Onsite Service Available in Monterey, Pacific Grove, Seaside, Carmel

Santa Cruz-Monterey Bay Area Contact Information:
Progent offers consulting services and onsite technical support throughout the Santa Cruz and Monterey Counties.

Onsite IT Consulting
Progent locations in Santa Cruz-Monterey Bay Area

City Address Phone Link
Monterey 419 Webster Street
Monterey, CA 93940
United States
(831) 824-2134 Monterey Network Support Services
Salinas 1615 Bunker Hill Way
Salinas, CA 93906
United States
(831) 400-1300 Salinas Network Support Services
Santa Cruz 101 Cooper St, #4526
Santa Cruz, CA 95060
United States
(831) 600-4300 Santa Cruz Network Support Services






More Questions and Answers

Does Progent offer support for Microsoft Dynamics 365 Business Central (D365 NAV ERP) software?
Microsoft Dynamics 365 Business Central, formerly called Dynamics NAV and Navision, is an enterprise resource planning solution designed for Azure cloud, onsite, or hybrid environments. Progent's certified Office 365 experts, Excel specialists, Teams integrators, and Azure experts can help your organization to combine Dynamics 365 Business Central with popular Microsoft products. Progent's database experts offer SQL Server support and Power BI reporting expertise to help your organization to use Dynamics Business Central to create custom apps and analytical reports that allow you to make better business decisions. Progent's Microsoft Dynamics 365 Business Central experts can assist your organization to manage outdated versions of Dynamic NAV/Navision or design and implement up-to-date Business Central deployments.

Does Progent support Citrix desktop virtualization software?
Progent's Citrix virtual desktop experts can help your business to plan, implement, manage, and troubleshoot a virtualized Windows desktop and application delivery system by providing XenDesktop consulting and XenApp support. Progent's Cisco-certified CCIE network consultants can show you how to enhance your network for delivering server and client-side applications, and Progent's remote datacenter support experts can assist your organization to manage and maintain an off-site datacenter that features high availability, enhanced security, and fast recovery. Progent's Citrix technology experts can also assist you manage and support additional virtualization products from Citrix by offering XenServer consulting services and Citrix Essentials for Hyper-V support.

Can Progent help us to deploy System Center 2016 Virtual Machine Manager to manage our hybrid cloud network?
Microsoft System Center 2016 Virtual Machine Manager is part of Microsoft's System Center 2016 family of network management tools and is intended to provide a centralized mechanism for configuring and administering virtualized fabric and services across hybrid environments that can incorporate private clouds and Microsoft Azure services. Progent's Virtual Machine Manager 2016 consultants can assist businesses of any size with all facets of building, deploying, and maintaining a SCVMM 2016 solution. Progent can assess your virtualization topology, show you how to migrate smoothly from legacy releases of VMM, develop workflows for creating and deploying VMs and VM hosts, implement fault-tolerant scale-out clusters, integrate your datacenter infrastructure with public clouds, set up virtual switches, write and refine PowerShell scripts, and help you assess the potential business benefits of the latest technologies like Storage Replica and Shielded VMs. Progent's certified hypervisor experts can provide world-class Windows Hyper-V consulting and VMware ESXi support.

Does Progent offer support for Check Point Next-Generation firewalls?
Progent's Check Point firewall consultants can show you how to plan, integrate, and administer firewall environments built around Check Point Software Next Generation firewalls and Check Point's cloud-based security services. To learn more about Progent's consulting services for Check Point security gateways, see Check Point next generation firewall integration consulting.

Can Progent help me manage and troubleshoot BlackBerry smartphones and BlackBerry Enterprise Server?
Progent offers the expertise of BlackBerry-premier professionals who can assist small businesses to design, administer, and troubleshoot BlackBerry Enterprise Server and BlackBerry smartphones economically and effectively, doing away with the need for an in-house BlackBerry expert and minimizing the cost and distraction of supporting a mobile wireless workgroup. Progent's BlackBerry specialists have in-depth backgrounds working with Progent's Microsoft-premier consultants, Cisco CCIE-certified engineers, and CISA and GIAC-certified security engineers. This breadth of expertise, in conjunction with Progent's proven online support model, provides small companies an efficient option for integrating BlackBerry devices and software seamlessly into their information system.

Can Progent transparently supplement and automate our Help Desk?
Progentís Co-managed Help Desk services make it possible for your business to split responsibilities for Help Desk support seamlessly between your in-house IT team and Progent's roster of seasoned technical support technicians and subject matter experts (SMEs). Progentís Help Desk sharing service is an advanced service desk solution based on the top professional services automation platform for managing end-user service requests, ticket lifecycle, responsibility, status tracking, and reporting. For more information, visit Progentís shared Help Desk services.

Where can I review testimonials from Progent's customers?
Progent has delivered remote or on-premises network consulting assistance to organizations in each state in the United States. Many of these clients have shown their appreciation to Progent via testimonials to the quality of Progent's support staff. Take a look at Progent's customer testimonials to learn what people have said about the quality of Progent's consulting services.

