Onsite Service Available in Mountain View, Sunnyvale, Cupertino, Los Altos, Los Altos Hills

Northern California Contact Information:
Progent offers consulting services and onsite technical support throughout the California Central Valley, and the Monterey Peninsula.

 Onsite IT Consulting
Progent locations in

City Address Phone Link
San Jose
Headquarters
2570 N. First Street, 2nd Floor
San Jose, CA 95131
408-240-9400 San Jose Network Support Services
Fremont 37053 Cherry Street
Newark, CA 94560
510-933-0400 Fremont Network Support Services
Hayward 26250 Industrial Blvd
Hayward, CA 94545
510-300-1400 Hayward Network Support Services
Oakland-Berkeley 1300 Clay Street
Oakland, CA 94612
510-899-7400 Oakland-Berkeley Network Support Services
Palo Alto 3790 El Camino Real
Palo Alto, CA 94306
650-543-0400 Palo Alto Network Support Services
Petaluma 755 Baywood Drive, 2nd Floor
Petaluma, CA 94954
707-772-1334 Petaluma Network Support Services
Pleasanton 4695 Chabot Dr, Suite 200
Pleasanton, CA 94588
925-621-2400 Pleasanton Network Support Services
Roseville-Citrus Heights 6520 Lonetree Blvd
Rocklin, CA 95765
916-910-1200 Roseville Network Support Services
Sacramento 1100 N Market Blvd
Sacramento, CA 95834
916-273-1400 Sacramento Network Support Services
San Francisco 388 Market Street
San Francisco, CA 94111
415-321-5400 San Francisco Network Support Services
San Jose 2570 N. First Street, 2nd Floor
San Jose, CA 95131
408-240-9400 San Jose Network Support Services
San Mateo 1900 S Norfolk, Suite 350
San Mateo, CA 94403
650-931-2400 San Mateo Network Support Services
San Rafael 700 Larkspur Landing Cir
Larkspur, CA 94939
415-526-1400 San Rafael Network Support Services
Santa Cruz 101 Cooper St, #4526
Santa Cruz, CA 95062
831-824-2134 Santa Cruz Network Support Services
Santa Rosa 131 Stony Circle
Santa Rosa, CA 95401
707-303-4400 Santa Rosa Network Support Services
Vacaville 3336 N Texas St
Fairfield, CA 94533
707-470-1313 Vacaville Network Support Services
Walnut Creek 1261 Locust St
Walnut Creek, CA 94596
925-362-2400 Walnut Creek Network Support Services





More Questions and Answers

How can Progent help us with our hybrid cloud solution?
Progent's hybrid cloud solutions consultants offer advanced remote support services to assist companies of all sizes to integrate their networks with popular public cloud platforms including Microsoft Azure and Amazon Web Services (AWS). Progent can assist you to design and administer hybrid ecosystems that support Windows and Linux systems and apps in hybrid topologies that seamlessly combine on-premises IT assets along with public cloud services. To assist you to incorporate public clouds with networks, Progent offers a range of public cloud integration support services that include Office 365 integration with on-premises Exchange, Azure hybrid cloud planning and integration consulting, Amazon Web Services cloud integration, and Amazon Web Marketing Service (WMS) programming and troubleshooting.

What is Managed Network Monitoring and how can it help my business?
Managed Network Monitoring is a class of co-sourcing that allows your in-house IT organization to take advantage of the system monitoring activities of an outside consulting firm. If your operation has a small internal IT group, Progent's Managed Network Monitoring co-sourcing program is an economical way to maximize system availability, capacity and security.

Key components of Progent's Managed Network Monitoring Package include:

  • Progent does a needs evaluation and installs System Center Operations Manager
  • Progent sets up an off-site System Center Operations Manager server to track your network
  • Progent provides Contact Center support, coordinated with Operations Manager
  • Progent remotely tracks, diagnoses, and/or fixes network trouble spots
  • Progent performs ongoing service maintenance including installation of service packs and security patches
  • Hardware must be covered by manufacturer's on-premises warranty program

    Can Progent help us upgrade our legacy version of Dynamics GP to the current release?
    Progent has supported Dynamics GP and Great Plains software for nearly 20 years and Progent has delivered integration, customization, education, and debugging since the platform's original release. Progent can provide high-level support for updating legacy Dynamics GP deployments. Progent can assist you to plan, test, and implement a cost-effective upgrade from a a legacy version of GP to the current version of Microsoft Dynamics GP, Learn} about Progent's Dynamics GP migration and system integration consulting.

