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Can Progent help us deploy VMware Site Recovery Manager for disaster recovery preparedness?
VMware's Site Recovery Manager (SRM) is a component of VMware vCenter that allows you to define, automate and verify a consistent workflow for restoring applications and services quickly after a breakdown. Site Recovery Manager provides centrally managed and automated disaster recovery, application mobility, plus non-intrusive site relocation, failback and site re-protect. Site Recovery Manager also enables non-disruptive testing for site recovery, updates and fixes and can produce reports to confirm full service recovery, validate Service Level Agreements and demonstrate disaster recovery compliance. Progent can provide the support of a VCDX certified VMware SRM and VMware NSX consultant to assist your organization to design, deploy, test and manage a DR solution based on VMware SRM.
Can Progent help my business develop custom eCommerce applications?
Progent's IT consultants can assist your company to create web sites that are integrated with sales and inventory software to lower the cost and increase the reliability of on-line commerce. Progent can show you how to set up a secure, robust e-commerce environment and design purpose-built web applications based on standard development tools and or customize off-the-shelf applications so that they work with your specific business requirements. Progent offers online services from certified Microsoft SQL Server developers and Oracle database developers and database administrators, and MySQL experts to assist you to carry out line-of-business development projects.
Does Progent offer desktop support services?
Progent offers a wide range of affordable support services to assist you company to deploy, configure, troubleshoot, and administer desktop PCs and laptops based on Microsoft Windows, macOS and OS X, or popular editions of Linux. Progent's desktop PC support services include Windows 10 planning and migration consulting, Windows 8.1 support, Microsoft Windows 7 support, Microsoft Office and Office 365 integration and training, and 64-bit operating system expertise.
Does Progent support Microsoft and Cisco technology exclusively?
Progent's concentration is Microsoft software and Cisco network technology, but
Progent has extensive experience in the architecture, installation, and integration of cohesive networks
that incorporate technology from a variety of popular vendors. Services available from Progent include Apple macOS and OS X and iPad help, Linux support, Sun coexistence with Windows, Apple iPhone integration and management, Android smartphone integration and management, RIM BlackBerry management and integration, Citrix Virtualization support, plus consulting for Computer Associates, HP/Compaq,
Dell Computers, IBM, Symantec, Trend Micro, VERITAS, and WatchGuard.
Does Progent offer support for Cisco's Firepower Series of NGFW Firewalls?
Cisco's Firepower Next Generation Firewalls (NGFWs) provide a major performance boost compared to Cisco's previous-generation ASA 5500-X firewalls and include unified management of modern cybersecurity capabilities like application visibility, next-generation intrusion protection with intelligent prioritization of risks, advanced malware protection, URL filtering, and multi-node sandboxing. Progent's Cisco-certified CCIE-certified firewall consultants can assist your organization to plan and carry out a smooth migration to Cisco Firepower Series firewalls from from ASA 5500-X, ASA 5500, or PIX firewalls and help you enhance Firepower firewalls with Cisco's subscription-based security services to create and centrally control IT environments that include local offices, data centers, private clouds and public clouds. For more information about Cisco's Firepower portfolio of Next Generation Firewalls (NGFWs), refer to Cisco Firepower firewalls integration expertise.
How can Progent help us monitor and manage our servers and desktops?
ProSight LAN Watch is Progentís server and desktop remote monitoring service that incorporates advanced remote monitoring and management techniques to help keep your network operating efficiently by tracking the state of critical assets that power your business network. When ProSight LAN Watch detects a problem, an alert is sent automatically to your designated IT staff and your Progent consultant so any looming issues can be addressed before they can disrupt your network. Learn about the complete ProSight series of low-cost network management outsourcing services for small and medium-size organizations.
How can Progent help my business with a complex Active Directory deployment?
