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Does Progent offer an affordable security solution that can protect all my physical and virtual endpoints?
ProSight Enhanced Security Protection services deliver economical multi-layer protection for physical and virtual servers, desktops, mobile devices, and Exchange email. ProSight ESP uses adaptive security and modern behavior analysis for continuously monitoring and responding to security assaults from all vectors. ProSight ESP offers two-way firewall protection, penetration alerts, device management, and web filtering via leading-edge tools packaged within a single agent managed from a unified console. Progent's security and virtualization consultants can help you to plan and configure a ProSight ESP deployment that addresses your company's unique needs and that helps you prove compliance with government and industry data security regulations. Progent will assist you specify and configure security policies that ProSight ESP will manage, and Progent will monitor your network and react to alarms that require immediate attention. Progent can also assist your company to install and test a backup and restore solution such as ProSight Data Protection Services (DPS) so you can recover rapidly from a destructive security attack such as ransomware. Learn more about Progent's ProSight Enhanced Security Protection (ESP) unified physical and virtual endpoint security and Exchange email filtering.
Can Progent help us integrate our network with Google Cloud Platform?
Progent's Google Cloud Platform (GCP) planning and integration consultants offer affordable remote and onsite support to help companies to migrate any part of their critical IT resources to Google Cloud Platform (GCP). This can reduce management hassle and equipment expense and allow the use of Google's cutting edge AI and machine learning technology. Progent can help your IT team with every phase of Google Cloud Platform integration including requirements analysis, preparedness evaluation, architectural design, pilot testing, configuration, administration, performance tuning, software license management, disaster recovery mechanisms, and security strategies.
How can Progent help us set up a private cloud?
Progent's ProSight Virtual Hosting and management service provides comprehensive hosting of a small organization's servers in an environment that delivers the highest level of availability and scalability and is also simple to migrate to any data center. Progent's Private Cloud hosting options are built on proven virtualization platforms that enable small and midsize companies with multi- platform IT systems to save dramatically on the costs of capital investments, infrastructure support, and IT management while benefiting from enterprise-class fault tolerance and an unprecedented level of vendor independence. Find out about Progent's ProSight family of managed IT services for small and mid-size organizations.
Does Progent offer support for Microsoft Dynamics GP 2015 R2?
Dynamics GP 2015 R2 (formerly Great Plains) features a revamped architecture that enhances cloud readiness, works with popular handheld devices, allows one-time sign-on with Azure AD, and strengthens security and compliance. Progent's experienced Microsoft Dynamics GP 2015 R2 consultants have the depth and breadth of technical skills and hands-on experience to address the many IT and business challenges associated with upgrading to Microsoft Dynamics GP 2015 R2 and can help your organization to carry out a smooth migration that will optimize the business value of your investment in this mission-critical platform.
Can Progent provide advanced consulting support for Cisco Catalyst, Nexus and Meraki switches?
Progent's Cisco CCIE-certified network consultants offer expert remote and on-premises consulting for Cisco's Catalyst, Nexus and Meraki families of fixed and modular switches for environments that run the gamut from small businesses and campus networks to giant data centers and ISPs. Progent can help you to implement Cisco's quickly evolving switching technology to achieve the speed, scale, availability, virtualization, data protection and ease of management demanded by your organization. To learn about Progent's support for Cisco's extensive family of Catalyst switches, refer to Catalyst switch support. To learn about Progent's consulting services for Cisco's Nexus family of data center switches, see Cisco Nexus switch consulting services. To learn about Progent's support services for Meraki switches, see Cisco Meraki switches consulting and troubleshooting services.
Can Progent help us integrate and troubleshoot our Cisco VoIP phones and IP video phones?
Progent's Cisco VoIP phone and video IP phone consultants can help your business to configure, manage, and debug Cisco IP phones, desktop video IP phones and wireless IP handsets. Progent offers expertise for all versions of Cisco's IP phones from legacy Voice over IP products to the newest media phones. Progent's consultants can also help your organization to integrate your VoIP phones and video IP phones with Cisco Unified CM, originally branded CallManager, or with Cisco Unified CM Express to build a state-of-the-art IP-PBX ecosystem for unified messaging and company-wide collaboration. Progent can also assist you to configure Unified CM apps such as Unified CM IM and Presence Jabber, Cisco Unity Express (CUE) for voicemail, Cisco Unified Mobility for Single Number Reach, and Cisco Contact Center Express (Unified CCX or CCX) for creating an advanced customer contact center. Progent's consultants can provide support with any facet of Cisco IP Phone integration including designing dial plans, resolving IP phone registration issues, setting up SIP PSTN trunks and CUBE session border controllers, deploying ISR G2 routers with CUBE internetworking capability, and creating Cisco UCS server failover and Cisco Survivable Remote Site Telephony (SRST) solutions for high availability.
