|2570 N. First Street, 2nd Floor
San Jose, CA 95131
||San Jose Network Support Services
||37053 Cherry Street
Newark, CA 94560
||Fremont Network Support Services
||26250 Industrial Blvd
Hayward, CA 94545
||Hayward Network Support Services
||1300 Clay Street
Oakland, CA 94612
||Oakland-Berkeley Network Support Services
||3790 El Camino Real
Palo Alto, CA 94306
||Palo Alto Network Support Services
||755 Baywood Drive, 2nd Floor
Petaluma, CA 94954
||Petaluma Network Support Services
||4695 Chabot Dr, Suite 200
Pleasanton, CA 94588
||Pleasanton Network Support Services
||6520 Lonetree Blvd
Rocklin, CA 95765
||Roseville Network Support Services
||1100 N Market Blvd
Sacramento, CA 95834
||Sacramento Network Support Services
||388 Market Street
San Francisco, CA 94111
||San Francisco Network Support Services
||2570 N. First Street, 2nd Floor
San Jose, CA 95131
||San Jose Network Support Services
||1900 S Norfolk, Suite 350
San Mateo, CA 94403
||San Mateo Network Support Services
||700 Larkspur Landing Cir
Larkspur, CA 94939
||San Rafael Network Support Services
||101 Cooper St, #4526
Santa Cruz, CA 95062
||Santa Cruz Network Support Services
||131 Stony Circle
Santa Rosa, CA 95401
||Santa Rosa Network Support Services
||3336 N Texas St
Fairfield, CA 94533
||Vacaville Network Support Services
||1261 Locust St
Walnut Creek, CA 94596
||Walnut Creek Network Support Services
More Questions and Answers
How can Progent help us set up a private cloud?
Progent's ProSight Virtual Hosting and management outsourcing service offers comprehensive hosting of a small or mid-size company's production servers in an environment that gives the highest degree of dependability and expandability and is in addition easy to migrate to another host. Progent's Private Cloud hosting options are based upon proven virtualization architectures that enable small businesses with multi- platform environments to economize significantly on the costs of capital investments, system maintenance, and IT administration while benefiting from enterprise-class fault tolerance and an unmatched level of vendor independence. Find out more about Progent's ProSight family of managed IT services for small and mid-size organizations.
Can Progent help design a fault-tolerant load balancing solution?
Load balancing your servers enhances performance and offers redundancy by working around crashed servers in a load-balanced array. Progent's load balancing engineering services cover a broad range of high-availability load balancing technologies including network load balancing, load balanced applications, LAN/WAN infrastructure routing, and content dispatching technology such as F5 Networks 3DNS. Fault tolerant load balancing providers for which Progent offers consulting services include Windows 2008 Server R2 Network Load Balancing Manager, the Network Load Balancing (NLB) mechanism of Windows Server 2012, Virtual Machine Load Balancing in Windows Server 2016, Citrix Access Suite and Presentation Server, Cisco CSS, Cisco Content Engine and Cisco CDN Software, and F5 BIG-IP Global Traffic Manager.
Does Progent offer support for Exchange Server 2016 Database Availability Groups (DAGs)?
MS Exchange 2016 Server improves the performance and streamlines the implementation of DAGs, which offer an automatic failover cluster for high availability (HA). DAGs in Microsoft Exchange Server 2016 lower failover delay by an estimated 33% compared to Microsoft Exchange 2013. Additional enhancements cover setup defaults that correspond to leading practices for data protection. Progent's certified Exchange consultants offer Database Availability Group support services to help your business to plan, implement and administer a DAG solution the offers world-class security for your Exchange mailboxes.
Does Progent offer an affordable security solution that can protect all my physical and virtual endpoints?
ProSight Enhanced Security Protection (ESP) managed services offer economical multi-layer protection for physical servers and virtual machines, workstations, mobile devices, and Exchange Server. ProSight ESP uses adaptive security and modern behavior analysis for continuously monitoring and responding to security threats from all vectors. ProSight ESP delivers firewall protection, penetration alarms, endpoint management, and web filtering via cutting-edge technologies packaged within one agent managed from a unified console. Progent's security and virtualization consultants can help you to plan and implement a ProSight ESP environment that addresses your organization's unique requirements and that helps you prove compliance with government and industry data security standards. Progent will assist you define and configure policies that ProSight ESP will manage, and Progent will monitor your IT environment and respond to alarms that require immediate attention. Progent's consultants can also help you to set up and verify a backup and disaster recovery system such as ProSight Data Protection Services so you can get back in business quickly from a potentially disastrous cyber attack such as ransomware. Read more about Progent's ProSight Enhanced Security Protection unified endpoint security and Exchange email filtering.
Can Progent provide certified expertise for information assurance and SIEM solutions?
Global Information Assurance Certification was founded in 1999 to validate the knowledge of IT security experts. GIAC certifications are acknowledged by businesses and institutions throughout the world including and the United States National Security Agency. Progent's GIAC-certified information assurance specialists can provide support for all of the network security services addressed within the GIAC accreditation including auditing network vulnerability, incident handling, traffic analysis, web-based application security and security information and event management (SIEM) solutions for compliance with government requirements for promptly reporting incidents.
Does Progent offer consulting help for server clustering with Windows Server?
