Silicon Valley Mountain View, Cupertino, Los Altos:
Microsoft and Cisco Network Services Consultants Frequently Asked Questions
Onsite Service Available in Mountain View, Sunnyvale, Cupertino, Los Altos , Los Altos Hills
San Francisco Bay Area Contact Information:
Progent offers consulting services and onsite technical support throughout Northern California.
| City | Address | Phone | Link |
| Fremont | 37053 Cherry Street Newark, CA 94560 |
510-933-0400 | Fremont Network Support Services |
| Hayward | 26250 Industrial Blvd Hayward, CA 94545 |
510-300-1400 | Hayward Network Support Services |
| Oakland | 1300 Clay Street Oakland, CA 94612 |
510-899-7400 | Oakland Network Support Services |
| Palo Alto | 3790 El Camino Real Palo Alto, CA 94306 |
650-543-0400 | Palo Alto Network Support Services |
| Pleasanton | 4695 Chabot Dr, Suite 200 Pleasanton, CA 94588 |
925-621-2400 | Pleasanton Network Support Services |
| San Francisco | 388 Market Street San Francisco, CA 94111 |
415-321-5400 | San Francisco Network Support Services |
| San Jose | 2570 N. First Street, 2nd Floor San Jose, CA 94131 |
408-240-9400 | San Jose Network Support Services |
| San Mateo | 1900 S Norfolk, Suite 350 San Mateo, CA 94403 |
650-931-2400 | San Mateo Network Support Services |
| Walnut Creek | 1261 Locust St Walnut Creek, CA 94596 |
925-362-2400 | Walnut Creek Network Support Services |
- Does Progent offer stealth penetration testing services?
- Can Progent help us integrate SharePoint 2016 with SharePoint Online?
- How can Progent help my company filter spam, email-borne viruses, and Directory Harvest Attacks?
- Can Progent help us set up network infrastructure for at-home workers?
- How Can Progent help us to use Microsoft Power BI for business analytics?
- Can Progent help us manage the personally owned endpoint devices of our at-home workers?
- Does Progent offer support for NetApp SAN storage solutions?
- What services are available from Progent for Microsoft Office Word and Office 365 Word?
- Can Progent help us provide secure and easy cloud integration for our at-home workers?
- Can Progent help me maintain or upgrade my Exchange 2010 system?
- What are the advantages of being a Microsoft-Certified Partner?
- Does Progent support Cisco's legacy firewalls as well as next-generation ASA firewalls with Firepower Services?
Stealth penetration testing is an important part of any overall network security strategy. Progent’s security experts can perform thorough stealth intrusion security checks without the awareness of your organization's internal network support resources. Unannounced penetration checking shows whether current security monitoring systems such as intrusion detection warnings and event history analysis are correctly set up and actively monitored.
Can Progent help us integrate SharePoint 2016 with SharePoint Online?
Microsoft SharePoint Server 2016, intended for onsite installations of SharePoint, supports deep integration with SharePoint Online and Office 365 to enable hybrid network models that transparently combine on-premises and cloud-based resources. Other improvements include fast deployment with the new MinRole role-based topology installation feature, larger scale, higher performance, tighter security and compliance, enterprise analytics with Power BI integration, and a more engaging user interface for team projects. Progent's Microsoft-certified SharePoint consultants can provide economical remote and on-premises consulting expertise, application development, and technical support services for businesses of any size who want to upgrade to SharePoint Server 2016 or SharePoint Online from earlier releases of SharePoint. To find out more, visit SharePoint Server 2016 migration expertise.
How can Progent help my company filter spam, email-borne viruses, and Directory Harvest Attacks?
ProSight Email Guard is Progent's spam filtering service that uses the infrastructure of leading data security companies to provide web-based management and comprehensive security for your inbound and outbound email. The powerful architecture of Progent's Email Guard combines cloud-based filtering with an on-premises security gateway device to provide complete defense against spam, viruses, Denial of Service (DoS) Attacks, Directory Harvest Attacks (DHAs), and other email-borne malware. The Cloud Protection Layer acts as a preliminary barricade and keeps most threats from making it to your network firewall. This reduces your vulnerability to inbound threats and saves network bandwidth and storage. ProSight Email Guard's onsite gateway device adds a deeper layer of inspection for incoming email. For outgoing email, the on-premises security gateway provides AV and anti-spam filtering, DLP, and email encryption. The on-premises gateway can also help Microsoft Exchange Server to track and safeguard internal email that originates and ends inside your security perimeter.
