Silicon Valley Morgan Hill:
Microsoft and Cisco Network Services Professionals Frequently Asked Questions
Onsite Service Available in Morgan Hill, Gilroy
San Francisco Bay Area Contact Information:
Progent offers consulting services and onsite technical support throughout Northern California.
| City | Address | Phone | Link |
| Fremont | 37053 Cherry Street Newark, CA 94560 |
510-933-0400 | Fremont Network Support Services |
| Hayward | 26250 Industrial Blvd Hayward, CA 94545 |
510-300-1400 | Hayward Network Support Services |
| Oakland | 1300 Clay Street Oakland, CA 94612 |
510-899-7400 | Oakland Network Support Services |
| Palo Alto | 3790 El Camino Real Palo Alto, CA 94306 |
650-543-0400 | Palo Alto Network Support Services |
| Pleasanton | 4695 Chabot Dr, Suite 200 Pleasanton, CA 94588 |
925-621-2400 | Pleasanton Network Support Services |
| San Francisco | 388 Market Street San Francisco, CA 94111 |
415-321-5400 | San Francisco Network Support Services |
| San Jose | 2570 N. First Street, 2nd Floor San Jose, CA 94131 |
408-240-9400 | San Jose Network Support Services |
| San Mateo | 1900 S Norfolk, Suite 350 San Mateo, CA 94403 |
650-931-2400 | San Mateo Network Support Services |
| Walnut Creek | 1261 Locust St Walnut Creek, CA 94596 |
925-362-2400 | Walnut Creek Network Support Services |
- How Can Progent help us with SQL Server 2014?
- Can Progent help us set up network infrastructure for at-home workers?
- Can Progent help us integrate VoIP solutions for at-home workers?
- Can Progent help us design data protection backup/restore solutions for our at-home workers?
- Can Progent help integrate a business intelligence (BI) reporting solution that consolidates all our vital data?
- Can Progent provide help with Microsoft Access software development?
- How can Progent help my company manage our Windows 8.1 devices
- Can Progent help me build a secure Wi-Fi network that covers all my facilities?
- How can Progent enhance my network security?
- What VMware virtualization products are supported by Progent?
- How Can Progent Help with Windows Server 2008 R2?
SQL Server 2014 includes significant enhancements in key areas including speed, availability, security, and cloud readiness. Microsoft SQL Server 2014 is the first version of Microsoft SQL Server that includes in-memory technology that operates transparently with all types of applications including Online Transaction Processing (OLTP), data warehousing (DWH), and business analytics (BI). Progent's Microsoft-certified SQL Server 2014 consulting team can deliver cost-effective online and on-premises consulting services including system design, deployment, administration, remediation, and software development expertise to enable organizations of any size to realize fast return from their SQL Server 2014 investment. If your organization is currently running SQL Server 2014, Progent can assist you to perform a cost-effective upgrade to SQL Server 2016.
Can Progent help us set up network infrastructure for at-home workers?
Progent can help small and medium-size businesses to plan, implement and troubleshoot the infrastructure required for at-home workers. Areas of infrastructure for which Progent's consultants can provide guidance include safe and convenient VPN connectivity, Virtual Desktop Infrastructure (VDI) platforms, router setup, wireless network design and deployment, and reliable Internet access. For information about Progent's network infrastructure support services for a remote workforce, refer to infrastructure support services for teleworkers.
Can Progent help our at-home workers integrate VoIP solutions?
Progent can help small and mid-size businesses to set up VoIP platforms to give their at-home workforce the benefit of seamless access to the corporate phone system. For details about how Progent's experts can assist your telecommuters to configure and troubleshoot VoIP platforms, see VoIP solutions for teleworkers.
Can Progent help us design data protection backup/restore solutions for our at-home workers?
Progent can assist small and medium-size organization to design, deploy, validate and manage backup solutions to support remote workers. To learn about Progent's data protection consulting services for at-home workers, refer to backup services for a remote workforce.
