|2570 N. First Street, 2nd Floor
San Jose, CA 95131
||San Jose Network Support Services
||37053 Cherry Street
Newark, CA 94560
||Fremont Network Support Services
||26250 Industrial Blvd
Hayward, CA 94545
||Hayward Network Support Services
||1300 Clay Street
Oakland, CA 94612
||Oakland-Berkeley Network Support Services
||3790 El Camino Real
Palo Alto, CA 94306
||Palo Alto Network Support Services
||755 Baywood Drive, 2nd Floor
Petaluma, CA 94954
||Petaluma Network Support Services
||4695 Chabot Dr, Suite 200
Pleasanton, CA 94588
||Pleasanton Network Support Services
||6520 Lonetree Blvd
Rocklin, CA 95765
||Roseville Network Support Services
||1100 N Market Blvd
Sacramento, CA 95834
||Sacramento Network Support Services
||388 Market Street
San Francisco, CA 94111
||San Francisco Network Support Services
||2570 N. First Street, 2nd Floor
San Jose, CA 95131
||San Jose Network Support Services
||1900 S Norfolk, Suite 350
San Mateo, CA 94403
||San Mateo Network Support Services
||700 Larkspur Landing Cir
Larkspur, CA 94939
||San Rafael Network Support Services
||101 Cooper St, #4526
Santa Cruz, CA 95062
||Santa Cruz Network Support Services
||131 Stony Circle
Santa Rosa, CA 95401
||Santa Rosa Network Support Services
||3336 N Texas St
Fairfield, CA 94533
||Vacaville Network Support Services
||1261 Locust St
Walnut Creek, CA 94596
||Walnut Creek Network Support Services
More Questions and Answers
What pricing structure does Progent use for support services?
Progent's simple per-minute billing model has no complex contracts, retainers or hidden fees. Many competitors have minimum billable time or other additional fees that increase service. For remote support from Progent during normal business hours, you only pay for the actual time spent working on your problem. If it only takes ten minutes to fix your problem, then you are only charged for ten minutes. For advance scheduled on-site service work booked more than twenty-four hours in advance, you are charged only for the time when Progent's team member is actually onsite solving your issues. Just Progent's competitive per-minute rate. For emergency same-day onsite service calls, you may be billed for our engineerís travel time, but not a higher emergency rate. Since Progent has a large pool of expert consultants located within the entire service territory, an available expert is usually close by to assist. Progent can in addition dispatch on-premises service to most zip codes in the United States within 24 hours of receiving a support call. Progent's remote support team has delivered help to small companies in every state in the U.S (See Progent's customer testimonials.)
How Can Progent Help with Windows Server 2008 R2?
The complexity and versatility of Microsoft Windows Server 2008 requires an IT consultant with hands-on experience and broad knowledge in architecting and deploying efficient end-to-end business technology networks. The experience of Progent's seasoned Windows Server experts, with an average of over 10 years of background supporting Microsoft-powered technology, assures your success in supporting and managing your Microsoft Windows Server 2008 environment. Progent's certified Windows Server 2012 R2 experts can also assist you to evaluate the advantages of migrating from Windows Server 2008 to Microsoft Windows Server 2012 R2 or later. If you are planning on creating a hybrid architecture that combines on-premises resources with cloud-based services like those available on Microsoft Azure, Progent offers Windows Server 2016 hybrid cloud integration.
Does Progent offer support for Microsoft SQL Server 2012?
Progent offers the support of certified SQL Server 2012 consultants as well as seasoned software programmers, DBAs, project managers, Cisco-certified network architects, business continuity planning specialists, and certified data security consultants to help your business to manage your SQL Server 2012 environment and configure an efficient and safe network infrastructure that lets you realize the full strategic benefit of SQL Server 2012. Progent can also assist your company to upgrade to Microsoft SQL Server 2016 or move to Microsoft SQL Server 2014 from SQL Server 2012.
Can Progent help our business relocate our IT infrastructure?
Progent can supply Microsoft and Cisco-certified network consultants who can assist you with a seamless business network relocation to a new building or campus, including data center selection and deployment, project management, defining a comprehensive security strategy that covers physical site security, ISP and telecommunications carrier selection and synchronization, and non-disruptive network upgrades. Progent can in addition assist your company to select a remote data center to support your key servers, prepare your environment, and deliver continuing colocation site IT services.
Can Progent help integrate a business intelligence (BI) reporting solution that consolidates all our vital data?
Progentís BI reporting experts offer remote and onsite expertise to assist your organization with any phase of BI reporting from troubleshooting or enhancing reports to planning and deploying a comprehensive BI environment. Progent's management reporting consultants can assist your company to support your existing BI system, assist you to upgrade reports from an outdated reporting product to a modern one, and deliver custom remote mentoring to meet your individual needs. Progentís management reporting and analytics professionals offer expertise in the leading business intelligence reporting tools such as Microsoft's SQL Server business intelligence stack (Integration Services, Analysis Services, and Reporting Services), Management Reporter/FRx, Office Access, Crystal Reports, Power BI, Excel BI tools including Power Pivot and Power View, and Report Designer.
