Cybersecurity and Information Assurance Consulting
Napa Enterprise and Small Business Information Network Systems
For fast online help with network security problems, companies in Napa California can find high-level support from Progent's security engineers. Progent's remote support staff is available to offer effective and affordable help with security issues that threaten the productivity of your information system. Progent's security consultants are premier to provide help for environments powered by Microsoft, Linux, Apple macOS and OS X, and major versions of UNIX. Progent can deliver advanced guidance for vital cybersecurity and recovery technologies like AI-based End Point Protection and Response, MDR (Managed Detection and Response), complete system restoration testing, immutable backup, and off-premises backup. Progent's broad range of consulting services covers firewall technology, email filtering and encryption, protected system design, and business continuity planning. Progent's technical support staff has been awarded the industry's most advanced security accreditations including Certified Information Systems Auditor and ISSAP.
Progent offers online security assistance on a per-minute model without minimum call duration and no extra charges for setup or off-hour support. By charging by the minute and by providing top-level help, Progent's pricing structure keeps expenses under control and eliminates scenarios where quick solutions entail major expenses.
Ransomware Hot Line: 800-462-8800
Ransomware requires time to steal its way through a target network. Because of this, ransomware assaults are typically unleashed on weekends and at night, when IT staff may take longer to become aware of a break-in and are least able to organize a rapid and coordinated defense. The more lateral progress ransomware can manage within a victim's network, the longer it will require to recover core IT services and damaged files and the more data can be stolen and posted to the dark web. Progent's Ransomware Hot Line is intended to guide organizations to carry out the time-critical first steps in responding to a ransomware assault by stopping the bleeding. Progent's remote ransomware engineers can help businesses to locate and isolate breached devices and guard clean resources from being compromised. If your network has been penetrated by any version of ransomware, act fast. Get help quickly by calling Progent's Ransomware Hot Line at 800-462-8800.
Our Network Has Been Hacked: What Are We Supposed to Do Now?
If your network is currently experiencing a security emergency other than ransomware, refer to Progent's Urgent Online Computer Help to see how to get fast help. Progent has a pool of veteran cybersecurity specialists who can provide remote and on-premises support that includes threat containment, mitigation, recovery, forensics, and enhancement of your security defense to guard against future exploits.
For businesses who have prepared carefully for being hacked, the formal post-attack response procedure outlined by GIAC is Progent's recommended method of reacting to a major security penetration.
Introduction to Progent's Security Support Services
Managing computer protection and preparation for recovering vital information and functions following an attack demands an on-going program involving a variety of technologies and procedures. Progent's certified security professionals can assist your business at any level in your efforts to safeguard your IT system, ranging from security evaluation to creating a complete security plan. Key areas supported by Progent's security consultants include Planning and Implementation, Data Restoration and Security Failure Analysis, and Outsourced Filtering of E-mail-Based Threats.
Planning and Implementing Secure Networks
Any organization should develop a carefully considered security strategy that includes both preventive and reactive elements. The pre-attack plan is a collection of steps that helps to reduce vulnerabilities. The post-attack plan specifies procedures to assist IT staff to assess the damage caused by an attack, remediate the damage, record the experience, and revive network activity as quickly as possible. Progent can show you how to incorporate protection into your company processes. Progent can configure scanning utilities, create and build a secure IT infrastructure, and propose processes and policies that will optimize the safety of your information system. Progent's security professionals are available to help you to set up a firewall, design protected offsite access to e-mail and data, and configure an effective virtual private network (VPN).
If you are looking for an affordable way for jobbing out your network security management, Progent's 24x7 Network Support Services include continual online system monitoring and fast response to problems.
Hybrid Cloud Solutions
Progent can assist your IT team you to plan, deploy, manage and repair enterprise hybrid cloud solutions that include local and cloud resources and that are compliant with government and industry data security requirements. (Learn about Progent's Microsoft 365 integration solutions with on-premises Exchange deployments, Microsoft Azure enterprise hybrid cloud integration, Amazon Web Services (AWS) enterprise hybrid cloud solutions, and Google Cloud planning and integration expertise.)
Data Recovery and Failure Analysis
Progent has skill in recovering networks and computers that have been compromised, are in question, or have ceased to function because of a security breakdown. Progent can show you how to evaluate the losses caused by the assault, restore ordinary functions, and retrieve data compromised as a result of the attack. Progent's certified specialists can also manage a thorough forensic analysis by examining activity logs and utilizing other proven forensics tools. Progent's experience with security consulting minimizes your business disruption and permits Progent to suggest effective measures to prevent or mitigate new attacks.
Ransomware Cleanup and Recovery Expertise
Progent offers the services of experienced ransomware recovery consultants with the knowledge to reconstruct a network compromised by a ransomware virus like Ryuk, WannaCry, Hermes, or MongoLock. To learn more, visit ransomware removal and recovery services.
