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More Questions and Answers

Can Progent provide advanced consulting support for Cisco Catalyst, Nexus and Meraki switches?
Progent's Cisco CCIE-certified network technology engineers offer expert remote and on-premises consulting and technical support for Cisco's Catalyst, Nexus and Meraki series of fixed and modular switches for environments that range from small companies and campus networks to enterprise data centers and public clouds. Progent can help you to deploy Cisco's quickly improving switching solutions to achieve the speed, scale, uptime, virtualization support, data protection and ease of management demanded by your organization. For information about Progent's consulting and support for Cisco's extensive portfolio of Catalyst switches, see Cisco Catalyst switch consulting services. For details about Progent's consulting and troubleshooting services for Cisco's Nexus Series of data center switches, refer to Cisco Nexus switch consulting and support. For details about Progent's support for Meraki switches, see Cisco Meraki switches configuration and management.

Can Progent assist my business to migrate to 64-bit computing?
Progentís 64-bit migration support specialists can assist your organization to update your application servers and workstations affordably from 32 bits to 64 bits. Progent can help your company to calculate the risks and benefits of moving to 64-bit processing, plan an economical upgrade strategy that reduces operational interruptions, and offer responsive remote support to assist your company to install 64-bit operating systems and application programs on your existing computers. Progent's Microsoft-premier network engineers can assist you to install the 64-bit editions of Microsoft platforms such as Windows Server 2008, SQL Server, Windows 7, and Excel 2010.

How can Progent help local governments and school districts with IT management?
Progent has a long background providing a full-spectrum of remote IT support and urgent repair services to local governments and school districts throughout the United States. Progent is one of the pioneers in delivering advanced remote IT support and has delivered network solutions to organizations in all 50 states. Progent's online network consulting for local governments saves travel expenses and resolves issues more quickly than onsite support.

Can Progent help us design data protection backup/restore solutions for our at-home workers?
Progent can assist small and mid-size organization to plan, install, verify and maintain backup/restore systems to support teleworkers. For details about Progent's backup/restore consulting services for teleworkers, refer to data protection consulting services for teleworkers.

How can Progent help us migrate to Skype for Business Server?
Progent's Microsoft-certified Skype for Business experts offer remote and onsite expertise for organizations of any size to assess the benefits of migrating to Microsoft Skype for Business Server or Skype for Business Online from any version of Lync Server or Microsoft Office Communications Server. Progent can assist your business to design an on-premises, cloud-based or hybrid topology; interface Skype for Business with SQL Server, Exchange Server, SharePoint and Office or Office 365; configure HA solutions; connect Skype for Business with your PBX system and PSTN gateway; and integrate other collaboration platforms such as Cisco Video Interop Server. Progent's certified network security consultants can help you to create and validate a security strategy for your Skype for Business deployment that is compliant with regulatory requirements. Progent can also help you build a hybrid network model that integrates on-premises Skype for Business with the cloud platforms Skype for Business Online or Microsoft Teams.

Does Progent offer the services of a GIAC-certified information assurance expert?
GIAC information assurance certification was founded in 1999 to certify the skill of computer security professionals. GIAC certifications are acknowledged by companies and government organizations all over the world including and the United States NSA. Progent's GIAC-certified information assurance specialists can provide support for all of the network security disciplines covered within GIAC certification including evaluating network vulnerability, incident handling, intrusion detection, web application security and security information and event management (SIEM) solutions.

Can Progent help us recover from a ransomware attack?
Recent strains of ransomware not only scramble vital online data but also infect any accessible system backup mechanisms. Progent's proven ransomware cleanup experts can help you to rebuild a network victimized by a crypto-ransomware attack like Ryuk, WannaCry, Hermes, Spora, TeslaCrypt, or MongoLock. To find out more, visit ransomware removal and operations recovery expertise.

Can Progent help us configure and troubleshoot Cisco Unified Communications Manager (CUCM) or CallManager?
Cisco Unified Communications Manager (CUCM), previously branded CallManager, is the center of Cisco's communications and collaboration platform. Cisco Unified Communications Manager and Cisco Unified CM Express provide a modern IP-PBX by integrating tightly with applications that include Unified Communications Manager IM and Presence Service with Jabber support, Cisco Unity Express (CUE) for voicemail management, Mobile Connect for Single Number Reach, and Unified Contact Center Enterprise (UCCE) for creating a highly automated customer contact center. Progent's Cisco-certified CUCM experts can help with any aspect of Unified Communications Manager setup and debugging in areas that include integrating Voice over IP phones and desktop video IP phones, reviewing dial plans, integrating SIP PSTN trunks and CUBE session border controllers, installing ISR G2 routers with CUBE support, creating UCS server failover solutions for survivability, and integration with Microsoft Exchange and Skype for Business.

