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More Questions and Answers

Does Progent support Juniper and NetScreen Products?
Progent's Juniper-authorized network consultants can assist you to plan and deploy Juniper Firewall and VPN platforms, enhance and troubleshoot your network infrastructure, and upgrade smoothly from outdated devices to current releases. Progent's Junos OS consultants offer support for Juniper's flagship network control software to enable you to simplify the management and strengthen the security of your Juniper VPN devices firewalls, and routers. Progent also has broad experience supporting Juniper's NetScreen OS and ScreenOS operating system platformS and can assist you maintain environments that incorporate a combination of Juniper's software platforms.

Can Progent help us to configure and manage Cisco Wi-Fi controller hardware or software?
Cisco's Catalyst Wi-Fi controllers streamline the administration of wireless LANs by unifying the configuration and control of Wi-Fi access points, optimizing wireless performance by limiting the effect of radio frequency congestion, enhancing wireless uptime with rapid failover, and hardening data security by identifying cyber threats and analyzing network traffic based on user type and location. Progent's Wi-Fi consultants can help you to deploy Cisco Wi-Fi controller appliances to manage and monitor wireless networks of any size. Progent can assist you to maintain and troubleshoot your current Cisco Wi-Fi environment or carry out a smooth migration to Cisco's latest wireless controller solutions. For details, see Cisco Catalyst Wi-Fi controller consulting services.

How can Progent help us take full advantage of Microsoft Project Server?
Progent's certified Microsoft Project experts can provide advanced online and on-premises support services for Project Server and Project Online and for all Microsoft products that integrate closely with Project and Project Online. Consulting services provided by Progent include Project Server planning and support, SharePoint 2019 planning and deployment, SharePoint 2016 migration planning and development, Microsoft SQL Server 2019 upgrades, Microsoft SQL Server 2017 integration and development, SQL Server 2016 integration, Microsoft Exchange Server 2019 maintenance, Microsoft Exchange 2016 planning and deployment, Exchange 2013 consulting, Excel and Microsoft 365 Excel application support, plus PowerPoint and Visio webinar classes. Progent offers access to Cisco-certified CCIE engineers to assist your company to enhance your infrastructure to support local, branch office, home-based, and mobile users so they can utilize Microsoft Project Server to collaborate securely and productively. Progent's security experts can help your IT team to adopt and enforce security workflows that safeguard sensitive business information without interfering with the efficient sharing of authorized data.

Does Progent support Firewall and VPN technology from vendors other than Microsoft and Cisco?
In addition to supporting a broad range of security technologies from Microsoft and Cisco, Progent offers small businesses expert support for products from other major Firewall and VPN vendors including Check Point Software, WatchGuard, Juniper Networks, SonicWALL, Symantec-Raptor, and Barracuda. Progent can show you how to create a comprehensive security plan and choose the right products from multiple vendors to achieve your security objectives while staying within your budget restraints.

What services are available from Progent for Microsoft Office Word and Microsoft 365 Word?
Progent's Microsoft Office Word and Microsoft 365 Word consultants can provide a broad selection of economical remote support services to help you to manage and troubleshoot your current Microsoft Office Word solution or assist you to upgrade to a current release of Microsoft Office Word. Services offered by Progent's experts include VBA programming, identifying and resolving compatibility problems between different releases of Word, integrating Office Word with different Microsoft Office applications like Excel and Outlook or with third-party data sources and add-ons,infrastructure optimization for dependable. reliable cloud access, security support, and smart phone and tablet synchronization, and online Office Word training classes customized for your special requirements.

Does Progent offer short-term IT staffing?
Progent's temporary IT staffing services enable you to respond to the need for IT professionals without incurring the costs and delays that come with vetting and hiring experienced technical workers and without increasing your permanent head count. To learn about Progent's short-term staff augmentation services, go to Progent's temporary staff augmentation services.

Can Progent help our at-home workers integrate VoIP solutions?
Progent can help small and mid-size organizations to configure VoIP solutions to give their teleworkers the advantage of seamless access to the corporate phone infrastructure. For information about ways Progent's experts can assist your teleworkers to integrate and debug VoIP solutions, see IP voice solutions for an at-home workforce.

Can Progent provide help with Microsoft Access software development?
Progent's Office Access consultants can provide cost-effective remote consulting services for all releases of Microsoft Access including Access desktop and Access Web App and can provide expert assistance for Access application development, database migration, performance optimization, BI reporting, and troubleshooting. Progent also can provide custom webinar training for Access programming and database management.

How can Progent help improve the fault tolerance of my network?
Progent's design services for high availability networks provide Microsoft and Cisco-certified network experts who will help you build a robust computing environment that incorporates essential technologies and procedures for line-of-business applications. Progentís information technology experts can assist your company to configure a system architecture with features such as redundant Internet connections, system load balancing, zero-downtime data centers, multi-site backup, fault tolerant interoffice connectivity, and high-reliability multi-location systems. Progent can also provide disaster recovery preparedness consultants to help you design, validate, and document a recovery procedure based on leading practices.

