Sacramento Central Valley Contact Information:
Progent offers consulting services and onsite technical support throughout the Sacramento Metro Area.
| City | Address | Phone | Link |
| Modesto | 931 10th Street Modesto, CA 95354 United States |
(209) 653-5404 | Modesto Network Support Services |
| Rancho Cordova | 1750 Prairie City Road Folsom, CA 95630 United States |
(571) 302-7958 | Rancho Cordova Network Support Services |
| Roseville | 2999 Douglas Blvd. Roseville, CA 95661 United States |
(916) 910-1200 | Roseville Network Support Services |
| Sacramento | 1100 North Market Sacramento, CA 95834 United States |
(916) 273-1400 | Sacramento Network Support Services |
| Stockton | 4719 Quail Lakes Dr Stockton, CA 95207 United States |
(209) 677-1007 | Stockton Network Support Services |
| Vacaville | 3336 N Texas St, Suite 248 Fairfield, CA 94533 United States |
(707) 470-1313 | Vacaville Network Support Services |
Does Progent support 365 Total Backup (formerly Altaro Office 365 Backup) for Microsoft 365?
Microsoft 365 provides rudimentary archiving but does not include integrated support for key data protection capabilities such as Exchange backups or long-term point-in-time data recovery for OneDrive for Business or SharePoint Online. Hornetsecurity's 365 Total Backup (formerly called Altaro O365 Backup), delivers a full-featured BDR solution for automatic backup and rapid restoration of all your company's Microsoft 365 mailboxes, Microsoft Teams Chats, SharePoint documents, OneDrive for Business files, and the contents of Windows endpoints. Progent is an authorized Hornetsecurity/Altaro partner and has designed ProSight Data Protection Services (DPS) 365 Total Backup to provide end-to-end managed services for Hornetsecurity's 365 Total Backup suite. ProSight Data Protection Services 365 Total Backup provides a low-cost backup-as-a-service solution that guards Microsoft 365 users against data loss or corruption caused by user or software error, malicious deletion, and malware attacks like ransomware. For details, see ProSight Data Protection Services 365 Total Backup solutions for Microsoft 365.
Can Progent help configure and integrate Cisco wireless VoIP phones?
Creating solutions with Cisco's wireless IP phones usually requires that IT teams set up and fine tune many key pieces of your wireless environment such as access points, routers, wireless LAN controllers, and network management tools. Progent's wireless IP phone configuration and troubleshooting experts can provide online and onsite support to help you create and administer a Cisco wireless VoIP phone solution by providing integration services that range from troubleshooting the configuration of a wireless IP phone or AP to offering project management outsourcing or co-sourcing services for modernizing the Wi-Fi architecture of a campus.
How can Progent's consultants help with Microsoft SQL Server?
Progent's SQL Server consultants, database application developers, database administration experts, project management consultants, Cisco CCIE-certified network engineers, disaster recovery/business continuity planning specialists, and IT security professionals can help you to support and expand your SQL Server solution, create or troubleshoot database software, assess the likely benefits of upgrading SQL Server 2016 or transitioning to Microsoft SQL Server 2019 from an earlier version of SQL Server or from a legacy RDBMS platform, set up pilot environments at your site or at Progent's lab, plan and execute an efficient transition to SQL Server, and configure an efficient and secure network infrastructure that lets you maximize the strategic benefit of Microsoft SQL Server.
Can Progent help me integrate my Mac workstations with Exchange-based email?
Progent's Microsoft-certified consultants and experts in Virtual PC for Mac technology can help your company to integrate your Apple macOS and OS X workstations and laptops with your Microsoft Exchange server through expert Microsoft 365 Outlook for Mac consulting services. Progent will ensure that your Microsoft Exchange Server is correctly configured and that WebDAV, LDAP and Outlook Web App or Web Access are properly enabled. Progent can also provide a full array of Microsoft Exchange support services including systems integration, troubleshooting, security, mobile support, performance tuning, plus spam and virus filtering and email encryption. Progent also offers customized one-on-one macOS education.
Why does Progent recommend upgrading from legacy versions of Exchange Server to Exchange Server 2016 or later?
Exchange 2016 offers significant enhancements over previous versions of the Exchange platform with features including native capability for fault-tolerant mailbox server clusters known as Database Availability Groups support for commodity disk storage to slash the expense of big e-mail inboxes, a more powerful OWA web client that works with all popular browsers, advanced voice mail handling featuring voice-to-text translation, and a variety of mechanisms for improving security and regulatory compliance. Microsoft estimates that if carefully deployed, current versions of Exchange Server can reduce email costs by as much as 80%. Since Microsoft has stopped supporting legacy Exchange Server, businesses have another reason to ask Progent's Microsoft Exchange 2016 Server engineers about upgrading to the newest version of Microsoft Exchange.
