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More Questions and Answers

Can Progent help with setting up and using Microsoft Project?
Progent's Microsoft Project Server and Project Online experts can provide in-depth expertise in deploying and managing all versions of Microsoft Project and can deliver a wide range of affordable remote consulting services following best practices to help organizations of all sizes to receive all the benefits of this powerful platform. Support services available from Progent include solution design, software configuration and upgrades, strategies for safe file and status sharing among local and offsite users, network optimization, and customized online training.

Does Progent offer help with specific Apple Mac applications?
Progent's specialists in Mac technology can assist the creative aspect of Apple macOS and OS X environments by offering consulting services and education in graphics, audio, and video. Progent's experts can offer help in a variety of macOS and OS X programs such as Photoshop, Illustrator, Logic Pro, MOTU Digital Performer, Apple Final Cut Pro, and Adobe After Effects. Progent can also help you with specific projects like scanning or digitizing audio or video or setting up an audio post production facility.

Does Progent offer fast and affordable network health audits?
Progent's ProSight Network Audits are a quick and low-cost alternative for small and medium-size organizations to get an objective evaluation of the health of their information system. Based on a selection of the leading remote monitoring and management tools available, and supervised by Progent's certified group of information technology professionals, ProSight Network Audits show you how closely the deployment of your core infrastructure devices adhere to best practices. Both the Basic and Advanced options for ProSight Network Audit services are offered at a low, one-time cost and provide immediate benefits like a more manageable and safer AD implementation. Both versions also offer the long-term benefits of advanced remote network monitoring and management technology. These benefits can include simpler network management, improved compliance with data security requirements, more efficient utilization of IT assets, quicker problem resolution, more reliable backup and recovery, and increased uptime. For more information about ProSight Network Health Checks and to view sample reports, visit ProSight Network Audits.

Can Progent assist my business to migrate to 64-bit computing?
Progentís 64-bit upgrade experts can help you to update your servers and desktop PCs affordably from 32 to 64 bits. Progent can help your company to understand the risks and advantages of migrating to 64-bit processing, plan a cost-effective upgrade process that minimizes business interruptions, and offer responsive remote support to aid you to configure 64-bit software and applications on your current computers. Progent's Microsoft-expert computing consultants can help your company to integrate the 64-bit versions of Microsoft platforms such as Microsoft Windows Server 2008, Exchange Server, Microsoft Windows 7, and Microsoft Office Excel.

Can Progent help me with System Center 2012 R2 Virtual Machine Manager?
Progent's System Center 2012 Virtual Machine Manager (SCVMM 2012) consulting experts can assist businesses of all sizes to adhere to best practices to set up System Center 2012 Virtual Machine Manager hosts, networking, storage, and library resources; design, integrate, and manage private clouds, VMs, and VMM services in SCVMM 2012; and combine SCVMM with System Center 2012 Operations Manager for comprehensive monitoring and reporting. Progent can assist your company to migrate from an older release of SCVMM or from a third-party virtualization management platform, and Progent can show you how you to enhance and repair your existing SCVMM ecosystem to make sure you get maximum return on investment. Progent can also provide SCVMM 2016 migration consulting to help you to design and implement a smooth migration from SCVMM 2012 to SCVMM 2016 so you can benefit from stronger security capabilities, more affordable VMM storage options, and other improvements.

Does Progent have a defined methodology for best practices in solving IT problems?
Progentís team of Microsoft and Cisco-premier consultants have in-depth real-world industry experience, on the front lines of IT support, performing a wide variety of IT tasks for a broad selection of clients. Every Progent IT professional brings a set of personal methodologies from this extensive industry experience, and these are further enhanced by the corporate-wide leading practices training that Progent teaches its consulting group. For larger projects, Progent consultants employ the Microsoft Solutions Framework model for service delivery which divides projects into discrete and manageable components that decrease the risk of a project spinning out of control.

Does Progent offer support for Microsoft Dynamics NAV ERP software?
The latest edition of MS Dynamics NAV ERP includes several innovations such as specialized Role Centers, enhanced business intelligence and reporting capabilities, and advanced workflow support. Progent's Microsoft Dynamics NAV software consultants offer software development, configuration and debugging services to enable your company to benefit from Microsoft Dynamics NAV. Progentís consultants can help you to connect MS Dynamics NAV to additional systems and applications. Also, Progent can help your organization to create and utilize databases so you can enhance your understanding of your operations, acquire additional clients, expand your sales campaigns, and build productive partnerships.

