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More Questions and Answers

How can Progent help us integrate our business software with Amazon Marketplace Web Service?
Amazon Marketplace Web Service is an integrated collection of APIs that allows Amazon sellers to improve the efficiency of their operations by automating crucial sales functions such as listings, orders, shipments, fulfillment, and finances. By leveraging Amazon's vast online ecosystem and automating their sales processes, vendors can broaden their market, lower their operating costs, accelerate response time to customers, and increase their bottom line. Progent's Amazon Marketplace Web Service consultants can work with your development team and provide application programming, workflow integration, project management support, and mentoring so you can shorten development time and costs and get to market quickly.

Can Progent help me configure Database Availability Groups for Exchange 2013?
A Database Availability Group (DAG) is the core of high availability for Microsoft Exchange Server 2013 Mailbox servers. Introduced in Exchange 2010, a DAG is a group of as many as 16 MBX servers in which any DAG server can contain a copy of a mailbox database from any other server in the group. DAG servers work together to recover unassisted from breakdowns that affect mailbox databases. Progent's Microsoft certified Exchange consultants offer Database Availability Group support services to assist your organization to design, configure and administer a high availability solution for your Exchange mailboxes. In addition, Progent's Exchange Server 2016 consultants can help you move your Microsoft Exchange Server 2013 DAG environment to Microsoft Exchange 2016.

Can Progent help our law firm with NetDocs document management system?
NetDocuments is a leading cloud-based document management system designed for law practices. Progent can provide access to NetDocuments specialists who can deliver high-level advice to assist you to plan, deploy, manage, optimize, or troubleshoot a DMS environment based on NetDocs. To find out about Progent's consulting services for NetDocs, go to NetDocs DMS consulting expertise.

How can Progent help my company filter spam, email-borne viruses, and Directory Harvest Attacks?
ProSight Email Guard is Progent's spam and virus filtering and email encryption service that uses the infrastructure of leading information security companies to provide web-based control and world-class security for all your email traffic. The hybrid architecture of Progent's Email Guard combines cloud-based filtering with an on-premises security gateway appliance to provide complete defense against spam, viruses, Dos Attacks, Directory Harvest Attacks (DHAs), and other email-borne malware. The cloud filter serves as a first line of defense and blocks the vast majority of threats from making it to your network firewall. This decreases your exposure to inbound threats and conserves network bandwidth and storage space. ProSight Email Guard's on-premises gateway appliance provides a further layer of inspection for inbound email. For outgoing email, the local security gateway offers anti-virus and anti-spam protection, protection against data leaks, and email encryption. The on-premises security gateway can also assist Microsoft Exchange Server to monitor and safeguard internal email traffic that stays within your security perimeter.

Can Progent assist my business to migrate to 64-bit computing?
Progentís 64-bit upgrade specialists can assist your organization to update your servers and workstations affordably from 32 bits to 64 bits. Progent can help you to calculate the risks and advantages of moving to 64-bit computing, plan a cost-effective migration strategy that reduces business interruptions, and provide timely remote support to assist your organization to configure 64-bit operating systems and application software on your existing computers. Progent's Microsoft-expert computing consultants can help your company to install the 64-bit editions of Microsoft platforms like Microsoft Windows Server 2008, SQL Server, Microsoft Windows 7, and Microsoft Office Excel.

What pricing structure does Progent use for support services?
Progent's simplified per-minute billing policy requires no complex contracts, retainers or hidden charges. Many other support companies have minimum charges or other extra fees that drive up service. For remote support from Progent during normal business hours, you only get charged for the actual time spent working on your issue. If it only takes ten minutes to resolve your problem, then you only pay for ten minutes. For advance scheduled on-site service work booked more than twenty-four hours in advance, you pay exclusively for the time when Progent's team member is actually onsite working on your issues. Just Progent's value priced per-minute rate. For emergency same-day on-site service calls, you may have to pay for our expertís travel time, but not an increased emergency rate. Because Progent has a large pool of engineers located within the entire service territory, an available expert is typically close by to help. Progent can also dispatch on-premises technical support to the majority of zip codes in the United States within one business day of answering a support call. Progent's online support group has delivered assistance to small businesses in every state (See Progent's nationwide testimonials.)

