Onsite Service Available in Hayward, San Leandro, Union City, San Lorenzo, Castro Valley

Locations with Onsite Support and Conference Facilities:
Progent offers consulting services and onsite technical support throughout the California Central Valley, and the Monterey Peninsula.

 Onsite IT Consulting
Progent locations in

City Address Phone Link
San Jose
2570 N. First Street, 2nd Floor
San Jose, CA 95131
408-240-9400 San Jose Network Support Services
Fremont 37053 Cherry Street
Newark, CA 94560
510-933-0400 Fremont Network Support Services
Hayward 26250 Industrial Blvd
Hayward, CA 94545
510-300-1400 Hayward Network Support Services
Oakland-Berkeley 1300 Clay Street
Oakland, CA 94612
510-899-7400 Oakland-Berkeley Network Support Services
Palo Alto 3790 El Camino Real
Palo Alto, CA 94306
650-543-0400 Palo Alto Network Support Services
Petaluma 755 Baywood Drive, 2nd Floor
Petaluma, CA 94954
707-772-1334 Petaluma Network Support Services
Pleasanton 4695 Chabot Dr, Suite 200
Pleasanton, CA 94588
925-621-2400 Pleasanton Network Support Services
Roseville-Citrus Heights 6520 Lonetree Blvd
Rocklin, CA 95765
916-910-1200 Roseville Network Support Services
Sacramento 1100 N Market Blvd
Sacramento, CA 95834
916-273-1400 Sacramento Network Support Services
San Francisco 388 Market Street
San Francisco, CA 94111
415-321-5400 San Francisco Network Support Services
San Jose 2570 N. First Street, 2nd Floor
San Jose, CA 95131
408-240-9400 San Jose Network Support Services
San Mateo 1900 S Norfolk, Suite 350
San Mateo, CA 94403
650-931-2400 San Mateo Network Support Services
San Rafael 700 Larkspur Landing Cir
Larkspur, CA 94939
415-526-1400 San Rafael Network Support Services
Santa Cruz 101 Cooper St, #4526
Santa Cruz, CA 95062
831-824-2134 Santa Cruz Network Support Services
Santa Rosa 131 Stony Circle
Santa Rosa, CA 95401
707-303-4400 Santa Rosa Network Support Services
Vacaville 3336 N Texas St
Fairfield, CA 94533
707-470-1313 Vacaville Network Support Services
Walnut Creek 1261 Locust St
Walnut Creek, CA 94596
925-362-2400 Walnut Creek Network Support Services

More Questions and Answers

Can Progent help us to deploy System Center 2016 Virtual Machine Manager to manage our hybrid cloud network?
Microsoft System Center 2016 Virtual Machine Manager is part of Microsoft's System Center 2016 suite of network monitoring and management tools and is intended to provide a centralized solution for configuring and administering virtualized fabric and services across hybrid environments that can include private clouds and Microsoft Azure resources. Progent's Virtual Machine Manager 2016 consultants can assist businesses of any size with any aspect of designing, implementing, and managing a SCVMM 2016 ecosystem. Progent can review your virtualization topology, help you upgrade efficiently from older releases of Virtual Machine Manager, develop workflows for building and installing VMs and hosts, implement high-availability scale-out clusters, connect your private cloud resources with public clouds, configure virtual switches, develop and refine PowerShell scripts, and assist you to evaluate the strategic advantages of the latest technologies such as Storage Spaces Direct and Shielded VMs. Progent's virtualization professionals offer advanced Windows Hyper-V consulting and VMware vSphere expertise.

How can Progent help us take full advantage of Microsoft Project Server?
Progent's Microsoft Project Server consultants can provide advanced remote and onsite support services for Project Server and for Microsoft products that integrate closely with Project Server. Services offered by Progent include Project Professional and Project Web App integration, SharePoint 2013 design and deployment, SQL Server 2016 integration, SQL Server 2014 support, MS Exchange Server 2016 planning and deployment, Exchange 2013 integration, Excel and Microsoft Office 365 Excel development, and Office and Office 365 PowerPoint and Visio online classes. Progent offers access to Cisco-certified CCIE network consultants to help your company to enhance your environment to accommodate local, branch, at-home, and mobile users so that they can use Project Server 2010 to work together securely and efficiently. Progent's security consultants can assist you to plan and enforce security policies that protect important business information without interfering with efficient information exchange.

How can Progent help us with SQL Server 2016?
SQL Server 2016 introduces major improvements in performance, scale, security, uptime, BOYD support, and built-in BI. Innovations include PolyBase for processing structured and unstructured files simultaneously for big data applications, Jason integration, Always Encrypted mode, Mobile Report Publisher, and centralized management of on-premises and cloud-resident resources. Progent's Microsoft-certified SQL Server 2016 consultants can provide online and on-premises expertise to help businesses of any size to plan, deploy, administer or debug any edition of SQL Server 2016. Progent can also assist you to interface SQL Server 2016 with all key Microsoft platforms such as Windows Server and Hyper-V, Exchange, SharePoint Server, Microsoft Dynamics ERP, Skype for Business, and System Center Operations Manager.

Does Progent offer help with specific Apple Mac applications?
Progent's specialists in Mac technology can support the creative sides of macOS and OS X environments by providing support services and education in graphics, audio, and video. Progent's experts can offer expertise in a variety of Apple macOS and OS X desktop applications including Photoshop, InDesign, Logic Pro, Digidesign Pro Tools, Apple Final Cut Pro, and Adobe After Effects. Progent can also assist you with discrete projects like scanning or digitizing audio or video or setting up an audio/video post production lab.

How can Progent help my Linux developers?
If you are creating UNIX software on a network that includes Microsoft-based servers, workstations and applications, Progent offers network outsourcing and support services that keep your system fully operational while reliving you to focus on your area of high-value expertise. By using automated network monitoring and providing remote and optional onsite support as needed, Progent provides Linux developer support that offers an inexpensive way to maintain an information technology network that features high uptime, tight security and high performance.

