Onsite Service Available in Fremont, Newark, Milpitas

Locations with Onsite Support and Conference Facilities:
Progent offers consulting services and onsite technical support throughout the California Central Valley, and the Monterey Peninsula.

 Onsite IT Consulting
Progent locations in

City Address Phone Link
San Jose
2570 N. First Street, 2nd Floor
San Jose, CA 95131
408-240-9400 San Jose Network Support Services
Fremont 37053 Cherry Street
Newark, CA 94560
510-933-0400 Fremont Network Support Services
Hayward 26250 Industrial Blvd
Hayward, CA 94545
510-300-1400 Hayward Network Support Services
Oakland-Berkeley 1300 Clay Street
Oakland, CA 94612
510-899-7400 Oakland-Berkeley Network Support Services
Palo Alto 3790 El Camino Real
Palo Alto, CA 94306
650-543-0400 Palo Alto Network Support Services
Petaluma 755 Baywood Drive, 2nd Floor
Petaluma, CA 94954
707-772-1334 Petaluma Network Support Services
Pleasanton 4695 Chabot Dr, Suite 200
Pleasanton, CA 94588
925-621-2400 Pleasanton Network Support Services
Roseville-Citrus Heights 6520 Lonetree Blvd
Rocklin, CA 95765
916-910-1200 Roseville Network Support Services
Sacramento 1100 N Market Blvd
Sacramento, CA 95834
916-273-1400 Sacramento Network Support Services
San Francisco 388 Market Street
San Francisco, CA 94111
415-321-5400 San Francisco Network Support Services
San Jose 2570 N. First Street, 2nd Floor
San Jose, CA 95131
408-240-9400 San Jose Network Support Services
San Mateo 1900 S Norfolk, Suite 350
San Mateo, CA 94403
650-931-2400 San Mateo Network Support Services
San Rafael 700 Larkspur Landing Cir
Larkspur, CA 94939
415-526-1400 San Rafael Network Support Services
Santa Cruz 101 Cooper St, #4526
Santa Cruz, CA 95062
831-824-2134 Santa Cruz Network Support Services
Santa Rosa 131 Stony Circle
Santa Rosa, CA 95401
707-303-4400 Santa Rosa Network Support Services
Vacaville 3336 N Texas St
Fairfield, CA 94533
707-470-1313 Vacaville Network Support Services
Walnut Creek 1261 Locust St
Walnut Creek, CA 94596
925-362-2400 Walnut Creek Network Support Services

More Questions and Answers

How can Progent help us integrate our business software with Amazon Marketplace Web Service?
Amazon Marketplace Web Service is a library of APIs that allows Amazon sellers to streamline their business processes by automating key sales activities such as listings, orders, shipments, fulfillment, and finances. By tapping into Amazon's vast online ecosystem and automating their sales processes, merchants can broaden their market, lower their cost of sales, accelerate response time to customers, and add to their bottom line. Progent's Amazon Marketplace Web Service developers can collaborate with your development staff and provide application programming, workflow integration, project management support, and training to help you cut development time and costs and get to market quickly.

Can Progent help design a fault-tolerant load balancing solution?
Load balancing of multiple servers improves performance and provides fault tolerance by working around downed servers in a load-balanced farm. Progent's load balancing consulting services cover a wide array of high-availability load balancing solutions including system load balancing, load balanced applications, network infrastructure routing, and content dispatching technology including F5 Networks 3DNS. Non-stop load balancing providers for which Progent can provide consulting expertise include Microsoft Windows 2008 Server R2 Network Load Balancing Manager, the Network Load Balancing (NLB) mechanism of Microsoft Windows Server 2012, Virtual Machine Load Balancing in Windows Server 2016, Citrix Access Suite and Presentation Server, Cisco Content Services Switch, Cisco Distributed Director and ACNS, and F5 Networks 3-DNS.

Does Progent offer network monitoring support?
Progent offers a selection of Network Support Bundles based on the advanced problem solving abilities of Operations Manager, a next-generation server management software platform that tracks the availability, performance and security of your information system and identifies problems before they can disrupt your system. To give you more understanding concerning the performance and stability of your network infrastructure, Progent can help you deploy and manage leading network monitoring tools based on the Linux operating system.

