Onsite Service Available in Stanislaus County, Modesto, Turlock, Ceres, Oakdale, Riverbank, Patterson, Waterford, Newman, Hughson

Sacramento Central Valley Contact Information:
Progent offers consulting services and onsite technical support throughout the Sacramento Metro Area.

Onsite IT Consulting
Progent locations in Sacramento Central Valley

City Address Phone Link
Modesto 931 10th Street
Modesto, CA 95354
(209) 653-5404 Modesto Network Support Services
Rancho Cordova 1750 Prairie City Road
Folsom, CA 95630
(571) 302-7958 Rancho Cordova Network Support Services
Roseville 2999 Douglas Blvd.
Roseville, CA 95661
(916) 910-1200 Roseville Network Support Services
Sacramento 1100 North Market
Sacramento, CA 95834
(916) 273-1400 Sacramento Network Support Services
Stockton 4719 Quail Lakes Dr
Stockton, CA 95207
(209) 677-1007 Stockton Network Support Services
Vacaville 3336 N Texas St, Suite 248
Fairfield, CA 94533
(707) 470-1313 Vacaville Network Support Services

More Questions and Answers

Can Progent help our company deploy and manage Microsoft Teams?
Microsoft Teams is the replacement for Skype for Business Online as Microsoft's premier cloud service for real-time conversation and cooperation. Progent's Teams experts can assist you to plan an upgrade to Microsoft Teams from Skype for Business Online and install, administer, and troubleshoot a cloud-based or mixed deployment of Teams. Progent can help you to integrate Teams with Microsoft 365 apps, Exchange Online, SharePoint Online, and your phone system.

Can Progent help us with desktop and mobile device configuration management?
Progent's Microsoft-certified consultants offer System Center 2012 Configuration Manager design and deployment, Microsoft System Center 2016 Configuration Manager (SCCM 2016) hybrid cloud integration, and Intune consulting to consolidate and simplify the administration of your desktops along with your Cloud-connected mobile devices. Progent can help you to upgrade efficiently to SCCM 2012 from an older device and application management solution or help you to modify your existing SCCM 2012 environment to support your changing business requirements.

Can Progent help us integrate our network with Google Cloud Platform?
Progent's Google Cloud Platform (GCP) planning and integration consultants offer affordable online and onsite consulting to help organizations to migrate all or part of their core IT infrastructure to Google Cloud Platform services. This can reduce time and equipment costs and enable the use of Google's state-of-the-art AI and machine learning tools. Progent can assist your IT team with every aspect of Google Cloud Platform integration including requirements analysis, preparedness evaluation, system design and review, pilot testing, deployment, centralized administration, performance optimization, licensing management, disaster recovery solutions, and security.

What online services are available for maintaining Cisco routers?
Some of the common online Cisco router consulting services available from Progent include configuring domain name, IP addressing, routing maps, NTP, and user accounts; setting up iBGP, aggregation, BGP to EIGRP redistribution, and ECN gateways; reviewing BGP peering arrangements, routing configuration, and BGP peering; upgrading router's IOS image; validating failover; troubleshooting VPN tunnel problems; making a network diagram and documenting router setup; plus security and redundancy strategy.

What are the advantages of being a Microsoft-certified Partner?
Because Progent is a Microsoft-certified Partner, each Progent MCSE support specialist and IT consultant has access to the technical and training tools required to offer the best network support available. Progent has world-class expertise in the architecture, implementation and troubleshooting of Microsoft-based information network solutions. Progent's Microsoft-certified IT support professionals offer Active Directory consulting, MS Exchange Server 2016 planning and deployment, Microsoft Exchange Server 2013 integration, Exchange 2010 support, Exchange Server 2003 troubleshooting, Windows Server 2016 hybrid cloud solutions, Windows Server 2012 R2 planning and deployment, Windows 2008 Server consulting, plus Windows 10 migration consulting, Microsoft Windows 8.1 support, Microsoft Windows 7 technical support, Microsoft Office 365 support and training, and Dynamics GP (Great Plains) customization.