Can Progent help my business customize applications based on Microsoft Dynamics GP (Great Plains)?
The open architecture of Microsoft Dynamics GP (Great Plains) makes it possible to develop specialized Microsoft Dynamics GP programs that provide all of the basic functionality of proven Great Plains solutions but also address the particular requirements of your company. With the utilization of the Modifier with MS Visual Basic, application programmers can design with the most widely used customization environment in the software industry to adapt Microsoft Great Plains information views, add or modify business logic, customize forms and reports, or expand integration with Microsoft Office software. Progent's expertise with Microsoft .NET programming, SQL Server 2016 integration, SQL Server 2014 support, and programming experience with VBasic, XML, and other developer tools allows clients to design specialized line-of-business applications and eCommerce solutions that work seamlessly with Great Plains.

Can Progent help me with System Center 2012 R2 Virtual Machine Manager?
Progent's SCVMM 2012 consulting experts can assist organizations of any size to follow leading practices to set up System Center 2012 Virtual Machine Manager hosts, networking, storage, and library resources; plan, implement, and manage private clouds, VMs, and VMM services in SCVMM 2012; and integrate SCVMM 2012 with System Center 2012 Operations Manager for enterprise-class monitoring. Progent can help you to upgrade from an earlier version of System Center Virtual Machine Manager or from another virtualization management platform, and Progent can assist you to enhance and troubleshoot your current SCVMM 2012 environment so you realize maximum business value. Progent also offers Virtual Machine Manager 2016 migration expertise to assist your organization to plan and execute a smooth upgrade from SCVMM 2012 to Virtual Machine Manager 2016 in order to take advantage of new assurance capabilities, high availability VMM storage options, and other improvements.

Does Progent offer a secure data backup service for small businesses?
ProSight Data Protection Services automatic backup provide small and mid-sized businesses an affordable end-to-end service for reliable backup/disaster recovery. Available at a fixed monthly rate, ProSight DPS automates your backup processes and allows fast recovery of critical data, apps and VMs that have become unavailable or corrupted as a result of component breakdowns, software bugs, disasters, human error, or malware attacks like ransomware. ProSight DPS can help you protect, retrieve and restore files, folders, apps, system images/, as well as Hyper-V and VMware images/. Critical data can be protected on the cloud, to a local storage device, or mirrored to both. Progent's backup and recovery specialists can provide world-class expertise to configure ProSight Data Protection Services to to comply with government and industry regulatory requirements such as HIPPA, FIRPA, PCI and Safe Harbor and, whenever necessary, can assist you to recover your critical information. Read about the complete ProSight line of affordable network monitoring and management services for small and medium-size organizations

Does Progent offer support for Microsoft Dynamics GP 2015 R2?
Microsoft Dynamics GP 2015 R2 (formerly Great Plains) features a revamped design that improves cloud integration, works with the most popular smart phones and tablets, allows single login with Microsoft Azure AD, and strengthens security and compliance. Progent's certified Microsoft Dynamics GP 2015 R2 consultants have the depth and breadth of knowledge and experience to resolve the many IT and business issues associated with upgrading to Microsoft Dynamics GP 2015 R2 and can help your organization to carry out an efficient migration that will optimize the business value of your investment in this mission-critical platform.

Can Progent help our business relocate our IT infrastructure?
Progent offers Microsoft and Cisco-certified IT professionals who can assist you with a seamless IT infrastructure relocation to a new facility, including data center selection and deployment, project management, creating a comprehensive security strategy that covers physical site security, ISP selection and synchronization, and efficient software and hardware upgrades. Progent can in addition help your company to identify a colocation site to host your critical servers, prepare your environment, and deliver continuing colocation site IT services.

More Questions and Answers

If your small business is in the San Francisco East Bay area and you are looking for computer help, IT outsourcing, or advanced expertise from a certified Progent engineer, call 510-300-1400 or visit Contact Progent.

An index of content::

64-bit Computing Consultancy Consult
Expert Microsoft Certified SMS Upgrade Onsite Technical Support
SMS Upgrade Consultant

Microsoft Systems Management Server 2003 offers extra capability for change and configuration management of Windows-powered systems via introducing Feature Packs. Feature Packs reduce the overall administrative costs of managing and configuring software by making it simpler to install system images, control mobile devices, and run management utilities. In addition to alerting you about ways to save management costs by installing SMS 2003 Feature Packs, Progent's consultants can show you how to prepare and perform IT tasks that cover processes that Feature Packs are designed to make more efficient. Progent's adoption and upgrade services can lower spending and eliminate business disruption as you move to new operating systems and programs. Progent's wireless engineers can show you how to develop efficient processes and policies to manage handheld computers and smart portable communication devices so your field force stays efficient and secure. Progent's CISSP-certified engineers and CISM-certified security experts can help you develop a security strategy that incorporates policies, procedures and IT products to keep your IT computer system safe.

64-bit Server Information Technology Consulting Microsoft Certified Engineer for 64-bit Migration
Best SharePoint IT Consulting Stamford Norwalk Shelton SharePoint Server 2010 Online Troubleshooting
Consulting Services for Windows Active Directory
Windows Active Directory Engineer

Windows Active Directory requires extensive hands-on experience to integrate efficiently across a large corporation. Progentís Microsoft Premier engineers are experts in designing, integrating, and maintaining complex Enterprise AD projects. Progentís areas of proven competence with Microsoft Windows Active Directory include replication problems, multi-domain partition design, repair of corrupted AD objects, dealing with legacy legacy software configuration objects in production Active Directory environments, and repair of failed configurations of AD and AD-integrated programs.

