|2570 N. First Street, 2nd Floor
San Jose, CA 95131
||San Jose Network Support Services
||37053 Cherry Street
Newark, CA 94560
||Fremont Network Support Services
||26250 Industrial Blvd
Hayward, CA 94545
||Hayward Network Support Services
||1300 Clay Street
Oakland, CA 94612
||Oakland-Berkeley Network Support Services
||3790 El Camino Real
Palo Alto, CA 94306
||Palo Alto Network Support Services
||755 Baywood Drive, 2nd Floor
Petaluma, CA 94954
||Petaluma Network Support Services
||4695 Chabot Dr, Suite 200
Pleasanton, CA 94588
||Pleasanton Network Support Services
||6520 Lonetree Blvd
Rocklin, CA 95765
||Roseville Network Support Services
||1100 N Market Blvd
Sacramento, CA 95834
||Sacramento Network Support Services
||388 Market Street
San Francisco, CA 94111
||San Francisco Network Support Services
||2570 N. First Street, 2nd Floor
San Jose, CA 95131
||San Jose Network Support Services
||1900 S Norfolk, Suite 350
San Mateo, CA 94403
||San Mateo Network Support Services
||700 Larkspur Landing Cir
Larkspur, CA 94939
||San Rafael Network Support Services
||101 Cooper St, #4526
Santa Cruz, CA 95062
||Santa Cruz Network Support Services
||131 Stony Circle
Santa Rosa, CA 95401
||Santa Rosa Network Support Services
||3336 N Texas St
Fairfield, CA 94533
||Vacaville Network Support Services
||1261 Locust St
Walnut Creek, CA 94596
||Walnut Creek Network Support Services
More Questions and Answers
How can Progent help my company manage our Windows 8.1 devices?
Progent's Microsoft-certified Windows 8.1 experts can provide a variety of technical services to assist organizations of all sizes to maintain, manage, and repair IT systems that include workstations, notebooks, tablets, or Windows phones powered by Windows 8.1. Progent's consultants can also provide Windows 10 migration help.
How can Progent help my Linux developers?
If you are creating Linux applications on a network that includes Windows-based servers, workstations and applications, Progent offers network outsourcing and support services that keep your system up and running while reliving you to focus on your area of highest value expertise. By using sophisticated server monitoring and providing remote and optional onsite help as you need it, Progent provides Linux developer support that provides a cost effective way to manage an IT network that features high availability, tight security and high performance.
Does Progent support Cisco's legacy firewalls as well as next-generation ASA firewalls with Firepower Services?
The new Cisco ASA 5500-X Family Next-Generation Firewalls with Firepower Services offer substantially more performance than Cisco's legacy PIX and ASA 5500 firewalls and have replaced the ASA 5500 and PIX firewalls for new deployments. Progent's Cisco-certified CCIE network consultants can assist your company to manage your current PIX or Cisco ASA 5500 firewalls or migrate to ASA 5500-X firewalls with Firepower Services. Progent's consultants can provide remote and onsite support for ASA 5500-X firewalls with Firepower Services and can help your business to plan, configure, tune, manage and troubleshoot firewall solutions based on Cisco ASA 5500-X firewalls with Firepower Services.
How can Progent help my business integrate Windows Hyper-V server virtualization software?
Progent's certified Windows Server 2016 Hyper-V experts and Windows Server 2012 R2 consulting experts can assist you to evaluate the potential benefits of Hyper-V-based virtualization for your company, conduct pilot installations to verify Hyper-V's operation with your production applications, assess your network architecture for smooth performance with virtual server solutions, help you in moving to Windows Server 2016 or Windows Server 2012 R2 and setting up Hyper-V, train your network management staff to monitor and manage Hyper-V, provide world-class consulting support for improving the security of your virtual servers, establish and validate business continuity processes that optimize network uptime, and deliver continuing consulting and technical support including affordable online troubleshooting and turn-key Help Desk services.
My business application needs 24x7 support. Can Progent help?
Progent's affordable extended hours online technical support program offers clients round-the-clock availability of remote technical support from Progent's Technical Response Center. Services available outside standard business hours include fixing issues with Microsoft servers, MS Windows desktop troubleshooting, help with MS Office programs, system backup and restore, and basic routing and switching help for Cisco technology.
Can Progent help us recover from a ransomware attack?
Progent can provide the help of proven ransomware recovery consultants with the skills to rebuild an environment damaged by a ransomware virus such as Ryuk, WannaCry, NotPetya, or Locky. For more information, see ransomware cleanup and recovery consulting.
What online services are available for maintaining Cisco routers?
Some of the common remote Cisco router consulting services offered by Progent are setting up domain name, DHCP, routing maps, logging, security logon banner and user accounts; configuring HSRP, aggregate routing, BGP to EIGRP redistribution, and ECN gateways; fixing policy based routing to MPLS, routing tables, and BGP peering; updating router's IOS image; configuring and testing router failover; troubleshooting VPN issues; creating a network diagram and documenting router setup; plus policy and business recovery strategy.
Where can I review testimonials from Progent's customers?
Progent has provided remote or on-premises technical support assistance to organizations in each state in the United States. Many of these customers have indicated their high regard for Progent through testimonials to the excellence of Progent's service personnel. Check out Progent's customer testimonials to see what people say concerning the quality of Progent's IT services.
Does Progent offer an affordable security solution that can protect all my physical and virtual endpoints?
Progent's ProSight Enhanced Security Protection (ESP) managed services offer economical multi-layer security for physical and virtual servers, desktops, mobile devices, and Microsoft Exchange. ProSight ESP uses contextual security and modern behavior analysis for round-the-clock monitoring and responding to cyber threats from all vectors. ProSight ESP offers two-way firewall protection, penetration alerts, device control, and web filtering via cutting-edge tools incorporated within a single agent accessible from a single control. Progent's data protection and virtualization consultants can help your business to design and implement a ProSight ESP environment that meets your organization's unique requirements and that helps you prove compliance with government and industry data protection regulations. Progent will help you specify and implement security policies that ProSight ESP will enforce, and Progent will monitor your network and respond to alerts that require immediate action. Progent can also help you to set up and test a backup and disaster recovery solution like ProSight Data Protection Services (DPS) so you can get back in business rapidly from a destructive security attack such as ransomware. Read more about Progent's ProSight Enhanced Security Protection unified physical and virtual endpoint security and Microsoft Exchange filtering.
Does Progent offer special IT outsourcing packages for mid-sized businesses?Managed Network Monitoring Package
Comprehensive Network Monitoring Package
Progent can provide medium size organizations in the and in larger cities across the U two cost-effective
outsourcing service programs built around Microsoft Operations Manager:
To view a single-page printer-friendly spec sheet summarizing Progent's two Network Monitoring Packages for medium size organizations, click:Network Monitoring Packages.
More Questions and Answers
If your small business is in Monterey, Pacific Grove, Seaside, Carmel or anywhere in the Monterey Peninsula
and you are looking for technical help, IT outsourcing, or advanced expertise from a certified Progent engineer,
call 831-600-4300 or visit Contact Progent.