Silicon Valley
Mountain View, Sunnyvale, Cupertino:
Certified Network Support Professionals
Questions and Answers
Onsite Service Available in Mountain View, Sunnyvale, Cupertino, Los Altos , Los Altos Hills
- Does Progent offer project management services?
- Can Progent help us keep our Cisco IOS software up to date?
- Can Progent help us migrate efficiently to Exchange Server 2019?
- How Can Progent Help with Windows Server 2008 R2?
- How Can Progent help us with SQL Server 2014?
- Does Progent offer stealth penetration testing services?
- Does Progent provide consulting services for Microsoft Small Business Server?
- Does Progent Offer MySQL Application Programming and DBA Services?
- What VMware virtualization products are supported by Progent?
- Does Progent offer the expertise of a CISM-certified cybersecurity management consultant?
- Can Progent help us deploy VMware Site Recovery Manager for disaster recovery preparedness?
- Where can I review testimonials from Progent's customers?
- How can Progent help us deploy SQL Server 2019?
For advanced project management assistance, Progent offers access to senior information technology professionals with years of experience as technology project managers for program development, information technology implementation, and process re-engineering working with organizations ranging from Big 4 companies to dot-com startups to government agencies. These proven project managers offer world-class management skills to help enterprise clients to adhere to leading practices to make sure strategic projects are successfully completed on schedule and within budget.
Can Progent help us keep our Cisco IOS software up to date?
If you incorporates Cisco appliances, you may be using an old version of IOS, the operating system used in virtually all Cisco router as well as current Cisco switches. Cisco frequently offers upgrades to IOS in order to fix bugs, shore up security vulnerabilities, or add functionality. Unfortunately, upgrading IOS or other Cisco control software can be a challenge, depending on your Cisco equipment and your network infrastructure. As an example, there could be limitations of internal Flash storage that might cause a new OS release to operate incorrectly. Progent's Cisco CCIE consultants offer a broad selection of support services related to upgrading Cisco IOS or any Cisco software platform such as IOS XR, CallManager or Unified Communications Manager (CUCM). Progent can run audits of your Cisco software, recommend sensible updates, provision Cisco appliances, transfer images/, configure and verify your update, tune performance, troubleshoot issues, and train your IT staff how to utilize all significant new capabilities.
Can Progent help us migrate efficiently to Exchange Server 2019?
Progent can help your organization in any facet of your migration to Exchange 2019 such as configuring Windows Server 2019 for hosting Exchange; designing high availability architecture for an on-premises, Microsoft cloud connected or hybrid deployment; moving mailboxes; planning and configuring Hyper-V; setting up hardware load balancing; building DAG groups with MCDB solid-state caching; integrating with Skype for Business 2019 for voicemail services; setting up collaboration with SharePoint; updating firewalls; integration with O365; and setting up Outlook. For details, see Progent's MS Exchange 2019 Server deployment services.
How Can Progent Help with Windows Server 2008 R2?
The sophistication and versatility of Microsoft Windows Server 2008 R2 calls for an information technology professional with real-world experience and diverse knowledge in designing and building cohesive and comprehensive business technology environments. The experience of Progent's certified Windows Server engineers, averaging over a decade of background integrating Microsoft-based technology, helps insure your success in maintaining and managing your Windows Server 2008 environment. Progent's Microsoft-certified Windows Server 2012 R2 consulting experts can also assist you to assess the benefits of migrating from Windows Server 2008 to Windows Server 2012 R2 or later. If you are considering creating a hybrid network model that combines local resources with cloud-based services like those available on Microsoft Azure, Progent offers Windows Server 2016 hybrid solutions.
How Can Progent help us with SQL Server 2014?
SQL Server 2014 includes major enhancements in critical areas including speed, uptime, security, and cloud readiness. Microsoft SQL Server 2014 is the first release of SQL Server that includes in-memory capability that operates transparently with all types of applications including Online Transaction Processing (OLTP), data warehousing, and business analytics (BI). Progent's Microsoft-certified SQL Server 2014 consulting team can deliver efficient remote and on-premises consulting services that include planning, configuration, administration, remediation, and application development services to help organizations of all sizes to realize maximum business value from their SQL Server 2014 investment. In case your organization is already using Microsoft SQL Server 2014, Progent can assist you to carry out a cost-effective migration to SQL Server 2016.
