|2570 N. First Street, 2nd Floor
San Jose, CA 95131
||San Jose Network Support Services
||37053 Cherry Street
Newark, CA 94560
||Fremont Network Support Services
||26250 Industrial Blvd
Hayward, CA 94545
||Hayward Network Support Services
||1300 Clay Street
Oakland, CA 94612
||Oakland-Berkeley Network Support Services
||3790 El Camino Real
Palo Alto, CA 94306
||Palo Alto Network Support Services
||755 Baywood Drive, 2nd Floor
Petaluma, CA 94954
||Petaluma Network Support Services
||4695 Chabot Dr, Suite 200
Pleasanton, CA 94588
||Pleasanton Network Support Services
||6520 Lonetree Blvd
Rocklin, CA 95765
||Roseville Network Support Services
||1100 N Market Blvd
Sacramento, CA 95834
||Sacramento Network Support Services
||388 Market Street
San Francisco, CA 94111
||San Francisco Network Support Services
||2570 N. First Street, 2nd Floor
San Jose, CA 95131
||San Jose Network Support Services
||1900 S Norfolk, Suite 350
San Mateo, CA 94403
||San Mateo Network Support Services
||700 Larkspur Landing Cir
Larkspur, CA 94939
||San Rafael Network Support Services
||101 Cooper St, #4526
Santa Cruz, CA 95062
||Santa Cruz Network Support Services
||131 Stony Circle
Santa Rosa, CA 95401
||Santa Rosa Network Support Services
||3336 N Texas St
Fairfield, CA 94533
||Vacaville Network Support Services
||1261 Locust St
Walnut Creek, CA 94596
||Walnut Creek Network Support Services
More Questions and Answers
Can Progent help us configure and troubleshoot Cisco Unified Communications Manager (CUCM) or CallManager?
Cisco Unified Communications Manager, formerly branded CallManager, acts as the heart of Cisco's collaboration portfolio. CUCM and Unified Communications Manager Express (CME) offer a modern IP-PBX by integrating tightly with unified messaging applications that include Unified CM IM and Presence Service, Unity Connection for voicemail management, Mobile Connect for Single Number Reach, and Unified Contact Center Enterprise (Unified CCE) for creating a highly automated customer contact center. Progent's Cisco-certified CUCM consultants can assist with any aspect of Unified Communications Manager support and troubleshooting in areas such as integrating Cisco VoIP phones and video phones, designing dial plans, integrating SIP trunks and CUBE session border controllers, installing ISR G2 routers with CUBE support, designing Cisco UCS server failover solutions for high availability, and integration with Exchange Server.
Can Progent provide the expertise of a CRISC-certified risk management consultant?
The Certified in Risk and Information Systems Control (CRISC) program was initiated by ISACA in 2010 to verify a consultant's ability to design, deploy, and maintain IS control mechanisms to reduce network risk. Progent can provide the expertise of a CRISC-certified risk management expert to help your company to create and carry out a risk management plan based on leading practices promoted by CRISC and crafted to align with your organization's risk appetite, business objectives, and budgetary guidelines.
Can Progent help integrate and support Cisco unified communications and collaboration solutions?
Progent offers online or onsite access to a certified CCIE consultant to help you to design, implement, manage and repair unified communications environments that incorporate Cisco Unified Communication technology in an in-house, cloud-centric, or hybrid cloud deployment. Progent's Cisco Unified Communications engineers have in-depth experience assisting organizations of all sizes to create collaboration ecosystems by providing expert services that include Cisco Unified Communications Manager (Unified CM) and CallManager planning and deployment, Voice over IP and video phones and soft phones setup, and Cisco wireless IP phone solutions. Progent's consultants can help you with Cisco's extensive portfolio of UC applications such as Cisco Jabber, WebEx Meeting Center, Unity Express, Unified Contact Center Express, and Unified Attendant Console.
What are the advantages of being a Microsoft-certified Partner?
Because Progent is a Microsoft-certified Partner, each Progent MCSE support specialist and network consultant has access to the technical and training resources required to provide the best computer help available. Progent delivers world-class expertise in the design, implementation and maintenance of Microsoft-based information technology. Progent's Microsoft-certified IT support professionals offer Active Directory expertise, Microsoft Exchange Server 2016 planning and deployment, Exchange Server 2013 integration, Microsoft Exchange 2010 management, Exchange 2003 troubleshooting, Windows Server 2016 hybrid solutions, Windows Server 2012 R2 configuration, Microsoft Windows Server 2008 consulting and support, plus Windows 10 migration consulting, Windows 8.1 consulting, Windows 7 support, Microsoft Office and Office 365 application development and training, and Dynamics GP (Great Plains) programming.
