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More Questions and Answers

Can Progent help us move our data center to a colocation facility?
There are several hundred enterprise-grade data center colocation Sites in the and major metropolitan areas throughout the U.S., and Progent's colocation center consulting team can enhance your network's redundancy and performance by helping you select a colo facility that meets the particular needs of your organization including geographic proximity, size, communications, budget, and value-added features and services. Progentís data center support services are designed for businesses with hardware housed at co-location hosting facilities and in need of timely in-person service at the co-location site as well as remote help from Microsoft and Cisco Premier professionals. Progent offers a selection of colo center support services such as network topology analysis, Windows and Linux server installation and maintenance, troubleshooting for server and telecommunications networking, design and installation of non-stop systems, architecting and implementing layered security defenses, firewall integration and troubleshooting, configuring load balancing solutions, and planning fault tolerant server clustering systems.

Does Progent offer ERP consulting services for SyteLine/Infor CloudSuite Industrial?
Infor CloudSuite Industrial, formerly known as SyteLine, is an ERP platform that embodies over a quarter century of experience assisting manufacturing, distribution and service companies to simplify complicated supply chains and streamline critical processes in order to get products to market quickly and meet customer schedules consistently. Progent offers the skills of an ERP specialist with more than 20 years of background with the SyteLine/CloudSuite Industrial platform. Progent offers online or onsite services that can range from occasional advice to end-to-end solution planning and project management outsourcing or co-sourcing. Sample services available from Progent for CloudSuite Industrial/SyteLine include implementation, migration, business analysis, customization, CPQ, web site integration, troubleshooting, data conversion, Excel and SQL integration, training, and DBA services. For more information, refer to SyteLine/Infor CloudSuite Industrial ERP Consulting Services.

How can Progent help us integrate our business software with Amazon Marketplace Web Service?
Amazon Marketplace Web Service is a library of APIs that enables Amazon sellers to improve the efficiency of their operations by automating key sales functions such as listings, orders, payments, inbound and outbound fulfillment, and finances. By leveraging Amazon's vast online ecosystem and automating their sales processes, vendors can broaden their market, lower their operating costs, improve reaction time to customers, and add to their bottom line. Progent's Amazon Marketplace Web Service (Amazon MWS) developers can collaborate with your development team and provide application programming, workflow integration, project management support, and mentoring so you can cut development time and get to market quickly.

Can Progent provide certified expertise for information assurance and SIEM solutions?
Global Information Assurance Certification was founded in 1999 to validate the skill of information technology security experts. GIAC accreditations are acknowledged by companies and institutions throughout the world including and the United States National Security Agency (NSA). Progent's GIAC-certified information assurance specialists can provide expertise with all of the network security services addressed under GIAC certification including evaluating network vulnerability, incident handling, intrusion detection, web-based services security and SIEM solutions for compliance with government requirements for reporting security events.

Can Progent help us automate network infrastructure mapping and management?
Progentís ProSight WAN Watch network infrastructure monitoring and management service makes it simple and inexpensive for smaller organizations to map, track, enhance and debug their connectivity appliances such as routers, firewalls, and access points plus servers, endpoints and other networked devices. Using cutting-edge Remote Monitoring and Management (RMM) technology, ProSight WAN Watch ensures that infrastructure topology maps are kept updated, captures and manages the configuration of virtually all devices on your network, monitors performance, and generates alerts when problems are detected. By automating time-consuming network management activities, ProSight WAN Watch can knock hours off ordinary chores such as making network diagrams, expanding your network, locating appliances that require critical updates, or identifying the cause of performance problems. Read about Progent's entire ProSight series of value-priced network management outsourcing services for small organizations.

What types of organizations can Progent help?
Progent provides IT outsourcing, Azure and Amazon AWS cloud integration and PC and mobile device help for small and midsize businesses, affordable remote IT consulting for local governments and schools, plus branch office support and disaster recovery/business continuity solution design for enterprises. Progent's small business customers usually cannot justify the hassle and overhead needed to maintain their own full-time IT management staff and rely on Progent for occasional advice, integration and troubleshooting. Small and midsize businesses find it cost effective to use Progent's online expertise on an occasional basis for tasks such as Windows Server deployment, Exchange Server set up, network appliance patching, site moves, cloud integration, or Help Desk services. For advanced disaster recovery systems, Progent can provide immediate remote or onsite access to a Cisco-certified CCIE network infrastructure engineer, a VMware VCDX-certified Site Recovery Manager consultant expert, or a NetApp MetroCluster and FlexPod consultant. Progent's CISA and GIAC-certified information assurance consultants offer a range of security assessment packages tailored for networks of all types and sizes.

