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Can Progent help set up secure and fault-tolerant email?
Progent offers small businesses access to a network professional with experience in Microsoft Exchange Server 2016 migration, Microsoft Exchange 2013 DAG configuration, Exchange Server 2010 design, Windows Server 2016 Credential Guard and Storage Replica solutions, Windows Server 2012 R2 Live Migration support services, Windows 2008 clustering support, and Microsoft System Center Data Protection Manager deployment to help you build an advanced fault-tolerant email environment that accommodates onsite workers, branch offices, at-home employees, and mobile workers. Progent's ProSight Email Guard is a spam and virus filtering service platform that intercepts both spam and email-borne attacks and includes cloud-based recovery via spooling. Progent's CISSP and GIAC-certified network security professionals can assist your company to create infrastructure, policies, and processes that optimize email protection.
Does Progent offer support for NetApp SAN storage solutions?
Progent can provide enterprise customers online or on-premises NetApp SAN consulting services for NetApp's entire portfolio of SAN storage products including Data ONTAP data management, MetroCluster, FlexPod cloud architecture, SnapMirror data replication, SnapVauly incremental backup, Virtual Storage Console for VMware, MultiStore for secure IP space separation, OnCommand Unified Manager Core, plus NetApp's All-Flash, Hybrid Flash, V-Series and N-Series hardware lines. Areas of NetApp SAN solutions supported by Progent include SAN dsign, cloud deployment, virtualization, migrations, transparent patching, storage management, security and compliance, disaster recovery, and remediation. Progent can provide Tier 3 support to assist you to resolve issues with NetApp SAN environments quickly and affordably following best practices.
How can Progent help my business with a complex Active Directory deployment?
Progent's Microsoft-certified Active Directory consultants have deep knowledge troubleshooting complex Active Directory problems such as directory replication problems, multi-domain partition configurations, damaged AD objects, removal of beta software configuration objects in production Active Directory environment, and restoration of failed installations of AD and AD-dependent applications. Progent is also experienced in working with ďexpert onlyĒ AD tools like ADSIEDIT, NTDSUTIL, DCDIAG and NETDIAG. Progent can also recommend deployment strategies that address important issues such as Active Directory naming conventions, hierarchical model, IT management model, utilization and design of group policy objects, plus security and monitoring specifications. Progent can also analyze the implications of server and service implementations on capability and speed. Progent can help companies to design and roll out deployments of Active Directory Domain Services by delivering Windows Server 2012 R2 consulting and Windows Server 2016 hybrid cloud integration.
How can Progent enhance my network security?
Progent's CISSP and CISM-certified security professionals can help you develop a comprehensive IT security plan that includes hardware and software plus policies to guard your IT assets. Progent's ISA Server consultants and Forefront TMG 2010 engineers can help you to maintain Microsoft's older firewall servers or migrate to current security solutions such as Progent's ProSight suite of remote monitoring and management services. Progent's ASA firewall with Firepower Services engineers can help you to maintain Cisco network appliances for optimum network protection. Progent's security vulnerability testing service bundles provide low-cost evaluations of your current external and internal security environment. Progent's ProSight Email Guard spam and virus filtering service can stop spam and email-borne viruses before they can reach your security perimeter.
Does Progent offer consulting services for Windows Server Essentials?
Windows Server Essentials is a value-priced, entry-level platform that allows small organizations to transition from the traditional physical in-house datacenter to the modern hybrid networking paradigm that includes local and cloud-hosted resources. Progent's certified Windows Server Essentials consulting experts offer cost-effective remote consulting and technical support for Windows Server Essentials. Progent can assist you to evaluate the potential business benefits of migrating to Windows Server Essentials and implementing a hybrid local/cloud-based model for your network environment. Progent offers full-service project management to help you design and execute an efficient move to Windows Server 2012 R2 Essentials, Microsoft Office 365, and other Microsoft Online applications and services. Progent also offers ongoing consulting, troubleshooting, and training.
What are the advantages of being a Microsoft-certified Partner?
Because Progent is a Microsoft-certified Partner, each Progent MCSE support specialist and IT consultant has access to the technical and educational tools required to offer the best information technology service available. Progent offers world-class expertise in the architecture, implementation and troubleshooting of Microsoft-based information network solutions. Progent's Microsoft-certified IT support professionals offer Active Directory expertise, MS Exchange 2016 migration, Microsoft Exchange 2013 Server integration, Microsoft Exchange 2010 Server support, Exchange Server 2003 upgrade help, Windows Server 2016 hybrid cloud integration, Windows Server 2012 R2 integration, Windows Server 2008 R2 migration help, plus Windows 10 migration consulting, Microsoft Windows 8.1 consulting support, Microsoft Windows 7 maintenance, Microsoft Office and Office 365 development and training, and Dynamics GP (Great Plains) programming.
