Silicon Valley
Mountain View:
Expert Network Services Consultants
Frequently Asked Questions
Onsite Service Available in Mountain View, Sunnyvale, Cupertino, Los Altos , Los Altos Hills
- Can Progent help us provide endpoint security for our at-home workers?
- Can Progent help us set up and manage collaboration platforms like SharePoint and Teams for our at-home workers?
- What are the key features of Progent's IT outsourcing packages?
- Can Progent help us recover from a ransomware attack?
- Can Progent help my business develop custom eCommerce applications?
- Does Progent offer an affordable security solution that can protect all my physical and virtual endpoints?
- How can Progent help businesses create wireless solutions?
- Can Progent help us migrate to System Center 2016 Configuration Manager?
- Does Progent offer an easy and affordable way for small businesses to evaluate their network security?
- What web development services are available from Progent?
Progent can assist small and mid-size organizations to set up endpoint device security protection solutions and provide cleanup expertise needed to support telecommuters. To find out about Progent's endpoint device security defense consulting services for remote workers, see network security defense consulting services for at-home workers.
Can Progent help us set up and manage collaboration platforms like SharePoint and Teams for our at-home workers?
Progent can assist small and medium-size businesses to configure collaborative platforms such as SharePoint and Teams to allow their at-home workers to engage in positive interaction with colleagues and other stakeholders. To learn about ways Progent's consultants can help businesses to integrate and maintain collaborative applications for teleworkers, refer to collaboration solutions expertise for a remote workforce.
What are the key features of Progent's IT outsourcing packages?
Features of Progent's IT outsourcing packages include system assessment to ensure that your computer system meets appropriate levels of security and off-site access, round-the-clock system monitoring using MOM to anticipate issues before they impact your business, optional Help Desk Services from Progent's technical staff, security assessment to help preserve your network from hackers and virus attacks, application of Service Packs and security patches for servers and software, reduced rates on Progent’s off-site and on-premises network support services, and access to Progent’s team of Microsoft-certified system engineers and support technicians.
Can Progent help us recover from a ransomware attack?
Modern versions of ransomware not only scramble vital on-line information but also infect most accessible system backups. Progent's proven ransomware cleanup experts can assist you to reconstruct a network damaged by a ransomware attack such as Ryuk, WannaCry, Hermes, Cerber, MegaCortex, or Locky. To learn more, see ransomware removal and operations rebuild services.
Can Progent help my business develop custom eCommerce applications?
Progent's application experts can help you to develop web sites that are integrated with sales and inventory software to lower the cost and maximize the dependability of on-line commerce. Progent can help you to set up a secure, reliable
Does Progent offer an affordable security solution that can protect all my physical and virtual endpoints?
Progent's ProSight Enhanced Security Protection (ESP) services deliver affordable in-depth protection for physical and virtual servers, desktops, smartphones, and Exchange Server. ProSight ESP uses contextual security and advanced heuristics for continuously monitoring and responding to security assaults from all attack vectors. ProSight ESP provides firewall protection, penetration alarms, endpoint management, and web filtering through cutting-edge tools incorporated within a single agent managed from a single control. Progent's security and virtualization consultants can help your business to plan and configure a ProSight ESP deployment that meets your organization's unique needs and that allows you achieve and demonstrate compliance with government and industry data security standards. Progent will help you specify and configure policies that ProSight ESP will enforce, and Progent will monitor your IT environment and react to alarms that call for urgent attention. Progent can also help your company to install and test a backup and disaster recovery system like ProSight Data Protection Services (DPS) so you can recover quickly from a destructive cyber attack like ransomware. Read more about Progent's
How can Progent help businesses create wireless solutions?
