Onsite Service Available in Stanislaus County, Modesto, Turlock, Ceres, Oakdale, Riverbank, Patterson, Waterford, Newman, Hughson

Locations with Onsite Support and Conference Facilities:
Progent offers consulting services and onsite technical support throughout the California Central Valley, and the Monterey Peninsula.

 Onsite IT Consulting
Progent locations in

City Address Phone Link
San Jose
2570 N. First Street, 2nd Floor
San Jose, CA 95131
408-240-9400 San Jose Network Support Services
Fremont 37053 Cherry Street
Newark, CA 94560
510-933-0400 Fremont Network Support Services
Hayward 26250 Industrial Blvd
Hayward, CA 94545
510-300-1400 Hayward Network Support Services
Oakland-Berkeley 1300 Clay Street
Oakland, CA 94612
510-899-7400 Oakland-Berkeley Network Support Services
Palo Alto 3790 El Camino Real
Palo Alto, CA 94306
650-543-0400 Palo Alto Network Support Services
Petaluma 755 Baywood Drive, 2nd Floor
Petaluma, CA 94954
707-772-1334 Petaluma Network Support Services
Pleasanton 4695 Chabot Dr, Suite 200
Pleasanton, CA 94588
925-621-2400 Pleasanton Network Support Services
Roseville-Citrus Heights 6520 Lonetree Blvd
Rocklin, CA 95765
916-910-1200 Roseville Network Support Services
Sacramento 1100 N Market Blvd
Sacramento, CA 95834
916-273-1400 Sacramento Network Support Services
San Francisco 388 Market Street
San Francisco, CA 94111
415-321-5400 San Francisco Network Support Services
San Jose 2570 N. First Street, 2nd Floor
San Jose, CA 95131
408-240-9400 San Jose Network Support Services
San Mateo 1900 S Norfolk, Suite 350
San Mateo, CA 94403
650-931-2400 San Mateo Network Support Services
San Rafael 700 Larkspur Landing Cir
Larkspur, CA 94939
415-526-1400 San Rafael Network Support Services
Santa Cruz 101 Cooper St, #4526
Santa Cruz, CA 95062
831-824-2134 Santa Cruz Network Support Services
Santa Rosa 131 Stony Circle
Santa Rosa, CA 95401
707-303-4400 Santa Rosa Network Support Services
Vacaville 3336 N Texas St
Fairfield, CA 94533
707-470-1313 Vacaville Network Support Services
Walnut Creek 1261 Locust St
Walnut Creek, CA 94596
925-362-2400 Walnut Creek Network Support Services

More Questions and Answers

Can Progent help me maintain or upgrade my Exchange 2010 system?
Enhancements in Microsoft Exchange 2010 for digital telephony include voice-to-text preview for rapidly searching your voice mail instead of listening to each call, automatic attendants to greet callers and assist them to work through your voice messaging system, programmable call answering processes to route or scan calls depending on Caller ID or contact information, and text notifications about missed calls or messages. While Exchange 2010 remains a widely used messaging platform, more powerful versions of Exchange Server have supplanted it. Progent's Exchange 2010 experts can assist your company to manage and repair your existing Exchange 2010 deployment. Progent's Exchange Server 2016 experts and Office 365 Exchange Online cloud integration consultants can also assist you to evaluate the cost advantages and engineering challenges of migrating to a current, edition Exchange.

Does Progent support Cisco's legacy firewalls as well as next-generation ASA firewalls with Firepower Services?
The current Cisco ASA 5500-X Family of firewalls with Firepower Services provide significantly more value than Cisco's earlier firewalls and have replaced the ASA 5500 and PIX firewalls for all new deployments. Progent's Cisco-premier CCIE network experts can help your company to manage your legacy PIX or Cisco ASA 5500 firewalls or upgrade to Cisco ASA 5500-X firewalls with Firepower Services. Progent's consultants can provide online and on-premises support for ASA 5500-X firewalls with Firepower Services and can assist you to design, configure, tune, manage and debug firewall solutions built around Cisco ASA 5500-X firewalls with Firepower Services.

