|2570 N. First Street, 2nd Floor
San Jose, CA 95131
||San Jose Network Support Services
||37053 Cherry Street
Newark, CA 94560
||Fremont Network Support Services
||26250 Industrial Blvd
Hayward, CA 94545
||Hayward Network Support Services
||1300 Clay Street
Oakland, CA 94612
||Oakland-Berkeley Network Support Services
||3790 El Camino Real
Palo Alto, CA 94306
||Palo Alto Network Support Services
||755 Baywood Drive, 2nd Floor
Petaluma, CA 94954
||Petaluma Network Support Services
||4695 Chabot Dr, Suite 200
Pleasanton, CA 94588
||Pleasanton Network Support Services
||6520 Lonetree Blvd
Rocklin, CA 95765
||Roseville Network Support Services
||1100 N Market Blvd
Sacramento, CA 95834
||Sacramento Network Support Services
||388 Market Street
San Francisco, CA 94111
||San Francisco Network Support Services
||2570 N. First Street, 2nd Floor
San Jose, CA 95131
||San Jose Network Support Services
||1900 S Norfolk, Suite 350
San Mateo, CA 94403
||San Mateo Network Support Services
||700 Larkspur Landing Cir
Larkspur, CA 94939
||San Rafael Network Support Services
||101 Cooper St, #4526
Santa Cruz, CA 95062
||Santa Cruz Network Support Services
||131 Stony Circle
Santa Rosa, CA 95401
||Santa Rosa Network Support Services
||3336 N Texas St
Fairfield, CA 94533
||Vacaville Network Support Services
||1261 Locust St
Walnut Creek, CA 94596
||Walnut Creek Network Support Services
More Questions and Answers
How can Progent help my business get the most benefit from Microsoft System Center Operations Manager?
System Center 2016 Operations Manager (SCOM 2016) is designed to ensure consistent performance and dependable availability for critical workloads by providing centralized, cross-platform tracking of IT infrastructure installed across on-premises datacenters and private and public clouds. Progent's SCOM consulting team can provide world-class remote and onsite support to help businesses of all sizes to plan, integrate, optimize, update and troubleshoot Operations Manager 2016 solutions. Progent's SCOM 2016 consulting experts can help you to migrate to Operations Manager 2016 from older versions of Operations Manager or from different monitoring platforms, or integrate multiple monitoring systems into a unified IT management solution. Progent can also show you how to extend your SCOM 2016 environment to incorporate infrastructure hosted on public clouds by providing Microsoft Azure consulting and Amazon AWS hybrid cloud solutions.
Does Progent Offer Business Continuity Planning Services?
Progent offers high-level online consulting for disaster recovery/business continuity planning, testing, and training to help you to respond to possible catastrophes, minimize service disruption for your essential network operations, avoid data loss, and comply with examiners' letters and business obligations. Progent's business continuity consultants can team with your executive and IT administration staff to perform risk and business impact analysis, identify dependencies, identify the assets needed to operate your business, determine key IT services and define allowable recovery times, select colocation centers, configure safe offsite access capability for crucial workers, plan notification systems and assign duties for personnel, write a comprehensive recovery plan, and provide training for key people to carry your agreed upon solution. Progent's Windows Server 2016 disaster recovery/business continuity experts can show you how to plan and deploy a cost-effective disaster recovery solution for hybrid cloud deployments using failover cluster tools field-tested in Microsoft's Azure public cloud.
Can Progent help my company migrate to Windows 10?
Progent's Microsoft-certified Windows 10 planning and migration experts can assist businesses of all sizes to assess Windows 10 or to upgrade to Windows 10 from any earlier version of Windows. Remote and on-premises assessment and migration support for Windows 10 offered by Progent's consultants include Return on Investment analysis, project coordination, application and driver compatibility testing, test lab systems, virtualization strategies, Cloud solutions, mobile device management, telecommuter connectivity, data and identity security, automated deployment and administration, network design, wired/wireless convergence, business continuity planning, webinar training for IT support staff and users, and ongoing technical help.
What are the advantages of being a Microsoft-certified Partner?
Because Progent is a Microsoft-certified Partner, each Progent MCSE support engineer and computer consultant has access to the technical and educational resources required to offer the best network support available. Progent offers world-class expertise in the design, implementation and maintenance of Microsoft-based business solutions. Progent's Microsoft-certified IT support professionals offer Active Directory expertise, Microsoft Exchange 2016 migration, Exchange 2013 Server consulting, Microsoft Exchange Server 2010 support, Exchange 2003 troubleshooting, Windows Server 2016 hybrid solutions, Windows Server 2012 R2 configuration, Microsoft Windows Server 2008 consulting, plus Windows 10 planning support, Windows 8.1 configuration and support, Windows 7 maintenance, Microsoft Office and Office 365 technical support and training, and Microsoft Dynamics GP customization.
How Can Progent help our company support or upgrade Exchange 2013?
Exchange 2013 includes significant improvements to the functionality of its predecessor Microsoft Exchange Server 2010 and delivers powerful new features plus a revamped structure. These enhancements favorably impact key IT areas including ease of administration, high availability (HA), security and compliance, operational costs, collaboration, expandability, performance, cross-version interoperability, and productivity. Progent's certified Exchange 2013 consulting experts can deliver remote or on-premises support to assist your organization to manage, optimize and troubleshoot your Exchange 2013 deployment. Progent also offers Exchange 2016 migration expertise and Exchange Online consulting to help you move to a more current version of Exchange Server in a local, cloud-hosted, or hybrid deployment model.
