Monterey County
Monterey, Seaside, Pacific Grove:
Expert Network Services Consultants
Questions and Answers
Onsite Service Available in Monterey, Pacific Grove, Seaside, Carmel
Santa Cruz-Monterey Bay Area Contact Information:
Progent offers consulting services and onsite technical support throughout the Santa Cruz and Monterey Counties.
| City | Address | Phone | Link |
| Monterey | 419 Webster Street Monterey, CA 93940 United States |
(831) 824-2134 | Monterey Network Support Services |
| Salinas | 1615 Bunker Hill Way Salinas, CA 93906 United States |
(831) 400-1300 | Salinas Network Support Services |
| Santa Cruz | 101 Cooper St, #4526 Santa Cruz, CA 95060 United States |
(831) 600-4300 | Santa Cruz Network Support Services |
- What Microsoft Dynamics and Dynamics 365 business platforms can Progent help integrate and customize?
- What web development services are available from Progent?
- Does Progent support Microsoft Internet Information Services (IIS) for web hosting and development?
- Does Progent offer project management services?
- Does Progent offer the expertise of a CISM-certified cybersecurity management consultant?
- What are the advantages to my business of Progent's network monitoring services?
- Does Progent offer ERP consulting services for SyteLine/Infor CloudSuite Industrial?
- Can Progent help us recover from a ransomware attack?
- Does Progent support Firewall and VPN technology from vendors other than Microsoft and Cisco?
- Does Progent support Microsoft and Cisco technology exclusively?
- Can Progent help us integrate and tune SQL Server 2017?
- What services are available from Progent to support Windows Server 2003?
Progent's Experts Team offers guidance in Microsoft financial and ERP/MRP platforms, allowing you to create affordable and cohesive IT solutions that fit the unique requirements of your business. Progent's custom software development consultants offer a variety of services such as Microsoft Dynamics 365 Finance (formerly Dynamics AX) enterprise resource planning consulting, Microsoft Dynamics GP Accounting Software training and programming, MS Dynamics 365 Business Central ERP software integration, Microsoft Dynamics Solomon business accounting software migration and support, and MS Commerce/RMS deployment.
What web development services are available from Progent?
If you need to revamp your organization’s web site, create in-house sites for applications like as human resources or employee training, establish a successful web presence for a start-up company, or put together enterprise-grade, data-driven web solutions, Progent can provide capable and seasoned web site development consultants. Web site development consulting offered by Progent's Technology Specialists Group include web design and development, web site project management, Microsoft ASP and Microsoft .NET programming, and graphical content design. Progent's Microsoft SQL Server programmers, Oracle developers and DBAs, MySQL database application experts, and Microsoft Access developers can help you to plan, deploy, and maintain data-powered sites. Progent's consulting experts can also help you design and manage a protected, dependable server and communications environment including remote and wireless connectivity, to support your web solutions.
Does Progent support Microsoft Internet Information Services (IIS) for web hosting and development?
Internet Information Services, included with Windows Server and Windows desktop, is a sophisticated server role for web hosting and web application programming. The latest releases provide enhanced security, reliability, expandability, and troubleshooting while also incorporating major enhancements in automated administration. Many popular extensions to Internet Information Services have been integrated into newer releases such as the Request Filter Module (formerly called URL Scan), which is able to prevent dangerous HTTP requests from being executed by web software. Progent's Internet Information Services (IIS) consultants can help your company to deploy IIS as well as the recent extensions to IIS Manager like the GUI for managing ASP.NET applications.
Does Progent offer project management services?
For enterprise project management support, Progent offers access to veteran information technology experts with years of experience as IT project managers for application development, information technology implementation, and process re-engineering working with organizations from Big 4 companies to dot-com startups to government agencies. These proven IT managers offer advanced management expertise to help enterprise customers to adhere to best practices to make sure strategic projects are successfully completed on time and on budget.
Does Progent offer the expertise of a CISM-certified cybersecurity management consultant?
Progent can provide the expertise of CISM Premier cybersecurity management consultants. The Certified Information Security Manager (CISM) committee describes the core capabilities and worldwide standards of skill that information security professionals are expected to master. It gives business management the confidence that consultants who have qualified for their CISM credential have the experience and knowledge to provide efficient security management and consulting consulting.
