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Certified Computer Services Consultants FAQs
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- What services are offered by Progent for migrating to Exchange 2016?
- How can Progent help integrate Office 365 Exchange Online with on-premises Exchange?
- Does Progent offer special IT outsourcing packages for mid-sized businesses?
- Can Progent help me build a secure Wi-Fi network that covers all my facilities?
- How can Progent help my Linux developers?
- How Can Progent Help with Microsoft SharePoint?
- Can Progent help us integrate and manage WatchGuard firewalls?
- Does Progent offer network monitoring support?
- Can Progent help me integrate my Mac workstations with Exchange-based email?
- Does Progent provide consulting services for Microsoft Small Business Server?
- Can Progent help us provide secure and easy cloud integration for our at-home workers?
- Can Progent help our business relocate our IT infrastructure?
- What is Managed Network Monitoring and how can it help my business?
Progent's certified MS Exchange 2016 migration consultants can assist your business in any and all phases of your upgrade to Microsoft Exchange 2016 including planning HA architecture for an on-premises, cloud-based or hybrid deployment; server and CAL licensing requirements for Exchange 2016 and Windows Server 2012 R2 or later; migrating mailboxes; Hyper-V virtualization strategy; specifying storage requirements for your virtual machines (VMs), databases and logs; setting up hardware load balancing for high-availability client access services; planning, building and validating Exchange and Windows Servers and DAG groups; integration with SharePoint Server or SharePoint Online; preparing your firewall; resolving SSL issues; providing client remediation with Office desktop or Microsoft Office 365; and configuring Outlook on the web.
How can Progent help integrate Office 365 Exchange Online with on-premises Exchange?
Microsoft supports transparent hybrid environments that combine Office 365 and on-premises Exchange deployments. This allows you to have some mailboxes hosted at your physical datacenter and other mailboxes resident on Office 365. Progent's certified Exchange consulting team can assist you with any phase of planning, implementing and debugging your hybrid Office 365/Exchange solution. Progent's Exchange consultants can deliver as-needed expertise to help you through challenging technical problems and also offer extensive project management outsourcing to make sure your hybrid Office 365 solution is completed on time and on budget. For more information about Progent's online consulting expertise for hybrid Office 365 and on-premises Exchange environments, visit Office 365 integration with on-premises Exchange.
Does Progent offer special IT outsourcing packages for mid-sized businesses?
Progent can provide medium size businesses in the and in larger cities throughout the U two cost-effective
outsourcing support programs based around Microsoft Operations Manager:
To download a concise printer-friendly datasheet describing Progent's Network Monitoring Packages for mid-sized organizations, click:
Can Progent help me build a secure Wi-Fi network that covers all my facilities?
Progent’s Wireless Site Survey helps you to plan and implement a WiFi network adapted to your facilities, offering your business a wireless solution that has the coverage, performance, load-handling capability, QoS, security, and hand-off capability your company requires. Progent's Wireless Site Survey services are offered either as an economical remote service or as a more comprehensive on-premises service. Progent’s on-premises survey includes physical inspection, RF and security audits of your current wireless network, analysis of your building’s layout, measuring for radio frequency interference, signal propagation modeling, identification of the best placement for client-requested Wireless Access Points such as Cisco Aironet indoor and outdoor APs, Meraki access points and Apple AirPort devices, and a comprehensive document defining a new WLAN.
How can Progent help my Linux developers?
If you are creating UNIX software on a network that includes Windows-based servers, desktops and software, Progent offers network outsourcing and services that keep your system up and running while reliving you to focus on your area of high-value expertise. By using sophisticated network monitoring and providing online and optional on-site help as you need it, Progent provides Linux and UNIX developer support that provides an affordable way to maintain an information technology network that features high uptime, comprehensive security and performance.
How Can Progent help with Microsoft SharePoint?
Progent has been delivering SharePoint support since the initial product was published more than a a dozen years, and Progent has the breadth and depth of technical knowledge to help businesses of any size to design and carry out a SharePoint Server 2013 deployment and create SharePoint Server 2013 applications that add substantial business value to your IT investment. Progent's Microsoft-certified consultants can assist you to assess the risks and benefits of upgrading to SharePoint 2013 or SharePoint Online from earlier versions of SharePoint or from a different collaboration solution; decide if an in-house, Cloud-based or hybrid configuration is best suited for your organization; and select the most appropriate edition of SharePoint 2013 for your purposes. Progent can provide full project management support or can help in specific tasks related to your SharePoint 2013 deployment.
