Silicon Valley
Mountain View, Sunnyvale, Cupertino:
Microsoft and Cisco Computer Services Consulting
Q&A
Onsite Service Available in Mountain View, Sunnyvale, Cupertino, Los Altos , Los Altos Hills
- Can Progent help configure and integrate Cisco wireless VoIP phones?
- How can Progent help us configure and manage Wi-Fi networks based on Ubiquiti UniFi Wi-Fi access points?
- Can Progent provide the consultation of a CISA-certified cybersecurity auditor?
- How can Progent help us set up a private cloud?
- Can Progent help us integrate teleconferencing services for our at-home workers?
- How can Progent help us integrate our business software with Amazon Marketplace Web Service?
- Does Progent provide consulting services for Microsoft Small Business Server?
- Does Progent support Microsoft and Cisco technology exclusively?
- How can Progent help me migrate from a POP3 email system to Microsoft Exchange Server 2016?
- What are the advantages of being a Microsoft-Certified Partner?
- Can Progent help us integrate and troubleshoot our Cisco VoIP phones and IP video phones?
- Can Progent help us to deploy System Center 2016 Virtual Machine Manager to manage our hybrid cloud network?
- How can Progent help us take full advantage of Microsoft Project Server?
Creating solutions with Cisco's wireless VoIP phones usually requires that IT teams configure and fine tune many key pieces of your wireless environment such as wireless access points, switches, Cisco wireless LAN controllers, and management software. Progent's Cisco wireless VoIP phone configuration experts offer online and on-premises assistance to help you create and manage a Cisco wireless IP phone deployment by delivering integration services that range from troubleshooting the set up of a wireless IP phone or AP to providing comprehensive project management outsourcing or co-sourcing services for modernizing the Wi-Fi architecture of a campus.
How can Progent help us configure and manage Wi-Fi networks based on Ubiquiti UniFi Wi-Fi access points?
Ubiquiti's UniFi family of Wi-Fi infrastructure devices includes a wide selection of Wave 2 802.11ax Wi-Fi APs, security gateways, and switches. UniFi appliances installed across multiple sites with thousands of access points can be remotely provisioned and managed with Ubiquiti's free UniFi Controller software, which centralizes and streamlines deployment, discovery, administration, optimization, troubleshooting, monitoring, and analytics. Progent can provide the expertise of seasoned Wi-Fi professionals who can help you to determine the value of UniFi technology for your business and assist you to plan, deploy, manage, and troubleshoot your UniFi solution. To learn more, see Ubiquiti UniFi Wi-Fi access points consulting and wireless LAN integration services.
Can Progent provide the consultation of a CISA-certified cybersecurity auditor?
The Certified Information Systems Auditor (CISA) credential is a prestigious achievement that indicates mastery in IS security audit and control. Certified by the American National Standards Institute (ANSI), the CISA accreditation has candidates pass a comprehensive test given by the ISACA professional group. Progent offers the expertise of a CISA-Premier Cybersecurity audit consultant trained to help businesses in the areas of information systems audit process, IT governance, systems and architecture ROI, IT service delivery, safeguarding of information resources, and business continuity planning.
How can Progent help us set up a private cloud?
Progent's ProSight Virtual Hosting and management service offers complete hosting of a small or mid-size company's production servers in an environment that gives the highest level of dependability and expandability and is also easy to move to any data center. Progent's Private Cloud hosting and management services are based upon proven virtualization architectures that enable small companies with mixed- platform IT systems to save significantly on the expense of capital equipment, infrastructure support, and network administration while achieving enterprise-class reliability and an unprecedented degree of vendor flexibility. Find out about Progent's ProSight portfolio of managed IT services for small and mid-size businesses.
Can Progent help us integrate teleconferencing services for our at-home workers?
Progent can assist small and medium-size businesses to configure and debug video conferencing technology to enable their telecommuters to interact safely and efficiently with teammates and clients. To find out about ways Progent's consultants can help companies to install and manage teleconferencing applications for at-home workers, see video conferencing expertise for teleworkers.
How can Progent help us integrate our business software with Amazon Marketplace Web Service?