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Dynamics GP ODBC Consultancy
Professional for Dynamics GP Continuum

Progent's expert application designers and software developers can help your company to create customizations to Microsoft Dynamics GP/Great Plains that support the special needs of your business without losing the advantages of seamless Windows integration and connectivity. Progent can also offer help with a selection of development technologies that can be utilized to create user-interface and data integrations with Microsoft Dynamics GP/Great Plains. These integration tools include Dexterity, Modifier with VBA, Visual Studio for Dynamics, Continuum, eConnect, Web Services for Microsoft Dynamics GP, Integration Manager and ODBC.

BlackBerry Professional Software Technology Consulting Company BlackBerry Professional Software Software Outsourcing Consultant in Aurora, Arapahoe County
BlackBerry Wireless Consultancy Services Company in Toledo, OH BlackBerry Redirector IT Consulting Toledo, Lucas County
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CIO Remote Technical Support Professional
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Online Support Services for Threat Management Gateway 2010
Forefront TMG Firewall Online Support Services

Microsoft Forefront Threat Management Gateway 2010 builds on the proven security technologies of Microsoft Internet Security and Acceleration Server 2006 and provides a centrally managed web gateway that acts as a one-server solution for a variety of security functions such as an application and network layer firewall, URL filtering, antimalware, IPS, application proxy, VPN management, plus HTTP and HTTPS inspection. Microsoft Forefront Threat Management Gateway 2010 includes comprehensive web security reporting capabilities, permits custom reporting generated by SQL Server, works with Active Directory to streamline authentication, and can be deployed as a virtual machine to cut costs and enhance availability. Progent's Microsoft consultants can help your company to design and execute pilot and production deployments; integrate Microsoft Forefront Threat Management Gateway 2010 with Windows Server 2008, AD, SQL Server, Microsoft Exchange Server, and SharePoint 2010; set up Forefront Threat Management Gateway to operate on a virtual machine with Windows Hyper-V; and deliver continuing support and troubleshooting. Progent's consultants can also assist your organization to migrate smoothly to Microsoft Forefront Threat Management Gateway 2010 from Microsoft ISA Server 2006 or 2004.

CISSP Certified Security Consultants for Tracking Service Costs Worldwide Technology Consulting Services for Tracking Service Costs
Developer for Excel Power View
Excel Power Query Development Group

Progent's Microsoft-certified Office Excel and Office 365 Excel application consultants offer a broad variety of online services to assist you to plan, program, pilot test, deploy, administer, and debug business applications based on any version of Microsoft Excel, including Office Excel desktop and Microsoft Office 365 Excel. Progent can assist your business to upgrade your existing Excel solutions to the newest releases of Excel, support Excel on iOS-based iPhones and iPads and Android phones and tablets, and identify and fix compatibility issues between various releases of Office Excel. Progent can provide as-needed support to organizations looking for a fast solution to a specific problem associated with Excel and Progent can also provide comprehensive project management services for upgrading or developing line-of-business application software built on Office Excel. Progent's affordable online training for Office Excel can be custom tailored to meet the special requirements of individuals or groups.

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Cisco On-site and Remote Support in Wichita, KS Cisco IT Outsourcing Company in Wichita, KS, Overland Park, KS, Kansas City, KS, Topeka, KS
Microsoft ISA Server Consulting
ISA 2004 Network Consulting

Progent's Microsoft-certified ISA Server consulting experts have broad experience developing corporate security designs for information systems with multiple locations, mobile workers, and mission-critical web-based applications. A Progent ISA 2004 Firewall consultant is ready to help your small company design and deploy an installation of Microsoft ISA Server 2004 that meets your IT security needs without limiting your productivity.

Cisco Planning Consulting Organization Cisco Router Server Help
Exchange 2016 Mailbox migration Engineer
Exchange 2016 Server Information Technology Consulting

Progent can help your business in any and all phases of your migration to Exchange Server 2016 including designing high availability (HA) architecture for an on-premises, Microsoft cloud connected or hybrid deployment; server and CAL licensing compliance for Exchange and Windows Server 2012 R2; migrating mailboxes; Windows Hyper-V strategy; determining mass storage requirements for your VMs, databases and log files; setting up hardware load balancing for high-availability CAS services; planning, setting up and validating Exchange and Windows Servers and DAG groups; setting up collaboration with SharePoint Server or SharePoint Online; updating the firewall; creating SSL certs; performing client integration with Office 2010 or greater or Microsoft Office 365; and configuring Outlook on the web (formerly Outlook Web App).

Cisco RADIUS Security Remote Troubleshooting Cisco Virtual Private Network IT Consulting
Cisco System Repair Network Services in Seattle Redmond Bellevue
Citrix XenDesktop desktop virtualization Specialist Citrix XenDesktop desktop virtualization Consulting Services
Apple Mac and Windows coexistence Integration Services
Apple Mac and Windows coexistence Consulting

Progent's support experts in Apple OS X and Microsoft Windows technology can help you integrate Mac and Windows computers into seamless environments with resource sharing and workgroup support. Enabling efficient cooperation among a variety of servers and workstations powered by Apple Mac OS and Microsoft Windows requires extensive knowledge of and experience with Mac and Microsoft technology. Progent's experience in Microsoft and Macintosh service makes it possible to provide expert support to businesses that depend on these platforms to maintain their competitive advantage. Progent's consultants can also help your business to interface Apple's iPhones and iPads to operate with smoothly with your Windows network.

Citrus Heights Computer Network Specialist California Small Business IT Outsourcing Group in Northern California
Computer Consultant for Cisco Cisco Troubleshooting
Computer Consulting Company Hawaii Outsource in Honolulu Hawaii
Computer Consulting Firms California Colorado Springs, CO Server Installation
Case Study for Microsoft Operations Manager
MOM Case Study

Before Progentís Microsoft Operations Manager solution, network issues were handled reactively, once users were impacted by them. With the benefit of proactive, automated alerts and trend reports created by MOM, Progent is now able to ward off server problems before they grow to be serious enough to impact network uptime. Because of MOM, Progent can resolve incipient problems before customers are aware that the problems are there. Progent has expertise with MOM 2005 and MOM 2000 to deliver small business networks enterprise-class reliability, safety and productivity.

