Santa Cruz-Monterey Bay Area Contact Information:
Progent offers consulting services and onsite technical support throughout the Santa Cruz and Monterey Counties.
| City | Address | Phone | Link |
| Monterey | 419 Webster Street Monterey, CA 93940 United States |
(831) 824-2134 | Monterey Network Support Services |
| Salinas | 1615 Bunker Hill Way Salinas, CA 93906 United States |
(831) 400-1300 | Salinas Network Support Services |
| Santa Cruz | 101 Cooper St, #4526 Santa Cruz, CA 95060 United States |
(831) 600-4300 | Santa Cruz Network Support Services |
Can Progent help us integrate SharePoint 2016 with SharePoint Online?
Microsoft SharePoint 2016, intended for onsite implementations of SharePoint, offers integration with Microsoft SharePoint Online and Microsoft 365 to allow hybrid network models that seamlessly unify local and cloud-based infrastructure and services. Additional improvements include fast deployment with the new MinRole role-based topology installation feature, increased scale, higher performance, stronger security and compliance, enterprise analytics via Power BI support, and a modernized user experience for collaboration. Progent's Microsoft-certified SharePoint consultants offer affordable remote and on-premises consulting expertise, software development, and troubleshooting services for organizations of all sizes who want to upgrade to SharePoint Server 2016 or SharePoint Online from prior releases of SharePoint. Progent can also help you to design and carry out an efficient upgrade from SharePoint 2016 to SharePoint 2019 on premises, SharePoint Online, or a hybrid environment that incorporates onsite and cloud-based infrastructure into a seamless intranet system. To learn more, visit SharePoint Server 2016 migration consulting.
Can Progent help us integrate Fortinet FortiGate firewalls?
Fortinet FortiGate next-generation firewalls (NGFWs) are leaders in delivering best-in-class throughput for SSL inspection. Progent's Fortinet firewall experts can assist you to configure your Fortinet FortiGate security appliances to safeguard all your IT resources at the enterprise perimeter, within the data center core, at branches, and at the cloud edge. To find out more, see Fortinet firewall integration consultants.
Can Progent help us recover from a ransomware attack?
Modern variants of crypto-ransomware not only scramble vital on-line data files but also infiltrate many accessible system backup resources. Progent's seasoned ransomware recovery experts can assist you to reconstruct a network victimized by a crypto-ransomware crypto-worm like Ryuk, Dharma, Hermes, Cerber, TeslaCrypt, or MongoLock. For more information, visit ransomware removal and operations recovery expertise.
How can Progent help us monitor and manage our servers and desktops?
ProSight LAN Watch is Progent’s server and desktop remote monitoring service that uses advanced remote monitoring and management (RMM) technology to keep your network running efficiently by tracking the health of critical assets that drive your information system. When ProSight LAN Watch detects an issue, an alarm is sent immediately to your designated IT management staff and your Progent consultant so that any potential problems can be resolved before they have a chance to disrupt productivity. Learn about the entire ProSight portfolio of affordable managed services for small and medium-size businesses.
What are the benefits of Progent's documentation of support services?
Progent provides complete and detailed documentation of all service work to make sure customers do not feel “captive” to their IT service provider. Progent sends e-mail documentation of services shortly after finishing each support task, and also provides a printed copy along with monthly invoices. Comprehensive network support documentation makes it less disruptive for clients to move to a different support provider or assume increased support responsibilities internally. Good service documentation also provides IT managers the information required to assess the quality of support services and produce more realistic network budgets.
Does Progent offer consulting help for server clustering with Windows Server?
The failover cluster feature set incorporated into the latest releases of Windows Server is radically redesigned to streamline the deployment, configuration, and management of server clusters and to provide improved levels of network availability, security, efficiency, and versatility. New or improved capabilities include cluster verification, easier setup and deployment, improved cluster management, redesigned cluster architecture for increased uptime, better protection and quorum models, minimization of failure points, greater disk and memory capacity, improvements for geographically dispersed clusters, and live migration capability for Windows Hyper-V virtual machines. Progent's certified failover cluster experts can assist you evaluate the business benefits of failover clusters, design and implement an installation, educate your IT personnel to administer your cluster environment, deliver continuing consulting and support services, and create and validate a workplace recovery procedure. Progent's Windows Server 2019 high availability (HA) cluster experts and Windows Server 2016 disaster recovery consultants can help you you to create an affordable disaster recovery solution for hybrid cloud environments utilizing failover cluster tools proven in Microsoft's Azure cloud.
