Security and Compliance and Information Assurance Consulting
Hayward Enterprise and Small Business Information Network Environments
To get fast online help with data security problems, businesses in Hayward California have access to high-level expertise from Progent's certified security engineers. Progent's remote service consultants are ready to provide efficient and affordable help with security emergencies that are impacting the viability of your information system. Progent's accredited security consultants are certified to provide help for environments powered by Windows, Linux, Apple macOS and OS X, and major derivatives of UNIX. Progent can deliver expert support for critical cybersecurity and recovery solutions such as AI-based End Point Protection and Response, MDR (Managed Detection and Response), full system restoration validation and testing, immutable backup, and off-site backup. Progent's wide array of consulting services covers firewall technology, email security, secure system infrastructure, and disaster recovery preparedness. Progent's support staff has been awarded the industry's top security accreditations including GIAC and CISSP.
Progent provides online security help on a per-minute model without minimum times and no extra fees for sign-up or off-hour service. By billing per minute and by providing top-level support, Progent's pricing model keeps expenses under control and eliminates situations where quick fixes entail major bills.
Ransomware Hot Line: 800-462-8800
Ransomware needs time to work its way across a target network. For this reason, ransomware attacks are typically unleashed on weekends and at night, when IT staff may be slower to recognize a breach and are least able to organize a quick and coordinated defense. The more lateral movement ransomware can manage inside a victim's system, the longer it takes to recover core IT services and scrambled files and the more data can be stolen and posted to the dark web. Progent's Ransomware Hot Line is intended to assist you to carry out the urgent first phase in mitigating a ransomware attack by putting out the fire. Progent's online ransomware engineers can help you to locate and isolate infected servers and endpoints and protect undamaged resources from being compromised. If your system has been breached by any version of ransomware, act fast. Get immediate help by calling Progent's Ransomware Hot Line at 800-462-8800.
We've Been Hacked: What Can We Do?
If your network is now fighting a security crisis other than ransomware, go to Progent's Urgent Remote Technical Help to find out how to get fast aid. Progent maintains a pool of certified network security experts who offer remote and on-premises support that includes threat containment, mitigation, restoration, forensics, and enhancement of your cybersecurity profile to protect against future exploits.
For organizations who have planned in advance for being hacked, the formal incident handling procedure outlined by GIAC is Progent's approved method of handling a serious security incident.
Overview of Progent's Security Expertise
Coordinating data protection and staying ready for recovering vital information and functions following a security breach requires an on-going program that entails an array of tools and processes. Progent's security experts can support your organization at any level in your attempt to guard your IT system, from security audits to creating a comprehensive security program. Important areas covered by Progent's security engineers include Security Planning and Prevention, Information Recovery and Security Failure Analysis, and Outsourced Filtering of Email-Based Threats.
Planning and Implementing Protected Environments
Every company should have a carefully considered security strategy that includes both preventive and responsive elements. The proactive plan is a set of steps that works to reduce security gaps. The post-attack plan defines procedures to assist security personnel to evaluate the losses resulting from an attack, repair the damage, document the event, and restore business activity as soon as feasible. Progent can show you how to incorporate protection into your business processes. Progent can set up auditing utilities, define and build a safe network infrastructure, and recommend processes and policies that will enhance the safety of your computing environment. Progent's security experts are available to assist you to configure a firewall, design safe remote access to e-mail and information, and install an effective VPN.
If you are interested in an affordable way for outsourcing your network security management, Progent's 24x7 Monitoring Options include automated remote system tracking and fast resolution of emergencies.
Hybrid Cloud Solutions
Progent can help your IT team you to design, implement, manage and troubleshoot enterprise hybrid cloud solutions that combine physical and cloud infrastructure and that comply with government and industry security standards. (Learn about Progent's Microsoft 365 Exchange Online integration solutions with on-premises Exchange, Azure enterprise hybrid cloud integration, Amazon Web Services (AWS) enterprise hybrid cloud solutions, and Google Cloud planning and integration expertise.)
System Recovery and Failure Analysis
Progent has skill in recovering systems and devices that have been compromised, are in question, or have stopped working following a security breach. Progent can help determine the losses caused by the attack, return your company to normal business operations, and recover information compromised owing to the assault. Progent's certified engineers can also perform a thorough failure analysis by examining activity logs and using a variety of proven assessment techniques. Progent's background with security consulting reduces your off-air time and allows Progent to propose effective measures to avoid or contain new attacks.
Ransomware Cleanup and Recovery Services
Progent can provide the services of seasoned ransomware recovery experts with the knowledge to restore a network damaged by a ransomware cryptoworm like Ryuk, Dharma, Hermes, or MongoLock. For more information, see ransomware cleanup and restoration expertise.
