|2570 N. First Street, 2nd Floor
San Jose, CA 95131
||San Jose Network Support Services
||37053 Cherry Street
Newark, CA 94560
||Fremont Network Support Services
||26250 Industrial Blvd
Hayward, CA 94545
||Hayward Network Support Services
||1300 Clay Street
Oakland, CA 94612
||Oakland-Berkeley Network Support Services
||3790 El Camino Real
Palo Alto, CA 94306
||Palo Alto Network Support Services
||755 Baywood Drive, 2nd Floor
Petaluma, CA 94954
||Petaluma Network Support Services
||4695 Chabot Dr, Suite 200
Pleasanton, CA 94588
||Pleasanton Network Support Services
||6520 Lonetree Blvd
Rocklin, CA 95765
||Roseville Network Support Services
||1100 N Market Blvd
Sacramento, CA 95834
||Sacramento Network Support Services
||388 Market Street
San Francisco, CA 94111
||San Francisco Network Support Services
||2570 N. First Street, 2nd Floor
San Jose, CA 95131
||San Jose Network Support Services
||1900 S Norfolk, Suite 350
San Mateo, CA 94403
||San Mateo Network Support Services
||700 Larkspur Landing Cir
Larkspur, CA 94939
||San Rafael Network Support Services
||101 Cooper St, #4526
Santa Cruz, CA 95062
||Santa Cruz Network Support Services
||131 Stony Circle
Santa Rosa, CA 95401
||Santa Rosa Network Support Services
||3336 N Texas St
Fairfield, CA 94533
||Vacaville Network Support Services
||1261 Locust St
Walnut Creek, CA 94596
||Walnut Creek Network Support Services
More Questions and Answers
Does Progent offer consulting help for server clustering with Windows Server?
The failover cluster feature set built into the latest releases of MS Windows Server is radically re-engineered to simplify the deployment, setup, and management of server clusters and to provide greater levels of system dependability, security, performance, and flexibility. New or improved capabilities include automated cluster verification, revamped configuration and installation, improved cluster administration, new cluster infrastructure for maximum uptime, hardened protection and quorum models, minimization of failure points, more storage and memory capacity, improvements for geographically dispersed clusters, and live migration capability for Windows Hyper-V virtual machines. Progent's Microsoft-certified cluster technology consultants can assist you evaluate the business benefits of Windows clustering, plan and execute a deployment, educate your IT staff to manage your cluster environment, provide continuing consulting and technical help services, and create and test a business continuity procedure. Progent's Windows Server 2016 disaster recovery/business continuity consultants can show you how you to design and build a cost-effective disaster recovery solution for multi-site or hybrid cloud environments utilizing failover cluster technology proven in Microsoft's Azure cloud.
Can Progent help us deploy VMware Site Recovery Manager for disaster recovery preparedness?
VMware's Site Recovery Manager is a component of VMware vCenter that allows you to define, automate and test a consistent runbook for recovering applications and services quickly after a breakdown. Site Recovery Manager provides centrally controlled and automated recovery, application mobility, and non-intrusive site migration, failback and site re-protect. Site Recovery Manager also enables transparent testing for site recovery, upgrades and patches and can produce audit reports to confirm full service restoration, validate Service Level Agreements and prove DR compliance. Progent can provide the skills of a VCDX certified VMware SRM and VMware NSX consultant to help your organization to design, configure, test and maintain a disaster recovery solution based on VMware SRM.
How can Progent help us migrate to Skype for Business Server?
Progent's Microsoft-certified Skype for Business experts offer remote and onsite consulting services for companies of all sizes to assess the benefits of upgrading to Microsoft Skype for Business from any version of Microsoft Lync Server or Microsoft Office Communications Server. Progent can help you to design an on-premises, cloud-based or hybrid topology; interface Skype for Business with SQL Server,Exchange Server, SharePoint and Office; configure high-availability solutions; connect Skype for Business with your PSTN gateway; and integrate other collaboration systems like Cisco UC. Progent's certified data security experts can assist you create and validate a security strategy for your Skype for Business solution that meets regulatory requirements.
What is Progent's response time for providing online technical support?
Progent's Technical Response Center is dedicated to delivering the best quality of online computer support services offered anywhere for both urgent as well as non-critical issues. For urgent problems that impact many users, crucial people, or a line-of-business application, the Technical Response Center is set up to respond within an hour. For standard problems, the TRC is committed to respond within two hours. In all cases, your trouble ticket will be created promptly and correctly, You will receive a confirmation from the ticketing system, and the TRC will check with you regarding each resolved problem to confirm you are comfortable with the outcome and willing to close out the ticket. Learn more concerning Progent's TRC Customer Commitment.
Does Progent provide consulting services for Microsoft Small Business Server?