Does Progent offer supplemental or fully outsourced Help Desk services for at-home workers?
Progent can provide small and medium-size organizations supplemental or fully outsourced Help Desk Call Center services for offsite employees. For details about Progent's overflow or comprehensive Help Desk support services for remote workers, visit Help Desk support services for an at-home workforce.
How can Progent help us design and manage a virtualization solution?
Virtualization techniques allow businesses to optimize utilization, streamline network operations, and enhance workload continuity and security. run several virtual servers on one physical processor. Typical usage scenarios for virtualization are resource consolidation, inexpensive hosts for programs that require older OS software, and affordable isolation of software programming or testing environments from on-line ones. Progent's virtual server engineers offer Microsoft Windows Server 2016 Hyper-V hybrid cloud/on-premises solutions, Windows Server 2012 R2 virtual networking consulting services, Windows 2008 Hyper-V Virtual Server help, VMware vSphere and vCloud deployment, VMware NSX virtual network design and integration, and Citrix XenServer assistance. Progent can install virtual machines to maximize performance, fault tolerance and ease of administration while at the same time cutting costs; propose and test business recovery strategies that reduce productivity loss in case of a major failure; and provide continuing maintenance, troubleshooting, and consulting assistance as virtualization technology evolves.
What is Progent's response time for providing online technical support?
Progent's Technical Response Center (TRC) is dedicated to providing the best quality of remote network support offered anywhere for both urgent as well as standard problems. For urgent problems that affect multiple users, crucial people, or a mission-critical application, the Technical Response Center will engage in one hour or less. For standard issues, the TRC is committed to respond in less than two hours. In all cases, your trouble ticket will be generated promptly and correctly, You will be sent a confirmation from the trouble ticket system, and the TRC will get in touch with you regarding each corrected issue to make sure you are comfortable with the resolution and willing to close the ticket. Learn more details about Progent's TRC Customer Commitment.
Does Progent Offer MySQL Application Programming and DBA Services?
Progent's MySQL software developers, database architects, and DBAs offer cost-effective remote database administration or application programming services and can assist businesses of any size to integrate and maintain MySQL in a robust network infrastructure that offers advanced speed, scalability, and security. Progent also has experience assisting businesses migrate databases from an Oracle environment to MySQL.
Can Progent help us automate network infrastructure mapping and management?
ProSight WAN Watch infrastructure management service makes it easy and affordable for small and mid-sized organizations to map out, track, reconfigure and debug their connectivity hardware such as routers, firewalls, and load balancers plus servers, endpoints and other devices. Incorporating state-of-the-art Remote Monitoring and Management technology, WAN Watch ensures that network diagrams are kept current, copies and manages the configuration of almost all devices connected to your network, tracks performance, and sends notices when problems are detected. By automating time-consuming management and troubleshooting processes, WAN Watch can knock hours off ordinary chores like network mapping, expanding your network, finding devices that need important software patches, or identifying the cause of performance problems. Find out about Progent's complete ProSight line of low-cost network monitoring and management services for small and mid-size businesses.
Can Progent help us set up and manage at-home workers?
Progent has 20 years of background assisting small and medium-size businesses to plan, deploy, tune, administer, and debug IT networks that support teleworkers. For details about Progent's expertise for at-home workers, see at-home employees solutions.
Does Progent provide consulting services for Microsoft Small Business Server?
Even though the Microsoft Small Business Server (SBS) family is discontinued, this powerful package is still popular. Progent provides a range of Microsoft SBS consulting services for all releases of the platform. In addition, Progent's Windows Server 2012 R2 Essentials consultants can help your business to assess the possible benefits of moving from an on-premises environment based on SBS 2011 or earlier to a hybrid onsite/cloud computing model by implementing an upgrade to Windows Server 2012 R2 Essentials and to Microsoft's cloud-hosted applications. Regardless whether your resources are hosted on a local datacenter, in the cloud, or across a hybrid mix of environments, Progent can provide comprehensive consulting, technical support, and software design and programming services for Microsoft's strategic platforms including Windows Server, Exchange Server, SharePoint, and SQL Server.
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If your small business is in Stanislaus County
and you require technical support, IT outsourcing, or high-level expertise from a certified Progent consultant,
call 209-653-5404 or visit Contact Progent.