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Can Progent help our company deploy and manage Microsoft Teams?
Microsoft Teams is the replacement for Skype for Business Online as Microsoft's premier cloud service for real-time conversation and cooperation. Progent's Teams experts can assist you to plan an upgrade to Microsoft Teams from Skype for Business Online and install, administer, and troubleshoot a cloud-based or mixed deployment of Teams. Progent can help you to integrate Teams with Microsoft 365 apps, Exchange Online, SharePoint Online, and your phone system.
Can Progent help us with desktop and mobile device configuration management?
Progent's Microsoft-certified consultants offer System Center 2012 Configuration Manager design and deployment, Microsoft System Center 2016 Configuration Manager (SCCM 2016) hybrid cloud integration, and Intune consulting to consolidate and simplify the administration of your desktops along with your Cloud-connected mobile devices. Progent can help you to upgrade efficiently to SCCM 2012 from an older device and application management solution or help you to modify your existing SCCM 2012 environment to support your changing business requirements.
Can Progent help us integrate our network with Google Cloud Platform?
Progent's Google Cloud Platform (GCP) planning and integration consultants offer affordable online and onsite consulting to help organizations to migrate all or part of their core IT infrastructure to Google Cloud Platform services. This can reduce time and equipment costs and enable the use of Google's state-of-the-art AI and machine learning tools. Progent can assist your IT team with every aspect of Google Cloud Platform integration including requirements analysis, preparedness evaluation, system design and review, pilot testing, deployment, centralized administration, performance optimization, licensing management, disaster recovery solutions, and security.
What online services are available for maintaining Cisco routers?
Some of the common online Cisco router consulting services available from Progent include configuring domain name, IP addressing, routing maps, NTP, and user accounts; setting up iBGP, aggregation, BGP to EIGRP redistribution, and ECN gateways; reviewing BGP peering arrangements, routing configuration, and BGP peering; upgrading router's IOS image; validating failover; troubleshooting VPN tunnel problems; making a network diagram and documenting router setup; plus security and redundancy strategy.
What are the advantages of being a Microsoft-certified Partner?
Because Progent is a Microsoft-certified Partner, each Progent MCSE support specialist and IT consultant has access to the technical and training tools required to offer the best network support available. Progent has world-class expertise in the architecture, implementation and troubleshooting of Microsoft-based information network solutions. Progent's Microsoft-certified IT support professionals offer Active Directory consulting, MS Exchange Server 2016 planning and deployment, Microsoft Exchange Server 2013 integration, Exchange 2010 support, Exchange Server 2003 troubleshooting, Windows Server 2016 hybrid cloud solutions, Windows Server 2012 R2 planning and deployment, Windows 2008 Server consulting, plus Windows 10 migration consulting, Microsoft Windows 8.1 support, Microsoft Windows 7 technical support, Microsoft Office 365 support and training, and Dynamics GP (Great Plains) customization.
Does Progent offer stealth penetration testing services?
Stealth intrusion testing is an important component of any overall IT system security strategy. Progentís security experts can perform thorough unannounced penetration security checks without the knowledge of your company's internal network support resources. Stealth penetration testing shows whether current security defense tools such as intrusion detection warnings and event log analysis are properly configured and consistently monitored.
What are the advantages of Progent's model for remote support?
Many IT issues can be resolved quickly by Progent's group of remote service experts. This eliminates lost productivity that can be caused by waiting for an on-site consultant to show up in person. Furthermore, many freelance consultants and IT consulting groups demand minimum service charges that may turn a ten-minute visit into a 2-hour expense. Progentís model of charging per minute and charging only for service that is delivered allows Progentís remote service experts to resolve hundreds of small problems daily at the lowest feasible cost. In addition, the confidence of knowing there is reliable access to Progent's expert team of technical consultants opens the gates to a new realm of powerful network solutions that many small organizations would otherwise shy away from for fear of having insufficient support resources.
Can Progent provide a remote Help service for our small business?
Progent's Standard Help Desk Services offer a comprehensive service desk solution that handles all aspects of remote desktop technical support from service requests through ticketing, managing ownership, remote desktop control, progress tracking, problem resolution, and and reporting. Intended for small organizations with few if any full-time service personnel for end users, Progent's Standard Help Desk Services provide remote support at a significant discount off Progent's regular desktop service rates. Progent can also provide fast as-needed escalation to subject matter experts to resolve challenging problems. For details, see Progentís online Help Desk services for small organizations.
Can Progent help us configure and troubleshoot Cisco Unified Communications Manager (CUCM) or CallManager?
Cisco Unified Communications Manager (Unified CM), originally branded CallManager, acts as the core of Cisco's communications and collaboration solution. Unified Communications Manager and Cisco Unified CM Express (CME) offer a location-independent IP-PBX solution by integrating closely with unified messaging apps like Cisco Unified Communications Manager IM and Presence Service, Cisco Unity Express for voicemail management, Cisco Unified Mobility for Single Number Reach, and Unified Contact Center Enterprise (UCCE) for creating a highly automated customer contact solution. Progent's CCIE-certified CUCM and CallManager consultants can help with any facet of CUCM support and troubleshooting in areas such as integrating VoIP phones and desktop video IP phones, designing dial plans, setting up SIP trunks and CUBE internetworking, deploying ISR G2 routers with CUBE networking support, creating UCS server clustering solutions for high availability, and integration with Microsoft Exchange Server.
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and you need technical help, information technology outsourcing, or top-level expertise from a certified Progent consultant,
call 209-653-5404 or visit Contact Progent.