Onsite Service Available in Monterey, Pacific Grove, Seaside, Carmel

Santa Cruz-Monterey Bay Area Contact Information:
Progent offers consulting services and onsite technical support throughout the Santa Cruz and Monterey Counties.

Onsite IT Consulting
Progent locations in Santa Cruz-Monterey Bay Area

City Address Phone Link
Monterey 419 Webster Street
Monterey, CA 93940
United States
(831) 824-2134 Monterey Network Support Services
Salinas 1615 Bunker Hill Way
Salinas, CA 93906
United States
(831) 400-1300 Salinas Network Support Services
Santa Cruz 101 Cooper St, #4526
Santa Cruz, CA 95060
United States
(831) 600-4300 Santa Cruz Network Support Services

More Questions and Answers

Can Progent help my business build hybrid cloud solutions with Windows Server 2016 Hyper-V?
Windows Hyper-V 2016 incorporates key features initially designed for and proven on Microsoft Azure, among the world's largest public clouds. This pedigree dramatically enhances the ability of the Windows Server platform to run private cloud and hybrid cloud/on-premises deployment models by improving data security, availability, expandability, manageability, dependability and disaster recovery. Progentís Microsoft-certified Windows Server 2016 Hyper-V consultants can assist you to evaluate the benefits of Hyper-V 2016 for your organization, set up test environments to verify the ability of Hyper-V 2016 to support your vital workloads, plan an efficient network architecture for a cloud-centric or hybrid installation, create and execute a non-disruptive migration strategy, train your IT management and technical support personnel, and provide as-needed consulting and troubleshooting support to make sure that your Hyper-V 2016 solution delivers the highest possible business benefit.

Can Progent transparently supplement and automate our Help Desk?
Progentís Help Desk sharing services make it possible for your IT organization to share the load for Help Desk support seamlessly between your IT team and Progent's roster of certified desktop support engineers and subject matter experts (SMEs). Progentís Help Desk sharing service is a collaborative service desk solution built around the top PSA tool for handling end-user service requests, ticketing, ownership, status tracking, and metrics. For more information, see Progentís Co-managed Help Desk services.

Can Progent help us set up and manage at-home workers?
Progent has 20 years of background helping small and mid-size organizations to plan, implement, tune, manage, and troubleshoot IT networks that support telecommuters. For details about Progent's support services for telecommuters, see at-home workers solutions.

Can Progent help us integrate Cisco Catalyst 9100 Series Wi-Fi 6 APs?
Progent's Cisco Catalyst 802.11ax WAP consultants offer economical remote and onsite help for Catalyst next-generation Wi-Fi 6 wireless access points. For details about Progent's support for Cisco's Catalyst 9100 Family of Wireless Access Points, see Catalyst 9100 802.11ax APs solution design, deployment, and management services.

How can Progent help us with SQL Server 2016?
SQL Server 2016 introduces major enhancements in speed, capacity, data security, uptime, mobile computing integration, and integrated business intelligence. Innovations include PolyBase for handling relational and non-relational databases simultaneously for data warehousing, Jason support, Dynamic Data Masking, Mobile Report Publisher, and seamless control over on-premises and cloud-based resources. Progent's Microsoft-certified SQL Server 2016 consulting experts can provide online and on-premises support to help organizations of any size to plan, implement, administer or debug any version of SQL Server 2016. Progent can also assist you to interface SQL Server 2016 with all key Microsoft technologies including Windows Server and Hyper-V, Exchange Server 2016, SharePoint, Microsoft Dynamics GP, Lync or Skype for Business, and System Center Operations Manager (SCOM).

How can Progent help businesses create wireless solutions?
Progent's wireless technology consultants offer wide-ranging backgrounds in the integration and maintenance of wireless networking technology and can help you to plan, deploy, administer and repair wireless solutions that are compliant, resilient, expandable, easy to administer and operate, ready to support your critical workloads, and seamlessly integrated into hybrid cloud environments. Online and onsite Consulting services offered by Progent cover a variety of wireless technologies and include smartphone and tablet integration and management, Wi-Fi network design and installation, wireless site surveys, wireless IP phone configuration, and building-to-building wireless integration.

How can Progent help my business integrate Windows Hyper-V server virtualization software?
Progent's Microsoft-certified Windows Server 2016 Hyper-V experts and Windows Server 2012 R2 consultants can assist you to analyze the potential benefits of Hyper-V-based server virtualization for your business, conduct pilot implementations to validate Hyper-V's operation with your line-of-business software, assess your network infrastructure for smooth performance with virtualization technology, help you in moving to Windows Server 2016 or Windows Server 2012 R2 and setting up Windows Hyper-V, train your IT personnel to track and administer Hyper-V, provide expert consulting support for enhancing the protection of your virtual machines, design and test business continuity procedures that maximize system uptime, and deliver ongoing consulting and maintenance including low-cost remote repair and comprehensive Help Desk services.

Does Progent offer the services of a GIAC-certified information assurance expert?
GIAC information assurance certification was established in 1999 to validate the skill of IT security experts. GIAC certifications are recognized by businesses and institutions all over the world including and the U.S. NSA. Progent's GIAC-certified information assurance specialists offer help with any of the security disciplines addressed under GIAC accreditation such as evaluating network security mechanisms, event handling, intrusion detection, web-based application security and security information and event management (SIEM) solutions.

