Silicon Valley
Mountain View:
Expert Computer Support Consultants
Frequently Asked Questions
Onsite Service Available in Mountain View, Sunnyvale, Cupertino, Los Altos , Los Altos Hills
- Does Progent offer a real-time reporting solution for ticketing and network monitoring apps?
- Can Progent help with Citrix XenServer virtualization technology?
- Can Progent provide a remote Help Desk service for our small business?
- Can Progent help us provide secure and easy cloud integration for our at-home workers?
- How can Progent help my business get the most benefit from Microsoft System Center Operations Manager?
- Does Progent offer expertise with VMware NSX network virtualization?
- Does Progent offer support for Microsoft SQL Server 2012?
- Why should a small business outsource IT support?
- Does Progent Offer Business Continuity Planning Services?
- Can Progent Help Develop Database Applications for Microsoft SQL Server?
- Can Progent help us build a private cloud?
- Can Progent help my business build hybrid cloud solutions with Windows Server 2016 Hyper-V?
- How can Progent help improve the fault tolerance of my network?
ProSight Reporting is a growing family of real-time and in-depth reporting plug-ins created to work with the industry's leading ticketing and remote network monitoring platforms including ConnectWise Manage, ConnectWise Automate, Customer Thermometer, Auvik, and SentinelOne. For more information, see ProSight Reporting for ticketing and network monitoring platforms.
Can Progent help with Citrix XenServer virtualization technology?
Progent's Citrix certified XenServer engineers can assist your company to evaluate the strategic advantages of XenServer and other Citrix products, and can assist your IT organization to design, test, implement, troubleshoot, and support a XenServer installation. Progent can also analyze your current XenServer deployment and show you how to optimize consolidation, performance, security and compliance, uptime, and recoverability.
Can Progent provide a remote Help Desk service for our small business?
Progent's Standard Help Desk Services offer a comprehensive solution that handles all aspects of online desktop support from service requests through trouble ticket generation, assigning accountability, remote desktop control, status tracking, problem resolution, and and reporting. Designed for smaller businesses with few in-house supprt personnel for end users, Progent's Standard Help Desk Services offer online support at a significant discount off Progent's regular Level 1 desktop troubleshooting rates. Progent can also provide rapid as-needed escalation to subject matter experts to resolve the most issues. For details, refer to Progent’s online Call Center services for small businesses.
Can Progent help us provide secure and easy cloud integration for our at-home workers?
Progent can assist small and medium-size companies to set up their home-based employees with secure and reliable integration with cloud services. For details about ways Progent can assist businesses to set up resilient Cloud access for their remote workers, go to cloud integration expertise for telecommuters.
How can Progent help my business get the most benefit from Microsoft System Center Operations Manager?
System Center 2016 Operations Manager (SCOM 2016) is designed to ensure consistent performance and maximum availability for critical applications by providing centralized, mixed-platform tracking of physical and virtual infrastructure deployed across local systems and private and public clouds. Progent's SCOM consulting team offers world-class remote and onsite support to assist businesses of all sizes to plan, implement, tune, update and repair Operations Manager 2016 deployments. Progent's Operations Manager 2016 consultants can help your company to move to Operations Manager 2016 from older releases or from different monitoring products, or combine a variety of monitoring systems into a unified IT management ecosystem. Progent can also show you how to extend your SCOM 2016 environment to incorporate infrastructure hosted on public clouds by providing Microsoft Azure consulting and Amazon AWS hybrid cloud solutions. In addition, Progent can assist you migrate from SCOM 2016 to more recent releases such as SCOM 2019 and SCOM 2022.
Does Progent offer expertise with VMware NSX network virtualization?
VMware's NSX virtual network platform enables you to build complete logical networks in software. NSX permits virtual networks to be deployed instantly and managed with a high level of automation independent of the physical components used by the underlying network infrastructure. VMware Site Recovery Manager supports programmatic recovery, application mobility, plus non-intrusive site migration, failback and re-protect. Site Recovery Manager also permits non-disruptive testing for disaster recovery, updates and patches and can generate audit reports to verify complete service restoration, validate SLAs and prove compliance. When integrated with VMware's NSX network virtualization platform, VMware Site Recovery Manager can quickly recover the entire logical network topology at the secondary datacenter. Progent offers the support of a VCDX certified VMware NSX consulting expert and VMware Site Recovery Manager system architect to help your organization to design, configure, test and administer a DR solution powered by VMware Site Recovery Manager and VMware NSX.
