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Why does Progent recommend upgrading from Exchange Server 2003 to Exchange Server 2016 or later?
Exchange 2016 provides significant improvements compared to older releases of the Exchange platform through innovations including built-in capability for high-availability mailbox server clusters called Database Availability Groups the ability to use commodity disk storage to slash the expense of large e-mail inboxes, a feature-rich OWA web client that works with all popular browsers, advanced voice mail capability featuring voice-to-text translation, and a wealth of tools for improving data protection and compliance. Microsoft estimates that if judiciously deployed, current releases of Microsoft Exchange can reduce email expenses by 50-80%. Because Microsoft has terminated support for Microsoft Exchange Server 2003, businesses have an additional reason to ask Progent's Exchange 2016 engineers about upgrading to the newest release of Exchange.
Can Progent help us automate network infrastructure mapping and management?
Progentís ProSight WAN Watch network infrastructure monitoring and management service makes it simple and affordable for smaller businesses to diagram, track, optimize and debug their connectivity appliances such as routers, firewalls, and load balancers as well as servers, printers, endpoints and other devices. Using state-of-the-art Remote Monitoring and Management technology, WAN Watch ensures that network maps are always updated, copies and displays the configuration information of virtually all devices connected to your network, monitors performance, and sends notices when problems are discovered. By automating complex network management processes, WAN Watch can knock hours off common tasks such as network mapping, expanding your network, locating appliances that require important updates, or resolving performance issues. Read about Progent's complete ProSight line of low-cost network management outsourcing services for small businesses.
Can Progent help our business relocate our IT infrastructure?
Progent can provide Microsoft and Cisco-premier network experts who can assist you with a seamless computer network relocation to a new facility, including data center selection and deployment, project management, creating a comprehensive security plan that includes physical site security, ISP and telecommunications carrier selection and synchronization, and efficient network updates. Progent can in addition assist you to identify a colo center to host your key applications, plan your environment, and deliver continuing colocation site support.
How does Progent support the Microsoft Solutions Framework (MSF) process model?
While managing IT projects for large companies, Progent follows a phased approach based on predetermined milestones in order to meet budgetary, timing, and engineering targets while minimizing business disruption. Progent's methodology follows industry project management standards derived from the best practices incorporated in the
Microsoft Solutions Framework (MSF) and includes requirements identification, design and architecture proposals, testing, required adjustments, and expert deployment. All phases are documented to create a comprehensive description of technical services delivered and to help in ongoing network maintenance.
How Can Progent help us integrate NetApp's MetroCluster zero-data-loss disaster recovery platform?
NetApp MetroCluster is a disaster recovery platform that combines failover storage clustering with synchronous replication to provide fast, zero RPO disaster recovery (DR) between sites that are up to 185 miles (300km) apart. Progent can provide online or on-premises access to a NetApp MetroCluster expert who can help your business to design, configure, manage, upgrade, test and repair a disaster recovery solution based on NetApp MetroCluster. Progent can help you to choose an architecture for your MetroCluster environment that aligns with your functional needs and IT budget. Progent can ensure you adhere to best practices for installing your MetroCluster environment by providing help with procedures such as assigning disk pools and shelf IDs, determining aggregate and plexes layout, setting up NetApp FlexVol volumes, setting up NetApp Snapshot, installing Cisco and Brocade switches, designing a tiebreaker, designing a configuration replication network between your peered clusters, and verifying your MetroCluster DR system to verify adherence with information assurance standards and regulatory mandates.
How can Progent help my company filter spam, email-borne viruses, and Directory Harvest Attacks?
ProSight Email Guard is Progent's spam filtering service that incorporates the technology of top data security vendors to provide web-based control and comprehensive protection for your email traffic. The powerful architecture of Email Guard managed service integrates a Cloud Protection Layer with an on-premises gateway device to offer advanced protection against spam, viruses, Denial of Service Attacks, Directory Harvest Attacks, and other email-based malware. The Cloud Protection Layer acts as a preliminary barricade and keeps most threats from making it to your network firewall. This decreases your exposure to external threats and conserves system bandwidth and storage space. ProSight Email Guard's onsite security gateway device adds a deeper layer of inspection for inbound email. For outgoing email, the on-premises gateway provides anti-virus and anti-spam filtering, policy-based Data Loss Prevention, and email encryption. The on-premises gateway can also help Exchange Server to monitor and protect internal email that stays inside your security perimeter.
