Security and Compliance and Information Assurance Expertise
Napa Enterprise IT Systems
To get immediate online help with network security problems, companies in Napa California have access to expert support from Progent's certified security professionals. Progent's remote service staff is available to offer effective and economical help with security crises that are impacting the viability of your information system. Progent's security consultants are premier to support systems based on Microsoft Windows, Linux, Apple macOS and OS X, Sun Solaris, and popular versions of UNIX. Progent's wide array of services encompasses firewall technology, email security, protected network architecture, and business continuity preparedness. Progent's support staff has earned the world's top security certifications including GIAC (Global Information Assurance Certification) and ISSAP.
Progent provides remote security support on a by-the-minute model with no minimum times and without extra fees for sign-up or off-hour service. By charging by the minute and by delivering top-level support, Progent's billing structure keeps costs low and eliminates scenarios where quick solutions turn into big bills.
Our System Has Been Attacked: What Are We Supposed to Do?
In case your network is currently experiencing a network security emergency, refer to Progent's Urgent Remote Computer Support to see how to receive immediate aid. Progent has a team of certified network security specialists who offer online and on-premises assistance that includes threat containment, mitigation, recovery, forensics, and hardening of your security defense to protect against future exploits.
For businesses who have planned beforehand for being hacked, the formal incident handling model promoted by GIAC is Progent's recommended method of handling a serious security penetration.
Overview of Security Expertise
Coordinating computer security plus preparation for recovering critical data and systems following an attack demands a continual effort that entails an array of technologies and processes. Progent's security experts can help your organization at whatever level in your attempt to safeguard your information network, from security audits to creating a comprehensive security strategy. Important technologies covered by Progent's security engineers include Planning and Prevention, Information Restoration and Security Failure Analysis, and Managed Filtering of E-mail-Based Threats.
Planning and Building Protected Environments
Any business should develop a carefully thought out security plan that includes both preventive and responsive activity. The proactive plan is a set of steps that works to minimize security gaps. The reactive strategy defines activities to assist IT staff to assess the damage caused by an attack, remediate the damage, record the event, and revive network activity as quickly as possible. Progent can advise you how to build protection into your company processes. Progent can install auditing software, create and build a safe computer architecture, and propose procedures and policies to enhance the safety of your network. Progent's security experts are ready to assist you to configure a firewall, deploy secure offsite access to e-mail and information, and configure an efficient virtual private network.
If you are looking for an economical way for jobbing out your security administration, Progent's 24x7 Network Support Options feature continual remote system monitoring and quick resolution of emergencies.
Hybrid Cloud Solutions
Progent can assist your company you to design, deploy, manage and troubleshoot enterprise hybrid cloud solutions that include physical and cloud hosted resources and that comply with government and industry security standards. (Find out about Progent's Office 365 Exchange Online integration solutions with on-premises installations of Exchange, Azure enterprise hybrid cloud integration, Amazon Web Services enterprise hybrid cloud solutions, and Google Cloud Platform (GCP) planning and integration expertise.)
Data Recovery and Failure Analysis
Progent provides skill in restoring networks and computers that have been hacked, are quarantined, or have stopped working following a security penetration. Progent can show you how to assess the losses resulting from the attack, return your company to normal business operations, and recover data compromised owing to the event. Progent's certified engineers can also manage a thorough forensic analysis by going over activity logs and using other proven assessment techniques. Progent's experience with security problems minimizes your business disruption and allows Progent to suggest efficient measures to prevent or contain new attacks.
Ransomware Removal and Restoration Consulting
Progent offers the services of experienced ransomware recovery experts with the skills to restore a network damaged by a ransomware virus such as Ryuk, WannaCry, Hermes, or MongoLock. To find out more, see ransomware removal and restoration services.