Can Progent help us set up network infrastructure for at-home workers?
Progent can help small and mid-size businesses to design, implement and debug the network infrastructure to support a remote workforce. Aspects of network infrastructure where Progent's experts can deliver support include safe and convenient VPN tunnel connectivity, VDI desktop platforms, router setup, wireless LAN planning and deployment, and reliable Internet access. To learn about Progent's infrastructure expertise for at-home workers, visit infrastructure support services for telecommuters.
How Can Progent help us to use Microsoft Power BI for business analytics?
Progent's Power BI consultants can assist your business to plan, install, maintain, enhance or debug your Power BI environment. Progent's database experts can help you to organize your target data for Microsoft Power BI reports and dashboards. Progent can show you how to implement and administer an on-premises, cloud based, or hybrid network model for Power BI. For details, see Progent's Power BI integration services.
Can Progent help us manage the personally owned endpoint devices of our at-home workers?
Progent can assist small and mid-size businesses to implement efficient remote endpoint management and monitoring solutions for maintaining endpoint devices operated by telecommuters. To learn about how Progent's consultants can help your company to manage the endpoints of your at-home workers, visit consulting expertise for managing the remote endpoints of your at-home workers.
Does Progent offer support for NetApp SAN storage solutions?
Progent can provide enterprise clients remote or onsite NetApp SAN consulting support for NetApp's complete line of SAN software and hardware products including ONTAP data management, MetroCluster array-based clustering, FlexPod private cloud architecture, SnapMirror data replication, SnapVauly continuous D2D backup, Virtual Storage Console for VMware vSphere, MultiStore/vFiler for storage partitioning, OnCommand Unified Manager Core, plus NetApp's FAS, AFF, V-Series and N-Series storage products. Components of NetApp SAN solutions supported by Progent include system architecture, cloud deployment, virtualization, migrations, transparent patching, system management, information assurance, high availability, and troubleshooting. Progent can provide Level 3 support to assist you to resolve issues with NetApp SAN environments quickly and affordably based on industry best practices.
What services are available from Progent for Microsoft Office Word and Office 365 Word?
Progent's certified Office Word and Office 365 Word experts can provide a wide range of affordable online support services to assist you to manage your current Microsoft Word environment or assist you to upgrade to a current version of Office Word. Support offered by Progent's Word experts include VBA software development, identifying and resolving compatibility problems between different releases of Word, interfacing Office Word with different Office applications like Excel and Microsoft Outlook or with 3rd-party platforms and add-ons,network enhancements for dependable. reliable cloud access, security consulting, and smart phone and tablet synchronization, and online Office Word and Office 365 Word training tailored for your special requirements.
Can Progent help us provide secure and easy cloud integration for our at-home workers?
Progent can assist small and mid-size organizations to provide their offsite workers with safe and transparent integration with public cloud services. To learn about how Progent's consultants can help you to set up resilient Cloud connnections for their remote workforce, visit cloud consulting expertise for a remote workforce.
Can Progent help me maintain or upgrade my Exchange 2010 system?
Enhancements in Exchange 2010 for digital voice messaging include voice-to-character preview for quickly searching your stored voice mail instead of listening to each call, automatic attendants to answer callers and assist them to work through your voice messaging system, rules-based call answering processes to transfer or scan calls depending on Caller ID or contact data, and text alerts about unanswered calls or messages. Although Exchange 2010 remains a reliable messaging platform, newer versions of Exchange Server have replaced it. Progent's Exchange 2010 professionals can assist you to maintain and repair your existing Exchange 2010 environment. Progent's Microsoft Exchange Server 2016 consultants and Office 365 Exchange Online cloud integration specialists can also help you assess the strategic advantages and engineering challenges of upgrading to a current, release of Exchange Server.
What are the advantages of being a Microsoft-certified Partner?
Because Progent is a Microsoft-certified Partner, each Progent MCSE support expert and computer consultant can utilize the technical and educational resources required to offer the best information technology service available. Progent has world-class expertise in the architecture, deployment and maintenance of Microsoft-based information network solutions. Progent's Microsoft-certified IT support professionals offer Active Directory expertise, MS Exchange 2016 planning and deployment, Exchange 2013 Server consulting, Microsoft Exchange 2010 management, Exchange 2003 upgrade help, Windows Server 2016 hybrid cloud solutions, Windows Server 2012 R2 configuration, Microsoft Windows Server 2008 consulting and support, plus Windows 10 migration assistance, Windows 8.1 consulting support, Microsoft Windows 7 technical support, Microsoft Office 365 application development and training, and Microsoft Dynamics GP customization.
