Onsite Service Available in Mountain View, Sunnyvale, Cupertino, Los Altos, Los Altos Hills

Locations with Onsite Support and Conference Facilities:
Progent offers consulting services and onsite technical support throughout the California Central Valley, and the Monterey Peninsula.

 Onsite IT Consulting
Progent locations in

City Address Phone Link
San Jose
2570 N. First Street, 2nd Floor
San Jose, CA 95131
408-240-9400 San Jose Network Support Services
Fremont 37053 Cherry Street
Newark, CA 94560
510-933-0400 Fremont Network Support Services
Hayward 26250 Industrial Blvd
Hayward, CA 94545
510-300-1400 Hayward Network Support Services
Oakland-Berkeley 1300 Clay Street
Oakland, CA 94612
510-899-7400 Oakland-Berkeley Network Support Services
Palo Alto 3790 El Camino Real
Palo Alto, CA 94306
650-543-0400 Palo Alto Network Support Services
Petaluma 755 Baywood Drive, 2nd Floor
Petaluma, CA 94954
707-772-1334 Petaluma Network Support Services
Pleasanton 4695 Chabot Dr, Suite 200
Pleasanton, CA 94588
925-621-2400 Pleasanton Network Support Services
Roseville-Citrus Heights 6520 Lonetree Blvd
Rocklin, CA 95765
916-910-1200 Roseville Network Support Services
Sacramento 1100 N Market Blvd
Sacramento, CA 95834
916-273-1400 Sacramento Network Support Services
San Francisco 388 Market Street
San Francisco, CA 94111
415-321-5400 San Francisco Network Support Services
San Jose 2570 N. First Street, 2nd Floor
San Jose, CA 95131
408-240-9400 San Jose Network Support Services
San Mateo 1900 S Norfolk, Suite 350
San Mateo, CA 94403
650-931-2400 San Mateo Network Support Services
San Rafael 700 Larkspur Landing Cir
Larkspur, CA 94939
415-526-1400 San Rafael Network Support Services
Santa Cruz 101 Cooper St, #4526
Santa Cruz, CA 95062
831-824-2134 Santa Cruz Network Support Services
Santa Rosa 131 Stony Circle
Santa Rosa, CA 95401
707-303-4400 Santa Rosa Network Support Services
Vacaville 3336 N Texas St
Fairfield, CA 94533
707-470-1313 Vacaville Network Support Services
Walnut Creek 1261 Locust St
Walnut Creek, CA 94596
925-362-2400 Walnut Creek Network Support Services

More Questions and Answers

How can Progent help my business with a complex Active Directory deployment?
Progent's Microsoft-certified Active Directory consultants have extensive knowledge troubleshooting complex Active Directory issues such as server replication problems, multi-domain partition configurations, corrupted AD objects, removal of beta application configuration objects in on-line Active Directory systems, and repair of failed setups of Active Directory and AD-dependent software. Progent is also proficient in using ďexpert onlyĒ AD tools such as NTDSUTIL, DCDIAG and NETDIAG. Progent can also suggest deployment strategies that address important areas including Active Directory naming standards, hierarchical model, IT management structure, use and design of group policy objects, as well as protection and monitoring specifications. Progent can also analyze the implications of server and service configurations on functionality and performance. Progent can help businesses to design and install deployments of Active Directory Domain Services by delivering Windows Server 2012 R2 consulting services and Windows Server 2016 hybrid cloud integration.

Why does Progent recommend upgrading from Exchange Server 2003 to Exchange Server 2016 or later?
Exchange 2016 provides significant enhancements over older releases of the Exchange platform with features including native support for high-availability mailbox server clustering called Database Availability Groups the ability to use commodity disk drives to cut the expense of big inboxes, a feature-rich web client that works with more web browsers, sophisticated voice mail handling featuring voice-to-text conversion, and a wealth of tools for enhancing security and regulatory compliance. Microsoft estimates that if judiciously configured, current releases of Exchange Server can cut email costs by as much as 80%. Because Microsoft no longer supports Microsoft Exchange 2003, businesses have an additional reason to ask Progent's Exchange 2016 engineers about upgrading to the newest version of Microsoft Exchange.

