For organizations of any size in Hayward or throughout the state of California, Progent offers convenient, quick, and economical contact with Cisco CCIE-Premier network experts. Cisco CCIEs are world-class networking professionals who achieve this elite recognition by completing rigorous testing overseen by Cisco. CCIE-qualified engineers can tackle the most complex issues associated with network integration, troubleshooting, and optimization. Progentís CCIE-certified support specialists work closely with Cisco's in-house engineers in analyzing problems with Cisco IOS or Cisco NX-OS utilities and coming up with workarounds or receiving program updates to fix problems. A Cisco certified CCIE can isolate the origin of network difficulties whether from hardware or software.

Progent can provide affordable remote contact with a CCIE expert so that your company can obtain timely help for complicated network problems that are affecting business productivity but are beyond the scope of your ordinary network maintenance resources. Progent's Cisco CCIE-Premier support professionals can access your system via advanced remote connectivity tools that allow them to provide rapid and economical diagnosis and resolution of critical network issues.

Progent's CCIE Support Services
The vast majority of CCIEs are employed by big corporations or national ISPs, and consequently their services are not easily accessible to smaller businesses. Progent is among the rare support firms that makes CCIEs accessible to support small and medium sized businesses. Also, Progent can provide fast contact with a CCIE by telephone so that you can receive immediate help for complex network problems that are hurting worker productivity. To learn how to contact a Progent CCIE for timely help with your IT infrastructure, visit online network support.

San Francisco Bay Area Contact Information:
Progent offers consulting services and onsite technical support throughout Northern California.

Onsite IT Consulting
Progent locations in San Francisco Bay Area

City Address Phone Link
Fremont 37053 Cherry Street
Newark, CA 94560
510-933-0400 Fremont Network Support Services
Hayward 26250 Industrial Blvd
Hayward, CA 94545
510-300-1400 Hayward Network Support Services
Oakland 1300 Clay Street
Oakland, CA 94612
510-899-7400 Oakland Network Support Services
Palo Alto 3790 El Camino Real
Palo Alto, CA 94306
650-543-0400 Palo Alto Network Support Services
Pleasanton 4695 Chabot Dr, Suite 200
Pleasanton, CA 94588
925-621-2400 Pleasanton Network Support Services
San Francisco 388 Market Street
San Francisco, CA 94111
415-321-5400 San Francisco Network Support Services
San Jose 2570 N. First Street, 2nd Floor
San Jose, CA 94131
408-240-9400 San Jose Network Support Services
San Mateo 1900 S Norfolk, Suite 350
San Mateo, CA 94403
650-931-2400 San Mateo Network Support Services
Walnut Creek 1261 Locust St
Walnut Creek, CA 94596
925-362-2400 Walnut Creek Network Support Services


Cisco's large selection of both current and vintage networking devices supported by Progent includes ASA Series Firewalls and PIX 500 Firewalls, Catalyst Firewall Services Module (FWSM), secure high-speed and IS routers, wireless access points, Meraki cloud-managed APs and switches, Voice over IP (VoIP) phones and systems, Catalyst and Nexus family switches, as well as data security and Virtual Private Network (VPN) technology. Maintaining one of the largest groups of Cisco-certified CCIE experts of any independent support company, Progent has priority access to Cisco's internal experts and the latest training programs to keep at the leading edge of connectivity technology.

To learn more concerning Progent's online and on-premises support services for Cisco network infrastructure, choose a subject:

Other Consulting Services Available from Progent
Progent can also provide a wide range of consulting services in vital practice areas to help companies to convert Cisco infrastructure technology into an integrated information system that provides strategic value. A few of the consulting services offered by Progent's subject matter experts include project management support, VMware vSphere planning and deployment, VMware Site Recovery Manager business continuity planning, VMware NSX network virtualization design and management, Windows Server 2019 migration consulting, Microsoft Windows 2016 hybrid cloud/on-premises solutions, Microsoft Hyper-V consulting, disaster recovery planning, Windows Server 2012 R2 support, network security vulnerability assessment, DBA and application services, and part-time Chief Information Officer services.

