Onsite Service Available in Mountain View, Sunnyvale, Cupertino, Los Altos, Los Altos Hills

Northern California Contact Information:
Progent offers consulting services and onsite technical support throughout the California Central Valley, and the Monterey Peninsula.

 Onsite IT Consulting
Progent locations in

City Address Phone Link
San Jose
2570 N. First Street, 2nd Floor
San Jose, CA 95131
408-240-9400 San Jose Network Support Services
Fremont 37053 Cherry Street
Newark, CA 94560
510-933-0400 Fremont Network Support Services
Hayward 26250 Industrial Blvd
Hayward, CA 94545
510-300-1400 Hayward Network Support Services
Oakland-Berkeley 1300 Clay Street
Oakland, CA 94612
510-899-7400 Oakland-Berkeley Network Support Services
Palo Alto 3790 El Camino Real
Palo Alto, CA 94306
650-543-0400 Palo Alto Network Support Services
Petaluma 755 Baywood Drive, 2nd Floor
Petaluma, CA 94954
707-772-1334 Petaluma Network Support Services
Pleasanton 4695 Chabot Dr, Suite 200
Pleasanton, CA 94588
925-621-2400 Pleasanton Network Support Services
Roseville-Citrus Heights 6520 Lonetree Blvd
Rocklin, CA 95765
916-910-1200 Roseville Network Support Services
Sacramento 1100 N Market Blvd
Sacramento, CA 95834
916-273-1400 Sacramento Network Support Services
San Francisco 388 Market Street
San Francisco, CA 94111
415-321-5400 San Francisco Network Support Services
San Jose 2570 N. First Street, 2nd Floor
San Jose, CA 95131
408-240-9400 San Jose Network Support Services
San Mateo 1900 S Norfolk, Suite 350
San Mateo, CA 94403
650-931-2400 San Mateo Network Support Services
San Rafael 700 Larkspur Landing Cir
Larkspur, CA 94939
415-526-1400 San Rafael Network Support Services
Santa Cruz 101 Cooper St, #4526
Santa Cruz, CA 95062
831-824-2134 Santa Cruz Network Support Services
Santa Rosa 131 Stony Circle
Santa Rosa, CA 95401
707-303-4400 Santa Rosa Network Support Services
Vacaville 3336 N Texas St
Fairfield, CA 94533
707-470-1313 Vacaville Network Support Services
Walnut Creek 1261 Locust St
Walnut Creek, CA 94596
925-362-2400 Walnut Creek Network Support Services

More Questions and Answers

How can Progent help my company filter spam, email-borne viruses, and Directory Harvest Attacks?
ProSight Email Guard is Progent's spam and virus filtering service that uses the technology of top information security vendors to deliver web-based control and world-class security for your inbound and outbound email. The hybrid architecture of Email Guard combines a Cloud Protection Layer with a local gateway device to offer advanced defense against spam, viruses, Denial of Service Attacks, DHAs, and other email-based malware. The cloud filter acts as a first line of defense and blocks the vast majority of unwanted email from making it to your network firewall. This decreases your vulnerability to external attacks and conserves system bandwidth and storage space. ProSight Email Guard's on-premises security gateway appliance adds a further level of inspection for inbound email. For outgoing email, the local gateway provides anti-virus and anti-spam protection, policy-based Data Loss Prevention, and email encryption. The onsite security gateway can also assist Exchange Server to monitor and protect internal email traffic that stays inside your security perimeter.

Can Progent help us integrate our environment with Microsoft Azure Service?
Progent's Azure cloud integration experts can help you with any phase of Azure cloud migration including requirements definition, readiness assessment, solution design, pilot testing, implementation, centralized management, performance optimization, license management, disaster recovery strategies, security policy enforcement, and compliance assessment. Progent can assist you to set up and troubleshoot firewall appliances and VPN tunnels so your clients can safely connect to Azure-based resources, and Progent's Microsoft-certified consultants can help you set up critical Microsoft technologies to run in Azure including Microsoft Windows Server, Exchange Server, SQL Server and Skype for Business. Progent can also help you to set up a hybrid ecosystem that transparently integrates physical datacenters with Azure-based services.