Can Progent help us recover from a ransomware attack?
The latest strains of ransomware not only encrypt vital online data files but also infiltrate many available system restores and backups. Progent's proven ransomware cleanup experts can help your business to reconstruct a network damaged by a crypto-ransomware crypto-worm like Ryuk, WannaCry, NotPetya, Spora, TeslaCrypt, or Locky. To find out more, see ransomware removal and system restoration services.

Can Progent help with setting up and using Microsoft Project?
Progent's Microsoft Project Server and Project Online consultants offer advanced expertise in implementing and operating all editions of Microsoft Office Project and can deliver a broad range of affordable remote support services based on industry leading practices to help businesses of all sizes to receive all the advantages of this leading platform. Support services available from Progent include system planning, installation and migration, setting up safe file and status sharing among onsite and remote or mobile users, network optimization, and customized online training classes.



More Questions and Answers

If your small business is in Monterey, Pacific Grove, Seaside, Carmel or anywhere in the Monterey Peninsula area and you require technical support, IT outsourcing, or advanced services from a certified Progent consultant, call 831-600-4300 or visit Contact Progent.



An index of content::

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    Progent's Microsoft-certified relational database developers can provide small and midsize businesses online DBA and programming services for leading database platforms including Microsoft SQL Server, Oracle, MySQL, and Microsoft Access. Services available from Progent include installation and integration, application design and programming, management support, synchronization solutions, capacity planning, performance tuning, migration, information security, backup/restore systems, troubleshooting, and training.

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    If you have a company IT system with 10 to 50 desktop users, Progent's IT outsourcing services free your business from over-reliance on an individual freelance consultant while giving you affordable and reliable access to high-quality technical expertise. By delivering network consulting service when you need it, providing specialized knowledge for key applications, delivering unique services such as 24x7 server monitoring, and billing only for services you receive, Progent gives you an affordable solution for maximizing the productivity and profitability of your small office information system. Progent is the smart way for small organizations to create and maintain a reliable and safe IT network and to benefit from quick access to the skilled help typically available only to enterprises who can support a large in-house IT group.

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    Progent can provide comprehensive support for each step of your Microsoft Exchange Server 2010 migration with services that include outsourced or co-sourced project management, site readiness preparation, project design and documentation, specification of all new software licenses and equipment needed, suggested vendor sourcing, pilot verification at client site or at Progent's testing facility, setting up transitional coexistence of Exchange Server 2010 and Exchange Server 2003 or 2007, deployment of the solution, decommissioning the old system, and webinar training for client's support staff and users.

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    Progentís Microsoft-certified experts can provide small and midsize businesses IT consulting, support, and repair services for Microsoft SPS 2003. Microsoft Office SharePoint Portal Server is an enterprise portal platform for intelligently connecting people, teams and data. SharePoint Portal Server offers a central location for your employees or customers to access, organize, share and manipulate relevant information, files, and applications and to communicate with other people. It allows faster and better decisions, more efficient access across teams and more economical business practices. The main objective of SharePoint Server is to gather together, in a productive way, all of the many sources of information available inside and outside an organization. Windows SharePoint Services connect workers, customers, workgroups and projects with the data theyíve created in a way that makes data easy to locate, download and apply.

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    Cisco's Firepower Next Generation Firewalls deliver a major performance boost over Cisco's previous-generation ASA 5500-X security appliances and include centralized management of modern cybersecurity capabilities such as application visibility and control (AVC), next-generation intrusion protection (NGIPS) with intelligent prioritization of risks, advanced malware protection (AMP), URL filtering, and sandboxing. Progent's Cisco CCIE-certified firewall consultants can help your organization to design and carry out an efficient upgrade to Firepower firewalls from Cisco's from ASA 5500-X, ASA 5500, or PIX firewalls and help you integrate Firepower firewalls with Cisco's subscription-based security services to build and centrally manage IT ecosystems that include local offices, data centers, and cloud resources.

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    Progent's experts offer macOS and Mac OS X users a variety of services such as workstation support, Apple macOS and OS X consulting, Apple Mac integration with Windows environments, Microsoft Entourage and Exchange Server help, network protection services, and custom training. Progent can help businesses to upgrade to macOS from OS X or other earlier versions of Mac OS X and Progent can provide expertise with Apple Mac application software. Progent's specialists in Apple technology can also help you with Apple iPhone integration and Apple iPad synchronization, or moving to Apple's iCloud services. For computer networks built solely on Mac OS X or for networks with a mix of Mac, Linux and Windows powered servers and desktops, Progent's Apple, Cisco, and Microsoft consultants have the background and depth to deal with the difficulty of designing, configuring and maintaining a network infrastructure that is reliable, safe, efficient and able to achieve your organization's objectives.

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    Progent's Microsoft-certified consultants can provide online or in-person support to assist organizations of any size to design, deploy, manage, and repair a backup/recovery solution based on System Center 2012 Data Protection Manager (SCDPM 2012). Progent can help you to migrate from earlier versions of Data Protection Manager or from another backup system, and Progent can integrate your Data Protection Manager implementation for on premises, cloud, or hybrid datacenters. Progent can provide occasional help for fixing particularly stubborn problems, or comprehensive project management support. Progent's consultants can also assist your business to design Data Protection Manager into an enterprise-class disaster recovery plan.