Work-from-Home Cybersecurity Solutions
Work-from-Home (WFH) employees typically utilize their own computing devices and usually operate in a unsecured physical area. This situation multiplies their susceptibility to malware attacks and requires judicious deployment of corporate firewalls, anti-malware tools, MFA-based identity verification, remote monitoring, extensive end-user training, and the development of policies built on leading practices. Progent's veteran group of telecommuter solutions consultants can assist your business to plan, implement and maintain a compliant security solution that protects vital IT assets in networks that include telecommuters and hybrid workers.
Patch Management Services
Progent's managed services for patch management provide businesses of all sizes a versatile and cost-effective alternative for assessing, testing, scheduling, applying, and documenting updates to your ever-evolving IT system. In addition to maximizing the security and reliability of your IT environment, Progent's patch management services permit your IT team to focus on more strategic projects and tasks that derive the highest business value from your information network. Learn more about Progent's patch management services.
Extended Detection and Response Based on SentinelOne
SentinelOne's Singularity product family is a subscription-based, cloud-centered cyberthreat defense platform that includes computer learning algorithms and professional services to deliver enterprise-class endpoint detection and response (Singularity EDR) and extended detection and response (Singularity XDR). SentinelOne's compact agents can be installed in minutes to protect endpoints against increasingly sophisticated assaults such as ransomware, familiar and brand-new malware, trojan viruses, hacking tool sets, memory exploits, malicious scripts, destructive macros, and living-off-the-land abuse. Progent is a certified SentinelOne Partner and dealer and manages thousands of endpoints protected by SentinelOne Singularity technology. SentinelOne is always the first EDR response tool deployed by Progent to gain control and visibility of a client's network at the outset of a ransomware recovery emergency. For more information, refer to Progent's SentinelOne-based Extended Detection and Response (XDR) expertise.
Consulting Services for Horizon3.ai's NodeZero PEN Testing Platform
NodeZero from Horizon3.ai is a cutting-edge penetration test (pentest) product family that supports repeated, simultaneous, programmable testing of your network to help you identify, rank, remediate, and confirm cybersecurity weaknesses before threat actors can take advantage of them. NodeZero pentests can strategically plant so-called tripwires such as fake credentials to find out when your environment is currently under attack across high-risk attack paths. Tripwires generate sufficient information to make it possible to react promptly with your SIEM tools and procedures before an attacker can compromise your environment. Progent offers the expertise of a NodeZero Certified Operator who can assist you to use NodeZero to perform thorough pentests of your perimeter and your internal IT infrastructure in order to determine your current security profile. Progent can also assist you to harden your existing network security and can help you to design and implement a cohesive cybersecurity strategy that simplifies management and provides maximum protection for on-prem, cloud-based, and perimeter IT assets. To find out more information about Progent's threat assessment solutions based on on NodeZero's pentest platform, see Consulting Support for NodeZero's Pentest Platform.
Stealth Penetration Security Assessment Services
Stealth intrusion checking is an important part of any overall network security strategy. Progent's security experts can run thorough intrusion tests without the knowledge of your organization's internal IT resources. Stealth penetration testing shows whether current security monitoring systems such as intrusion incident warnings and event log analysis are properly configured and consistently monitored. Progent can implement continuous autonomous PEN testing to define your internal/external attack surface and to identify ways that exploitable vulnerabilities, improper configurations, compromised credentials, skipped patches, and dangerous IT product defaults can be chained together by threat actors into the multi-vector attacks common to the latest strains of ransomware. Learn more about Progent's Stealth Penetration Testing Services.
