For organizations of all sizes in Hayward California, Progent offers easy, fast, and economical communication with Cisco CCIE-Premier engineers. Cisco CCIEs are top-level networking professionals who earn this prestigious recognition only after rigorous examinations administered by Cisco. CCIE-certified consultants can tackle the most complicated issues associated with network integration, repair, and configuration. Progentís CCIE-qualified professionals work directly with Cisco's in-house engineers in analyzing problems with IOS or NX-OS software and developing temporary alternatives or obtaining program patches to fix problems. A Cisco-qualified CCIE can isolate the source of computer network problems stemming from network appliances or software.

Progent can provide affordable online access to a CCIE expert so your company can get high-level assistance for complex network problems that are affecting business productivity but are beyond the scope of your ordinary IT support resources. Progent's Cisco CCIE-Certified support professionals can access your system via advanced remote support tools that allow them to perform fast and low-cost diagnosis and repair of serious network problems.

Progent's CCIE Support Services
The vast majority of CCIEs are employed by big enterprises or nationwide ISPs, and so their services are not easily accessible to smaller businesses. Progent is among the few service organizations that makes CCIEs accessible to help small and medium sized businesses. In addition, Progent can provide fast access to a CCIE remotely so that you can get immediate support for urgent network problems that are reducing worker efficiency. To find out how to get in touch with a Progent CCIE for timely help with your network, go to online network troubleshooting.

San Francisco Bay Area Contact Information:
Progent offers consulting services and onsite technical support throughout Northern California.

Onsite IT Consulting
Progent locations in San Francisco Bay Area

City Address Phone Link
Fremont Fremont Executive Suites
Newark, CA 94560
510-933-0400 Fremont Network Support Services
Hayward 26250 Industrial Blvd
Hayward, CA 94545
510-300-1400 Hayward Network Support Services
Oakland 1300 Clay Street
Oakland, CA 94612
510-899-7400 Oakland Network Support Services
Palo Alto 3790 El Camino Real
Palo Alto, CA 94306
650-543-0400 Palo Alto Network Support Services
Pleasanton 4695 Chabot Dr, Suite 200
Pleasanton, CA 94588
925-621-2400 Pleasanton Network Support Services
San Francisco 388 Market Street
San Francisco, CA 94111
415-321-5400 San Francisco Network Support Services
San Jose 2570 N. First Street, 2nd Floor
San Jose, CA 94131
408-240-9400 San Jose Network Support Services
San Mateo 1900 S Norfolk, Suite 350
San Mateo, CA 94403
650-931-2400 San Mateo Network Support Services
Walnut Creek 1261 Locust St
Walnut Creek, CA 94596
925-362-2400 Walnut Creek Network Support Services


Cisco's large selection of both current and vintage networking products familiar to Progent includes ASA Series Firewalls and PIX 500 Firewalls, the Catalyst Firewall Services Module (FWSM), secure high-speed and integrated services routers, Aironet and Meraki wireless access points and bridges, Cisco Meraki cloud-managed access points and switches, Voice over IP (VoIP) phones and systems, Catalyst and Nexus series switches, as well as security and VPN technology. Maintaining one of the largest groups of Cisco-premier CCIE experts of any independent consulting firm, Progent has privileged access to Cisco's internal experts and Cisco's latest training tools to keep at the vanguard of connectivity solutions.

In order to learn more details about Progent's professional support services for Cisco technology, choose a subject:

Additional Consulting Services Offered by Progent
Progent can also provide a wide range of IT expertise in vital practice areas to help companies to turn Cisco infrastructure products into an integrated IT solution that delivers competitive value. A few of the services offered by Progent's experts are project management expertise, VMware vSphere configuration and troubleshooting, VMware Site Recovery Manager application continuity consulting, VMware NSX network virtualization architecture and integration, Windows Server 2019 migration services, Windows Server 2016 hybrid cloud/on-premises solutions, Microsoft Hyper-V deployment, disaster recovery planning, Windows Server 2012 R2 configuration, network security compliance scanning, database administration and application expertise, and part-time Chief Information Officer services.