Does Progent offer stealth penetration testing services?
Stealth intrusion checking is an important part of any overall IT system security strategy. Progent’s security experts can perform extensive unannounced intrusion security checks without the knowledge of your organization's in-house IT staff. Stealth penetration testing uncovers whether existing security monitoring tools such as intrusion detection warnings and event history analysis are properly set up and consistently observed.
Does Progent provide consulting services for Microsoft Small Business Server?
Even though the Small Business Server product line is no longer offered by Microsoft, this powerful bundle remains popular. Progent provides extensive Microsoft SBS consulting services for all versions of the product. Also, Progent's Windows Server Essentials consultants can assist your business to assess the possible benefits of transitioning from a locally hosted environment powered by Small Business Server 2011 or earlier to a more cloud-centric computing model by carrying out an upgrade to Windows Server 2012 R2 Essentials and to Microsoft's cloud-based application software. Whether your resources reside on an on premises datacenter, in the Microsoft Cloud, or across a hybrid mix of both, Progent offers comprehensive consulting, troubleshooting, and application design and programming services for Microsoft's core platforms including Windows Server, Exchange, SharePoint Server, and Microsoft SQL Server.
Does Progent Offer MySQL Application Programming and DBA Services?
Progent's MySQL software programmers, database architects, and database administrators offer affordable online database administration or application development support and can assist organizations of all sizes to configure and support MySQL within a robust network environment that provides advanced speed, scalability, and security. Progent also has experience helping companies migrate databases from an Oracle environment to MySQL.
What VMware virtualization products are supported by Progent?
Progent can provide the support of a certified VMware VCDX expert to help you plan, configure, administer and troubleshoot VMware vSphere-based virtualization solution for local datacenters, private and public clouds, or hybrid cloud systems. Progent's VMware vSphere and NSX consulting team can provide advanced knowledge for installing and configuring VMware Site Recovery Manager and VMware's NSX virtual network platform for disaster recovery. Progent has extensive experience of VMware vCloud Director, vRealize Automation, vRealize Orchestrator and vCloud Suite tools for managing private and hybrid cloud environments that provide high uptime, fault tolerance, and disaster recovery.
Does Progent offer the expertise of a CISM-certified cybersecurity management consultant?
Progent can provide the support of CISM Premier security management consultants. The Certified Information Security Manager (CISM) organization defines the core capabilities and international standards of performance that information security professionals are required to master. CISM gives business management the assurance that those who have earned their CISM certification have the background and capability to provide effective security management and support services.
Can Progent help us deploy VMware Site Recovery Manager for disaster recovery preparedness?
VMware's Site Recovery Manager (SRM) is a component of VMware vCenter that allows you to specify, automate and test a repeatable process for restoring applications and services quickly following a breakdown. Site Recovery Manager provides centrally controlled and automated disaster recovery, application mobility, and non-disruptive site relocation, failback and site re-protect. Site Recovery Manager also enables non-disruptive testing for disaster recovery, updates and fixes and can generate reports to confirm full service restoration, validate SLAs and demonstrate DR compliance. Progent can provide the skills of a VCDX certified VMware Site Recovery Manager and VMware NSX consultant to assist your organization to plan, deploy, test and maintain a DR system powered by VMware Site Recovery Manager.
Where can I review testimonials from Progent's customers?
Progent has delivered online or onsite network consulting service to organizations in every state in the U.S. Many of these clients have expressed their high regard for Progent through testimonials to the quality of Progent's service staff. Take a look at Progent's customer testimonials to learn what they have said concerning the high level of Progent's network support services.
How can Progent help us deploy SQL Server 2019?
Progent's Microsoft-certified SQL Server 2019 experts can assist you to assess the business case for upgrading to SQL Server 2019 and can deliver fast remote or onsite contact with consulting experts in system planning and integration, application development, SQL Server management, and cybersecurity. For more information, refer to SQL Server 2019 integration consulting.
An index of content::
Network Architect Consulting Services
Network Architecture Network Design
For large organizations, Progent can supplement in-house IT staffs by providing extensive experience in supporting key Microsoft and Cisco technologies. Progent's certified experts can provide Enterprise Active Directory consulting, Exchange Server 2010 integration, SharePoint Server experience, and Microsoft SQL Server help. For the national or worldwide enterprise with branches, Progent can perform as a transparent local extension of corporate IT management. Progent’s enterprise support services include company-wide security, online branch office support, system design, Sarbanes Oxley compliance, project management, and world-class service for multiple location network environments based on Enterprise Windows. Progent can provide on-site consultants and technicians to assist with a site relocation or branch move, or a network architect to assist with building or using an Internet Data Center or Hosting Facility.