How can Progent help us set up a private cloud?
Progent's ProSight Virtual Hosting service provides complete hosting of a small organization's servers in a solution that delivers the maximum degree of dependability and scalability and is also simple to migrate to another host. Progent's Private Cloud hosting services are based upon proven virtualization techniques that enable small companies with multi- platform environments to save significantly on the expense of capital investments, infrastructure support, and network management while achieving world-class reliability and an unmatched level of vendor independence. Find out about Progent's ProSight portfolio of managed IT services for small organizations.

Does Progent offer help with specific Apple Mac applications?
Progent's specialists in Mac technology can assist the creative sides of Apple macOS and OS X environments by offering consulting services and training in images/, audio, and motion. Progent's professionals can offer help in a range of Apple macOS and OS X programs including Photoshop, Illustrator, Logic Pro, Digidesign Pro Tools, Apple Final Cut Pro, and Adobe After Effects. Progent can also assist you with specific projects like digitizing audio or video or setting up an audio post production facility.

Can Progent help us upgrade our legacy version of Dynamics GP to the current release?
Progent has supported Dynamics GP and Great Plains ERP software for nearly two decades and Progent has provided system integration, customization, education, and debugging services since the platform's original release. Progent offers in-depth expertise for upgrading legacy Dynamics GP ERP systems. Progent can assist your business to design, validate, and carry out a cost-effective upgrade from a an outdated version to the current release of Microsoft Dynamics GP, Learn} about Progent's Dynamics GP upgrade and integration consulting.

What is Managed Network Monitoring and how can it help my business?
Managed Network Monitoring is a type of outsourcing that enables your internal IT staff to take advantage of the network monitoring activities of an outside consulting group. If your operation has a small internal IT staff, Progent's Managed Network Monitoring co-sourcing package is an economical way to optimize network reliability, throughput and security.

Key features of Progent's Managed Network Monitoring Package include:

  • Progent does a needs evaluation and installs Operations Manager
  • Progent sets up an off-site Operations Manager server to monitor your IT system
  • Progent provides Helpdesk support services, coordinated with System Center Operations Manager
  • Progent remotely monitors, analyzes, and/or fixes network trouble spots
  • Progent performs regular IT maintenance including installation of service packs and security patches
  • Hardware must be covered by manufacturer's on-premises warranty service

    Can Progent help us with SonicWall firewalls?
    Progent's certified SonicWall firewall consultants can show you how to configure, maintain, and troubleshoot SonicWall firewall/VPN products including the newer SonicWall TZ, NSa and NSsp Series of firewalls and the legacy SonicWall PRO 2040 products. Progent's CISSP and CISA-certified network security consultants can help you incorporate SonicWall security gateways into an end-to-end network protection solution and build security into your business practices. To learn more, refer to SonicWall firewall consultants.

    Does Progent offer support for Microsoft Dynamics GP 2015 R2?
    Microsoft Dynamics GP 2015 R2 introduces a new design that enhances cloud integration, supports the most popular handheld devices, allows one-time login with Microsoft Azure AD, and strengthens security and compliance. Progent's certified Microsoft Dynamics GP 2015 R2 consultants offer the depth and breadth of knowledge and experience to resolve the many technical and business issues involved with upgrading to Dynamics GP 2015 R2 and can assist you to perform a smooth migration that will maximize the return on your investment in this powerful product.

    How can Progent's consultants help with Microsoft SQL Server?
    Progent's SQL Server consultants, database software developers, database administrators, project management consultants, Cisco network architects, business continuity specialists, and IT security consultants can help your business to maintain and expand your SQL Server solution, build or update data-driven software, assess the likely advantages of upgrading SQL Server 2016 or migrating to SQL Server 2014 from an older release of SQL Server or from a different database system, set up pilot systems at your datacenter or at Progent's lab, plan and execute an efficient migration to SQL Server, and define an efficient and safe IT infrastructure that lets you maximize the business benefit of SQL Server.

    More Questions and Answers

    If your small business is in Mountain View or anywhere in Silicon Valley and you are looking for technical help, information technology outsourcing, or high-level services from a Microsoft or Cisco certified engineer, call 408-240-9400 or visit Contact Progent.

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    Small to middle size businesses can now get all the benefits of Operations Manager 2007 and in addition have fast access to Progentís Microsoft Certified network consulting professionals. With Progent's affordably priced network support programs, small and midsize organizations can select a basic Microsoft System Center Operations Manager 2007-based co-sourcing service program with network monitoring, reporting, Help Desk and remote service or a complete 24x7 outsourcing package. Progent offers expertise in Microsoft System Center Operations Manager 2007 to offer small company networks world-class availability, security, and performance.

