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Can Progent help us integrate and tune SQL Server 2017?
Progent's Microsoft-certified SQL Server 2017 consultants can help your business to evaluate the business benefits of migrating to SQL Server 2017 and can help your organization to design and carry out a smooth migration of your current SQL Server environment to any deployment architecture including on-premises, cloud-hosted, or hybrid. Progent's consultants can provide remote or on-premises support ranging from as-needed design assessment or troubleshooting to comprehensive project management and co-management to make sure your SQL Server 2017 project is successfully completed on time and on budget. To find out more, visit SQL Server 2017 integration expertise.
How Can Progent help with Microsoft SharePoint?
Progent has been providing SharePoint support since the first product was released over a a dozen years, and Progent has the breadth and depth of technical know-how to help businesses of all sizes to design and implement a SharePoint Server 2013 deployment and develop SharePoint Server 2013 applications that bring substantial business benefit to your information network. Progent's Microsoft-certified consultants can assist your company to evaluate the business advantages of migrating to SharePoint 2013 or SharePoint Online from older releases of SharePoint or from another collaboration solution; decide whether an on-premises, online or hybrid configuration is most sensible for your busi9ness; and select the most appropriate version of SharePoint 2013 for your purposes. Progent offers full project management services or can assist in specific tasks associated with your SharePoint 2013 deployment.
Can Progent help us with SonicWall firewalls?
Progent's certified SonicWall firewall consultants can help you integrate, manage, and tune SonicWall firewall appliances including the current SonicWall TZ and NSa families of firewalls and the older SonicWall PRO 2040 products. Progent's CISSP and CISA-certified cybersecurity experts can help you incorporate SonicWall security gateways into a complete security solution and design security into your corporate practices. For more information, see SonicWall firewall consultants.
Can Progent help us set up and manage collaboration platforms like SharePoint and Teams for our at-home workers?
Progent can help small and medium-size organizations to deploy collaboration software like SharePoint and Microsoft Teams to enable their at-home workers to engage in productive interaction with colleagues and other stakeholders. To find out about ways Progent's experts can assist you to integrate and manage collaborative solutions for teleworkers, go to collaboration applications consulting services for a remote workforce.
How Can Progent help us integrate NetApp's MetroCluster zero-data-loss disaster recovery platform?
NetApp MetroCluster is a disaster recovery platform that combines failover storage clustering with replication to deliver rapid, zero data loss disaster recovery between sites located up to 300km apart from each other. Progent offers the skills of a certified NetApp MetroCluster consultant who can help your business to plan, deploy, manage, update, test and troubleshoot a disaster recovery system based on NetApp MetroCluster. Progent can help you to select an architecture for your MetroCluster deployment that aligns with your technical requirements and IT budget. Progent can ensure you follow best practices for installing your MetroCluster environment by delivering help with tasks such as assigning disk pools, arranging aggregate layout, provisioning volumes, setting up NetApp Snapshot, installing switches, implementing a tiebreaker mechanism, designing a TCP/IP configuration replication network between your peered clusters, and testing your disaster recovery solution to show adherence with industry standards and government requirements.
Does Progent offer expertise with VMware NSX network virtualization?
VMware's NSX network virtualization technology allows you to build complete logical networks in software. NSX permits virtual networks to be deployed in minutes and managed with a high degree of automation regardless of the hardware used by the basic IP network. VMware Site Recovery Manager supports programmatic recovery, application mobility, and transparent site migration, failback and re-protect. SRM also enables non-intrusive testing for site recovery, upgrades and fixes and can generate reports to confirm full service restoration, validate SLAs and demonstrate compliance. When integrated with VMware's NSX virtual network technology, VMware SRM can rapidly recover the complete virtualized network topology at the recovery datacenter. Progent offers the support of a VCDX certified VMware NSX consultant and VMware Site Recovery Manager system architect to help your organization to design, configure, test and maintain a disaster recovery solution powered by VMware SRM and VMware NSX.
How can Progent's consultants help with Microsoft SQL Server?
Progent's Microsoft-certified SQL Server consultants, database software developers, database administration experts, project management consultants, Cisco network infrastructure architects, business continuity specialists, and data security professionals can help your business to maintain and enhance your SQL Server solution, build or troubleshoot data-driven business applications, evaluate the likely benefits of moving to SQL Server 2016 or transitioning to Microsoft SQL Server 2014 from an older release of SQL Server or from a legacy database system, install test systems at your datacenter or at Progent's test lab, design and execute a smooth migration to SQL Server, and define a cost-effective and secure network infrastructure that helps you maximize the business benefit of SQL Server.
Does Progent offer a secure data backup service for small businesses?