Can Progent help us set up network infrastructure for at-home workers?
Progent can assist small and medium-size businesses to plan, configure and troubleshoot the network infrastructure to support remote workers. Areas of infrastructure where Progent's experts can provide assistance include secure and convenient VPN connectivity, Virtual Desktop Infrastructure (VDI) platforms, router setup, Wi-Fi network design and implementation, and reliable Internet access. For information about Progent's infrastructure consulting expertise for telecommuters, visit network infrastructure expertise for an at-home workforce.

Does Progent offer supplemental or fully outsourced Help Desk services for at-home workers?
Progent can provide small and medium-size organizations supplemental or fully outsourced Help Desk services for telecommuters. To find out about Progent's overflow or comprehensive Help Desk Call Center support services for a remote workforce, see Help Desk support for remote workers.

Can Progent help us design and integrate a Barracuda Backup solution?
Barracuda Backup is a low-cost, subscription backup and disaster recovery service for small and mid-size businesses. A Barracuda Backup solution can include a purpose-built physical storage device manufactured by Barracuda or a virtual appliance with comparable features but which utilizes your own storage infrastructure. Barracuda Backup safeguards vital company data produced locally, at one or multiple remote locations, or in the cloud. For disaster recovery, you can replicate data to the Barracuda Cloud, to Amazon Web Services (AWS), or to any location with a physical or virtual Barracuda Backup appliance. Progent is a Barracuda partner and Progent's Barracuda Backup consultants offer a broad range of consulting services to assist you to plan, integrate, manage and troubleshoot a backup and disaster recovery solution based on Barracuda Backup. For more information, visit Barracuda Backup and disaster recovery consulting.

How can Progent help my Linux developers?
If you are creating UNIX applications on a network that includes Windows-based servers, desktops and applications, Progent offers IT outsourcing and services that keep your system up and running while reliving you to focus on your area of high-value expertise. By using advanced network monitoring and providing online and optional onsite help as you need it, Progent provides UNIX developer support that offers an affordable way to manage an IT network that features high uptime, protection and high performance.

How can Progent help us protect our network from ransomware and other modern threats?
Progent's ProSight Active Security Monitoring (ASM) endpoint protection (EPP) solution utilizes cutting edge behavior machine learning tools to guard endpoint devices as well as servers and VMs against modern malware attacks such as ransomware and file-less exploits, which easily evade traditional signature-based AV tools. ProSight ASM safeguards on-premises and cloud-based resources and provides a unified platform to address the entire threat lifecycle including blocking, identification, mitigation, remediation, and post-attack forensics. Top capabilities include single-click rollback using Windows VSS and real-time system-wide immunization against new attacks. Find out about the entire ProSight suite of value-priced network monitoring and management services for small businesses.

Can Progent help implement virtual desktops with Windows Server 2016?
Microsoft's virtual desktop technologies lower the effort required for network managers to set up software programs so they are standardized throughout an entire user base, offer the ability to manage rights to critical information, and enable quick installation of new or updated desktops. With Microsoft Windows Server 2016, the Terminal Services utility has been revamped and renamed Remote Desktop Services (RDS). Microsoft's new Virtual Desktop Infrastructure that powers RDS simplifies client access, enhances responsiveness, tightens security, centralizes administration, and provides a nearly transparent user environment. Progent's desktop virtualization engineers can assist your company to evaluate the strategic advantages of Microsoft's virtual desktop technologies, configure pilot and production environments, improve your system infrastructure to support virtualized clients effectively, assess and remediate security problems, and educate your IT administrators to follow best practices to gain maximum payback from client virtualization.

Who founded Progent?
Progent's founder and chief technologist, Les Kent, was the architect for a Windows network application that earned Microsoft's ďBest Application of the Year Award.Ē Mr. Kent is a 35-year network support veteran and has been responsible for the creation and implementation of hundreds of innovative information technology solutions using Microsoft and Cisco technologies. Mr. Kent founded Progent in order to meet the needs of small organizations who can't justify the high cost of supporting a large IT team but who still need information networks with world-class reliability, protection, and responsiveness.



More Questions and Answers

If your small business is in Mountain View or anywhere in Silicon Valley and you are in need of technical help, IT outsourcing, or advanced expertise from a certified Progent consultant, call 408-240-9400 or visit Contact Progent.