    How Can Progent help us with SQL Server 2014?
    Microsoft SQL Server 2014 incorporates significant enhancements in critical areas such as performance, uptime, compliance, and cloud readiness. SQL Server 2014 is the first version of SQL Server that includes in-memory capability that operates seamlessly with all workloads including Online Transaction Processing, data warehousing (DWH), and business analytics. Progent's Microsoft-certified SQL Server 2014 consulting team can deliver efficient online and on-premises services that include planning, deployment, administration, remediation, and application development services to help organizations of any size to realize fast return from their SQL Server 2014 investment. If your organization is currently running SQL Server 2014, Progent can help you to perform a smooth upgrade to Microsoft SQL Server 2016.

    Can Progent help us recover from a ransomware attack?
    Progent can provide the services of seasoned ransomware recovery experts with the skills to restore an information system victimized by a ransomware cryptoworm such as Ryuk, Dharma, NotPetya, or Locky. To learn more, see ransomware cleanup and recovery consulting.

    Can Progent help me maintain or upgrade my Exchange 2010 system?
    Enhancements in Exchange Server 2010 for software-driven voice messaging include voice-to-character conversion for quickly scanning your messages rather than listening to every call, automatic attendants to greet callers and assist them to work through your voice messaging menus, rules-based call answering processes to route or scan incoming calls depending on Caller ID or contact data, and text notifications concerning unanswered calls or voice mail. While Exchange 2010 remains a poplar unified messaging solution, newer releases of Exchange Server have supplanted it. Progent's Exchange 2010 professionals can assist you to manage and repair your current Exchange 2010 deployment. Progent's Microsoft Exchange Server 2016 consultants and Exchange Online cloud integration specialists can also assist you to evaluate the cost advantages and engineering challenges of upgrading to a modern, release of Exchange Server.

    How can Progent help our company to use System Center 2016 to manage our hybrid cloud environment?
    Microsoft System Center 2016 provides major enhancements for managing hybrid cloud networks through comprehensive support for Windows Server 2016, Windows 10; seamless integration of mixed-OS networks that include various Linux distributions, Hyper-V and VMware; and expanded public and private cloud support including closer integration with Intune for iPhone and Google Android smartphone management plus native integration with Operations Management Suite (OSM) for cloud-enhanced analytics and reporting. Progent's System Center 2016 consulting experts offer advanced remote and on-premises support for all components of System Center 2016 including Operations Manager, Configuration Manager, Virtual Machine Manager, Data Protection Manager (SCDPM), Orchestrator, and Service Manager. Progent can help organizations of any size to plan and install a new deployment of Microsoft System Center 2016, extend or tune your current one, migrate smoothly from a previous version of System Center, or debug your System Center solution.

    Does Progent offer desktop support services?
    Progent offers a wide array of cost-effective services to help your business to deploy, configure, repair, and administer workstations and notebooks powered by Microsoft Windows, macOS and OS X, or various versions of Linux. Progent's desktop PC consulting services include Windows 10 planning and migration consulting, Windows 8.1 configuration and support, Microsoft Windows 7 maintenance, MS Office and Office 365 integration and training, and 64-bit computing expertise.

    My business application needs 24x7 support. Can Progent help?
    Progent's low-priced extended hours online support program offers companies round-the-clock availability of online support from Progent's Technical Response Center. Support services offered beyond normal business hours include fixing issues with Microsoft servers, MS Windows desktop support, help with MS Office applications, system backup/restore, and fundamental routing and switching support for Cisco technology.