Progent can also assist your IT team you to design, implement, manage and troubleshoot enterprise hybrid cloud solutions that incorporate physical and cloud hosted infrastructure and that use Cisco networking technology. (Find out about Progent's Azure enterprise hybrid cloud solutions, Amazon Web Services (AWS) enterprise hybrid cloud solutions, and Google Cloud Platform (GCP) integration consulting.)

By providing an efficient centralized resource for network generalists and specialists, Progent can deliver timely, inexpensive, and thorough IT solutions that fit the specific requirements of businesses in Hayward California.



An index of content::

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    Progentís Wireless Site Survey assists you to design and implement a wireless LAN adapted to your facilities, offering you a wireless solution that delivers the reception, performance, capacity, Quality of Service, data protection, and roaming capability your business requires. Progent's Wireless Site Survey services are available either as an economical remote service or as a more detailed on-premises service.

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    Progent's Sun Solaris family consulting services provide small businesses and software developers assistance with managing and supporting Sun Solaris systems that run with Microsoft-based technology. Progent can give your organization contact with Sun Solaris experts, support professionals certified by Microsoft and Cisco, and security experts with CISA and CISSP credentials. This broad range of experience provides you with a convenient one-stop consulting firm to show you how to build and maintain a protected and reliable mixed-platform connectivity and communications environment that supports Solaris and Microsoft coexistence by combining Windows with popular versions of UNIX such as Apple Mac OS X, Sun Solaris, AIX UNIX from IBM, Hewlett Packard HP-UX, Berkeley UNIX (BSD), SCO UNIX, and SGI/Irix or leading Linux derivatives including RedHat Linux, SUSE Linux, CentOS, Ubuntu Linux, PCLinuxOS, fedora, Gentoo Linux, Mandriva Linux, Debian GNU/Linux, and Slackware.

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    Barracuda Backup is an affordable, subscription backup/restore platform for small and medium-size businesses. A Barracuda Backup deployment can incorporate a custom-designed physical storage device built by Barracuda or a software-based appliance with comparable functionality but which uses your existing storage hardware. Barracuda Backup safeguards critical company data generated locally, at one or more remote locations, or in the cloud. For disaster protection, you can replicate data to the Barracuda Cloud, to Amazon AWS, or to any location with a physical or virtual Barracuda appliance. Progent is a certified Barracuda partner and Progent's Barracuda Backup consultants offer a broad array of consulting services to assist you to design, integrate, manage and troubleshoot a BDR system built on Barracuda Backup.

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    Progent's certified wireless consultants can help you to evaluate the benefits of using Catalyst Wi-Fi controllers to manage Wi-Fi deployments of any scale. Progent can assist you to maintain and troubleshoot your current Wi-Fi network or help you design and implement a smooth transition from earlier generation Wi-Fi controllers to modern models.

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    Cisco has developed an extensive array of routers that includes routers designed to provide the security, performance, and reliability required by organizations ranging from small businesses to global enterprises. Cisco routers include support for redundancy, transparent failthrough, and redundant power for improved fault tolerance and system availability. Progent can help you choose and configure Cisco routers to establish a reliable infrastructure for your network and to make it easy to grow as you add new users, open new offices, install new services, open your network to customers and partners, and manage an increasingly mobile workforce. Progent offers expertise in a variety of routers powered by Cisco's IOS operating system, such as the Cisco 800 series of small office VPN routers, Cisco 1800 and 3800 Integrated Services Routers, Cisco 1900 and 2900 Generation 2 ISR routers, Cisco ASR 1000 and 9000 routers for WAN edge applications, Cisco CRS Carrier Routing System for core Networks, as well as legacy 3600 and 3700 Routers.

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    Progent's Cisco-certified Wi-Fi integration consulting experts can assist you to deploy, manage, and troubleshoot Cisco wireless products including Aironet and Meraki Wave 2 Wi-Fi access points (APs) plus Cisco's Wireless Network Controllers.