Progent's Flat-rate Managed Services for Information Security
Progent's affordable ProSight series of managed services is designed to provide small and mid-size businesses with enterprise-class support and state-of-the-art technology for all aspects of information assurance. Managed services offered by Progent include:
ProSight Active Security Monitoring (ASM): Next Generation Endpoint Protection and Ransomware Recovery
Progent's ProSight Active Security Monitoring is an endpoint protection (EPP) solution that incorporates SentinelOne's cutting edge behavior-based machine learning tools to defend endpoints and physical and virtual servers against modern malware assaults such as ransomware and email phishing, which easily get by traditional signature-matching anti-virus tools. ProSight ASM safeguards local and cloud resources and provides a unified platform to manage the complete malware attack lifecycle including blocking, detection, containment, cleanup, and forensics. Key capabilities include one-click rollback with Windows VSS and real-time system-wide immunization against newly discovered threats. Progent is a certified SentinelOne Partner. Read more about Progent's
ProSight Enhanced Security Protection (ESP): Unified Physical and Virtual Endpoint Protection
Progent's ProSight Enhanced Security Protection managed services offer economical in-depth protection for physical and virtual servers, desktops, smartphones, and Exchange email. ProSight ESP utilizes adaptive security and advanced heuristics for round-the-clock monitoring and reacting to security threats from all attack vectors. ProSight ESP offers two-way firewall protection, penetration alerts, device control, and web filtering through leading-edge tools packaged within one agent managed from a unified console. Progent's data protection and virtualization consultants can assist your business to plan and implement a ProSight ESP environment that addresses your company's specific needs and that helps you prove compliance with legal and industry data security regulations. Progent will assist you define and implement policies that ProSight ESP will manage, and Progent will monitor your IT environment and respond to alerts that call for urgent attention. Progent's consultants can also help your company to install and verify a backup and disaster recovery system such as ProSight Data Protection Services (DPS) so you can get back in business quickly from a destructive security attack like ransomware. Learn more about Progent's
ProSight Data Protection Services: Managed Cloud Backup and Recovery
Progent has worked with advanced backup technology vendors to create ProSight Data Protection Services (DPS), a family of management offerings that provide backup-as-a-service. All ProSight DPS products manage and track your backup processes and enable transparent backup and fast restoration of important files, applications, system images, plus VMs. ProSight DPS lets your business avoid data loss caused by hardware failures, natural disasters, fire, malware like ransomware, user error, malicious employees, or software glitches. Managed backup services in the ProSight Data Protection portfolio include ProSight Altaro VM Backup with immutable cloud storage, ProSight 365 Backup (formerly Altaro Office 365 Backup), ProSight ECHO Backup using Barracuda purpose-built hardware, and ProSight DPS MSP360 Cloud and On-prem Backup. Your Progent service representative can help you to determine which of these fully managed services are best suited for your IT environment.
ProSight Email Guard: Spam Filtering, Data Leakage Protection and Content Filtering
ProSight Email Guard is Progent's spam and virus filtering and email encryption service that uses the infrastructure of top data security vendors to deliver web-based control and world-class security for your inbound and outbound email. The powerful architecture of Email Guard integrates cloud-based filtering with an on-premises gateway appliance to offer complete defense against spam, viruses, Denial of Service (DoS) Attacks, Directory Harvest Attacks (DHAs), and other email-based malware. Email Guard's cloud filter serves as a first line of defense and blocks most threats from making it to your network firewall. This reduces your vulnerability to inbound attacks and saves network bandwidth and storage. Email Guard's onsite security gateway device adds a further layer of inspection for incoming email. For outgoing email, the on-premises gateway provides anti-virus and anti-spam filtering, policy-based Data Loss Prevention, and email encryption. The onsite security gateway can also help Microsoft Exchange Server to monitor and protect internal email that stays inside your security perimeter. For more details, see Email Guard spam and content filtering.
ProSight Duo MFA: Two-factor Authentication (2FA) Solutions
Progent's Duo MFA service plans utilize Cisco's Duo technology to protect against compromised passwords by using two-factor authentication (2FA). Duo enables one-tap identity confirmation with Apple iOS, Google Android, and other out-of-band devices. Using 2FA, when you log into a protected online account and give your password you are asked to verify who you are via a unit that only you have and that uses a separate network channel. A broad range of out-of-band devices can be used as this added means of authentication including a smartphone or watch, a hardware/software token, a landline phone, etc. You can designate several validation devices. For more information about ProSight Duo identity validation services, go to Cisco Duo MFA two-factor authentication (2FA) services for teleworkers.
ProSight Virtual Hosting: Hosted Virtual Machines at Progent's Tier III Data Center
With Progent's ProSight Virtual Hosting service, a small business can have its key servers and apps hosted in a protected fault tolerant data center on a fast virtual machine host configured and managed by Progent's network support experts. Under Progent's ProSight Virtual Hosting service model, the customer owns the data, the operating system platforms, and the applications. Since the system is virtualized, it can be moved immediately to a different hosting solution without requiring a time-consuming and technically risky reinstallation procedure. With ProSight Virtual Hosting, you are not locked into one hosting provider. Find out more about ProSight Virtual Hosting services.
ProSight IT Asset Management: Network Documentation and Password Management
Progent's ProSight IT Asset Management service is a cloud-based IT documentation management service that makes it easy to create, maintain, find and safeguard data related to your IT infrastructure, processes, applications, and services. You can quickly locate passwords or serial numbers and be alerted automatically about impending expirations of SSLs or domains and warranties. By updating and managing your network documentation, you can save up to 50% of time thrown away trying to find critical information about your network. ProSight IT Asset Management includes a common repository for holding and sharing all documents related to managing your network infrastructure like standard operating procedures (SOPs) and self-service instructions. ProSight IT Asset Management also offers advanced automation for collecting and associating IT information. Whether you're planning improvements, performing maintenance, or responding to a crisis, ProSight IT Asset Management delivers the information you require when you need it. Learn more details about Progent's ProSight IT Asset Management service.
