Onsite Service Available in Morgan Hill, Gilroy

San Francisco Bay Area Contact Information:
Progent offers consulting services and onsite technical support throughout Northern California.

Onsite IT Consulting
Progent locations in San Francisco Bay Area

City Address Phone Link
Fremont Fremont Executive Suites
Newark, CA 94560
United States
(510) 933-0400 Fremont Network Support Services
Hayward 26250 Industrial Blvd
Hayward, CA 94545
United States
(510) 300-1400 Hayward Network Support Services
Morgan Hill 18525 Sutter Blvd
Morgan Hill, CA 95037
United States
(408) 645-8400 Morgan Hill Network Support Services
Oakland 1300 Clay Street
Oakland, CA 94612
United States
(510) 899-7400 Oakland Network Support Services
Palo Alto 3790 El Camino Real
Palo Alto, CA 94306
United States
(650) 543-0400 Palo Alto Network Support Services
Pleasanton 4695 Chabot Dr, Suite 200
Pleasanton, CA 94588
United States
(925) 621-2400 Pleasanton Network Support Services
San Francisco 388 Market Street
San Francisco, CA 94111
United States
(415) 321-5400 San Francisco Network Support Services
San Jose 2570 N. First Street, 2nd Floor
San Jose, CA 94131
United States
(408) 240-9400 San Jose Network Support Services
San Mateo 1900 S Norfolk, Suite 350
San Mateo, CA 94403
United States
(650) 931-2400 San Mateo Network Support Services
Walnut Creek 1261 Locust St
Walnut Creek, CA 94596
United States
(925) 362-2400 Walnut Creek Network Support Services

More Questions and Answers

What security support does Progent offer for Linux/UNIX environments?
If you run a multi-platform business environment that combines Linux/UNIX and Windows technology, Progent offers Linux and Windows security expertise by giving you access to a CISSP-certified IT consultant to help your whole business in a extensive selection of security concerns. CISSP Certification recognizes expertise with a global standard for data security. ANSI (American National Standards Institute) has granted the CISSP credential accreditation in the field of data security under ISO/IEC 17024. Progent can give you access to a CISSP-certified professional to help your enterprise in a variety security areas such as:
  • Security Administration Procedures
  • Security Architecture and Models
  • Access Control Solutions and Processes
  • Applications Development Security
  • Process Security
  • Site Security
  • Cryptography
  • Telecom, Network and Internet Security
  • Disaster Recovery Planning
  • Law, Investigation, and Ethics

    Can Progent help our at-home workers integrate VoIP solutions?
    Progent can assist small and mid-size businesses to configure IP voice solutions to provide their remote workforce the benefit of seamless access to the corporate phone infrastructure. For details about how Progent can assist your at-home workers to integrate and troubleshoot VoIP solutions, visit IP voice expertise for an at-home workforce.

    Can Progent help us to deploy System Center 2016 Virtual Machine Manager to manage our hybrid cloud network?
    Microsoft System Center 2016 Virtual Machine Manager (SCVMM 2016) is a component of Microsoft's System Center 2016 family of IT infrastructure management tools and is designed to offer a centralized solution for deploying and administering virtualized fabric and services across hybrid networks that can incorporate on-premises and hosted datacenters and Azure publics cloud services. Progent's SCVMM 2016 consulting experts can assist businesses of any size with any aspect of building, deploying, and managing a SCVMM 2016 solution. Progent can review your virtualization topology, show you how to migrate smoothly from legacy releases of Virtual Machine Manager, design workflows for creating and installing VMs and VM hosts, design fault-tolerant scale-out clusters, integrate your private cloud resources with public clouds, configure virtual switches, write and refine PowerShell scripts, and assist you to evaluate the strategic business benefits of the latest technologies like Storage Spaces Direct and Host Guardian Service. Progent's certified virtualization professionals offer advanced Hyper-V consulting and VMware vSphere expertise.

    Can Progent help us integrate our environment with Microsoft Azure Service?
    Progent's Microsoft Azure cloud planning and integration experts can help you with every phase of Azure cloud migration including requirements definition, readiness assessment, system design, pre-production testing, deployment, automated administration, performance tuning, software license management, disaster recovery preparedness, security planning, and regulatory compliance validation. Progent can help your IT staff to configure and debug firewalls and VPN tunnels so your users can securely connect to Azure resources, and Progent's Microsoft-certified consulting experts can help you integrate critical Microsoft technologies to run in Azure including Microsoft Windows Server, Exchange Server, SQL and SharePoint. Progent can also help you to create a hybrid environment that seamlessly combines physical datacenters with Azure services.