What are the advantages to my business of Progent's network monitoring services?
System Center Operations Manager increases the availability of business-critical programs by proactively identifying and helping to resolve problems before they are able to crash a network. Microsoft System Center Operations Manager can improve network performance by examining predefined performance levels and use profiles on key servers, enabling network support staff to be more proactive in adding performance-related resources and to eliminate problem areas before they bring about serious network bottlenecks. However, setting up Microsoft Operations Manager to take full advantage of this state-of-the-art monitoring software can be a challenge. With more four years of experience with the NetIQ software upon which MOM is based, Progent's network experts can help you choose the proper System Center Operations Manager features, deploy and configure Operations Manager, and write specialized rules, scripts, reports and alarms for your IT system. Progent can also document Operation Manager's server monitoring rules and procedures for your IT department.
Does Progent offer ERP consulting services for SyteLine/Infor CloudSuite Industrial?
Infor CloudSuite Industrial, previously known as SyteLine, is an ERP solution that embodies more than 25 years of experience helping manufacturing and distribution organizations to manage complex supply chains and streamline critical business processes to bring products to market fast and meet customer schedules consistently. Progent offers the skills of an ERP specialist with more than two decades of background with the SyteLine/CloudSuite Industrial platform. Progent offers remote or on-premises consulting that spans from as-needed advice to comprehensive solution planning and project management. Sample consulting services offered by Progent for CloudSuite Industrial/SyteLine include installation, upgrades, business analysis, customization, Configure/Price/ Quote, web site integration, technical support, ETL, Amazon AWS integration, disaster recovery planning, and database administration. To learn more, visit SyteLine/Infor CloudSuite ERP Expertise.
Can Progent help us recover from a ransomware attack?
Modern variants of ransomware not only scramble vital on-line information but also infiltrate any available system backups. Progent's seasoned ransomware cleanup consultants can assist your business to rebuild an IT network victimized by a ransomware attack such as Ryuk, WannaCry, NotPetya, Cerber, TeslaCrypt, or MongoLock. To learn more, see ransomware cleanup and operations recovery consulting.
Does Progent support Firewall and VPN technology from vendors other than Microsoft and Cisco?
In addition to supporting a diverse range of security technologies from Microsoft and Cisco, Progent offers small and mid-size businesses expert consulting for solutions from other major Firewall and VPN manufacturers including Checkpoint Software, WatchGuard, Juniper-Netscreen, SonicWALL, and Symantec-Raptor. Progent can help you design a detailed security plan and select the right products from multiple suppliers to achieve your security objectives while staying within your budget restraints.
Does Progent support Microsoft and Cisco technology exclusively?
Progent's focus is Microsoft operating systems and applications and Cisco network technology, but
Progent has extensive experience in the architecture, installation, and integration of heterogeneous networks
that incorporate technology from several top vendors. Support services offered by Progent include Mac and iPad consulting, Linux integration, Sun Solaris coexistence with Windows, Apple iPhone integration and management, Android phone integration, RIM BlackBerry management and integration, Citrix Virtualization support, plus consulting for Computer Associates, HP/Compaq,
Dell Computers, IBM, Symantec, Trend Micro, VERITAS, and WatchGuard.
Can Progent help us integrate and tune SQL Server 2017?
Progent's Microsoft-certified SQL Server 2017 consultants can assist your business to assess the business benefits of upgrading to SQL Server 2017 and can help your organization to design and carry out an efficient migration of your current SQL Server environment to any deployment architecture including onsite, cloud-hosted, or hybrid. Progent's consultants offer online or onsite support services ranging from on-demand design assessment or debugging to comprehensive project management and co-management to make sure your SQL Server 2017 project is successfully completed on schedule and on budget. For more information, refer to SQL Server 2017 migration consulting.
What services are available from Progent to support Windows Server 2003?
Progent can help your company with administering, supporting and troubleshooting IT solutions powered by Windows Server 2003, and can help with your move to Windows Server 2012 R2 or later from Microsoft Windows Server 2003. Progent's upgrade support services cover needs assessment, installation, integration, validation, training, and remote technical support. If you are considering building a hybrid architecture that combines on-premises resources with public cloud services like those available on Microsoft Azure, Progent can provide Windows Server 2016 hybrid cloud integration.
