Onsite Service Available in Monterey, Pacific Grove, Seaside, Carmel

Santa Cruz-Monterey Bay Area Contact Information:
Progent offers consulting services and onsite technical support throughout the Santa Cruz and Monterey Counties.

Onsite IT Consulting
Progent locations in Santa Cruz-Monterey Bay Area

City Address Phone Link
Monterey 419 Webster Street
Monterey, CA 93940
United States
(831) 824-2134 Monterey Network Support Services
Salinas 1615 Bunker Hill Way
Salinas, CA 93906
United States
(831) 400-1300 Salinas Network Support Services
Santa Cruz 101 Cooper St, #4526
Santa Cruz, CA 95060
United States
(831) 600-4300 Santa Cruz Network Support Services

More Questions and Answers

Does Progent offer consulting help for server clustering with Windows Server?
The failover server cluster technology built into the most recent releases of MS Windows Server is dramatically re-engineered to streamline the deployment, setup, and maintenance of clusters and to offer greater levels of network availability, security, performance, and flexibility. New or enhanced features include automated cluster Validation, revamped setup and installation, unified cluster management, new cluster architecture for maximum availability, better security and quorum models, minimization of failure points, greater disk and RAM capacity, improvements for multi-site clusters, and live migration capability for Hyper-V virtual servers. Progent's Microsoft-certified cluster technology experts can assist you evaluate the advantages of Windows clustering, plan and implement a deployment, educate your network support personnel to manage your failover clusters, provide continuing consulting and support services, and produce and validate a disaster recovery plan. Progent's Windows Server 2019 high availability (HA) cluster experts and Windows Server 2016 disaster recovery/business continuity experts can help you you to create a cost-effective disaster recovery solution for multi-site or hybrid cloud deployments utilizing failover cluster tools proven in Microsoft's Azure public cloud.

Can Progent help our business relocate our IT infrastructure?
Progent can provide Microsoft and Cisco-premier network experts who can assist you with a seamless business network relocation to a new facility, including data center design and setup, project management, defining a complete security strategy that includes physical site security, ISP selection and coordination, and non-disruptive software and hardware updates. Progent can also assist your company to identify a colocation site to host your critical applications, plan your installation, and deliver continuing colocation site IT services.

How can Progent help us protect ourselves against Ransomware?
The ProSight Ransomware Preparedness Report service is an affordable service built around a brief phone discussion with a Progent backup/recovery consultant. The fact-finding interview is designed to help evaluate your company's preparedness either to stop or recover quickly after a ransomware attack. Progent will consult with you directly to gather information about your existing security profile and backup/recovery platform, and Progent will then produce a written Basic Security and Best Practices Report document describing how you can apply industry best practices to deploy a cost-effective security and backup/recovery system that aligns with your company's needs. For more information, visit Progent's ProSight Ransomware Preparedness Report Service.

Can Progent help us manage our passwords, IP addresses, SSL expirations and other network assets?
ProSight IT Asset Management service is an IT infrastructure documentation management service that allows you to create, update, retrieve and safeguard information related to your network infrastructure, procedures, applications, and services. You can quickly locate passwords or IP addresses and be alerted automatically about impending expirations of SSL certificates or domains. By updating and managing your IT infrastructure documentation, you can eliminate as much as half of time thrown away searching for vital information about your IT network. ProSight IT Asset Management includes a common location for holding and sharing all documents related to managing your network infrastructure like standard operating procedures and How-To's. ProSight IT Asset Management also supports advanced automation for gathering and relating IT data. Whether youíre making enhancements, doing maintenance, or reacting to a crisis, ProSight IT Asset Management gets you the data you require when you need it. Find out more about Progent's ProSight family of managed IT services for small and mid-size businesses.

Can Progent help us provide secure and easy cloud integration for our at-home workers?
Progent can assist small and medium-size organizations to provide their home-based workforce with safe and reliable integration with public cloud services. To learn about ways Progent's experts can assist you to set up robust Cloud access for their teleworkers, see cloud integration consulting services for telecommuters.