Does Progent offer expertise with VMware NSX network virtualization?
VMware's NSX virtual network platform enables you to build complete logical networks in software. NSX allows virtual networks to be provisioned instantly and managed with a high degree of automation independent of the physical components making up the underlying IP network. VMware Site Recovery Manager (SRM) allows programmatic recovery, application mobility, and non-disruptive site relocation, failback and re-protect. SRM also enables non-disruptive testing for site recovery, updates and fixes and can generate audit reports to verify complete service restoration, validate SLAs and demonstrate DR compliance. When integrated with VMware's NSX virtual network technology, VMware SRM can quickly restore the entire virtualized network topology at the secondary datacenter. Progent can provide the skills of a VCDX certified VMware NSX consultant and VMware Site Recovery Manager integration specialist to help you to design, configure, test and administer a disaster recovery solution based on VMware SRM and VMware NSX.

What are the benefits of Progent's documentation of support services?
Progent produces complete and meaningful documentation of all support activity to ensure customers donít ever feel like a hostage to their IT service provider. Progent sends e-mail documentation of services shortly after finishing each service interaction, and also provides a hard copy along with monthly billings. Comprehensive network service documentation makes it less risky for customers to transfer to a different support provider or take on increased support responsibilities internally. Good support reporting also give IT managers the information required to evaluate support services and produce more realistic network expense projections.

Does Progent support Microsoft Internet Information Services (IIS) for web hosting and development?
Internet Information Services, provided with Windows Server and Windows desktop, is an advanced role for web hosting and web software programming. The new releases provide enhanced security, dependability, scalability, and debugging while also incorporating significant improvements in automated administration. Many popular extensions to IIS have been integrated into newer releases including the Request Filter Module (formerly called URL Scan), which is able to prevent dangerous HTTP requests from being executed by web software. Progent's Internet Information Services (IIS) experts can help your company to configure IIS as well as the recent extensions to IIS Manager such as the GUI for controlling FastCGI applications.

Does Progent support Juniper and NetScreen Products?
Progent's Juniper-authorized network consultants can assist your company to plan and implement Juniper Firewall/VPN technology, enhance and troubleshoot your network infrastructure, and upgrade efficiently from outdated devices to the latest releases. Progent's Junos OS consultants can provide support for Juniper's premiere network operating system to enable your business to simplify the administration and strengthen the security of your Juniper VPN appliances and routers. Progent also has broad background supporting Juniper's NetScreen OS and ScreenOS operating system platformS and can assist you maintain networks that include a mix of Juniper's OS platforms.

Can Progent help me configure Database Availability Groups for Exchange 2013?
A Database Availability Group (DAG) is the core of high availability for Microsoft Exchange 2013 Mailbox servers. Introduced in Exchange 2010, a DAG is a group of as many as 16 Mailbox servers where any server in a DAG can host a replica of an Exchange mailbox database from any other DAG server. DAG servers work together to restore automatically from breakdowns that affect MBX databases. Progent's Microsoft certified Exchange experts offer Database Availability Group support services to assist your organization to design, install and maintain an HA solution for your Exchange mailbox servers. Also, Progent's Exchange 2016 experts can help you migrate your Microsoft Exchange 2013 DAG environment to Microsoft Exchange Server 2016.

Can Progent help us manage our passwords, IP addresses, SSL expirations and other network assets?
ProSight IT Asset Management service is an IT infrastructure documentation management service that allows you to create, update, find and safeguard data about your IT infrastructure, procedures, applications, and services. You can quickly find passwords or IP addresses and be alerted automatically about impending expirations of SSLs or domains. By cleaning up and managing your network documentation, you can eliminate as much as half of time wasted looking for vital information about your network. ProSight IT Asset Management includes a common repository for holding and collaborating on all documents related to managing your business network like standard operating procedures (SOPs) and How-To's. ProSight IT Asset Management also supports a high level of automation for collecting and relating IT data. Whether youíre planning improvements, performing regular maintenance, or reacting to an emergency, ProSight IT Asset Management delivers the knowledge you need the instant you need it. Find out more about Progent's ProSight family of managed IT services for small businesses.

