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More Questions and Answers

Can Progent help us integrate our network with Amazon AWS cloud services?
Progent's Amazon Web Services (AWS) planning and integration experts can provide affordable online consulting to assist companies of any size to integrate Amazon AWS cloud services such as Amazon EC2 for virtual machine hosting, Amazon Simple Storage Service (Amazon S3) for expandable low-latency storage, and Glacier for low-cost archival storage. Progent can assist you with every phase of Amazon AWS migration and troubleshooting including requirements analysis, readiness assessment, architectural design and review, testing, deployment, centralized administration, performance tuning, software license management, backup/restore solutions, and security and compliance. Progent can provide advanced expertise with firewall configuration and VPN connections and can show you how to create cloud-centric or hybrid ecosystems that efficiently integrate Amazon AWS services. Progent can provide occasional support or Progent can provide comprehensive project management outsourcing services to help you migrate efficiently to the Amazon AWS cloud platform.

What types of organizations can Progent help?
Progent provides IT outsourcing, Azure and Amazon AWS cloud integration and PC and mobile device help for small and midsize businesses, economical online IT consulting for local governments and school districts, plus remote office support and disaster recovery/business continuity solution design for enterprises. Progent's small company customers usually cannot afford the hassle and cost required to maintain their own full-fledged IT management team and depend on Progent for occasional guidance, integration and remediation. SMBs find it cost effective to utilize Progent's remote expertise on an occasional basis for jobs such as Microsoft Windows Server configuration, Exchange Server set up, network appliance upgrades, site relocation, hybrid cloud integration, or Call Center services. For enterprise-class disaster recovery/business continuity solutions, Progent can provide fast online or on-premises access to a Cisco-certified CCIE network consulting specialist, a VMware VCDX-certified Site Recovery Manager consultant expert, or a NetApp MetroCluster and FlexPod consultant. Progent's CISA and GIAC-certified information assurance consultants can provide an array of security assessment packages designed for organizations of all types and sizes.

Can Progent help design a fault-tolerant load balancing solution?
Load balancing of multiple servers improves throughput and provides redundancy by side stepping crashed servers in a load-balanced array. Progent's load balancing services cover a broad array of high-availability load balancing technologies such as network load balancing, load balanced application software, network infrastructure routing, and content delivery technology such as Cisco Content Engine. High availability load balancing technologies for which Progent offers consulting expertise include Microsoft Windows 2008 Server R2 Network Load Balancing Manager, the NLB mechanism of Windows Server 2012, VM Load Balancing in Windows Server 2016, Citrix Access Suite and Presentation Server, Cisco Content Services Switch, Cisco Content Distribution Manager and Cisco CDN Software, and F5 BIG-IP.

Does Progent support all major data backup/recovery products and services?
Progent's backup and restore experts offer support for a broad array of products and services that provide solutions for backing up Microsoft Windows, Mac, and Linux/UNIX physical and virtual servers and desktops plus notebooks and smartphones. Progent can help you with leading data protection products by delivering services that include Altaro VM Backup consulting, Barracuda Backup and disaster recovery preparedness expertise, and DoubleTake Availability solutions. Progent can also provide support for Acronis, MozyPro, Retrospect, Time Machine, Backup Exec, BackupAssist Software, CrashPlan PRO, and FLARs. For enterprises, Progent offers VMware Site Recovery Manager expertise. In addition, Progent's ProSight Data Protection Services are available to small and medium-sized organizations as an affordable outsourced service for secure backup/disaster recovery (BDR).

Why does Progent recommend upgrading from Exchange Server 2003 to Exchange Server 2016 or later?
Exchange Server 2016 provides important enhancements over previous releases of the Exchange platform through features including native support for fault-tolerant mailbox server clusters called Database Availability Groups or DAGs the ability to use low-cost disk storage to slash the expense of big inboxes, a more powerful OWA web client compatible with more web browsers, advanced voice mail capability featuring voice-to-text translation, and a variety of mechanisms for improving security and regulatory compliance. Microsoft calculates that if carefully configured, up-to-date releases of Microsoft Exchange can reduce email costs by as much as 80%. Because Microsoft has terminated support for Microsoft Exchange 2003, businesses have an additional reason to ask Progent's Microsoft Exchange 2016 consultants about migrating to the latest release of Microsoft Exchange.