Computer Consulting for Database Programming Database Administration Professionals
Computer Consulting in Jacksonville, Miami, Orlando IT Consultant for Linux
CCIE Certified Non-stop Internet Access Online Support
High-Availability Internet Network Setup and Support

Progent's Cisco-certified network experts can help you design an affordable, fault tolerant Internet connection solution that can deliver 24x7 Internet access through a broad array of high availability Internet access products and services including fault tolerant BGP, automatic fail-over, and multiple ISPs. Progent offers Cisco Certified Internetwork Expert engineers to help you utilize the latest technology for fault tolerant Internet access to create a cost-effective, fully redundant Internet interface with automatic failover and other capabilities to deliver fault tolerant Internet availability.

Computer Expert for Cleveland Cisco Certified Experts Technical Support Company for Cleveland
Computer Installation for Windows Server 2012 Network Recovery
Exchange 2013 Server Specialists
Exchange 2013 Project Planning Troubleshooting

Microsoft Exchange Server 2013 includes major enhancements to the functionality of Exchange Server 2010 and delivers powerful innovations as well as a redesigned architecture. These improvements favorably impact vital IT areas such as ease of administration, high availability (HA), security and compliance, operational costs, teamwork, scalability, performance, cross-version interoperability, and the user experience. Progent's certified Exchange Server 2013 consultants can assist your organization to evaluate the possible business benefits of migrating to Exchange Server 2013, create a cost-effective validation and rollout plan, and educate your IT team to maintain your Exchange 2013 solution. Progent can also provide ongoing online support and management for Exchange 2013.

Computer Network Companies for Hayward in California Local BlackBerry Redirector Network Support Technician
Computer Network Specialist Davis Network Support Consulting in California
Solaris Remote Computer Consulting Services
Solaris Remote System Recovery

Progent offers national urgent phone support and consulting services for businesses who run Sun Solaris networks or whose IT systems include a mix of Sun Solaris and Microsoft technology. Online technical support provides maximum return for your IT budget by preserving user productivity and limiting the hours charged for network repair services. Advanced remote access technology and skilled technicians and engineers allow Progent to solve most network problems without squandering time and money by traveling to your location. In the vast majority of situations your network issues can be remediated by telephone or via a combination of telephone support and remote network analysis. Progent can put you in touch with Cisco CCIE infrastructure engineers and CISM certified security specialists to assist with the most challenging system problems.

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Consultancy Services Company in California Microsoft Exchange 2007 Consultancy
Upgrading for Windows Server 2000
Microsoft Windows 2000 Remote Technical Support

Progent's Microsoft-certified Windows 2000 Server experts can provide network help and information technology consulting services for the entire family of .NET Servers, Windows Server 2000, and Microsoft Windows Server 2003. Progent's Microsoft Windows Server 2000 integration, optimization, and troubleshooting offerings include system design, deployment, project management, local and remote support, Call Center outsourcing, professional security analysis, turn-key outsourcing, and economical co-sourcing.

Consultant Services for SharePoint Server Winston-Salem, NC Winston-Salem Support and Setup
Consultant for Clustered Windows Server 2012 Local Windows Server 2012 Cluster Management Professionals
Office 365 and iOS Support and Integration
Office 365 integration with on-premises environments Support Outsourcing

Microsoft allows you to create transparent hybrid ecosystems that combine Office 365 Exchange Online and on-premises Exchange deployments. This allows you to have some mailboxes located on your corporate datacenter and other mailboxes hosted by Office 365. Progent's Microsoft-certified consulting team can assist your organization with any facet of designing, implementing and debugging your hybrid Exchange network. Progent's Exchange specialists can deliver occasional support to help you resolve challenging technical bottlenecks and also offer comprehensive project management outsourcing or co-sourcing to ensure your hybrid Office 365/Exchange solution is carried out on schedule and on budget.

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ProSight password management system Engineers
Consultant Services for ProSight network asset documentation management

Progent's ProSight IT Asset Management is a cloud-based IT documentation management service that makes it easy to create, maintain, find and protect information about your network infrastructure, processes, applications, and services. You can quickly find passwords or serial numbers and be alerted automatically about upcoming expirations of SSL certificates or warranties. By updating and managing your IT infrastructure documentation, you can eliminate as much as 50% of time thrown away trying to find vital information about your IT network. ProSight IT Asset Management includes a centralized repository for storing and sharing all documents required for managing your network infrastructure like standard operating procedures (SOPs) and How-To's. ProSight IT Asset Management also offers advanced automation for collecting and relating IT information. Whether youíre planning improvements, doing maintenance, or responding to a crisis, ProSight IT Asset Management delivers the information you require the instant you need it.

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Intune Company Portal Computer Consulting
Intune Endpoint Protection Technical Support Services

Progent's Intune consultants can help your organization to assess the business value of utilizing Microsoft Intune for configuring and managing your web-facing mobile computers including notebooks, smartphones, and tablets powered by Windows, iOS, and Google Android. Progent can assist your company to configure security policies, plan and deploy pilot environments to evaluate the benefits of Intune for your environment, deploy Intune across your IT ecosystem, integrate Intune with SCCM for single-console change management, and maintain your Intune deployment.

Desktop Management Small Office Network Consulting Services Network Administration
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East Bay Network Management Northern California Computer Network Support Companies
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Virtual Help Desk Specialists

Progent's Computer Help Desk Outsourcing Support Services are intended specifically for small organizations who require immediate availability of a Help Desk Call Center with expert phone support and effective escalation capability but who must operate within a limited network support budget. Important features of Progent's Help Desk Outsourcing Services include: Help Desk Support, Secure Remote Access Support, System Evaluation, Expert Escalation, Virtual Help Desk Call Center Services, By-the-Minute Billing, and Help Desk Applications Recommendation and Integration.

