Onsite Service Available in Morgan Hill, Gilroy

Locations with Onsite Support and Conference Facilities:
Progent offers consulting services and onsite technical support throughout the California Central Valley, and the Monterey Peninsula.

 Onsite IT Consulting
Progent locations in

City Address Phone Link
San Jose
2570 N. First Street, 2nd Floor
San Jose, CA 95131
408-240-9400 San Jose Network Support Services
Fremont 37053 Cherry Street
Newark, CA 94560
510-933-0400 Fremont Network Support Services
Hayward 26250 Industrial Blvd
Hayward, CA 94545
510-300-1400 Hayward Network Support Services
Oakland-Berkeley 1300 Clay Street
Oakland, CA 94612
510-899-7400 Oakland-Berkeley Network Support Services
Palo Alto 3790 El Camino Real
Palo Alto, CA 94306
650-543-0400 Palo Alto Network Support Services
Petaluma 755 Baywood Drive, 2nd Floor
Petaluma, CA 94954
707-772-1334 Petaluma Network Support Services
Pleasanton 4695 Chabot Dr, Suite 200
Pleasanton, CA 94588
925-621-2400 Pleasanton Network Support Services
Roseville-Citrus Heights 6520 Lonetree Blvd
Rocklin, CA 95765
916-910-1200 Roseville Network Support Services
Sacramento 1100 N Market Blvd
Sacramento, CA 95834
916-273-1400 Sacramento Network Support Services
San Francisco 388 Market Street
San Francisco, CA 94111
415-321-5400 San Francisco Network Support Services
San Jose 2570 N. First Street, 2nd Floor
San Jose, CA 95131
408-240-9400 San Jose Network Support Services
San Mateo 1900 S Norfolk, Suite 350
San Mateo, CA 94403
650-931-2400 San Mateo Network Support Services
San Rafael 700 Larkspur Landing Cir
Larkspur, CA 94939
415-526-1400 San Rafael Network Support Services
Santa Cruz 101 Cooper St, #4526
Santa Cruz, CA 95062
831-824-2134 Santa Cruz Network Support Services
Santa Rosa 131 Stony Circle
Santa Rosa, CA 95401
707-303-4400 Santa Rosa Network Support Services
Vacaville 3336 N Texas St
Fairfield, CA 94533
707-470-1313 Vacaville Network Support Services
Walnut Creek 1261 Locust St
Walnut Creek, CA 94596
925-362-2400 Walnut Creek Network Support Services

More Questions and Answers

Does Progent support Juniper and NetScreen Products?
Progent's Juniper-certified network engineers can assist you to plan and deploy Juniper Firewall and VPN technology, enhance and troubleshoot your network infrastructure, and migrate efficiently from outdated devices to current versions. Progent's Junos OS engineers can provide expertise with Juniper's premiere network control software to enable your business to simplify the administration and improve the security of your Juniper VPN appliances firewalls, and routers. Progent also has extensive experience maintaining Juniper's NetScreen OS and ScreenOS operating system platformS and can assist organizations maintain networks that incorporate a combination of Juniper's software platforms.

Does Progent offer expertise with VMware NSX network virtualization?
VMware's NSX virtual network platform allows you to create complete logical networks in software. NSX allows virtual networks to be deployed instantly and administered with a high level of automation independent of the hardware used by the underlying network infrastructure. VMware Site Recovery Manager allows programmatic disaster recovery, application mobility, plus transparent site relocation, failback and site re-protect. SRM also enables non-disruptive testing for site recovery, updates and fixes and can produce reports to confirm full service recovery, validate Service Level Agreements and demonstrate compliance. When integrated with VMware's NSX network virtualization technology, VMware SRM can rapidly restore the entire virtualized network topology at the recovery site. Progent can provide the skills of a VCDX certified VMware NSX consultant and VMware Site Recovery Manager system architect to help your organization to design, deploy, test and maintain a disaster recovery system based on VMware SRM and VMware NSX.

Can Progent help integrate Linux/UNIX and Windows environments?
Progent can show you how to deploy Microsoft Windows Services for UNIX (SFU) to provide coexistence between Windows and UNIX networks. Windows Services for UNIX provides interoperability between Microsoft Windows Server and different implementations of UNIX including Solaris 7 and 8, HP-UX 11i, AIX 5L 5.2, and Red Hat Linux 8.0. Windows Services for UNIX permits you to share Windows folders over NFS and improved authentication in native Windows Server Active Directory environments. SFU's Interix component includes a full set of UNIX utilities and shells, support for a single rooted file system, and a SDK for porting programs.

