For offices of all sizes in Fremont California, Progent can provide easy, quick, and affordable contact with Cisco CCIE-Certified network experts. CCIEs are top-level network engineers who earn this elite recognition only after strenuous testing administered by Cisco. CCIEs can tackle the most complex issues associated with network deployment, troubleshooting, and configuration. Progent's CCIEs work closely with Cisco's in-house staff in analyzing problems with IOS or Cisco NX-OS utilities and coming up with temporary alternatives or receiving software updates to fix problems. A Cisco-qualified CCIE has the experience to isolate the source of network difficulties stemming from hardware or software.

Progent offers fast and affordable remote access to a CCIE expert so your company has the opportunity to receive timely assistance for complex network issues that are impacting business productivity but are beyond the experience of your local network support organization. Progent's CCIE-Certified consultants can connect to your network using state-of-the-art remote connectivity utilities that allow them to perform rapid and low-cost diagnosis and remediation of critical network issues.

Progent's CCIE Support Services
Most CCIEs work for big enterprises or nationwide Internet providers, and so their services are not readily available to smaller organizations. Progent is one of the few support providers that makes CCIEs accessible to help small and medium sized businesses. In addition, Progent offers quick contact with a CCIE remotely so that you can get timely support for complex network problems that are reducing worker productivity. To learn how to contact a Progent CCIE for immediate help with your IT infrastructure, go to remote network help.

San Francisco Bay Area Contact Information:
Progent offers consulting services and onsite technical support throughout Northern California.

Onsite IT Consulting
Progent locations in San Francisco Bay Area

City Address Phone Link
Fremont Fremont Executive Suites
Newark, CA 94560
United States
(510) 933-0400 Fremont Network Support Services
Hayward 26250 Industrial Blvd
Hayward, CA 94545
United States
(510) 300-1400 Hayward Network Support Services
Morgan Hill 18525 Sutter Blvd
Morgan Hill, CA 95037
United States
(408) 645-8400 Morgan Hill Network Support Services
Oakland 1300 Clay Street
Oakland, CA 94612
United States
(510) 899-7400 Oakland Network Support Services
Palo Alto 3790 El Camino Real
Palo Alto, CA 94306
United States
(650) 543-0400 Palo Alto Network Support Services
Pleasanton 4695 Chabot Dr, Suite 200
Pleasanton, CA 94588
United States
(925) 621-2400 Pleasanton Network Support Services
San Francisco 388 Market Street
San Francisco, CA 94111
United States
(415) 321-5400 San Francisco Network Support Services
San Jose 2570 N. First Street, 2nd Floor
San Jose, CA 94131
United States
(408) 240-9400 San Jose Network Support Services
San Mateo 1900 S Norfolk, Suite 350
San Mateo, CA 94403
United States
(650) 931-2400 San Mateo Network Support Services
Walnut Creek 1261 Locust St
Walnut Creek, CA 94596
United States
(925) 362-2400 Walnut Creek Network Support Services

Progent has one of the biggest teams of Cisco-premier CCIE experts of any independent support company in the U.S. Consequently, Progent can provide world-class expertise in delivering connectivity solutions focused on Cisco technology. Since Progent is also a Microsoft Partner and offers expert application help for a broad array of popular applications, Progent can integrate comprehensive information technology solutions that optimize the business value of your information system.

CCIEs are an excellent value because their deep experience enables them to resolve the most intractable problems quickly. In most scenarios, less seasoned consultants can spend hours or even days wrestling with a problem that an experienced CCIE can solve in just a few minutes. Most Progent CCIEs are not only experienced with Cisco technologies, but also have multiple recognized technical certifications such as Microsoft MCSE, and a major network security certification such as CISA or CISM. This permits Progent to provide complete solutions that address a broad array of IT products without requiring extra expenses and interruptions orchestrating multiple specialists.

Software Update Management for Cisco Infrastructure Appliances
Patch management is an essential and complicated process. Prompt and properly managed updating optimizes cybersecurity, regulatory compliance, uptime, and functionality. Sporadic patch management can cause security vulnerabilities, compatibility issues, sluggish or erratic responsiveness, needless offline stretches, or unavailability of important features. Patching entails more than periodic updates of an OS and apps for servers and user machines. Firmware patches can be as critical for network infrastructure appliances like routers, firewalls, and Wi-Fi access points.

Software Update Management Services for Network Infrastructure Devices

Progent can provide software update management expertise for infrastructure devices from Cisco and other suppliers

Progent has delivered advanced support for Cisco networking appliances for over twenty years and Progent's support services for patch management provide organizations of all sizes a flexible and cost-effective solution for evaluating, validating, scheduling, implementing, and tracking updates to your dynamic information network. To find out about Progent's services for firmware update management, see Progent's software update management solutions.

In order to learn more information about Progent's professional support for Cisco technology, select a subject:

Additional Consulting Services Available from Progent
Progent also offers a broad selection of consulting services in critical practice areas to help businesses to turn Cisco infrastructure technology into a cohesive information system that delivers competitive value. Some of the services available from Progent's subject matter experts include project management expertise, VMware vSphere planning and deployment, VMware Site Recovery Manager (SRM) application continuity planning, VMware NSX network virtualization design and management, Windows Server 2022 solution design and migration services, Microsoft Windows Server 2019 migration services, Microsoft Windows 2016 hybrid cloud solutions, Windows Hyper-V consulting, business continuity planning and testing, Windows Server 2012 R2 configuration, penetration testing with NodeZero from, security compliance assessment, DBA and application expertise, and temporary Chief Information Officer services.