    How does Progent handle problem escalation?
    Progent employs a collaborative model for problem escalation, making it possible to deal with even the toughest technical issues that can appear from time to time. By leveraging hundreds of consulting-years of experience from Progent's Microsoft and Cisco-premier experts, Progent can quickly and cost-effectively solve issues that would stymie ordinary computer service companies. Working with thousands of businesses on implementation and integration jobs annually provides Progent a well-grounded understanding on what techniques work and which do not in solving network problems.

    Can Progent help me integrate and manage iPhones connected to our network?
    Progent's iPhone and iPad integration consultants offer cost-effective online assistance to assist your business to plan, configure, and fix any facet of your iPhone and Windows integration solution and is available for quick tasks to help you through specific technical bottlenecks or major engagements to help you finish business-critical projects on time and within budget. Progent has experience in on-premises, cloud-centric, or hybrid environments and can help you create or maintain a resilient, protected and scalable network infrastructure that is best suited to your mode of computing. Progent can also provide online and onsite training to show you how to manage and use your iOS devices in a secure, team-oriented environment that maximizes the strategic value of your information network.

    Can Progent provide the consultation of a CISA-certified cybersecurity auditor?
    The CISA credential is a recognized achievement that indicates expertise in information system security audit and control. Certified by the American National Standards Institute, the CISA accreditation requires that candidates pass an extensive examination administered by the ISACA professional group. Progent can provide the expertise of a CISA-Premier Cybersecurity audit consultant able to assist companies in the fields of information systems audit services, information technology governance, network assets and infrastructure lifecycle, IT support, protection of information assets, and business continuity preparedness.

    Can Progent help us upgrade our legacy version of Dynamics GP to the current release?
    Progent has supported Dynamics GP and Great Plains software for almost two decades and Progent has delivered integration, software development, training, and troubleshooting services since the product's original release. Progent offers high-level expertise for updating legacy Dynamics GP ERP systems. Progent can assist you to design, test, and carry out a cost-effective migration from a a legacy release of GP to the latest edition of Dynamics GP. Find out about Progent's Dynamics GP migration and system integration consulting services.

    Can Progent help us deploy System Center Data Protection Manager for automated backup?
    Microsoft System Center 2016 Data Protection Manager provides small to mid-size businesses near-continuous backup and easy restore functions for Microsoft-based networks. Data Protection Manager 2016 delivers application-aware protection for key platforms such as SQL Server, Exchange and SharePoint Server, protects Windows and Linux virtual machines, works with virtual machines running on Hyper-V and VMware, and can use Azure for convenient cloud-based backup and recovery. Progent's Microsoft-certified DPM 2016 consulting experts can assist you to plan, deploy, manage, and troubleshoot an enterprise-wide backup/restore system built around SCDPM 2016. Progent can help you to migrate from an older release of Data Protection Manager or from a legacy solution, and Progent can tune your DPM 2016 environment for on premises, hosted, cloud-based or hybrid deployment models. Progent can provide online or onsite support and can deliver occasional guidance to resolve technical bottlenecks or provide comprehensive project management or co-management services to make sure you complete your Data Protection Manager 2016 initiative on time and within your budget.

    Can Progent help my business customize applications based on Microsoft Dynamics GP (Great Plains)?
    The open architecture of Microsoft Dynamics GP makes it possible to design specialized Great Plains applications that offer all of the basic capability of proven Microsoft Dynamics GP applications but also address the specialized requirements of your company. With access to the Modifier with MS Visual Basic, software engineers are able to design with the most widely used programming environment in the software industry to adapt Microsoft Dynamics GP data views, add or change business logic, produce custom forms and reports, or extend integration with Microsoft Office software. Progent's expertise with Microsoft .NET programming, Microsoft SQL Server 2016 integration, Microsoft SQL Server 2014 programming and troubleshooting, and programming experience with VBasic, XML, and other developer tools makes it possible to tailor specialized line-of-business programs and eCommerce solutions that integrate seamlessly with Microsoft Dynamics GP.

    Can Progent help us integrate teleconferencing services for our at-home workers?
    Progent can assist small and medium-size organizations to configure and debug conferencing solutions to enable their teleworkers to interact securely and productively with teammates and customers. To learn about how Progent can assist companies to integrate and manage conferencing applications for an at-home workforce, see video conferencing consulting services for teleworkers.

