Onsite Service Available in Morgan Hill, Gilroy

Locations with Onsite Support and Conference Facilities:
Progent offers consulting services and onsite technical support throughout the California Central Valley, and the Monterey Peninsula.

 Onsite IT Consulting
Progent locations in

City Address Phone Link
San Jose
2570 N. First Street, 2nd Floor
San Jose, CA 95131
408-240-9400 San Jose Network Support Services
Fremont 37053 Cherry Street
Newark, CA 94560
510-933-0400 Fremont Network Support Services
Hayward 26250 Industrial Blvd
Hayward, CA 94545
510-300-1400 Hayward Network Support Services
Oakland-Berkeley 1300 Clay Street
Oakland, CA 94612
510-899-7400 Oakland-Berkeley Network Support Services
Palo Alto 3790 El Camino Real
Palo Alto, CA 94306
650-543-0400 Palo Alto Network Support Services
Petaluma 755 Baywood Drive, 2nd Floor
Petaluma, CA 94954
707-772-1334 Petaluma Network Support Services
Pleasanton 4695 Chabot Dr, Suite 200
Pleasanton, CA 94588
925-621-2400 Pleasanton Network Support Services
Roseville-Citrus Heights 6520 Lonetree Blvd
Rocklin, CA 95765
916-910-1200 Roseville Network Support Services
Sacramento 1100 N Market Blvd
Sacramento, CA 95834
916-273-1400 Sacramento Network Support Services
San Francisco 388 Market Street
San Francisco, CA 94111
415-321-5400 San Francisco Network Support Services
San Jose 2570 N. First Street, 2nd Floor
San Jose, CA 95131
408-240-9400 San Jose Network Support Services
San Mateo 1900 S Norfolk, Suite 350
San Mateo, CA 94403
650-931-2400 San Mateo Network Support Services
San Rafael 700 Larkspur Landing Cir
Larkspur, CA 94939
415-526-1400 San Rafael Network Support Services
Santa Cruz 101 Cooper St, #4526
Santa Cruz, CA 95062
831-824-2134 Santa Cruz Network Support Services
Santa Rosa 131 Stony Circle
Santa Rosa, CA 95401
707-303-4400 Santa Rosa Network Support Services
Vacaville 3336 N Texas St
Fairfield, CA 94533
707-470-1313 Vacaville Network Support Services
Walnut Creek 1261 Locust St
Walnut Creek, CA 94596
925-362-2400 Walnut Creek Network Support Services

More Questions and Answers

What is Progent's response time for providing online technical support?
Progent's Technical Response Center is committed to providing the highest level of online computer support services available for urgent and non-critical problems. For emergency problems that impact many workers, crucial individuals, or a mission-critical program, the Technical Response Center can engage within an hour. For standard problems, the TRC will in less than two hours. In all cases, your ticket will be generated quickly and correctly, You will receive a confirmation from the ticketing system, and the TRC will check with you regarding every resolved problem to make sure you are comfortable with the outcome and ready to close the ticket. Find out more about Progent's Technical Response Center Customer Commitment.

How can Progent help our company to use System Center 2016 to manage our hybrid cloud environment?
Microsoft System Center 2016 provides major enhancements in the management of hybrid cloud networks through comprehensive support for Windows Server 2016 servers, Windows 10 clients; seamless integration of multi-OS networks that include Linux, Microsoft Hyper-V and VMware; and better cloud support including closer integration with Microsoft Intune for Apple iPhone and Android smartphone administration plus native integration with Operations Management Suite for cloud-enhanced analytics. Progent's System Center 2016 consultants can provide world-class online and on-premises expertise for all components of System Center 2016 including Operations Manager (SCOM), Configuration Manager, Virtual Machine Manager (SCVMM), Data Protection Manager, Orchestrator, and Service Manager (SCSM). Progent can assist organizations of any size to plan and configure a new deployment of Microsoft System Center 2016, expand or tune your current one, migrate efficiently from a prior version of System Center, or debug your System Center environment.

Does Progent offer support for video conferencing and immersive telepresence?
Progent offers the support of a certified video conferencing consultant with an extensive background integrating technology from the major video conferencing/telepresence providers including Cisco/TANDBERG, Polycom, LifeSize and Radvision and can help you to plan, install, upgrade, or maintain a video conferencing environment that preserves your investment and optimizes the strategic value of your IT system. Progent also offers the expertise of infrastructure engineers who can help businesses of any size to create and troubleshoot a network that delivers the performance, dependability, security, and scalability required to accommodate your telepresence solution.

