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Does Progent offer consulting support for Cisco's Meraki cloud-managed Wi-Fi access points?
Progent's Cisco Meraki wireless access point consultants provide online and on-premises support to assist organizations of all sizes to plan, install, manage, expand or debug Wi-Fi networks that utilize Cisco Meraki cloud-managed wireless access points. Progent can help your business to configure and manage Meraki-based Wi-Fi networks for environments that can range from a teleworker's home or a branch office all the way to a large campus or a nationwide enterprise. Progent can also help you to configure additional Cisco products including switches, routers and firewalls to build a cohesive network infrastructure that delivers the same access, responsiveness, security, manageability and uptime for wired and Wi-Fi clients irrespective of their location or device. (See Meraki switches consulting and troubleshooting services.)
Can Progent help with Citrix XenServer virtualization technology?
Progent's Citrix XenServer virtualization consultants can assist your company to understand the strategic benefits of XenServer and additional Citrix platforms, and can help your IT organization to plan, validate, execute, troubleshoot, and support a XenServer installation. Progent can also analyze your current Citrix technology environment and help you to optimize consolidation, responsiveness, security and compliance, availability, and disaster recovery.
Can Progent help us move our data center to a colocation facility?
There are several hundred enterprise-grade Internet Data Centers in the and larger cities across the U.S., and Progent's Internet data center consulting experts can enhance your systemís fault tolerance and performance by helping you select a remote data center facility that addresses the particular needs of your company such as geographic proximity, size, connectivity, affordability, and value-added features and services. Progentís colocation center IT services are designed for companies with hardware located at co-location hosting facilities and requiring timely on-premises service at the collocation facility as well as remote help from Microsoft and Cisco Premier experts. Progent offers a variety of collocation center consulting services such as network topology evaluation, Windows and UNIX server integration and maintenance, tech support for server and telecommunications networking, design and installation of zero-downtime configurations, defining and implementing layered security structures, firewall integration and troubleshooting, configuring load balancing environments, and creating high-availability server clustering systems.
Does Progent support Citrix desktop virtualization software?
Progent's Citrix virtual desktop experts can assist your business to plan, implement, administer, and troubleshoot a virtualized Windows desktop and application delivery and management system by offering Citrix XenDesktop expertise and XenApp support services. Progent's Cisco-certified CCIE network consultants can help you optimize your network for delivering server-side and client-side applications, and Progent's remote datacenter support experts can help your organization to manage and support an off-site datacenter that offers high availability, enhanced protection, and fast recovery. Progent's Citrix technology experts can also assist you with other virtualization solutions from Citrix by providing Citrix XenServer consulting services and Citrix Essentials for Hyper-V integration.
Can Progent Help with Oracle Database Administration and Application Development?
Progent offers online access to an Oracle certified consultant for Oracle database administration support or an Oracle software programmer. Progent can assist your business to create effective mechanisms for key Oracle DBA activities including database tuning, backup/recovery strategies, and information security, or train your IT staff how to follow industry best practices for streamlining major administration tasks. Progent can in addition offer the services of a PL/SQL developer to help your company to build, tune, troubleshoot, or port Oracle applications that can range from business reports to database-powered web commerce sites. Progent has skill using Oracle SQL Developer, SQL *Plus, and JDeveloper and can help you to tune existing SQL code using Oracle's SQL Tuning Advisor.
How can Progent help us take full advantage of Microsoft Project Server?
Progent's Microsoft Project Server experts offer comprehensive remote and on-premises support for Project Server and for Microsoft platforms that work closely with Project Server. Services offered by Progent include Project Professional integration, SharePoint 2013 design and configuration, Microsoft SQL Server 2016 integration and development, SQL Server 2014 support, MS Exchange Server 2016 planning and deployment, Exchange 2013 Server consulting, Office Excel and Office 365 Excel application support, plus Office and Office 365 PowerPoint and Visio webinar classes. Progent can provide Cisco-certified CCIE engineers to assist you to enhance your infrastructure to support local, branch office, home-based, and mobile users so they can use Microsoft Project Server 2010 to collaborate securely and productively. Progent's network security experts can assist you to plan and enforce security policies that safeguard sensitive business data without interfering with efficient information exchange.
Can Progent help us with desktop and mobile device configuration management?
