For businesses of all sizes in Hayward California, Progent can provide convenient, fast, and affordable access to Cisco CCIE-Certified network experts. Cisco CCIEs are world-class network experts who earn this prestigious recognition only after rigorous testing by Cisco. CCIEs can handle the most complex problems surrounding network interfacing, troubleshooting, and optimization. Progent's CCIEs operate closely with Cisco's in-house staff in analyzing anomalies with Cisco IOS or Cisco NX-OS software and coming up with temporary alternatives or obtaining program updates to correct problems. A Cisco certified CCIE has the experience to detect the origin of network difficulties whether from hardware or applications.

Progent offers fast and affordable remote access to a CCIE specialist so that you has the opportunity to get timely assistance for complex network issues that are impacting your business but are outside the experience of your ordinary network support organization. Progent's Cisco CCIE-Certified engineers can connect to your network via advanced remote connectivity tools in order to provide rapid and efficient diagnosis and repair of critical network problems.

Progent's CCIE Support Services
The vast majority of CCIEs work for large corporations or national ISPs, and consequently their skills are not easily accessible to smaller organizations. Progent is among the few consulting organizations that makes CCIEs accessible to support small and medium sized businesses. Also, Progent offers quick contact with a CCIE remotely so that you can get immediate support for urgent network problems that are hurting business efficiency. To learn how to contact a Progent CCIE for timely assistance with your network, go to Progent's remote network assistance.

San Francisco Bay Area Contact Information:
Progent offers consulting services and onsite technical support throughout Northern California.

Onsite IT Consulting
Progent locations in San Francisco Bay Area

City Address Phone Link
Fremont Fremont Executive Suites
Newark, CA 94560
United States
(510) 933-0400 Fremont Network Support Services
Hayward 26250 Industrial Blvd
Hayward, CA 94545
United States
(510) 300-1400 Hayward Network Support Services
Morgan Hill 18525 Sutter Blvd
Morgan Hill, CA 95037
United States
(408) 645-8400 Morgan Hill Network Support Services
Oakland 1300 Clay Street
Oakland, CA 94612
United States
(510) 899-7400 Oakland Network Support Services
Palo Alto 3790 El Camino Real
Palo Alto, CA 94306
United States
(650) 543-0400 Palo Alto Network Support Services
Pleasanton 4695 Chabot Dr, Suite 200
Pleasanton, CA 94588
United States
(925) 621-2400 Pleasanton Network Support Services
San Francisco 388 Market Street
San Francisco, CA 94111
United States
(415) 321-5400 San Francisco Network Support Services
San Jose 2570 N. First Street, 2nd Floor
San Jose, CA 94131
United States
(408) 240-9400 San Jose Network Support Services
San Mateo 1900 S Norfolk, Suite 350
San Mateo, CA 94403
United States
(650) 931-2400 San Mateo Network Support Services
Walnut Creek 1261 Locust St
Walnut Creek, CA 94596
United States
(925) 362-2400 Walnut Creek Network Support Services


Cisco's large selection of both current and legacy networking products familiar to Progent includes ASA Series Security Appliances and PIX 500 Firewalls, the Catalyst FWSM, protected broadband and integrated services routers, Aironet and Meraki wireless access points and bridges, Cisco Meraki cloud-managed access points and aggregation switches, wired and wireless IP systems, Catalyst and Nexus family switches, plus security and VPN products. With the resources of one of the largest teams of Cisco-premier CCIE engineers of any independent support firm, Progent has privileged access to Cisco's engineering support specialists and the latest learning resources to keep at the leading edge of connectivity solutions.

Software Update Management for Cisco Network Appliances
Patch management is crucial and complex process. Timely and correctly managed updating optimizes security, compliance, availability, and capability. Sporadic software update management can result in security gaps, compatibility issues, slow or erratic responsiveness, unnecessary offline stretches, or unavailability of key functions. Patching entails more than periodic updates of an OS and apps for servers and endpoints. Firmware patches can be as essential for network infrastructure appliances like switches, firewalls, and Wi-Fi access points.

Patch Management Support for Infrastructure Appliances

Progent offers patch management support for network appliances from Cisco and other leading suppliers

Progent has provided high-end assistance for Cisco infrastructure products for over twenty years and Progent's support services for patch management provide organizations of all sizes a flexible and cost-effective option for evaluating, validating, scheduling, implementing, and tracking updates to your ever-evolving IT network. To learn about Progent's service programs for firmware update management, go to Progent's patch management service plans.