Progent's Fixed-price Managed Services for Information Assurance
Progent's affordable ProSight line of network monitoring and management services is designed to provide small and mid-size businesses with enterprise-class support and cutting-edge technology for all aspects of information assurance. ProSight managed services available from Progent include:
ProSight Active Security Monitoring (ASM): Next Generation Endpoint Protection and Ransomware Defense
Progent's ProSight Active Security Monitoring (ASM) is an endpoint protection (EPP) solution that utilizes cutting edge behavior-based machine learning tools to guard endpoint devices as well as servers and VMs against new malware assaults such as ransomware and email phishing, which routinely get by legacy signature-based AV products. ProSight Active Security Monitoring protects on-premises and cloud-based resources and offers a single platform to manage the complete threat progression including filtering, detection, mitigation, remediation, and forensics. Key capabilities include one-click rollback using Windows Volume Shadow Copy Service and real-time network-wide immunization against new attacks. Read more about Progent's
ProSight Enhanced Security Protection: Unified Endpoint Security
ProSight Enhanced Security Protection (ESP) managed services deliver ultra-affordable in-depth security for physical and virtual servers, workstations, mobile devices, and Exchange email. ProSight ESP uses contextual security and modern behavior analysis for round-the-clock monitoring and reacting to cyber threats from all attack vectors. ProSight ESP provides firewall protection, intrusion alerts, endpoint control, and web filtering via leading-edge tools incorporated within one agent accessible from a unified control. Progent's data protection and virtualization experts can help you to plan and implement a ProSight ESP environment that meets your company's specific requirements and that helps you demonstrate compliance with legal and industry information security standards. Progent will assist you define and implement security policies that ProSight ESP will manage, and Progent will monitor your network and react to alarms that call for immediate action. Progent can also assist your company to install and verify a backup and restore solution such as ProSight Data Protection Services so you can recover rapidly from a destructive cyber attack like ransomware. Find out more about Progent's
ProSight Data Protection Services: Managed Backup and Recovery
ProSight Data Protection Services offer small and medium-sized organizations a low cost and fully managed solution for reliable backup/disaster recovery (BDR). For a fixed monthly rate, ProSight DPS automates your backup activities and enables fast restoration of critical files, apps and virtual machines that have become unavailable or damaged as a result of component failures, software bugs, natural disasters, human error, or malware attacks such as ransomware. ProSight Data Protection Services can help you protect, retrieve and restore files, folders, applications, system images, as well as Hyper-V and VMware images/. Important data can be protected on the cloud, to a local device, or mirrored to both. Progent's cloud backup consultants can deliver advanced support to set up ProSight DPS to be compliant with regulatory standards like HIPAA, FINRA, PCI and Safe Harbor and, whenever needed, can assist you to recover your business-critical data. Read more about ProSight Data Protection Services Managed Backup.
ProSight Email Guard: Spam Filtering, Data Leakage Protection and Content Filtering
ProSight Email Guard is Progent's spam and virus filtering service that uses the infrastructure of leading data security companies to provide web-based control and world-class security for your email traffic. The powerful architecture of Email Guard combines cloud-based filtering with a local gateway device to provide advanced defense against spam, viruses, Dos Attacks, DHAs, and other email-borne malware. The Cloud Protection Layer acts as a preliminary barricade and keeps most unwanted email from making it to your security perimeter. This reduces your vulnerability to external threats and saves network bandwidth and storage space. Email Guard's onsite security gateway appliance adds a further level of analysis for incoming email. For outbound email, the on-premises gateway provides AV and anti-spam filtering, policy-based Data Loss Prevention, and email encryption. The local gateway can also assist Exchange Server to track and protect internal email that originates and ends inside your security perimeter. For more information, visit ProSight Email Guard spam and content filtering.
ProSight Virtual Hosting: Hosted VMs at Progent's World-class Data Center
With Progent's ProSight Virtual Hosting service, a small or mid-size business can have its critical servers and apps hosted in a secure Tier III data center on a high-performance virtual machine host configured and maintained by Progent's network support professionals. With Progent's ProSight Virtual Hosting model, the customer retains ownership of the data, the operating system platforms, and the applications. Because the system is virtualized, it can be ported easily to an alternate hosting environment without a lengthy and technically risky reinstallation process. With ProSight Virtual Hosting, you are not locked into a single hosting provider. Learn more about ProSight Virtual Hosting services.
