Monterey County
Monterey, Seaside, Pacific Grove, Carmel:
Expert Computer Services Professionals
Questions and Answers
Onsite Service Available in Monterey, Pacific Grove, Seaside, Carmel
Santa Cruz-Monterey Bay Area Contact Information:
Progent offers consulting services and onsite technical support throughout the Santa Cruz and Monterey Counties.
| City | Address | Phone | Link |
| Monterey | 419 Webster Street Monterey, CA 93940 United States |
(831) 824-2134 | Monterey Network Support Services |
| Salinas | 1615 Bunker Hill Way Salinas, CA 93906 United States |
(831) 400-1300 | Salinas Network Support Services |
| Santa Cruz | 101 Cooper St, #4526 Santa Cruz, CA 95060 United States |
(831) 600-4300 | Santa Cruz Network Support Services |
- Does Progent support the NodeZero penetration testing platform from Horizon3.ai?
- Can Progent help us create a hybrid cloud solution based on Windows Server 2016?
- Does Progent offer a secure data backup service for small businesses?
- Can Progent provide certified expertise for information assurance and SIEM solutions?
- What pricing structure does Progent use for support services?
- Can Progent help us integrate VoIP solutions for at-home workers?
- Can Progent help us recover from a ransomware attack?
- Can Progent help us migrate to Windows 11?
- How can Progent help our company to use System Center 2016 to manage our hybrid cloud environment?
- Can Progent help us manage the personally owned endpoint devices of our at-home workers?
- What online services are available for maintaining Cisco routers?
- Can Progent help me strengthen security for Apple macOS and OS X devices?
- What are the advantages of being a Microsoft-Certified Partner?
NodeZero from Horizon3.ai is a cutting-edge penetration test (pentest) platform that can deliver continuous, concurrent, programmable assessment of your internal and perimeter network to help you find, prioritize, remediate, and confirm cybersecurity weaknesses before malicious hackers can exploit them. Progent can provide the services of a NodeZero Certified Operator (NCO) to help you to design and implement thorough pentests of your perimeter and your internal IT infrastructure in order to realistically assess your present security posture. Progent can assist you to set up and run NodeZero pentests customized for your network environment, understand NodeZero reports, and remediate problems according to their potential impact on your network. Progent can also assist you to develop a cohesive cybersecurity strategy that streamlines management and provides optimum cyber defense for on-prem, multi-cloud, and perimeter IT assets. To find out additional information about Progent's threat assessment services based on on NodeZero's penetration test platform, visit consulting services for NodeZero's PEN test platform.
Can Progent help us create a hybrid cloud solution based on Windows Server 2016
Progent's Microsoft-certified information technology experts offer Windows Server 2016 migration consulting services to help businesses of any size to design and carry out an efficient deployment of Windows Server 2016 and Hyper-V 2016 based on a local, cloud-centric, or hybrid architecture. Progent can help your company to assess the benefits of Windows Server 2016 for your environment and can help you with any aspect of designing, deploying, administering or troubleshooting your Windows Server 2016 and Hyper-V 2016 solution. Progent can assist you to take advantage of the many new disaster recovery and security capabilities of Windows Server 2016 and Hyper-V 2016 like Windows Containers for isolating applications, Shielded Virtual Machines, Credential Guard, Just In Time (JIT) Privileged Access Management, Virtual Machine load balancing, Storage Replica for zero-data-loss disaster recovery, plus workgroup and multi-domain clusters. In addition, Progent's Windows Server 2022 migration experts and Windows Server 2019 migration consultants can help you to plan and carry out a smooth migration from Windows Server 2016 to a newer edition of Microsoft Windows Server.
Does Progent offer a secure data backup service for small businesses?
ProSight Data Protection Services (DPS) ECHO provide small and mid-sized organizations an affordable and fully managed solution for secure backup/disaster recovery (BDR). For a fixed monthly rate, ProSight Data Protection Services ECHO automates your backup processes and allows rapid restoration of vital data, applications and virtual machines that have become unavailable or corrupted due to component breakdowns, software glitches, disasters, human mistakes, or malware attacks like ransomware. ProSight Data Protection Services can help you protect, recover and restore files, folders, apps, system images, as well as Microsoft Hyper-V and VMware images. Important data can be protected on the cloud, to an on-promises device, or to both. Progent's cloud backup specialists can provide advanced support to set up ProSight DPS to to comply with regulatory standards like HIPPA, FINRA, and PCI and, whenever necessary, can help you to recover your critical information. Read about Progent's complete ProSight portfolio of affordable managed services for small and mid-size businesses.