Work-from-Home (WFH) Cybersecurity Solutions
Work-from-Home (WFH) workers typically utilize their personal devices and usually work in a poorly secured physical space. This situation increases their susceptibility to cyber attacks and requires careful configuration of firewalls, anti-malware tools, multi-factor authentication, remote endpoint monitoring, intensive end-user training, and the creation of policies built on best practices. Progent's seasoned team of at-home workforce support consultants can assist you to plan, deploy and manage an effective cybersecurity solution that guards vital IT assets in environments that incorporate an at-home workforce as well as hybrid workers.
Patch Management Services
Progent's managed services for software and firmware patch management provide businesses of all sizes a versatile and affordable solution for assessing, testing, scheduling, applying, and documenting updates to your dynamic IT system. Besides maximizing the protection and functionality of your IT environment, Progent's patch management services permit your in-house IT team to focus on line-of-business initiatives and tasks that derive the highest business value from your network. Find out more about Progent's patch management support services.
Extended Detection and Response (XDR) Based on SentinelOne
SentinelOne's Singularity product family is a subscription-based, cloud-centric cyberthreat defense platform that features computer learning software and expert services to provide comprehensive endpoint detection and response (Singularity EDR) and extended detection and response (Singularity XDR). SentinelOne's compact agents can be loaded in minutes to protect endpoints against modern cyberthreats such as ransomware, known and brand-new malware, trojan viruses, hacking tool sets, RAM exploits, malicious scripts, harmful macros, and living-off-the-land (LotL) attacks. Progent is a SentinelOne Partner and reseller and manages thousands of endpoints secured by SentinelOne technology. SentinelOne is invariably the initial endpoint response tool deployed by Progent to gain control and visibility of a client's network at the outset of a ransomware recovery emergency. For more information, see Progent's SentinelOne-powered Extended Detection and Response (XDR) solutions.
Consulting Services for Horizon3.ai's NodeZero Penetration Testing Platform
NodeZero from Horizon3.ai is a cutting-edge penetration test (pentest) product family that supports repeated, concurrent, programmable assessment of your internal and perimeter network to help you find, prioritize, fix, and confirm security weaknesses before malicious hackers can take advantage of them. NodeZero pentests can plant decoys called tripwires such as bogus files or credentials to detect whether your system is being probed along various attack vectors. Tripwires provide enough detail to make it possible to react quickly with your SIEM workflows before an attacker can compromise your environment. Progent can provide the expertise of a NodeZero Certified Operator (NCO) who can help you to use NodeZero to perform thorough pentests of your network perimeter and your internal IT infrastructure in order to evaluate your current security posture. Progent's NodeZero experts can also help you to strengthen your network security and can assist you to design and implement a cohesive cybersecurity ecosystem that streamlines management and provides maximum protection for on-prem, cloud-based, and perimeter IT assets. To learn additional information about Progent's threat analysis services powered by on NodeZero's penetration test products, visit Consulting Services for NodeZero's Pentest Products.
Stealth Penetration Security Assessment Services
Stealth intrusion checking is an important part of any overall IT system security strategy. Progent's security experts can run extensive intrusion tests without the awareness of your organization's internal IT resources. Stealth penetration checking shows whether current security monitoring tools such as intrusion detection alerts and event log analysis are properly configured and consistently observed. Progent can implement ongoing automatic penetration testing to map your internal/external attack surface and to detect ways that exploitable vulnerabilities, unsafe configurations, compromised credentials, overlooked patches, and ill-advised product defaults can be chained together by hackers into the multi-front attacks typical of the latest variants of ransomware. Learn more about Progent's Stealth PEN Evaluation Consultants.
