More Questions and Answers
We need fault-tolerant interoffice connectivity. Can Progent help?
Progent can provide multi-site access consulting to show you how to design and implement fault-tolerant architectures for multiple-office connectivity. Progentís Cisco-certified CCIE engineers can plan and deploy ultra-reliable Inter-office networks supported by fault tolerant EIGRP routers or fault tolerant OSPF deployment of Cisco routers. Progent can demonstrate how multi-path connectivity and automatic fail-over offers affordable 24x7 interoffice connectivity.
How can Progent help us migrate to Skype for Business Server?
Progent's Microsoft-certified Skype for Business integration experts can provide online and onsite consulting services for companies of all sizes to assess the costs/benefits of migrating to Skype for Business Server or Skype for Business Online from any release of Lync Server or Microsoft Office Communications Server. Progent can assist your business to design an on-premises, cloud-based or hybrid topology; integrate Skype for Business with Microsoft SQL Server, Exchange Server, SharePoint and Office or Office 365; configure HA mechanisms; interface Skype for Business with your PBX system and PSTN gateway; and integrate other communication systems such as Cisco Video Interop Server. Progent's certified network security experts can assist you to design and validate a security strategy for your Skype for Business deployment that is compliant with regulatory requirements. Progent can also help you create a hybrid network model that combines on-prem Microsoft Skype for Business with the cloud platforms Skype for Business Online or Teams.
How can Progent help us set up a private cloud?
Progent's ProSight Virtual Hosting and management outsourcing service provides complete hosting of a small company's production servers in an environment that gives the highest level of dependability and scalability and is also easy to move to another host. Progent's Private Cloud hosting services are built on proven virtualization architectures that enable small businesses with mixed- platform IT systems to economize dramatically on the expense of capital investments, system support, and network management while benefiting from world-class reliability and an unmatched level of vendor independence. Find out more about Progent's ProSight family of managed services for small organizations.
We want to develop a long-term IT strategy but we don't have a Chief Information Officer. Can Progent help?
Progent can provide companies with an information management expert who can serve as a part-time CIO. This experienced technology officer can provide strategic direction to help you to integrate appropriate technology to improve business operations so they align better with your business goals. Your company can develop and implement a well conceived IT strategy without absorbing the cost of a full-time senior IT executive. Important services Progent's temporary CIO can perform include growth strategies, establishing technology budgets, building and tracking models for Total Cost of Ownership, analyzing business processes, reviewing contracts with suppliers, establishing security and compliance standards, business impact analysis, automating data center administration, software revision management, network asset documentation management, and disaster recovery preparedness.
How can I find out more about the benefits of Progent's IT outsourcing and co-sourcing services?
Progent has created an IT outsourcing white paper that summarizes the benefits companies organizations of any size can derive from outsourcing or co-sourcing network consulting and other information technology services. Progent has also produced IT Outsourcing datasheets for several support packages targeted for small and mid-sized businesses.
Does Progent offer project management services?
For enterprise project management support, Progent can provide the services of senior information technology professionals with years of experience as technology project managers for program development, business systems implementation, and process re-engineering working with organizations ranging from Big 4 companies to dot-com startups to state government agencies. These high-level project managers can provide world-class management skills to help enterprise clients to adhere to best practices to make sure strategic projects are successfully completed on time and on budget.
Which ERP and MRP programs are supported by Progent?Microsoft Dynamics AX ERP Software (formerly Microsoft Axapta)
Microsoft Dynamics GP Accounting Software (formerly Great Plains)
Microsoft Dynamics NAV Business Management Software (formerly Navision)
Microsoft Dynamics SL 6.5 Business Accounting Software (formerly Solomon)
Microsoft Dynamics RMS)
Macola ERP by Exact Software
MAS 90 ERP by Best Software
QuickBooks Pro by Intuit
Infor CloudSuite Industrial (SyteLine) ERP (formerly SyteLine)
Progent offers Enterprise Resource Planning and Manufacturing Resource Planning support for a selection of programs including:
Does Progent offer support for Exchange Server 2016 Database Availability Groups (DAGs)?
MS Exchange Server 2016 enhances the performance and simplifies the deployment of Database Availability Groups (DAGs), which provide automatic failover for maximum uptime. DAGs in Microsoft Exchange 2016 reduce failover times by an estimated 33% relative to Microsoft Exchange 2013. Other enhancements cover setup defaults that follow industry best practices for data protection. Progent's certified Exchange experts offer DAG consulting services to help your business to plan, implement and administer a DAG environment the offers world-class security for your Exchange 2016 mailboxes.
Can Progent help configure and integrate Cisco wireless VoIP phones?
Successful integration of Cisco's wireless IP phones typically requires that IT teams set up and fine tune many key pieces of your Wi-Fi environment including APs, routers and switches, wireless LAN controllers, and network management tools. Progent's Cisco wireless IP phone configuration consultants offer remote and on-premises support to help you build and manage a Cisco wireless IP phone solution by providing services that range from troubleshooting the set up of a wireless IP phone or access point to providing project management outsourcing or co-sourcing services for modernizing the wireless infrastructure of a campus.
More Questions and Answers
If your small business is in Monterey, Pacific Grove, Seaside, Carmel or anywhere in the Monterey Peninsula
and you need computer help, information technology outsourcing, or top-level expertise from a Progent consultant,
call 831-600-4300 or visit Contact Progent.