    Can Progent help implement virtual desktops with Windows Server 2016?
    Microsoft's virtual desktop technologies lower the work needed for network administrators to set up software programs so they are standardized across an entire user base, provide the power to control rights to business information, and enable quick installation of additional or upgraded workstations. With Windows Server 2016, the Terminal Services utility has been enhanced and named Remote Desktop Services. Microsoft's innovative Virtual Desktop Infrastructure (VDI) that powers RDS streamlines client access, enhances responsiveness, tightens data security, unifies management, and offers a nearly transparent user experience. Progent's Windows Server 2016 engineers can help your company to evaluate the strategic benefits of Microsoft's virtual desktop solutions, set up pilot and production environments, improve your network architecture to accommodate virtualized clients efficiently, assess and resolve security issues, and train your IT administrators to follow industry best practices to achieve maximum payback from client virtualization.

    Does Progent offer support for Cisco's Firepower Series of NGFW Firewalls?
    Cisco's Firepower Next Generation Firewalls (NGFWs) deliver a major performance improvement compared to Cisco's popular ASA 5500-X firewalls and offer unified management of advanced security features such as application visibility and control, next-generation intrusion protection (NGIPS) with intelligent prioritization of risks, advanced malware protection, URL filtering, and multi-node sandboxing. Progent's Cisco-certified CCIE firewall experts can assist you to plan and carry out a smooth migration to Firepower firewalls from legacy ASA 5500-X, ASA 5500, or PIX appliances and help you enhance Firepower appliances with Cisco's cloud-based services to create and centrally manage network environments that include local offices, data centers, private clouds and public clouds. For details about Cisco's Firepower portfolio of NGFWs Firewalls, refer to Cisco Firepower firewalls consulting services.

    More Questions and Answers

    If your small business is in Morgan Hill, Gilroy or anywhere in Silicon Valley and you need computer help, IT outsourcing, or top-level services from a Microsoft or Cisco certified engineer, call 408-465-8400 or visit Contact Progent.

    An index of content::

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    Progent imposes no initialization fee and asks no monthly commitment for support services delivered during regular working hours. Progent's one-minute granularity eliminates large bills for fast repairs so you will not be tempted to allow less critical problems to stay unaddressed.

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    Progent is a Microsoft Certified Partner with accredited competencies that include Advanced Infrastructure Solutions. Microsoft Certified Partners represent the most successful organizations who earn the highest client endorsement and are afforded the closest operational relationship with Microsoft. The knowledge, capabilities, and commitment required to earn the level of Microsoft Certified Partner benefits Progent's customers by enabling Progent to provide your company more complete support for your information system.

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    Progent's Cisco CCIE Wi-Fi network infrastructure experts offer online or onsite integration and debugging support to help your organization to design, configure, upgrade, tune, manage and troubleshoot Aironet Wi-Fi access point deployments of any scale or architecture. Progent's Cisco Wi-Fi controller consultants can also help you to integrate your wireless environment with your wired network infrastructure and cloud-hosted resources to build a seamless enterprise connectivity foundation that is easy to administer and expand. Progent also offers affordable Wi-Fi site surveys to help you to decide the most appropriate selection, placement and setup of Aironet wireless APs to accommodate your unique workplace design, building structure, and expected workloads.

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    Progent's Ransomware Hot Line provides 24x7 access to a proven ransomware recovery consultant who can assist you to halt the progress of an active ransomware attack. Call 800-462-8800

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    For large organizations, Progent can supplement internal network support staffs by providing extensive background in deploying critical Microsoft and Cisco products. Progent's certified experts offer Enterprise Active Directory consulting, Exchange Server 2010 support, SharePoint expertise, and Microsoft SQL Server consulting. For the nationwide or worldwide businesses with branch offices, Progent can act as a transparent nearby extension of enterprise IT management. Progent's enterprise support services include company-wide security, remote branch office support, network architecture, Sarbanes Oxley conformance, project management, and world-class support for multiple location office environments based on Enterprise Windows. Progent can offer on-site consultants and specialists to assist with a campus relocation or branch move, or a system architect to assist with setting up or using an Internet Data Center or co-location site.

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    VMware's market leading Site Recovery Manager is a component of VMware vCenter that allows you to specify, automate and test a consistent process for restoring applications and services quickly after an outage. SRM provides centrally managed and automated recovery, application mobility, plus non-disruptive site migration, failback and site re-protect. SRM also supports non-disruptive testing for site recovery, upgrades and fixes and can generate audit reports to verify complete service recovery, validate Service Level Agreements and demonstrate compliance. Progent offers the support of a VCDX certified VMware SRM consultant to help you to design, configure, test and administer a DR system based on VMware SRM.

