Onsite Service Available in Morgan Hill, Gilroy

Santa Cruz-Monterey Bay Area Contact Information:
Progent offers consulting services and onsite technical support throughout the Santa Cruz and Monterey Counties.

Onsite IT Consulting
Progent locations in Santa Cruz-Monterey Bay Area

City Address Phone Link
Monterey 419 Webster Street
Monterey, CA 93940
United States
(831) 824-2134 Monterey Network Support Services
Salinas 1615 Bunker Hill Way
Salinas, CA 93906
United States
(831) 400-1300 Salinas Network Support Services
Santa Cruz 101 Cooper St, #4526
Santa Cruz, CA 95060
United States
(831) 600-4300 Santa Cruz Network Support Services

More Questions and Answers

How can Progent help my Linux developers?
If you are developing UNIX or Linux software on a network that includes Microsoft-based servers, workstations and applications, Progent offers network outsourcing and services that keep your system fully operational while freeing you to focus on your area of high-value expertise. By using sophisticated network monitoring and providing remote and optional onsite help as you need it, Progent provides UNIX developer support that offers an inexpensive way to manage an IT network that features reliability, security and performance.

Does Progent support Microsoft and Cisco technology exclusively?
Progent's focus is Microsoft software and Cisco network technology, but Progent has broad experience in the design, installation, and integration of seamless networks that incorporate products from various top vendors. Support services available from Progent include Mac and iPad help, Linux integration, Sun coexistence with Windows, iPhone integration and management, Google Android smartphone integration and management, RIM BlackBerry integration, Citrix Virtualization support, plus technical services for Computer Associates, HP/Compaq, Dell Computers, IBM, Symantec, Trend Micro, VERITAS, and WatchGuard.

Does Progent offer support for Microsoft Dynamics GP 2015 R2?
Microsoft Dynamics GP 2015 R2 introduced an updated architecture that improves cloud integration, works with the most popular smart phones and tablets, allows single sign-on with Microsoft Azure AD, and strengthens security and compliance. Progent's certified Dynamics GP 2015 R2 consultants and developers have the depth and breadth of technical skills and hands-on experience to address the many technical and business challenges associated with managing Microsoft Dynamics GP 2015 R2 and can assist you to plan and execute an efficient upgrade to the latest edition of Microsoft Dynamics GP that will maximize the return on your investment in this powerful platform.

Can Progent help us integrate and manage WatchGuard firewalls?
Progent's WatchGuard experts can help you configure WatchGuard Firebox Firewall/VPN security gateways that align with your network security needs and budget. Progent can help you to manage legacy WatchGuard firewalls or upgrade to current WatchGuard Firebox firewall solutions. To find out about Progent's consulting and support services for WatchGuard firewalls, visit WatchGuard firewall integration consulting.

Can Progent help us set up and manage a network that uses multiple public clouds?
Progent can assist your IT team to design and manage environments that incorporate resources from a mix of public clouds. Progent can provide a range of public cloud integration services that include Microsoft Azure hybrid cloud design and deployment consulting, Amazon Web Services cloud migration, Amazon Web Marketing Service (WMS) programming, and Google Cloud Platform administration. For more information, visit Progent's experts in configuring and managing multiple public cloud services.

Does Progent offer a real-time reporting solution for ticketing and network monitoring apps?
ProSight Reporting is an expanding family of real-time and in-depth reporting plug-ins created to integrate with the top ticketing and remote network monitoring platforms including ConnectWise Manage, ConnectWise Automate, Customer Thermometer, Auvik, and SentinelOne. For more information, see ProSight Reporting for ticketing and network monitoring applications.

Can Progent help set up pilot systems to help our company test new technology?
The Progent Test and Training Lab located at the QTS Internet Data Center in Sacramento can be used for piloting mission-critical applications, creating cost-effective migration procedures, assessing and tuning performance, designing or verifying disaster recovery strategies, resolving compatibility issues, and building training environments for new products and technologies. For Progent clients who lack sufficient internal resources to assemble proper test systems, Progent's Test and Training Lab reduces capital costs and engineering risk while keeping vital network initiatives on schedule.

Can Progent help us integrate our network with Google Cloud Platform?
Progent's Google Cloud Platform (GCP) integration consultants can provide cost-effective remote and onsite consulting to help businesses of any size to migrate any portion of their core IT infrastructure to Google Cloud Platform (GCP). This can save management hassle and hardware costs and allow the use of Google's state-of-the-art AI and machine learning tools. Progent can assist your IT team with every phase of Google Cloud Platform migration and troubleshooting including requirements analysis, readiness assessment, system design and review, pilot testing, deployment, administration, performance tuning, licensing management, disaster recovery solutions, and security.