Can Progent help us integrate and manage WatchGuard firewalls?
Progent's WatchGuard experts can show you how to deploy WatchGuard Firepower Firewall/VPN security appliances that align with your security needs and budget. Progent can assist you to maintain outdated WatchGuard firewall appliances or migrate to current WatchGuard Firebox firewalls. To find out about Progent's consulting services for WatchGuard security gateways, visit WatchGuard firewall configuration expertise.
Does Progent offer network monitoring support?
Progent offers a selection of Network Support Packages built around the proactive problem solving capabilities of Microsoft System Center Operations Manager, a cutting-edge network management software platform that tracks the reliability, speed and security of your information network and identifies anomalies before they can bring down your system. To provide additional insight about the performance and robustness of your system environment, Progent can help you deploy and operate popular network monitoring tools powered by Linux.
Can Progent help me integrate my Mac workstations with Exchange-based email?
Progent's Microsoft-certified staff and consultants for Virtual PC for Mac technology can help you to integrate your Apple macOS and OS X desktops with your Exchange server through comprehensive Office 365 Outlook for Mac consulting. Progent will make sure that your Exchange Server is optimally configured and that WebDAV, LDAP and Outlook Web App are properly enabled and tested. Progent can also provide a broad array of Microsoft Exchange support including integration, diagnostics, security management, mobile support, performance tuning, plus spam and virus protection and email encryption. Progent also offers tailored one-on-one macOS webinars.
Does Progent provide consulting services for Microsoft Small Business Server?
Although the Small Business Server product line has been terminated, this software bundle remains popular. Progent offers extensive Microsoft SBS consulting services for all versions of the platform. Also, Progent's Windows Server 2012 R2 Essentials consulting experts can assist your organization to evaluate the potential advantages of moving from a locally hosted datacenter based on Small Business Server version 2011 or earlier to a more cloud-centric network by carrying out a migration to Windows Server 2012 R2 Essentials and to Microsoft's cloud-based applications. Whether your servers and applications are hosted on an on premises datacenter, in the cloud, or across a combination of of environments, Progent offers comprehensive consulting, technical support, and software design and programming services for Microsoft's strategic platforms including Windows Server, Exchange, SharePoint, and SQL Server.
Can Progent help us provide secure and easy cloud integration for our at-home workers?
Progent can assist small and medium-size organizations to set up their home-based workforce with safe and efficient access to cloud services. To learn about how Progent can assist you to set up robust Cloud connnections for their telecommuters, refer to cloud integration consulting expertise for a remote workforce.
Can Progent help our business relocate our IT infrastructure?
Progent offers Microsoft and Cisco-certified IT experts who can assist you with a seamless IT infrastructure relocation to a new facility, including data center design and setup, project management, defining a comprehensive security plan that includes physical site security, ISP and telecommunications carrier selection and synchronization, and efficient system updates. Progent can also help you to identify a remote data center to support your key servers, plan your environment, and provide continuing colocation site IT services.
What is Managed Network Monitoring and how can it help my business?
Managed Network Monitoring is a class of co-sourcing that permits your in-house IT staff to benefit from the server monitoring services of an outside IT support group. If your business has a small internal IT staff, Progent's Managed Network Monitoring co-sourcing offering is an affordable way to increase system uptime, performance and security.
Key features of Progent's Managed Network Monitoring Package include:
An index of content::
Microsoft SQL Server Technology Consulting Services
Security Consulting Firms Microsoft SQL Server
SQL Server 2005 offers indispensable, standardized tools to IT professionals as well as to information workers, reducing the complexity of designing, integrating, managing, and using company data and analytical programs on platforms ranging from handheld devices to corporate information networks. The sophistication and interconnectivity requirements of Microsoft SQL Server 2005 call for an IT consulting firm with real-world expertise and wide knowledge in designing and building data-driven, comprehensive business IT applications. The expertise of Progent's Microsoft-certified engineering staff, with an average of more than 10 years of background involving Microsoft integration, assures you success in designing, deploying and managing Microsoft SQL Server 2005 solutions that are well integrated with the Microsoft .NET platform.
