San Francisco North Bay
Napa Valley, Vallejo, Benicia, Calistoga:

Can Progent help us create a hybrid cloud solution based on Windows Server 2016
Progent's Microsoft-certified IT consultants offer Windows Server 2016 migration consulting services to help organizations of all sizes to design and carry out an efficient upgrade to Windows Server 2016 and Hyper-V 2016 based on a local, cloud-centric, or hybrid deployment model. Progent can assist your company to assess the value of Windows Server 2016 for your environment and can help you with any aspect of planning, configuring, administering or debugging your Windows Server 2016 and Windows Hyper-V 2016 solution. Progent can help your organization to take advantage of the many innovative disaster recovery and information assurance capabilities of Windows Server 2016 and Hyper-V 2016 like Windows Containers for isolating applications, Shielded Virtual Machines to protect against compromised administrators, Credential Guard, Just In Time (JIT) Privileged Access Management, VM load balancing, Storage Replica for zero-data-loss disaster recovery, plus multi-domain failover clusters.

Why should a small business outsource IT support?
Whether it means designing network infrastructure, setting up or outsourcing a Help Desk, deploying a new messaging system, or creating an web-based eCommerce system, outsourcing your IT support services can control expenses and minimize uncertainties, enabling IT service expenses to expand in a more linear and controlled way than is possible by building up a large, all-purpose in-house IT organization.

Can Progent help set up pilot systems to help our company test new technology?
Progent's Test and Training Lab located at the QTS Colocation Center in Sacramento is available for piloting mission-critical applications, creating cost-effective migration methodologies, evaluating and optimizing performance, designing or validating business continuity strategies, mitigating compatibility issues, and building training environments for the latest products and technologies. For Progent clients who lack adequate internal resources to assemble effective pilot systems, the lab reduces capital outlay and technical risk while keeping critical network projects on schedule.

Why does Progent recommend upgrading from Exchange Server 2003 to Exchange Server 2016 or later?
Microsoft Exchange 2016 provides important improvements over older versions of Exchange through innovations including native capability for high-availability mailbox server clusters known as Database Availability Groups or DAGs the ability to use low-cost disk storage to slash the expense of big e-mail inboxes, a feature-rich OWA web client compatible with more web browsers, sophisticated voice mail capability featuring voice-to-text translation, and a variety of mechanisms for enhancing security and regulatory compliance. Microsoft calculates that if judiciously configured, current versions of Microsoft Exchange can cut email costs by as much as 80%. Since Microsoft has stopped supporting Exchange Server 2003, organizations have an additional incentive to ask Progent's Exchange 2016 Server consultants about migrating to the newest release of Microsoft Exchange.

Can Progent help me integrate and manage iPhones connected to our network?
Progent's iPhone and iPad integration consultants can provide cost-effective remote assistance to assist you to plan, deploy, and troubleshoot any facet of your iPhone and iPad and Windows integration solution and is available for short-term tasks to help you through occasional technical roadblocks or long-term engagements to help you finish large-scale projects on schedule and within budget. Progent has expertise in on-premises, cloud-centric, or hybrid environments and can help you create or maintain a resilient, secure and efficient infrastructure that is best suited to your computing model. Progent also offers online and onsite training to help manage and use your iPhones and iPads in a safe, collaborative environment that maximizes the business value of your IT network.

What services are available from Progent for Microsoft Office Word and Office 365 Word?
Progent's Office Word and Office 365 Word consultants offer a broad selection of affordable online support services to help your organization to manage your current Microsoft Word environment or help you to move to a current version of Microsoft Office Word. Services offered by Progent's Word experts include VBA software development, identifying and fixing compatibility problems between different releases of Office Word, integrating Word with other Office apps like Office Excel and Outlook or with third-party data sources and add-ons,infrastructure optimization for dependable. reliable cloud access, security support, and smart phone and tablet synchronization, and online Office Word training classes tailored for your special requirements.

What security support does Progent offer for Linux/UNIX environments?
If you run a mixed-platform business network with Linux/UNIX and Windows servers, Progent offers Linux and Windows security expertise by giving you access to a CISSP-certified network consultant to assist your whole enterprise in a extensive selection of security concerns. CISSP Certification denotes mastery of an international standard for network security. ANSI (American National Standards Institute) has granted the CISSP credential accreditation in the area of data security under ISO/IEC 17024. Progent can give you access to a CISSP-certified consultant to help your business in a variety security areas such as: