|2570 N. First Street, 2nd Floor
San Jose, CA 95131
||San Jose Network Support Services
||37053 Cherry Street
Newark, CA 94560
||Fremont Network Support Services
||26250 Industrial Blvd
Hayward, CA 94545
||Hayward Network Support Services
||1300 Clay Street
Oakland, CA 94612
||Oakland-Berkeley Network Support Services
||3790 El Camino Real
Palo Alto, CA 94306
||Palo Alto Network Support Services
||755 Baywood Drive, 2nd Floor
Petaluma, CA 94954
||Petaluma Network Support Services
||4695 Chabot Dr, Suite 200
Pleasanton, CA 94588
||Pleasanton Network Support Services
||6520 Lonetree Blvd
Rocklin, CA 95765
||Roseville Network Support Services
||1100 N Market Blvd
Sacramento, CA 95834
||Sacramento Network Support Services
||388 Market Street
San Francisco, CA 94111
||San Francisco Network Support Services
||2570 N. First Street, 2nd Floor
San Jose, CA 95131
||San Jose Network Support Services
||1900 S Norfolk, Suite 350
San Mateo, CA 94403
||San Mateo Network Support Services
||700 Larkspur Landing Cir
Larkspur, CA 94939
||San Rafael Network Support Services
||101 Cooper St, #4526
Santa Cruz, CA 95062
||Santa Cruz Network Support Services
||131 Stony Circle
Santa Rosa, CA 95401
||Santa Rosa Network Support Services
||3336 N Texas St
Fairfield, CA 94533
||Vacaville Network Support Services
||1261 Locust St
Walnut Creek, CA 94596
||Walnut Creek Network Support Services
More Questions and Answers
Does Progent Offer Business Continuity Planning Services?
Progent can provide advanced remote consulting for business continuity planning, testing, and training to assist your company to respond to potential disasters, minimize service disruption for your essential network operations, avoid data loss, and comply with examiners' letters and business requirements. Progent's business continuity experts can team with your management and network administration group to perform risk and business impact evaluation, identify interdependencies, identify human and physical assets needed to operate your business, determine crucial network services and specify allowable restoration times, select hot backup centers, configure safe offsite access capability for crucial employees, implement emergency notification mechanisms and define duties for personnel, document a complete recovery and test plan, and train management and technical staff to execute the agreed upon solution. Progent's Windows Server 2016 disaster recovery consultants can help you to create a cost-effective disaster recovery solution for multi-site or hybrid cloud deployments utilizing failover cluster tools proven in Microsoft's massive Azure public cloud.
Can Progent Help Develop Database Applications for Microsoft SQL Server?
Progent's SQL Server application developers can assist you to build and maintain database applications based on the SQL Server RDBMS. Progent adheres to industry best lifecycle management practices to create efficient, easy-to-manage SQL Server database applications and knows how to team with a client's IT staff to complete projects in a cost effective and cost-effective way. Progent for can help you to create Microsoft SQL Server applications by providing a broad selection of consulting services such as functional specs, data tier architecture, data integrity, T-SQL coding, software installation, storage management, performance and I/O configuration tuning, backup and restoration strategies, clustering, reusable schema, replication mechanisms, security and compliance, and business continuity.
Does Progent offer support for Microsoft SQL Server 2012?
Progent can provide the expertise of certified SQL Server 2012 engineers as well as experienced software developers, database administrators, project management experts, network infrastructure architects, disaster recovery planning specialists, and security consultants to assist you to manage your Microsoft SQL Server 2012 environment and define a cost-effective and secure IT infrastructure that helps you realize the full strategic benefit of Microsoft SQL Server 2012. Progent can also assist you to upgrade to SQL Server 2016 or move to SQL Server 2014 from SQL Server 2012.
Where can I review testimonials from Progent's customers?
Progent has provided online or onsite technical support assistance to companies in each state in the U.S. Many of these clients have expressed their high regard for Progent through testimonials to the high quality of Progent's support staff. Check out Progent's customer testimonials to learn what they have said concerning the high level of Progent's consulting services.
How can Progent help businesses create wireless solutions?
Progent's wireless integration consultants have broad expertise in the integration and maintenance of wireless networking technology and can help you to plan, deploy, manage and repair wireless ecosystems that are secure, robust, expandable, easy to manage and use, able to handle your critical workloads, and transparently integrated into hybrid cloud environments. Remote and on-premises Consulting services offered by Progent span a variety of wireless solutions and include smartphone and tablet integration and management, Wi-Fi infrastructure planning and deployment, wireless site surveys, Cisco wireless VoIP phone configuration, and building-to-building wireless connections.
