|2570 N. First Street, 2nd Floor
San Jose, CA 95131
||San Jose Network Support Services
||37053 Cherry Street
Newark, CA 94560
||Fremont Network Support Services
||26250 Industrial Blvd
Hayward, CA 94545
||Hayward Network Support Services
||1300 Clay Street
Oakland, CA 94612
||Oakland-Berkeley Network Support Services
||3790 El Camino Real
Palo Alto, CA 94306
||Palo Alto Network Support Services
||755 Baywood Drive, 2nd Floor
Petaluma, CA 94954
||Petaluma Network Support Services
||4695 Chabot Dr, Suite 200
Pleasanton, CA 94588
||Pleasanton Network Support Services
||6520 Lonetree Blvd
Rocklin, CA 95765
||Roseville Network Support Services
||1100 N Market Blvd
Sacramento, CA 95834
||Sacramento Network Support Services
||388 Market Street
San Francisco, CA 94111
||San Francisco Network Support Services
||2570 N. First Street, 2nd Floor
San Jose, CA 95131
||San Jose Network Support Services
||1900 S Norfolk, Suite 350
San Mateo, CA 94403
||San Mateo Network Support Services
||700 Larkspur Landing Cir
Larkspur, CA 94939
||San Rafael Network Support Services
||101 Cooper St, #4526
Santa Cruz, CA 95062
||Santa Cruz Network Support Services
||131 Stony Circle
Santa Rosa, CA 95401
||Santa Rosa Network Support Services
||3336 N Texas St
Fairfield, CA 94533
||Vacaville Network Support Services
||1261 Locust St
Walnut Creek, CA 94596
||Walnut Creek Network Support Services
More Questions and Answers
Can Progent help us integrate SharePoint 2016 with SharePoint Online?
Microsoft SharePoint Server 2016, designed for on-premises deployments of SharePoint, supports integration with SharePoint Online and Office 365 to allow hybrid network models that seamlessly combine local and cloud resources. Additional enhancements include fast provisioning with the MinRole installation feature, increased scale, higher performance, tighter security and compliance, enterprise analytics with Power BI support, and a more engaging user experience for collaboration and sharing. Progent's Microsoft-certified consultants can provide affordable remote and onsite expertise, application development, and troubleshooting services for organizations of any size who want to migrate to SharePoint 2016 or SharePoint Online from earlier releases of SharePoint. To learn more, visit SharePoint 2016 migration expertise.
How can Progent help my business get the most benefit from Microsoft System Center Operations Manager?
System Center 2016 Operations Manager (SCOM 2016) is designed to promote consistent performance and maximum availability for key applications by offering unified, mixed-platform tracking of IT infrastructure installed throughout on-premises datacenters and private and public clouds. Progent's consulting team offers advanced remote and onsite support to help organizations of all sizes to design, implement, tune, update and troubleshoot SCOM 2016 solutions. Progent's SCOM 2016 consulting experts can help your company to move to Operations Manager 2016 from earlier releases or from other monitoring platforms, or integrate a variety of monitoring tools into a cohesive IT management solution. Progent can also help you expand your SCOM 2016 environment to incorporate infrastructure hosted on public clouds by providing Microsoft Azure integration consulting and Amazon AWS hybrid cloud expertise.
How can Progent help us design and manage a virtualization solution?
Virtual compute, storage and networking technologies allow IT organizations to maximize utilization, simplify network administration, and improve application uptime and security. operate several virtual machines on a single physical computer. Typical applications for virtual servers include resource efficiency, inexpensive hosts for programs that only run on older operating systems, and economical segregation of application programming or testing environments from on-line ones. Progent's virtual server consultants can provide Microsoft Windows 2016 Hyper-V hybrid cloud/on-premises solutions, Windows Server 2012 R2 virtual networking consulting services, Microsoft Windows Hyper-V Virtualization help, VMware vSphere and vCloud planning and deployment, VMware NSX network virtualization architecture and integration, and Citrix XenServer virtual server assistance. Progent can install virtual servers to optimize speed, dependability and manageability while at the same time lowering expenses; propose and test disaster recovery plans that minimize downtown in the event of a catastrophe; and deliver continuing support, troubleshooting, and engineering services as computer technology advances.
My business application needs 24x7 support. Can Progent help?