Does Progent support Cisco's legacy firewalls as well as next-generation ASA firewalls with Firepower Services?
The new Cisco ASA 5500-X Family of firewalls with Firepower Services provide substantially more bang for the buck than Cisco's previous firewalls and have superseded the ASA 5500 and PIX security appliances for new installations. Progent's Cisco-premier CCIE network consultants can assist you to maintain your existing PIX or ASA 5500 firewalls and migrate efficiently to Cisco ASA 5500-X firewalls with Firepower Services. Progent's consultants offer remote and on-premises help with ASA 5500-X firewalls with Firepower Services and can assist your organization to design, integrate, optimize, manage and troubleshoot firewall environments based on Cisco ASA 5500-X firewalls with Firepower Services.

Does Progent offer fast and affordable network health audits?
Prosight Network Audits are a fast and low-cost alternative for small and mid-size organizations to obtain an objective evaluation of the health of their IT system. Based on a selection of the leading remote monitoring and management (RMM) tools available, and overseen by Progent's world-class group of information technology experts, ProSight Network Audits help you see how well the deployment of your core network devices adhere to industry best practices. Both the Basic and Advanced options for ProSight Network Audit services are offered at a budget-friendly, one-time cost and provide immediate ROI such as a more manageable and more secure AD environment. Both options also provide the ongoing benefits of advanced remote network monitoring and management (RMM) technology. These advantages can include easier network management, better compliance with data security requirements, higher utilization of IT assets, faster troubleshooting, more dependable backup and recovery, and higher availability. For details about ProSight Network Audits and to see sample reports, go to ProSight Network Audits.

Can Progent help us integrate our network with Google Cloud Platform?
Progent's Google Cloud Platform planning and integration consultants offer affordable remote and onsite support to assist organizations of any size to move any part of their core network infrastructure to Google Cloud Platform (GCP). This can reduce time and hardware costs and enable access to Google's state-of-the-art machine learning technology. Progent can assist your IT team with every phase of Google Cloud Platform migration and troubleshooting including needs analysis, readiness evaluation, architectural design, testing, configuration, centralized administration, performance tuning, licensing management, backup/restore solutions, and security.

More Questions and Answers

If your small business is in Monterey, Pacific Grove, Seaside, Carmel or anywhere in the Monterey Peninsula area and you require technical help, IT outsourcing, or high-level services from a certified Progent professional, call 831-600-4300 or visit Contact Progent.

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    Citrix has developed a comprehensive line of products that deliver enterprise-level manageability, expandability, and performance for server virtualization and for server-based delivery of virtual Windows desktops and applications. For managing virtualized Windows desktops and applications, Citrix offers Citrix XenDesktop and XenApp. For creating and managing virtual servers, Citrix offers XenServer and Essentials for Microsoft Hyper-V. Progent's Citrix-certified engineers can help your company to assess the strategic benefits of Citrix virtualization products and show you how to design, validate, implement, optimize, and maintain Citrix virtualization platforms.

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    Progent's Microsoft-certified consulting experts have more than a decade of background designing, implementing, enhancing and troubleshooting Microsoft SCOM environments and offer companies of all sizes advanced online or onsite consulting support for System Center 2012 Operations Manager. Progent can assist your company to design an architecture for SCOM 2012 servers that provides the responsiveness and availability required to monitor your datacenter efficiently, whether your datacenters are onsite, in the cloud, or a hybrid solution. Progent can also help you to install and customize SCOM 2012 management packs based on industry best practices for tracking network infrastructure and both Microsoft and third-party apps and services. Also, Progent can deliver responsive remote or onsite technical support to help you to fix serious problems uncovered by SCOM 2012.

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    If your business network combines UNIX, Linux or Sun Solaris technology with MS Windows, Progent can assist you to incorporate your IT resources into a unified environment that allows all your operating systems to run side by side for easy management, transparent dataflow, high reliability, enhanced throughput, and tight protection. Progent's UNIX/Linux/Solaris and Microsoft Windows coexistence assistance services include IT architecture configuration and service, support for Windows services for UNIX, online server monitoring and administration, remote network support and repair, on-site technical support, and Contact Center outsourcing.

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    For custom program creation, Progent can provide software design consultants to write business software in areas such as eCommerce, web site design, Microsoft Dynamics packages including Great Plains Software accounting system, and specialized management reports produced by Crystal Reports, Access Report, or FRx Reports. Progentís consultants can use Internet Information Services to build company-specific eCommerce solutions based on Microsoft ASP.NET. In addition, Progent offers expertise in a broad array of custom program development platforms including SQL Server and Delphi. For custom e-Commerce software, Progent also offers expertise in custom Access, custom Visual Basic, custom Excel, and any other specialized development powered by any Microsoft development platform.

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    Progent's Cisco-authorized network consultants can show you how to design an affordable, 24x7 Internet connection architecture that can deliver non-stop Internet connectivity through a broad range of fault tolerant Internet network technologies including high availability BGP, automatic fail-over, and redundant ISPs. Progent can provide CCIE consultants to show you how to apply the most current techniques for fault tolerant Internet connections to create an affordable, completely redundant Internet interface with automatic failover and other features to create zero-downtime Internet access.

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    Office 365 Exchange Online lets you utilize cloud-based servers, mailboxes and other email infrastructure to lower hardware expense and management overhead. You can deploy Office 365 Exchange Online to host all your Exchange mailboxes, or you can integrate a hybrid architecture that incorporates on-premises and cloud-hosted mailboxes. Progent's Microsoft-certified consulting experts offer budget-friendly remote support to assist your organizations to assess the benefits of Exchange Online, plan a solution that aligns with your business needs and IT budget, carry out an efficient migration from your current Exchange organization to one that incorporates Office 365 Exchange Online, train your IT staff and users, and provide ongoing consulting and troubleshooting.

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