    How can Progent help us deploy and manage a collaboration solution based on Cisco Jabber?
    Progent's Jabber consultants offer online or on-premises support to assist businesses of all sizes to plan, implement, manage, update or troubleshoot Cisco Jabber environments and Cisco Unified CM ecosystems. Progent offers in-depth support for all the products, technologies and services that make up building a cohesive Cisco Jabber solution such as Cisco network devicesand management tools, Microsoft Office 365 apps, Windows and Mac computers, iOS and Android smartphones, SIP trunking, WiFi systems, cyber security, cloud integration, telepresence systems, PBX products, business continuity, and the many other components of a cohesive collaboration ecosystem.

    Can Progent provide certified expertise for information assurance and SIEM solutions?
    GIAC (Global Information Assurance Certification) was established in 1999 to certify the knowledge of information technology security professionals. GIAC certifications are recognized by businesses and institutions around the world including and the United States NSA. Progent's GIAC-certified information assurance specialists can provide support for all of the security capabilities addressed within the GIAC accreditation including auditing infrastructure security mechanisms, security incident handling, intrusion detection, web services security and security information and event management (SIEM) solutions for compliance with regulatory mandates for promptly reporting events.

    Does Progent have expertise with firewalls from Palo Alto Networks?
    Progent's Palo Alto Networks firewall consultants can help you choose, deploy, and manage Palo Alto Networks PA-Series firewalls to create a modern cybersecurity ecosystem that extends across your data center and cloud assets and guards all users at any location with any device. To learn more, visit Progent's Palo Alto Networks PA-Series firewall integration consulting.



    More Questions and Answers

    If your small business is in Mountain View or anywhere in Silicon Valley and you are in need of technical assistance, IT outsourcing, or advanced services from a Microsoft or Cisco certified consultant, call 408-240-9400 or visit Contact Progent.



    An index of content::

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    Progent offers national online technical support and troubleshooting services for companies that run Sun Solaris environments or whose IT systems include a combination of Sun Solaris and Microsoft Windows products. Online IT help provides optimum return for your information technology budget by preserving user efficiency and shortening the hours charged for network repair services. Advanced online support tools and experienced service specialists and engineers combine to enable Progent to handle the majority of IT issues without squandering time and money by going to your site. In the vast majority of situations your network issues can be remediated by telephone or via a combination of telephone help and remote connectivity. Progent can offer the services of Cisco certified CCIE infrastructure engineers and CISSP premier security professionals to assist with the toughest system issues.

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    High-Availability Failover Clustered Servers Support and Integration
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    The server cluster technology built into the Datacenter and Enterprise editions of Microsoft Windows Server 2008 has been dramatically re-engineered to streamline the installation, configuration, and administration of clusters that provide improved levels of network availability, protection, efficiency, and flexibility. New or improved features include automated cluster Validation, revamped configuration and installation, unified cluster administration, new cluster architecture for maximum uptime, hardened security and quorum structure, minimization of failure points, more storage and memory capacity, and improvements for geographically dispersed clusters. Progent's consultants can help your company assess the advantages of Windows clustering, design and implement a deployment, train your IT personnel to manage your failover clusters, provide ongoing consulting and support services, and create and validate a business continuity procedure.

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    The QTS Data Center is located in the seismically-stable Natomas area of Sacramento, CA. If your business is now utilizing the QTS Sacramento data center as a colocation facility or if you are planning on moving your primary or offsite backup equipment to Herakles/QTS, Progent can provide a range of affordable consulting services such as data center migration, system installation and upgrades, infrastructure improvements, comprehensive project management services, virtual server configuration, remote network monitoring, centralized system management, software programming, business continuity solutions, security evaluation, and the use of Progent's Test Lab.

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    Progent's Cisco-Premier network management engineers can assist you to run Cisco's management utilities alongside a selection of powerful third-party applications to build a complete network management solution in order to keep your network operating smoothly, fully utilize expensive resources, protect your data, recover rapidly from device breakdown or malicious attacks, and enable you to add or repurpose network resources sensibly and economically as your company evolves.

