Onsite Service Available in Yolo County, Davis, Woodland

Northern California Contact Information:
Progent offers consulting services and onsite technical support throughout the California Central Valley, and the Monterey Peninsula.

 Onsite IT Consulting
Progent locations in

City Address Phone Link
San Jose
Headquarters
2570 N. First Street, 2nd Floor
San Jose, CA 95131
408-240-9400 San Jose Network Support Services
Fremont 37053 Cherry Street
Newark, CA 94560
510-933-0400 Fremont Network Support Services
Hayward 26250 Industrial Blvd
Hayward, CA 94545
510-300-1400 Hayward Network Support Services
Oakland-Berkeley 1300 Clay Street
Oakland, CA 94612
510-899-7400 Oakland-Berkeley Network Support Services
Palo Alto 3790 El Camino Real
Palo Alto, CA 94306
650-543-0400 Palo Alto Network Support Services
Petaluma 755 Baywood Drive, 2nd Floor
Petaluma, CA 94954
707-772-1334 Petaluma Network Support Services
Pleasanton 4695 Chabot Dr, Suite 200
Pleasanton, CA 94588
925-621-2400 Pleasanton Network Support Services
Roseville-Citrus Heights 6520 Lonetree Blvd
Rocklin, CA 95765
916-910-1200 Roseville Network Support Services
Sacramento 1100 N Market Blvd
Sacramento, CA 95834
916-273-1400 Sacramento Network Support Services
San Francisco 388 Market Street
San Francisco, CA 94111
415-321-5400 San Francisco Network Support Services
San Jose 2570 N. First Street, 2nd Floor
San Jose, CA 95131
408-240-9400 San Jose Network Support Services
San Mateo 1900 S Norfolk, Suite 350
San Mateo, CA 94403
650-931-2400 San Mateo Network Support Services
San Rafael 700 Larkspur Landing Cir
Larkspur, CA 94939
415-526-1400 San Rafael Network Support Services
Santa Cruz 101 Cooper St, #4526
Santa Cruz, CA 95062
831-824-2134 Santa Cruz Network Support Services
Santa Rosa 131 Stony Circle
Santa Rosa, CA 95401
707-303-4400 Santa Rosa Network Support Services
Vacaville 3336 N Texas St
Fairfield, CA 94533
707-470-1313 Vacaville Network Support Services
Walnut Creek 1261 Locust St
Walnut Creek, CA 94596
925-362-2400 Walnut Creek Network Support Services





More Questions and Answers

Does Progent offer support for Microsoft Dynamics NAV ERP software?
The latest edition of MS Dynamics NAV includes powerful innovations including Personalized Role Centers, enhanced BI and reporting capabilities, and advanced workflow management. Progent's Microsoft Dynamics NAV ERP experts offer software development, configuration and troubleshooting services to enable you to take advantage of MS Dynamics NAV. Progentís consultants can help you to integrate Microsoft Dynamics NAV ERP software to additional systems and applications. Also, Progent can assist your organization to design and utilize databases so you can improve your knowledge of your operations, acquire more clients, refine your sales strategies, and build successful alliances.

Can Progent help with Citrix XenServer virtualization technology?
Progent's Citrix certified XenServer virtualization consultants can help your company to evaluate the business benefits of XenServer as well as additional Citrix platforms, and can assist your IT organization to plan, validate, execute, troubleshoot, and maintain a XenServer installation. Progent can in addition analyze your current XenServer deployment and help you to optimize consolidation, performance, protection, availability, and disaster recovery.

Can Progent help us migrate from our legacy Cisco UC500 VoIP system to a modern VoIP platform?
Progent's Cisco-certified IP Voice experts can provide Cisco UC560 consulting support to assist you to maintain your legacy UC500 VoIP gateway or plan and carry out an efficient upgrade to a current VoIP solution.