Can Progent help us create a hybrid cloud solution based on Windows Server 2016
Progent's Microsoft-certified IT experts offer Windows Server 2016 integration consulting to help businesses of any size to plan and carry out a smooth upgrade to Windows Server 2016 and Windows Hyper-V 2016 based on an on-premises, cloud-centric, or hybrid deployment model. Progent can help you to evaluate the value of Windows Server 2016 for your enterprise and can help you with any facet of planning, configuring, administering or troubleshooting your Windows Server 2016 and Windows Hyper-V 2016 ecosystem. Progent can assist your organization to take advantage of the many innovative high-availability and security features of Windows Server 2016 and Hyper-V 2016 such as Windows Containers, Shielded Virtual Machines, Credential Guard, Just In Time Privileged Access Management, Virtual Machine software load, Storage Replica for zero-data-loss disaster recovery, plus workgroup and multi-domain clusters.

What are the most popular consulting services available from Progent for large enterprises?
Progent's popular enterprise IT support services include:

Does Progent offer the services of a GIAC-certified information assurance expert?
GIAC information assurance certification was founded in 1999 to certify the knowledge of network security professionals. GIAC accreditations are acknowledged by businesses and institutions around the world including and the United States NSA. Progent's GIAC-certified information assurance consultants can provide help with all of the security disciplines addressed within GIAC certification including evaluating infrastructure security mechanisms, security incident handling, traffic analysis, web-based services security and security information and event management (SIEM) solutions.

Can Progent help my business build hybrid cloud solutions with Windows Server 2016 Hyper-V?
Windows Hyper-V 2016 utilizes core technologies initially designed for and refined on Microsoft Azure, one of the world's largest public clouds. This dramatically improves the ability of Microsoft's Windows Server platform to run private cloud and hybrid cloud/on-premises environments by improving data security, uptime, scale, manageability, dependability and disaster recovery. Progentís Microsoft-certified Windows Server 2016 Hyper-V consulting team can help you to assess the advantages of Hyper-V 2016 for your organization, set up pilot environments to confirm the ability of Hyper-V 2016 to run your critical workloads, design an efficient network topology for a cloud-centric or hybrid installation, develop and execute a non-disruptive upgrade strategy, train your IT management and support staff, and provide as-needed consulting and troubleshooting services to make sure that your Hyper-V 2016 investment gives you maximum business value.

How do Progent's consultants implement knowledge transfer to my in-house IT staff?
Progent's knowledge transfer services include customized training designed for customers who desire to increase their knowledge of critical office productivity applications and network technology. Read more about Progent's Microsoft Office Word and Microsoft Office 365 Word custom training, MS Office Excel and Microsoft Office 365 Excel classes and consulting, MS Project training, and seminars on Apple macOS and OS X application software. Progent also provides live remote webinar education seminars. Virtual interactive webinars provide a flexible and low-cost solution for teaching your IT team to operate a broad range of important software products.

Progent also offers itemized documentation for all delivered services. These in-depth service reports offer your in-house IT staff a concise and helpful chronicle of important technical issues concerning your network and can provide insight on how to prepare for and solve problems in the future.

How can Progent help my Linux developers?
If you are creating UNIX or Linux software on a network that includes Windows-based servers, workstations and applications, Progent offers network outsourcing and support services that keep your network fully operational while freeing you to focus on your area of highest value expertise. By using automated network monitoring and providing online and optional onsite help as you need it, Progent provides Linux developer support that offers an inexpensive way to manage an IT network that features high availability, security and performance.

Does Progent offer support for Microsoft Dynamics GP 2015 R2?
Microsoft Dynamics GP 2015 R2 features a revamped design that improves cloud integration, works with the most popular smart phones and tablets, allows single sign-on with Azure Active Directory, and strengthens security. Progent's certified Microsoft Dynamics GP 2015 R2 consultants and developers offer the depth and breadth of knowledge and hands-on experience to resolve the many technical and business issues involved with deploying and managing Dynamics GP 2015 R2 and can assist you to carry out a smooth migration that will optimize the return on your investment in this powerful platform.