Can Progent help our law firm with NetDocs document management system?
NetDocuments is a cloud-based document management system (DMS) built specifically for law practices. Progent offers access to NetDocs specialists who can deliver expert advice to help you to design, deploy, administer, tune, or troubleshoot a document management system environment based on NetDocs. For details about Progent's consulting support for NetDocs, go to NetDocuments DMS consulting services.

Can Progent help us migrate to System Center 2016 Configuration Manager?
Configuration Manager 2016 automates application and device deployment across multiple sites, simplifies compliance settings management, keeps track of network resources, guards against corporate data leakage, performs network health monitoring, enables secure self service, and delivers a common point of control for managing mixed-operating system networks based on on-prem, cloud, or hybrid deployment architectures. Progent's Microsoft-certified SCCM 2016 consulting team and Microsoft Azure cloud experts can help businesses of any size with any facet of planning, implementing, operating and troubleshooting a SCCM 2016 deployment for on-premises, cloud, or hybrid environments.

Can Progent help us use Cisco CUBE technology to set up SIP PSTN trunks?
Progent's Cisco-certified SIP infrastructure experts and Cisco CUBE configuration experts can help you to plan, integrate, maintain, troubleshoot and enhance Cisco's SIP connectivity solutions and Cisco's CUBE-connected SIP trunks. Progent offers affordable remote or on-premises support to assist companies to migrate smoothly to a modern communications environment that delivers fast ROI. Progent's certified Microsoft collaboration experts can assist you to set up interfaces between Cisco's CUBE Session Border Controller and Microsoft's rich media platforms like Skype for Business and Lync for access to a SIP PSTN trunk.

How can Progent help my business integrate Windows Hyper-V server virtualization software?
Progent's Microsoft-certified Windows Server 2016 consultants and Windows Server 2012 R2 consulting experts can assist you to analyze the potential benefits of Hyper-V-based server virtualization for your business, perform pilot installations to verify Hyper-V's compatibility with your line-of-business software, evaluate your network and server infrastructure for smooth operation with virtual server solutions, help you in migrating to Microsoft Windows Server 2016 or Windows Server 2012 R2 and setting up Windows Hyper-V, educate your IT personnel to track and manage Hyper-V, offer expert consulting support for improving the protection of your virtual machines, design and test disaster recovery processes that maximize network availability, and provide continuing consulting and technical support including low-cost remote repair and comprehensive Help Desk services.

Can Progent help with Citrix XenServer virtualization technology?
Progent's Citrix XenServer engineers can assist you to understand the business advantages of XenServer as well as additional Citrix platforms, and can help your IT organization to design, validate, execute, troubleshoot, and maintain a XenServer solution. Progent can in addition assess your existing Citrix technology deployment and help you to enhance consolidation, performance, protection, uptime, and disaster recovery.



More Questions and Answers

If your small business is in Mountain View or anywhere in Silicon Valley and you require technical help, information technology outsourcing, or advanced expertise from a certified Progent engineer, call 408-240-9400 or visit Contact Progent.



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  • Microsoft Exchange Upgrade IT Consultant
    Emergency Microsoft Exchange IT Consultant

    Progent is one of the most qualified network consulting companies for designing email systems powered by Exchange 2000. Progent specializes in helping small and mid-size companies get the full advantages of Exchange Server 2000 for common scenarios such as updating from Microsoft Exchange 5.5 Server, moving from an ISP-based or POP3 e-mail environment, and jobbing out your Exchange 2000 management.