What is Progent's response time for providing online technical support?
Progent's Technical Response Center (TRC) is dedicated to providing the highest quality of online computer support possible for urgent and non-critical issues. For urgent issues that affect many users, crucial personnel, or a mission-critical program, the Technical Response Center is set up to engage in less than an hour. For standard issues, the TRC will in less than two hours. Under any circumstance, your trouble ticket will be created quickly and accurately, You will be sent an acknowledgement from the trouble ticket system, and the TRC will check with you regarding every resolved problem to verify you are comfortable with the results and willing to close the ticket. Learn more concerning Progent's Technical Response Center Customer Commitment.
What services are available from Progent to support Windows Server 2003?
Progent can assist your company with managing, supporting and troubleshooting information technology solutions powered by Windows Server 2003, and can help with your move to Windows Server 2012 R2 or later from Windows 2003 Server. Progent's migration support services cover needs assessment, installation, configuration, piloting, training, and online troubleshooting. If you are planning on building a hybrid network model that integrates on-premises resources with cloud-based services like those offered by Microsoft Azure, Progent can provide Windows Server 2016 hybrid solutions.
Can Progent provide the support of a CISSP-certified cybersecurity consultant?
Progent's CISSP-certified network security consultants can assist organizations of any size with any facet of IT security. Progent can help create cost-effective cybersecurity systems that protect a small office from modern malware attacks or Progent can plan, deploy, and manage an end-to-end security strategy for hybrid enterprise networks that accommodate local, online, and mobile clients accessing IT resources spread across multiple physical datacenters and various clouds.
Can Progent help implement virtual desktops with Windows Server 2016?
Microsoft's virtual desktop technologies lower the effort needed for IT managers to deploy software programs so that they are consistent across a corporate user base, provide the power to control rights to critical information, and allow fast deployment of new or updated desktops. In Microsoft Windows Server 2016, the Terminal Services tool has been revamped and named Remote Desktop Services. Microsoft's new Virtual Desktop Infrastructure that powers RDS streamlines client connectivity, enhances responsiveness, strengthens data security, centralizes administration, and offers an almost seamless user environment. Progent's Windows Server 2016 consultants can help your company to evaluate the strategic benefits of Microsoft's desktop virtualization solutions, configure test and production environments, optimize your system infrastructure to support virtual desktops effectively, evaluate and resolve security problems, and educate your IT managers to utilize best practices to achieve a fast ROI from desktop virtualization.
What services are available from Progent for Microsoft Office Word and Office 365 Word?
Progent's Office Word and Office 365 Word consultants can provide a broad selection of economical online support services to assist you to manage and troubleshoot your existing Microsoft Word solution or help you to migrate to a newer release of Microsoft Office Word. Services available from Progent's experts include VBA programming, isolating and resolving compatibility problems between different versions of Office Word, interfacing Office Word with other Microsoft Office applications such as Excel and Outlook or with third-party data sources and add-ons,infrastructure optimization for dependable. reliable cloud connectivity, security consulting, and smart phone and tablet integration, and online Microsoft Office Word and Office 365 Word training classes customized for your special requirements.
Does Progent offer consulting support for Cisco's Meraki cloud-managed Wi-Fi access points?
Progent's Cisco Meraki wireless AP consultants offer online and on-premises support to assist businesses of all sizes to design, install, manage, expand or repair Wi-Fi networks that utilize Cisco Meraki cloud-managed wireless access points. Progent can assist you to configure and manage Cisco's Meraki-based wireless networks for environments that can range from a telecommuter's home or a remote office all the way to a campus or a nationwide enterprise. Progent can also assist you to configure additional Cisco products including Catalyst, Nexus and Meraki switches, ASR routers and ASA firewalls to build a seamless network infrastructure that delivers the same access, responsiveness, security compliance, ease of management and uptime for wired and Wi-Fi clients regardless of their location or device. (Check out Meraki switches integration.)
What VMware virtualization products are supported by Progent?
Progent can provide the support of a certified VMware VCDX expert to help your organization design, configure, manage and repair VMware vSphere and vCloud-powered virtualization solution for on-premises datacenters, private and public clouds, or hybrid deployments. Progent's VMware vSphere and NSX consulting team can provide advanced knowledge for deploying and configuring VMware Site Recovery Manager and VMware's NSX network virtualization platform for disaster recovery and application continuity. Progent offers in-depth understanding of VMware vCloud Director, VMware vRealize Automation (vRA), vRealize Orchestrator and vCloud Suite tools for managing private and hybrid cloud environments that provide high uptime, fault tolerance, and application mobility.
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If your small business is in Fremont or anywhere in Silicon Valley
and you require computer assistance, information technology outsourcing, or advanced expertise from a certified Progent professional,
call 510-933-0400 or visit Contact Progent.