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More Questions and Answers

What are the advantages of being a Microsoft-certified Partner?
Because Progent is a Microsoft-certified Partner, each Progent MCSE support specialist and network consultant has access to the technical and educational resources required to deliver the best information technology service available. Progent can provide world-class expertise in the design, deployment and troubleshooting of Microsoft-based business solutions. Progent's Microsoft-certified experts offer Active Directory expertise, Microsoft Exchange 2016 migration, Exchange Server 2013 integration, Microsoft Exchange 2010 Server support, Microsoft Exchange 2003 troubleshooting, Windows Server 2016 hybrid solutions, Windows Server 2012 R2 configuration, Windows 2008 Server migration help, plus Windows 10 migration consulting, Microsoft Windows 8.1 integration expertise, Microsoft Windows 7 support, Microsoft Office and Office 365 support and training, and Microsoft Dynamics GP programming.

Can Progent help me maintain or upgrade my Exchange 2010 system?
Improvements in Microsoft Exchange 2010 for digital voice messaging include voice-to-text preview for rapidly scanning your stored voice mail rather than playing back every call, digital attendants to greet callers and help them to navigate your voice mail system, programmable answering processes to transfer or filter calls based on Caller ID or contact data, and text messaging notifications concerning missed calls or messages. Although Exchange 2010 remains a widely used messaging platform, newer versions of Exchange Server have supplanted it. Progent's Exchange 2010 professionals can assist your company to manage and repair your existing Exchange 2010 deployment. Progent's Microsoft Exchange 2016 experts and Office 365 Exchange Online cloud integration consultants can also assist you to analyze the strategic benefits and technical risks of migrating to a modern, release of Exchange.

Can Progent help us design data protection backup/restore solutions for our at-home workers?
Progent can assist small and medium-size organization to plan, deploy, test and troubleshoot backup/recovery technology for teleworkers. To learn about Progent's data protection consulting services for remote workers, refer to data protection consulting services for remote workers.

Does Progent support Citrix desktop virtualization software?
Progent's Citrix-certified desktop virtualization consultants can help you to design, install, manage, and troubleshoot a virtualized Windows application delivery and management solution by offering Citrix XenDesktop consulting and XenApp support services. Progent's Cisco-certified CCIE network consultants can help you optimize your infrastructure for distributing server and client-side applications, and Progent's datacenter management and support experts can assist your organization to manage and support a remote datacenter that features high availability, advanced security, and rapid disaster recovery. Progent's Citrix technology experts can also assist you with other virtualization platforms from Citrix by providing Citrix XenServer consulting services and Citrix Essentials for Hyper-V integration.

Can Progent provide help with Microsoft Access software development?
Progent's Microsoft Access developers and consultants can provide cost-effective remote consulting services for all releases of Office Access including Access desktop and Access Web App and offers advanced support for application programming, database conversion, performance tuning, BI reporting, and maintenance. Progent also can provide tailored online training for Office Access application programming and DBA services.

Does Progent offer ERP consulting services for SyteLine/Infor CloudSuite Industrial?
Infor CloudSuite Industrial, formerly known as SyteLine, is an ERP platform that embodies over 25 years of background assisting manufacturing, distribution and service organizations to manage complex supply chains and streamline key processes in order to bring products to market fast and adhere to customer schedules consistently. Progent can provide the skills of an ERP consultant with more than two decades of background working with the Infor CloudSuite Industrial/SyteLine product family. Progent offers online or onsite consulting that can range from occasional advice to solution design and project management. Sample services offered by Progent for CloudSuite Industrial/SyteLine include implementation, migration, process improvement, customization, CPQ, web site integration, technical support, ETL, Office 365 integration, disaster recovery planning, and database administration. For more information, see SyteLine/Infor CloudSuite Industrial ERP Consulting Services.

Does Progent offer stealth penetration testing services?
Stealth intrusion checking is an important component of any overall IT system security plan. Progentís security professionals can perform thorough unannounced intrusion security tests without the awareness of your company's internal IT staff. Unannounced penetration testing uncovers whether current security defense systems such as intrusion detection alerts and event log monitoring are correctly set up and actively monitored.