An index of content::

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  • Meraki MR72 Access Point Computer Consultant
    Cisco Certified Experts Meraki 802.11ac Access Point Upgrade Specialists

    Progent's Meraki Wi-Fi access point consultants provide online and on-premises support to assist businesses of all sizes to design, install, manage, upgrade or debug Wi-Fi systems that include Cisco Meraki wireless access points. Progent can assist your business to configure and manage Meraki-based wireless networks for environments that can range from a telecommuter's home or a branch office to a campus or a multi-site enterprise. Progent can also assist you to integrate additional Cisco products including Catalyst and Nexus switches, ASR routers and firewalls to create a cohesive ecosystem that provides the same connectivity, performance, security, ease of management and availability for wired and wireless clients irrespective of their location or computing device.

  • ProSight Virtual Hosting Specialists Consultant Services ProSight Virtual Hosting

  • Security Vulnerability Assessment Consulting Services
    Computer Security Vulnerability Evaluation Engineers

    Progent offers several security service bundles designed to deliver larger enterprises an impartial and thorough network security audit from a team of certified security engineers. All Progent's network security assessment bundles incorporate a suite of services like network scans from inside and from beyond your network security perimeter, expert analysis of scanned data by certified security engineers, creation of a paper explaining the results, plus an interactive high-level executive summary and a detailed live review for internal IT engineers.

  • Professionals ISA 2004 Server Immediate Internet Security and Acceleration Server Consulting

  • 24-Hour Microsoft LCS Server IM On-site Support
    Live Communications Server Online Help

    Microsoft Communications Server delivers IM and presence in an extensible, enterprise-grade solution featuring enhanced protection, transparent integration with popular Microsoft software, an expandable, industry-standard development platform, and compliance with regulatory requirements such as HIPAA, Sarbanes-Oxley, and GLB. Your enterprise can benefit from cost savings and elevated operational efficiencies, increased individual productivity, and better intellectual property protection with this easy-to-manage, fault-tolerant solution. Effective deployments of Office Communications Server require careful planning and thought prior to installation. Progent's Microsoft-certified consultants can deliver the expertise necessary to deliver all the benefits of Microsoft Office Communications Server across your entire corporation.

  • Progent's Management Team Recovery Services Progent Management Team Security Consultants
  • Project Planning Engineer Project Pilots Specialists
  • Project Server Contract Programmer Developer MS Project Server
  • QTS Data Center Sacramento Professionals QTS Internet Data Center Consult

  • Technical Support Services Cisco Firewalls
    Network Engineer Cisco Firewalls

    Cisco's PIX 500 Series firewalls have reached end of life and Cisco may no longer offer support these legacy devices. Progent continues to offer technical assistance for Cisco's PIX Series firewalls to help you with management and troubleshooting and Progent can in addition help you assess whether to move up to the latest firewall technology available from Cisco. Progent's Cisco-certified specialists can help your company design and carry out a cost-effective upgrade to Cisco ASA 5500-X firewalls following leading practices.

  • Remote DPM Backup and Restore Service Consultant Services Offsite DPM Data Backup Service Network Engineer
  • Remote Desktop Connection for Apple Mac On-site Support Windows Desktop Simulation on macOS Remote Troubleshooting
  • Remote Microsoft Intune Migration Computer Consulting Intune Policy Settings Professionals
  • Remote Support Services SMS Migration Microsoft Expert Systems Management Server 2003 Integration Services

  • Award Winning Design and Installation SQL Server
    SQL Design Firms

    SQL Server 2005 offers indispensable, familiar tools to computer experts and information workers, reducing the difficulty of creating, deploying, administering, and using company information and analytical applications on platforms ranging from mobile devices to enterprise data networks. The sophistication and integration demands of Microsoft SQL Server 2005 require a network consulting firm with real-world expertise and broad knowledge in designing and deploying information-based, end-to-end business technology applications. The knowledge and experience of Progent's Microsoft-certified engineering staff, with an average of more than 10 years of professional work supporting Microsoft technology, ensures you success in designing, configuring and supporting Microsoft SQL Server 2005 solutions that are seamlessly integrated with the Microsoft .NET environment.

