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To download a concise printer-friendly datasheet summarizing Progent's two Network Monitoring Service Packages for medium size businesses, click:Network Monitoring Packages.

How can Progent help my company filter spam, email-borne viruses, and Directory Harvest Attacks?
ProSight Email Guard is Progent's spam and virus filtering service that uses the infrastructure of top information security vendors to deliver web-based management and world-class security for your email traffic. The hybrid architecture of Email Guard managed service combines a Cloud Protection Layer with an on-premises security gateway appliance to offer complete defense against spam, viruses, Denial of Service (DoS) Attacks, Directory Harvest Attacks (DHAs), and other email-based threats. The Cloud Protection Layer serves as a preliminary barricade and blocks most threats from making it to your network firewall. This decreases your vulnerability to inbound threats and saves network bandwidth and storage space. ProSight Email Guard's on-premises security gateway appliance provides a deeper level of analysis for incoming email. For outbound email, the on-premises security gateway offers anti-virus and anti-spam filtering, protection against data leaks, and email encryption. The on-premises security gateway can also assist Exchange Server to monitor and safeguard internal email that stays inside your corporate firewall.

Can Progent help us integrate Office 365 applications and cloud hosting services?
Office 365 is Microsoft's extensive suite of productivity applications and cloud-hosted services available on a monthly or annual subscription basis. Office 365 programs and cloud services are available in an array of product bundles intended for customers from individuals and home offices to enterprises. Progent can provide fast and affordable online access to consultants with in-depth knowledge of Microsoft, Mac, Apple iOS, and Android technology. Progent can help your business to understand the many subscription options available with Office 365 and integrate your information network with Office 365 so you realize top business value. Progent's Office 365 integration consultants support cross-platform networks that include Windows, macOS or OS X, and Linux operating systems. Progent can also help you to create and manage hybrid networks that seamlessly combine local and cloud products and services.

Can Progent help us integrate our network with Google Cloud Platform?
Progent's Google Cloud Platform planning and integration experts offer affordable online and onsite consulting to help organizations of any size to move any part of their critical network infrastructure to Google Cloud Platform (GCP). This can save management hassle and equipment expense and allow access to Google's cutting edge AI and machine learning tools. Progent can assist your IT team with every phase of Google Cloud Platform migration and troubleshooting including needs analysis, readiness evaluation, architectural design, testing, configuration, centralized administration, performance optimization, software license management, backup/restore mechanisms, and security strategies.

How can Progent help my business with a complex Active Directory deployment?
Progent's Microsoft-certified Active Directory experts have extensive experience troubleshooting complex Active Directory problems such as server replication problems, multi-domain partition configurations, damaged Active Directory objects, removal of evaluation software configuration objects in on-line AD systems, and repair of unsuccessful installations of Active Directory and AD-dependent applications. Progent is also proficient in using “expert only” Active Directory utilities like NTDSUTIL, DCDIAG and NETDIAG. Progent can also suggest deployment strategies that address key areas including AD naming conventions, hierarchical structure, IT management model, selection and structure of group policy objects, plus protection and auditing definitions. Progent can also analyze the implications of alternate server and service implementations on capability and performance. Progent can help companies to design and install deployments of Active Directory Domain Services by delivering Windows Server 2012 R2 consulting services and Windows Server 2016 hybrid cloud integration.

Does Progent support Microsoft Internet Information Services (IIS) for web hosting and development?
Internet Information Services (IIS), provided with Windows Server and Windows desktop, is a sophisticated server role for web site hosting and web software programming. The latest releases offer improved security, dependability, expandability, and troubleshooting while delivering significant improvements in automated and remote administration. Many familiar extensions to IIS have been integrated into newer releases such as the Request Filter Module (formerly known as URL Scan), which can block dangerous HTTP requests from being processed by web software. Progent's IIS experts can help your company to deploy IIS as well as the latest extensions to IIS Manager like the GUI for controlling FastCGI applications.

Can Progent help me maintain or upgrade my Exchange 2010 system?
Improvements in Exchange 2010 for software-driven voice messaging include voice-to-character translation for quickly searching your messages instead of playing back each message, automatic attendants to greet callers and help them to work through your voice mail menus, rules-based answering processes to forward or scan calls based on ID or contact information, and text messaging alerts concerning missed voice calls or messages. Although Exchange 2010 is still a widely used unified messaging platform, newer versions of Exchange Server have replaced it. Progent's Microsoft Exchange 2010 experts can help your company to manage and troubleshoot your existing Exchange 2010 deployment. Progent's Microsoft Exchange 2016 experts and Exchange Online cloud integration specialists can also help you analyze the cost benefits and engineering risks of upgrading to a current, release of Exchange.