Does Progent offer support for Microsoft SQL Server 2012?
Progent offers the expertise of certified SQL Server 2012 engineers as well as seasoned software programmers, DBAs, project management experts, Cisco-certified network architects, business continuity planning specialists, and security professionals to assist you to support Microsoft SQL Server 2012. Progent can also provide Microsoft SQL Server 2016 upgrade support or SQL Server 2019 upgrade consulting to help you move to a more modern release of Microsoft SQL Server.
Why should a small business outsource IT support?
Whether it means designing IT system infrastructure, setting up or outsourcing a Help Desk, deploying an updated email system, or creating an web-based eCommerce application, outsourcing your network support services can control costs and minimize risks, allowing network service costs to grow in a more steady and gradual fashion than is possible by building up a large, all-purpose in-house IT organization.
Does Progent Offer Business Continuity Planning Services?
Progent offers high-level online expertise for disaster recovery/business continuity planning, validation, and training to assist you to respond to potential disasters, reduce downtime for your vital IT operations, avoid data loss, and meet regulatory mandates and contractual obligations. Progent's business continuity experts can work closely with your executive and IT support group to provide business impact evaluation, identify interdependencies, specify human and physical resources needed to operate your organization, determine key IT functions and specify acceptable restoration times, select colocation centers, set up secure offsite access capability for crucial workers, implement emergency notification mechanisms and assign responsibilities for staff, document a complete recovery and test plan, and train management and technical staff to carry your business continuity plan. Progent's Windows Server 2019 high availability (HA) cluster consultants and Windows Server 2016 disaster recovery/business continuity consultants can assist you to create an affordable disaster recovery/business continuity solution for hybrid cloud deployments using failover cluster technology proven in Microsoft's massive Azure public cloud.
Can Progent Help Develop Database Applications for Microsoft SQL Server?
Progent's SQL Server application programmers can help you to build and support database applications based on the SQL Server database platform. Progent follows leading practices to build efficient, manageable SQL Server database applications and knows how to work with a customer's management to deliver projects in a timely and cost-effective way. Progent for can help your company to create Microsoft SQL Server solutions by providing a wide array of consulting support services including requirements analysis, logical and physical modeling, data integrity,
Can Progent help us build a private cloud?
Progent utilizes the Flexential Tampa data center primarily to deliver private cloud hosting. Progent maintains a team of network consultants based in the vicinity of Tampa, and Progent also offers remote support from Progent's nationwide roster of Microsoft-certified consultants, Cisco-certified CCIE network infrastructure engineers, ISSIP-CISSP-certified security consultants, Hyper-V and VMware virtualization specialists, and veteran disaster recovery/business continuity planning experts. Progent can also help you to plan and carry out a move to the Flexential facility with services like designing solution configuration, recommending hardware, system setup and validation, debugging, setting up remote network management, and training your network support team. To learn more, see Progent's cloud hosting service at Flexential Data Center in Tampa FL.
Can Progent help my business build hybrid cloud solutions with Windows Server 2016 Hyper-V?
Hyper-V 2016 incorporates core features first designed for and proven on Azure, one of the world's largest public clouds. This significantly enhances the ability of the Windows Server platform to run private cloud as well as hybrid cloud/on-premises deployment models by improving data security, uptime, expandability, manageability, dependability and disaster recovery. Progent’s Microsoft-certified Windows Server 2016 Hyper-V consultants can help you to assess the advantages of Hyper-V 2016 for your business, set up pilot environments to verify the ability of Hyper-V 2016 to support your critical workloads, plan an efficient network topology for a cloud-based or hybrid installation, create and carry out a non-disruptive upgrade strategy, train your IT management and technical support personnel, and provide ongoing consulting and debugging services to ensure that your Hyper-V 2016 investment gives you the highest possible business value.
How can Progent help improve the fault tolerance of my network?
Progent's design services for fault tolerant networks provide Microsoft and Cisco-certified consulting experts who will show you how to create a robust network that incorporates key technologies and processes for mission critical applications. Progent’s information technology experts can help you to implement a network architecture with features such as failover Internet connections, network load balancing, non-stop data centers, multi-site backup and restore, fault tolerant interoffice connectivity, and high-reliability multi-location networks. Progent can also provide workplace recovery planning consultants to help you plan, validate, and document a disaster recovery procedure founded on leading practices.