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Branch Offices Consulting
Branch Office IT Consultant

Years of background delivering Microsoft expertise and Cisco network consulting has enabled Progent to build a unique capability for serving branch offices that need network service with the responsiveness associated with with small organizations but which includes effective communications, thorough documentation, and adherence to enterprise IT protocols. If your enterprise maintains a remote office located anywhere in or any area served by Progent's engineers, Progent can offer a broad array of on-premises and off-site IT support services and system architecture assistance.

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Technical Consultant for ProSight Windows Server Management

ProSight LAN Watch is Progentís server and endpoint monitoring service that incorporates advanced remote monitoring and management (RMM) technology to help keep your IT system operating efficiently by tracking the health of critical devices that drive your information system. When ProSight LAN Watch detects an issue, an alert is transmitted immediately to your specified IT management staff and your assigned Progent engineering consultant so that any looming issues can be addressed before they can disrupt productivity.

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Small Business IT Outsourcing Specialists

Progent is organized deliver in-depth online support for all technologies associated with todayís small business information networks and offers a variety of vital, on-demand support services such as a temporary CIO to offer senior-level IT design and budgeting capability, a Technical Response Center for help desk support, 24x7 server monitoring, spam and email-borne virus protection as an outside-the-firewall service, best-practices project management help for critical projects such as office relocations oroperating system migrations, Cisco-certified experts for building and maintaining high-performance and reliable network infrastructure, security engineers to verify information protection and compliance, disaster recovery specialists to help design business continuity plans, and software programmers to write, customize, or troubleshoot mission-critical application programs.

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In performing IT tasks for enterprise customers, Progent follows a structured approach driven by specified milestones in order to achieve budgetary, scheduling and technical targets while reducing business disruption. Progent's Enterprise Services Methodology follows accepted project management standards based on the leading practices defined by the Microsoft MSF methodology which includes requirements definition, architecture proposals, pilots, design tuning, and professional deployment. All facets are recorded to provide a comprehensive description of IT services delivered and to help in downstream system support.

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Catalyst 2900 Switch Consultant Services
Computer Consultant for Catalyst Switch

Progent's Cisco-certified CCIE networking consultants can help you to configure, manage, upgrade, tune and debug Cisco Catalyst switches. Progent can also help your business to harden the security of Catalyst switches and move efficiently from legacy switches to modern models.

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VMware VCDX Consultant
VMware Site Recovery Manager Compliance Engineer

VMware's NSX virtual network technology enables you to build complete logical networks in software. NSX allows virtual networks to be provisioned instantly and administered with a high degree of automation regardless of the physical components used by the underlying network infrastructure. VMware Site Recovery Manager supports programmatic recovery, application mobility, and transparent site relocation, failback and re-protect. Site Recovery Manager also enables transparent testing for site recovery, updates and patches and can produce reports to verify full service recovery, validate Service Level Agreements and demonstrate DR compliance. When integrated with VMware's NSX virtual network technology, VMware SRM can quickly recover the entire virtualized network topology at the secondary datacenter. Progent offers the support of a VCDX certified VMware NSX consulting expert and VMware SRM system architect to assist your organization to plan, configure, test and administer a disaster recovery system powered by VMware Site Recovery Manager and VMware NSX.

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Security Inventory Engineer

Progent offers two ultra-affordable service bundles designed to allow small companies to receive an objective security assessment from a premier security engineer. With Progent's External Security Inventory Scan, a security expert administers a comprehensive examination of your network from beyond your company firewall to uncover potential weaknesses in the security posture you present to the outside world. With Progent's Internal Security Inventory Scan, a security engineer runs a system scan from an authorized computer inside your company firewall to determine your exposure to internal assaults. The two security inventory packages are set up and run from a secured external site.

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In addition to providing the expertise of Microsoft Dynamics GP (Great Plains) consultants, Progent can provide consultants experienced in Microsoft Dynamics AX ERP Software, Microsoft Dynamics NAV Business Management Software, Dynamics SL (Solomon), Microsoft Dynamics Retail Management System, Macola ERP by Exact, MAS 90 by Sage Software, and QuickBooks Pro by Intuit. Progent can provide programming, troubleshooting, administration help, migration assistance, and one-on-one or group online training customized to address your particular requirements. Progent's consultants also can help you integrate and support a protected, reliable network foundation to support your ERP, MRP and accounting applications.

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Progent's Microsoft-certified IT experts can provide Windows Server 2016 integration consulting services to assist organizations of all sizes to design and implement an efficient upgrade to Windows Server 2016 and Hyper-V 2016 using a local, cloud-centric, or hybrid deployment model. Progent can help you to assess the business benefits of Windows Server 2016 for your enterprise and can help you with any aspect of planning, configuring, managing or troubleshooting your Windows Server 2016 and Hyper-V 2016 solution. Progent can help your organization to take advantage of the many innovative high-availability and information assurance features of Windows Server 2016 and Hyper-V 2016 like Windows Containers for isolating applications, Shielded Virtual Machines, Credential Guard, Just In Time (JIT) Privileged Access Management, Virtual Machine software load, Storage Replica for zero-data-loss disaster recovery, plus multi-domain clusters.

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Progent uses a sophisticated service reporting system that records and formats detailed documentation for all delivered support activities. Unlike some freelance consultants or local service firms who offer minimal documentation or details of services performed, every service provided by Progent is tracked by full documentation. Every Progent staff member has use of the support reports sent by each staff member to each client. The practice of documenting and organizing support activity allows more efficient service and eliminates a slew of typical misfortunes such as when a support client is virtually held captive to a consultant who refuses to let go of the keys to the kingdom.