Can Progent help integrate a business intelligence (BI) reporting solution that consolidates all our vital data?
Progent’s business information reporting experts can provide remote and onsite expertise to help you with any facet of business intelligence reporting ranging from troubleshooting or enhancing reports to planning and deploying an advanced BI solution. Progent's BI experts can assist you to support your current BI system, assist you to upgrade reports from a legacy reporting platform to a current one, and provide as-needed online mentoring tailored to your specific requirements. Progent’s business reporting and analytics professionals can provide experience in all popular business analytics reporting and visualization tools including the SQL Server BI suite (SSIS, SSAS, and SSRS), Management Reporter/FRx, Office Access, Crystal Reports, Power BI, Excel BI tools such as Power Pivot and Power View, and Report Designer.
Can Progent provide help with Microsoft Access software development?
Progent's Microsoft Office Access consulting experts offer affordable online support for all editions of Microsoft Office Access including Access desktop and Access Web App and can provide advanced assistance for Access application development, database migration, performance tuning, BI reporting, and maintenance. Progent also can provide custom webinar classes for Office Access development and DBA services.
How can Progent help my company manage our Windows 8.1 devices?
Progent's Microsoft-certified Windows 8.1 experts can provide a range of technical services to assist companies of all sizes to maintain, manage, and troubleshoot IT systems that incorporate desktops, notebooks, tablets, or Windows phones based on Microsoft Windows 8.1. Progent's consultants also offer Windows 10 migration help.
Can Progent help me build a secure Wi-Fi network that covers all my facilities?
Progent’s Wireless Site Survey helps you to design and install a WiFi LAN optimized for your facilities, providing your business a wireless solution that has the coverage, performance, load-handling capability, Quality of Service, security, and roaming ability your company requires. Progent's Wireless Site Survey services are offered either as an affordable online service or as a more detailed on-premises service. Progent’s onsite wireless survey includes physical inspection, spectrum and data protection assessment of your existing WLAN, evaluation of your building’s layout, testing for RF contention, RF propagation modeling, selection of optimum locations for client-requested WAPs such as Aironet APs, Meraki access points and Apple AirPort equipment, and a comprehensive document defining a new WLAN.
How can Progent enhance my network security?
Progent's CISSP and GIAC-certified security engineers can help you develop a comprehensive IT security plan that includes hardware and software plus processes to guard your information assets. Progent's ISA Server experts and Forefront Threat Management Gateway specialists can help you to support Microsoft's discontinued firewall platforms or migrate to modern security solutions like Progent's ProSight suite of remote monitoring and management (RMM) services. Progent's Cisco ASA 5500-X firewall with Firepower engineers can help you to deploy Cisco ASA firewalls for optimum network protection. Progent's security vulnerability testing service packages offer low-cost evaluations of your current network security profile. Progent's ProSight Email Guard spam filtering service can stop spam and email-borne viruses before they make it to your security perimeter.
What VMware virtualization products are supported by Progent?
Progent offers the assistance of a certified VMware VCDX consultant to help your organization plan, deploy, administer and troubleshoot VMware vSphere and vCloud-based virtualization ecosystem for local datacenters, private and public clouds, or hybrid cloud systems. Progent's VMware vSphere consulting team offer world-class knowledge for deploying and configuring VMware Site Recovery Manager (SRM) and VMware's NSX virtual network platform for disaster recovery. Progent offers in-depth experience of VMware vCloud Director, vRealize Automation, vRealize Orchestrator and vCloud Suite used for administering private and hybrid cloud environments that deliver high uptime, data security, and disaster recovery.
How Can Progent Help with Windows Server 2008 R2?
The sophistication and versatility of Windows Server 2008 R2 calls for an IT consultant with real-world experience and broad knowledge in architecting and building cohesive end-to-end business information solutions. The experience of Progent's seasoned Windows Server 2008 experts, averaging over ten years of background supporting Microsoft-based technology, assures your success in maintaining and troubleshooting your Microsoft Windows Server 2008 R2 environment. Progent's certified Windows Server 2012 R2 consulting experts can also assist you to evaluate the benefits of migrating from Microsoft Windows 2008 to Microsoft Windows Server 2012 R2 or later. If you are considering building a hybrid network model that combines local resources with public cloud services like those available on Microsoft Azure, Progent can provide Windows Server 2016 hybrid solutions.
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An index of content::
Computer Consultant Cisco RADIUS Security
VPN Professional
Cisco's security and remote access technology for small to medium sized companies represent a complete range of manageable security products to help protect your wired and wireless network infrastructure. Cisco's VPN line includes routers, firewalls, and VPN access concentrators. Progent's expert staff of consultants includes field-proven engineers with Cisco CCIE and CCNP certifications who can assist your organization to evaluate Cisco Virtual Private Network, Cisco RADIUS Security, and other Cisco protection solutions that fit most closely with your business objectives.
SharePoint Portal Server Computer Consultants
Microsoft Office SharePoint Server 2010 IT Services
Progent’s Microsoft-certified experts can provide small and medium sized businesses computer consulting, maintenance, and troubleshooting services for Microsoft SPS 2003. Microsoft Office SharePoint Portal Server is an advanced portal solution for intelligently connecting people, teams and data. SharePoint Portal Server offers a common location for your employees or clients to access, organize, distribute and interact with useful data, files, and software and to interact with other people. It allows quicker and better decisions, more efficient sharing across teams and more economical business practices. The primary objective of SharePoint Server is to gather together, in a relevant way, all of the many sources of knowledge available within and without an organization. Windows SharePoint Services join employees, clients, workgroups and major tasks with the knowledge they’ve created in a manner that makes data convenient to find, retrieve and re-use.
Emergency Professionals Citrix desktop virtualization
Citrix virtual Windows desktops Consultants
For Windows desktop virtualization, Progent offers the expertise of a Citrix XenDesktop consultant who can assist you to plan a XenDesktop environment that improves the strategic impact of your information system; integrate XenDesktop technology with your servers, user devices, and printers; migrate your older desktop virtualization software to the latest versions of XenDesktop; and provide comprehensive online troubleshooting. Progent can also train your network managers to adhere to best practices to manage your XenDesktop solution effectively.
Microsoft LCS Server Instant Messaging Technical Support
24/7 Microsoft LCS Server 2007 Network Engineer
Microsoft Office Communications Server provides IM and presence in a scalable, enterprise-grade solution featuring enhanced protection, seamless integration with additional Microsoft software, an expandable, standards-based development platform, and compliance with regulatory mandates such as HIPAA, SOX, and Gramm-Leach-Bliley. Communications Server allows cost savings and improved operational efficiencies, enhanced worker output, and better IP protection. Microsoft Office Communications Server 2007 has been superseded by Lync Server, which itself has been replaced by Skype for Business. Progent's certified unified communications consultants offer online and on-premises configuration support and troubleshooting services for your Office Communications Server 2007 environment and can help you to evaluate the advantages of upgrading to Skype for Business. Progent can also assist you to plan and implement a smooth upgrade that will add significant strategic value to your IT system
Emergency UNIX Specialists
24x7 UNIX Consulting
Progent's Sun Solaris family consulting experts offer small and mid-size companies and software developers help with managing and supporting Sun Solaris systems that run with Microsoft-based technology. Progent offers your business contact with Solaris experts, support professionals certified by Microsoft and Cisco, and security experts with CISM and CISA certification. This wide array of experience offers you an easy single source to help you build and maintain a protected and robust cross-platform connectivity and communications infrastructure that allows Sun Solaris and Microsoft coexistence by integrating Microsoft Windows with popular variants of UNIX including Apple Mac OS X, Solaris, IBM AIX Open UNIX, Hewlett Packard HP-UX, BSD, SCO, and Silicon Graphics IRIX or leading Linux variations such as RedHat Linux, SUSE, CentOS, Ubuntu, PCLinuxOS, fedora, Gentoo, Mandrake, Debian GNU/Linux, and Slackware Linux.
Computer Consulting Catalyst 3850 Switch
Catalyst 3850 Switch Computer Consulting
Progent's Cisco-certified CCIE networking consultants can help you to set up, manage, upgrade, optimize and troubleshoot Catalyst switches. Progent can also help your business to harden the security of Catalyst switches and migrate smoothly from legacy switches to modern devices.
Office Word desktop Consult
Office Word training Consulting
Progent's certified Microsoft Office Word and Office 365 Word experts offer a wide range of economical online consulting services to assist you to maintain your current Microsoft Office Word solution or help you to move to a current version of Office Word. Support offered by Progent's experts include VBA programming, isolating and resolving compatibility issues between various versions of Office Word, integrating Office Word with other Microsoft Office applications like Office Excel and Microsoft Outlook or with 3rd-party data sources and add-ons,network optimization for dependable. reliable cloud connectivity, security consulting, smart phone integration, and remote training tailored for your special requirements.
Security Consulting Services
Microsoft Wireless Security Technology Professional
Progent provides consulting for security analysis packages including LANguard from GFI for running a variety of automatic system auditing scans to uncover potential security problems. Progent has extensive knowledge of network analysis tools and can help you to make sense of audit reports and respond effectively. Progent can help you design security into your company operations, install scanning software, plan and implement a protected network architecture, and suggest policies to optimize the security of your network. Progent's security consultants are available to help you configure a firewall, design safe remote access to email and business applications, and integrate VPN. Progent's certified security experts can validate the security of web-based applications and can provide comprehensive security evaluations of enterprise-wide security to determine your organization's compliance with key international security standards including HIPAA, PCI, and ISO 17799.
scom 2016 migration Technical Consultant
scom 2016 SQL Server integration Computer Consultants
System Center 2016 Operations Manager (SCOM 2016) is designed to ensure consistent performance and maximum availability for critical workloads by providing centralized, cross-platform tracking of IT infrastructure deployed across local datacenters and cloud environments. Progent's SCOM consulting team can provide world-class online and onsite support to assist businesses of all sizes to plan, implement, optimize, update and repair Operations Manager 2016 solutions. Progent can assist you to migrate to SCOM 2016 from older releases or from other monitoring platforms, or combine multiple monitoring tools into a unified IT management ecosystem. Progent can also show you how to expand your Operations Manager 2016 environment to include infrastructure based in public clouds such as Microsoft Azure and Amazon AWS.
Specialist Microsoft SQL 2008
SQL Server 2008 Online Support Services
Microsoft SQL Server 2008 offers powerful, familiar tools to IT experts and information workers, reducing the complexity of creating, integrating, managing, and accessing company information and database applications in environments ranging from mobile devices to corporate data networks. The complexity and interconnectivity demands of Microsoft SQL Server 2008 call for a network consultant with real-world expertise and broad knowledge in planning and deploying information-based, end-to-end business IT applications. The expertise of Progent's Microsoft-certified technical team, with an average of more than 10 years of background supporting Microsoft integration, ensures you success in designing, configuring and managing Microsoft SQL Server 2008 solutions that are well integrated with the Microsoft .NET platform.