Can Progent help us deploy System Center Data Protection Manager for automated backup?
Microsoft System Center 2016 Data Protection Manager offers small to mid-size organizations automatic backup and easy restore capabilities for Microsoft-based environment. Data Protection Manager 2016 offers application-sensitive backup for critical workloads like Microsoft SQL Server, Exchange and SharePoint Server, protects Windows and Linux virtual machines, works with virtual machines running on Windows Hyper-V as well as VMware, and can use Microsoft Azure for easy-to-manage cloud backup and recovery. Progent's Microsoft-certified SCDPM 2016 consulting experts can help you to design, implement, manage, and troubleshoot an enterprise-wide backup/recovery system built around Data Protection Manager 2016. Progent can assist you to migrate from an older version of Data Protection Manager or from a legacy system, and Progent can optimize your DPM 2016 ecosystem for on premises, colocated, cloud or hybrid deployment models. Progent can provide remote or onsite support and can provide as-needed expertise to resolve technical bottlenecks or deliver end-to-end project management or co-management support to make sure you complete your SCDPM 2016 deployment on time and on budget.

Why should a small business outsource IT support?
Whether it involves architecting network infrastructure, establishing or outsourcing a Help Desk, deploying an updated messaging system, or building an web-based business system, outsourcing your IT technical services can control costs and reduce uncertainties, allowing IT support expenses to grow in a more steady and controlled way than is possible by building up a big, comprehensive internal IT staff.

What services are available from Progent to support Windows Server 2003?
Progent can assist you with managing, maintaining and repairing IT solutions based on Windows 2003 Server, and can help with your transition to Windows Server 2012 R2 or later from Windows 2003 Server. Progent's migration support services include needs assessment, installation, configuration, validation, education, and online technical support. If you are planning on building a hybrid network model that integrates local systems with cloud-based services like those available on Microsoft Azure, Progent offers Windows Server 2016 hybrid integration.

Can Progent help my business migrate from Windows Server 2000 or Windows Server 2003?
Progent can help you create, justify and carry out a plan to transition to Windows Server 2012 R2 or later from a Windows Server 2003 or Microsoft Windows 2000 Server environment. Progent's Microsoft-certified Server Platform consultants can also deliver economical online consulting and technical help so you can maintain 2012 installations. Progent can help you to assess the business advantage of migrating from earlier versions of Windows Server and can follow industry best practices to support an efficient transition to 2012 R2 or later. In case you are considering creating a hybrid network model that integrates local systems with cloud-based services like those available on Microsoft Azure, Progent can provide Windows Server 2016 hybrid solutions

Can Progent help us integrate our network with Amazon AWS cloud services?
Progent's Amazon AWS integration consultants can provide affordable remote support to assist companies of any size to integrate Amazon Web Services (AWS) cloud services such as Amazon EC2 for virtual server hosting, Amazon S3 for expandable low-latency storage, and Amazon Glacier for value-priced archival storage. Progent can help you with every aspect of Amazon AWS integration including needs analysis, preparedness assessment, architectural design, testing, configuration, administration, performance optimization, software license management, disaster recovery mechanisms, and security strategies. Progent offers advanced expertise with firewall configuration and VPN connections and can show you how to create all-cloud or hybrid networking models that efficiently integrate Amazon AWS resources. Progent can provide as-needed support or Progent can deliver project management outsourcing to help you migrate efficiently to the Amazon AWS platform.

We need fault-tolerant interoffice connectivity. Can Progent help?
Progent can provide interoffice access consulting to show you how to plan and deploy fault-tolerant architectures for WAN connectivity. Progentís Cisco-certified CCIE engineers can plan and deploy ultra-reliable Inter-office connections supported by zero-downtime EIGRP routers or non-stop OSPF deployment of Cisco routers. Progent can show you how multi-path connections and automatic fail-over can provide affordable non-stop interoffice networking.

Can Progent help us keep our Cisco IOS software up to date?
If your network incorporates Cisco routers, you may be running an old release of Cisco IOS, the control software powering almost every Cisco router as well as current Cisco switches. Cisco frequently publishes upgrades to IOS to fix bugs, shore up security gaps, or add functionality. Unfortunately, upgrading Cisco IOS and other Cisco operating systems can be tricky, depending upon your Cisco device and your system environment. As an example, there could be limited internal RAM that might cause a new OS version to execute improperly. Progent's Cisco CCIE-certified consultants can provide a broad array of support services associated with upgrading Cisco IOS or any other Cisco control software like IOS EX, CallManager or Unified Communications Manager. Progent can run inventories of your router software, propose appropriate updates, provision Cisco appliances, copy software images/, activate and verify your Cisco software, optimize throughput, resolve problems, and teach your network support staff how to take advantage of any significant new features.