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    Solaris-Windows Upgrade
    Upgrade for UNIX

    Progent can help you to plan and implement an efficient migration from a Sun Solaris-powered IT system to a network based on MS Windows and suited for running Microsoft's powerful office productivity products, commercial applications, and developer platforms. Progent's Sun Solaris, Windows and Cisco engineers and application specialists can assist you to preserve your data and minimize business disruption by developing an efficient migration strategy that protects your current assets in Sun Solaris application and technology. UNIX-to-Windows transition support services available from Progent include evaluation of existing environment, transition strategy and testing, Microsoft Exchange migration support, information and application software migration, and server and storage system migration and consolidation.

    Cisco and Microsoft Certified Kansas City, MO Small Office Computer Consulting Services Cisco and Microsoft Certified Network Documentation
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    Progent's Microsoft-certified consultants have more than 10 years of background planning, implementing, enhancing and fixing System Center Operations Manager solutions and offer companies of any size advanced remote or onsite consulting services for SCOM 2012. Progent can help your company to plan a topology for SCOM 2012 servers that provides the responsiveness and resilience needed to watch over your datacenter efficiently, whether your infrastructure are onsite, cloud-based, or a mixed solution. Progent can also help you to install and customize System Center 2012 Operations Manager management packs based on industry best practices for monitoring network fabric and both Microsoft and 3rd-party apps and services. In addition, Progent can deliver fast online or onsite technical support to help you to remediate critical issues detected by Microsoft SCOM 2012.

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    Progentís non-stop interoffice connectivity and 24x7 network connection professionals can help small organizations create non-stop Interoffice connectivity through fully redundant networks with transparent failover. Progentís CCIE engineers can design and implement ultra-reliable Inter-office connections supported by zero-downtime EIGRP routers or zero-downtime OSPF deployment of Cisco routers. Progent can show you how redundant connectivity and transparent fail-over can provide affordable non-stop interoffice connectivity.

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    Progent offers remote and onsite expertise to help your organization with any facet of business intelligence (BI) reporting ranging from debugging or enhancing applications to designing and deploying an advanced business intelligence environment. Progent's management reporting consultants can assist you to support your existing reporting environment, help you to migrate databases and applications from a legacy reporting platform to a modern one, and provide as-needed remote mentoring to meet your specific needs. Progentís business reporting and analytics consultants offer expertise in all popular business intelligence reporting and visualization tools such as the SQL Server BI stack (Integration Services, Analysis Services, and Reporting Services), Microsoft Management Reporter/FRx, Microsoft Access, Crystal Reports, Power BI, Excel BI add-ins including Power Pivot, Power Query and Power View, and Report Designer.

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    For mid-size companies looking for network consulting services, Progent offers an array of alternatives such as local help, remote assistance, phone-based Help Desk, round-the-clock support with automatic network monitoring, emergency staff augmentation, business relocation services, application programming, and professional consultation. For medium-size companies in California or other regions serviced by Progent's field engineers, Progent provides professional onsite support for solving technical issues quickly and affordably.

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    Progentís professionals provide expertise in a variety of technologies related to mobile networking including system infrastructure, wireless data synchronization, wireless security, mobile e-mail, Microsoft Windows Mobile, Research in Motion Blackberry, and mobile software programming. Progent's Microsoft certified professionals can save your business work and expense by using their wireless expertise to show you how to choose and integrate mobile connectivity technologies that make sense for your business. Progent can also tune your IT infrastructure so that mobile data devices perform more reliably.

    Exchange 2010 On-site Support Microsoft Certified Expert Exchange 2010 Disaster Recovery On-site Technical Support
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    For corporations with branch offices in California or any region served by Progent's consultants, Progent's Microsoft-Premier IT consulting professionals and authorized Cisco system consultants can provide a range of IT consulting services such as project management, Sarbanes Oxley compliance, site moves, enterprise security, network design, on-site or remote emergency support, and troubleshooting for collocation hosting environments. A Progent IT architect can help you design a multi-site network that makes smart use of collocation facilities and Internet data centers. Progentís Microsoft Premier engineers can help major enterprises plan, integrate and maintain massive rollouts of the latest versions of Microsoft technology including Active Directory, Exchange Server, SharePoint Server, SQL Server, and Enterprise Windows. Progentís Cisco Certified Internetwork Expert and CCNP consultants can help you configure Cisco technology for connectivity solutions that combine basic, high-performance, integrated, and wireless networking.