Progent's Microsoft-certified consultants offer Microsoft System Center 2012 Configuration Manager (SCCM 2012) planning and deployment, Microsoft System Center 2016 Configuration Manager hybrid cloud integration, and Intune integration help to centralize and simplify the administration of your PCs along with your Cloud-connected tablets and smartphones. Progent can assist you to upgrade efficiently to Configuration Manager 2012 from a legacy device management platform or assist you to enhance your current SCCM 2012 ecosystem to support your evolving business requirements.
Can Progent help integrate and support Cisco unified communications and collaboration solutions?
Progent offers remote or on-premises access to a Cisco Certified Internetwork Expert (CCIE) consultant to assist you to design, deploy, manage and repair unified communications networks built on Cisco Unified Communication technology in a local, cloud-based, or hybrid cloud deployment. Progent's Cisco Unified Communications engineers have in-depth experience helping organizations of all sizes to create advanced collaboration ecosystems by providing expert services such as Unified Communications Manager (CUCM or Unified CM) and CallManager system design and deployment, IP voice and video phones configuration, and wireless IP phone deployment. Progent can assist you with Cisco's extensive portfolio of Unified Communications applications such as Cisco Jabber, WebEx Meeting Center, Unity Connection, Cisco Unified Contact Center Express, and Unified Attendant Console.
Does Progent have a defined methodology for best practices in solving IT problems?
Progentís team of Microsoft and Cisco-premier IT experts have in-depth IT industry backgrounds, on the front lines of IT support, executing a wide variety of networking projects for a broad selection of clients. Each Progent consultant brings a proven set of personal best practices from this extensive industry background, and these are further enhanced by the corporate-wide best practices education that Progent teaches its consulting staff. For larger engagements, Progent experts employ the Microsoft Solutions Framework (MSF) model for service delivery which breaks projects down into well defined and manageable sections that minimize the risk of a project getting out of control.
How Can Progent Help with Windows Server 2008 R2?
The sophistication and versatility of Windows Server 2008 calls for an information technology expert with hands-on experience and diverse knowledge in designing and deploying cohesive end-to-end business technology environments. The professional experience of Progent's seasoned Windows Server experts, with an average of over a decade of background integrating Microsoft-powered solutions, assures your success in maintaining and managing your Windows Server 2008 environment. Progent's Microsoft-certified Windows Server 2012 R2 consulting experts can also assist you to assess the benefits of migrating from Microsoft Windows 2008 to Windows Server 2012 R2 or later. If you are considering building a hybrid network model that combines on-premises resources with public cloud services like those offered by Microsoft Azure, Progent offers Windows Server 2016 hybrid cloud integration.
Does Progent offer support for Microsoft Dynamics NAV ERP software?
The updated version of Microsoft Dynamics NAV offers several new features including Personalized Role Centers, enhanced analytics and reporting capabilities, and advanced workflow support. Progent's Dynamics NAV software experts can provide software development, configuration and troubleshooting services to enable you to benefit from Microsoft Dynamics NAV. Progentís engineers can show you how to connect Microsoft Dynamics NAV to additional systems and applications. Also, Progent can help your organization to design and utilize data warehouses so you can improve your knowledge of your business, attract additional customers, expand your marketing strategies, and build productive partnerships.
Can Progent help implement virtual desktops with Windows Server 2016?
Microsoft's desktop virtualization technologies lower the work needed for IT administrators to deploy applications so that they are consistent throughout an entire workforce, provide the power to manage rights to critical data, and allow fast deployment of additional or upgraded workstations. In Microsoft Windows Server 2016, the Terminal Services utility has been enhanced and named Remote Desktop Services (RDS). Microsoft's innovative Virtual Desktop Infrastructure that powers RDS simplifies client connectivity, enhances responsiveness, tightens data security, unifies administration, and offers an almost seamless user environment. Progent's desktop virtualization consultants can assist your company to assess the business advantages of Microsoft's desktop virtualization technologies, set up pilot and production deployments, optimize your system architecture to accommodate virtual desktops efficiently, evaluate and resolve security issues, and educate your IT administrators to utilize industry best practices to gain a fast ROI from client virtualization.
What online services are available for maintaining Cisco routers?
Some of the common remote Cisco router consulting services available from Progent's certified Cisco experts include configuring hostname, DHCP, routing tables, NTP, and user accounts; configuring iBGP and HSRP, aggregate routing, BGP to EIGRP redistribution, and static route injection into OSPF; troubleshooting NAT configurations, routing tables, and BGP peering; installing current IOS image; validating router failover; troubleshooting VPN tunnel and routing issues; creating a network diagram and documenting configuration; plus security and fault tolerance strategy.
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