An index of content::
VMM 2016 Management Server Help and Support
Microsoft Virtual Machine Manager 2016 Remote Support
Microsoft System Center 2016 Virtual Machine Manager (SCVMM 2016) is a component of Microsoft's System Center 2016 family of IT infrastructure management products and is intended to provide a centralized mechanism for deploying and administering virtualized fabric and services across hybrid environments that can incorporate on-premises and hosted datacenters and Azure publics cloud resources. Progent's Virtual Machine Manager 2016 consulting experts can help businesses of all sizes with all facets of designing, implementing, and maintaining a SCVMM 2016 solution. Progent can review your virtualization topology, help you upgrade efficiently from older releases of VMM, design processes for building and deploying VMs and hosts, implement fault-tolerant scale-out clusters, integrate your private cloud resources with public clouds, set up virtual switches, develop and refine PowerShell scripts, and assist you to assess the strategic business benefits of new technologies such as Storage Spaces Direct and Shielded VMs. Progent's virtualization experts offer advanced Hyper-V consulting and VMware vSphere expertise.
Adaptive Security Device Manager Remote Consulting
Urgent Support and Integration ASA and PIX
Progent's Cisco-Certified technology experts provide professional PIX Firewall consulting services covering architecture, implementation and support of Cisco firewall and Cisco security technology. The Cisco PIX 500 Security Appliance Series of Cisco firewalls offers strong user and application policy enforcement, mutlivector attack protection, and safe access services. Extending from small, easy-to-install desktop devices for small businesses and home offices to modular gigabit appliances, Cisco PIX firewalls provide a sensible combination of security, performance and reliability for business networks of all sizes. PIX firewalls are build around a hardened, specially designed operating system, PIX OS, minimizing potential OS-specific security holes. The Cisco PIX Firewall has received ICSA Firewall and IPsec certification plus Common Criteria EAL4 evaluation status. PIX firewalls deliver multiple integrated security and connectivity services, including advanced application-aware firewall services, Voice over IP and digital media security, site-to-site and remote-access IPsec VPN networking, intelligent networking services, and extensive management tools. Progent's Cisco consultants can help you choose and integrate any Cisco PIX 500 Series firewalls including the Cisco PIX 501 Firewall, the Cisco PIX 506 Firewall, the Cisco PIX 506E, PIX 515 Firewalls, the PIX 515E Firewall, the Cisco PIX 520 Firewall, Cisco PIX 525 Firewalls and the Cisco PIX 535.
Online Support Cisco DNA Center Management
Cloud Network Infrastructure Management Network Setup
Progent's Cisco-Premier network management consultants can show you how to use Cisco's management tools along with a selection of powerful third-party applications to build a complete network management solution in order to keep your network operating smoothly, conserve limited resources, guard your data, revive quickly from device failure or deliberate assaults, and allow you to expand or reassign valuable resources sensibly and affordably as your business grows.
Immediate Technology Professional BlackBerry Desktop Manager
Computer Engineer BlackBerry Wireless
Progent can provide the services of BlackBerry-certified experts who can help small businesses to plan, administer, and troubleshoot BlackBerry technology economically and successfully, eliminating the need for an internal BlackBerry expert and minimizing the cost and distraction of maintaining a mobile wireless workgroup. Progent's BlackBerry specialists offer extensive experience cooperating with Progent's Microsoft-certified experts, Cisco CCIE network engineers, and CISSP and GIAC-certified security engineers. This breadth of knowledge, in conjunction with Progent's proven remote support model, provides small companies an efficient solution for incorporating BlackBerry technology seamlessly into their information network.
Google Cloud App Migration Consultancy
Consultancy Google Cloud App Migration
Progent offers affordable online and onsite consulting to help organizations to migrate any portion of their critical IT resources to Google Cloud Platform services. This can save management hassle and equipment expense and enable the use of Google's cutting edge AI and machine learning technology. Progent can assist you with every aspect of Google Cloud Platform integration including needs analysis, preparedness evaluation, system design and review, pilot testing, deployment, administration, performance optimization, licensing management, disaster recovery solutions, and security.