Does Progent support Microsoft and Cisco technology exclusively?
Progent's emphasis is Microsoft operating systems and applications and Cisco networking products, but
Progent has extensive experience in the design, installation, and integration of seamless networks
that combine technology from several popular vendors. Services available from Progent include Apple macOS and OS X and iPad help, Linux integration, Sun Solaris expertise, Apple iPhone and iPad integration, Google Android phone integration and management, BlackBerry management and integration, Citrix Virtualization support, plus technical services for Computer Associates, HP/Compaq,
Dell Computers, IBM, Symantec, Trend Micro, VERITAS, and WatchGuard.
Does Progent offer project management services?
For advanced project management support, Progent offers the services of senior information technology experts with years of background as technology project managers for program development, business systems implementation, and business process re-engineering working with organizations ranging from Big 4 firms to dot-com startups to state government agencies. These high-level IT managers can provide world-class management expertise to assist enterprise customers to adhere to leading practices to ensure that major projects are successfully completed on time and on budget.
Does Progent offer fast and affordable network health audits?
Progent's ProSight Network Audits offer a quick and low-cost alternative for small and mid-size businesses to obtain an objective assessment of the overall health of their IT system. Powered by a selection of the leading remote monitoring and management (RMM) tools in the industry, and supervised by Progent's world-class team of IT professionals, ProSight Network Audits help you see how well the configuration of your core network devices conform to leading practices. The Basic and Advanced versions of ProSight Network Audit services are offered at a low, one-time cost and deliver immediate ROI such as a cleaner and more secure AD environment. Both options also provide the long-term benefits of advanced remote network monitoring and management (RMM) technology. These advantages can include easier management, better compliance with data security requirements, more efficient utilization of IT resources, quicker troubleshooting, more reliable backup and recovery, and increased uptime. To learn more about ProSight Network Audits and to view sample reports, go to ProSight Network Audits.
Does Progent provide consulting services for Microsoft Small Business Server?
Although the Microsoft Small Business Server product line is discontinued, this software package remains popular. Progent offers a range of Microsoft SBS support services for all versions of the product. In addition, Progent's Windows Server Essentials consultants can help your business to evaluate the possible benefits of moving from a locally hosted datacenter powered by SBS 2011 or earlier to a hybrid onsite/cloud computing model by implementing a migration to Windows Server Essentials and to Microsoft's cloud-based application software. Regardless whether your servers and applications reside on a local datacenter, in the Microsoft Cloud, or across a combination of of environments, Progent can provide comprehensive consulting, troubleshooting, and application design and programming services for Microsoft's core platforms including Windows Server, Exchange Server, SharePoint Server, and Microsoft SQL Server.
Can Progent help us automate network infrastructure mapping and management?
Progentís ProSight WAN Watch network infrastructure monitoring and management service makes it simple and affordable for small and mid-sized businesses to diagram, track, optimize and debug their networking hardware such as routers, firewalls, and wireless controllers as well as servers, endpoints and other networked devices. Incorporating cutting-edge RMM technology, WAN Watch ensures that network maps are always current, captures and manages the configuration of almost all devices on your network, tracks performance, and sends notices when potential issues are detected. By automating time-consuming management and troubleshooting activities, ProSight WAN Watch can cut hours off ordinary chores like making network diagrams, reconfiguring your network, locating appliances that require important software patches, or isolating performance problems. Learn more about Progent's complete ProSight series of affordable network monitoring and management services for small and medium-size organizations.
Does Progent support Citrix desktop virtualization software?
Progent's Citrix virtual desktop consultants can assist you to design, deploy, administer, and support a virtual Windows desktop and application delivery system by offering Citrix XenDesktop consulting and XenApp support. Progent's Cisco CCIE network engineers can help you enhance your infrastructure for distributing server and client-side applications, and Progent's datacenter support consultants can assist your organization to administer and maintain an off-site datacenter that offers high uptime, enhanced security, and rapid recovery. Progent's Citrix technology experts can also help you with other virtualization platforms from Citrix by providing Citrix XenServer expertise and Citrix Essentials for Hyper-V integration.
More Questions and Answers
If your small business is in Morgan Hill, Gilroy or anywhere in Silicon Valley
and you require computer assistance, IT outsourcing, or advanced expertise from a Microsoft or Cisco certified professional,
call 408-465-8400 or visit Contact Progent.