Can Progent provide certified expertise for information assurance and SIEM solutions?
Global Information Assurance Certification was established in 1999 to validate the skill of computer security experts. GIAC accreditations are acknowledged by companies and government organizations all over the world including and the United States NSA. Progent's GIAC-certified information assurance specialists can provide expertise with all of the security services covered within the GIAC certification including auditing infrastructure vulnerability, incident handling, traffic analysis, web application security and security information and event management (SIEM) solutions for compliance with government requirements for promptly reporting incidents.
What pricing structure does Progent use for support services?
Progent's simple by-the-minute billing policy requires no complex contracts, retainers or hidden charges. Many competitors have minimum billable time or other extra charges that increase service. For remote support during regular working hours, you only get charged for the time spent resolving your issue. If it only takes ten minutes to solve your issue, then you are only billed for ten minutes. For advance scheduled on-site service work booked more than twenty-four hours in advance, you are billed only for the time when Progent's consultant is actually onsite solving your issues. Just Progent's competitive by-the-minute rate. For emergency same-day onsite service calls, you might have to pay for our expert’s travel time, but never a higher emergency rate. Since Progent has a large pool of engineers located throughout the entire service territory, an available engineer is typically near to help. Progent can in addition provide onsite technical support to most zip codes in the U.S. within 24 hours of answering a service call. Progent's online technical support team has provided help to small companies in every state (Refer to Progent's customer testimonials.)
Can Progent help our at-home workers integrate VoIP solutions?
Progent can assist small and mid-size businesses to set up VoIP solutions to provide their teleworkers the benefit of transparent extensions of the company phone infrastructure. For details about ways Progent's experts can assist your remote workforce to deploy and troubleshoot IP voice platforms, visit VoIP consulting expertise for at-home workers.
Can Progent help us recover from a ransomware attack?
Modern variants of ransomware not only scramble critical on-line data but also infiltrate all accessible system restores and backups. Progent's experienced ransomware cleanup experts can help you to restore an IT network victimized by a ransomware attack like Ryuk, Dharma, Hermes, Spora, MegaCortex, or Locky. To find out more, visit ransomware removal and system rebuild expertise.
Can Progent help us migrate to Windows 11?
Progent's Windows 11 consulting experts can provide an array of services for Windows 11 such as cloud and hybrid integration, mobile management and synchronization, teleworker access, security and compliance, automated provisioning, and Help Desk Call Center support services. Progent can also assist you to design and carry out an affordable migration from Microsoft Windows 10 to Windows 11. For details, refer to Windows 11 planning and migration services.
How can Progent help our company to use System Center 2016 to manage our hybrid cloud environment?
Microsoft System Center 2016 delivers major enhancements for managing hybrid cloud networks through comprehensive support for Windows Server 2016 servers, Windows 10 clients; seamless integration of heterogeneous networks that include various Linux distributions, Hyper-V and VMware; and better cloud support such as closer integration with Intune for iPhone and Google Android smartphone administration plus native integration with Operations Management Suite (OSM) for cloud-based analytics and reporting. Progent's System Center 2016 consultants can provide advanced remote and onsite support for all elements of System Center 2016 including Operations Manager (SCOM), Configuration Manager (SCCM), Virtual Machine Manager (SCVMM), Data Protection Manager, Orchestrator, and Service Manager (SCSM). Progent can assist your business to plan and configure a new implementation of System Center 2016, extend or optimize an existing one, migrate efficiently from a prior release of System Center, or debug your System Center solution.
Can Progent help us manage the personally owned endpoint devices of our at-home workers?
Progent can help small and mid-size organizations to configure centralized endpoint management and monitoring solutions for maintaining endpoint devices used by work-from-home employees. To learn about how Progent can assist your company to manage the remote endpoints of your at-home workers, refer to consulting for managing and monitoring the endpoints of your at-home workers.
What online services are available for maintaining Cisco routers?