Does Progent offer consulting services for Microsoft Office 365 Excel?
Progent's Microsoft-certified Office 365 Excel application experts offer cost-effective online development services for applications that use Microsoft Office Excel or Microsoft Office 365 Excel as a front-end or back-end platform for specialized business applications. Progent's engineers can assist your company to plan, program, pilot, install, and administer custom applications; maintain and enhance current ones; and upgrade applications built with earlier releases of Microsoft Office Excel to newer ones. Progent offers support for Excel VBA and Office Access programming and can help your company to integrate Excel-based applications to Microsoft SQL Server or other advanced DBMs that can include realtime information. Progent's consultants can also help you to set up solutions that combine Office Excel with compatible Microsoft product families including Word, PowerPoint, Project, and SharePoint Foundation. Progent can also assist you to upgrade to newer Excel releases, including the latest 64-bit release, and offers affordable remote webinar training in Excel that can be tailored for individuals or groups.

What Microsoft financial reporting applications can Progent help customize?
Progent's Experts Team provides in-depth consulting expertise in crucial application areas, allowing you to tailor responsive, low-cost and effective IT solutions that meet the unique needs of your company. Progent's line-of-business software developers can assist your business to customize Microsoft's major eCommerce-capable offerings such as:

  • Microsoft Dynamics AX Enterprise Resource Planning Software (formerly Axapta)
  • Microsoft Dynamics GP Business Accounting Software (formerly Microsoft Great Plains)
  • Microsoft Dynamics NAV Business Management Software (formerly Microsoft Navision)
  • Microsoft Dynamics SL Accounting Software (formerly Solomon)
  • Microsoft Dynamics RMS (Retail Management System)

    Can Progent help me upgrade my Wi-Fi network with Cisco's Aironet 802.11ac access points?
    Progent's Cisco-certified consultants can provide Cisco Aironet wireless AP configuration support and Cisco Wi-Fi controller integration so you can benefit from the 802.11ac Wi-Fi specification to triple the speed for your wireless LAN while expanding the signal coverage.

    How can Progent help improve the fault tolerance of my network?
    Progent's consulting services for fault tolerant IT systems provide Microsoft and Cisco-certified consulting experts who can help you create a fault-tolerant network that incorporates essential technologies and processes for mission critical environments. Progentís consulting professionals can help your company to implement a network infrastructure with features such as failover Internet access, network load balancing, zero-downtime data centers, multi-site backup, fault tolerant interoffice connections, and fault tolerant multi-site systems. Progent can also provide disaster recovery planning experts to help you design, test, and document a recovery process founded on leading practices.

    Can Progent help me configure Database Availability Groups for Exchange 2013?
    A Database Availability Group known as a DAG is the foundation of high availability for Microsoft Exchange 2013 Mailbox (MBX) servers. Introduced in Exchange Server 2010, a DAG is a group of up to 16 Mailbox servers in which any DAG server can contain a copy of an Exchange mailbox database from a different server in the group. DAG servers cooperate with one another to restore automatically from breakdowns that affect MBX databases. Progent's Microsoft certified Exchange consultants can provide DAG consulting services to assist your organization to design, deploy and manage an HA environment for your Exchange mailbox servers. In addition, Progent's Exchange Server 2016 consultants can help you move your Exchange 2013 DAG deployment to Exchange 2016 Server.

    Does Progent offer consulting help for server clustering with Windows Server?
    The failover server cluster technology incorporated into the most recent releases of Windows Server has been radically re-engineered to streamline the deployment, configuration, and administration of server clusters and to provide improved levels of system dependability, security, performance, and flexibility. New or enhanced capabilities include cluster verification, revamped configuration and installation, unified cluster management, redesigned cluster architecture for maximum availability, better protection and quorum models, minimization of failure points, more disk and RAM capacity, enhancements for multi-site clusters, and live migration capability for Windows Hyper-V virtual machines. Progent's certified failover cluster experts can help you assess the advantages of failover clusters, design and execute an installation, train your network support staff to administer your failover clusters, provide ongoing consulting and support services, and create and validate a workplace recovery plan. Progent's Windows Server 2019 high availability (HA) cluster experts and Windows Server 2016 disaster recovery/business continuity experts can assist you you to plan and deploy a cost-effective disaster recovery/business continuity solution for hybrid cloud deployments using failover cluster technology field-tested in Microsoft's massive Azure public cloud.



