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More Questions and Answers

Can Progent help configure and integrate Cisco wireless VoIP phones?
Creating solutions with Cisco's wireless VoIP phones usually requires that IT teams configure and fine tune many key pieces of your wireless environment such as wireless access points, switches, Cisco wireless LAN controllers, and management software. Progent's Cisco wireless VoIP phone configuration experts offer online and on-premises assistance to help you create and manage a Cisco wireless IP phone deployment by delivering integration services that range from troubleshooting the set up of a wireless IP phone or AP to providing comprehensive project management outsourcing or co-sourcing services for modernizing the Wi-Fi architecture of a campus.

How can Progent help us configure and manage Wi-Fi networks based on Ubiquiti UniFi Wi-Fi access points?
Ubiquiti's UniFi family of Wi-Fi infrastructure devices includes a wide selection of Wave 2 802.11ax Wi-Fi APs, security gateways, and switches. UniFi appliances installed across multiple sites with thousands of access points can be remotely provisioned and managed with Ubiquiti's free UniFi Controller software, which centralizes and streamlines deployment, discovery, administration, optimization, troubleshooting, monitoring, and analytics. Progent can provide the expertise of seasoned Wi-Fi professionals who can help you to determine the value of UniFi technology for your business and assist you to plan, deploy, manage, and troubleshoot your UniFi solution. To learn more, see Ubiquiti UniFi Wi-Fi access points consulting and wireless LAN integration services.

Can Progent provide the consultation of a CISA-certified cybersecurity auditor?
The Certified Information Systems Auditor (CISA) credential is a prestigious achievement that indicates mastery in IS security audit and control. Certified by the American National Standards Institute (ANSI), the CISA accreditation has candidates pass a comprehensive test given by the ISACA professional group. Progent offers the expertise of a CISA-Premier Cybersecurity audit consultant trained to help businesses in the areas of information systems audit process, IT governance, systems and architecture ROI, IT service delivery, safeguarding of information resources, and business continuity planning.

How can Progent help us set up a private cloud?
Progent's ProSight Virtual Hosting and management service offers complete hosting of a small or mid-size company's production servers in an environment that gives the highest level of dependability and expandability and is also easy to move to any data center. Progent's Private Cloud hosting and management services are based upon proven virtualization architectures that enable small companies with mixed- platform IT systems to save significantly on the expense of capital equipment, infrastructure support, and network administration while achieving enterprise-class reliability and an unprecedented degree of vendor flexibility. Find out about Progent's ProSight portfolio of managed IT services for small and mid-size businesses.

Can Progent help us integrate teleconferencing services for our at-home workers?
Progent can assist small and medium-size businesses to configure and debug video conferencing technology to enable their telecommuters to interact safely and efficiently with teammates and clients. To find out about ways Progent's consultants can help companies to install and manage teleconferencing applications for at-home workers, see video conferencing expertise for teleworkers.

How can Progent help us integrate our business software with Amazon Marketplace Web Service?
Amazon Marketplace Web Service (Amazon MWS) is a collection of APIs that enables Amazon sellers to streamline their operations by automating key sales activities such as listings, orders, payments, inbound and outbound fulfillment, and reports. By tapping into Amazon's extensive online selling environment and automating their sales processes, merchants can broaden their reach, lower their operating costs, accelerate response time to customers, and add to their bottom line. Progent's Amazon Marketplace Web Service developers can collaborate with your development team and provide programming, workflow integration, project management support, and training so you can shorten development time and costs and expedite your ROI.

Does Progent provide consulting services for Microsoft Small Business Server?
Even though the Small Business Server (SBS) family is no longer offered by Microsoft, this software bundle is still in wide use. Progent provides extensive Microsoft Small Business Server consulting services for all versions of the product. Also, Progent's Windows Server 2012 R2 Essentials consultants can assist your organization to assess the possible benefits of moving from an on-premises datacenter based on SBS version 2011 or earlier to a more cloud-centric computing model by carrying out a migration to Windows Server Essentials and to Microsoft's cloud-hosted application suite. Regardless whether your resources are hosted on an on premises datacenter, in the Microsoft Cloud, or across a hybrid mix of environments, Progent can provide full-service consulting, troubleshooting, and software development services for Microsoft's strategic business products including Windows Server, Exchange, SharePoint Server, and Microsoft SQL Server.

