Onsite Service Available in Hayward, San Leandro, Union City, San Lorenzo, Castro Valley

Locations with Onsite Support and Conference Facilities:
Progent offers consulting services and onsite technical support throughout the California Central Valley, and the Monterey Peninsula.

 Onsite IT Consulting
Progent locations in

City Address Phone Link
San Jose
2570 N. First Street, 2nd Floor
San Jose, CA 95131
408-240-9400 San Jose Network Support Services
Fremont 37053 Cherry Street
Newark, CA 94560
510-933-0400 Fremont Network Support Services
Hayward 26250 Industrial Blvd
Hayward, CA 94545
510-300-1400 Hayward Network Support Services
Oakland-Berkeley 1300 Clay Street
Oakland, CA 94612
510-899-7400 Oakland-Berkeley Network Support Services
Palo Alto 3790 El Camino Real
Palo Alto, CA 94306
650-543-0400 Palo Alto Network Support Services
Petaluma 755 Baywood Drive, 2nd Floor
Petaluma, CA 94954
707-772-1334 Petaluma Network Support Services
Pleasanton 4695 Chabot Dr, Suite 200
Pleasanton, CA 94588
925-621-2400 Pleasanton Network Support Services
Roseville-Citrus Heights 6520 Lonetree Blvd
Rocklin, CA 95765
916-910-1200 Roseville Network Support Services
Sacramento 1100 N Market Blvd
Sacramento, CA 95834
916-273-1400 Sacramento Network Support Services
San Francisco 388 Market Street
San Francisco, CA 94111
415-321-5400 San Francisco Network Support Services
San Jose 2570 N. First Street, 2nd Floor
San Jose, CA 95131
408-240-9400 San Jose Network Support Services
San Mateo 1900 S Norfolk, Suite 350
San Mateo, CA 94403
650-931-2400 San Mateo Network Support Services
San Rafael 700 Larkspur Landing Cir
Larkspur, CA 94939
415-526-1400 San Rafael Network Support Services
Santa Cruz 101 Cooper St, #4526
Santa Cruz, CA 95062
831-824-2134 Santa Cruz Network Support Services
Santa Rosa 131 Stony Circle
Santa Rosa, CA 95401
707-303-4400 Santa Rosa Network Support Services
Vacaville 3336 N Texas St
Fairfield, CA 94533
707-470-1313 Vacaville Network Support Services
Walnut Creek 1261 Locust St
Walnut Creek, CA 94596
925-362-2400 Walnut Creek Network Support Services

More Questions and Answers

Why does Progent recommend upgrading from Exchange Server 2003 to Exchange Server 2016 or later?
Exchange 2016 offers significant enhancements compared to older versions of Exchange with features including built-in capability for high-availability mailbox server clustering called Database Availability Groups or DAGs support for commodity disk storage to slash the expense of large inboxes, a more powerful OWA web client compatible with more browsers, sophisticated voice mail capability including voice-to-text translation, and a wealth of tools for improving security and regulatory compliance. Microsoft estimates that if carefully configured, up-to-date versions of Microsoft Exchange Server can reduce messaging expenses by 50-80%. Since Microsoft no longer supports Exchange 2003, organizations have an additional incentive to ask Progent's Microsoft Exchange 2016 Server experts about migrating to the newest version of Microsoft Exchange.

Can Progent provide help with Microsoft Access software development?
Progent's Microsoft Office Access developers and consultants can provide economical online consulting services for all releases of Microsoft Access including desktop and browser-based versions and can provide expert support for application development, database migration, performance tuning, BI reporting, and maintenance. Progent also can provide tailored webinar classes for Access application programming and DBA services.

Does Progent offer support for Microsoft SQL Server 2012?
Progent offers the support of certified SQL Server 2012 engineers and seasoned database application programmers, DBAs, project managers, network infrastructure engineers, disaster recovery/business continuity planning specialists, and security professionals to help you to maintain your SQL Server 2012 solution and define a cost-effective and safe network infrastructure that helps you realize the full strategic benefit of SQL Server 2012. Progent can also assist you to migrate to SQL Server 2016 or transition to Microsoft SQL Server 2014 from SQL Server 2012.