How Can Progent help us to use Microsoft Power BI for business analytics?
Progent's Power BI consultants can help your business to plan, deploy, manage, update or debug your Power BI business analytics solution. Progent's database experts can help you to prep your target data for Power BI reports and dashboards. Progent can help you build and administer an on-premises, cloud, or hybrid architecture for Power BI. To learn more, see Progent's Power BI solutions.

How Can Progent help with Microsoft SharePoint?
Progent has been providing SharePoint support since the first SharePoint product was released more than a decade ago, and Progent has the breadth and depth of technical knowledge to help businesses of all sizes to design and carry out a SharePoint Server 2013 installation and develop SharePoint Server 2013 apps that add substantial business value to your IT investment. Progent's Microsoft-certified consulting team can help your company to evaluate the risks and benefits of upgrading to SharePoint Server or SharePoint Online from legacy versions of SharePoint or from another collaboration solution; decide if an on-premises, online or hybrid deployment is most sensible for your busi9ness; and select the most appropriate edition of SharePoint 2013 for your applications. Progent offers full project management support or can help in individual tasks related to your SharePoint 2013 migration.

Can Progent help me integrate and manage iPhones connected to our network?
Progent's iPhone and iPad integration consultants can provide affordable remote consulting to help you to design, configure, and fix any aspect of your iOS and Windows integration solution and is available for quick tasks to help you through occasional technical bottlenecks or major engagements to help you complete large-scale projects on time and within budget. Progent has experience in on-premises, cloud-based, or hybrid networks and can help you build or support a highly available, secure and efficient network infrastructure that is best suited to your computing model. Progent also offers remote and on-premises training for individuals or groups to show you how to manage and use your iPhones and iPads in a safe, team-oriented environment that maximizes the strategic value of your IT system.

Can Progent help us deploy VMware Site Recovery Manager for disaster recovery preparedness?
VMware's Site Recovery Manager (SRM) is an extension to VMware vCenter that allows you to orchestrate, automate and test a repeatable process for recovering services rapidly following an outage. SRM supports centrally controlled and automated disaster recovery, application mobility, and transparent site migration, failback and site re-protect. SRM also allows non-disruptive testing for disaster recovery, updates and fixes and can generate reports to confirm full service restoration, validate SLAs and prove compliance. Progent offers the skills of a VCDX certified VMware Site Recovery Manager and VMware NSX consulting expert to help your organization to design, deploy, test and maintain a DR system based on VMware Site Recovery Manager.

Who founded Progent?
Progent's founder and chief technologist, Les Kent, was the architect for a Windows network application that earned Microsoft's ďBest Application of the Year Award.Ē Mr. Kent is a 35-year network support veteran and has managed the creation and implementation of hundreds of innovative information technology solutions using Microsoft technologies. Mr. Kent established Progent in order to address the needs of small organizations who can't justify the expense of maintaining a large IT group but who still require information systems with enterprise-class reliability, protection, and responsiveness.

Can Progent help me with System Center 2012 R2 Virtual Machine Manager?
Progent's System Center 2012 Virtual Machine Manager consulting experts can help businesses of all sizes to adhere to best practices to set up SCVMM 2012 hosts and host groups, fabric, storage, and libraries; design, integrate, and manage private clouds, VMs, and VMM services in SCVMM 2012; and integrate SCVMM with System Center 2012 Operations Manager for comprehensive monitoring and reporting. Progent can help your business to upgrade from a legacy version of System Center Virtual Machine Manager or from a third-party management platform, and Progent can show you how you to enhance and troubleshoot your current SCVMM ecosystem so you realize the highest possible return on investment. Progent also offers SCVMM 2016 migration expertise to assist you to plan and execute an efficient upgrade from SCVMM 2012 to Virtual Machine Manager 2016 so you can benefit from stronger assurance capabilities, high availability VMM storage fabric, and other improvements.

Does Progent offer help with specific Apple Mac applications?
Progent's consultants for Mac technology can support the creative aspect of macOS and OS X environments by offering consulting services and training in images/, audio, and video. Progent's consultants can offer help in a variety of macOS and OS X applications such as Photoshop, InDesign, Logic Pro, Digidesign Pro Tools, Apple Motion, and Adobe After Effects. Progent can also help you with discrete areas like scanning or digitizing audio or video or building an audio/video post production lab.