Can Progent help set up pilot systems to help our company test new technology?
Progent's Test and Training Lab at the QTS Colocation Center in Sacramento is available for testing mission-critical applications, developing cost-effective migration methodologies, evaluating and tuning performance, designing or validating business continuity strategies, resolving compatibility problems, and building training environments for new products and technologies. For Progent customers without adequate in-house resources to assemble proper test systems, Progent's Test and Training Lab reduces capital costs and engineering risk while keeping vital IT projects on schedule.

How can Progent help my company manage our Windows 8.1 devices?
Progent's Microsoft-certified Windows 8.1 experts can provide a variety of technical services to assist companies of any size to support, manage, and troubleshoot networks that incorporate workstations, notebooks, tablets, or smartphones based on Microsoft Windows 8.1. Progent's consultants also offer Windows 10 migration help.

Does Progent support Microsoft and Cisco technology exclusively?
Progent's focus is Microsoft software and Cisco networking products, but Progent has broad experience in the creation, installation, and integration of seamless networks that combine products from several popular vendors. Services offered by Progent include Mac and iPad consulting, Linux support, Sun Solaris coexistence with Windows, iPhone integration, Google Android phone and tablet integration, BlackBerry integration, Citrix consulting, plus consulting for Computer Associates, HP/Compaq, Dell Computers, IBM, Symantec, Trend Micro, VERITAS, and WatchGuard.

What is Progent's response time for providing online technical support?
Progent's Technical Response Center is committed to delivering the highest quality of online network support services available for emergency and standard problems. For urgent issues that impact many users, key personnel, or a mission-critical program, the Technical Response Center can engage within an hour. For standard issues, the TRC will in two hours or less. Under any circumstance, your trouble ticket will be created promptly and correctly, You will receive a confirmation from the trouble ticket system, and the TRC will contact you regarding each corrected issue to make sure you are satisfied with the results and willing to close the trouble ticket. Learn more concerning Progent's TRC Customer Commitment.

How can Progent help us set up a private cloud?
Progent's ProSight Virtual Hosting outsourcing service offers complete hosting of a small company's servers in a solution that gives the highest degree of dependability and expandability and is in addition easy to move to another host. Progent's Private Cloud hosting and management services are built upon proven virtualization architectures that enable small businesses with mixed- platform IT systems to economize dramatically on the expense of capital equipment, system maintenance, and IT management while benefiting from world-class fault tolerance and an unmatched level of vendor independence. Learn about Progent's ProSight portfolio of managed IT services for small and mid-size businesses.

Can Progent help us recover from a ransomware attack?
Progent can provide the services of seasoned ransomware recovery consultants with the skills to restore an environment damaged by a ransomware virus such as Ryuk, Dharma, Hermes, or Locky. To learn more, see ransomware cleanup and recovery services.

Who founded Progent?
Progent's founder and senior technology officer, Les Kent, was the architect for a multi-media networking solution that won Microsoft's ďBest Application of the Year Award.Ē Mr. Kent is a 35-year network support veteran and has been responsible for the design and implementation of hundreds of innovative information technology solutions using Microsoft technologies. Mr. Kent started Progent in order to address the needs of small organizations who can't justify the expense of maintaining a large IT staff but who still need information systems with enterprise-class dependability, security, and performance.

Can Progent help us integrate SharePoint 2016 with SharePoint Online?
SharePoint 2016, intended for on-premises installations of the SharePoint content management platform, supports deep integration with SharePoint Online and Office 365 to enable hybrid network models that transparently combine local and cloud infrastructure and services. Other improvements include fast deployment with the MinRole role-based topology feature, larger scale, faster performance, stronger cybersecurity, enterprise analytics via Power BI integration, and a more engaging client interface for collaboration. Progent's Microsoft-certified consultants can provide economical online and onsite expertise, software development, and technical support support for organizations of any size who want to migrate to SharePoint 2016 or SharePoint Online from earlier versions of SharePoint. To find out more, visit SharePoint Server 2016 migration and hybrid deployment consulting services.