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    If your company does not need immediate online support but expects to require assistance with your network soon, you can conserve time and money and ensure that the right IT skill will be available when you need it by getting in touch with a Progent sales specialist and registering as a customer. For more information, call 800-993-9400 or send email to information@progent.com.

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    Progent can provide online and onsite consulting to assist you with any phase of business intelligence reporting ranging from troubleshooting or modernizing applications to planning and implementing an advanced BI solution. Progent's BI experts can help your company to maintain your current BI system, assist you to migrate databases and applications from a discontinued reporting product to a modern one, and provide as-needed online mentoring tailored to your specific requirements. Progentís business reporting and analytics consultants can provide experience in all popular business analytics reporting platforms such as Microsoft's SQL Server BI stack (SSIS, SSAS, and SSRS), Microsoft Management Reporter/FRx, Microsoft Access, Crystal Reports, Power BI, Excel BI tools such as Power Pivot, Power Query and Power View, and Report Designer.

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    Progent's Microsoft-certified consulting experts can help your organization to determine the benefits of Exchange Server 2010 for your business and can help you to design and implement a smooth migration to Exchange 2010 from Exchange 2003 or Exchange Server 2007 that will provide fast ROI by improving your workers' efficiency, lowering the expense of equipment and service, simplifying administration, and consolidating your key communications platforms.

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    Progent can provide a variety of affordable online and onsite support services to assist your business to install, administer, and debug desktops and mobile devices based on Microsoft Windows, Apple macOS/OS X, Apple iOS, Google Android, or Linux.

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    Progentís team of Microsoft and Cisco Premier Certified experts average longer than a decade of hands-on industry background, in the trenches of network support, executing a wide variety of IT projects for an extensive array of clients. Every Progent support professional shares a proven set of individual best practices which are combined into shared leading practices standards that Progent teaches its consulting staff. This guarantees that you get not only expert IT skills, but also a consultant with proven methods for applying computer knowledge to resolve real-world network problems efficiently.

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    Microsoft Communications Server provides IM and presence in a scalable, world-class solution featuring enhanced security, seamless integration with additional Microsoft software, an extendable, industry-standard development platform, and compliance with regulatory requirements such as HIPAA, Sarbanes-Oxley, and Gramm-Leach-Bliley. Your enterprise can realize cost savings and elevated business efficiencies, increased individual productivity, and stronger intellectual property protection with this simple-to-administer, fault-tolerant solution. Effective implementations of Microsoft Office Communications Server require extensive planning and consideration before installation. Progent's Microsoft-authorized consultants can provide the expertise needed to deliver all the advantages of Microsoft Office Communications Server across your whole corporation.

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    Progentís expert programmers, database architects, and project management consultants can assist enterprise clients to complete development projects for Microsoft Windows, Linux, or Web applications. Progent's co-sourcing services include fast access to seasoned project managers for advanced planning and program co-ordination or Progent can help clients plug expertise gaps by providing relational database architects and programmers experienced in building RDBMS applications based on SQL Server, Oracle, or MySQL. Progent's SharePoint consultants can assist clients to incorporate SharePoint with other data sources like SQL Server and Office Excel to create data-intensive intranets and web portals. Progent also offers expertise with web development tools and can assist businesses to build, expand, repair, or port web applications to utilize the most current web technology.

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    Progent's certified database application developers offer businesses of any size online DBA and programming services for popular database platforms including MS SQL Server, Oracle, MySQL, and Microsoft Access. Consulting services offered by Progent include software installation and integration, application architecture and programming, management support, synchronization solutions, capacity planning, performance optimization, data migration, information security, backup and recovery systems, problem solving, and training.

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    Progent's expert consultants can show you how to design and deploy an efficient in-place Microsoft Exchange 2007 migration plan that avoids network downtime, simplifies long-term support demands, and makes your Exchange Server 2007 easy to manage. For complicated multi-server or multi-location migrations, Progent has the knowledge and experience to finish your project quickly and economically. Progent's Exchange 2007 support, repair, and consulting offerings include assistance with the configuration of outside vendor add-ons to Microsoft Exchange 2007 Server and the design of unified messaging solutions powered by Exchange 2007 Server.