Special Security Expertise Available from Progent
Progent's certified consultants can provide unique support in vital areas of computer protection including:
Security Vulnerability Audits and Compliance Testing
Progent provides expertise with security evaluation software like Microsoft Baseline Security Analyzer and LANguard for conducting a variety of automatic system tests to identify potential security gaps. Progent has broad skills with scanning tools and can help your company to analyze audit results and react efficiently. Progent's security engineers also can perform web application validation and can conduct thorough evaluation of enterprise-wide security to assess your company's compliance with important global security specifications including HIPAA, NIST, and ISO. In addition, Progent can evaluate the strength of your wireless protection including stationary wireless appliances plus mobile devices. Get additional information concerning Progent's Information Risk Evaluation and Compliance Testing.
Cisco Network Security, PIX and ASA Firewall, Virtual Private Network (VPN), Aironet and Meraki Wi-Fi Consulting
Progent's Cisco Certified Internetwork Experts and Cisco CCNP experts can provide world-class technical expertise for Cisco's complete family of security and VPN technologies such as PIX Series Firewalls and ASA Series Firewalls, Catalyst FWSM, secure broadband and IS routers, Aironet wireless access points and bridges, Cisco Meraki cloud-managed APs, and Catalyst Series switches. Find out additional details about Cisco Protection, VPN and Wireless Consulting.
Other Firewall and Virtual Private Network (VPN) Technologies
As well as being expert in a broad array of security solutions available from Microsoft and Cisco, Progent can provide companies of any size top-level consulting for solutions from other important firewall and VPN suppliers. Progent's engineers can provide:
- Palo Alto Networks PA-Series Firewalls Consultants
- Check Point Software Support
- Barracuda CloudGen Firewall Experts
- WatchGuard Technologies Inc Engineering Services
- Juniper Networks Integration
- SonicWall Inc. Support
- Fortinet FortiGate Firewall Consulting
- Symantec Corp Technical Assistance
Certified Information Security Manager defines the basic competencies and international standards of performance that information technology security professionals are required to master. It provides executive management the assurance that consultants who have been awarded their CISM have the experience and skill to offer efficient security management and engineering services. Progent can provide a CISM-certified expert to assist your enterprise in vital security areas such as information protection governance, vulnerability assessment, data protection program control, and incident handling management.
Get additional details concerning Progent's CISM Security Support Services.
Certified Information Systems Security Professionals (CISSP) Security Support Expertise
Progent's CISSP experts are cybersecurity engineers who have earned CISSP status as a result of verified professional work, rigorous study, and exhaustive testing. CISSP Certification indicates mastery of an international standard for IT security. American National Standards Institute has granted the CISSP status accreditation in the area of IT security under ISO/IEC 17024. Areas of knowledge covered under CISSP include security management procedures, security architecture and test systems, connection permission systems, software development security, operations security, hardware security, cryptography, telecommunications, Internet security, and disaster recovery planning.
Get additional information about Progent's Certified Information Systems Security Professionals (CISSP) Support Services.
CISSP-ISSAP Premier Consultants for Secure Network Architecture
Progent's ISSAP Certified cybersecurity consultants are specialists who have earned ISSAP certification after rigorous testing and substantial experience. field experience with information security architecture. ISSAP consultants have in-depth understanding of access control mechanisms and methodologies, telecommunications and network security, cryptography, requirements analysis, business continuity and disaster recovery planning (DRP), and physical security. Progent's ISSAP-certified security experts can help your business with all phases of secure network architecture.
Get additional details concerning Progent's ISSAP Certified Secure Network Architecture Engineering Services.
CISSP-ISSEP Premier Security Engineering Experts
Network Security consultants who have earned CISSP-ISSEP (Information Systems Security Engineering Professional) certification have demonstrated their ability to provide enterprises with the services expected of a senior systems engineer, information assurance systems engineer, information assurance officer, information assurance analyst, or senior cybersecurity analyst. Progent offers the support of a certified CISSP-ISSEP network security consultant to assist your enterprise to follow current system security engineering theory and techniques in system development, review system security designs according to security engineering best practices, produce cohesive system designs that include compliant security features for all critical system functions, develop effective design and configuration strategies to deliver protection for operations, perform comprehensive risk analysis, and recommend realistic cybersecurity models that balance your operational goals with your company's tolerance for risk.
Find out the details about Progent's CISSP-ISSEP Network Security Engineering Consulting Services.