Does Progent support Cisco's legacy firewalls as well as next-generation ASA firewalls with Firepower Services?
The current ASA 5500-X Series of firewalls with Firepower Services provide significantly more bang for the buck than Cisco's earlier firewalls and have replaced the ASA 5500 and PIX 500 security appliances for new deployments. Progent's Cisco-certified CCIE network experts can help you to manage your legacy PIX or ASA 5500 firewalls or migrate efficiently to ASA 5500-X firewalls with Firepower Services. Progent's consultants can provide online and onsite help with ASA 5500-X firewalls with Firepower Services and can help your organization to plan, configure, optimize, manage and troubleshoot firewall environments built around Cisco ASA 5500-X firewalls with Firepower Services.
- Mountain View Online Technical Support Northern California
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An index of content::
Support and Help Shared Help Desk
Extended Call Desk Consultant Services
Progent's Microsoft certified Consultants offer three service programs to help medium-size and large businesses develop a cost-effective and productive internal Network Support Help Desk Call Center. Progent's help desk consulting services include ROI analysis, process analysis and enhancement, management reporting, training of internal staff, and documentation of procedures. Progent's Software Evaluation and Deployment Services help organizations sift through the numerous top level Help Desk application programs on the market and decide which packages might be excessively expensive, miss critical functions, or align poorly with your company's business goals. Progent also offers temporary staffing for companies who need to augment their internal Help Desk staff for special projects or to fill in for vacationing or incapacitated personnel.
Best Consultant Juniper Junos BGT
Juniper Junos Network and Security Manager Security Services
Progent's Juniper-certified network engineer can assist your company to design and implement Juniper Firewall and VPN technology, optimize and support your infrastructure, and migrate smoothly from outdated products to current releases. Progent's Junos OS engineers can provide expertise with Juniper's flagship network operating system to enable your business to streamline the management and strengthen the security of your Juniper VPN devices and routers. Progent also has extensive background supporting Juniper's NetScreen OS and ScreenOS operating system platforms and can help you maintain networks that include a combination of Juniper's OS platforms.
ISSAP Certified Security Architecture Engineer
CISSP-ISSAP Cybersecurity Architecture Consultancy
Progent's ISSAP Premier security consultants, or Information Systems Security Architecture Professionals, are experts who have been awarded ISSAP Certification through thorough examination and extensive work with information security architecture. ISSAP consultants possess comprehensive understanding of access control systems and methodologies, phone system and network infrastructure security, cryptography, requirements analysis, business continuity planning (BCP) and disaster recovery, and physical security. Progent's ISSAP-premier security consultants can help your company with all aspects of secure network architecture.
Azure and SQL Server integration Consulting
Microsoft Azure migration Design
Progent can assist businesses of any size to migrate any part of their computing infrastructure to Microsoft Azure. This can streamline IT administration and lower equipment investments. Microsoft Azure offers a wealth of public cloud services and Progent can assist you to understand the benefits and restrictions of different cloud networking architectures you can use with Azure. Progent can show you how to administer cloud-based or hybrid cloud and local apps and network infrastructure and make sure that you avoid the typical errors small organizations make when migrating to a public cloud. Progent can help you to set up cloud servers on Azure Virtual Machines, use VHD storage with Azure Storage, handle user identity with Azure Active Directory, and build transparent backup services with Azure Backup. Progent can also help you to prepare perimeter firewalls and VPN connections and also to manage iPhones and iPads and Google Android smartphones and tablets.
Visual Basic Reporting
Custom Application Outsourced Programming
For custom program creation, Progent can provide programming consultants to write business applications in areas such as eCommerce, web site design, Microsoft Business Solutions products including Microsoft Dynamics GP, and custom management reports produced by Crystal Reports, Access Report, or FRx Reports. Progent’s experts can use Internet Information Services to create company-specific eCommerce solutions based on Microsoft ASP.NET. In addition, Progent can provide expertise in a wide array of custom program development environments including SQL Server and Delphi. For made-to-order e-Commerce software, Progent also offers specialists in custom Microsoft Access, custom Visual Basic, custom Excel, and any other specialized programming based on any Microsoft development platform.