Progent's wireless technology consultants offer broad expertise in the implementation and maintenance of wireless networking technology and can help your IT team to design, configure, manage and troubleshoot wireless solutions that are compliant, resilient, expandable, easy to manage and use, able to support your vital applications, and seamlessly integrated into hybrid cloud networks. Online and onsite expertise available from Progent span a variety of wireless technologies and include smartphone and tablet integration and management, Wi-Fi infrastructure planning and deployment, Wi-Fi site surveys, Cisco wireless VoIP phone configuration, and building-to-building wireless connections.
Can Progent help us migrate to System Center 2016 Configuration Manager?
Configuration Manager 2016 automates application and device deployment at scale, simplifies security and compliance settings management, inventories network resources, protects against company data leakage, performs health monitoring, allows safe end-user self service, and delivers a common point of control for managing mixed-OS networks based on on-prem, cloud, or hybrid deployment architectures. Progent's Microsoft-certified SCCM 2016 consulting team and Azure cloud specialists can assist businesses of any size with any aspect of planning, implementing, using and repairing a SCCM 2016 solution for on-premises, cloud-based, or hybrid networks.
Does Progent offer an easy and affordable way for small businesses to evaluate their network security?
Progent has put together two ultra-affordable service packages designed to enable small companies to receive an impartial network security evaluation from a certified security consultant. With Progent's External Security Inventory Checkup, a security engineer runs a comprehensive test of your IT infrastructure from beyond your firewall to uncover possible risks in the security profile you expose to the public. With Progent's Internal Security Inventory Checkup, a security engineer executes a network scan from a secure computer inside your company firewall to evaluate vulnerabilities to inside assaults. The two security inventory services are configured and run from a secured remote site.
What web development services are available from Progent?
If you want to revamp your company web site, build in-house sites for functions such as HR or worker education, establish a powerful web presence for a new company, or put together enterprise-level, database driven e-commerce applications, Progent can provide talented and experienced web site design consultants. Web site development consulting available from Progent's Applications Experts Group include web design and development, web project management, .ASP and .NET programming, and graphical content design and creation. Progent's certified Microsoft SQL Server programmers, Oracle developers and database administrators, MySQL database application consultants, and Microsoft Access consultants can help your business to plan, build, and manage data-powered web sites. Progent's consulting experts can also help you build and manage a secure, dependable server and communications network incorporating remote connectivity, to support your web solutions.
An index of content::
Citrix XenDesktop virtual desktops Computer Consultant
XenDesktop On-site Technical Support
Citrix has developed a comprehensive line of platforms that deliver advanced manageability, scalability, and performance for virtualizing servers and for centralized delivery of virtual Windows desktops and Windows applications. For distributing virtualized desktops and applications, Citrix has developed Citrix XenDesktop and XenApp. For creating and managing virtual servers, Citrix offers Citrix XenServer and Essentials for Hyper-V. Progent's Citrix-certified engineers can assist you to evaluate the business benefits of Citrix virtualization products and help you plan, validate, deploy, optimize, and maintain Citrix virtualization platforms.
Exchange 2003 Network Consulting
Support and Setup Microsoft Exchange 2003
Progent's Microsoft certified consultants can help you design and deploy an efficient in-place Microsoft Exchange 2003 migration plan that avoids network disruption, reduces long-term service demands, and makes your Exchange Server 2003 easy to manage. For complex multi-server or multi-location migrations, Progent offers the experience to complete your project quickly and economically. Progent's Microsoft Exchange 2003 help, repair, and design offerings include assistance with the configuration of third-party add-ons to Exchange Server 2003 that are best aligned to your business needs.
Auditing WatchGuard Firebox M-Series Firewall
Consulting WatchGuard VPN
Progent offers support expertise for WatchGuard Firewall security appliances including the WatchGuard Firebox and XTM lines of Firewalls and the Firebox SSL VPN Gateway. Progent's WatchGuard consultants can show you how to choose, configure, and maintain a WatchGuard Firewall/VPN appliance that aligns with your security requirements and budget. Progent can assist you to maintain legacy WatchGuard firewalls or upgrade efficiently to modern WatchGuard firewalls.