Can Progent help my business develop custom eCommerce applications?
Progent's IT consultants can help your company to develop web applications that are driven by sales and inventory software to reduce the expense and strengthen the dependability of on-line commerce. Progent can show you how to configure a secure, highly available e-commerce environment and design custom web applications based on standard tools and or customize standard applications so that they work with your special business requirements. Progent offers affordable online services from experienced Microsoft SQL Server programmers and Oracle database developers and DBAs, and MySQL consultants to assist you to carry out mission-critical development projects.

How can Progent help us protect ourselves against Ransomware?
The ProSight Ransomware Preparedness Report service is an affordable service based on a brief phone discussion with a Progent information assurance consultant. The fact-finding interview is designed to assess your company's ability either to block or recover quickly after a ransomware attack. Progent will consult with you personally to collect information concerning your current security profile and backup/recovery platform, and Progent will then deliver a custom Basic Security and Best Practices Report describing how you can follow best practices to deploy an efficient AV and backup/recovery environment that meets your business needs. For additional information, visit Progent's ProSight Ransomware Preparedness Report.

Does Progent offer expertise with VMware NSX network virtualization?
VMware's NSX virtual network technology enables you to build entire networks in software. NSX permits virtual networks to be deployed in minutes and managed with a high level of automation independent of the hardware making up the underlying network infrastructure. VMware Site Recovery Manager (SRM) allows automated recovery, application mobility, and non-disruptive site migration, failback and re-protect. Site Recovery Manager also permits non-intrusive testing for site recovery, upgrades and patches and can produce audit reports to confirm full service restoration, validate SLAs and demonstrate compliance. When integrated with VMware's NSX virtual network platform, VMware Site Recovery Manager can quickly restore the entire logical network topology at the secondary datacenter. Progent offers the support of a VCDX certified VMware NSX consultant and VMware Site Recovery Manager integration specialist to help you to design, deploy, test and manage a disaster recovery solution powered by VMware Site Recovery Manager and VMware NSX.

Can Progent help my business build hybrid cloud solutions with Windows Server 2016 Hyper-V?
Hyper-V 2016 incorporates key features initially developed for and proven on Microsoft Azure, among the world's largest public clouds. This dramatically improves the suitability of Microsoft's Windows Server platform to run private cloud as well as hybrid cloud/on-premises deployment models by enhancing security, availability, scale, manageability, dependability and recoverability. Progentís Microsoft-certified Windows Server 2016 Hyper-V experts can assist you to assess the benefits of Hyper-V 2016 for your organization, set up pilot environments to verify the ability of Hyper-V 2016 to support your vital workloads, plan an efficient network architecture for a cloud-centric or hybrid installation, create and execute a non-disruptive upgrade plan, educate your IT administration and support staff, and deliver as-needed consulting and debugging support to make sure that your Hyper-V 2016 solution gives you the highest possible business value.

What web development services are available from Progent?
If you want to revamp your company web site, create internal sites for applications like as HR or employee education, create a successful web presence for a new company, or build enterprise-level, database driven web applications, Progent can provide talented and seasoned web development consultants. Web site development consulting available from Progent's Technology Specialists Group include web design, web site project management, .ASP and Microsoft .NET programming, and graphical content design. Progent's SQL Server developers, Oracle programmers and database administrators, MySQL database experts, and Office Access consultants can help you to design, build, and maintain data-intensive sites. Progent's experts can also help you construct and maintain a protected, fault-tolerant server and communications network incorporating remote and wireless connectivity, to host your web applications.

Can Progent help us migrate efficiently to Exchange Server 2019?
Progent can assist you in any facet of your migration to Exchange Server 2019 including configuring Windows Server 2019 as a host for Exchange; planning high availability (HA) infrastructure for an on-premises, Microsoft cloud connected or hybrid environment; moving mailboxes; planning and implementing Hyper-V virtualization; setting up HLB; building Database Availability Groups (DAGs) with MCDB solid-state caching; setting up Skype for Business 2019 for voicemail; integration with SharePoint; updating firewalls; integration with Microsoft Office 365; and configuring Outlook. For more information, visit Progent's Microsoft Exchange 2019 integration services.

More Questions and Answers

If your small business is in Mountain View or anywhere in Silicon Valley and you are looking for technical support, IT outsourcing, or top-level expertise from a certified Progent engineer, call 408-240-9400 or visit Contact Progent.

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