An index of content::
Juniper NetScreen VPN Network Security Test
Juniper Firewall/VPN Firewall Setup
Progent's Juniper-certified NetScreen engineer can help your company to configure and integrate NetScreen 5200 and 5400 routers, upgrade from older NetScreen devices to the latest Juniper products, and repair network infrastructure problems in all-Juniper or mixed-vendor environments.
Data Center Online Support
Data Center Network Consultant
Progent’s data center IT services are intended for businesses with hardware located at IDCs or data center co-location hosting facilities and requiring timely on-site assistance at the co-location facility plus off-site help from Microsoft and Cisco Certified professionals. Progent offers a full array of IDC and IDC and collocation consulting services such as system architecture analysis, Windows and UNIX server installation and support, troubleshooting for server and communications infrastructure, design and deployment of high availability systems, defining and deploying layered security structures, firewall integration and support, configuring load balancing environments, and creating high-availability server and storage cluster systems.
Microsoft Windows Small Office Network Consultant
Microsoft Office Network Services
Progent’s IT outsourcing services provide affordable computer consulting for small companies. Whether it involves planning network architecture, creating an internal Help Desk or outsourcing a one, rolling out a new email platform, monitoring your system, or developing a web-based business application, outsourcing your network technical services can reduce expenses and minimize risks, permitting IT service expenses to grow in a more linear and manageable manner than is possible by building up a large, knowledgeable internal network support staff. Progent’s Outsourcing White Paper and datasheets tell you how Progent can help you build a secure and highly available network foundation for your vital business software powered by Microsoft Windows such as Microsoft Office XP, Office 2003, and Office 2000.
Small Business IT Outsourcing Article
IT Outsourcing Best Practices Article
Progent’s IT outsourcing packages offer budget-friendly computer support for medium-size businesses. Whether it involves planning system infrastructure, setting up an internal Help Desk or outsourcing a one, rolling out an updated e-mail platform, monitoring your network, or building an on-line eCommerce application, outsourcing your network engineering services can reduce expenses and minimize risks, permitting network support budgets to increase in a more linear and controlled manner than is feasible by amassing a large, knowledgeable internal network support staff. Progent’s Outsourcing White Paper and datasheets tell you how Progent can help you create a protected and robust system foundation for your vital Windows-powered applications including Windows 2008, Exchange Server 2007, and Microsoft SQL Server 2008.
Microsoft Consulting Best Practices Migration Consulting
Best Practices Consultant
Progent’s staff of Microsoft and Cisco Premier Certified experts average longer than a decade of hands-on professional background, in the trenches of IT support, executing a broad range of technical projects for a large mix of clients. Each Progent consultant shares a proven collection of individual best practices which are incorporated into shared leading practices standards that Progent teaches its support personnel. This ensures that you get not just expert IT capability, but also a support engineer with field-tested methods for using technical knowledge to solve actual network problems efficiently.
Cisco Certified Experts Technology Consulting Service Reporting
Service Reports Troubleshooting
Progent uses an enterprise-class support reporting system that stores and organizes detailed documentation for all billed services. Unlike many independent consultants or local support firms who provide scant documentation or details of services performed, each service delivered by Progent is accompanied by comprehensive documentation. Every Progent consultant has use of the service documentation transmitted by every consultant to each customer. The practice of detailing and archiving service activity allows more effective support and avoids a variety of typical problems such as when a service client is effectively held hostage to a consultant who refuses to release the keys to the kingdom.
Cisco PIX Firewall Setup and Support
Professionals Cisco PIX Firewall Migration
Cisco's PIX 500 firewalls have been discontinued and Cisco might not offer support these devices. Progent still offers consulting assistance for Cisco's PIX 500 Series firewalls to help you with maintenance and Progent can in addition help you determine if you should adopt the latest firewall technology from Cisco. Progent's Cisco-certified experts can help you design and implement a cost-effective upgrade to Cisco ASA 5500-X Series firewalls based on leading practices.