Consultant Dynamics GP Update
Dynamics GP Update Planning Engineer
Progent's consultants have supported Microsoft Dynamics GP and Great Plains ERP software for nearly 20 years and Progent has provided system integration, customization, training, and debugging since the product's debut. Progent offers high-level support for updating out of date Dynamics GP/Great Plains ERP systems. Progent can help you to plan, validate, and implement a cost-effective upgrade from a a legacy version to the current release of Dynamics GP.
Support and Integration SQL Server 2016 and Windows Server 2012 R2
SQL Server 2016 Disaster Recovery Support and Setup
Microsoft SQL Server 2016 offers major enhancements in speed, capacity, data security, availability, mobile computing support, and built-in business intelligence. Innovations include PolyBase for handling relational and non-relational files in one appliance for big data applications, Jason support, Dynamic Data Masking, Mobile Reports, and centralized management of local and cloud resources. Progent's Microsoft-certified consultants can provide online and onsite support to help businesses of any size to deploy, administer or troubleshoot any edition of SQL Server 2016. Progent can also assist you to interface SQL Server 2016 with other core Microsoft products such as Windows Server, Exchange, SharePoint Server, Dynamics CRM and GP, Lync or Skype for Business, and System Center Operations Manager.
CCIE Expert Certified Unified Contact Center Express (Unified CCX) Professional
UCS server Remote Consulting
Cisco Unified Communications Manager (Unified CM), formerly known as CallManager, acts as the foundation of Cisco's collaboration solution. Cisco Unified CM and Unified Communications Manager Express provide a borderless IP-PBX by integrating tightly with unified messaging apps that include Unified Communications Manager IM and Presence Service with Jabber support, Cisco Unity Express (CUE) for voicemail management, Cisco Unified Mobility for Single Number Reach (SNR, and Unified Contact Center Enterprise (UCCE) for building a highly automated customer contact center. Progent's Cisco-certified network consultants offer effective and budget-friendly remote and on-premises support to help organizations of all sizes to build and administer CUCM ecosystems by providing Cisco Unified Communications Manager integration and technical support services that deliver optimum business value. Progent's consultants can assist with any aspect of Unified CM configuration and troubleshooting in areas that include integrating Voice over IP phones and desktop Video phones, designing dial plans, configuring SIP connections and PSTN calling, installing ISR routers with CUBE support, creating Cisco UCS server failover solutions for high availability, capacity planning, and integration with Exchange Server.
Implementation Support Microsoft
Microsoft Office 2003 Troubleshooters
Progent’s IT outsourcing packages offer economical network consulting for small companies. Whether it involves designing network infrastructure, setting up an internal Help Desk or using an outside one, rolling out a new email system, monitoring your network, or developing a web-based eCommerce application, outsourcing your network technical services can contain expenses and minimize risks, permitting network support budgets to grow in a more linear and controlled manner than is feasible by assembling a large, knowledgeable internal network support organization. Progent’s Outsourcing White Paper and datasheets show how Progent can help you build a secure and highly available system foundation for your vital business software based on Windows such as Office XP, Office 2003, and Office 2000.
Microsoft Experts Power BI Desktop Design
Immediate Power BI Premium Design Firms
Progent's Power BI experts can assist you to plan, deploy, manage, enhance or troubleshoot your Power BI solution. Progent can also assist you to organize your target data for Power BI reports and dashboards. Progent can show you how to implement and manage a local, cloud, or hybrid architecture to run Power BI.
Contract Programmer Web Site
Web Parts Developer Firms
If you want to revamp your production web site, create internal websites for purposes such as human resources or worker education, establish a powerful web presence for a new business, or generate enterprise-class, data-driven specialized web applications, Progent can provide talented and experienced web designers. Progent's consultants can also help you build and manage a secure, robust server and communications infrastructure, including remote and wireless access, to support your web tools.