Certified Information Systems Auditor (CISA) Consulting Expertise
The Certified Information Systems Auditor (CISA) accreditation is a globally recognized achievement that represents expertise in IS security audit and control. Certified by the American National Standards Institute, the CISA credential requires that consultants undergo an exhaustive test administered by the ISACA professional association. Progent offers the expertise of a CISA-Certified security audit consultant able to assist businesses in the fields of information systems audit services, information technology governance, network assets and architecture planned useful life, information technology support, protecting data resources, and disaster recovery preparedness.
Find out more information about Progent's Certified Information Systems Auditor (CISA) Support Expertise.
CRISC-certified Network Risk Mitigation Specialists
The Certified in Risk and Information Systems Control (CRISC) certification program was initiated by ISACA to verify a consultant's ability to plan, implement, and support information system controls to reduce network risk. Progent offers the expertise of a CRISC-certified consultant to assist your company to develop and execute a business continuity or disaster recovery plan that follows industry best practices identified by CRISC and crafted to align with your organization's risk appetite, business goals, and IT budget. Progent's network risk mitigation expertise is complementary to the services provided by Progent's CISA-Premier security engineers for objectively auditing your IS management design and also with the services of Progent's CISM experts for implementing company-wide security policies and procedures.
Find out more details concerning Progent's CRISC IT Risk Management Support.
GIAC Consulting Expertise
GIAC was established in 1999 to certify the knowledge of information technology security experts. GIAC's mission is to make sure that a certified security consultant has the skills necessary to deliver support in critical categories of network, information, and application software security. GIAC accreditations are recognized by businesses and government organizations around the world including U.S. National Security Agency (NSA). Progent offers the help of GIAC certified consultants for any of the network security capabilities covered under GIAC certification programs including auditing networks, security incident response, traffic analysis, web-based application security, and SIEM solutions.
Find out additional information about Progent's GIAC Information Assurance Support.
Depend on Progent for Computer Security Expertise
If your company is located in Napa California and you're looking for cybersecurity help, phone Progent at
An index of content::
Altaro VM Backup and VMware ESXi On-site Support
Altaro VM Backup Verification On-site Support
Altaro VM Backup software from Hornetsecurity offers small and mid-size organizations a dependable and budget-friendly solution for backing up and restoring Microsoft Hyper-V and VMware-based virtual machines. Altaro VM Backup can be deployed in on-premises, remote, distributed, and cloud-hosted environments and also enables low-cost backup to Microsoft Azure storage. Altaro VM Backup defends against ransomware via Immutable Cloud Storage. This creates tamper-proof backup data that cannot be erased or modified by any user including administrators or root users. Progent is a certified Hornetsecurity/Altaro partner and offers a broad range of remote or onsite consulting services to help you to design, deploy, optimize and debug a comprehensive backup/restore system based on Altaro VM Backup. With ProSight DPS Altaro VM Backup, Progent delivers a fully managed backup/recovery service powered by on Altaro VM Backup.
Small Business Server 2011 Online Technical Support
Consultancy Microsoft SBS Server
Microsoft Small Business Server is an affordable collection of essential servers that provides the foundation for a feature-rich but easy-to-manage IT network. The technical demands of the Microsoft .NET components bundled with Small Business Server 2011 requires a computer support expert with real-world background planning and integrating cohesive, end-to-end business network solutions. Progent's Small Business Server professionals have an average of over 10 years of experience supporting business systems founded on Microsoft platforms. This expertise assures you results in deploying, administering, and maintaining network solutions that incorporate the Small Business Server package of servers and productivity software.
Critical Security Threat Bulletins Security Auditor
Security Services Cybersecurity Bulletins
This page includes the latest information on cybersecurity threats, patches, and best practices. Contact Progent if your organization needs assistance securing your network against the latest IT security threats.
24-Hour Modern Network Security Technology Consulting Services
ProSight ESP Endpoint Protection Services Specialists
Progent's ProSight Enhanced Security Protection managed services offer ultra-affordable multi-layer protection for physical servers and virtual machines, desktops, mobile devices, and Exchange Server. ProSight ESP utilizes contextual security and advanced machine learning for round-the-clock monitoring and reacting to cyber threats from all attack vectors. ProSight ESP offers firewall protection, penetration alerts, device control, and web filtering via leading-edge technologies packaged within one agent managed from a single console. Progent's data protection and virtualization experts can assist you to design and configure a ProSight ESP environment that addresses your organization's unique needs and that allows you demonstrate compliance with government and industry information protection regulations. Progent will assist you define and implement policies that ProSight ESP will manage, and Progent will monitor your IT environment and react to alerts that require urgent action. Progent can also assist you to install and verify a backup and disaster recovery system like ProSight Data Protection Services (DPS) so you can recover quickly from a potentially disastrous security attack such as ransomware.
Professional Patch management
Wi-Fi controllers patch management Engineer
Progent's support services for patch management offer businesses of any size a flexible and cost-effective alternative for evaluating, validating, scheduling, implementing, and documenting updates to your virtual and physical; servers, such as scanners, infrastructure appliances such as routers and Wi-Fi APs, and Internet-of-Things devices such as sensors and health monitors.