Support Services SQL Server 2017 and Excel
SQL Server 2017 on Linux Onsite Technical Support
Progent's Microsoft-certified SQL Server 2017 experts can assist you to design and carry out an efficient migration from your current SQL Server environment to SQL Server 2017.
Solaris to Windows Upgrading
Solaris-Windows Migration Consultant
Progent can assist your company to plan and implement an efficient migration from a Sun Solaris-powered IT system to a network based on Microsoft Windows and capable of supporting Microsoft's popular office productivity products, commercial applications, and software development tools. Progent's Sun Solaris, Windows and Cisco engineers and software development experts can show you how to guard your data and reduce business disruption by developing an efficient transition plan that protects your current assets in Solaris software and technology. UNIX-to-Windows migration consulting expertise available from Progent include evaluation of current infrastructure, transition strategy and validation, Exchange migration expertise, information and application migration, and server and mass storage migration and consolidation.
Live Communications Server Troubleshooting
Engineer Live Communications Server 2007
MS Office Communications Server delivers Instant Messaging and presence as part of an extensible, world-class solution offering advanced protection, seamless integration with other Microsoft products, an expandable, standards-based development platform, and support for regulatory requirements such as HIPAA, SOX, and Gramm-Leach-Bliley. Your organization can benefit from lower costs and elevated business efficiencies, increased individual productivity, and stronger intellectual property protection with this easy-to-manage, fault-tolerant solution. Effective implementations of Office Communications Server require extensive planning and consideration prior to installation. Progent's Microsoft-authorized consultants can deliver the expertise necessary to realize all the benefits of Office Communications Server across your whole organization.
Small Office Network Consultants SMB
Mid-sized Business Network Consulting Firm
Progent offers IT support for mid-size companies with 100 to 250 network users. The medium size business or office has traditionally been an overlooked segment of the market for IT consulting services. The overhead and support delivery models of large outside service organizations make them too costly for the ordinary small business or small medium business (SMB), which commonly relies on a modest information technology budget with which to maintain an IT network whose complexity and sophistication are frequently similar to the networks of much larger companies. Progent's service delivery model, which takes great advantage of remote service, virtual network infrastructure and 24x7 server monitoring, significantly reduces the IT maintenance expenses of an SMB while offering the small organization with enterprise-level service from professional, IT experts with background in a broad range of small business technologies. If your medium size company or small business is searching for levels of network support needed for a mid-size office without paying enterprise prices, contact Progent.
SCOM 2012 Management Packs Remote Support
Microsoft SCOM 2012 R2 Technical Support
Progent's Microsoft-certified consultants have more than a decade of experience planning, implementing, optimizing and fixing SCOM solutions and can provide companies of any size advanced online or onsite consulting services for Microsoft SCOM 2012. Progent can help you to design an architecture for System Center 2012 Operations Manager servers that provides the performance and availability required to monitor your datacenter effectively, whether your datacenters are onsite, in the cloud, or a mixed environment. Progent can also help you to import and set up System Center 2012 Operations Manager management packs based on industry best practices for monitoring network infrastructure and both Microsoft and third-party apps and services. In addition, Progent can provide responsive remote or on-premises troubleshooting to help you to remediate critical issues uncovered by System Center 2012 Operations Manager.
Office 365 and iPhones Remote Technical Support
Technical Support Services Exchange Online and on-premises Exchange
Office 365 is Microsoft's growing suite of client productivity applications and cloud services available on a monthly or annual subscription basis. Office 365 programs and cloud services are available in a variety of product bundles intended for customers ranging from students and households to enterprises. Progent can provide quick and affordable remote access to consultants with in-depth knowledge of Microsoft, macOS, Apple iOS, and Google Android platforms. Progent can assist your business to evaluate the many subscription options available with Office 365 and configure your network with Office 365 so you realize maximum business value. Progent supports cross-vendor environments that include Windows, macOS or OS X, and Linux software. Progent can also help you to build and maintain hybrid networks that seamlessly combine local and cloud products and services.