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    Remote Wireless Site Survey Configuration

    Progentís Wireless Site Survey helps you to design and implement a WiFi network optimized for your facilities, offering you a wireless solution that has the coverage, speed, capacity, QoS, security, and roaming ability your business requires. Progent's Wireless Site Survey services are available either as an affordable remote service or as a more detailed onsite service.

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    If you are an information technology engineer with system support experience, joining Progent and working for our clients will enhance your skills through interaction with Progent's staff of mutually supportive, high-output consulting experts. Progent's concentration on providing IT consulting and technical support to small and midsize businesses will give you the opportunity to consult in depth with decision makers and add significantly to the success of exciting organizations. In addition, Our virtual office network offers the most advanced technology for off-site support and wireless connectivity to allow you to deliver speedy solutions when you take on mission-critical problems.

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    Cisco's Small Business 100, 300 and 500 family of APs are Linux-based devices engineered as entry-level Wi-Fi APs for small offices. Progent's Cisco CCIE-certified wireless network infrastructure experts can provide remote or on-premises integration and troubleshooting services to assist your organization to plan, implement, upgrade, optimize, manage and troubleshoot Cisco Small Business wireless AP deployments of any size or architecture.

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    For large businesses, Progent can supplement in-house IT staffs by offering world-class background in supporting key Microsoft and Cisco products. Progent's certified experts can provide Enterprise Active Directory consulting, Exchange Server 2010 integration, SharePoint experience, and Microsoft SQL Server consulting. For the nationwide or worldwide businesses with branch offices, Progent can act as a seamless local supplement of corporate IT management. Progentís enterprise support services include corporate-wide security, remote branch office support, network architecture, Sarbox conformance, project planning, and world-class service for multi-site network environments powered by Enterprise Windows. Progent can offer on-site engineers and specialists to assist with a campus move or office move, or a network architect to assist with building or utilizing an Internet Data Center or Hosting Facility.

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    Progent offers the services of CISM Premier security professionals. The Certified Information Security Manager (CISM) committee defines the basic capabilities and international standards of performance that IT security professionals are expected to learn. It gives business management the confidence that those who have qualified for their CISM credential possess the experience and knowledge to provide effective security management and consulting services.

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    Integration wireless controller

    Progent can help your business to configure Cisco Wi-Fi controller appliances to manage and monitor Wi-Fi networks of all sizes. Progent can assist you to maintain and debug your existing Cisco-based Wi-Fi solution or carry out an efficient upgrade to Cisco's latest wireless controller technology.

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    In addition to providing the expertise of Microsoft Dynamics GP (Great Plains) specialists, Progent can provide consultants experienced in Dynamics AX, Dynamics NAV (Navision), Dynamics SL (Solomon), Microsoft Dynamics Retail Management System, Macola ERP, MAS 90 by Sage Software, and QuickBooks Pro. Progent can provide programming, troubleshooting, administration help, migration assistance, and 1-on-1 or group online training customized to meet your specific requirements. Progent's consultants also can help you build and support a secure, reliable network infrastructure to run your ERP, MRP and accounting solutions.

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    Cisco's Small Business 100, 300 and 500 family of wireless access points are Linux-based units engineered as entry-level wireless solutions for small offices. Progent's Cisco CCIE-certified Wi-Fi infrastructure experts offer online or onsite configuration and troubleshooting support to assist your organization to plan, configure, upgrade, tune, administer and troubleshoot Cisco Small Business wireless access point deployments of any size or topology.

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    If you are a network consultant with system support expertise, joining Progent and assisting Progent's customers will expand your skills via collaboration with Progent's staff of motivated, world-class consultants. Progent's concentration on providing IT expertise and technical support to small companies will offer you the opportunity to consult closely with business leaders and add significantly to the growth of dynamic organizations. In addition, Our virtual office environment provides the most advanced technology for remote service and wireless access to help you to deliver fast fixes when you troubleshoot mission-critical problems.

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    Progent's Cisco-certified wireless integration consultants can help organizations to deploy, administer, and troubleshoot Cisco Wi-Fi devices including Cisco's Aironet and Meraki Wave 2 Wi-Fi access points plus Cisco's Wireless Network Controllers.

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    Progent's certified wireless experts can assist your organization to assess the benefits of using Cisco wireless controllers to manage wireless networks of any size. Progent can assist you to maintain and debug your current wireless environment or help you plan and carry out a smooth transition from legacy wireless controllers to modern models.