ProSight IT Asset Management: IT Documentation and Password Management
Progent's ProSight IT Asset Management service is a cloud-based IT documentation management service that makes it easy to capture, maintain, retrieve and protect information about your IT infrastructure, procedures, business apps, and services. You can quickly locate passwords or IP addresses and be warned about upcoming expirations of SSL certificates or domains. By updating and organizing your network documentation, you can eliminate up to 50% of time wasted searching for vital information about your IT network. ProSight IT Asset Management features a common repository for holding and collaborating on all documents related to managing your network infrastructure such as standard operating procedures (SOPs) and How-To's. ProSight IT Asset Management also offers a high level of automation for collecting and relating IT data. Whether you’re making improvements, performing maintenance, or reacting to an emergency, ProSight IT Asset Management gets you the information you require as soon as you need it. Learn more about ProSight IT Asset Management service.
Special Security Services Available from Progent
Progent's certified security engineers offer unique consulting support in vital areas of IT protection such as:
Information Risk Audits and Security Compliance Assessment
Progent offers expertise with information risk evaluation utilities like Microsoft Baseline Security Analyzer or LANguard from GFI for performing a variety of automatic network tests to uncover possible security problems. Progent has broad skills with these and similar tools and can assist you to analyze assessment results and react appropriately. Progent's certified security engineers also offer web application testing and can perform thorough assessments of enterprise-wide security to determine your organization's compliance with important industry security standards such as FISMA, NIST, and ISO 17799. Also, Progent can evaluate the strength of your wireless protection including stationary wireless appliances as well as portable handsets. Learn the details about Progent's Information Risk Audits and Compliance Assessment.
Cisco Security, PIX and ASA Firewall, VPN, Aironet and Meraki Wi-Fi Consulting
Progent's Cisco Certified Internetwork Experts and Cisco Certified Network Professionals can provide world-class technical support for Cisco's entire range of protection and Virtual Private Network technologies including PIX 500 Series Firewalls and ASA 5500 Series Firewalls, the Catalyst Firewall Services Module, secure broadband and IS routers, Aironet wireless access points, Meraki cloud-managed APs, and Catalyst Series switches. Get additional details concerning Cisco Security, Virtual Private Network (VPN) and Wireless Consulting.
Other Firewall and Virtual Private Network (VPN) Solutions
As well as being expert in a wide array of security technologies available from Microsoft and Cisco, Progent can provide businesses of any size expert engineering services for solutions from other important firewall and Virtual Private Network (VPN) suppliers. Progent's consultants offer:
- Check Point Consulting
- WatchGuard Help
- Juniper/NetScreen Integration
- SonicWall Expertise
- Symantec Corp Help
Stealth intrusion checking is a key technique for helping organizations to find out how exposed their IT environments are to real-world attacks by showing how well corporate protection processes and mechanisms stand up against authorized but unannounced penetration efforts instigated by veteran security engineers utilizing the latest intrusion techniques. Read more information about Progent's Penetration Testing Services.
Certified Information Security Manager (CISM) Security Support Services
CISM defines the fundamental competencies and international standards of service that computer security managers are expected to achieve. It provides business management the confidence that consultants who have earned their accreditation possess the background and skill to provide efficient security management and engineering support. Progent can provide a CISM support professional to assist your enterprise in critical security disciplines including data protection governance, vulnerability assessment, information protection process management, and incident response support.
Learn the details about Progent's Certified Information Security Manager (CISM) Security Consulting Expertise.
Certified Information Systems Security Professionals (CISSP) Security Support Expertise
Progent's CISSP experts are security engineers who have been awarded CISSP accreditation as a result of demonstrated professional work, extensive study, and formal examination. CISSP Certification recognizes mastery of a worldwide standard for IT security. ANSI has given the CISSP status accreditation in the area of information security under ISO/IEC 17024. Fields of knowledge included under CISSP include cybersecurity administration practices, security design and models, access control methodology, applications development security, operations security, physical security, encryption, communications, network security, and disaster recovery planning.
Get more information about Progent's Certified Information Systems Security Professionals (CISSP) Support Services.
CISSP-ISSAP Certified Experts for Secure Network Infrastructure
Progent's ISSAP Certified security consultants are specialists who have earned ISSAP accreditation as a result of rigorous examination and extensive hands-on work with information security architecture. ISSAP security experts have acquired comprehensive knowledge of access control systems and methodologies, telecommunications and network infrastructure protection, cryptography, requirements analysis, business continuity and DRP, and physical security. Progent's ISSAP-certified security consultants can assist your business with all phases of architecture security.