  • Remote Troubleshooting Cisco ASA 5500-X with Firepower Cisco Firepower URL Filtering Network Consultant
  • Remote Workforce Cloud Integration Online Technical Support Offsite Employees Cloud Integration Consultants
  • Repairing Small Office Small Business Outsourcing Firm
  • SCCM 2012 Asset Inventory Remote Support Services SCCM 2012 Migration Online Help
  • SCDPM 2012 Migration Network Consultants SCDPM 2012 and Azure Backup IT Consultant
  • SCDPM 2016 Upgrade Consultants Data Protection Manager 2016 Disaster Recovery Consultants
  • Sunnyvale Consultancies California
  • SCOM Management Packs Consultant 24 Hour Microsoft SCOM 2012 R2 Network Consultants

  • Digidesign Pro Tools Learn
    QuarkXPress Learn

    Progent's Apple Mac experts can promote the creative facets of Macintosh computing by providing consulting services and training in imaging, audio, and video. Progent's support professionals can provide expertise in a range of Mac programs such as Adobe Photoshop, Illustrator, Adobe InDesign, QuarkXPress, Apple Logic, MOTU Digital Performer, Digidesign Pro Tools, Final Cut Pro, Apple Motion, and After Effects. Progent can also assist you with specific jobs such as capturing or digitizing audio or video or setting up an audio/video production facility.

  • SMS Migration Remote Consulting Award Winning SMS Server Upgrade Outsourcing
  • SMS Upgrade Remote Technical Support Microsoft SMS On-site Technical Support
  • SQL Server 2016 Capacity Planning Computer Consulting SQL Server 2016 Stretch Database Remote Consulting

  • Web Site Programming Firm
    Crystal Reports Outsourced Programming

    For custom program creation, Progent can supply programming consultants to produce business software in areas such as eCommerce, web site design, Microsoft Dynamics packages including Microsoft Dynamics GP, and specialized management reports produced by Crystal Reports, Microsoft Access, or FRx Reports. Progentís experts can use Microsoft IIS to create company-specific eCommerce applications powered by Microsoft ASP.NET. In addition, Progent can provide expertise in a broad range of custom program development platforms including SQL Server and Delphi. For made-to-order e-Commerce software, Progent also offers specialists in custom Access, custom Microsoft Visual Basic, custom Excel, and any other specialized development powered by any Microsoft development platform.

  • Security Consulting GIAC Certified Information Assurance Remote Engineers GIAC Security and Compliance Test
  • Security Management Professionals CISM Certified Testing
  • Services Documentation IT Consultant Service Reporting Computer Engineer
  • Mountain View Small Business IT Consulting Firm
  • Services Microsoft Skype for Business Urgent Microsoft Skype for Business Presence Consulting
  • Setup and Support Exchange 2013 Management Exchange 2013 Server Information Technology Consulting

  • Cisco Firewall Consulting Company
    Cisco Access Point Small Business IT Consulting Group

    Progent can help you to utilize Cisco's networking technology to build a robust foundation for your local, private cloud, or hybrid data center and improve operations in key areas such as compute and storage utilization, security and compliance, manageability, reliability, and disaster recovery.

  • SharePoint Development Company HTML programming Services
  • SharePoint Server Technical Support Services SPS 2019 Online Support
  • Small Business IT Consulting Company Mountain View Security Consulting Group Sunnyvale

  • Immediate Juniper SRX Series Router Security Group
    Juniper SRX Firewall Network Consulting

    Progent's Juniper-certified network engineers can help you evaluate the business case for adopting Juniper's SRX Series gateways, plan and execute cost-effective deployments, configure equipment to reflect your security strategy, and provide ongoing consulting services to help you monitor, manage, update, and troubleshoot your environment in order to maximize the business value of your SRX gateway solution.

  • Small Business Outsourcing Mountain View Sunnyvale Small Office Computer Consulting Services
  • Smartphone Consultant Smartphone Consultants
  • Snake ransomware recovery Consultant ransomware removal and file restore Consulting Services

  • Support and Integration Part-Time CIO
    Technical Consultant Chief Information Officer

    Progent offers the part-time assistance of a seasoned Chief Information Officer to offer a broad perspective to help you pick and maintain network technology appropriate for your current needs and that can be a firm foundation for your growth. Progent's part-time or temporary Chief Information Officer consulting services offer financial advantages to companies trying to maximize the impact of their IT expenditures but who are without the budget or hesitant to take on one more executive-level manager to their full-time staff. Because Progent is vendor-neutral, with a sizable staff of consultants certified to maintain all leading operating systems and connectivity technologies plus a broad range and business applications, Progent is in an ideal position to offer objective advice as well as advanced technical help for developing IT systems that match the special needs of your business.

