by Windows Hyper-V as well as VMware, and can use Microsoft Azure for cloud backup and recovery. Progent's Microsoft-certified System Center 2016 Data Protection Manager consulting experts can help you to plan, implement, manage, and repair an enterprise-wide backup/recovery solution built around Data Protection Manager 2016. Progent can help you to migrate from a previous version of Data Protection Manager or from an outdated system, and Progent can optimize your SCDPM 2016 ecosystem for on premises, hosted, cloud-based or hybrid deployments. Progent offers online or onsite support and can provide occasional expertise to resolve challenging issues or provide comprehensive project management or co-management support to make sure you complete your SCDPM 2016 initiative on time and on budget.

Does Progent support Citrix desktop virtualization software?
Progent's Citrix-certified virtual desktop experts can assist your business to design, implement, administer, and troubleshoot a virtualized Windows desktop and application delivery solution by providing Citrix XenDesktop expertise and XenApp support services. Progent's Cisco CCIE network consultants can help you enhance your infrastructure for distributing server and client-side applications, and Progent's datacenter support consultants can help your organization to administer and support an off-site datacenter that features high availability, advanced protection, and fast recovery. Progent's Citrix technology experts can also help you manage and support additional virtualization platforms from Citrix by providing XenServer expertise and Citrix Essentials for Hyper-V integration.

Does Progent have a defined methodology for best practices in solving IT problems?
Progentís team of Microsoft and Cisco-certified engineers have extensive IT industry backgrounds, on the front lines of IT support, performing a multitude of networking tasks for a diverse selection of customers. Every Progent IT professional carries a proven set of personal best practices from this extensive industry experience, and these are further improved by the corporate-wide best practices education that Progent teaches its consulting staff. For larger engagements, Progent technical team members use the Microsoft Solutions Framework (MSF) structure for service delivery which divides projects into discrete and manageable sections that decrease the risk of a project getting out of control.

Can Progent provide the support of a CISSP-certified cybersecurity consultant?
Progent's CISSP-certified network security experts can help organizations of all sizes with any facet of IT security. Progent can help create efficient cybersecurity systems that protect a small business against modern threats or Progent can plan, deploy, and manage an end-to-end security environment for hybrid networks that support onsite, remote, and mobile clients accessing IT resources spread over a mix of physical sites and public and private clouds.

How does Progent handle problem escalation?
Progent follows a collaborative approach to problem escalation, making it efficient to fix even the most challenging network problems that can appear from time to time. By leveraging 100s of man-years of experience from Progent's Microsoft and Cisco-premier consulting staff, Progent can rapidly and economically solve issues that would stymie ordinary computer support organizations. Working with thousands of customers on installation and integration tasks every year gives Progent a unique view about which techniques succeed and which do not in solving IT issues.

Can Progent help us integrate our network with Amazon AWS cloud services?
Progent's Amazon AWS planning and integration experts can provide cost-effective remote support to help companies to access Amazon Web Services (AWS) cloud services including Amazon EC2 for virtual server hosting, Amazon S3 for expandable high-performance storage, and Glacier for low-cost long-term archiving. Progent can assist you with every phase of Amazon AWS integration including needs analysis, readiness assessment, architectural design and review, pilot testing, configuration, centralized administration, performance tuning, software license management, disaster recovery solutions, and security strategies. Progent offers advanced expertise with firewalls and VPN technology and can show you how to deploy all-cloud or hybrid networking models that seamlessly incorporate Amazon AWS cloud services. Progent offers as-needed consulting or Progent can provide comprehensive project management outsourcing or co-sourcing to help you migrate efficiently to the Amazon AWS cloud platform.



More Questions and Answers

If your small business is in Davis, Woodland or anywhere in Yolo County and you need computer help, information technology outsourcing, or high-level expertise from a Microsoft or Cisco certified engineer, call 916-609-1222 or visit Contact Progent.



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  • Security Services Firewall and VPN Security Consultancies Intrusion Protection Systems

  • Flexential Internet Data Center Consultant
    Flexential Data Center Consulting Services

    Progent makes use of the Flexential Tampa colocation center mainly to deliver private cloud hosting. Progent has a group of network experts located in the vicinity of Tampa, and Progent also offers online expertise from Progent's nationwide team of Microsoft-certified experts, Cisco-certified CCIE network engineers, CISM and CISSP-certified security consultants, Hyper-V and VMware specialists, and veteran disaster recovery/business continuity preparedness consultants. Progent can also help you to plan and implement a migration to the Flexential data center by providing services such as planning solution architecture, recommending hardware, system setup and validation, troubleshooting, streamling online management, and training your IT staff.

  • SentinelOne Vigilance Respond MDR Integrator Integration Support SentinelOne Singularity XDR Engineers
  • Yolo County Technology Consultant
  • Server Recovery Progent Small Business Progent Small Business Security Consulting Services
  • Services Infor SyteLine CloudSuite Vendors Management Consult SyteLine ERP

  • Juniper NetScreen Forensics Services
    Largest Juniper NetScreen 5200 Firewall Network Consultant

    Progent's Juniper-certified NetScreen consultants can assist you to install and optimize NetScreen 5200 and 5400 routers, migrate from older NetScreen products to the latest Juniper products, and repair infrastructure issues in all-Juniper or mixed-technology systems.