Does Progent support Microsoft and Cisco technology exclusively?
Progent's concentration is Microsoft software and Cisco networking products, but Progent has deep experience in the architecture, installation, and integration of cohesive networks that incorporate products from various popular vendors. Support services offered by Progent include Mac and iPad consulting, Linux support, Sun expertise, Apple iPhone and iPad integration, Google Android phone and tablet integration, RIM BlackBerry integration, Citrix consulting, plus technical services for Computer Associates, HP/Compaq, Dell Computers, IBM, Symantec, Trend Micro, VERITAS, and WatchGuard.

Can Progent help me integrate and manage iPhones connected to our network?
Progent's iPhone and iPad integration consultants can provide cost-effective online assistance to assist your business to plan, deploy, and troubleshoot any aspect of your iPhone and Windows integration efforts and is available for short-term tasks to help you through specific technical bottlenecks or major engagements to help you finish business-critical projects on schedule and within budget. Progent has experience in on-premises, cloud-centric, or hybrid networks and can help you create or maintain a resilient, secure and scalable network infrastructure that aligns with your mode of computing. Progent can also provide online and onsite training to show you how to manage and use your iPhones and iPads in a secure, team-oriented ecosystem that optimizes the business value of your IT system.

What are the advantages of being a Microsoft-certified Partner?
Because Progent is a Microsoft-certified Partner, each Progent MCSE support expert and IT consultant has access to the technical and educational resources needed to provide the best computer help available. Progent has world-class expertise in the design, deployment and maintenance of Microsoft-based business solutions. Progent's Microsoft-certified consultants offer Active Directory and Azure Active Directory expertise, Exchange Server 2019 troubleshooting, Microsoft Exchange 2016 Server upgrade support, Microsoft Exchange 2013 Server integration, Windows Server 2019 upgrade services, Windows Server 2016 hybrid cloud solutions, Windows Server 2012 R2 integration, Microsoft Windows Server 2008 migration help, plus Windows 10 migration support, Windows 8.1 consulting expertise, Microsoft Office 365 application development and training, and Microsoft Dynamics GP programming.

Can Progent help us integrate and troubleshoot our Cisco VoIP phones and IP video phones?
Progent's Cisco VoIP phone and video IP phone consultants can assist you to integrate, maintain, and debug Cisco VoIP phones, desktop video IP phones and wireless IP handsets. Progent can provide expertise for all versions of Cisco's IP phones from discontinued Voice over IP products to the latest HD media phones. Progent's IP telephony experts can also assist you to integrate your VoIP phones and video IP phones with Cisco Unified CM, originally known as CallManager, or with Unified CM Express to create a an advanced IP-PBX ecosystem for unified messaging and collaboration. Progent can also help you to configure Cisco Unified CM apps like Unified CM IM and Presence Service with Jabber support, Unity Express for voicemail, Cisco Unified Mobility for Single Number Reach (SNR, and Unified Contact Center Enterprise (Unified CCE) for creating a highly automated customer contact center. Progent's consultants can deliver support with all aspects of Cisco IP Phone integration including designing dial plans, solving IP phone registration issues, configuring SIP trunks and CUBE internetworking, deploying ISR G2 routers with CUBE VoIP networking capability, and creating Cisco UCS server clustering and Cisco Survivable Remote Site Telephony solutions for high availability.