After Hours Microsoft Certified Expert Professional Windows and UNIX
Windows and Solaris Online Technical Support
Progent's UNIX family consulting services offer small businesses and developers assistance with managing and supporting UNIX, Linux or Solaris environments that coexist with Microsoft-based technology. Progent can give your business access to UNIX consultants, support professionals certified by Microsoft and Cisco, and security specialists with CISSP certification. This broad array of expertise offers you a convenient one-stop source to help you build and manage a protected and reliable mixed-platform network and communications infrastructure that supports UNIX and Microsoft coexistence by combining Windows with major variants of UNIX including Apple macOS and OS X, Solaris, IBM AIX, HP-UX, BSD, SCO and SGI/Irix or major Linux platforms including RedHat, SuSE, Mandrake, Debian-GNU and Slackware.
Fully Redundant Network Services
High-Availability Branch office Connections Network Engineer
Progent’s high availability interoffice connectivity and 24x7 system infrastructure professionals can help small businesses create fault tolerant Interoffice connectivity by means of fully redundant networks featuring transparent failover. Progent’s CCIE engineers can plan and implement fault tolerant Inter-office networks based on fault tolerant EIGRP network routers or zero-downtime OSPF deployment of Cisco routers. Progent can show you how redundant connections and transparent fail-over offers economical 24x7 interoffice connectivity.
24-7 Microsoft ISA Server Consulting
Microsoft Proxy Server Network Consultant
Progent's Microsoft-certified ISA Server 2004 consultants have extensive experience with Internet Security and Acceleration Server configuring Microsoft ISA Server-based security installations for IT networks with many offices, remote workers, and mission-critical web applications. Progent's ISA Firewall experts are available to help your company in planning and deploying a configuration of ISA Server 2000 or ISA Server 2004 that supports your information protection requirements without overly limiting your IT system accessibility. Progent's consultants can help you upgrade from Microsoft Proxy Server from Microsoft ISA 2000 to ISA 2004 Enterprise Edition Server, ISA 2004 Standard Edition Server, or any up-to-date editions of Internet Security and Acceleration Server.
IT Service Intune Mobile Device Managemnet
24-7 Microsoft Configuration Manager Information Technology Consulting Firms
Progent's Microsoft-certified consultants can help your company to streamline desktop PC update and patch management by providing expertise with management tools that include Microsoft System Center Configuration Manager 2007, SMS 2003, and Windows Server Update Services (WSUS).
Network Knowledge Transfer
Skills Transfer Server
Progent practices knowledge transfer from Progent's support experts to customers. By educating customers to resolve problems that are within their comfort zone, Progent is able to focus on providing hard-to-find skills where Progent faces few competitors. Medium-size businesses who utilize familiar independent consultants or who maintain internal support personnel benefit when Progent passes on knowledge about critical technology and proven methodologies to make their networks more robust, secure, and efficient.
Cisco Firepower 9300 Series Firewalls Support Outsourcing
Cisco Firepower 1000 Series Firewalls Remote Consulting
Progent's Cisco-premier CCIE network experts can help you to maintain your existing PIX 500 or ASA 5500 firewalls or migrate efficiently to Cisco ASA 5500-X firewalls with Firepower Services. Progent can also assist your business to design, configure, tune, manage and debug firewall solutions based on Cisco ASA 5500-X firewalls with Firepower Services
Ubiquiti WiFi access point Specialist
Technology Professional Ubiquiti AP
Progent offers fast access to the expertise of seasoned Wi-Fi specialists who can help you to assess the advantages of Ubiquiti UniFi Wi-Fi APs for your company and assist you to design, install, maintain, and troubleshoot your UniFi network. Progent can also conduct a Wi-Fi site survey to assist you to choose, configure, and position Ubiquiti UniFi wireless APs for your required signal coverage and throughput.
Services Documentation IT Consulting
Service Reports Outsourcing
Progent uses a sophisticated service reporting system that stores and formats detailed documentation for all billed support activities. Unlike many freelance consultants or small support organizations who offer scant documentation or specifics of services performed, every service delivered by Progent is tracked by comprehensive documentation. Each Progent staff member has use of the service reports transmitted by every consultant to every customer. The discipline of detailing and archiving service activity allows more efficient service and avoids a variety of typical problems such as when a service customer is virtually held captive to a consultant who refuses to let go of the keys to the kingdom.