Desktop Computer Outsourcing
Network Consultant Microsoft Desktop
Progent can provide a wide array of affordable online and onsite support services to assist you to configure, manage, and troubleshoot workstations and mobile devices based on Microsoft Windows, macOS/OS X, iOS, Google Android, or Linux.
24/7 Technology Professional Microsoft Hyper-V 3.0 Server Virtualization
Microsoft Hyper-V Virtual Server Professional
Progent's network professionals can assist you to evaluate the potential benefits of Hyper-V-based virtualization for your company, perform pilot installations to validate Hyper-V's compatibility with your line-of-business software, assess your network infrastructure for optimal performance with virtual server technology, assist you in upgrading to Microsoft Windows Server 2008 and setting up Windows Hyper-V, train your network management personnel to track and manage Hyper-V, offer world-class consulting support for improving the protection of your virtual machines, design and validate business continuity processes that optimize network availability, and provide continuing consulting and maintenance including affordable online troubleshooting and comprehensive Help Desk services.
Windows 7 Training IT Consulting
Microsoft Windows 7 Consultants
Progent's Microsoft certified consultants offers offsite and on-premises support services to assist you to manage, maintain, and repair computers powered by Windows 7 and also offers assistance with migrating to Windows 8.1 or Windows 10 from Windows 7. Progent can provide support for change management, network security, disaster recovery, online connectivity, mobile device integration, wireless network design, and 24x7 network monitoring.
Best Horizon3.ai NodeZero Certified Cybersecurity Penetration Testing Computer Security
Horizon3.ai NodeZero Cybersecurity Penetration Testing IT Services
Progent's certified security consultants can perform NodeZero-powered PEN tests to verify your security defense tools and policies are correctly set up and effective.
Live Online Office 365 Training Networking Help
Learn Live Online PowerPoint
Progent's webinar training classes provide small companies the affordability, ease, and versatility of online learning plus the effective pedagogic techniques of seasoned instructors who utilize the latest collaboration software to emulate real-time, interactive classes. Progent can provide webinar training for key desktop software including components of Microsoft Office such as Office Excel, Word, PowerPoint, and Visio: Dynamics business accounting and management software including Microsoft Dynamics GP (Great Plains); as well as other top desktop applications like Photoshop, Adobe Acrobat Writer, and Crystal Reports.
Penetration Testing Protect
24-Hour Security Penetration Testing Firewall Network Install
Stealth penetration testing is an important component of any comprehensive network security strategy. Progent's security professionals can run thorough penetration tests without the awareness of your organization's internal IT staff. Unannounced penetration checking shows whether current security defense tools such as intrusion detection alerts and event log analysis are correctly configured and actively observed. Progent can provide ongoing autonomous PEN testing to map your internal/external attack surface and to identify ways that vulnerabilities, unsafe configurations, harvested credentials, overlooked patches, and ill-advised product defaults can be chained together by hackers into the multi-vector attacks common to modern versions of ransomware.
MOM 2016 Specialists
24x7 System Center MOM Specialists
Medium-size businesses can enjoy all the benefits of Microsoft Operations Manager and have quick access to Progent's Microsoft and Cisco Premier IT consulting experts. With Progent's economically priced network service packages, mid-size businesses can choose a basic co-sourcing package based on Operations Manager 2007 with network monitoring, automated warnings, in-depth system analysis, Help Desk support, and remote troubleshooting. For businesses with line-of-business environments who need high availability networking, Progent offers a complete 24x7 outsourcing solution. Progent supports System Center Operations Manager to offer medium-size company networks world-class availability, security and productivity.
Troubleshooting MSCRM
MSCRM Technical Support Services
Microsoft Dynamics Customer Relationship Management helps mid-market companies nurture positive customer relationships. Integrated Sales and Customer Service modules allow in-house staff to share data to help improve sales success and offer steady, effective customer service. Progent can set up the most sensible server and communications infrastructure, including local and offsite wireless access, to support MS CRM, and Progent's Experts Team can provide your small business with a certified MSCRM professional who can show you how to integrate Microsoft Dynamics CRM with your marketing or customer service data.
CRISC Certified Remote Troubleshooting
Remote Consulting CRISC Certified
Progent's disaster recovery planning and business continuity professionals can show you how to design a disaster recovery plan in case of an IT system disaster. Progent can show you how to define a comprehensive disaster recovery strategy that includes periodic disaster recovery evaluations and drills. Progent's Microsoft and Cisco-certified professionals can also show you how to build an affordable, fault-tolerant system architecture that takes into account reliability issues involving a broad range of infrastructure technologies and procedures.