Can Progent help me manage and troubleshoot BlackBerry smartphones and BlackBerry Enterprise Server?
Progent offers the support of BlackBerry-premier professionals who can assist small organizations to design, manage, and troubleshoot BlackBerry Enterprise Server and BlackBerry smartphones economically and successfully, doing away with the requirement for an in-house BlackBerry expert and reducing the cost and distraction of supporting a mobile wireless workgroup. Progent's BlackBerry specialists offer in-depth experience working with Progent's Microsoft-premier experts, Cisco CCIE engineers, and CISA and GIAC-certified security professionals. This wide range of knowledge, in conjunction with Progent's efficient online support model, offers small and mid-size businesses a cost-effective option for integrating BlackBerry devices and software seamlessly into their IT system.
Can Progent help integrate Linux/UNIX and Windows environments?
Progent can show you how to configure Microsoft Windows Services for UNIX (SFU) to achieve compatibility between Windows and UNIX environments. Windows Services for UNIX offers interoperability between Microsoft Windows Server and different types of UNIX including Solaris 7 and 8, HP-UX 11i, AIX 5L 5.2, and Red Hat Linux 8.0. Windows Services for UNIX permits you to share Windows folders over NFS and improved authentication in native Microsoft Windows Server Active Directory environments. SFU's Interix subsystem includes a full set of UNIX utilities and shells, support for a single rooted file system, and a software development kit for migrating programs.
How can Progent help improve the fault tolerance of my network?
Progent's design services for high availability networking provide Microsoft and Cisco-certified network professionals who can help you build a robust computing environment that incorporates key technologies and processes for line-of-business applications. Progentís engineering experts can assist you to configure a system infrastructure with features such as redundant Internet connections, network load balancing, non-stop data centers, multi-site backup, high-availability interoffice connections, and fault tolerant multi-location systems. Progent can also provide business continuity preparedness experts to help you design, test, and document a disaster recovery process based on leading practices.
What security support does Progent offer for Linux/UNIX environments?Security Management Practices
Security Infrastructure and Paradigms
Access Control Systems and Processes
Software Development Security
Telecommunications, Network and Internet Security
Disaster Recovery Planning
Law and Ethics
If you run a multi-platform IT network with Linux/UNIX and Microsoft servers, Progent offers Linux and Windows security expertise by providing a CISSP-certified IT expert to help your entire business in a broad range of security concerns. CISSP Certification denotes mastery of a global standard for data security. ANSI (American National Standards Institute) has awarded the CISSP credential accreditation in the area of data security under ISO/IEC 17024. Progent can give you access to a CISSP-certified professional to help your organization in a variety security areas such as:
How can Progent help us integrate our business software with Amazon Marketplace Web Service?
Amazon Marketplace Web Service (Amazon MWS) is an integrated library of APIs that allows Amazon sellers to improve the efficiency of their business processes by automating crucial sales activities including listings, orders, payments, inbound and outbound fulfillment, and finances. By leveraging Amazon's extensive online ecosystem and automating their sales, merchants can expand their reach, reduce their operating costs, improve reaction time to customers, and add to their profits. Progent's Amazon Marketplace Web Service developers can collaborate with your development staff and provide application programming, workflow integration, project management support, and training to help you shorten development time and costs and speed up your return on investment.
Does Progent offer support for Cisco's Firepower Series of NGFW Firewalls?
Cisco's Firepower Next Generation Firewalls (NGFWs) deliver a significant performance boost compared to Cisco's previous-generation ASA 5500-X security appliances and offer centralized control of modern security features such as application visibility and control (AVC), next-generation intrusion protection (NGIPS) with risk prioritization, advanced malware protection, URL filtering, and multi-node sandboxing. Progent's Cisco-certified CCIE firewall experts can assist your organization to plan and execute an efficient upgrade to Firepower Series firewalls from from ASA 5500-X, ASA 5500, or PIX firewalls and help you enhance Firepower appliances with Cisco's cloud-based services to create and centrally manage network environments that span local offices, data centers, private clouds and public clouds. For details about Cisco's Firepower portfolio of Next Generation Firewalls (NGFWs), refer to Firepower firewalls consulting expertise.
How can Progent help us design and manage a virtualization solution?
Virtualization technologies enable IT organizations to optimize utilization, streamline network management, and improve workload availability and security. operate multiple virtual machines on a single physical computer. Typical applications for virtual servers are hardware consolidation, low-cost hosts for programs that require older operating systems, and affordable segregation of software programming or testing environments from on-line systems. Progent's virtual server consultants can provide Microsoft Windows Server 2016 Hyper-V hybrid cloud solutions, Windows Server 2012 R2 virtualization support services, Microsoft Windows Hyper-V Virtual Server consulting, VMware vSphere configuration and troubleshooting, VMware NSX virtual network design and integration, and Citrix XenServer assistance. Progent can install virtual machines to optimize performance, reliability and manageability while at the same time lowering expenses; suggest and test disaster recovery plans that minimize productivity loss in case of a catastrophic failure; and deliver continuing support, troubleshooting, and consulting assistance as virtualization technology evolves.
More Questions and Answers
If your small business is in Fremont or anywhere in Silicon Valley
and you are looking for computer help, information technology outsourcing, or high-level expertise from a certified Progent professional,
call 510-933-0400 or visit Contact Progent.