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    Cisco's Firepower Next Generation Firewalls deliver a major performance improvement over Cisco's popular ASA 5500-X firewalls and include unified management and automation of modern cybersecurity features such as application visibility and control, next-generation intrusion protection (NGIPS) with risk prioritization, advanced malware protection (AMP), DDoS mitigation, and multi-node sandboxing. Progent's Cisco CCIE-certified firewall consultants can assist you to plan and execute an efficient migration to Cisco Firepower firewalls from Cisco's from ASA 5500-X, ASA 5500, or PIX firewalls and show you how to enhance Firepower appliances with Cisco's cloud-based services to create and centrally control network ecosystems that include branch offices, data centers, and cloud resources.

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    Progent provides nationwide remote help and troubleshooting services for businesses that operate environments powered by versions of Linux or whose information systems feature a combination of Linux platforms/Linux and Microsoft Windows products. Online technical support offers optimum leverage for your IT dollar by extending user efficiency and limiting the hours billed for computer repair services. Advanced online support tools and skilled technicians and consultants allow Progent to handle most network problems without wasting time and expense by traveling to your site. In most of cases your IT problems can be remediated over the phone or via a mix of telephone support and online access. Progent can put you in touch with Cisco certified CCIE infrastructure engineers and CISA and CISM certified security specialists to help with the most challenging system problems.

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    Progent can show you how to plan, deploy, manage, and repair an efficient Wireless LAN architecture, recommend sensible components, and integrate wireless access points, bridges, radio antennas, wireless controllers, and other wireless products. Progent can also help you put together a complete 802.11ac wireless system security plan that is well aligned with the security plan for your overall corporate network.

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    Progent provides the services of Microsoft and Cisco-Premier IT consulting experts to offer clients economical alternatives to help companies optimize the value of Microsoft and Cisco products. For environments that span from remote offices to large enterprises, Progent's expert engineers can assist you to enhance your network's e-mail infrastructure, security, reliability, throughput, and network administration.

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    Progentís Cisco Security/VPN consultants and CCIE and CCNP certified support staff can help your small or mid-size business deploy and maintain Ciscoís security and Virtual Private Network products such as routers, switches, firewalls, intrusion detection systems and VPN access concentrators. Cisco Virtual Private Network products include both remote connectivity and site-to-site VPNs with Cisco IOS Software and AIM hardware encryption cards, and hardware appliances, such as a VPN concentrator, router, Cisco PIX Firewall, or task-specific VPN server for dial-up services. Cisco VPN products are easy to administer and offer the versatility to expand with your growing business needs. Progentís Cisco-Premier network experts are familiar with Ciscoís complete line of hardware and software targeted at preventing data theft, virus and worm assaults, Denial of Service attacks, and other threats to your network. Progent can show you how to integrate Cisco products to achieve safe access, intrusion protection, and full Identity services based on Cisco Access Control Server using RADIUS security and TACACS to create a central client access control framework for user certification, permissions, and tracking from a graphical Web interface.

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    Progentís Microsoft certified consultants offer a variety of support services for Dynamics GP. Microsoft Dynamics GP is a Microsoft accounting platform and business management solution based, like all Microsoft financial solutions, on the expandable and familiar foundation of Microsoft Windows technology. Microsoft Dynamics GP/Great Plains 2010, the latest edition of Microsoft accounting software in the Dynamics GP family, provides a cost-effective solution for managing and integrating finances, e-commerce, supply chain, manufacturing, project accounting, field service, customer relationships, and HR. Microsoft Dynamics GP/Great Plains is easy to install and configure, and with its segmented design you can purchase only the capability you currently need, with the ability to expand clients and enlarge capabilities in the future. Progentís Dynamics GP Software consulting engineers can help you install, configure and administer Dynamics GP/Great Plains 2010 and also older editions of Dynamics GP/Great Plains.

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    Progent's ProSight Virtual Hosting outsourcing provides comprehensive hosting of a small organization's production servers in an environment that delivers the maximum level of availability and scalability and is in addition easy to move to any data center. ProSight Virtual Hosting options are based on proven virtualization platforms that enable small companies with multi- platform IT systems to economize significantly on the expense of capital equipment, system maintenance, and network administration while achieving world-class fault tolerance and an unprecedented degree of vendor flexibility.

