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What types of organizations can Progent help?
Progent offers IT outsourcing, cloud integration plus PC and mobile device support for small and midsize businesses, affordable remote IT consulting for local governments and schools, plus remote office networking support and disaster recovery solution design for large corporations. Progent's small business clients usually cannot justify the distraction and expense required to have a full-fledged IT support staff and rely on Progent for as-needed guidance, system integration and remediation. Small and midsize businesses find it cost effective to utilize Progent's remote support services on an occasional basis for tasks like Windows Server configuration, Exchange Server set up, network hardware upgrades, datacenter moves, hybrid cloud integration, or Call Center services. For advanced disaster recovery/business continuity systems, Progent can provide fast remote or on-premises access to a Cisco-certified CCIE network infrastructure consulting specialist, a VMware VCDX-certified Site Recovery Manager (SRM) consultant expert, or a NetApp MetroCluster consultant. Progent's CISSP and GIAC-certified data security consultants can provide an array of security assessment services designed for organizations of all types and sizes.
How can Progent help us with SQL Server 2016?
SQL Server 2016 offers major improvements in performance, scale, data security, availability, mobile computing integration, and built-in BI. Innovations include PolyBase for processing SQL and NoSQ databases in one appliance for big data applications, Jason support, Always Encrypted mode, Mobile Reports, and centralized control over local and cloud-based operations and services. Progent's Microsoft-certified SQL Server 2016 consulting experts offer online and onsite support to help organizations of any size to plan, implement, administer or debug any edition of SQL Server 2016. Progent can also help you to integrate SQL Server 2016 with other key Microsoft platforms including Windows Server, Exchange Server 2016, SharePoint, Microsoft Dynamics ERP, Skype for Business, and System Center Operations Manager (SCOM).
Does Progent offer a secure data backup service for small businesses?
ProSight Data Protection Services cloud backup and disaster recovery provide small and mid-sized organizations a low cost and fully managed service for reliable backup/disaster recovery (BDR). For a fixed monthly rate, ProSight DPS automates and monitors your backup processes and allows rapid recovery of critical data, applications and VMs that have become lost or corrupted as a result of hardware failures, software glitches, natural disasters, human error, or malware attacks like ransomware. ProSight DPS can help you back up, retrieve and restore files, folders, apps, system images/, as well as Microsoft Hyper-V and VMware images/. Critical data can be backed up on the cloud, to a local storage device, or mirrored to both. Progent's cloud backup consultants can deliver advanced expertise to set up ProSight Data Protection Services to be compliant with regulatory standards like HIPPA, FINRA, and PCI and, whenever needed, can assist you to recover your critical information. Find out about Progent's entire ProSight series of affordable managed services for small organizations
How can Progent help us configure and manage Wi-Fi networks based on Ubiquiti UniFi Wi-Fi access points?
Ubiquiti's UniFi family of Wi-Fi network appliances includes a wide selection of Wave 2 Wi-Fi APs, security gateways, and switches. UniFi devices installed across multiple venues with any number of access points can be remotely provisioned and administered using free UniFi Controller software, which centralizes and streamlines deployment, discovery, administration, optimization, troubleshooting, monitoring, and reporting. Progent can provide the skills of seasoned Wi-Fi professionals who can help you to assess the benefits of Ubiquitiís UniFi technology for your environment and help you to plan, install, manage, and maintain your UniFi solution. To learn more, visit Ubiquiti UniFi Wi-Fi APs consulting and wireless LAN integration.
Does Progent offer network monitoring support?
Progent provides a variety of Network Support Bundles built around the proactive problem solving capabilities of Operations Manager, a next-generation network management software platform that tracks the availability, speed and protection of your information system and detects problems before they can bring down your system. To provide additional understanding about the performance and stability of your system infrastructure, Progent can help you deploy and manage popular network monitoring tools based on the Linux OS.
Does Progent support Juniper and NetScreen Products?
Progent's Juniper-certified network engineers can assist you to design and implement Juniper Firewall/VPN platforms, enhance and support your infrastructure, and upgrade smoothly from discontinued equipment to the latest versions. Progent's Junos OS consultants can provide expertise with Juniper's flagship network operating system to help you to streamline the administration and improve the protection of your Juniper VPN appliances and routers. Progent also has broad experience supporting Juniper's NetScreen OS and ScreenOS operating system platformS and can assist you manage networks that include a combination of Juniper's OS platforms.
Does Progent provide consulting services for Microsoft Small Business Server?
Even though the Microsoft Small Business Server (SBS) product line has been terminated, this powerful bundle is still popular. Progent provides a range of Microsoft SBS support services for all releases of the product. In addition, Progent's Windows Server Essentials consulting experts can help your organization to assess the potential advantages of transitioning from a locally hosted environment powered by Small Business Server 2011 or earlier to a hybrid onsite/cloud computing model by carrying out a migration to Windows Server Essentials and to Microsoft's cloud-hosted application software. Whether your servers and applications are hosted on a local datacenter, in the cloud, or across a combination of of both, Progent can provide comprehensive consulting, troubleshooting, and application design and programming services for Microsoft's strategic business products including Windows Server, Exchange, SharePoint Server, and Microsoft SQL Server.
Does Progent offer consulting support for Cisco's Meraki cloud-managed Wi-Fi access points?