Progent can also help your company you to design, implement, manage and troubleshoot enterprise hybrid cloud solutions that incorporate physical and cloud infrastructure and that use Cisco technology. (Learn about Progent's Azure enterprise hybrid cloud solutions, Amazon Web Services enterprise hybrid cloud solutions, and Google Cloud Platform planning and integration expertise.)

By providing an efficient centralized resource for network generalists and application experts, Progent is able to deliver fast, inexpensive, and thorough information technology solutions that match the specific requirements of companies in Hayward or anywhere in the state of California.



An index of content::


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    The current Cisco ASA 5500-X Family Next-Generation Firewalls with Firepower Services provide significantly more value than Cisco's earlier PIX and ASA 5500 firewalls and have replaced the ASA 5500 and PIX 500 firewalls for new deployments. Progent's Cisco-certified CCIE network consultants can assist your company to maintain your current PIX or Cisco ASA 5500 security appliances and migrate to ASA 5500-X firewalls with Firepower Services. Progent can also assist your company to plan, configure, optimize, administer and troubleshoot firewall solutions based around Cisco ASA 5500-X firewalls with Firepower Services.

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    Microsoft Exchange Server 2013 incorporates significant enhancements to the functionality of Microsoft Exchange Server 2010 and delivers powerful new features plus a revamped architecture. These enhancements favorably impact vital IT areas like manageability, high availability (HA), security, operational costs, collaboration, extensibility, performance, compatibility, and the user experience. Progent's Microsoft-certified Exchange 2013 consulting professionals can help you understand the possible business benefits of upgrading to Microsoft Exchange 2013, design a cost-effective validation and rollout plan, and train your IT team to maintain your Exchange 2013 environment. Progent also offers ongoing remote support and management for Microsoft Exchange 2013.

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    Progent's Cisco CCIE wireless infrastructure experts offer remote or on-premises configuration and troubleshooting services to help your organization to plan, implement, upgrade, optimize, manage and debug Aironet wireless access point environments of any scale or architecture. Progent's Cisco Wi-Fi controller experts can also assist you to integrate your wireless ecosystem with your wired network infrastructure and cloud-based resources to create an enterprise-wide connectivity foundation that is simple to manage and expand. Progent also can provide affordable Wi-Fi site surveys to help you to determine the most efficient selection, placement and setup of Aironet Wi-Fi access points to work with your unique workplace layout, building structure, and expected network traffic.

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    Progent offers affordable online access to an Oracle-certified MySQL RDBMS administrator or application programmer and can assist businesses of any size to configure and manage MySQL within a dependable IT infrastructure that offers advanced speed, expandability, and security. Progent also has proven skill assisting businesses migrate applications from Oracle to MySQL.

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    Progent's ProSight IT Asset Management is an IT infrastructure documentation management service that makes it easy to capture, update, find and safeguard data related to your network infrastructure, procedures, business apps, and services. You can instantly locate passwords or serial numbers and be warned about upcoming expirations of SSLs ,domains or warranties. By updating and organizing your IT documentation, you can save up to half of the time thrown away trying to find vital information about your IT network. ProSight IT Asset Management features a centralized location for storing and collaborating on all documents related to managing your business network such as recommended procedures and How-To's. ProSight IT Asset Management also offers advanced automation for collecting and associating IT data. Whether youíre making enhancements, performing regular maintenance, or reacting to a crisis, ProSight IT Asset Management gets you the data you need the instant you need it.

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    Progent has 20 years of background assisting small and mid-size companies to design, deploy, tune, manage, and debug IT networks that incorporate remote workers.

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    Progent's CISSP-premier network security experts can assist businesses of all sizes with any aspect of information system security. Progent can create efficient security solutions that protect a small office against modern threats or Progent can plan, configure, and manage an end-to-end security strategy for hybrid networks that support local, remote, and mobile users accessing network resources spread over a mix of physical sites and public and private clouds.

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  • Exchange 2013 Management Remote Consulting
    Top Quality Expert Microsoft Certified Exchange 2013 In-Place Hold Network Consultant

    Exchange 2013 includes significant improvements to the capabilities of its predecessor Exchange 2010 and introduces important innovations plus a redesigned structure. These enhancements affect vital IT areas like manageability, availability, compliance, operational costs, collaboration, expandability, performance, cross-version interoperability, and productivity. Progent's Microsoft-certified Exchange 2013 consulting professionals can assist your organization to evaluate the potential business benefits of migrating to Microsoft Exchange Server 2013, create a cost-effective validation and deployment plan, and train your IT staff to maintain your Microsoft Exchange Server 2013 environment. Progent can also provide affordable online support and management services for Microsoft Exchange Server 2013.

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    The clustering technology incorporated into the high-end versions of MS Windows Server 2008 has been dramatically redesigned to simplify the deployment, setup, and maintenance of server clusters that provide improved levels of network availability, protection, efficiency, and flexibility. New or improved capabilities include automated cluster verification, revamped setup and installation, unified cluster administration, redesigned cluster architecture for maximum availability, better protection and quorum structure, minimization of failure points, more disk and memory capacity, and improvements for multi-site clusters. Progent's clustered server consultants can assist your company assess the advantages of Windows clustering, plan and execute an installation, train your IT personnel to administer your failover clusters, provide ongoing consulting and support services, and produce and validate a business continuity plan.

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    Progent's Juniper-certified consultants can help your business plan the deployment of Juniper SSG integrated firewall/VPN products, configure security policies to match your operational requirements, set up network OS software to streamline management processes, migrate from legacy Juniper products, and troubleshoot infrastructure issues.

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    ProSight IT Asset Management is an IT infrastructure documentation management service that allows you to capture, update, find and safeguard data related to your IT infrastructure, procedures, business apps, and services. You can instantly find passwords or serial numbers and be warned automatically about impending expirations of SSL certificates ,domains or warranties. By cleaning up and organizing your IT infrastructure documentation, you can save as much as 50% of the time thrown away searching for critical information about your network. ProSight IT Asset Management includes a centralized location for storing and collaborating on all documents related to managing your network infrastructure such as recommended procedures and How-To's. ProSight IT Asset Management also offers advanced automation for gathering and relating IT data. Whether youíre making improvements, doing maintenance, or reacting to an emergency, ProSight IT Asset Management delivers the data you require the instant you need it.

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    Progent's Linux support experts provide small businesses and developers help with managing and maintaining Linux computers that run with Microsoft-powered networks. Progent can give your business access to Linux consultants, consulting professionals certified by Microsoft and Cisco, and security experts with CISA certification. This wide array of experience offers you a convenient single consulting firm to show you how to build and manage a protected and robust mixed-platform network and communications solution that supports Linux and Microsoft coexistence by combining MS Windows with leading Linux platforms such as RedHat, SUSE Linux, CentOS, Ubuntu Linux, PCLOS, fedora, Gentoo, Mandrake/Mandriva, Debian GNU/Linux, and Slackware.

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    Progent can provide the expertise of CISM Certified security consultants. The Certified Information Security Manager (CISM) organization defines the core competencies and worldwide standards of skill that information security managers are required to master. CISM gives executive management the assurance that consultants who have earned their CISM certification possess the experience and knowledge to provide efficient security management and consulting consulting.

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    If your company has a UNIX, Linux, or Sun Solaris network or a multi-OS IT environment, Progent's CISA and CISM-premier security specialists can help your whole organization in a wide array of security topics including security management practices, security architecture and strategies, connection control products and methodology, applications development security, business processes security, hardware security, communications, network and Internet security, and business continuity preparedness. CISM, CISSP and ISSAP stipulate the core competencies and worldwide standards of performance that information security professionals are expected to possess. These certification provide executive management the assurance that consultants who have achieved their CISM or CISSP qualification have demonstrated the background and theory to offer effective security management and engineering services.