Does Progent offer stealth penetration testing services?
Stealth intrusion testing is an important component of any overall IT system security strategy. Progentís security experts can perform thorough unannounced penetration security checks without the knowledge of your company's internal network support resources. Stealth penetration testing shows whether current security defense tools such as intrusion detection warnings and event log analysis are properly configured and consistently monitored.

What are the advantages of Progent's model for remote support?
Many IT issues can be resolved quickly by Progent's group of remote service experts. This eliminates lost productivity that can be caused by waiting for an on-site consultant to show up in person. Furthermore, many freelance consultants and IT consulting groups demand minimum service charges that may turn a ten-minute visit into a 2-hour expense. Progentís model of charging per minute and charging only for service that is delivered allows Progentís remote service experts to resolve hundreds of small problems daily at the lowest feasible cost. In addition, the confidence of knowing there is reliable access to Progent's expert team of technical consultants opens the gates to a new realm of powerful network solutions that many small organizations would otherwise shy away from for fear of having insufficient support resources.

Can Progent provide a remote Help service for our small business?
Progent's Standard Help Desk Services offer a comprehensive service desk solution that handles all aspects of remote desktop technical support from service requests through ticketing, managing ownership, remote desktop control, progress tracking, problem resolution, and and reporting. Intended for small organizations with few if any full-time service personnel for end users, Progent's Standard Help Desk Services provide remote support at a significant discount off Progent's regular desktop service rates. Progent can also provide fast as-needed escalation to subject matter experts to resolve challenging problems. For details, see Progentís online Help Desk services for small organizations.

Can Progent help us configure and troubleshoot Cisco Unified Communications Manager (CUCM) or CallManager?
Cisco Unified Communications Manager (Unified CM), originally branded CallManager, acts as the core of Cisco's communications and collaboration solution. Unified Communications Manager and Cisco Unified CM Express (CME) offer a location-independent IP-PBX solution by integrating closely with unified messaging apps like Cisco Unified Communications Manager IM and Presence Service, Cisco Unity Express for voicemail management, Cisco Unified Mobility for Single Number Reach, and Unified Contact Center Enterprise (UCCE) for creating a highly automated customer contact solution. Progent's CCIE-certified CUCM and CallManager consultants can help with any facet of CUCM support and troubleshooting in areas such as integrating VoIP phones and desktop video IP phones, designing dial plans, setting up SIP trunks and CUBE internetworking, deploying ISR G2 routers with CUBE networking support, creating UCS server clustering solutions for high availability, and integration with Microsoft Exchange Server.

More Questions and Answers

If your small business is in Stanislaus County and you need technical help, information technology outsourcing, or top-level expertise from a certified Progent consultant, call 209-653-5404 or visit Contact Progent.

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    Progent can help you design, deploy, manage, and repair an efficient Wi-Fi network architecture, select appropriate technology, and configure access points, bridges, radio antennas, wireless controllers, and other wireless accessories. Progent can also help you build a complete 802.11x network security strategy that is well aligned with the security plan for your overall business network.

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    Progent offers the services of an accredited engineer with an extensive background deploying products from the leading telepresence providers including Cisco/Tandberg, Polycom, LifeSize and Radvision and can assist your company to plan, install, expand, or maintain a telepresence environment that preserves your current investment and maximizes the business value of your information system. Progent can also provide the services of network infrastructure engineers who can help companies of all sizes to create and troubleshoot a communications network that delivers the performance, reliability, security, and expandability required to support your telepresence environment.