Can Progent help us automate network infrastructure mapping and management?
ProSight WAN Watch network infrastructure monitoring and management service makes it easy and affordable for small and mid-sized businesses to map, monitor, enhance and debug their networking appliances such as routers, firewalls, and access points as well as servers, printers, client computers and other networked devices. Using cutting-edge Remote Monitoring and Management (RMM) technology, WAN Watch makes sure that network maps are always updated, copies and displays the configuration information of almost all devices connected to your network, monitors performance, and sends notices when potential issues are discovered. By automating tedious management processes, ProSight WAN Watch can knock hours off ordinary chores such as making network diagrams, reconfiguring your network, locating devices that need critical software patches, or isolating performance issues. Find out more about the complete ProSight portfolio of value-priced managed services for small businesses.

How can Progent help businesses create wireless solutions?
Progent's wireless solutions consultants offer wide-ranging expertise in the integration and support of wireless information technology and can help your IT team to plan, deploy, administer and repair wireless solutions that are compliant, robust, scalable, easy to manage and operate, ready to handle your critical applications, and seamlessly incorporated into hybrid cloud networks. Online and onsite Consulting services offered by Progent span a selection of wireless solutions such as smartphone integration and management, Wi-Fi infrastructure design and installation, wireless site surveys, Cisco wireless VoIP phone configuration, and building-to-building wireless connections.

What types of organizations can Progent help?
Progent provides IT outsourcing, cloud integration plus PC and mobile device help for small and midsize businesses, economical online IT consulting for local governments and school districts, plus branch office networking support and disaster recovery/business continuity solution design for large corporations. Progent's small business customers typically cannot afford the hassle and cost needed to have a full-time IT support team and rely on Progent for as-needed guidance, system integration and remediation. Small and midsize businesses find it cost effective to use Progent's online expertise on an occasional basis for jobs like Windows Server deployment, Exchange Server migration, network hardware patching, site moves, hybrid cloud integration, or Help Desk outsourcing. For advanced disaster recovery solutions, Progent can provide immediate online or onsite access to a Cisco-certified CCIE network consulting specialist, a VMware VCDX-certified Site Recovery Manager consultant expert, or a NetApp MetroCluster consultant. Progent's CISA and CISM-certified information assurance consultants can provide an array of security and compliance evaluation services tailored for organizations of all types and sizes.

Can Progent help my business customize applications based on Microsoft Dynamics GP (Great Plains)?
The open architecture of Microsoft Dynamics GP makes it affordable to design custom Great Plains applications that provide all of the core capability of proven Microsoft Dynamics GP solutions but also handle the specialized requirements of your business. With access to the Modifier with Microsoft Visual Basic for Applications, developers are able to design with the most popular customization environment in the software industry to adapt Microsoft Great Plains information views, supplement or change business logic, produce custom forms and reports, or expand integration with Microsoft Office software. Progent's expertise with Microsoft .NET programming, SQL Server 2016 integration, SQL Server 2014 programming and troubleshooting, and programming experience with VBasic, XML, and other developer tools allows clients to design specialized mission-critical programs and eCommerce solutions that work seamlessly with Microsoft Dynamics GP.

Can Progent assist my business to migrate to 64-bit computing?
Progentís 64-bit upgrade specialists can help your organization to update your application servers and desktop PCs affordably from 32 bits to 64 bits. Progent can help your company to understand the costs and benefits of migrating to 64-bit computing, plan an economical upgrade process that reduces operational disruptions, and deliver timely online help to aid you to configure 64-bit software and application software on your existing hardware. Progent's Microsoft-premier network consultants can assist your company to install the 64-bit editions of Microsoft products like Microsoft Windows Server 2008, SQL Server, Microsoft Windows 7, and Excel 2010.

