|2570 N. First Street, 2nd Floor
San Jose, CA 95131
||San Jose Network Support Services
||37053 Cherry Street
Newark, CA 94560
||Fremont Network Support Services
||26250 Industrial Blvd
Hayward, CA 94545
||Hayward Network Support Services
||1300 Clay Street
Oakland, CA 94612
||Oakland-Berkeley Network Support Services
||3790 El Camino Real
Palo Alto, CA 94306
||Palo Alto Network Support Services
||755 Baywood Drive, 2nd Floor
Petaluma, CA 94954
||Petaluma Network Support Services
||4695 Chabot Dr, Suite 200
Pleasanton, CA 94588
||Pleasanton Network Support Services
||6520 Lonetree Blvd
Rocklin, CA 95765
||Roseville Network Support Services
||1100 N Market Blvd
Sacramento, CA 95834
||Sacramento Network Support Services
||388 Market Street
San Francisco, CA 94111
||San Francisco Network Support Services
||2570 N. First Street, 2nd Floor
San Jose, CA 95131
||San Jose Network Support Services
||1900 S Norfolk, Suite 350
San Mateo, CA 94403
||San Mateo Network Support Services
||700 Larkspur Landing Cir
Larkspur, CA 94939
||San Rafael Network Support Services
||101 Cooper St, #4526
Santa Cruz, CA 95062
||Santa Cruz Network Support Services
||131 Stony Circle
Santa Rosa, CA 95401
||Santa Rosa Network Support Services
||3336 N Texas St
Fairfield, CA 94533
||Vacaville Network Support Services
||1261 Locust St
Walnut Creek, CA 94596
||Walnut Creek Network Support Services
More Questions and Answers
Does Progent offer a secure data backup service for small businesses?
Progent's ProSight Data Protection Services automatic backup and disaster recovery offer small and mid-sized organizations an affordable end-to-end service for reliable backup/disaster recovery (BDR). Available at a fixed monthly rate, ProSight Data Protection Services automates and monitors your backup processes and enables fast restoration of vital files, apps and VMs that have become unavailable or damaged as a result of hardware breakdowns, software glitches, natural disasters, human error, or malicious attacks such as ransomware. ProSight Data Protection Services can help you protect, recover and restore files, folders, applications, system images/, as well as Microsoft Hyper-V and VMware images/. Critical data can be protected on the cloud, to a local device, or mirrored to both. Progent's backup and recovery specialists can provide world-class expertise to set up ProSight DPS to be compliant with government and industry regulatory requirements like HIPPA, FIRPA, PCI and Safe Harbor and, when needed, can help you to recover your critical data. Find out about the entire ProSight series of affordable network monitoring and management services for small organizations
What are the advantages of being a Microsoft-certified Partner?
Because Progent is a Microsoft-certified Partner, each Progent MCSE support expert and computer consultant has access to the technical and training resources required to deliver the best network support available. Progent has world-class expertise in the design, deployment and troubleshooting of Microsoft-based information network solutions. Progent's Microsoft-certified IT support professionals offer Active Directory consulting, MS Exchange 2016 Server upgrade support, Exchange 2013 Server integration, Microsoft Exchange 2010 support, Exchange Server 2003 troubleshooting, Windows Server 2016 hybrid cloud solutions, Windows Server 2012 R2 planning and deployment, Windows Server 2008 R2 migration help, plus Windows 10 planning and migration consulting, Microsoft Windows 8.1 support, Windows 7 technical support, Microsoft Office and Office 365 development and training, and Microsoft Dynamics GP development.
Can Progent provide the support of a CISSP-certified cybersecurity consultant?
Progent's CISSP-certified cybersecurity experts can help organizations of any size with any aspect of information system security. Progent can create efficient security systems that protect a small business against advanced threats or Progent can plan, configure, and monitor a comprehensive security strategy for hybrid networks that support local, remote, and mobile users accessing IT resources spread across a mix of physical datacenters and various clouds.