  • SharePoint and Mac Consulting Apple MACos with Windows Onsite Technical Support

  • Computer Consultant Firepower
    Support Cisco AnyConnect

    Progent's certified Cisco network security consultants offer expert PIX and ASA Firewall consulting services covering architecture, integration, and support of Cisco firewall and Cisco security technology. The PIX and ASA Series of Cisco firewalls delivers robust user and application policy enforcement, mutlivector attack protection, and safe connectivity services. Ranging from compact, easy-to-install desktop appliances for small and home offices to scalable enterprise-grade products, Cisco PIX Firewall and ASA Firewalls offer a high level of security, high throughput, and excellent reliability for IT systems of any size. PIX Firewalls and ASA Firewalls are based on a hardened, specially designed operating system, eliminating common OS-specific security gaps.

  • Shared Computer Support Help Desk Costs Onsite Technical Support Online Help Shared Computer Support Help Desk Costs
  • Skype for Business and Cisco UC Consulting Services Skype for Business Edge Server Pool Specialist
  • Small Business APs IT Consultant Integration Small Business 500 AP
  • Small Business On-site Support Cisco and Microsoft Small Business Networking Companies
  • Small Office Outsource Small Business Small Office Computer Consulting
  • Solaris Engineer 24-7 Solaris Technology Professional
  • Solaris Firewall Configuration Sun Solaris Testing
  • Solaris Upgrade Consultants Sun Solaris Upgrade Consultants
  • Specialists ProSight Private Cloud Hosting Services ProSight Virtual Server Private Cloud Hosting Consult

  • Top Quality Microsoft ISA Server Onsite Technical Support
    Internet Security and Acceleration Server Consulting

    Progent's certified Internet Security and Acceleration Server consulting experts have extensive experience configuring ISA Server-based security solutions for information systems with multiple offices, mobile workers, and mission-critical eCommerce applications. Progent's ISA Firewall consultants can help your small business in designing and implementing a configuration of ISA Server 2000 or ISA 2004 Server that meets your information protection needs without adversely limiting your IT system accessibility. Progent's consulting professionals can help you upgrade from Microsoft Proxy Server from Microsoft ISA 2000 to ISA 2006 Enterprise Edition Server or ISA 2006 Standard Edition Server.

  • Support Outsourcing 802.11ac Wi-Fi Network WiFi 6/6E Upgrade Consultant Services
  • Support for IT Service Firms Online Help Consulting Services Consulting for Service Providers
  • Systems Engineer Davis Computer Network Service Company Davis
  • Technical Support Services ProSight Reporting Infrastructure Management Consultant ProSight Reporting Remote Network Infrastructure Management

  • Windows and Solaris Network Engineer
    Windows and UNIX Consultancy

    Progent's UNIX family support experts provide small companies and software developers help with administering and maintaining UNIX, Linux or Solaris environments that coexist with Microsoft-powered networks. Progent offers your business contact with UNIX consultants, support professionals certified by Microsoft and Cisco, and security specialists with CISM certification. This broad array of expertise offers you a convenient one-stop consulting firm to help you create and maintain a protected and robust cross-platform connectivity and communications infrastructure that allows UNIX and Microsoft interoperability by combining MS Windows with major variants of UNIX including Mac OS X, Solaris, IBM AIX Open UNIX, HP-UX, Berkeley UNIX (BSD), SCO, and SGI/Irix or leading Linux variations including RedHat Linux, SUSE, CentOS, Ubuntu Linux, PCLOS, fedora Linux, Gentoo, Mandrake/Mandriva, Debian-GNU, and Slackware.

  • Technical Support Services SCOM 2012 Fabric Monitoring Computer Engineer System Center Operations Manager
  • Technology Consulting SCDPM 2016 System Center 2016 Specialist

  • Top Rated SCCM 2007 Asset Inventory Technology Consulting
    SCCM 2007 Asset Management Consultant Services

    Progent's Microsoft-certified consultants can assist you to support System Center 2007 Configuration Manager (SCCM 2007) to streamline operations, improve security, and boost productivity by ensuring that critical applications are always current, managing licensing, and reporting resource usage profiles so you can make informed buying choices. Once your organization is set to update your SCCM 2007 change management solution, Progent can help you to prepare for and implement a smooth migration to System Center 2012 Configuration Manager.

  • Technology Consulting Services Exchange 2007 Edge Server Exchange 2007 Computer Engineer

  • Internal Network Security Inventory Consult
    Security Inventory Consultants

    Progent provides small businesses a pair of low-cost network security inventory scanning packages that include, at a set fee, remotely managed scans of your security profile which are evaluated by professional information security engineers who assess the data collected by the remote scan, deliver unbiased summaries of your existing network security, and offer suggestions for improvements. Progent offers two complementary security inventory packages for external and internal scanning that are priced to meet the budgets of small companies while offering enterprise-quality evaluations of your IT network's vulnerability to assault.