How Can Progent help us integrate NetApp's MetroCluster zero-data-loss disaster recovery platform?
NetApp MetroCluster is a high-availability and disaster recovery platform that uses array-based storage clustering along with synchronous replication to deliver rapid, zero RPO disaster recovery (DR) between datacenters that are up to 300km away from one another. Progent offers online or on-premises access to a certified NetApp MetroCluster consultant who can assist your business to plan, deploy, administer, upgrade, test and troubleshoot a disaster recovery solution built around NetApp MetroCluster. Progent can assist you to select an architecture for your MetroCluster deployment that aligns with your technical requirements and budget. Progent can make sure you follow best practices for configuring your MetroCluster solution by providing help with tasks such as assigning disk pools and shelf IDs, arranging plexes layout, provisioning NetApp FlexVol volumes, setting up Data ONTAP configuration replication service, installing switches, implementing a tiebreaker mechanism, designing a TCP/IP configuration replication network between your storage clusters, and verifying your MetroCluster disaster recovery system to prove adherence with industry standards and regulatory requirements.

Can Progent provide advanced consulting support for Cisco Catalyst, Nexus and Meraki switches?
Progent's Cisco-certified CCIE network technology consultants offer expert online and on-premises support and troubleshooting for Cisco's Catalyst, Nexus and Meraki families of managed switches for environments that range from small or midsize organizations and campus LANs to enterprise data centers and service providers. Progent can show you how to implement Cisco's rapidly improving switching solutions to realize the performance, scale, resilience, virtualization, security and ease of management demanded by your organization. For information about Progent's support for Cisco's market-leading family of Catalyst switches, refer to Cisco Catalyst switch consulting and troubleshooting services. For information about Progent's consulting and support for Cisco's Nexus family of switches, refer to Cisco Nexus switch consulting and support. To find out about Progent's support for Cisco Meraki switches, visit Meraki switches consulting services.

How can Progent help us deploy and manage a collaboration solution based on Cisco Jabber?
Progent's Cisco Jabber consultants offer remote or onsite support to help organizations of any size to design, deploy, manage, upgrade or debug Cisco Jabber solutions and Cisco Unified Communications Manager infrastructure. Progent can provide in-depth expertise for all the products, technologies and services that go into creating an end-to-end Cisco Jabber solution such as Cisco network appliances and management tools, Microsoft Office apps, Windows and Mac desktops, iOS and Android smartphones, SIP trunking, WiFi networks, cyber security, cloud computing, telepresence systems, PBX systems, disaster recovery preparedness, and the many other pieces of a cohesive collaboration solution.

More Questions and Answers

If your small business is in Morgan Hill, Gilroy or anywhere in Silicon Valley and you require technical support, IT outsourcing, or advanced expertise from a certified Progent consultant, call 408-465-8400 or visit Contact Progent.

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Progent's Cisco CCIE-certified network infrastructure experts can provide advanced support for Cisco Unified Communications Manager (CUCM) (previously CallManager). Progent can assist you to integrate VoIP phones, create dial plans, configure SIP trunking and PSTN support, deploy ISR G2 routers with CUBE support, and deploy UCS server high availability systems.

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Progent's disaster recovery support and business continuity professionals can show you how to create a disaster recovery strategy in case of an IT system disaster. Progent can show you how to create a comprehensive disaster recovery plan that incorporates periodic disaster recovery evaluations and testing. Progent's Microsoft and Cisco-authorized consultants can also help you build an affordable, fault-tolerant network architecture that takes into account availability issues involving a wide range of network technologies and processes.

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Progent's expertise delivering Microsoft .NET services and Microsoft SQL Server consulting, and Progent's application development experience with VBasic, XML, and additional developer platforms make it possible to design specialized line-of-business applications and eCommerce environments that operate transparently with Dynamics GP/Great Plains Software. Progent's Microsoft Dynamics GP reporting consultants can help you design reports that allow you to track your business more effectively, turning uncooked data into useful understanding of your company and customers.

