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How do Progent's consultants implement knowledge transfer to my in-house IT staff?
Progent's knowledge transfer services include customized training designed for customers who want to increase their knowledge of mainstream office productivity tools and network technology. Learn more about Progent's Microsoft Office Word and Microsoft Office 365 Word custom training, Microsoft Office Excel and Microsoft Office 365 Excel classes and programming help, Microsoft Project training, and seminars on Apple macOS and OS X applications. Progent also provides interactive remote webinar training seminars. Virtual online classes provide a versatile and low-cost solution for training your IT staff to operate a broad selection of important applications.
Progent also offers detailed documentation for all delivered services. These comprehensive service reports provide your internal IT staff a convenient and helpful chronicle of important technical issues concerning your IT system and can shed light on how to prepare for and solve problems to come.
Can Progent help us migrate from our legacy Cisco UC500 VoIP system to a modern VoIP platform?
Progent's Cisco-certified VoIP experts can provide Cisco UC560 consulting support to assist you to manage your legacy UC500 VoIP system or design and carry out a smooth migration to a modern VoIP solution.
Can Progent help integrate and support Cisco unified communications and collaboration solutions?
Progent can provide remote or onsite help from a Cisco Certified Internetwork Expert (CCIE) engineer to assist your business to plan, install, manage and troubleshoot converged communications networks supported by Cisco Unified Communication products in a local, cloud-centric, or hybrid cloud deployment. Progent's Cisco-certified Unified Communications engineers have in-depth backgrounds helping companies of any size to create advanced collaboration ecosystems by delivering expert services such as Cisco Unified Communications Manager and Cisco CallManager planning and deployment, Voice over IP and video phones setup, and Cisco wireless VoIP phone solutions. Progent can assist you with Cisco's entire library of Unified Communications applications like Cisco Jabber, WebEx, Unity Express, Unified Contact Center, and Unified Attendant Console.
How can Progent help improve the fault tolerance of my network?
Progent's consulting services for zero-downtime networking offer access to Microsoft and Cisco-certified consulting experts who can show you how to create a robust computing environment that includes key technologies and processes for mission critical applications. Progentís consulting professionals can help your company to implement a network infrastructure with features such as redundant Internet access, network load balancing, fault tolerant data centers, multi-site backup, fault tolerant interoffice connections, and fault tolerant multi-site systems. Progent can also provide workplace recovery preparedness consultants to help you plan, validate, and document a disaster recovery process based on leading practices.
Can Progent help us to configure and manage Cisco Wi-Fi controller hardware or software?
Cisco's Catalyst family of wireless controllers streamline the management of Wi-Fi LANs by unifying the provisioning and control of Wi-Fi APs, tuning Wi-Fi performance by limiting the effect of radio frequency congestion, enhancing Wi-Fi uptime with rapid failover, and hardening data security by detecting threats and filtering network traffic according to user type and locale. Progent's Wi-Fi consultants can assist your business to deploy Cisco wireless LAN controller appliances to manage and monitor wireless networks of all sizes. Progent can assist you to maintain and troubleshoot your current Cisco Wi-Fi solution or carry out a smooth transition to Cisco's latest wireless controller technology, see Catalyst Wi-Fi controller expertise.
We want to develop a long-term IT strategy but we don't have a Chief Information Officer. Can Progent help?
Progent can supply businesses with an IT management expert who can act as a temporary or part-time CIO. This veteran IT executive can provide long-term direction to help you to integrate sensible technology to enhance business operations so they match more closely with your corporate goals. Your company can develop and implement a well thought out information technology plan without absorbing the expense of a full-time Chief Information Officer. Vital tasks Progent's part-time CIO can perform include growth strategies, rationalizing technology budgets, developing models for Return on Investment, optimizing business processes, reviewing contracts with suppliers, defining security standards, business impact analysis, automating network management, software revision control, IT asset documentation management, and business continuity planning.
How can Progent help integrate Office 365 Exchange Online with on-premises Exchange?
Microsoft allows you to create seamless hybrid networks that integrate Office 365 Exchange Online and on-premises Exchange deployments. This permits you to have specific Exchange mailboxes located at your on-premises datacenter or private cloud and other mailboxes hosted by Office 365. Progent's certified Exchange consulting team can help your organization with any facet of designing, implementing and troubleshooting your hybrid Exchange solution. Progent's Exchange specialists can deliver occasional support to help you resolve stubborn technical bottlenecks and also offer comprehensive project management outsourcing or co-sourcing to ensure your hybrid Office 365/Exchange initiative is carried out on schedule and on budget. For details about Progent's online consulting expertise for integrating Office 365 and on-premises Exchange systems, see Office 365 integration solutions with on-premises Exchange.
Does Progent support Cisco's legacy firewalls as well as next-generation ASA firewalls with Firepower Services?
The current Cisco ASA 5500-X Series Next-Generation Firewalls with Firepower Services deliver significantly more bang for the buck than Cisco's legacy PIX and ASA 5500 firewalls and have superseded the ASA 5500 and PIX firewalls for all new deployments. Progent's Cisco-premier CCIE network experts can help you to manage your legacy PIX or Cisco ASA 5500 firewalls or migrate efficiently to ASA 5500-X firewalls with Firepower Services. Progent's consultants can provide online and onsite help with ASA 5500-X firewalls with Firepower Services and can assist your company to design, integrate, optimize, administer and debug firewall environments built on Cisco ASA 5500-X firewalls with Firepower Services.
Does Progent offer support for video conferencing and immersive telepresence?
Progent can provide the services of an accredited video conferencing consultant with expertise integrating technology from the leading video conferencing/telepresence vendors such as Cisco/TANDBERG, Polycom, LifeSize and Radvision and can assist your company to design, install, expand, or maintain a telepresence environment that preserves your investment and optimizes the strategic value of your information system. Progent also offers the expertise of infrastructure consultants who can assist businesses of any size to create and troubleshoot a network that delivers the performance, dependability, security, and scalability required to accommodate your telepresence solution.
Can Progent help us design data protection backup/restore solutions for our at-home workers?
Progent can assist small and mid-size organization to design, deploy, validate and troubleshoot backup/restore systems required for teleworkers. For information about Progent's backup/recovery solutions for teleworkers, see backup/restore services for telecommuters.
How can Progent help my company manage our Windows 8.1 devices?
Progent's Microsoft-certified Windows 8.1 consulting experts can provide a variety of network consulting services to assist companies of all sizes to support, manage, and repair IT systems that incorporate workstations, laptops, tablets, or Windows phones powered by Windows 8.1. Progent's consultants can also provide Windows 10 planning and migration support.
Can Progent help my company migrate to Windows 10?
Progent's Microsoft-certified Windows 10 planning and migration consultants can help businesses of any size to evaluate Windows 10 or to migrate to Windows 10 from an earlier version of Windows. Remote and on-premises evaluation and migration services for Microsoft Windows 10 provided by Progent include Return on Investment estimates, project coordination, compatibility testing, test lab systems, Hyper-V virtualization strategies, Cloud integration, mobile device management and synchronization, teleworker access, security and compliance, streamlined deployment and administration, network design, wired/wireless convergence, business continuity planning, webinar training for IT support personnel and end users, and post-migration Call Center support services.
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If your small business is in Stanislaus County
and you require technical assistance, IT outsourcing, or high-level expertise from a Microsoft or Cisco certified professional,
call 209-653-5404 or visit Contact Progent.