Microsoft Office Small Business Computer Consulting Firm
Microsoft Office 2000 Setup Consultancy Services
Progent’s computer outsourcing services for small companies feature designing Windows XP, .NET Server, and Microsoft BackOffice environments, managing upgrades to XP, Windows Server 2003, Active Directory, and Exchange 2003 Server, Help Desk services, remote and in-person troubleshooting, fixing chronic integration issues, and creating a comprehensive security strategy. Progent can help you maximize system availability and performance with zero-downtime technologies, redundant network topology, and proactive network monitoring. Progent also offers project management assistance for large-scale migrations and can help with needs definition, resource identification, bill of materials production, sourcing qualification, purchasing coordination, and professional documentation. Progent’s IT outsourcing help also includes education for office productivity software such as Microsoft Office XP.
Top Rated Cisco Expert BSD Support Group
UNIX Network Assessment
Progent's UNIX family consulting services offer small companies and developers help with managing and supporting UNIX, Linux or Solaris systems that coexist with Microsoft-based technology. Progent can give your organization access to UNIX consultants, consulting professionals certified by Microsoft and Cisco, and security experts with CISSP certification. This broad array of experience offers you a convenient one-stop consulting firm to help you build and manage a protected and reliable cross-platform network and communications infrastructure that allows UNIX and Microsoft coexistence by integrating Windows with popular versions of UNIX such as Apple macOS and OS X, Sun Solaris, AIX, HP-UX (Hewlett Packard UNIX), Berkeley UNIX (BSD), SCO and Silicon Graphics IRIX (SGI/IRIX or major Linux platforms such as RedHat Linux, SuSE Linux, Debian GNU/Linux and Mandrake.
Small Business WAP561 Remote Support Services
Remote Support Small Business Access Points
Progent's Cisco-certified Wi-Fi technology consultants can assist organizations to deploy, manage, and troubleshoot Cisco Small Business 100/300/500 Wi-Fi APs.
Juniper SRX Series Firewall Security Auditor
Juniper SRX240 Router Security Organizations
Progent's Juniper-certified network engineers can help you evaluate the business case for adopting Juniper's SRX Series gateways, plan and execute cost-effective deployments, configure equipment to reflect your security strategy, and provide ongoing consulting services to help you monitor, manage, update, and troubleshoot your environment in order to maximize the business value of your SRX gateway solution.
Dynamics GP Power BI Consultants
Microsoft Dynamics GP Network Engineer
Dynamics GP/Great Plains 2010 accounting is a comprehensive business management solution that unifies data and operations across your company, communicates easily with other applications, and connects workers, clients and suppliers regardless of time or location. Designed for small to mid-size businesses, MS Dynamics GP 2010 and Microsoft Dynamics GP Release 10.0 provide functionality for accounting, management reporting, project management, inventory and order control, eCommerce, HRM, customer relationship management, field service, manufacturing, retail management, and web-based business services. Progent can help you install and manage a robust, secure computer and communications infrastructure to support Microsoft Great Plains, and can give you access to expert Great Plains consultants to help your company exploit the full potential of Dynamics GP/Great Plains 2010.
Sales Office Integration Services
Remote Office Computer Consultant
Years of background delivering Microsoft support and Cisco network consulting has allowed Progent to develop a unique capability for supporting branch offices that need network help with the responsiveness common to with small firms but which offers effective communications, thorough documentation, and adherence to corporate IT protocols. If your corporation maintains a branch office situated anywhere in or any region covered by Progent's engineers, Progent can offer a broad range of on-premises and on-line IT consulting services and system architecture assistance.
Blackberry Integration Computer Consulting
Ubiquiti WiFi access point Specialists
Progent's Wireless Consulting Services provide a convenient, economical option for businesses of any size to integrate, manage and troubleshoot advanced wireless connectivity technology. For 802.11n and the latest 802.11ac Wi-Fi environments, Progent can show you how to design and deploy hardware such as Cisco's Aironet and Meraki access points and wireless network controllers. For wireless email and online applications, Progent can help with Apple IOS iPhones, Apple iPads, Google Androids, and Windows smartphones and tablets.
Microsoft Project Server 2010 Setup and Support
Top Microsoft Project Server My Sites Specialist
Progent's Microsoft engineers offer in-depth support in implementing, using and troubleshooting all versions of Project, Microsoft Project Server, and Microsoft Project Online and can provide a broad range of affordable online support services based on proven best practices to help organizations of any size to receive all the advantages of this leading platform. Support services available from Progent include system planning, software configuration and migration, setting up secure file and status sharing among local and offsite users, network optimization, and customized webinar training classes.