The failover clustering technology built into the latest versions of Microsoft Windows Server is radically redesigned to streamline the deployment, setup, and maintenance of server clusters and to provide improved levels of system availability, security, efficiency, and flexibility. New or enhanced capabilities include cluster verification, easier setup and deployment, improved cluster administration, new cluster architecture for maximum availability, better security and quorum structure, minimization of failure points, more disk and memory capacity, enhancements for multi-site clusters, and live migration capability for Windows Hyper-V virtual machines. Progent's certified cluster technology experts can assist you evaluate the business benefits of Windows clustering, plan and execute an installation, educate your IT staff to administer your cluster environment, deliver ongoing consulting and technical help services, and produce and test a business continuity plan. Progent's Windows Server 2016 disaster recovery/business continuity experts can assist you you to create an affordable disaster recovery/business continuity solution for hybrid cloud deployments using failover cluster technology field-tested in Microsoft's Azure cloud.
How does Progent handle problem escalation?
Progent utilizes a team approach to problem escalation, making it possible to solve even the most challenging technical issues that can crop up from time to time. By taking advantage of 100s of consulting-years of experience from Progent's Microsoft and Cisco-certified experts, Progent can rapidly and economically repair networking problems that would baffle most IT support companies. Working with thousands of clients on implementation and troubleshooting projects annually gives Progent a unique view concerning which techniques succeed and which do not in solving IT issues.
How can Progent help us protect ourselves against Ransomware?
The ProSight Ransomware Preparedness Report service is an affordable service centered on a brief phone interview with a Progent backup/recovery expert. The interview is intended to evaluate your organization's preparedness to block or recover quickly from a ransomware attack. Progent will work with you personally to collect information about your existing security profile and backup platform, and Progent will then produce a written Basic Security and Best Practices Report document describing how you can apply best practices to deploy a cost-effective security and backup system that meets your business requirements. For details, visit Progent's ProSight Ransomware Preparedness Report Service.
Can Progent help me with System Center 2012 R2 Virtual Machine Manager?
Progent's System Center 2012 Virtual Machine Manager (SCVMM 2012) consultants can assist organizations of all sizes to adhere to leading practices to configure System Center 2012 Virtual Machine Manager hosts and host groups, networking, storage systems, and libraries; design, implement, and administer private clouds, virtual machines, and VMM services in SCVMM 2012; and integrate SCVMM with System Center 2012 Operations Manager for comprehensive monitoring and reporting. Progent can assist your business to upgrade from an earlier release of SCVMM or from another management system, and Progent can help you to optimize and repair your existing SCVMM environment to make sure you get maximum business value. Progent can also provide SCVMM 2016 migration consulting to assist you to plan and execute a smooth upgrade from Virtual Machine Manager 2012 to SCVMM 2016 so you can benefit from stronger security capabilities, high availability VMM storage options, and other improvements.
Can Progent help me build a secure Wi-Fi network that covers all my facilities?
Progentís Wireless Site Survey makes it easy to design and install a 802.11a/b/g/n or 802.11ac (Wi-Fi) wireless LAN adapted to your environment, providing your business a WLAN that delivers the coverage, performance, load-handling capability, QoS, data protection, and hand-off ability your business requires. Progent's Wireless Site Survey services are available either as an affordable online service or as a more detailed onsite service. Progentís onsite wireless survey features onsite walkthroughs, spectrum and data protection audits of your current wireless network, analysis of your site's floor plans, testing for radio frequency contention, signal propagation modeling, identification of the best locations for client-requested WAPs including Cisco Aironet APs, Cisco Meraki cloud-managed APs and Apple AirPort devices, and a detailed report describing the new wireless network.
Can Progent provide advanced consulting support for Cisco Catalyst, Nexus and Meraki switches?
Progent's Cisco-certified CCIE network technology engineers can provide expert online and on-premises consulting and technical support for Cisco's Catalyst, Nexus and Meraki families of managed switches for environments that range from small organizations and campus networks to enterprise data centers and service providers. Progent can assist you to deploy Cisco's continually improving switch technology to achieve the performance, scale, resilience, virtualization support, data protection and manageability needed by your business. To learn about Progent's consulting services for Cisco's market-leading family of Catalyst switches, refer to Cisco Catalyst switch consulting services. For details about Progent's consulting and support for Cisco's Nexus Series of data center switches, see Nexus switch consulting services. For details about Progent's support services for Meraki switches, refer to Meraki switches configuration and management.
Which ERP and MRP programs are supported by Progent?Microsoft Dynamics AX ERP Software (formerly Microsoft Axapta)
Microsoft Dynamics GP Accounting Software (formerly Great Plains)
Microsoft Dynamics NAV Business Management Software (formerly Navision)
Microsoft Dynamics SL Business Accounting Software (formerly Microsoft Solomon)
Microsoft Dynamics RMS (Retail Management System)
Macola ERP by Exact Software
MAS 90 ERP by Best Software
QuickBooks Pro by Intuit
Infor CloudSuite Industrial (SyteLine) ERP (formerly SyteLine)
Progent provides Enterprise Resource Planning and Manufacturing Resource Planning help for a range of solutions that include:
Can Progent help configure and integrate Cisco wireless VoIP phones?
Successful integration of Cisco's wireless VoIP phones usually requires that you set up and optimize numerous key pieces of your Wi-Fi infrastructure including access points, switches, wireless LAN controllers, and network management tools. Progent's wireless VoIP phone configuration experts can provide remote and onsite assistance to help your organization build and administer a Cisco wireless IP phone deployment by delivering services that can range from debugging the configuration of a wireless VoIP phone or AP to offering comprehensive project management outsourcing or co-sourcing for updating the wireless architecture of a campus.
More Questions and Answers
If your small business is in Mountain View or anywhere in Silicon Valley
and you are in need of technical assistance, IT outsourcing, or top-level services from a certified Progent consultant,
call 408-240-9400 or visit Contact Progent.