Progent's Meraki Wi-Fi AP consultants offer remote and onsite support services to assist organizations of any size to plan, install, manage, upgrade or debug Wi-Fi systems that utilize Cisco Meraki cloud-managed wireless access points. Progent can assist you to set up and manage Meraki-based Wi-Fi networks for environments that can range from a telecommuter's home or a remote office to a campus or a nationwide enterprise. Progent can also assist you to integrate additional Cisco technology such as Catalyst, Nexus and Meraki switches, routers and ASA firewalls to create a cohesive ecosystem that provides identical access, responsiveness, security compliance, ease of management and uptime for wired and wireless clients irrespective of their mobility or computing device. (Refer to Meraki switches consulting and troubleshooting services.)
Can Progent help configure and integrate Cisco wireless VoIP phones?
Successful integration of Cisco's wireless IP phones typically requires that IT teams set up and fine tune many components of your Wi-Fi environment including access points, switches, Cisco wireless LAN controllers, and network management tools. Progent's Cisco wireless VoIP phone configuration and troubleshooting experts offer remote and onsite support to help you create and manage a Cisco wireless VoIP phone solution by delivering integration services that range from troubleshooting the set up of a wireless VoIP phone or AP to offering project management outsourcing or co-sourcing services for updating the wireless infrastructure of an entire campus.
Can Progent help us configure and troubleshoot Cisco Unified Communications Manager (CUCM) or CallManager?
Cisco Unified Communications Manager (CUCM or Unified CM), previously named CallManager, is the foundation of Cisco's communications and collaboration solution. Unified Communications Manager and Cisco Unified Communications Manager Express (CME) provide an advanced IP-PBX solution by integrating with unified messaging apps that include Unified CM IM and Presence Service, Unity Express (CUE) for voicemail management, Mobile Connect for Single Number Reach (SNR), and Cisco Unified Contact Center Enterprise for building an advanced customer contact center. Progent's Cisco-certified Cisco Unified CM experts can assist with any aspect of CUCM support and troubleshooting in areas such as integrating Cisco VoIP phones and desktop video IP phones, reviewing dial plans, setting up SIP PSTN trunks and CUBE internetworking, installing ISR routers with CUBE networking support, designing UCS server clustering solutions for survivability, and integration with Exchange and Skype for Business.
Does Progent offer consulting support for Altaro VM Backup software?
Altaro VM Backup offers small businesses a dependable and affordable solution for backing up and restoring Hyper-V and VMware-based virtual machines (VMs). Altaro VM Backup can be deployed in local, remote, distributed, and cloud architectures and also supports cost-effective cloud backup to Azure storage. Top capabilities include state-of-the-art Augmented Inline Deduplication to reduce backup storage requirements, Continuous Data Protection (CDP) with backup spacing as little as five minutes for minimizing your Recovery Point Objective, advanced encryption, item-level restore options for individual files and emails, extensive support for Windows Server Cluster Shared Volumes and for vCenter for handling larger deployments, and the ability to leverage Microsoft Volume Shadow Copy Service to back up online virtual machines without downtime. Progent is a certified Altaro partner and offers a wide array of services to assist you to design, install, optimize and troubleshoot a backup and disaster recovery solution based on Altaro VM Backup software. To read more, visit Altaro VM Backup Consulting Services.
How Can Progent help us integrate NetApp's MetroCluster zero-data-loss disaster recovery platform?
NetApp MetroCluster is a high-availability and disaster recovery software suite that combines failover storage clustering along with synchronous replication to provide rapid, zero data loss disaster recovery (DR) between sites located up to 300km away from one another. Progent can provide the skills of a certified NetApp MetroCluster expert who can help you to plan, deploy, administer, update, test and repair a disaster recovery solution based on NetApp MetroCluster. Progent can help you to select a topology for your MetroCluster environment that aligns with your functional needs and budget. Progent can make sure you adhere to leading practices for installing your MetroCluster solution by delivering help with procedures such as assigning disk pools and shelf IDs, arranging plexes layout, setting up FlexVol volumes, setting up NetApp Snapshot, installing switches, implementing a tiebreaker, designing a configuration replication network between your storage clusters, and testing your MetroCluster DR system to verify compliance with information assurance standards and regulatory mandates.
How can Progent help us migrate to Skype for Business Server?
Progent's Microsoft-certified Skype for Business integrators can provide online and onsite consulting services for companies of all sizes to evaluate the benefits of upgrading to Microsoft Skype for Business or Skype for Business Online from any release of Lync Server or Office Communications Server. Progent can assist you to design an on-premises, cloud-based or mixed topology; interface Skype for Business with SQL Server,Exchange Server, SharePoint and Office or Office 365; configure HA mechanisms; connect Skype for Business with your PBX system and PSTN gateway; and integrate other communication systems such as Cisco UC and Cisco Video Interop Server (VIS). Progent's certified data security consultants can help you design and validate a security strategy for your Skype for Business deployment that is compliant with government and industry requirements.
Does Progent offer consulting services for Microsoft Office and Office 365?
Progent's certified Office and Office 365 experts can help companies to integrate Microsoft Office desktop and Microsoft Office 365 applications such as Office Excel, Word, PowerPoint, Microsoft Outlook, Microsoft Access, Visio and OneNote into a seamless productivity solution that offers fast return on investment and enables better business outcomes. Progent can help your company to interface Office or Office 365 applications with one another and with additional core Microsoft technologies such as SharePoint Server, Microsoft Exchange Server and SQL Server deployed on-premises or hosted in the cloud. Progent's consultants can also help you to fix compatibility issues between various versions of Microsoft Office desktop and offers live online Office and Office 365 training to individual users and teams.
More Questions and Answers
If your small business is in Mountain View or anywhere in Silicon Valley
and you require technical assistance, IT outsourcing, or high-level expertise from a Microsoft or Cisco certified professional,
call 408-240-9400 or visit Contact Progent.