Solaris with Windows Consulting Services
UNIX with Windows Setup and Support
If your business computer system mixes UNIX, Linux or Sun Solaris technology with Microsoft Windows, Progent can help you to integrate your IT resources into a unified network that permits all your operating systems to coexist for easy management, seamless dataflow, high availability, superior throughput, and strong security. Progent's UNIX/Linux/Solaris and MS Windows integration assistance services include network architecture configuration and support, consulting for Windows services for UNIX, online server monitoring and management, online technical help and troubleshooting, on-site technical support, and Help Desk Call Center services.
Herakles/QTS Test Lab Consulting Services
Herakles Colocation Center Test Lab Professional
Progent's Test and Training Lab at the QTS Internet Data Center can be used for testing mission-critical applications, creating cost-effective system upgrade procedures, assessing and tuning performance, designing or validating business continuity solutions, mitigating compatibility problems, and establishing training systems for the latest technologies. For Progent clients without sufficient in-house resources to configure proper test environments, Progent's Test and Training Lab cuts capital outlay and technical risk while keeping critical IT projects on schedule.
Consultant Zero Downtime Data Center
Internet Data Center Consultants
Progent's Data Center consultants can show you how to identify high availability data centers that match the particular needs of your business. Fault tolerant colocation sites are particularly appealing to small companies because of their affordability and convenience compared to taking a do-it-yourself approach. Attempting to build an in-house data center that offers even a minimum level of fault tolerance is too expensive for the majority of small organizations. Progent can show you how to reap all the benefits of non-stop data centers and 24x7 colo sites by providing a full array of engineering and maintenance services.
Microsoft IT Consultant Windows Server 2019
Microsoft Certified Partner Windows Server 2019 Hybrid Integration Help and Support
Progent's Microsoft-certified Windows Server 2019 consultants can help your organization to plan and implement an efficient migration to Windows Server 2019 using existing system architecture or a cloud-based or hybrid model. Windows Server 2019 offers major improvements in capacity, speed, manageability, virtualization, security and compliance, hybrid on-prem plus cloud deployments, resilience, and container support.
Internet Security and Acceleration Server Support and Integration
Support and Help Microsoft ISA Server
Progent's Microsoft-certified ISA Server consultants have extensive backgrounds creating Microsoft-based security solutions for information systems with multiple sites, remote users, and line-of-business eCommerce applications. A Progent ISA Server consultant can help your small or mid-size company design and implement an installation of Microsoft ISA Server 2004 that supports your information protection requirements without limiting your network.
Consultant Office SharePoint Server 2007
SharePoint Troubleshooting
Progent’s Microsoft-certified consultants offer small and midsize companies IT consulting, support, and repair services for Microsoft SharePoint Portal Server 2003. Microsoft Office SharePoint Portal Server is an enterprise portal platform for intelligently connecting people, groups and information. SharePoint Portal Server offers a common spot for your workers or clients to access, organize, distribute and manipulate relevant information, files, and software and to communicate with other people. It enables faster and better decisions, more effective access across teams and more streamlined business practices. The primary objective of SharePoint Server is to bring together, in a relevant way, all of the diverse sources of knowledge accessible within and outside an organization. Windows SharePoint Services join workers, customers, workgroups and major tasks with the knowledge they’ve developed in a manner that makes data convenient to locate, download and re-use.
Exchange Server 2003 Support and Help
Microsoft Exchange 2003 Upgrade Online Help
Progent's expert consultants can help you design and deploy an efficient in-place Exchange Server 2003 upgrade strategy that minimizes network disruption, reduces long-term service requirements, and makes your Exchange 2003 Server easy to manage. For complicated multi-server or multi-site upgrades, Progent has the background to finish your move rapidly and economically. Progent's Exchange Server 2003 support, troubleshooting, and consulting services include assistance with the integration of outside vendor add-ons to Microsoft Exchange Server 2003 that are best aligned to your business needs.
