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Can Progent help me build a secure Wi-Fi network that covers all my facilities?
Progentís Wireless Site Survey assists you to plan and install a wireless network adapted to your environment, providing you a wireless solution that delivers the coverage, speed, capacity, Quality of Service, data protection, and hand-off capability your company requires. Progent's predictive wireless design services can be performed remotely and make use of cutting-edge RF simulation and analysis tools to plan an efficient wireless LAN. Progentís on-premises wireless survey includes physical inspection, RF and security assessment of your existing wireless network, evaluation of your buildingís layout, testing for RF contention, signal propagation modeling, identification of the best locations for client-requested Wireless APs. Location and integration support for wireless access points include Aironet Wi-Fi AP consulting, Cisco Small Business 100/300/500 Wi-Fi APs consulting services, Catalyst 9100 Series 802.11ax APs system planning, Meraki Wi-Fi access point integration and consulting services, and Ubiquiti UniFi Wi-Fi APs consulting and wireless LAN integration services.
Can Progent help us set up network infrastructure for at-home workers?
Progent can assist small and mid-size businesses to plan, implement and troubleshoot the network infrastructure required for teleworkers. Areas of network infrastructure for which Progent's experts can provide guidance include secure and efficient VPN connections, Virtual Desktop Infrastructure platforms, router integration, wireless network design and deployment, and robust Internet access. To find out about Progent's network infrastructure consulting expertise for a remote workforce, see network infrastructure consulting services for telecommuters.
How can Progent help my business integrate Windows Hyper-V server virtualization software?
Progent's Microsoft-certified Windows Server 2016 experts and Windows Server 2012 R2 support experts can assist you to analyze the potential advantages of Hyper-V-based virtualization for your business, perform pilot implementations to verify Hyper-V's operation with your production applications, evaluate your network architecture for smooth performance with virtual server solutions, assist you in upgrading to Windows Server 2016 or Windows Server 2012 R2 and setting up Windows Hyper-V, educate your IT staff to track and manage Hyper-V, offer world-class consulting help for improving the protection of your virtual servers, design and test disaster recovery procedures that maximize system availability, and deliver ongoing consulting and technical support including affordable remote repair and turn-key Help Desk services.
Does Progent offer support for video conferencing and immersive telepresence?
Progent can provide the support of an accredited video conferencing consultant with an extensive background deploying technology from the leading telepresence providers such as Cisco/TANDBERG, Polycom, LifeSize and Radvision and can assist you to plan, configure, expand, or maintain a telepresence solution that preserves your investment and maximizes the strategic value of your information system. Progent can also provide the expertise of infrastructure consultants able to assist companies of any size to build and maintain a network that provides the speed, reliability, protection, and scalability required to accommodate your video conferencing/telepresence solution.
Can Progent help integrate a business intelligence (BI) reporting solution that consolidates all our vital data?
Progentís BI reporting experts offer online and onsite consulting to help your organization with any phase of BI reporting from troubleshooting or enhancing applications to designing and implementing a comprehensive business intelligence environment. Progent's BI consultants can help you to maintain your existing BI system, assist you to upgrade reports from a legacy reporting platform to a modern solution, and provide as-needed online training tailored to your specific requirements. Progentís management reporting professionals can provide experience in the leading business intelligence reporting platforms including the SQL Server BI stack (Integration Services, Analysis Services, and Reporting Services), Microsoft Management Reporter/FRx, Microsoft Access, Crystal Reports, Power BI, Excel BI add-ins such as Power Pivot and Power View, and Report Designer.
Does Progent offer consulting support for Cisco's Meraki cloud-managed Wi-Fi access points?
Progent's Meraki Wi-Fi access point experts offer online and on-premises support to assist businesses of all sizes to plan, install, manage, upgrade or troubleshoot Wi-Fi networks that include Cisco Meraki APs. Progent can help you to set up and manage Cisco's Meraki-based wireless networks for sites that can range from a teleworker's home or a branch office all the way to a campus or a nationwide enterprise. Progent can also help you to integrate other Cisco technology such as switches, routers and firewalls to create a seamless network infrastructure that delivers identical access, performance, security, ease of management and availability for wired and Wi-Fi clients regardless of their location or device. (Refer to Meraki switches consulting services.)
What are the key features of Progent's IT outsourcing packages?