SCCM 2016 and Exchange 2016 Online Technical Support
SCCM 2016 Migration Troubleshooting
Configuration Manager 2016 automates application and device deployment across multiple sites, centralizes compliance settings control, inventories network resources, protects against company data leakage, performs network health reporting, allows secure self service, and delivers a common control mechanism for managing mixed-operating system ecosystems running on-prem, cloud, or hybrid deployment models. Progent's Microsoft-certified SCCM 2016 consultants and Microsoft Azure cloud experts can help businesses of any size with any aspect of designing, implementing, using and troubleshooting a SCCM 2016 solution for on-premises, cloud-based, or hybrid environments.
Online Consulting Microsoft Skype for Business Instant Messaging
Skype for Business Front End Pool Pairing Consulting Services
Microsoft Lync Server 2010 provides Instant Messaging, Presence, voice/video conferencing, desktop sharing, as well as IP-based and traditional PSTN calling. Microsoft Lync 2010 can extend the functionality of Microsoft Exchange Server, SharePoint and Office or cloud-based Office 365 and simplify management through integration with Active Directory. Lync 2010 can also cut expenses by doing away with VoIP hardware and subscription fees, PBX systems, or legacy video conferencing technology. Progent's Microsoft-certified IM and Presence experts offer online and on-premises support to help your company to maintain and troubleshoot your existing Lync Server 2010 deployment or evaluate the advantages of upgrading from Lync to Skype for Business, which is Microsoft's renamed and revamped version of the product. Progent can also help your organization to plan and execute a smooth Skype for Business upgrade.
Great Plains Design Firms
Developer Crystal
For custom application creation, Progent can provide software design experts to produce business software in areas such as commercial transaction webs, web site design, Microsoft Business Solutions products such as Microsoft Dynamics GP, and custom management reports based on Crystal Reports, Microsoft Access, or FRx Reports. Progent’s consultants can use Internet Information Services to create custom eCommerce solutions powered by Microsoft ASP.NET. Also, Progent offers experts in a broad range of custom software development environments including SQL Server and Delphi. For made-to-order e-Commerce programming, Progent also can provide specialists in custom Access, custom Microsoft Visual Basic, custom Excel, and any other specialized development powered by any Microsoft development platform.
Linux Online Recovery Services
24-Hour Linux RedHat Remote Consultant Services
Progent offers nationwide remote technical support and troubleshooting services for businesses that run networks powered by versions of the Linux OS or whose IT systems include a mix of Linux platforms/Linux and Microsoft Windows products. Remote technical support offers maximum return for your IT dollar by preserving user productivity and shortening the time charged for computer analysis and repair. Sophisticated online support tools and skilled technicians and consultants allow Progent to handle most network issues without squandering time and money by going to your location. In most of situations your IT issues can be remediated over the phone or through a combination of phone help and online network analysis. Progent can offer the services of Cisco certified CCIE network engineers and CISA certified security professionals to help you with the most challenging network issues.
Home Based Jobs FAQ about Cisco CCNA
Q&A about Cisco CCDP Jobs Available
To see replies to common enquiries about becoming employed by Progent, go to Working with Progent Q&A.
Immediate SBS 2003 Remote Technical Support
Microsoft Small Business Server Specialists
Microsoft Small Business Server (SBS) is a low-cost suite of server products that offers the basis for a powerful but manageable information. The inter-connectivity requirements of the Microsoft .NET functions bundled with Microsoft Small Business Server 2011 requires a network consultant with hands-on background and broad experience in designing and building effective end-to-end information technology solutions. Progent's Microsoft-certified consultants have extensive backgrounds with the technologies built into SBS 2011 and Microsoft SBS 2008. This experience ensures you success in deploying, managing, and troubleshooting network environments based on the Microsoft SBS suite of servers and programs.
Redhat Linux Onsite Technical Support
Technology Professional Slackware Linux
If you are producing Linux-based applications on a network that includes Windows-based servers, PCs, and office productivity products, Progent can provide comprehensive network support outsourcing that allows you to focus on your field of strategic know-how while avoiding the constant hassle of maintaining your business network. Through the use of automated server monitoring and by providing remote and in-person assistance as your company needs it, Progent represents an affordable alternative for maintaining an information system that features excellent reliability, security, and efficiency. Progent's Linux developer assistance services include comprehensive network support outsourcing, virtual server infrastructure, remote and on-site support and repair, network monitoring services, and Helpdesk outsourcing.