Can Progent help my business develop custom eCommerce applications?
Progent's application experts can assist your business to create web applications that are integrated with sales and inventory applications to reduce the expense and maximize the reliability of on-line commerce. Progent can help you to configure a secure, robust e-commerce environment and create custom web applications based on standard tools and or customize standard applications so that they accommodate your special business requirements. Progent can provide affordable online access to experienced Microsoft SQL Server developers and Oracle programmers and database administrators, and MySQL consultants to help your company to complete line-of-business application development.

Does Progent support Cisco's legacy firewalls as well as next-generation ASA firewalls with Firepower Services?
The new ASA 5500-X Series Next-Generation Firewalls with Firepower Services deliver significantly more bang for the buck than Cisco's legacy firewalls and have replaced the ASA 5500 and PIX 500 firewalls for new deployments. Progent's Cisco-premier CCIE network experts can help your company to manage your existing PIX or ASA 5500 firewalls or upgrade efficiently to Cisco ASA 5500-X firewalls with Firepower Services. Progent's consultants offer online and on-premises support for ASA 5500-X firewalls with Firepower Services and can assist your company to plan, deploy, optimize, administer and troubleshoot firewall environments based on Cisco ASA 5500-X firewalls with Firepower Services.

Can Progent help us to deploy System Center 2016 Virtual Machine Manager to manage our hybrid cloud network?
System Center 2016 Virtual Machine Manager (SCVMM 2016) is part of Microsoft's System Center 2016 family of network management tools and is designed to provide a centralized mechanism for configuring and administering virtualized fabric and services across hybrid networks that can incorporate on-premises and hosted datacenters and Microsoft Azure services. Progent's Virtual Machine Manager 2016 consulting experts can assist businesses of any size with all facets of building, implementing, and maintaining a SCVMM 2016 ecosystem. Progent can review your virtualization architecture, help you migrate efficiently from legacy versions of VMM, develop processes for creating and deploying virtual machines and VM hosts, implement fault-tolerant compute and storage clusters, integrate your private cloud infrastructure with public cloud services, configure virtual switches and load balancers, develop and refine PowerShell scripts, and help you evaluate the potential business benefits of new technologies such as Storage Replica and Host Guardian Service. Progent's certified hypervisor professionals offer advanced Hyper-V consulting and VMware vSphere support.

Does Progent support all major data backup/recovery products and services?
Progent's data backup experts offer support for a wide range of products and technologies that provide solutions for backing up Windows, Apple Mac, and Linux/UNIX servers and desktops as well as laptops and smartphones. Progent supports all major data protection platforms by delivering services that include Altaro VM Backup consulting, Barracuda Backup and disaster recovery planning expertise, and DoubleTake Availability solutions. Progent also offers support for Acronis, Mozy, Retrospect, Time Machine, Backup Exec, BackupAssist, CrashPlan, and FLARs. For large organizations, Progent offers VMware Site Recovery Manager and NSX expertise. In addition, Progent's ProSight Data Protection Services are offered to small and mid-sized businesses as a low cost end-to-end solution for reliable backup and disaster recovery.

More Questions and Answers

If your small business is in Morgan Hill, Gilroy or anywhere in Silicon Valley and you require computer help, information technology outsourcing, or advanced services from a Progent consultant, call 408-465-8400 or visit Contact Progent.

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Progent's expert consultants can show you how to define and implement an efficient in-place Exchange Server 2007 migration plan that minimizes productivity disruption, simplifies ongoing service demands, and makes your Exchange 2007 Server easy to manage. For complex multi-server or multi-site migrations, Progent offers the experience to complete your project rapidly and economically. Progent's Exchange Server 2007 help, repair, and design offerings include expertise with the configuration of third-party add-ons to Microsoft Exchange Server 2007 and the design of unified messaging solutions powered by Microsoft Exchange 2007 Server.

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E-Mail Guard is Progent's affordable anti-spam and virus protection service that offers small companies enterprise-quality defense from spam, viruses, DHA attacks, and other forms of email-borne attacks on IT systems. E-Mail Guard is powered by Postini's perimeter management technology, a comprehensive suite of web-managed anti-spam and anti-virus services that ward off email assaults before they can penetrate the corporate firewall. Perimeter Manager also allows administrators track and control their email systems, regardless of server vendor, hardware type, or geographic location.