How can Progent help my Linux developers?
If you are developing Linux or UNIX based applications on a network that includes Microsoft-based servers, workstations and software, Progent offers IT outsourcing and support services that keep your system fully operational while freeing you to focus on your area of highest value expertise. By using advanced network monitoring and providing online and optional on-site support as you need it, Progent provides UNIX developer support that offers an inexpensive way to maintain an IT network that features dependability, comprehensive security and high performance.

Does Progent offer support for Microsoft SQL Server 2012?
Progent can provide the support of certified SQL Server 2012 consultants as well as experienced database application programmers, database administrators, project managers, Cisco-certified network architects, disaster recovery planning specialists, and certified data security professionals to assist your business to manage your Microsoft SQL Server 2012 environment and configure a cost-effective and safe network infrastructure that helps you realize the full strategic benefit of SQL Server 2012. Progent can also assist your organization to migrate to SQL Server 2016 or transition to SQL Server 2014 from SQL Server 2012.

How can Progent help large enterprises?
Progent's engineering staff can assist enterprises to design, execute, and support major rollouts of core Microsoft, Cisco, and Oracle RDBMS technology by providing services including Active Directory (AD) expertise, Microsoft Exchange 2016 migration, Microsoft Exchange 2013 consulting, SQL Server 2012 application development, Cisco network infrastructure design and troubleshooting, Oracle database administration support, MySQL expertise, and project management support. Progent has assisted some of the world's largest enterprises to integrate crucial IT solutions powered by Microsoft technology and can provide seamless branch office support services for nationwide businesses with branch offices or in major cities through the United States.

Does Progent support Cisco's legacy firewalls as well as next-generation ASA firewalls with Firepower Services?
The new Cisco ASA 5500-X Series of firewalls with Firepower Services deliver substantially more performance than Cisco's earlier PIX and ASA 5500 firewalls and have replaced the ASA 5500 and PIX security appliances for new deployments. Progent's Cisco-certified CCIE network experts can help your company to manage your current PIX or ASA 5500 firewalls or upgrade to Cisco ASA 5500-X firewalls with Firepower Services. Progent's consultants offer remote and onsite support for ASA 5500-X firewalls with Firepower Services and can help your business to plan, deploy, optimize, manage and debug firewall environments based on Cisco ASA 5500-X firewalls with Firepower Services.

Can Progent help with Citrix XenServer virtualization technology?
Progent's Citrix XenServer virtualization engineers can help your company to understand the strategic benefits of XenServer as well as additional Citrix products, and can help your IT organization to plan, test, implement, troubleshoot, and maintain a Citrix XenServer installation. Progent can also assess your current XenServer deployment and show you how to enhance consolidation, performance, security and compliance, availability, and disaster recovery.

How can Progent help us with SQL Server 2016?
Microsoft SQL Server 2016 offers significant enhancements in performance, capacity, data security, uptime, mobile computing integration, and built-in business intelligence. New features include PolyBase for handling SQL and NoSQ files in one appliance for big data applications, Hadoop integration, Row-level Security, Mobile Report Publisher, and centralized management of on-premises and cloud operations and services. Progent's Microsoft-certified SQL Server 2016 consulting experts offer remote and onsite expertise to assist organizations of any size to plan, implement, manage or debug any edition of SQL Server 2016. Progent can also help you to interface SQL Server 2016 with other core Microsoft technologies including Windows Server and Hyper-V, Exchange Server 2016, SharePoint Server, Microsoft Dynamics GP, Skype for Business, and SCOM.

How does Progent handle problem escalation?
Progent uses a collaborative approach to problem escalation, making it possible to deal with even the toughest technical problems that can crop up from time to time. By taking advantage of hundreds of consulting-years of background from Progent's Microsoft and Cisco-certified consulting staff, Progent can rapidly and cost-effectively resolve issues that would baffle ordinary IT service companies. Working with thousands of customers on implementation and troubleshooting jobs annually provides Progent a well-grounded understanding concerning which techniques work and which do not in solving IT issues.

Does Progent offer short-term IT staffing?
Progent's short-term staff augmentation services allow businesses to respond to sudden increases in demand for network support personnel without dealing with the expense and delays associated with vetting and hiring reliable technical workers and without adding to your permanent head count. To learn about Progent's short-term staff augmentation services, go to Progent's short-term IT staffing services.