Can Progent Help Develop Database Applications for Microsoft SQL Server?
Progent's SQL Server application developers can assist you to create and maintain database applications that utilize Microsoft's SQL Server database platform. Progent adheres to leading practices to create scalable, easy-to-manage SQL Server database applications and is able to work with a client's IT staff to deliver programs in a cost effective and affordable way. Progent for can assist your company to create Microsoft SQL Server solutions by offering a wide selection of professional services such as specification of features and scope, data tier architecture, normalization,
Can Progent help us with SonicWall firewalls?
Progent's SonicWall firewall experts can help you integrate, manage, and update SonicWall firewall appliances including the newer SonicWall TZ, NSa and NSsp families of appliances and the legacy SonicWall PRO 2040 devices. Progent's CISM and CISA-certified network security consultants can show you how to incorporate SonicWall firewalls into a complete network protection solution and design security into your business processes. To learn more, see SonicWall firewall integration consulting services.
What do we do if we've just been hit by a ransomware attack?
Progent's Ransomware 24x7 Hot Line is designed to guide organizations to take the urgent first step in responding to a ransomware assault by putting out the fire. Progent's online ransomware expert can assist businesses to identify and quarantine breached devices and guard clean resources from being compromised. If your system has been penetrated by any strain of ransomware, act fast. Get help quickly by calling Progent's Ransomware Hot Line at 800-462-8800. For details, see Progent's Ransomware 24x7 Hot Line.
What Microsoft Dynamics and Dynamics 365 business platforms can Progent help integrate and customize?
Progent's Experts Team offers guidance in Microsoft financial and ERP software, enabling you to craft inexpensive and complete IT solutions that fit the specific requirements of your operation. Progent's applications consultants can deliver a range of services such as
Microsoft Dynamics 365 Finance and Supply Chain (formerly Dynamics AX) enterprise resource planning consulting services,
Microsoft Dynamics GP Business Accounting Software training and integration,
Microsoft Dynamics 365 Business Central/NAV business management software support,
Microsoft Dynamics SL/Solomon accounting software migration and support,
and Microsoft Commerce/RMS configuration.
Does Progent have a defined methodology for best practices in solving IT problems?
Progent’s team of Microsoft and Cisco-certified IT experts have extensive real-world industry experience, on the front lines of IT support, executing a wide variety of networking projects for a broad assortment of customers. Every Progent IT professional brings a set of personal methodologies from this broad industry background, and these are further enhanced by the company-wide leading practices education that Progent teaches its engineering team. For larger engagements, Progent technical team members follow the Microsoft Solutions Framework model for service delivery which divides projects into discrete and manageable phases that decrease the possibility of a project spinning out of control.
Can Progent provide email content filtering and data leakage protection?
Progent's data loss prevention (DLP) consultants and data leakage protection specialists can assist businesses to configure Progent's ProSight Email Guard Security Gateway to use your content security policies for monitoring the content of outbound email messages and attachments and preventing the transmission of sensitive or inappropriate data or spam. ProSight Email Guard's email content filtering solutions can also help avoid reputation loss and keep compliant with industry privacy standards and regulatory requirements such as HIPAA and Sarbanes-Oxley. Find out more about the entire ProSight family of low-cost network management outsourcing services for small and mid-size businesses.
How does Progent handle problem escalation?
Progent follows a collaborative approach to problem escalation, making it efficient to fix even the most challenging technical issues that can crop up from time to time. By taking advantage of 100s of man-years of experience from Progent's Microsoft and Cisco-certified technical team members, Progent can quickly and cost-effectively resolve issues that would baffle most IT support organizations. Working with thousands of businesses on installation and troubleshooting projects annually provides Progent a unique understanding about which approaches work and which ones do not in solving IT problems.