CCIE Certified Fault Tolerant BGP Computer Consulting
Fault Tolerant Internet Connection IT Consultants
Progent's Cisco-authorized network experts can help you create an economical, fault tolerant Internet configuration architecture that can deliver 24x7 Internet access via a wide range of fault tolerant Internet network technologies including non-stop BGP, transparent fail-over, and multiple Internet Service Providers. Progent can provide Cisco Certified Internetwork Expert professionals to help you utilize the most current techniques for high availability Internet connections to create a cost-effective, completely redundant Internet interface with automatic failover and other features to deliver zero-downtime Internet access.
Polycom Telepresence Professionals
Services SCOPIA Video Conferencing
Progent can provide the expertise of a veteran specialist with extensive experience installing, maintaining, and enhancing video conferencing systems from leading suppliers including Cisco/TANDBERG, Polycom, and LifeSize. Progent can coordinate with your in-house IT management group, your ISP, and your telepresence technology supplier to assist your company increase the business value of your telepresence ecosystem.
Microsoft Hyper-V Virtual Server Administration Configuration
Hyper-V 3.0 Server IT Consultants
Progent's Microsoft-certified consultants can help you evaluate the possible benefits of Hyper-V-based server virtualization for your company, perform test implementations to verify Hyper-V's operation with your production applications, evaluate your network and server architecture for optimal operation with virtualization technology, help you in migrating to Windows Server 2008 and setting up Windows Hyper-V, train your IT staff to monitor and administer Hyper-V, provide world-class consulting help for enhancing the security of your virtual machines, establish and test disaster recovery processes that optimize network uptime, and provide ongoing consulting and maintenance including low-cost online troubleshooting and turn-key Help Desk outsourcing.
24x7x365 Infor SyteLine CloudSuite Production Control Consulting
Urgent Infor SyteLine CloudSuite Professional
Infor CloudSuite Industrial, formerly called SyteLine, is an ERP solution that embodies more than a quarter century of background helping manufacturing, distribution and service companies to simplify supply chains and improve the efficiency of key business processes in order to get products to market fast and meet customer schedules consistently. Progent can provide the expertise of an ERP specialist with more than two decades of background with the SyteLine/CloudSuite Industrial platform. Progent can provide online or onsite consulting that can range from as-needed guidance to end-to-end solution design and project management outsourcing or co-sourcing. Sample consulting services available from Progent for Infor CloudSuite Industrial include installation, upgrades, process improvement, application development, Configure/Price/ Quote, web site integration, technical support, data conversion, Amazon AWS integration, disaster recovery planning, and DBA services.
Windows and UNIX Engineer
Windows, UNIX, Solaris Remote Technical Support
If your company network mixes UNIX, Linux or Solaris platforms with Microsoft Windows, Progent can show you how to integrate your servers into a cohesive network that permits all your OS platforms to run side by side for simple management, transparent information exchange, high reliability, enhanced throughput, and strong security. Progent's UNIX and MS Windows integration assistance offerings feature network architecture configuration and service, consulting for Windows services for UNIX, remote server monitoring and administration, remote network support and repair, on-site technical support, and Contact Center support.
Network Engineer Automatic Fail-over
Network Consultants Automatic Failover
Progent's Cisco-certified IT consultants can help you design an affordable, 24x7 Internet configuration architecture that can achieve non-stop Internet connectivity through a wide array of high availability Internet access technologies including fault tolerant BGP, automatic fail-over, and multiple ISPs. Progent offers Cisco Certified Internetwork Expert engineers to help you apply the most current techniques for 24x7 Internet connections to build a cost-effective, fully redundant Internet interface with automatic failover and other capabilities to deliver fault tolerant Internet availability.
Colocation Center Technology Consulting
Largest Collocation Migration Integration
Colocation data centers make it possible for businesses to share enterprise-class data centers for housing network equipment that runs critical applications. Progent's Microsoft and Cisco certified IT experts can assist your company with all aspects of your colocation program such as selecting and moving to a colo site, designing network topology, defining hardware, on-site and on-line maintenance, establishing remote system administration, and training your support staff.