Does Progent Offer Business Continuity Planning Services?
Progent can provide advanced online expertise for disaster recovery/business continuity planning, validation, and training to assist your company to prepare for potential disasters, reduce service disruption for your vital network functions, eliminate lost information, and comply with regulatory mandates and business requirements. Progent's business continuity experts can work closely with your management and IT administration staff to provide business impact analysis, define dependencies, specify human and physical resources required to operate your organization, determine crucial IT functions and define acceptable recovery times, select colocation sites, set up safe offsite access capability for key employees, plan notification systems and define responsibilities for personnel, document a comprehensive recovery and test plan, and provide training for key people to execute your agreed upon plan. Progent's Windows Server 2016 disaster recovery/business continuity experts can show you how to plan and deploy an affordable disaster recovery/business continuity solution for multi-site or hybrid cloud deployments utilizing failover cluster tools proven in Microsoft's Azure cloud.

How can Progent help improve the fault tolerance of my network?
Progent's design services for high availability IT systems provide Microsoft and Cisco-certified consulting professionals who can help you implement a robust computing environment that includes key technologies and procedures for mission critical environments. Progentís consulting professionals can help you to implement a network architecture with features such as redundant Internet connections, system load balancing, zero-downtime data centers, multi-site backup and restore, high-availability interoffice connections, and fault tolerant multi-site systems. Progent can also provide business continuity preparedness consultants to help you plan, validate, and document a recovery process based on best practices.

How can Progent help my business integrate Windows Hyper-V server virtualization software?
Progent's certified Windows Server 2016 Hyper-V consultants and Windows Server 2012 R2 support experts can assist you to evaluate the possible benefits of Hyper-V-powered server virtualization for your business, perform test implementations to verify Hyper-V's operation with your line-of-business applications, assess your network and server infrastructure for optimal performance with virtualization technology, assist you in moving to Microsoft Windows Server 2016 or Windows Server 2012 R2 and configuring Hyper-V, train your network management personnel to track and manage Hyper-V, provide expert consulting support for improving the security of your virtual machines, design and test business continuity procedures that maximize system uptime, and provide ongoing consulting and maintenance including affordable remote troubleshooting and comprehensive Help Desk outsourcing.

Can Progent help us design and integrate a Barracuda Backup solution?
Barracuda Backup is a low-cost, subscription-based backup/restore service for small and mid-size businesses. A Barracuda Backup solution can include a custom-designed physical appliance manufactured by Barracuda or a virtual appliance with similar functionality but which utilizes your existing storage hardware. Barracuda Backup protects critical business data generated locally, at one or multiple remote sites, or in the cloud. For disaster protection, you can replicate data to the Barracuda Cloud, to Amazon Web Services (AWS), or to any location with a Barracuda appliance. Progent is a Barracuda partner and Progent's Barracuda Backup consulting experts offer a broad array of consulting support services to help your business to plan, configure, operate and troubleshoot a backup and disaster recovery system built on Barracuda Backup. For details, visit Barracuda Backup and disaster recovery consulting.

How can Progent help businesses create wireless solutions?
Progent's wireless technology consultants offer wide-ranging expertise in the integration and maintenance of wireless information technology and can help your IT team to plan, configure, manage and troubleshoot wireless ecosystems that are secure, robust, scalable, simple to manage and use, able to support your critical applications, and seamlessly integrated into hybrid cloud networks. Remote and onsite Consulting services provided by Progent span a variety of wireless solutions such as smartphone integration, Wi-Fi network infrastructure planning and installation, wireless site surveys, Cisco wireless IP phone configuration and troubleshooting, and building-to-building wireless integration.

What VMware virtualization products are supported by Progent?
Progent offers the assistance of a certified VMware VCDX expert to help you plan, configure, administer and repair VMware vSphere and vCloud-based virtualization ecosystem for local datacenters, cloud environments, or hybrid systems. Progent's VMware vSphere and NSX consultants offer world-class knowledge for deploying and configuring VMware Site Recovery Manager (SRM) and VMware's NSX network virtualization platform for disaster recovery. Progent offers in-depth experience of VMware vCloud Director (vCD), VMware vRealize Automation (vRA), vRO and vCloud used for managing private and public cloud and hybrid cloud solutions that deliver maximum uptime, fault tolerance, and application mobility.