Progent's ProSight Data Protection Services cloud backup and disaster recovery offer small and medium-sized organizations an affordable and fully managed service for secure backup/disaster recovery. For a low monthly rate, ProSight DPS automates your backup processes and enables fast recovery of critical files, apps and virtual machines that have become unavailable or damaged as a result of component failures, software glitches, natural disasters, human mistakes, or malware attacks such as ransomware. ProSight DPS can help you back up, recover and restore files, folders, applications, system images/, plus Microsoft Hyper-V and VMware images/. Important data can be backed up on the cloud, to a local storage device, or mirrored to both. Progent's cloud backup specialists can deliver advanced support to set up ProSight DPS to be compliant with government and industry regulatory requirements such as HIPPA, FIRPA, and PCI and, whenever necessary, can help you to recover your business-critical information. Learn about the complete ProSight portfolio of low-cost outsourced network management services for small organizations
What is Progent's response time for providing online technical support?
Progent's Technical Response Center is dedicated to delivering the highest quality of remote computer support services offered anywhere for both urgent as well as standard issues. For urgent problems that affect many workers, vital people, or a mission-critical program, the TRC can engage within an hour. For standard issues, the TRC will in two hours or less. In all cases, your trouble ticket will be generated quickly and accurately, You will receive an acknowledgement from the trouble ticket system, and the TRC will check with you on every corrected problem to verify you are comfortable with the outcome and willing to close the trouble ticket. Learn more details about Progent's TRC Customer Commitment.
Can Progent help me maintain or upgrade my Exchange 2010 system?
Enhancements in Exchange 2010 for software-driven voice messaging include voice-to-text preview for quickly scanning your stored messages instead of listening to every call, digital attendants to greet callers and assist them to navigate your voice messaging system, programmable call answering processes to transfer or filter calls based on ID or contact information, and text notifications concerning missed calls or messages. While Exchange 2010 is still a reliable messaging platform, newer releases of Exchange Server have supplanted it. Progent's Exchange Server 2010 experts can help your company to maintain and troubleshoot your existing Exchange 2010 deployment. Progent's Microsoft Exchange 2016 consultants and Office 365 Exchange Online cloud solutions consultants can also help you assess the business benefits and technical challenges of upgrading to a modern, edition Exchange.
Can Progent help us keep our Cisco IOS software up to date?
If you includes Cisco routers, you may be running an outdated release of IOS, the operating system used in almost all Cisco router and the latest switches from Cisco. Cisco often offers upgrades to IOS in order to fix bugs, shore up security vulnerabilities, or add functionality. However, updating Cisco IOS or other Cisco OS platforms can be a challenge, depending upon your Cisco device and your system infrastructure. For example, there may be limited local Flash storage that could cause a new software version to execute improperly. Progent's Cisco CCIE-certified network engineers can provide a broad variety of services associated with updating Cisco IOS software or other Cisco control software like IOS XR, CallManager or Unified Communications Manager (CUCM). Progent's consultants can perform inventories of your router software, propose sensible upgrades, prepare Cisco devices, transfer images/, configure and test your update, optimize throughput, troubleshoot problems, and train your network support managers how to take advantage of all significant new features.
How can Progent help our company to use System Center 2016 to manage our hybrid cloud environment?
System Center 2016 provides major enhancements for managing hybrid cloud environments through advanced integration with Windows Server 2016, Windows 10 clients; unified management of multi-OS networks that include various Linux distributions, Microsoft Hyper-V and VMware; and better public and private cloud support including tighter integration with Intune for Apple iPhone and Google Android smartphone management plus native integration with Microsoft Operations Management Suite for cloud-enhanced analytics. Progent's System Center 2016 consulting experts can provide advanced remote and onsite expertise for all elements of System Center 2016 including Operations Manager, Configuration Manager (SCCM), Virtual Machine Manager, Data Protection Manager, Orchestrator, and Service Manager. Progent can assist organizations of any size to plan and install a new implementation of Microsoft System Center 2016, extend or tune an existing one, migrate efficiently from a prior release of System Center, or troubleshoot your System Center environment.
How does Progent handle problem escalation?
Progent uses a collaborative model for problem escalation, making it efficient to resolve even the toughest network issues that can appear from time to time. By leveraging 100s of man-years of experience from Progent's Microsoft and Cisco-certified consultants, Progent can rapidly and cost-effectively fix networking problems that would stymie most IT service companies. Working with thousands of customers on implementation and integration tasks every year gives Progent a unique view on what techniques succeed and which ones do not in solving IT issues.
Can Progent help our business relocate our IT infrastructure?
Progent can provide Microsoft and Cisco-premier IT professionals who can help you plan and manage a seamless business network relocation to a new site, including data center selection and deployment, project management, creating a comprehensive security plan that includes physical site security, ISP and telecommunications carrier selection and synchronization, and non-disruptive system updates. Progent can also help you to select a colocation site to host your critical servers, plan your installation, and provide continuing colocation site support.
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and you are in need of technical help, IT outsourcing, or top-level services from a Microsoft or Cisco certified professional,
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