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Microsoft Dynamics GP/Great Plains accounting offers analysis and reporting features that let you monitor all business processes, revenues and spending, and sales trends with integrated drill-down, query, and reporting capabilities. Progent's Microsoft Dynamics GP reporting consulting expertise can enable you to design reports that allow you to analyze your business more thoroughly, turning uncooked data into useful business information. Progent is able to improve your reporting and business analysis by offering Crystal Reports consulting, FRx help, and Microsoft Excel assistance. In addition to delivering reporting help, Progent can provide Microsoft .NET support, Microsoft SQL Server help, and application design with VBasic, XML and other development environments in order to offer specialized line-of-business application development and web commerce solutions that integrate transparently with Dynamics GP.

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Progent's Microsoft-certified consultants can assist businesses of all sizes to follow best practices to configure System Center 2012 Virtual Machine Manager hosts and host groups, networking, storage systems, and library resources; design, implement, and manage private clouds, VMs, and services in SCVMM 2012; and integrate SCVMM 2012 with SCOM 2012 for enterprise-class reporting. Progent can assist your business to move from an older version of System Center Virtual Machine Manager or from a third-party management system, and Progent can assist you to optimize and troubleshoot your current SCVMM 2012 environment to make sure you realize the highest possible business value.

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Technical Support for Windows 7 Training

Progent's certified engineers can help you to evaluate Microsoft Windows 7 to confirm application and driver compatibility and to check its performance and stability operating in your environment. Progent can also show you how to assess the potential business benefits of moving to Microsoft Windows 7. If you decide that Microsoft Windows 7 makes sense for your business, Progent can help your IT organization to plan and execute a non-disruptive deployment of Windows 7 from a your current release of Microsoft Windows.

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Progentís Disaster Recovery/Business Continuity (DR/BC) specialists offer extensive experience helping small organizations to reduce system downtime by offering cost-effective online consulting for disaster recovery/business continuity planning, fault-tolerant IT infrastructure, data backup and restore systems, and transparent maintenance. Progentís business continuity experts can assist your company to develop and validate an efficient business continuity plan that matches your business needs and budget. Progentís disaster recovery specialists can help you to design, implement, and maintain fault-tolerant technologies such as redundant Internet connectivity, virtualization, clustering, network load balancing, continual online backup, and geographically dispersed hot backup centers.

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Security Organization for Penetration Testing

Stealth penetration checking is an important component of any comprehensive IT system security plan. Progentís security experts can perform extensive intrusion checks without the knowledge of your company's in-house network support resources. Stealth penetration testing shows whether current security defense systems such as intrusion incident alerts and event history analysis are correctly configured and actively observed.

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Progent can help you to design and administer hybrid ecosystems that can include Windows and Linux systems and applications in both cloud-only solutions or in hybrid topologies that utilize local IT assets along with cloud services. To assist you to incorporate cloud services with physical datacenters, Progent offers a range of cloud migration services that include Microsoft Azure enterprise hybrid cloud planning and integration consulting, Amazon Web Services (AWS) cloud integration, and Amazon Web Marketing Service (WMS) development and debugging. Progent has two decades of experience providing high-level consulting services remotely, and Progent can make sure you successfully carry out your cloud integration projects on schedule and within your budget.

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Specialists for Active Directory

Windows Enterprise Directory requires significant practical experience to configure efficiently across a large corporation. Progentís Microsoft Premier engineers are skilled in planning, integrating, and troubleshooting complex Enterprise AD installations. Progentís fields of expertise with Windows Server Active Directory include replication issues, multi-domain partition design, repair of corrupted AD objects, cleaning up legacy legacy version configuration objects in production Active Directory systems, and repair of unsuccessful installations of Active Directory and Active Directory-associated programs.

Microsoft Windows 10 Assessment and Deployment Kit Professionals MCSE Expert Certified Professional for Windows 10 Microsoft Deployment Toolkit
High Availability Load Balancing Help and Support
F5 Networks 3-DNS On-site Technical Support

Progent provides fault tolerant load balancing consulting that addresses system load balancing, load balanced applications, LAN/WAN infrastructure routing, and content delivery technology such as F5 Networks 3DNS. High availability load balancing technologies for which Progent can provide consulting expertise include Microsoft Windows Server 2003 Network Load Balancing Manager, Citrix Metaframe and Access Gateway, Cisco Content Services Switch, Cisco Content Engine and LocalDirector 400 series, and F5 Networks BIG-IP.