Where can I review testimonials from Progent's customers?
Progent has delivered remote or onsite network consulting service to organizations in every state in the United States. Many of these customers have indicated their appreciation to Progent via testimonials to the high quality of Progent's service personnel. Take a look at Progent's customer testimonials to see what people have said concerning the high level of Progent's network support services.

What Microsoft financial reporting applications can Progent help customize?
Progent's Experts Team provides in-depth consulting expertise in special application areas, enabling you to develop responsive, low-cost and effective IT solutions that address the unique needs of your company. Progent's software application developers can help your business to customize Microsoft's popular eCommerce-capable offerings such as:

  • Microsoft Dynamics AX Enterprise Resource Planning Software (formerly Axapta)
  • Microsoft Dynamics GP Accounting Software (formerly Microsoft Great Plains)
  • Microsoft Dynamics NAV Business Management Software (formerly Navision)
  • Microsoft Dynamics SL Accounting Software (formerly Solomon)
  • Microsoft Dynamics RMS

    What types of organizations can Progent help?
    Progent provides IT outsourcing, cloud integration plus PC and mobile device support for small and midsize businesses, affordable online IT consulting for local governments and school districts, plus remote office support and disaster recovery/business continuity solution design for enterprises. Progent's small company customers usually cannot justify the distraction and overhead needed to maintain a full-time IT support staff and rely on Progent for occasional guidance, integration and remediation. SMBs find it cost effective to use Progent's remote expertise on an as-needed basis for jobs such as Windows Server deployment, Exchange Server migration, network hardware patching, datacenter moves, hybrid cloud integration, or Call Center support. For enterprise-class disaster recovery/business continuity systems, Progent can provide immediate remote or onsite access to a Cisco-certified CCIE network infrastructure engineer, a VMware VCDX-certified Site Recovery Manager consultant expert, or a NetApp MetroCluster consultant. Progent's CISSP and CISM-certified information assurance consultants can provide an array of security and compliance assessment services designed for networks of all sizes.

    How Can Progent help our company support or upgrade Exchange 2013?
    Microsoft Exchange 2013 includes major enhancements to the functionality of Exchange Server 2010 and delivers important new features as well as a redesigned structure. These improvements favorably impact key facets of IT including ease of administration, high availability (HA), compliance, cost of ownership, teamwork, scalability, throughput, cross-version interoperability, and productivity. Progent's Microsoft-certified Exchange 2013 consultants can deliver remote or on-premises support to help you administer, tune and troubleshoot your Exchange 2013 environment. Progent can also provide Exchange 2016 migration expertise and Exchange Online consulting to help you upgrade to a more up to date release of Exchange Server in an on-premises, cloud-hosted, or hybrid deployment model.

    Does Progent support Juniper and NetScreen Products?
    Progent's Juniper Networks-certified network engineers can assist your company to design and deploy Juniper Firewall/VPN platforms, optimize and support your network infrastructure, and migrate efficiently from discontinued equipment to the latest versions. Progent's Junos OS engineers can provide expertise with Juniper's premiere network operating system to enable your business to streamline the management and strengthen the protection of your Juniper VPN appliances and firewalls. Progent also has extensive background maintaining Juniper's NetScreen OS and ScreenOS operating system platformS and can assist you maintain environments that include a mix of Juniper's software platforms.

    Does Progent offer expertise with SharePoint Server 2019?
    SharePoint 2019 delivers the modern look and feel drawn from SharePoint Online, providing a crossover platform between the classic UI of SharePoint 2016 and the modern SharePoint experience. Progent's Microsoft-certified SharePoint Server 2019 and SharePoint Online experts offer economical online and on-premises consulting expertise, software development, and troubleshooting services for organizations of all sizes who want to upgrade to SharePoint 2019 or SharePoint Online from older releases of SharePoint. Progent can help you design and carry out a cost-effective migration to SharePoint 2019 on premises, SharePoint Online, or a hybrid network model that combines local and cloud infrastructure into a cohesive information management system. To find out more, see SharePoint 2019 Server and SharePoint Online support.

    More Questions and Answers

    If your small business is in Monterey, Pacific Grove, Seaside, Carmel or anywhere in the Monterey Peninsula area and you need computer support, information technology outsourcing, or advanced services from a Microsoft or Cisco certified consultant, call 831-600-4300 or visit Contact Progent.

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