Does Progent Offer Business Continuity Planning Services?
Progent can provide high-level remote consulting for business continuity planning, testing, and education to assist you to respond to possible catastrophes, minimize downtime for your vital IT functions, eliminate lost information, and comply with examiners' letters and business requirements. Progent's business continuity experts can work closely with your executive and network administration group to provide business impact evaluation, identify dependencies, specify human and physical assets needed to run your organization, determine business-critical IT services and define allowable restoration times, qualify colocation centers, set up safe offsite connectivity for key employees, implement notification systems and define responsibilities for staff, document a complete recovery and test plan, and train key people to carry your agreed upon plan. Progent's Windows Server 2016 disaster recovery experts can help you to design and build a cost-effective disaster recovery/business continuity solution for multi-site or hybrid cloud environments utilizing failover cluster tools proven in Microsoft's massive Azure public cloud.

What VMware virtualization products are supported by Progent?
Progent can provide the support of a certified VMware VCDX consultant to help your organization design, configure, administer and repair VMware vSphere and vCloud-based virtualization ecosystem for on-premises datacenters, cloud environments, or hybrid systems. Progent's VMware vSphere and NSX consulting team can provide advanced knowledge for installing and integrating VMware Site Recovery Manager (SRM) and VMware's NSX virtual network system for disaster recovery. Progent has extensive understanding of VMware vCloud Director (vCD), VMware vRealize Automation (vRA), vRealize Orchestrator (vRO) and vCloud Suite tools for managing private and public cloud and hybrid cloud environments that provide high availability, data security, and application mobility.

More Questions and Answers

If your small business is in the San Francisco East Bay area and you need computer support, information technology outsourcing, or advanced services from a Progent professional, call 510-300-1400 or visit Contact Progent.

An index of content::

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Progent is looking for a variety of full-time employees including solutions-driven MCSEs; system experts with Cisco CCDP or CCIE credentials; and consultants for fault-tolerant network architecture with experience in mobile access, wireless networking, non-stop environments, disaster recovery solutions, data protection, and server virtualization. We are also seeking workstation support technicians, remote troubleshooting professionals, and CISSP or CISA accredited security consultants. Progent is also looking for veteran managers and administrators able to operate efficiently in Progent's high-growth, virtual office model. Progent works with freelance consultants who have in-depth expertise and field experience in high-demand IT topics outside Progent's primary service concentration. Our Experts Group hires contractors who offer advice and development support for line-of-business solutions such as Manufacturing Resource Planning, Enterprise Resource Planning, or CRM; have in-depth knowledge of non-Microsoft platforms such as Linux derivatives, Macintosh, or Sun, or can provide world-class help in technologies like telecom, web site design, EDI, web commerce, or dbm programming. Independent consultants certified by Progent coordinate with our in-house engineers to deliver comprehensive solutions for small and midsize company networks.

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Progent's Jabber consultants can provide online or on-premises expertise to help businesses of all sizes to design, implement, manage, update or debug Cisco Jabber solutions and Cisco Unified Communications Manager infrastructure. Progent offers in-depth expertise for all the technologies that make up building a cohesive Cisco Jabber solution such as Cisco network appliances and management tools, Microsoft Office 365 apps, Windows and Mac computers, Apple iOS and Android smartphones and tablets, SIP trunking, WiFi networks, cyber security, cloud integration, immersive telepresence systems, PBX systems, business continuity, and the many other pieces of a cohesive collaboration ecosystem.

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Progent's consultants can assist your company to assess the value of Microsoft Lync Server for your business and can assist you to plan and carry out a deployment of Lync Server 2010 that centralizes the administration of IM and Presence and increases the productivity of your office staff, at-home workers, and mobile workforce. Progent can in addition help you to carry out a smooth upgrade to Microsoft Lync Server 2010 from Office Communications Server or Live Communications Server, interface Lync Server with Exchange Server, SharePoint Server, and Microsoft SQL Server, show you how you can run Lync Server to enhance the team-computing functions of MS Office programs, and provide training and ongoing support for Microsoft Lync and other Microsoft platforms.

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CISM Consulting

Progent offers the expertise of CISM Premier security consultants. The Certified Information Security Manager (CISM) organization defines the core capabilities and worldwide standards of performance that information security managers are expected to master. It provides executive management the assurance that those who have earned their CISM credential possess the experience and capability to deliver effective security administration and consulting services.