Does Progent offer support for Microsoft Dynamics GP 2015 R2?
Dynamics GP 2015 R2 introduces a revamped architecture that improves cloud integration, works with the most popular handheld devices, allows one-time sign-on with Azure AD, and strengthens security and compliance. Progent's certified Microsoft Dynamics GP 2015 R2 consultants and developers have the depth and breadth of technical skills and experience to resolve the critical IT and business challenges involved with upgrading to Microsoft Dynamics GP 2015 R2 and can assist you to perform an efficient migration that will maximize the business value of your investment in this powerful product.
How do Progent's consultants implement knowledge transfer to my in-house IT staff?
Progent's knowledge transfer services include one-on-one training created for clients who desire to increase their understanding of mainstream office productivity software and network technology. Learn more about Progent's Microsoft Office Word and Microsoft Office 365 Word training, Microsoft Excel and MS Office 365 Excel training and programming help, Microsoft Project training, and classes on macOS and OS X applications. In addition, Progent offers live remote webinar education classes. Virtual online classes offer a versatile and affordable way for teaching your IT staff to operate a broad range of important software products.
Progent also offers itemized documentation for all delivered services. These comprehensive service reports provide your in-house IT staff a convenient and helpful history of important technical issues surrounding your IT system and can shed light on how to anticipate and fix problems to come.
Who founded Progent?
Progent's founder and head of engineering, Les Kent, was the architect for a multi-media networking solution that earned Microsoft's ďBest Application of the Year Award.Ē Mr. Kent is a 35-year network support veteran and has managed the creation and implementation of hundreds of innovative information technology solutions using Microsoft technologies. Mr. Kent established Progent in order to meet the needs of small companies who can't justify the expense of supporting a large IT organization but who still need information networks with enterprise-class dependability, security, and performance.
How can Progent's consultants help with Microsoft SQL Server?
Progent's Microsoft-certified SQL Server consultants, database software developers, database administration experts, project managers, Cisco network infrastructure architects, disaster recovery/business continuity planning specialists, and certified data security consultants can help your business to support and enhance your SQL Server environment, build or troubleshoot database business software, evaluate the potential benefits of upgrading Microsoft SQL Server 2016 or migrating to SQL Server 2014 from an earlier release of SQL Server or from a different database platform, install pilot environments at your site or at Progent's test lab, plan and carry out a smooth migration to SQL Server, and define a cost-effective and secure IT infrastructure that helps you maximize the business benefit of SQL Server.
Does Progent provide consulting services for Microsoft Small Business Server?
Even though the Small Business Server (SBS) family is no longer offered by Microsoft, this powerful package remains popular. Progent provides a range of Microsoft SBS support services for all versions of the platform. In addition, Progent's Windows Server Essentials consulting experts can assist your organization to evaluate the potential advantages of moving from an on-premises environment based on SBS version 2011 or earlier to a more cloud-centric network by implementing a migration to Windows Server Essentials and to Microsoft's cloud-based application software. Whether your resources are hosted on a local datacenter, in the cloud, or across a combination of of both, Progent offers full-service consulting, troubleshooting, and software design and programming services for Microsoft's core platforms including Windows Server, Exchange, SharePoint Server, and SQL Server.
Does Progent offer an easy and affordable way for small businesses to evaluate their network security?
Progent has put together two ultra-affordable service bundles intended to allow small businesses to get an independent network security evaluation from a premier security consultant. With Progent's External Network Security Inventory Checkup, an engineer administers a comprehensive test of your network from outside your company firewall to uncover possible weaknesses in the security posture you present to the outside world. With Progent's Internal Security Inventory Scan, an engineer executes a system scan from a secure machine inside your firewall to uncover your exposure to internal attacks. The two security inventory services are set up and run from a protected external site.
How can Progent help me integrate Microsoft System Center 2012 R2?
Progent's System Center 2012 consulting experts have over a decade of experience configuring, maintaining and troubleshooting the key platforms included with System Center and can assist your organization to design, configure, manage, and repair your System Center 2012 R2 solution to optimize the availability and responsiveness of your applications and infrastructure across multiple Windows and Linux/Unix OS environments and on-premises and Cloud-connected fabric. Progent also can provide System Center 2016 upgrade consulting to assist your organization to transition to the current version of Microsoft System Center from a previous release or from a third-party datacenter management solution to deliver the benefits of enterprise-class provisioning, automation, security and compliance, plus infrastructure and critical application performance monitoring.
More Questions and Answers
If your small business is in Stanislaus County
and you are looking for computer support, IT outsourcing, or top-level services from a certified Progent consultant,
call 209-653-5404 or visit Contact Progent.