Can Progent help us set up and maintain Cisco Unity Connection or Unity Express (CUE)?
Cisco Unity Connection, an integrated expansion of Cisco Unified Communications Manager (CUCM), is a converged voicemail platform that facilitates teamwork by providing a variety of alternatives for retrieving voice messages within an environment that is easy to implement and administer. Cisco Unity Connection allows you to access and manage your voicemail messages from your email inbox, web browser, Jabber, a Cisco Unified IP Phone, an iPhone or other smartphone, or an iPad or tablet. Cisco Unity Express (CUE), offered in select Cisco Integrated Services routers, provides affordable voicemail, unified messaging, IVR, and greeting functions for small to medium businesses (SMBs) and corporate branch offices with as many as 500 voice mailboxes. Progent's Cisco-certified CCIE network consultants can provide Cisco Unity Connection and Unity Express (CUE) integration and troubleshooting support to make sure your voice messaging solution delivers the highest possible competitive advantage.

Can Progent provide help with Microsoft Access software development?
Progent's Microsoft Office Access consultants can provide cost-effective remote support for all releases of Microsoft Office Access including Access desktop and Access Web App and can provide advanced assistance for Access application programming, database migration, performance tuning, report design, and maintenance. Progent also can provide tailored webinar training for Office Access application programming and database management.

How Can Progent help us integrate NetApp's MetroCluster zero-data-loss disaster recovery platform?
NetApp MetroCluster is a disaster recovery platform that uses failover storage clustering with continual replication to deliver rapid, zero RPO disaster recovery between datacenters that are as far as 185 miles (300km) away from one another. Progent can provide the skills of a NetApp MetroCluster expert who can help you to design, deploy, manage, upgrade, test and troubleshoot a disaster recovery system built around NetApp MetroCluster. Progent can assist you to select an architecture for your MetroCluster environment that aligns with your technical requirements and IT budget. Progent can ensure you adhere to leading practices for configuring your MetroCluster environment by providing guidance with procedures such as assigning disk pools and shelf IDs, determining plexes layout, setting up FlexVol volumes, setting up NetApp Snapshot, provisioning Cisco and Brocade switches, designing a tiebreaker mechanism, setting up a TCP/IP configuration replication network between your peered clusters, and verifying your disaster recovery solution to prove adherence with information assurance standards and government mandates.

Does Progent offer a secure data backup service for small businesses?
Progent's ProSight Data Protection Services cloud backup and disaster recovery provide small and mid-sized organizations a low cost end-to-end solution for secure backup/disaster recovery. Available at a fixed monthly price, ProSight DPS automates your backup activities and allows rapid restoration of vital data, apps and virtual machines that have become lost or damaged as a result of component failures, software bugs, disasters, human mistakes, or malware attacks like ransomware. ProSight Data Protection Services can help you protect, retrieve and restore files, folders, apps, system images/, plus Hyper-V and VMware images/. Critical data can be protected on the cloud, to an on-promises device, or to both. Progent's BDR consultants can provide advanced support to set up ProSight Data Protection Services to be compliant with government and industry regulatory standards such as HIPPA, FINRA, PCI and Safe Harbor and, whenever necessary, can help you to recover your critical information. Find out about the entire ProSight portfolio of value-priced network management outsourcing services for small and mid-size organizations

Does Progent offer special IT outsourcing packages for mid-sized businesses?
Progent can provide mid-sized organizations in the and in major cities throughout the United States two basic outsourcing support programs based on Operations Manager:

  • Managed Network Monitoring Package
  • Comprehensive Network Monitoring Package

    To see a single-page printer-friendly spec sheet summarizing Progent's Network Monitoring Packages for mid-sized organizations, click:Network Monitoring Packages.