Programming MySQL Enterprise Edition
Urgent Oracle PL/SQL Expert Development
Progent’s expert software programmers, database designers, and project management consultants can assist enterprise clients to carry out development projects for Windows, Linux/UNIX, or Web applications. Progent's co-sourcing services include fast access to veteran project managers for advanced planning and project co-ordination or Progent can help clients plug expertise gaps by providing database designers and software programmers skilled in developing line-of-business applications based on Microsoft SQL Server, Oracle, or MySQL. Progent's SharePoint consultants can help clients to integrate SharePoint with additional applications like SQL Server and Office Excel to build data-driven intranets and web portals. Progent also can provide expertise with multiple web development technologies and can assist businesses to create, enhance, repair, or port web-based applications to take advantage of the latest advances in web technology.
Offsite Workers Video Conferencing Help and Support
IT Consultants At Home Workforce Video Conferencing
Progent can help small and medium-size organizations to deploy and troubleshoot teleconferencing platforms to allow their at-home workers to interact efficiently with fellow workers and clients.
Windows 2003 Configuration
Largest Windows 2003 Server Remote Consulting
The knowledge and experience of Progent's certified Windows Server consultants, with an average of more than 11 years of support in Microsoft technology, assures you success in selecting the version and configuration of Windows 2003 Server that aligns most closely with your company's strategy. Progent can also assist you with designing, deploying, administering and supporting powerful IT solutions based on Microsoft Windows Server 2003, and can streamline your upgrade from Windows 2000 Server or Microsoft Windows NT.
Specialist Meraki Wi-Fi Access Point
Meraki 802.11ac Access Point Upgrade Remote Consulting
Progent's Cisco-certified Wi-Fi networking consultants offer remote and onsite consulting and support services to help you to design, configure, manage, optimize, and debug wireless networks that utilize Cisco's Meraki access points. Progent's experts can also assist your organization to design and deploy hybrid environments that integrate on-premises and cloud-hosted resources and that deliver seamless connectivity, enhanced security and compliance, unified management, and dependable operation for all your wired and wireless devices.
Online Troubleshooting Dynamics GP Great Plains Software
Online Troubleshooting Microsoft Financial Software
Progent can help you prepare and execute a smooth move to Dynamics GP/Great Plains so that you preserve your data, strengthen your protection, modernize your analytics, take complete advantage of Microsoft Office support, and reduce productivity disruption by creating and executing a sensible migration strategy. Progent can also help educate new Dynamics GP/Great Plains 2010 users so you don't lose productivity. Progent can enhance your company reports and business analytics by providing Crystal Reports consulting, FRx assistance, and Microsoft Excel support. Progent's background with Microsoft .NET development, Microsoft SQL Server solutions, and programming with VBasic, XML and other platforms make it possible to create custom line-of-business software and eCommerce solutions that work seamlessly with Microsoft Dynamics GP.
VoIP Setup and Support
UC560 Computer Consultant
Progent's Cisco IP phone and video IP phone consultants can help your business to configure, maintain, and troubleshoot Cisco IP phones, video IP phones and wireless IP handsets. Progent offers expertise for all models of Cisco's IP phones from discontinued Voice over IP products to the latest media phones. Progent's IP telephony experts can also help your organization to integrate your VoIP phones and video IP phones with Unified CM, formerly branded CallManager, or with Unified Communications Manager Express to create a modern IP-PBX ecosystem for unified messaging and company-wide collaboration. Progent can also assist you to configure Unified CM apps such as Unified Communications Manager IM and Presence Service with Jabber support, Unity Express for voicemail, Cisco Unified Mobility for Single Number Reach (SNR, and Unified Contact Center Enterprise (UCCE) for creating a highly automated customer contact solution. Progent can deliver support with all aspects of Cisco IP Phone integration including reviewing dial plans, setting up SIP trunking, deploying ISR routers with CUBE VoIP networking support, and creating Cisco UCS server clustering and Cisco Survivable Remote Site Telephony (SRST) solutions for survivability.