Can Progent help us to deploy System Center 2016 Virtual Machine Manager to manage our hybrid cloud network?
System Center 2016 Virtual Machine Manager is part of Microsoft's System Center 2016 family of IT infrastructure monitoring and management products and is intended to offer a centralized mechanism for configuring and managing virtualized fabric and services across hybrid environments that can incorporate private clouds and Azure publics cloud resources. Progent's SCVMM 2016 consulting experts can assist organizations of all sizes with any aspect of building, implementing, and managing a SCVMM 2016 solution. Progent can review your virtualization topology, help you upgrade efficiently from older versions of VMM, develop processes for creating and deploying VMs and VM hosts, design high-availability compute and storage clusters, connect your private cloud infrastructure with public cloud services, set up virtual switches and load balancers, develop and debug PowerShell scripts, and help you evaluate the potential advantages of the latest technologies like Storage Replica and Shielded VMs. Progent's certified virtualization professionals offer advanced Hyper-V consulting and VMware ESXi expertise.

How can Progent help us take full advantage of Microsoft Project Server?
Progent's certified Microsoft Project Server consultants offer advanced remote and onsite support services for Microsoft Project Server as well as for Microsoft platforms that integrate in conjunction with Microsoft Project Server. Consulting support services provided by Progent include Project Professional planning and support, SharePoint Server 2013 planning and configuration, Microsoft SQL Server 2016 integration, Microsoft SQL Server 2014 integration, Microsoft Exchange 2016 Server upgrade support, Exchange Server 2013 consulting, Excel 2016 and Microsoft Office 365 Excel development, and Office PowerPoint and Visio online classes. Progent offers access to Cisco-certified CCIE consultants to help your company to optimize your environment to accommodate local, branch, at-home, and mobile users so they can use Microsoft Project Server 2010 to collaborate securely and productively. Progent's certified security engineers can help your IT team to plan and enforce security workflows that protect sensitive business information without disrupting productive information exchange.



More Questions and Answers

If your small business is in Mountain View or anywhere in Silicon Valley and you are looking for computer support, IT outsourcing, or high-level services from a certified Progent consultant, call 408-240-9400 or visit Contact Progent.



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    Network Services Monitoring Computer Consultant

    ProSight WAN Watch is an infrastructure management service that makes it easy and affordable for small and mid-sized businesses to diagram, monitor, optimize and troubleshoot their networking appliances like routers, firewalls, and access points plus servers, client computers and other networked devices. Using cutting-edge Remote Monitoring and Management technology, ProSight WAN Watch makes sure that infrastructure topology maps are kept current, captures and manages the configuration of almost all devices on your network, monitors performance, and sends notices when issues are detected. By automating time-consuming management activities, ProSight WAN Watch can knock hours off common tasks such as network mapping, expanding your network, finding devices that require critical updates, or isolating performance bottlenecks.

  • Windows Server 2019 Scale Out Clusters Remote Troubleshooting Windows 2019 Disaster Recovery IT Consulting
  • Windows Small Business Server 2008 Specialist Microsoft Windows SBS Consultant Services

  • Integration Support Server and Desktop Monitoring and Reporting
    ProSight Remote Monitoring and Reporting Online Support Services

    ProSight LAN Watch is Progentís server and desktop remote monitoring service that uses advanced remote monitoring and management (RMM) techniques to keep your network operating at peak levels by tracking the health of vital devices that power your information system. When ProSight LAN Watch uncovers an issue, an alarm is sent immediately to your designated IT management staff and your assigned Progent consultant so that all looming problems can be resolved before they can disrupt productivity.

  • Work from Home Endpoint Management Help and Support Remote Workers Endpoint Management IT Services
  • iPad Support and Integration Online Help Mac

  • Windows Server 2016 Hyper-V Technology Consulting Services
    Windows Server 2016 Failover Clusters Network Consultant

    Progent's Windows Server 2016 disaster recovery/business continuity consultants can help you to design a disaster recovery system based on Microsoft's most advanced Failover Clustering tools including Cluster Operating System Rolling Upgrade for non-disruptive migration to Windows Server 2016, Storage Replica for zero-data-loss Recovery Point Objective (RPO), Storage Spaces Direct for high-performance storage clusters using industry-standard equipment, Virtual Machine Load Balancing for improving the performance and resilience of Failover Clusters while reducing TCO and operational expenses, and Cloud Witness for fast, economical creation of a failover cluster quorum arbitration point.

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