Read the details about Progent's ISSAP Accredited Secure System Architecture Consulting Services.
CISSP-ISSEP Premier Cybersecurity Engineering Consultants
Cybersecurity consultants with CISSP-ISSEP (Information Systems Security Engineering Professional) certification have proven their ability to provide enterprises with the services expected of a senior systems engineer, information assurance systems engineer, information assurance officer, information assurance analyst, or senior security analyst. Progent can provide the support of a certified CISSP-ISSEP network security consultant to assist your enterprise to utilize current system security engineering theory and processes in system development, evaluate system security designs according to security engineering best practices, produce cohesive system designs that incorporate compliant cybersecurity mechanisms for all critical system functions, define efficient design and configuration strategies to provide protection for operations, perform in-depth risk analysis, and propose practical cybersecurity models that balance your operational requirements with your organization's tolerance for risk.
Find out more about Progent's CISSP-ISSEP Network Security Engineering Consulting Services.
Certified Information Systems Auditor (CISA) Consulting Expertise
The Certified Information Systems Auditor (CISA) credential is a prestigious achievement that indicates expertise in IS security audit and control. Certified by the American National Standards Institute, the CISA accreditation has candidates undergo an exhaustive examination overseen by the ISACA professional group. Progent offers the services of a CISA-Premier security audit engineer able to help companies in the fields of information systems audit services, IT administration, systems and architecture lifecycle, information technology support, safeguarding data resources, and business continuity preparedness.
Get additional information about Progent's Certified Information Systems Auditor (CISA) Consulting Expertise.
CRISC IT Risk Mitigation Consultants
The Certified in Risk and Information Systems Control (CRISC) certification program was initiated by ISACA to verify an IT professional's skills to design, deploy, and maintain IS control mechanisms to reduce risk. Progent offers the services of a CRISC-certified engineer to assist you to create and execute a workplace continuity or disaster recovery plan that follows leading practices identified by CRISC and geared to match your company's risk appetite, business goals, and budgetary guidelines. Progent's network risk mitigation expertise is complementary to the services available from Progent's CISA-Premier security engineers for objectively auditing your IT control mechanisms and also with the services of Progent's CISM support professionals for designing company-wide security policies and procedures.
Get more details concerning Progent's CRISC-certified IT Risk Mitigation Expertise.
GIAC Professional Expertise
GIAC (Global Information Assurance Certification) was established in 1999 to validate the knowledge of computer security experts. GIAC's mission is to verify that a certified professional has the knowledge necessary to provide services in key areas of network, information, and program security. GIAC certifications are acknowledged by companies and government organizations around the world including U.S. National Security Agency. Progent can provide the support of certified security engineers for any of the security services addressed within GIAC certification programs such as assessing IT infrastructure, security incident response, intrusion detection, web-based services security, and security information and event management (SIEM) solutions.
Learn more details concerning Progent's GIAC Information Assurance Services.
Depend on Progent for Computer Security Expertise
If your company is situated in Napa California and you want network security support services, phone Progent at
An index of content::
Microsoft SBS Server Consult
SBS 2003 Remote Consulting
Microsoft Small Business Server (SBS) is a low-cost collection of essential servers that provides the basis for a powerful but easy-to-manage IT network. The integration requirements of the Microsoft .NET components included with Microsoft Small Business Server 2011 requires an IT expert with hands-on expertise and broad knowledge in designing and implementing cohesive end-to-end information technology solutions. Progent's Microsoft-certified consultants have broad backgrounds with the technologies incorporated in SBS 2011 and Microsoft SBS 2008. This expertise ensures you success in installing, managing, and servicing network environments powered by the SBS suite of servers and applications.
