Onsite Service Available in Morgan Hill, Gilroy





More Questions and Answers

Does Progent offer support for Microsoft SQL Server 2012?
Progent offers the support of certified SQL Server 2012 consultants and experienced software developers, database administrators, project managers, network infrastructure engineers, disaster recovery/business continuity specialists, and data security consultants to assist you to manage your Microsoft SQL Server 2012 environment and define a cost-effective and secure network infrastructure that helps you maximize the strategic benefit of Microsoft SQL Server 2012. Progent can also assist your organization to migrate to SQL Server 2016 or transition to Microsoft SQL Server 2014 from SQL Server 2012.

Can Progent help us upgrade our legacy version of Dynamics GP to the current release?
Progent has supported Microsoft Dynamics GP and Great Plains ERP software for nearly 20 years and Progent has provided system integration, customization, education, and debugging since the platform's debut. Progent can provide top-tier expertise for updating out of date Dynamics GP/Great Plains deployments. Progent can assist you to plan, validate, and carry out a cost-effective migration from a a legacy release of GP to the latest release of Microsoft Dynamics GP, Learn} about Progent's Dynamics GP migration and system integration consulting services.

Can Progent help us set up and manage collaboration platforms like SharePoint and Teams for our at-home workers?
Progent can help small and mid-size businesses to deploy collaborative technology such as SharePoint and Microsoft Teams to enable their remote workforce to engage in productive teamwork with fellow workers and customers. To find out about how Progent's experts can assist organizations to integrate and manage collaborative technology for a remote workforce, refer to collaborative technology expertise for telecommuters.

Does Progent offer short-term IT staffing?
Progent's short-term staff augmentation services allow you to meet the need for network support personnel without incurring the costs and hassle associated with identifying and recruiting experienced technical workers and without increasing your full-time workforce. To find out about Progent's short-term IT staffing services, refer to Progent's short-term staff augmentation services.

Who founded Progent?
Progent's founder and chief technologist, Les Kent, was the architect for a Windows network application that won Microsoft's ďBest Application of the Year Award.Ē Mr. Kent is a 35-year network support veteran and has managed the design and implementation of hundreds of innovative information technology solutions based on Microsoft technologies. Mr. Kent founded Progent in order to meet the needs of small businesses who can't justify the burden of supporting a large IT team but who still need information networks with world-class reliability, protection, and performance.

Can Progent help us design data protection backup/restore solutions for our at-home workers?
Progent can assist small and mid-size companies to design, configure, validate and manage backup solutions required for work-from-home employees. For details about Progent's backup/recovery expertise for telecommuters, see backup consulting services for teleworkers.

How can Progent help our company to use System Center 2016 to manage our hybrid cloud environment?
Microsoft System Center 2016 provides important improvements for managing hybrid cloud environments through advanced support for Windows Server 2016 servers, Windows 10 clients; unified management of mixed-OS networks that include various Linux distributions, Microsoft Hyper-V and VMware vSphere; and expanded cloud support such as closer integration with Intune for Apple iPhone and Google Android smartphone administration plus built-in integration with Microsoft Operations Management Suite (OSM) for cloud-enhanced analytics and reporting. Progent's System Center 2016 consulting experts offer advanced remote and on-premises expertise for all components of System Center 2016 including Operations Manager (SCOM), Configuration Manager, Virtual Machine Manager, Data Protection Manager (SCDPM), Orchestrator, and Service Manager. Progent can help organizations of any size to plan and configure a new implementation of System Center 2016, extend or optimize an existing one, migrate smoothly from an earlier version of System Center, or debug your System Center environment.

