Onsite Service Available in Yolo County, Davis, Woodland





More Questions and Answers

Does Progent offer a secure data backup service for small businesses?
Progent's ProSight Data Protection Services cloud backup provide small and medium-sized businesses a low cost and fully managed service for reliable backup/disaster recovery. For a fixed monthly rate, ProSight DPS automates and monitors your backup processes and allows fast recovery of vital files, applications and VMs that have become unavailable or damaged due to hardware failures, software glitches, natural disasters, human mistakes, or malware attacks such as ransomware. ProSight DPS can help you protect, retrieve and restore files, folders, applications, system images/, as well as Microsoft Hyper-V and VMware virtual machine images/. Critical data can be backed up on the cloud, to a local device, or to both. Progent's cloud backup consultants can provide advanced support to set up ProSight Data Protection Services to be compliant with regulatory standards like HIPPA, FINRA, PCI and Safe Harbor and, when needed, can help you to restore your critical data. Find out about Progent's entire ProSight family of affordable network management outsourcing services for small and mid-size organizations

Can Progent help my business develop custom eCommerce applications?
Progent's application experts can help you to develop web applications that are driven by sales and inventory software to reduce the cost and increase the dependability of on-line business. Progent can help you to implement a secure, highly available e-commerce infrastructure and build specialized web applications based on standard tools and or customize available software so that they support your specific business requirements. Progent can provide online services from certified Microsoft SQL Server programmers and Oracle database developers and database administrators, and MySQL experts to help you to complete line-of-business development projects.

Can Progent help set up pilot systems to help our company test new technology?
Progent's Test and Training Lab at the QTS Colocation Center in Sacramento can be used for piloting line-of-business applications, creating cost-effective migration procedures, assessing and optimizing performance, planning or validating disaster recovery strategies, mitigating compatibility problems, and building training systems for new technologies. For Progent customers without sufficient internal resources to assemble proper test environments, the lab cuts capital costs and engineering risk and helps keep vital network projects on schedule.

How can Progent's consultants help with Microsoft SQL Server?
Progent's Microsoft-certified SQL Server experts, database software developers, database administrators, project management consultants, Cisco-certified network architects, disaster recovery/business continuity planning specialists, and data security consultants can assist you to maintain and expand your SQL Server environment, create or troubleshoot data-driven business applications, assess the potential advantages of moving to Microsoft SQL Server 2016 or migrating to SQL Server 2014 from an older release of SQL Server or from a different database platform, set up pilot environments at your datacenter or at Progent's test lab, design and execute a smooth transition to SQL Server, and define an efficient and safe IT infrastructure that helps you maximize the strategic benefit of Microsoft SQL Server.

How Can Progent help with Microsoft SharePoint?
Progent has been delivering SharePoint consulting services since the initial SharePoint product was released more than a a dozen years, and Progent has the scope of IT know-how to help organizations of any size to plan and implement a SharePoint Server 2013 deployment and create SharePoint Server 2013 apps that add significant business benefit to your information network. Progent's Microsoft-certified consulting team can assist your company to assess the risks and benefits of migrating to SharePoint 2013 or SharePoint Online from legacy versions of SharePoint or from a different collaboration solution; determine whether an on-premises, online or hybrid configuration is best suited for your organization; and pick the most appropriate edition of SharePoint 2013 for your purposes. Progent offers full project management support or can help in specific tasks associated with your SharePoint 2013 deployment.

What are the advantages of Progent's model for remote support?
Most network problems can be fixed quickly by Progent's team of remote service experts. This eliminates lost productivity which can be caused by waiting for a local engineer to show up in person. In addition, many independent engineers and network consulting groups require minimum on-site billing that can convert a 10-minute visit into a 2-hour expense. Progentís model of billing per minute and charging only for service that is delivered permits Progentís remote support experts to resolve hundreds of small problems every day at the lowest feasible expense. Further, the security of knowing there is reliable access to Progent's expert group of IT consultants opens the door to a new world of powerful network technologies that typical small organizations would otherwise shy away from because of the risk of having insufficient support resources.

Why should a small business outsource IT support?
Whether it means planning network infrastructure, establishing or outsourcing a Help Desk, rolling out an updated messaging system, or creating an web-based business system, outsourcing your IT technical services can control costs and minimize uncertainties, allowing IT service costs to expand in a more linear and controlled way than is possible by building up a large, comprehensive internal IT organization.

Can Progent help me integrate my Mac workstations with Exchange-based email?
Progent's Microsoft-certified consulting team members and experts in Virtual PC for Mac technology can help you to integrate your Apple macOS and OS X workstations and laptops with your Microsoft Exchange server through comprehensive Office 365 Outlook for Mac consulting services. Progent will make sure that your Microsoft Exchange Server is optimally configured and that WebDAV, LDAP and Outlook Web App or Web Access are correctly installed and tested. Progent can also provide a broad array of Microsoft Exchange support services including systems integration, diagnostics, security, mobile support, system tuning, plus spam and virus protection and email encryption. Progent also offers tailored one-on-one macOS training.