Open Now Technical Services Small Office
Small Office Server Support
Progent's Microsoft and Cisco certified network engineers can provide expert help with a wide range of products and technologies and can provide that assistance remotely anywhere in the U.S. or onsite in select cities throughout the United States and anywhere in California. Progent provides online support for networks based on Microsoft Windows, UNIX, Linux, Sun Solaris, or Apple macOS and OS X, or for systems that include a combination of Microsoft Windows and UNIX/Linux technology. Progent also can provide access to the expertise of Cisco CCIE network specialists for the toughest network problems, as well as the the support of CISSP-qualified security engineers to assist with complex security planning and problem solving. Progent has delivered online network support to businesses in all 50 states in the United States.
Online Technical Support Microsoft Exchange
Exchange 2013 Configuration Support and Help
Exchange Server 2013 incorporates significant enhancements to the functionality of Microsoft Exchange Server 2010 and delivers powerful innovations as well as a redesigned architecture. These enhancements favorably impact key areas such as ease of administration, availability, security, operational costs, collaboration, scalability, performance, cross-version interoperability, and the user experience. Progent's Microsoft-certified Exchange 2013 consultants can assist your organization to evaluate the possible business benefits of upgrading to Microsoft Exchange 2013, create an efficient test and deployment strategy, and train your IT team to maintain your Exchange Server 2013 environment. Progent also offers ongoing remote consulting and support and management for Microsoft Exchange Server 2013.
Microsoft Certified Support RDBMS
Database Applications Professionals
Progent's Microsoft-certified database developers can provide businesses of any size online support for popular RDBMS platforms such as Microsoft SQL Server, Oracle, MySQL, and Microsoft Access. Consulting services available from Progent include software installation and configuration, application design and programming, management services, replication and synchronization solutions, storage management, performance optimization, migration, information security, backup/restore options, troubleshooting, and training.
24-Hour Support Outsourcing Meraki Outdoor Wi-Fi AP
Meraki 802.11ac Access Point Engineer
Progent's Cisco Meraki Wi-Fi access point experts provide remote and onsite support to assist businesses of all sizes to plan, deploy, manage, upgrade or debug Wi-Fi networks that utilize Cisco Meraki APs. Progent can help you to set up and manage Cisco's Meraki-based wireless networks for sites that range from a teleworker's home or a branch office to a campus or a nationwide enterprise. Progent can also assist you to integrate other Cisco products such as Catalyst and Nexus switches, ASR routers and firewalls to create a cohesive network infrastructure that delivers the same connectivity, performance, security compliance, ease of management and uptime for wired and Wi-Fi users irrespective of their mobility or device.
Online Support Services SQL Server 2012
SQL Server 2012 Remote Technical Support
Progent can provide the expertise of Microsoft-certified consultants and experienced software programmers, DBAs, project management experts, network infrastructure engineers, business continuity planning specialists, and certified data security consultants to help you to evaluate the potential benefits of Microsoft SQL Server 2012 for your organization, install test systems at your datacenter or at Progent's lab, design and execute out a smooth transition to SQL Server 2012 from previous versions of SQL Server or from other database solutions, and configure a cost-effective and safe network infrastructure that lets you realize the full strategic benefit of Microsoft SQL Server 2012.
Meraki Switch Topology Remote Technical Support
Support Services Meraki and Catalyst Switch
Cisco's Meraki line of access and distribution switches are designed for sites ranging from small branches to campuses. Progent's Cisco-certified CCIE consultants can provide cost-effective online expertise to assist you to design and deploy an efficient network solution that incorporates Meraki MS switches, streamline network monitoring and administration with Meraki's cloud-based management architecture, define policies to maintain compliance, develop and validate a disaster preparedness plan, and resolve technical issues related to any facet of your Meraki ecosystem. Progent can also help your company to connect Meraki switches with Cisco's Nexus or Catalyst data center switches and with Meraki wireless APs to build a unified networking solution.
Windows Server 2003 Online Troubleshooting
Remote Troubleshooting Windows 2003
The sophistication and connectivity requirements of Microsoft Windows Servers calls for a network consulting team with hands-on expertise and in-depth familiarity with designing and integrating seamless, comprehensive network technology systems. The background of Progent's Microsoft-certified experts, which averages over 10 years working with Microsoft technology, assures you success configuring Windows Server 2008 and Windows Server 2003 to match optimally with your business goals. Progent’s consulting services can help you with planning, installing, managing, and troubleshooting Windows Server systems that maximize the productivity of your computer system. Progent’s consultants can assist you with Windows 2008 R2 Server, Windows 2003 Server, Windows 2000 Server, or Windows NT Server as well as Windows 8, Windows 7, Windows XP, Vista and other clients.
