|2570 N. First Street, 2nd Floor
San Jose, CA 95131
||San Jose Network Support Services
||37053 Cherry Street
Newark, CA 94560
||Fremont Network Support Services
||26250 Industrial Blvd
Hayward, CA 94545
||Hayward Network Support Services
||1300 Clay Street
Oakland, CA 94612
||Oakland-Berkeley Network Support Services
||3790 El Camino Real
Palo Alto, CA 94306
||Palo Alto Network Support Services
||755 Baywood Drive, 2nd Floor
Petaluma, CA 94954
||Petaluma Network Support Services
||4695 Chabot Dr, Suite 200
Pleasanton, CA 94588
||Pleasanton Network Support Services
||6520 Lonetree Blvd
Rocklin, CA 95765
||Roseville Network Support Services
||1100 N Market Blvd
Sacramento, CA 95834
||Sacramento Network Support Services
||388 Market Street
San Francisco, CA 94111
||San Francisco Network Support Services
||2570 N. First Street, 2nd Floor
San Jose, CA 95131
||San Jose Network Support Services
||1900 S Norfolk, Suite 350
San Mateo, CA 94403
||San Mateo Network Support Services
||700 Larkspur Landing Cir
Larkspur, CA 94939
||San Rafael Network Support Services
||101 Cooper St, #4526
Santa Cruz, CA 95062
||Santa Cruz Network Support Services
||131 Stony Circle
Santa Rosa, CA 95401
||Santa Rosa Network Support Services
||3336 N Texas St
Fairfield, CA 94533
||Vacaville Network Support Services
||1261 Locust St
Walnut Creek, CA 94596
||Walnut Creek Network Support Services
More Questions and Answers
Can Progent help me maintain or upgrade my Exchange 2010 system?
Enhancements in Microsoft Exchange 2010 for digital telephony include voice-to-text preview for rapidly searching your voice mail instead of listening to each call, automatic attendants to greet callers and assist them to work through your voice messaging system, programmable call answering processes to route or scan calls depending on Caller ID or contact information, and text notifications about missed calls or messages. While Exchange 2010 remains a widely used messaging platform, more powerful versions of Exchange Server have supplanted it. Progent's Exchange 2010 experts can assist your company to manage and repair your existing Exchange 2010 deployment. Progent's Exchange Server 2016 experts and Office 365 Exchange Online cloud integration consultants can also assist you to evaluate the cost advantages and engineering challenges of migrating to a current, edition Exchange.
Does Progent support Cisco's legacy firewalls as well as next-generation ASA firewalls with Firepower Services?
The current Cisco ASA 5500-X Family of firewalls with Firepower Services provide significantly more value than Cisco's earlier firewalls and have replaced the ASA 5500 and PIX firewalls for all new deployments. Progent's Cisco-premier CCIE network experts can help your company to manage your legacy PIX or Cisco ASA 5500 firewalls or upgrade to Cisco ASA 5500-X firewalls with Firepower Services. Progent's consultants can provide online and on-premises support for ASA 5500-X firewalls with Firepower Services and can assist you to design, configure, tune, manage and debug firewall solutions built around Cisco ASA 5500-X firewalls with Firepower Services.
Can Progent help set up pilot systems to help our company test new technology?
Progent's Test and Training Lab at the QTS Colocation Center in Sacramento is available for testing mission-critical applications, developing cost-effective migration methodologies, evaluating and tuning performance, designing or validating business continuity strategies, resolving compatibility problems, and building training environments for new products and technologies. For Progent customers without adequate in-house resources to assemble proper test systems, Progent's Test and Training Lab reduces capital costs and engineering risk while keeping vital IT projects on schedule.
How can Progent help my company manage our Windows 8.1 devices?
Progent's Microsoft-certified Windows 8.1 experts can provide a variety of technical services to assist companies of any size to support, manage, and troubleshoot networks that incorporate workstations, notebooks, tablets, or smartphones based on Microsoft Windows 8.1. Progent's consultants also offer Windows 10 migration help.
Does Progent support Microsoft and Cisco technology exclusively?
Progent's focus is Microsoft software and Cisco networking products, but
Progent has broad experience in the creation, installation, and integration of seamless networks
that combine products from several popular vendors. Services offered by Progent include Mac and iPad consulting, Linux support, Sun Solaris coexistence with Windows, iPhone integration, Google Android phone and tablet integration, BlackBerry integration, Citrix consulting, plus consulting for Computer Associates, HP/Compaq,
Dell Computers, IBM, Symantec, Trend Micro, VERITAS, and WatchGuard.
What is Progent's response time for providing online technical support?
Progent's Technical Response Center is committed to delivering the highest quality of online network support services available for emergency and standard problems. For urgent issues that impact many users, key personnel, or a mission-critical program, the Technical Response Center can engage within an hour. For standard issues, the TRC will in two hours or less. Under any circumstance, your trouble ticket will be created promptly and correctly, You will receive a confirmation from the trouble ticket system, and the TRC will contact you regarding each corrected issue to make sure you are satisfied with the results and willing to close the trouble ticket. Learn more concerning Progent's TRC Customer Commitment.
How can Progent help us set up a private cloud?
Progent's ProSight Virtual Hosting outsourcing service offers complete hosting of a small company's servers in a solution that gives the highest degree of dependability and expandability and is in addition easy to move to another host. Progent's Private Cloud hosting and management services are built upon proven virtualization architectures that enable small businesses with mixed- platform IT systems to economize dramatically on the expense of capital equipment, system maintenance, and IT management while benefiting from world-class fault tolerance and an unmatched level of vendor independence. Learn about Progent's ProSight portfolio of managed IT services for small and mid-size businesses.
Can Progent help us recover from a ransomware attack?
Progent can provide the services of seasoned ransomware recovery consultants with the skills to restore an environment damaged by a ransomware virus such as Ryuk, Dharma, Hermes, or Locky. To learn more, see ransomware cleanup and recovery services.
Who founded Progent?
Progent's founder and senior technology officer, Les Kent, was the architect for a multi-media networking solution that won Microsoft's ďBest Application of the Year Award.Ē Mr. Kent is a 35-year network support veteran and has been responsible for the design and implementation of hundreds of innovative information technology solutions using Microsoft technologies. Mr. Kent started Progent in order to address the needs of small organizations who can't justify the expense of maintaining a large IT staff but who still need information systems with enterprise-class dependability, security, and performance.
Can Progent help us integrate SharePoint 2016 with SharePoint Online?
SharePoint 2016, intended for on-premises installations of the SharePoint content management platform, supports deep integration with SharePoint Online and Office 365 to enable hybrid network models that transparently combine local and cloud infrastructure and services. Other improvements include fast deployment with the MinRole role-based topology feature, larger scale, faster performance, stronger cybersecurity, enterprise analytics via Power BI integration, and a more engaging client interface for collaboration. Progent's Microsoft-certified consultants can provide economical online and onsite expertise, software development, and technical support support for organizations of any size who want to migrate to SharePoint 2016 or SharePoint Online from earlier versions of SharePoint. To find out more, visit SharePoint Server 2016 migration and hybrid deployment consulting services.
More Questions and Answers
If your small business is in Stanislaus County
and you are looking for computer assistance, IT outsourcing, or top-level expertise from a Microsoft or Cisco certified consultant,
call 209-653-5404 or visit Contact Progent.