How can Progent help my business with a complex Active Directory deployment?
Progent's Microsoft-certified Active Directory consultants have deep experience troubleshooting complex Active Directory issues such as server replication problems, multi-domain partition configurations, corrupted AD objects, cleanup of legacy application configuration objects in production Active Directory systems, and restoration of failed installations of Active Directory and AD-enabled applications. Progent is also proficient in using advanced Active Directory tools like NTDSUTIL, DCDIAG and NETDIAG. Progent can also recommend configuration strategies that address important areas such as AD naming standards, hierarchical model, IT administration structure, use and structure of group policy objects, plus protection and auditing definitions. Progent can also evaluate the impacts of alternate server and service implementations on capability and performance. Progent can assist companies to plan and implement configurations of AD Domain Services by delivering Windows Server 2012 R2 consulting services and Windows Server 2016 hybrid cloud integration.

More Questions and Answers

If your small business is in Fremont or anywhere in Silicon Valley and you are looking for technical help, information technology outsourcing, or advanced services from a Microsoft or Cisco certified consultant, call 510-933-0400 or visit Contact Progent.

An index of content::

Application Designer Program Expert Development
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Progent's Microsoft-certified Windows Server 2000 experts can provide computer help and information technology consulting services for the entire family of .NET Enterprise Servers, Windows Server 2000, and Windows Server 2003. Progent's Microsoft Windows Server 2000 configuration, update, and support offerings include system design, installation, project management, on-site and remote technical support, Call Center outsourcing, expert security consulting, turn-key outsourcing, and economical co-sourcing.

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In performing consulting projects for corporate clients, Progent uses a phased methodology driven by specified milestones so as to achieve financial, scheduling and engineering targets while minimizing business disruption. Progent's Enterprise Services Project Methodology follows industry project management standards based on the best practices described by the Microsoft Solutions Framework Project methodology which includes requirements definition, architecture proposals, pilots, design tuning, and professional implementation. All facets are recorded to make available a comprehensive summary of IT services delivered and to assist in downstream network support.

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Progent's Network Help Desk Call Center Outsourcing Support Services for PC desktop technical support are designed especially for small businesses who need fast access to a Help Desk Call Center with professional phone support and effective escalation options but who must operate within a restricted IT budget. Key features of Progent's Help Desk Outsourcing Services include: Help Desk Call Center Support, Secure Remote Access Support, Initial System Assessment, Expert Prioritization, Virtual Helpdesk Services, By-the-Minute Billing, and Help Desk Applications Recommendation and Deployment.

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Exchange 2016 Integration Information Technology Consulting Exchange 2016 In-Place Hold IT Consultants
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Progent offers Windows 2003 Cluster Server support to help your organization utilize high availability server clusters designed to deliver 24x7 operation. Clustered Windows servers for non-stop systems include Windows 2003 Cluster Server, Microsoft SQL Cluster, and Microsoft Exchange Cluster Server. By showing you how too build non-stop clustered server solutions powered by Microsoft Windows Server Cluster 2003, Progentís Premier Windows experts ensure that your zero-downtime server clusters are configured to optimize the strategic advantage of your information system.

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Progent's ProSight Email Guard uses the services and infrastructure of leading data security companies to provide web-based control and world-class security for all your email traffic. The hybrid architecture of Email Guard managed service integrates cloud-based filtering with an on-premises gateway device to offer complete protection against spam, viruses, Dos Attacks, Directory Harvest Attacks (DHAs), and other email-based threats. ProSight Email Guard's Cloud Protection Layer acts as a first line of defense and keeps the vast majority of unwanted email from making it to your security perimeter. This decreases your vulnerability to inbound threats and saves system bandwidth and storage. ProSight Email Guard's on-premises security gateway appliance provides a deeper layer of inspection for inbound email. For outbound email, the local gateway provides AV and anti-spam filtering, DLP, and email encryption. The on-premises security gateway can also assist Exchange Server to track and safeguard internal email traffic that stays inside your security perimeter.

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