Troubleshooting Remote Monitoring and Reporting
24x7 Remote Technical Support MOM 2007
Even if your business has a minimal network services staff and a modest technology budget, your information system can still feature the same high availability and performance that once needed a large in-house service group. Progent's 24x7 Network Support Services for small businesses combine the expertise of world-class Microsoft-expert and Cisco-premier IT consultants, the most recent network management software for 24x7 monitoring and alerts, and economical support programs such as a help desk call center to keep your vital network applications and hardware up and running.
Engineers Office Word 2007
Office Word forms Consulting
Progent's certified Office Word and Office 365 Word consultants can provide a wide selection of affordable online support services to help your organization to maintain your current Microsoft Word environment or help you to move to a newer version of Office Word. Support offered by Progent's experts include VBA software development, isolating and fixing compatibility problems between different versions of Word, integrating Word with different Office applications like Office Excel and Microsoft Outlook or with 3rd-party platforms and add-ons,infrastructure enhancements for dependable. reliable cloud connectivity, security and compliance support, smart phone synchronization, and remote training customized for your special requirements.
Redundant Internet Support and Integration
High Availability Internet Connections Remote Support
Progent's Cisco-authorized network experts can help you create an affordable, 24x7 Internet configuration solution that can deliver 24x7 Internet connectivity via a broad array of fault tolerant Internet access technologies including non-stop BGP, automatic fail-over, and redundant ISPs. Progent offers CCIE consultants to show you how to utilize the latest technology for 24x7 Internet access to build an affordable, fully redundant Internet interface with automatic failover and other capabilities to create non-stop Internet connections.
Microsoft and Apple Mac Desktop Technical Support Firms
Microsoft and Mac Desktop Server Support
Progent can deliver a wide array of affordable support services to assist your business to deploy, configure, troubleshoot, and manage workstations and laptops based on Microsoft Windows, Apple macOS and OS X, or popular editions of Linux. Progent can offer onsite or online help for single machines or notebooks or work with you to design and implement a company-wide migration to new or updated OS platforms and business applications. Progent can also supply consultants and technicians to assist you to plan for and implement a site relocation or merger organized to produce the least possible interruption to your business.
Remote Troubleshooting Teleworker Endpoint Management
Immediate Remote Workforce Endpoint Management Remote Support Services
Progent can help small and medium-size companies to install centralized endpoint management and monitoring platforms for maintaining endpoint devices operated by work-from-home employees.
Microsoft Consulting Best Practices Outsourcing IT Support
Best Practices IT Consulting Services
Progent’s team of Microsoft and Cisco Premier Certified consultants average more than a decade of hands-on industry experience, in the trenches of IT support, performing a broad range of IT tasks for an extensive array of businesses. Each Progent consultant shares a refined set of personal best practices which are combined into company-wide best practices standards that Progent teaches its support personnel. This ensures that you get not just world-class IT skills, but also a support engineer with proven methods for using technical knowledge to repair actual network problems quickly.
Consultant ProSight Small Business Private Clouds
Professional Private Cloud Integration
Progent's ProSight Virtual Hosting service provides complete hosting of a small company's production servers in an environment that delivers the maximum degree of availability and expandability and is in addition easy to transfer to another host. ProSight Virtual Hosting options are built on mature virtualization techniques that allow small and midsize businesses with multi- platform IT systems to economize dramatically on the costs of capital investments, system maintenance, and network administration while benefiting from enterprise-class reliability and an unprecedented level of vendor independence.
Microsoft Exchange Server Network Admin Companies
Urgent E-Mail Information Technology Consultants
Progent's Microsoft-certified consultants have 20 years of experience providing electronic messaging and unified email/telephony solutions for businesses. Progent offers economical Microsoft Exchange Server support services to enhance email security and virus defense, provide fault tolerant email, and facilitate remote and wireless email connectivity. Progent’s Microsoft Exchange consulting and support offerings can assist you in planning and deploying a Microsoft Exchange update or a migration from a legacy SMPT system or outdated Microsoft Email software such as Exchange 5.5 to Microsoft Exchange Server 2010.