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Progent's Microsoft-certified consultants have more than a decade of experience planning, deploying, enhancing and repairing System Center Operations Manager solutions and can provide organizations of any size expert online or on-premises consulting services for Microsoft SCOM 2012. Progent can help you to plan a topology for Microsoft SCOM 2012 servers that provides the responsiveness and availability required to monitor your IT resources efficiently, whether your infrastructure are onsite, cloud-based, or a mixed solution. Progent can also help you to install and set up SCOM 2012 management packs based on leading practices for tracking network infrastructure as well as Microsoft and 3rd-party apps and services. Also, Progent can provide responsive remote or on-premises technical support to help you to remediate serious problems uncovered by Microsoft SCOM 2012.

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Microsoft Office Communications Server delivers IM and presence as part of an extensible, enterprise-grade solution featuring advanced security, transparent compatibility with additional Microsoft software, an expandable, industry-standard development environment, and compliance with regulatory requirements such as HIPAA, SOX, and Gramm-Leach-Bliley. Communications Server allows cost savings and improved operational efficiencies, enhanced worker output, and better IP protection. Microsoft Office Communications Server 2007 has been superseded by Lync, which in turn has been revamped and renamed Skype for Business. Progent's Microsoft-certified unified communications experts offer remote and on-premises configuration support and mediation services for your Office Communications Server environment and can assist your organization to evaluate the costs and benefits of migrating to Skype for Business. Progent can also help you to plan and execute a smooth upgrade that will add business value to your IT system

Cisco and Microsoft Computer Network Specialists for Hayward California On-site IT Support for Nation Wide
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Configuration for BlackBerry Enterprise Server Express CISA Certified Security Expert BlackBerry BES Express Professional
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IT Consultant for VPN

Progentís Cisco Security/VPN consultants and CCIE and CCNP certified support staff can help your small or mid-size business deploy and maintain Ciscoís security and VPN products including routers, switches, firewalls, intrusion detection systems and VPN access concentrators. Cisco VPN products include both off-site connectivity and site-to-site VPNs with Cisco IOS Software and Advanced Integrated Module hardware encryption cards, and hardware appliances, such as a VPN concentrator, router, Cisco PIX Firewall, or dedicated VPN server for dial-up services. Cisco VPN products are simple to administer and offer the flexibility to evolve with your changing business needs. Progentís Cisco-Certified network consultants support Ciscoís complete line of products targeted at preventing information theft, virus and worm assaults, DDoS attacks, and other threats to your information system. Progent can show you how to integrate Cisco technology to achieve secure connectivity, intrusion protection, and comprehensive Identity services based on Cisco Access Control Server using RADIUS security and TACACS to establish a centralized user access control framework for user certification, permissions, and tracking from a graphical Web interface.

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Great Plains Accounting Consulting

Progent's background providing Microsoft .NET services and SQL Server help, and Progent's application development experience with Microsoft VBasic, XML, and additional developer tools enable Progent to create specialized mission-critical applications and eCommerce environments that integrate transparently with Microsoft Dynamics GP/Great Plains Software. Progent's Dynamics GP/Great Plains reporting consultants can help you design reports that let you analyze your business more thoroughly, transforming uncooked data into valuable understanding of your company and customers.

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To see answers to common enquiries concerning becoming a consultant at Progent, see Employment at Progent Questions and Answers.

IOS Software Computer Engineer IT Consultants for Branch Routers
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ADSL2+ Consultant
Comcast Business Class Cable Internet Consultant

Progent can provide the cost-effective services of online Internet connectivity experts to help your organization to evaluate or enhance your ISP services so your Internet connectivity solution matches your business requirements. Support services available from Progent include assessment of your current bandwidth utilization, vendor and plan analysis and ordering, network provisioning, and managing a seamless switchover to a new ISP and/or service plan. Network provisioning can include enhancing existing routers and deploying additional ones, implementing firewalls, and upgrading fault-tolerant BGP configurations.

