|2570 N. First Street, 2nd Floor
San Jose, CA 95131
||San Jose Network Support Services
||37053 Cherry Street
Newark, CA 94560
||Fremont Network Support Services
||26250 Industrial Blvd
Hayward, CA 94545
||Hayward Network Support Services
||1300 Clay Street
Oakland, CA 94612
||Oakland-Berkeley Network Support Services
||3790 El Camino Real
Palo Alto, CA 94306
||Palo Alto Network Support Services
||755 Baywood Drive, 2nd Floor
Petaluma, CA 94954
||Petaluma Network Support Services
||4695 Chabot Dr, Suite 200
Pleasanton, CA 94588
||Pleasanton Network Support Services
||6520 Lonetree Blvd
Rocklin, CA 95765
||Roseville Network Support Services
||1100 N Market Blvd
Sacramento, CA 95834
||Sacramento Network Support Services
||388 Market Street
San Francisco, CA 94111
||San Francisco Network Support Services
||2570 N. First Street, 2nd Floor
San Jose, CA 95131
||San Jose Network Support Services
||1900 S Norfolk, Suite 350
San Mateo, CA 94403
||San Mateo Network Support Services
||700 Larkspur Landing Cir
Larkspur, CA 94939
||San Rafael Network Support Services
||101 Cooper St, #4526
Santa Cruz, CA 95062
||Santa Cruz Network Support Services
||131 Stony Circle
Santa Rosa, CA 95401
||Santa Rosa Network Support Services
||3336 N Texas St
Fairfield, CA 94533
||Vacaville Network Support Services
||1261 Locust St
Walnut Creek, CA 94596
||Walnut Creek Network Support Services
More Questions and Answers
Can Progent help me maintain or upgrade my Exchange 2010 system?
Enhancements in Exchange Server 2010 for digital telephony include voice-to-character preview for quickly searching your voice mail rather than listening to each call, digital attendants to greet callers and assist them to work through your voice messaging system, rules-based answering processes to forward or scan calls depending on ID or contact data, and text messaging alerts concerning unanswered voice calls or messages. While Exchange 2010 is still a poplar messaging platform, newer releases of Exchange Server have supplanted it. Progent's Microsoft Exchange 2010 professionals can help you to maintain and repair your existing Exchange 2010 deployment. Progent's Exchange Server 2016 consultants and Office 365 Exchange Online cloud integration consultants can also assist you to assess the business benefits and engineering risks of upgrading to a modern, release of Exchange.
Does Progent support Cisco's legacy firewalls as well as next-generation ASA firewalls with Firepower Services?
The current Cisco ASA 5500-X Series of firewalls with Firepower Services provide significantly more bang for the buck than Cisco's previous PIX and ASA 5500 firewalls and have superseded the ASA 5500 and PIX firewalls for all new installations. Progent's Cisco-certified CCIE network experts can assist you to manage your current PIX or ASA 5500 firewalls and upgrade efficiently to Cisco ASA 5500-X firewalls with Firepower Services. Progent's consultants can provide remote and onsite help with ASA 5500-X firewalls with Firepower Services and can help your company to plan, integrate, tune, manage and debug firewall solutions based around Cisco ASA 5500-X firewalls with Firepower Services.
How can Progent help improve the fault tolerance of my network?
Progent's consulting services for high availability networking provide Microsoft and Cisco-certified network experts who will help you implement a robust network that incorporates key technologies and procedures for line-of-business applications. Progentís consulting professionals can assist you to implement a system infrastructure with features that include fault tolerant Internet access, system load balancing, zero-downtime data centers, cloud backup and restore, high-availability interoffice connections, and fault tolerant multi-site networks. Progent can also provide workplace recovery planning experts to help you design, validate, and document a disaster recovery process based on leading practices.
Can Progent help my business develop custom eCommerce applications?
Progent's network experts can assist you to develop web sites that are driven by sales and inventory programs to minimize the cost and maximize the reliability of on-line business. Progent can help you to configure a secure, reliable e-commerce infrastructure and design purpose-built web applications based on standard tools and or customize available software so that they support your special business needs. Progent offers online access to experienced Microsoft SQL Server developers and Oracle programmers and DBAs, and MySQL consultants to assist your company to carry out line-of-business development projects.
Can Progent Help with Oracle Database Administration and Application Development?