Network Consultants Microsoft SMS Server
24-Hour SMS Server Migration Online Help
Systems Management Server 2003 offers added capability for change and configuration management of Windows-based networks via introducing Feature Packs. Feature Packs lower the net operational expense of managing and deploying software products by making it simpler to install system images, control mobile devices, and run management utilities. In addition to alerting you about ways to cut management expenses by deploying SMS 2003 Feature Packs, Progent's consultants can help you prepare and perform IT projects that cover areas that Feature Packs are designed to streamline. Progent's migration and upgrade services can minimize cost and eliminate business disruption as you move to new operating systems and programs. Progent's wireless engineers can show you how to define sensible processes and standards to manage handheld computers and smart mobile communication devices so your field force remains efficient and secure. Progent's CISSP-certified consultants and CISM-certified security experts can show you how to design a security plan that incorporates policies, procedures and technologies to keep your IT computer system safe.
SCOM Management Packs Remote Support Services
Microsoft System Center OpsMgr 2012 R2 Remote Troubleshooting
Progent's Microsoft-certified consultants have more than a decade of experience planning, implementing, optimizing and troubleshooting Microsoft SCOM environments and can provide companies of all sizes advanced online or on-premises consulting support for System Center 2012 Operations Manager. Progent can assist your company to design a topology for Microsoft SCOM 2012 servers that provides the performance and availability needed to watch over your IT resources effectively, whether your datacenters are onsite, cloud-based, or a mixed environment. Progent's SCOM consultants can also assist you to install and set up System Center 2012 Operations Manager management packs based on industry best practices for tracking network fabric and Microsoft and 3rd-party apps and services. Also, Progent can deliver fast remote or onsite technical support to assist you to remediate critical issues detected by Microsoft SCOM 2012.
Exchange 2013 Backup and Restore Professional
Microsoft Exchange 2013 Support and Setup
Microsoft Exchange 2013 includes significant improvements to the capabilities of its predecessor Exchange Server 2010 and delivers powerful innovations plus a revamped structure. These enhancements favorably impact key facets of IT such as manageability, availability, compliance, operational costs, teamwork, extensibility, performance, cross-version interoperability, and the user experience. Progent's certified Exchange 2013 consulting professionals can assist your organization to understand the possible business benefits of migrating to Exchange Server 2013, create a cost-effective validation and rollout strategy, and educate your IT staff to maintain your Exchange 2013 environment. Progent also offers ongoing remote support and management for Microsoft Exchange 2013.
Office SharePoint Server 2007 Online Support Services
SharePoint Portal Server 2007 Technical Support Services
Progent’s Microsoft-certified experts can provide businesses of all sizes consulting, troubleshooting, and application development expertise for Microsoft SharePoint Server and SharePoint Online. Microsoft SharePoint is an advanced collaboration platform that uses web-based technology for intelligently coordinating people, groups and data. SharePoint provides a central spot for your workers or clients to access, manage, share and manipulate relevant information, files, and applications and to interact with other people. Microsoft SharePoint enables faster and better decisions, more efficient access across teams and more economical business practices. Windows SharePoint Services connect employees, customers, workgroups and major tasks with the data they’ve created in a way that makes data convenient to find, retrieve and apply. Progent's SharePoint consultants can help your organization to manage your current SharePoint environment or migrate to the current release of SharePoint.
Firewall Support Juniper Firewalls
Juniper Firewall/VPN Cybersecurity Companies
Progent's Juniper-certified NetScreen engineer can help you to configure and integrate NetScreen 5000 series routers, migrate from older NetScreen products to the latest Juniper technologies, and troubleshoot network infrastructure issues in Juniper-only or mixed-technology systems.
Emergency Small Business Phone Support Services
Small Office Service
Progent is a pioneer in economically delivering world-class network support to small companies. Progent's success in addressing the IT support needs of the historically underserviced small company sector is the combined outcome of major technical and operational innovations that have removed much of the conventional expenses out of managing network support, injected unmatched professional expertise into the IT service system, and significantly accelerated the repair cycle.