    More Questions and Answers

    If your small business is in Davis, Woodland or anywhere in Yolo County and you are in need of technical assistance, IT outsourcing, or high-level services from a certified Progent consultant, call 916-609-1222 or visit Contact Progent.



    An index of content::

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    Microsoft has made a strong effort to enable transparent hybrid environments that integrate Office 365 and local Exchange deployments. This permits you to have some mailboxes hosted at your corporate datacenter or private cloud and other mailboxes hosted by Office 365. Progent's Microsoft-certified consulting team can help you with any facet of planning, implementing and troubleshooting your hybrid Exchange network. Progent's Exchange specialists can provide occasional support to help you through stubborn technical issues and also can provide extensive project management outsourcing to ensure your hybrid Office 365/Exchange solution is successfully completed on time and within budget.

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    Progent's Microsoft-authorized consultants can show you how to rationalize the business case for deploying SharePoint Server 2007, consult with you on the most sensible edition of SharePoint Portal Server for your circumstances, offer setup and deployment expertise, assist you to install MS SQL Server as a back-end database, improve your network integrity, integrate your standard and custom application programs to operate with SharePoint Server 2007, design a comprehensive security strategy that includes portal technology, and provide troubleshooting and Help Desk support.

    California Online Consulting for Davis Support Outsourcing Services
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    Progentís Disaster Recovery/Business Continuity (DR/BC) consultants offer extensive backgrounds assisting small and mid-size businesses to minimize network downtime by providing cost-effective online consulting support for disaster recovery/business continuity planning, fault-tolerant network architecture, data backup and restore systems, and non-disruptive system maintenance. Progentís business continuity experts can assist you to plan and test a sensible business continuity plan that matches your business goals and budget. Progentís disaster recovery engineers can help you to design, deploy, and maintain fault-tolerant technologies including non-stop Internet access, virtualization, clustering, load balancing, continual off-site backup, and multi-location data centers.

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    DoubleTake/Carbonite Software offers a family of tools intended to deliver small businesses a variety of cost-effective alternatives for replicating and restoring vital applications including Exchange, Microsoft SQL, RIM Blackberry, and SharePoint. Progentís disaster recovery planning experts have extensive experience incorporating DoubleTake/Carbonite technology into small business IT networks to create an advanced level of availability and business continuity readiness at a budget-friendly cost.

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    CISSP Certified Network Security Architect Consulting
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    Progent's CISSP-certified network security experts can assist organizations of any size with any facet of information system security. Progent can implement cost-effective security systems that guard a small business from advanced malware attacks or Progent can plan, configure, and monitor a comprehensive security environment for hybrid networks that accommodate local, remote, and mobile users sharing IT resources distributed across a mix of physical sites and various clouds.

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    Small to mid-sized companies can now get all the advantages of System Center Operations Manager and in addition have fast access to Progentís Microsoft and Cisco Certified network support professionals. With Progent's economically priced network support packages, small and midsize organizations can select a basic Microsoft System Center Operations Manager-based co-sourcing package with server monitoring, reporting, Help Desk and online troubleshooting or a comprehensive 24x7 outsourcing solution. Progent offers expertise in Microsoft System Center Operations Manager to offer small company networks world-class reliability, security, and productivity.

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    Progentís Technical Response Center (TRC) provides national extended hours remote help for information systems powered by Windows and Cisco technology. Progent's Microsoft and Cisco-Certified support engineers provide after-hours telephone help and online secure computer access to isolate and repair technical problems rapidly and economically. The breadth of IT expertise represented by Progent's team of nationwide service professionals makes it possible to escalate even the toughest problems to competent specialists as needed. For urgent issues, the Technical Response Center tries to answer your request for support in less than one hour.