More Questions and Answers

If your small business is in Stanislaus County and you are looking for computer assistance, IT outsourcing, or top-level expertise from a Microsoft or Cisco certified consultant, call 209-653-5404 or visit Contact Progent.

An index of content::

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The Progent Test and Training Lab located at the QTS Colocation Center is available for piloting line-of-business applications, creating cost-effective system upgrade methodologies, evaluating and tuning performance, designing or validating business continuity solutions, mitigating compatibility problems, and building training environments for new technologies. For Progent customers who lack sufficient internal resources to configure proper pilot environments, Progent's Test and Training Lab reduces capital outlay and technical risk while keeping critical IT initiatives on schedule.

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Exchange Server 2013 includes significant enhancements to the functionality of Exchange 2010 and introduces important new features plus a revamped architecture. These improvements favorably impact vital areas including manageability, availability, security and compliance, cost of ownership, teamwork, expandability, throughput, compatibility, and productivity. Progent's certified Exchange 2013 consulting professionals can assist your organization to understand the potential business benefits of migrating to Microsoft Exchange 2013, create a cost-effective validation and rollout plan, and train your IT team to maintain your Exchange 2013 environment. Progent can also provide affordable online support and management services for Microsoft Exchange 2013.

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Progent's ProSight Enhanced Security Protection services deliver economical in-depth protection for physical servers and virtual machines, workstations, mobile devices, and Exchange Server. ProSight ESP uses adaptive security and advanced machine learning for continuously monitoring and reacting to security threats from all vectors. ProSight ESP provides two-way firewall protection, penetration alerts, device control, and web filtering via cutting-edge tools incorporated within a single agent managed from a unified console. Progent's security and virtualization experts can help your business to design and implement a ProSight ESP environment that meets your company's specific needs and that helps you prove compliance with government and industry data security standards. Progent will assist you specify and configure policies that ProSight ESP will manage, and Progent will monitor your network and respond to alarms that call for urgent attention. Progent can also assist your company to set up and test a backup and restore solution such as ProSight Data Protection Services so you can recover rapidly from a potentially disastrous security attack such as ransomware.

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Progent can help you to configure Cisco wireless LAN controllers to manage and monitor Wi-Fi LANs of all sizes. Progent can help you to maintain and troubleshoot your current Cisco Wi-Fi solution or implement a smooth migration to Cisco's modern Wi-Fi controller solutions.

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SQL Server 2014 incorporates significant improvements in key areas including performance, uptime, compliance, and cloud readiness. Microsoft SQL Server 2014 is the first release of Microsoft SQL Server that incorporates in-memory capability that operates seamlessly with all types of applications including OLTP, data warehousing, and data analytics. Progent's Microsoft-certified SQL Server 2014 consultants can deliver efficient remote and on-premises consulting services that include planning, deployment, administration, remediation, and software development expertise to enable businesses of any size to achieve maximum business value from their SQL Server 2014 deployment.

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Progent's Microsoft and Cisco-certified consulting engineers can assist you to determine the value of Microsoft Exchange 2010 for your company and can help you to design and carry out an efficient migration to Exchange Server 2010 from Exchange Server 2003 or Microsoft Exchange 2007 Server that will provide fast payback by increasing your workers' efficiency, lowering the expense of equipment and service, streamlining management, and consolidating your vital communications platforms.

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Progent's ProSight IT Asset Management is a cloud-based IT documentation management service that allows you to capture, maintain, find and protect data about your IT infrastructure, processes, business apps, and services. You can instantly locate passwords or serial numbers and be alerted about upcoming expirations of SSLs or domains. By updating and managing your IT documentation, you can eliminate up to 50% of the time spent searching for critical information about your network. ProSight IT Asset Management includes a common location for storing and sharing all documents related to managing your business network like standard operating procedures (SOPs) and How-To's. ProSight IT Asset Management also offers a high level of automation for gathering and relating IT information. Whether youíre planning enhancements, doing maintenance, or reacting to a crisis, ProSight IT Asset Management gets you the knowledge you require when you need it.