How can Progent help us set up a private cloud?
Progent's ProSight Virtual Hosting outsourcing service provides comprehensive hosting of a small company's servers in a solution that delivers the maximum degree of availability and scalability and is also easy to move to any data center. Progent's Private Cloud hosting options are built upon mature virtualization techniques that allow small and midsize businesses with mixed- platform IT systems to save significantly on the costs of capital investments, system maintenance, and network administration while benefiting from world-class fault tolerance and an unmatched level of vendor flexibility. Find out more about Progent's ProSight portfolio of managed IT services for small organizations.
Does Progent support Microsoft and Cisco technology exclusively?
Progent's concentration is Microsoft software and Cisco network technology, but
Progent has extensive experience in the design, installation, and integration of seamless networks
that combine products from various popular vendors. Services offered by Progent include Mac and iPad consulting, Linux integration, Sun coexistence with Windows, Apple iPhone and iPad integration, Android smartphone integration and management, RIM BlackBerry integration, Citrix Virtualization support, plus consulting for Computer Associates, HP/Compaq,
Dell Computers, IBM, Symantec, Trend Micro, VERITAS, and WatchGuard.
Why should a small business outsource IT support?
Whether it involves architecting IT system infrastructure, setting up or outsourcing a Help Desk, deploying a new messaging solution, or building an on-line eCommerce system, outsourcing your network support services can control costs and reduce risks, allowing network service expenses to expand in a more steady and controlled way than is possible by building up a big, comprehensive internal IT staff.
Can Progent help set up pilot systems to help our company test new technology?
The Progent Test and Training Lab located at the QTS (formerly Herakles) Data Center in Sacramento is available for testing mission-critical applications, developing efficient system upgrade methodologies, assessing and tuning performance, planning or verifying business continuity solutions, resolving compatibility issues, and establishing training systems for new products and technologies. For Progent clients who lack adequate in-house resources to configure proper test systems, Progent's Test and Training Lab reduces capital outlay and engineering risk and helps keep vital network projects on schedule.
How can Progent help us configure and manage Wi-Fi networks based on Ubiquiti UniFi Wi-Fi access points?
Ubiquiti's UniFi line of Wi-Fi network devices includes a wide selection of WiFi 6/6E access points, security gateways, and managed switches. UniFi devices running on multiple sites with thousands of access points can be remotely provisioned and administered with Ubiquiti's free UniFi Controller software, which centralizes and simplifies deployment, discovery, management, optimization, debugging, monitoring, and analytics. Progent offers the expertise of seasoned wireless professionals who can help your organization to determine the benefits of Ubiquiti’s UniFi technology for your business and assist you to design, deploy, administer, and troubleshoot your UniFi ecosystem. To learn more, visit Ubiquiti UniFi Wi-Fi access points consulting and WLAN integration.
Does Progent offer ERP consulting services for SyteLine/Infor CloudSuite Industrial?
Infor CloudSuite Industrial, formerly known as SyteLine, is an ERP platform that incorporates more than a quarter century of experience assisting manufacturing and service companies to simplify complicated supply chains and streamline key business processes to bring products to market fast and adhere to customer commitments dependably. Progent can provide the expertise of an ERP specialist with more than 20 years of background working with the SyteLine/CloudSuite Industrial platform. Progent can provide online or onsite services that can range from as-needed advice to comprehensive solution planning and project management. Sample services offered by Progent for CloudSuite Industrial/SyteLine include implementation, migration, process improvement, application development, Configure/Price/ Quote, web site integration, debugging, data conversion, Excel and SQL integration, training, and DBA services. For more information, refer to SyteLine/Infor CloudSuite ERP Expertise.
Does Progent offer consulting services for Microsoft Office and Microsoft 365?
Progent's Office and Microsoft 365 consultants can help businesses to incorporate Microsoft Office desktop and Microsoft 365 apps including Office Excel, Office Word, PowerPoint, Outlook, Microsoft Access, Visio and OneNote into a seamless productivity solution that provides fast return on investment and enables improved business results. Progent can help you to interface Microsoft Office or Microsoft 365 apps with each other and with other core Microsoft platforms including SharePoint, Exchange Server and Microsoft SQL Server deployed on-premises or hosted in the cloud. Progent can also assist you to fix compatibility problems with different releases of Office desktop and offers customized online Office and Microsoft 365 training to individuals or teams.
Can Progent help us manage the personally owned endpoint devices of our at-home workers?
Progent can assist small and medium-size companies to configure efficient remote endpoint management and monitoring solutions for maintaining endpoints used by an offsite workforce. To learn about ways Progent can assist your organization to manage and monitor the remote endpoints of your teleworkers, go to consulting for managing and monitoring the remote endpoints of your at-home workforce.