Monitoring and Reporting Support and Integration
Monitoring and Reporting Onsite Technical Support
Progent offers a variety of network service packages for small organizations. These IT outsourcing and server monitoring solutions are based on the anticipatory problem solving capabilities of Microsoft Operations Manager, a next-generation server and system management software platform that tracks the availability, throughput, and safety of your information system and identifies incipient problems before they can bring down your network. With Progent's affordably priced IT support programs, small companies can select a simple co-sourcing service program built around Microsoft Operations Manager with server monitoring, reporting, Help Desk and online service or a complete 24x7 outsourcing solution.
Dynamics GP Great Plains Software Onsite Technical Support
Top Ranked Consulting Services Microsoft Financial Software
Progent’s Microsoft certified experts offer a range of consulting services for Dynamics GP/Great Plains. Microsoft Dynamics GP/Great Plains is a Microsoft accounting platform and corporate management solution built, like all Microsoft accounting tools, on the expandable and popular platform of Microsoft Windows technology. Microsoft Dynamics GP 2010, the most recent version of Microsoft accounting products in the Dynamics GP family, provides a cost-effective solution for controlling and integrating accounting, e-commerce, supply chain, manufacturing, project accounting, field service, customer relationships, and human resources. Dynamics GP/Great Plains is easy to install and integrate, and with its segmented design you are able to purchase only the capability you currently require, with the ability to expand clients and increase functionality in the future. Progent’s Microsoft Dynamics GP/Great Plains Software support experts can help you deploy, customize and manage Dynamics GP 2010 as well as older versions of Dynamics GP/Great Plains.
Specialist ProSight Private Cloud Services
Private Clouds for Small Businesses Technology Professional
Progent's ProSight Virtual Hosting and Management service provides complete hosting of a small or mid-size company's servers in an environment that delivers the highest level of dependability and scalability and is also simple to move to any data center. ProSight Virtual Hosting options are built upon proven virtualization technologies that allow small businesses with mixed- platform IT systems to economize significantly on the costs of capital investments, infrastructure support, and network management while achieving world-class reliability and an unprecedented level of vendor flexibility.
WSUS Professional
Consultant Services WSUS
Microsoft Windows Server Update Services enables information technology managers to install and monitor the latest Microsoft patches and security releases to Windows Server 2000, Windows Server 2003, and Microsoft Windows XP operating systems. By using Microsoft SUS, IT staff can fully and effortlessly manage the installation of patches that are released through Microsoft Update to servers and workstations in a company. Progent can help you with complex details of the initial configuration of Microsoft Software Update Services such as designing the Microsoft Windows Server Update Services deployment, setting up client's workstations, defining the Group Policy settings, and making sure your Microsoft Windows Server Update Services Group Policy Object is associated with an Active Directory container that makes sense for your system environment.
Information Technology Consulting iPad and Outlook Web App
Mac Email client for Exchange Online Consulting
Exchange Servers and Apple Mac computers can work together efficiently. Progent's Apple and Microsoft certified consultants can show you how to set up Microsoft Entourage and Microsoft Exchange Server so your Apple Macintosh users can work closely with teammates who run Outlook. With Microsoft Exchange and Entourage 2008 for Mac, Exchange and Apple Macintosh software can collaborate, enabling Mac users to get and transmit messages, search the GAL, import addresses, synchronize appointments, and invite fellow workers to meetings via your Exchange account. Progent will make sure that your Microsoft Server is properly configured and that LDAP and Outlook Web connectivity are working. Progent also offers customized one-on-one Entourage education.
NetDocuments ndOffice Specialist
NetDocuments Document Management System Engineer
NetDocuments (NetDocs) is a cloud-based document management system (DMS) built specifically for legal workflows. Progent can provide online access to NetDocuments experts who can assist your law firm to design, deploy, manage, tune, or troubleshoot a document management system (DMS) environment powered by NetDocs.
Remote Codian Consultants
Videoconferencing Support and Setup
Progent can provide the expertise of a veteran consultant with years of hands-on experience configuring, managing, and upgrading telepresence platforms from leading suppliers such as Cisco, TANDBERG, Polycom, LifeSize, and Radvision. Progent can work with your internal network support group, your Internet Service Provider, and your video conferencing technology supplier to help your company increase the strategic value of your telepresence solution.
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