Apple OS X On-site Technical Support
Apple OS X Information Technology Consulting
Progent's consultants offer Apple macOS and OS X users a variety of services such as workstation support, Apple macOS and OS X consulting, Mac integration with Windows environments, Microsoft Entourage and email help, network protection services, and one-on-one education. Progent can assist businesses to migrate to macOS from OS X or earlier versions of OS X and Progent can provide help with Apple Mac applications. Progent's specialists in Apple technology can also assist your business with Apple iPhone integration and Apple iPad management, or moving to Apple's iCloud services. For business networks built exclusively on macOS or OS X or for systems incorporating a combination of Mac, Linux and Windows based servers and workstations, Progent's Apple, Cisco, and Microsoft professionals have the background and depth to handle the complexity of planning, configuring and supporting a network environment that is available, secure, fast and aligned with your company's business goals.
Biggest Microsoft Exchange Server On-site Support
After Hours Exchange 2010 Consultants
Progent's Microsoft-certified consultants have 20 years of background designing, integrating, and supporting messaging solutions for clients in the and throughout the U.S. Progent provides economical Microsoft Exchange Servers consulting services to make sure that your email environment features compliance, high uptime, easy access for remote and mobile users, efficient management utilities, and productive integration with telephony. Progent provides consulting and integration services for Exchange 2016, Microsoft Exchange 2013 Server, Microsoft Exchange 2010 Server, Exchange 2007 Server, Microsoft Exchange 2003, and Microsoft Exchange 2000. Progent can also help small or mid-size companies to upgrade to Exchange 2016 Server or Exchange 2013.
24-Hour Telecommuter Jobs Freelance Linux Consultants
Moonlight Cisco Consultant Freelance Jobs
Our Experts Group offers support in important fields such as Macintosh networking and programs; Expertise for Linux-powered, UNIX, and Sun systems; Manufacturing Resource Planning, Enterprise Resource Planning, or CRM customization; Strategic and vertical application support; CIO, business analyst, and project logistics outsourcing; Special program design and deployment; Web, electronic business, Electronic Data Interchange, and customer information portal design and deployment; DBM management and efficiency help; Management intelligence consulting; and Telecom systems support.
Exchange 2007 Remote Consulting
IT Consultants Exchange 2007
Progent's Microsoft certified consultants can help you define and deploy an efficient in-place Microsoft Exchange 2007 migration strategy that minimizes network disruption, reduces ongoing support requirements, and makes your Microsoft Exchange 2007 Server easy to administer. For complicated multiple server or multi-location migrations, Progent offers the experience to complete your project quickly and economically. Progent's Exchange 2007 help, troubleshooting, and consulting services include expertise with the integration of third-party add-ons to Microsoft Exchange Server 2007 and the design of unified messaging implementations based on Microsoft Exchange Server 2007.
Support Services Intune SCCM Integration
Microsoft Intune Migration Technology Consulting Services
Progent's Microsoft-certified Intune consultants can help you to assess the business case for utilizing Intune for administering your portable computers including laptops, smartphones, and tablets based on Windows, iOS, and Google Android. Progent can assist you to define security and compliance policies, plan and deploy pilot systems to evaluate the benefits of Microsoft Intune for your environment, install Intune across your enterprise, combine Intune with System Center Configuration Manager for unified change management, and maintain your Microsoft Intune deployment.