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    Progentís Cisco Security/VPN professionals and CCIE and CCNP certified experts can help your small or medium sized business deploy and maintain Ciscoís security and Virtual Private Network technology such as routers, switches, firewalls, intrusion detection systems and VPN access concentrators. Cisco VPN solutions include both remote access and site-to-site VPNs with Cisco IOS Software and AIM hardware encryption cards, and hardware devices, such as a VPN concentrator, router, Cisco PIX Firewall, or dedicated VPN server for dial-up services. Cisco VPN solutions are easy to manage and provide the versatility to expand with your changing business requirements. Progentís Cisco-Certified network consultants support Ciscoís complete line of products aimed at eliminating data pilfering, virus and worm outbreaks, DDoS attacks, and other security risks to your network. Progent can show you how to deploy Cisco products to achieve secure access, intrusion protection, and comprehensive Identity services based on Cisco Access Control Server using RADIUS security and TACACS to establish a centralized user access control framework for user authentication, permissions, and tracking from a graphical Web interface.

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    VMware vCloud Suite Specialists

    VMware's popular Site Recovery Manager (SRM) is an extension to VMware vCenter that lets you orchestrate, automate and test a repeatable workflow for recovering services rapidly following an outage. Site Recovery Manager provides centrally managed and automated disaster recovery, application mobility, plus transparent site migration, failback and re-protect. SRM also allows transparent testing for site recovery, upgrades and patches and can generate audit reports to verify complete service recovery, validate SLAs and demonstrate disaster recovery compliance. Progent can provide the support of a VCDX certified VMware Site Recovery Manager consulting expert to help you to design, deploy, test and administer a DR solution powered by VMware SRM.

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    Progent's Palo Alto Networks firewall experts can show you how to choose, deploy, and manage Palo Alto Networks firewalls to provide a modern cybersecurity solution that extends across your on-premises and cloud assets and protects any user at any location with any endpoint device.

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    web application development Professionals

    For assistance creating, improving, or troubleshooting applications for Windows, any version of Linux, or the Web, Progentís expert team of programmers, database architects, and software project managers can help make sure you get the job done on schedule and within your budget. Progent's seasoned application developers can provide affordable and efficient remote help for projects as simple as writing Vidual Basic macros for Office Excel or as challenging as rolling out line-of-business RDBMS applications built on SQL Server or Oracle.

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    Progent's certified Internet Security and Acceleration Server consultants have long experience developing Microsoft ISA Server-based security solutions for information systems with many sites, remote workers, and mission-critical web applications. Progent's Microsoft Firewall experts can assist your company in designing and deploying a configuration of ISA 2000 Server or ISA 2004 Server that supports your network security requirements without overly restricting your IT system accessibility. Progent's consultants can help you migrate from Microsoft Proxy Server from ISA 2000 Server to ISA 2006 Enterprise Edition Server or ISA 2006 Standard Edition Server.

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  • Top System Center 2016 and Linux Integration Outsourcing
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    System Center 2016 provides major improvements in the management of hybrid cloud environments by offering comprehensive integration with Windows Server 2016, Windows 10 clients; seamless integration of heterogeneous networks that incorporate Linux, Hyper-V and VMware; and better public and private cloud support such as tighter integration with Microsoft Intune for Apple iPhone and Android smartphone administration plus built-in integration with Microsoft Operations Management Suite for cloud-enhanced analytics. Progent's Microsoft-certified consulting team offers world-class online and onsite expertise for all components of System Center 2016 including Operations Manager, Configuration Manager, Virtual Machine Manager, Data Protection Manager, Orchestrator, and Service Manager (SCSM). Progent can help you to design and install a new implementation of Microsoft System Center 2016, extend or optimize an existing one, migrate smoothly from a prior release of System Center, or troubleshoot your System Center solution.

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  • Engineer Network Security Scan
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    Progent offers two ultra-affordable service bundles designed to enable small businesses to receive a professional security evaluation from a certified security consultant. With Progent's External Security Inventory Checkup, a security engineer runs a comprehensive test of your network from outside your company firewall to uncover possible weaknesses in the security posture you present to the outside world. With Progent's Internal Network Security Inventory Scan, an engineer runs a network scan from an authorized machine within your company firewall to evaluate vulnerabilities to internal assaults. Both security inventory services are set up and run from a protected remote site.

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