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Microsoft Windows 10 ADK Consult
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Progent's Windows consultants can assist businesses of any size to assess Windows 10 or to migrate to Windows 10 from an earlier release of Microsoft Windows. Online and onsite assessment and migration support for Windows 10 provided by Progent include ROI analysis, project coordination, compatibility testing, test lab systems, virtualization architecture, Cloud and hybrid integration, mobile management, telecommuter access, security and compliance, streamlined provisioning and management, network optimization, Wi-Fi support, business continuity planning, group and personal training for IT support staff and users, and post-migration Call Center support services.

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Microsoft Windows Server 2012 R2 Essentials is an affordable, entry-level platform that allows small businesses to make the move from the older stand-alone on-premises datacenter to the contemporary hybrid computing paradigm that includes local and virtualized cloud-hosted software and infrastructure. Progent's Microsoft-certified consultants can provide budget-friendly online consulting and technical support services for Microsoft Windows Server 2012 R2 Essentials. Progent can assist you to assess the possible business benefits of migrating to Essentials and adopting a hybrid local/cloud-based design for your network environment. Progent can provide full-service project management support so you can design and execute an efficient move to Windows Server Essentials, Office 365, and other Microsoft Cloud platforms and services. Progent can also provide ongoing consulting, technical support, and training.

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ProSight LAN Watch is Progentís server and desktop monitoring managed service that uses state-of-the-art remote monitoring and management technology to keep your network operating at peak levels by tracking the health of vital devices that power your information system. When ProSight LAN Watch uncovers a problem, an alert is transmitted immediately to your specified IT personnel and your assigned Progent engineering consultant so all looming problems can be resolved before they can disrupt your business.

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Nagios and MRTG are powerful, free monitoring utilities that run on the Linux OS and can be deployed to monitor UNIX networks, Windows systems, or multi-platform systems where the Linux OS and MS Windows coexist. Nagios allows system support engineers to track system services such as POP3, HTTP, FTP, and NNTP. Multi Router Traffic Grapher allows you to graph the traffic in and out of SNMP-enabled network devices including processors, routers, and switches. Progent's system integration experts can help you use both these programs to streamline and repair your computer network.

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Microsoft Exchange 2013 includes major improvements to the functionality of Microsoft Exchange Server 2010 and introduces powerful new features as well as a revamped architecture. These enhancements favorably impact key facets of IT such as manageability, high availability (HA), security and compliance, operational costs, teamwork, extensibility, throughput, cross-version interoperability, and productivity. Progent's Microsoft-certified Exchange Server 2013 consulting professionals can assist your organization to evaluate the possible advantages of migrating to Microsoft Exchange Server 2013, design a cost-effective test and deployment plan, and train your IT staff to manage your Exchange 2013 solution. Progent also offers affordable online consulting and management for Microsoft Exchange 2013.

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Android Active Directory Professional
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Progent's veteran team of IT consultants and application experts have extensive experience delivering remote and onsite support for organizations of all sizes who need to incorporate Android phones into their information networks so that users can communicate and collaborate from virtually anywhere. Progent offers the breadth of skills to solve technical problems that span multiple vendors and that entail a mix of legacy and current technology. Progent offers cost-effective remote expertise to assist you with any stage of planning, deploying, managing and maintaining your Bring-Your-Own-Device (BYOD) environment. Progent can provide occasional support to assist you to resolve especially challenging technical problems, or Progent can provide outsourced or co-sourced project management services to ensure that you finish strategic network projects on schedule and within budget. Progent can help with on-premises, cloud-centric, or hybrid networks and can provide support for operating systems, applications, management tools and network infrastructure. Progent also can provide customized group or individual training to show you how to manage and operate Android phones and tablets securely and productively.

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Progent's Microsoft-certified consultants can provide online or in-person expertise to help organizations of all sizes to plan, implement, administer, and repair a backup/recovery system based on System Center 2012 Data Protection Manager (SCDPM 2012). Progent's consultants can help you to upgrade from older versions of SCDPM or from a different backup system, and Progent can optimize your Data Protection Manager deployment for onsite, cloud-based, or hybrid environments. Progent can provide occasional help for fixing especially challenging issues, or comprehensive project management support. Progent's consultants can also help your business to design SCDPM 2012 into an enterprise-class disaster recovery strategy.