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MOM 2005 Computer Consulting
Technology Consulting for Microsoft Operations Manager 2005

Progent's Microsoft-certified consultants have more than a decade of background planning, implementing, enhancing and troubleshooting System Center Operations Manager solutions and can provide organizations of all sizes advanced online or onsite consulting services for System Center 2012 Operations Manager. Progent can assist you to design an architecture for SCOM 2012 servers that delivers the responsiveness and availability needed to monitor your IT resources effectively, whether your datacenters are onsite, cloud-based, or a mixed solution. Progent's SCOM consultants can also help you to install and set up SCOM 2012 management packs based on best practices for monitoring network fabric and Microsoft and 3rd-party applications and services. Also, Progent can deliver responsive online or on-premises troubleshooting to assist you to fix critical problems detected by Microsoft SCOM 2012.

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Progent can assist you in any and all phases of your migration to Microsoft Exchange 2016 including planning high availability system topology for an on-premises, Microsoft cloud connected or hybrid environment; CAL licensing compliance for Exchange 2016 Server and Windows Server 2012 R2 or later; migrating mailboxes; Hyper-V virtualization strategy; specifying storage capacity required for your virtual machines, mailbox databases and logs; configuring hardware load balancing (HLB) for high-availability client access services; designing, setting up and testing Exchange Servers and Windows Servers and Database Availability Groups (DAGs); setting up collaboration with SharePoint; preparing your firewall; resolving SSL issues; providing client remediation with Office 2010 or greater or Microsoft Office 365; and configuring Outlook on the web.

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Remote Technical Support for 802.11ac Wireless
CCNP Certified Wireless AP Online Troubleshooting

Progent's Cisco-certified Wi-Fi technology consulting experts can help organizations to configure, manage, and troubleshoot Cisco wireless devices including Aironet and Meraki 802.11ac Wi-Fi access points as well as Cisco's Wireless Network Controllers.

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Systems Management Server 2003 provides extra capability for change and configuration management of Windows-based networks through introducing Feature Packs. Feature Packs reduce the overall administrative costs of managing and deploying software products by making it easier to install system images, control mobile devices, and operate management utilities. In addition to alerting you about ways to cut management expenses by deploying SMS 2003 Feature Packs, Progent's consultants can show you how to plan and implement IT projects that cover processes that Feature Packs are designed to make more efficient. Progent's migration and update services can lower spending and eliminate business disruption as you transition to the latest operating systems and applications. Progent's wireless engineers can show you how to define sensible processes and policies to manage handheld computers and intelligent mobile communication devices so your field force remains productive and secure. Progent's CISSP-certified engineers and CISM-certified security experts can help you develop a security strategy that incorporates policies, processes and IT products to keep your IT network safe.

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Progent's Sun Solaris family support experts provide small and mid-size businesses and software developers support for managing and supporting Solaris environments that coexist with Microsoft-based networks. Progent offers your organization access to Sun Solaris consultants, consulting professionals premier by Microsoft and Cisco, and security specialists with CISSP credentials. This broad range of experience provides you with an easy one-stop source to help you build and maintain a protected and robust cross-platform network and communications solution that allows Sun Solaris and Microsoft coexistence by integrating MS Windows with popular variants of UNIX such as Apple Mac OS X, Solaris, AIX UNIX from IBM, Hewlett Packard HP-UX, Berkeley UNIX (BSD), SCO UNIX, and SGI/Irix or major Linux variations including RedHat Linux, SUSE Linux, CentOS Linux, Ubuntu Linux, PCLinuxOS, fedora, Gentoo Linux, Mandrake, Debian GNU/Linux, and Slackware Linux.

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Progent's Sun Solaris family support experts offer small and mid-size businesses and developers assistance with managing and supporting Solaris environments that operate with Microsoft-based networks. Progent offers your business access to Solaris experts, consulting professionals certified by Microsoft and Cisco, and security experts with CISM certification. This wide range of experience provides you with an easy single consulting firm to show you how to build and manage a secure and reliable cross-platform network and communications solution that allows Sun Solaris and Microsoft interoperability by integrating MS Windows with major versions of UNIX such as Apple Mac OS X, Sun Solaris, IBM AIX Open UNIX, Hewlett Packard HP-UX, Berkeley UNIX (BSD), SCO, and Silicon Graphics IRIX (SGI/IRIX or leading Linux platforms such as RedHat, SUSE Linux, CentOS Linux, Ubuntu, PCLOS, fedora Linux, Gentoo Linux, Mandriva Linux, Debian GNU/Linux, and Slackware Linux.