Even though the Microsoft Small Business Server (SBS) family is no longer offered by Microsoft, this software bundle remains in wide use. Progent provides extensive Microsoft Small Business Server support services for all releases of the product. In addition, Progent's Windows Server Essentials consulting experts can help your business to evaluate the possible advantages of moving from an on-premises datacenter powered by Small Business Server 2011 or earlier to a more cloud-centric network by implementing a migration to Windows Server 2012 R2 Essentials and to Microsoft's cloud-based applications. Regardless whether your servers and applications reside on a local datacenter, in the Microsoft Cloud, or across a mix of of environments, Progent offers comprehensive consulting, troubleshooting, and software development services for Microsoft's strategic platforms including Windows Server, Exchange Server, SharePoint Server, and SQL Server.
Why does Progent recommend upgrading from Exchange Server 2003 to Exchange Server 2016 or later?
Exchange Server 2016 offers significant improvements over previous versions of the Exchange platform through innovations such as built-in capability for fault-tolerant mailbox server clusters called Database Availability Groups the ability to use commodity disk storage to slash the cost of large inboxes, a more powerful OWA web client that works with more browsers, advanced voice mail capability including voice-to-text translation, and a wealth of mechanisms for improving data protection and compliance. Microsoft estimates that if carefully configured, current versions of Microsoft Exchange Server can reduce messaging expenses by 50-80%. Because Microsoft has terminated support for Exchange Server 2003, organizations have another incentive to ask Progent's Exchange 2016 Server engineers about upgrading to the latest release of Exchange.
How can Progent help businesses create wireless solutions?
Progent's wireless technology consultants have wide-ranging backgrounds in the integration and maintenance of wireless information technology and can assist your IT team to design, deploy, administer and troubleshoot wireless solutions that are secure, resilient, expandable, simple to administer and operate, able to support your critical applications, and seamlessly incorporated into hybrid cloud networks. Online and onsite support provided by Progent span a variety of wireless solutions such as smartphone integration and management, Wi-Fi network design and deployment, wireless site surveys, Cisco wireless IP phone configuration, and building-to-building wireless connections.
Does Progent Offer Business Continuity Planning Services?
Progent can provide high-level remote expertise for business continuity planning, testing, and training to assist you to respond to potential catastrophes, minimize service disruption for your essential IT operations, eliminate lost information, and meet examiners' letters and business obligations. Progent's business continuity consultants can team with your management and IT support staff to provide risk evaluation, define dependencies, specify the resources required to operate your organization, prioritize business-critical network services and define allowable restoration times, qualify hot backup centers, set up secure remote access capability for crucial employees, plan emergency notification mechanisms and define responsibilities for staff, document a complete recovery and test plan, and train key people to carry your business continuity solution. Progent's Windows Server 2016 disaster recovery/business continuity experts can show you how to plan and deploy a cost-effective disaster recovery/business continuity solution for hybrid cloud deployments utilizing failover cluster technology field-tested in Microsoft's massive Azure public cloud.
Can Progent help me upgrade my Wi-Fi network with Cisco's Aironet 802.11ac access points?
Progent's Cisco-certified Wi-Fi experts offer Cisco Aironet Wi-Fi access point planning and deployment consulting and Cisco wireless controller expertise so you can benefit from the IEEE 802.11ac Wave 2 WiFi specification to triple the speed for your wireless LAN while increasing the coverage.
Can Progent help set up secure and fault-tolerant email?
Progent offers small and mid-size businesses access to an engineer with expertise in MS Exchange Server 2016 upgrade support, Microsoft Exchange Server 2013 Database Availability Group configuration, Exchange Server 2010 consulting, Windows Server 2016 Privileged Access Management and Storage Replica integration, Windows Server 2012 R2 virtual networking support services, Windows Server 2008 clustering support, and Data Protection Manager configuration in order to create an advanced fault-tolerant messaging environment that accommodates onsite users, remote offices, telecommuters, and mobile workers. Progent's ProSight Email Guard is a spam and virus filtering service platform that stops both spam and email-based attacks and features cloud-based recovery via email spooling. Progent's CISA and CISM-certified security professionals can assist your company to develop infrastructure, policies, and operational processes that maximize messaging protection.
Can Progent help us move our data center to a colocation facility?
There are hundreds of enterprise-grade Internet Data Centers in the and larger cities across the United States, and Progent's colocation expert consultants can improve your network's reliability and performance by helping you select a remote data center site that addresses the individual requirements of your company such as geographic proximity, space, connectivity, budget, and extra additional features and services. Progentís colocation center support services are designed for businesses with equipment located at collocation hosting facilities and requiring timely in-person assistance at the collocation facility plus remote support from Microsoft and Cisco Premier professionals. Progent offers a selection of co-location center support services such as system architecture analysis, Windows and Linux server integration and support, troubleshooting for server and telecommunications infrastructure, development and deployment of non-stop systems, architecting and deploying layered security structures, firewall integration and troubleshooting, configuring load balancing environments, and planning fault tolerant server clustering systems.
More Questions and Answers
If your small business is in the Napa Valley or anywhere in the San Francisco North Bay
and you are looking for computer support, information technology outsourcing, or advanced expertise from a Progent professional,
call 707-603-2323 or visit Contact Progent.