Does Progent offer an affordable security solution that can protect all my physical and virtual endpoints?
Progent's ProSight Enhanced Security Protection (ESP) managed services deliver ultra-affordable in-depth protection for physical and virtual servers, workstations, smartphones, and Microsoft Exchange. ProSight ESP utilizes contextual security and modern behavior analysis for continuously monitoring and reacting to security threats from all vectors. ProSight ESP provides firewall protection, penetration alarms, device management, and web filtering via cutting-edge technologies incorporated within one agent managed from a unified control. Progent's security and virtualization experts can assist you to plan and configure a ProSight ESP environment that meets your company's unique needs and that helps you achieve and demonstrate compliance with government and industry information security regulations. Progent will assist you specify and configure policies that ProSight ESP will manage, and Progent will monitor your IT environment and respond to alerts that call for urgent action. Progent's consultants can also help your company to set up and test a backup and restore solution like ProSight Data Protection Services so you can get back in business quickly from a potentially disastrous security attack like ransomware. Learn more about Progent's ProSight Enhanced Security Protection (ESP) unified endpoint protection and Microsoft Exchange email filtering.

How Can Progent help with Microsoft SharePoint?
Progent has been delivering SharePoint consulting services since the first SharePoint product was released more than a a dozen years, and Progent has the scope of IT knowledge to help organizations of all sizes to plan and carry out a SharePoint Server 2013 deployment and develop SharePoint 2013 applications that bring substantial business value to your IT investment. Progent's Microsoft-certified consulting team can assist your company to evaluate the business advantages of migrating to SharePoint Server or SharePoint Online from older releases of SharePoint or from a different collaboration environment; decide whether an in-house, Cloud-based or hybrid configuration is best suited for your busi9ness; and select the right version of SharePoint 2013 for your purposes. Progent offers comprehensive project management support or can assist in specific jobs associated with your SharePoint 2013 deployment.

Does Progent offer expertise with SharePoint Server 2019?
SharePoint 2019 incorporates much of the modern look and feel of SharePoint Online, serving as a crossover release that bridges the traditional experience of SharePoint 2016 and the modern SharePoint environment. Progent's certified SharePoint Server 2019 and SharePoint Online experts can provide affordable online and onsite consulting expertise, application development, and debugging services for businesses of any size who intend to upgrade to SharePoint 2019 or SharePoint Online from legacy versions of SharePoint. Progent can help customers plan and execute a cost-effective migration to SharePoint 2019 on premises, SharePoint Online, or a hybrid network model that incorporates onsite and cloud-based resources into a cohesive information management solution. To learn more, visit SharePoint 2019 Server planning and deployment consulting.

Can Progent help integrate and support Cisco unified communications and collaboration solutions?
Progent can provide remote or onsite access to a certified CCIE consultant to help you to plan, deploy, administer and repair converged communications environments supported by Cisco Unified Communication technology in a local, distributed, or hybrid cloud deployment. Progent's Cisco-certified Unified Communications consultants have extensive experience assisting organizations of any size to build advanced collaboration solutions by delivering services that include Cisco Unified Communications Manager (Unified CM) and CallManager system design and deployment, VoIP phones setup, and wireless VoIP phone solutions. Progent's consultants can help you with Cisco's extensive portfolio of UC applications such as Jabber, WebEx, Unity Connection, Cisco Unified Contact Center Express (CCX), and Unified Mobility.

More Questions and Answers

If your small business is in Mountain View or anywhere in Silicon Valley and you are in need of computer support, IT outsourcing, or advanced services from a Microsoft or Cisco certified engineer, call 408-240-9400 or visit Contact Progent.

An index of content::

Best Installation for Microsoft Network Springfield Top Rated IT Outsourcing Installer Sangamon County Illinois
Excel Power Map Engineer
Excel 2013 desktop Professional

Progent's Microsoft-certified Excel and Office 365 Excel consultants can provide a wide variety of online support services to help you to design, develop, pilot test, install, administer, and troubleshoot business applications powered by any release of Microsoft Excel, including Excel 2016 and Microsoft Office 365 Excel. Progent can help your business to migrate your legacy Excel solutions to the latest versions of Excel, integrate Excel with iOS-based iPhones and iPads and Android phones and tablets, and fix compatibility problems between various releases of Office Excel. Progent offers as-needed help to clients looking for a quick fix to a specific issue associated with Excel and Progent also offers comprehensive project management services for migrating or developing line-of-business application software built on Office Excel. Progent's cost-effective online training classes for Excel can be customized to address the special requirements of individual users or teams.