How Can Progent help us with SQL Server 2014?
SQL Server 2014 incorporates major improvements in critical areas including performance, uptime, security, and cloud integration. SQL Server 2014 is the first release of SQL Server that includes in-memory capability that operates transparently across all types of applications including OLTP, enterprise data warehousing, and data analytics. Progent's Microsoft-certified SQL Server 2014 consultants can provide efficient online and on-premises consulting services including system design, configuration, administration, troubleshooting, and application development services to help organizations of any size to realize maximum business value from their SQL Server 2014 deployment. In case you are already running SQL Server 2014, Progent can assist you to perform a smooth transition to Microsoft SQL Server 2016.

Can Progent provide the support of a CISSP-certified cybersecurity consultant?
Progent's CISSP-premier network security consultants can help businesses of any size with any aspect of information system security. Progent can help create efficient cybersecurity systems that protect a small business against modern threats or Progent can design, configure, and monitor a comprehensive security strategy for hybrid networks that support local, online, and mobile users accessing network resources distributed over a mix of physical sites and various clouds.

Does Progent offer consulting services for Microsoft Office 365 Excel?
Progent's Microsoft-certified Office 365 Excel development experts offer cost-effective remote programming services for applications that use Office Excel or Office 365 Excel as a tool for specialized software. Progent can help your company to design, program, pilot, deploy, and administer new software; support and enhance legacy software; and upgrade programs built with older versions of Microsoft Excel to newer ones. Progent offers expertise with Excel VBA and Office Access program development and can help you to integrate Excel-powered applications to SQL Server or other external DBMs that can accommodate realtime information. Progent can also help your organization to implement solutions that combine Microsoft Excel with compatible Microsoft platforms such as Word, PowerPoint, Project, and SharePoint. Progent can also assist your company to migrate to more current Excel releases, including the advanced 64-bit release, and offers cost-effective remote virtual training in Excel that can be customized for a single person or large groups.

Does Progent offer support for Cisco's Firepower Series of NGFW Firewalls?
Cisco's Firepower Next Generation Firewalls provide a significant performance improvement compared to Cisco's popular ASA 5500-X firewalls and offer unified management of modern security features like application visibility and control, next-generation intrusion protection with risk prioritization, advanced malware protection, DDoS mitigation, and multi-node sandboxing. Progent's Cisco-certified CCIE firewall experts can help you to design and carry out an efficient upgrade to Cisco Firepower Series firewalls from legacy ASA 5500-X, ASA 5500, or PIX appliances and help you enhance Firepower appliances with Cisco's security services to create and centrally manage IT ecosystems that span local offices, data centers, private clouds and public clouds. For more information about Cisco's Firepower line of Next Generation Firewalls (NGFWs), refer to Cisco Firepower firewalls integration services.

Can Progent help set up secure and fault-tolerant email?
Progent can give small businesses fast access to a consultant with experience in MS Exchange 2016 Server upgrade support, Exchange Server 2013 DAG design, Exchange 2010 consulting, Windows Server 2016 Privileged Access Management and Storage Replica solutions, Windows Server 2012 R2 virtual networking consulting, Windows Server 2008 clustering support, and Microsoft System Center Data Protection Manager deployment in order to create an advanced fault-tolerant email solution that supports local workers, remote offices, telecommuters, and mobile workers. Progent's ProSight Email Guard is a spam filtering service that intercepts spam and email-based viruses and includes cloud-based disaster recovery via email spooling. Progent's CISSP and GIAC-certified network security professionals can help your company to create architectures, policies, and processes that optimize email security.

Can Progent help us integrate SharePoint 2016 with SharePoint Online?
Microsoft SharePoint Server 2016, intended for on-premises installations of the SharePoint content management platform, offers deep integration with SharePoint Online and Office 365 to allow hybrid environments that transparently unify local and cloud-based infrastructure and services. Other enhancements include fast deployment with the MinRole role-based topology installation feature, larger scale, higher performance, stronger cybersecurity, advanced analytics via Power BI integration, and a more engaging user interface for team projects. Progent's Microsoft-certified consultants offer affordable online and onsite consulting expertise, software development, and debugging services for businesses of any size who want to upgrade to SharePoint Server 2016 or SharePoint Online from prior versions of SharePoint. To find out more, visit SharePoint 2016 migration and hybrid integration support.

Can Progent help us keep our Cisco IOS software up to date?
If you includes Cisco appliances, you may be using an outdated release of Cisco IOS, the operating system used in virtually all Cisco router and the latest Cisco switches. Cisco frequently publishes updates to IOS in order to correct problems, plug security vulnerabilities, or add features. However, updating IOS and other Cisco OS platforms can be a challenge, depending upon your Cisco equipment and your system infrastructure. For example, there may be limited internal Flash storage that might cause a new OS release to execute incorrectly. Progent's Cisco CCIE-certified consultants offer a wide array of support services related to upgrading Cisco IOS or any other Cisco control software like IOS XR, CallManager or Unified Communications Manager. Progent can perform audits of your router software, recommend sensible updates, provision Cisco devices, copy software images/, activate and test your new software, optimize throughput, resolve issues, and train your network support managers how to utilize any significant new capabilities.

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