Can Progent help us integrate and troubleshoot our Cisco VoIP phones and IP video phones?
Progent's Cisco IP phone and video IP phone consultants can help your business to configure, maintain, and troubleshoot Cisco VoIP phones, video IP phones and wireless IP handsets. Progent offers expertise for all versions of Cisco's IP phones from legacy VoIP products to the latest media phones. Progent's consultants can also assist you to integrate your VoIP phones and video IP phones with Cisco Unified Communications Manager, formerly branded CallManager, or with Unified Communications Manager Express (CME) to create a state-of-the-art IP-PBX environment for unified messaging and collaboration. Progent can also assist you to install Unified CM apps such as Unified Communications Manager IM and Presence Service with Jabber support, Cisco Unity Express (CUE) for voicemail management, Mobile Connect for Single Number Reach (SNR, and Cisco Contact Center Express (Unified CCX or CCX) for building an advanced customer contact solution. Progent can provide expertise with all aspects of Cisco IP Phone integration including reviewing dial plans, solving QoS, integrating SIP PSTN trunks and CUBE internetworking, installing ISR routers with CUBE internetworking capability, and creating Cisco UCS server clustering and Cisco SRST systems for survivability.
What pricing structure does Progent use for support services?
Progent's simple by-the-minute billing model has no complicated contracts, retainers or hidden fees. Many competitors have minimum charges or other additional fees that increase service. For remote support during regular business hours, you only get charged for the actual time spent resolving your issue. If it only takes ten minutes to resolve your problem, then you are only billed for ten minutes. For regularly scheduled on-site service work booked more than 24 hours in advance, you pay only for the time when Progent's consultant is actually on premises solving your issues. Just Progent's value priced per-minute rate. For emergency same-day on-site service calls, you may be charged for our expertís travel time, but not a higher emergency rate. Because Progent has a large pool of consultants located within the entire service territory, an available engineer is typically close by to assist. Progent can in addition offer onsite service to the majority of zip codes in the United States within 24 hours of receiving a support call. Progent's remote support team has provided help to small companies in every state (Refer to Progent's nationwide testimonials.)
What are the most popular consulting services available from Progent for large enterprises?
Progent's popular enterprise IT support services include:
Does Progent offer the expertise of a CISM-certified cybersecurity management consultant?
- Designing, testing, configuring and managing Microsoft-based IT solutions by offering services such as complicated Active Directory configurations, MS Exchange 2016 migration, Microsoft Exchange Server 2013 integration, Microsoft System Center 2016 Configuration Manager hybrid cloud integration, Microsoft System Center 2012 Configuration Manager planning and integration, and Microsoft SQL Server integration
- Setting up and managing server monitoring solutions including Microsoft Operations Manager
- For companies looking for help with Windows Server 2016 hybrid cloud solutions, upgrading to Windows Server 2012 R2 or upgrading to Microsoft Exchange Server 2016, Progent can assist with project management and can also provide temporary technicians to help with roll-outs at locations throughout and larger cities across the U.S.
- Access to Cisco-premier CCIE network diagnostics engineers to resolve tough network issues affecting the reliability or functionality of complex IT systems
- Veteran project managers to help large organizations to adhere to leading practices to ensure that development or deployment projects are successfully completed on schedule and on budget
- Continuity planning experts to help prepare for a catastrophic disruption by dealing with not only information network recovery but also operational logistics including notification solutions, temporary office areas, alternative transportation, and mandated reporting
- Expertise in helping enterprises establish a complete security strategy that includes state-of-the-art technology from Microsoft and Cisco and follows industry leading practices
- Security assessment packages to deliver an independent and comprehensive network security evaluation from a group of certified security consultants
Progent can provide the support of CISM Certified security management consultants. The Certified Information Security Manager (CISM) organization describes the basic competencies and international standards of performance that information security professionals are required to master. CISM provides executive management the assurance that consultants who have qualified for their CISM certification possess the background and capability to provide efficient security management and support consulting.
More Questions and Answers
If your small business is in Morgan Hill, Gilroy or anywhere in Silicon Valley
and you are looking for computer assistance, information technology outsourcing, or advanced expertise from a Microsoft or Cisco certified consultant,
call 408-465-8400 or visit Contact Progent.