Nagios for Linux Consulting
Help and Support MRTG
Network monitoring typically consists of observing a system's resource usage to help uncover data traffic bottlenecks or troubleshoot hardware or program problems. Nagios and Multi Router Traffic Grapher (MRTG) are powerful, license-free monitoring utilities that run under Linux or UNIX and can be deployed to observe multi-OS environments where UNIX and Windows operate together. Progent's system support consultants can show you how to use both these tools to tune and repair your network. Progent's UNIX consulting professionals provide small companies and developers help with administering and servicing UNIX/Linux and Solaris networks that work with Windows-based technology.
Home Based Jobs Questions about Network Engineering
Immediate FAQ about Contract Microsoft Consultant Part-Time Jobs
For answers to frequent questions concerning being employed by Progent, visit Jobs at Progent Questions and Answers.
Exchange Server 2013 IT Consulting
Computer Consultants Exchange Server 2010
Progent's Microsoft-certified consultants have 20 years of experience designing, integrating, and maintaining email systems for businesses in the and throughout the U.S. Progent offers economical Microsoft Exchange Servers consulting support to make sure that your email environment features protection, high uptime, easy access for off-site and mobile users, efficient management tools, and seamless integration with telephony. Progent offers consulting and integration services for Exchange 2016, Exchange 2013 Server, Exchange 2010 Server, MS Exchange 2007 Server, Microsoft Exchange 2003 Server, and Microsoft Exchange 2K. Progent can also assist small or mid-size businesses to upgrade to MS Exchange 2016 Server or Microsoft Exchange 2013 Server.
Microsoft Dynamics AX Help and Support
Technical Support Services Microsoft Dynamics 365 Commerce
Progent can give you access to application developers who can customize your Microsoft Business Solutions ERP, MRP, and financial system applications to suit your specific company needs. Progent's Microsoft support experts provide experience in Microsoft AX ERP Software, Microsoft Dynamics NAV Business Management Software, Microsoft Dynamics SL 6.5 Accounting Software, and Microsoft Retail Management System. Progent also provides custom e-Commerce consulting services for secure, company-wide information sharing as well as interfacing with CRM packages.
System Center 2016 Security Technical Support Services
System Center 2016 Amazon AWS Integration Network Consultant
Progent has more than 20 years of experience integrating, maintaining and troubleshooting the key platforms included with Microsoft System Center and can help your organization to design, configure, maintain, and repair your Microsoft System Center ecosystem to optimize the availability and responsiveness of your critical IT resources across a mix of Windows and Linux/Unix OS environments and local and Cloud-based datacenters. Progent's consultants can help your organization to migrate to the current edition of System Center from a previous one or from another IT management platform to deliver the advantages of enterprise-class deployment, management automation, security, plus infrastructure and critical application availability and performance monitoring.
Specialists ransomware cryptoworm recovery
Hermes ransomware hot line Professionals
Progent's Ransomware Hot Line provides 24x7 access to a seasoned ransomware recovery expert who can assist you to halt the spread of an ongoing ransomware breach. Call 800-462-8800
password management Consulting Services
IT asset documentation management Professionals
ProSight IT Asset Management is an IT infrastructure documentation management service that allows you to capture, maintain, find and protect information about your IT infrastructure, processes, applications, and services. You can quickly find passwords or serial numbers and be warned automatically about upcoming expirations of SSLs ,domains or warranties. By updating and organizing your network documentation, you can eliminate as much as half of the time spent looking for critical information about your IT network. ProSight IT Asset Management includes a common location for storing and collaborating on all documents related to managing your network infrastructure like standard operating procedures and How-To's. ProSight IT Asset Management also supports a high level of automation for gathering and relating IT data. Whether you're making enhancements, performing regular maintenance, or reacting to an emergency, ProSight IT Asset Management gets you the knowledge you need the instant you need it.
Biggest scom 2016 high availability Help and Support
scom 2016 alerts Remote Consulting
System Center 2016 Operations Manager (SCOM 2016) helps to promote top performance and maximum uptime for critical applications by providing centralized, mixed-platform tracking of physical and virtual resources deployed throughout on-premises systems and cloud environments. Progent's consulting group offers world-class remote and onsite support to assist businesses of any size to design, integrate, tune, enhance and repair Operations Manager 2016 deployments. Progent can help you to move to SCOM 2016 from earlier versions or from different monitoring products, or integrate multiple monitoring systems into a unified infrastructure management ecosystem. Progent can also show you how to extend your Operations Manager 2016 environment to include infrastructure based in public clouds such as Microsoft Azure and Amazon AWS.