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    MS Office Communications Server provides IM and presence as part of an extensible, world-class solution offering advanced protection, transparent compatibility with additional Microsoft products, an expandable, industry-standard development platform, and compliance with regulatory requirements such as HIPAA, SOX, and Gramm-Leach-Bliley. Your organization can realize lower costs and improved business efficiencies, enhanced individual productivity, and stronger intellectual property protection with this easy-to-manage, fault-tolerant IM platform. Successful implementations of Office Communications Server require careful planning and consideration before installation. Progent's Microsoft-certified professionals can deliver the expertise needed to deliver all the benefits of Microsoft Office Communications Server across your whole corporation.

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    Progent's data protection experts can help you to design, deploy and troubleshoot a backup/restore plan built around MSP360 technology. MSP360 offers file/folder or image-based backup/recovery for VMs and physical machines, works with all popular public clouds, and permits businesses to build a data protection ecosystem with a low RTO and a defined Recovery Point Objective. With ProSight DPS 360 Backup, Progent can provide comprehensive monitoring and remote management of your backup system to prevent data loss caused by user mistakes, system errors, malicious users, and malware attacks such as ransomware. To find out more, see ProSight Data Protection Services 360 Backup solutions.

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    For enterprises with branches in or any region served by Progent's engineers, Progent's Microsoft-Certified IT consulting experts and certified Cisco network consultants can provide a range of network support services such as project planning, SOX compliance, site moves, enterprise security, network architecture, local or remote branch office support, and troubleshooting for colocation hosting facilities. A Progent IT consultant can help you design a multi-site information system that makes efficient use of co-location facilities and Internet data centers. Progent's Microsoft Premier consultants can help large corporations design, integrate and maintain major rollouts of the latest releases of Microsoft products such as Enterprise Active Directory, Exchange Server, SharePoint, Microsoft SQL, and Enterprise Windows. Progent's Cisco Certified Internetwork Expert and CCNP experts can help you configure Cisco technology for connection solutions that incorporate simple, high-speed, integrated, and wireless networking.

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    Microsoft SQL Server 2016 introduces major enhancements in speed, scale, data security, uptime, mobile computing support, and built-in BI. Innovations include PolyBase for handling structured and unstructured databases simultaneously for data warehousing, R language support, Always Encrypted mode, Mobile Report Publisher, and seamless management of local and cloud resources. Progent's Microsoft-certified consultants can provide online and onsite support to help organizations of any size to deploy, administer or debug any version of SQL Server 2016. Progent can also help you to interface SQL Server 2016 with other key Microsoft products including Windows Server and Hyper-V, Exchange, SharePoint, Microsoft Dynamics CRM, Lync or Skype for Business, and System Center Operations Manager (SCOM).

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    Progent offers consulting services for WatchGuard Firewall security gateways including the WatchGuard Firebox and XTM lines of Firewalls and the Firebox SSL VPN Gateway. Progent's WatchGuard professionals can help you choose, configure, and manage a WatchGuard Firewall/VPN appliance that fits your security needs and budget. Progent can assist you to maintain outdated WatchGuard firewalls or migrate efficiently to modern WatchGuard firewall solutions.

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    Progent's ProSight Email Guard uses the technology of leading information security vendors to provide web-based control and comprehensive protection for your email traffic. The hybrid architecture of Progent's Email Guard integrates a Cloud Protection Layer with a local security gateway device to provide complete protection against spam, viruses, Denial of Service Attacks, DHAs, and other email-borne malware. Email Guard's cloud filter serves as a first line of defense and keeps the vast majority of threats from reaching your security perimeter. This reduces your exposure to inbound attacks and conserves system bandwidth and storage space. Email Guard's onsite gateway appliance adds a deeper level of analysis for incoming email. For outgoing email, the on-premises security gateway offers anti-virus and anti-spam protection, protection against data leaks, and encryption. The local gateway can also assist Exchange Server to track and safeguard internal email that originates and ends inside your corporate firewall.

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    Progent's Network Call Center Outsourcing Support Services for desktop technical support are intended especially for small organizations who need immediate availability of a Help Desk Service Center with expert telephone support and full escalation capability but who must operate within a limited network support budget. Key features of Progent's Help Desk Outsourcing Support Services include: Help Desk Call Center Support, Optional Remote Access Provisioning, System Evaluation, Expert Escalation, Virtual Help Desk Support, Per Minute Billing, and Help Desk Software Recommendation and Integration.

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