  • Technology Consulting Yolo County Cisco Expert Davis IT Consulting Firm
  • Top Quality At Home Workers Conferencing Support Services At Home Workforce Video Conferencing Remote Support

  • SCCM 2016 Device Management Support
    Consulting SCCM 2016 Peer Cache

    Configuration Manager 2016 automates application and device provisioning and updating, streamlines compliance settings control, keeps track of network resources, guards against company data leakage, provides network health reporting, allows secure end-user self service, and offers a single point of control for managing mixed-OS networks based on on-premises, cloud-centric, or hybrid deployment models. Progent's Microsoft-certified SCCM 2016 consultants and Azure cloud experts can assist you with any facet of designing, implementing, using and troubleshooting a System Center 2016 Configuration Manager deployment for on-premises, cloud-based, or hybrid environments.

  • 24-7 Yolo County Computer Consultancy Services Northern California
  • Top Ranked Development Firms ERP, MRP, Accounting System Microsoft Project Consultant Services

  • Microsoft Management Reporter Outsourced Programming
    Development SSAS

    Progent can provide remote and on premises consulting to help you with any facet of business intelligence (BI) reporting from debugging or modernizing applications to planning and implementing a comprehensive business intelligence solution. Progent's management reporting experts can assist you to support your existing BI environment, help you to migrate reports and databases from a legacy reporting platform to a modern solution, and provide custom remote training to meet your specific requirements. Progent's business reporting professionals offer expertise in all popular BI reporting platforms such as the SQL Server BI stack (SSIS, SSAS, and SSRS), Microsoft Management Reporter/FRx, Microsoft Access, Crystal Reports, Power BI, Excel BI add-ins including Power Pivot and Power View, and Report Builder.

  • Top Ranked Office Excel 2010 Specialist Office Excel 2016 Professionals
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  • Emergency Exchange 2019 Office 365 Integration Information Technology Consulting
    24x7 Exchange 2019 Disk Availability Group Engineer

    Progent can assist your organization in any facet of your upgrade to Microsoft Exchange 2019 including deploying Windows Server 2019 for hosting Exchange; planning high availability (HA) architecture for an on-premises, cloud-based or hybrid environment; migrating mailboxes; designing and implementing Windows Hyper-V; configuring hardware load balancing; configuring Database Availability Groups (DAGs) with MCDB solid-state caching; integrating with Skype for Business 2019 for voicemail services; setting up collaboration with SharePoint; preparing firewalls; integration with Microsoft 365 and setting up Outlook clients.

  • Urgent Telecommuting Support and Setup Help and Support Remote Workers
  • Virtual Server Hyper-V IT Consulting Computer Consultants Virtual Server Hyper-V
  • Windows Server 2022 Windows Defender ATP Support Outsourcing Windows Server 2022 Encrypted Networks Consulting Services

  • 24 Hour IT Infrastructure Asset Report Professionals
    Active Directory Health Check Specialists

    Progent's ProSight Network Audits offer a fast and affordable alternative for small and medium-size organizations to obtain an unbiased evaluation of the overall health of their IT system. Based on some of the top remote monitoring and management (RMM) tools in the industry, and supervised by Progent's certified group of information technology experts, ProSight Network Audits show you how closely the configuration of your core infrastructure devices conform to leading practices. Both the Basic and Advanced versions of ProSight Network Audit services are available at a low, one-time cost and provide instant ROI such as a more manageable and more secure Active Directory implementation. Both versions also offer the ongoing benefits of state-of-the-art remote network monitoring and management (RMM) technology. These advantages can include simpler management, improved compliance with data security requirements, more efficient utilization of IT assets, quicker troubleshooting, more dependable backup and recovery, and higher availability.

  • Windows Server Update Services Engineer Best Consulting Windows Server Update Services
  • Davis Server Consultants California, United States
  • Windows, UNIX, Solaris Integration Services Consultants Solaris with Windows
  • Wireless Site Survey Technology Consulting Services Wi-Fi RF Spectrum Analysis for Wi-Fi Support and Setup
  • XenDesktop Online Help Citrix XenDesktop Consulting
  • Yolo County Consulting Firm Yolo County Computer Support Consultants
  • ransomware protection and recovery Engineers Ryuk ransomware protection and cleanup Consult

  • Computer Consulting Meraki 802.11ac Access Point
    Urgent Support and Help Meraki Outdoor Wi-Fi AP

    Progent's Cisco-certified Wi-Fi networking consultants offer online and on-premises consulting and troubleshooting services to assist your organization to design, install, manage, tune, and debug wireless deployments that utilize Cisco's Meraki APs. Progent's experts can also assist you to plan and deploy hybrid networks that combine on-premises and cloud-hosted resources and that provide easy access, enhanced security and compliance, unified management, and consistent performance for all your mobile and desktop devices.

  • wireless IP phones and Aironet APs Specialist wireless IP phones and CUCM Consulting Services

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