|2570 N. First Street, 2nd Floor
San Jose, CA 95131
||San Jose Network Support Services
||37053 Cherry Street
Newark, CA 94560
||Fremont Network Support Services
||26250 Industrial Blvd
Hayward, CA 94545
||Hayward Network Support Services
||1300 Clay Street
Oakland, CA 94612
||Oakland-Berkeley Network Support Services
||3790 El Camino Real
Palo Alto, CA 94306
||Palo Alto Network Support Services
||755 Baywood Drive, 2nd Floor
Petaluma, CA 94954
||Petaluma Network Support Services
||4695 Chabot Dr, Suite 200
Pleasanton, CA 94588
||Pleasanton Network Support Services
||6520 Lonetree Blvd
Rocklin, CA 95765
||Roseville Network Support Services
||1100 N Market Blvd
Sacramento, CA 95834
||Sacramento Network Support Services
||388 Market Street
San Francisco, CA 94111
||San Francisco Network Support Services
||2570 N. First Street, 2nd Floor
San Jose, CA 95131
||San Jose Network Support Services
||1900 S Norfolk, Suite 350
San Mateo, CA 94403
||San Mateo Network Support Services
||700 Larkspur Landing Cir
Larkspur, CA 94939
||San Rafael Network Support Services
||101 Cooper St, #4526
Santa Cruz, CA 95062
||Santa Cruz Network Support Services
||131 Stony Circle
Santa Rosa, CA 95401
||Santa Rosa Network Support Services
||3336 N Texas St
Fairfield, CA 94533
||Vacaville Network Support Services
||1261 Locust St
Walnut Creek, CA 94596
||Walnut Creek Network Support Services
More Questions and Answers
How can Progent help us protect our network from ransomware and other modern threats?
The ProSight Active Security Monitoring (ASM) endpoint protection service utilizes next generation behavior-based analysis tools to defend endpoints and servers and VMs against new malware assaults such as ransomware and email phishing, which routinely escape traditional signature-based anti-virus products. ProSight Active Security Monitoring safeguards local and cloud resources and offers a single platform to address the complete threat lifecycle including protection, detection, containment, cleanup, and post-attack forensics. Key features include one-click rollback using Windows Volume Shadow Copy Service (VSS) and real-time network-wide immunization against newly discovered attacks. Learn more about Progent's entire ProSight suite of value-priced outsourced network management services for small and medium-size organizations.
Can Progent help my business build hybrid cloud solutions with Windows Server 2016 Hyper-V?
Windows Hyper-V 2016 utilizes key technologies initially developed for and refined on Microsoft Azure, one of the world's biggest public clouds. This dramatically improves the ability of Microsoft's Windows Server platform to support private cloud and hybrid cloud/on-premises deployment models by improving data security, availability, scale, manageability, reliability and recoverability. Progentís Microsoft-certified Windows Server 2016 Hyper-V experts can assist you to assess the benefits of Hyper-V 2016 for your business, configure pilot environments to verify the ability of Hyper-V 2016 to support your critical applications, plan a cost-effective network topology for a cloud-centric or hybrid installation, create and execute a smooth migration plan, educate your IT management and support staff, and deliver as-needed consulting and debugging support to ensure that your Hyper-V 2016 solution gives you the highest possible business benefit.
Can Progent help us deploy System Center Data Protection Manager for automated backup?
System Center 2016 Data Protection Manager (SCDPM 2016) offers small and medium-size organizations automatic backup and easy recovery functions for Microsoft-based environment. Data Protection Manager 2016 offers application-aware protection for key platforms such as Microsoft SQL, Exchange and SharePoint Server, protects Windows and Linux virtual machines, supports virtual machines hosted by Windows Hyper-V as well as VMware, and integrates seamlessly with Azure for cloud backup and recovery. Progent's Microsoft-certified Data Protection Manager 2016 consultants can help you to design, implement, administer, and repair an enterprise-wide backup/restore system powered by System Center 2016 Data Protection Manager. Progent can help you to upgrade from a previous release of DPM or from an outdated system, and Progent can tune your DPM 2016 environment for on premises, colocated, cloud or hybrid deployments. Progent offers online or onsite support and can provide occasional guidance to resolve technical bottlenecks or deliver end-to-end project management or co-management services to make sure you complete your SCDPM 2016 initiative on time and within your budget.
How do Progent's consultants implement knowledge transfer to my in-house IT staff?