Amazon Marketplace Web Service (Amazon MWS) is a collection of APIs that enables Amazon sellers to streamline their operations by automating key sales activities such as listings, orders, payments, inbound and outbound fulfillment, and reports. By tapping into Amazon's extensive online selling environment and automating their sales processes, merchants can broaden their reach, lower their operating costs, accelerate response time to customers, and add to their bottom line. Progent's Amazon Marketplace Web Service developers can collaborate with your development team and provide programming, workflow integration, project management support, and training so you can shorten development time and costs and expedite your ROI.
Does Progent provide consulting services for Microsoft Small Business Server?
Even though the Small Business Server (SBS) family is no longer offered by Microsoft, this software bundle is still in wide use. Progent provides extensive Microsoft Small Business Server consulting services for all versions of the product. Also, Progent's Windows Server 2012 R2 Essentials consultants can assist your organization to assess the possible benefits of moving from an on-premises datacenter based on SBS version 2011 or earlier to a more cloud-centric computing model by carrying out a migration to Windows Server Essentials and to Microsoft's cloud-hosted application suite. Regardless whether your resources are hosted on an on premises datacenter, in the Microsoft Cloud, or across a hybrid mix of environments, Progent can provide full-service consulting, troubleshooting, and software development services for Microsoft's strategic business products including Windows Server, Exchange, SharePoint Server, and Microsoft SQL Server.
Does Progent support Microsoft and Cisco technology exclusively?
Progent's concentration is Microsoft software and Cisco networking products, but
Progent has deep experience in the architecture, installation, and integration of cohesive networks
that incorporate products from various popular vendors. Support services offered by Progent include Mac and iPad consulting, Linux support, Sun expertise, Apple iPhone and iPad integration, Google Android phone and tablet integration, RIM BlackBerry integration, Citrix consulting, plus technical services for Computer Associates, HP/Compaq,
Dell Computers, IBM, Symantec, Trend Micro, VERITAS, and WatchGuard.
Can Progent help me integrate and manage iPhones connected to our network?
Progent's iPhone and iPad integration consultants can provide cost-effective online assistance to assist your business to plan, deploy, and troubleshoot any aspect of your iPhone and Windows integration efforts and is available for short-term tasks to help you through specific technical bottlenecks or major engagements to help you finish business-critical projects on schedule and within budget. Progent has experience in on-premises, cloud-centric, or hybrid networks and can help you create or maintain a resilient, secure and scalable network infrastructure that aligns with your mode of computing. Progent can also provide online and onsite training to show you how to manage and use your iPhones and iPads in a secure, team-oriented ecosystem that optimizes the business value of your IT system.
What are the advantages of being a Microsoft-certified Partner?
Because Progent is a Microsoft-certified Partner, each Progent MCSE support expert and IT consultant has access to the technical and educational resources needed to provide the best computer help available. Progent has world-class expertise in the design, deployment and maintenance of Microsoft-based business solutions. Progent's Microsoft-certified consultants offer Active Directory and Azure Active Directory expertise, Exchange Server 2019 troubleshooting, Microsoft Exchange 2016 Server upgrade support, Microsoft Exchange 2013 Server integration, Windows Server 2019 upgrade services, Windows Server 2016 hybrid cloud solutions, Windows Server 2012 R2 integration, Microsoft Windows Server 2008 migration help, plus Windows 10 migration support, Windows 8.1 consulting expertise, Microsoft Office 365 application development and training, and Microsoft Dynamics GP programming.
Can Progent help us integrate and troubleshoot our Cisco VoIP phones and IP video phones?
Progent's Cisco VoIP phone and video IP phone consultants can assist you to integrate, maintain, and debug Cisco VoIP phones, desktop video IP phones and wireless IP handsets. Progent can provide expertise for all versions of Cisco's IP phones from discontinued Voice over IP products to the latest HD media phones. Progent's IP telephony experts can also assist you to integrate your VoIP phones and video IP phones with Cisco Unified CM, originally known as CallManager, or with Unified CM Express to create a an advanced IP-PBX ecosystem for unified messaging and collaboration. Progent can also help you to configure Cisco Unified CM apps like Unified CM IM and Presence Service with Jabber support, Unity Express for voicemail, Cisco Unified Mobility for Single Number Reach (SNR, and Unified Contact Center Enterprise (Unified CCE) for creating a highly automated customer contact center. Progent's consultants can deliver support with all aspects of Cisco IP Phone integration including designing dial plans, solving IP phone registration issues, configuring SIP trunks and CUBE internetworking, deploying ISR G2 routers with CUBE VoIP networking capability, and creating Cisco UCS server clustering and Cisco Survivable Remote Site Telephony solutions for high availability.
