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How can Progent help my business get the most benefit from Microsoft System Center Operations Manager?
Microsoft System Center 2016 Operations Manager (SCOM 2016) helps to promote consistent performance and maximum availability for key workloads by providing centralized, mixed-platform tracking of physical and virtual resources installed across on-premises systems and private and public clouds. Progent's SCOM consulting team can provide world-class online and onsite support to assist businesses of any size to design, integrate, tune, update and repair SCOM 2016 deployments. Progent's Operations Manager 2016 consultants can help you to migrate to SCOM 2016 from earlier releases of Operations Manager or from different monitoring products, or integrate a variety of monitoring systems into a unified IT management ecosystem. Progent can also help you extend your Operations Manager 2016 environment to include infrastructure based in public clouds by delivering Microsoft Azure consulting and Amazon AWS hybrid cloud expertise.

Which ERP and MRP programs are supported by Progent?
Progent offers Enterprise Resource Planning and Manufacturing Resource Planning support for a variety of products including:

  • Microsoft Dynamics AX Enterprise Resource Planning Software (formerly Axapta)
  • Microsoft Dynamics GP Accounting Software (formerly Microsoft Great Plains)
  • Microsoft Dynamics NAV Software (formerly Navision)
  • Microsoft Dynamics SL 6.5 Business Accounting Software (formerly Solomon)
  • Microsoft Dynamics RMS (Retail Management System)
  • Macola ERP by Exact Software
  • MAS 90 ERP by Best Software
  • QuickBooks Accounting Software by Intuit
  • Infor CloudSuite Industrial (SyteLine) ERP (formerly SyteLine)

    What are the advantages to my business of Progent's network monitoring services?
    Operations Manager increases the stability of business-critical applications by proactively identifying and helping to resolve trouble spots before they are able to bring down a server. System Center Operations Manager can optimize network performance by examining user-defined performance levels and usage patterns on key servers, allowing network support staff to be more efficient in adding performance-related products and to clean up problem areas before they cause severe network traffic jams. However, configuring Operations Manager to take full advantage of this feature-rich monitoring software can be difficult. With more four years of background with the NetIQ software upon which MOM is derived, Progent's network experts can help you choose the proper System Center Operations Manager components, deploy and integrate Operations Manager, and create specialized rules, scripts, reports and alerts for your enterprise. Progent can also record Operation Manager's server monitoring policies and procedures for your IT organization.

    Can Progent help set up pilot systems to help our company test new technology?
    The Progent Test and Training Lab at the QTS (formerly Herakles) Data Center in Sacramento can be used for piloting line-of-business applications, creating cost-effective migration procedures, assessing and tuning performance, designing or verifying business continuity solutions, mitigating compatibility issues, and building training systems for new technologies. For Progent clients who lack sufficient in-house resources to assemble effective pilot systems, Progent's Test and Training Lab reduces capital outlay and technical risk and helps keep vital IT initiatives on schedule.

    We want to develop a long-term IT strategy but we don't have a Chief Information Officer. Can Progent help?
    Progent can supply businesses with an information management expert who can serve as a part-time Chief Information Officer. This experienced technology executive can provide long-term direction to assist you to integrate appropriate IT products to enhance business operations so they match better with your corporate objectives. Your business can develop and install a well thought out IT strategy without absorbing the expense of a full-time senior IT executive. Critical services Progent's temporary Chief Information Officer can perform include growth strategies, planning technology budgets, creating and tracking models for ROI, analyzing business processes, reviewing contracts with vendors, establishing security policies, cash flow management, automating data center administration, software revision management, IT asset documentation control, and disaster recovery/business continuity planning.

    How can Progent help improve the fault tolerance of my network?
    Progent's design services for zero-downtime IT systems offer access to Microsoft and Cisco-certified consulting experts who can help you build a fault-tolerant computing environment that incorporates key technologies and procedures for line-of-business environments. Progentís information technology experts can help you to implement a network infrastructure with features such as redundant Internet access, system load balancing, zero-downtime data centers, multi-site backup, high-availability interoffice connections, and fault tolerant multi-location systems. Progent can also provide business continuity preparedness consultants to help you plan, validate, and document a recovery procedure founded on best practices.