Award Winning Email Link Protection Consultancy
Consultant Services Cloud-managed Email Security
Progent's ProSight Email Guard solution uses the technology of leading information security companies to deliver centralized control and world-class security for your email traffic. The powerful architecture of ProSight Email Guard managed service combines a Cloud Protection Layer with a local gateway appliance to offer advanced protection against spam, viruses, Denial of Service (DoS) Attacks, Directory Harvest Attacks (DHAs), and other email-based malware. The Cloud Protection Layer serves as a preliminary barricade and blocks the vast majority of unwanted email from making it to your security perimeter. This decreases your vulnerability to external threats and saves network bandwidth and storage space. Email Guard's on-premises gateway device provides a deeper level of inspection for inbound email. For outgoing email, the onsite gateway provides anti-virus and anti-spam filtering, protection against data leaks, and encryption. The onsite gateway can also assist Exchange Server to track and safeguard internal email that originates and ends inside your security perimeter.
ProSight Behavior-based Virus Detection Services
Signature-based Virus Protection Integration Support
Progent's ProSight Active Security Monitoring is an endpoint protection (EPP) service that utilizes cutting edge behavior-based machine learning tools to guard endpoints as well as physical and virtual servers against modern malware assaults such as ransomware and email phishing, which routinely evade traditional signature-matching AV products. ProSight Active Security Monitoring protects on-premises and cloud-based resources and offers a unified platform to address the complete threat progression including filtering, infiltration detection, containment, cleanup, and post-attack forensics. Key capabilities include single-click rollback using Windows VSS and automatic system-wide immunization against new attacks.
CISSP Certified Security Analyst Consulting Services
CISSP Certified security Systems Engineer Engineers
Progent's CISSP-certified network security consultants can help businesses of all sizes with any facet of IT security. Progent can help create cost-effective security solutions that guard a small office against modern threats or Progent can design, deploy, and manage an end-to-end security strategy for hybrid enterprise networks that support local, online, and mobile users sharing IT resources spread over multiple physical sites and public and private clouds.
Outsourcing Jabber and Webex
Jabber and Windows Setup and Support
Progent's Jabber consultants offer online or on-premises support to help businesses of any size to plan, deploy, maintain, update or troubleshoot Cisco Jabber environments and Cisco Unified Communications Manager infrastructure. Progent offers in-depth support for all the technologies that make up creating a cohesive Cisco Jabber solution such as Cisco network appliances and management software, Microsoft Office 365 apps, Windows and Mac computers, iOS and Google Android smartphones, SIP interfaces, WiFi networks, security and compliance, cloud integration, telepresence systems, PBX systems, business continuity, and the many other pieces of a cohesive collaboration solution.
Microsoft Certified Systems Engineer, MCSE Les Kent
Gifford Computer Systems, San Leandro, CA, Co-owner and Vice-president Research and Development Les Kent
Les Kent has a 35-year history of effective network integration, business management, sales, and operations. He has demonstrated a knack for developing sophisticated information technology solutions in his roles as as a network architect, programmer, project manager, implementation consultant, and troubleshooter for small businesses, start-ups, and major enterprises.
Urgent Support and Setup ProSight Automatic Patch Management
Server and Desktop Monitoring and Reporting Remote Support Services
ProSight LAN Watch is Progent’s server and desktop monitoring service that uses advanced remote monitoring and management (RMM) technology to help keep your network operating efficiently by tracking the health of critical devices that drive your information system. When ProSight LAN Watch detects a problem, an alarm is sent automatically to your specified IT management personnel and your assigned Progent engineering consultant so any looming problems can be resolved before they have a chance to impact productivity.
SCCM 2012 Application Deployment Technical Support
SCCM 2012 Migration Consultant Services
Progent's Microsoft-certified consultants can assist your organization to plan for, implement, and administer Microsoft System Center 2012 R2 Configuration Manager. Progent can help you to upgrade efficiently to Configuration Manager 2012 from an older device management solution or assist you to enhance your current SCCM 2012 environment to support your changing business requirements. In addition, Progent can assist you to build an infrastructure that fully supports SCCM by delivering advanced consulting support for associated Microsoft technologies such as Active Directory Domain Services (ADDS), SQL Server and SQL Server Reporting Services, and Internet Information Services.
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