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    Progent's Symantec consultants can help you maintain legacy Symantec firewall and VPN products including the Raptor and Symantec VelociRaptor line or help you migrate to current firewall/VPN solutions. Progent can also enable you to design and implement a comprehensive security plan that can include firewall and VPN appliances and utilities, managed security and virus defense services, server and application monitoring software, and formal policies and processes. Progent has the skill to be your single resource for on-going technical support, administration, education, and security expertise.

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    Remote management cards give IT administrators full control over a server without the requirement for a personal visit. Through remote server management cards, all console screen data plus keyboard and mouse operations are exported to a remote session to an IT expert who can be located anywhere with Internet access. Progent's Microsoft and Cisco certified engineers can assist you to plan, deploy, and support a high-availability business network that includes remote server management cards and Progent can utilize these remote management cards to deliver low-cost remote technical support. Progent has experience with a number of remote management cards such as Aten remote management cards, American Megatrends remote server management cards, Dell remote server management cards, HP Lights-Out remote server management cards, and Peppercon remote management cards.

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    Progent's Microsoft-certified consultants can deliver low-cost online and on-premises help to implement your migration to Exchange Server 2010, produce thorough documentation of your new email system, train your IT team and users to get them up to speed quickly on Exchange 2010, and offer continuing management services and engineering help. Progent can also help you migrate from Exchange 2010 to Exchange Server 2013 or Exchange 2016.

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    Progent's disaster recovery support and business continuity engineers can show you how to create a disaster recovery strategy in case of an IT network catastrophe. Progent can show you how to define a complete disaster recovery plan that incorporates periodic disaster recovery assessments and drills. Progent's Microsoft and Cisco-authorized engineers can also help you create an affordable, zero-downtime system architecture that takes into account reliability issues covering a wide array of network technologies and procedures.

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    Microsoft Windows 8.1 is designed to run on computers from smartphones and slates to power-user desktops. An abundance of new and improved features, such as its touchscreen support and signature live tiles GUI, offer a wide selection of advantages for organizations who understand how to exploit them. Progent's Windows consultants can assist get your organization up the learning curve with Microsoft Windows 8.1 and make sure you gain maximum business advantage from the product's many new and enhanced technologies.

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    Progent can provide the part-time assistance of a seasoned Chief Information Officer who can offer a broad perspective to help your company select and maintain network solutions to match your present needs and that can be a firm basis for your growth. Progent's part-time Chief Information Officer services offer financial advantages to organizations trying to maximize the benefits from their network expenditures but who are unable or hesitant to add another high-level manager to their full-time staff. Since Progent is vendor-agnostic, with a sizable staff of engineers certified to maintain all major OS platforms and networking technologies plus a broad selection and business software, Progent is in an ideal situation to offer objective advice along with expert technical help for developing IT systems that fit the particular requirements of your business.

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    Progent can provide small businesses with an information management professional who can act as a part-time Chief Information Officer. This part-time CIO can offer strategic direction to help you deploy appropriate technology to improve business operations so they align better with your business goals. Your company can develop and implement a well thought out information technology plan without incurring the cost of a full-time Chief Information Officer.

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    Progent's Juniper-certified network engineers can help you evaluate the business case for adopting Juniper's SRX Series gateways, plan and execute cost-effective deployments, configure equipment to reflect your security strategy, and provide ongoing consulting services to help you monitor, manage, update, and troubleshoot your environment in order to maximize the business value of your SRX gateway solution.

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    Progent's Cisco-Premier network consultants can help you to use Cisco's network management utilities alongside a selection of powerful third-party products to build a complete network management solution to keep your network operating smoothly, fully utilize limited resources, protect your data, revive rapidly from device failure or deliberate assaults, and allow you to expand or reassign valuable resources intelligently and economically as your business grows.

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    Cisco's Firepower NGFWs Firewalls provide a significant performance boost compared to Cisco's previous-generation ASA 5500-X security appliances and offer unified control of advanced security features like application visibility, next-generation intrusion protection (NGIPS) with intelligent prioritization of risks, advanced malware protection, URL filtering, and multi-node sandboxing. Progent's Cisco CCIE-certified firewall consultants can assist your organization to plan and execute an efficient upgrade to Cisco Firepower Series firewalls from Cisco's legacy ASA 5500-X, ASA 5500, or PIX appliances and show you how to enhance Firepower appliances with Cisco's cloud-based services to build and centrally control IT ecosystems that include branch offices, data centers, and cloud resources.