Some of the popular online Cisco router consulting services offered by Progent are configuring domain name, IP addressing, routing maps, clock, and user accounts; setting up iBGP and HSRP, aggregate routing, static to EIGRP redistribution, and ECN gateways; fixing BGP peering arrangements, routing tables, and BGP peering arrangements; updating router's IOS image; setting up and confirming router failover; resolving VPN tunnel problems; making a network diagram and documenting router setup; plus policy and redundancy planning.
Can Progent help me strengthen security for Apple macOS and OS X devices?
Progent's CISSP certified security consultants and CISM certified security engineers can assist your company to protect your Mac network system through expert services such as performing extensive security assessments, recovery from virus and worm assaults, configuring firewalls, implementing safe mobile access, deploying advanced software for defense against viruses, spam, and harvesting attacks, and designing a comprehensive security plan tailored for your business and network system.
What are the advantages of being a Microsoft-certified Partner?
Because Progent is a Microsoft-certified Partner, each Progent MCSE support expert and computer consultant has access to the technical and training tools necessary to offer the best computer help available. Progent delivers world-class expertise in the architecture, implementation and maintenance of Microsoft-based information technology. Progent's Microsoft-certified experts offer Active Directory and Azure Active Directory consulting, Exchange Server 2019 management help, Microsoft Exchange Server 2016 upgrade support, Microsoft Exchange Server 2013 integration, Windows Server 2022 planning and integration consulting, Microsoft Windows Server 2019 upgrade expertise, Windows Server 2016 hybrid integration, Windows Server 2012 R2 configuration, Microsoft Windows Server 2008 consulting, plus Windows 10 planning consulting, Microsoft Windows 8.1 technical support, Microsoft Microsoft 365 technical support and training, and Dynamics GP (Great Plains) development.
An index of content::
Urgent SQL Server 2017 Disaster Recovery Support and Help
SQL Server 2017 Database Migration IT Consultant
Progent's Microsoft-certified SQL Server 2017 experts can help you to plan and implement an efficient upgrade from your current SQL Server databases and applications to SQL Server 2017.
Online Support Services Data Protection Manager 2012
SCDPM 2012 and Hyper-V Online Consulting
Progent's Microsoft-certified consultants can provide remote or in-person expertise to assist companies of all sizes to design, deploy, administer, and repair a backup system based on System Center 2012 Data Protection Manager (SCDPM 2012). Progent can assist you to migrate from older releases of Data Protection Manager or from a different backup system, and Progent can integrate your SCDPM 2012 implementation for onsite, cloud, or hybrid datacenters. Progent can provide occasional help for resolving particularly stubborn issues, or full project management support. Progent can also help you to incorporate Data Protection Manager into a comprehensive disaster recovery strategy.
Microsoft Office 2003 Network Consulting Group
Microsoft Office Internet Networking Consultants
Progent's computer outsourcing services for small companies feature designing Server 2003, .NET Server, and BackOffice environments, coordinating migrations Windows XP, Windows 2003 Server, Active Directory, and Exchange 2003 Server, Help Desk services, remote and on-site repair, fixing stubborn integration issues, and producing a comprehensive security strategy. Progent can help you maximize network availability and performance via fault-tolerant technologies, resilient network topology, and proactive network monitoring. Progent also provides project management help for major upgrades and can help with needs definition, product identification, bill of materials production, vendor qualification, purchasing logistics, and professional documentation. Progent's computer outsourcing help also features education for office productivity products such as Microsoft Office XP.
Online Troubleshooting Microsoft Office
Microsoft Office Outsourced IT Management Services
Progent applies no initialization fee and requires no retainer for services delivered during regular business hours. Progent's one-minute granularity eliminates big bills for fast solutions so you will not be forced to allow less critical problems to fester.
5500 Wireless Controller IT Consulting
wireless controller Support
Cisco's Catalyst Wi-Fi controllers streamline the management of wireless networks by unifying the configuration and control of wireless APs, optimizing Wi-Fi performance by limiting the effect of RF congestion, improving wireless uptime with fast failover, and strengthening data security by identifying cyber threats and filtering traffic content according to user class and locale. Progent can assist your business to deploy Cisco wireless LAN controllers to manage wireless LANs of any size. Progent can help you to maintain and debug your existing Cisco Wi-Fi environment or implement a smooth upgrade to Cisco's modern Wi-Fi controller solutions.
