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How can Progent help us integrate our business software with Amazon Marketplace Web Service?
Amazon Marketplace Web Service is an integrated collection of APIs that allows Amazon sellers to improve the efficiency of their operations by automating crucial sales functions such as listings, orders, shipments, fulfillment, and finances. By leveraging Amazon's vast online ecosystem and automating their sales processes, vendors can broaden their market, lower their operating costs, accelerate response time to customers, and increase their bottom line. Progent's Amazon Marketplace Web Service consultants can work with your development team and provide application programming, workflow integration, project management support, and mentoring so you can shorten development time and costs and get to market quickly.
Can Progent help me configure Database Availability Groups for Exchange 2013?
A Database Availability Group (DAG) is the core of high availability for Microsoft Exchange Server 2013 Mailbox servers. Introduced in Exchange 2010, a DAG is a group of as many as 16 MBX servers in which any DAG server can contain a copy of a mailbox database from any other server in the group. DAG servers work together to recover unassisted from breakdowns that affect mailbox databases. Progent's Microsoft certified Exchange consultants offer Database Availability Group support services to assist your organization to design, configure and administer a high availability solution for your Exchange mailboxes. In addition, Progent's Exchange Server 2016 consultants can help you move your Microsoft Exchange Server 2013 DAG environment to Microsoft Exchange 2016.
Can Progent help our law firm with NetDocs document management system?
NetDocuments is a leading cloud-based document management system designed for law practices. Progent can provide access to NetDocuments specialists who can deliver high-level advice to assist you to plan, deploy, manage, optimize, or troubleshoot a DMS environment based on NetDocs. To find out about Progent's consulting services for NetDocs, go to NetDocs DMS consulting expertise.
How can Progent help my company filter spam, email-borne viruses, and Directory Harvest Attacks?
ProSight Email Guard is Progent's spam and virus filtering and email encryption service that uses the infrastructure of leading information security companies to provide web-based control and world-class security for all your email traffic. The hybrid architecture of Progent's Email Guard combines cloud-based filtering with an on-premises security gateway appliance to provide complete defense against spam, viruses, Dos Attacks, Directory Harvest Attacks (DHAs), and other email-borne malware. The cloud filter serves as a first line of defense and blocks the vast majority of threats from making it to your network firewall. This decreases your exposure to inbound threats and conserves network bandwidth and storage space. ProSight Email Guard's on-premises gateway appliance provides a further layer of inspection for inbound email. For outgoing email, the local security gateway offers anti-virus and anti-spam protection, protection against data leaks, and email encryption. The on-premises security gateway can also assist Microsoft Exchange Server to monitor and safeguard internal email traffic that stays within your security perimeter.
Can Progent assist my business to migrate to 64-bit computing?
Progentís 64-bit upgrade specialists can assist your organization to update your servers and workstations affordably from 32 bits to 64 bits. Progent can help you to calculate the risks and advantages of moving to 64-bit computing, plan a cost-effective migration strategy that reduces business interruptions, and provide timely remote support to assist your organization to configure 64-bit operating systems and application software on your existing computers. Progent's Microsoft-expert computing consultants can help your company to install the 64-bit editions of Microsoft platforms like Microsoft Windows Server 2008, SQL Server, Microsoft Windows 7, and Microsoft Office Excel.
What pricing structure does Progent use for support services?
Progent's simplified per-minute billing policy requires no complex contracts, retainers or hidden charges. Many other support companies have minimum charges or other extra fees that drive up service. For remote support from Progent during normal business hours, you only get charged for the actual time spent working on your issue. If it only takes ten minutes to resolve your problem, then you only pay for ten minutes. For advance scheduled on-site service work booked more than twenty-four hours in advance, you pay exclusively for the time when Progent's team member is actually onsite working on your issues. Just Progent's value priced per-minute rate. For emergency same-day on-site service calls, you may have to pay for our expertís travel time, but not an increased emergency rate. Because Progent has a large pool of engineers located within the entire service territory, an available expert is typically close by to help. Progent can also dispatch on-premises technical support to the majority of zip codes in the United States within one business day of answering a support call. Progent's online support group has delivered assistance to small businesses in every state (See Progent's nationwide testimonials.)
Can Progent help us set up network infrastructure for at-home workers?