Does Progent offer a secure data backup service for small businesses?
Progent's ProSight Data Protection Services automatic backup provide small and mid-sized organizations a low cost end-to-end service for reliable backup/disaster recovery (BDR). For a fixed monthly rate, ProSight Data Protection Services automates and monitors your backup processes and enables rapid restoration of vital files, applications and VMs that have become lost or corrupted as a result of component breakdowns, software bugs, disasters, human error, or malicious attacks such as ransomware. ProSight Data Protection Services can help you back up, retrieve and restore files, folders, applications, system images/, as well as Hyper-V and VMware images/. Important data can be protected on the cloud, to an on-promises storage device, or to both. Progent's cloud backup consultants can deliver advanced support to set up ProSight Data Protection Services to to comply with regulatory standards such as HIPPA, FINRA, PCI and Safe Harbor and, when needed, can assist you to recover your business-critical data. Learn about the entire ProSight portfolio of low-cost outsourced network management services for small organizations

Does Progent provide consulting services for Microsoft Small Business Server?
Even though the Microsoft Small Business Server family is discontinued, this powerful bundle remains in wide use. Progent provides a range of Microsoft Small Business Server support services for all versions of the product. In addition, Progent's Windows Server Essentials consultants can help your organization to evaluate the possible benefits of moving from an on-premises datacenter based on SBS version 2011 or earlier to a hybrid onsite/cloud network by implementing an upgrade to Windows Server 2012 R2 Essentials and to Microsoft's cloud-hosted applications. Whether your servers and applications reside on a local datacenter, in the Microsoft Cloud, or across a hybrid mix of both, Progent can provide comprehensive consulting, technical support, and application design and programming services for Microsoft's core platforms including Windows Server, Exchange, SharePoint Server, and Microsoft SQL Server.

How Can Progent help our company support or upgrade Exchange 2013?
Exchange 2013 incorporates major improvements to the functionality of Microsoft Exchange 2010 and delivers important innovations as well as a redesigned structure. These enhancements affect vital areas such as manageability, high availability (HA), security and compliance, cost of ownership, teamwork, scalability, performance, cross-version interoperability, and the user experience. Progent's certified Exchange Server 2013 consulting professionals can provide online or onsite support to help you administer, tune and debug your Exchange 2013 environment. Progent also offers Exchange 2016 migration expertise and Office 365 Exchange Online consulting to help you move to a more up to date version of Exchange Server in a local, cloud-hosted, or hybrid deployment model.



More Questions and Answers

If your small business is in Morgan Hill, Gilroy or anywhere in Silicon Valley and you require technical support, IT outsourcing, or high-level expertise from a Progent professional, call 408-465-8400 or visit Contact Progent.



An index of content::

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    ProSight Data Protection Services from Progent offer small and mid-sized organizations a low cost and fully managed service for secure backup/disaster recovery. Available at a fixed monthly price, ProSight Data Protection Services automates your backup activities and allows fast restoration of vital data, apps and VMs that have become lost or corrupted as a result of hardware failures, software glitches, natural disasters, human error, or malware attacks like ransomware. ProSight Data Protection Services can help you back up, retrieve and restore files, folders, apps, system images, as well as Hyper-V and VMware images/. Important data can be backed up on the cloud, to a local storage device, or mirrored to both. Progent's disaster recovery specialists can deliver world-class expertise to configure ProSight Data Protection Services to be compliant with government and industry regulatory requirements such as HIPPA, FIRPA, and PCI and, whenever necessary, can help you to recover your critical information.

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    Configuration Manager automates application and device provisioning and updating, simplifies security and compliance settings management, inventories network resources, protects against corporate data leakage, provides health reporting, enables safe end-user self service, and offers a single point of control for administering multi-OS ecosystems running on-premises, cloud-centric, or hybrid deployment models. Progent's Microsoft-certified SCCM consultants and Azure cloud experts can assist your organization with any facet of designing, implementing, operating and troubleshooting a System Center Configuration Manager solution for local, cloud-based, or hybrid networks.

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    E-Mail Guard is Progent's economical anti-spam and anti-virus service that gives small businesses world-class protection from spam, viruses, DHA attacks, and other varieties of email-borne assaults on computer networks. E-Mail Guard is built on Postini's Perimeter Manager, a full suite of web-managed spam filtering and virus defense services that defuse email attacks before they can penetrate the company firewall. Perimeter Manager also allows administrators track and control their email systems, irrespective of server vendor, hardware technology, or data center location.

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