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Progent can provide a wide array of low-cost online and on-premises consulting services to help your business to configure, administer, and debug desktops and mobile devices powered by Windows, macOS/OS X, iOS, Google Android, or Linux.

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Stealth intrusion testing is a key part of any overall network security strategy. Progentís security professionals can perform extensive intrusion checks without the awareness of your organization's in-house network support resources. Unannounced penetration checking uncovers whether existing security defense systems such as intrusion detection warnings and event log analysis are properly set up and actively monitored.

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For small and midsize businesses, computer security and compliance is excessively complicated to master yet too dangerous to ignore. The world's biggest institutions have been hacked, and the leading cloud service providers have occasionally been taken down. It seems like there's nowhere to hide. Progent makes it economical for small and midsize organizations to carry out critical IT security projects effectively by offering the advantage of billed time to the nearest minute with no minimum charge for online help. This means you can have access to a seasoned information consultant to deliver precisely the knowledge you need whenever you require it. Progentís CISA, CISM, GIAC, CISSP and ISSAP certified security experts can assist you with any level of network security including security audits, malware defense and recovery, spam and email content filtering, email data loss protection, regulatory compliance reporting, and creating a complete security strategy.

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Progent provides a selection of IT service bundles for small organizations. These information technology outsourcing and server monitoring services are based on the anticipatory problem handling abilities of System Center Operations Manager, a state-of-the-art server and system management product that monitors the reliability, throughput, and security of your network and isolates incipient troubles before they can disrupt your network. With Progent's economically priced network support packages, small organizations can select a basic co-sourcing service program built around Operations Manager with network monitoring, reporting, Help Desk and remote troubleshooting or a complete round-the-clock outsourcing solution.

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Progentís Microsoft-certified consultants offer small and medium size businesses enterprise-grade consulting support for Microsoft Systems Management Server 2003 and Configuration Manager, Microsoft's standard tools for update and deployment management. System Center Configuration Manager is the new name for the update management platform formerly known as SMS Server. Configuration Manager offers a variety of new features to Microsoft Systems Management Server such as full automation, integrated Windows Vista Windows Server 2008 support, NAP security support, and boot image management. Progentís certified engineers can help you use SMS Server or System Center Configuration Manager effectively for streamlined OS and application software installation, security patch control, software metering, and software license compliance. Progent's engineers can also help you to migrate efficiently from Systems Management Server 2003 to System Center Configuration Manager 2007.

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Progent's Microsoft-certified consultants offer network help and IT consulting services for Microsoft .NET Servers and programs and for Windows Server 2012, 2008 and 2003. Progentís support team can help you plan, deploy, troubleshoot and administer the entire suite of Windows .NET Servers including SQL Server, ISA Server, Small Business Server, Exchange Server, SharePoint Server, Windows Hyper-V, Microsoft Lync Server, Project Server, and System Center Operations Manager (SCOM).

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Progent's Cisco-premier CCIE network engineers can help you to maintain your existing PIX 500 or ASA 5500 firewalls or upgrade to Cisco ASA 5500-X firewalls with Firepower Services. Progent can also help you to plan, configure, optimize, administer and troubleshoot firewall environments based on Cisco ASA 5500-X firewalls with Firepower Services

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Microsoft Windows 8.1 is designed to power devices ranging from smart phones and tablets to engineering workstations. An abundance of new and improved features, including touch screen interface and iconic tile GUI, provide a broad selection of advantages for companies who know how to put them to work. Progent's Windows consultants can assist bring your business up the learning curve with Windows 8.1 and show you how to derive maximum competitive advantage from the operating system's many new and enhanced technologies.

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Progent's Microsoft-certified consultants can deliver low-cost online and on-premises support to carry out your migration to Exchange Server 2010, produce extensive documentation of your upgraded messaging environment, train your IT team and end users to get them ramped up quickly on Microsoft Exchange 2010, and offer continuing management consulting and engineering help. Progent can also assist you to migrate from Exchange 2010 to Exchange 2013 or Exchange Server 2016.