Can Progent help us integrate SharePoint 2016 with SharePoint Online?
SharePoint Server 2016, designed for on-premises installations of SharePoint, offers deep integration with Microsoft SharePoint Online and Office 365 to allow hybrid environments that seamlessly combine local and cloud infrastructure and services. Other improvements include fast provisioning with the new MinRole role-based topology feature, increased scale, faster performance, stronger cybersecurity, advanced analytics with Power BI support, and a modernized user interface for team projects. Progent's Microsoft-certified consultants offer economical remote and on-premises expertise, software development, and debugging support for businesses of all sizes who want to upgrade to SharePoint 2016 or SharePoint Online from earlier versions of SharePoint. To learn more, visit SharePoint Server 2016 migration and hybrid deployment consulting.

Does Progent offer support for Cisco's Firepower Series of NGFW Firewalls?
Cisco's Firepower Next Generation Firewalls (NGFWs) deliver a major performance boost compared to Cisco's previous-generation ASA 5500-X firewalls and include centralized management and automation of advanced security capabilities like application visibility and control, next-generation intrusion protection with intelligent prioritization of risks, advanced malware protection, DDoS mitigation, and multi-node sandboxing. Progent's Cisco-certified CCIE-certified firewall consultants can assist your organization to design and carry out an efficient upgrade to Cisco Firepower firewalls from from ASA 5500-X, ASA 5500, or PIX appliances and show you how to integrate Firepower appliances with Cisco's subscription-based security services to build and centrally control network environments that include local offices, data centers, and cloud resources. For details about Cisco's Firepower portfolio of Next Generation Firewalls (NGFWs), visit Cisco Firepower firewalls consulting experts.

How can Progent help us take full advantage of Microsoft Project Server?
Progent's Microsoft Project Server experts offer comprehensive online and on-premises support for Microsoft Project Server and for Microsoft platforms that integrate closely with Project Server. Consulting services provided by Progent include Project Professional planning and support, SharePoint 2013 planning and deployment, Microsoft SQL Server 2016 integration and development, SQL Server 2014 integration, MS Exchange 2016 Server upgrade support, Microsoft Exchange 2013 Server consulting, Excel 2016 and Office 365 Excel development, plus PowerPoint and Visio webinar training. Progent offers access to Cisco-certified CCIE network engineers to assist you to enhance your infrastructure to support local, branch office, at-home, and mobile workers so they can use Project Server 2010 to work together securely and efficiently. Progent's certified network security experts can help your IT team to adopt and enforce security policies that protect sensitive business information without interfering with efficient information exchange.

How can Progent help my business with a complex Active Directory deployment?
Progent's Microsoft-certified Active Directory experts have broad experience troubleshooting complex Active Directory problems such as server replication problems, multi-domain partition configurations, damaged Active Directory objects, cleanup of beta software configuration objects in on-line AD environment, and repair of failed installations of Active Directory and AD-dependent applications. Progent is also skilled in using ďexpert onlyĒ AD utilities such as ADSIEDIT, DCDIAG and NETDIAG. Progent can also recommend deployment strategies that address key issues such as AD naming conventions, hierarchical structure, IT administration model, utilization and design of group policy objects, as well as protection and auditing specifications. Progent can also evaluate the implications of server and service implementations on functionality and performance. Progent can help businesses to design and install configurations of AD Domain Services by delivering Windows Server 2012 R2 consulting and Windows Server 2016 hybrid cloud solutions.

What are the benefits of Progent's documentation of support services?
Progent provides full and meaningful reports of all support activity to make sure customers do not feel like a hostage to their support organization. Progent sends e-mail documentation of services immediately after finishing each service interaction, and also provides a printed copy along with monthly invoices. Comprehensive IT service documentation makes it less risky for customers to move to a new support provider or assume increased support duties internally. Good support documentation also give management the visibility required to assess the quality of support services and produce better informed IT expense projections.

More Questions and Answers

If your small business is in Monterey, Pacific Grove, Seaside, Carmel or anywhere in the Monterey Peninsula area and you are looking for technical assistance, information technology outsourcing, or top-level expertise from a certified Progent engineer, call 831-600-4300 or visit Contact Progent.

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