Can Progent help us set up and manage a network that uses multiple public clouds?
Progent can assist your IT team to plan and administer networks that include services from a mix of public clouds. Progent can provide a range of public cloud integration services that include Azure hybrid cloud design and integration services, Amazon Web Services cloud migration, Amazon Web Marketing Service (WMS) development, and Google Cloud Platform administration. For details, visit Progent's experts in integrating and managing multiple clouds.

Does Progent support Microsoft Internet Information Services (IIS) for web hosting and development?
Internet Information Services (IIS), which is provided with Windows Server and Windows desktop, is a sophisticated role for web site hosting and web application development. The latest releases provide improved security, dependability, scalability, and debugging while incorporating major enhancements in remote management. Many popular extensions to IIS have been integrated into newer releases including the rules-based Request Filter Module (formerly known as URL Scan), which can prevent dangerous HTTP requests from being run by web applications. Progent's IIS experts can help your company to configure IIS as well as the latest extensions to IIS Manager such as the GUI interface for controlling ASP.NET applications.

How can Progent help us deploy SQL Server 2019?
Progent's Microsoft-certified SQL Server 2019 experts can assist your organization to evaluate the advantages for migrating to SQL Server 2019 and can provide fast remote or onsite access to consulting experts in system planning and integration, application programming, database administration, and cybersecurity. To learn more, refer to SQL Server 2019 integration expertise.

Can Progent help us configure and troubleshoot Cisco Unified Communications Manager (CUCM) or CallManager?
Cisco Unified Communications Manager (Unified CM), originally branded CallManager, functions as the center of Cisco's collaboration solution. Cisco Unified CM and Unified CM Express (CME) provide a modern IP-PBX by integrating tightly with unified messaging applications like Unified CM IM and Presence Service, Cisco Unity Connection for voicemail, Cisco Unified Mobility for Single Number Reach (SNR), and Unified Contact Center Enterprise (Unified CCE) for building an advanced customer contact center. Progent's Cisco-certified CUCM and CallManager consultants can help with any facet of Unified Communications Manager setup and debugging in areas that include integrating VoIP phones and video IP phones, designing dial plans, integrating SIP PSTN trunks and CUBE internetworking, installing Cisco ISR routers with CUBE support, creating Cisco UCS server failover systems for high availability, and integration with Exchange and Skype for Business.

Can Progent provide our IT service firm with consulting expertise we can market under our own brand?
Progent's support services for IT support firms allows you to take advantage of Progent's information technology experts while retaining your own service brand as a seamless arm of your IT services staff. For information about Progent's consulting for IT support businesses, visit Progent's consulting services for network support companies.

More Questions and Answers

If your small business is in Mountain View or anywhere in Silicon Valley and you are in need of computer support, information technology outsourcing, or advanced services from a certified Progent professional, call 408-240-9400 or visit Contact Progent.

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    After Hours Security Audit Services CISSP

    For small and midsize organizations, computer security and information assurance and compliance can be excessively complicated to master but too dangerous to ignore. The largest largest enterprises have been hacked, and the leading cloud service providers have on occasion been knocked out. It seems like there's no place to run. Progent has made it economical for small and midsize businesses to implement vital IT security tasks effectively by offering the benefit of billable time to the closest minute with no minimum billing for online help. This means you have access to a seasoned computer expert to provide precisely the help you need when you need it. Progent's CISA, CISM, GIAC, CISSP and ISSAP certified security experts can help you with any level of system security including vulnerability assessments, virus screening and recovery, spam and email content filtering, email data loss and data leak prevention, compliance reporting, and designing a comprehensive security strategy.

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    Sun Solaris Computer Consulting

    If your company computer system mixes Sun Solaris platforms with Microsoft Windows, Progent can show you how to incorporate your IT resources into a unified environment that allows all your operating systems to run side by side for simple administration, seamless information exchange, high availability, enhanced performance, and strong security. Progent's Solaris and MS Windows integration support services feature IT architecture configuration and support, support for Windows services for UNIX, online network monitoring and administration, online technical help and repair, in-person technical support, and Help Desk services.

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  • Microsoft Dynamics SL Support and Help
    MRP Engineer

    Besides providing the expertise of Microsoft Dynamics GP consultants, Progent has consultants experienced in Dynamics AX, Dynamics NAV (Navision), Dynamics SL (Solomon), Microsoft Dynamics Retail Management System, Macola ERP by Exact, MAS 90 by Sage Software, and QuickBooks Pro. Progent can provide programming, troubleshooting, administration help, migration assistance, and one-on-one or group online training customized to meet your specific needs. Progent's experts also can show you how to integrate and maintain a secure, reliable network foundation to run your ERP, MRP and accounting applications.

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  • Windows SBS Network Consulting Top Quality Microsoft Certified Expert MS Windows Essential Business Server Configuration

  • Computer Consultants ProSight Reporting Infrastructure Management
    ProSight Reporting Remote Infrastructure Management IT Services

    ProSight Reporting is a growing line of in-depth reporting utilities created to work with the industry's top ticketing and remote network monitoring platforms including ConnectWise Manage, ConnectWise Automate, Customer Thermometer, Auvik, and SentinelOne.

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