Catalyst Wi-Fi 6 WAP Remote Consulting
Catalyst 9130AX Access Point Specialists
Progent's Cisco Catalyst Wi-Fi 6 Wireless Access Point experts offer affordable remote and on-premises help for Catalyst Wi-Fi 6 wireless access points (WAPs).
Top Project Design Consulting Services
Project Implementation Consultant
For enterprise project management support, Progent offers access to senior IT experts with decades of experience in technology management, application development, and business process engineering for organizations ranging from Big 4 firms to dot-com startups to state government agencies. These high-level IT managers can provide project management expertise to assist enterprise clients adhere to leading practices to ensure that major projects are successfully completed on schedule and within budget.
Emergency Specialist WiFi 6
Wi-Fi site survey On-site Technical Support
Progent's Wireless Consulting Services provide a fast, economical way for companies of any size to configure, manage, monitor and repair the latest wireless connectivity technology. For 802.11n and the latest 802.11ac wireless networks, Progent can help you plan and install appliances like Cisco's Aironet and Meraki access points and wireless network controllers. For mobile email and online applications, Progent can help with Apple iPhones, Apple iPads, Google Androids, and Windows smartphones and tablets.
Meraki MR84 Access Point Support and Help
Meraki Wireless Access Point IT Consultants
Progent's Cisco-certified Wi-Fi networking experts offer remote and onsite consulting and support services to help your organization to plan, configure, administer, tune, and repair Wi-Fi networks that incorporate Cisco's Meraki APs. Progent's consultants can also help your organization to design and implement hybrid environments that combine on-premises and cloud-based services and that provide easy access, advanced security, streamlined management, and dependable performance for all your wired and wireless endpoints.
Office SharePoint Server 2016 Remote Technical Support
Engineer SPS 2019
Progent's Microsoft-certified consultants can provide small and medium sized businesses IT consulting, maintenance, and troubleshooting services for Microsoft SharePoint Portal Server 2003. Microsoft Office SharePoint Portal Server is an enterprise portal solution for efficiently connecting people, groups and information. SharePoint Portal Server offers a common location for your workers or customers to access, manage, share and manipulate useful data, documents, and applications and to communicate with other people. It allows quicker and more intelligent decisions, more efficient access across teams and more economical business processes. The primary objective of SharePoint Server is to gather together, in a relevant way, all of the diverse sources of knowledge accessible inside and without an organization. Windows SharePoint Services connect workers, clients, workgroups and major tasks with the data they've developed in a manner that makes data convenient to locate, retrieve and re-use.
Microsoft 365 Integration Engineer
Specialist Microsoft 365 Hybrid Solutions
Microsoft 365, previously called Office 365, is Microsoft's growing suite of client productivity apps and cloud-hosted services available on a monthly or annual subscription basis. Microsoft 365 apps and cloud-based services are available in a variety of product bundles targeted at customers from students and home offices to enterprises. Progent offers fast and easy remote access to specialists with in-depth knowledge of Microsoft, macOS, iOS, and Android technology. Progent can help your business to evaluate the many subscription options available with Microsoft 365 and integrate your network with Microsoft 365 in a way that delivers maximum business value. Progent offers expertise with multi-vendor environments that include Windows, macOS or OS X, and Linux technology. Progent can also assist your business to build and manage hybrid ecosystems that seamlessly combine local and cloud resources.
24-7 ASA 5550 Firewall Remote Consulting
Cisco Firewall Upgrade Remote Support
Progent's Cisco certified network infrastructure experts can assist your organization to maintain older PIX 500 or ASA 5500 firewalls or migrate to Cisco ASA 5500-X security appliances. Progent can also help you to configure, administer, update and troubleshoot Cisco ASA 5500-X security appliances with Firepower Services.
MySQL Clustering Specialists
MySQL RDBMS Development Group
Progent can provide cost-effective online access to an Oracle MySQL RDBMS DBA or application programmer and can help organizations of any size to integrate and maintain MySQL in a reliable IT infrastructure that provides advanced performance, scalability, and security. Progent also has experience helping businesses migrate databases from Oracle to MySQL.