Online Troubleshooting Cisco EWC for Catalyst 9100 AP
Catalyst Wi-Fi 6 and Wi-Fi 6E AP IT Consulting
Progent's Cisco-certified Catalyst 802.11ax Wi-Fi 6 WAP experts offer affordable online and onsite help for Catalyst Wi-Fi 6 wireless access points (WAPs).
Cisco IP Video phones Online Support Services
Technology Consulting Cisco SIP phones
Progent's Cisco CCIE-certified networking experts can provide high-level support services for Cisco Unified Communications Manager (CUCM) (formerly CallManager). Progent can help you to integrate VoIP phones, design dial plans, configure SIP trunking and PSTN connections, deploy Cisco ISR G2 routers with CUBE support, and design UCS server failover systems.
Anti-Virus Consultant
Emergency Postini Small Business Subscription
E-Mail Guard represents a complete service for blocking spam and virus attacks. E-Mail Guard addresses the security and management of company email by providing continually improved spam and virus blocking, policy management, content testing, and defense against email-borne directory harvesting and DDoS attacks. E-Mail Guard also features tracking, administration and reporting utilities plus outbound email filtering to help you troubleshoot your email system and specify and enforce company email policy.
ASA Support
ASA 5500 Computer Consultants
Progent's Cisco certified networking experts can help your organization to maintain older PIX 500 or ASA 5500 firewalls or transition to Cisco ASA 5500-X firewalls. Progent can also help you to set up, manage, update and debug Cisco ASA 5500-X security appliances with Firepower Services.
Azure and Cisco AnyConnect Consultant Services
Award Winning Microsoft Azure enterprise hybrid cloud solutions Specialists
Progent can assist you with every stage of Azure cloud integration including requirements definition, prerequisites evaluation, system architecture, pilot testing, deployment, automated administration, performance tuning, license management, disaster recovery strategies, security policy enforcement, and regulatory compliance validation. Progent can assist your IT staff to configure and troubleshoot firewall appliances and VPN tunnels so that your clients can securely connect to Azure-based services, and Progent's Microsoft-certified consultants can help you set up critical Microsoft technologies to run in Azure including Windows Server, Exchange Server, SQL and SharePoint. Progent can also assist your organization to set up a hybrid cloud ecosystem that seamlessly combines on-premises datacenters with Azure-based services.
Dynamics GP IT Consultants
Microsoft Dynamics GP Network Consulting
important characteristics of Microsoft Dynamics GP software include a modular structure that allows you to license just the functionality you need, a standardized foundation based on Microsoft technologies to secure your investment and offer a highly integrated environment, enhanced reporting capabilities that allow you to track all activities, revenues and expenses and sales trends, compatibility with Microsoft Office to enable access to business data, the ability to integrate information from virtually any database or desktop application into Microsoft Dynamics GP/Great Plains, plus an open architecture that makes it possible to develop custom applications. Progent can show you how to configure and maintain a reliable, protected server and communications network to support Microsoft Dynamics GP/Great Plains, and can offer experienced GP/Great Plains consultants to help you turn the advanced features of Dynamics GP/Great Plains accounting into a productive business management solution.
Specialists Private Cloud Integration
Top Quality Private Cloud Integration Professionals
Progent's ProSight Virtual hosting services provide small and midsize businesses a variety of benefits such as lower capital expenditures, savings on operational expense, improved executive focus, world-class security, greater fault tolerance, and business continuity.
Hybrid Microsoft 365 Exchange integration Remote Support
Microsoft 365 and Apple iOS On-site Support
Microsoft supports transparent hybrid environments that integrate Microsoft 365 and local Exchange systems. This allows you to have specific mailboxes located on your on-premises datacenter and other mailboxes resident on Microsoft 365. Progent's certified Exchange consultants can assist your organization with any phase of designing, integrating and troubleshooting your hybrid Microsoft 365 Exchange solution. Progent's Exchange consultants can deliver occasional support to help you through challenging technical bottlenecks and also offer comprehensive project management outsourcing to make sure your hybrid Microsoft 365 Exchange solution is successfully completed on time and on budget.