Progent's Flat-rate Managed Services for Information Assurance
Progent's affordable ProSight line of network monitoring and management services is intended to provide small and mid-size organizations with enterprise-class support and cutting-edge technology for all facets of information assurance and compliance. Managed services available from Progent include:
ProSight Active Security Monitoring (ASM): Endpoint Protection and Ransomware Recovery
Progent's ProSight Active Security Monitoring (ASM) is an endpoint protection (EPP) solution that incorporates SentinelOne's cutting edge behavior machine learning technology to defend endpoint devices as well as physical and virtual servers against modern malware assaults like ransomware and file-less exploits, which routinely get by legacy signature-matching AV tools. ProSight ASM protects on-premises and cloud-based resources and provides a single platform to manage the complete threat progression including protection, identification, containment, cleanup, and post-attack forensics. Top capabilities include one-click rollback using Windows Volume Shadow Copy Service (VSS) and automatic system-wide immunization against newly discovered attacks. Progent is a certified SentinelOne Partner. Learn more about Progent's
ProSight Enhanced Security Protection (ESP): Unified Physical and Virtual Endpoint Security
ProSight Enhanced Security Protection services deliver ultra-affordable in-depth security for physical servers and virtual machines, workstations, mobile devices, and Microsoft Exchange. ProSight ESP utilizes contextual security and advanced machine learning for continuously monitoring and reacting to security assaults from all attack vectors. ProSight ESP offers firewall protection, penetration alerts, endpoint control, and web filtering through leading-edge technologies packaged within one agent accessible from a single console. Progent's security and virtualization experts can help your business to plan and configure a ProSight ESP environment that addresses your company's specific requirements and that allows you demonstrate compliance with legal and industry data protection regulations. Progent will help you define and configure security policies that ProSight ESP will enforce, and Progent will monitor your IT environment and respond to alerts that require immediate action. Progent's consultants can also help your company to install and verify a backup and restore solution such as ProSight Data Protection Services (DPS) so you can get back in business rapidly from a destructive security attack like ransomware. Learn more about Progent's
ProSight DPS: Managed Cloud Backup
Progent has partnered with leading backup/restore technology companies to create ProSight Data Protection Services, a family of offerings that deliver backup-as-a-service. All ProSight DPS products automate and track your data backup processes and enable transparent backup and fast recovery of important files/folders, apps, images, and VMs. ProSight DPS helps you avoid data loss resulting from hardware breakdown, natural disasters, fire, cyber attacks like ransomware, user error, malicious employees, or software bugs. Managed services available in the ProSight DPS selection include ProSight Altaro VM Backup with immutable cloud storage, ProSight 365 Backup (formerly Altaro Office 365 Backup), ProSight ECHO Backup using Barracuda dedicated storage, and ProSight MSP360 Cloud and On-prem Backup. Your Progent consultant can assist you to determine which of these fully managed services are most appropriate for your network.
ProSight Email Guard: Spam Filtering, Data Leakage Protection and Email Encryption
ProSight Email Guard is Progent's spam and virus filtering service that incorporates the infrastructure of leading data security companies to deliver centralized management and comprehensive protection for your email traffic. The powerful structure of Email Guard managed service combines cloud-based filtering with an on-premises gateway appliance to provide complete defense against spam, viruses, Denial of Service Attacks, Directory Harvest Attacks (DHAs), and other email-borne malware. The Cloud Protection Layer acts as a preliminary barricade and blocks the vast majority of threats from making it to your network firewall. This reduces your vulnerability to inbound threats and conserves system bandwidth and storage space. Email Guard's onsite security gateway appliance adds a deeper level of analysis for inbound email. For outgoing email, the on-premises security gateway offers AV and anti-spam protection, DLP, and email encryption. The on-premises gateway can also help Microsoft Exchange Server to track and protect internal email traffic that originates and ends inside your security perimeter. For more details, visit Email Guard spam and content filtering.
ProSight Duo MFA: Two-factor Authentication Solutions
Progent's Duo MFA services incorporate Cisco's Duo cloud technology to protect against stolen passwords by using two-factor authentication. Duo supports one-tap identity confirmation on Apple iOS, Android, and other out-of-band devices. With Duo 2FA, when you sign into a protected online account and give your password you are asked to confirm your identity on a device that only you have and that is accessed using a different ("out-of-band") network channel. A wide selection of devices can be used for this second means of ID validation such as an iPhone or Android or wearable, a hardware token, a landline telephone, etc. You can designate several verification devices. To find out more about Duo two-factor identity validation services, refer to Cisco Duo MFA two-factor authentication (2FA) services for telecommuters.
ProSight Virtual Hosting: Hosted VMs at Progent's World-class Data Center
With ProSight Virtual Hosting service, a small or mid-size business can have its key servers and applications hosted in a secure Tier III data center on a high-performance virtual host set up and maintained by Progent's IT support professionals. Under the ProSight Virtual Hosting service model, the customer retains ownership of the data, the operating system software, and the apps. Because the system is virtualized, it can be moved immediately to an alternate hardware solution without a time-consuming and technically risky configuration procedure. With ProSight Virtual Hosting, you are not tied a single hosting service. Learn more details about ProSight Virtual Hosting services.
ProSight IT Asset Management: Network Documentation and Password Management
ProSight IT Asset Management service is a cloud-based IT documentation management service that allows you to capture, maintain, find and protect information related to your IT infrastructure, processes, applications, and services. You can instantly find passwords or serial numbers and be warned automatically about upcoming expirations of SSLs or domains and warranties. By updating and managing your network documentation, you can eliminate as much as 50% of time wasted searching for critical information about your network. ProSight IT Asset Management features a common repository for storing and collaborating on all documents required for managing your business network such as standard operating procedures (SOPs) and self-service instructions. ProSight IT Asset Management also offers advanced automation for gathering and associating IT data. Whether you're making enhancements, performing maintenance, or reacting to an emergency, ProSight IT Asset Management delivers the knowledge you need when you need it. Find out more about ProSight IT Asset Management service.