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    The current ASA 5500-X Family of firewalls with Firepower Services offer substantially more value than Cisco's earlier firewalls and have superseded the ASA 5500 and PIX firewalls for all new deployments. Progent's Cisco-certified CCIE network experts can assist your company to maintain your current PIX or Cisco ASA 5500 firewalls or migrate efficiently to ASA 5500-X firewalls with Firepower Services. Progent can also assist your business to plan, integrate, optimize, administer and troubleshoot firewall environments built on ASA 5500-X firewalls with Firepower Services.

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    Dynamics GP/Great Plains software offers analysis and reporting features that allow you to monitor all operations, sales and expenses, and market patterns with integrated drill-down, inquiry, and reporting capabilities. Progent's Dynamics GP/Great Plains reporting support expertise can help you design reports that let you analyze your business more completely, turning raw data into valuable management information. Progent can enhance your reporting and business analysis by offering Crystal Reports expertise, FRx support, and Microsoft Excel programming. In addition to delivering reporting consulting, Progent can provide Microsoft .NET consulting, Microsoft SQL Server expertise, and programming design with VBasic, XML and other tools in order to offer specialized line-of-business application development and web commerce solutions that integrate transparently with Microsoft Dynamics GP/Great Plains.

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    Progent offers quick access to the expertise of seasoned Wi-Fi specialists who can help organizations to determine the value of Ubiquiti UniFi Wi-Fi APs for your company and help you to design, install, manage, and debug your UniFi network. Progent can also conduct a wireless site survey to assist you to select, configure, and place Ubiquiti UniFi wireless APs for your required signal coverage and performance.

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    Years of background delivering Microsoft expertise and Cisco network consulting has enabled Progent to build an unmatched ability for serving branch offices that require network service with the responsiveness common to with small organizations but which includes effective communications, thorough documentation, and adherence to corporate IT standards. If your enterprise maintains a branch office located anywhere in California or any region served by Progent's engineers, Progent can offer a broad range of onsite and on-line IT consulting services and network architecture expertise.

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    Progent can provide access to a veteran consultant with years of experience installing, managing, and enhancing video conferencing systems from top-tier suppliers including Cisco/TANDBERG, Polycom, LifeSize, and Radvision. Progent can work with your in-house network management team, your ISP, and your video conferencing technology vendor to assist your company increase the strategic value of your telepresence solution.

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    Progent's Mac support engineers can assist you with a broad array of network foundation issues such as network architecture, remote and mobile connectivity, internetwork communication, security, and new technologies including Voice over IP and high-speed wireless networking. For business networks built exclusively on Apple Mac OS X or for environments incorporating a combination of Mac, Linux and Windows powered servers and workstations, Progent has the experience and depth to handle the complexity of planning, configuring, and maintaining a system architecture that is robust, safe, efficient and aligned with your business objectives. Progent can help you configure Appleís Xserve enterprise servers, Xserve RAID zero-downtime storage systems, and Apple's Xsan storage area network systems. Progent can also give you access to certified professionals to support Cisco routers and switches.

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    Progent provide businesses of all sizes enterprise-class network online or on-premises consulting services for information systems powered by Windows technology and Microsoft's .NET platform including MS Exchange Server 2013 and Microsoft SQL Server 2012. Progent's Microsoft and Cisco Premier Certified IT consultants also can provide security consulting for companies ranging from the small office to the worldwide enterprise.

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    Progent can provide affordable remote and onsite support to assist organizations of any size to migrate any part of their critical network infrastructure to Google Cloud Platform services. This can save time and hardware expense and allow access to Google's cutting edge machine learning technology. Progent can help you with every aspect of Google Cloud Platform integration including needs analysis, readiness evaluation, architectural design, pilot testing, configuration, administration, performance tuning, licensing management, backup/restore solutions, and security.

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    Progent provides several basic types of Helpdesk services : Microsoft Call Center Outsourcing Services, Virtual Help Desk Services, and Helpdesk Consulting and Staffing. Progent is a Microsoft-certified Partner and Progent's Help Desk team of trained Microsoft professionals gives your customers convenient access to a dependable support group with extensive experience providing phone support and remote access troubleshooting for IT systems based on Microsoft products. Progent's concentration is on giving the support Helpdesk a respected image as a key contributor to business productivity. Progent's target is to resolve rather than simply report problems.