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Progent offers remote and on premises expertise to help your organization with any phase of BI reporting from debugging or enhancing reports to designing and deploying an advanced BI environment. Progent's BI experts can assist you to support your existing BI environment, help you to migrate reports and databases from a discontinued reporting platform to a current one, and deliver as-needed online training tailored to your specific requirements. Progentís management reporting consultants offer expertise in all popular business analytics reporting tools such as Microsoft's SQL Server BI suite (SSIS, SSAS, and SSRS), Microsoft Management Reporter/FRx, Microsoft Access, Crystal Reports, Microsoft Power BI, Excel business analytics tools including Power Pivot, Power Query and Power View, and Report Designer.

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Progent provides small and mid-size businesses professional consulting for Intrusion Protection products and IPsec VPN products from major firewall and Virtual Private Network security vendors including Check Point Software, Juniper, and SonicWALL. Progent can show you how to design a comprehensive security plan and choose appropriate products from a variety of suppliers to achieve your security objectives while staying within your spending restraints.

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Progent's expertise providing Microsoft .NET support and SQL Server consulting, and Progent's programming experience with VBasic, XML, and other developer tools enable Progent to create custom mission-critical programs and eCommerce solutions that operate seamlessly with Microsoft Dynamics GP Software. Progent's Dynamics GP reporting services can help you create reports that let you track your business more effectively, turning raw information into useful insights into your company and customers.

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Windows 8.1 is engineered to power computers from smart phones and tablets to engineering workstations. An abundance of innovative features, including its touchscreen support and signature live tiles GUI, offer a broad range of benefits for companies who know how to exploit them. Progent's Windows experts can help get your organization up the learning curve with Microsoft Windows 8.1 and show you how to derive significant business advantage from the operating system's various new and enhanced technologies.

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Progent can provide small companies with an information management expert who can function as a part-time Chief Information Officer. This part-time CIO can offer long-term direction to help you integrate appropriate IT products to improve business operations so they align better with your corporate objectives. Your business can develop and install a well thought out information technology plan without incurring the cost of a full-time Chief Information Officer.

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The Contact Center support model adopted by Progent offers small and midsize businesses an efficient option to dependence on independent consultants by offering extensive technical knowledge shared by multiple support groups, optional round-the-clock access to urgent help, fast escalation to top-level experts for solving even the most complex issues, service consistency and dependability, quick follow-up enforced by seasoned support administrators, a selection of easy-to-use mechanisms for initiating support tasks, and a high level of process transparency made possible by trouble ticket tracking and available through a web portal.

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Colo Computer Consultants

Colocation sites allow companies to share enterprise-class facilities for housing network equipment that supports mission-critical applications. Progent's Microsoft and Cisco certified IT experts can help your small business with all aspects of your colocation strategy such as choosing and migrating to a colo site, creating network topology, specifying hardware, on-site and on-line maintenance, setting up remote network administration, and training your support staff.

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Progent's seasoned team of IT consultants and application specialists have extensive background providing online and onsite support for businesses of all sizes who want to integrate Android phones into their IT networks so that mobile clients can be productive from anywhere. Progent has the range of know-how to solve network problems that span numerous manufacturers and that represent a mix of legacy and current technology. Progent offers affordable online consulting to assist you with any aspect of planning, configuring, managing and troubleshooting your BYOD environment. Progent can deliver as-needed technical support to assist you to resolve especially challenging technical issues, or Progent can provide outsourced or co-sourced project management support to help you complete strategic IT projects on schedule and within budget. Progent can help with local, cloud-based, or hybrid networks and can provide expertise with all major operating systems, apps, management tools and network infrastructure. Progent also offers specialized group or one-on-one training sessions to help you manage and use Android phones efficiently.