Does Progent offer special IT outsourcing packages for mid-sized businesses?
Progent can provide medium size businesses in the and in major cities across the U two cost-effective outsourcing support packages based on System Center Operations Manager:

  • Managed Network Monitoring Package
  • Comprehensive Network Monitoring Package

    To see a single-page printable fact sheet summarizing Progent's two Network Monitoring Service Packages for mid-sized companies, click:Network Monitoring Packages.

    Can Progent help us to deploy System Center 2016 Virtual Machine Manager to manage our hybrid cloud network?
    System Center 2016 Virtual Machine Manager is part of Microsoft's System Center 2016 suite of network monitoring and management products and is designed to provide a unified mechanism for configuring and managing virtualized fabric and services across hybrid environments that can incorporate on-premises and hosted datacenters and Azure publics cloud resources. Progent's SCVMM 2016 consulting experts can help organizations of all sizes with all facets of building, implementing, and maintaining a SCVMM 2016 ecosystem. Progent can assess your virtualization architecture, help you migrate efficiently from older versions of Virtual Machine Manager, develop workflows for building and deploying virtual machines and hosts, implement high-availability scale-out clusters, connect your private cloud infrastructure with public cloud services, configure virtual switches, write and refine PowerShell scripts, and help you assess the strategic advantages of new capabilities like Storage Replica and Host Guardian Service. Progent's certified virtualization experts offer world-class Hyper-V consulting and VMware vSphere support.

    Does Progent offer the services of a GIAC-certified information assurance expert?
    Global Information Assurance Certification (GIAC) was established in 1999 to validate the knowledge of computer security professionals. GIAC accreditations are acknowledged by companies and government organizations throughout the world including and the United States National Security Agency. Progent's GIAC-certified information assurance consultants offer help with all of the network security capabilities covered within GIAC accreditation including evaluating infrastructure vulnerability, security incident management and response, traffic analysis, web application security and security information and event management (SIEM) solutions.

    My business application needs 24x7 support. Can Progent help?
    Progent's economical extended hours online support program provides companies 24x7 availability of online technical support from Progent's Technical Response Center (TRC). Support services offered beyond standard business hours include resolving issues with Microsoft server products, Windows desktop support, assistance with Microsoft Office programs, system backup/restore, and basic routing and switching support for Cisco networking products.

    Who founded Progent?
    Progent's founder and head of engineering, Les Kent, was the architect for a multi-media networking solution that won Microsoft's ďBest Application of the Year Award.Ē Mr. Kent is a 35-year computer industry veteran and has managed the design and deployment of hundreds of innovative business solutions using Microsoft and Cisco technologies. Mr. Kent established Progent in order to address the needs of small organizations who can't justify the burden of supporting a large IT staff but who still require information networks with enterprise-class reliability, protection, and performance.

    How can Progent help us with our hybrid cloud solution?
    Progent's hybrid cloud solutions consultants offer advanced online consulting services to assist organizations of all sizes to integrate their networks with popular public clouds such as Microsoft Azure and Amazon Web Services. Progent can assist your it team to plan and manage hybrid ecosystems that can include Windows and Linux systems and apps in hybrid topologies that combine on-premises resources as well as public clouds. To assist you to incorporate cloud services with physical datacenters, Progent offers a variety of cloud integration services such as Office 365 integration solutions with on-premises Exchange, Azure hybrid cloud planning and deployment consulting, Amazon AWS cloud migration, and Amazon Web Marketing Service (WMS) programming and troubleshooting.



    More Questions and Answers

    If your small business is in Davis, Woodland or anywhere in Yolo County and you require technical help, information technology outsourcing, or advanced expertise from a Progent professional, call 916-609-1222 or visit Contact Progent.



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    The sophistication and connectivity demands of Microsoft Windows Servers calls for a network consulting team with practical expertise and broad knowledge in planning and integrating seamless, end-to-end network technology systems. The experience of Progent's Microsoft-certified experts, which averages more than 10 years working with Microsoft technology, assures you success configuring Windows Server 2008 and Windows Server 2003 to match optimally with your strategic objectives. Progentís consulting services can assist you with designing, installing, administering, and supporting Windows Server systems that maximize the business value of your computer system. Progentís consultants can help you with Windows 2008 R2 Server, Microsoft Windows 2003 Server, Microsoft Windows 2000 Server, or Windows NT Server as well as Windows 8, Windows 7, Windows Vista and other desktop clients.

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    Progent's background providing Microsoft .NET services and Microsoft SQL Server help, and Progent's programming experience with Microsoft VBasic, XML, and other developer tools make it possible to create custom mission-critical programs and eCommerce environments that integrate seamlessly with Dynamics GP/Great Plains Software. Progent's Microsoft Dynamics GP reporting services can show you how to create reports that let you track your business more thoroughly, transforming uncooked information into useful understanding of your company and customers.

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