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More Questions and Answers

Can Progent help us manage all our software and firmware updates?
Patch management includes installing software updates to operating systems and applications, servers and endpoint devices, peripherals like printers and scanners, network appliances like routers and wireless APs, and Internet-of-Things devices such as alarms and health monitors. Timely and correctly managed updating maximizes security, compliance, uptime, and capability. Haphazard patch management can cause security vulnerabilities, compatibility issues, sluggish or erratic responsiveness, excessive downtime, or unavailability of important functions. Progent's managed services for patch management offer organizations of all sizes a flexible and affordable solution for evaluating, validating, scheduling, implementing, and documenting updates to your ever-evolving IT network. For details, visit Progent's patch management solutions.

Does Progent offer consulting services for Windows Server Essentials?
Windows Server 2012 R2 Essentials is a value-priced, entry-level platform that enables small businesses to transition from the older stand-alone in-house datacenter to the new hybrid networking paradigm that combines both local and virtualized cloud-hosted software and infrastructure. Progent's certified Windows Server 2012 R2 Essentials consulting experts offer budget-friendly online consulting and technical support for Microsoft Windows Server Essentials. Progent can help you to assess the potential business benefits of migrating to Windows Server Essentials and implementing a hybrid local/cloud model for your network ecosystem. Progent offers comprehensive project management so you can design and execute an efficient move to Microsoft Windows Server 2012 R2 Essentials, Office 365, and other Microsoft Cloud applications and services. Progent also offers as-needed consulting help, technical support, and training.

Can Progent help set up secure and fault-tolerant email?
Progent can give small and mid-size businesses access to a consultant with experience in MS Exchange 2016 migration, Exchange Server 2013 Database Availability Group (DAG) design, Exchange 2010 consulting, Windows Server 2016 Privileged Access Management and Cloud Witness solutions, Windows Server 2012 R2 virtual networking support services, Windows Server 2008 failover clustering support, and System Center Data Protection Manager (SCDPM) configuration to help you create an advanced high-availability email environment that accommodates onsite workers, remote offices, telecommuters, and mobile workers. Progent's ProSight Email Guard is a spam and virus filtering service platform that intercepts both spam and email-based attacks and includes cloud-based disaster recovery via spooling. Progent's CISSP and CISM-certified network security engineers can help your enterprise to develop infrastructure, security policies, and processes that maximize email protection.

Does Progent offer support for Check Point Next-Generation firewalls?
Progent's Check Point firewall consultants can show you how to design, deploy, and administer firewall solutions that rely on Check Point Software NGFW firewall appliances and Check Point's subscription-based SandBlast security services. To find out about Progent's consulting and support services for Check Point security gateways, visit Check Point firewall integration consulting.

How can Progent help us set up a private cloud?
Progent's ProSight Virtual Hosting and management outsourcing service offers complete hosting of a small or mid-size company's servers in an environment that gives the highest level of dependability and scalability and is also simple to move to any data center. Progent's Private Cloud hosting options are based upon mature virtualization platforms that enable small and midsize companies with multi- platform IT systems to save dramatically on the costs of capital investments, infrastructure support, and network management while benefiting from enterprise-class fault tolerance and an unprecedented level of vendor flexibility. Learn about Progent's ProSight family of managed IT services for small organizations.

Can Progent help us integrate Cisco Catalyst 9100 Series Wi-Fi 6 APs?
Progent's Cisco Catalyst 802.11ax WAP consultants can provide economical online and on-premises support for Catalyst Wi-Fi 6 wireless access points. For more information about Progent's consulting services for Catalyst 9100 Line of Wireless APs, refer to Cisco Catalyst 9100 Wi-Fi 6 802.11ax APs system planning, deployment, and management services.

Can Progent help us deploy VMware Site Recovery Manager for disaster recovery preparedness?
VMware's Site Recovery Manager (SRM) is an extension to VMware vCenter that lets you specify, automate and verify a repeatable runbook for restoring applications and services quickly after a breakdown. Site Recovery Manager supports centrally controlled and automated recovery, application mobility, and non-disruptive site migration, failback and re-protect. Site Recovery Manager also allows non-disruptive testing for site recovery, upgrades and fixes and can generate reports to confirm full service recovery, validate SLAs and prove DR compliance. Progent can provide the skills of a VCDX certified VMware Site Recovery Manager and VMware NSX consultant to assist you to design, configure, test and manage a disaster recovery solution powered by VMware Site Recovery Manager.

Does Progent offer stealth penetration testing services?
Stealth penetration testing is a key component of any comprehensive IT system security plan. Progentís security professionals can run thorough stealth penetration security tests without the knowledge of your company's internal IT staff. Unannounced penetration testing shows whether existing security defense tools such as intrusion incident warnings and event history monitoring are properly set up and actively monitored.