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Infor CloudSuite Industrial, previously branded SyteLine, is an ERP solution that incorporates more than a quarter century of background assisting manufacturing and distribution companies to manage complicated supply chains and streamline critical processes to bring products to market quickly and adhere to customer schedules dependably. Progent offers the expertise of an ERP consultant with more than two decades of experience working with the SyteLine/CloudSuite Industrial platform. Progent can provide online or onsite services that can range from as-needed guidance to end-to-end solution design and project management outsourcing or co-sourcing. Sample consulting services offered by Progent for Infor CloudSuite Industrial include installation, upgrades, process improvement, customization, Configure/Price/ Quote, web site integration, technical support, data conversion, Amazon AWS integration, training, and database administration.

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CRISC Risk and Information Systems Control Professionals
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Progent offers the services of a CRISC-certified risk management consultant to assist you to plan and deploy an enterprise risk management strategy based on best practices identified by CRISC and geared to align with your company's risk appetite, business goals, and budgetary guidelines.

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Microsoft SQL Server 2014 incorporates significant improvements in key areas including speed, availability, security, and cloud integration. Microsoft SQL Server 2014 is the first release of SQL Server that incorporates in-memory capability that operates transparently across all workloads including OLTP, enterprise data warehousing, and business analytics (BI). Progent's Microsoft-certified SQL Server 2014 consulting team can deliver efficient remote and onsite services including planning, configuration, administration, remediation, and software development services to help businesses of any size to achieve maximum business value from their SQL Server 2014 deployment.

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Progentís IT outsourcing packages provide budget-friendly computer consulting for small companies. Whether it includes designing network architecture, setting up an in-house Help Desk or using an outside one, rolling out a new email platform, monitoring your system, or building an on-line eCommerce solution, outsourcing your IT engineering services can contain costs and minimize uncertainties, permitting IT service expenses to grow in a more linear and controlled fashion than is possible by assembling a bulky, all-purpose in-house network support organization. Progentís Outsourcing White Paper and datasheets explain how Progent can enable you to build a protected and highly available network foundation for your vital business software based on Microsoft Windows including Office XP, Office 2003, and Office 2000.

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Progent practices information transfer from Progent's support experts to clients. By educating clients to deal with problems that are within their scope, Progent can focus on offering high-value skills where Progent has little competition. Small companies who utilize familiar freelance service providers or who maintain in-house IT staffs benefit when Progent passes on knowledge about new technology and proven methodologies to make their IT environments more reliable, protected, and efficient.

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Microsoft SQL Server 2014 incorporates major improvements in critical areas including performance, availability, compliance, and cloud readiness. SQL Server 2014 is the first release of Microsoft SQL Server that includes in-memory capability that works transparently with all workloads including Online Transaction Processing, enterprise data warehousing, and business analytics (BI). Progent's Microsoft-certified SQL Server 2014 consulting team can provide efficient remote and onsite consulting services that include planning, deployment, administration, troubleshooting, and application development services to enable businesses of any size to achieve fast return from their SQL Server 2014 investment.

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Progent's Microsoft-Certified SQL consultants offer a range of support services to assist small companies to plan, deploy, administer, and repair SQL 2008 systems in order to gain the maximum competitive benefit from Microsoft's state-of-the-art database management platform. Also, Progent offers consulting expertise for network infrastructure, company-wide security, and custom software development to increase the business benefit of your computer investment.

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Progent's Virtual Help Desk support services are a seamless expansion of your in-house IT service organization. This can include high-end call center services such as a dedicated telephone number with customer-specific greeting. Progent can also send calls automatically to staff technicians who are specially set up and trained to handle your needs. Also, Progent's Help Desk staff can use trouble tickets from any customer trouble ticket software for transparent integration with your internal technical services organization. Benefits of Progent's Virtual Computer Support Helpdesk services include high-end Microsoft Help Desk expertise the minute you call, transparent extension of your internal resources, comprehensive support for critical client issues, and per-minute billing.

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Progent can help you to plan and implement an efficient transition from a UNIX-powered information system to a network powered by Windows and suited for supporting Microsoft's popular office productivity software, commercial applications, and software development platforms. Progent's UNIX, Windows and Cisco engineers and application specialists can assist you to guard your information and minimize productivity discontinuity by designing an efficient transition plan that preserves your current assets in UNIX software and infrastructure. UNIX-to-Windows transition support services available from Progent include analysis of existing environment, migration strategy and testing, MS Exchange migration support, data and application software transition, and server and storage migration and consolidation.