Programming SQL Server Capacity Planning
MCSE Expert Certified Upgrade Consultant SQL Server 2008
SQL Server 2005 offers indispensable, familiar tools to computer experts and network users, reducing the complexity of creating, deploying, administering, and using company information and database applications in environments ranging from handheld devices to enterprise information systems. The sophistication and integration requirements of Microsoft SQL Server 2005 call for a network consultant with real-world experience and wide knowledge in planning and deploying information-based, end-to-end business technology solutions. The knowledge and experience of Progent's Microsoft-certified technical team, with an average of over 10 years of professional work involving Microsoft technology, assures you success in designing, configuring and managing Microsoft SQL Server 2005 applications that are seamlessly integrated with the Microsoft .NET environment.
Questions about Microsoft Consultant Virtual Office Job
Questions about Microsoft Consultants Part Time Job
For answers to frequent questions about becoming a consultant at Progent, visit Jobs at Progent Questions and Answers.
24x7 Remote Support Wi-Fi RF Coverage Maps
Wireless Site Survey Online Troubleshooting
Progent's Wi-Fi site survey services help you to plan, implement and troubleshoot a Wi-Fi LAN adapted to your environment, providing your business a wireless solution that delivers the reception, speed, density, Quality of Service, data protection, and hand-off capability your company requires. Wi-Fi survey services from Progent include remote predictive modeling for designing a wireless network and on-premises site survey services for confirming, tuning, and troubleshooting a functioning wireless network.
Microsoft SQL Server 2016 Support and Help
Top Rated SQL Server 2017 Consultant Services
Progent's Microsoft certified consultants can offer small and mid-sized companies advanced Microsoft SQL Server help. Microsoft SQL Server is a comprehensive, Web-enabled database and data analysis platform that opens the door to the rapid creation of enterprise-class business programs that can give your company a competitive edge. SQL Server provides core support for XML and can query across the Internet and outside the firewall. In addition to offering consulting, support and troubleshooting services, Progent's SQL consultants can help you get the most out of Microsoft SQL Server Reporting Services and Microsoft SQL Server Business Intelligence to increase the productivity and profitability of your information system. Progent can also help you upgrade from older versions of SQL Server to SQL Server 2005.
Microsoft Certified Expert Exchange Server Upgrade Consultancy
Immediate Microsoft Exchange Server 2010 Upgrade Technology Professional
Progent's Microsoft-certified consulting engineers can assist your organization to determine the value of Microsoft Exchange 2010 for your business and can help you to plan and carry out a smooth migration to Exchange Server 2010 from Exchange Server 2003 or Microsoft Exchange 2007 Server that will provide quick payback by increasing your productivity, lowering the cost of equipment and service, simplifying management, and integrating your vital communications platforms.
24/7 Cisco Expert Engineer Microsoft Access RDP
Microsoft Certified Expert Microsoft Access performance tuning Contract Programming
Progent can provide cost-effective remote support for all editions of Microsoft Office Access including Access desktop and Access Web App and offers expert assistance for Access application programming, database migration, performance tuning, report design, and maintenance. Progent also offers tailored webinar training for Office Access development and DBA services.
24-7 SCCM 2016 Mobile Application Management Integration
Top SCCM 2016 Azure Integration Online Troubleshooting
System Center Configuration Manager 2016 automates application and device deployment across multiple sites, streamlines security and compliance settings management, inventories network assets, guards against corporate data leakage, provides health reporting, enables safe self service, and offers a single control mechanism for administering mixed-operating system ecosystems running on-premises, cloud-centric, or hybrid deployment models. Progent's Microsoft-certified SCCM 2016 consulting team and Azure cloud experts can help businesses of any size with any aspect of designing, implementing, using and repairing a SCCM 2016 solution for on-premises, cloud, or hybrid networks.
Nebraska Network Administration
Pennsylvania Migration Consultants
Progent's Technical Response Center provides low-cost nationwide extended hours remote assistance for IT networks powered by Windows and Cisco technology. Progent's Microsoft and Cisco-Premier service engineers offer extended hours telephone support and remote direct computer access to troubleshoot and resolve technical problems rapidly and affordably.
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