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Cisco AnyConnect Remote Troubleshooting

Progentís certified Cisco IT security consulting professionals offer expert PIX Firewall and ASA Firewall consulting support including infrastructure design, integration, and support of Cisco firewall and Cisco security technology. The PIX and ASA Security Appliance Series of Cisco firewalls delivers robust user and application policy enforcement, mutlivector attack protection, and secure access services. Ranging from economical, easy-to-install desktop appliances for small and home businesses to scalable enterprise-level products, Cisco PIX and ASA Firewalls offer a high level of security, high throughput, and high reliability for network environments of any size. PIX Firewalls and ASA Firewalls are based on a proven, purpose-built platform, eliminating possible OS-specific security gaps.

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Technical Support for SQL Server 2014 Backup Encryption
SQL Server 2014 and Hyper-V Remote Troubleshooting

SQL Server 2014 includes major improvements in key areas including performance, uptime, security, and cloud readiness. SQL Server 2014 is the first release of Microsoft SQL Server that incorporates in-memory technology that works transparently across all workloads including OLTP, enterprise data warehousing, and business analytics. Progent's Microsoft-certified SQL Server 2014 consulting team can provide efficient online and onsite consulting services such as system design, configuration, management, troubleshooting, and application development expertise to enable organizations of any size to realize maximum business value from their SQL Server 2014 deployment.

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System Center Operations Manager Network Engineer
MOM 2007 Consultant

Progent's Microsoft-certified consulting experts have over 10 years of experience planning, implementing, optimizing and troubleshooting SCOM solutions and offer organizations of all sizes expert online or onsite consulting support for SCOM 2012. Progent can help you to plan a topology for System Center 2012 Operations Manager servers that delivers the performance and availability needed to watch over your IT resources effectively, whether your datacenters are onsite, cloud-based, or a mixed environment. Progent can also help you to install and set up Microsoft SCOM 2012 management packs according to best practices for tracking network fabric and Microsoft and third-party applications and services. In addition, Progent can provide fast remote or onsite troubleshooting to assist you to fix critical problems detected by Microsoft SCOM 2012.

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Microsoft Windows 2000 Setup and Support
Microsoft Windows 2000 Technology Consulting

Progent's certified Windows 2000 consultants can show you how to optimize the functionality of your current Windows 2000 Servers and can streamline system administration, offer tech support and troubleshooting, and enhance security. Progent can also show you how to design, rationalize, and execute a strategy to upgrade from Microsoft Windows Server 2K to Microsoft Windows Server 2003. Progent is expert in designing test installations to eliminate the technical risk associated with migrating to Windows 2003 Server by identifying potential hardware and application compatibility issues.

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Cisco Firewalls Remote Technical Support
ASA 5505 Firewall Remote Support

Progent's CCIE-certified networking consultants can assist your organization to manage legacy PIX 500 or ASA 5500 firewalls or transition to Cisco ASA 5500-X firewalls. Progent can also assist you to configure, administer, upgrade and troubleshoot Cisco ASA 5500-X security appliances with Firepower Services.

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Engineer for Microsoft Office 2000
Consulting Service Firm for Microsoft Office XP

Progentís IT outsourcing packages offer affordable network consulting for small businesses. Whether it involves designing system architecture, setting up an in-house Help Desk or outsourcing a one, deploying a new e-mail platform, monitoring your network, or creating an on-line eCommerce solution, outsourcing your IT engineering services can reduce costs and minimize uncertainties, permitting network service budgets to grow in a more linear and manageable manner than is feasible by assembling a large, knowledgeable in-house network support organization. Progentís Outsourcing White Paper and datasheets show how Progent can help you create a protected and highly available system architecture for your critical business software powered by Windows including Microsoft Office XP, Office 2003, and Microsoft Office 2000.

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Microsoft Operations Manager Case Study
Operations Manager Example Application

Before Progentís MOM-based solution, system problems were handled reactively, after workers complained about them. With the benefit of proactive, computer generated alerts and trend analyses sent by MOM, Progent can now address system issues before they grow to be critical enough to disrupt network availability. Thanks to MOM, Progent can deal with looming problems before clients are aware that the problems are there. Progent offers help for MOM 2005 and MOM 2000 to offer small company IT systems enterprise-class reliability, safety and productivity.

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CISSP-ISSAP Certified Cybersecurity Consultancy
Consulting for Security Architecture

Progent's ISSAP Certified security consultants, or Information Systems Security Architecture Professionals, are experts who have earned ISSAP Certification through rigorous examination and significant experience with information security design. ISSAP security experts possess comprehensive knowledge of access management systems and methodologies, telecommunications and network infrastructure protection, cryptography, needs evaluation, business continuity and DRP, and physical security integration. Progent's ISSAP-premier security consultants can help your company with all phases of architecture security.

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Exchange Server 2003 Upgrade Consultant Services
Microsoft Exchange 2003 Information Technology Consulting

Progent's certified consultants provide computer help and network consulting expertise for Microsoft Exchange Server 2003, Windows Server 2003, and for the entire line of Microsoft server platforms. Progent's migration, configuration, administration, and support expertise for Exchange 2003 Server include system design, deployment, documentation, local and remote technical support, Help Desk Call Center support, expert security evaluation, and comprehensive IT outsourcing.

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ProSight Outbound Email Filtering Professionals
ProSight Email Data Loss Protection Engineers

Progent's ProSight Email Guard uses the technology of top information security companies to deliver web-based management and comprehensive security for your inbound and outbound email. The powerful architecture of Progent's ProSight Email Guard managed service integrates cloud-based filtering with an on-premises security gateway appliance to offer advanced protection against spam, viruses, Denial of Service Attacks, Directory Harvest Attacks (DHAs), and other email-based malware. The Cloud Protection Layer acts as a first line of defense and blocks most threats from making it to your security perimeter. This reduces your vulnerability to inbound attacks and saves network bandwidth and storage space. Email Guard's on-premises gateway appliance adds a further level of inspection for incoming email. For outgoing email, the on-premises security gateway offers AV and anti-spam filtering, protection against data leaks, and email encryption. The on-premises security gateway can also help Exchange Server to monitor and safeguard internal email traffic that originates and ends within your security perimeter.