Special Security Expertise Available from Progent
Progent's certified security consultants can provide unique consulting support in key areas of IT protection including:
Security Vulnerability Audits and Compliance Assessment
Progent offers experience with information risk auditing utilities like Microsoft Baseline Security Analyzer or LANguard for performing a variety of automatic network scans to reveal possible security holes. Progent has extensive experience with scanning tools and can help you to understand audit reports and respond efficiently. Progent's certified security engineers also can perform web application validation and can conduct expert assessments of enterprise-wide security to determine your organization's compliance with key worldwide security standards such as HIPAA, NIST, and ISO. Also, Progent can evaluate the strength of your wireless security including in-place wireless equipment plus portable handsets. Find out additional details about Progent's Vulnerability Audits and Security Compliance Testing.
Cisco Security, PIX Firewall and ASA Firewall, VPN, Aironet and Meraki Wireless Expertise
Progent's Cisco Certified Internetwork Experts (CCIEs) and Cisco Certified Network Professionals (CCNPs) can deliver in-depth consulting support for Cisco's entire family of security and VPN technologies including PIX Series Firewalls and ASA Series Firewalls, the Catalyst FWSM, protected high-speed and integrated services (IS) routers, wireless access points, Cisco Meraki cloud-managed APs, and Catalyst Series switches. Get more information concerning Cisco Protection, Virtual Private Network and Aironet Wireless Expertise.
Other Firewall and VPN Solutions
As well as being expert in a broad range of protection solutions from Microsoft and Cisco, Progent offers businesses of all sizes top-level support for technologies from other popular firewall and VPN suppliers. Progent's consultants can provide:
- Palo Alto Networks PA-Series Firewalls Configuration Help
- Check Point Software Technologies Ltd Support
- Barracuda CloudGen Firewall Consultants
- WatchGuard Technologies Inc Help
- Juniper Networks Integration
- SonicWall Inc. Support
- Fortinet FortiGate Firewall Configuration Help
- Symantec Corp Help
CISM defines the basic competencies and international standards of performance that IT security managers are required to master. CISM provides executive management the confidence that those who have earned their certification have the background and skill to provide effective security administration and consulting services. Progent can provide a CISM expert to help your enterprise in critical security disciplines including information protection governance, vulnerability management, information protection program management, and incident handling support.
Get more information about Progent's Certified Information Security Manager Security Support Assistance.
CISSP Security Consulting Expertise
Progent's Certified Information Systems Security Professionals (CISSPs) are cybersecurity specialists who have been awarded CISSP accreditation through demonstrated experience, rigorous study, and exhaustive testing. CISSP Certification recognizes mastery of an international standard for information security. American National Standards Institute has granted the CISSP credential accreditation in the field of information security under ISO/IEC 17024. Fields of knowledge included under CISSP include security administration procedures, security design and models, connection control methodology, applications development security, operations security, physical security, cryptography, telecommunications, network security, and business continuity planning.
Read the details about Progent's Certified Information Systems Security Professionals (CISSP) Support Expertise.
CISSP-ISSAP Certified Consultants for Secure System Architecture
Progent's ISSAP Certified security consultants are specialists who have earned ISSAP certification after rigorous examination and significant experience. field experience with network security architecture. ISSAP consultants have acquired comprehensive knowledge of access management mechanisms and methodologies, telecommunications and network infrastructure security, cryptography, requirements analysis, BCP and disaster recovery, and physical security. Progent's ISSAP-certified security consultants can assist your business with all aspects of secure network architecture.
Get the details concerning Progent's ISSAP Certified Secure System Architecture Consulting Support.
CISSP-ISSEP Certified Cybersecurity Engineering Consultants
Network Security consultants with CISSP-ISSEP (Information Systems Security Engineering Professional) certification have shown their ability to provide large organizations with the expertise expected of a senior systems engineer, information assurance systems engineer, information assurance officer, information assurance analyst, or senior security analyst. Progent can provide the support of a certified CISSP-ISSEP network security expert to assist your organization to follow modern system security engineering theory and techniques in system development, review system security designs based on cybersecurity engineering best practices, produce viable system designs that include compliant cybersecurity features for all critical system functions, develop effective design and configuration strategies to provide operational security, perform in-depth risk analysis, and recommend realistic cybersecurity solutions that balance your operational goals with your organization's tolerance for risk.
Find out more about Progent's CISSP-ISSEP Cybersecurity Engineering Consulting Services.
Certified Information Systems Auditor (CISA) Support Services
The CISA accreditation is an important achievement that indicates mastery in information system security auditing. Certified by the American National Standards Institute, the CISA accreditation requires that consultants undergo a comprehensive test administered by the ISACA international professional group. Progent can provide the services of a CISA-Certified security audit engineer able to assist businesses in the areas of IS audit process, IT enforcement, network assets and architecture lifecycle, information technology support, safeguarding information assets, and business continuity preparedness.