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CIO Network Consultant Chief Information Officer Online Technical Support
Specialists for Ryuk ransomware protection and recovery
ransomware preparedness Engineer

Progent's ProSight Ransomware Preparedness Report service is a low-cost service built around a brief discussion with a Progent backup/recovery expert. The interview is intended to assess your company's ability either to defend against ransomware or recover rapidly after a ransomware incident. Progent will work with you directly to gather information about your current AV defense and backup system, and Progent will then produce a custom Basic Security and Best Practices Report describing how you can follow industry best practices to create a cost-effective security and backup/recovery environment that minimizes your exposure to a ransomware attack and meets your company's needs.

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Online Consulting for Remote Wireless Site Survey
Wireless Site Survey Online Technical Support

Progentís Wireless Site Survey assists you to plan and implement a Wi-Fi wireless network adapted to your facilities, providing you a wireless solution that has the reception, performance, capacity, QoS, security, and hand-off capability your company needs. Progent's Wireless Site Survey services are available either as an economical remote service or as a more comprehensive on-premises service.

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Remote Troubleshooting for SIP Security
SIP Security IT Services

Progent's Cisco CCIE-certified SIP integration experts can assist you to plan, integrate, maintain, debug and enhance Cisco's SIP infrastructure solutions and Cisco's CUBE (Cisco Unified Border Element)-based IP PSTN trunks and offer cost-effective remote or onsite support to assist you to migrate smoothly to a modern unified communications ecosystem that delivers fast ROI. Progent's certified Microsoft collaboration consultants can assist you to establish interfaces between Cisco's CUBE Session Border Controller and Microsoft's VoIP and IP video applications such as Skype for Business Server or Lync Server for connectivity to a SIP PSTN trunk.

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California Salinas Outsourced IT Support Consulting Group for Monterey County
System Center 2016 Troubleshooting Online Consulting
Microsoft Certified Partner System Center 2016 Orchestrator Professionals

System Center 2016 delivers important enhancements in the management of hybrid cloud environments by offering comprehensive support for Windows Server 2016 servers, Windows 10; seamless integration of multi-OS networks that include Linux, Hyper-V and VMware; and better cloud support such as tighter integration with Microsoft Intune for iPhone and Android smartphone management plus built-in integration with Operations Management Suite for cloud-based analytics and reporting. Progent's Microsoft-certified consulting staff offers advanced online and onsite support for all elements of System Center 2016 including Operations Manager (SCOM), Configuration Manager, Virtual Machine Manager, Data Protection Manager (SCDPM), Orchestrator, and Service Manager (SCSM). Progent can assist your business to plan and configure a new deployment of Microsoft System Center 2016, extend or tune your current one, upgrade efficiently from a prior version of System Center, or debug your System Center environment.

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Specialist for Infor SyteLine CloudSuite Installation
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Infor CloudSuite Industrial, formerly branded SyteLine, is an ERP platform that incorporates over a quarter century of background assisting manufacturing, distribution and service organizations to simplify complex supply chains and streamline key business processes in order to get products to market quickly and meet customer commitments dependably. Progent offers the expertise of an ERP specialist with more than 20 years of background with the SyteLine/CloudSuite Industrial product family. Progent offers online or on-premises services that can range from occasional advice to solution design and project management. Sample services offered by Progent for CloudSuite Industrial/SyteLine include implementation, migration, business analysis, customization, CPQ, web site integration, troubleshooting, ETL, Excel and SQL integration, disaster recovery planning, and DBA services.

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Microsoft SMS Server On-site Technical Support
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Progentís Microsoft-certified experts provide small and medium size companies enterprise-class consulting services for Microsoft Systems Management Server and System Center Configuration Manager 2007, Microsoft's solutions for update and deployment management. System Center Configuration Manager is the new title for the update management solution formerly called Systems Management Server. Configuration Manager 2007 offers a range of enhancements to SMS Server including full automation, built-in Vista Windows Server 2008 awareness, NAP security support, and device driver management. Progentís Microsoft certified consulting professionals can help you use SMS 2003 or System Center Configuration Manager effectively for automated operating system and application installation, security patch administration, software metering, and software license reconciliation. Progent's engineers can also assist you to move smoothly from Microsoft Systems Management Server to System Center Configuration Manager 2007.