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Progent can help your business in any and all facets of your upgrade to Microsoft Exchange Server 2016 including designing high availability system topology for an on-premises, Microsoft cloud connected or hybrid environment; CAL licensing requirements for Exchange 2016 Server and Windows Server 2012 R2 or later; migrating mailboxes; Windows Hyper-V strategy; specifying mass storage requirements for your VMs, mailbox databases and log files; setting up hardware load balancing (HLB) for high-availability CAS services; designing, configuring and validating Exchange Servers and Windows Servers and DAG groups; integration with SharePoint Server or SharePoint Online; updating your firewall; resolving SSL issues; providing client remediation with Office desktop or Microsoft Office 365; and setting up Outlook on the web (formerly Outlook Web App).

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Nagios and MRTG are useful, free monitoring utilities that operate on the Linux OS and can be used to monitor UNIX/Linux environments, MS Windows systems, or mixed-platform environments in which Linux and Windows run side by side. Nagios allows system managers to track system services including POP3, HTTP, FTP, and NNTP. MRTG lets you track the traffic in and out of SNMP network appliances including processors, routers, and switches. Progent's system monitoring consultants can assist you to use both these utilities to streamline and troubleshoot your computer network.

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Progent's pricing policy is to bill for remote support and on-premises help per minute. Consequently, you are billed just for received services. Progent does not impose a more expensive rate for off-hours or emergency support, and within California or in regions where Progent provides in-person service, Progent does not bill for travel time except for urgent calls where on-site work is less than 4 hours. In addition, Progent imposes no minimum charge and asks no retainer for support services provided during normal working hours. Many service organizations demand substantial minimum payments or charge for every fifteen minutes or longer. Progent's one-minute granularity eliminates large invoices for quick solutions so you won't be tempted to allow minor problems to fester.

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Progent's management team consists of seasoned veterans with decades of background delivering computer consulting, technical support, and long-term information system planning to organizations ranging from small offices to Fortune 500 companies. Great support calls for great personnel, and Progent is proud to have assembled a management team that can provide customers with the top service value in the industry.

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If your company operates a UNIX, Linux, or Solaris network or a multi-OS network, Progent's CISA and CISM-premier security specialists can help your whole organization in a wide range of security topics such as security administration procedures, security architecture and models, access management systems and methodology, applications development security, operations security, hardware security, communications, network and web security, and workplace recovery preparedness. CISA and CISSP stipulate the core competencies and international standards of performance that information security managers are expected to possess. These certification provide executive management the assurance that consultants who have achieved their CISA or CISSP qualification have the experience and theory to deliver world-class security management and engineering services.

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Programming Companies for Oracle
Oracle Programming

Progentís expert programmers, relational database architects, and program managers can help large businesses to complete development programs for Microsoft Windows, Linux/UNIX, or Web applications. Progent's co-sourcing services include access to veteran program managers for advanced planning and program co-ordination or Progent can help customers plug expertise gaps by providing relational database architects and programmers skilled in building line-of-business applications based on Microsoft SQL Server, Oracle, or MySQL. Progent's SharePoint Server experts can assist clients to integrate SharePoint with other applications like Microsoft SQL and Office Excel to build data-driven intranets and web portals. Progent also can provide experience with multiple web development tools and can help clients to build, enhance, repair, or port web-based applications to take advantage of the latest advances in web technology.

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Gentoo Linux Remote Technical Support
Slackware Linux Engineers

If you are producing Linux-based applications on a network that has Microsoft Windows-based processors, desktops, and office productivity products, Progent can provide comprehensive network support outsourcing that allows you to focus on your area of high-value know-how without the continual distraction of managing your company information system. By using smart network monitoring and by providing online and on-site assistance as your business needs it, Progent offers an economical way for managing an IT system that features high availability, protection, and performance. Progent's UNIX/Linux developer assistance services feature comprehensive information technology outsourcing, virtual infrastructure, online and in-person service and troubleshooting, network monitoring, and Contact Center services.

