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More Questions and Answers

Can Progent help us upgrade our legacy version of Dynamics GP to the current release?
Progent's consultants have delivered support for Microsoft Dynamics GP and Great Plains ERP software for nearly 20 years and Progent has provided integration, customization, education, and debugging since the product's debut. Progent offers top-tier support for upgrading legacy Dynamics GP ERP systems. Progent can help you to design, pilot, and carry out an efficient upgrade from a a legacy version to the current edition of Dynamics GP, Learn} about Progent's Dynamics GP migration and system integration consulting services.

Can Progent help us integrate Cisco Catalyst 9100 Series Wi-Fi 6 APs?
Progent's Cisco-certified Catalyst 802.11ax AP experts can provide affordable online and onsite support for Catalyst Wi-Fi 6 wireless access points (WAPs). For details about Progent's consulting services for Catalyst 9100 Series Wi-Fi 6 802.11ax Access Points, see Cisco Catalyst 9100 802.11ax access points system design, deployment, and debugging services.

Can Progent help me build a secure Wi-Fi network that covers all my facilities?
Progentís Wireless Site Survey makes it easy to design and implement a WiFi network optimized for your facilities, offering you a WLAN that delivers the reception, performance, load-handling capability, Quality of Service, security, and hand-off ability your company needs. Progent's predictive Wi-Fi planning services can be carried out offsite and make use of cutting-edge RF modeling and analysis tools to plan an efficient wireless LAN. Progentís on-premises wireless survey includes physical inspection, spectrum and data protection audits of your current wireless network, analysis of your site's layout, measuring for radio frequency interference, signal propagation modeling, selection of the best locations for client-requested Wireless Access Points. Placement and integration support for Wi-Fi access points include Aironet Wi-Fi AP consulting, Cisco Small Business 100/300/500 Wi-Fi APs consulting, Catalyst 9100 family Wi-Fi 6 802.11ax access points solution planning, Cisco Meraki Wi-Fi access point integration and consulting services, and Ubiquiti UniFi Wi-Fi APs consulting and wireless LAN integration services.

What VMware virtualization products are supported by Progent?
Progent offers the assistance of a certified VMware VCDX consultant to help your organization plan, deploy, administer and troubleshoot VMware vSphere-based virtualization solution for on-premises networks, cloud environments, or hybrid systems. Progent's VMware vSphere consulting team offer world-class expertise for installing and integrating VMware Site Recovery Manager and VMware's NSX network virtualization system for disaster recovery. Progent has in-depth experience of VMware vCloud Director (vCD), vRealize Automation, vRealize Orchestrator (vRO) and vCloud tools for administering private and public cloud and hybrid cloud solutions that deliver high availability, data security, and disaster recovery.

Can Progent help us create a hybrid cloud solution based on Windows Server 2016
Progent's Microsoft-certified information technology experts offer Windows Server 2016 integration consulting services to help businesses of any size to plan and implement an efficient upgrade to Windows Server 2016 and Hyper-V 2016 using an on-premises, cloud-centric, or hybrid architecture. Progent can help you to evaluate the business benefits of Windows Server 2016 for your enterprise and can help you with any aspect of designing, configuring, managing or debugging your Windows Server 2016 and Hyper-V 2016 solution. Progent can help your organization to benefit from the many new high-availability and information assurance features of Windows Server 2016 and Hyper-V 2016 such as Windows Containers for isolating applications, Shielded Virtual Machines to protect against compromised administrators, Credential Guard, Just In Time (JIT) Privileged Access Management, Virtual Machine load balancing, Storage Replica for zero-data-loss disaster recovery, plus workgroup and multi-domain clusters.

Can Progent help our company deploy and manage Microsoft Teams?
Microsoft Teams is the successor to Skype for Business Online as Microsoft's flagship cloud platform for real-time conversation and collaboration. Progent's Microsoft Teams consultants can help you to plan a migration to Microsoft Teams from Skype for Business Online and configure, administer, and troubleshoot a cloud or hybrid implementation of Teams. Progent can help you to integrate Teams with Office/Microsoft 365 apps, Exchange, SharePoint Online, and your phone infrastructure.

Can Progent Help with Oracle Database Administration and Application Development?
Progent offers affordable access to an Oracle certified consultant for Oracle database administration services or an Oracle software developer. Progent can assist your business to develop effective mechanisms for critical Oracle DBA tasks such as performance tuning, backup and restore processes, and database protection, or mentor your in-house personnel to follow industry leading practices for streamlining major management tasks. Progent can in addition offer the support of a PL/SQL developer to assist your company to build, test, enhance, or migrate Oracle programs that can range from business reports to database-powered web commerce sites. Progent has skill using Oracle SQL Developer, SQL *Plus, and JDeveloper tools and can also help you to optimize existing SQL code using Oracle's SQL Access Advisor.

What are the advantages of Progent's model for remote support?
Most computer system problems can be resolved quickly by Progent's group of remote service engineers. This eliminates lost productivity that can result from waiting for an on-site engineer to show up in person. Furthermore, many freelance consultants and IT service firms require minimum service billing that may turn a ten-minute visit into a 2-hour expense. Progentís model of charging by the minute and charging only for service actually delivered allows Progentís remote service engineers to resolve hundreds of small issues every day at the lowest feasible expense. In addition, the security of having reliable access to Progent's large group of IT consultants opens the door to a new world of sophisticated network technologies that many small organizations would otherwise shy away from for fear of having inadequate expertise.