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    Progent's Microsoft-certified information technology experts offer Windows Server 2016 integration consulting to help businesses of all sizes to design and implement an efficient upgrade to Windows Server 2016 and Hyper-V 2016 using a local, cloud, or hybrid deployment model. Progent can assist your company to assess the value of Windows Server 2016 for your enterprise and can help you with any facet of planning, deploying, managing or troubleshooting your Windows Server 2016 and Windows Hyper-V 2016 ecosystem. Progent can help your organization to benefit from the many innovative high-availability and information assurance features of Windows Server 2016 and Hyper-V 2016 like Windows Containers, Shielded Virtual Machines, Credential Guard and Remote Credential Guard, Just In Time Privileged Access Management, Virtual Machine software load, Storage Replica, plus workgroup and multi-domain failover clusters.

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  • 24-7 Specialist Office SharePoint Server 2010
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    Progentís Microsoft-certified experts offer organizations of any size consulting, technical support, and development expertise for SharePoint and SharePoint Online. Microsoft SharePoint is an advanced collaboration platform that utilizes web technology for efficiently coordinating people, teams and information. Microsoft SharePoint offers a common location for your employees or clients to access, organize, distribute and interact with useful data, files, and applications and to communicate with one another. Microsoft SharePoint enables quicker and more intelligent decisions, more effective access across teams and more economical business processes. Windows SharePoint Services join employees, clients, workgroups and major tasks with the knowledge theyíve developed in a manner that makes data easy to find, retrieve and re-use. Progent's SharePoint consultants can assist you to maintain your existing SharePoint environment or upgrade to the latest version of SharePoint Server or to SharePoint Online.

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  • Data Center Integration Services
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    Progentís colocation center IT services are intended for businesses with hardware located at Internet Data Centers or data center colocation hosting sites and in need of timely on-premises assistance at the collocation facility as well as remote support from Microsoft and Cisco Certified experts. Progent provides a full range of data center and data center and colocation consulting services including network topology evaluation, Windows and Linux server integration and maintenance, troubleshooting for server and communications infrastructure, design and installation of fault tolerant systems, defining and deploying layered security defenses, firewall integration and support, configuring load balancing solutions, and planning fault tolerant server and storage clustering configurations.

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  • Technical Support Microsoft GP/Great Plains
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    Progentís Microsoft certified experts provide a range of consulting services for Microsoft Dynamics GP/Great Plains. Microsoft Dynamics GP is a Microsoft financial package and business management solution built, like all Microsoft financial tools, on the expandable and popular platform of Microsoft Windows technology. Microsoft Dynamics GP/Great Plains 2010, the latest edition of Microsoft accounting products in the Microsoft Dynamics GP/Great Plains line, provides an affordable tool for managing and combining finances, e-commerce, supply chain, manufacturing, project accounting, field service, customer relationships, and human resources. Dynamics GP/Great Plains is easy to deploy and configure, and with its segmented design you are able to purchase only the functions you currently need, with the option to add users and increase functionality when necessary. Progentís Microsoft Dynamics GP/Great Plains Software consulting experts can help you install, configure and manage Microsoft Dynamics GP/Great Plains 2010 as well as older editions of Dynamics GP/Great Plains.

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    Progent's Cisco CCIE-certified IP phone and video IP phone experts can help you to integrate, manage, and troubleshoot Cisco IP phones, desktop video IP phones and wireless IP handsets. Progent can provide support for all versions of Cisco's IP phones from discontinued Voice over IP devices to the latest HD media phones. Progent's IP telephony experts can also help you to integrate your IP phones with Cisco Unified Communications Manager, originally branded CallManager, or with Cisco Unified Communications Manager Express to create a modern IP-PBX environment for unified messaging and company-wide collaboration. Progent can also assist you to configure Cisco Unified CM apps like Cisco Unified Communications Manager IM and Presence Jabber, Cisco Unity Express (CUE) for voicemail, Cisco Unified Mobility for Single Number Reach, and Cisco Unified Contact Center Enterprise for creating an advanced customer contact center. Progent can deliver expertise with all aspects of Cisco IP Phone integration including designing dial plans, setting up SIP trunking, installing Cisco ISR routers with CUBE internetworking support, and creating Cisco UCS server clustering and Cisco SRST systems for high availability.

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