  • Remote Support Cisco Content Router IT Consulting Cisco ACNS, Cisco CDN Software
  • Remote Support Remote Monitoring and Reporting 24-7 Microsoft Operations Manager Remote Technical Support
  • Remote Support Services Forefront TMG Microsoft Certified Expert Forefront TMG 2010 Support and Setup

  • Cisco ASA Firewall with Firepower Integration Services
    After Hours Firepower NGFW Firewalls Computer Consulting

    The new ASA 5500-X Family Next-Generation Firewalls with Firepower Services deliver significantly more performance than Cisco's previous PIX and ASA 5500 firewalls and have superseded the ASA 5500 and PIX 500 firewalls for all new deployments. Progent's Cisco-certified CCIE network consultants can assist you to manage your legacy PIX or ASA 5500 firewalls or migrate efficiently to ASA 5500-X firewalls with Firepower Services. Progent can also assist your business to design, integrate, tune, administer and troubleshoot firewall environments based around ASA 5500-X firewalls with Firepower Services.

  • SBS 2011 Network Consultant Online Technical Support SBS 2003
  • SMS Server Upgrade On-site Technical Support Microsoft SMS Server Online Support
  • SQL Server 2012 AlwaysOn Computer Engineer SQL Server 2012 Security Support

  • MS SQL Information Technology Consulting
    Microsoft SQL Server Integration

    Progent's Microsoft-certified SQL Server application programmers and DBAs offer online consulting to assist organizations of any size to create, administer, and troubleshoot applications based on Microsoft's SQL Server RDBMS platform and .NET architecture. Progent's SQL Server consultants offer help with any element of application development in solutions that range from small office databases to VLDB applications and enterprise-class data warehousing.

  • SQL Server 2014 Cluster Shared Volumes Technical Support Services SQL Server 2014 Azure Backup Computer Consultant
  • SQL Server 2014 Database Migration Integration Services SQL Server 2014 Database Migration Troubleshooting

  • Network Consultant wireless IP phone configuration
    Meraki Technical Support Services

    Progent's Cisco-certified wireless technology consulting experts can assist you to deploy, manage, and troubleshoot Cisco Wi-Fi devices including Aironet and Meraki 802.11ac wireless access points (APs) plus Cisco's Wireless Network Controllers.

  • SQL Server 2016 Outsourcing SQL Server 2016 and Windows Server 2012 R2 On-site Support
  • Sales Assistance for IT Services Network Consultant Referral Program for Computer Consulting Configuration
  • Security Firm Stealth Penetration Testing Security Firm Security Penetration Testing
  • Server Install Sunnyvale Sunnyvale Software Consulting
  • Server Migration Specialists Texas 24-Hour Networking Organization West Virginia
  • Mountain View Migration Companies Northern California
  • SharePoint Portal Server Support Services SharePoint IT Consultants
  • SharePoint and Mac Computer Consulting Online Support Services Office for Mac
  • Shared Help Desk Remote Technical Support Shared Help Desk Ticketing Integration Support
  • Small Business Networking Group Small Office Network Recovery
  • Small Business Support 24-7 Outsourcing Small Office Network
  • Solaris Remote Specialist Consulting Services Solaris Remote
  • Specialist BES Express Remote Technical Support BlackBerry Enterprise Server Express
  • Sun Solaris Upgrade UNIX Migration Consultant
  • Sunnyvale IT Outsourcing Group Cisco and Microsoft Certified Mountain View Software Consulting Services
  • Sunnyvale Networking Help CISSP Certified Expert Mountain View Small Business IT Support
  • Support Mac Email client for Exchange Mac Email client for Exchange Network Consultant

  • ISA Server Specialist
    Microsoft ISA 2004 Server Support Outsourcing

    Progent's Microsoft-certified Internet Security and Acceleration Server consulting experts have long experience configuring ISA Server-based security installations for information systems with many offices, mobile users, and line-of-business eCommerce applications. Progent's ISA Firewall consultants can assist your small business in designing and implementing an installation of ISA 2000 Server or ISA Server 2004 that supports your information security needs without adversely restricting your network accessibility. Progent's consulting professionals can help you migrate from Microsoft Proxy Server from Microsoft ISA 2000 to ISA 2006 Enterprise Edition Server or Microsoft ISA 2006 Standard Edition Server.