Read additional information about Progent's CISA Professional Expertise.
CRISC Risk Management Consultants
The Certified in Risk and Information Systems Control (CRISC) certification program was initiated by ISACA to verify an IT professional's ability to design, deploy, and maintain information system control mechanisms to reduce risk. Progent offers the expertise of a CRISC-certified consultant to assist you to create and execute a workplace continuity plan based on industry best practices identified by CRISC and geared to align with your company's risk appetite, business goals, and IT budget. Progent's network risk management expertise is complementary to the support available from Progent's CISA-Premier security engineers for objectively evaluating your IT management design and with the services of Progent's CISM-certified experts for implementing company-wide security policies and procedures.
Find out more information concerning Progent's CRISC Risk Mitigation Consulting.
Global Information Assurance Certification Professional Expertise
GIAC was established in 1999 to validate the skill of IT security experts. GIAC's goal is to ensure that an accredited professional possesses the skills necessary to provide services in key areas of network, information, and application security. GIAC certifications are recognized by companies and government organizations around the world including United States NSA. Progent can provide the assistance of certified consultants for any of the security capabilities covered within GIAC accreditation topics such as assessing networks, incident handling, traffic analysis, web application security, and security information and event management (SIEM) solutions.
Learn additional information about Progent's GIAC Information Assurance Support.
Contact Progent for Computer Security Consulting Services
If your business is located in Hayward California and you want cybersecurity consulting expertise, phone Progent at
San Francisco Bay Area Contact Information:
Progent offers consulting services and onsite technical support throughout Northern California.
| City | Address | Phone | Link |
| Fremont | Fremont Executive Suites Newark, CA 94560 United States |
(510) 933-0400 | Fremont Network Support Services |
| Hayward | 26250 Industrial Blvd Hayward, CA 94545 United States |
(510) 300-1400 | Hayward Network Support Services |
| Morgan Hill | 18525 Sutter Blvd Morgan Hill, CA 95037 United States |
(408) 645-8400 | Morgan Hill Network Support Services |
| Oakland | 1300 Clay Street Oakland, CA 94612 United States |
(510) 899-7400 | Oakland Network Support Services |
| Palo Alto | 3790 El Camino Real Palo Alto, CA 94306 United States |
(650) 543-0400 | Palo Alto Network Support Services |
| Pleasanton | 4695 Chabot Dr, Suite 200 Pleasanton, CA 94588 United States |
(925) 621-2400 | Pleasanton Network Support Services |
| San Francisco | 388 Market Street San Francisco, CA 94111 United States |
(415) 321-5400 | San Francisco Network Support Services |
| San Jose | 2570 N. First Street, 2nd Floor San Jose, CA 94131 United States |
(408) 240-9400 | San Jose Network Support Services |
| San Mateo | 1900 S Norfolk, Suite 350 San Mateo, CA 94403 United States |
(650) 931-2400 | San Mateo Network Support Services |
| Walnut Creek | 1261 Locust St Walnut Creek, CA 94596 United States |
(925) 362-2400 | Walnut Creek Network Support Services |
An index of content::
Horizon3.ai NodeZero Security Penetration Testing Cybersecurity Team
Cybersecurity Team Horizon3.ai NodeZero Certified PEN Testing
Progent's certified security experts can perform NodeZero-based penetration tests to verify your security defense tools and policies are correctly set up and effective.
Online Windows Desktop Training Small Business Computer Consulting Companies
Live Online Microsoft Access Trainer
Progent's webinar training classes provide small companies the cost savings, ease, and flexibility of online seminars and the effective training techniques of experienced instructors who employ the latest collaboration software to reproduce real-time, participatory classes. Progent offers remote training for key desktop software including components of Microsoft Office suite such as Excel, Word, Publisher, and Visio: Microsoft Dynamics accounting and analytics solutions including MS Dynamics GP; plus other top desktop applications such as Photoshop, Acrobat Writer, and Crystal Reports.
Remote Technical Support Windows 2019 Hyper-V
Online Help Windows Server 2019 Storage Replica
Progent's Microsoft-certified Windows Server 2019 experts can help your organization to plan and implement a cost-effective migration to Windows Server 2019 using existing system architecture or a cloud-based or hybrid model. Windows Server 2019 offers significant improvements in capacity, speed, ease of management, Hyper-V virtualization, security and compliance, hybrid local/cloud deployments, availability, and Linux support.
