|2570 N. First Street, 2nd Floor
San Jose, CA 95131
||San Jose Network Support Services
||37053 Cherry Street
Newark, CA 94560
||Fremont Network Support Services
||26250 Industrial Blvd
Hayward, CA 94545
||Hayward Network Support Services
||1300 Clay Street
Oakland, CA 94612
||Oakland-Berkeley Network Support Services
||3790 El Camino Real
Palo Alto, CA 94306
||Palo Alto Network Support Services
||755 Baywood Drive, 2nd Floor
Petaluma, CA 94954
||Petaluma Network Support Services
||4695 Chabot Dr, Suite 200
Pleasanton, CA 94588
||Pleasanton Network Support Services
||6520 Lonetree Blvd
Rocklin, CA 95765
||Roseville Network Support Services
||1100 N Market Blvd
Sacramento, CA 95834
||Sacramento Network Support Services
||388 Market Street
San Francisco, CA 94111
||San Francisco Network Support Services
||2570 N. First Street, 2nd Floor
San Jose, CA 95131
||San Jose Network Support Services
||1900 S Norfolk, Suite 350
San Mateo, CA 94403
||San Mateo Network Support Services
||700 Larkspur Landing Cir
Larkspur, CA 94939
||San Rafael Network Support Services
||101 Cooper St, #4526
Santa Cruz, CA 95062
||Santa Cruz Network Support Services
||131 Stony Circle
Santa Rosa, CA 95401
||Santa Rosa Network Support Services
||3336 N Texas St
Fairfield, CA 94533
||Vacaville Network Support Services
||1261 Locust St
Walnut Creek, CA 94596
||Walnut Creek Network Support Services
More Questions and Answers
How can Progent help my company filter spam, email-borne viruses, and Directory Harvest Attacks?
ProSight Email Guard is Progent's spam filtering service that incorporates the infrastructure of leading information security vendors to deliver centralized control and world-class security for all your email traffic. The hybrid architecture of Progent's Email Guard managed service integrates a Cloud Protection Layer with a local gateway appliance to offer advanced protection against spam, viruses, Dos Attacks, Directory Harvest Attacks (DHAs), and other email-borne malware. ProSight Email Guard's Cloud Protection Layer serves as a preliminary barricade and keeps the vast majority of unwanted email from making it to your network firewall. This decreases your exposure to external attacks and saves network bandwidth and storage. ProSight Email Guard's onsite security gateway device adds a further layer of inspection for incoming email. For outbound email, the onsite gateway offers AV and anti-spam protection, DLP, and email encryption. The on-premises security gateway can also assist Microsoft Exchange Server to monitor and safeguard internal email traffic that originates and ends within your corporate firewall.
Does Progent offer consulting support for Cisco's Meraki cloud-managed Wi-Fi access points?
Progent's Meraki Wi-Fi access point consultants provide online and on-premises support to help organizations of all sizes to plan, deploy, maintain, expand or troubleshoot Wi-Fi networks that utilize Cisco Meraki cloud-managed APs. Progent can assist you to configure and support Cisco's Meraki-based Wi-Fi networks for sites that range from a teleworker's home or a remote office to a large campus or a nationwide enterprise. Progent can also help you to integrate other Cisco products such as Catalyst, Nexus and Meraki switches, ASR routers and ASA firewalls to create a cohesive ecosystem that provides the same connectivity, responsiveness, security, manageability and availability for wired and wireless clients regardless of their mobility or device. (See Meraki switches consulting services.)
How can Progent help us monitor and manage our servers and desktops?
ProSight LAN Watch is Progentís server and desktop remote monitoring managed service that incorporates state-of-the-art remote monitoring and management (RMM) techniques to help keep your IT system running at peak levels by tracking the state of critical assets that power your information system. When ProSight LAN Watch uncovers an issue, an alert is transmitted automatically to your designated IT personnel and your assigned Progent engineering consultant so any looming problems can be resolved before they have a chance to disrupt productivity. Learn about Progent's complete ProSight series of low-cost network monitoring and management services for small and medium-size businesses.
Does Progent Offer MySQL Application Programming and DBA Services?
Progent's MySQL application programmers, database architects, and DBAs can provide affordable remote DBA or software development support and can assist businesses of all sizes to integrate and manage MySQL within a reliable network infrastructure that provides advanced performance, expandability, and security. Progent also has experience assisting businesses migrate databases from Oracle to MySQL.
Can Progent provide email content filtering and data leakage protection?
Progent's data loss prevention consultants and data leakage protection consultants can help you to configure Progent's ProSight Email Guard Security Gateway to enforce your content security policies for monitoring the content of outbound email messages and attachments and preventing users from sending confidential or unauthorized data or spam. ProSight Email Guard's outbound email content filtering solutions can also help your business avoid being blacklisted and keep compliant with industry privacy standards and government requirements including HIPPA, Sarbanes-Oxley and PCI DSS. Read about the entire ProSight family of low-cost managed services for small organizations.
Does Progent offer ERP consulting services for SyteLine/Infor CloudSuite Industrial?
Infor CloudSuite Industrial, previously called SyteLine, is an ERP solution that incorporates over a quarter century of experience helping manufacturing, distribution and service companies to manage complex supply chains and streamline key processes to bring products to market quickly and adhere to customer schedules consistently. Progent offers the skills of an ERP consultant with over two decades of background with the SyteLine/CloudSuite Industrial product family. Progent can provide online or on-premises consulting that can range from as-needed guidance to comprehensive solution design and project management outsourcing or co-sourcing. Sample consulting services available from Progent for Infor CloudSuite Industrial include implementation, upgrades, process improvement, customization, CPQ, web site integration, debugging, ETL, Office 365 integration, training, and DBA services. For more information, visit SyteLine/Infor CloudSuite Industrial ERP Consulting Services.