  • Support and Setup Wi-Fi site survey iPhone Integration Consulting Services




  • Les Kent has a 35-year history of successful technology integration, business administration, marketing, and operations. He has demonstrated a talent for creating sophisticated IT solutions during his time as as a system architect, software developer, project manager, deployment consultant, and problem solver for small companies, new ventures, and global corporations.

  • Sunnyvale Small Office Network Consultant California
  • System Center 2012 R2 Virtual Machine Manager Integration Integration Services VMM Database
  • System Center 2016 IT Consultant System Center 2016 and SQL Server Technology Consulting
  • System Center 2016 and Exchange Integration Remote Technical Support IT Consulting System Center 2016 and Windows 10 Integration
  • System Center 2016 and NetApp Integration On-site Support System Center 2016 Troubleshooting Support
  • System Center Operations Manager Online Consulting Monitoring and Reporting Onsite Technical Support
  • Temporary Staffing Services Network Engineer Short Term IT Staffing Services Network Consultant

  • ProSight Email Guard Spam and Virus Filtering Service Consultants
    ProSight Email Security Consultants

    Progent's ProSight Email Guard uses the services and infrastructure of top information security companies to deliver web-based control and comprehensive protection for your email traffic. The hybrid structure of Progent's Email Guard managed service combines cloud-based filtering with a local security gateway device to provide advanced defense against spam, viruses, Denial of Service (DoS) Attacks, DHAs, and other email-based threats. The cloud filter serves as a first line of defense and keeps most threats from reaching your network firewall. This reduces your exposure to inbound attacks and saves system bandwidth and storage space. Email Guard's onsite gateway device adds a deeper level of inspection for inbound email. For outbound email, the on-premises gateway provides anti-virus and anti-spam filtering, protection against data leaks, and encryption. The on-premises security gateway can also help Exchange Server to monitor and safeguard internal email that originates and ends within your security perimeter.

  • Top ASA with Firepower IT Services Online Support Cisco Firepower NGFW Firewalls
  • Top BlackBerry BES Express Consultant BlackBerry BES Server Express Technology Professional
  • Top Quality SharePoint Business Connectivity Services Setup and Support Remote Support Services Microsoft SharePoint Server 2013

  • SCCM 2007 Windows Server Deployment Outsourcing
    24 Hour SCCM 2007 Policy Settings Technology Consulting

    Progent's Microsoft-certified consultants can assist your organization to support System Center 2007 Configuration Manager (SCCM 2007) to simplify operations, improve security and compliance, and increase productivity by ensuring that critical applications are always current, tracking product licenses, and reporting usage patterns so you can make informed buying choices. When your organization is set to update your SCCM 2007 device management ecosystem, Progent can assist you to prepare for and implement an efficient migration to SCCM 2012.

  • Top Ranked Microsoft SQL Server Security Consulting Company After Hours MS SQL Server Programming
  • Top Rated Amazon Glacier integration Development Amazon EC2 instances Coder
  • Top Rated Onsite Technical Support Microsoft Firewall Microsoft ISA Server Technology Consulting Services
  • Top VMware SRM and NSX Disaster Recovery Services After Hours VMware vCloud Director vCD Consultants

  • System Center 2012 Operations Manager Outsourcing
    System Center 2012 Operations Manager IT Services

    Progent's Microsoft-certified consulting experts have over 10 years of background designing, deploying, optimizing and fixing SCOM environments and can provide organizations of all sizes expert online or onsite consulting support for SCOM 2012. Progent can help you to design a topology for System Center 2012 Operations Manager servers that provides the performance and availability needed to monitor your IT resources effectively, whether your datacenters are onsite, in the cloud, or a hybrid solution. Progent can also assist you to import and set up Microsoft SCOM 2012 management packs according to best practices for monitoring network infrastructure and both Microsoft and third-party applications and services. In addition, Progent can provide responsive remote or on-premises troubleshooting to help you to remediate critical issues uncovered by System Center 2012 Operations Manager.