Consultant ProSight domain expiration management
Consulting Services certificate expiration management
Progent's ProSight IT Asset Management is an IT infrastructure documentation management service that allows you to create, maintain, retrieve and safeguard information related to your network infrastructure, procedures, business apps, and services. You can instantly locate passwords or serial numbers and be alerted automatically about impending expirations of SSLs or warranties. By updating and organizing your IT documentation, you can eliminate up to 50% of time thrown away looking for critical information about your network. ProSight IT Asset Management features a common location for storing and sharing all documents required for managing your network infrastructure such as standard operating procedures and How-To's. ProSight IT Asset Management also supports advanced automation for gathering and relating IT data. Whether you're planning enhancements, performing regular maintenance, or reacting to a crisis, ProSight IT Asset Management gets you the data you require the instant you need it.
UNIX with Windows Network Consultants
Top Ranked Windows, UNIX, Solaris Setup and Support
If you are producing UNIX or Linux software on a network that has MS Windows-based servers, desktops, and office applications, Progent can provide comprehensive IT outsourcing that frees you to concentrate on your field of high-value know-how while avoiding the constant hassle of maintaining your company information system. By using automated network monitoring and by delivering remote and on-site support when your company needs it, Progent represents an economical solution for managing an information system that features high dependability, security, and performance. Progent's developer support offerings feature comprehensive information technology outsourcing, virtual server infrastructure, remote and in-person support and troubleshooting, proactive network monitoring, and Contact Center outsourcing.
Call Desk for Remote Workforce Configuration
24-Hour Onsite Technical Support Helpdesk for At Home Workers
Progent has 20 years of experience helping small and mid-size businesses to design, implement, optimize, manage, and debug IT networks that support at-home workers.
Hybrid cloud integration Consultants
Hybrid cloud integration Professionals
Progent can assist your IT team to design and manage cost-effective environments that support Windows and Linux operating systems and apps in either cloud-centric solutions or in hybrid architectures that combine on-premises IT assets along with one or more public cloud services. To help you to integrate public clouds with physical datacenters, Progent offers a range of public cloud integration services that include Azure enterprise hybrid cloud planning and deployment services, Amazon AWS cloud integration support, and Amazon Web Marketing Service (WMS) development and debugging. Progent has 20 years of experience delivering advanced consulting services online, and Progent can help you complete your cloud integration projects quickly and affordably.
Altaro VM Backup with Exchange Network Engineer
Integration Altaro VM Backup Encryption
Altaro VM Backup software from Hornetsecurity provides small businesses a reliable and affordable solution for backing up and recovering Hyper-V and VMware-based virtual machines. Altaro VM Backup can be deployed in on-premises, offsite, distributed, and cloud architectures and also supports low-cost backup to Microsoft Azure storage. Altaro VM Backup protects against ransomware attacks by leveraging Immutable Cloud Storage. This creates tamper-proof data that cannot be modified by anyone including root users. Progent is a certified Hornetsecurity/Altaro partner and offers a broad array of online or onsite consulting services to help you to plan, install, manage and debug a comprehensive backup and disaster recovery solution based on Altaro VM Backup. With ProSight Data Protection Services Altaro VM Backup, Progent delivers a fully managed backup/restore service powered by on Altaro VM Backup technology.
Microsoft Exchange 2000 Network Consultant
Microsoft Exchange 2000 Upgrade Consultants
Progent is one of the most expert information technology consulting firms for creating e-mail solutions based on Exchange 2000. Progent is skilled in helping small businesses get all the advantages of Microsoft Exchange Server 2000 for common scenarios such as updating from Microsoft Exchange 5.5 Server, migration from an ISP-based or POP3 e-mail system, and using managed services for your Microsoft Exchange 2000 Server support.
Multiple cloud management Engineer
Hybrid cloud integration Specialists
Progent can help you to design and administer hybrid ecosystems that can include Windows and Linux operating systems and applications in either cloud-centric solutions or in hybrid network models that seamlessly combine physical IT assets as well as one or more cloud services. To assist you to incorporate cloud services with networks, Progent can provide a variety of public cloud integration support services such as Microsoft Azure enterprise hybrid cloud planning and integration consulting, Amazon Web Services cloud integration, and Amazon Web Marketing Service (WMS) programming and troubleshooting. Progent has two decades of experience delivering advanced consulting support remotely, and Progent can make sure you complete your cloud migration projects quickly and within your budget.
Support Specialist Microsoft Office
Computer Network Support Company Microsoft Windows
Progent imposes no initialization fee and requires no retainer for support services delivered during normal working hours. Progent's one-minute granularity does away with big bills for quick fixes so you will not be forced to allow minor problems to fester.
Shared Call Center Support Services
After Hours Integration Services Shared Support Desk
Progent's Co-managed Call Center service makes it possible for your IT organization to split responsibilities for Help Desk services seamlessly between your in-house IT team and Progent's nationwide pool of certified technical support engineers and subject matter experts (SMEs). Progent's Help Desk Co-management service is an advanced service desk solution based on ConnectWise Manage, the top shared PSA platform for handling service requests, ticket lifecycle, ownership, status tracking, and reporting.
