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We need fault-tolerant interoffice connectivity. Can Progent help?
Progent can provide multi-site connectivity consulting to show you how to design and implement high-availability infrastructure for multiple-office connectivity. Progentís Cisco-certified Cisco Certified Internetwork Experts can design and deploy ultra-reliable Inter-office connections supported by non-stop EIGRP network routers or non-stop OSPF deployment of Cisco routers. Progent can show you how multi-path connectivity and transparent fail-over offers affordable non-stop interoffice networking.
How can Progent help us protect our network from ransomware and other modern threats?
Progent's ProSight Active Security Monitoring endpoint protection (EPP) service utilizes next generation behavior-based machine learning tools to defend endpoint devices and physical and virtual servers against new malware attacks like ransomware and email phishing, which routinely get by legacy signature-based anti-virus products. ProSight ASM protects local and cloud resources and offers a single platform to manage the entire threat lifecycle including blocking, identification, containment, remediation, and post-attack forensics. Top features include single-click rollback using Windows Volume Shadow Copy Service and real-time system-wide immunization against new attacks. Read more about Progent's complete ProSight series of affordable outsourced network management services for small and medium-size organizations.
Can Progent help me manage and troubleshoot BlackBerry smartphones and BlackBerry Enterprise Server?
Progent can provide the services of BlackBerry-certified experts who can help small businesses to design, administer, and troubleshoot BlackBerry Enterprise Server and BlackBerry mobile devices economically and effectively, doing away with the requirement for an internal BlackBerry expert and reducing the expense and hassle of maintaining a mobile wireless workforce. Progent's BlackBerry engineers offer in-depth backgrounds working with Progent's Microsoft-premier consultants, Cisco CCIE-certified engineers, and CISA and CISM-certified security engineers. This wide range of knowledge, combined with Progent's efficient online service delivery model, offers small businesses an efficient solution for incorporating BlackBerry technology seamlessly into their information network.
Can Progent help our at-home workers integrate VoIP solutions?
Progent can assist small and medium-size businesses to set up IP voice platforms to give their at-home employees the advantage of seamless extensions of the corporate phone system. For details about ways Progent can help your at-home workers to deploy and debug VoIP platforms, go to VoIP solutions for an at-home workforce.
What services are available from Progent to support Windows Server 2003?
Progent can assist you with administering, maintaining and troubleshooting business network solutions built around Windows 2003 Server, and can support your move to Windows Server 2012 R2 or later from Microsoft Windows Server 2003. Progent's upgrade services include needs assessment, installation, configuration, testing, education, and online troubleshooting. If you are considering creating a hybrid network model that combines on-premises resources with public cloud services like those offered by Microsoft Azure, Progent offers Windows Server 2016 hybrid solutions.
What pricing structure does Progent use for support services?
Progent's simple by-the-minute billing policy has no complicated contracts, retainers or hidden charges. Many competitors have minimum charges or other extra fees that drive up service. For remote support from Progent during normal business hours, you only get charged for the time spent working on your problem. If it only requires ten minutes to resolve your issue, then you are only charged for ten minutes. For regularly scheduled on-site service work booked more than 24 hours in advance, you are charged only for the time when a Progent expert is actually on premises working on your problems. Just Progent's competitive per-minute rate. For urgent same-day on-site service calls, you may have to pay for our engineerís travel time, but never a higher emergency rate. Since Progent maintains a large pool of expert consultants located within the entire service territory, an available engineer is typically close by to help. Progent can in addition provide on-premises technical support to most zip codes in the United States within 24 hours of receiving a service request. Progent's remote technical support team has delivered help to small businesses in every state in the U.S (See Progent's nationwide testimonials.)
Can Progent help us deploy System Center Data Protection Manager for automated backup?
Microsoft System Center 2016 Data Protection Manager provides small to mid-size businesses automatic backup and simplified restore capabilities for Microsoft-based environment. Data Protection Manager 2016 offers application-aware protection for key workloads such as Microsoft SQL Server, Exchange and SharePoint, protects Windows and Linux virtual machines, supports VMs hosted by Hyper-V as well as VMware, and can use Microsoft Azure for cloud backup and recovery. Progent's Microsoft-certified SCDPM 2016 consulting experts can help you to design, deploy, administer, and repair a multi-site backup/recovery system built around SCDPM 2016. Progent can assist you to migrate from a previous release of DPM or from an outdated solution, and Progent can optimize your SCDPM 2016 environment for on premises, colocated, cloud or hybrid deployments. Progent offers remote or onsite consulting expertise and can provide occasional guidance to help you through challenging issues or provide end-to-end project management or co-management support to make sure you complete your SCDPM 2016 deployment on time and on budget.
Can Progent help us configure or troubleshoot Cisco Small Business 100/300/500 WiFi Access Points?
Cisco's Small Business family of APs are Linux-based units engineered as entry-level wireless APs for small offices. Progent's Cisco CCIE Wi-Fi network consultants offer online or onsite integration and debugging support to assist you to plan, configure, upgrade, optimize, administer and debug Cisco Small Business wireless AP environments of any scale or topology. To find out more about Progent's consulting services for both current and older Cisco Small Business 100, 300 and 500 series of wireless APs, refer to Cisco Small Business 100, 300 and 500 WiFi access points planning and support.
What services are available from Progent for Microsoft Office Word and Office 365 Word?
Progent's certified Office Word and Office 365 Word consultants offer a broad selection of affordable remote consulting services to help you to maintain your current Microsoft Word solution or assist you to upgrade to a newer release of Office Word. Services offered by Progent's Word experts include VBA software development, identifying and resolving compatibility issues between different releases of Office Word, interfacing Word with other Office apps such as Excel and Microsoft Outlook or with third-party data sources and add-ons,infrastructure enhancements for dependable. reliable cloud connectivity, security and compliance consulting, and smart phone and tablet synchronization, and online Microsoft Office Word training customized for individuals or groups.
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If your small business is in Monterey, Pacific Grove, Seaside, Carmel or anywhere in the Monterey Peninsula
and you require technical support, information technology outsourcing, or advanced services from a certified Progent engineer,
call 831-600-4300 or visit Contact Progent.