Progent can also help your IT team you to design, deploy, administer and repair enterprise hybrid cloud solutions that combine physical and cloud resources and that use Cisco networking technology. (Find out about Progent's Microsoft Azure enterprise hybrid cloud solutions, Amazon Web Services (AWS) enterprise hybrid cloud solutions, and Google Cloud planning and integration expertise.)

By offering a convenient one-stop source for network generalists and application experts, Progent can tailor timely, cost-effective, and thorough information technology solutions that align with the unique requirements of companies in Fremont California.

An index of content::

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    Cisco Unified Communications Manager (CUCM or Unified CM), previously known as CallManager, operates as the core of Cisco's communications and collaboration portfolio. Unified Communications Manager and Cisco Unified Communications Manager Express offer a location-independent IP-PBX by integrating closely with applications such as Unified Communications Manager IM and Presence Service with Jabber support, Unity Express (CUE) for voicemail management, Cisco Unified Mobility for Single Number Reach (SNR, and Unified Contact Center Enterprise (UCCE) for building a highly automated customer contact center. Progent's CCIE-certified consultants offer efficient and budget-friendly remote and onsite support to help organizations of all sizes to create and maintain CUCM environments by providing Cisco Unified Communications Manager configuration and troubleshooting services that deliver maximum productivity. Progent can help with any aspect of Unified CM setup and debugging in areas such as integrating VoIP phones and desktop Video phones, designing dial plans, setting up SIP trunking and PSTN support, installing Cisco ISR routers with CUBE support, creating Cisco UCS server clustering systems for survivability, performance tuning, and integration with Microsoft Exchange Server and Skype for Business.

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    Progent's Linux support experts provide small businesses and software developers help with managing and supporting Linux systems that coexist with Microsoft-powered technology. Progent offers your organization contact with Linux consultants, support professionals certified by Microsoft and Cisco, and security specialists with CISA and CISSP certification. This wide range of expertise provides you with an easy single consulting firm to help you create and manage a protected and robust cross-platform connectivity and communications environment that allows Linux and Microsoft coexistence by combining Microsoft Windows with major Linux derivatives including RedHat, SUSE, CentOS, Ubuntu, PCLOS, fedora, Gentoo Linux, Mandrake, Debian GNU/Linux, and Slackware.

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    Progent's Disaster Recovery/Business Continuity (DR/BC) consultants offer in-depth backgrounds helping small organizations to minimize system downtime by providing affordable remote consulting support for disaster recovery/business continuity planning, fault-tolerant IT design, backup/restore solutions, and transparent maintenance. Progent's business continuity experts can assist your company to plan and validate an efficient business continuity strategy that aligns with your business goals and budget. Progent's disaster recovery specialists can help you to design, deploy, and support fault-tolerant technologies such as redundant Internet connectivity, virtualization, fail-over clustering, load balancing, continual online backup, and multi-location hot backup centers.

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    If you want to revamp your production web site, build internal websites for applications such as HR or employee training, establish a high-impact web presence for a new business, or write enterprise-class, data-driven custom web applications, Progent can supply talented and proven web developers. Progent's consultants can also help you build and manage a secure, robust server and communications infrastructure, including off-site and wireless connectivity, to run your web tools.

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    Progent is a reseller and integrator for SentinelOne's Singularity product line, a subscription-based, cloud-first threat management platform that incorporates machine learning technology and advanced services to deliver cutting-edge endpoint detection and response (EDR).

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    Progent can provide onsite education designed for people who wish to broaden their understanding of the Apple macOS and OS X platform, Mac hardware, or Mac office applications including Word, Excel, and Outlook for Mac. Progent also offers customized group or one-on-one online training for Mac applications.

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    ProSight Data Protection Services ECHO from Progent provide small and mid-sized organizations a low cost and fully managed service for reliable backup/disaster recovery (BDR). Available at a low monthly cost, ProSight Data Protection Services automates your backup processes and allows rapid recovery of vital files, applications and VMs that have become unavailable or corrupted as a result of component failures, software glitches, natural disasters, human mistakes, or malware attacks such as ransomware. ProSight Data Protection Services can help you back up, recover and restore files, folders, apps, system images, as well as Hyper-V and VMware virtual machine images. Important data can be backed up on the cloud, to a local device, or mirrored to both. Progent's disaster recovery consultants can provide world-class support to set up ProSight Data Protection Services to be compliant with government and industry regulatory requirements like HIPAA, FINRA, and PCI and, when needed, can help you to recover your critical information.

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  • IT Consultants Cisco VoIP Phones and CUBE
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    Progent's CCIE-certified network infrastructure consultants offer advanced support services for Cisco Unified Communications Manager (CUCM) (previously CallManager). Progent can help your organization to integrate VoIP phones, create dial plans, configure SIP trunking and PSTN connections, deploy ISR G2 routers with CUBE support, and deploy UCS server high availability solutions.

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