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What online services are available for maintaining Cisco routers?
Among the common remote Cisco router support services available from Progent are setting up domain name, DHCP, routing tables, clock, security logon banner and user accounts; setting up HSRP, aggregate routing, BGP to EIGRP redistribution, and static route injection into OSPF; reviewing policy based routing to MPLS, routing configuration, line settings and BGP peering arrangements; installing current IOS image; configuring and testing failover; troubleshooting VPN tunnel issues; producing a network diagram and documenting router setup; plus policy and availability planning.
How can Progent help integrate Office 365 Exchange Online with on-premises Exchange?
Microsoft supports seamless hybrid ecosystems that integrate Office 365 Exchange Online and on-premises installations of Exchange. This permits you to have certain Exchange mailboxes hosted at your physical datacenter or private cloud and other mailboxes resident on Office 365. Progent's certified Exchange consulting team can help you with any facet of designing, integrating and troubleshooting your hybrid Office 365/Exchange solution. Progent's Exchange consultants can deliver as-needed support to help you through stubborn technical issues and also offer comprehensive project management outsourcing to ensure your hybrid Office 365/Exchange initiative is successfully completed on schedule and within budget. To find out more about Progent's consulting expertise for integrating Office 365 and on-premises Exchange systems, refer to Office 365 integration with on-premises Exchange.
Can Progent help us to deploy System Center 2016 Virtual Machine Manager to manage our hybrid cloud network?
System Center 2016 Virtual Machine Manager (SCVMM 2016) is part of Microsoft's System Center 2016 suite of IT infrastructure management tools and is intended to offer a centralized solution for configuring and administering virtualized fabric and services across hybrid environments that can incorporate on-premises and hosted datacenters and Azure publics cloud resources. Progent's Virtual Machine Manager 2016 consulting experts can assist organizations of all sizes with any aspect of building, deploying, and maintaining a SCVMM 2016 solution. Progent can assess your virtualization topology, show you how to upgrade smoothly from legacy releases of Virtual Machine Manager, develop processes for building and installing VMs and VM hosts, implement fault-tolerant scale-out clusters, integrate your private cloud infrastructure with public clouds, configure virtual switches and load balancers, write and debug PowerShell scripts, and assist you to assess the potential advantages of new technologies like Storage Spaces Direct and Host Guardian Service. Progent's certified virtualization professionals can provide advanced Hyper-V consulting and VMware vSphere support.
Does Progent offer support for Microsoft Dynamics NAV ERP software?
The most recent version of MS Dynamics NAV offers several innovations such as specialized Role Centers, enhanced business analytics and reporting capabilities, and advanced workflow management. Progent's Microsoft Dynamics NAV ERP experts offer custom programming, configuration and debugging support to help your company to take advantage of MS Dynamics NAV. Progentís engineers can assist you to integrate Microsoft Dynamics NAV ERP software to other services and applications. Also, Progent can help your organization to design and utilize databases so you can enhance your understanding of your business, attract more customers, expand your sales strategies, and build successful alliances.
How does Progent support the Microsoft Solutions Framework (MSF) process model?
In conducting IT projects for enterprise customers, Progent uses a structured approach based on predetermined milestones in order to meet budgetary, scheduling, and technical targets while minimizing business disruption. Progent's methodology utilizes industry project management standards derived from the best practices defined by the
Microsoft Solutions Framework (MSF) and includes needs definition, planning and architecture proposals, pilots, required adjustments, and expert deployment. All phases are documented to create a comprehensive description of technical services delivered and to help in ongoing system support.
Can Progent help us to configure and manage Cisco Wi-Fi controller hardware or software?
Progent's certified Cisco wireless controller experts can help your business to configure Cisco Wi-Fi controllers to manage Wi-Fi networks of any size. Progent can assist you to maintain and troubleshoot your existing Cisco-based Wi-Fi environment or implement an efficient transition to Cisco's latest wireless controller technology. Progent offers expertise for both hardware-based and software-based wireless controllers and can assist you to decide which type is appropriare for your wireless environment. For 802.11ac Wave 2 Wi-Fi controller appliances from Cisco, Progent offers Cisco 3504 wireless controller consulting, Cisco 5520 wireless controller expertise, and Cisco 8540 wireless controller expertise.