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    Class for Live Online Office Word

    Progent's webinar training classes offer small businesses the cost savings, ease, and flexibility of online seminars plus the proven training techniques of experienced instructors who utilize the latest technology to emulate live, interactive learning environments. Progent offers remote training for key desktop software including elements of Microsoft Office such as Excel, Word, Access, and Visio: Dynamics accounting and analytics software including MS Dynamics GP (Great Plains); plus other top desktop applications like Adobe Photoshop, Acrobat Writer, and Crystal Reports.

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    Technology Professional for 64-bit Processing
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    Progent's Microsoft-certified engineers can help you plan, document, carry out, manage, and troubleshoot a network-wide move to 64-bit server and client operating systems and business applications. Progent can help you test your 64-bit environment to make sure it supports all of the important 32-bit programs that you intend to keep as well as the latest 64-bit versions of software you wish to run.

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    Progent's certified ISA Server consultants have broad experience creating corporate security designs for IT networks with many locations, remote workers, and mission-critical eCommerce applications. A Progent ISA Server engineer is ready to help your small company plan and deploy a configuration of Microsoft ISA Server 2004 that supports your IT protection requirements without restricting your productivity.

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    Microsoft Exchange Server 2013 includes major enhancements to the capabilities of its predecessor Exchange Server 2010 and introduces powerful innovations as well as a revamped structure. These enhancements affect vital facets of IT such as manageability, high availability (HA), security and compliance, cost of ownership, teamwork, expandability, throughput, cross-version interoperability, and productivity. Progent's Microsoft-certified Exchange 2013 consulting professionals can assist your organization to evaluate the possible business benefits of upgrading to Microsoft Exchange Server 2013, create an efficient test and rollout plan, and train your IT staff to manage your Exchange Server 2013 solution. Progent also offers ongoing remote consulting and support and management services for Microsoft Exchange 2013.

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    Progent offers enterprise clients the help of a certified NetApp consultant to deliver remote or on-premises expertise for NetApp's complete family of SAN storage products including ONTAP data management, MetroCluster, FlexPod cloud infrastructure, SnapMirror, SnapVauly incremental backup, Virtual Storage Console for VMware, MultiStore/vFiler for storage partitioning, OnCommand Reporting and Insight analytics, and NetApp's FAS, AFF, V-Series and N-Series storage products. Components of NetApp SAN storage technology supported by Progent include system architecture, hybrid-cloud integration, virtualization, migrations, non-disruptive updates, system management, security and compliance, high availability, and remediation. Progent can provide Tier 3 support to assist you to resolve issues with NetApp SAN storage deployments efficiently following best practices.

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    Microsoft Exchange 2003 Upgrade Professionals
    Microsoft Exchange Upgrade Onsite Technical Support

    Progent's expert consultants can help you define and deploy a smooth in-place Microsoft Exchange 2003 migration plan that minimizes productivity downtime, simplifies long-term service demands, and makes your Exchange 2003 Server easy to manage. For complicated multi-server or multi-location upgrades, Progent has the experience to complete your move quickly and economically. Progent's Exchange 2003 help, troubleshooting, and consulting services include assistance with the configuration of third-party enhancements of Exchange 2003 Server that are in keeping with your business goals.

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    Consultant Services for Ubiquiti WiFi

    Ubiquiti's UniFi line of Wi-Fi network devices includes indoor and outdoor Wave 2 802.11ax Wi-Fi APs, security gateways, and switches. Ubiquiti UniFi devices running across multiple venues with any number of access points can be remotely configured and administered using free UniFi Controller software, which centralizes and simplifies deployment, discovery, administration, optimization, debugging, monitoring, and analytics. Progent can provide the expertise of seasoned wireless consultants who can assist your organization to determine the value of Ubiquitiís UniFi products for your environment and help you to design, deploy, manage, and maintain your UniFi solution.