3900 Router Support
IOS XR Software Remote Support
Cisco has designed an extensive array of routers that includes routers designed to deliver the protection, performance, and reliability demanded by organizations from small offices to global enterprises and ISPs. Cisco routers feature support for redundancy, transparent failthrough, and backup power for improved fault tolerance and network availability. Progent can help you choose and configure Cisco routers to build a solid foundation for your IT system and to make it economical to grow as you add new users, open new offices, deploy new services, open your network to clients and partners, and manage an increasingly mobile workforce. Progent offers help with a variety of routers based on the Cisco IOS platform, including Cisco's 800 family of small business routers, Cisco 1800 and 2800 Integrated Services Routers, Cisco 2900 and 3900 Generation 2 ISR routers, Cisco ASR 1000 and 9000 routers for WAN edge applications, Cisco CRS Carrier Routing System for core Networks, as well as legacy 1700 and 2600 Series Routers.
Cisco Certified Technical Support Services VPN
24-Hour VPN Technical Support Services
Cisco's security and remote connectivity solutions for small to medium sized companies offer a full range of easy-to-administer protection hardware and software to help you protect your entire network infrastructure. Cisco's Virtual Private Network product family includes switches, firewalls, and VPN access concentrators. Progent's expert consulting staff includes experienced engineers with Cisco Certified Internetwork Expert and CCNP certifications who can assist your company to evaluate Cisco Virtual Private Network, Cisco RADIUS Security, and additional Cisco security solutions that fit most closely with your corporate objectives.
Tracking Service Costs IT Consultant
Tracking Service Costs Online Support
Progent uses a sophisticated support reporting system that records and formats complete documentation for all delivered services. Unlike many independent consultants or small service firms who provide scant documentation or details of tasks performed, each service provided by Progent is tracked by full documentation. Every Progent consultant has use of the service documentation sent by every consultant to every client. The practice of documenting and archiving service records results in more efficient service and eliminates a variety of typical problems such as when a service customer is virtually held captive to a consultant who won’t release the keys to the kingdom.
Specialist Microsoft Teams PBX integration
Professional Microsoft Teams work from home
Progent can assist your business to design an upgrade to Microsoft Teams from Skype for Business Online or Lync Server and install, manage, and debug a cloud-based or mixed implementation of Microsoft Teams. Progent can help you to connect Teams with Microsoft 365 apps, Exchange Online, SharePoint Online, and your phone infrastructure.
Fault Tolerant Internet Connection Technology Consulting
SQL Server Cluster Consultants
Progent’s Disaster Recovery/Business Continuity specialists have extensive backgrounds helping small and mid-size organizations to minimize network downtime by offering cost-effective remote consulting for disaster recovery/business continuity planning, fault-tolerant network infrastructure, backup/restore systems, and non-disruptive maintenance. Progent’s business continuity consultants can help your company to develop and validate a sensible business continuity plan that aligns with your business needs and budget. Progent’s disaster recovery specialists can assist you to design, deploy, and manage resilient technologies including non-stop Internet access, virtualized servers, clustering, load balancing, continual online backup, and multi-location hot backup centers.
Exchange admin center Consultant
Office 365 and on-premises Exchange Engineer
Progent can help you to evaluate the wealth of subscription plans offered with Office 365 and integrate your network with Office 365 so you realize maximum business value. Progent offers expertise with multi-platform environments that include Windows, macOS or OS X, and Linux operating systems. Progent can also assist your business to build and maintain hybrid networks that transparently integrate local and cloud-based resources.
Microsoft Windows 2012 R2 Server Technician
Microsoft Small Business Server Assessment
Progent's Microsoft-certified experts offer computer help and IT consulting services for Microsoft .NET Servers and programs and for Windows Server 2012, 2008 and 2003. Progent’s consulting professionals can show you how to design, integrate, troubleshoot and administer the entire family of Windows .NET Servers including Microsoft SQL Server 2012, ISA Server, Microsoft Small Business Server, Exchange Server, SharePoint, Windows Hyper-V, Lync Server, Microsoft Project Server, and System Center Operations Manager (SCOM).
