Onsite Service Available in Stanislaus County, Modesto, Turlock, Ceres, Oakdale, Riverbank, Patterson, Waterford, Newman, Hughson

More Questions and Answers

Does Progent offer desktop support services?
Progent can deliver a broad array of cost-effective support services to help you business to deploy, configure, repair, and administer desktop PCs and laptops powered by Windows, Apple macOS and OS X, or popular editions of Linux. Progent's desktop consulting services include Windows 10 planning assistance, Microsoft Windows 8.1 consulting expertise, Microsoft Windows 7 technical support, MS Office and Office 365 integration, and 64-bit processing upgrades.

What are the most popular consulting services available from Progent for large enterprises?
Progent's popular enterprise consulting services include:

Can Progent help our company deploy and manage Microsoft Teams?
Teams is the successor to Skype for Business Online as Microsoft's premier cloud platform for group conversation and cooperation. Progent's Teams consultants can help your business to design an upgrade to Teams from Skype for Business Online or Lync Server and configure, administer, and troubleshoot a cloud or mixed implementation of Microsoft Teams. Progent can help you to integrate Teams with Office/Microsoft 365 apps, Exchange, SharePoint, and your phone infrastructure.

We want to develop a long-term IT strategy but we don't have a Chief Information Officer. Can Progent help?
Progent can provide companies with an IT management expert who can act as a temporary or part-time CIO. This veteran technology executive can provide long-term direction to assist your company to deploy appropriate technology to enhance business processes so they match more closely with your corporate goals. Your business can create and implement a well conceived IT strategy without incurring the cost of a full-time senior IT executive. Vital tasks Progent's temporary Chief Information Officer can perform include strategic planning, establishing technology budgets, creating and tracking models for Total Cost of Ownership, optimizing workflows, negotiating with vendors, defining security standards, business impact analysis, automating network management, software revision control, network asset documentation management, and disaster recovery/business continuity preparedness.

Can Progent help me maintain or upgrade my Exchange 2010 system?
Enhancements in Exchange 2010 for digital telephony include speech-to-text conversion for quickly searching your stored voice mail instead of listening to each call, digital attendants to greet callers and help them to navigate your voice mail menus, rules-based call answering procedures to transfer or scan calls based on ID or contact information, and text notifications about missed voice calls or voice mail. Although Exchange 2010 is still a reliable messaging platform, newer releases of Exchange Server have supplanted it. Progent's Exchange Server 2010 professionals can help you to manage and troubleshoot your existing Exchange 2010 deployment. Progent's Exchange 2016 experts and Exchange Online cloud solutions consultants can also help you analyze the cost advantages and technical risks of upgrading to a current, release of Exchange Server.

Can Progent provide advanced consulting support for Cisco Catalyst, Nexus and Meraki switches?
Progent's Cisco-certified CCIE network consultants offer advanced remote and on-premises support for Cisco's Catalyst, Nexus and Meraki series of fixed and modular switches for environments that run the gamut from small or midsize businesses and campus networks to giant data centers and ISPs. Progent can assist you to deploy Cisco's continually evolving switching technology to realize the performance, scale, resilience, virtualization support, security and manageability demanded by your business. For information about Progent's consulting and support for Cisco's market-leading portfolio of Catalyst switches, see Cisco Catalyst switch support. For information about Progent's consulting services for Cisco's Nexus family of data center switches, refer to Nexus switch consulting and support. For information about Progent's support for Meraki switches, see Cisco Meraki switches consulting and troubleshooting services.

Does Progent offer the services of a GIAC-certified information assurance expert?
GIAC information assurance certification was established in 1999 to validate the knowledge of IT security experts. GIAC accreditations are recognized by companies and government organizations throughout the world including and the United States NSA. Progent's GIAC-certified information assurance consultants offer expertise with all of the network security disciplines covered under GIAC certification including auditing infrastructure security mechanisms, incident management and response, intrusion detection, web-based services security and security information and event management (SIEM) solutions.

Does Progent provide consulting services for Microsoft Small Business Server?
Even though the Small Business Server (SBS) family is no longer available, this software bundle remains popular. Progent offers extensive Microsoft Small Business Server support services for all releases of the platform. In addition, Progent's Windows Server Essentials consultants can help your business to assess the possible advantages of moving from an on-premises datacenter based on Small Business Server version 2011 or earlier to a hybrid onsite/cloud computing model by carrying out a migration to Windows Server Essentials and to Microsoft's cloud-hosted application suite. Whether your servers and applications are hosted on an on premises datacenter, in the cloud, or across a mix of of environments, Progent can provide full-service consulting, technical support, and software design and programming services for Microsoft's strategic platforms including Windows Server, Exchange, SharePoint, and Microsoft SQL Server.

Does Progent offer support for video conferencing and immersive telepresence?
Progent can provide the support of a certified video conferencing consultant with expertise integrating technology from the major telepresence vendors such as Cisco/TANDBERG, Polycom, LifeSize and Radvision and can assist your company to plan, install, upgrade, or maintain a telepresence solution that preserves your investment and maximizes the strategic value of your information system. Progent also offers the services of infrastructure engineers who can help businesses of any size to build and troubleshoot a network that delivers the speed, reliability, security, and scalability required to accommodate your video conferencing/telepresence solution.

Can Progent help our law firm with NetDocs document management system?
NetDocuments is a leading cloud-based document management system (DMS) designed specifically for legal workflows. Progent offers the services of NetDocuments consultants who can provide high-level guidance to help you to design, deploy, administer, tune, or debug a document management system environment based on NetDocuments. For details about Progent's consulting expertise for NetDocs, refer to NetDocuments DMS consulting services.

Can Progent help our business relocate our IT infrastructure?
Progent offers Microsoft and Cisco-certified IT consultants who can help you plan and manage a seamless IT infrastructure relocation to a new facility, including data center design and setup, project management, creating a complete security plan that includes physical site security, ISP selection and coordination, and efficient system updates. Progent can in addition help your company to identify a remote data center to support your key servers, prepare your environment, and provide continuing colocation site IT services.

More Questions and Answers

If your small business is in Stanislaus County and you need computer assistance, IT outsourcing, or top-level services from a Progent engineer, call 209-653-5404 or visit Contact Progent.

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