Progent's knowledge transfer services include individualized training created for individuals who need to expand their knowledge of mainstream office productivity tools and network hardware. Read more about Progent's Microsoft Office Word and Microsoft Office 365 Word custom training, MS Office Excel and MS Office 365 Excel classes and programming help, Microsoft Project expertise, and classes on Apple macOS and OS X application software. In addition, Progent provides live online webinar education classes. Virtual online classes provide a flexible and low-cost way for training your IT staff to operate a wide range of important software products.
Progent also provides itemized documentation for all delivered services. These comprehensive service reports provide your in-house IT staff a convenient and helpful chronicle of important technical issues concerning your IT system and can provide insight on how to anticipate and resolve problems in the future.
Which ERP and MRP programs are supported by Progent?Microsoft Dynamics AX Enterprise Resource Planning Software (formerly Microsoft Axapta)
Microsoft Dynamics GP Business Accounting Software (formerly Microsoft Great Plains)
Microsoft Dynamics NAV Software (formerly Microsoft Navision)
Microsoft Dynamics SL 6.5 Business Accounting Software (formerly Microsoft Solomon)
Microsoft Dynamics RMS (Retail Management System)
Macola ES by Exact Software
MAS 90 ERP by Best Software
QuickBooks Accounting Software by Intuit
Infor CloudSuite Industrial (SyteLine) ERP (formerly SyteLine)
Progent provides Enterprise Resource Planning and Manufacturing Resource Planning help for a variety of programs such as:
Can Progent help design a fault-tolerant load balancing solution?
Load balancing of multiple servers improves throughput and offers fault tolerance by working around failed servers in a load-balanced farm. Progent's load balancing consulting services cover a broad selection of high-availability load balancing solutions including network load balancing, load balanced application software, LAN/WAN backbone routing, and content delivery technology such as Cisco Content Engine. Non-stop load balancing technologies for which Progent can provide consulting expertise include Microsoft Windows 2008 Server R2 Network Load Balancing Manager, the Network Load Balancing (NLB) feature of Windows Server 2012, VM Load Balancing in Windows Server 2016, Citrix Metaframe and Presentation Server, Cisco CSS, Cisco Distributed Director and LocalDirector 400 series, and F5 Networks BIG-IP Global Traffic Manager.
Can Progent help us design and integrate a Barracuda Backup solution?
Barracuda Backup is a low-cost, subscription backup/restore platform for small and medium-size organizations. A Barracuda Backup deployment can include a custom-designed physical appliance built by Barracuda or a software-based appliance with similar functionality but which uses your own storage hardware. Barracuda Backup protects critical company data produced locally, at one or multiple remote sites, or in the cloud. For disaster preparedness, you can replicate data to the Barracuda Cloud, to Amazon Web Services (AWS), or to any site with a Barracuda Backup appliance. Progent is a certified Barracuda partner and Progent's Barracuda Backup consulting experts can provide a broad array of consulting support services to assist your business to design, configure, operate and repair a backup and disaster recovery system based on Barracuda Backup. For more information, go to Barracuda Backup and disaster recovery consultants.
Can Progent help my company migrate to Windows 10?
Progent's Windows 10 planning consultants can assist organizations of any size to assess Windows 10 or to upgrade to Windows 10 from any earlier release of Windows. Online and onsite assessment and migration support for Windows 10 provided by Progent's experts include ROI estimates, project management, compatibility testing, pilot systems, virtualization architecture, Cloud and hybrid solutions, mobile device management and synchronization, telecommuter connectivity, data and identity security, automated provisioning and administration, infrastructure design, wired/wireless convergence, disaster recovery planning, group and personal training for network management personnel and users, and post-migration consulting support.
What are the advantages to my business of Progent's network monitoring services?
System Center Operations Manager increases the reliability of mission-critical applications by proactively identifying and helping to resolve problems before they are able to bring down a server. System Center Operations Manager can optimize network performance by examining user-defined performance levels and usage profiles on key servers, enabling IT managers to be more selective in integrating performance-related resources and to eliminate trouble areas before they bring about serious network bottlenecks. However, configuring System Center Operations Manager to take complete advantage of this complex monitoring software can be difficult. With more five years of background with the NetIQ software upon which MOM is based, Progent's technical team members can help you select the right System Center Operations Manager features, deploy and configure Operations Manager, and generate specialized rules, scripts, reports and alarms for your IT system. Progent can also document Operation Manager's server monitoring rules and procedures for your IT staff.
More Questions and Answers
If your small business is in Davis, Woodland or
anywhere in Yolo County
and you require technical assistance, IT outsourcing, or advanced services from a certified Progent engineer,
call 916-609-1222 or visit Contact Progent.