Microsoft and Cisco MySQL WorkBench Development Companies
MySQL migration Engineers
Progent offers affordable remote access to an Oracle-certified MySQL RDBMS DBA or software programmer and can assist organizations of any size to configure and support MySQL within a reliable network environment that provides advanced performance, scalability, and security. Progent also has proven skill helping companies port databases from Oracle to MySQL.
Support Apple macOS and OS X
iPad Consultant
Progent's consultants can provide macOS and Mac OS X users a range of services such as desktop support, Apple macOS and OS X expertise, Mac co-existence with Windows environments, Microsoft Entourage and email expertise, network protection services, and one-on-one education. Progent can help businesses to migrate to macOS from Mac OS X or other earlier editions of Apple Mac OS X and Progent can offer help with macOS and Mac OS X applications. Progent's specialists in Apple technology can also help your business with iPhone integration and Apple iPad management, or moving to Apple's iCloud. For computer environments based exclusively on Mac OS X or for networks incorporating a combination of Mac, Linux and Windows based servers and desktops, Progent's Apple, Cisco, and Microsoft consultants have the background and depth to deal with the complexity of designing, configuring and supporting a network infrastructure that is available, secure, fast and aligned with your company's objectives.
Nexus Switch OTV Professionals
Nexus Switch Latency Computer Consultants
Nexus series switches are designed to provide the performance, expandability, availability, cloud readiness, density, security and ease of management needed to act as the foundation of an enterprise data center. Progent's Cisco-certified Nexus switch consultants can provide online and on-premises support expertise to assist your IT staff to create an optimal switch architecture, build test systems to confirm your switching solution, install and configure Nexus switches, define and enforce effective policies, run security vulnerability evaluations, configure advanced monitoring, fully utilize resources through virtualization, troubleshoot switching and routing issues, maximize performance, perform capacity planning, and set up the powerful high-availability (HA) capabilities available for Nexus family of switches. Progent can also assist you to migrate non-disruptively from outdated Nexus models or Cisco Catalyst switches to current Nexus platforms.
Windows Server 2019 Hybrid Solutions Engineer
Windows Server 2019 LEDBAT Outsourcing
Progent's certified Windows Server 2019 consultants can help your organization to plan and carry out a cost-effective migration to Windows Server 2019 using existing system architecture or a new cloud-hosted or hybrid deployment model. Microsoft Windows Server 2019 offers significant improvements in scale, performance, ease of management, virtualization, security and compliance, hybrid local/cloud integration, availability, and container support.
Remote Access On-site Technical Support
Biggest Online Troubleshooting VPN
Progent’s Cisco Security/VPN consultants and CCIE and CCNP certified support staff can help your small or mid-size company integrate and maintain Cisco’s security and VPN products including routers, switches, firewalls, intrusion detection systems and VPN access concentrators. Cisco VPN solutions include both remote connectivity and site-to-site VPNs with Cisco IOS Software and Advanced Integrated Module hardware encryption cards, and hardware appliances, such as a VPN concentrator, router, Cisco PIX Firewall, or dedicated VPN server for dial-up services. Cisco VPN products are easy to manage and provide the flexibility to evolve with your changing business needs. Progent’s Cisco-Premier network consultants support Cisco’s complete family of products targeted at eliminating information theft, virus and worm assaults, DDoS attacks, and other security risks to your information system. Progent can help you deploy Cisco products to get secure connectivity, intrusion protection, and comprehensive Identity services based on Cisco ACS using RADIUS security and TACACS to create a central client access control foundation for user certification, permissions, and tracking from a graphical Web interface.
Immediate ISA 2004 Server Setup and Support
ISA 2004 Standard Edition Server Remote Support
Progent's Microsoft-certified ISA Server consultants have extensive experience with Internet Security and Acceleration Server configuring Microsoft ISA Server-based security installations for information systems with many sites, mobile users, and line-of-business eCommerce applications. Progent's Microsoft Firewall experts can help your small business in designing and implementing a configuration of ISA 2000 Server or ISA Server 2004 that supports your network protection needs without adversely limiting your network productivity. Progent's consultants can help you upgrade from Microsoft Proxy Server from Microsoft ISA 2000 to Microsoft ISA 2004 Enterprise Edition Server, Microsoft ISA 2004 Standard Edition Server, or other up-to-date editions of ISA Server.