  • UNIX Migration Consultant Upgrading Solaris-Windows
  • Ubiquiti XG switch Engineer Ubiquiti UniFi Controller Consultants
  • Upgrade Help Solaris Solaris-Windows Migration
  • 24/7/365 Sunnyvale Consultant California
  • VMware Infrastructure Professional VMware GSX Server Consulting Services

  • Server Consultant Vermont
    New Hampshire Computer Installation

    Progentís Technical Response Center offers affordable national after-hours online assistance for networks powered by Windows and Cisco products and technologies. Progent's Microsoft and Cisco-Premier service engineers provide extended hours telephone support and remote secure network connection to isolate and resolve network problems rapidly and affordably.

  • WatchGuard Firebox T-Series Firewall Technology Consulting Services WatchGuard Firebox M270 Firewall Consultant
  • WatchGuard VPN Technology Consulting Services WatchGuard SSL VPN Protection
  • White Paper IT Outsourcing Example IT Outsourcing Example White Paper
  • Mountain View Specialist California
  • Wi-Fi Network IT Consultants 24x7 On-site Technical Support Wi-Fi
  • Windows 2003 Remote Support Windows 2003 Server Remote Troubleshooting
  • Windows 7 Migration Network Consultants Windows 7 Migration Consultant
  • Windows SBS 2008 Technology Professional Urgent Engineers Windows Small Business Server 2008
  • Windows Server 2012 R2 Server Manager Online Help Windows Server 2012R2 Active Directory Consultants
  • Windows, UNIX, Solaris Remote Technical Support Windows, UNIX, Solaris IT Services

  • MySQL Contract Programming
    MySQL Community Edition Trainer

    Progent offers cost-effective remote access to an Oracle-certified MySQL DBA or application developer and can assist businesses of all sizes to integrate and maintain MySQL in a reliable IT environment that offers high levels of performance, scalability, and security. Progent also has proven skill assisting companies migrate applications from an Oracle environment to MySQL.

  • Work at Home Cloud Integration Remote Consulting Emergency Work at Home Cloud Integration Remote Technical Support

  • Citrix Xen Hypervisor Consult
    Citrix Virtual Server Services

    Progent's Citrix-certified consultants can assist your company to evaluate the business benefits of XenServer and other Citrix products, and can assist your IT organization to plan, validate, implement, troubleshoot, and support a Citrix XenServer solution. Progent can also assess your existing Citrix technology deployment and show you how to optimize resource utilization, responsiveness, security and compliance, availability, and recoverability.

  • Work at Home Collaboration Online Support On-site Technical Support Work from Home Collaboration Software
  • XenDesktop Configuration Engineers Windows desktop virtualization
  • XenDesktop Remote Support Citrix OpenCloud Access Consultant Services

  • Cisco and Microsoft Certified Network Architecture Network Services
    Project Planning Online Help

    For enterprises with branch offices in or any region covered by Progent's consultants, Progent's Microsoft-Certified IT consulting experts and certified Cisco network consultants offer a variety of IT consulting services including project planning, SOX compliance, office relocations, corporate security, system architecture, on-site or remote branch office support, and technical support for data center hosting facilities. A Progent IT architect can help you plan a multi-office network that makes smart use of collocation services and Internet hosting sites. Progentís Microsoft Premier consultants can help large corporations design, integrate and maintain major rollouts of the latest releases of Microsoft products such as Active Directory, Exchange Server, SharePoint, SQL Server, and Enterprise Windows. Progentís Cisco Certified Internetwork Expert and CCNP consultants can help you deploy Cisco technology for connection solutions that combine simple, high-speed, integrated, and remote networking.

  • iPad Infrastructure Engineer 24/7 OS X VoIP Remote Support Services

  • Fault Tolerant Internet Data Center Technology Consulting
    Data Center Professional

    Progent's Data Center engineers can show you how to select fault-tolerant data centers that match the specific requirements of your business. High availability collocation sites are particularly appealing to small businesses due to of their low cost and convenience in comparison to taking a do-it-yourself strategy. Trying to build an in-house data center with even a basic degree of fault tolerance is too expensive for typical small businesses. Progent is ready to show you how to get all the benefits of high availability data centers and 24x7 colo sites by offering a complete range of engineering and support services.

  • iPhone Technology Consulting Emergency MobileMe Network Engineer

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