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ProSight LAN Watch is Progentís server and endpoint monitoring managed service that incorporates advanced remote monitoring and management (RMM) technology to help keep your IT system running at peak levels by tracking the health of critical assets that power your information system. When ProSight LAN Watch detects a problem, an alarm is transmitted automatically to your specified IT staff and your assigned Progent consultant so that all looming issues can be resolved before they can disrupt productivity.

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Progent's ProSight Virtual Hosting and Management outsourcing offers complete hosting of a small organization's production servers in a solution that gives the highest degree of availability and scalability and is in addition simple to migrate to another host. ProSight Virtual Hosting options are built upon proven virtualization platforms that allow small businesses with multi- platform environments to save dramatically on the expense of capital investments, system support, and network management while benefiting from enterprise-class fault tolerance and an unprecedented degree of vendor independence.

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Progent's MS Exchange Hosting Support Services provide an enterprise-class data center that features backed-up electrical and environmental control systems, round-the-clock site security and IT support center, plus failover connections to tier-1 Internet service companies. Hosted Exchange servers are configured as virtual servers for high uptime, smooth scalability, and fast restoration. Services feature integration with your business network, access to mobile computing products, automated tracking of performance and network security, spam and virus protection, security update and revision management, Helpdesk support, per-day backup, and comprehensive email management services.

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Progent's consultants have supported Dynamics GP and Great Plains software for nearly two decades and Progent has delivered integration, customization, education, and debugging services since the platform's debut. Progent can provide advanced support for upgrading out of date Dynamics GP deployments. Progent can help you to design, pilot, and implement an efficient migration from a an outdated release of GP to the latest version of Microsoft Dynamics GP.

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Progent can help your business in all facets of your migration to Microsoft Exchange 2016 including designing high availability (HA) infrastructure for an on-premises, cloud-based or hybrid environment; server and CAL licensing requirements for Exchange and Windows Server 2012 R2+; migrating mailboxes; Hyper-V virtualization design; specifying storage capacity required for your virtual machines, databases and logs; setting up hardware load balancing (HLB) for fault-tolerant client access services; designing, building and validating Exchange Servers and Windows Servers and DAG groups; integration with SharePoint; preparing the firewall; resolving SSL issues; performing client remediation with Office 2010 or greater or Microsoft Office 365; and configuring Outlook on the web (formerly Outlook Web App).

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Progent's Microsoft-certified experts can provide computer support and IT consulting services for Microsoft .NET Servers and applications and for Windows Server 2012, 2008 and 2003. Progentís support professionals can help you design, integrate, troubleshoot and manage the entire suite of Windows .NET Servers including Microsoft SQL Server 2012, Microsoft ISA Server, Microsoft Small Business Server, Microsoft Exchange Server 2013 and Exchange Server 2010, Microsoft SharePoint Server, Windows Hyper-V, Lync Server, Project Server, and System Center Operations Manager.

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Progentís Microsoft certified consultants offer small and medium sized businesses consulting services for Microsoft Forefront Threat Management Gateway and ISA Servers. Microsoft's Forefront TMG and Internet Security and Acceleration Servers contain an advanced application-layer aware firewall that can protect your IT system from attack by external and inside threats. Forefront Threat Management Gateway and ISA Server provide deep examination of Internet protocols such as Hypertext Transfer Protocol, which allows these security platforms to uncover many attacks that can get by traditional firewalls. The integrated firewall and VPN architecture of Forefront TMG and ISA Server support stateful filtering and inspection of all VPN streams. ISA Servers are the centerpiece of Microsoft's system security strategy, and Progent's Microsoft-certified engineers and CISSP, CISA and CISM certified security professionals can help you strengthen your network protection through expert planning and integration of Forefront Threat Management Gateway and Microsoft ISA Servers. Progent's Microsoft-certified engineers can assist your company to configure Microsoft Forefront TMG 2010, manage and troubleshoot any version of ISA Server, or migrate from ISA Server to Microsoft Forefront Threat Management Gateway.

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For advanced project management support, Progent can provide access to veteran information technology experts with decades of background in IT management, program development, and business process design for organizations from Big 4 firms to dot-com startups to government agencies. These proven IT managers offer project management skills to assist enterprise clients adhere to best practices to make sure strategic projects are completed on time and on budget.