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    Progent's ProSight IT Asset Management is a cloud-based IT documentation management service that makes it easy to capture, update, find and protect data related to your network infrastructure, processes, business apps, and services. You can quickly find passwords or IP addresses and be alerted about upcoming expirations of SSLs ,domains or warranties. By updating and managing your IT documentation, you can eliminate up to half of time thrown away searching for critical information about your IT network. ProSight IT Asset Management features a common location for storing and sharing all documents required for managing your business network such as standard operating procedures (SOPs) and How-To's. ProSight IT Asset Management also supports advanced automation for collecting and relating IT information. Whether youíre making improvements, doing maintenance, or responding to an emergency, ProSight IT Asset Management gets you the data you require when you need it.

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    The new Cisco ASA 5500-X Family Next-Generation Firewalls with Firepower Services provide significantly more value than Cisco's legacy PIX and ASA 5500 firewalls and have superseded the ASA 5500 and PIX 500 security appliances for new deployments. Progent's Cisco-certified CCIE network consultants can help your company to maintain your current PIX or Cisco ASA 5500 security appliances and migrate efficiently to ASA 5500-X firewalls with Firepower Services. Progent can also assist you to plan, deploy, tune, administer and debug firewall environments based on Cisco ASA 5500-X firewalls with Firepower Services.

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    Progent's ProSight Virtual Hosting and Management service offers comprehensive hosting of a small organization's production servers in a solution that delivers the highest degree of availability and scalability and is also simple to transfer to any data center. ProSight Virtual Hosting and management services are based upon proven virtualization techniques that enable small and midsize businesses with multi- platform IT systems to economize dramatically on the expense of capital equipment, system support, and IT management while achieving enterprise-class fault tolerance and an unmatched level of vendor flexibility.

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    Microsoft Lync 2013, rebranded Skype for Business, enables organizations of any size to create a manageable and secure communications environment that supports a BYOD computing model with IM, presence, web conferencing with application sharing and whiteboard, and both IP-based and PSTN calling across a wide assortment of stationary PCs and mobile devices. Progent's Microsoft-certified Lync 2013 experts and system integrators can assist you to evaluate the business benefits of Lync 2013, create an in-house, cloud-based (via Microsoft Lync Online) or mixed model suitable for your present and long-term goals, deploy Lync Server 2013 so as to speed up your ROI, and provide custom webinar and on-premises training to your IT team and users. Progent offers expertise in critical pieces of a Lync Server 2013 deployment including Windows Server, SQL Server Express and Exchange, and Progent can help your organization to integrate Lync 2013 with popular Microsoft Office and Office 365 applications including Outlook and PowerPoint.

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    Forefront Threat Management Gateway 2010 Remote Support Services
    Specialists for Microsoft Forefront TMG 2010

    Forefront Threat Management Gateway builds on the powerful security capabilities of ISA Server and offers a easily managed Internet gateway that acts as a one-server solution for an array of security features including an application and network layer firewall, URL monitoring and filtering, antimalware, IPS, reputation services, VPN management, plus HTTP/HTTPS inspection. Microsoft Forefront Threat Management Gateway 2010 includes advanced web security logging and reporting features, permits custom reporting generated by SQL Server, works with Active Directory to streamline authentication and policy enforcement, and can be deployed as a virtual server to lower expenses and enhance recoverability. Progent's Microsoft consultants can help you to plan and execute pilot and production implementations; interface Forefront Threat Management Gateway with Windows Server 2008, AD, SQL Server, Microsoft Exchange Server, and SharePoint; install Microsoft Forefront Threat Management Gateway 2010 to operate on a virtual machine with Windows Hyper-V; and provide continuing consulting and troubleshooting. Progent can also help you to migrate smoothly to Microsoft Forefront Threat Management Gateway 2010 from Microsoft ISA Server 2006 or 2004.