Progent's low-priced extended hours online support program offers companies 24x7 access to online support from Progent's TRC. Support services available outside normal work hours include resolving issues with Microsoft servers, Windows desktop troubleshooting, assistance with Microsoft Office applications, system backup and recovery, and basic routing and switching support for Cisco technology.
Can Progent help us manage our passwords, IP addresses, SSL expirations and other network assets?
Progent's ProSight IT Asset Management service is an IT infrastructure documentation management service that makes it easy to create, update, retrieve and safeguard data about your network infrastructure, processes, business apps, and services. You can quickly locate passwords or IP addresses and be alerted about impending expirations of SSLs or domains. By cleaning up and managing your IT documentation, you can save up to 50% of time thrown away trying to find critical information about your network. ProSight IT Asset Management features a common location for holding and sharing all documents related to managing your network infrastructure like recommended procedures and How-To's. ProSight IT Asset Management also supports a high level of automation for gathering and associating IT data. Whether youíre planning enhancements, performing regular maintenance, or responding to an emergency, ProSight IT Asset Management gets you the knowledge you require when you need it. Find out about Progent's ProSight portfolio of managed services for small and mid-size businesses.
Does Progent offer help with specific Apple Mac applications?
Progent's consultants for Mac technology can support the creative aspect of macOS and OS X systems by providing support services and training in graphics, sound, and video. Progent's consultants can provide expertise in a variety of Apple macOS and OS X desktop applications including Photoshop, InDesign, Logic Pro, MOTU Digital Performer, Apple Motion, and Adobe After Effects. Progent can also assist you with discrete projects such as scanning or digitizing audio or video or setting up an audio post production lab.
Can Progent help us migrate to System Center 2016 Configuration Manager?
Configuration Manager 2016 automates software provisioning at scale, streamlines compliance settings management, keeps track of network assets, protects against corporate data leakage, provides network health reporting, allows secure end-user self service, and delivers a common control mechanism for managing multi-operating system ecosystems running on-prem, cloud, or hybrid deployment models. Progent's Microsoft-certified Configuration Manager 2016 consulting team and Microsoft Azure cloud integration specialists can assist businesses of any size with any facet of designing, installing, operating and repairing a System Center 2016 Configuration Manager deployment for local, cloud, or hybrid environments.
Can Progent help me integrate and manage iPhones connected to our network?
Progent's iPhone and iPad integration consultants can provide cost-effective remote consulting to help your business to design, deploy, and fix any aspect of your iPhone and iPad and Windows integration solution and is available for short-term tasks to help you through specific technical roadblocks or long-term engagements to help you finish large-scale initiatives on schedule and within budget. Progent has expertise in local, cloud-centric, or hybrid networks and can help you build or support a highly available, protected and scalable network infrastructure that aligns with your computing model. Progent also offers online and onsite training to show you how to manage and use your iPhones and iPads in a safe, collaborative environment that optimizes the business value of your IT network.
What are the advantages of Progent's model for remote support?
The majority of network issues can be resolved immediately by Progent's group of remote support engineers. This eliminates lost productivity that can result from waiting for a local consultant to appear in person. Furthermore, many freelance engineers and IT consulting groups demand minimum on-site billing that can convert a 10-minute problem into a two-hour expense. Progentís practice of billing per minute and charging exclusively for service that is performed permits Progentís remote support experts to resolve hundreds of minor problems every day at the least feasible cost. In addition, the confidence of knowing there is ready access to Progent's large group of technical consultants opens the door to a new world of powerful IT solutions that many small companies might otherwise rule out because of the risk of having inadequate support resources.
Does Progent offer an easy and affordable way for small businesses to evaluate their network security?
Progent offers two ultra-affordable service bundles intended to enable small businesses to receive an objective security evaluation from a certified security consultant. With Progent's External Security Inventory Scan, a security engineer runs a comprehensive examination of your IT infrastructure from outside your company firewall to uncover potential risks in the security posture you expose to the public. With Progent's Internal Security Inventory Checkup, a security engineer executes a network scan from a secure computer within your firewall to evaluate vulnerabilities to internal threats. The two security inventory services are configured and run from a protected remote location.
More Questions and Answers
If your small business is in Morgan Hill, Gilroy or anywhere in Silicon Valley
and you need technical support, information technology outsourcing, or top-level services from a certified Progent consultant,
call 408-465-8400 or visit Contact Progent.