Onsite Service Available in Morgan Hill, Gilroy





More Questions and Answers

What services are offered by Progent for migrating to Exchange 2016?
Progent's certified MS Exchange 2016 migration consultants can assist your business in any and all phases of your upgrade to Microsoft Exchange 2016 including planning HA architecture for an on-premises, cloud-based or hybrid deployment; server and CAL licensing requirements for Exchange 2016 and Windows Server 2012 R2 or later; migrating mailboxes; Hyper-V virtualization strategy; specifying storage requirements for your virtual machines (VMs), databases and logs; setting up hardware load balancing for high-availability client access services; planning, building and validating Exchange and Windows Servers and DAG groups; integration with SharePoint Server or SharePoint Online; preparing your firewall; resolving SSL issues; providing client remediation with Office desktop or Microsoft Office 365; and configuring Outlook on the web.

How can Progent help integrate Office 365 Exchange Online with on-premises Exchange?
Microsoft supports transparent hybrid environments that combine Office 365 and on-premises Exchange deployments. This allows you to have some mailboxes hosted at your physical datacenter and other mailboxes resident on Office 365. Progent's certified Exchange consulting team can assist you with any phase of planning, implementing and debugging your hybrid Office 365/Exchange solution. Progent's Exchange consultants can deliver as-needed expertise to help you through challenging technical problems and also offer extensive project management outsourcing to make sure your hybrid Office 365 solution is completed on time and on budget. For more information about Progent's online consulting expertise for hybrid Office 365 and on-premises Exchange environments, visit Office 365 integration with on-premises Exchange.

Does Progent offer special IT outsourcing packages for mid-sized businesses?
Progent can provide medium size businesses in the and in larger cities throughout the U two cost-effective outsourcing support programs based around Microsoft Operations Manager:

  • Managed Network Monitoring Package
  • Comprehensive Network Monitoring Package

    To download a concise printer-friendly datasheet describing Progent's Network Monitoring Packages for mid-sized organizations, click:Network Monitoring Packages.

    Can Progent help me build a secure Wi-Fi network that covers all my facilities?
    Progentís Wireless Site Survey helps you to plan and implement a WiFi network adapted to your facilities, offering your business a wireless solution that has the coverage, performance, load-handling capability, QoS, security, and hand-off capability your company requires. Progent's Wireless Site Survey services are offered either as an economical remote service or as a more comprehensive on-premises service. Progentís on-premises survey includes physical inspection, RF and security audits of your current wireless network, analysis of your buildingís layout, measuring for radio frequency interference, signal propagation modeling, identification of the best placement for client-requested Wireless Access Points such as Cisco Aironet indoor and outdoor APs, Meraki access points and Apple AirPort devices, and a comprehensive document defining a new WLAN.

    How can Progent help my Linux developers?
    If you are creating UNIX software on a network that includes Windows-based servers, desktops and software, Progent offers network outsourcing and services that keep your system up and running while reliving you to focus on your area of high-value expertise. By using sophisticated network monitoring and providing online and optional on-site help as you need it, Progent provides Linux and UNIX developer support that provides an affordable way to maintain an information technology network that features high uptime, comprehensive security and performance.

    How Can Progent help with Microsoft SharePoint?
    Progent has been delivering SharePoint support since the initial product was published more than a a dozen years, and Progent has the breadth and depth of technical knowledge to help businesses of any size to design and carry out a SharePoint Server 2013 deployment and create SharePoint Server 2013 applications that add substantial business value to your IT investment. Progent's Microsoft-certified consultants can assist you to assess the risks and benefits of upgrading to SharePoint 2013 or SharePoint Online from earlier versions of SharePoint or from a different collaboration solution; decide if an in-house, Cloud-based or hybrid configuration is best suited for your organization; and select the most appropriate edition of SharePoint 2013 for your purposes. Progent can provide full project management support or can help in specific tasks related to your SharePoint 2013 deployment.

    Can Progent help us integrate and manage WatchGuard firewalls?
    Progent's WatchGuard experts can show you how to deploy WatchGuard Firepower Firewall/VPN security appliances that align with your security needs and budget. Progent can assist you to maintain outdated WatchGuard firewall appliances or migrate to current WatchGuard Firebox firewalls. To find out about Progent's consulting services for WatchGuard security gateways, visit WatchGuard firewall configuration expertise.