    Can Progent help us to deploy System Center 2016 Virtual Machine Manager to manage our hybrid cloud network?
    System Center 2016 Virtual Machine Manager (SCVMM 2016) is part of Microsoft's System Center 2016 suite of network management products and is intended to provide a unified solution for deploying and managing virtualized fabric and services across hybrid environments that can incorporate on-premises and hosted datacenters and Microsoft Azure services. Progent's Virtual Machine Manager 2016 consultants can help organizations of all sizes with all facets of building, deploying, and managing a SCVMM 2016 ecosystem. Progent can assess your virtualization topology, show you how to migrate efficiently from legacy releases of Virtual Machine Manager, develop workflows for creating and deploying VMs and VM hosts, implement fault-tolerant scale-out clusters, integrate your datacenter resources with public cloud services, configure virtual switches, write and debug PowerShell scripts, and assist you to assess the potential advantages of the latest capabilities like Storage Replica and Host Guardian Service. Progent's certified hypervisor experts can provide world-class Hyper-V consulting and VMware ESXi expertise.

    Can Progent help us manage the personally owned endpoint devices of our at-home workers?
    Progent can assist small and medium-size businesses to configure efficient remote endpoint management platforms for maintaining endpoints used by work-from-home employees. To learn about ways Progent's consultants can help your organization to manage the remote endpoints of your at-home workforce, see solutions for managing and monitoring the remote endpoints of your at-home workforce.

    Does Progent offer support for NetApp SAN storage solutions?
    Progent can provide enterprise clients online or on-premises NetApp SAN consulting services for NetApp's complete line of SAN storage products including Data ONTAP data management, MetroCluster array-based clustering, FlexPod private cloud infrastructure, SnapMirror, SnapVauly continuous backup, Virtual Storage Console for VMware, MultiStore for secure IP space separation, OnCommand Reporting and Insight analytics, plus NetApp's All-Flash, Hybrid Flash, V-Series and N-Series hardware products. Components of NetApp SAN technology supported by Progent include system architecture, hybrid-cloud deployment, virtualization, migrations, transparent patching, system management, information assurance, disaster recovery, and remediation. Progent can provide Level 3 support to help you to resolve issues with NetApp SAN storage environments efficiently following industry best practices.



    More Questions and Answers

    If your small business is in Stanislaus County and you require technical assistance, information technology outsourcing, or high-level expertise from a certified Progent engineer, call 209-653-5404 or visit Contact Progent.



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    Progent's ProSight Ransomware Preparedness Report is an affordable service based on a phone interview with a Progent information assurance expert. The fact-finding interview is designed to help assess your organization's ability either to block ransomware or recover quickly after a ransomware attack. Progent will consult with you personally to gather information concerning your existing AV defense and backup procedures, and Progent will then deliver a custom Basic Security and Best Practices Report describing how you can follow best practices to build an efficient security and backup/recovery system that minimizes your vulnerability to ransomware and aligns with your business needs.

  • Specialist Windows 7 Security Windows 7 Training Support Services
  • Specialists macOS Online macOS Phone-based Consultant Services
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  • Support Outsourcing 64-bit Upgrade 64-bit Server On-site Support
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  • Support and Setup Solaris Solaris Technology Professional
  • System Center MOM Technology Professional Comprehensive Event Management Professional

  • Microsoft Forefront TMG 2010 On-site Technical Support
    After Hours Forefront Threat Management Gateway Technical Consultant

    Microsoft Forefront Threat Management Gateway 2010 builds on the powerful security technologies of ISA Server and offers a easily managed Internet gateway that acts as a single-server platform for a variety of security features including an multi-layer firewall, URL monitoring and filtering, antimalware, intrusion protection, reputation services, VPN control, and HTTP and HTTPS inspection. Microsoft Forefront TMG 2010 provides advanced web security reporting features, allows customized reporting generated by Microsoft SQL Server, works with Active Directory to simplify authentication and policy enforcement, and can be installed as a virtual machine to cut costs and improve recoverability. Progent's Microsoft engineers can help you to design and execute test and production deployments; interface Microsoft Forefront TMG 2010 with Windows Server 2008 R2, Active Directory, Microsoft SQL Server, Microsoft Exchange Server, and Microsoft SharePoint 2010; install Microsoft Forefront Threat Management Gateway to operate on a virtual machine with Microsoft Windows Hyper-V; and provide continuing support and troubleshooting. Progent can also help you to upgrade smoothly to Forefront Threat Management Gateway 2010 from ISA Server.