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Progent's Microsoft-certified professionals have 20 years of background designing, installing, and supporting email systems for clients in the and throughout the United States. Progent provides economical Microsoft Exchange Servers consulting services to ensure that your email system offers compliance, high uptime, easy access for off-site and wireless users, efficient management tools, and seamless integration with telephony. Progent offers expertise and integration services for Exchange 2016 Server, Exchange 2013, Microsoft Exchange 2010, MS Exchange 2007 Server, Microsoft Exchange 2003 Server, and Microsoft Exchange 20000 Server. Progent can also assist small or medium businesses to migrate to Exchange 2016 Server or Microsoft Exchange 2013.

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Progent's Microsoft-certified consultants have over 10 years of experience delivering unified communications solutions for companies ranging from small businesses to large corporations. Progent offers affordable support for all editions of Microsoft Exchange Server to enhance email and virus security, design high availability email environments, and facilitate remote and wireless email connectivity. Progentís Microsoft Exchange consulting services can help you in designing and implementing a move from an outdated SMPT server or unsupported Microsoft Email software such as Exchange 2003 to Exchange Server 2016. In addition offers support for Windows 8, Windows 7, and Windows XP clients running Office Outlook and can show you how to integrate Outlook Web App for popular browsers. For e-mail virus defense, spam blocking and outbound data leak prevention, Progent offers Email Guard security services.

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ProSight Data Protection Services from Progent offer small and mid-sized businesses a low cost and fully managed solution for secure backup/disaster recovery. Available at a low monthly rate, ProSight DPS automates your backup activities and allows rapid recovery of critical files, applications and VMs that have become lost or corrupted as a result of component failures, software bugs, natural disasters, human mistakes, or malicious attacks such as ransomware. ProSight Data Protection Services can help you protect, recover and restore files, folders, applications, system images, as well as Microsoft Hyper-V and VMware images/. Important data can be backed up on the cloud, to a local storage device, or to both. Progent's BDR specialists can provide advanced support to set up ProSight Data Protection Services to to comply with government and industry regulatory requirements such as HIPPA, FIRPA, and PCI and, whenever necessary, can help you to recover your business-critical data.

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Progentís Microsoft-certified consultants can provide organizations of all sizes consulting, technical support, and development services for SharePoint Server and SharePoint Online. Microsoft SharePoint is an enterprise solution that utilizes web technology for intelligently connecting people, teams and information. SharePoint Server provides a common location for your employees or clients to access, organize, share and interact with relevant information, documents, and applications and to interact with one another. SharePoint allows quicker and more intelligent decisions, more effective sharing across groups and more streamlined business practices. Windows SharePoint Services connect workers, clients, teams and projects with the data theyíve created in a manner that makes data easy to find, retrieve and apply. Progent's certified SharePoint experts can assist your organization to manage your existing SharePoint ecosystem or upgrade to the current release of SharePoint.

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PC Desktop Network Outsource

Progent can deliver a wide array of cost-effective consulting and support services to assist your business to install, configure, troubleshoot, and manage desktop PCs and notebooks powered by Windows, Apple macOS and OS X, or various versions of Linux. Progent can provide on-premises or remote assistance for individual machines or laptops or help you to design and implement a company-wide migration to new or updated operating system software and applications. Progent can also supply engineers and technicians to assist you to prepare for and complete a company move or consolidation designed to produce the least possible disruption of your business.

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Planning Phase: Design and Architecture Proposals On-site Support
Enterprise Services Project Methodology Network Providers

In performing consulting projects for enterprise clients, Progent uses a structured approach driven by specified milestones so as to achieve financial, scheduling and technical goals while minimizing business disruption. Progent's Enterprise Services Methodology follows industry project management standards derived from the best practices defined by the Microsoft Solutions Framework Project methodology which specifies requirements definition, architecture proposals, test models, design tuning, and professional implementation. All facets are recorded to provide a detailed description of technical services performed and to help in ongoing system maintenance.

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Cisco Network Management Consultancy
Network Management Technical Consultant

Progent's Cisco-Premier network management consultants can assist you to run Cisco's management tools alongside a variety of powerful third-party applications to build a comprehensive network management solution to keep your environment running smoothly, conserve expensive resources, guard your data, revive rapidly from device failure or deliberate assaults, and allow you to add or repurpose network resources sensibly and economically as your business grows.

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