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Active Directory Network Outsource

For corporations with branches in or any area covered by Progent's engineers, Progent's Microsoft-Certified network support experts and certified Cisco network consultants can provide a range of network support services such as project management, Sarbanes Oxley compliance, office relocations, enterprise security, system architecture, on-site or remote branch office support, and technical support for collocation hosting environments. A Progent network architect can help you design a multi-office network that makes efficient use of collocation facilities and Internet hosting sites. Progentís Microsoft Certified consultants can help large corporations design, deploy and support massive rollouts of updated releases of Microsoft technology such as Active Directory, Exchange Server, SharePoint, Microsoft SQL, and Enterprise Windows. Progentís CCIE and Cisco Certified Network Professional consultants can assist you to configure Cisco technology for connection solutions that combine simple, high-performance, integrated, and remote networking.

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Online Troubleshooting for ISR Router
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Cisco has designed an extensive array of routers that includes routers designed to deliver the security, performance, and availability demanded by organizations from branch offices to global enterprises and ISPs. Cisco routers include support for redundancy, transparent failthrough, and redundant power for improved reliability and system uptime. Progent can help you choose and integrate Cisco routers to build a solid foundation for your network and to make it economical to grow as you support new users, start new offices, install new services, extend your network to customers and partners, and manage a more mobile workforce. Progent offers expertise in a range of routers powered by Cisco's IOS platform, such as Cisco's 800 series of small office VPN routers, Cisco 1800 and 2800 ISR routers, Cisco 1900 and 3900 G2 Integrated Services Routers, Cisco ASR 1000 and 9000 routers for WAN edge environments, Cisco CRS Carrier Routing System for core Networks, as well as older 3600 and 3700 Routers.

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Progent's Mac consultants can promote the creative aspect of Macintosh environments by providing help services and education in graphics, audio, and motion video. Progent's consultants can provide expertise in a variety of Mac applications such as Adobe Photoshop, Adobe Illustrator, Adobe InDesign, QuarkXPress, Apple Logic, MOTU Digital Performer, Digidesign Pro Tools, Final Cut Pro, Apple Motion, and After Effects. Progent can also assist you with special jobs such as capturing or digitizing audio or video or configuring an audio/video post production studio.

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Progent's Microsoft-certified Windows Server 2003 consultants can provide network help and IT consulting for the entire family of Microsoft .NET Servers, Windows Server 2003, and Microsoft Windows Server 2000. Progent's Microsoft Windows Server 2003 migration, configuration, administration, and maintenance offerings include network design, installation, project management, in-person and off-site network support and troubleshooting, Help Desk services, expert security services, comprehensive outsourcing, and cost-effective co-sourcing.

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MOM Consulting Services
Operations Manager IT Consultants

Progent's Microsoft-certified consultants have over a decade of experience planning, deploying, optimizing and fixing SCOM environments and can provide companies of any size expert online or onsite consulting services for SCOM 2012. Progent can help your company to plan an architecture for System Center 2012 Operations Manager servers that delivers the performance and availability required to watch over your datacenter effectively, whether your infrastructure are on-premises, cloud-based, or a mixed solution. Progent's SCOM consultants can also assist you to install and set up System Center 2012 Operations Manager management packs according to best practices for tracking network infrastructure as well as Microsoft and 3rd-party applications and services. In addition, Progent can deliver fast remote or on-premises troubleshooting to help you to fix critical issues detected by SCOM 2012.

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Progent's ProSight IT Asset Management is a cloud-based IT documentation management service that makes it easy to create, update, retrieve and protect information related to your network infrastructure, procedures, applications, and services. You can quickly locate passwords or IP addresses and be warned automatically about impending expirations of SSLs or warranties. By updating and organizing your IT infrastructure documentation, you can save as much as 50% of the time thrown away trying to find critical information about your network. ProSight IT Asset Management includes a common location for storing and sharing all documents required for managing your business network like standard operating procedures and How-To's. ProSight IT Asset Management also supports advanced automation for gathering and relating IT data. Whether youíre making enhancements, doing maintenance, or responding to an emergency, ProSight IT Asset Management delivers the knowledge you require when you need it.

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Engineers for External Network Security Scan

Progent has put together two ultra-affordable service bundles designed to enable small companies to get an independent security evaluation from a premier security consultant. With Progent's External Network Security Inventory Checkup, an engineer administers a comprehensive examination of your network from beyond your firewalled perimeter to uncover potential weaknesses in the security posture you present to the public. With Progent's Internal Network Security Inventory Checkup, an engineer executes a system scan from a secure machine within your firewall to evaluate the risk to internal attacks. The two security inventory packages are configured and executed from a protected external location.

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Email Reputation Analysis Services

Progent's ProSight Email Guard uses the technology of leading information security vendors to provide centralized management and world-class security for all your inbound and outbound email. The hybrid structure of ProSight Email Guard combines cloud-based filtering with an on-premises security gateway appliance to provide complete protection against spam, viruses, Denial of Service Attacks, DHAs, and other email-based malware. Email Guard's Cloud Protection Layer serves as a first line of defense and keeps most unwanted email from reaching your security perimeter. This reduces your exposure to external threats and saves system bandwidth and storage. Email Guard's on-premises gateway device provides a further layer of inspection for incoming email. For outgoing email, the on-premises security gateway provides anti-virus and anti-spam protection, DLP, and encryption. The local gateway can also assist Exchange Server to monitor and protect internal email that originates and ends within your security perimeter.