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    The Progent Test and Training Lab at the QTS Data Center is available for piloting mission-critical applications, creating cost-effective migration procedures, evaluating and tuning performance, designing or verifying business continuity strategies, mitigating compatibility problems, and establishing training environments for new products and technologies. For Progent clients who lack sufficient in-house resources to configure effective test systems, the lab reduces capital costs and engineering risk and helps keep vital IT initiatives on schedule.

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    Progent's Microsoft-certified Internet Security and Acceleration Server consulting experts have long backgrounds developing ISA Server-based security installations for information systems with multiple sites, mobile workers, and line-of-business web applications. Progent's ISA Firewall consultants are available to help your small business in designing and deploying a configuration of ISA Server 2000 or ISA Server 2004 that supports your network security requirements without adversely restricting your IT system productivity. Progent's consulting professionals can help you upgrade from Microsoft Proxy Server from Microsoft ISA 2000 to ISA 2006 Enterprise Edition Server or ISA 2006 Standard Edition Server.

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    Small to mid-sized companies can now enjoy all the benefits of Microsoft Operations Manager 2007 and also have quick access to Progentís Microsoft certified IT consulting professionals. With Progent's economically priced network service programs, mid-size businesses can choose a simple co-sourcing service program built around System Center Operations Manager with network monitoring, reporting, Help Desk and online troubleshooting or a comprehensive 24x7 outsourcing package. Progent supports Operations Manager to provide small and midsize business information systems enterprise-class availability, security and performance.

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    Microsoft SUS Services

    Microsoft Windows Server Update Services allows IT managers to install and monitor the latest Microsoft patches and security releases to Windows Server 2000, Microsoft Windows Server 2003, and Windows XP platforms. By using Microsoft SUS, IT staff can fully and easily manage the distribution of patches that are published through Microsoft Update to servers and workstations in an organization. Progent can assist you with complex details of the initial configuration of Microsoft SUS such as planning the Microsoft Software Update Services deployment, setting up user's workstations, defining the Group Policy parameters, and ensuring your Microsoft Software Update Services GPO is associated with an Active Directory container that makes sense for your network environment.

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    ProSight Enhanced Security Protection managed services offer economical multi-layer security for physical servers and VMs, workstations, smartphones, and Exchange Server. ProSight ESP uses contextual security and advanced machine learning for round-the-clock monitoring and reacting to security threats from all attack vectors. ProSight ESP delivers two-way firewall protection, intrusion alarms, endpoint control, and web filtering via cutting-edge tools incorporated within a single agent accessible from a single control. Progent's data protection and virtualization experts can help you to design and configure a ProSight ESP deployment that meets your company's specific requirements and that allows you achieve and demonstrate compliance with government and industry data protection standards. Progent will assist you define and configure security policies that ProSight ESP will manage, and Progent will monitor your IT environment and respond to alarms that call for immediate attention. Progent can also help your company to install and test a backup and disaster recovery solution like ProSight Data Protection Services (DPS) so you can recover quickly from a potentially disastrous security attack like ransomware.

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    Progent offers fault tolerant load balancing support that addresses system load balancing, load balanced applications, LAN/WAN infrastructure routing, and content dispatching technology including F5 Networks 3DNS. non-stop load balancing providers for which Progent offers consulting expertise include Microsoft Windows 2003 Server Network Load Balancing Manager, Citrix Metaframe and Presentation Server, Cisco Content Services Switch, Cisco Content Engine and ACNS, and F5 Networks BIG-IP.

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    Progent's ProSight family of managed services are geared to provide businesses who have small in-house IT support staffs with low-cost help from enterprise-class management tools and technical experts. Advantages of Progent's ProSight catalog of managed IT services include fixed IT management costs, automation of common management tasks, continual absorption of the latest information technology, graceful transition from legacy technology to current solutions, close alignment of information technology with business goals, access to seasoned network experts, and allowing management to focus on business instead of fast-evolving network technology.

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