Components of Progent's IT outsourcing packages include system evaluation to make sure that your network meets professional levels of security and off-site access, 24x7 server monitoring using MOM to anticipate problems before they impact your productivity, optional Help Desk Services from Progent's IT experts, security assessment to help protect your system from intruders and viruses, installation of Service Packs and security patches for servers and software, discounts on Progentís remote and in-person network support services, and access to Progentís team of Microsoft-certified network architects and service technicians.
Can Progent provide our IT service firm with consulting expertise we can market under our own brand?
Progent's support services for network support businesses allows you to take advantage of Progent's consulting engineers under your own service brand as a transparent arm of your network consulting organization. For details about Progent's consulting support for IT service firms, go to Progent's consulting services for network support companies.
Does Progent offer network monitoring support?
Progent offers a selection of Network Support Bundles based on the advanced problem solving abilities of Microsoft System Center Operations Manager, a next-generation server management software solution that tracks the reliability, performance and protection of your information system and identifies problems before they can bring down your system. To give you additional understanding about the performance and stability of your network infrastructure, Progent can help you install and operate popular network monitoring software powered by the Linux operating system.
Does Progent offer consulting services for Microsoft Office and Office 365?
Progent's certified Office and Office 365 experts can assist companies to incorporate Office desktop and Office 365 applications such as Excel, Word, PowerPoint, Outlook, Access, Project and OneNote into a cohesive solution that offers fast return on investment and promotes improved business outcomes. Progent can help your company to interface Microsoft Office or Office 365 applications with each other and with other key Microsoft technologies such as SharePoint, Exchange Server and SQL Server running locally or hosted in the cloud. Progent can also help you to resolve compatibility issues with different versions of Office desktop and offers customized online Office and Office 365 training to individuals and groups.
What types of organizations can Progent help?
Progent provides IT outsourcing, cloud integration and PC and mobile support for small and midsize businesses, affordable online IT consulting for local governments and schools, plus branch office support and disaster recovery/business continuity solution design for enterprises. Progent's small company clients typically cannot afford the distraction and cost required to have their own full-time IT support staff and depend on Progent for occasional guidance, system integration and troubleshooting. Small and midsize businesses find it cost effective to utilize Progent's remote support services on an as-needed basis for tasks like Microsoft Windows Server deployment, Exchange Server migration, network appliance patching, datacenter moves, hybrid cloud integration, or Help Desk services. For enterprise-class disaster recovery solutions, Progent can provide fast online or onsite access to a Cisco-certified CCIE network infrastructure consulting specialist, a VMware VCDX-certified Site Recovery Manager (SRM) consultant expert, or a NetApp MetroCluster consultant. Progent's CISA and CISM-certified data security consultants offer a range of security evaluation packages tailored for organizations of all sizes.
Can Progent help us deploy VMware Site Recovery Manager for disaster recovery preparedness?
VMware's Site Recovery Manager is an extension to VMware vCenter that lets you specify, automate and verify a consistent runbook for restoring applications and services rapidly following a breakdown. Site Recovery Manager provides centrally controlled and automated disaster recovery, application mobility, plus non-intrusive site migration, failback and re-protect. Site Recovery Manager also supports non-disruptive testing for site recovery, upgrades and patches and can produce audit reports to verify complete service restoration, validate SLAs and prove compliance. Progent can provide the support of a VCDX certified VMware SRM and VMware NSX consultant to help you to design, deploy, test and administer a DR system based on VMware Site Recovery Manager.
How can Progent help large enterprises?
Progent's engineering staff can assist enterprises to plan, execute, and support major rollouts of core Microsoft, Cisco, and Oracle technology by delivering services including Active Directory and Azure Active Directory consulting, Exchange Server 2019 management, MS Exchange Server 2016 upgrade support, Exchange 2013 integration, SQL Server 2019 DBA services, Cisco network infrastructure engineering, Oracle DBA and development services, MySQL consulting, and project management support. Progent has helped some of the world's largest companies to integrate crucial IT solutions powered by Microsoft technology and can offer seamless branch office support services for nationwide businesses with branch offices or in major cities in the United States.
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If your small business is in Morgan Hill, Gilroy or anywhere in Silicon Valley
and you need computer help, information technology outsourcing, or high-level expertise from a Progent professional,
call 408-465-8400 or visit Contact Progent.