    Does Progent offer network monitoring support?
    Progent offers a selection of Network Support Packages built around the proactive problem solving capabilities of Microsoft System Center Operations Manager, a cutting-edge network management software platform that tracks the reliability, speed and security of your information network and identifies anomalies before they can bring down your system. To provide additional insight about the performance and robustness of your system environment, Progent can help you deploy and operate popular network monitoring tools powered by Linux.

    Can Progent help me integrate my Mac workstations with Exchange-based email?
    Progent's Microsoft-certified staff and consultants for Virtual PC for Mac technology can help you to integrate your Apple macOS and OS X desktops with your Exchange server through comprehensive Office 365 Outlook for Mac consulting. Progent will make sure that your Exchange Server is optimally configured and that WebDAV, LDAP and Outlook Web App are properly enabled and tested. Progent can also provide a broad array of Microsoft Exchange support including integration, diagnostics, security management, mobile support, performance tuning, plus spam and virus protection and email encryption. Progent also offers tailored one-on-one macOS webinars.

    Does Progent provide consulting services for Microsoft Small Business Server?
    Although the Small Business Server product line has been terminated, this software bundle remains popular. Progent offers extensive Microsoft SBS consulting services for all versions of the platform. Also, Progent's Windows Server 2012 R2 Essentials consulting experts can assist your organization to evaluate the potential advantages of moving from a locally hosted datacenter based on Small Business Server version 2011 or earlier to a more cloud-centric network by carrying out a migration to Windows Server 2012 R2 Essentials and to Microsoft's cloud-based applications. Whether your servers and applications are hosted on an on premises datacenter, in the cloud, or across a combination of of environments, Progent offers comprehensive consulting, technical support, and software design and programming services for Microsoft's strategic platforms including Windows Server, Exchange, SharePoint, and SQL Server.

    Can Progent help us provide secure and easy cloud integration for our at-home workers?
    Progent can assist small and medium-size organizations to set up their home-based workforce with safe and efficient access to cloud services. To learn about how Progent can assist you to set up robust Cloud connnections for their telecommuters, refer to cloud integration consulting expertise for a remote workforce.

    Can Progent help our business relocate our IT infrastructure?
    Progent offers Microsoft and Cisco-certified IT experts who can assist you with a seamless IT infrastructure relocation to a new facility, including data center design and setup, project management, defining a comprehensive security plan that includes physical site security, ISP and telecommunications carrier selection and synchronization, and efficient system updates. Progent can also help you to identify a remote data center to support your key servers, plan your environment, and provide continuing colocation site IT services.

    What is Managed Network Monitoring and how can it help my business?
    Managed Network Monitoring is a class of co-sourcing that permits your in-house IT staff to benefit from the server monitoring services of an outside IT support group. If your business has a small internal IT staff, Progent's Managed Network Monitoring co-sourcing offering is an affordable way to increase system uptime, performance and security.

    Key features of Progent's Managed Network Monitoring Package include:

  • Progent performs a needs assessment and configures Operations Manager
  • Progent sets up a remote Microsoft Operations Manager server to track your IT system
  • Progent provides Helpdesk support services, coordinated with Microsoft Operations Manager
  • Progent remotely tracks, diagnoses, and/or resolves problems
  • Progent provides regular service maintenance including installation of service packs and security updates
  • Network Appliances must be under vendor's on-premises warranty service



    More Questions and Answers

    If your small business is in Morgan Hill, Gilroy or anywhere in Silicon Valley and you are in need of computer help, IT outsourcing, or advanced services from a Progent professional, call 408-465-8400 or visit Contact Progent.



    An index of content::

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  • WSUS Professional
    Consultant Services WSUS

    Microsoft Windows Server Update Services enables information technology managers to install and monitor the latest Microsoft patches and security releases to Windows Server 2000, Windows Server 2003, and Microsoft Windows XP operating systems. By using Microsoft SUS, IT staff can fully and effortlessly manage the installation of patches that are released through Microsoft Update to servers and workstations in a company. Progent can help you with complex details of the initial configuration of Microsoft Software Update Services such as designing the Microsoft Windows Server Update Services deployment, setting up client's workstations, defining the Group Policy settings, and making sure your Microsoft Windows Server Update Services Group Policy Object is associated with an Active Directory container that makes sense for your system environment.