  • Threat Management Gateway 2010 Technical Consultant Top Rated Forefront Threat Management Gateway 2010 Troubleshooting
  • Time Machine and Outlook for Mac Online Support Services Microsoft Entourage and Exchange Consultants
  • Top Entourage IT Consultant Outlook Web App and iPad Computer Consultants

  • Juniper J Series Firewall Security Evaluation
    Juniper J Series Firewall Security Consultant

    Progent's Juniper-certified network engineers can assist your organization to design and carry out the installation of Juniper J Series firewall/VPN routers, configure security policies and fault-tolerant redundancy, and provide ongoing technical consulting and troubleshooting services.

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  • Top Microsoft Windows 7 Migration Consultant Microsoft Windows 7 Evaluation IT Consultant
  • Troubleshooting SCOM 2012 Consultant SCOM Management Packs
  • Turlock System Consultant Modesto Technology Consulting Company
  • Ceres Specialists
  • UNIX Online Online Troubleshooting Sun Solaris Remote Services
  • UNIX with Windows IT Consultant UNIX, Windows Consultant
  • Ubiquiti UniFi WiFi AP Engineer Consultants Ubiquiti UniFi switch
  • Upgrade Consultant SQL Server 2008 Programming Firm Microsoft T-SQL
  • Urgent Citrix Essentials for Hyper-V Professional Consult Citrix Essentials
  • Urgent QoS Test Lab Specialist Top Quality System Testing Professional

  • ISA 2006 Firewall Engineer
    Microsoft ISA Server 2006 Configuration

    Microsoft ISA 2006 is a comprehensive gateway that offers a powerful application layer firewall, virtual private network, and web caching platform for safeguarding the Internet-facing applications of any organization against a broad range of attacks. Progent's Microsoft-certified ISA Server support professionals can help you plan, rationalize, test, implement, configure and support the any edition of ISA Server 2006 on your information system.

  • Virtualization Specialists Virtualization Professionals
  • WLAN Site Survey IT Consultants WLAN Site Survey Remote Technical Support

  • PC Desktop IT Consulting Companies
    Microsoft and Apple Mac Desktop Administration

    Progent can deliver a broad range of affordable services to assist your company to deploy, integrate, troubleshoot, and administer workstations and laptops powered by Windows, Apple macOS and OS X, or various editions of Linux. Progent can provide onsite or online help for individual computers or notebooks or work with your business to plan and carry out a large-scale rollout of new or updated operating system platforms and applications. Progent can also provide consultants and technicians to assist you to plan for and implement an office move or consolidation organized to cause the least possible disruption of your business.

  • WatchGuard XTM Firewall Evaluation WatchGuard Firebox T55 Firewall Cybersecurity Tech Services
  • Waterford System Consulting Stanislaus County Online Support Services
  • Wi-Fi RF Coverage Maps Consulting Services Remote Technical Support Wireless Site Survey
  • Wi-Fi RF Spectrum Analysis for Wi-Fi Network Consultant Consultants Wi-Fi Site Survey
  • Windows 2000 Server Online Help Windows 2000 Server Computer Consultants
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  • Engineer Skype for Business and Active Directory
    Specialist Skype for Business PSTN Gateway

    Lync 2010 provides Instant Messaging, Presence, audio and video conferencing, desktop sharing, as well as VoIP and traditional public switched telephone network (PSTN) calling. Lync 2010 can extend the functionality of Microsoft Exchange, SharePoint Server and Office or cloud-based Office 365 and streamlines management through integration with Windows AD. Lync can also reduce capital and operational costs by doing away with VoIP hardware and subscription services, PBX systems, or conventional teleconferencing technology. Progent's Microsoft-certified IM and Presence consultants can provide online and on-premises support services to help your company to manage and repair your existing Lync 2010 environment or evaluate the benefits of migrating from Lync Server 2010 to Skype for Business, which is the new release of the product family. Progent can also help your organization to design and carry out a smooth Skype for Business upgrade.

  • Windows and Linux Specialist Linux, Windows Engineers
  • Wireless LAN Technology Professional Wireless LAN Engineers

  • Award Winning Great Plains Accounting Consulting Services
    Dynamics GP ODBC Engineers

    Progent's expert solution designers and programmers can assist your business to build customizations to Microsoft GP/Great Plains that support the special requirement of your organization while retaining the benefits of Windows integration. Progent can also provide help with a variety of development tools that can be utilized to create integrations with Microsoft GP. These tools include Microsoft Dexterity, Modifier with VBA, Visual Studio for Dynamics, Extender, eConnect, Web Services for Microsoft Dynamics GP, and Integration Manager.

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