Can Progent help me upgrade my Wi-Fi network with Cisco's Aironet 802.11ac access points?
Progent's Cisco-certified consultants can provide Cisco Aironet Wi-Fi AP planning and deployment consulting and Cisco wireless controller integration to help you benefit from the IEEE 802.11ac Wi-Fi specification to triple the speed for your wireless LAN while increasing the signal coverage.
How can Progent help me integrate Microsoft System Center 2012 R2?
Progent's System Center consultants have more than 15 years of background deploying, maintaining and troubleshooting the core platforms included with System Center and can assist your organization to design, deploy, support, and repair your System Center ecosystem to optimize the availability and responsiveness of your critical IT resources across multiple Windows and Linux/Unix OS environments and local and Cloud-based fabric. Progent also can provide System Center 2016 migration planning and support to assist your organization to move to the current edition of Microsoft System Center from an earlier one or from another IT management solution to provide the advantages of best-in-class deployment, automation, security, plus infrastructure and application performance monitoring.
How can Progent's consultants help with Microsoft SQL Server?
Progent's SQL Server consultants, database software programmers, database administration experts, project managers, Cisco-certified network infrastructure engineers, disaster recovery/business continuity specialists, and data security professionals can help your business to maintain and enhance your SQL Server environment, develop or troubleshoot data-driven software, assess the likely business benefits of upgrading Microsoft SQL Server 2016 or migrating to Microsoft SQL Server 2014 from an earlier version of SQL Server or from a different database system, set up pilot systems at your datacenter or at Progent's lab, plan and execute a smooth transition to SQL Server, and configure a cost-effective and secure network infrastructure that lets you realize the full strategic benefit of SQL Server.
Can Progent help us deploy VMware Site Recovery Manager for disaster recovery preparedness?
VMware's Site Recovery Manager (SRM) is a component of VMware vCenter that allows you to specify, automate and test a consistent process for recovering services rapidly after a breakdown. Site Recovery Manager supports centrally managed and automated disaster recovery, application mobility, plus non-intrusive site relocation, failback and re-protect. Site Recovery Manager also allows non-disruptive testing for site recovery, upgrades and patches and can produce reports to confirm complete service recovery, validate Service Level Agreements and demonstrate disaster recovery compliance. Progent offers the support of a VCDX certified VMware SRM and VMware NSX consulting expert to assist you to plan, configure, test and manage a DR system powered by VMware Site Recovery Manager.
How does Progent handle problem escalation?
Progent uses a team approach to problem escalation, making it possible to deal with even the most challenging technical issues that can appear occasionally. By taking advantage of 100s of consulting-years of background from Progent's Microsoft and Cisco-premier technical team members, Progent can rapidly and economically repair issues that would stymie ordinary IT service companies. Working with thousands of clients on implementation and troubleshooting tasks annually gives Progent a unique understanding about what techniques work and which do not in resolving IT issues.
Can Progent help integrate and support Cisco unified communications and collaboration solutions?
Progent offers remote or onsite access to a certified CCIE specialist to assist you to design, install, administer and troubleshoot unified communications environments supported by Cisco Unified Communication technology in a local, cloud-based, or hybrid cloud deployment. Progent's Cisco-certified Unified Communications engineers have extensive experience assisting companies of all sizes to create advanced collaboration ecosystems by delivering services that include Cisco Unified Communications Manager (CUCM) and Cisco CallManager system design and deployment, Voice over IP and video phones and soft phones configuration, and wireless IP phone solutions. Progent's consultants can assist you with Cisco's entire library of UC applications like Jabber, WebEx Meeting Center, Unity Connection, Cisco Unified Contact Center Express, and Unified Attendant Console.
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If your small business is in Mountain View or anywhere in Silicon Valley
and you are looking for computer assistance, information technology outsourcing, or advanced expertise from a Progent engineer,
call 408-240-9400 or visit Contact Progent.