  • Specialists Microsoft Project Server Scheduling Technology Professional Microsoft Project Server Scheduling
  • Support for IT Service Firms Computer Consultant Consulting for IT Service Firms Online Troubleshooting
  • System Center 2012 Virtual Machine Manager Network Consultants Expert Microsoft Certified IT Services System Center 2012 Virtual Machine Manager
  • System Center MOM Consultancy Engineer System Center MOM
  • Technical Support Services Xen Hypervisor 24/7 Citrix Xen Hypervisor Engineers
  • Technology Consulting Exchange 2013 Load Balancing Exchange 2013 EAC Support Outsourcing

  • Information Technology Consulting iPad and Outlook Web App
    Mac Email client for Exchange Online Consulting

    Exchange Servers and Apple Mac computers can work together efficiently. Progent's Apple and Microsoft certified consultants can show you how to set up Microsoft Entourage and Microsoft Exchange Server so your Apple Macintosh users can work closely with teammates who run Outlook. With Microsoft Exchange and Entourage 2008 for Mac, Exchange and Apple Macintosh software can collaborate, enabling Mac users to get and transmit messages, search the GAL, import addresses, synchronize appointments, and invite fellow workers to meetings via your Exchange account. Progent will make sure that your Microsoft Server is properly configured and that LDAP and Outlook Web connectivity are working. Progent also offers customized one-on-one Entourage education.

  • Technology Consulting SCOM 2012 R2 Data center Monitoring Support Outsourcing
  • Telecommuter Endpoint Management Online Help Remote Support At Home Workers Endpoint Management
  • Top Amazon Marketplace Web Service Coder Amazon Marketplace Web Service programming Developer Firm
  • Top Network Engineer VirtualPC for Apple Mac Remote Desktop Connection Client for Mac Consultants

  • NetDocuments ndOffice Specialist
    NetDocuments Document Management System Engineer

    NetDocuments (NetDocs) is a cloud-based document management system (DMS) built specifically for legal workflows. Progent can provide online access to NetDocuments experts who can assist your law firm to design, deploy, manage, tune, or troubleshoot a document management system (DMS) environment powered by NetDocs.

  • Top Office 365 AD Connect Integration Services Office 365 migration PowerShell Professional
  • Top Ranked Support and Integration At Home Employees Collaboration Software Remote Workers Collaboration Computer Consulting
  • Top Rated Cisco VoIP System Consultant Cisco Certified CCIE Integration Firms
  • Top Rated Microsoft Lync Server Instant Messaging Support Outsourcing Lync Server 2013 and SQL Server Specialists
  • Ubiquiti UniFi WiFi AP Engineers Ubiquiti UniFi switch Consultant
  • Web Application Security Evaluation Consultant Services Largest Technology Professional Wireless Security Inventory
  • Windows 7 Integration Technology Consulting Online Troubleshooting Windows 7 Evaluation
  • Windows Server 2008 DirectAccess Configuration Windows Server 2008 Active Directory Computer Consulting

  • Remote Codian Consultants
    Videoconferencing Support and Setup

    Progent can provide the expertise of a veteran consultant with years of hands-on experience configuring, managing, and upgrading telepresence platforms from leading suppliers such as Cisco, TANDBERG, Polycom, LifeSize, and Radvision. Progent can work with your internal network support group, your Internet Service Provider, and your video conferencing technology supplier to help your company increase the strategic value of your telepresence solution.

  • Windows Server 2012 R2 Private Cloud Consultants Windows Server 2012R2 Clustering Support and Help
  • Windows and Solaris IT Consultant UNIX, Windows Consultant Services
  • Wireless Site Survey Help and Support Wi-Fi RF Coverage Maps Remote Consulting
  • XenApp Windows Application Delivery Engineer Application Delivery Engineers
  • wireless IP phones and Meraki APs Integration Support CCIE Expert Certified wireless IP phone security Technology Consulting