24/7/365 Remote Technical Support Chief Information Officer
CIO Remote Support
Progent can provide small companies with an information management expert who can function as a part-time Chief Information Officer. This part-time CIO can offer long-term direction to help you deploy sensible IT products to enhance business processes so they align better with your corporate goals. Your business can develop and install a well conceived IT plan without absorbing the cost of a full-time senior IT executive.
5500 Wireless Controller Support Outsourcing
Remote Troubleshooting prime infrastructure
Cisco's Catalyst Wi-Fi controllers simplify the administration of Wi-Fi networks by unifying the configuration and control of Wi-Fi APs, optimizing wireless throughput by limiting the effect of RF congestion, enhancing Wi-Fi uptime with rapid failover, and strengthening data security by detecting threats and analyzing network traffic according to user type and locale. Progent can assist your business to configure Cisco Wi-Fi controller appliances to manage and monitor Wi-Fi LANs of all sizes. Progent can help you to administer and troubleshoot your current Cisco Wi-Fi environment or implement an efficient upgrade to Cisco's latest wireless controller technology.
Security Contractor IPsec VPN
Intrusion Protection Systems Protecting
Progent provides organizations of any size expert support for Intrusion Protection products and IPsec VPN products from leading firewall and VPN security companies such as Palo Alto Networks, WatchGuard, Juniper Networks, Fortinet, and Symantec. Progent can show you how to design a comprehensive security strategy and choose the right products from multiple suppliers to support your security objectives while sticking within your spending limits.
CISSP Certified Security Extended Support Desk Cost Savings Computer Consulting
Emergency Extended Helpdesk Costs Online Troubleshooting
Progent's Helpdesk management and co-management service programs help companies to reduce costs and increase productivity.
Extended Help Desk Support and Integration
Shared Help Desk Ticketing Online Consulting
Progent's Co-managed Help Desk service makes it possible for your IT organization to split responsibilities for Help Desk support seamlessly between your IT team and Progent's nationwide pool of seasoned technical support engineers and subject matter experts. Progent's Help Desk Co-management service is a collaborative service desk solution built around ConnectWise Manage, the leading shared professional services automation (PSA) tool for handling service requests, ticket lifecycle, ownership, progress tracking, and reporting.
Meraki Switch Integration Network Consultants
Meraki MS 200 Series Switch Specialist
Cisco's Meraki family of access and distribution switches are designed for environments ranging from small branches to large campuses. Progent's Cisco-certified consultants offer cost-effective remote consulting to help your company to plan and implement a productive network architecture based on Meraki switches, streamline network administration with Meraki's cloud-centric management tools, define policies to ensure security, create and test a disaster preparedness strategy, and resolve issues related to any facet of your Meraki deployment. Progent can also assist your company to integrate Meraki switches with Cisco's Nexus or Catalyst core switches and with Meraki wireless APs to build a unified networking solution.
Microsoft Exchange 2003 Upgrade Support and Setup
Exchange 2003 Server Upgrade
Progent's Microsoft certified support team can show you how to design and deploy a smooth in-place Exchange Server 2003 upgrade strategy that avoids network downtime, reduces long-term support requirements, and makes your Exchange Server 2003 easy to manage. For complicated multi-server or multi-location upgrades, Progent offers the background to finish your move rapidly and economically. Progent's Exchange 2003 support, troubleshooting, and consulting services include assistance with the integration of outside vendor enhancements of Exchange 2003 Server that are in keeping with your business needs.
Google Cloud Access Management Engineers
Google Cloud Backup Consultant
Progent offers affordable online and on-premises support to help companies of any size to move any part of their core IT resources to Google Cloud Platform (GCP). This can save management hassle and equipment expense and allow the use of Google's cutting edge machine learning technology. Progent can assist your IT team with every phase of Google Cloud Platform integration including needs analysis, preparedness assessment, architectural design, pilot testing, deployment, administration, performance optimization, licensing management, backup/restore mechanisms, and security and compliance.
Extended Support Desk On-site Support
24 Hour Virtual Help Desk Professional
Progent's Standard Help Desk Services offer a comprehensive service desk solution that handles all facets of online Level 1 desktop technical support from service requests through trouble ticket generation, screen sharing, progress tracking, problem solving, and reporting. Support services are offered at a significant discount from Progent's normal Level 1 desktop service rates, and Progent offers the option of fast on-demand escalation to subject matter experts to resolve the most problems.
Microsoft Expert Datacenter Monitoring Remote Support
SCOM Management Packs Remote Support
Progent's Microsoft-certified consultants have over a decade of experience planning, deploying, enhancing and fixing SCOM environments and offer organizations of all sizes advanced online or on-premises consulting support for SCOM 2012. Progent can help you to plan a topology for Microsoft SCOM 2012 servers that delivers the responsiveness and availability needed to monitor your datacenter effectively, whether your infrastructure are onsite, in the cloud, or a mixed solution. Progent can also help you to import and customize Microsoft SCOM 2012 management packs according to leading practices for monitoring network infrastructure and both Microsoft and 3rd-party applications and services. Also, Progent can deliver responsive online or onsite troubleshooting to assist you to remediate serious problems uncovered by Microsoft SCOM 2012.