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    Hyper-V 2016 incorporates key features first developed for and refined on Microsoft Azure, one of the world's largest public clouds. This significantly improves the ability of Microsoft's Windows Server platform to support private cloud and hybrid cloud/on-premises deployment models by improving security, availability, scale, manageability, reliability and disaster recovery. Progentís Microsoft-certified consultants can assist you to assess the benefits of Hyper-V 2016 for your organization, set up pilot systems to confirm the ability of Hyper-V 2016 to support your critical workloads, design an efficient network topology for a cloud-centric or hybrid deployment, develop and carry out a smooth upgrade strategy, train your IT management and technical support personnel, and provide ongoing consulting and troubleshooting support to ensure that your Hyper-V 2016 solution gives you maximum business benefit.

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    Progent can provide the expertise of CISM Certified security consultants. The Certified Information Security Manager (CISM) organization describes the basic competencies and global standards of skill that information security professionals are required to master. It provides executive management the confidence that those who have earned their CISM certification possess the experience and knowledge to provide effective security administration and support consulting.

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    Cisco offers an extensive product line of routers including routers designed to deliver the protection, bandwidth, and availability demanded by customers ranging from small businesses to global enterprises. Cisco routers feature support for redundancy, automatic failthrough, and backup power for improved fault tolerance and network uptime. Progent can help you select and integrate Cisco routers to build a reliable foundation for your network and to make it economical to grow as you add new users, start new offices, deploy new services, extend your network to clients and partners, and support an increasingly mobile workforce. Progent offers expertise in a range of routers powered by Cisco's IOS platform, such as the Cisco 800 series of small business VPN routers, Cisco 1800 and 2800 ISR routers, Cisco 2900 and 3900 Generation 2 ISR routers, Cisco ASR 1000 and 9000 Aggregation Services Routers for WAN edge applications, Cisco CRS Carrier Routing System for the network core, plus legacy 3600 and 3700 Series Routers.

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    If your organization does not need emergency remote help but you think you will require technical services with your information system soon, you can conserve time and money and ensure that the appropriate expertise will be available when you require it by getting in touch with a Progent sales specialist and signing up as a client. For details, phone 800-993-9400 or send email to information@progent.com.

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    Amazon Marketplace Web Service (Amazon MWS) is an integrated collection of APIs that allows Amazon sellers to improve the efficiency of their business processes by automating key sales activities such as listings, orders, payments, inbound and outbound fulfillment, and reports. By leveraging Amazon's vast online ecosystem and automating their sales, merchants can broaden their reach, lower their cost of sales, improve response time to customers, and increase their profits. Progent's Amazon Marketplace Web Service (Amazon MWS) consultants can work with your development staff and provide application programming, workflow integration, project management support, and mentoring to help you cut development time and speed up your return on investment.

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    Progentís private cloud hosting enables small and midsize organizations to run mission-critical applications like SQL and Exchange Server from a hardened Tier III data center on fault-tolerant equipment with offsite backup. Progent utilizes Microsoft's Hyper-V technology for server virtualization and Microsoft Data Protection Manager for automatic backup and restore. Smaller organizations can take advantage of Progentís private cloud hosting service to avoid major capital costs for the purchase, maintenance, and operation of computer equipment and facilities while achieving world-class levels of system availability and physical security.

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    Progent can help organizations of any size to follow leading practices to configure System Center 2012 Virtual Machine Manager hosts, networking, storage, and library resources; design, implement, and administer private clouds, VMs, and VMM services in SCVMM 2012; and combine SCVMM with System Center 2012 Operations Manager for comprehensive monitoring. Progent can assist your business to move from an earlier edition of System Center Virtual Machine Manager or from a third-party virtualization management platform, and Progent can show you how you to enhance and troubleshoot your current SCVMM 2012 environment so you realize the highest possible return on investment.

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    Progent's Microsoft-certified consultants can assist you to evaluate the benefits of Microsoft Windows Server 2012 R2 for your organization, create pilot environments and migration plans, tune your network for on-premises, multi-location, private or public cloud-based, and partial-cloud environments, train your IT support staff, create a corporate-wide security plan, streamline network administration, help with creating applications, and generate and test a DR/BC plan.