    More Questions and Answers

    If your small business is in Mountain View or anywhere in Silicon Valley and you require technical help, IT outsourcing, or top-level services from a Microsoft or Cisco certified engineer, call 408-240-9400 or visit Contact Progent.



    An index of content::

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  • Top Ranked Aironet Wireless Access Point Online Support Services Aironet Wireless AP Online Troubleshooting
  • Top School District Specialist Consultant County Government Cisco
  • Troubleshooting Microsoft ISA Server Internet Security and Acceleration Server Online Help
  • Troubleshooting Windows 2000 Server Windows Server 2000 Migration

  • Exchange 2000 Upgrade Migration Consultants
    Exchange Server 2000 Upgrade Support and Setup

    Progent is among the most expert information technology support firms for creating e-mail systems powered by Exchange 2000. Progent specializes in helping small companies get all the advantages of Microsoft Exchange 2000 under common situations such as updating from Exchange 5.5, migration from an ISP-based or POP3 e-mail system, and using managed services for your Microsoft Exchange 2000 support.

  • UNIX with Windows On-site Technical Support IT Consultant Windows, UNIX, Solaris
  • Urgent Exchange Server 2007 Support and Setup Exchange Server 2007 Technical Support Services
  • Video IP Phones Troubleshooting 24-7 Cisco VoIP Phones and Jabber Specialists
  • Washington Design Consultant Rhode Island Consulting Firms
  • Wi-Fi Site Survey Outsourcing Wireless Site Survey IT Consulting
  • Windows 2003 Support and Setup Windows Server 2003 Services

  • Specialist Citrix desktop virtualization
    Support and Integration Citrix VHD desktops

    Citrix offers a powerful family of platforms that provide advanced manageability, expandability, and performance for server virtualization and for server-based distribution of virtual Windows desktops and Windows applications. For delivering virtualized Windows desktops and applications, Citrix offers Citrix XenDesktop and XenApp. For making and administering virtual servers, Citrix offers XenServer and Citrix Essentials. Progent's Citrix-certified consultants can help you to evaluate the business advantages of Citrix technology and can help you design, validate, deploy, troubleshoot, and maintain Citrix virtualization platforms.

  • Windows 7 Security Setup and Support Remote Technical Support Microsoft Windows 7 Migration
  • Windows Server 2012 Essentials Consultants MCSE Expert Certified Consultant Services Windows Server Essentials Backup
  • Windows Server 2019 Deduplication Technical Consultant Windows Server 2019 High Availability Outsourcing
  • Outsource Sunnyvale California
  • Windows and macOS coexistence Setup and Support Windows and macOS Onsite Technical Support

  • 24x7 Support and Setup Cisco PIX to ASA upgrade
    Firepower Specialist

    Progentís experienced Cisco network security consultants provide high-level PIX Firewall and ASA Firewall consulting support covering infrastructure design, configuration, and support of Cisco firewall and Cisco security solutions. The PIX and ASA Security Appliance Series of Cisco firewalls delivers robust user and software policy enforcement, mutlivector attack defense, and safe connectivity services. Ranging from economical, easy-to-install desktop devices for small and home offices to scalable enterprise-class appliances, Cisco PIX and ASA Firewalls provide advanced security, high throughput, and high availability for network environments of all sizes. PIX and ASA Firewalls are based on a proven, specially designed platform, eliminating possible OS-specific security gaps.

  • Windows, Linux, UNIX, Solaris Support and Setup Engineers Linux with Windows
  • Wireless LAN Site Survey Support and Setup Wi-Fi Site Survey Outsourcing
  • Immediate Mountain View Support Organizations
  • scom 2016 high availability Remote Technical Support scom 2016 migration Network Engineer
  • wireless IP phone security Consultant Services Wi-Fi VoIP phone integration Outsourcing