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    If your business does not require emergency remote support but expects to need technical services with your network in the near future, you can conserve time and expenses and guarantee that the appropriate expertise will be available when you require it by getting in touch with a Progent sales agent and registering as a customer. For more information, call 800-993-9400 or email information@progent.com.

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    Office 365 Exchange Online lets you use cloud-resident servers, mailboxes and associated Exchange components to reduce hardware costs and administrative overhead. You can deploy Office 365 Exchange Online to host all your mailboxes, or you can run a hybrid architecture that combines both local as well as cloud-resident mailboxes. Progent's Microsoft-certified consultants offer affordable online technical support to help your organizations to evaluate the benefits of Office 365 Exchange Online, design a network topology that makes sense for your functional requirements and IT budget, implement a non-disruptive migration from your existing Exchange organization to one that incorporates Office 365 Exchange Online, train your management team and end users, and deliver as-needed consulting and technical support.

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    Progent's certified security consultants can show you how to protect your Mac environment through expert support offerings such as performing security audits, clean up after virus and denial of service attacks, configuring firewalls, integrating safe off-site and mobile connectivity, deploying automated programs for defense against viruses, spam, and directory harvest attacks, and creating a comprehensive security strategy appropriate for the particular goals of your corporate information system.

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    Progentís Microsoft-certified engineers can help your organization to update your desktops from 32 bits to 64 bits. Progent can assist your company to calculate the risks and advantages of upgrading to 64-bit PC desktop computing, plan an affordable migration strategy that reduces operational interruptions, and provide economical, expert online help to assist your company to install 64-bit desktop software and application programs on your existing hardware.

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    If you are producing UNIX-based software on a network that includes Microsoft Windows-based processors, PCs, and office productivity products, Progent can provide full-service information technology outsourcing that frees you to concentrate on your field of strategic expertise without the continual hassle of managing your company information system. By using smart network monitoring and by delivering online and in-person support when your company needs it, Progent offers an economical alternative for supporting an IT network that provides excellent dependability, protection, and efficiency. Progent's developer assistance offerings include comprehensive network support outsourcing, virtual infrastructure, online and in-person support and troubleshooting, 24x7 monitoring, and Help Desk Call Center outsourcing.

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    Progent's Microsoft-certified consultants have more than 10 years of experience designing, deploying, optimizing and repairing SCOM environments and can provide organizations of any size advanced remote or on-premises consulting services for SCOM 2012. Progent can help your company to plan an architecture for System Center 2012 Operations Manager servers that delivers the responsiveness and availability required to monitor your IT resources efficiently, whether your datacenters are onsite, cloud-based, or a hybrid environment. Progent's SCOM consultants can also help you to import and customize SCOM 2012 management packs based on industry best practices for tracking network infrastructure as well as Microsoft and third-party apps and services. In addition, Progent can deliver responsive remote or onsite technical support to assist you to fix critical issues uncovered by Microsoft SCOM 2012.

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    Progent's Microsoft-certified ISA Server consultants have broad backgrounds developing corporate security solutions for information systems with multiple locations, mobile users, and line-of-business eCommerce applications. A Progent ISA Server engineer can help your small or mid-size business plan and deploy a configuration of Microsoft ISA Server 2004 that supports your information security requirements without restricting your network.

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    Progentís colocation center IT services are designed for companies with hardware housed at IDCs or data center colo hosting sites and in need of timely in-person assistance at the colocation site plus remote support from Microsoft and Cisco Premier professionals. Progent offers a full array of data center and data center and colo support services including system topology analysis, Windows and Linux server integration and maintenance, troubleshooting for server and communications networking, development and deployment of zero-downtime systems, defining and deploying layered security defenses, firewall integration and troubleshooting, designing load balancing environments, and planning fault tolerant server and storage clustering configurations.

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  • 24-7 Consultants NetApp SAN Fabric
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    Progent offers enterprise customers the help of a NetApp-certified consultant for online or on-premises expertise for NetApp's complete line of SAN software and hardware products including ONTAP and Clustered Data ONTAP (CDOT) data management, MetroCluster array-based clustering, FlexPod private cloud architecture, SnapMirror, SnapVault and OSSV continuous D2D backup, Virtual Storage Console (VSC) for VMware vSphere, MultiStore/vFiler for secure IP space separation, OnCommand Reporting and Insight analytics, and NetApp's All-Flash, Hybrid Flash, V-Series and N-Series hardware lines. Components of NetApp SAN storage technology supported by Progent include SAN dsign, hybrid-cloud deployment, virtualization, migrations, non-disruptive updates, system management, security and compliance, disaster recovery, and troubleshooting. Progent offers Level 3 support to assist you to resolve problems with NetApp SAN storage environments quickly and affordably following best practices.


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