Support Desk Sharing Remote Support Services
Service Desk Sharing Integration Support
Progent's Co-managed Call Center service makes it possible for your IT organization to share the load for Help Desk support transparently between your in-house IT team and Progent's roster of certified technical support technicians and subject matter experts (SMEs). Progent's Co-managed Help Desk service is an advanced service desk solution built around ConnectWise Manage, the leading shared PSA tool for managing end-user service requests, ticketing, ownership, progress tracking, and metrics.
Biggest macOS Online Consulting
OS X Computer Service Companies
Progent offers national online phone support and consulting services for businesses who operate Apple Mac OS X networks or whose information systems feature a mix of Apple macOS and Mac OS X with Microsoft Windows technology. Progent's experts can provide macOS and Mac OS X users a range of services including desktop assistance, migration to the current edition of Mac OS X from legacy editions of macOS and Mac OS X, plus expertise with Apple macOS and OS X application software. Progent can also assist your business with iPhone and Apple iPad integration and management, or moving to Apple's iCloud services. Online IT help offers optimum leverage for your information technology budget by extending client productivity and shortening the hours charged for network analysis and repair. Advanced online access utilities and experienced service specialists and consultants combine to enable Progent to handle the majority of network issues without squandering time and expense by going to your site. In the vast majority of cases your IT issues can be dealt with over the phone or through a combination of phone help and online network analysis. Progent can make available Cisco certified CCIE network experts and CISA premier security specialists to help with the most difficult network issues.
Best Forensics Services GIAC Information Assurance
GIAC Security and Compliance Test Consult
Global Information Assurance Certification was founded in 1999 to certify the skill of network security experts. GIAC certifications are acknowledged by companies and government organizations all over the world including and the U.S. NSA. Progent's GIAC-certified information assurance specialists can provide help with all of the security services covered within GIAC accreditation such as evaluating infrastructure vulnerability, security incident handling, intrusion detection, web application security and security information and event management (SIEM) solutions.
Anti-Spam Technical Support
Antivirus Consultant
E-Mail Guard is Progent's economical anti-spam and virus protection service that offers small companies enterprise-quality defense from spam, viruses, directory harvesting, and other forms of email-borne assaults on computer networks. E-Mail Guard is powered by Postini's perimeter management technology, a sophisticated library of web-managed antispam and anti-virus services that defuse email assaults before they are able to penetrate the company firewall. Perimeter Manager also allows administrators monitor and manage their email systems, regardless of server vendor, hardware type, or data center location.
Network Security Evaluation Cybersecurity Pen Testing
Security Penetration Testing Consulting Services
Stealth penetration testing is an important component of any comprehensive IT system security strategy. Progent's security experts can perform extensive penetration checks without the knowledge of your company's in-house IT resources. Stealth penetration testing shows whether current security monitoring tools such as intrusion incident warnings and event history analysis are properly configured and consistently observed. Progent can implement continuous automatic PEN testing to map your internal/external attack surface and to detect ways that exploitable vulnerabilities, unsafe configurations, compromised credentials, missing patches, and dangerous IT product defaults can be chained together by hackers into the multi-vector attacks common to the latest versions of ransomware.
Hornetsecurity Altaro M365 Teams Chat Backup Configuration
Hornetsecurity Altaro 365 Total OneDrive Backup Network Consultant
Progent is an authorized Hornetsecurity/Altaro partner and can design, configure, and manage a deployment of 365 Total Backup to back up and restore your Microsoft 365 user and group mailboxes, files stored within your organization's OneDrive Accounts and SharePoint Document Libraries, user and group Teams Chats, plus files on Windows laptops and desktops.
Remote Workforce Support
Work from Home Solutions Consultant Services
Progent has 20 years of experience helping small and mid-size companies to plan, deploy, optimize, administer, and troubleshoot computer networks that incorporate at-home workers.
Microsoft Dynamics SL Setup and Support
ERP Contract Programmer
Besides providing the expertise of Microsoft Dynamics GP (Great Plains) consultants, Progent can provide experts in Microsoft Dynamics AX ERP Software, Dynamics NAV (Navision), Dynamics SL, Microsoft Dynamics Retail Management System, Macola ERP, MAS 90 ERP, and QuickBooks Pro by Intuit. Progent offers software development, troubleshooting, administration help, upgrade support, and 1-on-1 or group online training classes tailored to address your specific requirements. Progent's consultants also can help you integrate and support a secure, robust network foundation to support your ERP, MRP and accounting applications.
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