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Progent is seeking to hire fulltime, results-driven Microsoft certified consultants with MCSE credentials; Cisco certified system engineers who have Cisco CCNP or CCIE certification; security consultants who have CISSP or CISM or equivalent security credentials; and advanced system architecture experts with experience in mobile solutions, wireless connectivity, high uptime, workplace recovery, information protection, and server virtualization. Progent also is hiring employees who can work on our staff of desktop service specialists and off-site troubleshooting experts. In addition, Progent is seeking experienced managers able to operate effectively in Progent's high-growth, virtual office culture.

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Progent delivers the help of Microsoft and Cisco-Premier IT consulting professionals to offer customers economical ways to help companies maximize the benefits of Microsoft and Cisco technology. For networks that range from small offices to nationwide corporations, Progent's network consultants can help you improve your network's e-mail architecture, protection, reliability, throughput, and IT management.

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Progent's ProSight Network Audits are a fast and low-cost way for small and mid-size organizations to get an unbiased evaluation of the health of their network. Based on some of the leading remote monitoring and management tools in the industry, and overseen by Progent's world-class team of information technology experts, ProSight Network Audits show you how closely the deployment of your essential infrastructure assets adhere to leading practices. Both the Basic and Advanced versions of ProSight Network Audit services are offered at a budget-friendly, one-time cost and provide immediate benefits like a cleaner and safer AD implementation. Both options also offer the ongoing advantages of advanced remote network monitoring and management (RMM) technology. These benefits can include lower-cost network management, better compliance with government and industry security requirements, more efficient utilization of network assets, faster troubleshooting, more dependable backup and restore, and increased uptime.

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Microsoft Exchange 2003 Upgrade Online Consulting
Microsoft Exchange Upgrade Computer Consulting

Progent's Microsoft certified consultants can show you how to design and implement a smooth in-place Exchange Server 2003 migration plan that avoids productivity disruption, reduces long-term support requirements, and makes your Microsoft Exchange Server 2003 easy to administer. For complicated multi-server or multi-site migrations, Progent offers the background to finish your project quickly and economically. Progent's Exchange Server 2003 help, repair, and design services include assistance with the integration of third-party add-ons to Microsoft Exchange 2003 Server that are in keeping with your business needs.

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Apple Macintosh Infrastructure Consulting

Progent's Apple Mac networking consultants can assist you with a broad range of network foundation areas such as system architecture, off-site and mobile access, internetwork compatibility, security, and emerging technologies such as VoIP and high-speed wireless connectivity. For business networks built exclusively on Mac OS X or for systems incorporating a combination of Mac, Linux and Windows based servers and workstations, Progent has the knowledge and depth to deal with the complexity of planning, integrating, and supporting a system infrastructure that is robust, safe, efficient and aligned with your business goals. Progent can help you deploy Appleís Xserve enterprise servers, Apple's Xserve RAID non-stop storage products, and Xsan SAN solution. Progent can also give you access to certified professionals to help you with Cisco routers and switches.

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Progent's Power BI consultants can help you to plan, install, manage, update or debug your Power BI solution. Progent can also assist you to organize your source data for Power BI reports and dashboards. Progent can help you build and manage an onsite, cloud, or hybrid network model to run Power BI.

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CISSP-ISSEP Cybersecurity Consulting Services
CISSP Certified Security Architect Services

Progent's CISSP-premier cybersecurity consultants can assist businesses of all sizes with any aspect of information system security. Progent can help create cost-effective cybersecurity systems that guard a small business against advanced malware attacks or Progent can design, configure, and monitor an end-to-end security environment for hybrid networks that accommodate onsite, online, and mobile clients sharing network resources distributed over multiple physical datacenters and public and private clouds.

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Progent's Cisco Jabber consultants offer remote or onsite support to help businesses of any size to design, implement, manage, upgrade or troubleshoot Cisco Jabber environments and Cisco Unified CM ecosystems. Progent offers advanced expertise for all the technologies that make up building a cohesive Jabber solution including Cisco network devices and management tools, Microsoft Office applications, Windows and Mac desktops, Apple iOS and Android smartphones and tablets, SIP trunking, Wi-Fi networks, security and compliance, cloud computing, immersive telepresence systems, PBX products, disaster recovery preparedness, and the many other pieces of a modern collaboration ecosystem.

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