|2570 N. First Street, 2nd Floor
San Jose, CA 95131
||San Jose Network Support Services
||37053 Cherry Street
Newark, CA 94560
||Fremont Network Support Services
||26250 Industrial Blvd
Hayward, CA 94545
||Hayward Network Support Services
||1300 Clay Street
Oakland, CA 94612
||Oakland-Berkeley Network Support Services
||3790 El Camino Real
Palo Alto, CA 94306
||Palo Alto Network Support Services
||755 Baywood Drive, 2nd Floor
Petaluma, CA 94954
||Petaluma Network Support Services
||4695 Chabot Dr, Suite 200
Pleasanton, CA 94588
||Pleasanton Network Support Services
||6520 Lonetree Blvd
Rocklin, CA 95765
||Roseville Network Support Services
||1100 N Market Blvd
Sacramento, CA 95834
||Sacramento Network Support Services
||388 Market Street
San Francisco, CA 94111
||San Francisco Network Support Services
||2570 N. First Street, 2nd Floor
San Jose, CA 95131
||San Jose Network Support Services
||1900 S Norfolk, Suite 350
San Mateo, CA 94403
||San Mateo Network Support Services
||700 Larkspur Landing Cir
Larkspur, CA 94939
||San Rafael Network Support Services
||101 Cooper St, #4526
Santa Cruz, CA 95062
||Santa Cruz Network Support Services
||131 Stony Circle
Santa Rosa, CA 95401
||Santa Rosa Network Support Services
||3336 N Texas St
Fairfield, CA 94533
||Vacaville Network Support Services
||1261 Locust St
Walnut Creek, CA 94596
||Walnut Creek Network Support Services
More Questions and Answers
Can Progent provide a remote Help service for our small business?
Progent's Standard Help Desk Services offer a comprehensive solution that manages all aspects of online Level 1 desktop support from service requests through ticketing, managing responsibility, remote desktop control, status tracking, problem resolution, and and metrics. Intended for small businesses with few if any full-time service personnel for desktop issues, Progent's Standard Help Desk Services provide online support at a significant discount off Progent's normal Level 1 desktop troubleshooting rates. Progent can also provide fast as-needed escalation to Level 2 and Level 3 experts to resolve challenging problems. For details, see Progentís online Call Center services for small businesses.
Does Progent offer support for video conferencing and immersive telepresence?
Progent offers the services of a certified video conferencing engineer with expertise integrating products from the leading telepresence providers including Cisco/TANDBERG, Polycom, and LifeSize and can assist your company to design, install, expand, or troubleshoot a video conferencing solution that protects your investment and optimizes the strategic value of your information network. Progent can also provide the expertise of network infrastructure engineers able to assist companies of all sizes to create and maintain a communications network that delivers the performance, reliability, security, and expandability you need to accommodate your video conferencing/telepresence environment.
Does Progent offer consulting services for Microsoft Office 365 Excel?
Progent's Microsoft Office 365 Excel application experts offer cost-effective remote development services for programs that use Office Excel or Office 365 Excel as a front-end or back-end platform for custom software. Progent can help your company to plan, code, test, install, and administer new applications; support and enhance existing ones; and migrate programs based on older releases of Excel to current ones. Progent provides support for Excel VBA and Office Access program development and can assist your company to integrate Excel-based software to SQL Server or other advanced databases that can include real-time information. Progent can also assist you to set up environments that combine Office Excel with additional Microsoft platforms such as Microsoft Office Word, PowerPoint, Project, and SharePoint Foundation. Progent can also assist you to upgrade to more current Excel releases, including the latest 64-bit version, and offers cost-effective remote virtual training classes in Office Excel that can be customized for individuals or groups.
We need fault-tolerant interoffice connectivity. Can Progent help?
Progent can provide interoffice connectivity consulting to help you design and implement fault-tolerant architectures for WAN connectivity. Progentís Cisco-certified CCIE engineers can plan and deploy high-availability Inter-office networks supported by non-stop EIGRP routers or zero-downtime OSPF deployment of Cisco routers. Progent can show you how redundant connections and transparent fail-over can provide economical 24x7 interoffice networking.
Can Progent help my business build hybrid cloud solutions with Windows Server 2016 Hyper-V?
Windows Hyper-V 2016 utilizes key features first developed for and proven on Azure, among the world's biggest public clouds. This significantly enhances the ability of the Windows Server platform to run private cloud as well as hybrid cloud/on-premises environments by enhancing data security, uptime, scale, manageability, reliability and recoverability. Progentís Microsoft-certified Windows Server 2016 Hyper-V experts can assist you to assess the benefits of Hyper-V 2016 for your organization, configure test environments to confirm the ability of Hyper-V 2016 to run your critical applications, plan a cost-effective network topology for a cloud-based or hybrid installation, develop and execute a smooth upgrade strategy, educate your IT management and technical support staff, and provide ongoing consulting and troubleshooting services to ensure that your Hyper-V 2016 solution delivers maximum business value.
Can Progent Help Develop Database Applications for Microsoft SQL Server?