Can Progent help us to deploy System Center 2016 Virtual Machine Manager to manage our hybrid cloud network?
System Center 2016 Virtual Machine Manager is part of Microsoft's System Center 2016 family of IT infrastructure monitoring and management products and is intended to offer a centralized mechanism for configuring and managing virtualized fabric and services across hybrid environments that can incorporate private clouds and Azure publics cloud resources. Progent's SCVMM 2016 consulting experts can assist organizations of all sizes with any aspect of building, implementing, and managing a SCVMM 2016 solution. Progent can review your virtualization topology, help you upgrade efficiently from older versions of VMM, develop processes for creating and deploying VMs and VM hosts, design high-availability compute and storage clusters, connect your private cloud infrastructure with public cloud services, set up virtual switches and load balancers, develop and debug PowerShell scripts, and help you evaluate the potential advantages of the latest technologies like Storage Replica and Shielded VMs. Progent's certified virtualization professionals offer advanced Hyper-V consulting and VMware ESXi expertise.
How can Progent help us take full advantage of Microsoft Project Server?
Progent's certified Microsoft Project Server consultants offer advanced remote and onsite support services for Microsoft Project Server as well as for Microsoft platforms that integrate in conjunction with Microsoft Project Server. Consulting support services provided by Progent include Project Professional planning and support, SharePoint Server 2013 planning and configuration, Microsoft SQL Server 2016 integration, Microsoft SQL Server 2014 integration, Microsoft Exchange 2016 Server upgrade support, Exchange Server 2013 consulting, Excel 2016 and Microsoft Office 365 Excel development, and Office PowerPoint and Visio online classes. Progent offers access to Cisco-certified CCIE consultants to help your company to optimize your environment to accommodate local, branch, at-home, and mobile users so they can use Microsoft Project Server 2010 to collaborate securely and productively. Progent's certified security engineers can help your IT team to plan and enforce security workflows that protect sensitive business information without disrupting productive information exchange.
An index of content::
Cisco Help Desk Specialists
Help and Support Microsoft Help Desk
The Contact Center service delivery model adopted by Progent gives small and midsize businesses an affordable option to dependence on independent service individuals by offering extensive expertise accessible to numerous engineering groups, optional round-the-clock access to urgent assistance, fast escalation to top-level experts for handling the most difficult issues, service consistency and dependability, prompt follow through enforced by seasoned support managers, a choice of easy-to-use ways for initiating support jobs, and a high level of progress transparency enabled by ticket updates and accessible through a web-based portal.
Meraki Wireless Access Point Online Troubleshooting
Cisco Experts Meraki 802.11ac Access Point Network Engineer
Progent's Cisco Meraki wireless AP consultants provide remote and on-premises support to assist organizations of any size to design, deploy, manage, expand or troubleshoot Wi-Fi networks that utilize Cisco Meraki wireless access points. Progent can help you to configure and support Meraki-based wireless infrastructure for environments that can range from a teleworker's home or a branch office to a large campus or a multi-site enterprise. Progent can also assist you to integrate additional Cisco technology including switches, routers and ASA firewalls to create a seamless network infrastructure that delivers identical connectivity, performance, security compliance, ease of management and availability for wired and Wi-Fi clients irrespective of their mobility or computing device.
Top Rated SMS Server Upgrade Remote Consulting
Microsoft Certified Expert SMS Server Migration Specialist
Progent’s Microsoft experts provide small and medium size businesses enterprise-level consulting services for SMS Server and Configuration Manager, Microsoft's solutions for update and deployment management. Configuration Manager is Microsoft's new title for the change management platform formerly called Systems Management Server. Configuration Manager offers a variety of enhancements to Microsoft Systems Management Server 2003 including comprehensive automation, integrated Windows Vista Windows Server 2008 support, NAP security support, and boot image management. Progent’s certified consulting professionals can help you use SMS Server or Configuration Manager 2007 economically for streamlined OS and application installation, security patch administration, software tracking, and software license reconciliation. Progent's consultants can also assist you to migrate efficiently from Systems Management Server 2003 to System Center Configuration Manager.