Award Winning WLAN Site Survey On-site Technical Support
Top Engineer Remote Wireless Site Survey
Progent’s Wireless Site Survey makes it easy to design and install a WiFi network customized for your environment, offering your business a wireless solution that has the coverage, performance, capacity, QoS, security, and roaming capability your company requires. Progent's Wireless Site Survey services are available either as an economical online service or as a more detailed on-premises service.
CRISC Certified Technical Support Services
Largest CRISC Certified Risk Monitoring Technical Consultant
Progent's disaster recovery planning and business continuity professionals can help you design a disaster recovery plan in case of an IT network disaster. Progent can show you how to create a comprehensive disaster recovery strategy that incorporates scheduled disaster recovery evaluations and drills. Progent's Microsoft and Cisco-authorized professionals can also help you build an affordable, high-availability network architecture that addresses availability issues involving a wide range of infrastructure technologies and processes.
Dynamics GP eConnect Consulting
Top Ranked Services Dynamics GP Continuum
Progent's expert application designers and software developers can assist your business to create enhancements to Microsoft GP that address the special requirement of your business without losing the benefits of seamless Windows integration. Progent can also provide expertise with a selection of software development technologies that can be used to create user-interface and data integrations with Microsoft GP/Great Plains. These integration tools include Microsoft Dexterity, Modifier, Visual Studio Tools for Microsoft Dynamics GP, Continuum, eConnect, Web Services for Microsoft Dynamics GP, and Integration Manager.
Microsoft Virtual PC for Mac Remote Support Services
Outsourcing Windows PC Simulation on Apple macOS
For businesses that have a mix of Mac and Microsoft Windows computers, there are two basic alternatives for running Microsoft Windows-only software on macOS or OS X: remote access to a physical Windows PC or local emulation of a Windows operating system on a computer. Microsoft's Remote Desktop Connection Client for Mac allows you to attach a Mac to a networked Windows-based PC to run Windows programs and share system resources. Microsoft's Virtual PC for Mac emulates Windows on an Apple Mac system so that you can run Windows software locally. Progent's Mac technology support experts can assist your business to manage these solutions for using Windows applications on your Macs and can also assist you to evaluate and install third-party solutions for Microsoft Windows PC simulation.
Idaho IT Consulting
Idaho Computer Firms
If your company does not require emergency online help but expects to need technical services with your network soon, you can conserve time and expenses and guarantee that the appropriate expertise will be ready when you need it by contacting a Progent sales specialist and registering as a client. For details, call 800-993-9400 or send email to information@progent.com.
Computer Security Specialist Juniper Junos CLI
Juniper Junos Security Firm
Progent's Juniper-certified network engineers can help you utilize Junos OS and the Junos platform of network management applications to configure, administer, and monitor Junos-powered devices; migrate to the Junos OS operating system from other Juniper software platforms such as ScreenOS; and upgrade your Juniper routers, switches, and gateways to the latest version of Junos OS.
Microsoft and Cisco Certified Expert Supplemental Call Center Remote Support Services
Cisco Certified Experts Co-managed Help Desk Consulting Services
Progent's Standard Help Desk Services offer a comprehensive service desk solution that handles all aspects of online Level 1 desktop technical support from service requests through ticketing, remote desktop control, progress tracking, problem solving, and reporting. Support services are provided at a substantial discount off Progent's normal Level 1 desktop support rates, and Progent offers the option of fast as-needed escalation to Level 2 and Level 3 experts to resolve complex issues.
Consult Remote Computer Support
Onsite Support On-site Technical Support
For medium-size businesses looking for network consulting services, Progent offers a variety of alternatives such as on-site service, on-line assistance, off-site Help Desk, 24x7 support with automatic network monitoring, temporary staffing, business relocation services, software programming, and professional consulting. For midsize businesses in California or other regions serviced by Progent's field engineers, Progent provides expert in-person support for solving technical problems rapidly and affordably.
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