Can Progent help us set up and maintain Cisco Unity Connection or Unity Express (CUE)?
Cisco Unity Connection, a seamless expansion of Cisco Unified Communications Manager (CUCM), is a unified voice messaging system that promotes productive collaboration by providing flexible set of options for accessing calls and messages within an environment that is easy to deploy and manage. Unity Connection allows you to read and manage your voicemail from your Exchange inbox, web browser, Cisco Jabber, a Cisco Unified IP endpoint, an iPhone or other smartphone, or an iPad or tablet. Cisco Unity Express (CUE), available in select Cisco ISR routers, offers cost-effective voicemail, unified messaging, interactive voice response, and automated-attendant functions for small to mid-size businesses (SMBs) and corporate satellite locations with up to 500 users. Progent's Cisco-certified CCIE network consultants offer Cisco Unity Connection and Unity Express (CUE) integration and troubleshooting services to ensure that your voice messaging deployment gives you maximum competitive value.

Does Progent offer help with specific Apple Mac applications?
Progent's specialists in Mac technology can assist the creative aspect of macOS and OS X systems by offering consulting services and knowledge transfer in images/graphics, sound, and video. Progent's consultants can offer help in a range of Apple macOS and OS X applications such as Photoshop, Illustrator, Logic Pro, Digidesign Pro Tools, Apple Motion, and Adobe After Effects. Progent can also help you with specific areas such as digitizing audio or video or setting up an audio post production facility.

Can Progent help us design and integrate a Barracuda Backup solution?
Barracuda Backup is an affordable, subscription-based backup/restore platform for small and medium-size businesses. A Barracuda Backup deployment can include a custom-designed physical storage device manufactured by Barracuda or a software-based appliance with similar functionality but which utilizes your existing storage infrastructure. Barracuda Backup safeguards critical business data generated on-premises, at one or more remote locations, or in the cloud. For disaster recovery, you can replicate data to the Barracuda Cloud, to Amazon Web Services (AWS), or to any site with a physical or virtual Barracuda Backup appliance. Progent is a Barracuda partner and Progent's Barracuda Backup consultants can provide a broad array of consulting services to help you to plan, configure, operate and troubleshoot a backup and disaster recovery solution based on Barracuda technology. For more information, see Barracuda Backup and disaster recovery consulting and management.

Does Progent offer expertise with Ekahau Wi-Fi design and management products?
Progent's Ekahau-certified Wi-Fi site design consultants can help you to plan, deploy, optimize, manage and debug a Wi-Fi network optimized for your venue. Progent offers online or on-premises expertise for Ekahau Pro for predictive Wi-Fi planning, Ekahau Sidekick for onsite RF analysis, Ekahau Analyzer for troubleshooting RF problems, Ekahau Insights for tracking the health of multiple Wi-Fi sites, and Ekahau Capture to capture Wi-Fi communication packets with the Ekahau Sidekick device in order to help experts to identify and repair complex Wi-Fi issues.

Can Progent help my business customize applications based on Microsoft Dynamics GP (Great Plains)?
The open design of Microsoft Dynamics GP (Great Plains) makes it affordable to create custom Microsoft Dynamics GP applications that offer all of the basic capability of proven Microsoft Dynamics GP solutions but also address the specialized needs of your company. With access to the Modifier with Microsoft Visual Basic for Applications, application programmers can design with the most widely used customization environment in the software industry to adapt Microsoft Dynamics GP information views, add or modify business logic, produce custom forms and reports, or expand interaction with Microsoft Office programs. Progent's experience with Microsoft .NET support, SQL Server 2016 integration and development, SQL Server 2014 support, and development background with VBasic, XML, and other developer environments makes it possible to create custom mission-critical applications and eCommerce solutions that integrate seamlessly with Great Plains.

More Questions and Answers

If your small business is in Morgan Hill, Gilroy or anywhere in Silicon Valley and you are looking for computer support, IT outsourcing, or high-level services from a Microsoft or Cisco certified professional, call 408-465-8400 or visit Contact Progent.

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    Progent believes that a well designed and executed information system can be a pivotal piece for enabling a firm's growth, and Progent applies this belief in our own network infrastructure. Progent has built a zero-downtime virtual office infrastructure that allows Progent's staff consultants and certified contractors to offer fast and efficient service, collaborate easily on complex jobs, and gain from career and private growth from acting as a member of an exciting business culture of personal drive and independence.

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