Remote Troubleshooting Aironet 1600 Access Point
Aironet AP Management Consulting Services
Progent's Cisco-certified wireless experts can help businesses of all sizes to design, deploy, manage and troubleshoot Cisco Aironet Wi-Fi access point environments to provide the performance, range, capacity, expandability, security and ease of management needed for seamless connectivity between Wi-Fi and wired network infrastructure. Progent offers efficient online and on-premises consulting services for end-of-life and new-generation 802.11ac Aironet wireless access points and Progent can help your business design and manage wireless solutions that include indoor and outdoor Aironet Wi-Fi APs.
Chief Information Officer Technical Support
Consultant Chief Information Officer
Progent can supply small companies with an information management expert who can function as a part-time CIO. This part-time Chief Information Officer can offer strategic direction to help you deploy sensible IT products to enhance business operations so they align better with your business goals. Your business can create and install a well conceived IT plan without incurring the cost of a full-time Chief Information Officer.
24-7 Online Troubleshooting Small Business Server 2008
Small Business Server 2008 Network Consulting
Microsoft Small Business Server (SBS) is a low-cost collection of essential servers that offers the basis for a powerful but manageable information. The IT demands of the Microsoft .NET components included with Microsoft Small Business Server 2011 calls for a network consultant with real-world experience planning and building cohesive, comprehensive business technology environments. Progent's Microsoft SBS Server consultants have an average of more than 10 years of background supporting computer networks based on Microsoft technology. This background ensures you results in installing, managing, and maintaining IT environments that include the Microsoft SBS Server suite of servers and applications.
Professionals PIX 500 Firewall
Specialists PIX
Cisco's PIX firewalls have reached end of life and Cisco may no longer support these devices. Progent still offers consulting assistance for Cisco's PIX 500 firewalls to help you with management and troubleshooting and Progent can in addition help you assess whether to migrate to the latest firewall products from Cisco. Progent's Cisco-certified specialists can help your company design and carry out a smooth migration to Cisco ASA 5500-X firewalls based on industry best practices.
Remote Troubleshooting Wireless Access Point
802.11ac Wireless Computer Engineer
Progent's Cisco-certified wireless technology experts can help organizations to deploy, administer, and debug Cisco wireless devices such as Aironet and Meraki Wave 2 Wi-Fi access points (APs) plus Cisco's Wireless Network Controllers.
RDBMS Technical Support
Database Programming Professionals
Progent's certified database consultants offer small and midsize businesses online support for popular RDBMS products including Microsoft SQL Server, Oracle, MySQL, and Microsoft Office Access. Support services offered by Progent include installation and configuration, database design and programming, administration support, synchronization strategies, capacity planning, performance tuning, migration, security and compliance, backup/restore systems, problem solving, and webinar training.
Technology Consulting Services Dynamics GP Software
Great Plains Online Troubleshooting
important characteristics of Microsoft Dynamics GP accounting include a modular structure that lets you buy only the functionality you require, a standardized foundation based on Microsoft technologies to safeguard your investment and offer a tightly interconnected environment, enhanced reporting services that permit you to track all activities, income and spending and sales patterns, compatibility with Microsoft Office to enable access to corporate information, the ability to integrate data from almost any database or workstation software into Microsoft Dynamics GP, plus an open design that makes it easy to develop specialized programs. Progent can help you configure and support a reliable, protected server and communications infrastructure to support Dynamics GP, and can offer expert GP support professionals to show you how to convert the powerful features of Microsoft Dynamics GP/Great Plains accounting into a high-value business management solution.
Biggest CRISC Certified Risk and Information Systems Control Analyst Engineer
Services CRISC Certified Network Risk and Information Systems Control Architect
Progent offers the guidance of a CRISC-certified risk management consultant to assist your company to design and deploy an enterprise risk management solution based on best practices identified by CRISC and geared to align with your company's risk appetite, business goals, and IT budget.