More Questions and Answers

If your small business is in Monterey, Pacific Grove, Seaside, Carmel or anywhere in the Monterey Peninsula area and you are in need of computer assistance, information technology outsourcing, or top-level services from a certified Progent professional, call 831-600-4300 or visit Contact Progent.

An index of content::

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    Progent's Support for IT Service Organizations lets you take advantage of Progent's consulting engineers under your own service brand as a transparent arm of your network services staff.

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    System Center Configuration Manager automates application and device deployment at scale, simplifies security and compliance settings management, inventories network assets, guards against company data leakage, performs health reporting, allows safe self service, and delivers a common control mechanism for administering multi-operating system networks running on-prem, cloud, or hybrid deployment models. Progent's Microsoft-certified SCCM consulting team and Microsoft Azure cloud specialists can assist you with any facet of designing, installing, using and troubleshooting a System Center Configuration Manager deployment for on-premises, cloud-based, or hybrid networks.

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    Progentís private cloud hosting allows small and midsize organizations to run mission-critical applications like SQL and Exchange from a hardened Tier III data center facility on fault-tolerant equipment with geographically separate data backup. Progent utilizes Microsoft's Hyper-V platform for server virtualization and Data Protection Manager for backup and restore. Smaller organizations can take advantage of Progentís private cloud to avoid major investments in the purchase, upkeep, and management of network equipment and data center facilities while benefiting the highest levels of system reliability and security.

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    Progent has 20 years of background helping small and mid-size companies to plan, deploy, tune, manage, and debug information networks that incorporate remote workers.

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    Microsoft Windows Server 2008 represents a major step forward in making information systems more protected and available, easier to virtualize and administer, faster, and able to offer a better environment for web hosting and development. Progent can assist your company benefit fully from the enhancements incorporated into Windows Server 2008 by delivering Microsoft-certified consulting, troubleshooting, training, temporary staffing, monitoring, and security engineering services.

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    Progent's Cisco-certified Wi-Fi technology consulting experts can help organizations to deploy, administer, and troubleshoot Cisco Small Business 100/300/500 Wireless Access Points.

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    Progent offers nationwide urgent help and consulting services for companies who operate UNIX, Linux, or Sun Solaris networks or whose information systems include a combination of UNIX and Microsoft products. Remote IT help provides optimum return for your information technology budget by extending client efficiency and shortening the hours charged for computer repair services. Sophisticated online support technology and experienced technicians and consultants allow Progent to handle the majority of network problems without wasting time and money by going to your location. In most of cases your network issues can be remediated by telephone or through a mix of phone support and online access. Progent can offer the services of Cisco CCIE infrastructure engineers and CISM and CISSP premier security specialists to assist with the most challenging network issues.

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    Progent has been providing SharePoint support since the first product was published over a a dozen years, and Progent has the breadth and depth of technical knowledge to assist businesses of all sizes to design and implement a SharePoint Server 2013 deployment and create SharePoint Server 2013 apps that add significant business benefit to your information network. Progent's Microsoft-certified consulting team can help your company to evaluate the business advantages of migrating to SharePoint Server or SharePoint Online from older versions of SharePoint or from a different collaboration solution; decide whether an in-house, Cloud-based or hybrid configuration is most sensible for your busi9ness; and pick the right edition of SharePoint 2013 for your purposes. Progent offers full project management support or can help in specific tasks associated with your SharePoint 2013 migration.

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  • Microsoft SQL Server Software Security Consultant
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    SQL Server 2005 offers indispensable, familiar tools to IT professionals and information workers, lessening the difficulty of creating, deploying, managing, and accessing company data and analytical applications in environments ranging from handheld devices to corporate data networks. The sophistication and interconnectivity demands of Microsoft SQL Server 2005 require a network consultant with hands-on expertise and broad knowledge in planning and building information-based, comprehensive business IT solutions. The expertise of Progent's Microsoft-certified engineering staff, with an average of more than 10 years of background supporting Microsoft technology, assures you success in planning, configuring and supporting Microsoft SQL Server 2005 solutions that are well integrated with the Microsoft .NET environment.

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  • 24 Hour SharePoint 2016 Hybrid Engineer
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    Progent's Microsoft-certified SharePoint consultants offer economical online and on-premises consulting expertise, software development, and debugging services for organizations of any size who want to migrate to SharePoint 2016 or SharePoint Online from prior versions of SharePoint.

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