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Online Troubleshooting for Office 365 Yammer Integration

Office 365 is Microsoft's extensive suite of productivity programs and cloud-hosted services available on a monthly or annual subscription basis. Office 365 applications and cloud services are available in a variety of product bundles targeted at customers ranging from students and households to enterprises. Progent can provide quick and affordable online access to specialists with expertise in Microsoft, Mac, iOS, and Google Android technology. Progent can help your business to understand the many subscription plans available with Office 365 and integrate your information network with Office 365 so you realize top business value. Progent offers expertise with multi-vendor networks that include Windows, macOS or OS X, and Linux software. Progent can also assist you to build and manage hybrid networks that seamlessly combine on-premises and cloud resources.

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Configuration for 64-bit Server
64-bit Processing Consultant Services

Progentís Microsoft-premier consultants can help your organization to enhance your application servers and/or desktops from 32 bits to 64 bits. Progent can assist your company to calculate the costs and benefits of upgrading to 64-bit processing, design an affordable upgrade strategy that reduces operational disruptions, and deliver economical, professional remote support to assist your company to install 64-bit operating systems and application software on your current hardware.

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Computer Support Consultants for South Carolina Columbia, SC Information Technology Consulting Companies
ISA 2004 Enterprise Edition Server Network Engineer
Expert Microsoft Certified Support and Help for Microsoft Proxy Server

Progent's Microsoft-certified Internet Security and Acceleration Server consultants have extensive backgrounds creating Microsoft-based security designs for IT networks with many sites, mobile workers, and mission-critical eCommerce applications. A Progent ISA 2004 Firewall engineer is ready to help your small company design and implement a configuration of ISA Server 2004 that supports your IT security needs without limiting your network.

Consultancy Firms Pasadena Microsoft SQL Server 2017 Small Business Computer Consulting Firms in Pasadena, CA
Consulting for ProSight Phishing Defense
Modern Network Security Onsite Technical Support

Progent's ProSight Active Security Monitoring is an endpoint protection (EPP) service that incorporates cutting edge behavior-based analysis tools to defend endpoint devices as well as servers and VMs against modern malware assaults such as ransomware and file-less exploits, which easily evade traditional signature-based AV products. ProSight Active Security Monitoring protects on-premises and cloud resources and provides a unified platform to manage the entire malware attack progression including protection, infiltration detection, mitigation, remediation, and post-attack forensics. Top capabilities include single-click rollback with Windows Volume Shadow Copy Service and real-time system-wide immunization against new attacks.

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Microsoft Office Computer Consultancy Group

To provide economical IT services for small companies, Progent has developed comprehensive IT outsourcing packages that offer small offices fast access to network expertise without requiring you to recruit, educate, and manage a large in-house computer support staff. Progentís IT outsourcing packages give you an economical alternative for creating a protected and robust system for your important Windows business productivity applications including Office XP and Microsoft Office 2003.

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Technology Consulting Services for Firepower
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Progentís Cisco-Premier technology consultants offer experienced PIX Firewall support services encompassing design, implementation and support of Cisco firewall and Cisco security products. The Cisco PIX 500 Security Appliance Series of Cisco firewalls offers strong user and application policy enforcement, mutlivector attack security, and safe access services. Extending from compact, plug-and-play desktop devices for small businesses and home offices to modular gigabit products, Cisco PIX firewalls offer a sensible combination of protection, performance and availability for business networks of all sizes. PIX firewalls are based on a hardened, purpose-built platform, PIX OS, avoiding potential OS-specific security vulnerabilities. The Cisco PIX Firewall has been awarded ICSA Firewall and IPsec certification as well as Common Criteria EAL4 evaluation status. PIX firewalls provide multiple integrated security and connectivity services, including powerful application-aware firewall services, VoIP and multimedia security, site-to-site and remote-access IPsec VPN connectivity, intelligent access services, and flexible management tools. Progentís network consultants can show you how to select and deploy any Cisco PIX 500 Series firewalls such as the Cisco PIX 501 Firewall, the Cisco PIX 506 Firewall, the Cisco PIX 506E, PIX 515 Firewalls, the PIX 515E Firewall, the Cisco PIX 520 Firewall, Cisco PIX 525 Firewalls and the Cisco PIX 535.