Progent can assist small and medium-size businesses to plan, configure and troubleshoot the network infrastructure to support remote workers. Areas of infrastructure where Progent's experts can provide assistance include secure and convenient VPN connectivity, Virtual Desktop Infrastructure (VDI) platforms, router setup, Wi-Fi network design and implementation, and reliable Internet access. For information about Progent's infrastructure consulting expertise for telecommuters, visit network infrastructure expertise for an at-home workforce.
Does Progent offer supplemental or fully outsourced Help Desk services for at-home workers?
Progent can provide small and medium-size organizations supplemental or fully outsourced Help Desk services for telecommuters. To find out about Progent's overflow or comprehensive Help Desk Call Center support services for a remote workforce, see Help Desk support for remote workers.
Can Progent help us design and integrate a Barracuda Backup solution?
Barracuda Backup is a low-cost, subscription backup and disaster recovery service for small and mid-size businesses. A Barracuda Backup solution can include a purpose-built physical storage device manufactured by Barracuda or a virtual appliance with comparable features but which utilizes your own storage infrastructure. Barracuda Backup safeguards vital company data produced locally, at one or multiple remote locations, or in the cloud. For disaster recovery, you can replicate data to the Barracuda Cloud, to Amazon Web Services (AWS), or to any location with a physical or virtual Barracuda Backup appliance. Progent is a Barracuda partner and Progent's Barracuda Backup consultants offer a broad range of consulting services to assist you to plan, integrate, manage and troubleshoot a backup and disaster recovery solution based on Barracuda Backup. For more information, visit Barracuda Backup and disaster recovery consulting.
How can Progent help my Linux developers?
If you are creating UNIX applications on a network that includes Windows-based servers, desktops and applications, Progent offers IT outsourcing and services that keep your system up and running while reliving you to focus on your area of high-value expertise. By using advanced network monitoring and providing online and optional onsite help as you need it, Progent provides UNIX developer support that offers an affordable way to manage an IT network that features high uptime, protection and high performance.
How can Progent help us protect our network from ransomware and other modern threats?
Progent's ProSight Active Security Monitoring (ASM) endpoint protection (EPP) solution utilizes cutting edge behavior machine learning tools to guard endpoint devices as well as servers and VMs against modern malware attacks such as ransomware and file-less exploits, which easily evade traditional signature-based AV tools. ProSight ASM safeguards on-premises and cloud-based resources and provides a unified platform to address the entire threat lifecycle including blocking, identification, mitigation, remediation, and post-attack forensics. Top capabilities include single-click rollback using Windows VSS and real-time system-wide immunization against new attacks. Find out about the entire ProSight suite of value-priced network monitoring and management services for small businesses.
Can Progent help implement virtual desktops with Windows Server 2016?
Microsoft's virtual desktop technologies lower the effort required for network managers to set up software programs so they are standardized throughout an entire user base, offer the ability to manage rights to critical information, and enable quick installation of new or updated desktops. With Microsoft Windows Server 2016, the Terminal Services utility has been revamped and renamed Remote Desktop Services (RDS). Microsoft's new Virtual Desktop Infrastructure that powers RDS simplifies client access, enhances responsiveness, tightens security, centralizes administration, and provides a nearly transparent user environment. Progent's desktop virtualization engineers can assist your company to evaluate the strategic advantages of Microsoft's virtual desktop technologies, configure pilot and production environments, improve your system infrastructure to support virtualized clients effectively, assess and remediate security problems, and educate your IT administrators to follow best practices to gain maximum payback from client virtualization.
Who founded Progent?
Progent's founder and chief technologist, Les Kent, was the architect for a Windows network application that earned Microsoft's ďBest Application of the Year Award.Ē Mr. Kent is a 35-year network support veteran and has been responsible for the creation and implementation of hundreds of innovative information technology solutions using Microsoft and Cisco technologies. Mr. Kent founded Progent in order to meet the needs of small organizations who can't justify the high cost of supporting a large IT team but who still need information networks with world-class reliability, protection, and responsiveness.
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If your small business is in Mountain View or anywhere in Silicon Valley
and you are in need of technical help, IT outsourcing, or advanced expertise from a certified Progent consultant,
call 408-240-9400 or visit Contact Progent.