To learn more details about Progent's online and on-premises support for Cisco network technology, choose a subject:

Additional Consulting Expertise Available from Progent
Progent also offers a a wide array of consulting expertise in key areas to help companies to turn Cisco infrastructure products into a cohesive information solution that delivers strategic value. Some of the consulting services available from Progent's experts include project management support, VMware vSphere configuration and troubleshooting, VMware Site Recovery Manager (SRM) business continuity planning, VMware NSX network virtualization design and management, Windows Server 2022 solution design and migration expertise, Windows Server 2019 migration consulting, Microsoft Windows Server 2016 hybrid cloud/on-premises solutions, Microsoft Hyper-V deployment, business continuity planning, Windows Server 2012 R2 configuration, penetration testing with NodeZero from Horizon3.ai, security compliance assessment, DBA and application expertise, and temporary Chief Information Officer services.

Progent can also help your company you to plan, deploy, manage and repair enterprise hybrid cloud solutions that combine physical and cloud-based resources and that use Cisco technology. (Find out about Progent's Microsoft Azure enterprise hybrid cloud solutions, Amazon Web Services (AWS) enterprise hybrid cloud solutions, and Google Cloud integration consulting.)

By providing an efficient full-service source for IT generalists and specialists, Progent can tailor fast, affordable, and comprehensive information technology solutions that align with the specific needs of businesses in Hayward California.



An index of content::


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    Progent's Microsoft-certified consultants have over 10 years of background planning, implementing, optimizing and troubleshooting System Center Operations Manager solutions and can provide companies of any size advanced remote or onsite consulting support for SCOM 2012. Progent can help you to design an architecture for System Center 2012 Operations Manager servers that delivers the performance and availability needed to watch over your datacenter efficiently, whether your infrastructure are onsite, cloud-based, or a mixed solution. Progent's SCOM consultants can also assist you to import and customize System Center 2012 Operations Manager management packs based on leading practices for monitoring network infrastructure and Microsoft and 3rd-party apps and services. Also, Progent can provide fast online or on-premises troubleshooting to assist you to fix serious issues uncovered by Microsoft SCOM 2012.

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    For answers to frequent enquiries about being a consultant at Progent, see Jobs at Progent Frequently Asked Questions.

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    Microsoft allows you to create transparent hybrid networks that combine Microsoft 365 Exchange Online and local Exchange systems. This permits you to have certain Exchange mailboxes hosted on your corporate datacenter and other mailboxes resident on Microsoft 365. Progent's Microsoft-certified Exchange consulting team can assist you with any facet of designing, integrating and troubleshooting your hybrid Microsoft 365 Exchange solution. Progent's Exchange specialists can provide occasional support to help you resolve stubborn technical bottlenecks and also offer comprehensive project management outsourcing to make sure your hybrid Microsoft 365 Exchange solution is completed on schedule and within budget.

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    SCCM 2007 Consultant

    Progent's Microsoft-certified consultants can assist you to support System Center 2007 Configuration Manager (SCCM 2007) to streamline administration, improve compliance, and increase productivity by ensuring that operating systems and applications are always current, tracking licensing, and reporting resource usage patterns so you can make informed purchasing choices. Once your organization is set to upgrade your SCCM 2007 configuration management solution, Progent can help you to prepare for and carry out an efficient move to System Center 2012 Configuration Manager.

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    Cybersecurity Audit Professionals

    The CISA credential is a globally recognized qualification that signifies expertise in network security auditing. Certified by the American National Standards Institute (ANSI), the CISA accreditation has candidates undergo a comprehensive examination administered by the ISACA international professional association. Progent can provide the services of a CISA-Premier Cybersecurity audit professional able to help businesses in the areas of information systems audit services, IT enforcement, network assets and infrastructure ROI, IT support, protection of information resources, and business continuity planning.

  • Cisco VPN Online Consulting Remote Access Onsite Technical Support
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  • Configuration Microsoft 365 Planning Integration Services Microsoft 365 Access Development

  • Small Business Private Clouds Consulting
    Private Cloud Integration Consultants

    Progent's private cloud hosting service allows small and midsize businesses to run mission-critical applications such as Microsoft SQL and Exchange Server from a hardened Tier III data center on fault-tolerant equipment with geographically separate backup. Progent utilizes Microsoft's Hyper-V technology for server virtualization and Data Protection Manager for automatic backup replication and restore. Smaller organizations can take advantage of Progent's private cloud to eliminate large capital costs for the purchase, maintenance, and management of computer hardware and data center facilities while achieving world-class levels of system availability and physical security.