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Helpdesk Sharing Consultants Co-managed Help Desk Integration
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IT Consultants for iPad Connectivity
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Progent's Apple Mac support consultants can help you with a wide range of system infrastructure areas such as network architecture, remote and mobile access, internetwork compatibility, protection, and new technologies such as VoIP and high-speed wireless networking. For company networks built solely on Mac OS X or for environments incorporating a combination of Mac, Linux/UNIX and Windows powered servers and desktops, Progent has the experience and size to handle the complexity of planning, configuring, and maintaining a network infrastructure that is reliable, secure, efficient and supportive of your business goals. Progent can show you how to configure Appleís Xserve enterprise servers, Xserve RAID fault-tolerant storage products, and Apple's Xsan SAN solution. Progent can also provide certified professionals to help you with Cisco routers and switches.

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Progentís Cisco Security/VPN professionals and CCIE and CCNP certified support staff can help your small or medium sized business integrate and maintain Ciscoís security and Virtual Private Network technology such as routers, switches, firewalls, intrusion detection systems and VPN access concentrators. Cisco Virtual Private Network solutions include both remote connectivity and site-to-site VPNs with Cisco IOS Software and Advanced Integrated Module hardware encryption cards, and hardware devices, such as a VPN concentrator, router, Cisco PIX Firewall, or dedicated VPN server for dial-up services. Cisco VPN solutions are simple to manage and offer the versatility to evolve with your changing business requirements. Progentís Cisco-Premier network experts are familiar with Ciscoís comprehensive family of products targeted at eliminating data theft, virus and worm assaults, DDoS attacks, and other security risks to your network. Progent can help you deploy Cisco technology to achieve secure access, intrusion protection, and comprehensive Identity services based on Cisco ACS using RADIUS security and TACACS to create a centralized client access control framework for user certification, authorization, and tracking from an easy-to-use Web interface.

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Cisco offers an extensive array of routers that includes appliances built to provide the security, bandwidth, and reliability required by customers from small offices to global enterprises and service providers. Cisco routers include support for redundancy, automatic failthrough, and backup power for improved reliability and system uptime. Progent can help you choose and configure Cisco routers to establish a solid foundation for your IT system and to make it economical to expand as you support new users, start new offices, install new services, open your network to customers and partners, and support an increasingly mobile workforce. Progent offers help with a range of routers powered by the Cisco IOS platform, including Cisco's 800 series of small business routers, Cisco 2800 and 3800 ISR routers, Cisco 2900 and 3900 G2 Integrated Services Routers, Cisco ASR 1000 and 9000 Aggregation Services Routers for wide area network edge applications, Cisco CRS Carrier Routing System for core Networks, as well as older 3600 and 3700 Series Routers.

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Progent's Cisco-Certified network consultants can assist you to use Cisco's network management tools alongside a variety of specialized third-party applications to create a comprehensive network management solution to keep your environment running smoothly, conserve expensive resources, guard your data, recover rapidly from device breakdown or deliberate attacks, and allow you to expand or reassign network resources intelligently and affordably as your company grows.

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Progent's Microsoft-certified experts can provide computer help and IT consulting services for Microsoft .NET Servers and programs and for Windows Server 2012, 2008 and 2003. Progentís support team can show you how to plan, integrate, maintain and manage the entire family of Windows .NET Servers including SQL Server, ISA Server, Small Business Server, Microsoft Exchange Server 2013 and Exchange Server 2010, SharePoint Server, Windows Hyper-V, Microsoft Lync Server, Microsoft Project Server, and Microsoft System Center Operations Manager.

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Progent's Microsoft certified consultants can assist you to pilot Windows 7 to verify application and driver compatibility and to check its performance and reliability running with your applications. Progent's consultants can also help you to estimate the likely strategic advantages of moving to Windows 7. If Microsoft Windows 7 fits your business, Progent can assist you to plan and implement a smooth upgrade to Windows 7 from a previous version of Windows.

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ISA Server Integration
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Progent's Microsoft-certified ISA Server consultants have long backgrounds with Internet Security and Acceleration Server configuring ISA Server-based security installations for IT networks with multiple sites, remote workers, and line-of-business web applications. Progent's Microsoft Firewall experts can help your company in designing and implementing an installation of ISA 2000 Server or ISA 2004 Server that meets your network security requirements without overly limiting your IT system accessibility. Progent's consulting professionals can help you upgrade from Microsoft Proxy Server from Microsoft ISA 2000 to ISA 2004 Enterprise Edition Server, Microsoft ISA 2004 Standard Edition Server, or other up-to-date versions of Internet Security and Acceleration Server.