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Progent's Microsoft-certified consulting experts have over 10 years of experience planning, deploying, enhancing and repairing SCOM solutions and can provide companies of any size expert online or on-premises consulting support for Microsoft SCOM 2012. Progent can help you to plan a topology for SCOM 2012 servers that provides the responsiveness and availability required to monitor your datacenter efficiently, whether your infrastructure are onsite, in the cloud, or a hybrid environment. Progent can also assist you to import and customize SCOM 2012 management packs based on best practices for tracking network fabric and Microsoft and 3rd-party applications and services. In addition, Progent can provide fast online or onsite technical support to assist you to fix serious issues uncovered by System Center 2012 Operations Manager.

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Progent offers affordable remote support to help businesses to integrate Amazon AWS cloud services such as Amazon EC2 for virtual machine hosting, Amazon Simple Storage Service (Amazon S3) for expandable low-latency storage, and Amazon Glacier for low-cost long-term archiving. Progent can assist your IT team with every aspect of Amazon AWS integration including requirements analysis, preparedness assessment, architectural design, testing, deployment, centralized administration, performance optimization, software license management, backup/restore mechanisms, and security and compliance. Progent can provide advanced expertise with firewalls and VPN technology and can help you deploy cloud-centric or hybrid cloud ecosystems that efficiently integrate Amazon AWS resources. Progent offers as-needed expertise to assist you to resolve technical roadblocks or Progent can provide comprehensive project management outsourcing to help you move to the Amazon AWS platform on time and on budget.

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Microsoft Dynamics GP software offers analytics and reporting capabilities that allow you to track all operations, sales and spending, and sales patterns with integrated drill-down, query, and reporting capabilities. Progent's Microsoft Dynamics GP reporting consulting expertise can help you design reports that let you analyze your business more completely, turning raw data into useful management information. Progent can improve your reporting and analytics by offering Crystal Reports expertise, FRx support, and Microsoft Excel assistance. In addition to delivering reporting consulting, Progent can provide Microsoft .NET support, Microsoft SQL Server expertise, and application experience with VBasic, XML and other tools in order to offer specialized line-of-business application development and eCommerce solutions that integrate transparently with Microsoft Dynamics GP.

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Progentís Technical Response Center provides nationwide extended hours remote troubleshooting for networks powered by Windows and Cisco products and technologies. Progent's Microsoft and Cisco-Premier service engineers provide after-hours telephone support and online secure computer connection to troubleshoot and resolve network problems quickly and economically. The breadth of IT expertise represented by Progent's staff of country-wide support professionals makes it possible to escalate even the toughest problems to qualified experts as needed. For critical issues, the Technical Response Center endeavors to respond to your call for support within one hour.

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Configuration Manager 2016 automates software deployment across multiple sites, centralizes compliance settings management, inventories network resources, guards against company data leakage, provides network health monitoring, enables safe end-user self service, and delivers a common point of control for managing multi-OS ecosystems based on on-premises, cloud, or hybrid deployment models. Progent's Microsoft-certified Configuration Manager 2016 consultants and Azure cloud specialists can assist you with any aspect of planning, installing, operating and repairing a System Center 2016 Configuration Manager solution for on-premises, cloud-based, or hybrid environments.

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Exchange 2013 incorporates major improvements to the functionality of its predecessor Microsoft Exchange Server 2010 and delivers important innovations plus a redesigned architecture. These improvements affect vital IT areas including ease of administration, high availability (HA), security and compliance, cost of ownership, collaboration, expandability, performance, cross-version interoperability, and the user experience. Progent's Microsoft-certified Exchange 2013 consulting experts can help you evaluate the potential business benefits of migrating to Exchange Server 2013, create a cost-effective validation and deployment plan, and educate your IT staff to maintain your Exchange Server 2013 solution. Progent can also provide affordable remote consulting and support and management services for Exchange 2013.

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Progent's Cisco-certified network professionals can help you create an affordable, high availability Internet connection architecture that can achieve non-stop Internet connectivity through a broad array of fault tolerant Internet network technologies including high availability BGP, automatic fail-over, and redundant Internet Service Providers. Progent can provide Cisco Certified Internetwork Expert professionals to show you how to utilize the latest technology for fault tolerant Internet connections to create an affordable, completely redundant Internet interface with automatic failover and other capabilities to deliver fault tolerant Internet availability.