Windows Server 2019 migration Technology Consulting Services
Windows Server 2019 Hybrid Configuration On-site Technical Support
Progent's Microsoft-certified Windows Server 2019 consultants can help your organization to plan and implement a cost-effective migration to Windows Server 2019 using existing deployment architecture or a new cloud-hosted or hybrid model. Windows Server 2019 delivers significant enhancements in scale, speed, ease of management, Hyper-V virtualization, cybersecurity, hybrid local/cloud deployments, availability, and container support.
Network Monitoring Online Technical Support
Microsoft Certified Partner System Center MOM Consult
Even if your business has a minimal network services staff and a modest IT budget, your information system can still have the same high availability and responsiveness that once required a substantial in-house support organization. Progent's 24x7 Network Support Services for small businesses combine the expertise of skilled Microsoft-expert and Cisco-premier network consultants, the most recent system management products for proactive monitoring and threshold alarms, and cost-effective support packages such as a help desk service to keep your vital business applications and hardware operating.
Consultant Cisco wireless
Network Engineer Ubiquiti WiFi access point
Progent’s Wireless Consulting Services provide a fast, affordable option for companies of any size to integrate, manage and troubleshoot advanced wireless network solutions. For 802.11n and the latest 802.11ac wireless environments, Progent can show you how to plan and install appliances like Cisco's Aironet and Meraki wireless access points and wireless controllers. For wireless messaging and web-based applications, Progent supports Apple IOS iPhones, Apple iPads, Google Android smartphones, and Windows smartphones and tablets.
Wireless Network IT Consultant
Wireless Access Point Online Consulting
Progent's Wireless Consulting Services provide a fast, economical option for businesses of all sizes to integrate, manage, monitor and troubleshoot cutting edge wireless network solutions. For 802.11n and the latest 802.11ac wireless environments, Progent can show you how to plan and install appliances like Cisco's Aironet and Meraki wireless access points and wireless network controllers. For mobile email and online applications, Progent supports Apple IOS iPhones, Apple iPads, Google Android smartphones, and Windows phones and tablets.
Award Winning Small Business Computer Support Company
Small Office Help Center
Progent delivers the help of Microsoft and Cisco-Premier IT consulting experts to show customers affordable ways to help businesses maximize the value of Microsoft and Cisco products. For networks that span from small offices to nationwide corporations, Progent's expert engineers can help you improve your information system's e-mail infrastructure, security, reliability, throughput, and network management.
MetroCluster Management Engineers
NetApp SAN Fabric Consultant
Progent can provide enterprise clients the help of a NetApp-certified consultant for remote or on-premises support for NetApp's entire family of SAN storage products including Data ONTAP data management, MetroCluster array-based clustering, FlexPod private cloud architecture, SnapMirror, SnapVault and OSSV continuous backup, Virtual Storage Console (VSC) for VMware vSphere, MultiStore for secure IP space separation, OnCommand Reporting and Insight analytics, and NetApp's All-Flash, Hybrid Flash, V-Series and N-Series hardware lines. Areas of NetApp SAN technology supported by Progent include system dsign, hybrid-cloud integration, virtualization, migrations, transparent patching, system management, information assurance, high availability, and remediation. Progent offers Level 3 support to assist you to take care of issues with NetApp SAN storage environments efficiently based on best practices.
Lync Server 2013 and SharePoint Consultancy
Expert Microsoft Certified Lync Server 2013 Front End Pool Pairing Engineers
Progent's consultants can assist you to evaluate the value of Microsoft Lync Server 2010 for your business and can assist you to design and carry out a rollout of Lync Server 2010 that consolidates the management of IM and Presence and improves the productivity of your in-house employees, telecommuters, and smartphone users. Progent can also assist your company to carry out a smooth migration to Microsoft Lync Server from Office Communications Server or Microsoft Live Communications Server, interface Lync Server 2010 with Microsoft Exchange, SharePoint Server, and Microsoft SQL Server, show you how to use Microsoft Lync Server 2010 to enhance the team-computing functions of Microsoft Office applications, and provide online seminars and ongoing support for Lync and other Microsoft products.
On Demand IT Staff Augmentation Information Technology Consulting
Temporary IT Staff Augmentation Support and Help
Progent's temporary staff augmentation services allow you to meet sudden increases in demand for IT professionals without dealing with the costs and hassle that come with vetting and recruiting reliable technical help and without adding to your permanent workforce.
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