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    Virtualization Consultant
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    With virtual server technology, companies are able to run many virtual servers on one physical server. Virtualization technology allows businesses to gain all the advantages of server segmentation, but without the costs associated with purchasing extra server equipment. Virtual servers are also the enabling technology for building private clouds, which offer important benefits including reducing the costs of capital equipment, datacenter facilities, and administration while enhancing information security, network reliability, and disaster recovery. Other important server management technologies include network monitoring utilities, Microsoft WSUS, and remote system management cards. Progent's certified server management consultants can help you in all areas of server virtualization and management to enable your business to contain expenses and conserve time.

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    Progent's Microsoft Certified engineers can provide world-class consulting for enterprise-wide implementations of Microsoft Exchange 2007. Progent's experts can help you plan multi-location Exchange Server 2007 installations or upgrades and can provide local personnel to assist enterprises with installations of Exchange Server 2007 in the or any area served by Progent's consultants.

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    Progent offers a variety of opportunities for individuals or organizations to profit by acting as referrers, selling assistants, or resellers of Progent's technical support services and advanced consulting. Options include operating as a sales agent for Progent-branded services or using Progent's consulting engineers under your own brand as a seamless arm of your network services team.

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    Progent's Experts Group provides support in important fields including Macintosh integration and programs; Expertise for Linux-based, UNIX-based, and Sun environments; Manufacturing Resource Planning, Enterprise Resource Planning, or Customer Relationship Management customization; Line-of-business and vertical program support; Chief Information Officer, management information analyst, and project management services; Custom applications development and deployment; Web site, eCommerce, EDI, and client portal development and integration; Database management and efficiency consulting; Business information consulting; and Telecom systems support.

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    IT Consultants for Microsoft CRM
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    Microsoft Dynamics Customer Relationship Management helps mid-market companies nurture profitable customer interactions. Integrated Sales and Customer Service modules allow employees to share information to help promote selling success and deliver steady, efficient customer service. Progent can configure the most sensible network environment, including mobile wireless access, to support MS CRM, and Progent's Experts Team can supply your company with a certified MS CRM professional who can help you combine Microsoft Dynamics CRM with your sales or customer support databases.

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    Microsoft SMS Server Professional

    Progentís Microsoft experts offer small and medium size companies enterprise-class consulting services for Systems Management Server and System Center Configuration Manager, Microsoft's standard tools for change and deployment automation. Configuration Manager is Microsoft's new name for the change management solution formerly known as SMS Server. Configuration Manager offers a range of new features to Microsoft Systems Management Server 2003 including comprehensive automation, built-in Vista Microsoft Windows Server 2008 support, NAP security support, and device driver management. Progentís certified engineers can help you use Systems Management Server or Configuration Manager effectively for streamlined OS and application software installation, security patch administration, software tracking, and software license compliance. Progent's consultants can also help you to migrate efficiently from Microsoft Systems Management Server 2003 to System Center Configuration Manager.

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    MCSE Expert Certified ISA 2004 Enterprise Edition Server Troubleshooting

    Progent's certified ISA Server consulting experts have broad experience developing corporate security solutions for IT networks with multiple sites, remote workers, and line-of-business web-based applications. A Progent ISA 2004 Firewall engineer is ready to help your small business plan and deploy an installation of Microsoft ISA Server 2004 that supports your information security needs without limiting your network.

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    SQL Server 2012 AlwaysOn Failover Cluster Consultant

    Progent can provide the support of Microsoft-certified consultants as well as experienced database application programmers, DBAs, project managers, network infrastructure architects, business continuity planning specialists, and certified data security professionals to help your business to assess the likely advantages of Microsoft SQL Server 2012 for your organization, install pilot environments at your datacenter or at Progent's test lab, plan and carry out an efficient transition to SQL Server 2012 from earlier releases of SQL Server or from other database platforms, and configure an efficient and secure IT infrastructure that lets you realize the full strategic benefit of SQL Server 2012.

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    Citrix XenServer Professionals
    Specialists for Citrix Server Management

    Progent's Citrix-accredited consultants can help you to evaluate the strategic benefits of XenServer as well as other Citrix platforms, and can help you to plan, test, execute, troubleshoot, and maintain a XenServer installation. Progent can also assess your current XenServer environment and help you to enhance consolidation, responsiveness, security and compliance, availability, and disaster recovery.