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Microsoft Exchange 2013 incorporates significant improvements to the capabilities of its predecessor Microsoft Exchange Server 2010 and introduces powerful innovations as well as a revamped architecture. These improvements affect key IT areas such as manageability, high availability (HA), security, cost of ownership, collaboration, extensibility, performance, compatibility, and productivity. Progent's certified Exchange 2013 consulting experts can assist your organization to understand the potential advantages of upgrading to Microsoft Exchange Server 2013, create an efficient validation and rollout strategy, and educate your IT staff to manage your Microsoft Exchange Server 2013 solution. Progent can also provide affordable online support and management services for Microsoft Exchange Server 2013.

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Progent offers three basic types of Contact Center services : Microsoft Help Desk Outsourcing Services, Virtual Help Desk Support, and Call Center Consulting and Staffing. Progent is a Microsoft-certified Partner and Progent's Help Desk staff of trained Microsoft and Cisco experts gives your clients instant access to a dependable technical group with years of experience delivering phone support and remote access repair for IT systems based on Microsoft technology. Progent's focus is on earning the support Call Center a positive reputation as a solid contributor to company performance. Progent's goal is to fix rather than merely record problems.

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Progent's Microsoft-certified consultants have 20 years of background providing electronic messaging and integrated email/telephony solutions for companies. Progent offers economical Microsoft Exchange 2007 Server consulting services to strengthen email security and virus protection, provide fault tolerant email, and facilitate remote and wireless email connectivity. Progentís Microsoft Exchange consulting and support offerings can aid you in designing and implementing a Microsoft Exchange update or a move from a legacy SMPT system or older Microsoft Email software such as Microsoft Exchange 5.5 to Microsoft Exchange Server 2010.

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Progentís Microsoft-certified consultants can provide organizations of any size consulting, technical support, and development services for Microsoft SharePoint Server and SharePoint Online. SharePoint is an advanced solution that uses web-based technology for efficiently connecting people, teams and information. SharePoint provides a central spot for your employees or customers to connect to, manage, distribute and manipulate relevant data, files, and software and to communicate with one another. Microsoft SharePoint allows faster and better decisions, more effective sharing across groups and more economical business practices. Windows SharePoint Services join workers, customers, teams and major tasks with the information theyíve created in a manner that makes data easy to find, retrieve and re-use. Progent's certified SharePoint experts can help your organization to manage your current SharePoint ecosystem or upgrade to the current version of SharePoint.

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Office 365 and Android Support Services
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Microsoft allows you to create transparent hybrid networks that integrate Office 365 Exchange Online and on-premises Exchange systems. This allows you to have certain Exchange mailboxes hosted on your corporate datacenter and other mailboxes resident on Office 365. Progent's Microsoft-certified Exchange consulting team can help your organization with any phase of designing, implementing and troubleshooting your hybrid Exchange network. Progent's Exchange specialists can deliver as-needed support to help you through challenging technical bottlenecks and also offer comprehensive project management outsourcing or co-sourcing to ensure your hybrid Office 365/Exchange initiative is carried out on time and on budget.

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Windows Server 2016 Disaster Recovery Online Technical Support
Windows Server 2016 upgrade Specialist

Progent's Windows Server 2016 disaster recovery/business continuity experts can help your organization to design a disaster recovery system built around Microsoft's cloud-tested Failover Clustering tools such as Cluster Operating System Rolling Upgrade for non-disruptive migration to Windows Server 2016, Storage Replica for crash-consistent recovery, Storage Spaces Direct for enterprise-class storage clusters using low-cost hardware, Virtual Machine Load Balancing for improving the performance and resilience of Failover Clusters while minimizing TCO and management overhead, and Cloud Witness for fast, economical deployment of a stretch cluster quorum arbitration point.

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Skype for Business and SQL Server Consulting Services

Progent's Microsoft-certified consultants can provide remote and on-premises expertise for organizations of any size to assess the benefits of migrating to Skype for Business from any release of Lync Server or Microsoft Office Communications Server. Progent can assist you to design a local, cloud or hybrid deployment; integrate Skype for Business with SQL Server,Exchange, SharePoint and Office or Office 365; set up HA mechanisms; connect Skype for Business with your PSTN gateway; and integrate third-party communication systems such as Cisco UC and Cisco Video Interop Server (VIS). Progent's certified network security experts can help you create and validate a security strategy for your Skype for Business deployment that meets regulatory standards.