Windows Server 2016 Virtual Machine Load Balancing Remote Troubleshooting
Windows Server 2016 Integration Troubleshooting
Progent's Microsoft-certified information technology experts can provide Windows Server 2016 migration consulting services to help businesses of any size to plan and carry out an efficient move to Windows Server 2016 and Hyper-V 2016 based on a local, cloud-centric, or hybrid deployment model. Progent can assist you to evaluate the business benefits of Windows Server 2016 for your enterprise and can help you with any facet of planning, deploying, administering or troubleshooting your Windows Server 2016 and Hyper-V 2016 ecosystem. Progent can assist you to take advantage of the many new disaster recovery and security features of Windows Server 2016 and Hyper-V 2016 such as Windows Containers, Shielded Virtual Machines to protect against compromised administrators, Credential Guard and Remote Credential Guard, JIT Privileged Access Management, VM load balancing, Storage Replica for zero-data-loss disaster recovery, plus multi-domain failover clusters.
Microsoft Exchange 2000 Upgrade Computer Consultant
Microsoft Exchange 2000 Upgrade Network Consultant
Progent is among the most experienced network consulting firms for designing email solutions based on Exchange 2000 Server. Progent specializes in helping small and mid-size companies get the full benefits of Exchange Server 2000 under common situations including upgrading from Microsoft Exchange 5.5, moving from an ISP-managed or POP3 e-mail system, and outsourcing your Microsoft Exchange 2000 Server support.
SharePoint Online Onsite Technical Support
SharePoint Online Migration On-site Technical Support
Progent's Microsoft-certified SharePoint Server 2019 and SharePoint Online consultants can provide affordable remote and on-premises consulting expertise, software development, and troubleshooting services for businesses of all sizes who intend to migrate to SharePoint Server 2019 or SharePoint Online from older versions of SharePoint. Progent can help you design and carry out an efficient upgrade to SharePoint 2019 on prem, SharePoint Online, or a hybrid environment that incorporates onsite and cloud infrastructure into a cohesive information management solution.
Cisco Security Network Support
Cisco Switch Help
Progent's Cisco CCIE network experts can help you to set up, manage, upgrade and troubleshoot Cisco products. Progent offers Cisco, Meraki and Nexus switch consulting, ASA firewall support, Meraki and Aironet Wi-Fi access point consulting, Cisco IP phone consulting, and CUCM/CallManager software support.
Consultants BlackBerry Redirector
BlackBerry Wireless Consulting Services
Progent offers the services of BlackBerry-premier experts who can assist small organizations to design, administer, and troubleshoot BlackBerry solutions affordably and effectively, doing away with the requirement for an in-house BlackBerry expert and minimizing the expense and hassle of maintaining a mobile wireless workgroup. Progent's BlackBerry specialists offer in-depth backgrounds working with Progent's Microsoft-certified experts, Cisco CCIE-certified network engineers, and CISSP and CISM-certified security engineers. This breadth of expertise, combined with Progent's proven remote service delivery model, offers small businesses a cost-effective option for integrating BlackBerry devices and software seamlessly into their information system.
Cybersecurity Audit Consultant Services
Security Audit Specialists
The CISA accreditation is a recognized achievement that indicates expertise in IS security auditing. Certified by the American National Standards Institute (ANSI), the CISA credential has consultants undergo an extensive examination administered by the ISACA professional group. Progent can provide the services of a CISA-Premier Cybersecurity audit consultant able to assist companies in the fields of information systems audit services, information technology enforcement, network assets and infrastructure lifecycle, information technology support, safeguarding of data assets, and business continuity preparedness.
24 Hour SCVMM 2012 Templates Professional
Computer Consulting SCVMM Planning
Progent can assist businesses of all sizes to adhere to leading practices to configure SCVMM 2012 hosts and host groups, networking, storage, and library resources; plan, deploy, and administer private clouds, virtual machines, and services in SCVMM 2012; and integrate SCVMM 2012 with SCOM 2012 for enterprise-class monitoring and reporting. Progent can help your company to move from an older version of System Center Virtual Machine Manager or from a third-party management platform, and Progent can show you how you to enhance and repair your existing SCVMM 2012 environment to make sure you realize maximum business value.
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