  • Consultant Services Flexential Data Center Flexential Data Center Engineers
  • Consultant Solaris Solaris Online Consulting
  • Consultants Email Guard Data Loss Prevention Email White Lists Engineer
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  • Consultants External Security Inventory
    Largest Internal Network Security Inventory Consulting Services

    Progent provides small businesses a pair of ultra-affordable network security evaluation packages that provide, for a preset fee, remotely administered scans of your security profile which are evaluated by professional security engineers who interpret the data collected by the remote scan, present objective evaluations of your current network security, and offer suggestions for improvements. Progent offers two complementary security evaluation packages for external and internal scanning that are priced to fit the restricted budgets of small companies while delivering enterprise-quality evaluations of your network's exposure to assault.

  • Cybersecurity Group CISSP San Lorenzo, CA CISSP Security Audit Services

  • Telecommuter Video Conferencing Engineer
    24 Hour Computer Consultants Remote Employees Video Conferencing

    Progent can assist small and mid-size companies to implement and troubleshoot conferencing technology to enable their teleworkers to communicate efficiently with teammates and customers.

  • DPM 2016 Online Help Data Protection Manager 2016 and VMware Setup and Support
  • Dynamics GP Development Technology Professional Consulting Dynamics GP Development
  • Dynamics GP/Great Plains Features Troubleshooting Microsoft GP/Great Plains Computer Consulting

  • Consultancy OS X Troubleshooting
    macOS Outsourcing IT Support

    Progent provides nationwide remote technical support and troubleshooting services for companies who run macOS and OS X networks or whose information systems feature a combination of Mac and Microsoft technology. Progent's engineers offer Mac clients a range of IT services such as desktop support, upgrading to the most recent edition of macOS from earlier versions of Apple macOS or OS X, plus help with Mac applications. Progent can also assist you with iPhone and iPad integration and management, or migrating to Apple's iCloud. Remote network consulting offers optimum return for your information technology dollar by protecting user efficiency and limiting the time charged for computer analysis and repair. Advanced online access technology and skilled technicians and consultants allow Progent to solve most IT issues without squandering time and expense by going to your site. In most of cases your IT issues can be remediated over the phone or through a combination of phone help and remote access. Progent can make available Cisco certified CCIE network engineers and CISM and CISSP certified security specialists to help with the most difficult network issues.

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  • Engineers Microsoft Access RDP Microsoft Access application development Engineers
  • Excel 2013 Desktop Consulting Services Reports Microsoft 365 Excel Power BI
  • Exchange 2003 Server Internet Networking Consultants Union City, CA Remote Exchange 2016 Configure Hayward
  • Exchange 2019 Upgrade Remote Support Services Exchange 2019 Edge Transport Server Online Technical Support

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    Progent can help your business in all phases of your upgrade to Microsoft Exchange 2016 including planning high availability architecture for an on-premises, cloud-based or hybrid environment; server and CAL licensing compliance for Exchange 2016 and Windows Server 2012 R2 or later; migrating mailboxes; Windows Hyper-V strategy; specifying mass storage capacity required for your virtual machines, mailbox databases and logs; setting up hardware load balancing (HLB) for high-availability CAS services; planning, building and validating Exchange and Windows Servers and DAG groups; setting up collaboration with SharePoint; updating your firewall; creating SSL certs; performing client remediation with Office desktop or Microsoft 365; and setting up Outlook on the web (formerly Outlook Web App).

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  • Microsoft Windows 10 SCCM Specialists
    Windows 10 MDT Consultants

    Progent's Microsoft-certified consulting experts can help businesses of all sizes to evaluate Windows 10 or to migrate to Windows 10 from any older release of Microsoft Windows. Online and onsite assessment and upgrade support for Windows 10 available from Progent's experts include Return on Investment estimates, project coordination, compatibility testing, pilot systems, virtualization strategies, Cloud and hybrid integration, mobile management and synchronization, teleworker access, security and compliance, streamlined deployment and management, network infrastructure design, wired/wireless convergence, disaster recovery planning, custom training for IT support personnel and end users, and ongoing technical help.

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    Progent believes that a carefully designed and executed network can be a crucial piece for accelerating any firm's success, and we follow this credo in our own system environment. We have built a zero-downtime virtual office network that enables Progent's staff engineers and authorized contractors to offer fast and efficient service, cooperate closely on challenging jobs, and experience professional and private maturity by acting as part of a dynamic company ethos of personal drive and independence.