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Progent's Microsoft-certified experts can provide network support and IT consulting services for Microsoft .NET Servers and applications and for Microsoft Windows Server 2012 R2, Windows Server 2008 R2 and Windows Server 2003. Progentís consulting team can help you plan, deploy, maintain and administer the entire suite of Windows .NET Servers including SQL Server, ISA Server, Small Business Server, Microsoft Exchange Server 2013 and Exchange Server 2010, SharePoint, Hyper-V, Lync Server, Project Server, and Microsoft System Center Operations Manager.

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Microsoft Windows 2008 R2 Network Consultants

Microsoft Windows Server 2008 R2 offers high levels of performance, security, fault tolerance, expandability, and versatility that accelerate productivity of local, remote, and mobile users. Progent's Microsoft-certified professionals can provide cost-effective online engineering, technical support, and education services to assist you to plan, implement, and maintain Microsoft Windows Server 2008 R2 in order to add significant business value to your network.

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WatchGuard Fireware Network Security Auditing
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Progent offers consulting services for WatchGuard Firewall/VPN security appliances such as the WatchGuard XTM and Firebox lines of Firewalls and the Firebox SSL VPN Gateway. Progent's WatchGuard professionals can help you select, deploy, and manage a WatchGuard Firewall/VPN security product that fits your network security plan and is within your IT budget. Progent can also help you to integrate WatchGuard Firewall and WatchGuard SSL VPN devices with protection products from other suppliers and offer a convenient source for network support, training, and security consulting.

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Progentís team of Microsoft and Cisco Premier Certified consultants average more than ten years of hands-on industry experience, in the trenches of network service, executing a broad range of IT projects for an extensive array of businesses. Every Progent consultant shares a refined set of personal best practices that are incorporated into shared leading practices standards that Progent instills in its support staff. This ensures that you get not just expert technical help, but also a support engineer with proven approaches for using computer knowledge to repair actual IT problems rapidly.

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MOM 2005 Case Study
MOM 2000 Case Study

Before Progentís MOM-based solution, network issues were handled reactively, after users complained about them. With the help of proactive, computer generated alerts and trend reports created by Microsoft Operations Manager, Progent is now able to ward off system issues before they grow to be serious enough to impact network availability. Thanks to Microsoft Operations Manager, Progent can resolve incipient problems before clients know that the problems exist. Progent has background with MOM 2005 and Microsoft Operations Manager 2000 to offer small business IT systems enterprise-class service continuity, security and performance.

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Progentís expert programmers, relational database architects, and project management consultants can help enterprise clients to carry out development projects for Windows, Linux, or Web applications. Progent's enterprise co-sourcing services include fast access to seasoned program managers for advanced planning and project co-ordination or Progent can help customers fill in expertise gaps by providing database architects and programmers experienced in building RDBMS applications powered by SQL Server, Oracle, or MySQL. Progent's SharePoint Server consultants can assist clients to integrate SharePoint with additional applications like SQL Server and Excel to build data-driven intranets and portal sites. Progent also can provide experience with web development technologies and can help businesses to create, expand, troubleshoot, or migrate web-based applications to utilize the most current web technology.

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Outsourcing for Exchange 2016 Migration
Support Services for Microsoft Exchange 2016

Progent can assist you in all facets of your upgrade to Exchange 2016 including planning high availability architecture for an on-premises, cloud-based or hybrid environment; CAL licensing requirements for Exchange Server and Windows Server 2012 R2; moving mailboxes; Hyper-V design; specifying mass storage capacity required for your VMs, mailbox databases and log files; configuring hardware load balancing (HLB) for high-availability CAS services; planning, building and validating Exchange and Windows Servers and DAG groups; setting up collaboration with SharePoint; preparing the firewall; creating SSL certs; providing client integration with Office desktop or Office 365; and setting up Outlook on the web (formerly Outlook Web App).

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Progent can provide onsite education designed for people who wish to expand their knowledge of the Apple macOS and OS X operating system, Mac computers, or Mac office applications including Microsoft Word, Excel, and Outlook for Mac. Progent also offers customized group or one-on-one online training for Mac applications.

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Desktop Update Automation Design Firm

Progent's network consultants can assist you to automate desktop software update deployment by delivering support for administration platforms such as Configuration Manager, SMS 2003, and Windows Server Update Services (WSUS).