Services Cloud-managed Email Security
Email Link Protection Consultant
Progent's ProSight Email Guard uses the technology of leading information security companies to provide centralized management and world-class security for your inbound and outbound email. The powerful architecture of Email Guard integrates cloud-based filtering with a local gateway device to offer advanced protection against spam, viruses, Dos Attacks, Directory Harvest Attacks (DHAs), and other email-borne malware. The cloud filter serves as a preliminary barricade and blocks the vast majority of unwanted email from making it to your security perimeter. This decreases your exposure to external attacks and saves network bandwidth and storage space. ProSight Email Guard's on-premises gateway appliance adds a deeper level of inspection for inbound email. For outbound email, the local gateway provides AV and anti-spam filtering, protection against data leaks, and encryption. The on-premises gateway can also help Exchange Server to track and safeguard internal email traffic that originates and ends inside your corporate firewall.
Catalyst Wi-Fi 6 AP Placement Network Engineer
Cisco EWC for Catalyst 9100 AP Professionals
Progent's Cisco-certified Catalyst Wi-Fi 6 AP experts can provide economical remote and on-premises support for Catalyst next-generation Wi-Fi 6 wireless access points (WAPs).
Largest Remote Troubleshooting Modern Network Security
ProSight ESP Ransomware Defense Specialists
Progent's ProSight Enhanced Security Protection managed services offer ultra-affordable multi-layer protection for physical and virtual servers, desktops, smartphones, and Microsoft Exchange. ProSight ESP uses contextual security and advanced heuristics for round-the-clock monitoring and responding to security assaults from all attack vectors. ProSight ESP provides firewall protection, penetration alarms, device management, and web filtering through cutting-edge tools incorporated within a single agent accessible from a single console. Progent's data protection and virtualization experts can assist you to design and implement a ProSight ESP environment that addresses your organization's specific requirements and that allows you prove compliance with legal and industry information protection regulations. Progent will help you specify and configure security policies that ProSight ESP will manage, and Progent will monitor your network and respond to alarms that require immediate attention. Progent's consultants can also assist your company to set up and test a backup and disaster recovery system such as ProSight Data Protection Services so you can get back in business quickly from a destructive cyber attack like ransomware.
Technical Support Services Colocation Selection
Consultant Services Collocation Migration
Colocation sites make it possible for companies to share world-class facilities for housing network equipment that supports mission-critical applications. Progent's Microsoft and Cisco certified IT experts can help your company with all aspects of your colocation program such as choosing and moving to a colocation site, creating network architecture, defining hardware, on-premises and remote troubleshooting, establishing remote system management, and education your IT staff.
Windows Server 2008 BranchCache Consultant Services
Windows Server 2008 DirectAccess Remote Consulting
Microsoft Windows Server 2008 represents an important advance in making information systems more protected and fault tolerant, simpler to virtualize and administer, higher performing, and able to provide an improved platform for web hosting and development. Progent can help your business benefit fully from the improvements incorporated into Microsoft Windows Server 2008 by providing consulting, tech support, education, staffing, monitoring, and security expertise.
Wireless Network Consult
IT Consulting 802.11 Wireless LAN
Progent can help you plan, configure, manage, monitor, and troubleshoot an efficient Wireless network architecture, recommend sensible hardware and software, and integrate wireless access points, bridges, antennas, wireless controllers, and other wireless products. Progent can also help you build a thorough wireless network security plan that is well integrated with the security strategy for your entire corporate network.
MS Virtual Server Administration Website Specialists
Top MS Microsoft Virtual Server Professionals
Microsoft Virtual Server 2005, run on the Microsoft Windows Server operating system and powered by technology first developed by Connectix, provides the power necessary to accomplish hardware reduction, application upgrade, and server isolation projects via virtualization techniques in an enterprise-ready IT network with high expandability, manageability, and availability. Microsoft has targeted Virtual Server at businesses who want to enhance ROI in application development and piloting, migration from legacy mission-critical applications, and server consolidation. Progent's skilled Virtual Server consultants can assist your IT staff to evaluate and integrate MS Virtual Server.
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