Progent's Microsoft-certified Active Directory experts have deep knowledge troubleshooting complex Active Directory problems such as replication problems, multi-domain partition configurations, lost AD objects, cleanup of evaluation application configuration objects in production AD environment, and restoration of unsuccessful installations of Active Directory and AD-enabled applications. Progent is also skilled in working with advanced AD tools such as ADSIEDIT, DCDIAG and NETDIAG. Progent can also suggest deployment strategies that address key areas including Active Directory naming conventions, hierarchical structure, IT administration model, utilization and design of group policy objects, plus security and auditing specifications. Progent can also evaluate the impacts of alternate server and service configurations on capability and speed. Progent can assist companies to plan and install configurations of AD Domain Services by delivering Windows Server 2012 R2 consulting and Windows Server 2016 hybrid cloud solutions.
Can Progent help me with System Center 2012 R2 Virtual Machine Manager?
Progent's System Center 2012 Virtual Machine Manager consultants can assist businesses of any size to adhere to leading practices to set up SCVMM 2012 hosts, networking, storage, and library resources; design, deploy, and administer private clouds, virtual machines, and VMM services in SCVMM 2012; and combine SCVMM with SCOM 2012 for enterprise-class monitoring. Progent can help your company to migrate from an older version of System Center Virtual Machine Manager or from a third-party management system, and Progent can help you to optimize and repair your existing SCVMM ecosystem so you get maximum return on investment. Progent can also provide Virtual Machine Manager 2016 migration expertise to help your organization to design and carry out a smooth upgrade from Virtual Machine Manager 2012 to Virtual Machine Manager 2016 so you can benefit from stronger assurance capabilities, high availability VMM storage fabric, and other improvements.
Can Progent provide certified expertise for information assurance and SIEM solutions?
Global Information Assurance Certification was established in 1999 to validate the skill of information technology security professionals. GIAC certifications are recognized by businesses and government organizations all over the world including and the U.S. National Security Agency. Progent's GIAC-certified information assurance consultants can provide support for any of the network security services addressed within the GIAC certification including auditing infrastructure security mechanisms, security incident handling, traffic analysis, web services security and security information and event management (SIEM) solutions for compliance with government mandates for promptly reporting events.
What services are available from Progent to support Windows Server 2003?
Progent can help you with administering, supporting and troubleshooting IT environments based on Windows Server 2003, and can support your transition to Windows Server 2012 R2 or later from Microsoft Windows Server 2003. Progent's migration support services include design, deployment, configuration, piloting, education, and online troubleshooting. If you are planning on building a hybrid architecture that combines local systems with public cloud services like those available on Microsoft Azure, Progent can provide Windows Server 2016 hybrid integration.
Does Progent support Lync Server 2013?
Microsoft Lync 2013, renamed Skype for Business, allows businesses of any size to create a centrally managed and protected communications environment that supports the modern Bring-Your-Own-Device computing model with IM, presence, audio/video and web meetings with app sharing, as well as IP-based and PSTN telephony across a wide range of stationary PCs and mobile clients. Progent's certified Lync 2013 experts can help you to assess the advantages of Lync Server 2013, design an on-premises, cloud-based (with Lync Online) or mixed topology suitable for your current and long-term goals, deploy Lync Server 2013 in a way that expedites your return on investment, and provide live online and on-premises training to your management staff and end users. Progent has expertise in critical pieces of a Lync Server 2013 solution that include Windows Server, SQL Server Express and Exchange, and Progent can assist you to integrate Lync 2013 with popular Office and Office 365 applications such as Outlook clients, Excel and PowerPoint.
Who founded Progent?
Progent's founder and head of engineering, Les Kent, was the architect for a Windows network application that won Microsoft's ďBest Application of the Year Award.Ē Mr. Kent is a 35-year network support veteran and has been responsible for the design and implementation of hundreds of innovative business solutions based on Microsoft technologies. Mr. Kent established Progent in order to meet the needs of small businesses who can't justify the burden of maintaining a large IT staff but who still require information networks with world-class reliability, protection, and responsiveness.
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If your small business is in the San Francisco East Bay
and you require computer support, information technology outsourcing, or advanced expertise from a certified Progent professional,
call 510-300-1400 or visit Contact Progent.