Microsoft Exchange 2016 Migration Planning On-site Technical Support
Remote Technical Support Microsoft Exchange Server 2016 Upgrade Planning
Progent can help your business in all phases of your migration to Microsoft Exchange Server 2016 such as planning high availability (HA) architecture for an on-premises, Microsoft cloud connected or hybrid environment; CAL licensing compliance for Exchange 2016 Server and Windows Server 2012 R2 or later; migrating mailboxes; Windows Hyper-V design; specifying storage capacity required for your virtual machines, databases and log files; setting up hardware load balancing for fault-tolerant CAS services; designing, configuring and testing Exchange and Windows Servers and DAG groups; integration with SharePoint; updating the firewall; creating SSL certs; performing client integration with Office desktop or Microsoft Office 365; and configuring Outlook on the web.
Windows 10 Training Professional
Windows 10 Installation Online Help
Progent's Microsoft-certified consultants can help organizations of all sizes to evaluate Windows 10 or to upgrade to Windows 10 from any earlier release of Microsoft Windows. Online and onsite assessment and upgrade support for Microsoft Windows 10 provided by Progent include ROI estimates, project management, application and driver compatibility testing, test lab systems, Hyper-V virtualization strategies, Cloud and hybrid solutions, mobile device management, telecommuter connectivity, data and identity security, automated deployment and management, network design, wired/wireless convergence, business continuity planning, webinar training for network management personnel and users, and ongoing consulting support.
WLAN controller Professional
2500 Wireless Controller Remote Support Services
Cisco's Catalyst line of Wi-Fi controllers streamline the administration of wireless LANs by unifying the provisioning and management of Wi-Fi access points, optimizing Wi-Fi performance by reducing the impact of radio frequency congestion, improving wireless uptime with rapid failover, and strengthening data security by detecting threats and filtering network traffic according to user type and location. Progent's Wi-Fi consultants can help your business to deploy Cisco wireless LAN controllers to manage and monitor wireless LANs of any size. Progent can assist you to maintain and debug your existing Cisco Wi-Fi solution or implement an efficient transition to Cisco's modern Wi-Fi controller technology.
SCVMM 2016 and VMware Network Consultant
SCVMM 2016 Hyper-V Clusters Online Support
Microsoft System Center 2016 Virtual Machine Manager (SCVMM 2016) is a component of Microsoft's System Center 2016 suite of network management tools and is designed to provide a unified solution for deploying and managing virtualized datacenters across hybrid networks that can include private clouds and Microsoft Azure resources. Progent's SCVMM 2016 consulting experts can help organizations of all sizes with all facets of building, implementing, and managing a SCVMM 2016 ecosystem. Progent can review your virtualization architecture, help you upgrade efficiently from legacy versions of Virtual Machine Manager, develop processes for building and deploying virtual machines and hosts, design high-availability scale-out clusters, connect your datacenter infrastructure with public cloud services, set up virtual switches, develop and refine PowerShell scripts, and assist you to evaluate the strategic business benefits of the latest technologies such as Storage Spaces Direct and Host Guardian Service. Progent's certified virtualization professionals offer advanced Windows Hyper-V consulting and VMware vSphere support.
Top Ranked Meraki Management Remote Support Services
Meraki Switch Computer Consultant
Cisco's Meraki family of switches are intended for sites that go from small branches to campuses. Progent's Cisco-certified CCIE consultants can provide cost-effective remote consulting to help your company to design and implement an efficient network architecture that incorporates Meraki MS switches, simplify network monitoring and administration with Meraki's cloud-based management tools, define policies to maintain security, develop and test a disaster recovery strategy, and resolve issues related to any aspect of your Meraki deployment. Progent can also help you to integrate Meraki switches with Cisco's Nexus or Catalyst data center switches and with Meraki Wi-Fi access points to create a unified networking solution.
Catalyst 6800 Switch Network Consultants
CCDP Expert Certified Catalyst 3560 Switch Online Troubleshooting
With Cisco Catalyst switches for small and medium-sized businesses, Cisco enables organizations to gain all the benefits of bringing intelligence into their networks. Cisco's switch technology allows you to enable features to make your network infrastructure highly available to accommodate real-time requirements, scalable to facilitate future growth, safe enough to guard confidential data, and designed for differentiating and managing all traffic to streamline network performance. Progent's Cisco certified engineers can show you how to pick out and integrate Cisco Catalyst switches appropriate for your business. Also, Progent's certified security specialists can help you create a strategic security policy and set up Catalyst switches so they help enforce your security strategy. Catalyst switches that Progent supports include the Cisco Catalyst 2960 switches, Cisco Catalyst 3560 switches, Catalyst 4948 switches, and Cisco Catalyst 6500 Series Switches.
Professional SCSM 2016
Microsoft System Center 2016 Online Troubleshooting
Progent has over 10 years of experience configuring, and supporting the core platforms that make up Microsoft System Center and can help your organization to design, configure, maintain, and fix your Microsoft System Center 2012 R2 ecosystem to maximize the availability and performance of your applications and infrastructure across a mix of Windows and Linux/Unix operating systems and local and Cloud-connected fabric. Progent's consultants can help your organization to upgrade to the current edition of System Center from an older release or from another IT management solution to deliver the advantages of best-in-class deployment, automation, security, plus infrastructure and critical application performance monitoring.
Online Consulting Cisco Firepower NGFW Firewalls
Cisco ASA Firewall with Firepower Support Outsourcing
The new Cisco ASA 5500-X Family of firewalls with Firepower Services deliver significantly more value than Cisco's earlier firewalls and have superseded the ASA 5500 and PIX 500 security appliances for new installations. Progent's Cisco-certified CCIE network experts can assist you to maintain your existing PIX or ASA 5500 firewalls and upgrade to Cisco ASA 5500-X firewalls with Firepower Services. Progent can also help you to design, configure, optimize, manage and troubleshoot firewall environments based around Cisco ASA 5500-X firewalls with Firepower Services.
CISSP Certified Security Specialists
CISSP Certified Security Specialists
Progent's CISSP-certified cybersecurity experts can assist organizations of all sizes with any facet of IT security. Progent can help implement efficient cybersecurity systems that protect a small office against advanced malware attacks or Progent can plan, deploy, and monitor an end-to-end security strategy for hybrid enterprise networks that support onsite, online, and mobile users sharing IT resources distributed over multiple physical datacenters and public and private clouds.
Top Ranked Microsoft T-SQL Development Companies
Remote Migration Consultants SQL Server 2008
Progent's Microsoft-certified SQL Server application developers and database administrators can provide remote consulting to assist businesses of any size to build, manage, and maintain applications powered by the Microsoft SQL Server RDBMS and Microsoft's .NET architecture. Progent's SQL Server consultants can provide support for any phase of the application life cycle in environments that can include small business or departmental databases to VLDB applications and data warehousing.
24-7 Automatic Network Infrastructure Diagrams Technology Consulting
Network Services Monitoring Computer Consultant
ProSight WAN Watch is an infrastructure management service that makes it easy and affordable for small and mid-sized businesses to diagram, monitor, optimize and troubleshoot their networking appliances like routers, firewalls, and access points plus servers, client computers and other networked devices. Using cutting-edge Remote Monitoring and Management technology, ProSight WAN Watch makes sure that infrastructure topology maps are kept current, captures and manages the configuration of almost all devices on your network, monitors performance, and sends notices when issues are detected. By automating time-consuming management activities, ProSight WAN Watch can knock hours off common tasks such as network mapping, expanding your network, finding devices that require critical updates, or isolating performance bottlenecks.
Integration Support Server and Desktop Monitoring and Reporting
ProSight Remote Monitoring and Reporting Online Support Services
ProSight LAN Watch is Progent’s server and desktop remote monitoring service that uses advanced remote monitoring and management (RMM) techniques to keep your network operating at peak levels by tracking the health of vital devices that power your information system. When ProSight LAN Watch uncovers an issue, an alarm is sent immediately to your designated IT management staff and your assigned Progent consultant so that all looming problems can be resolved before they can disrupt productivity.
Windows Server 2016 Hyper-V Technology Consulting Services
Windows Server 2016 Failover Clusters Network Consultant
Progent's Windows Server 2016 disaster recovery/business continuity consultants can help you to design a disaster recovery system based on Microsoft's most advanced Failover Clustering tools including Cluster Operating System Rolling Upgrade for non-disruptive migration to Windows Server 2016, Storage Replica for zero-data-loss Recovery Point Objective (RPO), Storage Spaces Direct for high-performance storage clusters using industry-standard equipment, Virtual Machine Load Balancing for improving the performance and resilience of Failover Clusters while reducing TCO and operational expenses, and Cloud Witness for fast, economical creation of a failover cluster quorum arbitration point.
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