Progent can provide affordable access to an Oracle consultant for Oracle database administration services or an Oracle application programmer. Progent can assist you to create efficient mechanisms for critical Oracle database administration activities such as performance tuning, backup and restore strategies, and information security, or train your IT staff to follow industry leading practices for simplifying major administration tasks. Progent can also provide the services of a PL/SQL developer to assist you to design, test, troubleshoot, or port Oracle applications that can range from forms to data-driven web sites. Progent has skill using Oracle SQL Developer, SQL *Plus, and JDeveloper tools and can help you to optimize existing SQL programs using Oracle's SQL Access Advisor.
Can Progent help integrate and support Cisco unified communications and collaboration solutions?
Progent can provide remote or onsite help from a Cisco Certified Internetwork Expert (CCIE) specialist to help you to plan, install, manage and troubleshoot converged communications environments supported by Cisco Unified Communication technology in an in-house, cloud-based, or hybrid cloud deployment. Progent's Cisco-certified Unified Communications engineers have extensive experience assisting companies of any size to create collaboration solutions by delivering expert services that include Unified Communications Manager and Cisco CallManager system design and deployment, VoIP phones and soft phones setup, and Cisco wireless VoIP phone deployment. Progent's consultants can help you with Cisco's extensive portfolio of UC applications like Cisco Jabber, WebEx Meeting Center, Cisco Unity Express (CUE), Cisco Unified Contact Center Express, and Unified Mobility.
Does Progent offer support for Microsoft Dynamics NAV ERP software?
The updated release of MS Dynamics NAV ERP offers powerful new features including tailored Role Centers, enhanced business intelligence and reporting capabilities, and advanced workflow management. Progent's Dynamics NAV ERP consultants can provide programming, configuration and troubleshooting support to help your company to benefit from Microsoft Dynamics NAV. Progentís engineers can help you to connect MS Dynamics NAV to additional systems and programs. In addition, Progent can assist your organization to create and analyze databases so you can enhance your understanding of your operations, attract additional clients, refine your marketing campaigns, and build productive partnerships.
Can Progent help our business relocate our IT infrastructure?
Progent offers Microsoft and Cisco-certified IT experts who can assist you with a seamless computer network relocation to a new building or campus, including data center selection and deployment, project management, creating a comprehensive security plan that covers physical site security, ISP and telecommunications carrier selection and coordination, and efficient system updates. Progent can in addition help you to identify a colocation site to host your key applications, plan your installation, and provide continuing colocation site IT services.
Can Progent provide advanced consulting support for Cisco Catalyst, Nexus and Meraki switches?
Progent's Cisco-certified CCIE network technology consultants offer advanced remote and on-premises support and troubleshooting for Cisco's Catalyst, Nexus and Meraki series of fixed and modular switches for environments that run the gamut from small organizations and campus LANs to enterprise data centers and public clouds. Progent can help you to implement Cisco's quickly improving switch solutions to realize the speed, expandability, uptime, virtualization support, data protection and ease of management needed by your business. For information about Progent's consulting services for Cisco's market-leading portfolio of Catalyst switches, refer to Catalyst switch consulting services. For information about Progent's support for Cisco's Nexus family of switches, see Nexus switch consulting and troubleshooting services. For information about Progent's support for Meraki switches, refer to Meraki switches consulting and troubleshooting services.
What are the advantages of Progent's model for remote support?
The majority of computer system issues can be resolved immediately by Progent's group of remote support engineers. This minimizes lost productivity which can be caused by waiting for an on-site consultant to appear in person. In addition, many freelance consultants and IT consulting firms demand minimum on-site billing that can turn a 10-minute problem into a two-hour expense. Progentís model of charging per minute and billing only for service actually delivered allows Progentís remote support experts to resolve hundreds of small issues every day at the least feasible expense. Further, the confidence of having reliable access to Progent's large group of technical consultants opens the gates to a new world of powerful network solutions that typical small organizations might otherwise shy away from because of the risk of having insufficient expertise.
Does Progent offer special IT outsourcing packages for mid-sized businesses?Managed Network Monitoring Package
Comprehensive Network Monitoring Package
Progent can provide mid-sized companies in the and in major cities throughout the U two basic
outsourcing support packages built on Operations Manager:
To see a concise printer-friendly datasheet summarizing Progent's Network Monitoring Service Packages for mid-sized businesses, click:Network Monitoring Packages.
More Questions and Answers
If your small business is in the Napa Valley or anywhere in the San Francisco North Bay
and you require technical support, information technology outsourcing, or top-level services from a Microsoft or Cisco certified professional,
call 707-603-2323 or visit Contact Progent.