Does Progent offer support for NetApp SAN storage solutions?
Progent can provide enterprise customers remote or on-premises NetApp SAN consulting services for NetApp's entire portfolio of SAN storage software and hardware products including Data ONTAP data management, MetroCluster array-based clustering, FlexPod private cloud architecture, SnapMirror, SnapVauly incremental backup, Virtual Storage Console for VMware, MultiStore/vFiler for secure IP space separation, OnCommand Reporting and Insight analytics, and NetApp's All-Flash, Hybrid Flash, V-Series and N-Series hardware products. Areas of NetApp SAN storage technology supported by Progent include system dsign, cloud integration, virtualization, migrations, non-disruptive patching, system management, security and compliance, high availability, and remediation. Progent can provide Level 3 support to assist you to resolve problems with NetApp SAN environments quickly and affordably based on industry best practices.
Why does Progent recommend upgrading from Exchange Server 2003 to Exchange Server 2016 or later?
Exchange Server 2016 provides important enhancements over previous versions of Exchange with features including native support for fault-tolerant mailbox server clustering called Database Availability Groups or DAGs support for low-cost disk drives to slash the expense of big inboxes, a feature-rich web client compatible with all popular browsers, advanced voice mail capability featuring voice-to-text translation, and a variety of mechanisms for improving data protection and regulatory compliance. Microsoft calculates that if carefully configured, current versions of Exchange Server can reduce email costs by 50-80%. Since Microsoft has terminated support for Microsoft Exchange Server 2003, businesses have an additional incentive to ask Progent's Microsoft Exchange 2016 Server consultants about migrating to the latest release of Exchange.
What are the most popular consulting services available from Progent for large enterprises?
Progent's popular enterprise IT support services include:
Can Progent help configure and integrate Cisco wireless VoIP phones?
- Designing, piloting, configuring and troubleshooting Microsoft-based IT solutions by offering services including complex Active Directory configurations, MS Exchange 2016 Server planning and deployment, Exchange 2013 Server integration, System Center 2016 Configuration Manager (SCCM 2016) hybrid cloud integration, System Center 2012 Configuration Manager deployment, and MS SQL Server integration
- Setting up and managing network monitoring software including Microsoft System Center Operations Manager
- For companies looking for assistance with Windows Server 2016 hybrid cloud solutions, migrating to Windows Server 2012 R2 or migrating to Microsoft Exchange 2016, Progent can help with project management and can also provide short-term personnel to assist with roll-outs at locations in and major cities across the U.S.
- Online access to Cisco-certified CCIE network troubleshooting engineers to repair tough network problems affecting the availability or performance of complex IT systems
- Senior enterprise project managers to assist customers to follow leading practices to ensure that development or deployment projects are successfully completed on time and within budget
- Continuity planning experts to prepare for a disastrous event by addressing not only IT issues but also business logistics such as notification solutions, temporary work space, alternative transportation, and mandated reporting
- Experience in helping enterprises create a comprehensive security strategy that includes state-of-the-art technology from Microsoft and Cisco and adheres to industry leading practices
- Security assessment packages to provide a professional and thorough security audit from a group of certified security consultants
Successful integration of Cisco's wireless VoIP phones typically demands that IT teams configure and fine tune many components of your Wi-Fi environment including APs, routers and switches, wireless LAN controllers, and management tools. Progent's wireless VoIP phone configuration experts offer online and on-premises assistance to help you create and manage a Cisco wireless VoIP phone solution by providing integration services that range from troubleshooting the configuration of a wireless IP phone or access point to providing comprehensive project management outsourcing or co-sourcing services for modernizing the Wi-Fi infrastructure of a campus.
Can Progent help me maintain or upgrade my Exchange 2010 system?
Enhancements in Exchange 2010 for software-driven telephony include speech-to-text conversion for quickly scanning your messages instead of playing back every call, automatic attendants to greet callers and help them to work through your voice mail menus, rules-based call answering procedures to forward or filter incoming calls based on ID or contact information, and text messaging notifications about unanswered calls or messages. While Exchange 2010 remains a reliable messaging solution, more powerful releases of Exchange Server have replaced it. Progent's Microsoft Exchange Server 2010 experts can assist you to manage and troubleshoot your existing Exchange 2010 environment. Progent's Microsoft Exchange Server 2016 experts and Exchange Online cloud integration specialists can also help you assess the business benefits and technical challenges of migrating to a modern, release of Exchange.
Can Progent help us deploy System Center Data Protection Manager for automated backup?
System Center 2016 Data Protection Manager (SCDPM 2016) provides small to mid-size organizations near-continuous backup and easy restore capabilities for Microsoft-based networks. Data Protection Manager 2016 offers application-aware protection for critical workloads like Microsoft SQL, Exchange and SharePoint Server, protects Windows and Linux VMs, works with virtual machines running on Windows Hyper-V as well as VMware, and can use Microsoft Azure for cloud backup and recovery. Progent's Microsoft-certified DPM 2016 consulting experts can help you to plan, deploy, manage, and troubleshoot an enterprise-wide backup/restore system built around Data Protection Manager 2016. Progent can help you to upgrade from a previous version of Data Protection Manager or from an outdated system, and Progent can tune your DPM 2016 ecosystem for on local, hosted, cloud or hybrid deployment models. Progent can provide online or onsite support and can provide occasional guidance to help you through challenging issues or deliver end-to-end project management services to help you complete your SCDPM 2016 deployment on time and on budget.
More Questions and Answers
If your small business is in Stanislaus County
and you are in need of technical help, information technology outsourcing, or advanced services from a certified Progent engineer,
call 209-653-5404 or visit Contact Progent.