Infor CloudSuite Industrial (SyteLine) ERP (formerly SyteLine)
Can Progent help me upgrade my Wi-Fi network with Cisco's Aironet 802.11ac access points?
Progent's Cisco-certified consultants can provide Aironet wireless AP configuration support and Cisco Wi-Fi controller expertise so you can benefit from the IEEE 802.11ac Wi-Fi standard to triple the performance for your Wi-Fi network while expanding the coverage.
Can Progent help integrate Linux/UNIX and Windows environments?
Progent can show you how to deploy Microsoft Windows Services for UNIX (SFU) to provide compatibility between Windows and UNIX environments. SFU offers interoperability between Microsoft Windows Server and various implementations of UNIX including Solaris 7 and 8, HP-UX 11i, AIX 5L 5.2, and Red Hat Linux 8.0. Windows Services for UNIX allows you to share Windows folders over NFS and the latest authentication in native Windows Server Active Directory environments. SFU's Interix component features a full library of UNIX utilities and shells, support for a single rooted file system, and a SDK for porting applications.
Does Progent have a defined methodology for best practices in solving IT problems?
Progentís team of Microsoft and Cisco-certified IT experts have in-depth IT industry backgrounds, in the trenches of business network support, performing a multitude of networking projects for a diverse selection of customers. Every Progent IT professional brings a set of personal best practices from this broad industry background, and these are further enhanced by the company-wide leading practices education that Progent teaches its consulting staff. For larger projects, Progent consulting staff follow the Microsoft Solutions Framework model for service delivery which breaks projects down into discrete and manageable phases that decrease the possibility of a project getting out of control.
Does Progent support all major data backup/recovery products and services?
Progent's backup and restore consultants can provide consulting support for a wide array of products and technologies that deliver solutions for backing up Microsoft Windows, Mac, and Linux/UNIX servers and desktops plus notebooks and handhelds. Progent supports all major backup platforms by providing services such as Altaro VM Backup consulting, Barracuda Backup and disaster recovery preparedness expertise, and DoubleTake/Carbonite solutions. Progent also offers support for Acronis, Mozy, Retrospect, Apple Time Machine, Symantec Backup Exec, BackupAssist Software, CrashPlan, and Solaris FLARs. For enterprises, Progent can provide VMware Site Recovery Manager consulting. In addition, Progent's ProSight Data Protection Services (DPS) are offered to small and medium-sized organizations as an affordable and fully managed solution for secure backup and disaster recovery (BDR).
How can Progent help my business integrate Windows Hyper-V server virtualization software?
Progent's Microsoft-certified Windows Server 2016 Hyper-V experts and Windows Server 2012 R2 consultants can help you evaluate the possible benefits of Hyper-V-based virtualization for your business, conduct pilot installations to verify Hyper-V's operation with your production software, evaluate your network and server infrastructure for optimal operation with virtual server solutions, help you in upgrading to Microsoft Windows Server 2016 or Windows Server 2012 R2 and setting up Hyper-V, train your IT staff to track and administer Hyper-V, offer expert consulting help for enhancing the security of your virtual machines, design and test business continuity processes that optimize system uptime, and provide continuing consulting and technical support including affordable online repair and comprehensive Help Desk outsourcing.
Can Progent transparently supplement and automate our Help Desk?
Progentís Co-managed Help Desk services allow your IT organization to share the load for Help Desk support transparently between your in-house IT staff and Progent's nationwide pool of seasoned desktop support engineers and subject matter experts. Progentís Help Desk Co-management service is a collaborative service desk solution based on the leading professional services automation tool for handling end-user service requests, ticket lifecycle, responsibility, progress tracking, and metrics. For details, refer to Progentís shared Help Desk services.
Does Progent offer consulting services for Microsoft Office and Office 365?
Progent's certified Office and Office 365 experts can assist businesses of any size to integrate Office desktop and Microsoft Office 365 apps including Excel, Office Word, PowerPoint, Microsoft Outlook, Microsoft Access, Project and OneNote into a cohesive productivity solution that offers fast return on investment and enables improved business results. Progent can help you to integrate Office or Office 365 applications with one another and with additional core Microsoft technologies such as SharePoint Server, Microsoft Exchange Server and Microsoft SQL Server running locally or in the cloud. Progent can also help you to fix compatibility issues with various versions of Office and offers live online Microsoft Office and Office 365 training to individuals and groups.
What are the advantages to my business of Progent's network monitoring services?
Microsoft System Center Operations Manager increases the reliability of mission-critical applications by proactively detecting and helping to resolve problems before they can crash a server. Operations Manager can improve system throughput by checking selected performance thresholds and use patterns on critical servers, allowing network support staff to be more selective in adding performance-related products and to eliminate trouble areas before they cause serious system traffic jams. However, setting up System Center Operations Manager to take complete advantage of this state-of-the-art monitoring software can be a challenge. With over five years of background with the NetIQ software upon which MOM is derived, Progent's technical staff can help you pick the right Operations Manager features, install and configure Operations Manager, and generate specialized rules, scripts, reports and alerts for your enterprise. Progent can also record Operation Manager's server monitoring rules and procedures for your IT organization.
Can Progent Help with Oracle Database Administration and Application Development?
Progent offers online access to an Oracle certified expert for Oracle database administration services or an Oracle software developer. Progent can assist you to create effective mechanisms for key Oracle database administration activities such as database tuning, backup/recovery processes, and information protection, or train your in-house staff how to follow industry leading practices for simplifying major management procedures. Progent can in addition provide the services of a PL/SQL programmer to assist you to build, test, troubleshoot, or port Oracle programs that can range from forms to data-driven web sites. Progent offers skill with Oracle SQL Developer, SQL *Plus, and JDeveloper tools and can assist you to optimize existing SQL programs by utilizing Oracle's SQL Access Advisor.
Can Progent Help Develop Database Applications for Microsoft SQL Server?
Progent's SQL Server application developers can help you to create and support database applications that utilize the SQL Server database platform. Progent follows leading lifecycle management practices to create scalable, easy-to-manage SQL Server database applications and is able to work with a customer's management to complete projects in a cost effective and affordable manner. Progent for can help your company to create Microsoft SQL Server applications by offering a broad range of consulting support services such as requirements analysis, logical and physical modeling, normalization, T-SQL coding, software installation, storage management, performance tuning, backup/recovery, clustering and virtualization, consolidation of stored procedures, synchronization solutions, security and compliance, and business continuity.
Does Progent support Cisco's legacy firewalls as well as next-generation ASA firewalls with Firepower Services?
The current ASA 5500-X Family of firewalls with Firepower Services offer substantially more performance than Cisco's legacy PIX and ASA 5500 firewalls and have superseded the ASA 5500 and PIX 500 security appliances for new installations. Progent's Cisco-certified CCIE network experts can assist your company to manage your legacy PIX or ASA 5500 security appliances and upgrade efficiently to ASA 5500-X firewalls with Firepower Services. Progent's consultants offer remote and on-premises help with ASA 5500-X firewalls with Firepower Services and can assist your company to plan, deploy, tune, manage and troubleshoot firewall solutions built around Cisco ASA 5500-X firewalls with Firepower Services.
More Questions and Answers
If your small business is in Monterey, Pacific Grove, Seaside, Carmel or anywhere in the Monterey Peninsula
and you are looking for computer support, information technology outsourcing, or top-level services from a certified Progent engineer,
call 831-600-4300 or visit Contact Progent.