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Cisco Unified Communications Manager, formerly named CallManager, acts as the center of Cisco's collaboration platform. Unified Communications Manager and Unified Communications Manager Express (CME) provide an advanced IP-PBX by integrating with apps like Cisco Unified CM IM and Presence Service with Jabber support, Cisco Unity Express for voicemail management, Cisco Unified Mobility for Single Number Reach, and Cisco Contact Center Express (Unified CCX or CCX) for creating an advanced customer contact solution. Progent's Cisco-certified consultants can deliver efficient and budget-friendly remote and onsite support to help organizations of all sizes to create and administer Unified CM ecosystems by providing Cisco Unified Communications Manager configuration and troubleshooting consulting services that add maximum business value. Progent can help with any facet of Unified Communications Manager configuration and debugging in areas that include integrating Cisco Voice over IP phones and desktop Video phones, designing dial plans, configuring SIP connections and PSTN support, deploying ISR G2 routers with CUBE VoIP networking support, creating UCS server failover solutions for survivability, performance tuning, and integration with Exchange and Skype for Business.

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Progentís Microsoft-certified experts offer businesses of all sizes consulting, technical support, and development services for SharePoint Server and SharePoint Online. Microsoft SharePoint is an advanced platform that uses web-based technology for intelligently connecting people, groups and information. SharePoint offers a central spot for your workers or clients to connect to, organize, distribute and manipulate relevant information, documents, and applications and to interact with other people. SharePoint allows faster and more intelligent decisions, more effective access across teams and more streamlined business practices. Windows SharePoint Services join employees, clients, workgroups and major tasks with the information theyíve developed in a way that makes data convenient to locate, retrieve and apply. Progent's certified SharePoint experts can help your organization to support your existing SharePoint solution or upgrade to the latest version of SharePoint Server or to SharePoint Online.

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Progent can assist you to configure Cisco Wi-Fi controllers to manage and monitor Wi-Fi LANs of all sizes. Progent can help you to administer and troubleshoot your existing Cisco Wi-Fi environment or carry out an efficient transition to Cisco's latest Wi-Fi controller solutions.

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Progent's certified SharePoint Server 2019 and SharePoint Online experts offer economical remote and on-premises consulting expertise, software development, and technical support services for organizations of all sizes who want to migrate to SharePoint 2019 or SharePoint Online from earlier releases of SharePoint. Progent can help you plan and execute an efficient migration to SharePoint 2019 on premises, SharePoint Online, or a hybrid network model that incorporates local and cloud-based infrastructure into a cohesive intranet system.

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MS SQL 2008 Technology Consulting

Progent's Microsoft-Certified SQL engineers offer an array of support services to help small and midsize companies to design, implement, administer, and repair SQL Server 2008 solutions in order to get the maximum strategic benefit from this state-of-the-art relational database technology. Also, Progent can provide help with system infrastructure, company-wide protection, and software programming to optimize the strategic advantage of your SQL Server investment.

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Progent is a Microsoft Certified Partner and has earned special competencies such as Advanced Infrastructure Solutions. Microsoft Certified Partners represent the most successful organizations who earn the top client endorsement and are afforded the tightest operational relationship with Microsoft. The understanding, capabilities, and dedication needed to earn the status of Microsoft Certified Partner benefits Progent's clients by enabling Progent to offer your business better solutions for your IT system.

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For small and midsize organizations, network security and information assurance and compliance is too complicated to master yet too risky to ignore. The largest biggest enterprises have been hacked, and the leading cloud service providers have occasionally been knocked out. It looks as though there's no place to run. Progent makes it economical for smaller organizations to implement vital IT security projects successfully by providing the advantage of billable time to the closest minute with no minimum billing for remote help. You have the help of a seasoned computer consultant to deliver precisely the help you need whenever you require it. Progentís CISA, CISM, GIAC, CISSP and ISSAP premier consultants can assist you with any level of system security including security assessments, virus defense and recovery, spam and email content filtering, email data loss prevention, regulatory compliance reporting, and creating a comprehensive security strategy.