How can Progent help us integrate our business software with Amazon Marketplace Web Service?
Amazon Marketplace Web Service (Amazon MWS) is an integrated collection of APIs that enables Amazon sellers to improve the efficiency of their operations by automating crucial sales activities such as listings, orders, payments, fulfillment, and reports. By tapping into Amazon's extensive online ecosystem and automating their sales, vendors can broaden their reach, reduce their cost of sales, accelerate response time to customers, and increase their bottom line. Progent's Amazon Marketplace Web Service (Amazon MWS) developers can collaborate with your development staff and provide programming, workflow integration, project management support, and mentoring to help you shorten development time and costs and speed up your return on investment.

Does Progent support Firewall and VPN technology from vendors other than Microsoft and Cisco?
In addition to supporting a wide range of security technologies from Microsoft and Cisco, Progent offers small businesses expert help for solutions from other major VPN suppliers including Checkpoint Software, WatchGuard, Juniper Networks, SonicWALL, and Symantec-Raptor. Progent can help you create a detailed security plan and choose appropriate products from a variety of vendors to support your security objectives while staying within your spending restraints.

Can Progent help us to deploy System Center 2016 Virtual Machine Manager to manage our hybrid cloud network?
Microsoft System Center 2016 Virtual Machine Manager (SCVMM 2016) is a component of Microsoft's System Center 2016 suite of IT infrastructure management tools and is designed to provide a unified solution for deploying and managing virtualized fabric and services across hybrid environments that can include on-premises and hosted datacenters and Azure publics cloud resources. Progent's Virtual Machine Manager 2016 consultants can help businesses of any size with any aspect of designing, implementing, and managing a SCVMM 2016 ecosystem. Progent can assess your virtualization architecture, help you upgrade efficiently from older versions of VMM, design workflows for creating and deploying VMs and VM hosts, implement high-availability compute and storage clusters, connect your datacenter resources with public cloud services, set up virtual switches and load balancers, write and refine PowerShell scripts, and help you assess the potential business benefits of new technologies such as Storage Replica and Shielded VMs. Progent's virtualization professionals offer world-class Windows Hyper-V consulting and VMware vSphere expertise.

More Questions and Answers

If your small business is in Mountain View or anywhere in Silicon Valley and you require computer help, information technology outsourcing, or advanced expertise from a certified Progent engineer, call 408-240-9400 or visit Contact Progent.

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    Exchange 2013 incorporates major improvements to the capabilities of Exchange 2010 and introduces powerful new features plus a redesigned architecture. These enhancements favorably impact vital facets of IT such as ease of administration, high availability (HA), compliance, operational costs, teamwork, expandability, throughput, cross-version interoperability, and the user experience. Progent's Microsoft-certified Exchange Server 2013 consulting experts can assist your organization to understand the potential business benefits of migrating to Microsoft Exchange Server 2013, design an efficient validation and rollout strategy, and educate your IT team to maintain your Microsoft Exchange 2013 solution. Progent can also provide ongoing remote consulting and management for Microsoft Exchange 2013.

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    Progent can help small and medium-size organizations to provision their home-based employees with reliable access to public cloud services.

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    Even if your company has a minimal network support staff and a limited IT budget, your information system can still have the same high reliability and performance that once needed a large in-house service group. Progent's 24x7 Network Support Services for small businesses combine the expertise of world-class Microsoft-expert and Cisco-certified IT professionals, the latest system management software for proactive monitoring and alerts, and economical service programs such as a help desk service to keep your vital network applications and hardware up and running.

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    Progent's Sun Solaris platform consulting services offer small companies and developers assistance with administering and supporting Solaris environments that operate with Microsoft-based technology. Progent offers your business contact with Solaris consultants, support professionals premier by Microsoft and Cisco, and security specialists with CISM credentials. This wide range of expertise offers you an easy one-stop consulting firm to show you how to create and maintain a secure and robust cross-platform connectivity and communications environment that allows Solaris and Microsoft coexistence by combining Windows with popular variants of UNIX such as Mac OS X, Solaris, IBM AIX, HP-UX, BSD, SCO, and SGI/Irix or leading Linux derivatives such as RedHat, SUSE, CentOS Linux, Ubuntu, PCLinuxOS, fedora, Gentoo, Mandrake/Mandriva, Debian GNU/Linux, and Slackware Linux.

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    Progent's ProSight Email Guard solution uses the technology of leading data security vendors to provide web-based management and comprehensive security for your inbound and outbound email. The hybrid architecture of ProSight Email Guard managed service combines cloud-based filtering with an on-premises gateway appliance to offer advanced protection against spam, viruses, Dos Attacks, Directory Harvest Attacks, and other email-borne threats. The cloud filter acts as a preliminary barricade and keeps the vast majority of unwanted email from reaching your network firewall. This decreases your exposure to external threats and conserves network bandwidth and storage space. Email Guard's on-premises security gateway appliance provides a deeper layer of analysis for incoming email. For outbound email, the local security gateway provides AV and anti-spam protection, protection against data leaks, and email encryption. The local gateway can also help Microsoft Exchange Server to monitor and safeguard internal email that stays inside your security perimeter.

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    Progentís staff of Microsoft and Cisco Premier Certified experts average more than ten years of hands-on professional experience, at the forefront of network support, executing a wide range of IT tasks for a large array of customers. Every Progent consultant shares a refined collection of individual best practices that are incorporated into company-wide leading practices training that Progent teaches its support staff. This ensures that you get not only world-class technical skills, but also a consultant with proven methods for applying computer knowledge to fix real-world IT problems quickly.

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