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Can Progent provide the expertise of a CRISC-certified risk management consultant?
The Certified in Risk and Information Systems Control (CRISC) program was initiated by ISACA to validate an IT professional's ability to plan, deploy, and support IS control mechanisms to mitigate risk. Progent can provide the services of a CRISC-certified risk management consultant to assist your company to create and carry out a risk management strategy based on leading practices promoted by CRISC and crafted to align with your organization's risk tolerance, business goals, and budgetary guidelines.
Can Progent help with setting up and using Microsoft Project?
Progent's certified Microsoft Project Server and Project Online experts can provide advanced expertise in deploying and managing all versions of Microsoft Office Project and can deliver a wide range of cost-effective remote consulting services following best practices to help businesses of any size to receive all the benefits of this powerful platform. Services offered by Progent include solution planning, installation and upgrades, strategies for secure file and status sharing among onsite and offsite users, network infrastructure optimization, and customized online training classes.
Can Progent transparently supplement and automate our Help Desk?
Progentís shared Help Desk services allow your IT organization to share responsibilities for Help Desk services transparently between your in-house IT staff and Progent's large roster of certified desktop support technicians and matter experts (SMEs). Progentís Help Desk Co-management service is an advanced service desk solution based on the leading professional services automation (PSA) tool for handling end-user service requests, ticketing, responsibility, progress tracking, and metrics. For more information, visit Progentís Help Desk Co-management services.
Can Progent help integrate Linux/UNIX and Windows environments?
Progent can help you configure Microsoft Windows Services for UNIX (SFU) to provide integration between Windows and UNIX networks. SFU offers interoperability between Microsoft Windows Server and different versions of UNIX including Solaris 7 and 8, HP-UX 11i, AIX 5L 5.2, and Red Hat Linux 8.0. Windows Services for UNIX allows you to share Windows folders over NFS and the latest authentication in native Windows Server Active Directory environments. SFU's Interix subsystem includes a complete library of UNIX utilities and shells, support for a single rooted file system, and a SDK for porting programs.
Can Progent help us keep our Cisco IOS software up to date?
If you incorporates Cisco routers, you may be using an outdated version of Cisco IOS, the operating system used in virtually all Cisco router as well as current Cisco switches. Cisco frequently publishes updates to IOS to fix bugs, plug security gaps, or improve features. Unfortunately, updating Cisco IOS and other Cisco control software can be a challenge, depending upon your Cisco equipment and your network environment. For example, there may be limited internal Flash storage that could cause a new software version to operate improperly. Progent's Cisco CCIE-certified consultants offer a broad selection of support services associated with upgrading Cisco IOS or any other Cisco software platform like IOS XR, CallManager or Unified Communications Manager (CUCM). Progent's consultants can perform version audits of your router software, recommend sensible upgrades, prepare Cisco devices, copy images/, activate and verify your update, tune performance, troubleshoot problems, and teach your IT staff how to get the benefits of any significant new functions.
What web development services are available from Progent?
If you want to redo your corporate web site, build in-house webs for purposes like as human resources or worker training, establish a powerful web presence for a new venture, or build enterprise-level, database driven web solutions, Progent can provide capable and seasoned web designers and developers. Web custom software development services offered by Progent's Technology Experts Team include web design and development, web project management, .ASP and Microsoft .NET programming, and graphical content design and creation. Progent's SQL Server programmers, Oracle programmers and database administrators, MySQL database consultants, and Microsoft Access developers can help your business to plan, deploy, and support data-intensive web sites. Progent's consulting experts can also help you build and manage a secure, dependable server and communications network incorporating remote connectivity, to host your web solutions.
Does Progent Offer Business Continuity Planning Services?
Progent can provide high-level remote consulting for business continuity planning, testing, and education to assist your company to respond to potential catastrophes, minimize downtime for your vital network functions, avoid data loss, and comply with regulatory mandates and business requirements. Progent's business continuity consultants can work closely with your management and IT support staff to perform risk evaluation, define interdependencies, specify the assets needed to run your business, prioritize key IT services and define acceptable restoration times, qualify colocation sites, set up secure offsite connectivity for key employees, implement notification mechanisms and define duties for staff, document a comprehensive recovery plan, and provide training for management and technical staff to execute your agreed upon plan. Progent's Windows Server 2016 disaster recovery experts can help you to create a cost-effective disaster recovery solution for hybrid cloud deployments utilizing failover cluster technology field-tested in Microsoft's massive Azure cloud.
Can Progent help me upgrade my Wi-Fi network with Cisco's Aironet 802.11ac access points?
Progent's Cisco-certified consultants offer Aironet Wi-Fi AP planning and deployment consulting and Cisco wireless controller expertise to help you benefit from the IEEE 802.11ac Wi-Fi specification to get three times the speed for your Wi-Fi LAN while expanding the area covered.
Can Progent help our at-home workers integrate VoIP solutions?
Progent can assist small and medium-size organizations to configure IP voice platforms to provide their remote workforce the benefit of seamless extensions of the company phone infrastructure. For details about how Progent can assist your remote workforce to integrate and debug IP voice platforms, visit IP voice consulting services for teleworkers.
Where can I review testimonials from Progent's customers?
Progent has delivered online or onsite network consulting help to companies in every state in the U.S. Many of these clients have expressed their appreciation to Progent in the form of testimonials to the excellence of Progent's support staff. Check out Progent's customer testimonials to learn what people have said concerning the high level of Progent's IT services.
Does Progent offer a secure data backup service for small businesses?
ProSight Data Protection Services cloud backup provide small and mid-sized businesses a low cost end-to-end service for reliable backup/disaster recovery. Available at a low monthly rate, ProSight Data Protection Services automates and monitors your backup activities and enables fast recovery of critical files, applications and virtual machines that have become unavailable or corrupted due to component failures, software bugs, disasters, human error, or malicious attacks like ransomware. ProSight DPS can help you protect, recover and restore files, folders, applications, system images/, as well as Microsoft Hyper-V and VMware virtual machine images/. Important data can be protected on the cloud, to a local storage device, or mirrored to both. Progent's cloud backup specialists can provide world-class support to configure ProSight Data Protection Services to be compliant with regulatory requirements such as HIPPA, FINRA, and PCI and, when needed, can assist you to restore your business-critical data. Find out about Progent's complete ProSight portfolio of affordable outsourced network management services for small organizations
Does Progent offer support for Microsoft SQL Server 2012?
Progent can provide the expertise of Microsoft-certified SQL Server 2012 engineers as well as experienced software developers, DBAs, project management experts, network infrastructure engineers, business continuity planning specialists, and certified security professionals to help your business to maintain your SQL Server 2012 environment and define a cost-effective and secure network infrastructure that helps you realize the full business benefit of Microsoft SQL Server 2012. Progent can also help your company to upgrade to SQL Server 2016 or transition to Microsoft SQL Server 2014 from SQL Server 2012.
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If your small business is in Mountain View or anywhere in Silicon Valley
and you are in need of computer assistance, IT outsourcing, or top-level expertise from a Microsoft or Cisco certified professional,
call 408-240-9400 or visit Contact Progent.