NetDocs ndThread Professionals
NetDocuments Planning Consulting Services
NetDocuments (NetDocs) is a leading cloud-based document management system (DMS) built specifically for law practices. Progent offers online guidance from NetDocuments experts who can help legal departments and law firms to design, configure, manage, optimize, or debug a document management system solution based on NetDocuments.
Multi-factor Authentication Computer Consulting
MFA and Single Sign-on Network Engineer
Progent's Duo service plans utilize Cisco's Duo cloud technology to defend against compromised passwords through the use of two-factor authentication (2FA). Duo enables one-tap identity verification on Apple iOS, Google Android, and other personal devices.
Consultant Services Nexus Switch EIGRP
Nexus Switch OTV Online Technical Support
Cisco Nexus series switches are designed to deliver the speed, expandability, uptime, virtualization support, density, data protection and ease of management needed to act as the foundation of an enterprise data center. Progent's Cisco-certified Nexus switch experts are available to provide remote and onsite support services to assist your IT staff to create an efficient network topology, build pilot systems to validate your switching solution, deploy Nexus switches, create and implement effective policies, run security and compliance tests, set up advanced monitoring, consolidate network resources by means of virtualization technologies, troubleshoot switching and routing problems, optimize performance, perform capacity planning, and set up the powerful zero-downtime features incorporated into Cisco's Nexus family of switches. Progent's consultants can also help you to upgrade non-disruptively from legacy Nexus models or Cisco Catalyst switches to up-to-date Nexus platforms.
Wireless Security Engineers
Top Quality Network Security Services
Progent's certified cybersecurity experts can provide cybersecurity tests of company-wide security to validate your organization's cybersecurity profile adherence to key industry security standards. Progent offers ongoing managed services for security monitoring, on-demand network-wide security reviews, and targeted cybersecurity assessments for specific areas of cybersecurity such as Active Directory or cloud applications. Progent's qualified security experts can also carry out comprehensive information security assessments to validate your organization's compliance with key international security standards such as HIPAA, PCI, and ISO.
Apple Mac Technology Consulting Services
Network Consultant Apple Mac
Progent's experts offer Apple macOS and OS X users a variety of services such as workstation support, Apple macOS and OS X consulting, Apple Mac integration with Windows networks, Entourage and email help, network protection services, and custom education. Progent can help clients to migrate to macOS from Mac OS X or other earlier versions of Mac OS X and Progent can offer help with macOS and Mac OS X applications. Progent can also help you with Apple iPhone support and Apple iPad management, or moving to Apple's iCloud services. For computer environments based exclusively on Mac OS X or for systems incorporating a combination of Mac, Linux and Windows powered servers and workstations, Progent's Apple, Cisco, and Microsoft professionals have the background and depth to handle the difficulty of planning, configuring and supporting a network infrastructure that is available, secure, fast and able to achieve your organization's objectives.
Consulting for Service Firms Information Technology Consulting
Consulting for IT Service Firms Network Engineer
Progent's Support Program for IT Service Providers lets you take advantage of Progent's information technology engineers under your own service brand as a seamless extension of your network services team.
Windows Server 2022 Secured-core server Consulting
Windows 2022 Hyper-V Technical Support Services
Progent's Microsoft-certified Windows Server 2022 consultants can help your organization to plan and implement a cost-effective upgrade to Windows Server 2022 using a self-hosted deployment architecture or a hybrid deployment model that integrates cloud-hosted Windows Server Online with an on-prem installation of Windows Server 2022.
Citrix Workflow Studio Technology Professional
Consult Citrix StorageLink Site Recovery
Progent's Citrix-certified experts can assist you to evaluate the potential strategic value of the various versions of Essentials for Hyper-V, help you to use Citrix management tools with your Hyper-V environment, and show you how to use Citrix Essentials to improve the responsiveness, availability, consistency, and recoverability of your virtual environment while reducing the cost of resources and support and simplifying management processes.
Cybersecurity Organization Juniper NetScreen
Juniper NetScreen IPsec VPN Audit
Progent's Juniper-certified NetScreen consultants can help your company to install and integrate NetScreen 5000 series routers, migrate from previous NetScreen devices to the latest Juniper technologies, and troubleshoot network infrastructure problems in all-Juniper or mixed-vendor systems.
Troubleshooting Exchange 2013 Compliance
Exchange 2013 Configuration Technical Consultant
Exchange 2013 includes significant improvements to the capabilities of its predecessor Microsoft Exchange 2010 and delivers important new features plus a redesigned architecture. These enhancements favorably impact vital areas such as ease of administration, high availability (HA), security, cost of ownership, teamwork, scalability, performance, cross-version interoperability, and productivity. Progent's Microsoft-certified Exchange 2013 consultants can help you evaluate the possible advantages of migrating to Exchange Server 2013, design an efficient test and deployment plan, and train your IT staff to maintain your Exchange 2013 solution. Progent can also provide ongoing online consulting and support and management services for Microsoft Exchange Server 2013.