Supplemental Call Center Online Technical Support
Shared Help Desk Ticketing Professionals
Progent's Co-managed Call Center service makes it possible for your business to share responsibilities for Help Desk services transparently between your in-house IT team and Progent's pool of certified desktop support engineers and subject matter experts (SMEs). Progent's Help Desk Co-management service is an advanced service desk solution based on ConnectWise Manage, the leading shared PSA platform for managing end-user service requests, ticket lifecycle, responsibility, status tracking, and metrics.
24x7 Locky ransomware recovery Professional
NotPetya ransomware recovery Engineers
Progent's ransomware experts can help you to evaluate your ransomware vulnerability, remotely monitor and protect your IT environment, help with settlement negotiations with a threat actor, and rebuild an information system damaged by a ransomware variant such as Ryuk, Maze, Sodinokibi, DopplePaymer, Conti or Nephilim.
Work at Home Collaboration Software Remote Support Services
Urgent At Home Workers Collaboration Software Network Consulting
Progent can assist small and mid-size businesses to configure collaborative platforms to make it easy for their remote workforce to benefit from productive teamwork with fellow workers and clients.
Sales Office Information Technology Consulting
Branch Office Professionals
Years of background delivering Microsoft expertise and Cisco technology consulting has allowed Progent to build an unmatched ability for supporting branch offices that require network help with the flexibility common to with small firms but which offers effective client interaction, complete documentation, and compliance with enterprise IT protocols. If your corporation has a remote office located anywhere in or any area served by Progent's engineers, Progent can provide a broad range of on-premises and on-line network support services and system architecture expertise.
ProSight Virtual Machine Hosting Professionals
ProSight Virtual Server Private Cloud Hosting Services
Progent's ProSight Virtual Hosting combines advanced virtualization technology, a world-class data center, and the technical expertise of Progent's Microsoft-certified consulting group to provide small and midsize businesses with a comprehensive IT outsourcing solution that enhances network availability and protection, eliminates management distraction, and lowers expenses. With Private Cloud Hosting, a smaller business can have each of its operating system platforms and critical application servers hosted in a safe and reliable data center on a fast, high-availability virtual machine configured and supported by Progent's computer support experts.
SharePoint Designer 2010 Engineer
SharePoint Server 2010 Consultant Services
Progent's Microsoft consultants offer cost-effective online technical support and development services to help you to design, deploy, manage, and maintain SharePoint 2010 environments that can feature web pages able to function as intranets, extranets, document and media management applications, blogs, data marts, business analytics, enterprise-wide search, Visio-driven workflows, and other tools to support and enhance teamwork. Progent can show you how to integrate SharePoint 2010 with MS SQL Server and with other data sources and with Microsoft's popular desktop programs like Excel, Word, Outlook, and Visio. Progent can help you to migrate from previous versions of SharePoint or adapt a multi-vendor mix of web technologies into a consolidated and easily managed SharePoint 2010 solution.
Consulting Services 5520 wireless controller
Wave 2 wireless controller IT Services
Cisco's {Catalyst Wi-Fi controllers simplify the management of wireless networks by unifying the configuration and management of wireless APs, optimizing Wi-Fi throughput by reducing the impact of RF congestion, enhancing Wi-Fi uptime with fast auto-failover, and hardening security by identifying cyber threats and analyzing network traffic according to user class and location. Progent can assist your business to deploy Cisco wireless LAN controllers to manage and monitor Wi-Fi networks of any size. Progent can help you to administer and troubleshoot your current Cisco Wi-Fi solution or carry out a smooth upgrade to Cisco's modern wireless controller technology.
Microsoft Solaris with Windows Consultants
Solaris with Windows Consultant Services
If your company is developing UNIX or Linux software on a network that includes Microsoft Windows-based servers, PCs, and office productivity products, Progent offers comprehensive information technology outsourcing that allows you to focus on your field of strategic expertise while avoiding the continual distraction of maintaining your business network. By using automated server monitoring and by delivering online and in-person support when your company needs it, Progent represents an affordable alternative for managing an information system that provides excellent dependability, security, and efficiency. Progent's developer assistance services include comprehensive it outsourcing, virtual server infrastructure, online and on-premises support and repair, network monitoring, and Contact Center services.