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    Fortinet next-generation firewalls (NGFWs) are industry leaders in delivering top throughput for encrypted data inspection. Progent's Fortinet FortiGate firewall consultants can help your business to deploy your Fortinet firewalls to protect your IT assets at the network perimeter, within the data center core, at branches, and at the cloud edge.

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    Progent's Windows Server 2016 disaster recovery consultants can help you to plan and deploy a disaster recovery solution based on Microsoft's cloud-tested Failover Clustering tools such as Cluster OS Rolling Upgrade for non-disruptive migration to Windows Server 2016, Storage Replica for zero-data-loss recovery, Storage Spaces Direct for enterprise-class storage clusters using low-cost equipment, Virtual Machine Load Balancing for improving the performance and fault-tolerance of Failover Clusters while reducing TCO and operational expenses, and Cloud Witness for fast, affordable deployment of a failover cluster quorum arbitration point.

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    Progent's Microsoft-certified consultants can assist your company to evaluate the value of Lync Server 2010 for your business and can assist you to design and execute a rollout of Lync Server that centralizes the management of Instant Messaging and Presence and improves the productivity of your in-house employees, at-home workers, and smartphone users. Progent's consultant's can also help your company to perform an efficient migration to Lync Server from Office Communications Server or from Live Communications Server, interface Lync Server 2010 with Exchange Server, Microsoft SharePoint, and Microsoft SQL Server, show you how to run Lync Server to enhance the collaborative functions of MS Office programs, and provide webinar training and continuing technical support for Microsoft Lync Server and other Microsoft platforms.

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  • Professional Exchange 2003 Upgrade
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    Progent's certified professionals provide computer support and IT consulting expertise for Exchange 2003 Server, Windows 2003 Server, and for the entire line of Microsoft Servers. Progent's upgrade, integration, administration, and support services for Exchange Server include planning, installation, documentation, onsite and remote troubleshooting, Help Desk outsourcing, certified security evaluation, and full-service IT outsourcing.

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  • SQL Server 2016 Data Warehousing Professionals Information Technology Consulting SQL Server 2016 Always Encrypted
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  • SQL Server 2008 Upgrade Consultant
    Microsoft SQL Contract Programming Firm

    SQL Server 2005 delivers indispensable, standardized tools to IT professionals as well as to information workers, lessening the complexity of creating, integrating, administering, and accessing company data and analytical programs on platforms ranging from handheld devices to corporate data systems. The complexity and interconnectivity demands of Microsoft SQL Server 2005 require an IT consulting firm with real-world expertise and broad knowledge in planning and deploying data-driven, comprehensive business IT solutions. The expertise of Progent's Microsoft-certified technical team, with an average of more than 10 years of professional work supporting Microsoft technology, ensures you success in designing, configuring and supporting Microsoft SQL Server 2005 applications that are seamlessly integrated with the Microsoft .NET platform.

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  • SCCM and Windows 10 Technology Consulting
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    Configuration Manager automates software deployment at scale, streamlines compliance settings control, inventories network resources, protects against company data leakage, performs network health reporting, enables safe self service, and delivers a single control mechanism for managing mixed-operating system networks based on on-premises, cloud, or hybrid deployment architectures. Progent's Microsoft-certified Configuration Manager consulting team and Microsoft Azure cloud integration specialists can help your organization with any facet of planning, installing, operating and troubleshooting a System Center Configuration Manager solution for local, cloud, or hybrid environments.

  • Small Business Network Support Union City East Bay Computer Network Specialist
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  • Infor SyteLine CloudSuite Amazon AWS Integration Consulting Services
    Infor SyteLine CloudSuite Database Administration Consulting Services

    Infor CloudSuite Industrial, formerly branded SyteLine, is an ERP solution that incorporates over 25 years of background assisting manufacturing and distribution companies to simplify supply chains and streamline key processes to get products to market quickly and adhere to customer commitments consistently. Progent can provide the skills of an ERP consultant with over 20 years of background working with the SyteLine/CloudSuite Industrial product family. Progent offers online or on-premises consulting that can range from as-needed guidance to solution design and project management outsourcing or co-sourcing. Sample consulting services offered by Progent for Infor CloudSuite Industrial include implementation, upgrades, process improvement, customization, CPQ, web site integration, technical support, ETL, Excel and SQL integration, training, and database administration.

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