  • SonicWall NSA Firewall Firewall Setup SonicWall TZ500 Firewall Firewall Support
  • Network Support Consultant Mountain View
  • Specialist Microsoft SQL Integration Firm Microsoft T-SQL
  • Specialists F5 Networks 3-DNS After Hours Computer Engineer F5 Networks 3DNS
  • Support and Help Data Protection Manager 2016 Technical Support Data Protection Manager 2016 Migration
  • Support and Help iPhone 5 Top MobileMe Troubleshooting
  • System Consulting Services Mountain View Network Management Sunnyvale
  • Technical Consultant Exchange 2019 Exchange 2019 Mailbox Server Online Troubleshooting
  • Technical Consultant Microsoft Exchange 2000 Upgrade Microsoft Certified Expert Exchange 2000 Server Upgrade Online Technical Support

  • Application Consultant Microsoft Dynamics SL
    Contract Development MRP

    In addition to providing the expertise of Microsoft Dynamics GP specialists, Progent can provide experts in Dynamics AX, Dynamics NAV, Dynamics SL (Solomon), Microsoft Dynamics Retail Management System, Macola ERP by Exact, MAS 90 ERP, and QuickBooks Pro. Progent offers software development, troubleshooting, management help, upgrade assistance, and one-on-one or group webinar training tailored to meet your specific requirements. Progent's experts also can help you build and support a protected, reliable network foundation to run your ERP, MRP and accounting solutions.

  • Technical Support Services Wi-Fi RF Spectrum Analysis for Wi-Fi Remote Wireless Site Survey Remote Support Services
  • Technology Consulting Services Internet Data Center Configuration Data Center

  • Microsoft Expert Consulting Services 64-bit Processing
    64-bit Upgrade IT Services

    Progent's Microsoft-certified consultants can help you plan, document, implement, administer, and repair a network-wide move to 64-bit server and client operating systems and business applications. Progent can help you pilot your 64-bit infrastructure to verify that it handles all of the key 32-bit programs which you want to keep as well as the latest 64-bit editions of applications you wish to run.

  • Technology Consulting Services SCCM SCCM Intune Integration Support Services
  • Testing Juniper SRX100 Router Juniper SRX Firewall Consultant
  • Top Gentoo Linux Remote Support Redhat Linux Support and Integration

  • Windows Server 2019 Windows Defender ATP Support
    Windows Server 2019 Online Support

    Progent's Microsoft-certified Windows Server 2019 experts can help your company to plan and implement a cost-effective migration to Windows Server 2019 using your current deployment architecture or a new cloud-based or hybrid model. Microsoft Windows Server 2019 offers significant enhancements in scale, performance, ease of management, virtualization, security and compliance, hybrid local/cloud integration, resilience, and container support.

  • Top Integration Support Meraki Outdoor Wi-Fi Access Point Onsite Technical Support Meraki MR34 Access Point
  • Top Mountain View Systems Engineer Onsite and Remote Support Mountain View
  • Top Ranked Apple OS X Tiger Technology Consulting Services Apple OS X Online Troubleshooting
  • California Microsoft Certified Mountain View Technical Support Group
  • Top Ranked QTS/Herakles Internet Data Center Consultants QTS Data Center Professionals

  • Windows, UNIX, Solaris Support and Help
    Integration Support Windows, UNIX, Solaris

    If your business network combines UNIX, Linux or Sun Solaris platforms with Microsoft Windows, Progent can show you how to incorporate your computers into a cohesive environment that allows all your OS platforms to coexist for simple administration, transparent dataflow, high availability, superior throughput, and strong protection. Progent's UNIX/Linux/Solaris and MS Windows integration support offerings include IT infrastructure configuration and service, support for Microsoft Windows services for UNIX (SFU), remote server monitoring and management, online technical help and repair, on-site technical support, and Help Desk Call Center outsourcing.