Emergency Computer Engineer Teleworker Network Infrastructure
Teleworker Infrastructure IT Consultants
Progent can help small and mid-size companies to plan, deploy and debug the infrastructure for telecommuters.
24-Hour IT Consultant Work from Home Cloud Integration
Offsite Employees Cloud Integration Computer Consultant
Progent can help small and medium-size companies to provide their offsite workers with transparent integration with public cloud applications and services.
Lync Server 2013 Web Apps Server Consultancy
Lync Server 2013 security Consult
Microsoft Lync 2013, rebranded Skype for Business, allows businesses of all sizes to create a manageable and secure communications environment that supports a BYOD computing model with instant messaging, presence, audio/video and web conferencing with app sharing and whiteboard, and both IP-based and PSTN telephony across a broad assortment of desktop and handheld endpoints. Progent's certified Lync Server 2013 consultants and system integrators can help you to evaluate the advantages of Lync Server 2013, create an on-premises, cloud-resident (via Lync Online) or mixed model appropriate for your present and future goals, deploy Lync 2013 so as to speed up your ROI, and provide live online and on-premises training to your IT staff and users. Progent offers expertise in key components of a Lync 2013 deployment including Windows Server, SQL Server and Exchange, and Progent can help you to integrate Lync Server 2013 with key Microsoft Office and Microsoft 365 applications such as Outlook and PowerPoint.
Aironet Ruggedized APs Support and Setup
Aironet 2600 Access Point IT Services
Progent's Cisco CCIE-certified wireless infrastructure consultants can provide remote or on-premises integration and debugging services to assist your organization to design, implement, upgrade, tune, manage and debug Aironet wireless AP environments of any size or architecture. Progent's Cisco wireless controller experts can also assist you to combine your wireless ecosystem with your wired network infrastructure and cloud-hosted resources to build an enterprise-wide connectivity solution that is simple to administer and scale. Progent also offers affordable wireless site surveys to help you to decide the most appropriate selection, location and setup of Aironet Wi-Fi APs to work with your unique workplace layout, building structure, and anticipated workloads.
Windows and Solaris Support and Setup
UNIX, Windows Consultant
Progent can help your business to design and execute a smooth transition from a UNIX-based IT environment to a network based on Microsoft Windows and capable of supporting Microsoft's powerful office productivity products, commercial applications, and software development platforms. Progent's UNIX, Windows and Cisco consultants and software development experts can show you how to guard your information and minimize productivity disruption by designing an efficient migration strategy that preserves your current investments in UNIX software and infrastructure. UNIX-to-Windows migration consulting expertise offered by Progent include evaluation of existing infrastructure, migration strategy and validation, MS Exchange migration expertise, data and application porting, and processor and storage migration and consolidation.
Fortinet Firewall Management Technical Support
Top Fortinet 60 Series Firewalls Specialist
Fortinet next-generation firewalls (NGFWs) are industry leaders in delivering best-in-class throughput for encrypted data inspection. Progent's Fortinet FortiGate firewall experts can help your business to deploy your Fortinet firewalls to protect all your digital assets at the network perimeter, within the data center core, at branch locations, and in the cloud.
Specialists MFA and Single Sign-on (SSO)
Two-factor Authentication Integration Services
Progent's Duo services utilize Cisco's Duo cloud technology to defend against password theft through the use of two-factor authentication (2FA). Duo supports single-tap identity confirmation with Apple iOS, Android, and other personal devices.
Remote Employees Cybersecurity Technical Support Services
Top Quality Work from Home Cybersecurity Computer Consultant
Progent can help small and mid-size companies to set up security defense solutions and deliver cleanup services for remote workers.
Aironet Wave 2 Wi-Fi AP Professional
Aironet 1800 Access Point Network Consulting
Progent's Cisco CCIE wireless network infrastructure experts can provide remote or onsite integration and troubleshooting services to assist you to design, configure, upgrade, optimize, manage and troubleshoot Aironet Wi-Fi access point deployments of any size or architecture. Progent's Cisco wireless controller consultants can also help you to integrate your wireless environment with your wired network and cloud-hosted resources to create a seamless enterprise-wide connectivity foundation that is easy to manage and scale. Progent also can provide affordable wireless site surveys to help you to determine the most appropriate selection, location and setup of Aironet wireless access points to work with your specific office design, building structure, and anticipated workloads.