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ISSAP Certified Security Architecture Consulting

Progent's ISSAP Certified security consultants, or Information Systems Security Architecture Professionals, are consultants who have been awarded ISSAP status through rigorous testing and significant experience with information security architecture. ISSAP consultants have comprehensive understanding of access management mechanisms and methodologies, phone system and network security, cryptography, needs evaluation, business continuity planning (BCP) and disaster recovery, and physical security integration. Progent's ISSAP-premier security experts can help your business with all phases of architecture security.

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Skype for Business Reverse Proxy Server Specialist

Microsoft Lync Server 2010 provides IM, Real Presence, voice/video conferencing, desktop sharing, as well as VoIP and PSTN voice communication. Microsoft Lync Server 2010 can extend the functionality of Microsoft Exchange, SharePoint and Office or cloud-based Office 365 and simplify management through integration with Active Directory. Lync 2010 can also reduce expenses by eliminating VoIP equipment and subscription fees, PBX gear, or legacy video conferencing solutions. Progent's Microsoft-certified unified communications consultants can provide online and onsite support to assist you to manage and troubleshoot your current Lync 2010 deployment or evaluate the advantages of upgrading from Lync Server 2010 to Skype for Business, which is Microsoft's renamed and revamped release of the product family. Progent can also help your organization to design and execute a smooth Skype for Business upgrade.

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Small Business Computer Consulting

Progent is a leader in cost-effectively delivering enterprise-class IT help to small companies. Progent's success in handling the IT support requirements of the chronically underserved small business sector is the cumulative result of key technical and operational innovations that have eliminated a great deal of the conventional costs out of administering IT service, added unmatched technical expertise into the IT service system, and dramatically accelerated the solution process.

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Progent's certified Microsoft Office and Office 365 experts can assist businesses to incorporate Microsoft Office desktop and Microsoft Office 365 applications such as Office Excel, Office Word, PowerPoint, Outlook, Access, Project and OneNote into a cohesive productivity solution that provides quick return on investment and promotes improved business outcomes. Progent can assist your company to integrate Microsoft Office or Office 365 apps with each other and with additional key Microsoft platforms including SharePoint, Exchange Server and Microsoft SQL Server deployed on-premises or in the cloud. Progent's consultants can also help you to resolve compatibility problems between various versions of Office and offers customized online training to individual users or groups.

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VMware Site Recovery Manager and NetApp Specialists

VMware's market leading Site Recovery Manager (SRM) is a component of VMware vCenter that allows you to specify, automate and test a repeatable workflow for recovering services quickly following an outage. SRM supports centrally managed and automated disaster recovery, application mobility, plus non-disruptive site migration, failback and re-protect. Site Recovery Manager also supports non-disruptive testing for site recovery, updates and patches and can produce audit reports to confirm full service recovery, validate Service Level Agreements and prove DR compliance. Progent offers the support of a VCDX certified VMware Site Recovery Manager consultant to assist your organization to design, configure, test and maintain a DR solution based on VMware SRM.

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Microsoft Windows 2008 Cluster Server On-site Technical Support

The cluster technology incorporated into the high-end editions of Microsoft Windows Server 2008 is radically re-engineered to simplify the deployment, setup, and management of clusters that offer improved levels of system availability, security, efficiency, and versatility. New or enhanced capabilities include automated cluster Validation, revamped configuration and installation, unified cluster management, new cluster architecture for increased availability, hardened protection and quorum models, minimization of failure points, more storage and memory capacity, and improvements for multi-site clusters. Progent's consultants can help you evaluate the advantages of failover clusters, design and implement a deployment, train your IT staff to manage your cluster environment, deliver ongoing consulting and support services, and produce and validate a workplace recovery plan.

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Aironet 3600 Access Point Network Engineer

Progent's Cisco-certified wireless consulting experts can help businesses of all sizes to design, implement, manage and troubleshoot Cisco Aironet Wi-Fi access point solutions to provide the throughput, range, capacity, scale, security compliance and manageability needed for transparent access between Wi-Fi and wired network infrastructure. Progent can provide efficient remote and on-premises consulting services for both legacy and new-generation 802.11ac Aironet wireless access points and Progent can assist you design and manage deployments of indoor and outdoor Aironet access points.

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Remote continuous monitoring, proactive alerts, and periodic analytical reporting are vital to maintaining the health of your IT system and avoiding preventable and expensive downtime. Remote Monitoring and Management solutions have advanced so far that companies of all sizes can afford a level of protection that was previously reserved for enterprises. Progent offers several Remote Monitoring and Management solutions available as low-cost services designed to help your company to identify and resolve a most IT network problems before they can disrupt your business.

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Office 365 AD FS Consultants

Microsoft has made a strong effort to enable transparent hybrid environments that combine Office 365 and on-premises Exchange systems. This permits you to have specific Exchange mailboxes located on your corporate datacenter or private cloud and other mailboxes hosted by Office 365. Progent's Microsoft-certified Exchange consulting team can assist you with any phase of planning, integrating and troubleshooting your hybrid Exchange network. Progent's Exchange specialists can provide occasional support to help you through challenging technical bottlenecks and also can provide extensive project management outsourcing or co-sourcing to ensure your hybrid Office 365/Exchange solution is carried out on time and within budget.

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SBS 2011 IT Consultant

Microsoft Small Business Server is a low-cost collection of server products that provides the foundation for a feature-rich but manageable IT network. The integration requirements of the Microsoft .NET components included with Small Business Server calls for a network consultant with real-world background and extensive experience in planning and implementing effective end-to-end business technology solutions. Progent's Microsoft-certified experts have broad experience with the technologies incorporated in SBS 2011 and SBS 2008. This experience ensures you success in deploying, managing, and troubleshooting network environments powered by the SBS line of servers and programs.

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CRISC Risk and Information Systems Control Consultants

Progent can provide the guidance of a CRISC-certified risk management expert to assist your company to plan and implement an enterprise risk management strategy following best practices identified by CRISC and geared to match your organization's risk appetite, business goals, and budgetary guidelines.

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