What services are available from Progent to support Windows Server 2003?
Progent can help you with managing, maintaining and repairing information technology environments built around Windows Server 2003, and can help with your move to Windows Server 2012 R2 or later from Microsoft Windows Server 2003. Progent's upgrade services cover design, deployment, configuration, piloting, education, and online troubleshooting. If you are considering creating a hybrid network model that combines local resources with cloud-based services like those offered by Microsoft Azure, Progent can provide Windows Server 2016 hybrid cloud integration.
How can we outsource our network management to Progent?
Progent provides a family of budget-friendly, flat-rate managed services intended to allow small and medium-size organizations to benefit from the same cutting-edge technology deployed by some of the industry's top enterprises. Progent's ProSight line of network monitoring and management services covers all key aspects of modern networking including email protection, threat defense based on machine leaning, update management, automated backup/recovery, infrastructure monitoring and management, virtual machine hosting, and network documentation management. To download Progent's white paper on the benefits of ProSight managed services for small businesses, click:10 Benefits of ProSight Managed IT Services.
How Can Progent help us with SQL Server 2014?
Microsoft SQL Server 2014 incorporates major enhancements in key areas including performance, availability, security, and cloud readiness. Microsoft SQL Server 2014 is the first release of SQL Server that includes in-memory capability that operates seamlessly with all types of applications including Online Transaction Processing, data warehousing (DWH), and business analytics (BI). Progent's Microsoft-certified SQL Server 2014 consulting team can provide cost-effective online and on-premises consulting services that include system design, deployment, administration, troubleshooting, and software development services to enable organizations of all sizes to achieve fast return from their SQL Server 2014 investment. If you are already running Microsoft SQL Server 2014, Progent can help you to perform a cost-effective migration to Microsoft SQL Server 2016.
We want to develop a long-term IT strategy but we don't have a Chief Information Officer. Can Progent help?
Progent can supply businesses with an information management professional who can function as a part-time Chief Information Officer. This veteran IT officer can offer strategic direction to assist your company to integrate appropriate IT products to improve business processes so they align better with your business goals. Your company can develop and install a well thought out information technology plan without absorbing the cost of a full-time senior IT executive. Key services Progent's temporary CIO can perform include growth strategies, planning technology budgets, developing and tracking models for TCO, reengineering workflows, negotiating with vendors, establishing security and compliance policies, business impact analysis, streamlining data center management, patch tracking, IT asset documentation management, and disaster recovery preparedness.
What are the key features of Progent's IT outsourcing packages?
Components of Progent's IT outsourcing offerings include network assessment to ensure that your network satisfies required standards of security and remote access, 24x7 server monitoring using Microsoft Operations Manager to resolve problems before they disrupt your business, optional Help Desk Support from Progent's IT experts, security assessment to help protect your system from intruders and virus attacks, installation of Service Packs and security patches for servers and software, reduced rates on Progentís off-site and in-person network support services, and the expertise of Progentís team of Microsoft-certified network architects and service technicians.
Can Progent help me maintain or upgrade my Exchange 2010 system?
Improvements in Exchange 2010 for software-driven telephony include voice-to-text translation for quickly scanning your stored voice mail rather than playing back every message, digital attendants to greet callers and assist them to navigate your voice mail system, rules-based call answering processes to route or scan incoming calls based on ID or contact data, and text notifications concerning missed calls or voice mail. Although Exchange 2010 is still a poplar messaging solution, more powerful versions of Exchange Server have supplanted it. Progent's Exchange 2010 professionals can help your company to maintain and troubleshoot your existing Exchange 2010 deployment. Progent's Microsoft Exchange 2016 experts and Office 365 Exchange Online cloud integration consultants can also assist you to assess the strategic advantages and engineering challenges of upgrading to a modern, release of Exchange.
More Questions and Answers
If your small business is in Fremont or anywhere in Silicon Valley
and you require technical help, information technology outsourcing, or high-level services from a Progent consultant,
call 510-933-0400 or visit Contact Progent.