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    Microsoft Windows 7 Consult
    Computer Support Consultants for Microsoft Windows 7 Upgrade

    Progent's certified engineers offers remote and on-premises support services to assist you to manage, support, and troubleshoot computers based on Microsoft Windows 7 and can also provide assistance with upgrading to Windows 8.1 or Windows 10 from Windows 7. Progent offers support for change management, data and identity protection, disaster recovery, remote connectivity, smartphone and tablet integration, wireless network design, and remote system monitoring and alerts.

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    Specialist for Suse Linux, Solaris, UNIX Outsourcing for Suse Linux, Solaris, UNIX in Birmingham, AL
    Catalyst Switch VLAN Professionals
    Catalyst Switch IOS Consultant Services

    With the Catalyst line of switches for small and mid-size companies, Cisco enables organizations to gain all the benefits of adding smart traffic control to their IT infrastructures. Cisco's Catalyst switch technology makes it possible to enable features that make your network infrastructure highly available to handle real-time needs, scalable to facilitate future growth, safe enough to protect confidential information, and designed for prioritizing and managing all traffic to streamline system operations. Progent's CCIE certified consultants can show you how to select and integrate Cisco Catalyst switches that make sense for your business. In addition, Progent's certified security consultants can show you how to develop a comprehensive security policy and set up Catalyst switches so they powerfully support your security policies. Cisco Catalyst switching products that Progent provides expertise for include the Cisco Catalyst 2940 switches, Catalyst 3560 switches, Catalyst 4948 switches, and Cisco Catalyst 6500 Series Switches.

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    Progent can provide small businesses with an IT management expert who can function as a part-time Chief Information Officer. This part-time Chief Information Officer can offer strategic direction to help you integrate sensible IT products to enhance business processes so they match better with your corporate goals. Your business can develop and install a well thought out information technology plan without incurring the expense of a full-time senior IT executive.

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    Progent's Office Word and Office 365 Word experts offer a broad range of affordable remote support services to help your organization to maintain your legacy Microsoft Word environment or assist you to upgrade to a newer version of Microsoft Office Word. Support offered by Progent's experts include VBA programming, identifying and resolving compatibility issues between various releases of Word, integrating Word with different Microsoft Office applications such as Office Excel and Outlook or with third-party platforms and plug-ins,infrastructure optimization for dependable. reliable cloud access, security and compliance consulting, smart phone integration, and remote training sessions tailored for individuals or groups.

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    Specialists for Small Company
    Remote Support Services for Small Business

    If you have a company IT system with 10 to 50 desktop users, Progent's computer outsourcing services save your company from dependence on single independent service provider while giving you affordable and reliable access to enterprise-class technical expertise. By providing network support help when you need it, providing advanced expertise for critical technologies, delivering value-added services such as automated server monitoring, and billing only for support you use, Progent gives you an economical solution for maximizing the profitability of your small office network. Progent is the intelligent way for small businesses to create and support a reliable and secure IT system and to benefit from fast access to the skilled consulting ordinarily available only to enterprises who can afford a sizeable internal IT group.

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    Global Information Assurance Certification was founded in 1999 to certify the knowledge of computer security experts. GIAC accreditations are acknowledged by businesses and government organizations around the world including and the U.S. National Security Agency (NSA). Progent's GIAC-certified information assurance consultants offer help with all of the security disciplines covered under GIAC certification including auditing network security mechanisms, incident management and response, traffic analysis, web application security and security information and event management (SIEM) solutions.

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    Progent's CISM-certified security consultants can help you secure your Mac environment through professional support offerings including running security audits, recovery from virus and worm attacks, configuring firewalls, implementing secure off-site and mobile access, deploying automated programs for defense against viruses, spam, and malware, and developing a comprehensive security plan adapted for the particular goals of your corporate information system.

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    Progent's CISSP-premier cybersecurity consultants can help businesses of all sizes with any facet of IT security. Progent can create cost-effective security solutions that guard a small office against modern malware attacks or Progent can plan, deploy, and monitor an end-to-end security strategy for hybrid networks that accommodate local, online, and mobile clients sharing network resources distributed across multiple physical datacenters and public and private clouds.

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