Progent's SQL Server application developers can assist your organization to create and maintain applications based on the SQL Server database platform. Progent follows industry best lifecycle management practices to create efficient, easy-to-manage SQL Server database applications and is able to team with a client's management to deliver programs in a cost effective and affordable way. Progent for can assist your company to create SQL Server solutions by offering a wide range of professional support services including functional specs, logical and physical modeling, normalization, T-SQL coding, software installation, storage management, performance and I/O configuration tuning, backup/recovery, clustering, consolidation of stored procedures, replication solutions, security and compliance, and disaster recovery/business continuity planning.
How can Progent help my Linux developers?
If you are developing UNIX or Linux applications on a network that includes Microsoft-based servers, workstations and applications, Progent offers network outsourcing and consulting services that keep your network fully operational while reliving you to focus on your area of highest value expertise. By using sophisticated network monitoring and providing remote and optional on-site support as needed, Progent provides Linux and UNIX developer support that offers a cost effective way to manage an IT network that features high availability, comprehensive security and high performance.
How can Progent help my company manage our Windows 8.1 devices?
Progent's certified Windows 8.1 consultants can deliver a variety of network consulting services to assist organizations of any size to maintain, manage, and troubleshoot networks that incorporate workstations, laptops, tablets, or Windows phones based on Windows 8.1. Progent's consultants also offer Windows 10 planning and migration assistance.
What security support does Progent offer for Linux/UNIX environments?Security Management Practices
Security Architecture and Models
Access Control Solutions and Methodology
Software Development Security
Telecommunications, Network and WAN Security
Business Continuity Planning
Law, Investigation, and Ethics
If you operate a mixed-platform IT network with Linux/UNIX and Microsoft technology, Progent offers Linux and Windows security consulting by providing a CISSP-certified network expert to assist your whole enterprise in a broad range of security concerns. CISSP Certification denotes mastery of a worldwide standard for information security. ANSI (American National Standards Institute) has granted the CISSP credential accreditation in the field of data security under ISO/IEC 17024. Progent can give you access to a CISSP-certified professional to help your company in a broad range of security areas including:
How can Progent help our company to use System Center 2016 to manage our hybrid cloud environment?
System Center 2016 delivers important improvements for managing hybrid cloud environments through advanced support for Windows Server 2016 servers, Windows 10 clients; unified management of heterogeneous networks that incorporate various Linux distributions, Microsoft Hyper-V and VMware vSphere; and better public and private cloud support including closer integration with Microsoft Intune for Apple iPhone and Android smartphone administration plus native integration with Microsoft Operations Management Suite (OSM) for cloud-based analytics. Progent's System Center 2016 consulting experts can provide advanced online and onsite support for all elements of System Center 2016 including Operations Manager (SCOM), Configuration Manager (SCCM), Virtual Machine Manager, Data Protection Manager, Orchestrator, and Service Manager. Progent can help you to plan and configure a new deployment of System Center 2016, extend or optimize an existing one, upgrade smoothly from a previous version of System Center, or debug your System Center solution.
What Microsoft financial reporting applications can Progent help customize?Microsoft Dynamics AX ERP Software (formerly Microsoft Axapta)
Microsoft Dynamics GP Business Accounting Software (formerly Microsoft Great Plains)
Microsoft Dynamics NAV Business Management Software (formerly Navision)
Microsoft Dynamics SL Accounting Software (formerly Solomon)
Microsoft Dynamics RMS
Progent's Experts Team delivers comprehensive consulting know-how in special application areas, allowing you to tailor responsive, economical and highly functional business solutions that align with the unique needs of your company. Progent's line-of-business software developers can help you to customize Microsoft's popular eCommerce-capable products such as:
Can Progent help us integrate SharePoint 2016 with SharePoint Online?
SharePoint 2016, designed for local implementations of SharePoint, supports deep integration with Microsoft SharePoint Online and Office 365 to allow hybrid network models that seamlessly combine local and cloud infrastructure and services. Additional improvements include rapid deployment with the MinRole role-based topology feature, larger scale, higher performance, stronger cybersecurity, enterprise analytics with Power BI integration, and a more engaging user experience for team projects. Progent's Microsoft-certified SharePoint consultants can provide affordable remote and onsite consulting expertise, software development, and technical support services for businesses of any size who want to upgrade to SharePoint 2016 or SharePoint Online from prior releases of SharePoint. To find out more, visit SharePoint Server 2016 migration and hybrid integration consulting.
Does Progent offer help with specific Apple Mac applications?
Progent's consultants for Mac technology can assist the creative aspect of macOS and OS X systems by providing support services and knowledge transfer in images/, audio, and video. Progent's consultants can offer expertise in a range of macOS and OS X applications including Photoshop, InDesign, Logic Pro, MOTU Digital Performer, Apple Final Cut Pro, and Adobe After Effects. Progent can also help you with discrete areas such as scanning or digitizing audio or video or setting up an audio post production lab.
More Questions and Answers
If your small business is in Morgan Hill, Gilroy or anywhere in Silicon Valley
and you need technical support, IT outsourcing, or top-level expertise from a certified Progent professional,
call 408-465-8400 or visit Contact Progent.