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Microsoft Certified IT Consultant for SCDPM 2012 and SharePoint

Progent's Microsoft-certified consultants offer online or in-person support to assist organizations of any size to plan, implement, manage, and repair a backup-and-restore solution based on System Center 2012 Data Protection Manager. Progent's consultants can assist you to upgrade from older releases of Data Protection Manager or from a different backup system, and Progent can optimize your SCDPM 2012 implementation for onsite, cloud, or hybrid environments. Progent offers occasional support for fixing especially challenging issues, or comprehensive project management services. Progent's consultants can also help your business to design Data Protection Manager into an enterprise-class disaster recovery strategy.

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If your organization does not require emergency online support but expects to require assistance with your information system soon, you can conserve time and money and ensure that the appropriate expertise will be ready when you require it by getting in touch with a Progent sales agent and registering as a customer. For details, call 800-993-9400 or send email to information@progent.com.

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macOS Online Services
OS X Troubleshooting Engineers

Progent provides national remote technical support and troubleshooting services for companies who operate Apple macOS and OS X environments or whose information systems feature a mix of Mac and Microsoft products. Progent's experts offer macOS and OS X clients a variety of IT services including desktop assistance, upgrading to the latest version of macOS from other earlier versions of Apple macOS or OS X, plus help with Mac applications. Progent's specialists in Apple technology can also help your business with Apple iPhone and iPad support, or migrating to Apple's iCloud. Remote network consulting offers optimum leverage for your IT budget by protecting client efficiency and limiting the time billed for computer analysis and repair. Sophisticated remote access tools and skilled technicians and consultants allow Progent to solve the majority of IT problems without squandering time and expense by traveling to your location. In most of cases your IT issues can be dealt with over the phone or through a mix of telephone support and remote connectivity. Progent can put you in touch with Cisco CCIE network experts and CISSP certified security professionals to help you with the most difficult network issues.

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Windows and Solaris Information Technology Consulting

If your business runs a UNIX, Linux, or Sun Solaris network or a mixed-platform network, Progent's CISM and ISSAP-premier consultants can help your whole enterprise in a broad array of security topics such as security administration practices, security architecture and models, access control systems and methodology, software development security, business processes security, physical security, telecommunications, infrastructure and web security, and business continuity planning. CISA and CISSP stipulate the core competencies and worldwide standards of performance that information security managers are expected to master. These certification offer IT management the assurance that consultants who have earned their CISM, CISSP or ISSAP certification have the background and theory to offer world-class security management and consulting help.

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Microsoft Exchange Upgrade Online Help
Microsoft Exchange 2000 Upgrade On-site Technical Support

Years of experience with Microsoft's Exchange products has made Progent among the most qualified computer support companies in California for configuring email solutions based on Exchange 2000 Server. Progent is skilled in helping small companies derive all the benefits of Exchange Server under common scenarios including upgrading from Exchange 5.5, migration from an ISP-provided or POP3 mail system, and outsourcing your Microsoft Exchange Server administration.

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Forefront Threat Management Gateway 2010 On-site Support
Online Technical Support for Threat Management Gateway 2010

Microsoft Forefront Threat Management Gateway 2010 builds on the proven security technologies of Microsoft ISA Server 2006 and provides a easily administered Internet gateway that acts as a single-server solution for a variety of security functions including an multi-layer firewall, URL filtering, antimalware, intrusion protection, reputation services, VPN management, plus HTTP/HTTPS inspection. Forefront Threat Management Gateway 2010 includes comprehensive web security logging and reporting features, permits customized reports generated by SQL Server, integrates with Active Directory to simplify authentication, and can be installed as a virtual machine to cut costs and enhance recoverability. Progent's Microsoft engineers can help you to design and carry out pilot and production implementations; integrate Forefront Threat Management Gateway 2010 with Windows 2008, Active Directory, Microsoft SQL Server, Exchange Server 2010, and SharePoint; install Microsoft Forefront Threat Management Gateway 2010 to operate on a virtual server with Microsoft Windows Hyper-V; and provide ongoing consulting and repair services. Progent can also help your organization to upgrade smoothly to Microsoft Forefront Threat Management Gateway from ISA Server.