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    important characteristics of Dynamics GP software include a modular design that allows you to buy only the components you need, a standards-based architecture based on Microsoft technologies to safeguard your investment and offer a tightly interconnected environment, advanced reporting capabilities that permit you to monitor all activities, revenues and spending and sales patterns, integration with Microsoft Office to enable access to business information, the ability to process information from virtually any db software or workstation application into Microsoft GP, and an open design that makes it possible to create specialized applications. Progent can help you set up and support a reliable, protected server and communications network to support Microsoft Dynamics GP/Great Plains, and can offer experienced GP/Great Plains support professionals to help you convert the advanced features of Microsoft Dynamics GP business accounting software into a productive business management solution.

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    Progent's Cisco CCIE-certified Wi-Fi infrastructure consultants offer remote or on-premises integration and debugging support to help you to plan, configure, update, tune, manage and troubleshoot Aironet Wi-Fi access point deployments of any size or topology. Progent's Cisco Wi-Fi controller experts can also help you to integrate your wireless environment with your wired network infrastructure and cloud-based resources to build an enterprise connectivity foundation that is simple to manage and expand. Progent also can provide affordable Wi-Fi site surveys to assist you to determine the most appropriate selection, placement and configuration of Aironet wireless APs to work with your specific office layout, building structure, and anticipated network traffic.

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    Email Guard from Postini offers continually updated spam and virus blocking, data filtering, and protection from e-mail-borne directory harvesting and denial of service attacks. Progent is a Postini partner and service specialist. If your business is too small to qualify for a regular Postini license, you can still have the use of Postiniís Perimeter Manager technology through Progentís E-Mail Guard anti-spam and virus defense service program. Progentís expert e-mail security consultants can show you how to devise an email protection plan that incorporates anti-spam and virus defense services and processes.

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    In performing consulting tasks for enterprise customers, Progent uses a structured methodology based on specified milestones in order to achieve budgetary, timing and technical goals while minimizing business disruption. Progent's Enterprise Services Project Methodology utilizes accepted project management standards based on the leading practices defined by the Microsoft Solutions Framework Project methodology which includes requirements definition, design recommendations, pilots, design tuning, and expert implementation. All phases are recorded to make available a detailed summary of IT services performed and to help in ongoing system maintenance.

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    Progent can help your it team to plan and administer hybrid ecosystems that can include Windows and Linux systems and applications in both cloud-only systems or in hybrid topologies that utilize physical IT assets as well as cloud services. To help you to incorporate public clouds with networks, Progent offers a variety of public cloud integration support services such as Microsoft Azure enterprise hybrid cloud design and deployment consulting, Amazon Web Services cloud integration support, and Amazon Web Marketing Service (WMS) programming and debugging. Progent has 20 years of experience providing high-level consulting services remotely, and Progent can help you successfully carry out your cloud migration projects on schedule and affordably.

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    Consultant Services for Unified Communications Manager IM and Presence Service
    IM and Presence Service On-site Technical Support

    Cisco Unified Communications Manager (CUCM), previously named CallManager, operates as the center of Cisco's collaboration platform. CUCM and Unified Communications Manager Express (CME) offer a borderless IP-PBX by integrating tightly with unified messaging applications like Cisco Unified Communications Manager IM and Presence Service, Unity Express (CUE) for voicemail management, Cisco Unified Mobility for Single Number Reach (SNR, and Unified Contact Center Enterprise (Unified CCE) for building a highly automated customer contact solution. Progent's CCIE-certified consultants offer efficient and affordable online and onsite support to assist businesses of any size to create and maintain CUCM ecosystems by providing Unified Communications Manager integration and troubleshooting consulting services that deliver maximum business value. Progent can assist with any facet of CUCM configuration and debugging in areas such as integrating Cisco Voice over IP phones and desktop Video phones, reviewing dial plans, setting up SIP connections and PSTN calling, installing Cisco ISR routers with CUBE VoIP networking support, designing UCS server clustering systems for survivability, capacity planning, and integration with Exchange Server and Skype for Business.