Does Progent offer support for Microsoft Dynamics GP 2015 R2?
Microsoft Dynamics GP 2015 R2 (formerly Great Plains) features a revamped architecture that enhances cloud integration, works with popular handheld devices, permits single login with Azure AD, and tightens security and compliance. Progent's experienced Dynamics GP 2015 R2 consultants and developers have the broad technical skills and hands-on experience to resolve the critical IT and business issues involved with deploying and managing Microsoft Dynamics GP 2015 R2 and can assist you to carry out a smooth migration that will maximize the return on your investment in this powerful platform.
Can Progent help me configure Database Availability Groups for Exchange 2013?
A Database Availability Group known as a DAG is the foundation of high availability (HA) and resilience for Exchange Server 2013 Mailbox (MBX) servers. First offered in Exchange Server 2010, a DAG is a group of up to 16 Mailbox servers where any server in a DAG can host a replica of a mailbox database from any other server. DAG servers cooperate with one another to restore automatically from breakdowns that affect MBX databases. Progent's Microsoft certified Exchange consultants offer Database Availability Group consulting services to help you design, install and maintain an HA solution for your Exchange 2013 mailbox servers. Also, Progent's Exchange Server 2016 consultants can help you migrate your Microsoft Exchange 2013 DAG environment to Exchange 2016.
Does Progent offer desktop support services?
Progent offers a broad array of affordable services to help your business to install, integrate, repair, and administer workstations and laptops based on Windows, Apple macOS and OS X, or various versions of Linux. Progent's desktop support services include Windows 10 planning assistance, Windows 8.1 integration, Microsoft Windows 7 support, MS Office and Office 365 integration and training, and 64-bit computing expertise.
Does Progent offer help with specific Apple Mac applications?
Progent's experts in Mac technology can assist the creative aspect of Apple macOS and OS X systems by providing support services and knowledge transfer in images/, audio, and motion. Progent's professionals can provide help in a range of macOS and OS X desktop programs including Photoshop, Illustrator, Logic Pro, Digidesign Pro Tools, Apple Motion, and Adobe After Effects. Progent can also help you with discrete areas such as digitizing audio or video or building a video post production lab.
How can Progent help us deploy and manage a collaboration solution based on Cisco Jabber?
Progent's Jabber consultants offer online or onsite support to assist businesses of any size to design, implement, manage, update or troubleshoot Cisco Jabber environments and Cisco Unified Communications Manager ecosystems. Progent can provide advanced expertise for the products, technologies and services that make up creating a cohesive Cisco Jabber solution such as Cisco network appliances and management software, Microsoft Office apps, Windows and Mac computers, Apple iOS and Android smartphones and tablets, SIP interfaces, WiFi networks, security and compliance, cloud computing, telepresence systems, PBX products, business continuity, and the many other components of a modern collaboration ecosystem.
Can Progent help with setting up and using Microsoft Project?
Progent's certified Microsoft Project Server and Project Online experts offer in-depth expertise in deploying and managing all editions of Microsoft Office Project and can deliver a broad variety of cost-effective remote support services following leading practices to help businesses of all sizes to get all the benefits of this leading platform. Services offered by Progent include solution planning, software configuration and upgrades, strategies for secure file and status sharing among local and offsite users, network infrastructure optimization, and specialized webinar training classes.
What are the benefits of Progent's documentation of support services?
Progent produces full and meaningful documentation of all support work to ensure customers donít ever feel ďcaptiveĒ to their IT service provider. Progent sends e-mail documentation of support activity immediately after completion of each support task, and also sends a hard copy along with monthly billings. Comprehensive IT support documentation makes it less disruptive for clients to move to a new support organization or take on more service responsibilities internally. Complete service documentation also provides management the visibility required to evaluate maintenance services and develop more realistic IT budgets.
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and you are in need of technical assistance, IT outsourcing, or top-level expertise from a certified Progent engineer,
call 209-653-5404 or visit Contact Progent.