  • California Network Engineers Los Altos
  • Top Rated Engineers ProSight Hosting for Virtual Servers Private Cloud Hosting for Virtual Data Centers Services
  • Top Rated Forefront Network Inspection System Online Consulting Forefront Network Inspection System Specialists
  • Urgent Microsoft Windows 7 Upgrade Support and Help Network Consultant Microsoft Windows 7 Evaluation
  • Urgent Network Admin Companies Los Altos Los Altos Computer Service Companies

  • Consultancy Sun Solaris
    UNIX Consulting Firms

    Progent's UNIX platform support services offer small companies and developers assistance with managing and supporting UNIX, Linux or Solaris environments that coexist with Microsoft-powered technology. Progent offers your business access to UNIX experts, support professionals certified by Microsoft and Cisco, and security specialists with CISM certification. This wide array of expertise offers you a convenient one-stop source to show you how to build and manage a protected and reliable mixed-platform network and communications environment that supports UNIX and Microsoft coexistence by integrating Windows with major variants of UNIX such as Apple macOS and OS X, Solaris, AIX, HP-UX (Hewlett Packard UNIX), Berkeley UNIX (BSD), SCO UNIX and Silicon Graphics IRIX (SGI/IRIX or major Linux platforms such as RedHat Linux, SuSE Linux, Debian GNU/Linux and Mandrake.

  • WLAN Site Survey Online Help Network Engineer Remote Wireless Site Survey

  • Anti-Spam Support and Setup
    Antispam Help and Support

    E-Mail Guard represents a comprehensive solution for blocking spam and viruses. E-Mail Guard addresses the security and management of corporate email by offering continually improved spam and virus filtering, policy management, content testing, and defense against email-borne DHA and Distributed Denial of Service attacks. E-Mail Guard also features monitoring, management and reporting utilities as well as outbound email filtering to help you troubleshoot your e-mail system and define and regulate corporate email policy.

  • WatchGuard Firebox T35 Firewall Protecting 24-7 WatchGuard Firebox Security Company

  • Microsoft, Cisco and Security Certified Experts Branch Office Integration Support
    Sales Office Computer Engineer

    Years of experience delivering Microsoft expertise and Cisco network consulting has allowed Progent to develop an unmatched capability for supporting branch offices that need network service with the flexibility associated with with small companies but which includes effective client interaction, complete documentation, and adherence to corporate IT standards. If your corporation has a sales office located anywhere in or any area covered by Progent's consultants, Progent can provide a broad array of on-premises and remote network support services and network architecture expertise.

  • White Paper IT Outsourcing and Co-sourcing Whitepaper IT Outsourcing Examples
  • Wi-Fi Support Consult Wireless LAN

  • Security Organizations SonicWall NSA 6650 Firewall
    SonicWall NSA 9250 Firewall Evaluation

    Progent's certified SonicWall firewall consultants can help you integrate, maintain, and troubleshoot SonicWall firewall appliances including the current SonicWall TZ and NSa families of firewalls and the older SonicWall PRO 1260 Secure Switch products. Progent's CISM and GIAC-certified cybersecurity experts can help you incorporate SonicWall firewalls into an end-to-end network protection plan and design security into your business processes.

  • Windows Server 2012 R2 Computer Consultants Network Consulting Windows Server 2012 R2
  • Windows Server 2012R2 Hyper-V Specialist Windows Server 2012 R2 Multitenancy Engineer
  • Windows Server 2012R2 Private Cloud Support and Setup Windows Server 2012 R2 Technical Support
  • Windows Virtual Desktop for Apple Mac Computer Engineer Windows Desktop Simulation on Apple Mac Technology Consulting Services

  • Microsoft Windows 8.1 Specialists
    Windows 8.1 Security Engineer

    Progent's Microsoft-certified experts can provide a variety of technical services to assist companies of all sizes to deploy, administer, and troubleshoot IT systems that include desktops, laptops, tablets, or Windows phones based on Microsoft Windows 8.1. For enterprise customers, Progent's senior project managers can help set up testing environments to assess Microsoft Windows 8.1 and plan and implement Windows 8.1 migration projects based on leading practices.

  • Wireless Support and Integration Wireless Network Engineer
  • wireless VoIP phone integration Computer Consultants wireless IP phone integration Network Consultants

  • Education Macintosh
    Mac OS X Class

    Progent offers onsite education designed for individuals who want to broaden their knowledge of the macOS and OS X platform, Mac hardware, or Mac office applications including Word, Excel, and Outlook for Mac. Progent also offers specialized group or individual online classes for macOS and Mac OS X application software.


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