Symantec Raptor Cybersecurity Contractor
Security Auditing Symantec VPN
Progent's Symantec experts can assist you to support discontinued Symantec firewall and Symantec VPN products including the Raptor and VelociRaptor line or show you how to migrate to more recent firewall technology. Progent can also help you design and implement a comprehensive security plan that can incorporate firewall/VPN appliances and utilities, managed security and virus defense services, system monitoring software, and documented policies and processes. Progent has the skill to be your single source for continuing network help, maintenance, training, and security expertise.
Technical Support Services Microsoft Exchange
Exchange 2016 Server Online Support
Progent can assist you in all facets of your upgrade to Exchange Server 2016 such as planning high availability architecture for an on-premises, cloud-based or hybrid deployment; licensing requirements for Exchange Server and Windows Server 2012 R2 or later; migrating mailboxes; Hyper-V virtualization strategy; specifying mass storage requirements for your virtual machines (VMs), mailbox databases and logs; setting up hardware load balancing for fault-tolerant client access services; designing, configuring and testing Exchange and Windows Servers and Database Availability Groups (DAGs); integration with SharePoint Server or SharePoint Online; preparing the firewall; resolving SSL issues; performing client integration with Office desktop or Microsoft 365; and setting up Outlook on the web.
Support Outsourcing Microsoft Operations Manager
24 Hour Network Monitoring Remote Support Services
Remote continuous network monitoring, proactive alarms, and periodic reports are crucial to preserving the health of your network and eliminating unnecessary and costly disruptions. Remote Monitoring and Management (RMM) technology has advanced so far that companies of any size can get a degree of network stability that was once limited to enterprises. Progent can provide a variety RMM options delivered as economical service packages created to help your company to detect and fix a most IT network issues before they can hurt your business.
Specialists Google Cloud AI Building Blocks
24/7 Consultants Google Cloud IAM
Progent offers cost-effective remote and onsite support to assist companies to move any portion of their core network resources to Google Cloud Platform services. This can save management hassle and hardware costs and allow the use of Google's cutting edge AI and machine learning tools. Progent can assist you with every phase of Google Cloud Platform migration and troubleshooting including needs analysis, readiness evaluation, architectural design, pilot testing, configuration, administration, performance optimization, licensing management, backup/restore solutions, and security.
Support and Integration Postini
Support and Setup Anti-Spam
E-Mail Guard represents a comprehensive solution for blocking spam and virus attacks. E-Mail Guard addresses the protection and administration of company email by offering constantly improved spam and virus filtering, policy management, content testing, and protection against email-based DHA and Distributed Denial of Service attacks. E-Mail Guard also includes monitoring, administration and reporting utilities as well as outgoing email filtering to let you fix your e-mail environment and define and regulate company email policy.
Server Virtualization IT Services
24x7 Virtual Server Technology Professional
Server proliferation wreaks havoc on network budgets and administrative resources. Server consolidation via a virtual architecture promises lower total cost of ownership of servers and faster return on investment, more leveraged utilization of physical computers, streamlined operations, increased network uptime, and easier management. Typical usage scenarios for virtual machines are hardware consolidation, low-cost platforms for mission-critical legacy applications based on outdated operating systems, and inexpensive isolation of program development or pilot testing systems from on-line systems.
CIO Outsourcing Technology Professional
Remote Small Business IT Outsourcing Consultants
Progent can provide comprehensive remote support for all major technologies common to today's small business information networks and offers a variety of strategic, as-needed support services such as a part-time CIO to offer advanced IT design and budgeting skills, a Call Center for help desk support, proactive remote monitoring, spam and email-borne virus filtering as an outside-the-firewall service, best-practices project management for major projects such as office moves oroperating system migrations, connectivity experts for designing high-performance and reliable network infrastructure, certified security specialists to verify information protection and compliance, disaster recovery experts to design and document business continuity plans, and software programmers to create, customize, or troubleshoot business applications.
Shared Computer Support Help Desk Support Outsourcing
Urgent Technical Support Services Co-managed Help Desk
Progent offers three essential types of Help Desk support including Microsoft Helpdesk Outsourcing Support Services, Virtual Helpdesk Support, and Helpdesk Consulting and Staffing Services. Progent is a Microsoft-certified Partner and Progent's Help Desk team of certified Microsoft and Cisco professionals gives your clients instant access to a reliable support group with years of experience delivering phone support and remote access troubleshooting for IT systems based on Microsoft products. Progent's concentration is on earning the support Call Center a respected image as a solid contributor to business performance. Progent's goal is to fix rather than merely report problems.
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