Windows Server 2019 USB Drive Witness Technical Support Services
Windows Server 2019 Cluster Operating System Rolling Upgrade Integration Support
Progent's Windows Server 2019 disaster recovery/business continuity preparedness consultants can help your business to design a DR/BC solution based on Microsoft's cloud-tested Failover Clustering tools such as Cluster Sets, Storage Replica, Storage Spaces Direct, Virtual Machine Load Balancing, and Cloud Witness.
24 Hour Support and Setup Expertise for IT Service Firms
Consulting Support for Network Service Providers Integration
Progent's Support for IT Service Providers lets you use Progent's consulting experts while retaining your own service brand as a seamless arm of your network services staff.
ProSight Email Content Filtering Policies Consult
Email Block Lists Consultants
Progent's ProSight Email Guard uses the technology of leading data security companies to provide centralized control and comprehensive security for all your inbound and outbound email. The hybrid architecture of Progent's Email Guard combines a Cloud Protection Layer with an on-premises security gateway appliance to provide advanced protection against spam, viruses, Denial of Service Attacks, DHAs, and other email-borne malware. ProSight Email Guard's cloud filter serves as a first line of defense and keeps most threats from reaching your security perimeter. This reduces your exposure to external threats and conserves system bandwidth and storage. ProSight Email Guard's on-premises gateway device adds a further level of analysis for inbound email. For outgoing email, the local security gateway offers anti-virus and anti-spam protection, policy-based Data Loss Prevention, and encryption. The on-premises gateway can also assist Microsoft Exchange Server to monitor and safeguard internal email that originates and ends inside your corporate firewall.
Microsoft Windows 11 Snap Layouts Professionals
IT Outsourcing Companies Windows 11 Compatibility Testing
Progent's Windows 11 consultants offer an array of services for Windows 11 including cloud integration, mobile management and synchronization, teleworker access, security and compliance, streamlined provisioning, and Help Desk services.
MSP360 Desktop Backup IT Consulting
Network Engineer MSP360 GSuite Backup
Progent's data protection experts can assist you to design, deploy and manage a backup solution based on MSP360 Backup software to protect your assets hosted on any major public cloud. Progent offers monitoring and remote management to prevent data loss resulting from user mistakes, system error, ill-intentioned insiders, and malware assaults such as ransomware.
Microsoft Certified Partner Lync Server 2013 Consulting Services
Consultants Lync Server 2013 Edge Server Pool
Lync 2010 provides Instant Messaging, Real Presence, audio and video conferencing, desktop sharing, and both IP-based and traditional PSTN calling. Microsoft Lync 2010 can enhance the capability of Exchange, SharePoint Server and Office desktop or Microsoft 365 and streamlines management via integration with Active Directory. Lync can also reduce expenses by eliminating VoIP equipment and subscription fees, PBX systems, or conventional video conferencing solutions. Progent's Microsoft-certified unified communications consultants can provide online and on-premises support to help your company to maintain and troubleshoot your current Lync 2010 deployment or evaluate the advantages of upgrading from Lync Server 2010 to Skype for Business, which is Microsoft's renamed and revamped version of the product. Progent can also help your organization to design and carry out an efficient Skype for Business upgrade.
Shared Service Desk Support
Engineer Shared Call Center
Progent's Standard Help Desk Services provide an end-to-end service desk solution that manages all aspects of remote desktop technical support from service requests through trouble ticket generation, screen sharing, progress tracking, problem resolution, and management reports. Help Desk services are offered at a significant discount off Progent's normal desktop service rates, and Progent offers the option of rapid as-needed escalation to Level 2 and Level 3 experts to resolve complex issues.
Private Cloud Integration Specialist
Award Winning Private Cloud Solutions Professional
Progent's Private Cloud Hosting outsourcing offers comprehensive hosting of a small or mid-size organization's production servers in a solution that delivers the maximum level of availability and scalability and is also easy to transfer to another host. Progent's Private Cloud Hosting and Management options are based on mature virtualization techniques that allow small companies with mixed- platform IT systems to save significantly on the costs of capital equipment, infrastructure support, and IT management while benefiting from world-class fault tolerance and an unmatched degree of vendor independence.
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