24-7 Lync Server 2013 Persistent Chat Engineer
Lync Server 2013 Engineer
Progent's Microsoft consultants can assist you to assess the benefits of Lync Server for your environment and can assist you to design and carry out a rollout of Microsoft Lync Server that consolidates the control of Instant Messaging and Presence and improves the output of your office employees, at-home workers, and mobile workforce. Progent's consultant's can also assist your company to carry out an efficient migration to Microsoft Lync Server 2010 from Office Communications Server or from Live Communications Server, integrate Lync Server 2010 with Exchange, SharePoint, and SQL Server, show you how to run Lync Server 2010 to improve the collaborative capabilities of MS Office applications, and offer webinar training and ongoing technical support for Lync Server 2010 and other Microsoft platforms.
MOM 2005 Case Study
Case Studies MOM
Before Progent’s MOM-based solution, network issues were approached reactively, after workers were impacted by them. With the benefit of proactive, automated warnings and trend reports sent by Microsoft Operations Manager, Progent is now able to ward off system troubles before they becomes serious enough to disrupt network availability. Because of MOM, Progent can resolve potential problems before clients are aware that the problems exist. Progent has expertise with MOM 2005 and Microsoft Operations Manager 2000 to provide small company networks enterprise-class reliability, safety and performance.
Biggest Small Office Computer Consultants
Small Office Consulting Services
If you have a small business network with 10 to 50 network users, Progent's computer outsourcing services free your organization from over-reliance on an individual freelance consultant while giving you affordable and dependable access to high-quality network expertise. By providing network support help when you require it, providing advanced knowledge for critical technologies, offering value-added support such as 24x7 network monitoring, and billing only for support you receive, Progent gives you an affordable way for optimizing the productivity of your small office information system. Progent is the intelligent way for small businesses to build and support a robust and secure IT network and to have quick access to the skilled consulting ordinarily available only to businesses who can afford a large in-house IT organization.
Slackware Linux Consult
Ubuntu Linux Professionals
Progent's Linux consulting services offer small businesses and developers assistance with administering and maintaining Linux computers that run with Microsoft-based networks. Progent offers your business contact with Linux consultants, support professionals certified by Microsoft and Cisco, and security experts with CISA and CISSP certification. This broad range of experience provides you with a convenient one-stop source to show you how to create and manage a protected and robust cross-platform network and communications solution that allows Linux and Microsoft interoperability by integrating Microsoft Windows with major Linux derivatives including RedHat Linux, SUSE, CentOS Linux, Ubuntu, PCLOS, fedora Linux, Gentoo Linux, Mandrake, Debian-GNU, and Slackware.
Microsoft Certified Expert Lync Server 2013 Persistent Chat Consult
Microsoft Experts Lync Server 2013 and iPhone Technology Professional
Lync Server 2013, rebranded Skype for Business, allows businesses of all sizes to build a centrally managed and protected communications ecosystem that supports a BYOD computing model with instant messaging (IM), real-time presence, web conferencing with application sharing and whiteboard, and both IP-based and PSTN calling across a wide assortment of stationary PCs and mobile endpoints. Progent's certified Lync Server 2013 consultants and system architects can assist you to evaluate the business benefits of Lync Server 2013, design an in-house, cloud-resident (with Lync Online) or mixed model appropriate for your current and future plans, deploy Lync 2013 so as to speed up your ROI, and deliver live online and onsite training to your IT staff and users. Progent has in-depth expertise in critical components of a Lync Server 2013 solution that include Microsoft Windows Server, SQL Server Express and Exchange Server, and Progent can help your organization to combine Lync Server 2013 with popular Office and Office 365 applications including Outlook clients and PowerPoint.
Network Security Inventory Consult
After Hours Network Security Scan Consulting
Progent has put together two low-cost service bundles designed to enable small companies to get an impartial security evaluation from a certified security engineer. With Progent's External Network Security Inventory Checkup, a security expert administers a comprehensive examination of your IT infrastructure from outside your firewalled perimeter to uncover potential weaknesses in the security profile you present to the public. With Progent's Internal Network Security Inventory Checkup, an engineer runs a network scan from an authorized computer within your company firewall to determine the risk to inside assaults. The two security inventory packages are set up and run from a protected remote site.
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