How can Progent help our business evaluate and install Windows Server 2012 R2?
Progent's certified Windows Server 2012 experts can help you to evaluate the benefits of Windows Server 2012 R2 for your organization, develop test environments and migration plans, tune your network infrastructure for local, multi-site, cloud-based, and hybrid datacenters, train your IT support, staff, develop an enterprise-wide security plan, streamline network management, help with application development, and build and test a disaster recovery/business continuity plan. If your organization is thinking about upgrading from Microsoft Windows Server 2012 R2 to Windows Server 2016, Progent's Windows Server 2016 hybrid solutions consultants can help you to assess the benefits of Windows Server 2016 for your environment and design and carry out an efficient move to Windows Server 2016 and Hyper-V 2016 using an on-premises, cloud, or hybrid architecture.

More Questions and Answers

If your small business is in Mountain View or anywhere in Silicon Valley and you require technical assistance, information technology outsourcing, or high-level services from a certified Progent engineer, call 408-240-9400 or visit Contact Progent.

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    Progent's Linux consulting services offer small and mid-size businesses and software developers support for managing and maintaining Linux computers that run with Microsoft-powered technology. Progent can give your business contact with Linux consultants, support professionals premier by Microsoft and Cisco, and security specialists with CISSP credentials. This wide range of expertise offers you a convenient one-stop consulting firm to help you build and maintain a secure and reliable mixed-platform network and communications infrastructure that allows Linux and Microsoft coexistence by integrating Windows with leading Linux derivatives such as RedHat Linux, SUSE Linux, CentOS Linux, Ubuntu Linux, PCLinuxOS, fedora Linux, Gentoo, Mandrake/Mandriva, Debian GNU/Linux, and Slackware Linux.

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    Arizona Support Firm

    Progentís National Support Center provides national remote help for Windows and Cisco-based small office IT networks. Progent's Microsoft and Cisco-Premier service experts offer phone support and online secure computer connection to troubleshoot and resolve technical problems rapidly and economically. The scope of technical experience available from Progent's staff of country-wide support engineers allows Progent to escalate even the toughest network issues to qualified experts as required.

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    Virtual Server Technology Engineers

    Server proliferation wreaks havoc on network budgets and administrative resources. Server consolidation through a virtual architecture promises lower TCO of servers and faster return on investment, more leveraged utilization of physical computers, streamlined operations, increased network uptime, and easier manageability. Common usage scenarios for virtual servers include resource consolidation, low-cost hosts for mission-critical legacy software running on obsolete operating systems, and affordable quarantine of program development or pilot testing environments from on-line systems.

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  • Specialist Skype for Business VoIP Urgent Remote Technical Support Microsoft Skype for Business 2019
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  • Consultancy Microsoft Windows Server Essentials
    Top Quality Services Microsoft Windows Server Essentials

    Microsoft Windows Server Essentials is a value-priced, entry-level operating system that allows small businesses to transition from the older stand-alone in-house datacenter to the new hybrid computing paradigm that combines local and virtualized cloud-hosted software and infrastructure. Progent's consultants offer cost-effective online consulting and technical support services for Microsoft Windows Server Essentials. Progent can assist you to assess the potential business benefits of moving to Windows Server Essentials and adopting a hybrid on-premises/cloud design for your computing ecosystem. Progent can provide full-service project management to help you plan and execute a smooth move to Microsoft Windows Server 2012 R2 Essentials, Office 365, and other Microsoft Cloud platforms and services. Progent also offers as-needed consulting, troubleshooting, and customized training.

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    Progent is committed to information transfer from Progent's consultants to customers. By teaching customers to resolve problems that are within their scope, Progent can focus on providing high-value skills where Progent faces little competition. Medium-size companies who utilize trusted independent consultants or who maintain in-house support personnel benefit when Progent passes on knowledge about new technology and tested methodologies to make their networks more reliable, secure, and productive.

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    Juniper Junos Configuration Technical Support

    Progent's Juniper Networks-authorized network consultants can help your company to design and implement Juniper Firewall/VPN technology, optimize and support your network infrastructure, and migrate efficiently from outdated devices to the latest releases. Progent's Junos OS engineers can also offer support for Juniper's flagship network control software to help your business to simplify the administration and improve the protection of your Juniper VPN devices firewalls, and routers. Progent also has extensive background supporting Juniper's NetScreen OS and ScreenOS software productss and can help organizations maintain environments that incorporate a combination of Juniper's software platforms.

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    Progent's proven ransomware recovery consultants can help you to rebuild an IT network victimized by a ransomware virus such as Ryuk, Dharma, Hermes, or MongoLock.

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    Progent's remote access and wireless synchronization experts can help your business to design and deploy connectivity solutions for remote desktop PCs, laptops, and smartphones so they integrate tightly with your IT network, enabling you to improve the productivity of your remote workforce.

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